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  • Design Pattern for Complex Data Modeling

    - by Aaron Hayman
    I'm developing a program that has a SQL database as a backing store. As a very broad description, the program itself allows a user to generate records in any number of user-defined tables and make connections between them. As for specs: Any record generated must be able to be connected to any other record in any other user table (excluding itself...the record, not the table). These "connections" are directional, and the list of connections a record has is user ordered. Moreover, a record must "know" of connections made from it to others as well as connections made to it from others. The connections are kind of the point of this program, so there is a strong possibility that the number of connections made is very high, especially if the user is using the software as intended. A record's field can also include aggregate information from it's connections (like obtaining average, sum, etc) that must be updated on change from another record it's connected to. To conserve memory, only relevant information must be loaded at any one time (can't load the entire database in memory at load and go from there). I cannot assume the backing store is local. Right now it is, but eventually this program will include syncing to a remote db. Neither the user tables, connections or records are known at design time as they are user generated. I've spent a lot of time trying to figure out how to design the backing store and the object model to best fit these specs. In my first design attempt on this, I had one object managing all a table's records and connections. I attempted this first because it kept the memory footprint smaller (records and connections were simple dicts), but maintaining aggregate and link information between tables became....onerous (ie...a huge spaghettified mess). Tracing dependencies using this method almost became impossible. Instead, I've settled on a distributed graph model where each record and connection is 'aware' of what's around it by managing it own data and connections to other records. Doing this increases my memory footprint but also let me create a faulting system so connections/records aren't loaded into memory until they're needed. It's also much easier to code: trace dependencies, eliminate cycling recursive updates, etc. My biggest problem is storing/loading the connections. I'm not happy with any of my current solutions/ideas so I wanted to ask and see if anybody else has any ideas of how this should be structured. Connections are fairly simple. They contain: fromRecordID, fromTableID, fromRecordOrder, toRecordID, toTableID, toRecordOrder. Here's what I've come up with so far: Store all the connections in one big table. If I do this, either I load all connections at once (one big db call) or make a call every time a user table is loaded. The big issue here: the size of the connections table has the potential to be huge, and I'm afraid it would slow things down. Store in separate tables all the outgoing connections for each user table. This is probably the worst idea I've had. Now my connections are 'spread out' over multiple tables (one for each user table), which means I have to make a separate DB called to each table (or make a huge join) just to find all the incoming connections for a particular user table. I've avoided making "one big ass table", but I'm not sure the cost is worth it. Store in separate tables all outgoing AND incoming connections for each user table (using a flag to distinguish between incoming vs outgoing). This is the idea I'm leaning towards, but it will essentially double the total DB storage for all the connections (as each connection will be stored in two tables). It also means I have to make sure connection information is kept in sync in both places. This is obviously not ideal but it does mean that when I load a user table, I only need to load one 'connection' table and have all the information I need. This also presents a separate problem, that of connection object creation. Since each user table has a list of all connections, there are two opportunities for a connection object to be made. However, connections objects (designed to facilitate communication between records) should only be created once. This means I'll have to devise a common caching/factory object to make sure only one connection object is made per connection. Does anybody have any ideas of a better way to do this? Once I've committed to a particular design pattern I'm pretty much stuck with it, so I want to make sure I've come up with the best one possible.

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  • Emtel Knowledge Series - Q2/2014

    From Cyber Island to Smart Mauritius Cyber Island? Smart Mauritius? - What is Emtel talking about? "With the majority of the population living in urban environments today, the concept of "Smart Cities" has become an urgent necessity. "Smart Cities" refer to an urban transformation which, by using latest ICT technologies makes cities more efficient. Many Governments are setting out ambitious plans to build the cities of the future based on massive connectivity, high bandwidth communications, intelligent sensors and analysis of huge volumes of data. Various researches have shown four key enablers for smart city success - Government leadership, suitable technology infrastructure, solid public-private partnerships and engaged citizens. It is around these enabling factors that telecoms companies can play a vital role in assisting governments to deliver on the smart city vision." The Emtel Knowledge Series goes in compliance with Emtel's 25th anniversary celebrations throughout the year and the master of ceremony, Kim Andersen, mentioned that there will be more upcoming events on a quarterly base. As a representative of the Mauritius Software Craftsmanship Community (MSCC) there was absolutely no hesitation to join in again. Following my visit to the first Emtel Knowledge Series workshop back in February this year, it was great to have another opportunity to meet and exchange with technology experts. But quite frankly what is it with those buzz words... As far as I remember and how it was mentioned "Cyber Island" is an old initiative from around 2005/2006 which has been refreshed in 2010. It implies the empowerment of Information & Communication Technologies (ICT) as an essential factor of growth by the government here in Mauritius. Actually, the first promotional period of Cyber Island brought me here but that's another story. The venue and its own problems Like last time the event was organised and held at the Conference Hall at Cyber Tower I in Ebene. As I've been working there for some years, I know about the frustrating situation of finding a proper parking. So, does Smart Island include better solutions for the search of parking spaces? Maybe, let's see whether I will be able to answer that question at the end of the article. Anyway, after circling around the tower almost two times, I finally got a decent space to put the car, without risking to get a ticket or damage actually. International speakers and their experience Once again, Emtel did a great job to get international expertise onto the stage to share their experience and vision on this kind of embarkment. Personally, I really appreciated the fact they were speakers of global reach and could provide own-experience knowledge. Johan Gott spoke about the fundamental change that the Swedish government ignited in order to move their society and workers' environment away from heavy industry towards a knowledge-based approach. Additionally, we spoke about the effort and transformation of New York City into a greener and more efficient Smart City. Given modern technology he also advised that any kind of available Big Data should be opened to the general public - this openness would provide a playground for anyone to garner new ideas and most probably solid solutions of which no one else thought about before. Emtel Knowledge Series on moving from Cyber Island to Smart Mauritus Later during the afternoon that exact statement regarding openness to and transparency of government-owned Big Data has been emphasised again by the Danish speaker Kim Andersen and his former colleague Mika Jantunen from Finland. Mika continued to underline the important role of the government to provide a solid foundation for a knowledge-based society and mentioned that Finnish citizens have a constitutional right to broadband connectivity. Next to free higher (tertiary) education Finland already produced a good number of innovations, among them are: First country to grant voting rights to women Free higher education Constitutional right to broadband connectivity Nokia Linux Angry Birds Sauna and others...  General access to internet via broadband and/or mobile connectivity is surely a key factor towards Smart Cities, or better said Smart Mauritius given the area dimensions and size of population. CTO Paul Valette gave the audience a brief overview of the essential role that Emtel will have to move Mauritius forward towards a knowledge-based and innovation-driven environment for its citizen. What I have seen looks really promising and with recently published information that Mauritians have 127% of mobile capacity - meaning more than 1 mobile, smartphone or tablet per person - it will be crucial to have the right infrastructure for these connected devices. How would it be possible to achieve a knowledge-based society? YouTube to the rescue!Seriously, gaining more knowledge will require to have fast access to educational course material as explained by Dr Kaviraj Sukon, General Director of the Open University of Mauritius. According to him a good number of high-profile universities in the world have opened their course libraries to the general public, among them EDX, Coursera and Open University. Nowadays, you're actually able and enabled to learn for and earn a BSc or even MSc certification on your own pace - no need to attend classed on campus. It was really impressive to see the number of available hours - more than enough for a life-long learning experience! {loadposition content_adsense} Networking in the name of MSCC As briefly mentioned above I was about to combine two approaches for this workshop. Of course, getting latest information and updates on Emtel services available, especially for my business here on the west coast of the island, but also to meet and greet new people for the MSCC. And I think it was very positive on both sides. Let me quickly describe some of the key aspects that happened during the day: Met with Arnaud Meslier and Kellie, both Microsoft to swap latest information on IT events. Hereby, I got an invite to Microsoft Windows Phone 8.1 Dev Camp. Got in touch with Arvin Lockee, Emtel to check our options to meet with the data team, and seizing the opportunity to have a visiting tour at the Emtel Data Centre. Had a great chat with Avinash Meetoo, Knowledge 7, Kim Andersen and Mika Jantunen about the situation of teaching and learning in general and specifically in the private sector here in Mauritius. Additionally, a number of various other interesting chats... Once again, I'm catching up on a couple of business cards in order to provide more background information about the MSCC, and to create a better awareness of MSCC within the local IT businesses. There is more to come soon!  Resume of the day The number of attendees during this event has been doubled or even tripled this time. The whole organisation has been improved massively and the combination of presentation and summarizing panel discussions was better than during the previous workshop back in February. Overall, once again a well-organised workshop and I'm already looking forward to join the next workshop in Q3. Update End of July we finally managed to visit the Emtel Data Centre in Arsenal. It was an interesting opportunity for some of our MSCC members.

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  • Oracle Fusion Middleware gives you Choice and Portability for Public and Private Cloud

    - by Michelle Kimihira
    Author: Margaret Lee, Senior Director, Product Management, Oracle Fusion Middleware Cloud Computing allows customers to quickly develop and deploy applications in a shared environment.  The environment can span across hardward (IaaS), foundation layer software (PaaS), and end-user software (SaaS). Cloud Computing provides compelling benefits in terms of business agility and IT cost savings.  However, with complex, existing heterogeneous architectures, and concerns for security and manageability, enterprises are challenged to define their Cloud strategy.  For most enterprises, the solution is a hybrid of private and public cloud.  Fusion Middleware supports customers’ Cloud requirements through choice and portability. Fusion Middleware supports a variety of cloud development and deployment models:  Oracle [Public] Cloud; customer private cloud; hybrid of these two, and traditional dedicated, on-premise model Customers can develop applications in any of these models and deployed in another, providing the flexibility and portability they need Oracle Cloud is a public cloud offering.  Within Oracle Cloud, Fusion Middleware provides two key offerings include the Developer cloud service and Java cloud deployment service. Developer Cloud Service Simplify Development: Automated provisioned environment; pre-configured and integrated; web-based administration Deploy Automatically: Fully integrated with Oracle Cloud for Java deployment; workflow ensures build & test Collaborate & Manage: Fits any size team; integrated team source repository; continuous integration; task/defect tracking Integrated with all major IDEs: Oracle JDeveloper; NetBeans; Eclipse Java Cloud Service Java Cloud service provides flexible Java deployment environment for departmental applications and development, staging, QA, training, and demo environments.  It also supports customizations deployments for SaaS-based Fusion Applications customers.  Some key features of Java Cloud Service include: WebLogic Server on Exalogic, secure, highly available infrastructure Database Service & IDE Integration Open, Standard-based Deploy Web Apps, Web Services, REST Services Fully managed and supported by Oracle For more information, please visit Oracle Cloud, Oracle Cloud Java Service and Oracle Cloud Developer Service. If your enterprise prefers a private cloud, for reasons such as security, control, manageability, and complex integration that prevent your applications from being deployed on a public cloud, Fusion Middleware also provide you with the products and tools you need.  Sometimes called Private PaaS, private clouds have their predecessors in shared-services arrangements many large companies have been building in the past decade.  The difference, however, are in the scope of the services, and depth of their capabilities.  In terms of vertical stack depth, private clouds not only provide hardware and software infrastructure to run your applications, they also provide services such as integration and security, that your applications need.  Horizontally, private clouds provide monitoring, management, lifecycle, and charge back capabilities out-of-box that shared-services platforms did not have before. Oracle Fusion Middleware includes the complete stack of hardware and software for you to build private clouds: SOA suite and BPM suite to support systems integration and process flow between applications deployed on your private cloud and the rest of your organization Identity and Access Management suite to provide security, provisioning, and access services for applications deployed on your private cloud WebLogic Server to run your applications Enterprise Manager's Cloud Management pack to monitor, manage, upgrade applications running on your private cloud Exalogic or optimized Oracle-Sun hardware to build out your private cloud The most important key differentiator for Oracle's cloud solutions is portability, between private and public clouds.  This is unique to Oracle because portability requires the vendor to have product depth and breadth in both public cloud services and private cloud product offerings.  Most public cloud vendors cannot provide the infrastructure and tools customers need to build their own private clouds.  In reverse, traditional software tools vendors typically do not have the product and expertise breadth to build out and offer a public cloud.  Oracle can.  It is important for customers that the products and technologies  Oracle uses to build its public is the same set that it sells to customers for them to build private clouds.  Fundamentally, that enables skills reuse,  as well as application portability. For more information on Oracle PaaS offerings, please visit Oracle's product information page.    Resources Follow us on Twitter and Facebook Subscribe to our regular Fusion Middleware Newsletter

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  • Maximize Performance and Availability with Oracle Data Integration

    - by Tanu Sood
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-fareast-font-family:Calibri; mso-bidi-font-family:"Times New Roman";} Alert: Oracle is hosting the 12c Launch Webcast for Oracle Data Integration and Oracle Golden Gate on Tuesday, November 12 (tomorrow) to discuss the new capabilities in detail and share customer perspectives. Hear directly from customer experts and executives from SolarWorld Industries America, British Telecom and Rittman Mead and get your questions answered live by product experts. Register for this complimentary webcast today and join in the discussion tomorrow. Author: Irem Radzik, Senior Principal Product Director, Oracle Organizations that want to use IT as a strategic point of differentiation prefer Oracle’s complete application offering to drive better business performance and optimize their IT investments. These enterprise applications are in the center of business operations and they contain critical data that needs to be accessed continuously, as well as analyzed and acted upon in a timely manner. These systems also need to operate with high-performance and availability, which means analytical functions should not degrade applications performance, and even system maintenance and upgrades should not interrupt availability. Oracle’s data integration products, Oracle Data Integrator, Oracle GoldenGate, and Oracle Enterprise Data Quality, provide the core foundation for bringing data from various business-critical systems to gain a broader, unified view. As a more advance offering to 3rd party products, Oracle’s data integration products facilitate real-time reporting for Oracle Applications without impacting application performance, and provide ability to upgrade and maintain the system without taking downtime. Oracle GoldenGate is certified for Oracle Applications, including E-Business Suite, Siebel CRM, PeopleSoft, and JD Edwards, for moving transactional data in real-time to a dedicated operational reporting environment. This solution allows the app users to offload the resource-heavy queries to the reporting instance(s), reducing CPU utilization, improving OLTP performance, and extending the lifetime of existing IT assets. In addition, having a dedicated reporting instance with up-to-the-second transactional data allows optimizing the reporting environment and even decreasing costs as GoldenGate can move only the required data from expensive mainframe environments to cost-efficient open system platforms.  With real-time data replication capabilities GoldenGate is also certified to enable application upgrades and database/hardware/OS migration without impacting business operations. GoldenGate is certified for Siebel CRM, Communications Billing and Revenue Management and JD Edwards for supporting zero downtime upgrades to the latest app version. GoldenGate synchronizes a parallel, upgraded system with the old version in real time, thus enables continuous operations during the process. Oracle GoldenGate is also certified for minimal downtime database migrations for Oracle E-Business Suite and other key applications. GoldenGate’s solution also minimizes the risk by offering a failback option after the switchover to the new environment. Furthermore, Oracle GoldenGate’s bidirectional active-active data replication is certified for Oracle ATG Web Commerce to enable geographically load balancing and high availability for ATG customers. For enabling better business insight, Oracle Data Integration products power Oracle BI Applications with high performance bulk and real-time data integration. Oracle Data Integrator (ODI) is embedded in Oracle BI Applications version 11.1.1.7.1 and helps to integrate data end-to-end across the full BI Applications architecture, supporting capabilities such as data-lineage, which helps business users identify report-to-source capabilities. ODI is integrated with Oracle GoldenGate and provides Oracle BI Applications customers the option to use real-time transactional data in analytics, and do so non-intrusively. By using Oracle GoldenGate with the latest release of Oracle BI Applications, organizations not only leverage fresh data in analytics, but also eliminate the need for an ETL batch window and minimize the impact on OLTP systems. You can learn more about Oracle Data Integration products latest 12c version in our upcoming launch webcast and access the app-specific free resources in the new Data Integration for Oracle Applications Resource Center.

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  • Oracle CRM On Demand Release 24 is Generally Available

    - by Richard Lefebvre
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 We are pleased to announce that Oracle CRM On Demand Release 24 is Generally Available as of October 25, 2013 Get smarter, more productive and the best value with Oracle CRM On Demand Release 24. Oracle CRM On Demand continues to be the most complete Software-as-a-Service (SaaS) CRM solution available. Now, with Release 24, organizations of all types and sizes benefit from actionable insight anywhere, anytime, as well as key enhancements in mobility, embedded social, analytics, integration and extensibility, and ease of use.Next Generation Mobile and Desktop Solutions : Oracle CRM On Demand Release 24 offers a complete set of mobile and desktop solutions that improve productivity by enabling reps to access and update information anywhere, anytime. Capabilities include: Oracle CRM On Demand Disconnected Mobile Sales (DMS) – A disconnected native iPad solution, DMS has been further streamlined mobile sales process by adding Structured Product Messaging to record brand specific call objectives, enhancements in HTML5 eDetailing including message response tracking and improvements in administration and configuration such as more field management options for read only fields, role management and enhanced logging. Oracle CRM On Demand Connected Mobile Sales. This add-on mobile service provides a configurable mobile solution on iOS, BlackBerry and now Android devices. You can access data from CRM On Demand in real time with a rich, native user experience, that is comfortable and familiar to current iOS, BlackBerry and Android users. New features also include Single Sign On to enhance security for mobile users.  Oracle CRM On Demand Desktop: This application centralizes essential CRM information in the familiar Microsoft Outlook environment,increasing user adoption and decreasing training costs. Users can manage CRM data while disconnected, then synchronize bi-directionally when they are back on the network. New in Oracle CRM On Demand Desktop Version 3 is the ability to synchronize by Books of Business, and improved Online Lookup. Mobile Browser Support: The following mobile device browsers are now supported: Apple iPhone, Apple iPad, Windows 8 Tablets, and Google Android. Leverage the Social Enterprise Engaging customers via social channels is rapidly becoming a significant key to enhanced customer experience as it provides proactive customer service, targeted messaging and greater intimacy throughout the entire customer lifecycle. Listening to customers on the social channels can identify a customers’ sphere of influence and the real value they bring to their organization, or the impact they can have on the opportunity. Servicing the customer’s need is the first step towards loyalty to a brand, integrating with social channels allows us to maximize brand affinity and virally expand customer engagements thus increasing revenue. Oracle CRM On Demand is leveraging the Social Enterprise through its integration with Oracle’s Social Relationship Management (SRM) product suite by providing out-of-the-box integration with Social Engagement and Monitoring (SEM), Social Marketing (SM) and Oracle Social Network (OSN). With Oracle CRM On Demand Release 24, users are able to create a service request from a social post via SEM and have leads entered on a SM lead form automatically entered into Oracle CRM On Demand along with the campaign, streamlining the lead qualification process. Get Smarter with Actionable Insight The difference between making good decisions and great decisions depends heavily upon the quality, structure, and availability of information at hand. Oracle CRM On Demand Release 24 expands upon its industry-leading analytics capabilities to provide greater business insight than ever before. New capabilities include flexible permissions on analytics reports folders, allowing for read only access to reports, and additional field and object coverage. Get More Productive with Powerful Tools Oracle CRM On Demand Release 24 introduces a new set of powerful capabilities designed to maximize productivity. A significant new feature for customizing Oracle CRM On Demand is a JavaScript API. The JS API allows customers to add new buttons, suppress existing buttons and even change what happens when a user clicks an existing button. Other usability enhancements, such as personalized related information applets, extended case insensitive search provide users with better, more intuitive, experience. Additional privileges for viewing private activities and notes allow administrators to reassign records as needed, and Custom Object management. Workflow has been added to the Order Item object; and now tasks can be assigned to a relative user, such as an Account Owner, allowing more complex business processes to be automated and adhered to. Get the Best Value Oracle CRM On Demand delivers unprecedented value with the broadest set of capabilities from a single-provider solution, the industry’s lowest total cost of ownership, the most on-demand deployment options, the deepest CRM expertise and experience of any CRM provider, and the most secure CRM in the cloud. With Release 24, Oracle CRM On Demand now includes even more enterprise-grade security, integration, and extensibility features, along with enhanced industry editions to save you time and money. New features include: Business Process Administration: A new privilege has been added that allows administrators to override a Business Process Administration rule.This privilege permits users to edit a locked record, or unlock a record, in the event of a material change that needs to be reflected per corporatepolicy. Additionally, the Products Detailed object has been added to Business Process Administration, enabling record locking and logic to be applied. Expanded Integration: Oracle continues to improve Web Services each release, by adding more object coverage enabling customers and partners to easily integrate with CRM On Demand. Bottom Line Oracle CRM On Demand Release 24 enables organizations to get smarter, get more productive, and get the best value, period. For more information on Oracle CRM On Demand Release 24, please visit oracle.com/crmondemand

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  • PASS: Board Q&amp;A at the Summit

    - by Bill Graziano
    The last two years we’ve put the Board in front of the members and taken questions.  We’re going to do that again this year.  It will be in Room 307/308 from 12:15 to 1:30 on Friday. Yes, this time overlaps with the Birds of a Feather Lunch and the start of afternoon sessions – but only partially.  You can attend the Q&A and still get to parts of both of those.  There just isn’t a great time to do this.  Every time overlaps with something. We can’t do it after the last session on Friday.  We can’t fit it between the last session and the evening events on Wednesday or Thursday.  We had some discussion around breakfast time but I didn’t think that was realistic.  This is the least bad time we could come up with. Last year we had 60-70 people attend.  These are the items that were specific things that I could work on: The first question was whether to increase transparency around individual votes of Board members.  We approved this at the Board meeting the following day.  The only caveat was that if the Board is given confidential information as a basis for their vote then we may not be able to disclose individual votes.  Putting a Director in a position where they can’t publicly defend the reason for their vote is a difficult situation.  Thanks Kendal! Can we have a Board member discretionary fund?  As background, I took a couple of people to lunch so we could have a quiet place to talk.  I bought lunch but wasn’t able to expense it back to PASS.  We just don’t have a budget item for things like this.  I think we should.  I would guess the entire Board would like it also.  It was in an earlier version of the budget but came out as part of a cost-cutting move to balance the budget.  I’d like to see it added back in but we’ll have to see. I know there were a comments about the elections.  At this point we had created the Election Review Committee.  I’ve already written at length about this process. Where does IT work go?  PASS started to publish our internal management reports starting in December 2010.  You can find them on our Governance page.  These aren’t filtered at all and include a variety of information about IT projects.  The most recent update had roughly a page of updates related to IT.  Lots of the work was related to Summit and the Orator tool that we use to manage speaker submissions. There were numerous requests that Tina Turner not be repeated.  Done.  I don’t think we’ll do anything quite like that again.  We had a request for a payment plan for Summit.  We looked into this briefly but didn’t take any action.  We didn’t think the effort was worth the small number of people that would use it.  If you disagree, submit this on our Summit Feedback site and get some votes. There were lots of suggestions around the first-timers events – especially from first timers.  You can find all our current activities related to first-timers at the First Timers page on the Summit web site.  Plus links to 34 (!) blog posts on suggestions for first-timers.  And a big THANK YOU to Confio and Red Gate for sponsoring this. I hope you get the chance to attend.  These events are very helpful to me as a Board member.  I like being able to look around the room as comments are being made and see the audience reaction.  It helps me gauge the interest in an idea. I’d also like to direct you to the Summit Feedback site.  You can submit and vote on ideas to make the Summit a better experience.  As of right now we have the suggestions from last year still up.  We may reset these prior to the Summit though.

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  • Big Data – Buzz Words: What is HDFS – Day 8 of 21

    - by Pinal Dave
    In yesterday’s blog post we learned what is MapReduce. In this article we will take a quick look at one of the four most important buzz words which goes around Big Data – HDFS. What is HDFS ? HDFS stands for Hadoop Distributed File System and it is a primary storage system used by Hadoop. It provides high performance access to data across Hadoop clusters. It is usually deployed on low-cost commodity hardware. In commodity hardware deployment server failures are very common. Due to the same reason HDFS is built to have high fault tolerance. The data transfer rate between compute nodes in HDFS is very high, which leads to reduced risk of failure. HDFS creates smaller pieces of the big data and distributes it on different nodes. It also copies each smaller piece to multiple times on different nodes. Hence when any node with the data crashes the system is automatically able to use the data from a different node and continue the process. This is the key feature of the HDFS system. Architecture of HDFS The architecture of the HDFS is master/slave architecture. An HDFS cluster always consists of single NameNode. This single NameNode is a master server and it manages the file system as well regulates access to various files. In additional to NameNode there are multiple DataNodes. There is always one DataNode for each data server. In HDFS a big file is split into one or more blocks and those blocks are stored in a set of DataNodes. The primary task of the NameNode is to open, close or rename files and directory and regulate access to the file system, whereas the primary task of the DataNode is read and write to the file systems. DataNode is also responsible for the creation, deletion or replication of the data based on the instruction from NameNode. In reality, NameNode and DataNode are software designed to run on commodity machine build in Java language. Visual Representation of HDFS Architecture Let us understand how HDFS works with the help of the diagram. Client APP or HDFS Client connects to NameSpace as well as DataNode. Client App access to the DataNode is regulated by NameSpace Node. NameSpace Node allows Client App to connect to the DataNode based by allowing the connection to the DataNode directly. A big data file is divided into multiple data blocks (let us assume that those data chunks are A,B,C and D. Client App will later on write data blocks directly to the DataNode. Client App does not have to directly write to all the node. It just has to write to any one of the node and NameNode will decide on which other DataNode it will have to replicate the data. In our example Client App directly writes to DataNode 1 and detained 3. However, data chunks are automatically replicated to other nodes. All the information like in which DataNode which data block is placed is written back to NameNode. High Availability During Disaster Now as multiple DataNode have same data blocks in the case of any DataNode which faces the disaster, the entire process will continue as other DataNode will assume the role to serve the specific data block which was on the failed node. This system provides very high tolerance to disaster and provides high availability. If you notice there is only single NameNode in our architecture. If that node fails our entire Hadoop Application will stop performing as it is a single node where we store all the metadata. As this node is very critical, it is usually replicated on another clustered as well as on another data rack. Though, that replicated node is not operational in architecture, it has all the necessary data to perform the task of the NameNode in the case of the NameNode fails. The entire Hadoop architecture is built to function smoothly even there are node failures or hardware malfunction. It is built on the simple concept that data is so big it is impossible to have come up with a single piece of the hardware which can manage it properly. We need lots of commodity (cheap) hardware to manage our big data and hardware failure is part of the commodity servers. To reduce the impact of hardware failure Hadoop architecture is built to overcome the limitation of the non-functioning hardware. Tomorrow In tomorrow’s blog post we will discuss the importance of the relational database in Big Data. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: Big Data, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL

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  • Changing the Game: Why Oracle is in the IT Operations Management Business

    - by DanKoloski
    v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Next week, in Orlando, is the annual Gartner IT Operations Management Summit. Oracle is a premier sponsor of this annual event, which brings together IT executives for several days of high level talks about the state of operational management of enterprise IT. This year, Sushil Kumar, VP Product Strategy and Business Development for Oracle’s Systems & Applications Management, will be presenting on the transformation in IT Operations required to support enterprise cloud computing. IT Operations transformation is an important subject, because year after year, we hear essentially the same refrain – large enterprises spend an average of two-thirds (67%!) of their IT resources (budget, energy, time, people, etc.) on running the business, with far too little left over to spend on growing and transforming the business (which is what the business actually needs and wants). In the thirtieth year of the distributed computing revolution (give or take, depending on how you count it), it’s amazing that we have still not moved the needle on the single biggest component of enterprise IT resource utilization. Oracle is in the IT Operations Management business because when management is engineered together with the technology under management, the resulting efficiency gains can be truly staggering. To put it simply – what if you could turn that 67% of IT resources spent on running the business into 50%? Or 40%? Imagine what you could do with those resources. It’s now not just possible, but happening. This seems like a simple idea, but it is a radical change from “business as usual” in enterprise IT Operations. For the last thirty years, management has been a bolted-on afterthought – we pick and deploy our technology, then figure out how to manage it. This pervasive dysfunction is a broken cycle that guarantees high ongoing operating costs and low agility. If we want to break the cycle, we need to take a more tightly-coupled approach. As a complete applications-to-disk platform provider, Oracle is engineering management together with technology across our stack and hooking that on-premise management up live to My Oracle Support. Let’s examine the results with just one piece of the Oracle stack – the Oracle Database. Oracle began this journey with the Oracle Database 9i many years ago with the introduction of low-impact instrumentation in the database kernel (“tell me what’s wrong”) and through Database 10g, 11g and 11gR2 has successively added integrated advisory (“tell me how to fix what’s wrong”) and lifecycle management and automated self-tuning (“fix it for me, and do it on an ongoing basis for all my assets”). When enterprises take advantage of this tight-coupling, the results are game-changing. Consider the following (for a full list of public references, visit this link): British Telecom improved database provisioning time 1000% (from weeks to minutes) which allows them to provide a new DBaaS service to their internal customers with no additional resources Cerner Corporation Saved $9.5 million in CapEx and OpEx AND launched a brand-new cloud business at the same time Vodafone Group plc improved response times 50% and reduced maintenance planning times 50-60% while serving 391 million registered mobile customers Or the recent Database Manageability and Productivity Cost Comparisons: Oracle Database 11g Release 2 vs. SAP Sybase ASE 15.7, Microsoft SQL Server 2008 R2 and IBM DB2 9.7 as conducted by independent analyst firm ORC. In later entries, we’ll discuss similar results across other portions of the Oracle stack and how these efficiency gains are required to achieve the agility benefits of Enterprise Cloud. Stay Connected: Twitter |  Face book |  You Tube |  Linked in |  Newsletter

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  • JavaOne Latin America Opening Keynotes

    - by Tori Wieldt
    Originally published on blogs.oracle.com/javaone It was a great first day at JavaOne Brazil, which included the Java Strategy and Java Technical keynotes. Henrik Stahl, Senior Director, Product Management for Java opened the keynotes by saying that this is the third year for JavaOne Latin America. He explained, "You know what they say, the first time doesn't count, the second time is a habit and the third time it's a tradition!" He mentioned that he was thrilled that this is largest JavaOne in Brazil to date, and he wants next year to be larger. He said that Oracle knows Latin America is an important hub for development.  "We continually come back to Latin America because of the dedication the community has with driving the continued innovation for Java," he said. Stahl explained that Oracle and the Java community must continue to innovate and Make the Future Java together. The success of Java depends on three important factors: technological innovation, Oracle as a strong steward of Java, and community participation. "The Latin American Java Community (especially in Brazil) is a shining example of how to be positive contributor to Java," Stahl said. Next, George Saab, VP software dev, Java Platform Group at Oracle, discussed some of the recent and upcoming changes to Java. "In addition to the incremental improvements to Java 7, we have also increased the set of platforms supported by Oracle from Linux, Windows, and Solaris to now also include Mac OS X and Linux/ARM for ARM-based PCs such as the Raspberry Pi and emerging ARM based microservers."  Saab announced that EA builds for Linux ARM Hard Float ABI will be available by the end of the year.  Staffan Friberg, Product Manager, Java Platform Group, provided an overview of some of the language coming in Java 8, including Lambda, remove of PermGen, improved data and time APIs and improved security, Java 8 development is moving along. He reminded the audience that they can go to OpenJDK to see this development being done in real-time, and that there are weekly early access builds of OracleJDK 8 that developers can download and try today. Judson Althoff, Senior Vice President, Worldwide Alliances and Channels and Embedded Sales, was invited to the stage, and the audience was told that "even though he is wearing a suit, he is still pretty technical." Althoff started off with a bang: "The Internet of Things is on a collision course with big data and this is a huge opportunity for developers."  For example, Althoff said, today cars are more a data device than a mechanical device. A car embedded with sensors for fuel efficiency, temperature, tire pressure, etc. can generate a petabyte of data A DAY. There are similar examples in healthcare (patient monitoring and privacy requirements creates a complex data problem) and transportation management (sending a package around the world with sensors for humidity, temperature and light). Althoff then brought on stage representatives from three companies that are successful with Java today, first Axel Hansmann, VP Strategy & Marketing Communications, Cinterion. Mr. Hansmann explained that Cinterion, a market leader in Latin America, enables M2M services with Java. At JavaOne San Francisco, Cinterion launched the EHS5, the smallest 3g solderable module, with Java installed on it. This provides Original Equipment Manufacturers (OEMs) with a cost effective, flexible platform for bringing advanced M2M technology to market.Next, Steve Nelson, Director of Marketing for the Americas, at Freescale explained that Freescale is #1 in Embedded Processors in Wired and Wireless Communications, and #1 in Automotive Semiconductors in the Americas. He said that Java provides a mature, proven platform that is uniquely suited to meet the requirements of almost any type of embedded device. He encouraged University students to get involved in the Freescale Cup, a global competition where student teams build, program, and race a model car around a track for speed.Roberto Franco, SBTVD Forum President, SBTVD, talked about Ginga, a Java-based standard for television in Brazil. He said there are 4 million Ginga TV sets in Brazil, and they expect over 20 million TV sets to be sold by the end of 2014. Ginga is also being adopted in other 11 countries in Latin America. Ginga brings interactive services not only at TV set, but also on other devices such as tablets,  PCs or smartphones, as the main or second screen. "Interactive services is already a reality," he said, ' but in a near future, we foresee interactivity enhanced TV content, convergence with OTT services and a big participation from the audience,  all integrated on TV, tablets, smartphones and second screen devices."Before he left the stage, Nandini Ramani thanked Judson for being part of the Java community and invited him to the next Geek Bike Ride in Brazil. She presented him an official geek bike ride jersey.For the Technical Keynote, a "blue screen of death" appeared. With mock concern, Stephin Chin asked the rest of the presenters if they could go on without slides. What followed was a interesting collection of demos, including JavaFX on a tablet, a look at Project Easel in NetBeans, and even Simon Ritter controlling legos with his brainwaves! Stay tuned for more dispatches.

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  • JavaOne Latin America Opening Keynotes

    - by Tori Wieldt
    It was a great first day at JavaOne Brazil, which included the Java Strategy and Java Technical keynotes. Henrik Stahl, Senior Director, Product Management for Java opened the keynotes by saying that this is the third year for JavaOne Latin America. He explained, "You know what they say, the first time doesn't count, the second time is a habit and the third time it's a tradition!" He mentioned that he was thrilled that this is largest JavaOne in Brazil to date, and he wants next year to be larger. He said that Oracle knows Latin America is an important hub for development.  "We continually come back to Latin America because of the dedication the community has with driving the continued innovation for Java," he said. Stahl explained that Oracle and the Java community must continue to innovate and Make the Future Java together. The success of Java depends on three important factors: technological innovation, Oracle as a strong steward of Java, and community participation. "The Latin American Java Community (especially in Brazil) is a shining example of how to be positive contributor to Java," Stahl said. Next, George Saab, VP software dev, Java Platform Group at Oracle, discussed some of the recent and upcoming changes to Java. "In addition to the incremental improvements to Java 7, we have also increased the set of platforms supported by Oracle from Linux, Windows, and Solaris to now also include Mac OS X and Linux/ARM for ARM-based PCs such as the Raspberry Pi and emerging ARM based microservers."  Saab announced that EA builds for Linux ARM Hard Float ABI will be available by the end of the year.  Staffan Friberg, Product Manager, Java Platform Group, provided an overview of some of the language coming in Java 8, including Lambda, remove of PermGen, improved data and time APIs and improved security, Java 8 development is moving along. He reminded the audience that they can go to OpenJDK to see this development being done in real-time, and that there are weekly early access builds of OracleJDK 8 that developers can download and try today. Judson Althoff, Senior Vice President, Worldwide Alliances and Channels and Embedded Sales, was invited to the stage, and the audience was told that "even though he is wearing a suit, he is still pretty technical." Althoff started off with a bang: "The Internet of Things is on a collision course with big data and this is a huge opportunity for developers."  For example, Althoff said, today cars are more a data device than a mechanical device. A car embedded with sensors for fuel efficiency, temperature, tire pressure, etc. can generate a petabyte of data A DAY. There are similar examples in healthcare (patient monitoring and privacy requirements creates a complex data problem) and transportation management (sending a package around the world with sensors for humidity, temperature and light). Althoff then brought on stage representatives from three companies that are successful with Java today, first Axel Hansmann, VP Strategy & Marketing Communications, Cinterion. Mr. Hansmann explained that Cinterion, a market leader in Latin America, enables M2M services with Java. At JavaOne San Francisco, Cinterion launched the EHS5, the smallest 3g solderable module, with Java installed on it. This provides Original Equipment Manufacturers (OEMs) with a cost effective, flexible platform for bringing advanced M2M technology to market.Next, Steve Nelson, Director of Marketing for the Americas, at Freescale explained that Freescale is #1 in Embedded Processors in Wired and Wireless Communications, and #1 in Automotive Semiconductors in the Americas. He said that Java provides a mature, proven platform that is uniquely suited to meet the requirements of almost any type of embedded device. He encouraged University students to get involved in the Freescale Cup, a global competition where student teams build, program, and race a model car around a track for speed.Roberto Franco, SBTVD Forum President, SBTVD, talked about Ginga, a Java-based standard for television in Brazil. He said there are 4 million Ginga TV sets in Brazil, and they expect over 20 million TV sets to be sold by the end of 2014. Ginga is also being adopted in other 11 countries in Latin America. Ginga brings interactive services not only at TV set, but also on other devices such as tablets,  PCs or smartphones, as the main or second screen. "Interactive services is already a reality," he said, ' but in a near future, we foresee interactivity enhanced TV content, convergence with OTT services and a big participation from the audience,  all integrated on TV, tablets, smartphones and second screen devices."Before he left the stage, Nandini Ramani thanked Judson for being part of the Java community and invited him to the next Geek Bike Ride in Brazil. She presented him an official geek bike ride jersey.For the Technical Keynote, a "blue screen of death" appeared. With mock concern, Stephin Chin asked the rest of the presenters if they could go on without slides. What followed was a interesting collection of demos, including JavaFX on a tablet, a look at Project Easel in NetBeans, and even Simon Ritter controlling legos with his brainwaves! Stay tuned for more dispatches.

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  • Silverlight Cream Monday WP7 App Review # 2

    - by Dave Campbell
    Today's Review (alphabetic order): GooNews, Grocery Shopping List, Need for Speed, SurfCube, and United Nations News. I'm a day late if these are going to be 'Monday' posts, but there are lots of apps, lots of goodness, and lots of email, so I might try to do 2 a week, we'll see. So once again I've got a small review of 5 apps that are either on my phone or have been. Disclaimers at the end. In this Issue:   GooNews is a very cool app from Shawn Wildermuth (AgiliTrain). I don't know if he uses this as a demo during his instruction, but it definitely serves a purpose... wanna pick up the top news items from Google on a never-ending basis? ... this is it. You can add your own keyword searches, and send stories to InstaPaper or share via email. I like this because it brings me the news quickly and updated, and works great. GooNews is by AgiliTrain and is Free This was a request by the author, and actually surprised me. I'm a big one for lists, but I would have just done a OneNote list to SkyDrive and to my phone. This app is a lot more than that, but will take you some setup to make it be 'yours'. For obvious reasons, there are no unit prices on things, so you have to set that up to get some idea of the cost of what you're shopping for. But if you do that, you'll get a nice total. Lots of thought went into the various categories and you can add your own. There's a bit of animation on the category selection that's nice. He seems to have covered all the bases necessary to use this, even shopping 'plans' that can be saved, and emailing of lists. As I said, I'm more of a raw list person, but if you take the time to set this up, it should work very nicely for you. Grocery Shopping List is by Grocery Shopper and is $0.99 ($1.99 after Feb 1) with a free trial. This was my 2nd commercial game I bought, and the one I've played the most. I ran the trial, thought it worked great, and bought it. I've had a lot of fun with this... there's no gas pedal.. your foot is in the carbeurator from the GO!, and unless you wanna tap the screen and brake like a little girl, just hang onto the steering wheel (the phone), and guide your way through. Hours of fun and challenges here. I like this because it's got some challenge to it, and the cars seem to be very realistic in their reactions. Need for Speed Undercover is by Electronic Arts is $4.99 and has a free trial. SurfCube Browser is another app by the folks that did the GuitarTuner I reviewed on Monday. You have to see SurfCube to believe it. You've probably seen the YouTube video, if not check SilverlightCream number 1017. The app works very solid, and just as the video demonstrates. I downloaded and tried this, and it immediately did 2 things: bought it, and pinned it to my start page. I like this because it's fun to work with, and it works great as a browser. I'm about *this* close to replacing the IE tile on my front page with SurfCube. SurfCube Browser is by Kinabalu Innovation Limited and is $1.99 and has a free trial. Coming in with another News app is United Nations News by Justin Angel. This is definitely a news aggregator for 'grown ups'... news, photos, videos, and radio broadcsts from the international community all in one very slick app. This is an amazingly well thought-out and complete app. Even better yet, Justin has the code on CodePlex. A very well-done International news aggregator. United Nations News is by Justin Angel and is Free. A few disclaimers: Feel free to write me about your app and tell me about it. While it would be very cool to receive a whole bunch of xap files to review, at this point, for technical reasons, I'm unable to side-load my device. Since I plan on only doing this one day a week (twice if I find time), and only 5, I may never get caught up, so if you send me some info, be patient. Re: games ... remember I'm old... I'm from the era of Colossal Cave and Zork. Duke-Nukem 2D and Captain Comic were awesome. I don't own an XBOX or any other game system, so take game reviews from my perspective -- who knows, it may be refreshing :) I won't pay for an app or game just to try it. If you expect me to test-drive your app, it's going to have to have a Free Trial. I'm still playing with the format, comments are welcome. I decided I should alphabetize the list today... so there's no order implied Let me know what you think of the idea of doing reviews, or the layout/whatever, and Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight    Silverlight 3    Silverlight 4    Windows Phone MIX10

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  • Updated Agenda for OTN Architect Day Los Angeles (Oct 25)

    - by Bob Rhubart
    Here's the latest information on the session schedule and content for Oracle Technology Network Architect Day in Los Angeles on October 25, 2012. Registration is open, but seating is limited. When: Thursday October 25 12, 2012 8:30am – 5:00pm Where: Sofitel Los Angeles 8555 Beverly Boulevard Los Angeles, CA 90048 Agenda Time Session Title Room 8:30 am - 9:00 am Registration and Continental Breakfast 9:00 am - 9:15 am Welcome and Opening Comments | Bob Rhubart Beverly Ballroom 9:15 am - 10:00 am Engineered Systems: Oracle's Vision for the Future | Ralf Dossmann Oracle's Exadata and Exalogic are impressive products in their own right. But working in combination they deliver unparalleled transaction processing performance with up to a 30x increase over existing legacy systems, with the lowest cost of ownership over a 3 or 5 year basis than any other hardware. In this session you'll learn how to leverage Oracle's Engineered Systems within your enterprise to deliver record-breaking performance at the lowest TCO. Beverly Ballroom 10:00 am - 10:30 am Monitoring and Managing Applications in the Cloud | Basheer Khan Oracle offers a broad portfolio of software and hardware products and services to enable public, private and hybrid clouds to power the enterprise. However, enterprise cloud computing presents new management challenges, that need to be addressed to realize the economic benefits of cloud computing. In this session you will learn about the methods and tools you can use to proactively monitor your end-to-end Oracle Applications environment in the cloud, define service-level objectives, gain insight into your end users, and troubleshoot performance problems from a single console. Beverly Ballroom 10:30 am - 10:45 am Break 10:45 am - 11:30 am Breakout Sessions (pick one) Cloud Computing - Making IT Simple | Dr. James Baty The road to Cloud Computing is not without a few bumps. This session will help to smooth out your journey by tackling some of the potential complications. We'll examine whether standardization is a prerequisite for the Cloud. We'll look at why refactoring isn't just for application code. We'll check out deployable entities and their simplification via higher levels of abstraction. And we'll close out the session with a look at engineered systems and modular clouds. Beverly Ballroom Innovations in Grid Computing with Oracle Coherence | Ashok Aletty Learn how Oracle Coherence can increase the availability, scalability and performance of your existing applications with its advanced low-latency data-grid technologies. Also hear some interesting industry-specific use cases that customers had implemented and how Oracle is integrating Coherence into its Enterprise Java stack. Hollywood Room 11:30 am - 12:15 pm Breakout Sessions (pick one) Enterprise Strategy for Cloud Security | Dave Chappelle Security is high on the list of concerns for many organizations as they evaluate their cloud computing options. This session will examine security in the context of the various forms of cloud computing. We'll consider technical and non-technical aspects of security, and discuss several strategies for cloud computing, from both the consumer and producer perspectives. Beverly Ballroom Oracle Enterprise Manager | Perren Walker This session examines new Oracle Enterprise Manager monitoring, administration, and management features for Oracle Exalogic. It focuses on two management themes: cloud management related to virtualization and applications-to-disk management. For private cloud management, it discusses virtualization management features providing an enhanced set of application deployment capabilities enabling IaaS as well as PaaS interactions. Then from an end-to-end perspective, it covers the specific capabilities and—where applicable—best practices for machine, cloud, middleware, and application administration. Hollywood Room 12:15 pm - 1:15 pm Lunch Beverly Ballroom Lounge 1:15 pm - 2:00 pm Panel Discussion - Q&A with session speakers Beverly Ballroom 2:00 pm - 2:45 pm Breakout Sessions (pick one) Oracle Cloud Reference Architecture | Anbu Krishnaswamy Cloud initiatives are beginning to dominate enterprise IT roadmaps. Successful adoption of Cloud and the subsequent governance challenges warrant a Cloud reference architecture that is applied consistently across the enterprise. This presentation will answer the important questions: What exactly is a Cloud, why you need it, what changes it will bring to the enterprise, and what are the key capabilities of a Cloud infrastructure are - using Oracle's Cloud Reference Architecture, which is part of the IT Strategies from Oracle (ITSO) Cloud Enterprise Technology Strategy ETS). Beverly Ballroom 21st Century SOA | Jeff Davies Service Oriented Architecture has evolved from concept to reality in the last decade. The right methodology coupled with mature SOA technologies has helped customers demonstrate success in both innovation and ROI. In this session you will learn how Oracle SOA Suite's orchestration, virtualization, and governance capabilities provide the infrastructure to run mission critical business and system applications. We'll also take a special look at the convergence of SOA & BPM using Oracle's Unified technology stack. Hollywood Room 2:45 pm - 3:00 pm Break 3:00 pm - 4:00 pm Roundtable Discussion Beverly Ballroom 4:00 pm - 4:15 pm Closing Comments & Readouts from Roundtables Beverly Ballroom 4:15 pm - 5:00 pm Networking / Reception Beverly Ballroom Lounge Note: Session schedule and content subject to change.

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  • Siemens AG, Sector Healthcare, Increases Transparency and Improves Customer Loyalty with Web Portal Solution

    - by Kellsey Ruppel
    Siemens AG, Sector Healthcare, Increases Transparency and Improves Customer Loyalty with Web Portal Solution CUSTOMER AND PARTNER INFORMATION Customer Name – Siemens AG, Sector Healthcare Customer Revenue – 73,515 Billion Euro (2011, Siemens AG total) Customer Quote – “The realization of our complex requirements within a very short amount of time was enabled through the competent implementation partner Sapient, who fully used the  very broad scope of standard functionality provided in the Oracle WebCenter Portal, and the management of customer services, who continuously supported the project setup. ” – Joerg Modlmayr, Project Manager, Healthcare Customer Service Portal, Siemens AG The Siemens Healthcare Sector is one of the world's largest suppliers to the healthcare industry and a trendsetter in medical imaging, laboratory diagnostics, medical information technology and hearing aids. Siemens offers its customers products and solutions for the entire range of patient care from a single source – from prevention and early detection to diagnosis, and on to treatment and aftercare. By optimizing clinical workflows for the most common diseases, Siemens also makes healthcare faster, better and more cost-effective. To ensure greater transparency, increased efficiency, higher user acceptance, and additional services, Siemens AG, Sector Healthcare, replaced several existing legacy portal solutions that could not meet the company’s future needs with Oracle WebCenter Portal. Various existing portal solutions that cannot meet future demands will be successively replaced by the new central service portal, which will also allow for the efficient and intuitive implementation of new service concepts.  With Oracle, doctors and hospitals using Siemens medical solutions now have access to a central information portal that provides important information and services at just the push of a button.  Customer Name – Siemens AG, Sector Healthcare Customer URL – www.siemens.com Customer Headquarters – Erlangen, Germany Industry – Industrial Manufacturing Employees – 360,000  Challenges – Replace disparate medical service portals to meet future demands and eliminate an  unnecessarily high level of administrative work caused by heterogeneous installations Ensure portals meet current user demands to improve user-acceptance rates and increase number of total users Enable changes and expansion through standard functionality to eliminate the need for reliance on IT and reduce administrative efforts and associated high costs Ensure efficient and intuitive implementation of new service concepts for all devices and systems Ensure hospitals and clinics to transparently monitor and measure services rendered for the various medical devices and systems  Increase electronic interaction and expand services to achieve a higher level of customer loyalty Solution –  Deployed Oracle WebCenter Portal to ensure greater transparency, and as a result, a higher level of customer loyalty  Provided a centralized platform for doctors and hospitals using Siemens’ medical technology solutions that provides important information and services at the push of a button Reduced significantly the administrative workload by centralizing the solution in the new customer service portal Secured positive feedback from customers involved in the pilot program developed by design experts from Oracle partner Sapient. The interfaces were created with customer needs in mind. The first survey taken shortly after implementation came back with 2.4 points on a scale of 0-3 in the category “customer service portal intuitiveness level” Met all requirements including alignment with the Siemens Style Guide without extensive programming Implemented additional services via the portal such as benchmarking options to ensure the optimal use of the Customer Device Park Provided option for documentation of all services rendered in conjunction with the medical technology systems to ensure that the value of the services are transparent for the decision makers in the hospitals  Saved and stored all machine data from approximately 100,000 remote systems in the central service and information platform Provided the option to register errors online and follow the call status in real-time on the portal Made  available at the push of a button all information on the medical technology devices used in hospitals or clinics—from security checks and maintenance activities to current device statuses Provided PDF format Service Performance Reports that summarize information from periods of time ranging from previous weeks up to one year, meeting medical product law requirements  Why Oracle – Siemens AG favored Oracle for many reasons, however, the company ultimately decided to go with Oracle due to the enormous range of functionality the solutions offered for the healthcare sector.“We are not programmers; we are service providers in the medical technology segment and focus on the contents of the portal. All the functionality necessary for internet-based customer interaction is already standard in Oracle WebCenter Portal, which is a huge plus for us. Having Oracle as our technology partner ensures that the product will continually evolve, providing a strong technology platform for our customer service portal well into the future,” said Joerg Modlmayr project manager, Healthcare Customer Service Portal, Siemens AG. Partner Involvement – Siemens AG selected Oracle Partner Sapient because the company offered a service portfolio that perfectly met Siemens’ requirements and had a wealth of experience implementing Oracle WebCenter Portal. Additionally, Sapient had designers with a very high level of expertise in usability—an aspect that Siemens considered to be of vast importance for the project.  “The Sapient team completely met all our expectations. Our tightly timed project was completed on schedule, and the positive feedback from our users proves that we set the right measures in terms of usability—all thanks to the folks at Sapient,” Modlmayr said.  Partner Name – Sapient GmbH Deutschland Partner URL – www.sapient.com

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  • ApiChange Is Released!

    - by Alois Kraus
    I have been working on little tool to simplify my life and perhaps yours as developer as well. It is basically a command line tool that allows you to execute queries on your compiled .NET code base. The main purpose is to find out how big the impact of an api change would be if you changed this or that.  Now you can do high level operations like Diff public types for breaking changes. Who uses a method? Who uses a type? Who uses implements an interface? Who references me? What format has the binary  (32/64, Managed C++, Pure IL, Unmanaged)? Search for all event subscribers and unsubscribers. A unique feature is to check for event subscription imbalances. Forgotten event subscriptions are the 90% cause of managed memory leaks. It is done at a per class level. If one class does subscribe to one event more often than it does unsubscribe it is treated as possible event subscription imbalance. Another unique ability is to search for users of string literals which allows you to track users of a string constant which is not possible otherwise. For incremental builds the ShowRebuildTargets command can be used to identify the dependant targets that need a rebuild after you did compile one assembly. It has some heuristics in place to determine the impact of breaking changes and finds out which targets need to be recompiled as well. It has a ton of other features and a an API to access these things programmatically so you can build upon these simple queries create even better tools. Perhaps we get a Visual Studio plug in? You can download it from CodePlex here. It works via XCopy deployment. Simply let it run and check the command line help out. The best feature in my opinion is that the output of nearly all commands can be piped to Excel for further analysis. Since it does read also the pdbs it can show you the source file name and line number as well for all matches. The following picture shows the output of a –WhousesType query. The following command checks where type from BaseLibraryV1.dll are used inside DependantLibV1.dll. All matches are printed out with the reason and matching item along with file and line number. There is even a hyper link to the match which will open Visual Studio. ApiChange -whousestype "*" BaseLibraryV1.dll -in DependantLibV1.dll –excel The "*” is the actual query which means all types. The syntax is the same like in C# just that placeholders are allowed ;-). More info's can be found at the Codeplex Documentation.     The tool was developed in a TDD style manner which means that it is heavily tested and already used by a quite large user base inside the company I do work for. Luckily for you I got the permission to make it public so you take advantage of it. It is fully instrumented with tracing. If you find bugs simply add the –trace command line switch to find out what is failing and send me the output. How is it done? Your first guess might be that it uses reflection. Wrong. It is based on Mono Cecil a free IL parser with a fantastic API to access all internals of a managed assembly. The speed is awesome and to make it even faster I did make the tool heavily multi threaded. The query above did execute in 1.8s with the Excel output. On a rather slow machine I can analyze over 1500 assemblies in less than 40s with a very low memory consumption. The true power of Mono Cecil is that I can load an assembly like any other data file. I have no problems unloading a file but if I would have used reflection I would need to unload a whole AppDomain just to get rid of one assembly in my memory. Just to give you a glimpse how ApiChange.Api.dll can be used I show you one of the unit tests:           public void Can_Find_GenericMethodInvocations_With_Type_Parameters()         { // 1. Create an aggregator to collect our matches             UsageQueryAggregator agg = new UsageQueryAggregator();   // 2. This is the type we want to search for. Load it via the type query             var decimalType = TypeQuery.GetTypeByName(TestConstants.MscorlibAssembly, "System.Decimal");   // 3. register the type query which searches for uses of the Decimal type             new WhoUsesType(agg, decimalType);   // 4. Search for all users of the Decimal type in the DependandLibV1Assembly             agg.Analyze(TestConstants.DependandLibV1Assembly);   // Extract matches and assert             Assert.AreEqual(2, agg.MethodMatches.Count, "Method match count");             Assert.AreEqual("UseGenericMethod", agg.MethodMatches[0].Match.Name);             Assert.AreEqual("UseGenericMethod", agg.MethodMatches[1].Match.Name);         } Many thanks go from here to Jb Evian for the creation of Mono.Cecil. Without this fantastic piece of code it would have been much much harder. There are other options around like the Common Compiler Infrastructure  Metadata Api which should do the same thing but it was not a real option since the Microsoft reader did fail on even simple assemblies (at least in September 2009 this was the case). Besides this I found the CCI Apis much harder to use. The only real competitor was Reflector which does support many things but does not let me access his cool high level analyze commands. So I decided to dig into the IL specs and as a result you can query your compiled binaries from the command line or programmatically. The best thing is you try it out for yourself and give me some feedback what you miss. If you want to contribute or have a cool idea what should be added drop me a mail at A Kraus1@___No [email protected]. There is much more inside the tool I did not talk about it (yet).

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  • TGIF: Engagement Wrap-up

    - by Michael Snow
    We've had a very busy week here at Oracle and as we build up to Oracle OpenWorld starting in less than 10 days - it doesn't look like things will be slowing down. Engagement is definitely in the air this week. Our friend, John Mancini published a great article entitled: "The World of Engagement" on his Digital Landfill blog yesterday and we hosted a great webcast with R "Ray" Wang from Constellation Research yesterday on the "9 C's of Engagement". 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} I wanted to wrap-up the week with some key takeaways from our webcast yesterday with Ray Wang. If you missed the webcast yesterday, fear not - it is now available  On-Demand. We'll leave you this week with lots of questions about how to navigate these churning waters of engagement. Stay tuned to the Oracle WebCenter Social Business Thought Leaders Webcast Series as we fuel this dialogue. 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Company Culture Does company support a culture of putting customer satisfaction ahead of profits? Does culture promote creativity and cross functional employee collaboration? Does culture accept different views of multi-generational workforce? Does culture promote employee training and skills development Does culture support upward mobility and long term retention? Does culture support work-life balance? Does the culture provide rewards for employee for outstanding customer support? Channels What are the current primary channels for customer communications? What do you think will be the primary channels in two years? Is company developing support model for emerging channels? Do all channels consistently deliver the same level of customer support? Do you know the cost per transaction across all channels? Do you engage customers proactively across multiple channels? Do all channels have access to the same customer information? Community Does company extend customer support into virtual communities of interest? Does company facilitate educating users through its virtual communities? Does company mine its customer’s experience into useful data? Does company increase the value for customers through using data to deliver new products and services? Does company support two way interactions with its customers through communities of interest? Does company actively support social CRM, online communities and social media markets? Credibility Does company market its trustworthiness through external certificates such as business licenses, BBB certificates or other validations? Does company promote trust through customer testimonials and case studies on ethical business practices? Does company promote truthful market campaigns Does company make it easy for customers to complain? Does company build its reputation for standing behind its products with guarantees for satisfaction? Does company protect its customer data with high security measures> Content What sources do you use to create customer content? Does company mine social media and blogs for customer content? How does your company sort, store and retain its customer content? How frequently does content get updated? What external sources do you use for customer content? How many responses are typically received from a knowledge management system inquiry? Does your company use customer content to design and develop new product and services? Context Does your company market to customers in clusters or individually? Does your company customize its messages and personalize them to specific needs of each individual customer? Does your company store customer data based on their past behaviors, purchases, sentiment analysis and current activities? Does your company manage customer context according to channels used? For example identify personal use channels versus business channels? What is your frequency of collecting customer activities across various touch points? How is your customer data stored and analyzed? Is contextual data used for future customer outreach? Cadence Which channels does your company measure-web site visits, phone calls, IVR, store visits, face to face, social media? Does company make effective use of cross channel marketing to promote more frequent customer engagement? Does your company rate the patterns relevant for your product or service and monitor usage against this pattern? Does your company measure the frequency of both online and offline channels? Does your company apply metrics to the frequency of customer engagements with product or services revenues? Does your company consolidate data for customer engagement across various channels for a complete view of its customer? Catalyst Does company offer coupon discounts? Does company have a customer loyalty program or a VIP membership program? Does company mine customer data to target specific groups of buyers? Do internal employees serve as ambassadors for customer programs? Does company drive loyalty through social media loyalty programs? Does company build rewards based on using loyalty data? Does company offer an employee incentive program to drive customer loyalty?

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  • To SYNC or not to SYNC – Part 3

    - by AshishRay
    I can't believe it has been almost a year since my last blog post. I know, that's an absolute no-no in the blogosphere. And I know that "I have been busy" is not a good excuse. So - without trying to come up with an excuse - let me state this - my apologies for taking such a long time to write the next Part. Without further ado, here goes. This is Part 3 of a multi-part blog article where we are discussing various aspects of setting up Data Guard synchronous redo transport (SYNC). In Part 1 of this article, I debunked the myth that Data Guard SYNC is similar to a two-phase commit operation. In Part 2, I discussed the various ways that network latency may or may not impact a Data Guard SYNC configuration. In this article, I will talk in details regarding why Data Guard SYNC is a good thing. I will also talk about distance implications for setting up such a configuration. So, Why Good? Why is Data Guard SYNC a good thing? Because, at the end of the day, this gives you the assurance of zero data loss - it doesn’t matter what outage may befall your primary system. Befall! Boy, that sounds theatrical. But seriously - think about this - it minimizes your data risks. That’s a big deal. Whether you have an outage due to bad disks, faulty hardware components, hardware / software bugs, physical data corruptions, power failures, lightning that takes out significant part of your data center, fire that melts your assets, water leakage from the cooling system, human errors such as accidental deletion of online redo log files - it doesn’t matter - you can have that “Om - peace” look on your face and then you can failover to the standby system, without losing a single bit of data in your Oracle database. You will be a hero, as shown in this not so imaginary conversation: IT Manager: Well, what’s the status? You: John is doing the trace analysis on the storage array. IT Manager: So? How long is that gonna take? You: Well, he is stuck, waiting for a response from <insert your not-so-favorite storage vendor here>. IT Manager: So, no root cause yet? You: I told you, he is stuck. We have escalated with their Support, but you know how long these things take. IT Manager: Darn it - the site is down! You: Not really … IT Manager: What do you mean? You: John is stuck, but Sreeni has already done a failover to the Data Guard standby. IT Manager: Whoa, whoa - wait! Failover means we lost some data, why did you do this without letting the Business group know? You: We didn’t lose any data. Remember, we had set up Data Guard with SYNC? So now, any problems on the production – we just failover. No data loss, and we are up and running in minutes. The Business guys don’t need to know. IT Manager: Wow! Are we great or what!! You: I guess … Ok, so you get it - SYNC is good. But as my dear friend Larry Carpenter says, “TANSTAAFL”, or "There ain't no such thing as a free lunch". Yes, of course - investing in Data Guard SYNC means that you have to invest in a low-latency network, you have to monitor your applications and database especially in peak load conditions, and you cannot under-provision your standby systems. But all these are good and necessary things, if you are supporting mission-critical apps that are supposed to be running 24x7. The peace of mind that this investment will give you is priceless, especially if you are serious about HA. How Far Can We Go? Someone may say at this point - well, I can’t use Data Guard SYNC over my coast-to-coast deployment. Most likely - true. So how far can you go? Well, we have customers who have deployed Data Guard SYNC over 300+ miles! Does this mean that you can also deploy over similar distances? Duh - no! I am going to say something here that most IT managers don’t like to hear - “It depends!” It depends on your application design, application response time / throughput requirements, network topology, etc. However, because of the optimal way we do SYNC, customers have been able to stretch Data Guard SYNC deployments over longer distances compared to traditional, storage-centric ways of doing this. The MAA Database 10.2 best practices paper Data Guard Redo Transport & Network Configuration, and Oracle Database 11.2 High Availability Best Practices Manual talk about some of these SYNC-related metrics. For example, a test deployment of Data Guard SYNC over 330 miles with 10ms latency showed an impact less than 5% for a busy OLTP application. Even if you can’t deploy Data Guard SYNC over your WAN distance, or if you already have an ASYNC standby located 1000-s of miles away, here’s another nifty way to boost your HA. Have a local standby, configured SYNC. How local is “local”? Again - it depends. One customer runs a local SYNC standby across the campus. Another customer runs it across 15 miles in another data center. Both of these customers are running Data Guard SYNC as their HA standard. If a localized outage affects their primary system, no problem! They have all the data available on the standby, to which they can failover. Very fast. In seconds. Wait - did I say “seconds”? Yes, Virginia, there is a Santa Claus. But you have to wait till the next blog article to find out more. I assure you tho’ that this time you won’t have to wait for another year for this.

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  • Highlights from the Oracle Customer Experience Summit @ OpenWorld

    - by Richard Lefebvre
    The Oracle Customer Experience Summit was the first-ever event covering the full breadth of Oracle's CX portfolio -- Marketing, Sales, Commerce, and Service. The purpose of the Summit was to articulate the customer experience imperative and to showcase the suite of Oracle products that can help our customers create the best possible customer experience. This topic has always been a very important one, but now that there are so many alternative companies to do business with and because people have such public ways to voice their displeasure, it's necessary for vendors to have multiple listening posts in place to gauge consumer sentiment. They need to know what is going on in real time and be able to react quickly to turn negative situations into positive ones. Those can then be shared in a social manner to enhance the brand and turn the customer into a repeat customer. The Summit was focused on Oracle's portfolio of products and entirely dedicated to customers who are committed to building great customer experiences within their businesses. Rather than DBAs, the attendees were business people looking to collaborate with other like-minded experts and find out how Oracle can help in terms of technology, best practices, and expertise. The event was at the Westin St. Francis Hotel in San Francisco as part of Oracle OpenWorld. We had eight hundred people attend, which was great for the first year. Next year, there's no doubt in my mind, we can raise that number to 5,000. Alignment and Logic Oracle's Customer Experience portfolio is made up of a combination of acquired and organic products owned by many people who are new to Oracle. We include homegrown Fusion CRM, as well as RightNow, Inquira, OPA, Vitrue, ATG, Endeca, and many others. The attendees knew of the acquisitions, so naturally they wanted to see how the products all fit together and hear the logic behind the portfolio. To tell them about our alignment, we needed to be aligned. To accomplish that, a cross functional team at Oracle agreed on the messaging so that every single Oracle presenter could cover the big picture before going deep into a product or topic. Talking about the full suite of products in one session produced overflow value for other products. And even though this internal coordination was a huge effort, everyone saw the value for our customers and for our long-term cooperation and success. Keynotes, Workshops, and Tents of Innovation We scored by having Seth Godin as our keynote speaker ? always provocative and popular. The opening keynote was a session orchestrated by Mark Hurd, Anthony Lye, and me. Mark set the stage by giving real-world examples of bad customer experiences, Anthony clearly articulated the business imperative for addressing these experiences, and I brought it all to life by taking the audience around the Customer Lifecycle and showing demos and videos, with partners included at each of the stops around the lifecycle. Brian Curran, a VP for RightNow Product Strategy, presented a session that was in high demand called The Economics of Customer Experience. People loved hearing how to build a business case and justify the cost of building a better customer experience. John Kembel, another VP for RightNow Product Strategy, held a workshop that customers raved about. It was based on the journey mapping methodology he created, which is a way to talk to customers about where they want to make improvements to their customers' experiences. He divided the audience into groups led by facilitators. Each person had the opportunity to engage with experts and peers and construct some real takeaways. The conference hotel was across from Union Square so we used that space to set up Innovation Tents. During the day we served lunch in the tents and partners showed their different innovative ideas. It was very interesting to see all the technologies and advancements. It also gave people a place to mix and mingle and to think about the fringe of where we could all take these ideas. Product Portfolio Plus Thought Leadership Of course there is always room for improvement, but the feedback on the format of the conference was positive. Ninety percent of the sessions had either a partner or a customer teamed with an Oracle presenter. The presentations weren't dry, one-way information dumps, but more interactive. I just followed up with a CEO who attended the conference with his Head of Marketing. He told me that they are using John Kembel's journey mapping methodology across the organization to pull people together. This sort of thought leadership in these highly competitive areas gives Oracle permission to engage around the technology. We have to differentiate ourselves and it's harder to do on the product side because everyone looks the same on paper. But on thought leadership ? we can, and did, take some really big steps. David Vap Group Vice President Oracle Applications Product Development

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  • Educause Top-Ten IT Issues - the most change in a decade or more

    - by user739873
    The Education IT Issue Panel has released the 2012 top-ten issues facing higher education IT leadership, and instead of the customary reshuffling of the same deck, the issues reflect much of the tumult and dynamism facing higher education generally.  I find it interesting (and encouraging) that at the top of this year's list is "Updating IT Professionals' Skills and Roles to Accommodate Emerging Technologies and Changing IT Management and Service Delivery Models."  This reflects, in my view, the realization that higher education IT must change in order to fully realize the potential for transforming the institution, and therefore it's people must learn new skills, understand and accept new ways of solving problems, and not be tied down by past practices or institutional inertia. What follows in the remaining 9 top issues all speak, in some form or fashion, to the need for dramatic change, but not just in the areas of "funding IT" (code for cost containment or reduction), but rather the need to increase effectiveness and efficiency of the institution through the use of technology—leveraging the wave of BYOD (Bring Your Own Device) to the institution's advantage, rather than viewing it as a threat and a problem to be contained. Although it's #10 of 10, IT Governance (and establishment and implementation of the governance model throughout the institution) is key to effectively acting upon many of the preceding issues in this year's list.  In the majority of cases, technology exists to meet the needs and requirements to effectively address many of the challenges outlined in top-ten issues list. Which brings me to my next point. Although I try not to sound too much like an Oracle commercial in these (all too infrequent) blog posts, I can't help but point out how much confluence there is between several of the top issues this year and what my colleagues and I have been evangelizing for some time. Starting from the bottom of the list up: 1) I'm gratified that research and the IT challenges it presents has made the cut.  Big Data (or Large Data as it's phased in the report) is rapidly going to overwhelm much of what exists today even at our most prepared and well-equipped research universities.  Combine large data with the significantly more stringent requirements around data preservation, archiving, sharing, curation, etc. coming from granting agencies like NSF, and you have the brewing storm that could result in a lot of "one-off" solutions to a problem that could very well be addressed collectively and "at scale."   2) Transformative effects of IT – while I see more and more examples of this, there is still much more that can be achieved. My experience tells me that culture (as the report indicates or at least poses the question) gets in the way more than technology not being up to task.  We spend too much time on "context" and not "core," and get lost in the weeds on the journey to truly transforming the institution with technology. 3) Analytics as a key element in improving various institutional outcomes.  In our work around Student Success, we see predictive "academic" analytics as essential to getting in front of the Student Success issue, regardless of how an institution or collections of institutions defines success.  Analytics must be part of the fabric of the key academic enterprise applications, not a bolt-on.  We will spend a significant amount of time on this topic during our semi-annual Education Industry Strategy Council meeting in Washington, D.C. later this month. 4) Cloud strategy for the broad range of applications in the academic enterprise.  Some of the recent work by Casey Green at the Campus Computing Survey would seem to indicate that there is movement in this area but mostly in what has been termed "below the campus" application areas such as collaboration tools, recruiting, and alumni relations.  It's time to get serious about sourcing elements of mature applications like student information systems, HR, Finance, etc. leveraging a model other than traditional on-campus custom. I've only selected a few areas of the list to highlight, but the unifying theme here (and this is where I run the risk of sounding like an Oracle commercial) is that these lofty goals cry out for partners that can bring economies of scale to bear on the problems married with a deep understanding of the nuances unique to higher education.  In a recent piece in Educause Review on Student Information Systems, the author points out that "best of breed is back". Unfortunately I am compelled to point out that best of breed is a large part of the reason we have made as little progress as we have as an industry in advancing some of the causes outlined above.  Don't confuse "integrated" and "full stack" for vendor lock-in.  The best-of-breed market forces that Ron points to ensure that solutions have to be "integratable" or they don't survive in the marketplace. However, by leveraging the efficiencies afforded by adopting solutions that are pre-integrated (and possibly metered out as a service) allows us to shed unnecessary costs – as difficult as these decisions are to make and to drive throughout the organization. Cole

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  • C#/.NET Little Wonders: Getting Caller Information

    - by James Michael Hare
    Originally posted on: http://geekswithblogs.net/BlackRabbitCoder/archive/2013/07/25/c.net-little-wonders-getting-caller-information.aspx Once again, in this series of posts I look at the parts of the .NET Framework that may seem trivial, but can help improve your code by making it easier to write and maintain. The index of all my past little wonders posts can be found here. There are times when it is desirable to know who called the method or property you are currently executing.  Some applications of this could include logging libraries, or possibly even something more advanced that may server up different objects depending on who called the method. In the past, we mostly relied on the System.Diagnostics namespace and its classes such as StackTrace and StackFrame to see who our caller was, but now in C# 5, we can also get much of this data at compile-time. Determining the caller using the stack One of the ways of doing this is to examine the call stack.  The classes that allow you to examine the call stack have been around for a long time and can give you a very deep view of the calling chain all the way back to the beginning for the thread that has called you. You can get caller information by either instantiating the StackTrace class (which will give you the complete stack trace, much like you see when an exception is generated), or by using StackFrame which gets a single frame of the stack trace.  Both involve examining the call stack, which is a non-trivial task, so care should be done not to do this in a performance-intensive situation. For our simple example let's say we are going to recreate the wheel and construct our own logging framework.  Perhaps we wish to create a simple method Log which will log the string-ified form of an object and some information about the caller.  We could easily do this as follows: 1: static void Log(object message) 2: { 3: // frame 1, true for source info 4: StackFrame frame = new StackFrame(1, true); 5: var method = frame.GetMethod(); 6: var fileName = frame.GetFileName(); 7: var lineNumber = frame.GetFileLineNumber(); 8: 9: // we'll just use a simple Console write for now 10: Console.WriteLine("{0}({1}):{2} - {3}", 11: fileName, lineNumber, method.Name, message); 12: } So, what we are doing here is grabbing the 2nd stack frame (the 1st is our current method) using a 2nd argument of true to specify we want source information (if available) and then taking the information from the frame.  This works fine, and if we tested it out by calling from a file such as this: 1: // File c:\projects\test\CallerInfo\CallerInfo.cs 2:  3: public class CallerInfo 4: { 5: Log("Hello Logger!"); 6: } We'd see this: 1: c:\projects\test\CallerInfo\CallerInfo.cs(5):Main - Hello Logger! This works well, and in fact CallStack and StackFrame are still the best ways to examine deeper into the call stack.  But if you only want to get information on the caller of your method, there is another option… Determining the caller at compile-time In C# 5 (.NET 4.5) they added some attributes that can be supplied to optional parameters on a method to receive caller information.  These attributes can only be applied to methods with optional parameters with explicit defaults.  Then, as the compiler determines who is calling your method with these attributes, it will fill in the values at compile-time. These are the currently supported attributes available in the  System.Runtime.CompilerServices namespace": CallerFilePathAttribute – The path and name of the file that is calling your method. CallerLineNumberAttribute – The line number in the file where your method is being called. CallerMemberName – The member that is calling your method. So let’s take a look at how our Log method would look using these attributes instead: 1: static int Log(object message, 2: [CallerMemberName] string memberName = "", 3: [CallerFilePath] string fileName = "", 4: [CallerLineNumber] int lineNumber = 0) 5: { 6: // we'll just use a simple Console write for now 7: Console.WriteLine("{0}({1}):{2} - {3}", 8: fileName, lineNumber, memberName, message); 9: } Again, calling this from our sample Main would give us the same result: 1: c:\projects\test\CallerInfo\CallerInfo.cs(5):Main - Hello Logger! However, though this seems the same, there are a few key differences. First of all, there are only 3 supported attributes (at this time) that give you the file path, line number, and calling member.  Thus, it does not give you as rich of detail as a StackFrame (which can give you the calling type as well and deeper frames, for example).  Also, these are supported through optional parameters, which means we could call our new Log method like this: 1: // They're defaults, why not fill 'em in 2: Log("My message.", "Some member", "Some file", -13); In addition, since these attributes require optional parameters, they cannot be used in properties, only in methods. These caveats aside, they do let you get similar information inside of methods at a much greater speed!  How much greater?  Well lets crank through 1,000,000 iterations of each.  instead of logging to console, I’ll return the formatted string length of each.  Doing this, we get: 1: Time for 1,000,000 iterations with StackTrace: 5096 ms 2: Time for 1,000,000 iterations with Attributes: 196 ms So you see, using the attributes is much, much faster!  Nearly 25x faster in fact.  Summary There are a few ways to get caller information for a method.  The StackFrame allows you to get a comprehensive set of information spanning the whole call stack, but at a heavier cost.  On the other hand, the attributes allow you to quickly get at caller information baked in at compile-time, but to do so you need to create optional parameters in your methods to support it. Technorati Tags: Little Wonders,CSharp,C#,.NET,StackFrame,CallStack,CallerFilePathAttribute,CallerLineNumberAttribute,CallerMemberName

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  • Using IIS Logs for Performance Testing with Visual Studio

    - by Tarun Arora
    In this blog post I’ll show you how you can play back the IIS Logs in Visual Studio to automatically generate the web performance tests. You can also download the sample solution I am demo-ing in the blog post. Introduction Performance testing is as important for new websites as it is for evolving websites. If you already have your website running in production you could mine the information available in IIS logs to analyse the dense zones (most used pages) and performance test those pages rather than wasting time testing & tuning the least used pages in your application. What are IIS Logs To help with server use and analysis, IIS is integrated with several types of log files. These log file formats provide information on a range of websites and specific statistics, including Internet Protocol (IP) addresses, user information and site visits as well as dates, times and queries. If you are using IIS 7 and above you will find the log files in the following directory C:\Interpub\Logs\ Walkthrough 1. Download and Install Log Parser from the Microsoft download Centre. You should see the LogParser.dll in the install folder, the default install location is C:\Program Files (x86)\Log Parser 2.2. LogParser.dll gives us a library to query the iis log files programmatically. By the way if you haven’t used Log Parser in the past, it is a is a powerful, versatile tool that provides universal query access to text-based data such as log files, XML files and CSV files, as well as key data sources on the Windows operating system such as the Event Log, the Registry, the file system, and Active Directory. More details… 2. Create a new test project in Visual Studio. Let’s call it IISLogsToWebPerfTestDemo.   3.  Delete the UnitTest1.cs class that gets created by default. Right click the solution and add a project of type class library, name it, IISLogsToWebPerfTestEngine. Delete the default class Program.cs that gets created with the project. 4. Under the IISLogsToWebPerfTestEngine project add a reference to Microsoft.VisualStudio.QualityTools.WebTestFramework – c:\Program Files (x86)\Microsoft Visual Studio 10.0\Common7\IDE\PublicAssemblies\Microsoft.VisualStudio.QualityTools.WebTestFramework.dll LogParser also called MSUtil - c:\users\tarora\documents\visual studio 2010\Projects\IisLogsToWebPerfTest\IisLogsToWebPerfTestEngine\obj\Debug\Interop.MSUtil.dll 5. Right click IISLogsToWebPerfTestEngine project and add a new classes – IISLogReader.cs The IISLogReader class queries the iis logs using the log parser. using System; using System.Collections.Generic; using System.Text; using MSUtil; using LogQuery = MSUtil.LogQueryClassClass; using IISLogInputFormat = MSUtil.COMIISW3CInputContextClassClass; using LogRecordSet = MSUtil.ILogRecordset; using Microsoft.VisualStudio.TestTools.WebTesting; using System.Diagnostics; namespace IisLogsToWebPerfTestEngine { // By making use of log parser it is possible to query the iis log using select queries public class IISLogReader { private string _iisLogPath; public IISLogReader(string iisLogPath) { _iisLogPath = iisLogPath; } public IEnumerable<WebTestRequest> GetRequests() { LogQuery logQuery = new LogQuery(); IISLogInputFormat iisInputFormat = new IISLogInputFormat(); // currently these columns give us suffient information to construct the web test requests string query = @"SELECT s-ip, s-port, cs-method, cs-uri-stem, cs-uri-query FROM " + _iisLogPath; LogRecordSet recordSet = logQuery.Execute(query, iisInputFormat); // Apply a bit of transformation while (!recordSet.atEnd()) { ILogRecord record = recordSet.getRecord(); if (record.getValueEx("cs-method").ToString() == "GET") { string server = record.getValueEx("s-ip").ToString(); string path = record.getValueEx("cs-uri-stem").ToString(); string querystring = record.getValueEx("cs-uri-query").ToString(); StringBuilder urlBuilder = new StringBuilder(); urlBuilder.Append("http://"); urlBuilder.Append(server); urlBuilder.Append(path); if (!String.IsNullOrEmpty(querystring)) { urlBuilder.Append("?"); urlBuilder.Append(querystring); } // You could make substitutions by introducing parameterized web tests. WebTestRequest request = new WebTestRequest(urlBuilder.ToString()); Debug.WriteLine(request.UrlWithQueryString); yield return request; } recordSet.moveNext(); } Console.WriteLine(" That's it! Closing the reader"); recordSet.close(); } } }   6. Connect the dots by adding the project reference ‘IisLogsToWebPerfTestEngine’ to ‘IisLogsToWebPerfTest’. Right click the ‘IisLogsToWebPerfTest’ project and add a new class ‘WebTest1Coded.cs’ The WebTest1Coded.cs inherits from the WebTest class. By overriding the GetRequestMethod we can inject the log files to the IISLogReader class which uses Log parser to query the log file and extract the web requests to generate the web test request which is yielded back for play back when the test is run. namespace IisLogsToWebPerfTest { using System; using System.Collections.Generic; using System.Text; using Microsoft.VisualStudio.TestTools.WebTesting; using Microsoft.VisualStudio.TestTools.WebTesting.Rules; using IisLogsToWebPerfTestEngine; // This class is a coded web performance test implementation, that simply passes // the path of the iis logs to the IisLogReader class which does the heavy // lifting of reading the contents of the log file and converting them to tests. // You could have multiple such classes that inherit from WebTest and implement // GetRequestEnumerator Method and pass differnt log files for different tests. public class WebTest1Coded : WebTest { public WebTest1Coded() { this.PreAuthenticate = true; } public override IEnumerator<WebTestRequest> GetRequestEnumerator() { // substitute the highlighted path with the path of the iis log file IISLogReader reader = new IISLogReader(@"C:\Demo\iisLog1.log"); foreach (WebTestRequest request in reader.GetRequests()) { yield return request; } } } }   7. Its time to fire the test off and see the iis log playback as a web performance test. From the Test menu choose Test View Window you should be able to see the WebTest1Coded test show up. Highlight the test and press Run selection (you can also debug the test in case you face any failures during test execution). 8. Optionally you can create a Load Test by keeping ‘WebTest1Coded’ as the base test. Conclusion You have just helped your testing team, you now have become the coolest developer in your organization! Jokes apart, log parser and web performance test together allow you to save a lot of time by not having to worry about what to test or even worrying about how to record the test. If you haven’t already, download the solution from here. You can take this to the next level by using LogParser to extract the log files as part of an end of day batch to a database. See the usage trends by user this solution over a longer term and have your tests consume the web requests now stored in the database to generate the web performance tests. If you like the post, don’t forget to share … Keep RocKiNg!

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  • Modularity through HTTP

    - by Michael Williamson
    As programmers, we strive for modularity in the code we write. We hope that splitting the problem up makes it easier to solve, and allows us to reuse parts of our code in other applications. Object-orientation is the most obvious of many attempts to get us closer to this ideal, and yet one of the most successful approaches is almost accidental: the web. Programming languages provide us with functions and classes, and plenty of other ways to modularize our code. This allows us to take our large problem, split it into small parts, and solve those small parts without having to worry about the whole. It also makes it easier to reason about our code. So far, so good, but now that we’ve written our small, independent module, for example to send out e-mails to my customers, we’d like to reuse it in another application. By creating DLLs, JARs or our platform’s package container of choice, we can do just that – provided our new application is on the same platform. Want to use a Java library from C#? Well, good luck – it might be possible, but it’s not going to be smooth sailing. Even if a library exists, it doesn’t mean that using it going to be a pleasant experience. Say I want to use Java to write out an XML document to an output stream. You’d imagine this would be a simple one-liner. You’d be wrong: import org.w3c.dom.*; import java.io.*; import javax.xml.transform.*; import javax.xml.transform.dom.*; import javax.xml.transform.stream.*; private static final void writeDoc(Document doc, OutputStream out) throws IOException { try { Transformer t = TransformerFactory.newInstance().newTransformer(); t.setOutputProperty(OutputKeys.DOCTYPE_SYSTEM, doc.getDoctype().getSystemId()); t.transform(new DOMSource(doc), new StreamResult(out)); } catch (TransformerException e) { throw new AssertionError(e); // Can't happen! } } Most of the time, there is a good chance somebody else has written the code before, but if nobody can understand the interface to that code, nobody’s going to use it. The result is that most of the code we write is just a variation on a theme. Despite our best efforts, we’ve fallen a little short of our ideal, but the web brings us closer. If we want to send e-mails to our customers, we could write an e-mail-sending library. More likely, we’d use an existing one for our language. Even then, we probably wouldn’t have niceties like A/B testing or DKIM signing. Alternatively, we could just fire some HTTP requests at MailChimp, and get a whole slew of features without getting anywhere near the code that implements them. The web is inherently language agnostic. So long as your language can send and receive text over HTTP, and probably parse some JSON, you’re about as well equipped as anybody. Instead of building libraries for a specific language, we can build a service that almost every language can reuse. The text-based nature of HTTP also helps to limit the complexity of the API. As SOAP will attest, you can still make a horrible mess using HTTP, but at least it is an obvious horrible mess. Complex data structures are tedious to marshal to and from text, providing a strong incentive to keep things simple. By contrast, spotting the complexities in a class hierarchy is often not as easy. HTTP doesn’t solve every problem. It probably isn’t such a good idea to use it inside an inner loop that’s executed thousands of times per second. What’s more, the HTTP approach might introduce some new problems. We often need to add a thin shim to each application that we wish to communicate over HTTP. For instance, we might need to write a small plugin in PHP if we want to integrate WordPress into our system. Suddenly, instead of a system written in one language, we’re maintaining a system with several distinct languages and platforms. Even then, we should strive to avoid re-implementing the same old thing. As programmers, we consistently underestimate both the cost of building a system and the ongoing maintenance. If we allow ourselves to integrate existing applications, even if they’re in unfamiliar languages, we save ourselves those development and maintenance costs, as well as being able to pick the best solution for our problem. Thanks to the web, HTTP is often the easiest way to get there.

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  • The Enterprise is a Curmudgeon

    - by John K. Hines
    Working in an enterprise environment is a unique challenge.  There's a lot more to software development than developing software.  A project lead or Scrum Master has to manage personalities and intra-team politics, has to manage accomplishing the task at hand while creating the opportunities and a reputation for handling desirable future work, has to create a competent, happy team that actually delivers while being careful not to burn bridges or hurt feelings outside the team.  Which makes me feel surprised to read advice like: " The enterprise should figure out what is likely to work best for itself and try to use it." - Ken Schwaber, The Enterprise and Scrum. The enterprises I have experience with are fundamentally unable to be self-reflective.  It's like asking a Roman gladiator if he'd like to carve out a little space in the arena for some silent meditation.  I'm currently wondering how compatible Scrum is with the top-down hierarchy of life in a large organization.  Specifically, manufacturing-mindset, fixed-release, harmony-valuing large organizations.  Now I understand why Agile can be a better fit for companies without much organizational inertia. Recently I've talked with nearly two dozen software professionals and their managers about Scrum and Agile.  I've become convinced that a developer, team, organization, or enterprise can be Agile without using Scrum.  But I'm not sure about what process would be the best fit, in general, for an enterprise that wants to become Agile.  It's possible I should read more than just the introduction to Ken's book. I do feel prepared to answer some of the questions I had asked in a previous post: How can Agile practices (including but not limited to Scrum) be adopted in situations where the highest-placed managers in a company demand software within extremely aggressive deadlines? Answer: In a very limited capacity at the individual level.  The situation here is that the senior management of this company values any software release more than it values developer well-being, end-user experience, or software quality.  Only if the developing organization is given an immediate refactoring opportunity does this sort of development make sense to a person who values sustainable software.   How can Agile practices be adopted by teams that do not perform a continuous cycle of new development, such as those whose sole purpose is to reproduce and debug customer issues? Answer: It depends.  For Scrum in particular, I don't believe Scrum is meant to manage unpredictable work.  While you can easily adopt XP practices for bug fixing, the project-management aspects of Scrum require some predictability.  My question here was meant toward those who want to apply Scrum to non-development teams.  In some cases it works, in others it does not. How can a team measure if its development efforts are both Agile and employ sound engineering practices? Answer: I'm currently leaning toward measuring these independently.  The Agile Principles are a terrific way to measure if a software team is agile.  Sound engineering practices are those practices which help developers meet the principles.  I think Scrum is being mistakenly applied as an engineering practice when it is essentially a project management practice.  In my opinion, XP and Lean are examples of good engineering practices. How can Agile be explained in an accurate way that describes its benefits to sceptical developers and/or revenue-focused non-developers? Answer: Agile techniques will result in higher-quality, lower-cost software development.  This comes primarily from finding defects earlier in the development cycle.  If there are individual developers who do not want to collaborate, write unit tests, or refactor, then these are simply developers who are either working in an area where adding these techniques will not add value (i.e. they are an expert) or they are a developer who is satisfied with the status quo.  In the first case they should be left alone.  In the second case, the results of Agile should be demonstrated by other developers who are willing to receive recognition for their efforts.  It all comes down to individuals, doesn't it?  If you're working in an organization whose Agile adoption consists exclusively of Scrum, consider ways to form individual Agile teams to demonstrate its benefits.  These can even be virtual teams that span people across org-chart boundaries.  Once you can measure real value, whether it's Scrum, Lean, or something else, people will follow.  Even the curmudgeons.

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  • From Pocket to Instapaper

    - by Michael Freidgeim
    Some time ago I’ve described the issues that I’ve had since a new version of Read It Later, named Pocket, was introduced.I’ve waited with hope for a new upgrade, but I had a huge disappointment with the latest version 16 June 2012. It didn’t fixed any of the two major problems, that I  experienced since new Pocket was introduced-  1. iPad app still didn’t show many of the saved links. 2. ability to rename articles on iPad still wasn’t restored.I’ve posted the message into their forum. They did not show my comment on their forum( I would name it censorship, not moderation), but a few days ago I’ve received an email, recommending “try logging out of the app on your iPad, and back in again.” Their suggestion helped,  but I don’t understand, why it is not posted as a recommendation on their support site.So I decided to try InstAPaper on my iPad, Previously I’ve used it for Kindle. I never considered it before on iPad, because there were no free demo and I was very satisfied with RIL free and then RIL Pro. Currently InstAPaper cost $3, so the price is not an issue.I’ve checked that it has most of features that I am using(e.g. renaming, folders) and I am quite happy with it now. Actually I am using Pocket (or RIL free) for old bookmarks( I have 1000+ stored on my iPad) and for new bookmarks I am using InstAPaper.Having a solid experience with RIL/Pocket I’ve created a list of suggestions to Marco Arment to implement.1. Some pages stored in InstAPaper have removed essential sections of the text. E.g in many blogs comments are not stored in  InstAPaper. Some pages lost almost all of important links (e.g. http://www.lib.rus.ec/a/32416 -sorry, in Russian). RIL/Pocket has 2 modes to store offline- Web view and Article view. Web View includes all links/images of the original page, but it’s very reliable. Article view suppose to strip unrelated information, but often corrupts the content. I prefer to use offline Web view.InstAPaper should also support offline Web view, in case if stripped view removes important part of content.2.  Black full screen Saving on iPad Safari is very annoying. After user pressed a bookmark, the saving has some delay and then for a few seconds prevents from reading the text.Would be better to show as message on the top part(as in Pocket ). I am surprised, that  a full screen popup was  implemented recently as a desired feature. 3.There are no comments allowed on http://blog.instapaper.com/. I would prefer to post some of these notes as comments on http://blog.instapaper.com/ rather than write them in my blog and then send link to Marco.(I found recommendation how to add support of comments on tumblr at http://www.tumblr.com/help, but then realized that Marko was the lead developer ofTumblr.)4. Also there is no support forum. I understand that maintenance of the forum ican be a hassle, but stackexchange fSome time ago I’ve described the issues that I’ve had since a new version of Read It Later, named Pocket, was introduced.I’ve waited with hope for a new upgrade, but I had a huge disappointment with the latest version 16 June 2012. It didn’t fixed any of the two major problems, that I  experienced since new Pocket was introduced- orums can be referred on  http://www.instapaper.com/main/support page, i.e.http://webapps.stackexchange.com/search?q=Instapaper  or http://apple.stackexchange.com/search?q=Instapaper 5. Tags are more convenient than folders. i.e. an ability for the same article to have more than one tag. Also creating of new folders is not supported offline, which is an annoying limitation.6. I would like to have a narrow list - additionally to existing list modes have a subject only list or subject+site list to show more list items on a screen.7. Limit of 500 offline articles sounds quite big, but my RIL list exceeded 1000, so it could be a issue in the future.8. Search button on iPad version is visible, but doesn’t work- it forces to buy Premium subscription. I think, that it’s not correct. If the button in a paid version is visible and enabled, it should  provide  a working functionality, e.g. search in article names only. And leave full-text search for the premium support.9..Copy URL is an important operation and deserves to be in a first level of Action menu, rather than in Share sub-menu.I’ve also have comment re post http://www.marco.org/2011/04/28/removed-instapaper-free. Marco Arment  explained, why he doesn’t provide free version of Instapaper.  I believe that he is loosing essential part of his customers. When I decided which of iPad application to choose, I’ve selected RIL, because I was able to play with free version, and I liked it. I didn’t have a chance to compare RIL and InstAPaper on iPad, so I’ve bought  RIL pro. For a user there is no point to pay even $3 , if there are similar free product, that user can try and see, is it suitable for him/her.I’ve also played with Readability. It doesn’t have folders or tags(which is very important for me), but nicely supports full text search

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  • Top Questions and Answers for Pluging into Oracle Database as a Service

    - by David Swanger
    Yesterday we hosted a comprehensive online forum that shared a comprehensive path to help your organization design, deploy, and deliver a Database as a Service cloud. If you missed the online forum, you can watch it on demand by registering here. We received numerous questions.  Below are highlights of the most informative: DBaaS requires a lengthy and careful design efforts. What is the minimum requirements of setting up a scaled-down environment and test it out? You should have an OEM 12c environment for DBaaS administration and then a target database deployment platform that has the key characteristics of what your production environment will look like. This could be a single server or it could be a small pool of hosts if your production DBaaS will be larger and you want to test a more robust / real world configuration with Zones and Pools or DR capabilities for example. How does this benefit companies having their own data center? This allows companies to transform their internal IT to a service delivery model for the database. The benefits to the company are significant cost savings, improved business agility and reduced risk. The benefits to the consumers (internal) of services if much fast provisioning, and response to change in business requirements. From a deployment perspective, is DBaaS's job solely DBA's job? The best deployment model enables the DBA (or end-user) to control the entire process. All resources required to deploy the service are pre-provisioned, and there are no external dependencies (on network, storage, sysadmins teams). The service is created either via a self-service portal or by the DBA. The purpose of self service seems to be that the end user does not rely on the DBA. I just need to give him a template. He decides how much AMM he needs. Why shall I set it one by one. That doesn't seem to be the purpose of self service. Most customers we have worked with define a standardized service catalog, with a few (2 to 5) different classes of service. For each of these classes, there is a pre-defined deployment template, and the user has the ability to select from some pre-defined service sizes. The administrator only has to create this catalog once. Each user then simply selects from the options offered in the catalog.  Looking at DBaaS service definition, it seems to be no different from a service definition provided by a well defined DBA team. Why do you attribute it to DBaaS? There are a couple of perspectives. First, some organizations might already be operating with a high level of standardization and a higher level of maturity from an ITIL or Service Management perspective. Their journey to DBaaS could be shorter and their Service Definition will evolve less but they still might need to add capabilities such as Self Service and Metering/Chargeback. Other organizations are still operating in highly siloed environments with little automation and their formal Service Definition (if they have one) will be a lot less mature today. Therefore their future state DBaaS will look a lot different from their current state, as will their Service Definition. How database as a service impact or help with "Click to Compute" or deploying "Database in cloud infrastructure" DBaaS enables Click to Compute. Oracle DBaaS can be implemented using three architecture models: Oracle Multitenant 12c, native consolidation using Oracle Database and consolidation using virtualization in infrastructure cloud. As Deploy session showed, you get higher consolidating density and efficiency using Multitenant and higher isolation using infrastructure cloud. Depending upon your business needs, DBaaS can be implemented using any of these models. How exactly is the DBaaS different from the traditional db? Storage/OS/DB all together to 'transparently' provide service to applications? Will there be across-databases access by application/user. Some key differences are: 1) The services run on a shared platform. 2) The services can be rapidly provisioned (< 15 minutes). 3) The services are dynamic and can be relocated, grown, shrunk as needed to meet business needs without disruption and rapidly. 4) The user is able to provision the services directly from a standardized service catalog.. With 24x7x365 databases its difficult to find off peak hrs to do basic admin tasks such as gathering stats, running backups, batch jobs. How does pluggable database handle this and different needs/patching downtime of apps databases might be serving? You can gather stats in Oracle Multitenant the same way you had been in regular databases. Regarding patching/upgrading, Oracle Multitenant makes patch/upgrade very efficient in that you can pre-provision a new version/patched multitenant db in a different ORACLE_HOME and then unplug a PDB from its CDB and plug it into the newer/patched CDB in seconds.  Thanks for all the great questions!  If you'd like to learn more and missed the online forum, you can watch it on demand here.

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  • Identity Globe Trotters (Sep Edition): The Social Customer

    - by Tanu Sood
    Welcome to the inaugural edition of our monthly series - Identity Globe Trotters. Starting today, the last Friday of every month, we will explore regional commentary on Identity Management. We will invite guest contributors from around the world to share their opinions and experiences around Identity Management and highlight regional nuances, specific drivers, solutions and more. Today's feature is contributed by Michael Krebs, Head of Business Development at esentri consulting GmbH, a (SOA) specialized Oracle Gold Partner based in Ettlingen, Germany. In his current role, Krebs is dealing with the latest developments in Enterprise Social Networking and the Integration of Social Media within business processes.  By Michael Krebs The relevance of "easy sign-on" in the age of the "Social Customer" With the growth of Social Networks, the time people spend within those closed "eco-systems" is growing year by year. With social networks looking to integrate search engines, like Facebook announced some weeks ago, their relevance will continue to grow in contrast to the more conventional search engines. This is one of the reasons why social network accounts of the users are getting more and more like a virtual fingerprint. With the growing relevance of social networks the importance of a simple way for customers to get in touch with say, customer care or contract departments, will be crucial for sales processes in critical markets. Customers want to have one single point of contact and also an easy "login-method" with no dedicated usernames, passwords or proprietary accounts. The golden rule in the future social media driven markets will be: The lower the complexity of the initial contact, the better a company can profit from social networks. If you, for example, can generate a smart way of how an existing customer can use self-service portals, the cost in providing phone support can be lowered significantly. Recruiting and Hiring of "Digital Natives" Another particular example is "social" recruiting processes. The so called "digital natives" don´t want to type in their profile facts and CV´s in proprietary systems. Why not use the actual LinkedIn profile? In German speaking region, the market in the area of professional social networks is dominated by XING, the equivalent to LinkedIn. A few weeks back, this network also opened up their interfaces for integrating social sign-ons or the usage of profile data for recruiting-purposes. In the European (and especially the German) employment market, where the number of young candidates is shrinking because of the low birth rate in the region, it will become essential to use social-media supported hiring processes to find and on-board the rare talents. In fact, you will see traditional recruiting websites integrated with social hiring to attract the best talents in the market, where the pool of potential candidates has decreased dramatically over the years. Identity Management as a key factor in the Customer Experience process To create the biggest value for customers and also future employees, companies need to connect their HCM or CRM-systems with powerful Identity management solutions. With the highly efficient Oracle (social & mobile enabling) Identity Management solution, enterprises can combine easy sign on with secure connections to the backend infrastructure. This combination enables a "one-stop" service with personalized content for customers and talents. In addition, companies can collect valuable data for the enrichment of their CRM-data. The goal is to enrich the so called "Customer Experience" via all available customer channels and contact points. Those systems have already gained importance in the B2C-markets and will gradually spread out to B2B-channels in the near future. Conclusion: Central and "Social" Identity management is key to Customer Experience Management and Talent Management For a seamless delivery of "Customer Experience Management" and a modern way of recruiting the best talent, companies need to integrate Social Sign-on capabilities with modern CX - and Talent management infrastructure. This lowers the barrier for existing and future customers or employees to get in touch with sales, support or human resources. Identity management is the technology enabler and backbone for a modern Customer Experience Infrastructure. Oracle Identity management solutions provide the opportunity to secure Social Applications and connect them with modern CX-solutions. At the end, companies benefit from "best of breed" processes and solutions for enriching customer experience without compromising security. About esentri: esentri is a provider of enterprise social networking and brings the benefits of social network communication into business environments. As one key strength, esentri uses Oracle Identity Management solutions for delivering Social and Mobile access for Oracle’s CRM- and HCM-solutions. …..End Guest Post…. With new and enhanced features optimized to secure the new digital experience, the recently announced Oracle Identity Management 11g Release 2 enables organizations to securely embrace cloud, mobile and social infrastructures and reach new user communities to help further expand and develop their businesses. Additional Resources: Oracle Identity Management 11gR2 release Oracle Identity Management website Datasheet: Mobile and Social Access (pdf) IDM at OOW: Focus on Identity Management Facebook: OracleIDM Twitter: OracleIDM We look forward to your feedback on this post and welcome your suggestions for topics to cover in Identity Globe Trotters. Last Friday, every month!

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