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  • Stackify Aims to Put More ‘Dev’ in ‘DevOps’

    - by Matt Watson
    Originally published on VisualStudioMagazine.com on 8/22/2012 by Keith Ward.The Kansas City-based startup wants to make it easier for developers to examine the network stack and find problems in code.The first part of “DevOps” is “Dev”. But according to Matt Watson, Devs aren’t connected enough with Ops, and it’s time that changed.He founded the startup company Stackify earlier this year to do something about it. Stackify gives developers unprecedented access to the IT side of the equation, Watson says, without putting additional burden on the system and network administrators who ultimately ensure the health of the environment.“We need a product designed for developers, with the goal of getting them more involved in operations and app support. Now, there’s next to nothing designed for developers,” Watson says. Stackify allows developers to search the network stack to troubleshoot problems in their software that might otherwise take days of coordination between development and IT teams to solve.Stackify allows developers to search log files, configuration files, databases and other infrastructure to locate errors. A key to this is that the developers are normally granted read-only access, soothing admin fears that developers will upload bad code to their servers.Implementation starts with data collection on the servers. Among the information gleaned is application discovery, server monitoring, file access, and other data collection, according to Stackify’s Web site. Watson confirmed that Stackify works seamlessly with virtualized environments as well.Although the data collection software must be installed on Windows servers, it can monitor both Windows and Linux servers. Once collection’s finished, developers have the kind of information they need, without causing heartburn for the IT staff.Stackify is a 100 percent cloud-based service. The company uses Windows Azure for hosting, a decision Watson’s happy with. With Azure, he says, “It’s nice to have all the dev tools like cache and table storage.” Although there have been a few glitches here and there with the service, it’s run very smoothly for the most part, he adds.Stackify is currently in a closed beta, with a public release scheduled for October. Watson says that pricing is expected to be $25 per month, per server, with volume discounts available. He adds that the target audience is companies with at least five developers.Watson founded Stackify after selling his last company, VinSolutions, to AutoTrader.com for “close to $150 million”, according to press accounts. Watson has since  founded the Watson Technology Group, which focuses on angel investing.About the Author: Keith Ward is the editor in chief of Visual Studio Magazine.

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  • Next Phase of ECM 11g Now Available - New UCM & URM 11g, & Updated I/PM & IRM 11g

    - by michelle.huff
    We're excited to announce that the Oracle Enterprise Content Management Suite 11g is now available! Today, Oracle announced ECM Suite 11g, a part of Fusion Middleware 11gR1 Patchset 2 release, which builds upon the Imaging and Process Management (I/PM) and Information Rights Management (IRM) 11g release earlier this year. Universal Content Management (UCM) and Universal Records Management (URM) 11g are now available with many new features and enhancements. All ECM products are localized into 27 languages, use a single repository, a single installer, centralized administration, and all run on the same Fusion Middleware tech stack. Oracle ECM Suite 11g, is better integrated to fit the way you work, with extreme performance and extreme scalability. Universal Content Management One click Web content management - brings Web content management authoring, design and presentation capabilities directly into how organizations design sites, portals, and custom Web applications. Simply take in the right amount of WCM that meets your needs - all without having to rewrite the application or port it over to a new technology stack or framework. Greater business user empowerment - with next generation desktop integrations and "smart productivity folders", new Web site "design mode" for business users, and enhanced rich media support enabling users to better work with photography, graphics, videos & podcasts created today as well as contribute content within Flash files directly from the Web. Advanced manageability with extreme performance & scalability - centralized system monitoring, installation, logging, performance metrics & diagnostics, with new built in "fast check-in" features, redesigned component management interface - all running on Fusion Middleware infrastructure. Universal Records Management Enhanced user experience: Oracle URM 11g makes records management easier for both business users and records administrators. Simplifications in the end user experience allow the creation of bookmarks into often-used part of the file plan, easy copying of categories and dispositions, and integrated folder and records search. The records management dashboard provides a consolidated view into records administrator tasks and system performance. DoD 5015.02 v3: Oracle URM is fully certified against all part of the US Department of Defense records management standard - baseline, classified, and Freedom of Information and Privacy Act. This enables Federal, state, & local governments & public agencies, as well as private companies, to maintain regulated compliance. Expanded functionality through Oracle integrations: Oracle URM 11g allows for an expanded set of functionality through integration capabilities with other Oracle products. This includes configurable records definition capabilities directly within a UCM instance. An out of the box integration with Oracle BI Publisher provides easily configured and robust reporting. Additionally, 11g offers an out of the box Oracle Secure Enterprise Search integration enabling real time full text discovery across disparate systems in an organization. Read the Press Release Watch the 3 Minute ECM 11g Video Get Up to Speed with the What's New in ECM Suite Datasheet Learn More on OTN with new tutorials, downloads and whitepapers

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  • Oracle collaborates with leading IT vendors on Cloud Management Standards

    - by Anand Akela
    During the last couple of days, two key specifications for cloud management standards have been announced. Oracle collaborated with leading technology vendors from the IT industry on both of these cloud management specifications. One of the specifications focuses "Infrastructure as a Service" ( IaaS )  cloud service model , while the other specification announced today focuses on "Platform as a Service" ( PaaS ) cloud service model. Please see The NIST Definition of Cloud Computing to learn more about IaaS and PaaS . Earlier today Oracle , CloudBees, Cloudsoft, Huawei, Rackspace, Red Hat, and Software AG   announced the Cloud Application Management for Platforms (CAMP) specification that will be submitted to Organization for the Advancement of Structured Information Standards (OASIS) for development of an industry standard, in an effort to help ensure interoperability for deploying and managing applications across cloud environments.  Typical PaaS architecture - Source : CAMP specification The CAMP specification defines the artifacts and APIs that need to be offered by a PaaS cloud to manage the building, running, administration, monitoring and patching of applications in the cloud. Its purpose is to enable interoperability among self-service interfaces to PaaS clouds by defining artifacts and formats that can be used with any conforming cloud and enable independent vendors to create tools and services that interact with any conforming cloud using the defined interfaces. Cloud vendors can use these interfaces to develop new PaaS offerings that will interact with independently developed tools and components. In a separate cloud standards announcement yesterday, the Distributed Management Task Force ( DMTF ), the organization bringing the IT industry together to collaborate on systems management standards development, validation, promotion and adoption, released the new Cloud Infrastructure Management Interface (CIMI) specification. Oracle collaborated with various technology vendors and industry organizations on this specification. CIMI standardizes interactions between cloud environments to achieve interoperable cloud infrastructure management between service providers and their consumers and developers, enabling users to manage their cloud infrastructure use easily and without complexity. DMTF developed CIMI as a self-service interface for infrastructure clouds ( IaaS focus ) , allowing users to dynamically provision, configure and administer their cloud usage with a high-level interface that greatly simplifies cloud systems management. Mark Carlson, Principal Cloud Strategist at Oracle provides more details about CAMP  and CIMI his blog . Stay Connected: Twitter |  Face book |  You Tube |  Linked in |  Newsletter

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  • Announcing Oracle Enterprise Content Management Suite 11g

    - by [email protected]
    Today Oracle announced Oracle Enterprise Content Management Suite 11g. This is a major release for us, and reinforces our three key themes at Oracle: Complete New in this release - Oracle ECM Suite 11g is built on a single, unified repository. Every piece of content - documents, HTML pages, digital assets, scanned images - is stored and accessbile directly from the repository, whether you are working on websites, creating brand logos, processing accounts payable invoices, or running records and retention functions. It makes complete, end-to-end management of content possible, from the point it enters the organization, through its entire lifecycle. Also new in this release, the installation, access, monitoring and administration of Oracle ECM Suite 11g is centralized. As a complete system, organizations can lower the costs of training and usage by having a centralized source of information that is easily administered. As part of this new unified repository release, Oracle has released a benchmarking white paper that shows the extreme performance and scalability of Oracle ECM Suite. When tested on a two node UCM Server running on Sun Oracle DB Machine Half Rack Hardware with an Exadata storage server, Oracle ECM Suite 11g is able to ingest over 178 million documents per day. Open Oracle ECM Suite 11g is built on a service-oriented architecture. All functions are available through standards-based services calls in Web Services or Java. In this release Oracle unveils Open Web Content Management. Open Web Content Management is a revolutionary approach to web content management that decouples the content management process from the process of creating web applications. One piece of this approach is our one-click web content management. With one click, a web application builder can drag content services into their application, enabling their users to also edit content with just one click. Open Web Content Management is also open because it enables Web developers to add Web content management to new and existing JavaServer Pages (JSP), JavaServer Faces (JSF) and Oracle Application Development Framework (ADF) Faces applications Open content distribution - Oracle ECM Suite 11g offers flexible deployment options with a built-in smart cache so organizations can deliver Web sites or Web applications without requiring Oracle ECM Suite as part of the delivery system Integrated Oracle ECM Suite 11g also offers a series of next generation desktop integrations, providing integrations such as: New MS Office integration with menus to access managed content, insert managed links, and compare managed documents using standard MS Office reviewing tools Automatic identity tagging of documents on download - to help users understand which versions they are viewing and prevent duplicate content items in the content repository. New "smart productivity folders" to show a users workflow inbox, saved searches and checked out content directly from Windows Explorer Drag and drop metadata pop-ups Check in and check out for all file formats with any standard WebDAV server As part of Oracle's Enterprise Application Documents initiative, Oracle Content Management 11g also provides certified application integrations with solution templates You can read the press release here. You can see more assets at the launch center here. You can sign up for the announcement webinar and hear more about the new features here. You can read the benchmarking study here.

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  • Japan Welcomes Oracle Enterprise Manager 12c

    - by Anand Akela
    Following Oracle’s grand unveiling of Oracle Enterprise Manager 12c at Oracle OpenWorld 2011 in San Francisco, Oracle Japan just completed their launch for the product. Leng Tan, Oracle VP of Products, delivered the keynote with collaboration from a number of key partners in the region. From left to right: Leng Tan, VP of Products, Oracle; Shinyashiki-san, Assistant General Manager, NEC; Fuketa-san, General Manager, HITACHI; Fujii-san, General Manager, Fujitsu; Misawa-san, VP of Alliances, Oracle Japan NEC, Hitachi and Fujitsu have been among Oracle’s most active partners in the Japan region. They have received key awards from Oracle Japan for their efforts. NEC received the partner of the year award for 2010 and 2011. Hitachi received the partner of the year award for Oracle Enterprise Manager in 2011. Fujitsu received awards in the areas of Database and Oracle Exadata in 2011. All three partners were active participants in Oracle Enterprise Manager 12c beta program. According to Hirai-san, the technical lead at the event, there were over 200 attendees. “The event was so well-attended; there was no room to stand.” Said Hirai-san. Hirai-san demonstrating Oracle Enterprise Manager 12c at the Oracle Japan launch Here’s the highlight of the presentations made by the Oracle partners during this launch. NEC has developed an Oracle Enterprise Manager Plug-in for iStorage (NEC SAN Storage product). Additionally, NEC’s WebSAM Invariant Analyzer management tool is now capable of integrating with Oracle Enterprise Manager HITACHI demonstrated monitoring capabilities for Oracle Exadata through Oracle Enterprise Manager in their JP1 system management tool Fujitsu’s Oracle Enterprise Manager 10g adapter for their SystemWalker tool has now been enhanced to work with Oracle Enterprise Manager 12c. Following a very successful launch in Japan, Oracle’s Total Cloud Control road show and additional Oracle Enterprise Manager 12c launches continue in the EMEA and Asia Pacific regions. This week Sushil Kumar, VP of Product Strategy and Business Development is scheduled to deliver the keynotes at several cities in India. Also this week, Richard Sarwal, SVP of Products, is scheduled to deliver a keynote at the DOAG conference in Nuremburg, Germany. Richard is also delivering the Oracle Enterprise Manger 12c launch event keynote in Paris on November 18th. Check out our event schedule for Oracle Enterprise Manager 12c events across the globe! For more information, please go to Oracle Enterprise Manager  web page or  follow us at :  Twitter   Facebook YouTube Linkedin

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  • Alert visualization recipe: Get out your blender, drop in some sp_send_dbmail, Google Charts API, add your favorite colors and sprinkle with html. Blend till it’s smooth and looks pretty enough to taste.

    - by Maria Zakourdaev
      I really like database monitoring. My email inbox have a constant flow of different types of alerts coming from our production servers with all kinds of information, sometimes more useful and sometimes less useful. Usually database alerts look really simple, it’s usually a plain text email saying “Prod1 Database data file on Server X is 80% used. You’d better grow it manually before some query triggers the AutoGrowth process”. Imagine you could have received email like the one below.  In addition to the alert description it could have also included the the database file growth chart over the past 6 months. Wouldn’t it give you much more information whether the data growth is natural or extreme? That’s truly what data visualization is for. Believe it or not, I have sent the graph below from SQL Server stored procedure without buying any additional data monitoring/visualization tool.   Would you like to visualize your database alerts like I do? Then like myself, you’d love the Google Charts. All you need to know is a little HTML and have a mail profile configured on your SQL Server instance regardless of the SQL Server version. First of all, I hope you know that the sp_send_dbmail procedure has a great parameter @body_format = ‘HTML’, which allows us to send rich and colorful messages instead of boring black and white ones. All that we need is to dynamically create HTML code. This is how, for instance, you can create a table and populate it with some data: DECLARE @html varchar(max) SET @html = '<html>' + '<H3><font id="Text" style='color: Green;'>Top Databases: </H3>' + '<table border="1" bordercolor="#3300FF" style='background-color:#DDF8CC' width='70%' cellpadding='3' cellspacing='3'>' + '<tr><font color="Green"><th>Database Name</th><th>Size</th><th>Physical Name</th></tr>' + CAST( (SELECT TOP 10                             td = name,'',                             td = size * 8/1024 ,'',                             td = physical_name              FROM sys.master_files               ORDER BY size DESC             FOR XML PATH ('tr'),TYPE ) AS VARCHAR(MAX)) + '</table>' EXEC msdb.dbo.sp_send_dbmail @recipients = '[email protected]', @subject ='Top databases', @body = @html, @body_format = 'HTML' This is the result:   If you want to add more visualization effects, you can use Google Charts Tools https://google-developers.appspot.com/chart/interactive/docs/index which is a free and rich library of data visualization charts, they’re also easy to populate and embed. There are two versions of the Google Charts Image based charts: https://google-developers.appspot.com/chart/image/docs/gallery/chart_gall This is an old version, it’s officially deprecated although it will be up for a next few years or so. I really enjoy using this one because it can be viewed within the email body. For mobile devices you need to change the “Load remote images” property in your email application configuration.           Charts based on JavaScript classes: https://google-developers.appspot.com/chart/interactive/docs/gallery This API is newer, with rich and highly interactive charts, and it’s much more easier to understand and configure. The only downside of it is that they cannot be viewed within the email body. Outlook, Gmail and many other email clients, as part of their security policy, do not run any JavaScript that’s placed within the email body. However, you can still enjoy this API by sending the report as an email attachment. Here is an example of the old version of Google Charts API, sending the same top databases report as in the previous example but instead of a simple table, this script is using a pie chart right from  the T-SQL code DECLARE @html  varchar(8000) DECLARE @Series  varchar(800),@Labels  varchar(8000),@Legend  varchar(8000);     SET @Series = ''; SET @Labels = ''; SET @Legend = ''; SELECT TOP 5 @Series = @Series + CAST(size * 8/1024 as varchar) + ',',                         @Labels = @Labels +CAST(size * 8/1024 as varchar) + 'MB'+'|',                         @Legend = @Legend + name + '|' FROM sys.master_files ORDER BY size DESC SELECT @Series = SUBSTRING(@Series,1,LEN(@Series)-1),         @Labels = SUBSTRING(@Labels,1,LEN(@Labels)-1),         @Legend = SUBSTRING(@Legend,1,LEN(@Legend)-1) SET @html =   '<H3><font color="Green"> '+@@ServerName+' top 5 databases : </H3>'+    '<br>'+    '<img src="http://chart.apis.google.com/chart?'+    'chf=bg,s,DDF8CC&'+    'cht=p&'+    'chs=400x200&'+    'chco=3072F3|7777CC|FF9900|FF0000|4A8C26&'+    'chd=t:'+@Series+'&'+    'chl='+@Labels+'&'+    'chma=0,0,0,0&'+    'chdl='+@Legend+'&'+    'chdlp=b"'+    'alt="'+@@ServerName+' top 5 databases" />'              EXEC msdb.dbo.sp_send_dbmail @recipients = '[email protected]',                             @subject = 'Top databases',                             @body = @html,                             @body_format = 'HTML' This is what you get. Isn’t it great? Chart parameters reference: chf     Gradient fill  bg - backgroud ; s- solid cht     chart type  ( p - pie) chs        chart size width/height chco    series colors chd        chart data string        1,2,3,2 chl        pir chart labels        a|b|c|d chma    chart margins chdl    chart legend            a|b|c|d chdlp    chart legend text        b - bottom of chart   Line graph implementation is also really easy and powerful DECLARE @html varchar(max) DECLARE @Series varchar(max) DECLARE @HourList varchar(max) SET @Series = ''; SET @HourList = ''; SELECT @HourList = @HourList + SUBSTRING(CONVERT(varchar(13),last_execution_time,121), 12,2)  + '|' ,              @Series = @Series + CAST( COUNT(1) as varchar) + ',' FROM sys.dm_exec_query_stats s     CROSS APPLY sys.dm_exec_sql_text(plan_handle) t WHERE last_execution_time > = getdate()-1 GROUP BY CONVERT(varchar(13),last_execution_time,121) ORDER BY CONVERT(varchar(13),last_execution_time,121) SET @Series = SUBSTRING(@Series,1,LEN(@Series)-1) SET @html = '<img src="http://chart.apis.google.com/chart?'+ 'chco=CA3D05,87CEEB&'+ 'chd=t:'+@Series+'&'+ 'chds=1,350&'+ 'chdl= Proc executions from cache&'+ 'chf=bg,s,1F1D1D|c,lg,0,363433,1.0,2E2B2A,0.0&'+ 'chg=25.0,25.0,3,2&'+ 'chls=3|3&'+ 'chm=d,CA3D05,0,-1,12,0|d,FFFFFF,0,-1,8,0|d,87CEEB,1,-1,12,0|d,FFFFFF,1,-1,8,0&'+ 'chs=600x450&'+ 'cht=lc&'+ 'chts=FFFFFF,14&'+ 'chtt=Executions for from' +(SELECT CONVERT(varchar(16),min(last_execution_time),121)          FROM sys.dm_exec_query_stats          WHERE last_execution_time > = getdate()-1) +' till '+ +(SELECT CONVERT(varchar(16),max(last_execution_time),121)     FROM sys.dm_exec_query_stats) + '&'+ 'chxp=1,50.0|4,50.0&'+ 'chxs=0,FFFFFF,12,0|1,FFFFFF,12,0|2,FFFFFF,12,0|3,FFFFFF,12,0|4,FFFFFF,14,0&'+ 'chxt=y,y,x,x,x&'+ 'chxl=0:|1|350|1:|N|2:|'+@HourList+'3:|Hour&'+ 'chma=55,120,0,0" alt="" />' EXEC msdb.dbo.sp_send_dbmail @recipients = '[email protected]', @subject ='Daily number of executions', @body = @html, @body_format = 'HTML' Chart parameters reference: chco    series colors chd        series data chds    scale format chdl    chart legend chf        background fills chg        grid line chls    line style chm        line fill chs        chart size cht        chart type chts    chart style chtt    chart title chxp    axis label positions chxs    axis label styles chxt    axis tick mark styles chxl    axis labels chma    chart margins If you don’t mind to get your charts as an email attachment, you can enjoy the Java based Google Charts which are even easier to configure, and have much more advanced graphics. In the example below, the sp_send_email procedure uses the parameter @query which will be executed at the time that sp_send_dbemail is executed and the HTML result of this execution will be attached to the email. DECLARE @html varchar(max),@query varchar(max) DECLARE @SeriesDBusers  varchar(800);     SET @SeriesDBusers = ''; SELECT @SeriesDBusers = @SeriesDBusers +  ' ["'+DB_NAME(r.database_id) +'", ' +cast(count(1) as varchar)+'],' FROM sys.dm_exec_requests r GROUP BY DB_NAME(database_id) ORDER BY count(1) desc; SET @SeriesDBusers = SUBSTRING(@SeriesDBusers,1,LEN(@SeriesDBusers)-1) SET @query = ' PRINT '' <html>   <head>     <script type="text/javascript" src="https://www.google.com/jsapi"></script>     <script type="text/javascript">       google.load("visualization", "1", {packages:["corechart"]});        google.setOnLoadCallback(drawChart);       function drawChart() {                      var data = google.visualization.arrayToDataTable([                        ["Database Name", "Active users"],                        '+@SeriesDBusers+'                      ]);                        var options = {                        title: "Active users",                        pieSliceText: "value"                      };                        var chart = new google.visualization.PieChart(document.getElementById("chart_div"));                      chart.draw(data, options);       };     </script>   </head>   <body>     <table>     <tr><td>         <div id="chart_div" style='width: 800px; height: 300px;'></div>         </td></tr>     </table>   </body> </html> ''' EXEC msdb.dbo.sp_send_dbmail    @recipients = '[email protected]',    @subject ='Active users',    @body = @html,    @body_format = 'HTML',    @query = @Query,     @attach_query_result_as_file = 1,     @query_attachment_filename = 'Results.htm' After opening the email attachment in the browser you are getting this kind of report: In fact, the above is not only for database alerts. It can be used for applicative reports if you need high levels of customization that you cannot achieve using standard methods like SSRS. If you need more information on how to customize the charts, you can try the following: Image Based Charts wizard https://google-developers.appspot.com/chart/image/docs/chart_wizard  Live Image Charts Playground https://google-developers.appspot.com/chart/image/docs/chart_playground Image Based Charts Parameters List https://google-developers.appspot.com/chart/image/docs/chart_params Java Script Charts Playground https://code.google.com/apis/ajax/playground/?type=visualization Use the above examples as a starting point for your procedures and I’d be more than happy to hear of your implementations of the above techniques. Yours, Maria

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  • Monitora&ccedil;&atilde;o com Oracle Enteprrise Manager

    - by fernando.galdino
    A figura abaixo oferece uma visão geral das possibilidades de monitoramento providas pelo Oracle Enterprise Manager (OEM), que é uma ferramenta que permite gerenciar a infraestrutura de TI da empresa. Um componente importante da solução é chanado OEM Grid Control. Esse componente permite gerenciar, visualizar e monitorar diversos elementos a partir de uma mesma console. E que elementos podem ser monitorados? No conceito utilizado pelo OEM, os elementos que podem ser monitorados são chamados de Targets, e esses targets envolvem a monitoração de hosts (Windows, Linux, Solaris), Banco de Dados, Middleware, Aplicações Web, Serviços que podem ser customizados pelo administrador, Sistemas e Grupos de targets, além dos aplicativos Oracle. Cada elemento monitorado é ativado através de packs de gerenciamento. Ou seja, há uma série de packs que podem ser adquiridas conforme a necessidade, para permitir a monitoração a partir do próprio OEM Grid Control. Existem packs de monitoramento especiais para banco de dados Oracle, packs de monitoramento para Tomcat, Jboss, WebLogic, SOA Suite, Identity Management. A lista é bem extensa e darei mais detalhes em um novo post. Mas caso queira visitar, veja: http://download.oracle.com/docs/cd/B16240_01/doc/nav/overview.htm Além das packs de monitoramento, existem também plugins e conectores. Os plugins permitem o gerenciamento de elementos adicionais, tais como dispositivos de rede, servidores, banco de dados de terceiros (DB2, SQL Server), Vmware, etc. Já os conectores permitem a integração com outros softwares, tais como gerenciadores de requisições de helpdesk, de modo a integrar os alertas gerados pela ferramenta e gerar tickets em ferramentas como CA Service Desk, BMC Remedy e outros. A extensão de funcionalidades é realmente bem vasta. Num próximo post irei comentar sobre o Ops Center, um novo componente que surgiu após a aquisição da Sun. Além do Grid Control e do Ops Center, há outros componentes bem interessantes. A figura abaixo ilustra diversas camadas onde o ferramental Oracle pode ser usado para monitoração. Há uma pack que permite gerenciar os níveis de serviços em todas as camadas ilustradas. Dada uma requisição, pode-se decompor os dados de SLA em cada camada. E há também o Real User Monitoring, que trata de medir a experiência com o usuário. Falarei disso num novo post, mas basicamente a ferramenta permite acompanhar todo o tráfego de rede gerado dos usuários finais até os servidores web, e com isso rastrear como cada usuário usa a aplicação, quanto tempo ele navega pelo site, se ele enfrentou algum tipo de problema, se houve algum pedido não finalizado devido a algum problema na infraestrutura. É uma ferramenta bem interessante, falarei um pouco mais dela depois. E claro, há também componentes para a realização de testes funcionais e de carga. Em breve, aqui no blog :)

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  • ANTS CLR and Memory Profiler In Depth Review (Part 1 of 2 &ndash; CLR Profiler)

    - by ToStringTheory
    One of the things that people might not know about me, is my obsession to make my code as efficient as possible.  Many people might not realize how much of a task or undertaking that this might be, but it is surely a task as monumental as climbing Mount Everest, except this time it is a challenge for the mind…  In trying to make code efficient, there are many different factors that play a part – size of project or solution, tiers, language used, experience and training of the programmer, technologies used, maintainability of the code – the list can go on for quite some time. I spend quite a bit of time when developing trying to determine what is the best way to implement a feature to accomplish the efficiency that I look to achieve.  One program that I have recently come to learn about – Red Gate ANTS Performance (CLR) and Memory profiler gives me tools to accomplish that job more efficiently as well.  In this review, I am going to cover some of the features of the ANTS profiler set by compiling some hideous example code to test against. Notice As a member of the Geeks With Blogs Influencers program, one of the perks is the ability to review products, in exchange for a free license to the program.  I have not let this affect my opinions of the product in any way, and Red Gate nor Geeks With Blogs has tried to influence my opinion regarding this product in any way. Introduction The ANTS Profiler pack provided by Red Gate was something that I had not heard of before receiving an email regarding an offer to review it for a license.  Since I look to make my code efficient, it was a no brainer for me to try it out!  One thing that I have to say took me by surprise is that upon downloading the program and installing it you fill out a form for your usual contact information.  Sure enough within 2 hours, I received an email from a sales representative at Red Gate asking if she could help me to achieve the most out of my trial time so it wouldn’t go to waste.  After replying to her and explaining that I was looking to review its feature set, she put me in contact with someone that setup a demo session to give me a quick rundown of its features via an online meeting.  After having dealt with a massive ordeal with one of my utility companies and their complete lack of customer service, Red Gates friendly and helpful representatives were a breath of fresh air, and something I was thankful for. ANTS CLR Profiler The ANTS CLR profiler is the thing I want to focus on the most in this post, so I am going to dive right in now. Install was simple and took no time at all.  It installed both the profiler for the CLR and Memory, but also visual studio extensions to facilitate the usage of the profilers (click any images for full size images): The Visual Studio menu options (under ANTS menu) Starting the CLR Performance Profiler from the start menu yields this window If you follow the instructions after launching the program from the start menu (Click File > New Profiling Session to start a new project), you are given a dialog with plenty of options for profiling: The New Session dialog.  Lots of options.  One thing I noticed is that the buttons in the lower right were half-covered by the panel of the application.  If I had to guess, I would imagine that this is caused by my DPI settings being set to 125%.  This is a problem I have seen in other applications as well that don’t scale well to different dpi scales. The profiler options give you the ability to profile: .NET Executable ASP.NET web application (hosted in IIS) ASP.NET web application (hosted in IIS express) ASP.NET web application (hosted in Cassini Web Development Server) SharePoint web application (hosted in IIS) Silverlight 4+ application Windows Service COM+ server XBAP (local XAML browser application) Attach to an already running .NET 4 process Choosing each option provides a varying set of other variables/options that one can set including options such as application arguments, operating path, record I/O performance performance counters to record (43 counters in all!), etc…  All in all, they give you the ability to profile many different .Net project types, and make it simple to do so.  In most cases of my using this application, I would be using the built in Visual Studio extensions, as they automatically start a new profiling project in ANTS with the options setup, and start your program, however RedGate has made it easy enough to profile outside of Visual Studio as well. On the flip side of this, as someone who lives most of their work life in Visual Studio, one thing I do wish is that instead of opening an entirely separate application/gui to perform profiling after launching, that instead they would provide a Visual Studio panel with the information, and integrate more of the profiling project information into Visual Studio.  So, now that we have an idea of what options that the profiler gives us, its time to test its abilities and features. Horrendous Example Code – Prime Number Generator One of my interests besides development, is Physics and Math – what I went to college for.  I have especially always been interested in prime numbers, as they are something of a mystery…  So, I decided that I would go ahead and to test the abilities of the profiler, I would write a small program, website, and library to generate prime numbers in the quantity that you ask for.  I am going to start off with some terrible code, and show how I would see the profiler being used as a development tool. First off, the IPrimes interface (all code is downloadable at the end of the post): interface IPrimes { IEnumerable<int> GetPrimes(int retrieve); } Simple enough, right?  Anything that implements the interface will (hopefully) provide an IEnumerable of int, with the quantity specified in the parameter argument.  Next, I am going to implement this interface in the most basic way: public class DumbPrimes : IPrimes { public IEnumerable<int> GetPrimes(int retrieve) { //store a list of primes already found var _foundPrimes = new List<int>() { 2, 3 }; //if i ask for 1 or two primes, return what asked for if (retrieve <= _foundPrimes.Count()) return _foundPrimes.Take(retrieve); //the next number to look at int _analyzing = 4; //since I already determined I don't have enough //execute at least once, and until quantity is sufficed do { //assume prime until otherwise determined bool isPrime = true; //start dividing at 2 //divide until number is reached, or determined not prime for (int i = 2; i < _analyzing && isPrime; i++) { //if (i) goes into _analyzing without a remainder, //_analyzing is NOT prime if (_analyzing % i == 0) isPrime = false; } //if it is prime, add to found list if (isPrime) _foundPrimes.Add(_analyzing); //increment number to analyze next _analyzing++; } while (_foundPrimes.Count() < retrieve); return _foundPrimes; } } This is the simplest way to get primes in my opinion.  Checking each number by the straight definition of a prime – is it divisible by anything besides 1 and itself. I have included this code in a base class library for my solution, as I am going to use it to demonstrate a couple of features of ANTS.  This class library is consumed by a simple non-MVVM WPF application, and a simple MVC4 website.  I will not post the WPF code here inline, as it is simply an ObservableCollection<int>, a label, two textbox’s, and a button. Starting a new Profiling Session So, in Visual Studio, I have just completed my first stint developing the GUI and DumbPrimes IPrimes class, so now I want to check my codes efficiency by profiling it.  All I have to do is build the solution (surprised initiating a profiling session doesn’t do this, but I suppose I can understand it), and then click the ANTS menu, followed by Profile Performance.  I am then greeted by the profiler starting up and already monitoring my program live: You are provided with a realtime graph at the top, and a pane at the bottom giving you information on how to proceed.  I am going to start by asking my program to show me the first 15000 primes: After the program finally began responding again (I did all the work on the main UI thread – how bad!), I stopped the profiler, which did kill the process of my program too.  One important thing to note, is that the profiler by default wants to give you a lot of detail about the operation – line hit counts, time per line, percent time per line, etc…  The important thing to remember is that this itself takes a lot of time.  When running my program without the profiler attached, it can generate the 15000 primes in 5.18 seconds, compared to 74.5 seconds – almost a 1500 percent increase.  While this may seem like a lot, remember that there is a trade off.  It may be WAY more inefficient, however, I am able to drill down and make improvements to specific problem areas, and then decrease execution time all around. Analyzing the Profiling Session After clicking ‘Stop Profiling’, the process running my application stopped, and the entire execution time was automatically selected by ANTS, and the results shown below: Now there are a number of interesting things going on here, I am going to cover each in a section of its own: Real Time Performance Counter Bar (top of screen) At the top of the screen, is the real time performance bar.  As your application is running, this will constantly update with the currently selected performance counters status.  A couple of cool things to note are the fact that you can drag a selection around specific time periods to drill down the detail views in the lower 2 panels to information pertaining to only that period. After selecting a time period, you can bookmark a section and name it, so that it is easy to find later, or after reloaded at a later time.  You can also zoom in, out, or fit the graph to the space provided – useful for drilling down. It may be hard to see, but at the top of the processor time graph below the time ticks, but above the red usage graph, there is a green bar. This bar shows at what times a method that is selected in the ‘Call tree’ panel is called. Very cool to be able to click on a method and see at what times it made an impact. As I said before, ANTS provides 43 different performance counters you can hook into.  Click the arrow next to the Performance tab at the top will allow you to change between different counters if you have them selected: Method Call Tree, ADO.Net Database Calls, File IO – Detail Panel Red Gate really hit the mark here I think. When you select a section of the run with the graph, the call tree populates to fill a hierarchical tree of method calls, with information regarding each of the methods.   By default, methods are hidden where the source is not provided (framework type code), however, Red Gate has integrated Reflector into ANTS, so even if you don’t have source for something, you can select a method and get the source if you want.  Methods are also hidden where the impact is seen as insignificant – methods that are only executed for 1% of the time of the overall calling methods time; in other words, working on making them better is not where your efforts should be focused. – Smart! Source Panel – Detail Panel The source panel is where you can see line level information on your code, showing the code for the currently selected method from the Method Call Tree.  If the code is not available, Reflector takes care of it and shows the code anyways! As you can notice, there does seem to be a problem with how ANTS determines what line is the actual line that a call is completed on.  I have suspicions that this may be due to some of the inline code optimizations that the CLR applies upon compilation of the assembly.  In a method with comments, the problem is much more severe: As you can see here, apparently the most offending code in my base library was a comment – *gasp*!  Removing the comments does help quite a bit, however I hope that Red Gate works on their counter algorithm soon to improve the logic on positioning for statistics: I did a small test just to demonstrate the lines are correct without comments. For me, it isn’t a deal breaker, as I can usually determine the correct placements by looking at the application code in the region and determining what makes sense, but it is something that would probably build up some irritation with time. Feature – Suggest Method for Optimization A neat feature to really help those in need of a pointer, is the menu option under tools to automatically suggest methods to optimize/improve: Nice feature – clicking it filters the call tree and stars methods that it thinks are good candidates for optimization.  I do wish that they would have made it more visible for those of use who aren’t great on sight: Process Integration I do think that this could have a place in my process.  After experimenting with the profiler, I do think it would be a great benefit to do some development, testing, and then after all the bugs are worked out, use the profiler to check on things to make sure nothing seems like it is hogging more than its fair share.  For example, with this program, I would have developed it, ran it, tested it – it works, but slowly. After looking at the profiler, and seeing the massive amount of time spent in 1 method, I might go ahead and try to re-implement IPrimes (I actually would probably rewrite the offending code, but so that I can distribute both sets of code easily, I’m just going to make another implementation of IPrimes).  Using two pieces of knowledge about prime numbers can make this method MUCH more efficient – prime numbers fall into two buckets 6k+/-1 , and a number is prime if it is not divisible by any other primes before it: public class SmartPrimes : IPrimes { public IEnumerable<int> GetPrimes(int retrieve) { //store a list of primes already found var _foundPrimes = new List<int>() { 2, 3 }; //if i ask for 1 or two primes, return what asked for if (retrieve <= _foundPrimes.Count()) return _foundPrimes.Take(retrieve); //the next number to look at int _k = 1; //since I already determined I don't have enough //execute at least once, and until quantity is sufficed do { //assume prime until otherwise determined bool isPrime = true; int potentialPrime; //analyze 6k-1 //assign the value to potential potentialPrime = 6 * _k - 1; //if there are any primes that divise this, it is NOT a prime number //using PLINQ for quick boost isPrime = !_foundPrimes.AsParallel() .Any(prime => potentialPrime % prime == 0); //if it is prime, add to found list if (isPrime) _foundPrimes.Add(potentialPrime); if (_foundPrimes.Count() == retrieve) break; //analyze 6k+1 //assign the value to potential potentialPrime = 6 * _k + 1; //if there are any primes that divise this, it is NOT a prime number //using PLINQ for quick boost isPrime = !_foundPrimes.AsParallel() .Any(prime => potentialPrime % prime == 0); //if it is prime, add to found list if (isPrime) _foundPrimes.Add(potentialPrime); //increment k to analyze next _k++; } while (_foundPrimes.Count() < retrieve); return _foundPrimes; } } Now there are definitely more things I can do to help make this more efficient, but for the scope of this example, I think this is fine (but still hideous)! Profiling this now yields a happy surprise 27 seconds to generate the 15000 primes with the profiler attached, and only 1.43 seconds without.  One important thing I wanted to call out though was the performance graph now: Notice anything odd?  The %Processor time is above 100%.  This is because there is now more than 1 core in the operation.  A better label for the chart in my mind would have been %Core time, but to each their own. Another odd thing I noticed was that the profiler seemed to be spot on this time in my DumbPrimes class with line details in source, even with comments..  Odd. Profiling Web Applications The last thing that I wanted to cover, that means a lot to me as a web developer, is the great amount of work that Red Gate put into the profiler when profiling web applications.  In my solution, I have a simple MVC4 application setup with 1 page, a single input form, that will output prime values as my WPF app did.  Launching the profiler from Visual Studio as before, nothing is really different in the profiler window, however I did receive a UAC prompt for a Red Gate helper app to integrate with the web server without notification. After requesting 500, 1000, 2000, and 5000 primes, and looking at the profiler session, things are slightly different from before: As you can see, there are 4 spikes of activity in the processor time graph, but there is also something new in the call tree: That’s right – ANTS will actually group method calls by get/post operations, so it is easier to find out what action/page is giving the largest problems…  Pretty cool in my mind! Overview Overall, I think that Red Gate ANTS CLR Profiler has a lot to offer, however I think it also has a long ways to go.  3 Biggest Pros: Ability to easily drill down from time graph, to method calls, to source code Wide variety of counters to choose from when profiling your application Excellent integration/grouping of methods being called from web applications by request – BRILLIANT! 3 Biggest Cons: Issue regarding line details in source view Nit pick – Processor time vs. Core time Nit pick – Lack of full integration with Visual Studio Ratings Ease of Use (7/10) – I marked down here because of the problems with the line level details and the extra work that that entails, and the lack of better integration with Visual Studio. Effectiveness (10/10) – I believe that the profiler does EXACTLY what it purports to do.  Especially with its large variety of performance counters, a definite plus! Features (9/10) – Besides the real time performance monitoring, and the drill downs that I’ve shown here, ANTS also has great integration with ADO.Net, with the ability to show database queries run by your application in the profiler.  This, with the line level details, the web request grouping, reflector integration, and various options to customize your profiling session I think create a great set of features! Customer Service (10/10) – My entire experience with Red Gate personnel has been nothing but good.  their people are friendly, helpful, and happy! UI / UX (8/10) – The interface is very easy to get around, and all of the options are easy to find.  With a little bit of poking around, you’ll be optimizing Hello World in no time flat! Overall (8/10) – Overall, I am happy with the Performance Profiler and its features, as well as with the service I received when working with the Red Gate personnel.  I WOULD recommend you trying the application and seeing if it would fit into your process, BUT, remember there are still some kinks in it to hopefully be worked out. My next post will definitely be shorter (hopefully), but thank you for reading up to here, or skipping ahead!  Please, if you do try the product, drop me a message and let me know what you think!  I would love to hear any opinions you may have on the product. Code Feel free to download the code I used above – download via DropBox

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  • Finalists for the Microsoft Accelerator for Windows Azure

    - by ScottGu
    Today, I am pleased to announce the ten finalists for the Microsoft Accelerator for Windows Azure powered by TechStars. These startups are about to launch into a three-month program where they will develop new products and businesses using Windows Azure. The response to the program has been fantastic - we received nearly 600 applications from entrepreneurs in 69 countries around the world, spanning a host of industries including retail, travel, entertainment, banking, real estate and more.  There were so many innovative ideas and amazing teams that it really made the selection process hard.  We finally landed on 10 finalists, based on their experience, qualifications, and innovative business ideas built on the cloud. This fall’s Windows Azure class includes: Advertory – Berlin, Germany. Advertory helps local businesses increase revenue and build customer loyalty. Appetas – Seattle, WA. Appetas' mission is to make restaurants look as beautiful online as they do on the plate! BagsUp – Sydney, Australia. Find great places from people you trust. Embarke – San Diego, CA. Embarke allows developers and companies the ability to integrate with any human communication channel (Facebook, Email, Text Message, Twitter) without having to learn the specifics, write code, or spend time on any of them. Fanzo – Seattle, WA. Fanzo puts sports fans in the spotlight. Find other fans, show off your fanswagger and get rewarded for your passion. MetricsHub – Bellevue, WA. A service providing cloud monitoring with incident detection and prebuilt workflows for remedying common problems. Mobilligy – Bellevue, WA. Mobilligy revolutionizes how people pay their bills by bringing convenient, secure, and instant bill payment support to mobile devices. Realty Mogul – Los Angeles, CA. Realty Mogul is a crowdfunding platform for real estate where accredited investors pool capital and invest in properties that are acquired, managed and eventually resold by professional private real estate companies and their management teams. Staq – San Francisco, CA. Back-end as a service for APIs. Socedo – Bellevue, WA. A simple and effective web application for lead generation and relationship management on Twitter. Each startup will be hosted in Seattle and mentored by entrepreneurs and venture capitalists as well as leaders from Windows Azure and other Microsoft organizations. The teams will spend the first month ideating and refining their business concepts with input and advice from their mentors as well as Microsoft customers, followed by two months of design and development. They will present their results to investors and Microsoft partners at an event in mid-January. We are really looking forward to seeing how their businesses evolve.  These teams have demonstrated incredible energy, passion, and innovative capabilities – and they are ready to show the world what’s possible with Windows Azure. Thanks, Scott P.S. And if you are new to Twitter you can also optionally follow me: @scottgu

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  • Exceptional DBA Awards 2011

    - by Rebecca Amos
    From today, we’re accepting nominations for the 2011 Exceptional DBA Awards. DBAs make a vital contribution to the running of the companies they work for, and the Exceptional DBA Awards aim to acknowledge this and make this contribution more widely known. Check out our new website for all the info: www.exceptionaldba.com  Being an exceptional DBA doesn’t mean you have to sleep at the office, or know everything there is to know about SQL Server; who ever could? It means that you make an effort to make your servers secure and reliable, and to make your users’ lives easier. Maybe you’ve helped a junior colleague learn something new about server backups? Or cancelled your coffee break to get a database back online? Or contributed to a forum post on performance monitoring? All of these actions show that you might be an exceptional DBA. So have a think about the tasks you do every day that already make you exceptional – and then get started on your entry! You just need to answer a few questions on our website about your experience as a DBA, some of your biggest achievements, and any other activities you participate in within the SQL Server community. Anyone who is currently working as a SQL Server database administrator can enter, or be nominated by someone else. We’ve got four fantastic judges for the Awards, who you’ll be familiar with already: Brent Ozar, Brad McGehee, Rodney Landrum and Steve Jones. They’ll pick five finalists, and then we’ll ask the SQL Server community to vote for their winner. Not only could you win the respect and recognition of peers and colleagues, but the prizes also include full conference registration for the 2011 PASS Summit in Seattle (where the awards ceremony will take place), four nights' hotel accommodation, and $300 towards travel expenses. The winner will get a copy of Red Gate’s SQL DBA Bundle – and they’ll also be featured here, on Simple-Talk. So what are you waiting for? Chances are you’ve already made a small effort for someone today that means you might be an exceptional DBA. Visit the website now, and start writing your entry – or nominate your favourite DBA to enter: www.exceptionaldba.com

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  • Web application / Domain model integration using JSON capable DTOs [on hold]

    - by g-makulik
    I'm a bit confused about architectural choices for the web-applications/java/python world. For c/c++ world the available (open source) choices to implement web applications is pretty limited to zero, involving java or python the choices explode to a,- hard to sort out -, mess of available 'frameworks' and application approaches. I want to sort out a clean MVC model, where the M stands for a fully blown (POCO, POJO driven) domain model (according M.Fowler's EAA pattern) using a mature OO language (Java,C++) for implementation. The background is: I have a system with certain hardware components (that introduce system immanent active behavior) and a configuration database for system meta and HW-components configuration data (these are even usually self contained, since the HW-components are capable to persist their configuration data anyway). For realization of the configuration/status data exchange protocol with the HW-components we have chosen the Google Protobuf format, which works well for the directly wired communication with these components. This protocol is already used successfully with a Java based GUI application via TCP/IP connection to the main system controlling HW-component. This application has some drawbacks and design flaws for historical reasons. Now we want to develop an abstract model (domain model) for configuration and monitoring those HW-components, that represents a more use case oriented view to the overall system behavior. I have the feeling that a plain Java class model would fit best for this (c++ implementation seems to have too much implementation/integration overhead with viable language-bridge interfaces). Google Protobuf message definitions could still serve well to describe DTO objects used to interact with a domain model API. But integrating Google Protobuf messages client side for e.g. data binding in the current view doesn't seem to be a good choice. I'm thinking about some extra serialization features, e.g. for JSON based data exchange with the views/controllers. Most lightweight solutions seem to involve a python based presentation layer using JSON based data transfer (I'm at least not sure to be fully informed about this). Is there some lightweight (applicable for a limited ARM Linux platform) framework available, supporting such architecture to realize a web-application? UPDATE: According to my recent research and comments of colleagues I've noticed that using Java (and some JVM) might not be the preferable choice for integration with python on a limited linux system as we have (running on ARM9 with hard to discuss memory and MCU costs), but C/C++ modules would do well for this (since this forms the native interface to python extensions, doesn't it?). I can imagine to provide a domain model from an appropriate C/C++ API (though I still think it's more efforts and higher skill requirements for the involved developers to do with these languages). Still I'm searching for a good approach that supports such architecture. I'll appreciate any pointers!

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  • Oracle Customer Hub - Directions, Roadmap and Customer Success

    - by Mala Narasimharajan
     By Gurinder Bahl With less than a week from OOW 2012, I would like to introduce you all to the core Oracle Customer MDM Strategy sessions. Fragmentation of customer data across disparate systems prohibits companies from achieving a complete and accurate view of their customers. Oracle Customer Hub provide a comprehensive set of services, utilities and applications to create and maintain a trusted master customer system of record across the enterprise. Customer Hub centralizes customer data from disparate systems across your enterprise into a master repository. Existing systems are integrated in real-time or via batch with the Hub, allowing you to leverage legacy platform investments while capitalizing on the benefits of a single customer identity. Don’t miss out on two sessions geared towards Oracle Customer Hub:   1) Attend session CON9747 - Turn Customer Data into an Enterprise Asset with Oracle Fusion Customer Hub Applications at Oracle Open World 2012 on Monday, Oct 1st, 10:45 AM - 11:45 AM @ Moscone West – 2008. Manouj Tahiliani, Sr. Director MDM Product Management will provide insight into the vision of Oracle Fusion Customer Hub solutions, and review the roadmap. You will discover how Fusion Customer MDM can help your enterprise improve data quality, create accurate and complete customer information,  manage governance and help create great customer experiences. You will also understand how to leverage data quality capabilities and create a sophisticated customer foundation within Oracle Fusion Applications. You will also hear Danette Patterson, Group Lead, Church Pension Group talk about how Oracle Fusion Customer Hub applications provide a modern, next-generation, multi-domain foundation for managing customer information in a private cloud. 2)  Don't miss session  CON9692 - Customer MDM is key to Strategic Business Success and Customer Experience Management at Oracle Open World 2012 on Wednesday, October 3rd 2012 from 3:30-4:30pm @ Westin San Francisco Metropolitan 1. JP Hurtado, Director, Customer Systems, will provide insight on how RCCL overcame challenges of data quality, guest recognition & centralized customer view to provide consolidated customer view to multiple reservation, CRM, marketing, service, sales, data warehouse and loyalty systems. You will learn how Royal Caribbean Cruise Lines (RCCL), which has over 30 million customer and maintain multiple brands, leveraged Oracle Customer Hub (Siebel UCM) as backbone to customer data management strategy for past 5 years. Gurinder Bahl from MDM Product Management will provide an update on Oracle Customer Hub strategy, what we have achieved since last Open World and our future plans for the Oracle Customer Hub. You will learn about Customer Hub Data Quality capabilities around data analysis, cleansing, matching, address validation as well as reporting and monitoring capabilities. The MDM track at Oracle Open World covers variety of topics related to MDM. In addition to the product management team presenting product updates and roadmap, we have several Customer Panels, and Conference sessions. You can see an overview of MDM sessions here.  Looking forward to see you at Open World, the perfect opportunity to learn about cutting edge Oracle technologies. 

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  • How do I Integrate Production Database Hot Fixes into Shared Database Development model?

    - by TetonSig
    We are using SQL Source Control 3, SQL Compare, SQL Data Compare from RedGate, Mercurial repositories, TeamCity and a set of 4 environments including production. I am working on getting us to a dedicated environment per developer, but for at least the next 6 months we are stuck with a shared model. To summarize our current system, we have a DEV SQL server where developers first make changes/additions. They commit their changes through SQL Source Control to a local hgdev repository. When they execute an hg push to the main repository, TeamCity listens for that and then (among other things) pushes hgdev repository to hgrc. Another TeamCity process listens for that and does a pull from hgrc and deploys the latest to a QA SQL Server where regression and integration tests are run. When those are passed a push from hgrc to hgprod occurs. We do a compare of hgprod to our PREPROD SQL Server and generate deployment/rollback scripts for our production release. Separate from the above we have database Hot Fixes that will need to be applied in between releases. The process there is for our Operations team make changes on the PreProd database, and then after testing, to use SQL Source Control to commit their hot fix changes to hgprod from the PREPROD database, and then do a compare from hgprod to PRODUCTION, create deployment scripts and run them on PRODUCTION. If we were in a dedicated database per developer model, we could simply automatically push hgprod back to hgdev and merge in the hot fix change (through TeamCity monitoring for hgprod checkins) and then developers would pick it up and merge it to their local repository and database periodically. However, given that with a shared model the DEV database itself is the source of all changes, this won't work. Pushing hotfixes back to hgdev will show up in SQL Source Control as being different than DEV SQL Server and therefore we need to overwrite the reposistory with the "change" from the DEV SQL Server. My only workaround so far is to just have OPS assign a developer the hotfix ticket with a script attached and then we run their hotfixes against DEV ourselves to merge them back in. I'm not happy with that solution. Other than working faster to get to dedicated environment, are they other ways to keep this loop going automatically?

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  • Spotlight on a career path: Paul, Business Development Consultant

    - by Maria Sandu
    I came to work for Oracle in November 2012 as a Customer Intelligence Representative and since then I was promoted to a Business Development Consultant, for Commercial Industries in the UK, based in Dublin. My background was primarily in Logistics, working for such companies as Indaver Ireland, Wincanton and P&O. I spent 10 years working in this industry and gained experience in negotiating with customers and suppliers in order to meet the needs of both, monitoring the quality and quantity of goods as well as the efficiency and organisation of the movement and storage of products. I decided to move from my logistics career in 2009 to study Information Technology in D.I.T. This was a challenge for me to move my career path; however the lectures at the college helped me significantly with the ability to understand how IT can have an effect on how businesses operate. Following on from college I came to work for Oracle. This also presented challenges but the training I received and the encouragement from management helped me understand that the same business rules apply no matter what background you come from. I have also learnt that using my past experience in working with customers and suppliers in Logistics has helped me understand how to meet customer’s needs. Oracle has offered me excellent training such as Sandler Sales Techniques and John Costigan. I continue to get all the training that I need to develop my career. If you’re interested in joining the Business Development Group visit http://bit.ly/oracledirectcareers or follow our CareersatOracle Facebook Community! /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • Megjelent az Oracle Enterprise Manager 11g

    - by Lajos Sárecz
    Megjelent és letöltheto az Oracle Enterprise Manager 11gR1. Remélem az olvasók közül többen látták már a bejelentés videóját. Aki lemaradt volna róla bepótolhatja itt. Az új verzió számos újdonságot tartalmaz, melyek röviden összefoglalva az alábbiak: Eloször is az új verzió célja az alkalmazások üzemeltetése üzleti szemszögbol (Business Driven Application Management). A hagyományos komponens alapú rendszer menedzsment megközelítése egyszeruen nem állja meg a helyét az mai IT világában. Ezzel szemben a Business Driven Application Management segíti az üzemeltetoket, hogy az üzletet a leheto leghatékonyabban szolgálják ki, aminek eredményeképp az üzleti eredmények a legoptimálisabban alakulhatnak. A Business Driven Application Management elérése érdekében a 11gR1 a 10g-ben már elérheto végfelhasználói élmény monitorozásra épít. Ezzel a képességgel az IT sokkal jobban megérti, hogy a felhasználók hogyan használják az alkalmazásokat és eközben mit tapasztalnak. Ezt kiegészítve az új verzió fejlettebb üzleti tranzakció menedzsment képességekkel rendelkezik, ezáltal könnyebbé és gyorsabbá teszi a felhasználók számára problémát jelento tranzakciók javítását. Másodsorban az új verzió az alkalmazástól a diszk rétegig (Integrated Application-to-Disk Management) támogatja az üzemeltetést. Mivel minden egyes réteg képes befolyásolni a felhasználói élményt, ezért amint a felhasználókat érinto probléma detektálásra kerül, szükséges az érintett réteg részletes diagnosztikája, elemzése. Az Oracle Enterprise Manager 11gR1 natív támogatást ad az Oracle Database 11gR2, Exadata V2 és Fusion Middleware 11g termékekre. Az összetett alkalmazások menedzsmentjét támogató JVM Diagnosztika és Composite Application Monitoring and Modeler immár szerves részét képezik az új verziónak. Sot, az Enterprise Manager Grid Control és az Enterprise Manager Ops Center elso integrációs lépcsoje is elkészült, így a hardver szintu események is központilag monitorozhatók a Grid Control felületérol. Végül pedig az új verzió integrált rendszer menedzsement és támogatás (Integrated Systems Management and Support) képességgel rendelkezik. Ez azt jelenti, hogy az Oracle Enterprise Manager 11g integrálja a probléma diagnosztizálás és megoldás munkafolyamatát azáltal, hogy közvetlenül a Grid Control-ból lehetségessé válik a My Oracle Support szolgáltatásainak igénybevétele, mint például a szükséges patch-ek letöltése, service request nyitása, stb. Az Oracle support személyzete pedig az Enterprise Manager konfiguráció kezelési képességei révén azonnal információt gyujthetnek a környezetrol, hogy felgyorsuljon a probléma megoldás ideje. Ez a szoros integráció az Oracle Enterprise Manager és a My Oracle Support között segítheti ügyfeleinket a leghatékonyabb Oracle üzemeltetés elérésében. A következo hetekben igyekszem további részletekkel szolgálni, amint én is megismerem az új verzió képességeit. Az új verzió jelenleg 32 és 64 bites Linuxra érheto el. További portolások a következo hetekben várhatók.

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  • 2 Birds, 1 Stone: Enabling M2M and Mobility in Healthcare

    - by Eric Jensen
    Jim Connors has created a video showcase of a comprehensive healthcare solution, connecting a mobile application directly to an embedded patient monitoring system. In the demo, Jim illustrates how you can easily build solutions on top of the Java embedded platform, using Oracle products like Berkeley DB and Database Mobile Server. Jim is running Apache Tomcat on an embedded device, using Berkeley DB as the data store. BDB is transparently linked to an Oracle Database backend using  Database Mobile Server. Information protection is important in healthcare, so it is worth pointing out that these products offer strong data encryption, for storage as well as transit. In his video, Jim does a great job of demystifying M2M. What's compelling about this demo is that uses a solution architecture that enterprise developers are already comfortable and familiar with: a Java apps server with a database backend. The additional pieces used to embed this solution are Oracle Berkeley DB and Database Mobile Server. It functions transparently, from the perspective of Java apps developers. This means that organizations who understand Java apps (basically everyone) can use this technology to develop embedded M2M products. The potential uses for this technology in healthcare alone are immense; any device that measures and records some aspect of the patient could be linked, securely and directly, to the medical records database. Breathing, circulation, other vitals, sensory perception, blood tests, x-rats or CAT scans. The list goes on and on. In this demo case, it's a testament to the power of the Java embedded platform that they are able to easily interface the device, called a Pulse Oximeter, with the web application. If Jim had stopped there, it would've been a cool demo. But he didn't; he actually saved the most awesome part for the end! At 9:52 Jim drops a bombshell: He's also created an Android app, something a doctor would use to view patient health data from his mobile device. The mobile app is seamlessly integrated into the rest of the system, using the device agent from Oracle's Database Mobile Server. In doing so, Jim has really showcased the full power of this solution: the ability to build M2M solutions that integrate seamlessly with mobile applications. In closing, I want to point out that this is not a hypothetical demo using beta or even v1.0 products. Everything in Jim's demo is available today. What's more, every product shown is mature, and already in production at many customer sites, albeit not in the innovative combination Jim has come up with. If your customers are in the market for these type of solutions (and they almost certainly are) I encourage you to download the components and try it out yourself! All the Oracle products showcased in this video are available for evaluation download via Oracle Technology Network.

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  • Talking JavaOne with Rock Star Adam Bien

    - by Janice J. Heiss
    Among the most celebrated developers in recent years, especially in the domain of Java EE and JavaFX, is consultant Adam Bien, who, in addition to being a JavaOne Rock Star for Java EE sessions given in 2009 and 20011, is a Java Champion, the winner of Oracle Magazine’s 2011 Top Java Developer of the Year Award, and recently won a 2012 JAX Innovation Award as a top Java Ambassador. Bien will be presenting the following sessions: TUT3907 - Java EE 6/7: The Lean Parts CON3906 - Stress-Testing Java EE 6 Applications Without Stress CON3908 - Building Serious JavaFX 2 Applications CON3896 - Interactive Onstage Java EE Overengineering I spoke with Bien to get his take on Java today. He expressed excitement that the smallest companies and startups are showing increasing interest in Java EE. “This is a very good sign,” said Bien. “Only a few years ago J2EE was mostly used by larger companies -- now it becomes interesting even for one-person shows. Enterprise Java events are also extremely popular. On the Java SE side, I'm really excited about Project Nashorn.” Nashorn is an upcoming JavaScript engine, developed fully in Java by Oracle, and based on the Da Vinci Machine (JSR 292) which is expected to be available for Java 8.   Bien expressed concern about a common misconception regarding Java's mediocre productivity. “The problem is not Java,” explained Bien, “but rather systems built with ancient patterns and approaches. Sometimes it really is ‘Cargo Cult Programming.’ Java SE/EE can be incredibly productive and lean without the unnecessary and hard-to-maintain bloat. The real problems are ‘Ivory Towers’ and not Java’s lack of productivity.” Bien remarked that if there is one thing he wanted Java developers to understand it is that, "Premature optimization is the root of all evil. Or at least of some evil. Modern JVMs and application servers are hard to optimize upfront. It is far easier to write simple code and measure the results continuously. Identify the hotspots first, then optimize.” He advised Java EE developers to, “Rethink everything you know about Enterprise Java. Before you implement anything, ask the question: ‘Why?’ If there is no clear answer -- just don't do it. Most well known best practices are outdated. Focus your efforts on the domain problem and not the technology.” Looking ahead, Bien said, “I would like to see open source application servers running directly on a hypervisor. Packaging the whole runtime in a single file would significantly simplify the deployment and operations.”Check out a recent Java Magazine interview with Bien about his Java EE 6 stress monitoring tool here. Originally published on blogs.oracle.com/javaone.

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  • How to wire finite state machine into component-based architecture?

    - by Pup
    State machines seem to cause harmful dependencies in component-based architectures. How, specifically, is communication handled between a state machine and the components that carry out state-related behavior? Where I'm at: I'm new to component-based architectures. I'm making a fighting game, although I don't think that should matter. I envision my state machine being used to toggle states like "crouching", "dashing", "blocking", etc. I've found this state-management technique to be the most natural system for a component-based architecture, but it conflicts with techniques I've read about: Dynamic Game Object Component System for Mutable Behavior Characters It suggests that all components activate/deactivate themselves by continually checking a condition for activation. I think that actions like "running" or "walking" make sense as states, which is in disagreement with the accepted response here: finite state machine used in mario like platform game I've found this useful, but ambiguous: How to implement behavior in a component-based game architecture? It suggests having a separate component that contains nothing but a state machine. But, this necessitates some kind of coupling between the state machine component and nearly all the other components. I don't understand how this coupling should be handled. These are some guesses: A. Components depend on state machine: Components receive reference to state machine component's getState(), which returns an enumeration constant. Components update themselves regularly and check this as needed. B. State machine depends on components: The state machine component receives references to all the components it's monitoring. It queries their getState() methods to see where they're at. C. Some abstraction between them Use an event hub? Command pattern? D. Separate state objects that reference components State Pattern is used. Separate state objects are created, which activate/deactivate a set of components. State machine switches between state objects. I'm looking at components as implementations of aspects. They do everything that's needed internally to make that aspect happen. It seems like components should function on their own, without relying on other components. I know some dependencies are necessary, but state machines seem to want to control all of my components.

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  • SQL SERVER – Transaction Log Full – Transaction Log Larger than Data File – Notes from Fields #001

    - by Pinal Dave
    I am very excited to announce a new series on this blog – Notes from Fields. I have been blogging for almost 7 years on this blog and it has been a wonderful experience. Though, I have extensive experience with SQL and Databases, it is always a good idea that we consult experts for their advice and opinion. Following the same thought process, I have started this new series of Notes from Fields. In this series we will have notes from various experts in the database world. My friends at Linchpin People have graciously decided to support me in my new initiation.  Linchpin People are database coaches and wellness experts for a data driven world. In this very first episode of the Notes from Fields series database expert Tim Radney (partner at Linchpin People) explains a very common issue DBA and Developer faces in their career, when database logs fills up your hard-drive or your database log is larger than your data file. Read the experience of Tim in his own words. As a consultant, I encounter a number of common issues with clients.  One of the more common things I encounter is finding a user database in the FULL recovery model that does not make a regular transaction log backups or ever had a transaction log backup. When I find this, usually the transaction log is several times larger than the data file. Finding this issue is very significant to me in that it allows to me to discuss service level agreements with the client. I get to ask questions such as, are nightly full backups sufficient or do they need point in time recovery.  This conversation has now signed with the customer and gets them to thinking about their disaster recovery and high availability solutions. This issue is also very prominent on SQL Server forums and usually has the title of “Help, my transaction log has filled up my disk” or “Help, my transaction log is many times the size of my database”. In cases where the client only needs the previous full nights backup, I am able to change the recovery model to SIMPLE and shrink the transaction log using DBCC SHRINKFILE (2,1) or by specifying the transaction log file name by using DBCC SHRINKFILE (file_name, target_size). When the client needs point in time recovery then in most cases I will still end up switching the client to the SIMPLE recovery model to truncate the transaction log followed by a full backup. I will then schedule a SQL Agent job to make the regular transaction log backups with an interval determined by the client to meet their service level agreements. It should also be noted that typically when I find an overgrown transaction log the virtual log file count is also out of control. I clean up will always take that into account as well.  That is a subject for a future blog post. If your SQL Server is facing any issue we can Fix Your SQL Server. Additional reading: Monitoring SQL Server Database Transaction Log Space Growth – DBCC SQLPERF(logspace)  SQL SERVER – How to Stop Growing Log File Too Big Shrinking Truncate Log File – Log Full Reference: Pinal Dave (http://blog.sqlauthority.com)Filed under: PostADay, SQL, SQL Authority, SQL Backup and Restore, SQL Query, SQL Server, SQL Tips and Tricks, T SQL

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  • PASS 13 Dispatches: moving to the cloud

    - by Tony Davis
    PASS Summit 13, Day 1 keynote by Quentin Clarke and we're hearing about “redefiniing mission critical in the cloud”. With a move to the Windows Azure cloud comes the promise of capacity on demand, automatic HA, backups, patching and so on, as well as passing responsibility to MS for managing hardware, upgrades and so on. However, for many databases and applications the best route to the cloud is not necessarily obvious. For most, the path of least resistance is IaaS – SQL Server in a Azure VM. It removes the hardware burden but you still have to manage your databases and implementing HA for SQL Server is your responsibility. Also, scaling up comes at quite a cost – the biggest VM (8 CPU cores, 56 GB RAM, 16 1TB drives with 500 IOPS each) weighs in at over over $4500 per month. With PaaS, in the form of Windows SQL Database, you get a “3-copies replica set” so HA comes out-of the box, and removes the majority of the administration burden, but you are moving your database into a very different environment. For a start, it's a shared environment, with other customers using the same compute nodes in the cluster, and potentially even sharing the same database (multi-tenancy). Unless you pay for SQL DB Premium edition, the resources available for your workload will depends on how nicely others “play” in the shared environment. You'll potentially need to do a lot of tuning, and application rewriting to avoid throttling issues, optimising application-database communication to deal with increased latency between the two, and so on. You'll need aggressive application caching. You'll also need retry logic and to deal with (expected) node failure and the need to reconnect. In Tuesday's PASS Summit pre-con from the SQLCAT team, they spent a lot of time covering some of the telemetric techniques (collect into Azure storage the necessary monitoring data) to perform capacity planning, work out the hotspots and bottlenecks in your cloud applications. Tools like WAD (Windows Azure Diagnostics), performance counters SQL Database DMVs, and others, will be essential. Of course, to truly exploit the vast horizontal scaling that is available from the existence of thousands of compute nodes, you'll also need to need to consider how to “shard” your data so Azure can move it between nodes at will. Finding the right path to the Cloud isn't easy, but it's coming. I spoke to people one year ago who saw no real benefit in trying to move their infrastructure and databases to the cloud, but now at their company, it's the conversation that won't go away. Tony.  

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  • Harness MySQL's Continued Performance Tuning Improvements

    - by Antoinette O'Sullivan
    To fully harness the continued improvements in performance tuning you get with MySQL, take the MySQL Performance Tuning course. This 4 day class teaches you practical, safe, highly efficient ways to optimize performance for the MySQL Server. You will learn the skills needed to use tools for monitoring, evaluating and tuning.  You can take this course in the following three ways: Training-on-Demand: Follow this course at your own pace and from your own desk with streaming video of instructor delivery and booking time to follow hands-on exercises at your own convenience. Live-Virtual: Attend a live instructor-led event from your own desk. Choose from the numerous events on the schedule. In-Class:  Travel to an education center to follow this class. A sample of events on the schedule is shown below:  Location  Date  Delivery Language  Tokyo, Japan  19 November 2012  Japanese  Mechelen, Belgium  4 February 2013  English  London, England  19 November 2012  English  Budapest, Hungary  21 May 2013  Hungarian  Milan, Italy  14 January 2013  Italian  Rome, Italy  3 December 2012  Italian  Riga, Latvia  10 December 2012  Latvian  Amsterdam, Netherlands  7 January 2013  Dutch  Nieuwegein, Netherlands  26 November 2012  Dutch  Warsaw, Poland  3 December 2012  Polish  Lisbon, Portugal  4 February 2013  European Portugese  Porto, Portugal  4 February 2013  European Portugese  Barcelona, Spain  25 March 2013  Spanish  Madrid, Spain  17 December 2012  Spanish  Sydney, Australia  26 November 2012  English  Edmonton, Canada  10 December 2012  English  Montreal, Canada  26 November 2012  English  Ottawa, Canada  26 November 2012  English  Toronto, Canada  26 November 2012  English  Vancouver, Canada  10 December 2012  English  Sao Paolo, Brazil  26 November 2012  Brazilan Portugese For more information on this class or to know more about other courses on the authentic MySQL curriculum. see http://oracle.com/education/mysql. Note, many organizations deploy both Oracle Database and MySQL side by side to serve different needs, and as a database professional you can find training courses on both topics at Oracle University! Check out the upcoming Oracle Database training courses and MySQL training courses. Even if you're only managing Oracle Databases at this point of time, getting familiar with MySQL will broaden your career path with growing job demand.

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  • JavaOne Rock Star – Adam Bien

    - by Janice J. Heiss
    Among the most celebrated developers in recent years, especially in the domain of Java EE and JavaFX, is consultant Adam Bien, who, in addition to being a JavaOne Rock Star for Java EE sessions given in 2009 and 2011, is a Java Champion, the winner of Oracle Magazine’s 2011 Top Java Developer of the Year Award, and recently won a 2012 JAX Innovation Award as a top Java Ambassador. Bien will be presenting the following sessions: TUT3907 - Java EE 6/7: The Lean Parts CON3906 - Stress-Testing Java EE 6 Applications Without Stress CON3908 - Building Serious JavaFX 2 Applications CON3896 - Interactive Onstage Java EE Overengineering I spoke with Bien to get his take on Java today. He expressed excitement that the smallest companies and startups are showing increasing interest in Java EE. “This is a very good sign,” said Bien. “Only a few years ago J2EE was mostly used by larger companies -- now it becomes interesting even for one-person shows. Enterprise Java events are also extremely popular. On the Java SE side, I'm really excited about Project Nashorn.” Nashorn is an upcoming JavaScript engine, developed fully in Java by Oracle, and based on the Da Vinci Machine (JSR 292) which is expected to be available for Java 8.    Bien expressed concern about a common misconception regarding Java's mediocre productivity. “The problem is not Java,” explained Bien, “but rather systems built with ancient patterns and approaches. Sometimes it really is ‘Cargo Cult Programming.’ Java SE/EE can be incredibly productive and lean without the unnecessary and hard-to-maintain bloat. The real problems are ‘Ivory Towers’ and not Java’s lack of productivity.” Bien remarked that if there is one thing he wanted Java developers to understand it is that, "Premature optimization is the root of all evil. Or at least of some evil. Modern JVMs and application servers are hard to optimize upfront. It is far easier to write simple code and measure the results continuously. Identify the hotspots first, then optimize.”   He advised Java EE developers to, “Rethink everything you know about Enterprise Java. Before you implement anything, ask the question: ‘Why?’ If there is no clear answer -- just don't do it. Most well known best practices are outdated. Focus your efforts on the domain problem and not the technology.” Looking ahead, Bien remarked, “I would like to see open source application servers running directly on a hypervisor. Packaging the whole runtime in a single file would significantly simplify the deployment and operations.” Check out a recent Java Magazine interview with Bien about his Java EE 6 stress monitoring tool here.

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  • Is my computer slow due to lack of swap

    - by Kristian Jensen
    A few months ago, I installed Ubuntu 12.04 alongside with Windows 7 on my Asus EEE-PC 1015bx. It has a tendency of freezing and when trying to investigate I found that a swap partition of only 256 MB had been created. The Asus EEE-PC 1015bx is born with 1 GByte RAM only and it is not possible to add further or exchange the existing 1 GByte with a larger card. When looking at the system monitor, it looks like all swap is being utilized along with 70-75% of the RAM, even with very few applications running. Can the lack of much swap space be the reason for my computer running slowly and at times freezing? How can I add a swap partition? Or should I add a swap file instead? At the moment, I see two partitions when viewing the system monitor: one 28.6 GByte ext4 partition which must be the one containing Ubuntu and one 100 GByte fuseblk partition which I assume is the one holding Windows. It shows that I have 18.6 GByte free space on the ext4 partition. Can I "take a bite" from the ext4 partition and convert this into a swap partition? I was thinking something like 3 GBytes for swap considering my limited RAM. I hope that someone can guide me through. Thank you. 20th Oct 2012 - Further details Thank you for below answer which I find very useful. I am certainly considering switching to one of your suggested shells as I can see from the Internet that many have posted that these require much fewer resources than ubuntu. It seems to me that lubuntu is the perfect match for my very limited computer. I will have to wait a few days, though, as I am presently limited by a very slow and restricted Internet connection via satellite. But will lubuntu install as simply another shell replacing unity or will it replace ubuntu all together? Will the software that I have installed under ubuntu still be accessible in lubuntu? And can I return to ubuntu if required? Regarding the actual question of swap: When I run gparted, it shows me that there is one ntfs partition of 100 GBytes from where it boots and the before mentioned ext4 partition of 28.6 GBytes is not mentioned. Could it be that my ubuntu installation resides inside this 100 GBytes ntfs partiotion? And if so, can I take a bite of this for my swap partition? Realising that gparted is shown in Danish, I hope that you can make out what I mean. System monitoring shows below details: Once again I sincerely hope that you can help. Thank you.

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  • Bad Data is Really the Monster

    - by Dain C. Hansen
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Bad Data is really the monster – is an article written by Bikram Sinha who I borrowed the title and the inspiration for this blog. Sinha writes: “Bad or missing data makes application systems fail when they process order-level data. One of the key items in the supply-chain industry is the product (aka SKU). Therefore, it becomes the most important data element to tie up multiple merchandising processes including purchase order allocation, stock movement, shipping notifications, and inventory details… Bad data can cause huge operational failures and cost millions of dollars in terms of time, resources, and money to clean up and validate data across multiple participating systems. Yes bad data really is the monster, so what do we do about it? Close our eyes and hope it stays in the closet? We’ve tacked this problem for some years now at Oracle, and with our latest introduction of Oracle Enterprise Data Quality along with our integrated Oracle Master Data Management products provides a complete, best-in-class answer to the bad data monster. What’s unique about it? Oracle Enterprise Data Quality also combines powerful data profiling, cleansing, matching, and monitoring capabilities while offering unparalleled ease of use. What makes it unique is that it has dedicated capabilities to address the distinct challenges of both customer and product data quality – [different monsters have different needs of course!]. And the ability to profile data is just as important to identify and measure poor quality data and identify new rules and requirements. Included are semantic and pattern-based recognition to accurately parse and standardize data that is poorly structured. Finally all of the data quality components are integrated with Oracle Master Data Management, including Oracle Customer Hub and Oracle Product Hub, as well as Oracle Data Integrator Enterprise Edition and Oracle CRM. Want to learn more? On Tuesday Nov 15th, I invite you to listen to our webcast on Reduce ERP consolidation risks with Oracle Master Data Management I’ll be joined by our partner iGate Patni and be talking about one specific way to deal with the bad data monster specifically around ERP consolidation. Look forward to seeing you there!

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  • Social Analytics and the Customer

    - by David Dorf
    Many successful retailers put the customer at the center of everything they do, so its important that the customer is modeled correctly across all their systems.  The path to omni-channel starts and ends with the customer so at ARTS, our next big project is focused on ensuring a consistent representation of customers across our transactional data model, datawarehouse model, and XML schemas.  Further, we've started a new whitepaper that describes how Big Data and Social Media Analytics should be leveraged by retailers to add and additional level of customer insight. Let's start by taking a closer look at the meaning of social analytics.  Here's my definition: Social Analytics, in the retail context, describes the analysis of data obtained from social media sources in an effort to better comprehend and interact with the community of consumers.  This discipline seeks to understand what’s being said by the community about brands and products (“monitoring”), as well as understand the behaviors of those in the community (“profiling”).  The results are used to enforce the brand image, improve product decisions, and better focus marketing, all of which lead to increased sales. To help illustrate the facets of social analytics, I drew the diagram below which was originally published by Retail Touchpoints. There are lots of tools on the market that allow retailers to monitor social media for brand and product mentions.  These include analysis of sentiment, reach, share of voice, engagement, etc.  When your brand is mentioned, good or bad, its an opportunity to engage with the customer and possibly lead to a sale.  Because products are not always unique, its much more difficult to monitor product mentions, but detecting product trends early can help a retailer make better merchandising decisions, especially in fashion. Once a retailer understands what's being said, the next step is learn more about who's saying it.  That involves profiling customers beyond simple demographics to understand their motivations.  Much can be learned from patterns, and even more when customers voluntarily share their data.  Knowing that a customer is passionate about, for example, mountain biking allows the retailer to make relevant offers on helmets, ask for opinions on hydration, and help spread marketing messages. Social analytics has many facets that benefit retailers, some of which are easy but many of which are hard.  Its important for the CMO and CIO to work closely together to plan for these capabilities and monitor the maturity of tools on the market.  This is an area that will separate winners from losers.

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