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  • Web Based Collaboration Tools

    In an age of severe cut throat competition among organizations, every business house is seeking ways to stay at the top. Web based collaboration tools that are available online today enable every such organization to work at ease with its distant clients and co workers.

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  • Surface RT–first impressions

    - by DigiMortal
    Couple months ago I bought Surface RT because I needed some lightweight business supporting thing to take with me sometimes. Carrying ~3kg development laptop is not always fun, specially when you have long days and you need to move from one place to another often. Surface RT turned out to be pretty good investment and here are my first real-life experiences. Read more from my new blog @ gunnarpeipman.com

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  • Policy Implementation is Damaging Organizations: Economist Intelligence Unit

    - by michael.seback
    Read new research revealing the hidden risks of inefficient policy implementation The frenetic pace of regulatory and legislative change means public and private sector organizations must continuously update internal policies - in particular, as associated with decision making and disbursements. Yet with policy management efforts alarmingly under-resourced and under-funded, the risk and cost of non-compliance - and their associated implications - are growing daily. To find out how inefficient policy management could be putting your business at risk, read your complimentary copy of the full EIU paper - Enabling Efficient Policy Implementation - today.

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  • What's new in the RightNow November 2012 release?

    - by Richard Lefebvre
    What new in the RightNow November 2012? In order to find out, please watch this tutorial with imbedded demonstration or read the November 2012 Release notes.   News Facts The November 2012 release of     Oracle’s RightNow CX Cloud Service marks the completion of development efforts for 2012 and continues Oracle’s commitment to enhancing the Oracle RightNow offering following the acquisition. New release delivers key capabilities designed to help organizations improve customer experiences in order to increase customer acquisition and retention, while reducing total cost of ownership. Part of the Oracle Cloud, Oracle RightNow CX Cloud Service now integrates Oracle RightNow Chat Cloud Service with Oracle Engagement Engine Cloud Service, helping organizations intelligently and proactively engage with customers through the right channel at the right time. Chat solutions have emerged as an important component of a cross-channel customer experience strategy. According to Forrester Research, Inc., chat adoption has risen dramatically between 2009 and 2011 from 19% to 37%, and it has the highest satisfaction level of all customer service channels at 62% satisfaction. (*) To help companies deliver enhanced customer experiences, Oracle has made significant investments in Oracle RightNow Chat Cloud Service throughout 2012. With the addition of rules-based engagement to existing capabilities such as co-browse, mobile chat, and cross-channel knowledge integration with the contact center, all delivered via the cloud, Oracle RightNow Chat Cloud Service is differentiated as the industry-leading chat solution. The Oracle Cloud offers a broad portfolio of software as-a-service applications, including Oracle Customer Service and Support Cloud Service, which is based on the Oracle RightNow CX Cloud Service. New Capabilities Key Oracle RightNow Chat Cloud Service and other cross-channel capabilities include: Chat Business Rules, with over 70 built-in rule conditions, leverage the Oracle Engagement Engine to help enable organizations capture rich visitor data and invoke complex actions and triggers. Chat Business Rules allow granular control over when to engage a customer via the chat channel based on customer behavior, customer profile information and operational information. Click-to-Call provides the option for a customer to engage with a live agent over the phone during the Web browsing experience. Chat Availability Controls provide organizations with the ability to throttle volume through the chat channel based on real-time agent availability and wait time thresholds. This ability to manage the channel more efficiently allows organizations to provide a better experience to customers using the chat channel. Strategic and Operational Chat Channel Analytics provide better insight into channel and agent productivity and utilization and effectiveness with both out-of-the-box reports and ad hoc reports. New chat channel analytics provide comprehensive metrics with full data transparency. Background Service Updates improve high availability metrics for Oracle RightNow Chat Cloud Service during service update periods, setting the industry leading standard for sales and service delivery to customers via the chat channel. Additional Capabilities include: Improved Web developer tools for more efficient self-service user interface design Improved administration for enhanced user sessions management Increased cross-channel community collaboration Enhanced extensibility widgets and syndication management Streamlined content management and analytics capabilities Read the full announcement here

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  • AutoVue for Mobile Asset Management

    - by Warren Baird
    Our partner VentureForth is working with us on a solution to use AutoVue in their mobile asset management system. The idea is to allow workers in the field to easily be able to access visual information they might need while doing their work - and to annotate them.   For instance the worker can take a photo of something unexpected they found on-site, and indicate on the drawing what they found, so there's a record of it for the future.VentureForth's vMobile suite allows workers to take information for EBS eAM and PeopleSoft CAM, as well as multiple other systems) offline with them while working in the field, and with the AutoVue integration the workers can then view and annotate CAD drawings or photographs and have that information saved back into the asset management system.VentureForth has posted a video of this in action on YouTube:  http://youtu.be/X5Lv_X2v7uc - Check it out and let us know what your thoughts are!Learn more about VentureForth at http://ventureforth.com/

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  • What should web-developer know? [closed]

    - by Chelios
    Possible Duplicate: What should every programmer know about web development? I am looking forward to be web-developer, I am a junior ASP.NET developer at the moment, but I want to be an expert in web-development since it's the most needed freelance job aswell as a good niche for starting own business/project/startup, so I would like to know what technologies should I a good web-developer know? Thanks!

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  • Can Microsoft Build Appliances?

    - by andrewbrust
    Billy Hollis, my Visual Studio Live! colleague and fellow Microsoft Regional Director said recently, and I am paraphrasing, that the computing world, especially on the consumer side, has shifted from one of building hardware and software that makes things possible to do, to building products and technologies that make things easy to do.  Billy crystalized things perfectly, as he often does. In this new world of “easy to do,” Apple has done very well and Microsoft has struggled.  In the old world, customers wanted a Swiss Army Knife, with the most gimmicks and gadgets possible.  In the new world, people want elegantly cutlery.  They may want cake cutters and utility knives too, but they don’t want one device that works for all three tasks.  People don’t want tools, they want utensils.  People don’t want machines.  They want appliances. Microsoft Appliances: They Do Exist Microsoft has built a few appliance-like devices.  I would say XBox 360 is an appliance,  It’s versatile, mind you, but it’s the kind of thing you plug in, turn on and use, as opposed to set-up, tune, and open up to upgrade the internals.  Windows Phone 7 is an appliance too.  It’s a true smartphone, unlike Windows Mobile which was a handheld computer with a radio stack.  Zune is an appliance too, and a nice one.  It hasn’t attained much traction in the market, but that’s probably because the seminal consumer computing appliance -- the iPod – got there so much more quickly. In the embedded world, Mediaroom, Microsoft’s set-top product for the cable industry (used by AT&T U-Verse and others) is an appliance.  So is Microsoft’s Sync technology, used in Ford automobiles.  Even on the enterprise side, Microsoft has an appliance: SQL Server Parallel Data Warehouse Edition (PDW) combines Microsoft software with select OEMs’ server, networking and storage hardware.  You buy the appliance units from the OEMs, plug them in, connect them and go. I would even say that Bing is an appliance.  Not in the hardware sense, mind you.  But from the software perspective, it’s a single-purpose product that you visit or run, use and then move on.  You don’t have to install it (except the iOS and Android native apps where it’s pretty straightforward), you don’t have to customize it, you don’t have to program it.  Basically, you just use it. Microsoft Appliances that Should Exist But Microsoft builds a bunch of things that are not appliances.  Media Center is not an appliance, and it most certainly should be.  Instead, it’s an app that runs on Windows 7.  It runs full-screen and you can use this configuration to conceal the fact that Windows is under it, but eventually something will cause you to abandon that masquerade (like Patch Tuesday). The next version of Windows Home Server won’t, in my opinion, be an appliance either.  Now that the Drive Extender technology is gone, and users can’t just add and remove drives into and from a single storage pool, the product is much more like a IT server and less like an appliance-premised one.  Much has been written about this decision by Microsoft.  I’ll just sum it up in one word: pity. Microsoft doesn’t have anything remotely appliance-like in the tablet category, either.  Until it does, it likely won’t have much market share in that space either.  And of course, the bulk of Microsoft’s product catalog on the business side is geared to enterprise machines and not personal appliances. Appliance DNA: They Gotta Have It. The consumerization of IT is real, because businesspeople are consumers too.  They appreciate the fit and finish of appliances at home, and they increasingly feel entitled to have it at work too.  Secure and reliable push email in a smartphone is necessary, but it isn’t enough.  People want great apps and a pleasurable user experience too.  The full Microsoft Office product is needed at work, but a PC with a keyboard and mouse, or maybe a touch screen that uses a stylus (or requires really small fingers), to run Office isn’t enough either.  People want a flawless touch experience available for the times they want to read and take quick notes.  Until Microsoft realizes this fully and internalizes it, it will suffer defeats in the consumer market and even setbacks in the business market.  Think about how slow the Office upgrade cycle is…now imagine if the next version of Office had a first-class alternate touch UI and consider the possible acceleration in adoption rates. Can Microsoft make the appliance switch?  Can the appliance mentality become pervasive at the company?  Can Microsoft hasten its release cycles dramatically and shed the “some assembly required” paradigm upon which many of its products are based?  Let’s face it, the chances that Microsoft won’t make this transition are significant. But there are also encouraging signs, and they should not be ignored.  The appliances we have already discussed, especially Xbox, Zune and Windows Phone 7, are the most obvious in this regard.  The fact that SQL Server has an appliance SKU now is a more subtle but perhaps also more significant outcome, because that product sits so smack in the middle of Microsoft’s enterprise stack.  Bing is encouraging too, especially given its integrated travel, maps and augmented reality capabilities.  As Bing gains market share, Microsoft has tangible proof that it can transform and win, even when everyone outside the company, and many within it, would bet otherwise. That Great Big Appliance in the Sky Perhaps the most promising (and evolving) proof points toward the appliance mentality, though, are Microsoft’s cloud offerings -- Azure and BPOS/Office 365.  While the cloud does not represent a physical appliance (quite the opposite in fact) its ability to make acquisition, deployment and use of technology simple for the user is absolutely an embodiment of the appliance mentality and spirit.  Azure is primarily a platform as a service offering; it doesn’t just provide infrastructure.  SQL Azure does likewise for databases.  And Office 365 does likewise for SharePoint, Exchange and Lync. You don’t administer, tune and manage servers; instead, you create databases or site collections or mailboxes and start using them. Upgrades come automatically, and it seems like releases will come more frequently.  Fault tolerance and content distribution is just there.  No muss.  No fuss.  You use these services; you don’t have to set them up and think about them.  That’s how appliances work.  To me, these signs point out that Microsoft has the full capability of transforming itself.  But there’s a lot of work ahead.  Microsoft may say they’re “all in” on the cloud, but the majority of the company is still oriented around its old products and models.  There needs to be a wholesale cultural transformation in Redmond.  It can happen, but product management, program management, the field and executive ranks must unify in the effort. So must partners, and even customers.  New leaders must rise up and Microsoft must be able to see itself as a winner.  If Microsoft does this, it could lock-in decades of new success, and be a standard business school case study for doing so.  If not, the company will have missed an opportunity, and may see its undoing.

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  • Oracle Fusion Middleware Innovation Awards 2012 submissions - Only 2 weeks to go

    - by Lionel Dubreuil
    You have less than 2 weeks left (July 17th) to submit Fusion Middleware Innovation Award nominations. As a reminder, these awards honor customers for their cutting-edge solutions using Oracle Fusion Middleware. Either a customer, their partner, or an Oracle representative can submit the nomination form on behalf of the customer. Please visit oracle.com/corporate/awards/middleware for more details and nomination forms. Our “Service Integration (SOA) and BPM” category covers Oracle SOA Suite, Oracle BPM Suite, Oracle Event Processing, Oracle Service Bus, Oracle B2B Integration, Oracle Application Integration Architecture (AIA), Oracle Enterprise Repository... To submit your nomination, the process is very simple: Download the Service Integration (SOA) and BPM Form Complete this form with as much detail as possible. Submit completed form and any relevant supporting documents to: [email protected] Email subject category “Service Integration (SOA) and BPM” when submitting your nomination.

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  • Oracle Fusion Middleware Innovation Awards 2012 submissions - Only 2 weeks to go

    - by Lionel Dubreuil
    You have less than 2 weeks left (July 17th) to submit Fusion Middleware Innovation Award nominations. As a reminder, these awards honor customers for their cutting-edge solutions using Oracle Fusion Middleware. Either a customer, their partner, or an Oracle representative can submit the nomination form on behalf of the customer. Please visit oracle.com/corporate/awards/middleware for more details and nomination forms. Our “Service Integration (SOA) and BPM” category covers Oracle SOA Suite, Oracle BPM Suite, Oracle Event Processing, Oracle Service Bus, Oracle B2B Integration, Oracle Application Integration Architecture (AIA), Oracle Enterprise Repository... To submit your nomination, the process is very simple: Download the Service Integration (SOA) and BPM Form Complete this form with as much detail as possible. Submit completed form and any relevant supporting documents to: [email protected] Email subject category “Service Integration (SOA) and BPM” when submitting your nomination.

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  • Oracle Fusion Middleware Innovation Awards 2012 submissions - Only 2 weeks to go

    - by Lionel Dubreuil
    You have less than 2 weeks left (July 17th) to submit Fusion Middleware Innovation Award nominations. As a reminder, these awards honor customers for their cutting-edge solutions using Oracle Fusion Middleware. Either a customer, their partner, or an Oracle representative can submit the nomination form on behalf of the customer. Please visit oracle.com/corporate/awards/middleware for more details and nomination forms. Our “Service Integration (SOA) and BPM” category covers Oracle SOA Suite, Oracle BPM Suite, Oracle Event Processing, Oracle Service Bus, Oracle B2B Integration, Oracle Application Integration Architecture (AIA), Oracle Enterprise Repository... To submit your nomination, the process is very simple: Download the Service Integration (SOA) and BPM Form Complete this form with as much detail as possible. Submit completed form and any relevant supporting documents to: [email protected] Email subject category “Service Integration (SOA) and BPM” when submitting your nomination.

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  • Working with EO composition associations via ADF BC SDO web services

    - by Chris Muir
    ADF Business Components support the ability to publish the underlying Application Modules (AMs) and View Objects (VOs) as web services through Service Data Objects (SDOs).  This blog post looks at a minor challenge to overcome when using SDOs and Entity Objects (EOs) that use a composition association. Using the default ADF BC EO association behaviour ADF BC components allow you to work with VOs that are based on EOs that are a part of a parent-child composition association.  A composition association enforces that you cannot create records for the child outside the context of the parent.  As example when creating invoice-lines you want to enforce the individual lines have a relating parent invoice record, it just simply doesn't make sense to save invoice-lines without their parent invoice record. In the following screenshot using the ADF BC Tester it demonstrates the correct way to create a child Employees record as part of a composition association with Departments: And the following screenshot shows you the wrong way to create an Employee record: Note the error which is enforced by the composition association: (oracle.jbo.InvalidOwnerException) JBO-25030: Detail entity Employees with row key null cannot find or invalidate its owning entity.  Working with composition associations via the SDO web services  Shay Shmeltzer recently recorded a good video which demonstrates how to expose your ADF Business Components through the SDO interface. On exposing the VOs you get a choice of operation to publish including create, update, delete and more: For example through the SDO test interface we can see that the create operation will request the attributes for the VO exposed, in this case EmployeesView1: In this specific case though, just like the ADF BC Tester, an attempt to create this record will fail with JBO-25030, the composition association is still enforced: The correct way to to do this is through the create operation on the DepartmentsView1 which also lets you create employees record in context of the parent, thus satisfying the composition association rule: Yet at issue here is the create operation will always create both the parent Departments and Employees records.  What do we do if we've already previously created the parent Departments records, and we just want to create additional Employees records for that Department?  The create method of the EmployeeView1 as we saw previously doesn't allow us to do that, the JBO-3050 error will be raised. The solution is the "merge" operation on the parent Departments record: In this case for the Departments record you just need to supply the DepartmentId of the Department you want the Employees record to be associated with, as well as the new Employees record.  When invoked only the Employees record is created, and the supply of the DepartmentId of the Departments record satisfies the composition association without actually creating or updating the associated Department record that already exists in the database. Be warned however if you supply any more attributes for the Department record, it will result in a merge (update) of the associated Departments record too. 

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  • Skype, green screen, no microphone

    - by EddyThe B
    I have issues with skype using my brand new System 76 Galago Ultrapro, running Ubuntu 13.04. I installed Skype through ubuntu software centre (after allowing Canonical partner stuff), but it won't work, the video is a green screen, and it won't connect to the microphone. The webcam works when using Cheese, and the microphone appears to work in general (it shows sound levels when I go to the Input tab under the Sound settings). I tried to fix the green screen issue using this command: $ echo -e '#!bin/bash n LD_PRELOAD=/usr/lib/i386-linux-gnu/libv4l/v4l1compat.so /usr/bin/skype' | sudo tee /usr/local/bin/skype sudo chmod a+x /usr/local/bin/skype as suggested here: http://debianhelp.wordpress.com/2012/09/28/to-do-list-after-installing-ubuntu-13-04-aka-raring-ringtail-operating-system/ but no luck. Any ideas? I have also asked this question to the System 76 tech support folk.

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  • Framework 4 Features: User Propogation to the Database

    - by Anthony Shorten
    Once of the features I mentioned in a previous entry was the ability for Oracle Utilities Application Framework V4 to automatically propogate the end user to the database connection. This bears more explanation. In the past releases of the Oracle Utilities Application Framework, all database connections are pooled and shared within a channel of access. So for example, the online connections on the Business Application Server share a common pool of connections and the batch in a thread pool shares a seperate pool of connections. The connections are pooled for performance reasons (the most expensive part of a typical transaction is opening and closing connections so we save time by having them ready beforehand). The idea is that when a business function needs some SQL to be execute it takes a spare connection from the pool, executes the SQL and then returns the connection back to the pool for reuse. Unfortunelty to support the pool being started and ready before the transactions arrives means that you need to have a shared userid (as you dont know the users who need them beforehand). Therefore each connection uses the same database user to execute the SQL it needs. This is acceptable for executing transactions, generally but does not allow the DBA or other tools to ascertain which end user is actually running the transaction. In Oracle Utilities Application Framework V4, we now set the CLIENT_IDENTIFIER to the end userid (not the Login Id) when the connection is taken from the pool and used and reset it back to blank when returned to the pool. The CLIENT_IDENTIFIER is a feature that is present in the Oracle Database connection information. From a monitoring perspective, when a connection to the database is actively running SQL, the end user is now able to be determined by querying the CLIENT_IDENTIFIER on the session object within the database. This can be done in the DBA's favorite monitoring tool (even just some SQL on the v$session table is enough). This has other implications as well. Oracle sells a lot of other security addons to the database and so do third parties. If a site wants to have additional levels of security or auditing in the database then the CLIENT_IDENTIFIER, if supported, is now available to be recorded or used by those products to provide additional levels of security. This facility was one of the highly "nice to haves" that customers would ask us about so we now allow it to be used to allow finer grained monitoring and additional security facilities. Note: This facility is only available for customers using the Oracle Database versions of our products.

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  • AgileDotNet in Dallas

    - by PeterBrunone
    This conference was a big hit last time, and now it's better then ever.  If you're wondering about how Agile applies to your daily business, or if you just want to see how it looks when it's done right, you owe it to yourself to check out AgileDotNet on April 30th.

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  • Special Education Online - SEO Training

    Education is very essential to all mankind, either a small knowledge or not, still we need to learn by study and research. SEO training provides special education online course that will help strengthen the website or web page of your business.

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  • Blazing Keywords - The Google Blazing Keywords Review

    Many people who are currently attempting different methods of online marketing in order to promote and build their business have heard that keyword research is extremely vital to the success of your online marketing. Unfortunately most online marketing companies do not properly teach their members how to effectively do their keyword research in order to get good results and because of that many people are left to look for services that promise to do this for them.

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  • Third Party Applications and Other Acts of Violence Against Your SQL Server

    - by KKline
    I just got finished reading a great blog post from my buddy, Thomas LaRock ( t | b ), in which he describes a useful personal policy he used to track changes made to his SQL Servers when installing third-party products. Note that I'm talking about line-of-business applications here - your inventory management systems and help desk ticketing apps. I'm not talking about monitoring and tuning applications since they, by their very nature, need a different sort of access to your back-end server resources....(read more)

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  • 2012 Independent Oracle Users Group Survey: Closing the Security Gap

    - by jgelhaus
    What Security Gaps Do You Have? The latest survey report from the Independent Oracle Users Group (IOUG) uncovers trends in IT security among IOUG members and offers recommendations for securing data stored in enterprise databases. According to the report, “despite growing threats and enterprise data security risks, organizations that do implement appropriate detective, preventive, and administrative controls are seeing significant results.” Download a free copy of the 2012 IOUG Data Security Survey Report and find out what your business can do to close the security gap. 

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