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• Did Acronis True Image Home 2012 clone operation "lock" my BitLocker disk?

  - by Thomas Eyde

  After trying to clone my primary drive, which requires a reboot to proceed, BitLocker detected that the boot sector had changed and required the recovery keys. Not a good situation to be in on Sunday evening when it is your IT-department who hold the keys. After talking with the guys at IT, I have tree suspects on why BitLocker locked me out: The newly added, second hard drive in my machine. The changed boot-order in BIOS. The changes True Image did in order to do its things on boot. As an end-user, I should never have to end up in situations like these without any warning. I would like to know what really happened, so I can inform Acronis on how they can improve their product to avoid this situation in the future.

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• My Music Folder Appearing On Desktop

  - by Michael

  Hello, I use Windows 7 and have recently been encountering a problem with the My Music folder. I keep all my music on an external hard drive and use a third party program such as VLC to play albums. I also have a large list of single MP3s that I play in WinAmp. Neither of these cause any problem but whenever I play a song in the bundled Windows Media Player a new My Music shortcut appears on the desktop. WMP is my default player, I've tried changing it to other players but whenever I use WMP it still creates this shortcut. The My Music folder is empty as all music is stored on the external hard drive and I've set WMP to collate, store and retain no information about anything, so I don't think it's anything to do with playlist history or anything. Any ideas what might be happening? Any help in solving this annoyance is appreciated.

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• RAID0 PROBLEM WITH A SONY SPORTING A NEW HDD

  - by redrock

  Sony Windows 7 PC. Originally had 2 x 300Gb HDD. One HDD completely pancaked so have replaced with a new 500Gb HDD. When both drives are connected the 300GB doesn't appear to be recognised as a 300Gb HDD as a seperate entity. BIOS sees it but the operating system only sees a total of 465GB of HD space. When both disks are attached unde disk management it shows one 465Gb as RAID 0 and the new drive as STxxxxxx 465Gb. My question I guess is what should I see in total HDD space and is this configured correctly as I thought I would see 2 seperate drives 1x500Gb and 1x300Gb. My customer insisted that prior to the HDD crash he saw 2 drives both registering as 300Gb (a c: and d: drive).

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• unable to access shared drives n win7

  - by colin

  OK, this is doing my head in. Not your usual Win7 sharing problem. Just built a win 7 comp to go onto my home lan and be accessed by all on the network, mostly running XP SP3. Installed it as a single HD+DVD system, got it happy, then added my storage drives, set them up in the right order and letters, rebooted, and shared them. Couldn't access the computer at all from any XP machine. Set the pasword thingy in win7 to NO, and now I can "see" all four shared drives from any machine, but can access only two of them. Please tell me whats going on as I've done nothing different from one drive to the other, just installed and set up drive letters as normal, then shared the damn things. The odd thing about it? the two 1.5T drives that have a lot of data on board are accessable, the two nearly empty 500G ones are not. ANY ideas? Cheers, Colin

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• Apple RAID configuration vs Hardware RAID

  - by James Hill

  I am researching external HDD's capable or RAID 1 to store a large amount of video content during overseas filming. After filming, the content will be brought back to the office and offloaded onto our storage server. After doing some research, I've found that I can buy an external drive with a built in RAID controller, or I can buy an external drive, with 2 HDD's, that I can configure in a RAID 1 array using the OS. RAID 1 is what we're looking for. I've done some reading on software RAID vs. hardware RAID, but the resources I've found don't discuss performance as it relates to video content or what happens to a software RAID when the computer dies. Question 1: Will the hardware RAID be more performant when dealing with large video files? Question 2: If the mac dies, does my RAID die with it (will my data be accessible on another mac)?

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• Windows 7 won't restart with SSD

  - by JL

  I have this annoying problem that I just can't seem to fix. Recently I upgraded my main boot drive to an OCZ Vertex Turbo (60GB) which is an SSD. I've installed Windows 7 64bit. The drive works, and is really quick... blah blah blah. My problem is when I do a restart, for example click start, then arrow next to shutdown, and restart. The computer will shut down, and do a warm reboot, but it gets stuck where it says loading Windows. Just before the animation starts. So what I have to do is physically press the reset switch on the computer, then it restarts, firing up a menu which offers to launch Windows Startup Repair, so I select "Start Windows Normally". After this I boot in normally, but its damn annoying. Any ideas why this is happening, what I can do to fix it?

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• Expectations for NTFS file recovery

  - by Fred Hamilton

  Yesterday I booted my XP system, and as I looked up a minute later I saw the light blue screen and tail-end of that pre-boot diskcheck Windows sometimes does if it finds an error (or was previously told to run a diskcheck drung the next boot). I didn't worry about it at the moment... But then I looked at my "scratch" disk, which was a 70% full, 750GB hard disk...and it now looks like it has been freshly formatted. It doesn't have a single file on it, just the hidden "System Volume Information" file and 750GB of freedom from data. I looked at some of the recovery tools from the Free NTFS partition recovery question and decided to try PC INSPECTOR™ File Recovery 4.x initially. It ran overnight and afterwards returned a list of thousands of files it could recover. The odd thing was that the filenames were lost, but the file extensions were not (WTF?). And all of the files were exactly 1,472kB in size. I recovered a dozen PDFs as a test, and 80% of them displayed OK despite being padded out to 1.5MB (though I assume any files 1472kB are hosed). My primary question is: Is this the best I can expect from any file recovery software when trying to recover NTFS files? Or is there perhaps something better out there? I assume this is as good as it gets, but wanted to check in with the experts first. Bonus questions: What might have happened to my drive? I didn't intentionally format it. I've never seen a disk error cause the drive to suddenly become a clean, reformatted drive. Could some malicious/confused software have told my PC to format my disk on reboot? Is that even a function Windows XP has? Why can the file extensions be recovered but not the filename? Does NTFS really treat them as separate entities? I thought I had 8.3 naming turned off, but maybe that had something to do with it. Or maybe it looks at the data in the file and guesses the extension?

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• Files hidden on USB hard disk because of virus, how to clean?

  - by hammad

  I have 1 GB hard drive. First all of its contents were gone after a virus got in (when I have the drive to someone else). After research found that it was a virus may be. I run Nortan antivus and removed certain virus. Then ran malewarebytes, now ad-aware and avg 2011 antivirus. Now i could see the files on my other computer. But now I have hooked this to my new macbook pro (windows installation) and i can't see the files. The antivurs does find all the files. MacOSX wrote a 400 MB directory there which i can see but nothing else. How to fix this? Which program will fix it?

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• administraitor denies command prompt

  - by roxas383

  I looked at the command prompt faqs on this webiste and tried to get me to make a new profile but when i went to open it it said "The command prompt has been disabled by your administraitor-click any key to countinue" and when i do it closes which i knew that was going to happen. Is there someway i can stop the admin from blocking my command prompt? oh and i was at school too (Dont know if this helps but i am in the West Allis West Milwaukee school district). Also, is there a way i can hack into the blocking program for my school at all? I don't remember what the program is but it might have to do with vision? I'm not sure but it would be greatly appreciated if someone could help (could i download a program on a flash drive that denies any blocking and/or disabling SafeSearch and plug it in into a computer at my school and use it from the flash drive? Would the school blocking thingy deny it from working?) HELP ME PLEASE!!!!!!!!!

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• How to copy files between windows 7 professional and enterprise machines?

  - by WilliamKF

  I've got a desktop system running Windows 7 Professional and a laptop running windows 7 Enterprise in a domain-joined computer and I need to copy around 50 GB of files from the Enterprise machine to the professional one. I'd rather not burn a bunch of DVDs or use my tiny flash drive of 1 GB to do the transfer. How can I mount a drive from one of the computers to the other so that I can just drag and drop? I tried using a homegroup, but the windows 7 Enterprise laptop does not see it from the professional desktop and the laptop cannot make its own homegroup since it belongs to a domain.

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• Proper way to re-image Windows 7?

  - by Alec

  I had a driver completely fail on me so I have to restore my computer from a system image backup. I used an installation DVD to run the Re-Image utility on there, but after 8 hours of "preparing the image" to be restored, it began restoring to my hard drive. After 12 hours there, it was 5-8% complete. I figured I must have done something wrong or it started doing something wrong. So I installed a fresh copy of Win-7 and ran the utility from there. It's going at the same snail's pace. I still think I must be doing something incorrectly - I don't see how it could possibly take so long, I could probably manually flip the on my hard drive and be done before that utility. Am I doing this correctly or is there something else I should be doing? Edit: In case my hardware is relevant: Win 7 64 bit Core i7 8 GB Ram 640GB Internal 1TB External connected via eSATA I had approximately 400GB of data on my computer before it crashed.

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• what damage can be caused if scandisk is not run before defrag

  - by Justin Gregoire

  Hello, I would like to know what the damage to a drive can be if a scandisk is not performed before a disk defrag. I have looked up some sites that say a scandisk should be run to correct any issues that may be apparent on the system, making sure that the drive is free of errors before a disk defrag is done. I have to perform a defrag on a computer without having physical access to it (using remote connection). I know that the scandisk requires a reboot to the system (causing me to lose my connection) which would be difficult to restart physically if the system does not come back on by itself once rebooted (this has happened before). Any suggestions? Thank you.

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• Installing Software from a CD onto a Netbook

  - by Jonathan Sampson

  I apologize if this question has come up before - I can't seem to find it. Tonight my wife and I purchased a small samsung netbook and have been enjoying it for a light-weight solution around the house. My wife has a game she loves to play that was installed on her last laptop, but we'd like to put it on the netbook. The problem is, there's no cd-drive on the netbook and the game must be installed from a CD. What other ways can I install software from a CD onto the netbook lacking a local cd-drive on the device itself? I would prefer to not have to create image files, and mount virtual drives, etc.

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• Using the same VPC image on multiple workstations

  - by justSteve

  I haven't used an VMs before so brand new to the party. I'm running Win7 off an honest to goodness MSDN license so OS licensing is not an issue. I'd like to think that I could create a VPC image on a USB/eSATA hard drive and move that drive from one Win7-based workstation/laptop to another and I'd have the same services/desktop/computing environment at all of them. I'm a developer working against the IIS7/SQL08 stack with VS10 so i'm working with apps and services as deeply embedded with the OS as you can get. Should I expect to be able to pull this off? thx

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• How to view status of software RAID 1 resynching?

  - by tputkonen

  I have two 500 GB disks and yesterday I mirrored first drive to the second one using software RAID 1. PC has now been on for 30 hours. Both disks say "Resynching", but there is no progress indicator. In addition, there is a small yellow exclamation mark on both disks. My questions are: How long could the synch take for 500 GB drive with about 150 GB of data? PC has 4 GBs of RAM and AMD dual core 4000+ Is there a way to monitor status of the synching? How can I check what the exclamation mark means?

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• Free, Linux-based rescue CD for Windows machines

  - by Adam Matan

  Hi, Too often, I'm being called to help a friend who screwed a Windows machine by some creative methods. Th usual remedy is backing up the hard drive contents and reinstalling. Right now, this is done by removing the defected hard drive to my machine. I figured out that using a rescue disk running some version of Linux might ease the process. I'm looking for: NTFS access Partition tools Large variety of drivers (Network, Hard drives, etc.) GUI and some rescue wizards a great plus. Any ideas? Adam

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• Ubuntu login takes 15 seconds, "I/O error dev fd0 sector 0"

  - by Dan

  After upgrading to Ubuntu 10.04, when I first login it takes 10+ seconds where it just sits at the gdm backgroup before taking me to gnome. By switching to a terminal window during this 10 seconds I saw the error message "I/O error /dev/fd0 sector 0" being outputted. I assume this has to do with the floppy drive... but I don't even have a floppy drive! How do I disable this device and make this error message go away (and hopefully fix the long wait)? Thanks.

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• Removing RAID on a DELL power-edge server

  - by Simon Callan

  We have a Dell Power-edge T110 server, with either a PERC S100 or S300 raid controller (I suspect S100), and 2 x 500GB SATA hard discs. These discs are running in RAID-1 configuration, (either 1 or 2 virtual discs), and on top of this, we have the C and D drives. As we are running low on disc space, we are looking at dropping the RAID to get some disc space back. Is it possible to split the discs back into 2 seperate hards discs that the OS can see, without losing all the data on the drives? Even better, would it be possible to split the D: drive, leaving the OS C: drive in RAID1 configuration?

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• How can I restore Outlook 2007 from a PST file without having to import everything?

  - by schnapple

  I recently upgraded to Windows 7 and went the "format from scratch" route. I backed up my C:\ drive to the free space on my D:\ drive. So now I have Outlook 2007 reinstalled and I have my .pst files and so forth from the previous installation. If memory serves the answer on getting all those emails back into Outlook again is "create a new .pst file for the account and then reimport everything". What I'd like to do is be able to just put the .pst file where it's supposed to go and then have Outlook 2007 just "remember" everything. But I'm pretty sure this doesn't work. Is there a way to restore Outlook from a pst file without having to re-import everything?

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• How do I open WPS files in Word Starter 2010?

  - by Sean

  Ok, this is driving me crazy. My parents have 100s of old WPS documents from an ancient version of MS Works, and they just bought a new computer with MS Word 2010 Starter on it. I ap trying to set it up so that the default program to open the WPS files is MS Word, but there is no EXE anywhere in program files or programfilesx86. I opened up process explorer and tried to figure out where the executable for Word is, and it turns out it is on the Q drive... the same Q drive that seems to be inaccessible no matter what I try. I tried adding the exact address of Word, but if I try and set that on anything, it says that it cannot find the file. This is driving me insane, is there any way to make it real easy to open these WPS files in Word?!?

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• How to back up a network volume to my Time Capsule?

  - by Mike

  I have a Time Capsule that I'm using for my backups. I have a network volume (coincidentally on the same time capsule) that I'd like to back up as well. How can I tell Time Machine to back up network volumes in addition to my main laptop hard drive? PS: yes, I know this setup isn't ideal. It'll incur 2x network overhead when backing up the network volume, plus my data won't be safe in the event of a drive failure since both copies will be on the same disk. However, it will give me some small amount of safety in the event I accidentally delete files on the network volume, among other things.

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• Installing Linux kernel 2.6.25.14 on RHEL 5.4

  - by aaron

  I have to install Linux kernel version 2.5.25.14 on a RHEL 5.4 server because of drive compatibility issues. I follow the RedHat "Building a Custom Kernel" instructions running the following: $ make mrproper $ make xconfig $ make clean $ make bzImage $ make modules $ make modules_install $ make install But I get a bunch of warnings like this: WARNING: No module ehci-hcd found for kernel 2.6.25.24, continuing anyway When I try to boot this kernel it is unable to mount the hard drive, and kernel panics on startup. As far as I can tell I'm using a standard configuration (I just accept the defaults and save a .config file). Is there something I'm missing? Thanks.

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• Can I mark a folder as mountpoint-only?

  - by Collin

  I have a folder ~/nas which I usually use sshfs to mount a network drive on. Today, I didn't realize the share hadn't been mounted yet, and copied some data into it. It took me a bit to realize that I'd just copied data into my own local drive rather than the network share. Is there some way to mark in the system that this folder is supposed to be a mount point, and to not let anyone copy data into it? I tried the permissions solution here: How to only allow a program to write to a directory if it is mounted?, but if I don't have write access I also can't mount anything to it.

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• upgrading my computer system for office use

  - by denise ellul

  Presently I have the under-mentioned computer system. What should be changed and upgraded with the following products that I own presently? I am interested in performance issues related to cache memory, bus speed, RAM, CAS latency as well as other considerations. Thanks for your help. Processor (CPU): Intel Celeron Dual Core E3300 2.5 GHz Motherboard: Asus P5QPL-AM G41 Main Memory (RAM): 2 GB Team Elite DDR2 PC8000 Case: Coolermaster RC330 Power Supply Unit: 500W EZ-Cool Standard Storage Device (Hard Drive): 500GB Samsung Video Card: Intel GMA X4500 (On-board) Optical Drive: LG GH22NS50 Sound Card: AC 97 (On – board) Card Reader: Akasa Black TFT Monitor: 19” View Sonic Speakers: Logitech S120 2.0

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• Temp files created in every folder in Windows Server 2003

  - by i.h4d35

  So we have some folders which are shared over the AD Domain (Windows Server 2003). It was just noticed that in 2 of those folders (which contain only Excel and Word files), whenever a file is opened and closed, the temp file which was opened corresponding to that file still remains. Apparently, this's been going on for the past couple of years (which has led to an insane amount of temp files in each folder/subfolder under those shared folders). These shared folders are under the D:drive and not C: drive. There is only one group (containing 2 users) who access the said folders. I cannot understand if this has to do with the settings/permissions for the User/Group/Individual Client machine. For now, I have manually deleted all the temp files from each folder/subfolder. While this is not critical at the moment, I'd still like to clear this up. Also, it takes an additional fraction of a second to open folders that contains more than 10,000 temp files. Thanks in advance.

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