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• Win2k8R2 / IIS 7.5 - users getting 503 response, no 503 error reported in logs

  - by merk

  I've got 2 web servers with mirrored content. There's a load balancer sitting in front of them. Starting yesterday we've been getting people complaining about 503 errors. i can't find any 503 errors in the IIS log file. However the server host is saying these errors are due to .Net errors in our website which are causing the app pool to recycle. They pointed out several errors in the windows application event log which look like this: Log Name: Application Source: ASP.NET 4.0.30319.0 Date: 3/31/2012 8:35:37 PM Event ID: 1309 Task Category: Web Event Level: Warning Keywords: Classic User: N/A Computer: 6251.local Description: Event code: 3005 Event message: An unhandled exception has occurred. Event time: 3/31/2012 8:35:37 PM Event time (UTC): 4/1/2012 1:35:37 AM Event ID: e7a580c7b38545cca3416a8595408f24 Event sequence: 97 Event occurrence: 1 Event detail code: 0 Application information: Application domain: /LM/W3SVC/2/ROOT-1-129777167518960645 Trust level: Full Application Virtual Path: / Application Path: C:\inetpub\wwwroot\mywebsite\ Machine name: 6252 Process information: Process ID: 20000 Process name: w3wp.exe Account name: IIS APPPOOL\MyAppPool In particular they are saying that the account name under Process Information indicates that the app pool is recycling. They said if the app pool were not recycle, the accountname would instead be the folder where the website files are located. I checked the app pool settings - it's set to recycle every 29 hours. And the rapid fail protection is set to the default of 5 failures in 5 minutes. But i have not seen 5 failures in the event log in that short of a time span. Can anyone help me confirm if the 503 responses are indeed being generated by the app pools recycling? Or are these errors coming from somewhere else? My guess at the time was their load balancer was the one actually returning the 503 error. But that was just a guess.

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• Better approach to archiving large amounts of original video footage using optical media (DVD/Blu-ra

  - by Rob

  This question is to share my experience as well as ask for suggestions for better methods. Along with 2 friends, I completed the making of a short documentary film in 2006. Clip is at: http://www.youtube.com/mediamotioninvision The film was edited in Adobe Premiere Pro 1.5 on Windows XP. More details and screenshot here: http://www.flickr.com/photos/smilingrobbie/1350235514/ ( note this is not intended to be a plug, we've moved on from this initial learning curve project ;) ) The film is in 4:3 standard definition 720x576 PAL format. As well as retaining the final 30minute film, I wanted to keep all original files that assembled together to make the film. The footage was 83.5Gb So I archived them to over 20 4.7Gb DVD recordables in the original .avi format (i.e. data DVD-ROM format, NOT DVD-Video Mpeg2) Some .avi DV video files were larger than 4.7Gb so I used 7-zip to split them ( here is a guide as to how to do that: http://www.linglom.com/2008/10/12/how-to-split-a-large-file-using-7-zip/ ) To recombine them, a dos shell command like this would do that: copy /b file.avi.* file.avi would do the job, where .* is a wild card to include all the split parts e.g. 001, 002...00n assuming they are all in the same directory path folder. file.avi is the recombined file identical to the original. Later on, I bought a LG BE06 LU10 USB 2.0 Super-multi Blu-ray burner and archived the footage to 2 (two) x 50Gb BD-R DL discs. Again in the original format, written as files to a BD-R in the BD-R BD-ROM UDF format readable by PC/Mac etc, NOT Blu-ray video/film format. This seems to be a good solution for me, because: the archive is in a robust, reasonably permanent, non-volatile medium, i.e. DVD recordable / Blu-ray (debates about stability of optical media organic chemical dye compounds/substrates aside) the format of the archive is accessible by open source tools or just plain Windows Explorer and it's not in a proprietary format I just thought I'd ask folks for their experience on better methods, if such exist.

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• Transparent proxying in MacOS X 10.6 Snow Leopard (and maybe FreeBSD)

  - by apenwarr

  I'm trying to create a transparent proxy on my MacOS machine in order to port the sshuttle ssh-based transproxy VPN from Linux. I think I almost have it working, but sadly, almost is not 100%. Short version is this. In one window, start something that listens on port 12300: $ while :; do nc -l 12300; done Now enable proxying: # sysctl -w net.inet.ip.forwarding=1 # sysctl -w net.inet.ip.fw.enable=1 # ipfw add 1000 fwd 127.0.0.1,12300 log tcp from any to any And now test it out: $ telnet localhost 9999 # any port number will do # this works; type stuff and you'll see it in the nc window $ telnet google.com 80 # any host/port will do # this *doesn't* work! After the latter experiment, I see lines like this in netstat: $ netstat -tn | grep ^tcp4 tcp4 0 0 66.249.91.104.80 192.168.1.130.61072 SYN_RCVD tcp4 0 0 192.168.1.130.61072 66.249.91.104.80 SYN_SENT The second socket belongs to my telnet program; the first is more suspicious. SYN_RCVD implies that my SYN packet was correctly captured by the firewall and taken in by the kernel, but apparently the SYNACK was never sent back to telnet, because it's still in SYN_SENT. On the other hand, if I kill the nc server, I get this: $ telnet google.com 80 Trying 66.249.81.104... telnet: connect to address 66.249.81.104: Connection refused telnet: Unable to connect to remote host ...which is as expected: my proxy server isn't running, so ipfw redirects my connection to port 12300, which has nobody listening on it, ie. connection refused. My uname says this: $ uname -a Darwin mean.local 10.2.0 Darwin Kernel Version 10.2.0: Tue Nov 3 10:37:10 PST 2009; root:xnu-1486.2.11~1/RELEASE_I386 i386 Does anybody see any different results? (I'm especially interested in Snow Leopard vs Leopard results, as there seem to be some internet rumours that transproxy is broken in Snow Leopard version) Any advice for how to fix?

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• IIS 7.5 FTP Service crashes after installation of Advanced Logging 1.0 Module

  - by Jeremy

  I've recently been tasked with setting up two new productions servers for an ASP.Net application. The servers sit behind a F5 Load Balancer, which in turn forwards the end users IP address forward via the standard X_Forwarded_For HTTP Header. All of the reading that I have done suggests that I need to install the IIS Advanced Logging Module in order to take advantage of the X_Forwarded_For HTTP Header. Some quick background: Both of the web servers are Windows 2008 R2 Standard (x64), with IIS 7.5 installed and configured. The FTP Role has also been installed, configured and is operational. The Issue After installing the IIS Advanced Logging module via the Web Platform Installer, I noticed the following Error in the Event Viewer: The FTP Service encountered an error trying to read configuration data from file \?\C:\Windows\system32\inetsrv\config\applicationHost.config, line number 374. The error message is: Unrecognized element 'advancedLogging' Trying to connect over FTP to either of the web servers results in a 530. I've spent 2 hours scouring Google trying to find a solution, short of uninstalling the Advanced Logging Module. As far as I can tell, there is no way to turn off Advanced Logging on a site per site basis. Help would be appreciated.

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• High IOWait executing JBoss 3.2.7

  - by user64205

  Server Details: Kernel: Linux wiq31 2.4.21-9.ELsmp #1 SMP Thu Jan 8 17:08:56 EST 2004 i686 i686 i386 GNU/Linux CPU: 4 x Intel(R) Xeon(TM) CPU 3.06GHz Memory: 1028520 kB JBoss version: 3.2.7 Every time i try to start JBoss, in all CPU's, the iowait values starts to raise and the idle values starts to fall. Before executing my JBoss application, the free command returns the following output: *total used free shared buffers cached Mem: 1028520 966400 62120 0 187756 538928 -/+ buffers/cache: 239716 788804 Swap: 2044072 790672 1253400* After starting my JBoss application, the free command returns the following output: *total used free shared buffers cached Mem: 1028520 1007648 20872 0 187116 524084 -/+ buffers/cache: 296448 732072 Swap: 2044072 819096 1224976* After starting my JBoss application, without answering any request, the java process /proc/PID/status file have the following values: State: S (sleeping) SleepAVG: 27% Tgid: 24022 Pid: 24022 PPid: 21011 TracerPid: 0 Uid: 500 500 500 500 Gid: 500 500 500 500 FDSize: 256 Groups: 500 VmSize: 775200 kB VmLck: 0 kB VmRSS: 156752 kB VmData: 696752 kB VmStk: 36 kB VmExe: 21 kB VmLib: 710375 kB StaBrk: 0804f000 kB Brk: 095bb000 kB StaStk: bffff8c0 kB ExecLim: ffffffff Threads: 62 SigPnd: 0000000000000000 ShdPnd: 0000000000000000 SigBlk: 0000000000000000 SigIgn: 0000000000000000 SigCgt: 1000000180015ccf CapInh: 0000000000000000 CapPrm: 0000000000000000 CapEff: 0000000000000000 Is this behavior being caused by memory swapping, or the short memory available in the server is enough to run my application?

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• AWS Linux EC2: yum won't run with plugins

  - by Patrick

  Short Version: yum commands on my Amazon Linux EC2 AMI only work with --noplugins. Long Version: A couple of days ago, I ran yum update at the behest of the SSH Login MoTD telling me I had updates to install. About midway through the update (specifically while updating the kernel), the update abruptly ended (79 of 138 items completed). The website I host on EC2 got weird for a few minutes, but eventually seemed to stabilize back out (maybe EC2 restarted itself?), and I didn't have further issues (other than MySQL started running out of memory, but I think that's probably unrelated to this). Today, I went to install gcc-c++ (with yum install gcc-c++). When I did, I got the following message: Loaded plugins: priorities, security, update-motd, upgrade-helper Config error: Command "updateinfo" already defined and I get that for any command I can think to run using yum. However, If I throw in the --noplugins flag, then magically it seems to work. To be clear, when I installed a different package a week ago, it worked totally correctly, so the yum update is the only thing I can think of that changed. I could find nothing on Google with regard to "updateinfo" already defined (with and without quotes). I tried running yum update --noplugins which spit out a message telling me that I should have run yum-complete-transaction instead, but proceeded to try to update something on its own. When that completed, I tried yum-complete-transaction but that gave me a message about the transactions not lining up correctly, so it removed the old transaction (Probably since I should have completed the first transaction before trying to update again, if I had known). Based on the SF question "Linux EC2 Broken Yum", I've also tried yum clean all --noplugins (fails the same with plugins) which just gives me Cleaning repos: amzn-main amzn-updates rpmforge Cleaning up everything I also tried package-cleanup --problems Loaded plugins: priorities, update-motd, upgrade-helper No Problems Found and package-cleanup --dupes Gives a lot of dupes, so I pasted them here: http://pastebin.com/VVFQEkTT instead of inline. At this point, I'm not sure what else there even is to check.

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• Iptables: "-p udp --state ESTABLISHED"

  - by chris_l

  Hi, let's look at these two iptables rules which are often used to allow outgoing DNS: iptables -A OUTPUT -p udp --sport 1024:65535 --dport 53 -m state --state NEW,ESTABLISHED -j ACCEPT iptables -A INPUT -p udp --sport 53 --dport 1024:65535 -m state --state ESTABLISHED -j ACCEPT My question is: How exactly should I understand the ESTABLISHED state in UDP? UDP is stateless. Here is my intuition - I'd like to know, if or where this is incorrect: The man page tells me this: state This module, when combined with connection tracking, allows access to the connection tracking state for this packet. --state ... So, iptables basically remembers the port number that was used for the outgoing packet (what else could it remember for a UDP packet?), and then allows the first incoming packet that is sent back within a short timeframe? An attacker would have to guess the port number (would that really be too hard?) About avoiding conflicts: The kernel keeps track of which ports are blocked (either by other services, or by previous outgoing UDP packets), so that these ports will not be used for new outgoing DNS packets within the timeframe? (What would happen, if I accidentally tried to start a service on that port within the timeframe - would that attempt be denied/blocked?) Please find all errors in the above text :-) Thanks, Chris

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• Windows Vista - Can Boot into Safe Mode Command Prompt, Cannot Access Flash Drive

  - by Adam

  Hey there, Got a laptop dropped into my lap. Has Vista installed. Normal boot never gets past the login screen. Safe mode will get past, but just barely. I can try and start the task manager at that point, but it never opens. Only reliable way to do anything I've got is the safe mode command prompt... Boots up and logs in fine. I can't see anything noticably wrong via regedit, but it's been a long time since I've had to fix up a Windows box... not sure that I would. Problem I'm having, is that I want to run ComboFix/etc, but have no way to get them on there... When I pop a flash drive in, it seems to mount it (flash drive flickers as normal) but it never seems to be mounted... I cannot access it through any drive letter on the command line. I managed to start the device manager (devmgmt.msc) and the flash drive was recognized and listed... Any ideas on how to get this thing going again? (Short of a reinstall.) (It has no CD drive, either, so burning files to CD would not be easy...) Thanks! Adam

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• prevalent, recurring hardrive failure intel macbook from 2006/2007

  - by SimonSalman

  Hi, Long story: My MacBook's hard drive failed one year ago, just a month after its warranty ended or: a year and a month after I bought it. After about ten phone calls to Apple's service, they agreed to extend the warranty for another year, so that I got it replaced free of charge. In the mean time, I got to know that many MacBook users that experience/report hard drive failures. Every reported crash was preceded by a slowdown of system performance, an increased occurrence of the spinning beach ball wait courser, and frequent crashes of applications that used to run very robust until then. It happened (as far as I know) with MacBooks from 2006/2007. All these MacBooks additionally suffer from a recurring wearing down of their "top case". Many heavy users had to replace their HDDs three time since 2006/2007 resulting in an head crash, making it impossible to recover data (diagnosis of recovery specialists) in most but not all cases HDD was Seagate (doesn't necessarily have to be the cause, if majority of the MacBook charge contained Seagate drives) And right now (one year after my first disk crash), these symptoms are cumulating on my system, again ... Short version: prevalent hard drive failure on MacBook charge from 2006/2007 (i.e. 2.16 GHz Intel Core 2 Due) I am looking for any (preferable open source) tool for checking the hard drive condition, especially to detect the known "MacBook problem". So, that I can replace the disk on time. If any Mac user found a solution to prevent the repeated failure of heir hard drive, I would be very glad to get to known it. I really enjoy my old MacBook, but I hate to get interrupted every year by an HDD crash. BTW, the issue is already in discussion for a long time, but there seems to be no solution, so far. Thanks, Simon

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• Understanding Exchange User Monitor (ExMon) Output

  - by SturdyErde

  I recently downloaded and ran ExMon while trying to troubleshoot Outlook connectivity problems due to high CPU usage on Exchange Server 2010 SP2 UR8. The tool provides a great set of data, but I have not yet figured out how to make great use of it. My first question is why the Exchange Server itself shows up as a high-use MAPI client in the ExMon data. Among the users' client versions I see build numbers listed for Outlook 2013, 2010, and yes, even 2007 clients. I also see build number 14.2.387.0, which represents Exchange Server 2010 SP2 Update Rollup 8 (+/- some other patch that makes it not quite match the UR8 number). There are many user rows that list only "::1" and/or the short hostname of my Exchange server in the 'Client IP Addresses' column. Some other columns include the end-user's actual IP address and the Exchange server's IP address. ExMon shows that it is actually Exchange Server that is utilizing the highest percentage of CPU that is used for MAPI calls. I had expected to see 1 IP address and version number for each user reported by ExMon. Instead, most records show multiple version #'s (Exchange ver and Outlook ver) and multiple IPs (Exchange IP and client IP). Can anyone explain the reason for this to me, please?

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• Not playing .mov files in WMP, not loading .mov files in Windows Live Movie Maker. What am I missing?

  - by royatl

  My friend needs to create a video and she has some source files that are .MOV format. I assume they are h.264. She can view the files with QuickTime. She has a laptop running Vista, and a just-downloaded version of Windows Live Movie Maker (which I'll call LMM for short). LMM shows an 'X' icon when she tries to add one of these files to it. My machine runs Windows 7 Pro, and a slightly earlier build of LMM and has no problems editing video with these source files. I assume she's missing a codec but what can I tell her? I've looked at the answer that mentions a QuickTime DirectShow Source Filter Plugin. It mentions only playback through WMP, not editing via LMM, but is that what she needs? I didn't have to load anything like that. That project's now done (she punted and used iMovie on a Mac). But I did gain another clue. She could play a 720p .MOV file, but these were 1920x1080 files.

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• Add and remove letterhead in Word document

  - by Daniel Wolf

  Our company has letterheaded paper (pre-printed paper with our logo on it). Whenever we send something out by mail, we print it on that paper. However, when we send the same document via email, we convert it to a PDF file. Now the problem is: when converting a Word document to PDF, it should contain the letterhead. When printing the same document on paper, it should not (or else the letterhead would be printed twice). Currently, we are using two different Word document templates - one with letterhead, one without. So whenever we want to add or remove the letterhead, we have to create a new document with the other template and copy and paste everything over. Nasty solution. What I'm looking for is some simple way to switch the letterhead on and off. What I've tried so far: Switching the template: There does not seem to be a simple way to switch the template for an existing document. Using a picture watermark: Our letterhead goes all the way to the border of the page. (No printer supports this, of course, but it is fine for export to PDF.) Apparently depending on the current default printer, Word will not allow a borderless watermark, instead shifting the image around. Using the page header: When editing the page header, I can insert pictures at arbitrary positions, which is great. However, I could not find a way (short of macros) to enable/disable just the pictures in the header. (The text should remain there.)

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• "Safely remove hardware"...doesn't.

  - by Kev

  I have an external USB harddisk that I have scripted to safely shut down after a backup, so the backup operator can unplug it, and knows not to if the lights are still on for some reason. It's always worked fine using the DevEject command-line utility. This week it failed for some reason: DevEject 1.0 2003 c't/Matthias Withopf Ejecting 'USB Mass Storage Device' [USB\VID_0411&PID_002A\00000704C8D2]...FAILED (23,5) Error ejecting device USB Mass Storage Device, vetoed (15,5)! Worse yet, using the SRH tray icon, I click Stop, click OK, it pauses about 5 seconds with OK and Cancel greyed out, closes the sub-window, and then the main window with the Stop button still shows the device, and Stop is still available. I can keep doing that and it never gets rid of the device. I can still access it in Explorer. LockHunter reports that nothing is locking the drive. I've made no changes to the backup configuration or anything to do with the drive this week. Why the sudden flake-out? Short of a restart, which I can't do today before the backup operator goes home, how do I fix it?

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• Cacti is ignoring hash marks in interface aliases

  - by Matt Simmons

  I'm attempting to set up Cacti to monitor a router's interfaces, and I'm having trouble getting the graph templates to show the information that I'd like. Our interface configuration looks like this: interface GigabitEthernet3/6 description WalljackNumber # Server info no ip address no shutdown switchport switchport access vlan 116 switchport mode access ip dhcp snooping trust spanning-tree portfast The "Server Info" string is really just the machine name, and a short relevant description, such as "PolarSprings vmnic2". The important part appears to be that it follows the hashmark. When I run snmpwalk, I get the proper output: IF-MIB::ifAlias.230 = STRING: WalljackNumber # Server info But in Cacti, when I go into the graph templates and set the title to this: |host_description| - Traffic - |query_ifName| (|query_ifAlias|) All that shows up in the graph is: switchname - Traffic - Gi3/6 (WalljackNumber #) Which strikes me as a little weird. What I suppose MAY be happening is that somewhere in the cacti stream, it's interpreting # as being a comment and stripping everything after, but I'm not sure. I was hoping someone could tell me that this was a known documented behavior, or that I could change it in a setting that I wasn't aware of. The alternative answer is to change the delimiter from # to something else, but I've got over a thousand lit switchports on an old college infrastructure, and I'm not sure what else might be relying on them.

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• Converting An Older VMWare Image to ESXi

  - by Bart Silverstrim

  I have just installed VMWare ESXi and imported one physical machine without issue and one virtual machine, from an older version of VMWare Server on a Linux system, to it without issue. But I have another machine (Windows XP), virtual running on the VMWare Server, that I can't get the Converter to work with. Converter runs, says everything is fine, but when I go to the ESXi VSphere manager and hit the button to power up that vm, the console stays black with a blinking cursor and the processor for that VM spikes 100% and stays there. An event log item in VSphere warns something about activation issues with Windows. Has anyone else run into this issue before? Is it something with the disk controller? I copied the folder with the VM directly to the storage drive on ESXi hoping to create a new machine and point the data store to that folder or at least that drive image; nope, something about not using an IDE controller (must be something with the older format). In short, converter is doing something that particular machine doesn't like, and I can't find a way to simply open that hard disk image or convert it unless someone else has seen this. I try attaching a bootable CD image for disk repair to see if it can check the hard drive but I can't seem to get the console to boot from it...either too slow on the button or it just isn't able to easily boot from a virtual drive image (.iso). Any suggestions or help?

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• Forwarding HTTP Request with Direct Server Return

  - by Daniel Crabtree

  I have servers spread across several data centers, each storing different files. I want users to be able to access the files on all servers through a single domain and have the individual servers return the files directly to the users. The following shows a simple example: 1) The user's browser requests http://www.example.com/files/file1.zip 2) Request goes to server A, based on the DNS A record for example.com. 3) Server A analyzes the request and works out that /files/file1.zip is stored on server B. 4) Server A forwards the request to server B. 5) Server B returns file1.zip directly to the user without going through server A. Note: steps 4 and 5 must be transparent to the user and cannot involve sending a redirect to the user as that would violate the requirement of a single domain. From my research, what I want to achieve is called "Direct Server Return" and it is a common setup for load balancing. It is also sometimes called a half reverse proxy. For step 4, it sounds like I need to do MAC Address Translation and then pass the request back onto the network and for servers outside the network of server A tunneling will be required. For step 5, I simply need to configure server B, as per the real servers in a load balancing setup. Namely, server B should have server A's IP address on the loopback interface and it should not answer any ARP requests for that IP address. My problem is how to actually achieve step 4? I have found plenty of hardware and software that can do this for simple load balancing at layer 4, but these solutions fall short and cannot handle the kind of custom routing I require. It seems like I will need to roll my own solution. Ideally, I would like to do the routing / forwarding at the web server level, i.e. in PHP or C# / ASP.net. However, I am open to doing it at a lower level such as Apache or IIS, or at an even lower level, i.e. a custom proxy service in front of everything. Thanks.

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• Looking for an application to record audio and video on a linux "embedded" device

  - by Luke404

  I am working with a linux x86 device with limited CPU resources (as a prototype we just use a pentium-m netbook). We'd like to record video from one V4L2 device (we'll probably end up using just USB Video Class devices like all modern webcams) and one audio stream from an ALSA source. The thing will not have screen and keyboard, and obviously no X11 environment. Goals are: do as little work as possible to cope with little cpu resources - for example I'd like to record video in the native MJPEG I get out of the UVC devices encoding audio to MPEG3 Layer-2 (aka mp2) is ok since it let us save a lot of space (compared to raw pcm samples) and does use little cpu power I don't mind loosing some video frames here and there (UVC devices do that) as long as I can get audio and video streams syncronized not require user input to start the thing (a python script takes care of initialization, startup, shutdown, etc...) be able to open the resulting files for postprocessing without too much effort (ie, if mplayer or vlc can play it, it's fine) So far the only app I found that could be started from command line and record V4L2 video + ALSA audio is mencoder but I'm having some difficulties with it. It should be able to do that but I cannot record audio and video together - just one of the two. And if I use two different processes to record to two different files I have no means to get them in sync (audio is more or less always correct, but video framerate will vary over time and it seems to lack timestamps to correctly play it back to the correct time). Long story short, how do you record an unconverted MJPEG stream (from an UVC device) and an audio stream (from an ALSA device, possibly encoding to any standard format) using a command line tool, to a single file (MPEG or any other container), keeping audio and video in sync?

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• Problem with mydomain.com no prefix

  - by user10711

  Short question is. I have a domain name mydomain.com, we have a company website hosted on an IIS server 2003 configuration. Going to the address bar and typing www.mydomain.com will show my website properly. Typing mydomain.com into the same address bar will return an under construction website that seems to be hosted on my webserver. My domain name is hosted by Network Solutions, and I think I have it configured correctly using their advanced DNS services. In their settings I have www.mydomain.com, * and @ also pointed to the ip address of my webserver. On my webserver itself using the IIS manager, under the Web Site, and Web Site Identification. I have configured both www.mydomain.com and mydomain.com configured to work on the IP address on the webserver. I am hosting 4 different websites on my IIS server, all the other sites use prefixes other than www, an example is mail.mydomain.com and a couple of others. None of them show an under construction page as their default homepage. I am really at a loss as to why it would show an under construction page, especially since it seems to be pointing to the correct server. The reason this is such a big deal is because when you search for my company on google, the link there is for mydomain.com and by clicking on the link it shows under construction which is really quite embarrassing. Thanks in advance for any help and if there are further questions let me know.

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• Remote desktop type software that the client need not install anything...

  - by allentown

  I am primarily a Macintosh user, and can usually walk a client though any troubles they may have because I have a Macintosh in front of me. If they are on a different OS, things are close enough, or I cam remember, that I can get by. When trying to help clients on Windows, I get stuck. I do not have access to windows, and even if I did, there are far too many versions of Outlook, all with their various esoteric settings and checkboxes, that I could never see exactly what they are seeing. I mostly need to just help them with email setup. Something like copilot.com may do the trick. What is the simplest remote control software out there, ideally, it would accomplish these: No software needed on remote end, or, a single .exe that they can toss when done. I need Mac based software on my end. I do have ARD, which support VNC Free :) If possible, it would be really nice Needs a port forwarding proxy run by the company. There is no way I can get the user to alter their router, or to even plug directly into their WAN for a short time. On the Mac, I just have them open iChat, and this is all built in, proxying through AIM, looking for the same for Windows and Mac.

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• creating metapackages

  - by olpanis

  got some problems while creating metapackages tried to create a meta package containing forensic toolkits, on ubuntu i even got problems creating an .deb file. dpkg-source: error: can't build with source format '3.0 (quilt)': no orig.tar file found dpkg-buildpackage: error: dpkg-source -b forensics-0.1 gave error exit status 255 later i tried it using debian 5, creating the deb works, but there i got into some problems with Depends debian:/home/matthias/Desktop/meta# dpkg --install *.deb Wähle vormals abgewähltes Paket meta. (Lese Datenbank ... 96897 Dateien und Verzeichnisse sind derzeit installiert.) Entpacke meta (aus meta_0.1-1_i386.deb) ... dpkg: Abhängigkeitsprobleme verhindern Konfiguration von meta: meta hängt ab von python (>= 2.6.6-2); aber: Version von python auf dem System ist 2.5.2-3. dpkg: Fehler beim Bearbeiten von meta (--install): Abhängigkeitsprobleme - lasse es unkonfiguriert Fehler traten auf beim Bearbeiten von: meta the file control looks like this: Source: meta Section: unknown Priority: extra Maintainer: root <[email protected]> Build-Depends: debhelper (>= 7) Standards-Version: 3.7.3 Homepage: <insert the upstream URL, if relevant> Package: meta Architecture: any Depends: python (>= 2.6.6-2) Description: short description forensic toolkits any ideas? kind regards

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• Debian - Secure system from current administrator

  - by netadmin

  Hello, I am the Network and Systems Administrator in an organization of just under 500 users. We have a number of Windows Servers, and that is certainly my area of expertise. We also have a very small handful of Debian servers. We are about to terminate the sysadmin of these Debian systems. Short of powering down the systems, I would like to know how I can ensure that the previous admin does not have control of these systems in the future, at least until we hire a replacement linux sysadmin. I have physical/virtual-console access to each of the systems, so I can reboot them in various user-modes. I just don't know what to do. Please assume that I do not currently have root access to all of these systems (an oversight on my part that I now recognize.) I have some experience in Linux, and use it on my desktop on a daily basis, but I must admit that I am a competent user of linux, not a systems admin. I have no fear of the command line however.... Is there a list of steps that one should take to "secure" a system from somebody else? Again, I assure you that this is legit, I am re-taking control of my employer's systems, at the request of my employer. I hope to not have to shut the systems down permanently and still be reasonably certain that they are secure. Thanks for your time.

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• Free/opensource application for charting stock prices?

  - by Homunculus Reticulli

  I am looking for a free or FOSS software application for SIMPLY charting stock prices. I am not interested in any of the other nonsense typically bundled with such packages (technical analysis, back testing, tracking etc, etc). All I want to do is the following: Import file from CSV and plot on the chart Ability to scroll the chart left/right (zoom feature would be nice to) Ability to draw straight line (between 2 points) on the plot Ability to plot the graph for different resolutions (for e.g weekly, monthly - or some other custom resolution that I want) print the displayed graph (I can always use screen capture if printing is too much to ask) Thats all I want to do. I am not interested in anything else. I would have thought I could have found something by now. I would have written my own tool (I still will do that at a later stage), but I am a bit short of time at the moment, so I just want something that will do all of the above. Can anyone recommend a package. Last but not the least, I am running on Linux (and would prefer to do so - BUT if I have to, I can run on ahem - you know, Windows)

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• Can Vista Windows Explorer be repaired/fixed?

  - by gurun8

  I'm running Windows Vista Home Premium on a Sony Vaio laptop. I think somehow my Windows Explorer has become corrupted. I don't recall any certain inciting incident like installing an unreputable 3rd party app or hardware failure but just recently my system won't wake after it's been left idle longer that 20 minutes and goes to sleep. I've also had problems launch certain apps, like Adobe InDesign CS3, that just basically freeze the system but leave mouse movements functioning for a short time before freezing the entire system which requires a hard reboot to resolve the freeze. The system seems to run normally when used but I fear there's a looming possibility that this is a house of cards and will all come crashing down soon. My question is this, can Windows Explorer be repaired/fixed? Before reformatting the system and starting over, which is most likely what I'm going to be forced to do, I'd like explore (no pun intended) my options in fixing the problem with a patch or reinstall or something of that nature. Reformatting my system will eat up a day or two of my time and I just don't have the time to spare right now.

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• Active FTP client blocked on Windows XP

  - by Ian Hannah

  Summary We have a FTP server (running in active mode). We have an FTP client which is connecting to the server, carrying out a task and then closing the connection. The FTP Client can perform this operation on multiple threads. Problem We have a situation where customers are experiencing occasional failures to carry out operations on a FTP connection. The actual connection has been made to the server but when the server attempts to return data on the data port if fails. Observations We have a simple test FTP client which is running two separate threads. Each thread is performing a recursive listing of files from a root directory. With the firewall running on the client machine the hang happens within a few minutes. If the firewall is turned off on the client machine, the test application seems to run correctly. This does point to a potential firewall issue. However, with the firewall on we can list files on our company FTP server without any issues. If the simple test FTP client runs a single thread then we do not experience any problems whether or not the firewall is turned on. We have another simple test FTP client which was running 4 threads (with each opening a new FTP connection, doing a directory listing and closing the FTP connection as fast as possible) overnight with the firewall turned off. With the firewall turned on it fails in a short space of time. The confusing thing is that if the test FTP client and the FTP server are run on the same machine the failure occurs even though the firewall is turned off. This means that the problem may not be firewall related. Any help with what this could be would be much appreciated. Thanks Ian

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• Why does notepad crash on desktop files in the save-as dialog?

  - by deepc

  Here's a puzzling problem - maybe somebody has an idea. Right now I am out of ideas. On Win7 64bit, the following crashes Notepad: On Desktop, right click, select "New | Text Document". This creates "New Text Document.txt". Right click on that file, select "Edit". This opens notepad with the empty file. Select "File | Save as": Notepad crashes and Win7 reports that "Notepad has stopped working". Now, move the file to c:\temp and repeat steps 2 and 3: no crash this time and the save-as dialog appears normally. I can create similar steps for the "open" dialog. Things I have tried: Safe mode - does not work, same problem Create a new user and try again logged in as that user - no crash Name file differently, or create elsewhere and then move to desktop - same problem Use Wordpad instead - same problem Review shell extensions with ShellExView - nothing extraordinary here Stare at the event log entries for each of the crashes. Does not enlighten me. At time of crash look at the process explorer stack view. Hangs at a function "TaskDialog". sfc.exe /scannow repaired some files but the problem persists. This is how the event log entries look like: Log Name: Application Source: Application Error Date: 14.12.2010 00:33:48 Event ID: 1000 Task Category: (100) Level: Error Keywords: Classic User: N/A Description: Faulting application name: NOTEPAD.EXE, version: 6.1.7600.16385, time stamp: 0x4a5bc9b3 Faulting module name: COMCTL32.dll, version: 6.10.7600.16661, time stamp: 0x4c6f6e4b Exception code: 0xc000041d Fault offset: 0x00000000000db770 Faulting process id: 0x198 Faulting application start time: 0x01cb9b1e140ab92a Faulting application path: C:\Windows\system32\NOTEPAD.EXE Faulting module path: C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_fa62ad231704eab7\COMCTL32.dll What else should I try, short of dumping my user and starting over with a new profile? Thanks...

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