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  • Conversation as User Assistance

    - by ultan o'broin
    Applications User Experience members (Erika Web, Laurie Pattison, and I) attended the User Assistance Europe Conference in Stockholm, Sweden. We were impressed with the thought leadership and practical application of ideas in Anne Gentle's keynote address "Social Web Strategies for Documentation". After the conference, we spoke with Anne to explore the ideas further. Anne Gentle (left) with Applications User Experience Senior Director Laurie Pattison In Anne's book called Conversation and Community: The Social Web for Documentation, she explains how user assistance is undergoing a seismic shift. The direction is away from the old print manuals and online help concept towards a web-based, user community-driven solution using social media tools. User experience professionals now have a vast range of such tools to start and nurture this "conversation": blogs, wikis, forums, social networking sites, microblogging systems, image and video sharing sites, virtual worlds, podcasts, instant messaging, mashups, and so on. That user communities are a rich source of user assistance is not a surprise, but the extent of available assistance is. For example, we know from the Consortium for Service Innovation that there has been an 'explosion' of user-generated content on the web. User-initiated community conversations provide as much as 30 times the number of official help desk solutions for consortium members! The growing reliance on user community solutions is clearly a user experience issue. Anne says that user assistance as conversation "means getting closer to users and helping them perform well. User-centered design has been touted as one of the most important ideas developed in the last 20 years of workplace writing. Now writers can take the idea of user-centered design a step further by starting conversations with users and enabling user assistance in interactions." Some of Anne's favorite examples of this paradigm shift from the world of traditional documentation to community conversation include: Writer Bob Bringhurst's blog about Adobe InDesign and InCopy products and Adobe's community help The Microsoft Development Network Community Center ·The former Sun (now Oracle) OpenDS wiki, NetBeans Ruby and other community approaches to engage diverse audiences using screencasts, wikis, and blogs. Cisco's customer support wiki, EMC's community, as well as Symantec and Intuit's approaches The efforts of Ubuntu, Mozilla, and the FLOSS community generally Adobe Writer Bob Bringhurst's Blog Oracle is not without a user community conversation too. Besides the community discussions and blogs around documentation offerings, we have the My Oracle Support Community forums, Oracle Technology Network (OTN) communities, wiki, blogs, and so on. We have the great work done by our user groups and customer councils. Employees like David Haimes reach out, and enthusiastic non-employee gurus like Chet Justice (OracleNerd), Floyd Teter and Eddie Awad provide great "how-to" information too. But what does this paradigm shift mean for existing technical writers as users turn away from the traditional printable PDF manual deliverables? We asked Anne after the conference. The writer role becomes one of conversation initiator or enabler. The role evolves, along with the process, as the users define their concept of user assistance and terms of engagement with the product instead of having it pre-determined. It is largely a case now of "inventing the job while you're doing it, instead of being hired for it" Anne said. There is less emphasis on formal titles. Anne mentions that her own title "Content Stacker" at OpenStack; others use titles such as "Content Curator" or "Community Lead". However, the role remains one essentially about communications, "but of a new type--interacting with users, moderating, curating content, instead of sitting down to write a manual from start to finish." Clearly then, this role is open to more than professional technical writers. Product managers who write blogs, developers who moderate forums, support professionals who update wikis, rock star programmers with a penchant for YouTube are ideal. Anyone with the product knowledge, empathy for the user, and flair for relationships on the social web can join in. Some even perform these roles already but do not realize it. Anne feels the technical communicator space will move from hiring new community conversation professionals (who are already active in the space through blogging, tweets, wikis, and so on) to retraining some existing writers over time. Our own research reveals that the established proponents of community user assistance even set employee performance objectives for internal content curators about the amount of community content delivered by people outside the organization! To take advantage of the conversations on the web as user assistance, enterprises must first establish where on the spectrum their community lies. "What is the line between community willingness to contribute and the enterprise objectives?" Anne asked. "The relationship with users must be managed and also measured." Anne believes that the process can start with a "just do it" approach. Begin by reaching out to existing user groups, individual bloggers and tweeters, forum posters, early adopter program participants, conference attendees, customer advisory board members, and so on. Use analytical tools to measure the level of conversation about your products and services to show a return on investment (ROI), winning management support. Anne emphasized that success with the community model is dependent on lowering the technical and motivational barriers so that users can readily contribute to the conversation. Simple tools must be provided, and guidelines, if any, must be straightforward but not mandatory. The conversational approach is one where traditional style and branding guides do not necessarily apply. Tools and infrastructure help users to create content easily, to search and find the information online, read it, rate it, translate it, and participate further in the content's evolution. Recognizing contributors by using ratings on forums, giving out Twitter kudos, conference invitations, visits to headquarters, free products, preview releases, and so on, also encourages the adoption of the conversation model. The move to conversation as user assistance is not free, but there is a business ROI. The conversational model means that customer service is enhanced, as user experience moves from a functional to a valued, emotional level. Studies show a positive correlation between loyalty and financial performance (Consortium for Service Innovation, 2010), and as customer experience and loyalty become key differentiators, user experience professionals cannot explore the model's possibilities. The digital universe (measured at 1.2 million petabytes in 2010) is doubling every 12 to 18 months, and 70 percent of that universe consists of user-generated content (IDC, 2010). Conversation as user assistance cannot be ignored but must be embraced. It is a time to manage for abundance, not scarcity. Besides, the conversation approach certainly sounds more interesting, rewarding, and fun than the traditional model! I would like to thank Anne for her time and thoughts, and recommend that all user assistance professionals read her book. You can follow Anne on Twitter at: http://www.twitter.com/annegentle. Oracle's Acrolinx IQ deployment was used to author this article.

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  • The Challenge with HTML5 – In Pictures

    - by dwahlin
    I love working with Web technologies and am looking forward to the new functionality that HTML5 will ultimately bring to the table (some of which can be used today). Having been through the div versus layer battle back in the IE4 and Netscape 4 days I think we’re headed down that road again as a result of browsers implementing features differently. I’ve been spending a lot of time researching and playing around with HTML5 samples and features (mainly because we’re already seeing demand for training on HTML5) and there’s a lot of great stuff there that will truly revolutionize web applications as we know them. However, browsers just aren’t there yet and many people outside of the development world don’t really feel a need to upgrade their browser if it’s working reasonably well (Mom and Dad come to mind) so it’s going to be awhile. There’s a nice test site at http://www.HTML5Test.com that runs through different HTML5 features and scores how well they’re supported. They don’t test for everything and are very clear about that on the site: “The HTML5 test score is only an indication of how well your browser supports the upcoming HTML5 standard and related specifications. It does not try to test all of the new features offered by HTML5, nor does it try to test the functionality of each feature it does detect. Despite these shortcomings we hope that by quantifying the level of support users and web developers will get an idea of how hard the browser manufacturers work on improving their browsers and the web as a development platform. The score is calculated by testing for the many new features of HTML5. Each feature is worth one or more points. Apart from the main HTML5 specification and other specifications created the W3C HTML Working Group, this test also awards points for supporting related drafts and specifications. Some of these specifications were initially part of HTML5, but are now further developed by other W3C working groups. WebGL is also part of this test despite not being developed by the W3C, because it extends the HTML5 canvas element with a 3d context. The test also awards bonus points for supporting audio and video codecs and supporting SVG or MathML embedding in a plain HTML document. These test do not count towards the total score because HTML5 does not specify any required audio or video codec. Also SVG and MathML are not required by HTML5, the specification only specifies rules for how such content should be embedded inside a plain HTML file. Please be aware that the specifications that are being tested are still in development and could change before receiving an official status. In the future new tests will be added for the pieces of the specification that are currently still missing. The maximum number of points that can be scored is 300 at this moment, but this is a moving goalpost.” It looks like their tests haven’t been updated since June, but the numbers are pretty scary as a developer because it means I’m going to have to do a lot of browser sniffing before assuming a particular feature is available to use. Not that much different from what we do today as far as browser sniffing you say? I’d have to disagree since HTML5 takes it to a whole new level. In today’s world we have script libraries such as jQuery (my personal favorite), Prototype, script.aculo.us, YUI Library, MooTools, etc. that handle the heavy lifting for us. Until those libraries handle all of the key HTML5 features available it’s going to be a challenge. Certain features such as Canvas are supported fairly well across most of the major browsers while other features such as audio and video are hit or miss depending upon what codec you want to use. Run the tests yourself to see what passes and what fails for different browsers. You can also view the HTML5 Test Suite Conformance Results at http://test.w3.org/html/tests/reporting/report.htm (a work in progress). The table below lists the scores that the HTML5Test site returned for different browsers I have installed on my desktop PC and laptop. A specific list of tests run and features supported are given when you go to the site. Note that I went ahead and tested the IE9 beta and it didn’t do nearly as good as I expected it would, but it’s not officially out yet so I expect that number will change a lot. Am I opposed to HTML5 as a result of these tests? Of course not - I’m actually really excited about what it offers.  However, I’m trying to be realistic and feel it'll definitely add a new level of headache to the Web application development process having been through something like this many years ago. On the flipside, developers that are able to target a specific browser (typically Intranet apps) or master the cross-browser issues are going to release some pretty sweet applications. Check out http://html5gallery.com/ for a look at some of the more cutting-edge sites out there that use HTML5. Also check out the http://www.beautyoftheweb.com site that Microsoft put together to showcase IE9. Chrome 8 Safari 5 for Windows     Opera 10 Firefox 3.6     Internet Explorer 9 Beta (Note that it’s still beta) Internet Explorer 8

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  • Securing an ASP.NET MVC 2 Application

    - by rajbk
    This post attempts to look at some of the methods that can be used to secure an ASP.NET MVC 2 Application called Northwind Traders Human Resources.  The sample code for the project is attached at the bottom of this post. We are going to use a slightly modified Northwind database. The screen capture from SQL server management studio shows the change. I added a new column called Salary, inserted some random salaries for the employees and then turned off AllowNulls.   The reporting relationship for Northwind Employees is shown below.   The requirements for our application are as follows: Employees can see their LastName, FirstName, Title, Address and Salary Employees are allowed to edit only their Address information Employees can see the LastName, FirstName, Title, Address and Salary of their immediate reports Employees cannot see records of non immediate reports.  Employees are allowed to edit only the Salary and Title information of their immediate reports. Employees are not allowed to edit the Address of an immediate report Employees should be authenticated into the system. Employees by default get the “Employee” role. If a user has direct reports, they will also get assigned a “Manager” role. We use a very basic empId/pwd scheme of EmployeeID (1-9) and password test$1. You should never do this in an actual application. The application should protect from Cross Site Request Forgery (CSRF). For example, Michael could trick Steven, who is already logged on to the HR website, to load a page which contains a malicious request. where without Steven’s knowledge, a form on the site posts information back to the Northwind HR website using Steven’s credentials. Michael could use this technique to give himself a raise :-) UI Notes The layout of our app looks like so: When Nancy (EmpID 1) signs on, she sees the default page with her details and is allowed to edit her address. If Nancy attempts to view the record of employee Andrew who has an employeeID of 2 (Employees/Edit/2), she will get a “Not Authorized” error page. When Andrew (EmpID 2) signs on, he can edit the address field of his record and change the title and salary of employees that directly report to him. Implementation Notes All controllers inherit from a BaseController. The BaseController currently only has error handling code. When a user signs on, we check to see if they are in a Manager role. We then create a FormsAuthenticationTicket, encrypt it (including the roles that the employee belongs to) and add it to a cookie. private void SetAuthenticationCookie(int employeeID, List<string> roles) { HttpCookiesSection cookieSection = (HttpCookiesSection) ConfigurationManager.GetSection("system.web/httpCookies"); AuthenticationSection authenticationSection = (AuthenticationSection) ConfigurationManager.GetSection("system.web/authentication"); FormsAuthenticationTicket authTicket = new FormsAuthenticationTicket( 1, employeeID.ToString(), DateTime.Now, DateTime.Now.AddMinutes(authenticationSection.Forms.Timeout.TotalMinutes), false, string.Join("|", roles.ToArray())); String encryptedTicket = FormsAuthentication.Encrypt(authTicket); HttpCookie authCookie = new HttpCookie(FormsAuthentication.FormsCookieName, encryptedTicket); if (cookieSection.RequireSSL || authenticationSection.Forms.RequireSSL) { authCookie.Secure = true; } HttpContext.Current.Response.Cookies.Add(authCookie); } We read this cookie back in Global.asax and set the Context.User to be a new GenericPrincipal with the roles we assigned earlier. protected void Application_AuthenticateRequest(Object sender, EventArgs e){ if (Context.User != null) { string cookieName = FormsAuthentication.FormsCookieName; HttpCookie authCookie = Context.Request.Cookies[cookieName]; if (authCookie == null) return; FormsAuthenticationTicket authTicket = FormsAuthentication.Decrypt(authCookie.Value); string[] roles = authTicket.UserData.Split(new char[] { '|' }); FormsIdentity fi = (FormsIdentity)(Context.User.Identity); Context.User = new System.Security.Principal.GenericPrincipal(fi, roles); }} We ensure that a user has permissions to view a record by creating a custom attribute AuthorizeToViewID that inherits from ActionFilterAttribute. public class AuthorizeToViewIDAttribute : ActionFilterAttribute{ IEmployeeRepository employeeRepository = new EmployeeRepository(); public override void OnActionExecuting(ActionExecutingContext filterContext) { if (filterContext.ActionParameters.ContainsKey("id") && filterContext.ActionParameters["id"] != null) { if (employeeRepository.IsAuthorizedToView((int)filterContext.ActionParameters["id"])) { return; } } throw new UnauthorizedAccessException("The record does not exist or you do not have permission to access it"); }} We add the AuthorizeToView attribute to any Action method that requires authorization. [HttpPost][Authorize(Order = 1)]//To prevent CSRF[ValidateAntiForgeryToken(Salt = Globals.EditSalt, Order = 2)]//See AuthorizeToViewIDAttribute class[AuthorizeToViewID(Order = 3)] [ActionName("Edit")]public ActionResult Update(int id){ var employeeToEdit = employeeRepository.GetEmployee(id); if (employeeToEdit != null) { //Employees can edit only their address //A manager can edit the title and salary of their subordinate string[] whiteList = (employeeToEdit.IsSubordinate) ? new string[] { "Title", "Salary" } : new string[] { "Address" }; if (TryUpdateModel(employeeToEdit, whiteList)) { employeeRepository.Save(employeeToEdit); return RedirectToAction("Details", new { id = id }); } else { ModelState.AddModelError("", "Please correct the following errors."); } } return View(employeeToEdit);} The Authorize attribute is added to ensure that only authorized users can execute that Action. We use the TryUpdateModel with a white list to ensure that (a) an employee is able to edit only their Address and (b) that a manager is able to edit only the Title and Salary of a subordinate. This works in conjunction with the AuthorizeToViewIDAttribute. The ValidateAntiForgeryToken attribute is added (with a salt) to avoid CSRF. The Order on the attributes specify the order in which the attributes are executed. The Edit View uses the AntiForgeryToken helper to render the hidden token: ......<% using (Html.BeginForm()) {%><%=Html.AntiForgeryToken(NorthwindHR.Models.Globals.EditSalt)%><%= Html.ValidationSummary(true, "Please correct the errors and try again.") %><div class="editor-label"> <%= Html.LabelFor(model => model.LastName) %></div><div class="editor-field">...... The application uses View specific models for ease of model binding. public class EmployeeViewModel{ public int EmployeeID; [Required] [DisplayName("Last Name")] public string LastName { get; set; } [Required] [DisplayName("First Name")] public string FirstName { get; set; } [Required] [DisplayName("Title")] public string Title { get; set; } [Required] [DisplayName("Address")] public string Address { get; set; } [Required] [DisplayName("Salary")] [Range(500, double.MaxValue)] public decimal Salary { get; set; } public bool IsSubordinate { get; set; }} To help with displaying readonly/editable fields, we use a helper method. //Simple extension method to display a TextboxFor or DisplayFor based on the isEditable variablepublic static MvcHtmlString TextBoxOrLabelFor<TModel, TProperty>(this HtmlHelper<TModel> htmlHelper, Expression<Func<TModel, TProperty>> expression, bool isEditable){ if (isEditable) { return htmlHelper.TextBoxFor(expression); } else { return htmlHelper.DisplayFor(expression); }} The helper method is used in the view like so: <%=Html.TextBoxOrLabelFor(model => model.Title, Model.IsSubordinate)%> As mentioned in this post, there is a much easier way to update properties on an object. Download Demo Project VS 2008, ASP.NET MVC 2 RTM Remember to change the connectionString to point to your Northwind DB NorthwindHR.zip Feedback and bugs are always welcome :-)

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  • Session memory – who’s this guy named Max and what’s he doing with my memory?

    - by extended_events
    SQL Server MVP Jonathan Kehayias (blog) emailed me a question last week when he noticed that the total memory used by the buffers for an event session was larger than the value he specified for the MAX_MEMORY option in the CREATE EVENT SESSION DDL. The answer here seems like an excellent subject for me to kick-off my new “401 – Internals” tag that identifies posts where I pull back the curtains a bit and let you peek into what’s going on inside the extended events engine. In a previous post (Option Trading: Getting the most out of the event session options) I explained that we use a set of buffers to store the event data before  we write the event data to asynchronous targets. The MAX_MEMORY along with the MEMORY_PARTITION_MODE defines how big each buffer will be. Theoretically, that means that I can predict the size of each buffer using the following formula: max memory / # of buffers = buffer size If it was that simple I wouldn’t be writing this post. I’ll take “boundary” for 64K Alex For a number of reasons that are beyond the scope of this blog, we create event buffers in 64K chunks. The result of this is that the buffer size indicated by the formula above is rounded up to the next 64K boundary and that is the size used to create the buffers. If you think visually, this means that the graph of your max_memory option compared to the actual buffer size that results will look like a set of stairs rather than a smooth line. You can see this behavior by looking at the output of dm_xe_sessions, specifically the fields related to the buffer sizes, over a range of different memory inputs: Note: This test was run on a 2 core machine using per_cpu partitioning which results in 5 buffers. (Seem my previous post referenced above for the math behind buffer count.) input_memory_kb total_regular_buffers regular_buffer_size total_buffer_size 637 5 130867 654335 638 5 130867 654335 639 5 130867 654335 640 5 196403 982015 641 5 196403 982015 642 5 196403 982015 This is just a segment of the results that shows one of the “jumps” between the buffer boundary at 639 KB and 640 KB. You can verify the size boundary by doing the math on the regular_buffer_size field, which is returned in bytes: 196403 – 130867 = 65536 bytes 65536 / 1024 = 64 KB The relationship between the input for max_memory and when the regular_buffer_size is going to jump from one 64K boundary to the next is going to change based on the number of buffers being created. The number of buffers is dependent on the partition mode you choose. If you choose any partition mode other than NONE, the number of buffers will depend on your hardware configuration. (Again, see the earlier post referenced above.) With the default partition mode of none, you always get three buffers, regardless of machine configuration, so I generated a “range table” for max_memory settings between 1 KB and 4096 KB as an example. start_memory_range_kb end_memory_range_kb total_regular_buffers regular_buffer_size total_buffer_size 1 191 NULL NULL NULL 192 383 3 130867 392601 384 575 3 196403 589209 576 767 3 261939 785817 768 959 3 327475 982425 960 1151 3 393011 1179033 1152 1343 3 458547 1375641 1344 1535 3 524083 1572249 1536 1727 3 589619 1768857 1728 1919 3 655155 1965465 1920 2111 3 720691 2162073 2112 2303 3 786227 2358681 2304 2495 3 851763 2555289 2496 2687 3 917299 2751897 2688 2879 3 982835 2948505 2880 3071 3 1048371 3145113 3072 3263 3 1113907 3341721 3264 3455 3 1179443 3538329 3456 3647 3 1244979 3734937 3648 3839 3 1310515 3931545 3840 4031 3 1376051 4128153 4032 4096 3 1441587 4324761 As you can see, there are 21 “steps” within this range and max_memory values below 192 KB fall below the 64K per buffer limit so they generate an error when you attempt to specify them. Max approximates True as memory approaches 64K The upshot of this is that the max_memory option does not imply a contract for the maximum memory that will be used for the session buffers (Those of you who read Take it to the Max (and beyond) know that max_memory is really only referring to the event session buffer memory.) but is more of an estimate of total buffer size to the nearest higher multiple of 64K times the number of buffers you have. The maximum delta between your initial max_memory setting and the true total buffer size occurs right after you break through a 64K boundary, for example if you set max_memory = 576 KB (see the green line in the table), your actual buffer size will be closer to 767 KB in a non-partitioned event session. You get “stepped up” for every 191 KB block of initial max_memory which isn’t likely to cause a problem for most machines. Things get more interesting when you consider a partitioned event session on a computer that has a large number of logical CPUs or NUMA nodes. Since each buffer gets “stepped up” when you break a boundary, the delta can get much larger because it’s multiplied by the number of buffers. For example, a machine with 64 logical CPUs will have 160 buffers using per_cpu partitioning or if you have 8 NUMA nodes configured on that machine you would have 24 buffers when using per_node. If you’ve just broken through a 64K boundary and get “stepped up” to the next buffer size you’ll end up with total buffer size approximately 10240 KB and 1536 KB respectively (64K * # of buffers) larger than max_memory value you might think you’re getting. Using per_cpu partitioning on large machine has the most impact because of the large number of buffers created. If the amount of memory being used by your system within these ranges is important to you then this is something worth paying attention to and considering when you configure your event sessions. The DMV dm_xe_sessions is the tool to use to identify the exact buffer size for your sessions. In addition to the regular buffers (read: event session buffers) you’ll also see the details for large buffers if you have configured MAX_EVENT_SIZE. The “buffer steps” for any given hardware configuration should be static within each partition mode so if you want to have a handy reference available when you configure your event sessions you can use the following code to generate a range table similar to the one above that is applicable for your specific machine and chosen partition mode. DECLARE @buf_size_output table (input_memory_kb bigint, total_regular_buffers bigint, regular_buffer_size bigint, total_buffer_size bigint) DECLARE @buf_size int, @part_mode varchar(8) SET @buf_size = 1 -- Set to the begining of your max_memory range (KB) SET @part_mode = 'per_cpu' -- Set to the partition mode for the table you want to generate WHILE @buf_size <= 4096 -- Set to the end of your max_memory range (KB) BEGIN     BEGIN TRY         IF EXISTS (SELECT * from sys.server_event_sessions WHERE name = 'buffer_size_test')             DROP EVENT SESSION buffer_size_test ON SERVER         DECLARE @session nvarchar(max)         SET @session = 'create event session buffer_size_test on server                         add event sql_statement_completed                         add target ring_buffer                         with (max_memory = ' + CAST(@buf_size as nvarchar(4)) + ' KB, memory_partition_mode = ' + @part_mode + ')'         EXEC sp_executesql @session         SET @session = 'alter event session buffer_size_test on server                         state = start'         EXEC sp_executesql @session         INSERT @buf_size_output (input_memory_kb, total_regular_buffers, regular_buffer_size, total_buffer_size)             SELECT @buf_size, total_regular_buffers, regular_buffer_size, total_buffer_size FROM sys.dm_xe_sessions WHERE name = 'buffer_size_test'     END TRY     BEGIN CATCH         INSERT @buf_size_output (input_memory_kb)             SELECT @buf_size     END CATCH     SET @buf_size = @buf_size + 1 END DROP EVENT SESSION buffer_size_test ON SERVER SELECT MIN(input_memory_kb) start_memory_range_kb, MAX(input_memory_kb) end_memory_range_kb, total_regular_buffers, regular_buffer_size, total_buffer_size from @buf_size_output group by total_regular_buffers, regular_buffer_size, total_buffer_size Thanks to Jonathan for an interesting question and a chance to explore some of the details of Extended Event internals. - Mike

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  • Community Conversation

    - by ultan o'broin
    Applications User Experience members (Erika Webb, Laurie Pattison, and I) attended the User Assistance Europe Conference in Stockholm, Sweden. We were impressed with the thought leadership and practical application of ideas in Anne Gentle's keynote address "Social Web Strategies for Documentation". After the conference, we spoke with Anne to explore the ideas further. Applications User Experience Senior Director Laurie Pattison (left) with Anne Gentle at the User Assistance Europe Conference In Anne's book called Conversation and Community: The Social Web for Documentation, she explains how user assistance is undergoing a seismic shift. The direction is away from the old print manuals and online help concept towards a web-based, user community-driven solution using social media tools. User experience professionals now have a vast range of such tools to start and nurture this "conversation": blogs, wikis, forums, social networking sites, microblogging systems, image and video sharing sites, virtual worlds, podcasts, instant messaging, mashups, and so on. That user communities are a rich source of user assistance is not a surprise, but the extent of available assistance is. For example, we know from the Consortium for Service Innovation that there has been an 'explosion' of user-generated content on the web. User-initiated community conversations provide as much as 30 times the number of official help desk solutions for consortium members! The growing reliance on user community solutions is clearly a user experience issue. Anne says that user assistance as conversation "means getting closer to users and helping them perform well. User-centered design has been touted as one of the most important ideas developed in the last 20 years of workplace writing. Now writers can take the idea of user-centered design a step further by starting conversations with users and enabling user assistance in interactions." Some of Anne's favorite examples of this paradigm shift from the world of traditional documentation to community conversation include: * Writer Bob Bringhurst's blog about Adobe InDesign and InCopy products and Adobe's community help * The Microsoft Development Network Community Center * ·The former Sun (now Oracle) OpenDS wiki, NetBeans Ruby and other community approaches to engage diverse audiences using screencasts, wikis, and blogs. * Cisco's customer support wiki, EMC's community, as well as Symantec and Intuit's approaches * The efforts of Ubuntu, Mozilla, and the FLOSS community generally Adobe Writer Bob Bringhurst's Blog Oracle is not without a user community conversation too. Besides the community discussions and blogs around documentation offerings, we have the My Oracle Support Community forums, Oracle Technology Network (OTN) communities, wiki, blogs, and so on. We have the great work done by our user groups and customer councils. Employees like David Haimes are reaching out, and enthusiastic non-employee gurus like Chet Justice (OracleNerd), Floyd Teter and Eddie Awad provide great "how-to" information too. But what does this paradigm shift mean for existing technical writers as users turn away from the traditional printable PDF manual deliverables? We asked Anne after the conference. The writer role becomes one of conversation initiator or enabler. The role evolves, along with the process, as the users define their concept of user assistance and terms of engagement with the product instead of having it pre-determined. It is largely a case now of "inventing the job while you're doing it, instead of being hired for it" Anne said. There is less emphasis on formal titles. Anne mentions that her own title "Content Stacker" at OpenStack; others use titles such as "Content Curator" or "Community Lead". However, the role remains one essentially about communications, "but of a new type--interacting with users, moderating, curating content, instead of sitting down to write a manual from start to finish." Clearly then, this role is open to more than professional technical writers. Product managers who write blogs, developers who moderate forums, support professionals who update wikis, rock star programmers with a penchant for YouTube are ideal. Anyone with the product knowledge, empathy for the user, and flair for relationships on the social web can join in. Some even perform these roles already but do not realize it. Anne feels the technical communicator space will move from hiring new community conversation professionals (who are already active in the space through blogging, tweets, wikis, and so on) to retraining some existing writers over time. Our own research reveals that the established proponents of community user assistance even set employee performance objectives for internal content curators about the amount of community content delivered by people outside the organization! To take advantage of the conversations on the web as user assistance, enterprises must first establish where on the spectrum their community lies. "What is the line between community willingness to contribute and the enterprise objectives?" Anne asked. "The relationship with users must be managed and also measured." Anne believes that the process can start with a "just do it" approach. Begin by reaching out to existing user groups, individual bloggers and tweeters, forum posters, early adopter program participants, conference attendees, customer advisory board members, and so on. Use analytical tools to measure the level of conversation about your products and services to show a return on investment (ROI), winning management support. Anne emphasized that success with the community model is dependent on lowering the technical and motivational barriers so that users can readily contribute to the conversation. Simple tools must be provided, and guidelines, if any, must be straightforward but not mandatory. The conversational approach is one where traditional style and branding guides do not necessarily apply. Tools and infrastructure help users to create content easily, to search and find the information online, read it, rate it, translate it, and participate further in the content's evolution. Recognizing contributors by using ratings on forums, giving out Twitter kudos, conference invitations, visits to headquarters, free products, preview releases, and so on, also encourages the adoption of the conversation model. The move to conversation as user assistance is not free, but there is a business ROI. The conversational model means that customer service is enhanced, as user experience moves from a functional to a valued, emotional level. Studies show a positive correlation between loyalty and financial performance (Consortium for Service Innovation, 2010), and as customer experience and loyalty become key differentiators, user experience professionals cannot explore the model's possibilities. The digital universe (measured at 1.2 million petabytes in 2010) is doubling every 12 to 18 months, and 70 percent of that universe consists of user-generated content (IDC, 2010). Conversation as user assistance cannot be ignored but must be embraced. It is a time to manage for abundance, not scarcity. Besides, the conversation approach certainly sounds more interesting, rewarding, and fun than the traditional model! I would like to thank Anne for her time and thoughts, and recommend that all user assistance professionals read her book. You can follow Anne on Twitter at: http://www.twitter.com/annegentle. Oracle's Acrolinx IQ deployment was used to author this article.

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  • How Oracle Data Integration Customers Differentiate Their Business in Competitive Markets

    - by Irem Radzik
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 With data being a central force in driving innovation and competing effectively, data integration has become a key IT approach to remove silos and ensure working with consistent and trusted data. Especially with the release of 12c version, Oracle Data Integrator and Oracle GoldenGate offer easy-to-use and high-performance solutions that help companies with their critical data initiatives, including big data analytics, moving to cloud architectures, modernizing and connecting transactional systems and more. In a recent press release we announced the great momentum and analyst recognition Oracle Data Integration products have achieved in the data integration and replication market. In this press release we described some of the key new features of Oracle Data Integrator 12c and Oracle GoldenGate 12c. In addition, a few from our 4500+ customers explained how Oracle’s data integration platform helped them achieve their business goals. In this blog post I would like to go over what these customers shared about their experience. Land O’Lakes is one of America’s premier member-owned cooperatives, and offers an extensive line of agricultural supplies, as well as production and business services. Rich Bellefeuille, manager, ETL & data warehouse for Land O’Lakes told us how GoldenGate helped them modernize their critical ERP system without impacting service and how they are moving to new projects with Oracle Data Integrator 12c: “With Oracle GoldenGate 11g, we've been able to migrate our enterprise-wide implementation of Oracle’s JD Edwards EnterpriseOne, ERP system, to a new database and application server platform with minimal downtime to our business. Using Oracle GoldenGate 11g we reduced database migration time from nearly 30 hours to less than 30 minutes. Given our quick success, we are considering expansion of our Oracle GoldenGate 12c footprint. We are also in the midst of deploying a solution leveraging Oracle Data Integrator 12c to manage our pricing data to handle orders more effectively and provide a better relationship with our clients. We feel we are gaining higher productivity and flexibility with Oracle's data integration products." ICON, a global provider of outsourced development services to the pharmaceutical, biotechnology and medical device industries, highlighted the competitive advantage that a solid data integration foundation brings. Diarmaid O’Reilly, enterprise data warehouse manager, ICON plc said “Oracle Data Integrator enables us to align clinical trials intelligence with the information needs of our sponsors. It helps differentiate ICON’s services in an increasingly competitive drug-development industry."  You can find more info on ICON's implementation here. A popular use case for Oracle GoldenGate’s real-time data integration is offloading operational reporting from critical transaction processing systems. SolarWorld, one of the world’s largest solar-technology producers and the largest U.S. solar panel manufacturer, implemented Oracle GoldenGate for real-time data integration of manufacturing data for fast analysis. Russ Toyama, U.S. senior database administrator for SolarWorld told us real-time data helps their operations and GoldenGate’s solution supports high performance of their manufacturing systems: “We use Oracle GoldenGate for real-time data integration into our decision support system, which performs real-time analysis for manufacturing operations to continuously improve product quality, yield and efficiency. With reliable and low-impact data movement capabilities, Oracle GoldenGate also helps ensure that our critical manufacturing systems are stable and operate with high performance."  You can watch the full interview with SolarWorld's Russ Toyama here. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Starwood Hotels and Resorts is one of the many customers that found out how well Oracle Data Integration products work with Oracle Exadata. Gordon Light, senior director of information technology for StarWood Hotels, says they had notable performance gain in loading Oracle Exadata reporting environment: “We leverage Oracle GoldenGate to replicate data from our central reservations systems and other OLTP databases – significantly decreasing the overall ETL duration. Moving forward, we plan to use Oracle GoldenGate to help the company achieve near-real-time reporting.”You can listen about Starwood Hotels' implementation here. Many companies combine the power of Oracle GoldenGate with Oracle Data Integrator to have a single, integrated data integration platform for variety of use cases across the enterprise. Ufone is another good example of that. The leading mobile communications service provider of Pakistan has improved customer service using timely customer data in its data warehouse. Atif Aslam, head of management information systems for Ufone says: “Oracle Data Integrator and Oracle GoldenGate help us integrate information from various systems and provide up-to-date and real-time CRM data updates hourly, rather than daily. The applications have simplified data warehouse operations and allowed business users to make faster and better informed decisions to protect revenue in the fast-moving Pakistani telecommunications market.” You can read more about Ufone's use case here. In our Oracle Data Integration 12c launch webcast back in November we also heard from BT’s CTO Surren Parthab about their use of GoldenGate for moving to private cloud architecture. Surren also shared his perspectives on Oracle Data Integrator 12c and Oracle GoldenGate 12c releases. You can watch the video here. These are only a few examples of leading companies that have made data integration and real-time data access a key part of their data governance and IT modernization initiatives. They have seen real improvements in how their businesses operate and differentiate in today’s competitive markets. You can read about other customer examples in our Ebook: The Path to the Future and access resources including white papers, data sheets, podcasts and more via our Oracle Data Integration resource kit. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • Interview with Lenz Grimmer about MySQL Connect

    - by Keith Larson
    Keith Larson: Thank you for allowing me to do this interview with you.  I have been talking with a few different Oracle ACEs   about the MySQL Connect Conference. I figured the MySQL community might be missing you as well. You have been very busy with Oracle Linux but I know you still have an eye on the MySQL Community. How have things been?Lenz Grimmer: Thanks for including me in this series of interviews, I feel honored! I've read the other interviews, and really liked them. I still try to follow what's going on over in the MySQL community and it's good to see that many of the familiar faces are still around. Over the course of the 9 years that I was involved with MySQL, many colleagues and contacts turned into good friends and we still maintain close relationships.It's been almost 1.5 years ago that I moved into my new role here in the Linux team at Oracle, and I really enjoy working on a Linux distribution again (I worked for SUSE before I joined MySQL AB in 2002). I'm still learning a lot - Linux in the data center has greatly evolved in so many ways and there are a lot of new and exciting technologies to explore. Keith Larson: What were your thoughts when you heard that Oracle was going to deliver the MySQL Connect conference to the MySQL Community?Lenz Grimmer: I think it's testament to the fact that Oracle deeply cares about MySQL, despite what many skeptics may say. What started as "MySQL Sunday" two years ago has now evolved into a full-blown sub-conference, with 80 sessions at one of the largest corporate IT events in the world. I find this quite telling, not many products at Oracle enjoy this level of exposure! So it certainly makes me feel proud to see how far MySQL has come. Keith Larson: Have you had a chance to look over the sessions? What are your thoughts on them?Lenz Grimmer: I did indeed look at the final schedule.The content committee did a great job with selecting these sessions. I'm glad to see that the content selection was influenced by involving well-known and respected members of the MySQL community. The sessions cover a broad range of topics and technologies, both covering established topics as well as recent developments. Keith Larson: When you get a chance, what sessions do you plan on attending?Lenz Grimmer: I will actually be manning the Oracle booth in the exhibition area on one of these days, so I'm not sure if I'll have a lot of time attending sessions. But if I do, I'd love to see the keynotes and catch some of the sessions that talk about recent developments and new features in MySQL, High Availability and Clustering . Quite a lot has happened and it's hard to keep up with this constant flow of new MySQL releases.In particular, the following sessions caught my attention: MySQL Connect Keynote: The State of the Dolphin Evaluating MySQL High-Availability Alternatives CERN’s MySQL “as a Service” Deployment with Oracle VM: Empowering Users MySQL 5.6 Replication: Taking Scalability and High Availability to the Next Level What’s New in MySQL Server 5.6? MySQL Security: Past and Present MySQL at Twitter: Development and Deployment MySQL Community BOF MySQL Connect Keynote: MySQL Perspectives Keith Larson: So I will ask you just like I have asked the others I have interviewed, any tips that you would give to people for handling the long hours at conferences?Lenz Grimmer: Wear comfortable shoes and make sure to drink a lot! Also prepare a plan of the sessions you would like to attend beforehand and familiarize yourself with the venue, so you can get to the next talk in time without scrambling to find the location. The good thing about piggybacking on such a large conference like Oracle OpenWorld is that you benefit from the whole infrastructure. For example, there is a nice schedule builder that helps you to keep track of your sessions of interest. Other than that, bring enough business cards and talk to people, build up your network among your peers and other MySQL professionals! Keith Larson: What features of the MySQL 5.6 release do you look forward to the most ?Lenz Grimmer: There has been solid progress in so many areas like the InnoDB Storage Engine, the Optimizer, Replication or Performance Schema, it's hard for me to really highlight anything in particular. All in all, MySQL 5.6 sounds like a very promising release. I'm confident it will follow the tradition that Oracle already established with MySQL 5.5, which received a lot of praise even from very critical members of the MySQL community. If I had to name a single feature, I'm particularly and personally happy that the precise GIS functions have finally made it into a GA release - that was long overdue. Keith Larson:  In your opinion what is the best reason for someone to attend this event?Lenz Grimmer: This conference is an excellent opportunity to get in touch with the key people in the MySQL community and ecosystem and to get facts and information from the domain experts and developers that work on MySQL. The broad range of topics should attract people from a variety of roles and relations to MySQL, beginning with Developers and DBAs, to CIOs considering MySQL as a viable solution for their requirements. Keith Larson: You will be attending MySQL Connect and have some Oracle Linux Demos, do you see a growing demand for MySQL on Oracle Linux ?Lenz Grimmer: Yes! Oracle Linux is our recommended Linux distribution and we have a good relationship to the MySQL engineering group. They use Oracle Linux as a base Linux platform for development and QA, so we make sure that MySQL and Oracle Linux are well tested together. Setting up a MySQL server on Oracle Linux can be done very quickly, and many customers recognize the benefits of using them both in combination.Because Oracle Linux is available for free (including free bug fixes and errata), it's an ideal choice for running MySQL in your data center. You can run the same Linux distribution on both your development/staging systems as well as on the production machines, you decide which of these should be covered by a support subscription and at which level of support. This gives you flexibility and provides some really attractive cost-saving opportunities. Keith Larson: Since I am a Linux user and fan, what is on the horizon for  Oracle Linux?Lenz Grimmer: We're working hard on broadening the ecosystem around Oracle Linux, building up partnerships with ISVs and IHVs to certify Oracle Linux as a fully supported platform for their products. We also continue to collaborate closely with the Linux kernel community on various projects, to make sure that Linux scales and performs well on large systems and meets the demands of today's data centers. These improvements and enhancements will then rolled into the Unbreakable Enterprise Kernel, which is the key ingredient that sets Oracle Linux apart from other distributions. We also have a number of ongoing projects which are making good progress, and I'm sure you'll hear more about this at the upcoming OpenWorld conference :) Keith Larson: What is something that more people should be aware of when it comes to Oracle Linux and MySQL ?Lenz Grimmer: Many people assume that Oracle Linux is just tuned for Oracle products, such as the Oracle Database or our Engineered Systems. While it's of course true that we do a lot of testing and optimization for these workloads, Oracle Linux is and will remain a general-purpose Linux distribution that is a very good foundation for setting up a LAMP-Stack, for example. We also provide MySQL RPM packages for Oracle Linux, so you can easily stay up to date if you need something newer than what's included in the stock distribution.One more thing that is really unique to Oracle Linux is Ksplice, which allows you to apply security patches to the running Linux kernel, without having to reboot. This ensures that your MySQL database server keeps up and running and is not affected by any downtime. Keith Larson: What else would you like to add ?Lenz Grimmer: Thanks again for getting in touch with me, I appreciated the opportunity. I'm looking forward to MySQL Connect and Oracle OpenWorld and to meet you and many other people from the MySQL community that I haven't seen for quite some time! Keith Larson:  Thank you Lenz!

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  • Debugging Tips for Skinning

    - by Christian David Straub
    Another guest post by Jeanne Waldman.If you are developing a skin for your Fusion Application in JDeveloper you should know these tips.   1. Firebug is your friend 2. Uncompress the css style classes 3. CHECK_FILE_MODIFICATION so that you see your skinning changes right away 4. View the generated CSS File   1. Firebug is your friend Install Firebug (http://getfirebug.com/layout) into Firefox and use it to view your rendered jspx page in the browser. You can select the HTML dom nodes on your page and you can see the css styles applied to each dom node.   2. Uncompress the css style classes By default the styleclasses that are rendered are compressed. You may see style classes like class="x10" and class="x2e". But in your skin css file you have styleclasses like: af|inputText::content or af|panelBox::header   It is easier for you to develop a skin and debug a skin with Firebug if you see the uncompressed styleclasses. To do this, a. open web.xml b. add   <context-param>     <param-name>org.apache.myfaces.trinidad.DISABLE_CONTENT_COMPRESSION</param-name>     <param-value>true</param-value>   </context-param> c. save d. restart the server and re-run your page.   3. CHECK_FILE_MODIFICATION so that you see your skinning changes right away   For performance sake the ADF Faces framework does not check if you skin .css file has changed on every render. But this is exactly what you want to happen when you are developing or debugging a skin. You want your changes to get noticed right away, without restarting the server.   To do this, a. open web.xml b. add   <context-param>     <description>If this parameter is true, there will be an automatic check of the modification date of your JSPs, and saved state will be discarded when JSP's change. It will also automatically check if your skinning css files have changed without you having to restart the server. This makes development easier, but adds overhead. For this reason this parameter should be set to false when your application is deployed.</description>     <param-name>org.apache.myfaces.trinidad.CHECK_FILE_MODIFICATION</param-name>     <param-value>false</param-value>   </context-param> c. save d. restart the server and re-run your page. e. from then on, you can change your skin's .css file, save it and refresh your page and you should see the changes right away   4. View the generated CSS File   There are different ways to view the generated CSS File which is your skin's css file merged in with all the skins it extends and processed and generated to the filesystem and linked to your generated html page. One way is to view it with Firebug. The problem with this approach is you might see something that is a little different than the actual css file because Firebug may do some extra processing. I like to view the generated css file by: Right click on your page in the browser 

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  • Parallelism in .NET – Part 8, PLINQ’s ForAll Method

    - by Reed
    Parallel LINQ extends LINQ to Objects, and is typically very similar.  However, as I previously discussed, there are some differences.  Although the standard way to handle simple Data Parellelism is via Parallel.ForEach, it’s possible to do the same thing via PLINQ. PLINQ adds a new method unavailable in standard LINQ which provides new functionality… LINQ is designed to provide a much simpler way of handling querying, including filtering, ordering, grouping, and many other benefits.  Reading the description in LINQ to Objects on MSDN, it becomes clear that the thinking behind LINQ deals with retrieval of data.  LINQ works by adding a functional programming style on top of .NET, allowing us to express filters in terms of predicate functions, for example. PLINQ is, generally, very similar.  Typically, when using PLINQ, we write declarative statements to filter a dataset or perform an aggregation.  However, PLINQ adds one new method, which provides a very different purpose: ForAll. The ForAll method is defined on ParallelEnumerable, and will work upon any ParallelQuery<T>.  Unlike the sequence operators in LINQ and PLINQ, ForAll is intended to cause side effects.  It does not filter a collection, but rather invokes an action on each element of the collection. At first glance, this seems like a bad idea.  For example, Eric Lippert clearly explained two philosophical objections to providing an IEnumerable<T>.ForEach extension method, one of which still applies when parallelized.  The sole purpose of this method is to cause side effects, and as such, I agree that the ForAll method “violates the functional programming principles that all the other sequence operators are based upon”, in exactly the same manner an IEnumerable<T>.ForEach extension method would violate these principles.  Eric Lippert’s second reason for disliking a ForEach extension method does not necessarily apply to ForAll – replacing ForAll with a call to Parallel.ForEach has the same closure semantics, so there is no loss there. Although ForAll may have philosophical issues, there is a pragmatic reason to include this method.  Without ForAll, we would take a fairly serious performance hit in many situations.  Often, we need to perform some filtering or grouping, then perform an action using the results of our filter.  Using a standard foreach statement to perform our action would avoid this philosophical issue: // Filter our collection var filteredItems = collection.AsParallel().Where( i => i.SomePredicate() ); // Now perform an action foreach (var item in filteredItems) { // These will now run serially item.DoSomething(); } .csharpcode, .csharpcode pre { font-size: small; color: black; font-family: consolas, "Courier New", courier, monospace; background-color: #ffffff; /*white-space: pre;*/ } .csharpcode pre { margin: 0em; } .csharpcode .rem { color: #008000; } .csharpcode .kwrd { color: #0000ff; } .csharpcode .str { color: #006080; } .csharpcode .op { color: #0000c0; } .csharpcode .preproc { color: #cc6633; } .csharpcode .asp { background-color: #ffff00; } .csharpcode .html { color: #800000; } .csharpcode .attr { color: #ff0000; } .csharpcode .alt { background-color: #f4f4f4; width: 100%; margin: 0em; } .csharpcode .lnum { color: #606060; } This would cause a loss in performance, since we lose any parallelism in place, and cause all of our actions to be run serially. We could easily use a Parallel.ForEach instead, which adds parallelism to the actions: // Filter our collection var filteredItems = collection.AsParallel().Where( i => i.SomePredicate() ); // Now perform an action once the filter completes Parallel.ForEach(filteredItems, item => { // These will now run in parallel item.DoSomething(); }); This is a noticeable improvement, since both our filtering and our actions run parallelized.  However, there is still a large bottleneck in place here.  The problem lies with my comment “perform an action once the filter completes”.  Here, we’re parallelizing the filter, then collecting all of the results, blocking until the filter completes.  Once the filtering of every element is completed, we then repartition the results of the filter, reschedule into multiple threads, and perform the action on each element.  By moving this into two separate statements, we potentially double our parallelization overhead, since we’re forcing the work to be partitioned and scheduled twice as many times. This is where the pragmatism comes into play.  By violating our functional principles, we gain the ability to avoid the overhead and cost of rescheduling the work: // Perform an action on the results of our filter collection .AsParallel() .Where( i => i.SomePredicate() ) .ForAll( i => i.DoSomething() ); The ability to avoid the scheduling overhead is a compelling reason to use ForAll.  This really goes back to one of the key points I discussed in data parallelism: Partition your problem in a way to place the most work possible into each task.  Here, this means leaving the statement attached to the expression, even though it causes side effects and is not standard usage for LINQ. This leads to my one guideline for using ForAll: The ForAll extension method should only be used to process the results of a parallel query, as returned by a PLINQ expression. Any other usage scenario should use Parallel.ForEach, instead.

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  • SQL Monitor’s data repository

    - by Chris Lambrou
    As one of the developers of SQL Monitor, I often get requests passed on by our support people from customers who are looking to dip into SQL Monitor’s own data repository, in order to pull out bits of information that they’re interested in. Since there’s clearly interest out there in playing around directly with the data repository, I thought I’d write some blog posts to start to describe how it all works. The hardest part for me is knowing where to begin, since the schema of the data repository is pretty big. Hmmm… I guess it’s tricky for anyone to write anything but the most trivial of queries against the data repository without understanding the hierarchy of monitored objects, so perhaps my first post should start there. I always imagine that whenever a customer fires up SSMS and starts to explore their SQL Monitor data repository database, they become immediately bewildered by the schema – that was certainly my experience when I did so for the first time. The following query shows the number of different object types in the data repository schema: SELECT type_desc, COUNT(*) AS [count] FROM sys.objects GROUP BY type_desc ORDER BY type_desc;  type_desccount 1DEFAULT_CONSTRAINT63 2FOREIGN_KEY_CONSTRAINT181 3INTERNAL_TABLE3 4PRIMARY_KEY_CONSTRAINT190 5SERVICE_QUEUE3 6SQL_INLINE_TABLE_VALUED_FUNCTION381 7SQL_SCALAR_FUNCTION2 8SQL_STORED_PROCEDURE100 9SYSTEM_TABLE41 10UNIQUE_CONSTRAINT54 11USER_TABLE193 12VIEW124 With 193 tables, 124 views, 100 stored procedures and 381 table valued functions, that’s quite a hefty schema, and when you browse through it using SSMS, it can be a bit daunting at first. So, where to begin? Well, let’s narrow things down a bit and only look at the tables belonging to the data schema. That’s where all of the collected monitoring data is stored by SQL Monitor. The following query gives us the names of those tables: SELECT sch.name + '.' + obj.name AS [name] FROM sys.objects obj JOIN sys.schemas sch ON sch.schema_id = obj.schema_id WHERE obj.type_desc = 'USER_TABLE' AND sch.name = 'data' ORDER BY sch.name, obj.name; This query still returns 110 tables. I won’t show them all here, but let’s have a look at the first few of them:  name 1data.Cluster_Keys 2data.Cluster_Machine_ClockSkew_UnstableSamples 3data.Cluster_Machine_Cluster_StableSamples 4data.Cluster_Machine_Keys 5data.Cluster_Machine_LogicalDisk_Capacity_StableSamples 6data.Cluster_Machine_LogicalDisk_Keys 7data.Cluster_Machine_LogicalDisk_Sightings 8data.Cluster_Machine_LogicalDisk_UnstableSamples 9data.Cluster_Machine_LogicalDisk_Volume_StableSamples 10data.Cluster_Machine_Memory_Capacity_StableSamples 11data.Cluster_Machine_Memory_UnstableSamples 12data.Cluster_Machine_Network_Capacity_StableSamples 13data.Cluster_Machine_Network_Keys 14data.Cluster_Machine_Network_Sightings 15data.Cluster_Machine_Network_UnstableSamples 16data.Cluster_Machine_OperatingSystem_StableSamples 17data.Cluster_Machine_Ping_UnstableSamples 18data.Cluster_Machine_Process_Instances 19data.Cluster_Machine_Process_Keys 20data.Cluster_Machine_Process_Owner_Instances 21data.Cluster_Machine_Process_Sightings 22data.Cluster_Machine_Process_UnstableSamples 23… There are two things I want to draw your attention to: The table names describe a hierarchy of the different types of object that are monitored by SQL Monitor (e.g. clusters, machines and disks). For each object type in the hierarchy, there are multiple tables, ending in the suffixes _Keys, _Sightings, _StableSamples and _UnstableSamples. Not every object type has a table for every suffix, but the _Keys suffix is especially important and a _Keys table does indeed exist for every object type. In fact, if we limit the query to return only those tables ending in _Keys, we reveal the full object hierarchy: SELECT sch.name + '.' + obj.name AS [name] FROM sys.objects obj JOIN sys.schemas sch ON sch.schema_id = obj.schema_id WHERE obj.type_desc = 'USER_TABLE' AND sch.name = 'data' AND obj.name LIKE '%_Keys' ORDER BY sch.name, obj.name;  name 1data.Cluster_Keys 2data.Cluster_Machine_Keys 3data.Cluster_Machine_LogicalDisk_Keys 4data.Cluster_Machine_Network_Keys 5data.Cluster_Machine_Process_Keys 6data.Cluster_Machine_Services_Keys 7data.Cluster_ResourceGroup_Keys 8data.Cluster_ResourceGroup_Resource_Keys 9data.Cluster_SqlServer_Agent_Job_History_Keys 10data.Cluster_SqlServer_Agent_Job_Keys 11data.Cluster_SqlServer_Database_BackupType_Backup_Keys 12data.Cluster_SqlServer_Database_BackupType_Keys 13data.Cluster_SqlServer_Database_CustomMetric_Keys 14data.Cluster_SqlServer_Database_File_Keys 15data.Cluster_SqlServer_Database_Keys 16data.Cluster_SqlServer_Database_Table_Index_Keys 17data.Cluster_SqlServer_Database_Table_Keys 18data.Cluster_SqlServer_Error_Keys 19data.Cluster_SqlServer_Keys 20data.Cluster_SqlServer_Services_Keys 21data.Cluster_SqlServer_SqlProcess_Keys 22data.Cluster_SqlServer_TopQueries_Keys 23data.Cluster_SqlServer_Trace_Keys 24data.Group_Keys The full object type hierarchy looks like this: Cluster Machine LogicalDisk Network Process Services ResourceGroup Resource SqlServer Agent Job History Database BackupType Backup CustomMetric File Table Index Error Services SqlProcess TopQueries Trace Group Okay, but what about the individual objects themselves represented at each level in this hierarchy? Well that’s what the _Keys tables are for. This is probably best illustrated by way of a simple example – how can I query my own data repository to find the databases on my own PC for which monitoring data has been collected? Like this: SELECT clstr._Name AS cluster_name, srvr._Name AS instance_name, db._Name AS database_name FROM data.Cluster_SqlServer_Database_Keys db JOIN data.Cluster_SqlServer_Keys srvr ON db.ParentId = srvr.Id -- Note here how the parent of a Database is a Server JOIN data.Cluster_Keys clstr ON srvr.ParentId = clstr.Id -- Note here how the parent of a Server is a Cluster WHERE clstr._Name = 'dev-chrisl2' -- This is the hostname of my own PC ORDER BY clstr._Name, srvr._Name, db._Name;  cluster_nameinstance_namedatabase_name 1dev-chrisl2SqlMonitorData 2dev-chrisl2master 3dev-chrisl2model 4dev-chrisl2msdb 5dev-chrisl2mssqlsystemresource 6dev-chrisl2tempdb 7dev-chrisl2sql2005SqlMonitorData 8dev-chrisl2sql2005TestDatabase 9dev-chrisl2sql2005master 10dev-chrisl2sql2005model 11dev-chrisl2sql2005msdb 12dev-chrisl2sql2005mssqlsystemresource 13dev-chrisl2sql2005tempdb 14dev-chrisl2sql2008SqlMonitorData 15dev-chrisl2sql2008master 16dev-chrisl2sql2008model 17dev-chrisl2sql2008msdb 18dev-chrisl2sql2008mssqlsystemresource 19dev-chrisl2sql2008tempdb These results show that I have three SQL Server instances on my machine (a default instance, one named sql2005 and one named sql2008), and each instance has the usual set of system databases, along with a database named SqlMonitorData. Basically, this is where I test SQL Monitor on different versions of SQL Server, when I’m developing. There are a few important things we can learn from this query: Each _Keys table has a column named Id. This is the primary key. Each _Keys table has a column named ParentId. A foreign key relationship is defined between each _Keys table and its parent _Keys table in the hierarchy. There are two exceptions to this, Cluster_Keys and Group_Keys, because clusters and groups live at the root level of the object hierarchy. Each _Keys table has a column named _Name. This is used to uniquely identify objects in the table within the scope of the same shared parent object. Actually, that last item isn’t always true. In some cases, the _Name column is actually called something else. For example, the data.Cluster_Machine_Services_Keys table has a column named _ServiceName instead of _Name (sorry for the inconsistency). In other cases, a name isn’t sufficient to uniquely identify an object. For example, right now my PC has multiple processes running, all sharing the same name, Chrome (one for each tab open in my web-browser). In such cases, multiple columns are used to uniquely identify an object within the scope of the same shared parent object. Well, that’s it for now. I’ve given you enough information for you to explore the _Keys tables to see how objects are stored in your own data repositories. In a future post, I’ll try to explain how monitoring data is stored for each object, using the _StableSamples and _UnstableSamples tables. If you have any questions about this post, or suggestions for future posts, just submit them in the comments section below.

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  • RIDC Accelerator for Portal

    - by Stefan Krantz
    What is RIDC?Remote IntraDoc Client is a Java enabled API that leverages simple transportation protocols like Socket, HTTP and JAX/WS to execute content service operations in WebCenter Content Server. Each operation by design in the Content Server will execute stateless and return a complete result of the request. Each request object simply specifies the in a Map format (key and value pairs) what service to call and what parameters settings to apply. The result responded with will be built on the same Map format (key and value pairs). The possibilities with RIDC is endless since you can consume any available service (even custom made ones), RIDC can be executed from any Java SE application that has any WebCenter Content Services needs. WebCenter Portal and the example Accelerator RIDC adapter frameworkWebCenter Portal currently integrates and leverages WebCenter Content Services to enable available use cases in the portal today, like Content Presenter and Doc Lib. However the current use cases only covers few of the scenarios that the Content Server has to offer, in addition to the existing use cases it is not rare that the customer requirements requires additional steps and functionality that is provided by WebCenter Content but not part of the use cases from the WebCenter Portal.The good news to this is RIDC, the second good news is that WebCenter Portal already leverages the RIDC and has a connection management framework in place. The million dollar question here is how can I leverage this infrastructure for my custom use cases. Oracle A-Team has during its interactions produced a accelerator adapter framework that will reuse and leverage the existing connections provisioned in the webcenter portal application (works for WebCenter Spaces as well), as well as a very comprehensive design patter to minimize the work involved when exposing functionality. Let me introduce the RIDCCommon framework for accelerating WebCenter Content consumption from WebCenter Portal including Spaces. How do I get started?Through a few easy steps you will be on your way, Extract the zip file RIDCCommon.zip to the WebCenter Portal Application file structure (PortalApp) Open you Portal Application in JDeveloper (PS4/PS5) select to open the project in your application - this will add the project as a member of the application Update the Portal project dependencies to include the new RIDCCommon project Make sure that you WebCenter Content Server connection is marked as primary (a checkbox at the top of the connection properties form) You should by this stage have a similar structure in your JDeveloper Application Project Portal Project PortalWebAssets Project RIDCCommon Since the API is coming with some example operations that has already been exposed as DataControl actions, if you open Data Controls accordion you should see following: How do I implement my own operation? Create a new Java Class in for example com.oracle.ateam.portal.ridc.operation call it (GetDocInfoOperation) Extend the abstract class com.oracle.ateam.portal.ridc.operation.RIDCAbstractOperation and implement the interface com.oracle.ateam.portal.ridc.operation.IRIDCOperation The only method you actually are required to implement is execute(RIDCManager, IdcClient, IdcContext) The best practice to set object references for the operation is through the Constructor, example below public GetDocInfoOperation(String dDocName)By leveraging the constructor you can easily force the implementing class to pass right information, you can also overload the Constructor with more or less parameters as required Implement the execute method, the work you supposed to execute here is creating a new request binder and retrieve a response binder with the information in the request binder.In this case the dDocName for which we want the DocInfo Secondly you have to process the response binder by extracting the information you need from the request and restore this information in a simple POJO Java BeanIn the example below we do this in private void processResult(DataBinder responseData) - the new SearchDataObject is a Member of the GetDocInfoOperation so we can return this from a access method. Since the RIDCCommon API leverage template pattern for the operations you are now required to add a method that will enable access to the result after the execution of the operationIn the example below we added the method public SearchDataObject getDataObject() - this method returns the pre processed SearchDataObject from the execute method  This is it, as you can see on the code below you do not need more than 32 lines of very simple code 1: public class GetDocInfoOperation extends RIDCAbstractOperation implements IRIDCOperation { 2: private static final String DOC_INFO_BY_NAME = "DOC_INFO_BY_NAME"; 3: private String dDocName = null; 4: private SearchDataObject sdo = null; 5: 6: public GetDocInfoOperation(String dDocName) { 7: super(); 8: this.dDocName = dDocName; 9: } 10:   11: public boolean execute(RIDCManager manager, IdcClient client, 12: IdcContext userContext) throws Exception { 13: DataBinder dataBinder = createNewRequestBinder(DOC_INFO_BY_NAME); 14: dataBinder.putLocal(DocumentAttributeDef.NAME.getName(), dDocName); 15: 16: DataBinder responseData = getResponseBinder(dataBinder); 17: processResult(responseData); 18: return true; 19: } 20: 21: private void processResult(DataBinder responseData) { 22: DataResultSet rs = responseData.getResultSet("DOC_INFO"); 23: for(DataObject dobj : rs.getRows()) { 24: this.sdo = new SearchDataObject(dobj); 25: } 26: super.setMessage(responseData.getLocal(ATTR_MESSAGE)); 27: } 28: 29: public SearchDataObject getDataObject() { 30: return this.sdo; 31: } 32: } How do I execute my operation? In the previous section we described how to create a operation, so by now you should be ready to execute the operation Step one either add a method to the class  com.oracle.ateam.portal.datacontrol.ContentServicesDC or a class of your own choiceRemember the RIDCManager is a very light object and can be created where needed Create a method signature look like this public SearchDataObject getDocInfo(String dDocName) throws Exception In the method body - create a new instance of GetDocInfoOperation and meet the constructor requirements by passing the dDocNameGetDocInfoOperation docInfo = new GetDocInfoOperation(dDocName) Execute the operation via the RIDCManager instance rMgr.executeOperation(docInfo) Return the result by accessing it from the executed operationreturn docInfo.getDataObject() 1: private RIDCManager rMgr = null; 2: private String lastOperationMessage = null; 3:   4: public ContentServicesDC() { 5: super(); 6: this.rMgr = new RIDCManager(); 7: } 8: .... 9: public SearchDataObject getDocInfo(String dDocName) throws Exception { 10: GetDocInfoOperation docInfo = new GetDocInfoOperation(dDocName); 11: boolean boolVal = rMgr.executeOperation(docInfo); 12: lastOperationMessage = docInfo.getMessage(); 13: return docInfo.getDataObject(); 14: }   Get the binaries! The enclosed code in a example that can be used as a reference on how to consume and leverage similar use cases, user has to guarantee appropriate quality and support.  Download link: https://blogs.oracle.com/ATEAM_WEBCENTER/resource/stefan.krantz/RIDCCommon.zip RIDC API Referencehttp://docs.oracle.com/cd/E23943_01/apirefs.1111/e17274/toc.htm

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  • NoSQL Memcached API for MySQL: Latest Updates

    - by Mat Keep
    With data volumes exploding, it is vital to be able to ingest and query data at high speed. For this reason, MySQL has implemented NoSQL interfaces directly to the InnoDB and MySQL Cluster (NDB) storage engines, which bypass the SQL layer completely. Without SQL parsing and optimization, Key-Value data can be written directly to MySQL tables up to 9x faster, while maintaining ACID guarantees. In addition, users can continue to run complex queries with SQL across the same data set, providing real-time analytics to the business or anonymizing sensitive data before loading to big data platforms such as Hadoop, while still maintaining all of the advantages of their existing relational database infrastructure. This and more is discussed in the latest Guide to MySQL and NoSQL where you can learn more about using the APIs to scale new generations of web, cloud, mobile and social applications on the world's most widely deployed open source database The native Memcached API is part of the MySQL 5.6 Release Candidate, and is already available in the GA release of MySQL Cluster. By using the ubiquitous Memcached API for writing and reading data, developers can preserve their investments in Memcached infrastructure by re-using existing Memcached clients, while also eliminating the need for application changes. Speed, when combined with flexibility, is essential in the world of growing data volumes and variability. Complementing NoSQL access, support for on-line DDL (Data Definition Language) operations in MySQL 5.6 and MySQL Cluster enables DevOps teams to dynamically update their database schema to accommodate rapidly changing requirements, such as the need to capture additional data generated by their applications. These changes can be made without database downtime. Using the Memcached interface, developers do not need to define a schema at all when using MySQL Cluster. Lets look a little more closely at the Memcached implementations for both InnoDB and MySQL Cluster. Memcached Implementation for InnoDB The Memcached API for InnoDB is previewed as part of the MySQL 5.6 Release Candidate. As illustrated in the following figure, Memcached for InnoDB is implemented via a Memcached daemon plug-in to the mysqld process, with the Memcached protocol mapped to the native InnoDB API. Figure 1: Memcached API Implementation for InnoDB With the Memcached daemon running in the same process space, users get very low latency access to their data while also leveraging the scalability enhancements delivered with InnoDB and a simple deployment and management model. Multiple web / application servers can remotely access the Memcached / InnoDB server to get direct access to a shared data set. With simultaneous SQL access, users can maintain all the advanced functionality offered by InnoDB including support for Foreign Keys, XA transactions and complex JOIN operations. Benchmarks demonstrate that the NoSQL Memcached API for InnoDB delivers up to 9x higher performance than the SQL interface when inserting new key/value pairs, with a single low-end commodity server supporting nearly 70,000 Transactions per Second. Figure 2: Over 9x Faster INSERT Operations The delivered performance demonstrates MySQL with the native Memcached NoSQL interface is well suited for high-speed inserts with the added assurance of transactional guarantees. You can check out the latest Memcached / InnoDB developments and benchmarks here You can learn how to configure the Memcached API for InnoDB here Memcached Implementation for MySQL Cluster Memcached API support for MySQL Cluster was introduced with General Availability (GA) of the 7.2 release, and joins an extensive range of NoSQL interfaces that are already available for MySQL Cluster Like Memcached, MySQL Cluster provides a distributed hash table with in-memory performance. MySQL Cluster extends Memcached functionality by adding support for write-intensive workloads, a full relational model with ACID compliance (including persistence), rich query support, auto-sharding and 99.999% availability, with extensive management and monitoring capabilities. All writes are committed directly to MySQL Cluster, eliminating cache invalidation and the overhead of data consistency checking to ensure complete synchronization between the database and cache. Figure 3: Memcached API Implementation with MySQL Cluster Implementation is simple: 1. The application sends reads and writes to the Memcached process (using the standard Memcached API). 2. This invokes the Memcached Driver for NDB (which is part of the same process) 3. The NDB API is called, providing for very quick access to the data held in MySQL Cluster’s data nodes. The solution has been designed to be very flexible, allowing the application architect to find a configuration that best fits their needs. It is possible to co-locate the Memcached API in either the data nodes or application nodes, or alternatively within a dedicated Memcached layer. The benefit of this flexible approach to deployment is that users can configure behavior on a per-key-prefix basis (through tables in MySQL Cluster) and the application doesn’t have to care – it just uses the Memcached API and relies on the software to store data in the right place(s) and to keep everything synchronized. Using Memcached for Schema-less Data By default, every Key / Value is written to the same table with each Key / Value pair stored in a single row – thus allowing schema-less data storage. Alternatively, the developer can define a key-prefix so that each value is linked to a pre-defined column in a specific table. Of course if the application needs to access the same data through SQL then developers can map key prefixes to existing table columns, enabling Memcached access to schema-structured data already stored in MySQL Cluster. Conclusion Download the Guide to MySQL and NoSQL to learn more about NoSQL APIs and how you can use them to scale new generations of web, cloud, mobile and social applications on the world's most widely deployed open source database See how to build a social app with MySQL Cluster and the Memcached API from our on-demand webinar or take a look at the docs Don't hesitate to use the comments section below for any questions you may have 

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  • LLBLGen Pro feature highlights: grouping model elements

    - by FransBouma
    (This post is part of a series of posts about features of the LLBLGen Pro system) When working with an entity model which has more than a few entities, it's often convenient to be able to group entities together if they belong to a semantic sub-model. For example, if your entity model has several entities which are about 'security', it would be practical to group them together under the 'security' moniker. This way, you could easily find them back, yet they can be left inside the complete entity model altogether so their relationships with entities outside the group are kept. In other situations your domain consists of semi-separate entity models which all target tables/views which are located in the same database. It then might be convenient to have a single project to manage the complete target database, yet have the entity models separate of each other and have them result in separate code bases. LLBLGen Pro can do both for you. This blog post will illustrate both situations. The feature is called group usage and is controllable through the project settings. This setting is supported on all supported O/R mapper frameworks. Situation one: grouping entities in a single model. This situation is common for entity models which are dense, so many relationships exist between all sub-models: you can't split them up easily into separate models (nor do you likely want to), however it's convenient to have them grouped together into groups inside the entity model at the project level. A typical example for this is the AdventureWorks example database for SQL Server. This database, which is a single catalog, has for each sub-group a schema, however most of these schemas are tightly connected with each other: adding all schemas together will give a model with entities which indirectly are related to all other entities. LLBLGen Pro's default setting for group usage is AsVisualGroupingMechanism which is what this situation is all about: we group the elements for visual purposes, it has no real meaning for the model nor the code generated. Let's reverse engineer AdventureWorks to an entity model. By default, LLBLGen Pro uses the target schema an element is in which is being reverse engineered, as the group it will be in. This is convenient if you already have categorized tables/views in schemas, like which is the case in AdventureWorks. Of course this can be switched off, or corrected on the fly. When reverse engineering, we'll walk through a wizard which will guide us with the selection of the elements which relational model data should be retrieved, which we can later on use to reverse engineer to an entity model. The first step after specifying which database server connect to is to select these elements. below we can see the AdventureWorks catalog as well as the different schemas it contains. We'll include all of them. After the wizard completes, we have all relational model data nicely in our catalog data, with schemas. So let's reverse engineer entities from the tables in these schemas. We select in the catalog explorer the schemas 'HumanResources', 'Person', 'Production', 'Purchasing' and 'Sales', then right-click one of them and from the context menu, we select Reverse engineer Tables to Entity Definitions.... This will bring up the dialog below. We check all checkboxes in one go by checking the checkbox at the top to mark them all to be added to the project. As you can see LLBLGen Pro has already filled in the group name based on the schema name, as this is the default and we didn't change the setting. If you want, you can select multiple rows at once and set the group name to something else using the controls on the dialog. We're fine with the group names chosen so we'll simply click Add to Project. This gives the following result:   (I collapsed the other groups to keep the picture small ;)). As you can see, the entities are now grouped. Just to see how dense this model is, I've expanded the relationships of Employee: As you can see, it has relationships with entities from three other groups than HumanResources. It's not doable to cut up this project into sub-models without duplicating the Employee entity in all those groups, so this model is better suited to be used as a single model resulting in a single code base, however it benefits greatly from having its entities grouped into separate groups at the project level, to make work done on the model easier. Now let's look at another situation, namely where we work with a single database while we want to have multiple models and for each model a separate code base. Situation two: grouping entities in separate models within the same project. To get rid of the entities to see the second situation in action, simply undo the reverse engineering action in the project. We still have the AdventureWorks relational model data in the catalog. To switch LLBLGen Pro to see each group in the project as a separate project, open the Project Settings, navigate to General and set Group usage to AsSeparateProjects. In the catalog explorer, select Person and Production, right-click them and select again Reverse engineer Tables to Entities.... Again check the checkbox at the top to mark all entities to be added and click Add to Project. We get two groups, as expected, however this time the groups are seen as separate projects. This means that the validation logic inside LLBLGen Pro will see it as an error if there's e.g. a relationship or an inheritance edge linking two groups together, as that would lead to a cyclic reference in the code bases. To see this variant of the grouping feature, seeing the groups as separate projects, in action, we'll generate code from the project with the two groups we just created: select from the main menu: Project -> Generate Source-code... (or press F7 ;)). In the dialog popping up, select the target .NET framework you want to use, the template preset, fill in a destination folder and click Start Generator (normal). This will start the code generator process. As expected the code generator has simply generated two code bases, one for Person and one for Production: The group name is used inside the namespace for the different elements. This allows you to add both code bases to a single solution and use them together in a different project without problems. Below is a snippet from the code file of a generated entity class. //... using System.Xml.Serialization; using AdventureWorks.Person; using AdventureWorks.Person.HelperClasses; using AdventureWorks.Person.FactoryClasses; using AdventureWorks.Person.RelationClasses; using SD.LLBLGen.Pro.ORMSupportClasses; namespace AdventureWorks.Person.EntityClasses { //... /// <summary>Entity class which represents the entity 'Address'.<br/><br/></summary> [Serializable] public partial class AddressEntity : CommonEntityBase //... The advantage of this is that you can have two code bases and work with them separately, yet have a single target database and maintain everything in a single location. If you decide to move to a single code base, you can do so with a change of one setting. It's also useful if you want to keep the groups as separate models (and code bases) yet want to add relationships to elements from another group using a copy of the entity: you can simply reverse engineer the target table to a new entity into a different group, effectively making a copy of the entity. As there's a single target database, changes made to that database are reflected in both models which makes maintenance easier than when you'd have a separate project for each group, with its own relational model data. Conclusion LLBLGen Pro offers a flexible way to work with entities in sub-models and control how the sub-models end up in the generated code.

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  • How to deal with a poor team leader and a tester manager from hell? [closed]

    - by Google
    Let me begin by explaining my situation and give a little context to the situation. My company has around 15 developers but we're split up on two different areas. We have a fresh product team and the old product team. The old product team does mostly bug fixes/maintenance and a feature here and there. The fresh product had never been released and was new from the ground up. I am on the fresh product team. The team consists of three developers (myself, another developer and a senior developer). The senior is also our team leader. Our roles are as follows: Myself: building the administration client as well as build/release stuff Other dev: building the primary client Team lead: building the server In addition to the dev team, we interact with the test manager often. By "we" I mean me since I do the build stuff and give him the builds to test. Trial 1: The other developer on my team and I have both tried to talk to our manager about our team leader. About two weeks before release we went in his office and had a closed door meeting before our team lead got to work. We expressed our concerns about the product, its release date and our team leader. We expressed our team leader had a "rosey" image of the product's state. Our manager seemed to listen to what we said and thanked us for taking the initiative to speak with him about it. He got us an extra two weeks before release. The situation with the leader didn't change. In fact, it got a little worse. While we were using the two weeks to fix issues he was slacking off quite a bit. Just to name a few things, he installed Windows 8 on his dev machine during this time (claimed him machine was broke), he wrote a plugin for our office messenger that turned turned messages into speech, and one time when I went in his office he was making a 3D model in Blender (for "fun"). He felt the product was "pretty good" and ready for release. During this time I dealt with the test manager on a daily basis. Every bug or issue that popped up he would pretty much attack me personally (regardless of which component the bug was in). The test manager would often push his "views" of what needed to be done with the product. He virtually ordered me to change text on our installer and to add features to the installer and administration client. I tried to express how his suggestions were "valid ideas" but it was too close to release to do those kinds of things and to make matters worse, our technical writer had already finished documentation and such a change would not only affect the dev team but would affect the technical writer and marketing as well. I expressed I wasn't going to make those changes without marketing's consent as well as the technical writer and my manager's. He pretty much said I don't care about the product and said I don't do my job. I would like to take a moment to say I take my job seriously and I do my best. I am the kind of person that goes to work 30-40 mins early and usually leaves 30 minutes later than everyone else. Saying I don't care or do my job is just insulting. His "attacks" on me grew from day to day. Every bug that popped up he would usually comment on in some manner that jabbed me and the other developer. "Oh that bug! Yeah that should have been fixed by now, figures! If someone would do their job!" and other similar kinds of comments. Keep in mind 8 out of 10 bugs were in the server and had nothing to do with me and the other developer. That didn't seem to matter.. On one occasion they got pretty bad and we almost got into a yelling match so I decided to stop talking to him all together. I carried all communication through office email (with my manager cc'd). He never attacked me via email. He still attempted to get aggressive with me in person but I completely ignore him and my only response to any question is, "Ask my team leader." or "Ask a product manager." The product launched after our two week extension. Trial 2: The day after the product launch our team leader went on vacation (thanks....). At this time we got a lot of questions from the tech support... major issues with the product. All of these issues were bugs marked "resolved" by our lovely team leader (a typical situation that often popped up). This is where we currently are. The other developer has been with the company for about three years (I've been there only five months) and told me he was going to speak with our manager alone and hoped it would help get our concerns across a little better in a one-on-one. He spoke with the manager and directly addressed all of our concerns regarding our team leader and the test manager giving us (mostly me) hell. Our manager basically said he understood how hard we work and said he noticed it and there's no doubt about it. He said he spoke with the test manager about his temper. Regarding the team leader, he didn't say a whole lot. He suggested we sit down with the team leader and address our concerns (isn't that the manager's job?). We're still waiting to see if anything has changed but we doubt it. What can we do next? 1) Talk to the team leader (may stress relationship and make work awkward) I admit the team leader is generally a nice guy. He is just a horrible leader and working closely with him is painful. I still don't believe bringing this directly to the team leader would help at all and may negatively impact the situation. 2) I could quit. Other than this situation the job is pretty fantastic. I really like my other coworkers and we have quite a bit of freedom. 3) I could take the situation with the team leader to one of the owners. I would then be throwing my manager under the bus. 4) I could take the situation with the test manager to HR. Any suggestions? Comments?

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  • Can't connect to SSL web service with WS-Security using PHP SOAP extension - certificate, complex WSDL

    - by BillF
    Using the PHP5 SOAP extension I have been unable to connect to a web service having an https endpoint, with client certificate and using WS-Security, although I can connect using soapUI with the exact same wsdl and client certificate, and obtain the normal response to the request. There is no HTTP authentication and no proxy is involved. The message I get is 'Could not connect to host'. Have been able to verify that I am NOT hitting the host server. (Earlier I wrongly said that I was hitting the server.) The self-signed client SSL certificate is a .pem file converted by openssl from a .p12 keystore which in turn was converted by keytool from a .jks keystore having a single entry consisting of private key and client certificate. In soapUI I did not need to supply a server private certificate, the only two files I gave it were the wdsl and pem. I did have to supply the pem and its passphrase to be able to connect. I am speculating that despite the error message my problem might actually be in the formation of the XML request rather than the SSL connection itself. The wsdl I have been given has nested complex types. The php server is on my Windows XP laptop with IIS. The code, data values and WSDL extracts are shown below. (The WSSoapClient class simply extends SoapClient, adding a WS-Security Username Token header with mustUnderstand = true and including a nonce, both of which the soapUI call had required.) Would so much appreciate any help. I'm a newbie thrown in at the deep end, and how! Have done vast amounts of Googling on this over many days, following many suggestions and have read Pro PHP by Kevin McArthur. An attempt to use classmaps in place of nested arrays also fell flat. The Code class STEeService { public function invokeWebService(array $connection, $operation, array $request) { try { $localCertificateFilespec = $connection['localCertificateFilespec']; $localCertificatePassphrase = $connection['localCertificatePassphrase']; $sslOptions = array( 'ssl' => array( 'local_cert' => $localCertificateFilespec, 'passphrase' => $localCertificatePassphrase, 'allow_self-signed' => true, 'verify_peer' => false ) ); $sslContext = stream_context_create($sslOptions); $clientArguments = array( 'stream_context' => $sslContext, 'local_cert' => $localCertificateFilespec, 'passphrase' => $localCertificatePassphrase, 'trace' => true, 'exceptions' => true, 'encoding' => 'UTF-8', 'soap_version' => SOAP_1_1 ); $oClient = new WSSoapClient($connection['wsdlFilespec'], $clientArguments); $oClient->__setUsernameToken($connection['username'], $connection['password']); return $oClient->__soapCall($operation, $request); } catch (exception $e) { throw new Exception("Exception in eServices " . $operation . " ," . $e->getMessage(), "\n"); } } } $connection is as follows: array(5) { ["username"]=> string(8) "DFU00050" ["password"]=> string(10) "Fabricate1" ["wsdlFilespec"]=> string (63) "c:/inetpub/wwwroot/DMZExternalService_Concrete_WSDL_Staging.xml" ["localCertificateFilespec"]=> string(37) "c:/inetpub/wwwroot/ClientKeystore.pem" ["localCertificatePassphrase"]=> string(14) "password123456" } $clientArguments is as follows: array(7) { ["stream_context"]=> resource(8) of type (stream-context) ["local_cert"]=> string(37) "c:/inetpub/wwwroot/ClientKeystore.pem" ["passphrase"]=> string(14) "password123456" ["trace"]=> bool(true) ["exceptions"]=> bool(true) ["encoding"]=> string(5) "UTF-8" ["soap_version"]=> int(1) } $operation is as follows: 'getConsignmentDetails' $request is as follows: array(1) { [0]=> array(2) { ["header"]=> array(2) { ["source"]=> string(9) "customerA" ["accountNo"]=> string(8) "10072906" } ["consignmentId"]=> string(11) "GKQ00000085" } } Note how there is an extra level of nesting, an array wrapping the request which is itself an array. This was suggested in a post although I don't see the reason, but it seems to help avoid other exceptions. The exception thrown by ___soapCall is as follows: object(SoapFault)#6 (9) { ["message":protected]=> string(25) "Could not connect to host" ["string":"Exception":private]=> string(0) "" ["code":protected]=> int(0) ["file":protected]=> string(43) "C:\Inetpub\wwwroot\eServices\WSSecurity.php" ["line":protected]=> int(85) ["trace":"Exception":private]=> array(5) { [0]=> array(6) { ["file"]=> string(43) "C:\Inetpub\wwwroot\eServices\WSSecurity.php" ["line"]=> int(85) ["function"]=> string(11) "__doRequest" ["class"]=> string(10) "SoapClient" ["type"]=> string(2) "->" ["args"]=> array(4) { [0]=> string(1240) " DFU00050 Fabricate1 E0ByMUA= 2010-10-28T13:13:52Z customerA10072906GKQ00000085 " [1]=> string(127) "https://services.startrackexpress.com.au:7560/DMZExternalService/InterfaceServices/ExternalOps.serviceagent/OperationsEndpoint1" [2]=> string(104) "/DMZExternalService/InterfaceServices/ExternalOps.serviceagent/OperationsEndpoint1/getConsignmentDetails" [3]=> int(1) } } [1]=> array(4) { ["function"]=> string(11) "__doRequest" ["class"]=> string(39) "startrackexpress\eservices\WSSoapClient" ["type"]=> string(2) "->" ["args"]=> array(5) { [0]=> string(1240) " DFU00050 Fabricate1 E0ByMUA= 2010-10-28T13:13:52Z customerA10072906GKQ00000085 " [1]=> string(127) "https://services.startrackexpress.com.au:7560/DMZExternalService/InterfaceServices/ExternalOps.serviceagent/OperationsEndpoint1" [2]=> string(104) "/DMZExternalService/InterfaceServices/ExternalOps.serviceagent/OperationsEndpoint1/getConsignmentDetails" [3]=> int(1) [4]=> int(0) } } [2]=> array(6) { ["file"]=> string(43) "C:\Inetpub\wwwroot\eServices\WSSecurity.php" ["line"]=> int(70) ["function"]=> string(10) "__soapCall" ["class"]=> string(10) "SoapClient" ["type"]=> string(2) "->" ["args"]=> array(4) { [0]=> string(21) "getConsignmentDetails" [1]=> array(1) { [0]=> array(2) { ["header"]=> array(2) { ["source"]=> string(9) "customerA" ["accountNo"]=> string(8) "10072906" } ["consignmentId"]=> string(11) "GKQ00000085" } } [2]=> NULL [3]=> object(SoapHeader)#5 (4) { ["namespace"]=> string(81) "http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-secext-1.0.xsd" ["name"]=> string(8) "Security" ["data"]=> object(SoapVar)#4 (2) { ["enc_type"]=> int(147) ["enc_value"]=> string(594) " DFU00050 Fabricate1 E0ByMUA= 2010-10-28T13:13:52Z " } ["mustUnderstand"]=> bool(true) } } } [3]=> array(6) { ["file"]=> string(42) "C:\Inetpub\wwwroot\eServices\eServices.php" ["line"]=> int(87) ["function"]=> string(10) "__soapCall" ["class"]=> string(39) "startrackexpress\eservices\WSSoapClient" ["type"]=> string(2) "->" ["args"]=> array(2) { [0]=> string(21) "getConsignmentDetails" [1]=> array(1) { [0]=> array(2) { ["header"]=> array(2) { ["source"]=> string(9) "customerA" ["accountNo"]=> string(8) "10072906" } ["consignmentId"]=> string(11) "GKQ00000085" } } } } [4]=> array(6) { ["file"]=> string(58) "C:\Inetpub\wwwroot\eServices\EnquireConsignmentDetails.php" ["line"]=> int(44) ["function"]=> string(16) "invokeWebService" ["class"]=> string(38) "startrackexpress\eservices\STEeService" ["type"]=> string(2) "->" ["args"]=> array(3) { [0]=> array(5) { ["username"]=> string(10) "DFU00050 " ["password"]=> string(12) "Fabricate1 " ["wsdlFilespec"]=> string(63) "c:/inetpub/wwwroot/DMZExternalService_Concrete_WSDL_Staging.xml" ["localCertificateFilespec"]=> string(37) "c:/inetpub/wwwroot/ClientKeystore.pem" ["localCertificatePassphrase"]=> string(14) "password123456" } [1]=> string(21) "getConsignmentDetails" [2]=> array(1) { [0]=> array(2) { ["header"]=> array(2) { ["source"]=> string(9) "customerA" ["accountNo"]=> string(8) "10072906" } ["consignmentId"]=> string(11) "GKQ00000085" } } } } } ["previous":"Exception":private]=> NULL ["faultstring"]=> string(25) "Could not connect to host" ["faultcode"]=> string(4) "HTTP" } Here are some WSDL extracts (TIBCO BusinessWorks): <xsd:complexType name="TransactionHeaderType"> <xsd:sequence> <xsd:element name="source" type="xsd:string"/> <xsd:element name="accountNo" type="xsd:integer"/> <xsd:element name="userId" type="xsd:string" minOccurs="0"/> <xsd:element name="transactionId" type="xsd:string" minOccurs="0"/> <xsd:element name="transactionDatetime" type="xsd:dateTime" minOccurs="0"/> </xsd:sequence> </xsd:complexType> <xsd:element name="getConsignmentDetailRequest"> <xsd:complexType> <xsd:sequence> <xsd:element name="header" type="prim:TransactionHeaderType"/> <xsd:element name="consignmentId" type="prim:ID" maxOccurs="unbounded"/> </xsd:sequence> </xsd:complexType> </xsd:element> <xsd:element name="getConsignmentDetailResponse"> <xsd:complexType> <xsd:sequence> <xsd:element name="consignment" type="freight:consignmentType" minOccurs="0" maxOccurs="unbounded"/> </xsd:sequence> </xsd:complexType> </xsd:element> <xsd:element name="getConsignmentDetailRequest"> <xsd:complexType> <xsd:sequence> <xsd:element name="header" type="prim:TransactionHeaderType"/> <xsd:element name="consignmentId" type="prim:ID" maxOccurs="unbounded"/> </xsd:sequence> </xsd:complexType> </xsd:element> <xsd:element name="getConsignmentDetailResponse"> <xsd:complexType> <xsd:sequence> <xsd:element name="consignment" type="freight:consignmentType" minOccurs="0" maxOccurs="unbounded"/> </xsd:sequence> </xsd:complexType> </xsd:element> <wsdl:operation name="getConsignmentDetails"> <wsdl:input message="tns:getConsignmentDetailsRequest"/> <wsdl:output message="tns:getConsignmentDetailsResponse"/> <wsdl:fault name="fault1" message="tns:fault"/> </wsdl:operation> <wsdl:service name="ExternalOps"> <wsdl:port name="OperationsEndpoint1" binding="tns:OperationsEndpoint1Binding"> <soap:address location="https://services.startrackexpress.com.au:7560/DMZExternalService/InterfaceServices/ExternalOps.serviceagent/OperationsEndpoint1"/> </wsdl:port> </wsdl:service> And here in case it's relevant is the WSSoapClient class: <?PHP namespace startrackexpress\eservices; use SoapClient, SoapVar, SoapHeader; class WSSoapClient extends SoapClient { private $username; private $password; /*Generates a WS-Security header*/ private function wssecurity_header() { $timestamp = gmdate('Y-m-d\TH:i:s\Z'); $nonce = mt_rand(); $passdigest = base64_encode(pack('H*', sha1(pack('H*', $nonce).pack('a*', $timestamp).pack('a*', $this->password)))); $auth = ' <wsse:Security SOAP-ENV:mustUnderstand="1" xmlns:wsse="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-secext-1.0.xsd"> <wsse:UsernameToken> <wsse:Username>' . $this->username . '</wsse:Username> <wsse:Password Type="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-username-token-profile-1.0#PasswordText">' . $this->password . '</wsse:Password> <wsse:Nonce>' . base64_encode(pack('H*', $nonce)).'</wsse:Nonce> <wsu:Created xmlns:wsu="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-utility-1.0.xsd">' . $timestamp . '</wsu:Created> </wsse:UsernameToken> </wsse:Security> '; $authvalues = new SoapVar($auth, XSD_ANYXML); $header = new SoapHeader("http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-secext-1.0.xsd", "Security",$authvalues, true); return $header; } // Sets a username and passphrase public function __setUsernameToken($username,$password) { $this->username=$username; $this->password=$password; } // Overwrites the original method, adding the security header public function __soapCall($function_name, $arguments, $options=null, $input_headers=null, $output_headers=null) { try { $result = parent::__soapCall($function_name, $arguments, $options, $this->wssecurity_header()); return $result; } catch (exception $e) { throw new Exception("Exception in __soapCall, " . $e->getMessage(), "\n"); } } } ?> Update: The request XML would have been as follows: <?xml version="1.0" encoding="UTF-8"?> <SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/" xmlns:ns1="http://startrackexpress/Common/Primitives/v1" xmlns:ns2="http://startrackexpress/Common/actions/externals/Consignment/v1" xmlns:ns3="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-secext-1.0.xsd"> <SOAP-ENV:Header> <wsse:Security SOAP-ENV:mustUnderstand="1" xmlns:wsse="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-secext-1.0.xsd"> <wsse:UsernameToken> <wsse:Username>DFU00050</wsse:Username> <wsse:Password Type="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-username-token-profile-1.0#PasswordText">Fabricate1</wsse:Password> <wsse:Nonce>M4FIeGA=</wsse:Nonce> <wsu:Created xmlns:wsu="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-utility-1.0.xsd">2010-10-29T14:05:27Z</wsu:Created> </wsse:UsernameToken> </wsse:Security> </SOAP-ENV:Header> <SOAP-ENV:Body><ns2:getConsignmentDetailRequest> <ns2:header><ns1:source>customerA</ns1:source><ns1:accountNo>10072906</ns1:accountNo></ns2:header> <ns2:consignmentId>GKQ00000085</ns2:consignmentId> </ns2:getConsignmentDetailRequest></SOAP-ENV:Body> </SOAP-ENV:Envelope> This was obtained with the following code in WSSoapClient: public function __doRequest($request, $location, $action, $version) { echo "<p> " . htmlspecialchars($request) . " </p>" ; return parent::__doRequest($request, $location, $action, $version); }

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  • Developer’s Life – Attitude and Communication – They Can Cause Problems – Notes from the Field #027

    - by Pinal Dave
    [Note from Pinal]: This is a 27th episode of Notes from the Field series. The biggest challenge for anyone is to understand human nature. We human have so many things on our mind at any moment of time. There are cases when what we say is not what we mean and there are cases where what we mean we do not say. We do say and things as per our mood and our agenda in mind. Sometimes there are incidents when our attitude creates confusion in the communication and we end up creating a situation which is absolutely not warranted. In this episode of the Notes from the Field series database expert Mike Walsh explains a very crucial issue we face in our career, which is not technical but more to relate to human nature. Read on this may be the best blog post you might read in recent times. In this week’s note from the field, I’m taking a slight departure from technical knowledge and concepts explained. We’ll be back to it next week, I’m sure. Pinal wanted us to explain some of the issues we bump into and how we see some of our customers arrive at problem situations and how we have helped get them back on the right track. Often it is a technical problem we are officially solving – but in a lot of cases as a consultant, we are really helping fix some communication difficulties. This is a technical blog post and not an “advice column” in a newspaper – but the longer I am a consultant, the more years I add to my experience in technology the more I learn that the vast majority of the problems we encounter have “soft skills” included in the chain of causes for the issue we are helping overcome. This is not going to be exhaustive but I hope that sharing four pieces of advice inspired by real issues starts a process of searching for places where we can be the cause of these challenges and look at fixing them in ourselves. Or perhaps we can begin looking at resolving them in teams that we manage. I’ll share three statements that I’ve either heard, read or said and talk about some of the communication or attitude challenges highlighted by the statement. 1 – “But that’s the SAN Administrator’s responsibility…” I heard that early on in my consulting career when talking with a customer who had serious corruption and no good recent backups – potentially no good backups at all. The statement doesn’t have to be this one exactly, but the attitude here is an attitude of “my job stops here, and I don’t care about the intent or principle of why I’m here.” It’s also a situation of having the attitude that as long as there is someone else to blame, I’m fine…  You see in this case, the DBA had a suspicion that the backups were not being handled right.  They were the DBA and they knew that they had responsibility to ensure SQL backups were good to go – it’s a basic requirement of a production DBA. In my “As A DBA Where Do I start?!” presentation, I argue that is job #1 of a DBA. But in this case, the thought was that there was someone else to blame. Rather than create extra work and take on responsibility it was decided to just let it be another team’s responsibility. This failed the company, the company’s customers and no one won. As technologists – we should strive to go the extra mile. If there is a lack of clarity around roles and responsibilities and we know it – we should push to get it resolved. Especially as the DBAs who should act as the advocates of the data contained in the databases we are responsible for. 2 – “We’ve always done it this way, it’s never caused a problem before!” Complacency. I have to say that many failures I’ve been paid good money to help recover from would have not happened had it been for an attitude of complacency. If any thoughts like this have entered your mind about your situation you may be suffering from it. If, while reading this, you get this sinking feeling in your stomach about that one thing you know should be fixed but haven’t done it.. Why don’t you stop and go fix it then come back.. “We should have better backups, but we’re on a SAN so we should be fine really.” “Technically speaking that could happen, but what are the chances?” “We’ll just clean that up as a fast follow” ..and so on. In the age of tightening IT budgets, increased expectations of up time, availability and performance there is no room for complacency. Our customers and business units expect – no demand – the best. Complacency says “we will give you second best or hopefully good enough and we accept the risk and know this may hurt us later. Sometimes an organization will opt for “good enough” and I agree with the concept that at times the perfect can be the enemy of the good. But when we make those decisions in a vacuum and are not reporting them up and discussing them as an organization that is different. That is us unilaterally choosing to do something less than the best and purposefully playing a game of chance. 3 – “This device must accept interference from other devices but not create any” I’ve paraphrased this one – but it’s something the Federal Communications Commission – a federal agency in the United States that regulates electronic communication – requires of all manufacturers of any device that could cause or receive interference electronically. I blogged in depth about this here (http://www.straightpathsql.com/archives/2011/07/relationship-advice-from-the-fcc/) so I won’t go into much detail other than to say this… If we all operated more on the premise that we should do our best to not be the cause of conflict, and to be less easily offended and less upset when we perceive offense life would be easier in many areas! This doesn’t always cause the issues we are called in to help out. Not directly. But where we see it is in unhealthy relationships between the various technology teams at a client. We’ll see teams hoarding knowledge, not sharing well with others and almost working against other teams instead of working with them. If you trace these problems back far enough it often stems from someone or some group of people violating this principle from the FCC. To Sum It Up Technology problems are easy to solve. At Linchpin People we help many customers get past the toughest technological challenge – and at the end of the day it is really just a repeatable process of pattern based troubleshooting, logical thinking and starting at the beginning and carefully stepping through to the end. It’s easy at the end of the day. The tough part of what we do as consultants is the people skills. Being able to help get teams working together, being able to help teams take responsibility, to improve team to team communication? That is the difficult part, and we get to use the soft skills on every engagement. Work on professional development (http://professionaldevelopment.sqlpass.org/) and see continuing improvement here, not just with technology. I can teach just about anyone how to be an excellent DBA and performance tuner, but some of these soft skills are much more difficult to teach. If you want to get started with performance analytics and triage of virtualized SQL Servers with the help of experts, read more over at Fix Your SQL Server. Reference: Pinal Dave (http://blog.sqlauthority.com)Filed under: Notes from the Field, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL

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  • Configuring Expert Search in Communicator 14 and SharePoint 2010

    Communicator 14 provides functionality to be able to search for contacts not just by name, but by skill.  For example a customer service agent at an airline can search for other agents with Travel Advisory experience by typing the search criteria into the Communicator search box and performing a search by keyword.  The search results will return users who have specified that skill in their profile on their SharePoint My Site.  This is actually pretty easy to configure, Ill show you how. Create Search and People Search Results Pages in SharePoint Communicator 14 Expert Search works by using the SharePoint 2010 Search Service to search SharePoint for user profiles with matching keywords.  This requires that you have an Enterprise Search site in your site collection which includes the search service and also the People Results pages.  The easiest way to do this is to create a Search Center site in your site collection. Note: I get an error when trying to create an Enterprise Search site in a Team Site in the SharePoint 2010 RTM bits, so I created it as a site collection that is evident in the URLs you see below. In the screenshots below, you can see that the URL of the SharePoint search service in the Search site collection is http://sps2010/sites/search/_vti_bin/search.asmx, and the URL of the People Search Results page is http://sps2010/sites/Search/Pages/peopleresults.aspx. Point Communications Server 14 to Search and People Search Results Pages For Communicator 14 to be able to perform an Expert Search, you need to configure Communications Server 14 to point to the Search Service and People Search Results page URLs. From a server with the OCS Core bits installed, fire up the Communications Server Management Shell and type Get-CsClientPolicy. Scroll down to the bottom of the output, were interested in setting the values of: SPSearchInternalURL SPSearchExternalURL SPSearchCenterInternalURL SPSearchCenterExternalURL SPSearchInternalURL and SPSearchExternalURL correspond to the internal and external URLs of the SharePoint search service in the Search site collection, while SPSearchCenterInternalURL and SPSearchCenterExternalURL correspond to the internal and external URLs of the people search results pages. Well use the Communications Server Management Shell to set the values of these CS policy properties. For simplicity, Im only going to set the internal URLs here. Set-CsClientPolicy SPSearchInternalURL http://sps2010/sites/search/_vti_bin/search.asmx     -SPSearchCenterInternalURL http://sps2010/sites/Search/Pages/peopleresults.aspx Log out and back into Communicator.  You can verify that these settings were applied by running the Get-CsClientPolicy cmdlet again from the Communications Server Management Shell. However, theres another super-secret ninja trick to verify that the settings were applied: Find the Communicator icon in the Windows System Tray Hold down the Ctrl button Click (left) the Communicator icon in the Windows System Tray do not depress the Ctrl button You should now see an extra menu item called Configuration Information, click it. Scroll down and locate the Expert Search URL and SharePoint Search Center URL keys and verify that their values correspond to those you set using the Set-CsClientPolicy PowerShell cmdlet. Configure a Sharepoint User Profile Import Im not going to provide detailed steps here except to say that you need to configure the SharePoint 2010 User Profile  Service Application to import user account details from Active Directory on a scheduled basis. This is a critical step because there are several user profile properties e.g. SipAddress that are only populated by a user profile import.  When performing an Expert Search, Communicator can only render results for users who have a SipAddress specified. Add Skills to User Profiles Navigate to your My Site and click on My Profile.  This page allows you to set many contact details that are searchable in SharePoint.  Were particularly interested in the Ask Me About property of a users profile.  Expert Search searches against this property to find users with matching skills. Configure a SharePoint Search Crawl Ensure that you have a scheduled job to crawl your Local SharePoint Sites content source.  Depending on how you have this configured, it will also crawl the My Site site collection and add user properties such as Ask Me About to the search index. Thats It! SharePoint 2010 provides new social and collaboration features to help users find other users with similar skills or interests. Expert Search extends this functionality directly into Microsoft Communicator 14, allowing you to interact with the users directly from the search results. Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • Fixing a SkyDrive Sync Disaster

    - by Rick Strahl
    For a few months I've been using SkyDrive to handle some basic synching tasks for a number of folders of mine. Specifically I've been dumping a few of my development folders into sky drive so I have a live running backup. It had been working just fine until about a week ago when something went awry. Badly! The idea is that the SkyDrive should sync files, but somewhere in its sync relationship it appears that SkyDrive got confused and assumed it needed to sync back older files to my local machine from the SkyDrive server. So rather than syncing my newer files to the server SkyDrive was pushing older files back to me. Because SkyDrive is so slow actually updating data it's not unusual for SkyDrive to be far behind in syncing and apparently some files were out of date by several months. Of course this is insidious because I didn't notice it for quite some time. I'd been happily working away on my files when a few days ago I noted a bunch of files with -RasXps (my machine name) popping up in various folders. At first I thought my Git repository was giving me a fit, but eventually realized that SkyDrive was actually pushing old files into my monitored folders. To be fair SkyDrive did make backups of the existing files, but by the time I caught it there were literally a few thousand files scattered on my machine that were now updated with old files from online. Here's what some of this looks like: If you look at the directory list you see a bunch of files with a -RasXps postfix appended to them. Those are the files that SkyDrive replaced and backed up on my machine. As you can see the backed up files are actually newer than the ones it pulled from the online SkyDrive. Unless I modified the files after they were updated they all were older than the existing local files. Not exactly how I imagined my synching would work. At first I started cleaning up this mess manually. In most cases the obvious solution was to simply delete the original file and replace with the -RasXps file, but not in all files. Some scrutiny was required and besides being a pain in the ass to rename files, quite frequently I had to dig out Beyond Compare to compare a few files where it wasn't quite clear what's wrong. I quickly realized that doing this by hand would be too hard for the large number of files that got hosed. Hacking together a small .NET Utility So, I figured the easiest way to tackle this is to write a small utility app that shows me all the mangled files that have backups, allows me to compare them and then quickly select and update them, removing the -RasXps file after choosing one of the two files. What I ended up with was a quick and dirty WinForms app that allows me to pick a root folder, and then shows all the -MachineName files: I start by picking a base folder and a template to search for - typically the -MachineName. Clicking Go brings up a list of all files in that folder and its subdirectories.  The list also displays the dates for the saved (-MachineName) file and the current file on disk, along with highlighting for the newer of the two. I can right click on any file and get a context menu pop up to open the folder in Explorer, or open Beyond Compare and view the two files to compare differences which I found very helpful for a number of files where I had modified the files after SkyDrive had updated to an old one. Typically these would be the green files (of which there were thankfully few). To 'fix' files I can select any number of files in the list, then use one of the three buttons on the right to apply an operation. I can use the Saved files - that is the backup file that SkyDrive created with the -MachineName extension (-RasXps above). Or I can use the current file, which is the file with the right name on disk right now and delete the -MachineName file. Or on some occasions I can just opt to delete both of them. For some files like binaries it's often easier to just delete and them be rebuild than choosing. For the most part the process involves accepting the pink files, and checking the few green files and see if any modifications were made since the file was updated incorrectly by SkyDrive. For me luckily those are few in number. Anyways, I thought I share this utility in case anybody else runs into this issue. I've included the VS2012 solution and all the source code so you can see how it works and you can tweak it as needed. The .NET 4.5 binaries are also included if you can't compile. Be warned though!  This rough code is provided as is and makes no guarantees or claims about file safety. All three of the action buttons on the form will delete data. It's a very rough utility and there are no safeguards that ask nicely before deleting files. I highly recommend you make a backup before you have at it. This tools is very narrow in focus, but it might also work with other sync issues from other vendors. I seem to remember that I had similar issues with SugarSync at some point and it too created the -MachineName style files on sync conflicts. Hope this helps somebody out so you can avoid wasting the better part of a full work day on this… Resources Download the Source Code and Binaries for SkyDrive Rescue© Rick Strahl, West Wind Technologies, 2005-2013Posted in Windows  .NET   Tweet !function(d,s,id){var js,fjs=d.getElementsByTagName(s)[0];if(!d.getElementById(id)){js=d.createElement(s);js.id=id;js.src="//platform.twitter.com/widgets.js";fjs.parentNode.insertBefore(js,fjs);}}(document,"script","twitter-wjs"); (function() { var po = document.createElement('script'); po.type = 'text/javascript'; po.async = true; po.src = 'https://apis.google.com/js/plusone.js'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(po, s); })();

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  • Hiding an item conditionally through SPEL in OAF ( VO Extension + Personalization )

    - by Manoj Madhusoodanan
    In this blog I will explain how to conditionally set property of an item through personalization.Let me discuss using a business scenario. My customer wants to make Hold from Payment/ All Invoices column readonly when the Operating Unit is UK ( Configured in a lookup XXCUST_EXCLUDED_ORGS ). Analysis First thing is we have to find out the page and business components. Page: /oracle/apps/pos/supplier/webui/QuickUpdatePGView Object: oracle.apps.pos.supplier.server.SitesVO Solution Download oracle.apps.pos.supplier.server.SitesVO from $JAVA_TOP to JDEV_USER_HOME/myprojects.Make sure the transfer mode of the file (See below table). Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} File Type Transfer Mode .xml ASCII .class Binary .tar Binary .java ASCII  Since there is no VO attribute available to determine the Site Org against the lookup Org we have to add the logic inside a custom VO attribute. So VO extension is required in this scenario. Add an attribute "isPymtReadOnlyStr" in the existing query.This column returns 'Y' if there is a match in the lookup otherwise 'N'. Create a transient attribute "isPymtReadOnly" of type BOOLEAN.This will return TRUE if "isPymtReadOnlyStr" is "Y" otherwise FALSE. The reason behind adding the "isPymtReadOnly" is we are setting the item property as readonly through SPEL.It will recognize only BOOLEAN.But SQL query doesn't support BOOLEAN.So we are building a BOOLEAN attribute from the SQL which will use in the personalization layer to set the item property. Steps 1) Create a new VO xxcust.oracle.apps.pos.supplier.server.XXCUSTSitesVO which extends from oracle.apps.pos.supplier.server.SitesVO. Make sure the binding style should be same as SitesVO. Create the XXCUSTSitesVO which same query of SitesVO.Later we will add the new attribute to XXCUSTSitesVO. At this point of time all the existing VO attributes are of Updatable property as "Always". Press Finish without creating XXCUSTSitesVORowImpl.java 2) Select the XXCUSTSitesVO from JDeveloper Application Navigator. Modify the query and add the extra column. 3) Create a new transient attribute as follows. 4) Once you modify the query all the existing attributes Updatable property will change to Never.So revert that property back to orginal. 5) Create XXCUSTSitesVORowImpl.java by checking the following check box. 6) Add the following code snippet in XXCUSTSitesVORowImpl.java 7) Create the substitution for SitesVO as follows. Following entry will get created in current jpx file.    <Substitutes>      <Substitute OldName ="oracle.apps.pos.supplier.server.SitesVO" NewName ="xxcust.oracle.apps.pos.supplier.server.XXCUSTSitesVO" />   </Substitutes> 8) Migrate XXCUSTSitesVOImpl.java,XXCUSTSitesVORowImpl.java and XXCUSTSitesVO.xml from desktop to actual instance. 9) Migrate the substitution using jpximporter. 10) Restart the server and verify the substitution has done perfectly. 11) Go to /oracle/apps/pos/supplier/webui/QuickUpdatePG and personalize the page.Set the item read only property to ${oa.SitesVO.IsPymtReadOnly} 12) Click on Apply and in next page click on Return to Application. Verify your output.  Note: You can remove the substitution using following script.Please click here.

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  • Why It Is So Important to Know Your Customer

    - by Christie Flanagan
    Over the years, I endured enough delayed flights, air turbulence and misadventures in airport security clearance to watch my expectations for the air travel experience fall to abysmally low levels. The extent of my loyalty to any one carrier had more to do with the proximity of the airport parking garage to their particular gate than to any effort on the airline’s part to actually earn and retain my business. That all changed one day when I found myself at the airport hoping to catch a return flight home a few hours earlier than expected, using an airline I had flown with for the first time just that week.  When you travel regularly for business, being able to catch a return flight home that’s even an hour or two earlier than originally scheduled is a big deal. It can mean the difference between having a normal evening with your family and having to sneak in like a cat burglar after everyone is fast asleep. And so I found myself on this particular day hoping to catch an earlier flight home. I approached the gate agent and was told that I could go on standby for their next flight out. Then I asked how much it was going to cost to change the flight, knowing full well that I wouldn’t get reimbursed by my company for any change fees. “Oh, there’s no charge to fly on standby,” the gate agent told me. I made a funny look. I couldn’t believe what I was hearing. This airline was going to let my fly on standby, at no additional charge, even though I was a new customer with no status or points. It had been years since I’d seen an airline pass up a short term revenue generating opportunity in favor of a long term loyalty generating one.  At that moment, this particular airline gained my loyal business. Since then, this airline has had the opportunity to learn a lot about me. They know where I live, where I fly from, where I usually fly to, and where I like to sit on the plane. In general, I’ve found their customer service to be quite good whether at the airport, via call center and even through social channels. They email me occasionally, and when they do, they demonstrate that they know me by promoting deals for flights from where I live to places that I’d be interested in visiting. And that’s part of why I’m always so puzzled when I visit their website.Does this company with the great service, customer friendly policies, and clean planes demonstrate that they know me at all when I visit their website? The answer is no. Even when I log in using my loyalty program credentials, it’s pretty obvious that they’re presenting the same old home page and same old offers to every single one of their site visitors. I mean, those promotional offers that they’re featuring so prominently  -- they’re for flights that originate thousands of miles from where I live! There’s no way I’d ever book one of those flights and I’m sure I’m not the only one of their customers to feel that way.My reason for recounting this story is not to pick on the one customer experience flaw I've noticed with this particular airline, in fact, they do so many things right that I’ll continue to fly with them. But I did want to illustrate just how glaringly obvious it is to customers today when a touch point they have with a brand is impersonal, unconnected and out of sync. As someone who’s spent a number of years in the web experience management and online marketing space, it particularly peeves me when that out of sync touch point is a brand’s website, perhaps because I know how important it is to make a customer’s online experience relevant and how many powerful tools are available for making a relevant experience a reality. The fact is, delivering a one-size-fits-all online customer experience is no longer acceptable or particularly effective in today’s world. Today’s savvy customers expect you to know who they are and to understand their preferences, behavior and relationship with your brand. Not only do they expect you to know about them, but they also expect you to demonstrate this knowledge across all of their touch points with your brand in a consistent and compelling fashion, whether it be on your traditional website, your mobile web presence or through various social channels.Delivering the kind of personalized online experiences that customers want can have tremendous business benefits. This is not just about generating feelings of goodwill and higher customer satisfaction ratings either. More relevant and personalized online experiences boost the effectiveness of online marketing initiatives and the statistics prove this out. Personalized web experiences can help increase online conversion rates by 70% -- that’s a huge number.1  And more than three quarters of consumers indicate that they’ve made additional online purchases based on personalized product recommendations.2Now if only this airline would get on board with delivering a more personalized online customer experience. I’d certainly be happier and more likely to spring for one of their promotional offers. And by targeting relevant offers on their home page to appropriate segments of their site visitors, I bet they’d be happier and generating additional revenue too. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}  ***** If you're interested in hearing more perspectives on the benefits of demonstrating that you know your customers by delivering a more personalized experience, check out this white paper on creating a successful and meaningful customer experience on the web.  Also catch the video below on the business value of CX in attracting new customers featuring Oracle's VP of Customer Experience Strategy, Brian Curran. 1 Search Engine Watch 2 Marketing Charts

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  • How can I resolve Hibernate 3's ConstraintViolationException when updating a Persistent Entity's Col

    - by Tim Visher
    I'm trying to discover why two nearly identical class sets are behaving different from Hibernate 3's perspective. I'm fairly new to Hibernate in general and I'm hoping I'm missing something fairly obvious about the mappings or timing issues or something along those lines but I spent the whole day yesterday staring at the two sets and any differences that would lead to one being able to be persisted and the other not completely escaped me. I appologize in advance for the length of this question but it all hinges around some pretty specific implementation details. I have the following class mapped with Annotations and managed by Hibernate 3.? (if the specific specific version turns out to be pertinent, I'll figure out what it is). Java version is 1.6. ... @Embeddable public class JobStateChange implements Comparable<JobStateChange> { @Temporal(TemporalType.TIMESTAMP) @Column(nullable = false) private Date date; @Enumerated(EnumType.STRING) @Column(nullable = false, length = JobState.FIELD_LENGTH) private JobState state; @ManyToOne(fetch = FetchType.LAZY) @JoinColumn(name = "acting_user_id", nullable = false) private User actingUser; public JobStateChange() { } @Override public int compareTo(final JobStateChange o) { return this.date.compareTo(o.date); } @Override public boolean equals(final Object obj) { if (this == obj) { return true; } else if (!(obj instanceof JobStateChange)) { return false; } JobStateChange candidate = (JobStateChange) obj; return this.state == candidate.state && this.actingUser.equals(candidate.getUser()) && this.date.equals(candidate.getDate()); } @Override public int hashCode() { return this.state.hashCode() + this.actingUser.hashCode() + this.date.hashCode(); } } It is mapped as a Hibernate CollectionOfElements in the class Job as follows: ... @Entity @Table( name = "job", uniqueConstraints = { @UniqueConstraint( columnNames = { "agency", //Job Name "payment_type", //Job Name "payment_file", //Job Name "date_of_payment", "payment_control_number", "truck_number" }) }) public class Job implements Serializable { private static final long serialVersionUID = -1131729422634638834L; ... @org.hibernate.annotations.CollectionOfElements @JoinTable(name = "job_state", joinColumns = @JoinColumn(name = "job_id")) @Sort(type = SortType.NATURAL) private final SortedSet<JobStateChange> stateChanges = new TreeSet<JobStateChange>(); ... public void advanceState( final User actor, final Date date) { JobState nextState; LOGGER.debug("Current state of {} is {}.", this, this.getCurrentState()); if (null == this.currentState) { nextState = JobState.BEGINNING; } else { if (!this.isAdvanceable()) { throw new IllegalAdvancementException(this.currentState.illegalAdvancementStateMessage); } if (this.currentState.isDivergent()) { nextState = this.currentState.getNextState(this); } else { nextState = this.currentState.getNextState(); } } JobStateChange stateChange = new JobStateChange(nextState, actor, date); this.setCurrentState(stateChange.getState()); this.stateChanges.add(stateChange); LOGGER.debug("Advanced {} to {}", this, this.getCurrentState()); } private void setCurrentState(final JobState jobState) { this.currentState = jobState; } boolean isAdvanceable() { return this.getCurrentState().isAdvanceable(this); } ... @Override public boolean equals(final Object obj) { if (obj == this) { return true; } else if (!(obj instanceof Job)) { return false; } Job otherJob = (Job) obj; return this.getName().equals(otherJob.getName()) && this.getDateOfPayment().equals(otherJob.getDateOfPayment()) && this.getPaymentControlNumber().equals(otherJob.getPaymentControlNumber()) && this.getTruckNumber().equals(otherJob.getTruckNumber()); } @Override public int hashCode() { return this.getName().hashCode() + this.getDateOfPayment().hashCode() + this.getPaymentControlNumber().hashCode() + this.getTruckNumber().hashCode(); } ... } The purpose of JobStateChange is to record when the Job moves through a series of State Changes that are outline in JobState as enums which know about advancement and decrement rules. The interface used to advance Jobs through a series of states is to call Job.advanceState() with a Date and a User. If the Job is advanceable according to rules coded in the enum, then a new StateChange is added to the SortedSet and everyone's happy. If not, an IllegalAdvancementException is thrown. The DDL this generates is as follows: ... drop table job; drop table job_state; ... create table job ( id bigint generated by default as identity, current_state varchar(25), date_of_payment date not null, beginningCheckNumber varchar(8) not null, item_count integer, agency varchar(10) not null, payment_file varchar(25) not null, payment_type varchar(25) not null, endingCheckNumber varchar(8) not null, payment_control_number varchar(4) not null, truck_number varchar(255) not null, wrapping_system_type varchar(15) not null, printer_id bigint, primary key (id), unique (agency, payment_type, payment_file, date_of_payment, payment_control_number, truck_number) ); create table job_state ( job_id bigint not null, acting_user_id bigint not null, date timestamp not null, state varchar(25) not null, primary key (job_id, acting_user_id, date, state) ); ... alter table job add constraint FK19BBD12FB9D70 foreign key (printer_id) references printer; alter table job_state add constraint FK57C2418FED1F0D21 foreign key (acting_user_id) references app_user; alter table job_state add constraint FK57C2418FABE090B3 foreign key (job_id) references job; ... The database is seeded with the following data prior to running tests ... insert into job (id, agency, payment_type, payment_file, payment_control_number, date_of_payment, beginningCheckNumber, endingCheckNumber, item_count, current_state, printer_id, wrapping_system_type, truck_number) values (-3, 'RRB', 'Monthly', 'Monthly','4501','1998-12-01 08:31:16' , '00000001','00040000', 40000, 'UNASSIGNED', null, 'KERN', '02'); insert into job_state (job_id, acting_user_id, date, state) values (-3, -1, '1998-11-30 08:31:17', 'UNASSIGNED'); ... After the database schema is automatically generated and rebuilt by the Hibernate tool. The following test runs fine up until the call to Session.flush() ... @ContextConfiguration(locations = { "/applicationContext-data.xml", "/applicationContext-service.xml" }) public class JobDaoIntegrationTest extends AbstractTransactionalJUnit4SpringContextTests { @Autowired private JobDao jobDao; @Autowired private SessionFactory sessionFactory; @Autowired private UserService userService; @Autowired private PrinterService printerService; ... @Test public void saveJob_JobAdvancedToAssigned_AllExpectedStateChanges() { //Get an unassigned Job Job job = this.jobDao.getJob(-3L); assertEquals(JobState.UNASSIGNED, job.getCurrentState()); Date advancedToUnassigned = new GregorianCalendar(1998, 10, 30, 8, 31, 17).getTime(); assertEquals(advancedToUnassigned, job.getStateChange(JobState.UNASSIGNED).getDate()); //Satisfy advancement constraints and advance job.setPrinter(this.printerService.getPrinter(-1L)); Date advancedToAssigned = new Date(); job.advanceState( this.userService.getUserByUsername("admin"), advancedToAssigned); assertEquals(JobState.ASSIGNED, job.getCurrentState()); assertEquals(advancedToUnassigned, job.getStateChange(JobState.UNASSIGNED).getDate()); assertEquals(advancedToAssigned, job.getStateChange(JobState.ASSIGNED).getDate()); //Persist to DB this.sessionFactory.getCurrentSession().flush(); ... } ... } The error thrown is SQLCODE=-803, SQLSTATE=23505: could not insert collection rows: [jaci.model.job.Job.stateChanges#-3] org.hibernate.exception.ConstraintViolationException: could not insert collection rows: [jaci.model.job.Job.stateChanges#-3] at org.hibernate.exception.SQLStateConverter.convert(SQLStateConverter.java:94) at org.hibernate.exception.JDBCExceptionHelper.convert(JDBCExceptionHelper.java:66) at org.hibernate.persister.collection.AbstractCollectionPersister.insertRows(AbstractCollectionPersister.java:1416) at org.hibernate.action.CollectionUpdateAction.execute(CollectionUpdateAction.java:86) at org.hibernate.engine.ActionQueue.execute(ActionQueue.java:279) at org.hibernate.engine.ActionQueue.executeActions(ActionQueue.java:263) at org.hibernate.engine.ActionQueue.executeActions(ActionQueue.java:170) at org.hibernate.event.def.AbstractFlushingEventListener.performExecutions(AbstractFlushingEventListener.java:321) at org.hibernate.event.def.DefaultFlushEventListener.onFlush(DefaultFlushEventListener.java:50) at org.hibernate.impl.SessionImpl.flush(SessionImpl.java:1027) at jaci.dao.JobDaoIntegrationTest.saveJob_JobAdvancedToAssigned_AllExpectedStateChanges(JobDaoIntegrationTest.java:98) at org.springframework.test.context.junit4.SpringTestMethod.invoke(SpringTestMethod.java:160) at org.springframework.test.context.junit4.SpringMethodRoadie.runTestMethod(SpringMethodRoadie.java:233) at org.springframework.test.context.junit4.SpringMethodRoadie$RunBeforesThenTestThenAfters.run(SpringMethodRoadie.java:333) at org.springframework.test.context.junit4.SpringMethodRoadie.runWithRepetitions(SpringMethodRoadie.java:217) at org.springframework.test.context.junit4.SpringMethodRoadie.runTest(SpringMethodRoadie.java:197) at org.springframework.test.context.junit4.SpringMethodRoadie.run(SpringMethodRoadie.java:143) at org.springframework.test.context.junit4.SpringJUnit4ClassRunner.invokeTestMethod(SpringJUnit4ClassRunner.java:160) at org.springframework.test.context.junit4.SpringJUnit4ClassRunner.run(SpringJUnit4ClassRunner.java:97) Caused by: com.ibm.db2.jcc.b.lm: DB2 SQL Error: SQLCODE=-803, SQLSTATE=23505, SQLERRMC=1;ACI_APP.JOB_STATE, DRIVER=3.50.152 at com.ibm.db2.jcc.b.wc.a(wc.java:575) at com.ibm.db2.jcc.b.wc.a(wc.java:57) at com.ibm.db2.jcc.b.wc.a(wc.java:126) at com.ibm.db2.jcc.b.tk.b(tk.java:1593) at com.ibm.db2.jcc.b.tk.c(tk.java:1576) at com.ibm.db2.jcc.t4.db.k(db.java:353) at com.ibm.db2.jcc.t4.db.a(db.java:59) at com.ibm.db2.jcc.t4.t.a(t.java:50) at com.ibm.db2.jcc.t4.tb.b(tb.java:200) at com.ibm.db2.jcc.b.uk.Gb(uk.java:2355) at com.ibm.db2.jcc.b.uk.e(uk.java:3129) at com.ibm.db2.jcc.b.uk.zb(uk.java:568) at com.ibm.db2.jcc.b.uk.executeUpdate(uk.java:551) at org.hibernate.jdbc.NonBatchingBatcher.addToBatch(NonBatchingBatcher.java:46) at org.hibernate.persister.collection.AbstractCollectionPersister.insertRows(AbstractCollectionPersister.java:1389) Therein lies my problem… A nearly identical Class set (in fact, so identical that I've been chomping at the bit to make it a single class that serves both business entities) runs absolutely fine. It is identical except for name. Instead of Job it's Web. Instead of JobStateChange it's WebStateChange. Instead of JobState it's WebState. Both Job and Web's SortedSet of StateChanges are mapped as a Hibernate CollectionOfElements. Both are @Embeddable. Both are SortType.Natural. Both are backed by an Enumeration with some advancement rules in it. And yet when a nearly identical test is run for Web, no issue is discovered and the data flushes fine. For the sake of brevity I won't include all of the Web classes here, but I will include the test and if anyone wants to see the actual sources, I'll include them (just leave a comment). The data seed: insert into web (id, stock_type, pallet, pallet_id, date_received, first_icn, last_icn, shipment_id, current_state) values (-1, 'PF', '0011', 'A', '2008-12-31 08:30:02', '000000001', '000080000', -1, 'UNSTAGED'); insert into web_state (web_id, date, state, acting_user_id) values (-1, '2008-12-31 08:30:03', 'UNSTAGED', -1); The test: ... @ContextConfiguration(locations = { "/applicationContext-data.xml", "/applicationContext-service.xml" }) public class WebDaoIntegrationTest extends AbstractTransactionalJUnit4SpringContextTests { @Autowired private WebDao webDao; @Autowired private UserService userService; @Autowired private SessionFactory sessionFactory; ... @Test public void saveWeb_WebAdvancedToNewState_AllExpectedStateChanges() { Web web = this.webDao.getWeb(-1L); Date advancedToUnstaged = new GregorianCalendar(2008, 11, 31, 8, 30, 3).getTime(); assertEquals(WebState.UNSTAGED, web.getCurrentState()); assertEquals(advancedToUnstaged, web.getState(WebState.UNSTAGED).getDate()); Date advancedToStaged = new Date(); web.advanceState( this.userService.getUserByUsername("admin"), advancedToStaged); this.sessionFactory.getCurrentSession().flush(); web = this.webDao.getWeb(web.getId()); assertEquals( "Web should have moved to STAGED State.", WebState.STAGED, web.getCurrentState()); assertEquals(advancedToUnstaged, web.getState(WebState.UNSTAGED).getDate()); assertEquals(advancedToStaged, web.getState(WebState.STAGED).getDate()); assertNotNull(web.getState(WebState.UNSTAGED)); assertNotNull(web.getState(WebState.STAGED)); } ... } As you can see, I assert that the Web was reconstituted the way I expect, I advance it, flush it to the DB, and then re-get it and verify that the states are as I expect. Everything works perfectly. Not so with Job. A possibly pertinent detail: the reconstitution code works fine if I cease to map JobStateChange.data as a TIMESTAMP and instead as a DATE, and ensure that all of the StateChanges always occur on different Dates. The problem is that this particular business entity can go through many state changes in a single day and so it needs to be sorted by time stamp rather than by date. If I don't do this then I can't sort the StateChanges correctly. That being said, WebStateChange.date is also mapped as a TIMESTAMP and so I again remain absolutely befuddled as to where this error is arising from. I tried to do a fairly thorough job of giving all of the technical details of the implementation but as this particular question is very implementation specific, if I missed anything just let me know in the comments and I'll include it. Thanks so much for your help! UPDATE: Since it turns out to be important to the solution of my problem, I have to include the pertinent bits of the WebStateChange class as well. ... @Embeddable public class WebStateChange implements Comparable<WebStateChange> { @Temporal(TemporalType.TIMESTAMP) @Column(nullable = false) private Date date; @Enumerated(EnumType.STRING) @Column(nullable = false, length = WebState.FIELD_LENGTH) private WebState state; @ManyToOne(fetch = FetchType.LAZY) @JoinColumn(name = "acting_user_id", nullable = false) private User actingUser; ... WebStateChange( final WebState state, final User actingUser, final Date date) { ExceptionUtils.illegalNullArgs(state, actingUser, date); this.state = state; this.actingUser = actingUser; this.date = new Date(date.getTime()); } @Override public int compareTo(final WebStateChange otherStateChange) { return this.date.compareTo(otherStateChange.date); } @Override public boolean equals(final Object candidate) { if (this == candidate) { return true; } else if (!(candidate instanceof WebStateChange)) { return false; } WebStateChange candidateWebState = (WebStateChange) candidate; return this.getState() == candidateWebState.getState() && this.getUser().equals(candidateWebState.getUser()) && this.getDate().equals(candidateWebState.getDate()); } @Override public int hashCode() { return this.getState().hashCode() + this.getUser().hashCode() + this.getDate().hashCode(); } ... }

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  • Oracle Database 12c Spatial: Vector Performance Acceleration

    - by Okcan Yasin Saygili-Oracle
    Most business information has a location component, such as customer addresses, sales territories and physical assets. Businesses can take advantage of their geographic information by incorporating location analysis and intelligence into their information systems. This allows organizations to make better decisions, respond to customers more effectively, and reduce operational costs – increasing ROI and creating competitive advantage. Oracle Database, the industry’s most advanced database,  includes native location capabilities, fully integrated in the kernel, for fast, scalable, reliable and secure spatial and massive graph applications. It is a foundation for deploying enterprise-wide spatial information systems and locationenabled business applications. Developers can extend existing Oracle-based tools and applications, since they can easily incorporate location information directly in their applications, workflows, and services. Spatial Features The geospatial data features of Oracle Spatial and Graph option support complex geographic information systems (GIS) applications, enterprise applications and location services applications. Oracle Spatial and Graph option extends the spatial query and analysis features included in every edition of Oracle Database with the Oracle Locator feature, and provides a robust foundation for applications that require advanced spatial analysis and processing in the Oracle Database. It supports all major spatial data types and models, addressing challenging business-critical requirements from various industries, including transportation, utilities, energy, public sector, defense and commercial location intelligence. Network Data Model Graph Features The Network Data Model graph explicitly stores and maintains a persistent data model withnetwork connectivity and provides network analysis capability such as shortest path, nearest neighbors, within cost and reachability. It loads partitioned networks into memory on demand, overcomingthe limitations of in-memory analysis. Partitioning massive networks into manageable sub-networkssimplifies the network analysis. RDF Semantic Graph Features RDF Semantic Graph has native support for World Wide Web Consortium standards. It has open, scalable, and secure features for storing RDF/OWL ontologies anddata; native inference with OWL 2, SKOS and user-defined rules; and querying RDF/OWL data withSPARQL 1.1, Java APIs, and SPARQLgraph patterns in SQL. Video: Oracle Spatial and Graph Overview Oracle spatial is embeded on oracle database product. So ,we can use oracle installer (OUI).The Oracle Universal Installer (OUI) is used to install Oracle Database software. OUI is a graphical user interface utility that enables you to view the Oracle software that is installed on your machine, install new Oracle Database software, and delete Oracle software that you no longer need to use. Online Help is available to guide you through the installation process. One of the installation options is to create a database. If you select database creation, OUI automatically starts Oracle Database Configuration Assistant (DBCA) to guide you through the process of creating and configuring a database. If you do not create a database during installation, you must invoke DBCA after you have installed the software to create a database. You can also use DBCA to create additional databases. For installing Oracle Database 12c you may check the Installing Oracle Database Software and Creating a Database tutorial under the Oracle Database 12c 2-Day DBA Series.You can always check if spatial is available in your database using  "select comp_id, version, status, comp_name from dba_registry where comp_id='SDO';"   One of the most notable improvements with Oracle Spatial and Graph 12c can be seen in performance increases in vector data operations. Enabling the Spatial Vector Acceleration feature (available with the Spatial option) dramatically improves the performance of commonly used vector data operations, such as sdo_distance, sdo_aggr_union, and sdo_inside. With 12c, these operations also run more efficiently in parallel than in prior versions through the use of metadata caching. For organizations that have been facing processing limitations, these enhancements enable developers to make a small set of configuration changes and quickly realize significant performance improvements. Results include improved index performance, enhanced geometry engine performance, optimized secondary filter optimizations for Spatial operators, and improved CPU and memory utilization for many advanced vector functions. Vector performance acceleration is especially beneficial when using Oracle Exadata Database Machine and other large-scale systems. Oracle Spatial and Graph vector performance acceleration builds on general improvements available to all SDO_GEOMETRY operations in these areas: Caching of index metadata, Concurrent update mechanisms, and Optimized spatial predicate selectivity and cost functions. These optimizations enable more efficient use of: CPU, Memory, and Partitioning Resulting in substantial query performance improvements.UsageTo accelerate the performance of spatial operators, it is recommended that you set the SPATIAL_VECTOR_ACCELERATION database system parameter to the value TRUE. (This parameter is authorized for use only by licensed Oracle Spatial users, and its default value is FALSE.) You can set this parameter for the whole system or for a single session. To set the value for the whole system, do either of the following:Enter the following statement from a suitably privileged account:   ALTER SYSTEM SET SPATIAL_VECTOR_ACCELERATION = TRUE;Add the following to the database initialization file (xxxinit.ora):   SPATIAL_VECTOR_ACCELERATION = TRUE;To set the value for the current session, enter the following statement from a suitably privileged account:   ALTER SESSION SET SPATIAL_VECTOR_ACCELERATION = TRUE; Checkout the complete list of new features on Oracle.com @ http://www.oracle.com/technetwork/database/options/spatialandgraph/overview/index.html Spatial and Graph Data Sheet (PDF) Spatial and Graph White Paper (PDF)

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  • Master Data Management and Cloud Computing

    - by david.butler(at)oracle.com
    Cloud Computing is all the rage these days. There are many reasons why this is so. But like its predecessor, Service Oriented Architecture, it can fall on hard times if the underlying data is left unmanaged. Master Data Management is the perfect Cloud companion. It can materially increase the chances for successful Cloud initiatives. In this blog, I'll review the nature of the Cloud and show how MDM fits in.   Here's the National Institute of Standards and Technology Cloud definition: •          Cloud computing is a model for enabling convenient, on-demand network access to a shared pool of configurable computing resources that can be rapidly provisioned and released with minimal management effort or service provider interaction.   Cloud architectures have three main layers: applications or Software as a Service (SaaS), Platforms as a Service (PaaS), and Infrastructure as a Service (IaaS). SaaS generally refers to applications that are delivered to end-users over the Internet. Oracle CRM On Demand is an example of a SaaS application. Today there are hundreds of SaaS providers covering a wide variety of applications including Salesforce.com, Workday, and Netsuite. Oracle MDM applications are located in this layer of Oracle's On Demand enterprise Cloud platform. We call it Master Data as a Service (MDaaS). PaaS generally refers to an application deployment platform delivered as a service. They are often built on a grid computing architecture and include database and middleware. Oracle Fusion Middleware is in this category and includes the SOA and Data Integration products used to connect SaaS applications including MDM. Finally, IaaS generally refers to computing hardware (servers, storage and network) delivered as a service.  This typically includes the associated software as well: operating systems, virtualization, clustering, etc.    Cloud Computing benefits are compelling for a large number of organizations. These include significant cost savings, increased flexibility, and fast deployments. Cost advantages include paying for just what you use. This is especially critical for organizations with variable or seasonal usage. Companies don't have to invest to support peak computing periods. Costs are also more predictable and controllable. Increased agility includes access to the latest technology and experts without making significant up front investments.   While Cloud Computing is certainly very alluring with a clear value proposition, it is not without its challenges. An IDC survey of 244 IT executives/CIOs and their line-of-business (LOB) colleagues identified a number of issues:   Security - 74% identified security as an issue involving data privacy and resource access control. Integration - 61% found that it is hard to integrate Cloud Apps with in-house applications. Operational Costs - 50% are worried that On Demand will actually cost more given the impact of poor data quality on the rest of the enterprise. Compliance - 49% felt that compliance with required regulatory, legal and general industry requirements (such as PCI, HIPAA and Sarbanes-Oxley) would be a major issue. When control is lost, the ability of a provider to directly manage how and where data is deployed, used and destroyed is negatively impacted.  There are others, but I singled out these four top issues because Master Data Management, properly incorporated into a Cloud Computing infrastructure, can significantly ameliorate all of these problems. Cloud Computing can literally rain raw data across the enterprise.   According to fellow blogger, Mike Ferguson, "the fracturing of data caused by the adoption of cloud computing raises the importance of MDM in keeping disparate data synchronized."   David Linthicum, CTO Blue Mountain Labs blogs that "the lack of MDM will become more of an issue as cloud computing rises. We're moving from complex federated on-premise systems, to complex federated on-premise and cloud-delivered systems."    Left unmanaged, non-standard, inconsistent, ungoverned data with questionable quality can pollute analytical systems, increase operational costs, and reduce the ROI in Cloud and On-Premise applications. As cloud computing becomes more relevant, and more data, applications, services, and processes are moved out to cloud computing platforms, the need for MDM becomes ever more important. Oracle's MDM suite is designed to deal with all four of the above Cloud issues listed in the IDC survey.   Security - MDM manages all master data attribute privacy and resource access control issues. Integration - MDM pre-integrates Cloud Apps with each other and with On Premise applications at the data level. Operational Costs - MDM significantly reduces operational costs by increasing data quality, thereby improving enterprise business processes efficiency. Compliance - MDM, with its built in Data Governance capabilities, insures that the data is governed according to organizational standards. This facilitates rapid and accurate reporting for compliance purposes. Oracle MDM creates governed high quality master data. A unified cleansed and standardized data view is produced. The Oracle Customer Hub creates a single view of the customer. The Oracle Product Hub creates high quality product data designed to support all go-to-market processes. Oracle Supplier Hub dramatically reduces the chances of 'supplier exceptions'. Oracle Site Hub masters locations. And Oracle Hyperion Data Relationship Management masters financial reference data and manages enterprise hierarchies across operational areas from ERP to EPM and CRM to SCM. Oracle Fusion Middleware connects Cloud and On Premise applications to MDM Hubs and brings high quality master data to your enterprise business processes.   An independent analyst once said "Poor data quality is like dirt on the windshield. You may be able to drive for a long time with slowly degrading vision, but at some point, you either have to stop and clear the windshield or risk everything."  Cloud Computing has the potential to significantly degrade data quality across the enterprise over time. Deploying a Master Data Management solution prior to or in conjunction with a move to the Cloud can insure that the data flowing into the enterprise from the Cloud is clean and governed. This will in turn insure that expected returns on the investment in Cloud Computing will be realized.       Oracle MDM has proven its metal in this area and has the customers to back that up. In fact, I will be hosting a webcast on Tuesday, April 10th at 10 am PT with one of our top Cloud customers, the Church Pension Group. They have moved all mainline applications to a hosted model and use Oracle MDM to insure the master data is managed and cleansed before it is propagated to other cloud and internal systems. I invite you join Martin Hossfeld, VP, IT Operations, and Danette Patterson, Enterprise Data Manager as they review business drivers for MDM and hosted applications, how they did it, the benefits achieved, and lessons learned. You can register for this free webcast here.  Hope to see you there.

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  • Entity Framework Batch Update and Future Queries

    - by pwelter34
    Entity Framework Extended Library A library the extends the functionality of Entity Framework. Features Batch Update and Delete Future Queries Audit Log Project Package and Source NuGet Package PM> Install-Package EntityFramework.Extended NuGet: http://nuget.org/List/Packages/EntityFramework.Extended Source: http://github.com/loresoft/EntityFramework.Extended Batch Update and Delete A current limitations of the Entity Framework is that in order to update or delete an entity you have to first retrieve it into memory. Now in most scenarios this is just fine. There are however some senerios where performance would suffer. Also, for single deletes, the object must be retrieved before it can be deleted requiring two calls to the database. Batch update and delete eliminates the need to retrieve and load an entity before modifying it. Deleting //delete all users where FirstName matches context.Users.Delete(u => u.FirstName == "firstname"); Update //update all tasks with status of 1 to status of 2 context.Tasks.Update( t => t.StatusId == 1, t => new Task {StatusId = 2}); //example of using an IQueryable as the filter for the update var users = context.Users .Where(u => u.FirstName == "firstname"); context.Users.Update( users, u => new User {FirstName = "newfirstname"}); Future Queries Build up a list of queries for the data that you need and the first time any of the results are accessed, all the data will retrieved in one round trip to the database server. Reducing the number of trips to the database is a great. Using this feature is as simple as appending .Future() to the end of your queries. To use the Future Queries, make sure to import the EntityFramework.Extensions namespace. Future queries are created with the following extension methods... Future() FutureFirstOrDefault() FutureCount() Sample // build up queries var q1 = db.Users .Where(t => t.EmailAddress == "[email protected]") .Future(); var q2 = db.Tasks .Where(t => t.Summary == "Test") .Future(); // this triggers the loading of all the future queries var users = q1.ToList(); In the example above, there are 2 queries built up, as soon as one of the queries is enumerated, it triggers the batch load of both queries. // base query var q = db.Tasks.Where(t => t.Priority == 2); // get total count var q1 = q.FutureCount(); // get page var q2 = q.Skip(pageIndex).Take(pageSize).Future(); // triggers execute as a batch int total = q1.Value; var tasks = q2.ToList(); In this example, we have a common senerio where you want to page a list of tasks. In order for the GUI to setup the paging control, you need a total count. With Future, we can batch together the queries to get all the data in one database call. Future queries work by creating the appropriate IFutureQuery object that keeps the IQuerable. The IFutureQuery object is then stored in IFutureContext.FutureQueries list. Then, when one of the IFutureQuery objects is enumerated, it calls back to IFutureContext.ExecuteFutureQueries() via the LoadAction delegate. ExecuteFutureQueries builds a batch query from all the stored IFutureQuery objects. Finally, all the IFutureQuery objects are updated with the results from the query. Audit Log The Audit Log feature will capture the changes to entities anytime they are submitted to the database. The Audit Log captures only the entities that are changed and only the properties on those entities that were changed. The before and after values are recorded. AuditLogger.LastAudit is where this information is held and there is a ToXml() method that makes it easy to turn the AuditLog into xml for easy storage. The AuditLog can be customized via attributes on the entities or via a Fluent Configuration API. Fluent Configuration // config audit when your application is starting up... var auditConfiguration = AuditConfiguration.Default; auditConfiguration.IncludeRelationships = true; auditConfiguration.LoadRelationships = true; auditConfiguration.DefaultAuditable = true; // customize the audit for Task entity auditConfiguration.IsAuditable<Task>() .NotAudited(t => t.TaskExtended) .FormatWith(t => t.Status, v => FormatStatus(v)); // set the display member when status is a foreign key auditConfiguration.IsAuditable<Status>() .DisplayMember(t => t.Name); Create an Audit Log var db = new TrackerContext(); var audit = db.BeginAudit(); // make some updates ... db.SaveChanges(); var log = audit.LastLog;

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  • MIX 2010 Covert Operations Day 2 Silverlight + Windows 7 Phone

    - by GeekAgilistMercenary
    Left the Circus Circus and headed to the geek circus at Mandalay Bay.  Got in, got some breakfast, met a few more people and headed to the keynote. Upon arriving the crew I was hanging with at the event; Erik Mork, Beth Murray, and Brian Henderson and I were entertained with several other thousand geeks by the wicked yo-yoing. The first video demo of something was of Bing Maps and various aspects of Microsoft Research integrated together.  Namely the pictures, put in place, on real 3d element maps of various environments. Silverlight Scott Guthrie, as one would guess, kicked off the keynote.  His first point was that user experience has become a priority at Microsoft.  This can be seen by any observant soul with the release and push of Expression, Silverlight, and the other tools.  This is even more apparent when one takes note of Microsoft bringing in people that can actually do good design and putting them at the forefront. The next thing Scott brought up was a few key points about Silverlight.  Currently Silverlight is a little over 2 years old and has achieved a pretty solid 60% penetration.  Silverlight has all sorts of capabilities that have been developed and are now provided as open source including;  ad injection, smoothing, playback editing, and more.  Another thing he showed, which really struck me as awesome being in the analytics space, was the Olympics and a quick glimpse of the ad statistics, viewer experience, video playback performance, audience trends, and overall viewer participation.  All of it rendered in Silverlight in beautiful detail. The key piece of Scott's various points were all punctuated with the fact that all of this code is available as open source.  Not only is Microsoft really delving into this design element of things, they're getting involved in the right ways. One of the last points I'll bring up about Silverlight 4 is the ability to have HD video on a monitor, and an entirely different activity being done on the other monitor, effectively making Silverlight the only RIA framework that supports multi-monitor support.  Overall, Silverlight is continuing to impress – providing superior capabilities tit-for-tat with the competition. Windows 7 Phone The Windows 7 Phone has 3 primary buttons (yes, more than the iPhone, don't let your mind explode!!).  Start, Search, and Back control all of the needed functionality of the phone.  At the same time, of course, there is the multi-touch, touch, and other interactive abilities of the interface.  The intent, once start is pressed is to have all the information that a phone owner wants displayed immediately.  Avoiding the scrolling through pages of apps or rolling a ball to get through multitudes of other non-interactive phone interfaces.  The Windows 7 Phone simply has the data right in front of you, basically a phone dashboard.  From there it is easy to dive into the interactive areas of the phone. Each area of the interface of the phone is broken into hubs.  These hubs include applications, data, and other things based on a relative basis.  This basis being determined by the user.  These applications interact on many other levels, and form a kind of relationship between each other adding more and more meta-data to the phone user, their interactions between the applications, and of course the social element of their interactions on the phone.  This makes this phone a practical must have for a marketer involved in social media.  The level of wired together interaction is massive, and of course, if you've seen Office Outlook 2010 you know that the power that is pulled into the phone by being tied to Outlook is massive. Joe Belfiore also showed several UI & specifically UX elements of the phone interface that allows paging to be instinctual by simple clipped items, flipping page to page, and other excellent user experience advances for phone devices.  Belfiore's also showed how his people hub had a massive list of people, with pictures, all from various different social networks and other associated relations.  The rendering, speed, and viewing of these people's, their pictures, their social network information, and other characteristics was smooth and in some situations unbelievably rendered.  This demo showed some of the great power of the beta phone, which isn't even as powerful as the planned end device. Joe finished up by jumping into the music, videos, and other media with the Zune Component of the Windows 7 Mobile Phone.  This was all good stuff, but I'll get to what really sold me on the media element in a moment. When Joe was done, Scott Guthrie stepped back up to walk through building a Windows 7 Mobile Phone.  This is were I have to give serious props.  He built this application, in Visual Studio 2010, in front of 2000+ people.  That was cool, but what really was amazing that he build the application in about 2 minutes.  The IDE, side by side design that is standard in Visual Studio is light years ahead of x-Code or any of the iPhone IDEs.  The Windows 7 Mobile System, if it can get market penetration, poses a technologically superior development and phone platform over anything on the market right now.  The biggest problem with the phone, is it just isn't available yet.  I personally can't wait for a chance to build some apps for the new Windows Phone. Netflix, I May Start Up an Account Again! When I get my Windows 7 Phone device, I am absolutely getting a Netflix account again.  The Vertigo crew, as I wrote on Twitter "#MIX10 Props @seesharp on @netflix demo", displayed an application on the phone for Netflix that actually ran HD Video of Rescue Me (with Dennis Leary).  The video played back smooth as it would on a dedicated computer, I was instantly sold.  So this didn't actually sell me on the phone, because I'm already sold, but it did sell me whole heartedly on the media capabilities of the pending phone. Anyway, I try not to do this but I may double post today.  Lunch is over and I'm off to another session very near and dear to the heart of my occupation, Analytics Tracking.  Stay tuned and I should have that post up by the end of the day. Original Post – Check out my other blog for even more technical ramblings and reads.

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