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• How do I determine if a property was overriden?

  - by Benjamin

  Hello I am doing a project that where I need to register all the properties, because of the system being so huge it would require a lot of work to register all the properties that i want to be dependent for the purpose of Xaml. The goal is to find all properties that are on the top of the tree. so basically public class A{ public int Property1 { get; set; } } public class B : A{ public int Property2 { get; set; } public virtual int Property3 { get; set; } } public class C : B{ public override int Property3 { get; set; } public int Property4 { get; set; } public int Property5 { get; set; } } The end result would be something like this A.Prorperty1 B.Property2 B.Property3 C.Property4 C.Property5 If you notice I don't want to accept overridden properties because of the way I search for the properties if I do something like this C.Property3 for example and it cannot find it it will check C's basetype and there it will find it. This is what I have so far. public static void RegisterType( Type type ) { PropertyInfo[] properties = type.GetProperties( BindingFlags.Public | BindingFlags.Instance | BindingFlags.DeclaredOnly | BindingFlags.GetProperty | BindingFlags.SetProperty ); if ( properties != null && properties.Length > 0 ) { foreach ( PropertyInfo property in properties ) { // if the property is an indexers then we ignore them if ( property.Name == "Item" && property.GetIndexParameters().Length > 0 ) continue; // We don't want Arrays or Generic Property Types if ( (property.PropertyType.IsArray || property.PropertyType.IsGenericType) ) continue; // Register Property } } } What I want are the following: Public properties, that are not overridden, not static, not private Either get and set properties are allowed They are not an array or a generic type They are the top of the tree ie C class in the example is the highest (The property list example is exactly what I am looking for) They are not an indexer property ( this[index] ) Any help will be much appreciated =).

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• Representation of a DateTime as the local to remote user

  - by TwoSecondsBefore

  Hello! I was confused in the problem of time zones. I am writing a web application that will contain some news with dates of publication, and I want the client to see the date of publication of the news in the form of corresponding local time. However, I do not know in which time zone the client is located. I have three questions. I have to ask just in case: does DateTimeOffset.UtcNow always returns the correct UTC date and time, regardless of whether the server is dependent on daylight savings time? For example, if the first time I get the value of this property for two minutes before daylight savings time (or before the transition from daylight saving time back) and the second time in 2 minutes after the transfer, whether the value of properties in all cases differ by only 4 minutes? Or here require any further logic? (Question #1) Please see the following example and tell me what you think. I posted the news on the site. I assume that DateTimeOffset.UtcNow takes into account the time zone of the server and the daylight savings time, and so I immediately get the correct UTC server time when pressing the button "Submit". I write this value to a MS SQL database in the field of type datetime2(0). Then the user opens a page with news and no matter how long after publication. This may occur even after many years. I did not ask him to enter his time zone. Instead, I get the offset of his current local time from UTC using the javascript function following way: function GetUserTimezoneOffset() { var offset = new Date().getTimezoneOffset(); return offset; } Next I make the calculation of the date and time of publication, which will show the user: public static DateTime Get_Publication_Date_In_User_Local_DateTime( DateTime Publication_Utc_Date_Time_From_DataBase, int User_Time_Zone_Offset_Returned_by_Javascript) { int userTimezoneOffset = User_Time_Zone_Offset_Returned_by_Javascript; // For // example Javascript returns a value equal to -300, which means the // current user's time differs from UTC to 300 minutes. Ie offset // is UTC +6. In this case, it may be the time zone UTC +5 which // currently operates summer time or UTC +6 which currently operates the // standard time. // Right? (Question #2) DateTimeOffset utcPublicationDateTime = new DateTimeOffset(Publication_Utc_Date_Time_From_DataBase, new TimeSpan(0)); // get an instance of type DateTimeOffset for the // date and time of publication for further calculations DateTimeOffset publication_DateTime_In_User_Local_DateTime = utcPublicationDateTime.ToOffset(new TimeSpan(0, - userTimezoneOffset, 0)); return publication_DateTime_In_User_Local_DateTime.DateTime;// return to user } Is the value obtained correct? Is this the right approach to solving this problem? (Question #3)

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• Populating data in multiple cascading dropdown boxes in Access 2007

  - by miCRoSCoPiC_eaRthLinG

  Hello all, I've been assigned the task to design a temporary customer tracking system in MS Access 2007 (sheeeesh!). The tables and relationships have all been setup successfully. But I'm running into a minor problem while trying to design the data entry form for one table... Here's a bit of explanation first. The screen contains 3 dropdown boxes (apart from other fields). 1st dropdown The first dropdown (cboMarket) represents the Market lets users select between 2 options: Domestic International Since the first dropdown contains only 2 items I didn't bother making a table for it. I added them as pre-defined list items. 2nd dropdown Once the user makes a selection in this one, the second dropdown (cboLeadCategory) loads up a list of Lead Categories, namely, Fairs & Exhibitions, Agents, Press Ads, Online Ads etc. Different sets of lead categories are utilized for the 2 markets. Hence this box is dependent on the 1st one. Structure of the bound table, named Lead_Cateogries for the 2nd combo is: ID Autonumber Lead_Type TEXT <- actually a list that takes up Domestic or International Lead_Category_Name TEXT 3rd dropdown And based on the choice of category in the 2nd one, the third one (cboLeadSource) is supposed to display a pre-defined set of lead sources belonging to the particular category. Table is named Lead_Sources and the structure is: ID Autonumber Lead_Category NUMBER <- related to ID of Lead Categories table Lead_Source TEXT When I make the selection in the 1st dropdown, the AfterUpdate event of the combo is called, which instructs the 2nd dropdown to load contents: Private Sub cboMarket_AfterUpdate() Me![cboLead_Category].Requery End Sub The Row Source of the 2nd combo contains a query: SELECT Lead_Categories.ID, Lead_Categories.Lead_Category_Name FROM Lead_Categories WHERE Lead_Categories.Lead_Type=[cboMarket] ORDER BY Lead_Categories.Lead_Category_Name; The AfterUpdate event of 2nd combo is: Private Sub cboLeadCategory_AfterUpdate() Me![cboLeadSource].Requery End Sub The Row Source of 3rd combo contains: SELECT Leads_Sources.ID, Leads_Sources.Lead_Source FROM Leads_Sources WHERE [Lead_Sources].[Lead_Category]=[Lead_Categories].[ID] ORDER BY Leads_Sources.Lead_Source; Problem When I select Market type from cboMarket, the 2nd combo cboLeadCategory loads up the appropriate Categories without a hitch. But when I select a particular Category from it, instead of the 3rd combo loading the lead source names, a modal dialog is displayed asking me to Enter a Parameter. When I enter anything into this prompt (valid or invalid data), I get yet another prompt: Why is this happening? Why isn't the 3rd box loading the source names as desired. Can any one please shed some light on where I am going wrong? Thanks, m^e

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• jQuery .load(), don't show new content until images loaded

  - by Jarred

  Hi. I have been working on a jQuery photo slideshow. It scales the images to the browser size, and slides them left and right. There is no pre-determined size or aspect ratio, the script does everything on the fly. It requires that all images be fully loaded, so it can custom resize each individual image based on it's own aspect ratio ( width():height(), etc ), calculate the width of containing div, and calculate the slide distance from one image to another. As a stand-alone, it works pretty well (despite my lack of skills)! I simply hide the slideshow containing div at (document).ready, allow the images to load, then run the slideshow prep scripts at (window).load. Once this is done, it only then makes the slideshow divs, images, etc appear, properly sized, positioned and ready to roll. The ultimate goal is to be able to load in any number of slideshows without refreshing the page. The point of this is to be able to play uninterrupted background music. I know music on websites is annoying, but the target market likes it, a lot! I am using (target).load(page.php .element, function prepInsertNewShow() { //Prepare slideshow resizeImages(); slideArray(); //Show slideshow (target).fadeIn(); }); and it definitely works! The problem is that I cannot find a way to hold off on preparing and showing the new content until the images have finished loading. It is running the slideshow prep scripts (which are totally dependent on the images being fully loaded), before the images are loaded. This results in a completely jacked up show! What I want to do is this - (target).load(page.php .element, function prepInsertNewShow() { //Wait until images are loaded $('img').load( function() { //Prepare slideshow resizeImages(); slideArray(); //Show slideshow (target).fadeIn(); } }); But this doesn't seem to work, the new content is never shown. You can see a live version here. The initial gallery loads correctly, everything looks good. The only nav link that works is Galleries Engagement, which will load a new show (a containing div with multiple <img> tags). You will see that the images are not centered, the containing div and slide distances are much too small, as they were calculated using images that were not actually loaded. Is there any way I can delay handling and showing new content until it is fully loaded? Any suggestions would be most appreciated, thanks for your time! PS - It just occurred to me while typing this that a decent solution may be to insert "width=x" height="x" into the <img> tags, so the script can work from those values, even if the images have not loaded...hmm...

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• sys.path() and PYTHONPATH issues

  - by Justin

  I've been learning Python, I'm working in 2.7.3, and I'm trying to understand import statements. The documentation says that when you attempt to import a module, the interpreter will first search for one of the built-in modules. What is meant by a built-in module? Then, the documentation says that the interpreter searches in the directories listed by sys.path, and that sys.path is initialized from these sources: the directory containing the input script (or the current directory). PYTHONPATH (a list of directory names, with the same syntax as the shell variable PATH). the installation-dependent default. Here is a sample output of a sys.path command from my computer using python in command-line mode: (I deleted a few so that it wouldn't be huge) ['', '/usr/lib/python2.7', '/usr/lib/python2.7/lib-old', '/usr/lib/python2.7/lib-dynload', '/usr/local/lib/python2.7/dist-packages', '/usr/lib/python2.7/dist-packages', '/usr/lib/python2.7/dist-packages/PIL', '/usr/lib/python2.7/dist-packages/gst-0.10', '/usr/lib/python2.7/dist-packages/gtk-2.0', '/usr/lib/pymodules/python2.7', '/usr/lib/python2.7/dist-packages/ubuntuone-couch', '/usr/lib/python2.7/dist-packages/ubuntuone-storage-protocol'] Now, I'm assuming that the '' path refers to the directory containing the 'script', and so I figured the rest of them would be coming from my PYTHONPATH environmental variable. However, when I go to the terminal and type env, PYTHONPATH doesn't exist as an environmental variable. I also tried import os then os.environ, but I get the same output. Do I really not have a PYTHONPATH environmental variable? I don't believe I ever specifically defined a PYTHONPATH environmental variable, but I assumed that when I installed new packages they automatically altered that environment variable. If I don't have a PYTHONPATH, how is my sys.path getting populated? If I download new packages, how does Python know where to look for them if I don't have this PYTHONPATH variable? How do environment variables work? From what I understand, environment variables are specific to the process for which they are set, however, if I open multiple terminal windows and run env, they all display a number of identical variables, for example, PATH. I know there file locations for persistent environment variables, for example /etc/environment, which contains my PATH variable. Is it possible to tell where a persistent environment variable is stored? What is the recommended location for storing new persistent environment variables? How do environment variables actually work with say, the Python interpreter? The Python interpreter looks for PYTHONPATH, but how does it work at the nitty-gritty level?

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• jQuery getScript function with frames

  - by user210099

  Hello.. I'm a novice at Javascript/Jquery programming, so an apology if this is a simple/silly question. I am trying to use the jQuery .getScript() function to refresh part of an existing webpage. This webpage must be run on a local file system, and a large amount of the formatting is done using frames. Right now, there’s three main frames- a sidebar which displays possible “scopes” to choose from, a main frame which displays the majority of the contents of the webpage, and a footer frame. The main entry into the page is in an index.html file, which loads a sidebar.html, main.html, and footer.html file into each of the respective frames. In turn, the main.html has a number of javascript files which it loads, the main being a main.js, which contains numerous functions to format/process the contents for this main window. After loading this javascript file, main.html loads a few javascript files, which contain the data which is going to be displayed in the main frame. These files that are loaded have a fixed data structure, and are dependent on the functions that were loaded by the main.js file. Loading the webpage works fine now, but when a user tries to switch to another “scope”, the whole webpage is reloaded to make the switch. The only difference in the webpage is the content in the main.js frame, loaded in by a different set of .js files. Enough text, let’s look at some code. When the webpage loads, I tried to add a simple call to the getScript function in a .js file at the index.html level which handles switching scopes. This file, newFile, has different data definitions than the previously loaded oldFile.js which was loaded in the main.html file. $.getScript(/js/newFile.js); However this doesn’t work, since newFile.js depends on a parseData() function which is in main.js. If I open firebug up, parseData is not located in the dom tab, which I assume is related to some scoping issue with the main.html and main.js file existing in a different frame. I tried to do some targeting to the correct “frame” but I don’t think I understand jQuery enough to know what is happening. $(window.parent.frames[0]).getScript(/js/newFile.js); Any suggestions? If I were to type into firebug console “parseData” it can not find it: “ReferenceError: parseData is not defined” However, if I type in window.parent.frames[1].parseData, it can find the function. Sorry about all the rambling and poor understanding of javascript. Hopefully someone can provide some assistance! Thanks

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• Abstract class and an inheritor: is it possible to factorize .parent() here?

  - by fge

  Here are what I think are the relevant parts of the code of these two classes. First, TreePointer (original source here): public abstract class TreePointer<T extends TreeNode> implements Iterable<TokenResolver<T>> { //... /** * What this tree can see as a missing node (may be {@code null}) */ private final T missing; /** * The list of token resolvers */ protected final List<TokenResolver<T>> tokenResolvers; /** * Main protected constructor * * <p>This constructor makes an immutable copy of the list it receives as * an argument.</p> * * @param missing the representation of a missing node (may be null) * @param tokenResolvers the list of reference token resolvers */ protected TreePointer(final T missing, final List<TokenResolver<T>> tokenResolvers) { this.missing = missing; this.tokenResolvers = ImmutableList.copyOf(tokenResolvers); } /** * Alternate constructor * * <p>This is the same as calling {@link #TreePointer(TreeNode, List)} with * {@code null} as the missing node.</p> * * @param tokenResolvers the list of token resolvers */ protected TreePointer(final List<TokenResolver<T>> tokenResolvers) { this(null, tokenResolvers); } //... /** * Tell whether this pointer is empty * * @return true if the reference token list is empty */ public final boolean isEmpty() { return tokenResolvers.isEmpty(); } @Override public final Iterator<TokenResolver<T>> iterator() { return tokenResolvers.iterator(); } // .equals(), .hashCode(), .toString() follow } Then, JsonPointer, which contains this .parent() method which I'd like to factorize here (original source here: public final class JsonPointer extends TreePointer<JsonNode> { /** * The empty JSON Pointer */ private static final JsonPointer EMPTY = new JsonPointer(ImmutableList.<TokenResolver<JsonNode>>of()); /** * Return an empty JSON Pointer * * @return an empty, statically allocated JSON Pointer */ public static JsonPointer empty() { return EMPTY; } //... /** * Return the immediate parent of this JSON Pointer * * <p>The parent of the empty pointer is itself.</p> * * @return a new JSON Pointer representing the parent of the current one */ public JsonPointer parent() { final int size = tokenResolvers.size(); return size <= 1 ? EMPTY : new JsonPointer(tokenResolvers.subList(0, size - 1)); } // ... } As mentioned in the subject, the problem I have here is with JsonPointer's .parent() method. In fact, the logic behind this method applies to TreeNode all the same, and therefore to its future implementations. Except that I have to use a constructor, and of course such a constructor is implementation dependent :/ Is there a way to make that .parent() method available to each and every implementation of TreeNode or is it just a pipe dream?

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• file doesn't open, running outside of debugger results in seg fault (c++)

  - by misterich

  Hello (and thanks in advance) I'm in a bit of a quandry, I cant seem to figure out why I'm seg faulting. A couple of notes: It's for a course -- and sadly I am required to use use C-strings instead of std::string. Please dont fix my code (I wont learn that way and I will keep bugging you). please just point out the flaws in my logic and suggest a different function/way. platform: gcc version 4.4.1 on Suse Linux 11.2 (2.6.31 kernel) Here's the code main.cpp: // /////////////////////////////////////////////////////////////////////////////////// // INCLUDES (C/C++ Std Library) #include <cstdlib> /// EXIT_SUCCESS, EXIT_FAILURE #include <iostream> /// cin, cout, ifstream #include <cassert> /// assert // /////////////////////////////////////////////////////////////////////////////////// // DEPENDENCIES (custom header files) #include "dict.h" /// Header for the dictionary class // /////////////////////////////////////////////////////////////////////////////////// // PRE-PROCESSOR CONSTANTS #define ENTER '\n' /// Used to accept new lines, quit program. #define SPACE ' ' /// One way to end the program // /////////////////////////////////////////////////////////////////////////////////// // CUSTOM DATA TYPES /// File Namespace -- keep it local namespace { /// Possible program prompts to display for the user. enum FNS_Prompts { fileName_, /// prints out the name of the file noFile_, /// no file was passed to the program tooMany_, /// more than one file was passed to the program noMemory_, /// Not enough memory to use the program usage_, /// how to use the program word_, /// ask the user to define a word. notFound_, /// the word is not in the dictionary done_, /// the program is closing normally }; } // /////////////////////////////////////////////////////////////////////////////////// // Namespace using namespace std; /// Nothing special in the way of namespaces // /////////////////////////////////////////////////////////////////////////////////// // FUNCTIONS /** prompt() prompts the user to do something, uses enum Prompts for parameter. */ void prompt(FNS_Prompts msg /** determines the prompt to use*/) { switch(msg) { case fileName_ : { cout << ENTER << ENTER << "The file name is: "; break; } case noFile_ : { cout << ENTER << ENTER << "...Sorry, a dictionary file is needed. Try again." << endl; break; } case tooMany_ : { cout << ENTER << ENTER << "...Sorry, you can only specify one dictionary file. Try again." << endl; break; } case noMemory_ : { cout << ENTER << ENTER << "...Sorry, there isn't enough memory available to run this program." << endl; break; } case usage_ : { cout << "USAGE:" << endl << " lookup.exe [dictionary file name]" << endl << endl; break; } case done_ : { cout << ENTER << ENTER << "like Master P says, \"Word.\"" << ENTER << endl; break; } case word_ : { cout << ENTER << ENTER << "Enter a word in the dictionary to get it's definition." << ENTER << "Enter \"?\" to get a sorted list of all words in the dictionary." << ENTER << "... Press the Enter key to quit the program: "; break; } case notFound_ : { cout << ENTER << ENTER << "...Sorry, that word is not in the dictionary." << endl; break; } default : { cout << ENTER << ENTER << "something passed an invalid enum to prompt(). " << endl; assert(false); /// something passed in an invalid enum } } } /** useDictionary() uses the dictionary created by createDictionary * - prompts user to lookup a word * - ends when the user enters an empty word */ void useDictionary(Dictionary &d) { char *userEntry = new char; /// user's input on the command line if( !userEntry ) // check the pointer to the heap { cout << ENTER << MEM_ERR_MSG << endl; exit(EXIT_FAILURE); } do { prompt(word_); // test code cout << endl << "----------------------------------------" << endl << "Enter something: "; cin.getline(userEntry, INPUT_LINE_MAX_LEN, ENTER); cout << ENTER << userEntry << endl; }while ( userEntry[0] != NIL && userEntry[0] != SPACE ); // GARBAGE COLLECTION delete[] userEntry; } /** Program Entry * Reads in the required, single file from the command prompt. * - If there is no file, state such and error out. * - If there is more than one file, state such and error out. * - If there is a single file: * - Create the database object * - Populate the database object * - Prompt the user for entry * main() will return EXIT_SUCCESS upon termination. */ int main(int argc, /// the number of files being passed into the program char *argv[] /// pointer to the filename being passed into tthe program ) { // EXECUTE /* Testing code * / char tempFile[INPUT_LINE_MAX_LEN] = {NIL}; cout << "enter filename: "; cin.getline(tempFile, INPUT_LINE_MAX_LEN, '\n'); */ // uncomment after successful debugging if(argc <= 1) { prompt(noFile_); prompt(usage_); return EXIT_FAILURE; /// no file was passed to the program } else if(argc > 2) { prompt(tooMany_); prompt(usage_); return EXIT_FAILURE; /// more than one file was passed to the program } else { prompt(fileName_); cout << argv[1]; // print out name of dictionary file if( !argv[1] ) { prompt(noFile_); prompt(usage_); return EXIT_FAILURE; /// file does not exist } /* file.open( argv[1] ); // open file numEntries >> in.getline(file); // determine number of dictionary objects to create file.close(); // close file Dictionary[ numEntries ](argv[1]); // create the dictionary object */ // TEMPORARY FILE FOR TESTING!!!! //Dictionary scrabble(tempFile); Dictionary scrabble(argv[1]); // creaate the dicitonary object //*/ useDictionary(scrabble); // prompt the user, use the dictionary } // exit return EXIT_SUCCESS; /// terminate program. } Dict.h/.cpp #ifndef DICT_H #define DICT_H // /////////////////////////////////////////////////////////////////////////////////// // DEPENDENCIES (Custom header files) #include "entry.h" /// class for dictionary entries // /////////////////////////////////////////////////////////////////////////////////// // PRE-PROCESSOR MACROS #define INPUT_LINE_MAX_LEN 256 /// Maximum length of each line in the dictionary file class Dictionary { public : // // Do NOT modify the public section of this class // typedef void (*WordDefFunc)(const char *word, const char *definition); Dictionary( const char *filename ); ~Dictionary(); const char *lookupDefinition( const char *word ); void forEach( WordDefFunc func ); private : // // You get to provide the private members // // VARIABLES int m_numEntries; /// stores the number of entries in the dictionary Entry *m_DictEntry_ptr; /// points to an array of class Entry // Private Functions }; #endif ----------------------------------- // /////////////////////////////////////////////////////////////////////////////////// // INCLUDES (C/C++ Std Library) #include <iostream> /// cout, getline #include <fstream> // ifstream #include <cstring> /// strchr // /////////////////////////////////////////////////////////////////////////////////// // DEPENDENCIES (custom header files) #include "dict.h" /// Header file required by assignment //#include "entry.h" /// Dicitonary Entry Class // /////////////////////////////////////////////////////////////////////////////////// // PRE-PROCESSOR MACROS #define COMMA ',' /// Delimiter for file #define ENTER '\n' /// Carriage return character #define FILE_ERR_MSG "The data file could not be opened. Program will now terminate." #pragma warning(disable : 4996) /// turn off MS compiler warning about strcpy() // /////////////////////////////////////////////////////////////////////////////////// // Namespace reference using namespace std; // /////////////////////////////////////////////////////////////////////////////////// // PRIVATE MEMBER FUNCTIONS /** * Sorts the dictionary entries. */ /* static void sortDictionary(?) { // sort through the words using qsort } */ /** NO LONGER NEEDED?? * parses out the length of the first cell in a delimited cell * / int getWordLength(char *str /// string of data to parse ) { return strcspn(str, COMMA); } */ // /////////////////////////////////////////////////////////////////////////////////// // PUBLIC MEMBER FUNCTIONS /** constructor for the class * - opens/reads in file * - creates initializes the array of member vars * - creates pointers to entry objects * - stores pointers to entry objects in member var * - ? sort now or later? */ Dictionary::Dictionary( const char *filename ) { // Create a filestream, open the file to be read in ifstream dataFile(filename, ios::in ); /* if( dataFile.fail() ) { cout << FILE_ERR_MSG << endl; exit(EXIT_FAILURE); } */ if( dataFile.is_open() ) { // read first line of data // TEST CODE in.getline(dataFile, INPUT_LINE_MAX_LEN) >> m_numEntries; // TEST CODE char temp[INPUT_LINE_MAX_LEN] = {NIL}; // TEST CODE dataFile.getline(temp,INPUT_LINE_MAX_LEN,'\n'); dataFile >> m_numEntries; /** Number of terms in the dictionary file * \todo find out how many lines in the file, subtract one, ingore first line */ //create the array of entries m_DictEntry_ptr = new Entry[m_numEntries]; // check for valid memory allocation if( !m_DictEntry_ptr ) { cout << MEM_ERR_MSG << endl; exit(EXIT_FAILURE); } // loop thru each line of the file, parsing words/def's and populating entry objects for(int EntryIdx = 0; EntryIdx < m_numEntries; ++EntryIdx) { // VARIABLES char *tempW_ptr; /// points to a temporary word char *tempD_ptr; /// points to a temporary def char *w_ptr; /// points to the word in the Entry object char *d_ptr; /// points to the definition in the Entry int tempWLen; /// length of the temp word string int tempDLen; /// length of the temp def string char tempLine[INPUT_LINE_MAX_LEN] = {NIL}; /// stores a single line from the file // EXECUTE // getline(dataFile, tempLine) // get a "word,def" line from the file dataFile.getline(tempLine, INPUT_LINE_MAX_LEN); // get a "word,def" line from the file // Parse the string tempW_ptr = tempLine; // point the temp word pointer at the first char in the line tempD_ptr = strchr(tempLine, COMMA); // point the def pointer at the comma *tempD_ptr = NIL; // replace the comma with a NIL ++tempD_ptr; // increment the temp def pointer // find the string lengths... +1 to account for terminator tempWLen = strlen(tempW_ptr) + 1; tempDLen = strlen(tempD_ptr) + 1; // Allocate heap memory for the term and defnition w_ptr = new char[ tempWLen ]; d_ptr = new char[ tempDLen ]; // check memory allocation if( !w_ptr && !d_ptr ) { cout << MEM_ERR_MSG << endl; exit(EXIT_FAILURE); } // copy the temp word, def into the newly allocated memory and terminate the strings strcpy(w_ptr,tempW_ptr); w_ptr[tempWLen] = NIL; strcpy(d_ptr,tempD_ptr); d_ptr[tempDLen] = NIL; // set the pointers for the entry objects m_DictEntry_ptr[ EntryIdx ].setWordPtr(w_ptr); m_DictEntry_ptr[ EntryIdx ].setDefPtr(d_ptr); } // close the file dataFile.close(); } else { cout << ENTER << FILE_ERR_MSG << endl; exit(EXIT_FAILURE); } } /** * cleans up dynamic memory */ Dictionary::~Dictionary() { delete[] m_DictEntry_ptr; /// thou shalt not have memory leaks. } /** * Looks up definition */ /* const char *lookupDefinition( const char *word ) { // print out the word ---- definition } */ /** * prints out the entire dictionary in sorted order */ /* void forEach( WordDefFunc func ) { // to sort before or now.... that is the question } */ Entry.h/cpp #ifndef ENTRY_H #define ENTRY_H // /////////////////////////////////////////////////////////////////////////////////// // INCLUDES (C++ Std lib) #include <cstdlib> /// EXIT_SUCCESS, NULL // /////////////////////////////////////////////////////////////////////////////////// // PRE-PROCESSOR MACROS #define NIL '\0' /// C-String terminator #define MEM_ERR_MSG "Memory allocation has failed. Program will now terminate." // /////////////////////////////////////////////////////////////////////////////////// // CLASS DEFINITION class Entry { public: Entry(void) : m_word_ptr(NULL), m_def_ptr(NULL) { /* default constructor */ }; void setWordPtr(char *w_ptr); /// sets the pointer to the word - only if the pointer is empty void setDefPtr(char *d_ptr); /// sets the ponter to the definition - only if the pointer is empty /// returns what is pointed to by the word pointer char getWord(void) const { return *m_word_ptr; } /// returns what is pointed to by the definition pointer char getDef(void) const { return *m_def_ptr; } private: char *m_word_ptr; /** points to a dictionary word */ char *m_def_ptr; /** points to a dictionary definition */ }; #endif -------------------------------------------------- // /////////////////////////////////////////////////////////////////////////////////// // DEPENDENCIES (custom header files) #include "entry.h" /// class header file // /////////////////////////////////////////////////////////////////////////////////// // PUBLIC FUNCTIONS /* * only change the word member var if it is in its initial state */ void Entry::setWordPtr(char *w_ptr) { if(m_word_ptr == NULL) { m_word_ptr = w_ptr; } } /* * only change the def member var if it is in its initial state */ void Entry::setDefPtr(char *d_ptr) { if(m_def_ptr == NULL) { m_word_ptr = d_ptr; } }

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• Conversation as User Assistance

  - by ultan o'broin

  Applications User Experience members (Erika Web, Laurie Pattison, and I) attended the User Assistance Europe Conference in Stockholm, Sweden. We were impressed with the thought leadership and practical application of ideas in Anne Gentle's keynote address "Social Web Strategies for Documentation". After the conference, we spoke with Anne to explore the ideas further. Anne Gentle (left) with Applications User Experience Senior Director Laurie Pattison In Anne's book called Conversation and Community: The Social Web for Documentation, she explains how user assistance is undergoing a seismic shift. The direction is away from the old print manuals and online help concept towards a web-based, user community-driven solution using social media tools. User experience professionals now have a vast range of such tools to start and nurture this "conversation": blogs, wikis, forums, social networking sites, microblogging systems, image and video sharing sites, virtual worlds, podcasts, instant messaging, mashups, and so on. That user communities are a rich source of user assistance is not a surprise, but the extent of available assistance is. For example, we know from the Consortium for Service Innovation that there has been an 'explosion' of user-generated content on the web. User-initiated community conversations provide as much as 30 times the number of official help desk solutions for consortium members! The growing reliance on user community solutions is clearly a user experience issue. Anne says that user assistance as conversation "means getting closer to users and helping them perform well. User-centered design has been touted as one of the most important ideas developed in the last 20 years of workplace writing. Now writers can take the idea of user-centered design a step further by starting conversations with users and enabling user assistance in interactions." Some of Anne's favorite examples of this paradigm shift from the world of traditional documentation to community conversation include: Writer Bob Bringhurst's blog about Adobe InDesign and InCopy products and Adobe's community help The Microsoft Development Network Community Center ·The former Sun (now Oracle) OpenDS wiki, NetBeans Ruby and other community approaches to engage diverse audiences using screencasts, wikis, and blogs. Cisco's customer support wiki, EMC's community, as well as Symantec and Intuit's approaches The efforts of Ubuntu, Mozilla, and the FLOSS community generally Adobe Writer Bob Bringhurst's Blog Oracle is not without a user community conversation too. Besides the community discussions and blogs around documentation offerings, we have the My Oracle Support Community forums, Oracle Technology Network (OTN) communities, wiki, blogs, and so on. We have the great work done by our user groups and customer councils. Employees like David Haimes reach out, and enthusiastic non-employee gurus like Chet Justice (OracleNerd), Floyd Teter and Eddie Awad provide great "how-to" information too. But what does this paradigm shift mean for existing technical writers as users turn away from the traditional printable PDF manual deliverables? We asked Anne after the conference. The writer role becomes one of conversation initiator or enabler. The role evolves, along with the process, as the users define their concept of user assistance and terms of engagement with the product instead of having it pre-determined. It is largely a case now of "inventing the job while you're doing it, instead of being hired for it" Anne said. There is less emphasis on formal titles. Anne mentions that her own title "Content Stacker" at OpenStack; others use titles such as "Content Curator" or "Community Lead". However, the role remains one essentially about communications, "but of a new type--interacting with users, moderating, curating content, instead of sitting down to write a manual from start to finish." Clearly then, this role is open to more than professional technical writers. Product managers who write blogs, developers who moderate forums, support professionals who update wikis, rock star programmers with a penchant for YouTube are ideal. Anyone with the product knowledge, empathy for the user, and flair for relationships on the social web can join in. Some even perform these roles already but do not realize it. Anne feels the technical communicator space will move from hiring new community conversation professionals (who are already active in the space through blogging, tweets, wikis, and so on) to retraining some existing writers over time. Our own research reveals that the established proponents of community user assistance even set employee performance objectives for internal content curators about the amount of community content delivered by people outside the organization! To take advantage of the conversations on the web as user assistance, enterprises must first establish where on the spectrum their community lies. "What is the line between community willingness to contribute and the enterprise objectives?" Anne asked. "The relationship with users must be managed and also measured." Anne believes that the process can start with a "just do it" approach. Begin by reaching out to existing user groups, individual bloggers and tweeters, forum posters, early adopter program participants, conference attendees, customer advisory board members, and so on. Use analytical tools to measure the level of conversation about your products and services to show a return on investment (ROI), winning management support. Anne emphasized that success with the community model is dependent on lowering the technical and motivational barriers so that users can readily contribute to the conversation. Simple tools must be provided, and guidelines, if any, must be straightforward but not mandatory. The conversational approach is one where traditional style and branding guides do not necessarily apply. Tools and infrastructure help users to create content easily, to search and find the information online, read it, rate it, translate it, and participate further in the content's evolution. Recognizing contributors by using ratings on forums, giving out Twitter kudos, conference invitations, visits to headquarters, free products, preview releases, and so on, also encourages the adoption of the conversation model. The move to conversation as user assistance is not free, but there is a business ROI. The conversational model means that customer service is enhanced, as user experience moves from a functional to a valued, emotional level. Studies show a positive correlation between loyalty and financial performance (Consortium for Service Innovation, 2010), and as customer experience and loyalty become key differentiators, user experience professionals cannot explore the model's possibilities. The digital universe (measured at 1.2 million petabytes in 2010) is doubling every 12 to 18 months, and 70 percent of that universe consists of user-generated content (IDC, 2010). Conversation as user assistance cannot be ignored but must be embraced. It is a time to manage for abundance, not scarcity. Besides, the conversation approach certainly sounds more interesting, rewarding, and fun than the traditional model! I would like to thank Anne for her time and thoughts, and recommend that all user assistance professionals read her book. You can follow Anne on Twitter at: http://www.twitter.com/annegentle. Oracle's Acrolinx IQ deployment was used to author this article.

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• Cisco Unifed Communication integration for Microsoft Lync crashes on Remote Desktop services 2008 R2!

  - by user66267

  Hi everybody i have deployed office communication server 2007 R2 and communicator 2007 R2 and i made integration with Cisco Unified Communication Manager 7.1 in my network, i also uses Remote Desktop Servers 2008 R2 for Thin Client Computers, now that i installed Cisco UC integration client for communicator 2007 R2 (Ver. 8.0.3) or Cisco UC integration client for Microsoft Lync that works fine on PCs but Not on Remote Desktop Servers. i have Three Remote Desktop Servers in a Farm with loadbalancing enabled. all other applications on these RDP servers works fine for 120 active users. some times when i start Cisco UC client on Remote Desktop servers i get the following error "The Port Reguired for callbacks from Cisco unified client framework could not be read, please retry" i also found the folowing log so i think that may be the cause: 2011-01-05 08:24:21,489 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.SingleInstanceManager] [SingleInstanceManager.acquireMutex(0)] - Acquiring Mutex... 2011-01-05 08:24:21,512 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.IPC.PipeServer] [PipeServer.start(0)] - Starting Pipe Server 2011-01-05 08:24:21,516 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.SingleInstanceManager] [SingleInstanceManager.acquireMutex(0)] - Mutex Acquired... 2011-01-05 08:24:25,437 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.process.ProcessUtil] [ProcessUtil.isOtherPRTProcessRunning(0)] - No other instance(s) of ProblemReportingTool.exe found 2011-01-05 08:24:25,438 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - ******************************* 2011-01-05 08:24:25,439 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - **Launching CUCSF Problem Reporting Tool v0.8.3.2** 2011-01-05 08:24:25,440 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - ******************************* 2011-01-05 08:24:25,441 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - Raw input: -reason=Launched by the user from CUCIMOC ver 8.5.105.17095 -file=C:\Users\MA899~1.SAD\AppData\Local\Temp\36\CUCIMOCInstaller.txt 2011-01-05 08:24:25,445 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - Current culture: English (United States) 2011-01-05 08:24:25,448 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.init(0)] - Loading string resources from file 2011-01-05 08:24:25,455 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.context.CLIUtil] [CLIUtil.parse(0)] - Argument -reason Launched by the user from CUCIMOC ver 8.5.105.17095 received 2011-01-05 08:24:25,456 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.context.CLIUtil] [CLIUtil.parse(0)] - Argument -file C:\Users\MA899~1.SAD\AppData\Local\Temp\36\CUCIMOCInstaller.txt received 2011-01-05 08:24:25,457 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.startup(0)] - Launching GUI... 2011-01-05 08:24:25,536 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PROG.PleaseWaitText from resource file 2011-01-05 08:24:25,545 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.OKButtonText from resource file 2011-01-05 08:24:25,548 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.CancelButtonText from resource file 2011-01-05 08:24:25,549 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.ErrorMsgText1 from resource file 2011-01-05 08:24:25,549 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.Title from resource file 2011-01-05 08:24:25,552 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.WindowTitle from resource file 2011-01-05 08:24:25,553 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.AgreeText from resource file 2011-01-05 08:24:25,553 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.PrivacyText from resource file 2011-01-05 08:24:25,554 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.PrivacyTitle from resource file 2011-01-05 08:24:25,555 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.PrivacyLinkText from resource file 2011-01-05 08:24:25,555 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.DescriptionTitle from resource file 2011-01-05 08:24:25,629 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager..ctor(0)] - Starting SysInfoManager... 2011-01-05 08:24:25,634 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: systeminfo.exe 2011-01-05 08:24:25,669 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: tasklist.exe 2011-01-05 08:24:25,672 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: ipconfig.exe 2011-01-05 08:24:25,676 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: netstat.exe 2011-01-05 08:24:25,684 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: net.exe 2011-01-05 08:24:25,926 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchHardwareInfoThread(0)] - Launching worker thread: HardwareInfo 2011-01-05 08:24:25,928 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getHardWareInfo(0)] - Gathering CPU data 2011-01-05 08:24:26,149 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchCSFDirectoryInfoThread(0)] - Gathering CSF Directory Listing 2011-01-05 08:24:26,153 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [CSFDirectoryInfo.getCSFInstallPath(0)] - Retrieving CSF Install Directory 2011-01-05 08:24:26,159 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [CSFDirectoryInfo.getCSFInstallPath(0)] - CSF Install Path: C:\Program Files (x86)\Common Files\Cisco Systems\Client Services Framework 2011-01-05 08:24:26,162 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchWMIInfoThread(0)] - Launching worker thread: WMIInfo 2011-01-05 08:24:26,164 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getWMIInfo(0)] - Gathering Audio info... 2011-01-05 08:24:26,168 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchRegistryAndEnvironmentalVarInfoThread(0)] - Launching worker thread: Registry & Environment Variables 2011-01-05 08:24:26,173 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\Cisco Systems, Inc.\Client Services Framework\AdminData\ 2011-01-05 08:24:26,180 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\Policies\Cisco Systems, Inc.\Client Services Framework\AdminData\ 2011-01-05 08:24:26,182 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\Cisco Systems, Inc.\Unified Communications\CUCSF 2011-01-05 08:24:26,183 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment 2011-01-05 08:24:26,184 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment\1.6 2011-01-05 08:24:26,186 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment\1.6.0_17 2011-01-05 08:24:26,188 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment\1.6.0_17\MSI 2011-01-05 08:24:26,190 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.gatherRegistryAndEnvInfo(0)] - Gathering Environment Variables data 2011-01-05 08:24:26,283 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getWMIInfo(0)] - Gathering Video driver info... 2011-01-05 08:24:26,750 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.writeFile(0)] - Creating file: DirectoryInfo.txt 2011-01-05 08:24:26,759 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getWMIInfo(0)] - Gathering Monitor info... 2011-01-05 08:24:34,483 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.gatherFiles(0)] - Config Dir C:\Users\m.sadeghi\AppData\Roaming\Cisco\Unified Communications\ 2011-01-05 08:24:34,530 [WARN ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.addFile(0)] - C:\Users\MA899~1.SAD\AppData\Local\Temp\36\CUCIMOCInstaller.txt not found 2011-01-05 08:24:34,561 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.addSystemInfo(0)] - Waiting for worker threads... 2011-01-05 08:24:38,180 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getHardWareInfo(0)] - Gathering Resolution data 2011-01-05 08:24:55,565 [ERROR] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.addSystemInfo(0)] - One or more worker threads have not returned in a timely manner. Forcing quit. 2011-01-05 08:24:55,568 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.writeFile(0)] - Creating file: SystemInfo.txt 2011-01-05 08:24:55,577 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Checking for files to be excluded 2011-01-05 08:24:55,578 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: d11bfd8f-9745-41db-a35b-200389e65583.dat 2011-01-05 08:24:55,579 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: cacerts 2011-01-05 08:24:55,580 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: Voicemail.2639.20110103081119+0330.wav 2011-01-05 08:24:55,581 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: Voicemail.farhad.20101224165510+0330.wav 2011-01-05 08:24:55,581 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: Voicemail.postmaster.20101224165906+0330.wav 2011-01-05 08:24:55,582 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: VoicemailBeep.wav 2011-01-05 08:24:55,583 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: secModeNone 2011-01-05 08:24:55,586 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Preparing to create zip file... 2011-01-05 08:24:55,588 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - 60 files found 2011-01-05 08:24:55,589 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying .CSFExit.loc to temp folder. 2011-01-05 08:24:55,595 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CSF.loc to temp folder. 2011-01-05 08:24:55,597 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CsfAddress.dat to temp folder. 2011-01-05 08:24:55,600 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CSFLogSetting.dat to temp folder. 2011-01-05 08:24:55,634 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CSFSecurityKey.dat to temp folder. 2011-01-05 08:24:55,637 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CommunicationHistory.xml to temp folder. 2011-01-05 08:24:55,641 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying MehdiSadeghi.cnf.xml to temp folder. 2011-01-05 08:24:55,751 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying jtapi.jar to temp folder. 2011-01-05 08:24:55,812 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi.index to temp folder. 2011-01-05 08:24:55,820 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi01.log to temp folder. 2011-01-05 08:24:55,887 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi02.log to temp folder. 2011-01-05 08:24:55,968 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi03.log to temp folder. 2011-01-05 08:24:55,972 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi04.log to temp folder. 2011-01-05 08:24:56,008 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi05.log to temp folder. 2011-01-05 08:24:56,038 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi06.log to temp folder. 2011-01-05 08:24:56,079 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi07.log to temp folder. 2011-01-05 08:24:56,100 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi08.log to temp folder. 2011-01-05 08:24:56,140 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi09.log to temp folder. 2011-01-05 08:24:56,215 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi10.log to temp folder. 2011-01-05 08:24:56,296 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log to temp folder. 2011-01-05 08:24:56,319 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.1 to temp folder. 2011-01-05 08:24:56,498 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.2 to temp folder. 2011-01-05 08:24:56,708 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.3 to temp folder. 2011-01-05 08:24:56,912 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.4 to temp folder. 2011-01-05 08:24:57,105 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.5 to temp folder. 2011-01-05 08:24:57,292 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.6 to temp folder. 2011-01-05 08:24:57,505 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying tracker.log to temp folder. 2011-01-05 08:24:57,523 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying VideoEngineEncryptedTrace.txt to temp folder. 2011-01-05 08:24:57,542 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying VoiceEngineDebugTrace.txt to temp folder. 2011-01-05 08:24:57,545 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying VoiceEngineTrace.txt to temp folder. 2011-01-05 08:24:57,548 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying operationreport.log to temp folder. 2011-01-05 08:24:57,551 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying voicemailbox.dat to temp folder. 2011-01-05 08:24:57,554 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying voicemailfolder.dat to temp folder. 2011-01-05 08:24:57,558 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying UIPrefs.xml to temp folder. 2011-01-05 08:24:57,562 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log to temp folder. 2011-01-05 08:24:57,569 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.1 to temp folder. 2011-01-05 08:24:57,752 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.10 to temp folder. 2011-01-05 08:24:58,099 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.2 to temp folder. 2011-01-05 08:24:58,302 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.3 to temp folder. 2011-01-05 08:24:58,517 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.4 to temp folder. 2011-01-05 08:24:58,697 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.5 to temp folder. 2011-01-05 08:24:58,899 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.6 to temp folder. 2011-01-05 08:24:59,100 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.7 to temp folder. 2011-01-05 08:24:59,303 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.8 to temp folder. 2011-01-05 08:24:59,500 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.9 to temp folder. 2011-01-05 08:24:59,895 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Cisco.ClickToCall.Common.Core.dll.config to temp folder. 2011-01-05 08:24:59,915 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying ClickToCall.pref to temp folder. 2011-01-05 08:24:59,918 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoClickToCall.dll.config to temp folder. 2011-01-05 08:24:59,928 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoClickToCallContacts.dll.config to temp folder. 2011-01-05 08:24:59,948 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoPersonName.dll.config to temp folder. 2011-01-05 08:24:59,980 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying userData.properties to temp folder. 2011-01-05 08:24:59,988 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying userData.properties.backup to temp folder. 2011-01-05 08:24:59,990 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying cisco-uc-client.log4net.config to temp folder. 2011-01-05 08:24:59,994 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying cisco-uc-tab.log4net.config to temp folder. 2011-01-05 08:25:00,011 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying LocalSettings.xml to temp folder. 2011-01-05 08:25:00,025 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Description.txt to temp folder. 2011-01-05 08:25:00,028 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying LaunchInfo.txt to temp folder. 2011-01-05 08:25:00,031 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying DirectoryInfo.txt to temp folder. 2011-01-05 08:25:00,034 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying SystemInfo.txt to temp folder. 2011-01-05 08:25:00,036 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying csf-prt.log to temp folder.

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• CRM 2011 - Workflows Vs JavaScripts

  - by Kanini

  In the Contact entity, I have the following attributes Preferred email - A read only field of type Email Personal email 1 - An email field Personal email 2 - An email field Work email 1 - An email field Work email 2 - An email field School email - An email field Other email - An email field Preferred email option - An option set with the following values {Personal email 1, Personal email 2, Work email 1, Work email 2, School email and Other email). None of the above mentioned fields are required. Requirement When user picks a value from Preferred email option, we copy the email address available in that field and apply the same in the Preferred email field. Implementation The Solution Architect suggested that we implement the above requirement as a Workflow. The reason he provided was - most of the times, these values are to be populated by an external website and the data is then fed into CRM 2011 system. So, when they update Preferred email option via a Web Service call to CRM, the WF will run and updated the Preferred email field. My argument / solution What will happen if I do not pick a value from the Preferred email Option Set? Do I set it to any of the email addresses that has a value in it? If so, what if there is more than one of the email address fields are populated, i.e., what if Personal email 1 and Work email 1 is populated but no value is picked in the Option Set? What if a value existed in the Preferred email Option Set and I then change it to NULL? Should the field Preferred email (where the text value of email address is stored) be set to Read Only? If not, what if I have picked Personal email 1 in the Option Set and then edit the Preferred email address text field with a completely new email address If yes, then we are enforcing that the preferred email should be one among Personal email 1, Personal email 2, Work email 1, Work email 2, School email or Other email [My preference would be this] What if I had a value of [email protected] in the personal email 1 field and personal email 2 is empty and choose value of Personal email 1 in the drop down for Preferred email (this will set the Preferred email field to [email protected]) and later, I change the value to Personal email 2 in the Preferred email. It overwrites a valid email address with nothing. I agree that it would be highly unlikely that a user will pick Preferred email as Personal email 2 and not have a value in it but nevertheless it is a possible scenario, isn’t it? What if users typed in a value in Personal email 1 but by mistake picked Personal email 2 in the option set and Personal email 2 field had no value in it. Solution The field Preferred email option should be a required field A JS should run whenever Preferred email option is changed. That JS function should set the relevant email field as required (based on the option chosen) and another JS function should be called (see step 3). A JS function should update the value of Preferred email with the value in the email field (as picked in the option set). The JS function should also be run every time someone updates the actual email field which is chosen in the option set. The guys who are managing the external website should update the Preferred email field - surely, if they can update Preferred email option via a Web Service call, it is easy enough to update the Preferred email right? Question Which is a better method? Should it be written as a JS or a WorkFlow? Also, whose responsibility is it to update the Preferred email field when the data flows from an external website? I am new to CRM 2011 but have around 6 years of experience as a CRM consultant (with other products). I do not come from a development background as I started off as a Application Support Engineer but have picked up development in the last couple of years.

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• Cisco Unified Communication integration for Microsoft Lync crashes on Remote Desktop services 2008 R2!

  - by user66267

  Hi everybody i have deployed office communication server 2007 R2 and communicator 2007 R2 and i made integration with Cisco Unified Communication Manager 7.1 in my network, i also use Remote Desktop Servers 2008 R2 for Thin Client Computers, now that i installed Cisco UC integration client for communicator 2007 R2 (Ver. 8.0.3) or Cisco UC integration client for Microsoft Lync that works fine on PCs but Not on Remote Desktop Servers. i have Three Remote Desktop Servers in a Farm with loadbalancing enabled. all other applications on these RDP servers works fine for 120 active users. some times when i start Cisco UC client on Remote Desktop servers i get the following error: "The Port Reguired for callbacks from Cisco unified client framework could not be read, please retry" i also found the folowing log so i think that may be the cause: 2011-01-05 08:24:21,489 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.SingleInstanceManager] [SingleInstanceManager.acquireMutex(0)] - Acquiring Mutex... 2011-01-05 08:24:21,512 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.IPC.PipeServer] [PipeServer.start(0)] - Starting Pipe Server 2011-01-05 08:24:21,516 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.SingleInstanceManager] [SingleInstanceManager.acquireMutex(0)] - Mutex Acquired... 2011-01-05 08:24:25,437 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.process.ProcessUtil] [ProcessUtil.isOtherPRTProcessRunning(0)] - No other instance(s) of ProblemReportingTool.exe found 2011-01-05 08:24:25,438 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - ******************************* 2011-01-05 08:24:25,439 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - **Launching CUCSF Problem Reporting Tool v0.8.3.2** 2011-01-05 08:24:25,440 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - ******************************* 2011-01-05 08:24:25,441 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - Raw input: -reason=Launched by the user from CUCIMOC ver 8.5.105.17095 -file=C:\Users\MA899~1.SAD\AppData\Local\Temp\36\CUCIMOCInstaller.txt 2011-01-05 08:24:25,445 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - Current culture: English (United States) 2011-01-05 08:24:25,448 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.init(0)] - Loading string resources from file 2011-01-05 08:24:25,455 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.context.CLIUtil] [CLIUtil.parse(0)] - Argument -reason Launched by the user from CUCIMOC ver 8.5.105.17095 received 2011-01-05 08:24:25,456 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.context.CLIUtil] [CLIUtil.parse(0)] - Argument -file C:\Users\MA899~1.SAD\AppData\Local\Temp\36\CUCIMOCInstaller.txt received 2011-01-05 08:24:25,457 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.startup(0)] - Launching GUI... 2011-01-05 08:24:25,536 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PROG.PleaseWaitText from resource file 2011-01-05 08:24:25,545 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.OKButtonText from resource file 2011-01-05 08:24:25,548 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.CancelButtonText from resource file 2011-01-05 08:24:25,549 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.ErrorMsgText1 from resource file 2011-01-05 08:24:25,549 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.Title from resource file 2011-01-05 08:24:25,552 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.WindowTitle from resource file 2011-01-05 08:24:25,553 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.AgreeText from resource file 2011-01-05 08:24:25,553 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.PrivacyText from resource file 2011-01-05 08:24:25,554 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.PrivacyTitle from resource file 2011-01-05 08:24:25,555 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.PrivacyLinkText from resource file 2011-01-05 08:24:25,555 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.DescriptionTitle from resource file 2011-01-05 08:24:25,629 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager..ctor(0)] - Starting SysInfoManager... 2011-01-05 08:24:25,634 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: systeminfo.exe 2011-01-05 08:24:25,669 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: tasklist.exe 2011-01-05 08:24:25,672 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: ipconfig.exe 2011-01-05 08:24:25,676 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: netstat.exe 2011-01-05 08:24:25,684 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: net.exe 2011-01-05 08:24:25,926 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchHardwareInfoThread(0)] - Launching worker thread: HardwareInfo 2011-01-05 08:24:25,928 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getHardWareInfo(0)] - Gathering CPU data 2011-01-05 08:24:26,149 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchCSFDirectoryInfoThread(0)] - Gathering CSF Directory Listing 2011-01-05 08:24:26,153 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [CSFDirectoryInfo.getCSFInstallPath(0)] - Retrieving CSF Install Directory 2011-01-05 08:24:26,159 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [CSFDirectoryInfo.getCSFInstallPath(0)] - CSF Install Path: C:\Program Files (x86)\Common Files\Cisco Systems\Client Services Framework 2011-01-05 08:24:26,162 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchWMIInfoThread(0)] - Launching worker thread: WMIInfo 2011-01-05 08:24:26,164 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getWMIInfo(0)] - Gathering Audio info... 2011-01-05 08:24:26,168 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchRegistryAndEnvironmentalVarInfoThread(0)] - Launching worker thread: Registry & Environment Variables 2011-01-05 08:24:26,173 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\Cisco Systems, Inc.\Client Services Framework\AdminData\ 2011-01-05 08:24:26,180 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\Policies\Cisco Systems, Inc.\Client Services Framework\AdminData\ 2011-01-05 08:24:26,182 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\Cisco Systems, Inc.\Unified Communications\CUCSF 2011-01-05 08:24:26,183 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment 2011-01-05 08:24:26,184 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment\1.6 2011-01-05 08:24:26,186 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment\1.6.0_17 2011-01-05 08:24:26,188 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment\1.6.0_17\MSI 2011-01-05 08:24:26,190 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.gatherRegistryAndEnvInfo(0)] - Gathering Environment Variables data 2011-01-05 08:24:26,283 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getWMIInfo(0)] - Gathering Video driver info... 2011-01-05 08:24:26,750 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.writeFile(0)] - Creating file: DirectoryInfo.txt 2011-01-05 08:24:26,759 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getWMIInfo(0)] - Gathering Monitor info... 2011-01-05 08:24:34,483 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.gatherFiles(0)] - Config Dir C:\Users\m.sadeghi\AppData\Roaming\Cisco\Unified Communications\ 2011-01-05 08:24:34,530 [WARN ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.addFile(0)] - C:\Users\MA899~1.SAD\AppData\Local\Temp\36\CUCIMOCInstaller.txt not found 2011-01-05 08:24:34,561 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.addSystemInfo(0)] - Waiting for worker threads... 2011-01-05 08:24:38,180 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getHardWareInfo(0)] - Gathering Resolution data 2011-01-05 08:24:55,565 [ERROR] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.addSystemInfo(0)] - One or more worker threads have not returned in a timely manner. Forcing quit. 2011-01-05 08:24:55,568 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.writeFile(0)] - Creating file: SystemInfo.txt 2011-01-05 08:24:55,577 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Checking for files to be excluded 2011-01-05 08:24:55,578 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: d11bfd8f-9745-41db-a35b-200389e65583.dat 2011-01-05 08:24:55,579 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: cacerts 2011-01-05 08:24:55,580 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: Voicemail.2639.20110103081119+0330.wav 2011-01-05 08:24:55,581 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: Voicemail.farhad.20101224165510+0330.wav 2011-01-05 08:24:55,581 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: Voicemail.postmaster.20101224165906+0330.wav 2011-01-05 08:24:55,582 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: VoicemailBeep.wav 2011-01-05 08:24:55,583 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: secModeNone 2011-01-05 08:24:55,586 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Preparing to create zip file... 2011-01-05 08:24:55,588 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - 60 files found 2011-01-05 08:24:55,589 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying .CSFExit.loc to temp folder. 2011-01-05 08:24:55,595 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CSF.loc to temp folder. 2011-01-05 08:24:55,597 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CsfAddress.dat to temp folder. 2011-01-05 08:24:55,600 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CSFLogSetting.dat to temp folder. 2011-01-05 08:24:55,634 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CSFSecurityKey.dat to temp folder. 2011-01-05 08:24:55,637 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CommunicationHistory.xml to temp folder. 2011-01-05 08:24:55,641 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying MehdiSadeghi.cnf.xml to temp folder. 2011-01-05 08:24:55,751 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying jtapi.jar to temp folder. 2011-01-05 08:24:55,812 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi.index to temp folder. 2011-01-05 08:24:55,820 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi01.log to temp folder. 2011-01-05 08:24:55,887 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi02.log to temp folder. 2011-01-05 08:24:55,968 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi03.log to temp folder. 2011-01-05 08:24:55,972 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi04.log to temp folder. 2011-01-05 08:24:56,008 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi05.log to temp folder. 2011-01-05 08:24:56,038 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi06.log to temp folder. 2011-01-05 08:24:56,079 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi07.log to temp folder. 2011-01-05 08:24:56,100 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi08.log to temp folder. 2011-01-05 08:24:56,140 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi09.log to temp folder. 2011-01-05 08:24:56,215 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi10.log to temp folder. 2011-01-05 08:24:56,296 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log to temp folder. 2011-01-05 08:24:56,319 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.1 to temp folder. 2011-01-05 08:24:56,498 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.2 to temp folder. 2011-01-05 08:24:56,708 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.3 to temp folder. 2011-01-05 08:24:56,912 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.4 to temp folder. 2011-01-05 08:24:57,105 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.5 to temp folder. 2011-01-05 08:24:57,292 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.6 to temp folder. 2011-01-05 08:24:57,505 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying tracker.log to temp folder. 2011-01-05 08:24:57,523 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying VideoEngineEncryptedTrace.txt to temp folder. 2011-01-05 08:24:57,542 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying VoiceEngineDebugTrace.txt to temp folder. 2011-01-05 08:24:57,545 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying VoiceEngineTrace.txt to temp folder. 2011-01-05 08:24:57,548 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying operationreport.log to temp folder. 2011-01-05 08:24:57,551 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying voicemailbox.dat to temp folder. 2011-01-05 08:24:57,554 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying voicemailfolder.dat to temp folder. 2011-01-05 08:24:57,558 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying UIPrefs.xml to temp folder. 2011-01-05 08:24:57,562 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log to temp folder. 2011-01-05 08:24:57,569 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.1 to temp folder. 2011-01-05 08:24:57,752 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.10 to temp folder. 2011-01-05 08:24:58,099 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.2 to temp folder. 2011-01-05 08:24:58,302 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.3 to temp folder. 2011-01-05 08:24:58,517 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.4 to temp folder. 2011-01-05 08:24:58,697 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.5 to temp folder. 2011-01-05 08:24:58,899 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.6 to temp folder. 2011-01-05 08:24:59,100 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.7 to temp folder. 2011-01-05 08:24:59,303 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.8 to temp folder. 2011-01-05 08:24:59,500 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.9 to temp folder. 2011-01-05 08:24:59,895 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Cisco.ClickToCall.Common.Core.dll.config to temp folder. 2011-01-05 08:24:59,915 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying ClickToCall.pref to temp folder. 2011-01-05 08:24:59,918 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoClickToCall.dll.config to temp folder. 2011-01-05 08:24:59,928 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoClickToCallContacts.dll.config to temp folder. 2011-01-05 08:24:59,948 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoPersonName.dll.config to temp folder. 2011-01-05 08:24:59,980 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying userData.properties to temp folder. 2011-01-05 08:24:59,988 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying userData.properties.backup to temp folder. 2011-01-05 08:24:59,990 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying cisco-uc-client.log4net.config to temp folder. 2011-01-05 08:24:59,994 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying cisco-uc-tab.log4net.config to temp folder. 2011-01-05 08:25:00,011 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying LocalSettings.xml to temp folder. 2011-01-05 08:25:00,025 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Description.txt to temp folder. 2011-01-05 08:25:00,028 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying LaunchInfo.txt to temp folder. 2011-01-05 08:25:00,031 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying DirectoryInfo.txt to temp folder. 2011-01-05 08:25:00,034 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying SystemInfo.txt to temp folder. 2011-01-05 08:25:00,036 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying csf-prt.log to temp folder.

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• 8 Mac System Features You Can Access in Recovery Mode

  - by Chris Hoffman

  A Mac’s Recovery Mode is for more than just reinstalling Mac OS X. You’ll find many other useful troubleshooting utilities here — you can use these even if your Mac can’t boot normally. To access Recovery Mode, restart your Mac and press and hold the Command + R keys during the boot-up process. This is one of several hidden startup options on a Mac. Reinstall Mac OS X Most people know Recovery Mode as the place you go to reinstall OS X on your Mac. Recovery Mode will download the OS X installer files from teh Intenret if you don’t have them locally, so they don’t take up space on your disk and you’ll never have to hunt for an opearign system disc. Better yet, it will download up-to-date installation files so you don’t have to spend hours installing operating system updates later. Microsoft could learn a lot from Apple here. Restore From a Time Machine Backup Instead of reinstalling OS X, you can choose to restore your Mac from a time machine backup. This is like restoring a system image on another operating system. You’ll need an external disk containing a backup image created on the current computer to do this. Browse the Web The Get Help Online link opens the Safari web browser to Apple’s documentation site. It’s not limited to Apple’s website, though — you can navigate to any website you like. This feature allows you to access and use a browser on your Mac even if it isn’t booting properly. It’s ideal for looking up troubleshooting information. Manage Your Disks The Disk Utility option opens the same Disk Utility you can access from within Mac OS X. It allows you to partition disks, format them, scan disks for problems, wipe drives, and set up drives in a RAID configuration. If you need to edit partitions from outside your operating system, you can just boot into the recovery environment — you don’t have to download a special partitioning tool and boot into it. Choose the Default Startup Disk Click the Apple menu on the bar at the top of your screen and select Startup Disk to access the Choose Startup Disk tool. Use this tool to choose your computer’s default startup disk and reboot into another operating system. For example, it’s useful if you have Windows installed alongside Mac OS X with Boot Camp. Add or Remove an EFI Firmware Password You can also add a firmware password to your Mac. This works like a BIOS password or UEFI password on a Windows or Linux PC. Click the Utilities menu on the bar at the top of your screen and select Firmware Password Utility to open this tool. Use the tool to turn on a firmware password, which will prevent your computer from starting up from a different hard disk, CD, DVD, or USB drive without the password you provide. This prevents people form booting up your Mac with an unauthorized operating system. If you’ve already enabled a firmware password, you can remove it from here. Use Network Tools to Troubleshoot Your Connection Select Utilities > Network Utility to open a network diagnostic tool. This utility provides a graphical way to view your network connection information. You can also use the netstat, ping, lookup, traceroute, whois, finger, and port scan utilities from here. These can be helpful to troubleshoot Internet connection problems. For example, the ping command can demonstrate whether you can communicate with a remote host and show you if you’re experiencing packet loss, while the traceroute command can show you where a connection is failing if you can’t connect to a remote server. Open a Terminal If you’d like to get your hands dirty, you can select Utilities > Terminal to open a terminal from here. This terminal allows you to do more advanced troubleshooting. Mac OS X uses the bash shell, just as typical Linux distributions do. Most people will just need to use the Reinstall Mac OS X option here, but there are many other tools you can benefit from. If the Recovery Mode files on your Mac are damaged or unavailable, your Mac will automatically download them from Apple so you can use the full recovery environment.

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• 2 Days of Share &amp; Point

  - by Mark Rackley

  Groovy man… SharePoint Saturday Ozarks is back for 2010, bigger and better than before. Join us for a far out time and learn more about SharePoint in one day than you could in a year from the man… Yes! SharePoint Saturday Ozarks is back! SharePoint Saturday Ozarks is the largest SharePoint conference in Arkansas, Southern Missouri, and the very north east tip of Oklahoma. Last year we had a great turn out with 20 speakers, 5 MVPs, and attendees coming from Arkansas, Texas, Oklahoma, Missouri, Kansas, Nebraska, Indiana, Ohio, Alabama, Michigan, and Washington. Hey Man… what’s SharePoint Saturday anyway? Sounds like a conspiracy man… Not to worry, SharePoint Saturday is not an arm of the government bent on mind control or any attempt what-so-ever to bring you down man. SharePoint Saturday is grass roots effort started by Michael Lotter (http://www.sharepointsaturday.org/pages/about.aspx). It is a FREE one day event where the best SharePoint speakers gather to present their love, hatred, and frustrations of SharePoint to those lucky individuals who attend. Lessons are learned, contacts are made, prizes are won, food is eaten, assorted beverages are consumed until wee hours of the morning. SharePoint Saturday started with just a few sporadic one day events here and there. However, over the past year SharePoint Saturday has exploded and it’s hard to find a weekend where there is NOT a SharePoint Saturday event happing in some corner of the globe. There are even occasions where there are two SharePoint Saturdays on the same day! Many people are pleasantly surprised at the caliber of speakers at these SharePoint Saturday events. For the most part, these speakers are more eloquent, practiced, and practical than those speakers you find at the major multi-day conferences. These guys aren’t even paid to speak.. they do it out of love man… SharePoint Saturday Ozarks 2009 Alumni We had a star studded cast last year with many returning this year! Just check out the fun that they had… John Ferringer – Admin rockstar… I can still sense the awesomeness   SharePoint poster children Mike Watson & Laura Rogers     Lori Gowin spreading the SharePoint Love Eric Shupps is a little bit country and a little bit rock and roll       Cathy Dew, Sean McDonough, and JD Wade relaxing between gigs Actually, you can see real photos from last year’s SharePoint Saturday ozarks here:  picasaweb.google.com/mrackley/SharePointSaturdayOzarks#    What’s new for SharePoint Saturday Ozarks 2010 SharePoint Saturday Ozarks 2010 will totally blow your mind man. We’re getting the band back to together with many returning speakers and few new faces. Joel Oleson will be speaking this year, maybe he’ll grace us with his song stylings. Sadly, once again, Andrew Connell will not be able to attend SharePoint Saturday Ozarks, however he did feel the need to show his support in his own way. Prizes this year currently include books, software, a Zune HD, and much more! Wait Man… You said 2 days? I thought it was a one day event? Correct you are my herbal smelling friend… SharePoint Saturday Ozarks 2010 will spread the love an additional day this year. The first day will be all about the SharePoint love, on day 2 we will be taking a leisurely float down the Buffalo National River for those interested in a truly unique experience (no banjos allowed please).   Here are the details: WHAT 4 – 5 hour float down the Buffalo National River WHEN & WHERE Sunday June 13th. We will be leaving at 10am from the Parking Lot of: Gordon’s Motel & Canoe Rental Old Highway 7 Jasper, AR 72641 (870) 446-5252 Jasper is about 30 minutes south of Harrison, AR on Highway 7 South. You are responsible for bumming a ride to/from Gordon’s Motel, but they will be shuttling us to/from the river and providing canoes and a boxed lunch. WHAT ELSE? The float trip is dependent on the weather of course, we won’t be floating down the river in a thunderstorm, however I planned SPS Ozarks around a time of year ideal for floating. We aren’t talking class 5 rapids here, you don’t need any real skill, but you need to be okay with possibly tipping your canoe over once or twice. You can bring your own assorted beverages with you, but glass containers are not allowed on the river. I suggest a small cooler with extra snacks and drinks. Also bring clothing you can get wet in (these SharePoint people can get ornery). HOW DO I SIGN UP? When you register for SharePoint Saturday Ozarks, you will have the option to also sign up for the float trip. Seats are limited though! If you do not intend to go, please do not take someone else’s place.  The cost for the float trip will be about $35 dollars per person (which you are responsible for unless we find a sponsor). The price includes shuttle to/from river, canoe, life jackets, paddles, and boxed lunch. Far out man… how do I register??? You can register for SharePoint Saturday Ozarks by going to http://spsozarks.eventbrite.com/ We are limited to 200 people for the conference and 50 people for the float trip, so register today before we are sold out. Lodging for SharePoint Saturday Ozarks will once again take place at the Hotel Seville: Annex Suites are available for $103.20 This is So Groovy.. How can I help? I’m glad you asked! We are still looking for a few sponsors and one or two more speakers. If you are interested please let me know!  You can find out more information at http://www.sharepointsaturday.org/ozarks Hey… wait a minute…. what exactly IS SharePoint man??? Come to SharePoint Saturday Ozarks and find out!!  See you guys there!

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• What are developer's problems with helpful error messages?

  - by Moo-Juice

  It continue to astounds me that, in this day and age, products that have years of use under their belt, built by teams of professionals, still to this day - fail to provide helpful error messages to the user. In some cases, the addition of just a little piece of extra information could save a user hours of trouble. A program that generates an error, generated it for a reason. It has everything at its disposal to inform the user as much as it can, why something failed. And yet it seems that providing information to aid the user is a low-priority. I think this is a huge failing. One example is from SQL Server. When you try and restore a database that is in use, it quite rightly won't let you. SQL Server knows what processes and applications are accessing it. Why can't it include information about the process(es) that are using the database? I know not everyone passes an Applicatio_Name attribute on their connection string, but even a hint about the machine in question could be helpful. Another candidate, also SQL Server (and mySQL) is the lovely string or binary data would be truncated error message and equivalents. A lot of the time, a simple perusal of the SQL statement that was generated and the table shows which column is the culprit. This isn't always the case, and if the database engine picked up on the error, why can't it save us that time and just tells us which damned column it was? On this example, you could argue that there may be a performance hit to checking it and that this would impede the writer. Fine, I'll buy that. How about, once the database engine knows there is an error, it does a quick comparison after-the-fact, between values that were going to be stored, versus the column lengths. Then display that to the user. ASP.NET's horrid Table Adapters are also guilty. Queries can be executed and one can be given an error message saying that a constraint somewhere is being violated. Thanks for that. Time to compare my data model against the database, because the developers are too lazy to provide even a row number, or example data. (For the record, I'd never use this data-access method by choice, it's just a project I have inherited!). Whenever I throw an exception from my C# or C++ code, I provide everything I have at hand to the user. The decision has been made to throw it, so the more information I can give, the better. Why did my function throw an exception? What was passed in, and what was expected? It takes me just a little longer to put something meaningful in the body of an exception message. Hell, it does nothing but help me whilst I develop, because I know my code throws things that are meaningful. One could argue that complicated exception messages should not be displayed to the user. Whilst I disagree with that, it is an argument that can easily be appeased by having a different level of verbosity depending on your build. Even then, the users of ASP.NET and SQL Server are not your typical users, and would prefer something full of verbosity and yummy information because they can track down their problems faster. Why to developers think it is okay, in this day and age, to provide the bare minimum amount of information when an error occurs? It's 2011 guys, come on.

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• Session memory – who’s this guy named Max and what’s he doing with my memory?

  - by extended_events

  SQL Server MVP Jonathan Kehayias (blog) emailed me a question last week when he noticed that the total memory used by the buffers for an event session was larger than the value he specified for the MAX_MEMORY option in the CREATE EVENT SESSION DDL. The answer here seems like an excellent subject for me to kick-off my new “401 – Internals” tag that identifies posts where I pull back the curtains a bit and let you peek into what’s going on inside the extended events engine. In a previous post (Option Trading: Getting the most out of the event session options) I explained that we use a set of buffers to store the event data before  we write the event data to asynchronous targets. The MAX_MEMORY along with the MEMORY_PARTITION_MODE defines how big each buffer will be. Theoretically, that means that I can predict the size of each buffer using the following formula: max memory / # of buffers = buffer size If it was that simple I wouldn’t be writing this post. I’ll take “boundary” for 64K Alex For a number of reasons that are beyond the scope of this blog, we create event buffers in 64K chunks. The result of this is that the buffer size indicated by the formula above is rounded up to the next 64K boundary and that is the size used to create the buffers. If you think visually, this means that the graph of your max_memory option compared to the actual buffer size that results will look like a set of stairs rather than a smooth line. You can see this behavior by looking at the output of dm_xe_sessions, specifically the fields related to the buffer sizes, over a range of different memory inputs: Note: This test was run on a 2 core machine using per_cpu partitioning which results in 5 buffers. (Seem my previous post referenced above for the math behind buffer count.) input_memory_kb total_regular_buffers regular_buffer_size total_buffer_size 637 5 130867 654335 638 5 130867 654335 639 5 130867 654335 640 5 196403 982015 641 5 196403 982015 642 5 196403 982015 This is just a segment of the results that shows one of the “jumps” between the buffer boundary at 639 KB and 640 KB. You can verify the size boundary by doing the math on the regular_buffer_size field, which is returned in bytes: 196403 – 130867 = 65536 bytes 65536 / 1024 = 64 KB The relationship between the input for max_memory and when the regular_buffer_size is going to jump from one 64K boundary to the next is going to change based on the number of buffers being created. The number of buffers is dependent on the partition mode you choose. If you choose any partition mode other than NONE, the number of buffers will depend on your hardware configuration. (Again, see the earlier post referenced above.) With the default partition mode of none, you always get three buffers, regardless of machine configuration, so I generated a “range table” for max_memory settings between 1 KB and 4096 KB as an example. start_memory_range_kb end_memory_range_kb total_regular_buffers regular_buffer_size total_buffer_size 1 191 NULL NULL NULL 192 383 3 130867 392601 384 575 3 196403 589209 576 767 3 261939 785817 768 959 3 327475 982425 960 1151 3 393011 1179033 1152 1343 3 458547 1375641 1344 1535 3 524083 1572249 1536 1727 3 589619 1768857 1728 1919 3 655155 1965465 1920 2111 3 720691 2162073 2112 2303 3 786227 2358681 2304 2495 3 851763 2555289 2496 2687 3 917299 2751897 2688 2879 3 982835 2948505 2880 3071 3 1048371 3145113 3072 3263 3 1113907 3341721 3264 3455 3 1179443 3538329 3456 3647 3 1244979 3734937 3648 3839 3 1310515 3931545 3840 4031 3 1376051 4128153 4032 4096 3 1441587 4324761 As you can see, there are 21 “steps” within this range and max_memory values below 192 KB fall below the 64K per buffer limit so they generate an error when you attempt to specify them. Max approximates True as memory approaches 64K The upshot of this is that the max_memory option does not imply a contract for the maximum memory that will be used for the session buffers (Those of you who read Take it to the Max (and beyond) know that max_memory is really only referring to the event session buffer memory.) but is more of an estimate of total buffer size to the nearest higher multiple of 64K times the number of buffers you have. The maximum delta between your initial max_memory setting and the true total buffer size occurs right after you break through a 64K boundary, for example if you set max_memory = 576 KB (see the green line in the table), your actual buffer size will be closer to 767 KB in a non-partitioned event session. You get “stepped up” for every 191 KB block of initial max_memory which isn’t likely to cause a problem for most machines. Things get more interesting when you consider a partitioned event session on a computer that has a large number of logical CPUs or NUMA nodes. Since each buffer gets “stepped up” when you break a boundary, the delta can get much larger because it’s multiplied by the number of buffers. For example, a machine with 64 logical CPUs will have 160 buffers using per_cpu partitioning or if you have 8 NUMA nodes configured on that machine you would have 24 buffers when using per_node. If you’ve just broken through a 64K boundary and get “stepped up” to the next buffer size you’ll end up with total buffer size approximately 10240 KB and 1536 KB respectively (64K * # of buffers) larger than max_memory value you might think you’re getting. Using per_cpu partitioning on large machine has the most impact because of the large number of buffers created. If the amount of memory being used by your system within these ranges is important to you then this is something worth paying attention to and considering when you configure your event sessions. The DMV dm_xe_sessions is the tool to use to identify the exact buffer size for your sessions. In addition to the regular buffers (read: event session buffers) you’ll also see the details for large buffers if you have configured MAX_EVENT_SIZE. The “buffer steps” for any given hardware configuration should be static within each partition mode so if you want to have a handy reference available when you configure your event sessions you can use the following code to generate a range table similar to the one above that is applicable for your specific machine and chosen partition mode. DECLARE @buf_size_output table (input_memory_kb bigint, total_regular_buffers bigint, regular_buffer_size bigint, total_buffer_size bigint) DECLARE @buf_size int, @part_mode varchar(8) SET @buf_size = 1 -- Set to the begining of your max_memory range (KB) SET @part_mode = 'per_cpu' -- Set to the partition mode for the table you want to generate WHILE @buf_size <= 4096 -- Set to the end of your max_memory range (KB) BEGIN     BEGIN TRY         IF EXISTS (SELECT * from sys.server_event_sessions WHERE name = 'buffer_size_test')             DROP EVENT SESSION buffer_size_test ON SERVER         DECLARE @session nvarchar(max)         SET @session = 'create event session buffer_size_test on server                         add event sql_statement_completed                         add target ring_buffer                         with (max_memory = ' + CAST(@buf_size as nvarchar(4)) + ' KB, memory_partition_mode = ' + @part_mode + ')'         EXEC sp_executesql @session         SET @session = 'alter event session buffer_size_test on server                         state = start'         EXEC sp_executesql @session         INSERT @buf_size_output (input_memory_kb, total_regular_buffers, regular_buffer_size, total_buffer_size)             SELECT @buf_size, total_regular_buffers, regular_buffer_size, total_buffer_size FROM sys.dm_xe_sessions WHERE name = 'buffer_size_test'     END TRY     BEGIN CATCH         INSERT @buf_size_output (input_memory_kb)             SELECT @buf_size     END CATCH     SET @buf_size = @buf_size + 1 END DROP EVENT SESSION buffer_size_test ON SERVER SELECT MIN(input_memory_kb) start_memory_range_kb, MAX(input_memory_kb) end_memory_range_kb, total_regular_buffers, regular_buffer_size, total_buffer_size from @buf_size_output group by total_regular_buffers, regular_buffer_size, total_buffer_size Thanks to Jonathan for an interesting question and a chance to explore some of the details of Extended Event internals. - Mike

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• CodePlex Daily Summary for Sunday, September 30, 2012

  CodePlex Daily Summary for Sunday, September 30, 2012Popular ReleasesCAPTCHA Solver: Initial Release: This is the initial Release :) Still very much a WIP.MCEBuddy 2.x: MCEBuddy 2.2.17: Reccomended update to 2.2.16 Changelog for 2.2.17 (32bit and 64bit) 1. Fixed bugs around thread synchronization with new remote model (fixes cause the app to crash or hang) 2. Updated UPnP code base, faster and more reliable now 3. Now you can get audio/video properties for multiple files on main page. Selected multiple files and right click, all selected files properties will be shown. 4. Fix a bug, not able to enter a conversion task name in the GUIAggravation: Version 1.0: This version 1.0 release is pretty stable. You need the Silverlight 4 runtime, developer tools, and Experssion Blend 4 installed.Readable Passphrase Generator: KeePass Plugin 0.7.1: See the KeePass Plugin Step By Step Guide for instructions on how to install the plugin. Changes Built against KeePass 2.20Windows 8 Toolkit - Charts and More: Beta 1.0: The First Compiled Version of my LibraryPDF.NET: PDF.NET.Ver4.5-OpenSourceCode: PDF.NET Ver4.5 ????，????Web??????。 PDF.NET Ver4.5 Open Source Code,include a sample Web application project.D3 Loot Tracker: 1.4: Session name is displayed in the UI. Changes data directory for clickonce deployment so that sessions files are persisted between versions. Added a delete button in the sessions list window. Allow opening of the sessions local folder from the session list widow. Display the session name in the main window Ability to select which diablo process to hook up to when pressing new () function BUT only if multi-process support is selected in the generals settings tab menu. Session picker...CRM 2011 Visual Ribbon Editor: Visual Ribbon Editor 1.1 Beta: Visual Ribbon Editor 1.1 Beta What's New: Fixed scrolling issue in UnHide dialog Added support for connecting via ADFS / IFD Added support for more than one action for a button Added support for empty StringParameter for Javascript functions Fixed bug in rule CrmClientTypeRule when selecting Outlook option Extended Prefix field in New Button dialogVisual Studio Icon Patcher: Version 1.5.2: This version contains no new images from v1.5.1 Contains the following improvements: Better support for detecting the installed languages The extract & inject commands won’t run if Visual Studio is running You may now run in extract or inject mode The p/invoke code was cleaned up based on Code Analysis recommendations When a p/invoke method fails the Win32 error message is now displayed Error messages use red text Status messages use green textZXing.Net: ZXing.Net 0.9.0.0: On the way to a release 1.0 the API should be stable now with this version. sync with rev. 2393 of the java version improved api better Unity support Windows RT binaries Windows CE binaries new Windows Service demo new WPF demo WindowsCE Hotfix: Fixes an error with ISO8859-1 encoding and scannning of QR-Codes. The hotfix is only needed for the WindowsCE platform.C.B.R. : Comic Book Reader: CBR 0.7: Synthesis since 0.6 : ePUB : Complete refactoring Add a new dedicated feed viewer for opds stream PDF conversion : improved with image merge Make all backstage panel scrollable Integrate the new AvalonDock 2 library. Support multi-document. Library explorer and Table of content are now toolboxes Designer for dynamic books is now mvvm and much better New BrowserForControl Customized xps viewer to suppress toolbars and bind it to cbr commands Add quick start manual and button ...menu4web: menu4web 1.0 - free javascript menu for web sites: menu4web 1.0 has been tested with all major browsers: Firefox, Chrome, IE, Opera and Safari. Minified m4w.js library is less than 9K. Includes 21 menu examples of different styles. Can be freely distributed under The MIT License (MIT).Rawr: Rawr 5.0.0: This is the Downloadable WPF version of Rawr!For web-based version see http://elitistjerks.com/rawr.php You can find the version notes at: http://rawr.codeplex.com/wikipage?title=VersionNotes Rawr Addon (NOT UPDATED YET FOR MOP)We now have a Rawr Official Addon for in-game exporting and importing of character data hosted on Curse. The Addon does not perform calculations like Rawr, it simply shows your exported Rawr data in wow tooltips and lets you export your character to Rawr (including ba...Coevery - Free CRM: Coevery 1.0.0.26: The zh-CN issue has been solved. We also add a project management module.VidCoder: 1.4.1 Beta: Updated to HandBrake 4971. This should fix some issues with stuck PGS subtitles. Fixed build break which prevented pre-compiled XML serializers from showing up. Fixed problem where a preset would get errantly marked as modified when re-opening the encode settings window or importing a new preset.Snake!: Snake 1.0: Version 1 StablePaging SharePoint ListItems using listitems position: Paginglistitems V1.0: This is a console application which has two methods both on CSOM and SOM to display the listitems in a paged manner.SharePoint Move Discussion Threads: SharePoint Move Discussion Threads ver 0.1: ver 0.1NTCPMSG: V1.1.1.0: increase the performance. Support .net framework 4.0.BlackJumboDog: Ver5.7.2: 2012.09.23 Ver5.7.2 (1)InetTest?? (2)HTTP?????????????????100???????????New Projects2D Sprite Editor: This is a 2d sprite editor. Import your sprite sheet, trace your animations frame and export the coordinates points in a simple txt file, ready to import.caifenweb1: test project.CatchThatException: This is a small logging library We created at developerpath.com to help us log exceptions. It write it to a text file and you can easilay open that txt.FsxWs - WebServices for Microsoft FSX: WebServices for MS Flight Simulator. Get flights data as JSON, KML. !! Still in SetUp phase - be patient !!GetTPB: Some training in downloading and parsing web pages, with multithreading too.JSON-RPC Client Generator (for XBMC): The goal of this project is to provide a .Net client for the XBMC JSONRPC API. The main part is not XBMC dependent and may be used for any JSON-RPC client.matlab-silhouette-pose-wtf: Whatevermfp: this is random codeMVC Grid: MVC Grid ExampleMyWebSocketTry: sssssssssssssssssssssssssssssssssssssssNetduino Console: Netduino Console is an interface with built in messaging layers that allows you as a developer to dynamically create plugins following a provided interface to iSharePoint ASP.NET Verifier: Project will allow to verify SharePoint 2010 components using ASP.NET web applicationSharepoint Custom Upload: This is a SharePoint solution that allows an administrator to customize the upload page individually for each document library in a site.. It allows you to makeWinWeb Browser Deluxe: WinWeb Browser Deluxe es un navegador web de código abierto basado en Internet Explorer hecho en Visual Basic .NET. Descargalo ya!writethatoutput: This is the official release page for WriteThatOutPut from developerpath.com

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• Windows Azure Evolution &ndash; Welcome to VS2012

  - by Shaun

  When the Microsoft released the first preview version of Windows 8 and Visual Studio, many people in the community were asking if the windows azure tool is available to it. The answer was “NO”. Microsoft promised that the windows azure tool will only support the Visual Studio 2010 but when the 2012 was final released, windows azure tool should be work. But now alone with the new windows azure platform was published we got the latest Windows Azure SDK 1.7, which is compatible to the Visual Studio 2012 RC.   You can retrieve the latest version of the Windows Azure SDK through Web Platform Installer, which I think it’s the easiest and simplest way to download and install, since besides the SDK itself it also needs some other components. To download the latest windows azure SDK from Web Platform Installer, just go to the windows azure website and clicked the Develop, .NET and click the blue “install” button. Then you need to select which version of Visual Studio you want to use, Visual Studio 2010 or Visual Studio 2012 RC. After selected the current version you will download an EXE file. This file will lead you to install the Web Platform Installer 4.0 (if you haven’t installed) and the latest windows azure SDK. You can see the version name is June 2012, 1.7. Finally the WebPI will detect the dependent components you need to download and begin to install. But if you want to challenge yourself you can download the components and install them manually. The standalone installations are listed in this page with the instruction on how to install them with necessary pre-requirements.   Once you finished the installation you can open the Visual Studio 2012 RC and as usual, it need to be run as administrator. If you clicked the New Project link from the start page, navigated to Cloud category you will find that there no project template available. Is there anything wrong? So, if you changed the target framework from the default .NET 4.5 to .NET 4 you will see the azure project template. This is because, currently the windows azure instance does not support .NET 4.5. After clicked OK you will see the role creation window, which is similar as what you have seen before. But there are some new role templates in this SDK. Firstly you will have ASP.NET MVC 4 web role available, which means you can create ASP.NET MVC 4 applications for internet, intranet, mobile and WebAPI on the cloud. Then there are two new worker role templates, “Cache Worker Role” and “Worker Role with Service Bus Queue”. “Worker Role with Service Bus Queue” is a worker role which had added necessary references to access the Windows Azure Service Bus Queue. It also have some basic sample code in the worker role class which could read messages from the queue when started. The “Cache Worker Role” is a worker role which has the in-memory distributed cache feature enabled by default. This feature is different than the Windows Azure Caching. It allows the role instance to use its memory as a in-memory distributed cache clusters. By using this feature you can have one or more worker roles as some dedicate cache clusters. Alternatively, you can make part of your web role and worker role’s memory as the cache clusters as well. Let’s just create an ASP.NET MVC 4 Web Role, and click F5 to run it under the local emulator. If you have been working with azure for a while you should know that I need to setup the local storage emulator before running locally if it’s a fresh azure SDK installation. But in this version when we started our azure project the Visual Studio will check if the storage emulator had been initialized. If not, it will run the initializer automatically. And as you can see, in this version the storage emulator relies on the SQL Server 2012 Local DB feature. It will create the emulator database and tables in the default local database. You can set the storage emulator to use a standard SQL Server default instance by using the command “dsinit /instance:.”. The “dsinit” tool now is located at %PROGRAM FILES%\Microsoft SDKs\Windows Azure\Emulator\devstore After the Visual Studio complied and deployed the package our website should be shown in the browser. This is the MVC 4 Web Role home page on my Windows 8 machine in IE10. Another thing you might notice is that, in this version the compute emulator utilizes IIS Express to host the web roles instead of the full IIS. You can add breakpoint in the code and debug, and you can use the local storage emulator to test your code for accessing the storage service. All of them are same as what your are doing now on SDK 1.6. You can switch to use IIS to run your web role in local emulator. Just open the windows azure porject property windows, in the Web page select “Use IIS Web Server”. For more information about this please have a look on Nuno’s blog post. In the role property page in Visual Studio there’s no massive changes. You can configure your role settings such as the endpoints, certificates and local storage, etc.. One thing was added is the Caching tab. Here you can specify enable the caching feature or not, and how much memory you want to use as the cache cluster. I will introduce more details about it in the future posts. The publish and package feature are also no change. You can publish your project to azure directly through Visual Studio 2012, while you can create the package and upload manually. Below is the SDK version of my deployment which is 1.7.30602.1703 in the developer portal.   Summary In this post I introduced about the new Windows Azure SDK 1.7 especially on how it works on the latest Visual Studio 2012 RC. There’s no significant changes in the visual studio tool in this version but some small enhancement such as ASP.NET MVC 4, Cache Worker Role, using SQL 2012 Local DB and IIS Express, etc..   Hope this helps, Shaun All documents and related graphics, codes are provided "AS IS" without warranty of any kind. Copyright © Shaun Ziyan Xu. This work is licensed under the Creative Commons License.

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• FluentPath: a fluent wrapper around System.IO

  - by Bertrand Le Roy

  .NET is now more than eight years old, and some of its APIs got old with more grace than others. System.IO in particular has always been a little awkward. It’s mostly static method calls (Path.*, Directory.*, etc.) and some stateful classes (DirectoryInfo, FileInfo). In these APIs, paths are plain strings. Since .NET v1, lots of good things happened to C#: lambda expressions, extension methods, optional parameters to name just a few. Outside of .NET, other interesting things happened as well. For example, you might have heard about this JavaScript library that had some success introducing a fluent API to handle the hierarchical structure of the HTML DOM. You know? jQuery. Knowing all that, every time I need to use the stuff in System.IO, I cringe. So I thought I’d just build a more modern wrapper around it. I used a fluent API based on an essentially immutable Path type and an enumeration of such path objects. To achieve the fluent style, a healthy dose of lambda expressions is being used to act on the objects. Without further ado, here’s an example of what you can do with the new API. In that example, I’m using a Media Center extension that wants all video files to be in their own folder. For that, I need a small tool that creates directories for each video file and moves the files in there. Here’s the code for it: Path.Get(args[0]) .Select(p => p.Extension == ".avi" || p.Extension == ".m4v" || p.Extension == ".wmv" || p.Extension == ".mp4" || p.Extension == ".dvr-ms" || p.Extension == ".mpg" || p.Extension == ".mkv") .CreateDirectory(p => p.Parent .Combine(p.FileNameWithoutExtension)) .Previous() .Move(p => p.Parent .Combine(p.FileNameWithoutExtension) .Combine(p.FileName)); This code creates a Path object pointing at the path pointed to by the first command line argument of my executable. It then selects all video files. After that, it creates directories that have the same names as each of the files, but without their extension. The result of that operation is the set of created directories. We can now get back to the previous set using the Previous method, and finally we can move each of the files in the set to the corresponding freshly created directory, whose name is the combination of the parent directory and the filename without extension. The new fluent path library covers a fair part of what’s in System.IO in a single, convenient API. Check it out, I hope you’ll enjoy it. Suggestions are more than welcome. For example, should I make this its own project on CodePlex or is this informal style just OK? Anything missing that you’d like to see? Is there a specific example you’d like to see expressed with the new API? Bugs? The code can be downloaded from here (this is under a new BSD license): http://weblogs.asp.net/blogs/bleroy/Samples/FluentPath.zip

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• Seven Worlds will collide…. High Availability BI is not such a Distant Sun.

  - by Testas

  Over the last 5 years I have observed Microsoft persevere with the notion of Self Service BI over a series of conferences as far back as SQLBits V in Newport. The release of SQL Server 2012, improvements in Excel and the integration with SharePoint 2010 is making this a reality. Business users are now empowered to create their own BI reports through a number of different technologies such as PowerPivot, PowerView and Report Builder. This opens up a whole new way of working; improving staff productivity, promoting efficient decision making and delivering timely business reports. There is, however; a serious question to answer. What happens should any of these applications become unavailable? More to the point, how would the business react should key business users be unable to fulfil reporting requests for key management meetings when they require it?  While the introduction of self-service BI will provide instant access to the creation of management information reports, it will also cause instant support calls should the access to the data become unavailable. These are questions that are often overlooked when a business evaluates the need for self-service BI. But as I have written in other blog posts, the thirst for information is unquenchable once the business users have access to the data. When they are unable to access the information, you will be the first to know about it and will be expected to have a resolution to the downtime as soon as possible. The world of self-service BI is pushing reporting and analytical databases to the tier 1 application level for some of Coeo’s customers. A level that is traditionally associated with mission critical OLTP environments. There is recognition that by making BI readily available to the business user, provisions also need to be made to ensure that the solution is highly available so that there is minimal disruption to the business. This is where High Availability BI infrastructures provide a solution. As there is a convergence of technologies to support a self-service BI culture, there is also a convergence of technologies that need to be understood in order to provide the high availability architecture required to support the self-service BI infrastructure. While you may not be the individual that implements these components, understanding the concepts behind these components will empower you to have meaningful discussions with the right people should you put this infrastructure in place. There are 7 worlds that you will have to understand to successfully implement a highly available BI infrastructure   1.       Server/Virtualised server hardware/software 2.       DNS 3.       Network Load Balancing 4.       Active Directory 5.       Kerberos 6.       SharePoint 7.       SQL Server I have found myself over the last 6 months reaching out to knowledge that I learnt years ago when I studied for the Windows 2000 and 2003 (MCSE) Microsoft Certified System Engineer. (To the point that I am resuming my studies for the Windows Server 2008 equivalent to be up to date with newer technologies) This knowledge has proved very useful in the numerous engagements I have undertaken since being at Coeo, particularly when dealing with High Availability Infrastructures. As a result of running my session at SQLBits X and SQL Saturday in Dublin, the feedback I have received has been that many individuals desire to understand more of the concepts behind the first 6 “worlds” in the list above. Over the coming weeks, a series of blog posts will be put on this site to help understand the key concepts of each area as it pertains to a High Availability BI Infrastructure. Each post will not provide exhaustive coverage of the topic. For example DNS can be a book in its own right when you consider that there are so many different configuration options with Forward Lookup, Reverse Lookups, AD Integrated Zones and DNA forwarders to name some examples. What I want to do is share the pertinent points as it pertains to the BI infrastructure that you build so that you are equipped with the knowledge to have the right discussion when planning this infrastructure. Next, we will focus on the server infrastructure that will be required to support the High Availability BI Infrastructure, from both a physical box and virtualised perspective. Thanks   Chris

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• Community Conversation

  - by ultan o'broin

  Applications User Experience members (Erika Webb, Laurie Pattison, and I) attended the User Assistance Europe Conference in Stockholm, Sweden. We were impressed with the thought leadership and practical application of ideas in Anne Gentle's keynote address "Social Web Strategies for Documentation". After the conference, we spoke with Anne to explore the ideas further. Applications User Experience Senior Director Laurie Pattison (left) with Anne Gentle at the User Assistance Europe Conference In Anne's book called Conversation and Community: The Social Web for Documentation, she explains how user assistance is undergoing a seismic shift. The direction is away from the old print manuals and online help concept towards a web-based, user community-driven solution using social media tools. User experience professionals now have a vast range of such tools to start and nurture this "conversation": blogs, wikis, forums, social networking sites, microblogging systems, image and video sharing sites, virtual worlds, podcasts, instant messaging, mashups, and so on. That user communities are a rich source of user assistance is not a surprise, but the extent of available assistance is. For example, we know from the Consortium for Service Innovation that there has been an 'explosion' of user-generated content on the web. User-initiated community conversations provide as much as 30 times the number of official help desk solutions for consortium members! The growing reliance on user community solutions is clearly a user experience issue. Anne says that user assistance as conversation "means getting closer to users and helping them perform well. User-centered design has been touted as one of the most important ideas developed in the last 20 years of workplace writing. Now writers can take the idea of user-centered design a step further by starting conversations with users and enabling user assistance in interactions." Some of Anne's favorite examples of this paradigm shift from the world of traditional documentation to community conversation include: * Writer Bob Bringhurst's blog about Adobe InDesign and InCopy products and Adobe's community help * The Microsoft Development Network Community Center * ·The former Sun (now Oracle) OpenDS wiki, NetBeans Ruby and other community approaches to engage diverse audiences using screencasts, wikis, and blogs. * Cisco's customer support wiki, EMC's community, as well as Symantec and Intuit's approaches * The efforts of Ubuntu, Mozilla, and the FLOSS community generally Adobe Writer Bob Bringhurst's Blog Oracle is not without a user community conversation too. Besides the community discussions and blogs around documentation offerings, we have the My Oracle Support Community forums, Oracle Technology Network (OTN) communities, wiki, blogs, and so on. We have the great work done by our user groups and customer councils. Employees like David Haimes are reaching out, and enthusiastic non-employee gurus like Chet Justice (OracleNerd), Floyd Teter and Eddie Awad provide great "how-to" information too. But what does this paradigm shift mean for existing technical writers as users turn away from the traditional printable PDF manual deliverables? We asked Anne after the conference. The writer role becomes one of conversation initiator or enabler. The role evolves, along with the process, as the users define their concept of user assistance and terms of engagement with the product instead of having it pre-determined. It is largely a case now of "inventing the job while you're doing it, instead of being hired for it" Anne said. There is less emphasis on formal titles. Anne mentions that her own title "Content Stacker" at OpenStack; others use titles such as "Content Curator" or "Community Lead". However, the role remains one essentially about communications, "but of a new type--interacting with users, moderating, curating content, instead of sitting down to write a manual from start to finish." Clearly then, this role is open to more than professional technical writers. Product managers who write blogs, developers who moderate forums, support professionals who update wikis, rock star programmers with a penchant for YouTube are ideal. Anyone with the product knowledge, empathy for the user, and flair for relationships on the social web can join in. Some even perform these roles already but do not realize it. Anne feels the technical communicator space will move from hiring new community conversation professionals (who are already active in the space through blogging, tweets, wikis, and so on) to retraining some existing writers over time. Our own research reveals that the established proponents of community user assistance even set employee performance objectives for internal content curators about the amount of community content delivered by people outside the organization! To take advantage of the conversations on the web as user assistance, enterprises must first establish where on the spectrum their community lies. "What is the line between community willingness to contribute and the enterprise objectives?" Anne asked. "The relationship with users must be managed and also measured." Anne believes that the process can start with a "just do it" approach. Begin by reaching out to existing user groups, individual bloggers and tweeters, forum posters, early adopter program participants, conference attendees, customer advisory board members, and so on. Use analytical tools to measure the level of conversation about your products and services to show a return on investment (ROI), winning management support. Anne emphasized that success with the community model is dependent on lowering the technical and motivational barriers so that users can readily contribute to the conversation. Simple tools must be provided, and guidelines, if any, must be straightforward but not mandatory. The conversational approach is one where traditional style and branding guides do not necessarily apply. Tools and infrastructure help users to create content easily, to search and find the information online, read it, rate it, translate it, and participate further in the content's evolution. Recognizing contributors by using ratings on forums, giving out Twitter kudos, conference invitations, visits to headquarters, free products, preview releases, and so on, also encourages the adoption of the conversation model. The move to conversation as user assistance is not free, but there is a business ROI. The conversational model means that customer service is enhanced, as user experience moves from a functional to a valued, emotional level. Studies show a positive correlation between loyalty and financial performance (Consortium for Service Innovation, 2010), and as customer experience and loyalty become key differentiators, user experience professionals cannot explore the model's possibilities. The digital universe (measured at 1.2 million petabytes in 2010) is doubling every 12 to 18 months, and 70 percent of that universe consists of user-generated content (IDC, 2010). Conversation as user assistance cannot be ignored but must be embraced. It is a time to manage for abundance, not scarcity. Besides, the conversation approach certainly sounds more interesting, rewarding, and fun than the traditional model! I would like to thank Anne for her time and thoughts, and recommend that all user assistance professionals read her book. You can follow Anne on Twitter at: http://www.twitter.com/annegentle. Oracle's Acrolinx IQ deployment was used to author this article.

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• Customize Team Build 2010 – Part 12: How to debug my custom activities

  In the series the following parts have been published Part 1: Introduction Part 2: Add arguments and variables Part 3: Use more complex arguments Part 4: Create your own activity Part 5: Increase AssemblyVersion Part 6: Use custom type for an argument Part 7: How is the custom assembly found Part 8: Send information to the build log Part 9: Impersonate activities (run under other credentials) Part 10: Include Version Number in the Build Number Part 11: Speed up opening my build process template Part 12: How to debug my custom activities Part 13: Get control over the Build Output Part 14: Execute a PowerShell script Part 15: Fail a build based on the exit code of a console application       Developers are “spoilt” persons who expect to be able to have easy debugging experiences for every technique they work with. So they also expect it when developing custom activities for the build process template. This post describes how you can debug your custom activities without having to develop on the build server itself. Remote debugging prerequisites The prerequisite for these steps are to install the Microsoft Visual Studio Remote Debugging Monitor. You can find information how to install this at http://msdn.microsoft.com/en-us/library/bt727f1t.aspx. I chose for the option to run the remote debugger on the build server from a file share. Debugging symbols prerequisites To be able to start the debugging, you need to have the pdb files on the buildserver together with the assembly. The pdb must have been build with Full Debug Info. Steps In my setup I have a development machine and a build server. To setup the remote debugging, I performed the following steps Locate on your development machine the folder C:\Program Files (x86)\Microsoft Visual Studio 10.0\Common7\IDE\Remote Debugger Create a share for the Remote Debugger folder. Make sure that the share (and the folder) has the correct permissions so the user on the build server has access to the share. On the build server go to the shared “Remote Debugger” folder Start msvsmon.exe which is located in the folder that represents the platform of the build server. This will open a winform application like   Go back to your development machine and open the BuildProcess solution. Start the Attach to process command (Ctrl+Alt+P) Type in the Qualifier the name of the build server. In my case the user account that has started the msvsmon is another user then the user on my development machine. In that case you have to type the qualifier in the format that is shown in the Remote Debugging Monitor (in my case LOCAL\Administrator@TFSLAB) and confirm it by pressing <Enter> Since the build service is running with other credentials, check the option “Show processes from all users”. Now the Attach to process dialog shows the TFSBuildServiceHost process Set the breakpoint in the activity you want to debug and kick of a build. Be aware that when you attach to the TFSBuildServiceHost that you debug every single build that is run by this windows service, so make sure you don’t debug the build server that is in production! You can download the full solution at BuildProcess.zip. It will include the sources of every part and will continue to evolve.

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• Performance considerations for common SQL queries

  - by Jim Giercyk

  Originally posted on: http://geekswithblogs.net/NibblesAndBits/archive/2013/10/16/performance-considerations-for-common-sql-queries.aspxSQL offers many different methods to produce the same results.  There is a never-ending debate between SQL developers as to the “best way” or the “most efficient way” to render a result set.  Sometimes these disputes even come to blows….well, I am a lover, not a fighter, so I decided to collect some data that will prove which way is the best and most efficient.  For the queries below, I downloaded the test database from SQLSkills:  http://www.sqlskills.com/sql-server-resources/sql-server-demos/.  There isn’t a lot of data, but enough to prove my point: dbo.member has 10,000 records, and dbo.payment has 15,554.  Our result set contains 6,706 records. The following queries produce an identical result set; the result set contains aggregate payment information for each member who has made more than 1 payment from the dbo.payment table and the first and last name of the member from the dbo.member table.   /*************/ /* Sub Query  */ /*************/ SELECT  a.[Member Number] ,         m.lastname ,         m.firstname ,         a.[Number Of Payments] ,         a.[Average Payment] ,         a.[Total Paid] FROM    ( SELECT    member_no 'Member Number' ,                     AVG(payment_amt) 'Average Payment' ,                     SUM(payment_amt) 'Total Paid' ,                     COUNT(Payment_No) 'Number Of Payments'           FROM      dbo.payment           GROUP BY  member_no           HAVING    COUNT(Payment_No) > 1         ) a         JOIN dbo.member m ON a.[Member Number] = m.member_no         /***************/ /* Cross Apply  */ /***************/ SELECT  ca.[Member Number] ,         m.lastname ,         m.firstname ,         ca.[Number Of Payments] ,         ca.[Average Payment] ,         ca.[Total Paid] FROM    dbo.member m         CROSS APPLY ( SELECT    member_no 'Member Number' ,                                 AVG(payment_amt) 'Average Payment' ,                                 SUM(payment_amt) 'Total Paid' ,                                 COUNT(Payment_No) 'Number Of Payments'                       FROM      dbo.payment                       WHERE     member_no = m.member_no                       GROUP BY  member_no                       HAVING    COUNT(Payment_No) > 1                     ) ca /********/                    /* CTEs  */ /********/ ; WITH    Payments           AS ( SELECT   member_no 'Member Number' ,                         AVG(payment_amt) 'Average Payment' ,                         SUM(payment_amt) 'Total Paid' ,                         COUNT(Payment_No) 'Number Of Payments'                FROM     dbo.payment                GROUP BY member_no                HAVING   COUNT(Payment_No) > 1              ),         MemberInfo           AS ( SELECT   p.[Member Number] ,                         m.lastname ,                         m.firstname ,                         p.[Number Of Payments] ,                         p.[Average Payment] ,                         p.[Total Paid]                FROM     dbo.member m                         JOIN Payments p ON m.member_no = p.[Member Number]              )     SELECT  *     FROM    MemberInfo /************************/ /* SELECT with Grouping   */ /************************/ SELECT  p.member_no 'Member Number' ,         m.lastname ,         m.firstname ,         COUNT(Payment_No) 'Number Of Payments' ,         AVG(payment_amt) 'Average Payment' ,         SUM(payment_amt) 'Total Paid' FROM    dbo.payment p         JOIN dbo.member m ON m.member_no = p.member_no GROUP BY p.member_no ,         m.lastname ,         m.firstname HAVING  COUNT(Payment_No) > 1   We can see what is going on in SQL’s brain by looking at the execution plan.  The Execution Plan will demonstrate which steps and in what order SQL executes those steps, and what percentage of batch time each query takes.  SO….if I execute all 4 of these queries in a single batch, I will get an idea of the relative time SQL takes to execute them, and how it renders the Execution Plan.  We can settle this once and for all.  Here is what SQL did with these queries:   Not only did the queries take the same amount of time to execute, SQL generated the same Execution Plan for each of them.  Everybody is right…..I guess we can all finally go to lunch together!  But wait a second, I may not be a fighter, but I AM an instigator.     Let’s see how a table variable stacks up.  Here is the code I executed: /********************/ /*  Table Variable  */ /********************/ DECLARE @AggregateTable TABLE     (       member_no INT ,       AveragePayment MONEY ,       TotalPaid MONEY ,       NumberOfPayments MONEY     ) INSERT  @AggregateTable         SELECT  member_no 'Member Number' ,                 AVG(payment_amt) 'Average Payment' ,                 SUM(payment_amt) 'Total Paid' ,                 COUNT(Payment_No) 'Number Of Payments'         FROM    dbo.payment         GROUP BY member_no         HAVING  COUNT(Payment_No) > 1   SELECT  at.member_no 'Member Number' ,         m.lastname ,         m.firstname ,         at.NumberOfPayments 'Number Of Payments' ,         at.AveragePayment 'Average Payment' ,         at.TotalPaid 'Total Paid' FROM    @AggregateTable at         JOIN dbo.member m ON m.member_no = at.member_no In the interest of keeping things in groupings of 4, I removed the last query from the previous batch and added the table variable query.  Here’s what I got:     Since we first insert into the table variable, then we read from it, the Execution Plan renders 2 steps.  BUT, the combination of the 2 steps is only 22% of the batch.  It is actually faster than the other methods even though it is treated as 2 separate queries in the Execution Plan.  The argument I often hear against Table Variables is that SQL only estimates 1 row for the table size in the Execution Plan.  While this is true, the estimate does not come in to play until you read from the table variable.  In this case, the table variable had 6,706 rows, but it still outperformed the other queries.  People argue that table variables should only be used for hash or lookup tables.  The fact is, you have control of what you put IN to the variable, so as long as you keep it within reason, these results suggest that a table variable is a viable alternative to sub-queries. If anyone does volume testing on this theory, I would be interested in the results.  My suspicion is that there is a breaking point where efficiency goes down the tubes immediately, and it would be interesting to see where the threshold is. Coding SQL is a matter of style.  If you’ve been around since they introduced DB2, you were probably taught a little differently than a recent computer science graduate.  If you have a company standard, I strongly recommend you follow it.    If you do not have a standard, generally speaking, there is no right or wrong answer when talking about the efficiency of these types of queries, and certainly no hard-and-fast rule.  Volume and infrastructure will dictate a lot when it comes to performance, so your results may vary in your environment.  Download the database and try it!

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• Time to stop using &ldquo;Execute Package Task&rdquo;&ndash; a way to execute package in SSIS catalog taking advantage of the new project deployment model ,and the logging and reporting feature

  - by Kevin Shyr

  I set out to find a way to dynamically call package in SSIS 2012.  The following are 2 excellent blogs I found; I used them heavily.  The code below has some addition to parameter types and message types, but was made essentially derived entirely from the blogs. http://sqlblog.com/blogs/jamie_thomson/archive/2011/07/16/ssis-logging-in-denali.aspx http://www.ssistalk.com/2012/07/24/quick-tip-run-ssis-2012-packages-synchronously-and-other-execution-options/   The code: Every package will be called by a PackageController package.  The packageController is initialized with some information on which package to run and what information to pass in.   The following is the stored procedure called from the “Execute SQL Task”.  Here is the highlight of the stored procedure It takes in packageName, project name, and folder name (folder in SSIS project deployment to SSIS catalog) The stored procedure sets the package variables of the upcoming package execution Execute package in SSIS Catalog Get the status of the execution.  Also, if exists, get the error message’s message_id and store them in the management database. Return value to “Execute SQL Task” to manage failure properly CREATE PROCEDURE [AUDIT].[LaunchPackageExecutionInSSISCatalog]        @PackageName NVARCHAR(255)        , @ProjectFolder NVARCHAR(255)        , @ProjectName NVARCHAR(255)        , @AuditKey INT        , @DisableNotification BIT        , @PackageExecutionLogID INT AS BEGIN TRY        DECLARE @execution_id BIGINT = 0;        -- Create a package execution        EXEC [SSISDB].[catalog].[create_execution]                     @package_name=@PackageName,                     @execution_id=@execution_id OUTPUT,                     @folder_name=@ProjectFolder,                     @project_name=@ProjectName,                     @use32bitruntime=False;          UPDATE [AUDIT].[PackageInstanceExecutionLog] WITH(ROWLOCK)        SET [SSISCatalogExecutionID] = @execution_id        WHERE [PackageInstanceExecutionLogID] = @PackageExecutionLogID          -- this is to set the execution synchronized so that I can check the result in the end        EXEC [SSISDB].[catalog].[set_execution_parameter_value]                     @execution_id,                      @object_type=50,                     @parameter_name=N'SYNCHRONIZED',                     @parameter_value=1; -- true          /********************************************************         ********************************************************              Section: setting parameters                     Source table:  SSISDB.internal.object_parameters              object_type list:                     20: project level variables                     30: package level variables                     50: execution parameter         ********************************************************         ********************************************************/        EXEC [SSISDB].[catalog].[set_execution_parameter_value]                     @execution_id,                      @object_type=30,                     @parameter_name=N'FromParent_AuditKey',                     @parameter_value=@AuditKey; -- true          EXEC [SSISDB].[catalog].[set_execution_parameter_value]                     @execution_id,                      @object_type=30,                     @parameter_name=N'FromParent_DisableNotification',                     @parameter_value=@DisableNotification; -- true          EXEC [SSISDB].[catalog].[set_execution_parameter_value]                     @execution_id,                      @object_type=30,                     @parameter_name=N'FromParent_PackageInstanceExecutionID',                     @parameter_value=@PackageExecutionLogID; -- true        /********************************************************         ********************************************************              Section: setting variables END         ********************************************************         ********************************************************/            /* This section is carried over from example code           I don't see a reason to change them yet        */        -- Set our package parameters        EXEC [SSISDB].[catalog].[set_execution_parameter_value]                     @execution_id,                      @object_type=50,                     @parameter_name=N'DUMP_ON_EVENT',                     @parameter_value=1; -- true          EXEC [SSISDB].[catalog].[set_execution_parameter_value]                     @execution_id,                      @object_type=50,                     @parameter_name=N'DUMP_EVENT_CODE',                     @parameter_value=N'0x80040E4D;0x80004005';          EXEC [SSISDB].[catalog].[set_execution_parameter_value]                     @execution_id,                      @object_type=50,                     @parameter_name=N'LOGGING_LEVEL',                     @parameter_value= 1; -- Basic          EXEC [SSISDB].[catalog].[set_execution_parameter_value]                     @execution_id,                      @object_type=50,                     @parameter_name=N'DUMP_ON_ERROR',                     @parameter_value=1; -- true                              /********************************************************         ********************************************************              Section: EXECUTING         ********************************************************         ********************************************************/        EXEC [SSISDB].[catalog].[start_execution]                     @execution_id;        /********************************************************         ********************************************************              Section: EXECUTING END         ********************************************************         ********************************************************/            /********************************************************         ********************************************************              Section: checking execution result                     Source table:  [SSISDB].[catalog].[executions]              status:                     1: created                     2: running                     3: cancelled                     4: failed                     5: pending                     6: ended unexpectedly                     7: succeeded                     8: stopping                     9: completed         ********************************************************         ********************************************************/        if EXISTS(SELECT TOP 1 1                            FROM [SSISDB].[catalog].[executions] WITH(NOLOCK)                            WHERE [execution_id] = @execution_id                                  AND [status] NOT IN (2, 7, 9)) BEGIN                /********************************************************               ********************************************************                     Section: logging error messages                            Source table:  [SSISDB].[internal].[operation_messages]                     message type:                            10:  OnPreValidate                             20:  OnPostValidate                             30:  OnPreExecute                             40:  OnPostExecute                             60:  OnProgress                             70:  OnInformation                             90:  Diagnostic                             110:  OnWarning                            120:  OnError                            130:  Failure                            140:  DiagnosticEx                             200:  Custom events                             400:  OnPipeline                     message source type:                            10:  Messages logged by the entry APIs (e.g. T-SQL, CLR Stored procedures)                             20:  Messages logged by the external process used to run package (ISServerExec)                             30:  Messages logged by the package-level objects                             40:  Messages logged by tasks in the control flow                             50:  Messages logged by containers (For, ForEach, Sequence) in the control flow                             60:  Messages logged by the Data Flow Task                                    ********************************************************               ********************************************************/                INSERT INTO AUDIT.PackageInstanceExecutionOperationErrorLink                     SELECT @PackageExecutionLogID                                  ,[operation_message_id]                            FROM [SSISDB].[internal].[operation_messages] WITH(NOLOCK)                            WHERE operation_id = @execution_id                                  AND message_type IN (120, 130)                           EXEC [AUDIT].[FailPackageInstanceExecution] @PackageExecutionLogID, 'SSISDB Internal operation_messages found'                GOTO ReturnTrueAsErrorFlag                /********************************************************               ********************************************************                     Section: checking messages END               ********************************************************               ********************************************************/                /* This part is not really working, so now using rowcount to pass status              --DECLARE @PackageErrorMessage NVARCHAR(4000)              --SET @PackageErrorMessage = @PackageName + 'failed with executionID: ' + CONVERT(VARCHAR(20), @execution_id)                --RAISERROR (@PackageErrorMessage -- Message text.              --     , 18 -- Severity,              --     , 1 -- State,              --     , N'check table AUDIT.PackageInstanceExecutionErrorMessages' -- First argument.              --     );              */        END        ELSE BEGIN              GOTO ReturnFalseAsErrorFlagToSignalSuccess        END        /********************************************************         ********************************************************              Section: checking execution result END         ********************************************************         ********************************************************/ END TRY BEGIN CATCH        DECLARE @SSISCatalogCallError NVARCHAR(MAX)        SELECT @SSISCatalogCallError = ERROR_MESSAGE()          EXEC [AUDIT].[FailPackageInstanceExecution] @PackageExecutionLogID, @SSISCatalogCallError          GOTO ReturnTrueAsErrorFlag END CATCH;     /********************************************************  ********************************************************    Section: end result  ********************************************************  ********************************************************/ ReturnTrueAsErrorFlag:        SELECT CONVERT(BIT, 1) AS PackageExecutionErrorExists ReturnFalseAsErrorFlagToSignalSuccess:        SELECT CONVERT(BIT, 0) AS PackageExecutionErrorExists   GO

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• C# 4.0: COM Interop Improvements

  - by Paulo Morgado

  Dynamic resolution as well as named and optional arguments greatly improve the experience of interoperating with COM APIs such as Office Automation Primary Interop Assemblies (PIAs). But, in order to alleviate even more COM Interop development, a few COM-specific features were also added to C# 4.0. Ommiting ref Because of a different programming model, many COM APIs contain a lot of reference parameters. These parameters are typically not meant to mutate a passed-in argument, but are simply another way of passing value parameters. Specifically for COM methods, the compiler allows to declare the method call passing the arguments by value and will automatically generate the necessary temporary variables to hold the values in order to pass them by reference and will discard their values after the call returns. From the point of view of the programmer, the arguments are being passed by value. This method call: object fileName = "Test.docx"; object missing = Missing.Value; document.SaveAs(ref fileName, ref missing, ref missing, ref missing, ref missing, ref missing, ref missing, ref missing, ref missing, ref missing, ref missing, ref missing, ref missing, ref missing, ref missing, ref missing); can now be written like this: document.SaveAs("Test.docx", Missing.Value, Missing.Value, Missing.Value, Missing.Value, Missing.Value, Missing.Value, Missing.Value, Missing.Value, Missing.Value, Missing.Value, Missing.Value, Missing.Value, Missing.Value, Missing.Value, Missing.Value); And because all parameters that are receiving the Missing.Value value have that value as its default value, the declaration of the method call can even be reduced to this: document.SaveAs("Test.docx"); Dynamic Import Many COM methods accept and return variant types, which are represented in the PIAs as object. In the vast majority of cases, a programmer calling these methods already knows the static type of a returned object form the context of the call, but has to explicitly perform a cast on the returned values to make use of that knowledge. These casts are so common that they constitute a major nuisance. To make the developer’s life easier, it is now possible to import the COM APIs in such a way that variants are instead represented using the type dynamic which means that COM signatures have now occurrences of dynamic instead of object. This means that members of a returned object can now be easily accessed or assigned into a strongly typed variable without having to cast. Instead of this code: ((Excel.Range)(excel.Cells[1, 1])).Value2 = "Hello World!"; this code can now be used: excel.Cells[1, 1] = "Hello World!"; And instead of this: Excel.Range range = (Excel.Range)(excel.Cells[1, 1]); this can be used: Excel.Range range = excel.Cells[1, 1]; Indexed And Default Properties A few COM interface features are still not available in C#. On the top of the list are indexed properties and default properties. As mentioned above, these will be possible if the COM interface is accessed dynamically, but will not be recognized by statically typed C# code. No PIAs – Type Equivalence And Type Embedding For assemblies indentified with PrimaryInteropAssemblyAttribute, the compiler will create equivalent types (interfaces, structs, enumerations and delegates) and embed them in the generated assembly. To reduce the final size of the generated assembly, only the used types and their used members will be generated and embedded. Although this makes development and deployment of applications using the COM components easier because there’s no need to deploy the PIAs, COM component developers are still required to build the PIAs.

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