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  • The Customer Experience Imperative: A Game Changer for Brands

    - by Jeri Kelley
    By Anthony Lye, SVP, Cloud Applications Strategy, Oracle We know that customer experience has emerged as a primary differentiator for businesses today.  I’ve talked a lot about the new age of the empowered consumer. At Oracle we’ve spent a lot of time developing technologies and practices that our customers can implement to greatly improve their customer experience strategies. Of course I’m biased, but I think that we have created a portfolio of the best solutions on the planet to help organizations deal with the challenges of providing great customer experiences. We’ve done this because we started to witness some trends over the last few years. As the average person began to utilize social and mobile technologies more frequently and products commoditized, customer experience truly remained the only sustainable differentiator for businesses.In fact, we have seen that customer experience is often driving the success or the failure of a product or a brand. And as end customers have become more vocal about their experiences with companies on social and mobile channels, they now have the power to decide which brands will win and which brands will lose. To address this customer experience imperative, I believe that business today must do three things really well:Connect with your customers. You have to connect with customers whenever, wherever and however they want. Organizations must provide a great experience on their existing channels— the call center, the brick and mortar store, the field sales organizations, the websites and social properties. Businesses must also be great at managing and delivering journeys on these channels, while quickly adapting to embrace the new channels that emerge. You have to understand mobile. You have to understand social. You have to understand kiosks. These are all new routes to market, new channels where your customers may or may not show up. You have to interact with them where they are. You have to present information in a way that's meaningful to them. As well as providing what we would call a multichannel experience. We have to recognize that customers may start their experience on one channel, but end it on a different channel. It’s important that an organization’s technology solutions enable, not just a multichannel strategy, but a strategy that can power new channels and create customer journeys that cross these channels.Get to know your customers. Next, companies need to get to know the customer as intimately as the customer will allow. Today most customer interactions are anonymous, but it’s important for brands to know which customers drive value. Customers want to provide feedback. They want to share their opinions, but they want to know that those opinions are being heard and acted upon. For this to occur, we need to know much more about the customer and then reward them for their loyalty and for their advocacy.Enable connections. The last thing is to enable people to connect or transact with your brand. We've got to make it really, really simple for customers to do business with us. We can't make them repeat the steps; we can't make them tell us their identity for the fifth time as they move between organizations. These silos can no longer sustain or deliver a good customer experience. It's extremely important that companies be where customers want them to be—that we create profitable journeys for us and for them.Organizations have to make sure that there is a single source of truth that defines the customer. We have to make sure that the technology applications that we rely on understand not just the dimensions of multichannel, but of cross-channel too. We have to enable social at the very core of the overall architecture. We have to use historical analytics, real-time decisioning as well as predictive analytics to help personalize and drive an experience. And these are all technologies that IT needs, that IT is familiar with, but needs to enable for the line of business that in turn can enable for the end customer.  This means that we've got to make our solutions available to the customers in the cloud.In this new age of the empowered consumer, businesses have to focus on delivery mechanisms that reduce the overall TCO, while driving a rapid rate of innovation and a more rapid rate of deployment. At the Oracle Customer Experience Summit @ OpenWorld, I’ll discuss these issues and more. I hope that you can join us for what promises to be an unforgettable experience.

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  • What to "CRM" in San Francisco? CRM Highlights for OpenWorld '12

    - by Tony Berk
    There is plenty to SEE for CRM during OpenWorld in San Francisco, September 30 - October 4! As I mentioned in my earlier post about some of the keynote sessions, Is There a Cloud Over OpenWorld?, I'm going try to highlight some key sessions to help you find the best sessions for you. Interested to find out where Oracle CRM products are headed, then find your "roadmap" session. Here are some of the sessions in the CRM Track that you might want to consider attending for products you currently own or might consider for the future. I think you'll agree, there is quite a bit of investment going on across Oracle CRM. Please use OpenWorld Schedule Builder or check the OpenWorld Content Catalog for all of the session details and any time or location changes. Tip: Pre-enrolled session registrants via Schedule Builder are allowed into the session rooms before anyone else, so Schedule Builder will guarantee you a seat. Many of the sessions below will likely be at capacity. General Session: Oracle Fusion CRM—Improving Sales Effectiveness, Efficiency, and Ease of Use (Session ID: GEN9674) - Oct 2, 11:45 AM - 12:45 PM. Anthony Lye, Senior VP, Oracle leads this general session focused on Oracle Fusion CRM. Oracle Fusion CRM optimizes territories, combines quota management and incentive compensation, integrates sales and marketing, and cleanses and enriches data—all within a single application platform. Oracle Fusion can be configured, changed, and extended at runtime by end users, business managers, IT, and developers. Oracle Fusion CRM can be used from the Web, from a smartphone, from Microsoft Outlook, or from an iPad. Deloitte, sponsor of the CRM Track, will also present key concepts on CRM implementations. Oracle Fusion Customer Relationship Management: Overview/Strategy/Customer Experiences/Roadmap (CON9407) - Oct 1, 3:15PM - 4:15PM. In this session, learn how Oracle Fusion CRM enables companies to create better sales plans, generate more quality leads, and achieve higher win rates and find out why customers are adopting Oracle Fusion CRM. Gain a deeper understanding of the unique capabilities only Oracle Fusion CRM provides, and learn how Oracle’s commitment to CRM innovation is driving a wide range of future enhancements. Oracle RightNow CX Cloud Service Vision and Roadmap (CON9764) - Oct 1, 10:45 AM - 11:45 AM. Oracle RightNow CX Cloud Service combines Web, social, and contact center experiences for a unified, cross-channel service solution in the cloud, enabling organizations to increase sales and adoption, build trust, strengthen relationships, and reduce costs and effort. Come to this session to hear from Oracle experts about where the product is going and how Oracle is committed to accelerating the pace of innovation and value to its customers. Siebel CRM Overview, Strategy, and Roadmap (CON9700) - Oct 1, 12:15PM - 1:15PM. The world’s most complete CRM solution, Oracle’s Siebel CRM helps organizations differentiate their businesses. Come to this session to learn about the Siebel product roadmap and how Oracle is committed to accelerating the pace of innovation and value for its customers on this platform. Additionally, the session covers how Siebel customers can leverage many Oracle assets such as Oracle WebCenter Sites; InQuira, RightNow, and ATG/Endeca applications, and Oracle Policy Automation in conjunction with their current Siebel investments. Oracle Fusion Social CRM Strategy and Roadmap: Future of Collaboration and Social Engagement (CON9750) - Oct 4, 11:15 AM - 12:15 PM. Social is changing the customer experience! Come find out how Oracle can help you know your customers better, encourage brand affinity, and improve collaboration within your ecosystem. This session reviews Oracle’s social media solution and shows how you can discover hidden insights buried in your enterprise and social data. Also learn how Oracle Social Network revolutionizes how enterprise users work, collaborate, and share to achieve successful outcomes. Oracle CRM On Demand Strategy and Roadmap (CON9727) - Oct 1, 10:45AM - 11:45AM. Oracle CRM On Demand is a powerful cloud-based customer relationship management solution. Come to this session to learn directly from Oracle experts about future product plans and hear how Oracle is committed to accelerating the pace of innovation and value to its customers. Knowledge Management Roadmap and Strategy (CON9776) - Oct 1, 12:15PM - 1:15PM. Learn how to harness the knowledge created as a natural byproduct of day-to-day interactions to lower costs and improve customer experience by delivering the right answer at the right time across channels. This session includes an overview of Oracle’s product roadmap and vision for knowledge management for both the Oracle RightNow and Oracle Knowledge (formerly InQuira) product families. Oracle Policy Automation Roadmap: Supercharging the Customer Experience (CON9655) - Oct 1, 12:15PM - 1:15PM. Oracle Policy Automation delivers rapid customer value by streamlining the capture, analysis, and deployment of policies across every facet of the customer experience. This session discusses recent Oracle Policy Automation enhancements for policy analytics; the latest Oracle Policy Automation Connector for Siebel; and planned new capabilities, including availability with the Oracle RightNow product line. There is much more, so stay tuned for more highlights or check out the Content Catalog and search for your areas of interest. Which session are you most interested in? Make your suggestions! But no voting for Pearl Jam or Kings of Leon. Those are after hours! 

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  • What to "CRM" in San Francisco? CRM Highlights for OpenWorld '12

    - by Richard Lefebvre
    There is plenty to SEE for CRM during OpenWorld in San Francisco, September 30 - October 4! Here are some of the sessions in the CRM Track that you might want to consider attending for products you currently own or might consider for the future. I think you'll agree, there is quite a bit of investment going on across Oracle CRM. Please use OpenWorld Schedule Builder or check the OpenWorld Content Catalog for all of the session details and any time or location changes. Tip: Pre-enrolled session registrants via Schedule Builder are allowed into the session rooms before anyone else, so Schedule Builder will guarantee you a seat. Many of the sessions below will likely be at capacity. General Session: Oracle Fusion CRM—Improving Sales Effectiveness, Efficiency, and Ease of Use (Session ID: GEN9674) - Oct 2, 11:45 AM - 12:45 PM. Anthony Lye, Senior VP, Oracle leads this general session focused on Oracle Fusion CRM. Oracle Fusion CRM optimizes territories, combines quota management and incentive compensation, integrates sales and marketing, and cleanses and enriches data—all within a single application platform. Oracle Fusion can be configured, changed, and extended at runtime by end users, business managers, IT, and developers. Oracle Fusion CRM can be used from the Web, from a smartphone, from Microsoft Outlook, or from an iPad. Deloitte, sponsor of the CRM Track, will also present key concepts on CRM implementations. Oracle Fusion Customer Relationship Management: Overview/Strategy/Customer Experiences/Roadmap (CON9407) - Oct 1, 3:15PM - 4:15PM. In this session, learn how Oracle Fusion CRM enables companies to create better sales plans, generate more quality leads, and achieve higher win rates and find out why customers are adopting Oracle Fusion CRM. Gain a deeper understanding of the unique capabilities only Oracle Fusion CRM provides, and learn how Oracle’s commitment to CRM innovation is driving a wide range of future enhancements. Oracle RightNow CX Cloud Service Vision and Roadmap (CON9764) - Oct 1, 10:45 AM - 11:45 AM. Oracle RightNow CX Cloud Service combines Web, social, and contact center experiences for a unified, cross-channel service solution in the cloud, enabling organizations to increase sales and adoption, build trust, strengthen relationships, and reduce costs and effort. Come to this session to hear from Oracle experts about where the product is going and how Oracle is committed to accelerating the pace of innovation and value to its customers. Siebel CRM Overview, Strategy, and Roadmap (CON9700) - Oct 1, 12:15PM - 1:15PM. The world’s most complete CRM solution, Oracle’s Siebel CRM helps organizations differentiate their businesses. Come to this session to learn about the Siebel product roadmap and how Oracle is committed to accelerating the pace of innovation and value for its customers on this platform. Additionally, the session covers how Siebel customers can leverage many Oracle assets such as Oracle WebCenter Sites; InQuira, RightNow, and ATG/Endeca applications, and Oracle Policy Automation in conjunction with their current Siebel investments. Oracle Fusion Social CRM Strategy and Roadmap: Future of Collaboration and Social Engagement (CON9750) - Oct 4, 11:15 AM - 12:15 PM. Social is changing the customer experience! Come find out how Oracle can help you know your customers better, encourage brand affinity, and improve collaboration within your ecosystem. This session reviews Oracle’s social media solution and shows how you can discover hidden insights buried in your enterprise and social data. Also learn how Oracle Social Network revolutionizes how enterprise users work, collaborate, and share to achieve successful outcomes. Oracle CRM On Demand Strategy and Roadmap (CON9727) - Oct 1, 10:45AM - 11:45AM. Oracle CRM On Demand is a powerful cloud-based customer relationship management solution. Come to this session to learn directly from Oracle experts about future product plans and hear how Oracle is committed to accelerating the pace of innovation and value to its customers. Knowledge Management Roadmap and Strategy (CON9776) - Oct 1, 12:15PM - 1:15PM. Learn how to harness the knowledge created as a natural byproduct of day-to-day interactions to lower costs and improve customer experience by delivering the right answer at the right time across channels. This session includes an overview of Oracle’s product roadmap and vision for knowledge management for both the Oracle RightNow and Oracle Knowledge (formerly InQuira) product families. Oracle Policy Automation Roadmap: Supercharging the Customer Experience (CON9655) - Oct 1, 12:15PM - 1:15PM. Oracle Policy Automation delivers rapid customer value by streamlining the capture, analysis, and deployment of policies across every facet of the customer experience. This session discusses recent Oracle Policy Automation enhancements for policy analytics; the latest Oracle Policy Automation Connector for Siebel; and planned new capabilities, including availability with the Oracle RightNow product line. There is much more, so stay tuned for more highlights or check out the Content Catalog and search for your areas of interest. 

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  • Config for WCF with multiple endpoints

    - by vdh_ant
    Hi guys I'm new to WCF and am trying to get some ideas I have off the ground. Basically I have a web WCF Application project with the following in its web.config: <system.serviceModel> <services> <service name="WcfService1.ServiceContract.IDirectorySearchService" behaviorConfiguration="defaultServiceBehavior"> <endpoint name="restxml" address="xml" binding="webHttpBinding" contract="WcfService1.ServiceContract.IDirectorySearchServiceXml" behaviorConfiguration="xmlRestBehavior"/> <endpoint name="restjson" address="json" binding="webHttpBinding" contract="WcfService1.ServiceContract.IDirectorySearchServiceJson" behaviorConfiguration="jsonRestBehavior"/> <endpoint name="soap" address="soap" binding="basicHttpBinding" contract="WcfService1.ServiceContract.IDirectorySearchService"/> <endpoint name="mex" address="mex" binding="mexHttpBinding" contract="IMetadataExchange"/> </service> </services> <behaviors> <serviceBehaviors> <behavior name="defaultServiceBehavior"> <serviceDebug includeExceptionDetailInFaults="true"/> </behavior> </serviceBehaviors> <endpointBehaviors> <behavior name="xmlRestBehavior"> <webHttp/> </behavior> <behavior name="jsonRestBehavior"> <enableWebScript/> </behavior> </endpointBehaviors> </behaviors> </system.serviceModel> My interfaces look like this: [ServiceContract] public interface IDirectorySearchServiceXml { [OperationContract] [WebGet(UriTemplate = "Search/")] SearchResults Search(); } [ServiceContract] public interface IDirectorySearchServiceJson { [OperationContract] [WebGet(UriTemplate = "Search/")] SearchResults Search(); } [ServiceContract] public interface IDirectorySearchService { [OperationContract] SearchResults Search(int? sportId, int? instituteId, DateTime? startDate, DateTime? endDate); } Now the part I am having a little trouble with is what else I need to get this up and running... Like given this what .svc files do I need and do I have the config right... Also what addresses do I need to use to get this running either through the browser or through the WCF test client. Note I am currently using 3.5. Cheers Anthony

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  • Java Http request on api.stackexchange with json response

    - by taoder
    I'm trying to use the api-stackexchange with java but when I do the request and try to parse the response with a json parser I have an error. public ArrayList<Question> readJsonStream(InputStream in) throws IOException { JsonReader reader = new JsonReader(new InputStreamReader(in, "UTF-8")); reader.setLenient(true); try { System.out.println(reader.nextString()); // ? special character return readItem(reader); } finally { reader.close(); } } public ArrayList<Question> readItem(JsonReader reader) throws IOException { ArrayList<Question> questions = new ArrayList<Question>(); reader.beginObject(); while (reader.hasNext()) { System.out.println("here");//not print the error is before String name = reader.nextName(); if (name.equals("items")) { questions = readQuestionsArray(reader); } } reader.endObject(); return questions; } public final static void main(String[] args) throws Exception { URIBuilder builder = new URIBuilder(); builder.setScheme("http").setHost("api.stackexchange.com").setPath("/2.0/search") .setParameter("site", "stackoverflow") .setParameter("intitle" ,"workaround") .setParameter("tagged","javascript"); URI uri = builder.build(); String surl = fixEncoding(uri.toString()+"&filter=!)QWRa9I-CAn0PqgUwq7)DVTM"); System.out.println(surl); Test t = new Test(); try { URL url = new URL(surl); t.readJsonStream(url.openStream()); } catch (IOException e) { e.printStackTrace(); } } And the error is: com.google.gson.stream.MalformedJsonException: Expected literal value at line 1 column 19 Here is an example of the Json : { "items": [ { "question_id": 10842231, "score": 0, "title": "How to push oath token to LocalStorage or LocalSession and listen to the Storage Event? (SoundCloud Php/JS bug workaround)", "tags": [ "javascript", "javascript-events", "local-storage", "soundcloud" ], "answers": [ { "question_id": 10842231, "answer_id": 10857488, "score": 0, "is_accepted": false } ], "link": "http://stackoverflow.com/questions/10842231/how-to-push-oath-token-to-localstorage-or-localsession-and-listen-to-the-storage", "is_answered": false },... So what's the problem? Is the Json really malformed? Or did I do something not right? Thanks, Anthony

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  • Microsoft Channel 9 Interviews Mei Liang to Introduce Sample Browser Extension for Visual Studio 2012 and 2010

    - by Jialiang
    This morning, Microsoft Channel 9 interviewed Mei Liang - Group Manager of Microsoft All-In-One Code Framework - to introduce the newest Sample Browser extension for Visual Studio 2012 &2010.   This extension provides a way for developers to search and download more than 4500 code samples from within Visual Studio, including over 700 Windows 8 samples and more than 1000 All-In-One Code Framework customer-driven code samples. Mei shows us not only the extension, but also the standalone version of the Sample Browser.   http://channel9.msdn.com/Shows/Visual-Studio-Toolbox/Sample-Browser-Visual-Studio-Extension   Microsoft All-In-One Code Framework, working in close partnership with the Visual Studio product team and MSDN Samples Gallery, developed the Sample Browser extension for both Visual Studio 2012 and Visual Studio 2010.  As an effort to evolve the code sample use experience and improve developers' productivity, the Sample Browser allows programmers to search, download and open over 4500 code samples from within Visual Studio with just a few simple clicks.  If no existing code sample can meet the needs, developers can even request a code sample easily from Microsoft thanks to the free “Sample Request Service” offered by Microsoft All-In-One Code Framework.  Through innovations, the teams hope to put the power of tens of thousands of code samples at developers’ fingertips. In short 3 months, the Sample Browser Visual Studio Extension has been installed by 100K global users.  It is also selected as one of the six most highly regarded and commonly used tools for Visual Studio that will make your programming experience feel like never before.   Got to love the All-In-One Code Framework team! You guys know this is THE go to source for code samples. Get this extension and you'll never need to leave VS2012 (well except for bathroom trips, but that's TMI anyway... ;) Read More... From: Greg Duncan (Author of CoolThingOfTheDay) 9/6/2011 12:00 AM The one software design pattern that I have used in just about every application I’ve written is “cut-and-paste,” so the new “Sample Browser” – read sample as a noun not an adjective – is a great boon to my productivity. Read More... From: Jim O'Neil (Microsoft Developer Evangelist) 9/28/2011 12:00 AM Install: http://aka.ms/samplebrowservsx Microsoft All-In-One Code Framework also offers the standalone version of Sample Browser.   The standalone version is particularly useful to Visual Studio Express edition or Visual Studio 2008 users, who cannot install the Sample Browser Visual Studio extension.   From Grassroots’ Passion for Developers to the Innovation of Sample Browser This Sample Browser has come a very long way improving the code sample use experience.  The history can be traced back to a grass-root innovation three years ago.   In early 2009, a few MSDN forum support engineers observed that lots of developers were struggling to work in Visual Studio without adequate code samples. Programming tasks seem harder than they should be when you only read through the documentation.  Just a couple of lines of sample code could answer a lot of questions.   They had a brilliant idea: What if we produce code samples based on developers’ frequently asked programming tasks in forums, social networks and support incidents, and then aggregate all our sample code in a one-stop library to benefit developers?  And what if developers can request code samples directly from Microsoft, free of charge?  This small group of grassroots at Microsoft devoted their nights and weekends to prototyping such a customer-driven code sample library.  This simple idea eventually turned into “Microsoft All-In-One Code Framework”, aka. OneCode.  With the support from more and more passionate developers at Microsoft and the leaders in the Community and Online Support team and Microsoft Commercial Technical Services (CTS), the idea has become a continually growing library with over 1000 customer-driven code samples covering almost all Microsoft development technologies.  These code samples originated from developers’ common pains and needs should be able to help many developers.  However, if developers cannot easily discover the code samples, the effort would still be in vain.  So in early 2010, the team started the idea of Sample Browser to ease the discovery and access of these samples.  In just two months, the first version of Sample Browser was finished and released by a passionate developer.  It was a very simple application, only supporting the basic sample offline search.  Users had to download the whole 100MB sample package containing all samples first, and run the Sample Browser to search locally.   Though developers could not search and download samples on-demand, this simple application laid a solid foundation for the team’s continuous innovations of Sample Browsing experience. In 2011, MSDN Samples Gallery had a big refresh.  The online sample experience was brought to a new level thanks to its PM Steven Wilssens and the gallery team’s effort.  Microsoft All-In-One Code Framework Team saw the opportunity to realize the “on-demand” sample search and download feature with the new gallery.  The two teams formed a strong partnership to upload all the customer-driven code samples to MSDN Samples Gallery, and released the new version of Sample Browser to support “on-demand” sample downloading in April, 2011.  Mei Liang, the Group Manager of Microsoft All-In-One Code Framework, was interviewed by Channel 9 to demo the Sample Browser.  Customers love the effort and the innovation!!  This can be clearly seen from the user comments in the publishing page.   It was very encouraging to the team of All-In-One Code Framework. The team continues innovating and evolving the Sample Browser.  They found the Visual Studio product team this time, and integrated the Sample Browsing experience into the latest Visual Studio 2012.  The newly released Sample Browser Visual Studio extension makes good use of Visual Studio 2012 IDE such as the new Quick Launch bar, the code editor, the toolbar and menus to offer easy access to thousands of code samples from within the development environment.   The Visual Studio Senior Program Manager Lead - Anthony Cangialosi, the Program Manager - Murali Krishna Hosabettu Kamalesha, the MSDN Samples Gallery PM – Steven Wilssens, and the Visual Studio Senior Escalation Engineer - Ed Dore shared lots of insightful suggestions with the team.  Thanks to the brilliant cross-group collaboration inside Microsoft, tens of new features including “Local Language Support” and “Favorite Samples”, as well as a face-lifted user interface, were added to further enhance the user experience. Since the new Sample Browser Visual Studio extension was released, it has received over 100 thousand downloads and five-star ratings.  A customer told the team that he officially falls in LOVE with Microsoft All-In-One Code Framework.   The Sample Browser Innovation for Developers Never Stops! The teams would never stop improving the Sample Browser for developers’ easier lives.   The Microsoft All-In-One Code Framework, Visual Studio and MSDN Samples Gallery teams are working closely to develop the next version of Sample Browser.  Here are the key functions in development or in discussion.  We hope to learn your feedback of the effort.  You can submit your suggestions to the official Visual Studio UserVoice site.  We look forward to hearing from you! 1) Offline Sample Search This is one of the top feature requests that we have received for Sample Browser.   The Sample Browser will support the offline search mode so that developers can search downloaded code samples when they do not have internet access.  This is particularly useful to developers in Enterprises with strict proxy settings. 2) Code Snippet Support and Visual Studio Editor Integration Today, the Sample Browser supports downloading and opening sample project.   However, when developers are searching for code samples, a better user experience would be to see the code snippets in the search result first.  Developers can quickly decide if the code snippet is relevant.   They can also drag and drop the code snippet into the Visual Studio Editor to solve some simple programming tasks.  If developers want to learn more about the sample, they can then choose to download the sample project and open it in Visual Studio. 3) Enterprise Sample Sharing and Searching Large enterprises have many code samples for their own internal tools and APIs that are not appropriate to be shared publicly in MSDN Samples Gallery.   In that case, today’s Sample Browser and MSDN Samples Gallery cannot help these Enterprise developers.  The idea is to create a Code Sample Repository in TFS, and provide an additional Visual Studio extension for Enterprise developers to quickly share code samples to TFS.  The Sample Browser can be configured to connect to the TFS Code Sample Repository to search for and download code samples.  This would potentially enable the Enterprise developers to be more productive. 4) Windows Store Sample Browser With the upcoming release of Windows RT and Microsoft Surface, developers are facing a completely new world of application platform.   Not like laptop, people would often use Microsoft Surface in commute and in travel.  Internet may not be available.  Today’s Visual Studio cannot be installed and run on Windows RT, however, our enthusiastic developers would hope to spend every minute on code.  They love code!   The idea is to create a Windows Store version of Sample Browser. Search and download samples from the online Samples Gallery when the user has internet access. Browse the sample code files and learn the sample documentation of downloaded samples with or without internet access.   In addition to the "browse” function, the Sample Browser could further support “bookmark”, “learning notes”, “code review”, and “quick social sharing". Make full use of the new touch and Windows Store App UI to give developers a new “relaxing” code browsing and learning experience, anytime, anywhere. With Windows Store Sample Browser, developers can enjoy A new relaxing and enjoyable experience for developers to learn code samples You do not have to sit in front of desk and formally open Visual Studio to read code samples.  Many developers get sub-health due to staying in front of desk for a very long time.  With Windows RT, Microsoft Surface and this Windows Store Sample Browser combining with the online MSDN Samples Gallery, developers can sit in a sofa, relaxingly hold the tablet and enjoy to learn their beloved sample code with detailed documentation. Anytime, anywhere Whether you have internet access or not, whether you are at home, in office, or in commute/airplane, developers can always easily access and browse the sample code. Lightweight and fast Particularly for learning a small sample project, the Windows Store Sample Browser would be more lightweight and faster to open and browse the sample code. Please submit your feedback and suggestion to Visual Studio UserVoice.  We look forward to hearing from you and deliver a better and better sample use experience.  Happy Coding!   Special Thanks to People working behind the latest release of Sample Browser Visual Studio Extension and the great partnerships!

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  • I don't understand how work call_once

    - by SABROG
    Please help me understand how work call_once Here is thread-safe code. I don't understand why this need Thread Local Storage and global_epoch variables. Variable _fast_pthread_once_per_thread_epoch can be changed to constant/enum like {FAST_PTHREAD_ONCE_INIT, BEING_INITIALIZED, FINISH_INITIALIZED}. Why needed count calls in global_epoch? I think this code can be rewriting with logc: if flag FINISH_INITIALIZED do nothing, else go to block with mutexes and this all. #ifndef FAST_PTHREAD_ONCE_H #define FAST_PTHREAD_ONCE_H #include #include typedef sig_atomic_t fast_pthread_once_t; #define FAST_PTHREAD_ONCE_INIT SIG_ATOMIC_MAX extern __thread fast_pthread_once_t _fast_pthread_once_per_thread_epoch; #ifdef __cplusplus extern "C" { #endif extern void fast_pthread_once( pthread_once_t *once, void (*func)(void) ); inline static void fast_pthread_once_inline( fast_pthread_once_t *once, void (*func)(void) ) { fast_pthread_once_t x = *once; /* unprotected access */ if ( x _fast_pthread_once_per_thread_epoch ) { fast_pthread_once( once, func ); } } #ifdef __cplusplus } #endif #endif FAST_PTHREAD_ONCE_H Source fast_pthread_once.c The source is written in C. The lines of the primary function are numbered for reference in the subsequent correctness argument. #include "fast_pthread_once.h" #include static pthread_mutex_t mu = PTHREAD_MUTEX_INITIALIZER; /* protects global_epoch and all fast_pthread_once_t writes */ static pthread_cond_t cv = PTHREAD_COND_INITIALIZER; /* signalled whenever a fast_pthread_once_t is finalized */ #define BEING_INITIALIZED (FAST_PTHREAD_ONCE_INIT - 1) static fast_pthread_once_t global_epoch = 0; /* under mu */ __thread fast_pthread_once_t _fast_pthread_once_per_thread_epoch; static void check( int x ) { if ( x == 0 ) abort(); } void fast_pthread_once( fast_pthread_once_t *once, void (*func)(void) ) { /*01*/ fast_pthread_once_t x = *once; /* unprotected access */ /*02*/ if ( x _fast_pthread_once_per_thread_epoch ) { /*03*/ check( pthread_mutex_lock(µ) == 0 ); /*04*/ if ( *once == FAST_PTHREAD_ONCE_INIT ) { /*05*/ *once = BEING_INITIALIZED; /*06*/ check( pthread_mutex_unlock(µ) == 0 ); /*07*/ (*func)(); /*08*/ check( pthread_mutex_lock(µ) == 0 ); /*09*/ global_epoch++; /*10*/ *once = global_epoch; /*11*/ check( pthread_cond_broadcast(&cv;) == 0 ); /*12*/ } else { /*13*/ while ( *once == BEING_INITIALIZED ) { /*14*/ check( pthread_cond_wait(&cv;, µ) == 0 ); /*15*/ } /*16*/ } /*17*/ _fast_pthread_once_per_thread_epoch = global_epoch; /*18*/ check (pthread_mutex_unlock(µ) == 0); } } This code from BOOST: #ifndef BOOST_THREAD_PTHREAD_ONCE_HPP #define BOOST_THREAD_PTHREAD_ONCE_HPP // once.hpp // // (C) Copyright 2007-8 Anthony Williams // // Distributed under the Boost Software License, Version 1.0. (See // accompanying file LICENSE_1_0.txt or copy at // http://www.boost.org/LICENSE_1_0.txt) #include #include #include #include "pthread_mutex_scoped_lock.hpp" #include #include #include namespace boost { struct once_flag { boost::uintmax_t epoch; }; namespace detail { BOOST_THREAD_DECL boost::uintmax_t& get_once_per_thread_epoch(); BOOST_THREAD_DECL extern boost::uintmax_t once_global_epoch; BOOST_THREAD_DECL extern pthread_mutex_t once_epoch_mutex; BOOST_THREAD_DECL extern pthread_cond_t once_epoch_cv; } #define BOOST_ONCE_INITIAL_FLAG_VALUE 0 #define BOOST_ONCE_INIT {BOOST_ONCE_INITIAL_FLAG_VALUE} // Based on Mike Burrows fast_pthread_once algorithm as described in // http://www.open-std.org/jtc1/sc22/wg21/docs/papers/2007/n2444.html template void call_once(once_flag& flag,Function f) { static boost::uintmax_t const uninitialized_flag=BOOST_ONCE_INITIAL_FLAG_VALUE; static boost::uintmax_t const being_initialized=uninitialized_flag+1; boost::uintmax_t const epoch=flag.epoch; boost::uintmax_t& this_thread_epoch=detail::get_once_per_thread_epoch(); if(epoch #endif I right understand, boost don't use atomic operation, so code from boost not thread-safe?

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  • Issues with HLSL and lighting

    - by numerical25
    I am trying figure out whats going on with my HLSL code but I have no way of debugging it cause C++ gives off no errors. The application just closes when I run it. I am trying to add lighting to a 3d plane I made. below is my HLSL. The problem consist when my Pixel shader method returns the struct "outColor" . If I change the return value back to the struct "psInput" , everything goes back to working again. My light vectors and colors are at the top of the fx file // PS_INPUT - input variables to the pixel shader // This struct is created and fill in by the // vertex shader cbuffer Variables { matrix Projection; matrix World; float TimeStep; }; struct PS_INPUT { float4 Pos : SV_POSITION; float4 Color : COLOR0; float3 Normal : TEXCOORD0; float3 ViewVector : TEXCOORD1; }; float specpower = 80.0f; float3 camPos = float3(0.0f, 9.0, -256.0f); float3 DirectLightColor = float3(1.0f, 1.0f, 1.0f); float3 DirectLightVector = float3(0.0f, 0.602f, 0.70f); float3 AmbientLightColor = float3(1.0f, 1.0f, 1.0f); /*************************************** * Lighting functions ***************************************/ /********************************* * CalculateAmbient - * inputs - * vKa material's reflective color * lightColor - the ambient color of the lightsource * output - ambient color *********************************/ float3 CalculateAmbient(float3 vKa, float3 lightColor) { float3 vAmbient = vKa * lightColor; return vAmbient; } /********************************* * CalculateDiffuse - * inputs - * material color * The color of the direct light * the local normal * the vector of the direct light * output - difuse color *********************************/ float3 CalculateDiffuse(float3 baseColor, float3 lightColor, float3 normal, float3 lightVector) { float3 vDiffuse = baseColor * lightColor * saturate(dot(normal, lightVector)); return vDiffuse; } /********************************* * CalculateSpecular - * inputs - * viewVector * the direct light vector * the normal * output - specular highlight *********************************/ float CalculateSpecular(float3 viewVector, float3 lightVector, float3 normal) { float3 vReflect = reflect(lightVector, normal); float fSpecular = saturate(dot(vReflect, viewVector)); fSpecular = pow(fSpecular, specpower); return fSpecular; } /********************************* * LightingCombine - * inputs - * ambient component * diffuse component * specualr component * output - phong color color *********************************/ float3 LightingCombine(float3 vAmbient, float3 vDiffuse, float fSpecular) { float3 vCombined = vAmbient + vDiffuse + fSpecular.xxx; return vCombined; } //////////////////////////////////////////////// // Vertex Shader - Main Function /////////////////////////////////////////////// PS_INPUT VS(float4 Pos : POSITION, float4 Color : COLOR, float3 Normal : NORMAL) { PS_INPUT psInput; float4 newPosition; newPosition = Pos; newPosition.y = sin((newPosition.x * TimeStep) + (newPosition.z / 3.0f)) * 5.0f; // Pass through both the position and the color psInput.Pos = mul(newPosition , Projection ); psInput.Color = Color; psInput.ViewVector = normalize(camPos - psInput.Pos); return psInput; } /////////////////////////////////////////////// // Pixel Shader /////////////////////////////////////////////// //Anthony!!!!!!!!!!! Find out how color works when multiplying them float4 PS(PS_INPUT psInput) : SV_Target { float3 normal = -normalize(psInput.Normal); float3 vAmbient = CalculateAmbient(psInput.Color, AmbientLightColor); float3 vDiffuse = CalculateDiffuse(psInput.Color, DirectLightColor, normal, DirectLightVector); float fSpecular = CalculateSpecular(psInput.ViewVector, DirectLightVector, normal); float4 outColor; outColor.rgb = LightingCombine(vAmbient, vDiffuse, fSpecular); outColor.a = 1.0f; //Below is where the error begins return outColor; } // Define the technique technique10 Render { pass P0 { SetVertexShader( CompileShader( vs_4_0, VS() ) ); SetGeometryShader( NULL ); SetPixelShader( CompileShader( ps_4_0, PS() ) ); } } Below is some of my c++ code. Reason I am showing this is because it is pretty much what creates the surface normals for my shaders to evaluate. for the lighting for(int z=0; z < NUM_ROWS; ++z) { for(int x = 0; x < NUM_COLS; ++x) { int curVertex = x + (z * NUM_VERTSX); indices[curIndex] = curVertex; indices[curIndex + 1] = curVertex + NUM_VERTSX; indices[curIndex + 2] = curVertex + 1; D3DXVECTOR3 v0 = vertices[indices[curIndex]].pos; D3DXVECTOR3 v1 = vertices[indices[curIndex + 1]].pos; D3DXVECTOR3 v2 = vertices[indices[curIndex + 2]].pos; D3DXVECTOR3 normal; D3DXVECTOR3 cross; D3DXVec3Cross(&cross, &D3DXVECTOR3(v2 - v0),&D3DXVECTOR3(v1 - v0)); D3DXVec3Normalize(&normal, &cross); vertices[indices[curIndex]].normal = normal; vertices[indices[curIndex + 1]].normal = normal; vertices[indices[curIndex + 2]].normal = normal; indices[curIndex + 3] = curVertex + 1; indices[curIndex + 4] = curVertex + NUM_VERTSX; indices[curIndex + 5] = curVertex + NUM_VERTSX + 1; v0 = vertices[indices[curIndex + 3]].pos; v1 = vertices[indices[curIndex + 4]].pos; v2 = vertices[indices[curIndex + 5]].pos; D3DXVec3Cross(&cross, &D3DXVECTOR3(v2 - v0),&D3DXVECTOR3(v1 - v0)); D3DXVec3Normalize(&normal, &cross); vertices[indices[curIndex + 3]].normal = normal; vertices[indices[curIndex + 4]].normal = normal; vertices[indices[curIndex + 5]].normal = normal; curIndex += 6; } } and below is my c++ code, in it's entirety. showing the drawing and also calling on the passes #include "MyGame.h" //#include "CubeVector.h" /* This code sets a projection and shows a turning cube. What has been added is the project, rotation and a rasterizer to change the rasterization of the cube. The issue that was going on was something with the effect file which was causing the vertices not to be rendered correctly.*/ typedef struct { ID3D10Effect* pEffect; ID3D10EffectTechnique* pTechnique; //vertex information ID3D10Buffer* pVertexBuffer; ID3D10Buffer* pIndicesBuffer; ID3D10InputLayout* pVertexLayout; UINT numVertices; UINT numIndices; }ModelObject; ModelObject modelObject; // World Matrix D3DXMATRIX WorldMatrix; // View Matrix D3DXMATRIX ViewMatrix; // Projection Matrix D3DXMATRIX ProjectionMatrix; ID3D10EffectMatrixVariable* pProjectionMatrixVariable = NULL; //grid information #define NUM_COLS 16 #define NUM_ROWS 16 #define CELL_WIDTH 32 #define CELL_HEIGHT 32 #define NUM_VERTSX (NUM_COLS + 1) #define NUM_VERTSY (NUM_ROWS + 1) // timer variables LARGE_INTEGER timeStart; LARGE_INTEGER timeEnd; LARGE_INTEGER timerFreq; double currentTime; float anim_rate; // Variable to hold how long since last frame change float lastElaspedFrame = 0; // How long should the frames last float frameDuration = 0.5; bool MyGame::InitDirect3D() { if(!DX3dApp::InitDirect3D()) { return false; } // Get the timer frequency QueryPerformanceFrequency(&timerFreq); float freqSeconds = 1.0f / timerFreq.QuadPart; lastElaspedFrame = 0; D3D10_RASTERIZER_DESC rastDesc; rastDesc.FillMode = D3D10_FILL_WIREFRAME; rastDesc.CullMode = D3D10_CULL_FRONT; rastDesc.FrontCounterClockwise = true; rastDesc.DepthBias = false; rastDesc.DepthBiasClamp = 0; rastDesc.SlopeScaledDepthBias = 0; rastDesc.DepthClipEnable = false; rastDesc.ScissorEnable = false; rastDesc.MultisampleEnable = false; rastDesc.AntialiasedLineEnable = false; ID3D10RasterizerState *g_pRasterizerState; mpD3DDevice->CreateRasterizerState(&rastDesc, &g_pRasterizerState); mpD3DDevice->RSSetState(g_pRasterizerState); // Set up the World Matrix D3DXMatrixIdentity(&WorldMatrix); D3DXMatrixLookAtLH(&ViewMatrix, new D3DXVECTOR3(200.0f, 60.0f, -20.0f), new D3DXVECTOR3(200.0f, 50.0f, 0.0f), new D3DXVECTOR3(0.0f, 1.0f, 0.0f)); // Set up the projection matrix D3DXMatrixPerspectiveFovLH(&ProjectionMatrix, (float)D3DX_PI * 0.5f, (float)mWidth/(float)mHeight, 0.1f, 100.0f); pTimeVariable = NULL; if(!CreateObject()) { return false; } return true; } //These are actions that take place after the clearing of the buffer and before the present void MyGame::GameDraw() { static float rotationAngle = 0.0f; // create the rotation matrix using the rotation angle D3DXMatrixRotationY(&WorldMatrix, rotationAngle); rotationAngle += (float)D3DX_PI * 0.0f; // Set the input layout mpD3DDevice->IASetInputLayout(modelObject.pVertexLayout); // Set vertex buffer UINT stride = sizeof(VertexPos); UINT offset = 0; mpD3DDevice->IASetVertexBuffers(0, 1, &modelObject.pVertexBuffer, &stride, &offset); mpD3DDevice->IASetIndexBuffer(modelObject.pIndicesBuffer, DXGI_FORMAT_R32_UINT, 0); pTimeVariable->SetFloat((float)currentTime); // Set primitive topology mpD3DDevice->IASetPrimitiveTopology(D3D10_PRIMITIVE_TOPOLOGY_TRIANGLELIST); // Combine and send the final matrix to the shader D3DXMATRIX finalMatrix = (WorldMatrix * ViewMatrix * ProjectionMatrix); pProjectionMatrixVariable->SetMatrix((float*)&finalMatrix); // make sure modelObject is valid // Render a model object D3D10_TECHNIQUE_DESC techniqueDescription; modelObject.pTechnique->GetDesc(&techniqueDescription); // Loop through the technique passes for(UINT p=0; p < techniqueDescription.Passes; ++p) { modelObject.pTechnique->GetPassByIndex(p)->Apply(0); // draw the cube using all 36 vertices and 12 triangles mpD3DDevice->DrawIndexed(modelObject.numIndices,0,0); } } //Render actually incapsulates Gamedraw, so you can call data before you actually clear the buffer or after you //present data void MyGame::Render() { // Get the start timer count QueryPerformanceCounter(&timeStart); currentTime += anim_rate; DX3dApp::Render(); QueryPerformanceCounter(&timeEnd); anim_rate = ( (float)timeEnd.QuadPart - (float)timeStart.QuadPart ) / timerFreq.QuadPart; } bool MyGame::CreateObject() { VertexPos vertices[NUM_VERTSX * NUM_VERTSY]; for(int z=0; z < NUM_VERTSY; ++z) { for(int x = 0; x < NUM_VERTSX; ++x) { vertices[x + z * NUM_VERTSX].pos.x = (float)x * CELL_WIDTH; vertices[x + z * NUM_VERTSX].pos.z = (float)z * CELL_HEIGHT; vertices[x + z * NUM_VERTSX].pos.y = (float)(rand() % CELL_HEIGHT); vertices[x + z * NUM_VERTSX].color = D3DXVECTOR4(1.0, 0.0f, 0.0f, 0.0f); } } DWORD indices[NUM_VERTSX * NUM_VERTSY * 6]; int curIndex = 0; for(int z=0; z < NUM_ROWS; ++z) { for(int x = 0; x < NUM_COLS; ++x) { int curVertex = x + (z * NUM_VERTSX); indices[curIndex] = curVertex; indices[curIndex + 1] = curVertex + NUM_VERTSX; indices[curIndex + 2] = curVertex + 1; D3DXVECTOR3 v0 = vertices[indices[curIndex]].pos; D3DXVECTOR3 v1 = vertices[indices[curIndex + 1]].pos; D3DXVECTOR3 v2 = vertices[indices[curIndex + 2]].pos; D3DXVECTOR3 normal; D3DXVECTOR3 cross; D3DXVec3Cross(&cross, &D3DXVECTOR3(v2 - v0),&D3DXVECTOR3(v1 - v0)); D3DXVec3Normalize(&normal, &cross); vertices[indices[curIndex]].normal = normal; vertices[indices[curIndex + 1]].normal = normal; vertices[indices[curIndex + 2]].normal = normal; indices[curIndex + 3] = curVertex + 1; indices[curIndex + 4] = curVertex + NUM_VERTSX; indices[curIndex + 5] = curVertex + NUM_VERTSX + 1; v0 = vertices[indices[curIndex + 3]].pos; v1 = vertices[indices[curIndex + 4]].pos; v2 = vertices[indices[curIndex + 5]].pos; D3DXVec3Cross(&cross, &D3DXVECTOR3(v2 - v0),&D3DXVECTOR3(v1 - v0)); D3DXVec3Normalize(&normal, &cross); vertices[indices[curIndex + 3]].normal = normal; vertices[indices[curIndex + 4]].normal = normal; vertices[indices[curIndex + 5]].normal = normal; curIndex += 6; } } //Create Layout D3D10_INPUT_ELEMENT_DESC layout[] = { {"POSITION",0,DXGI_FORMAT_R32G32B32_FLOAT, 0 , 0, D3D10_INPUT_PER_VERTEX_DATA, 0}, {"COLOR",0,DXGI_FORMAT_R32G32B32A32_FLOAT, 0 , 12, D3D10_INPUT_PER_VERTEX_DATA, 0}, {"NORMAL",0,DXGI_FORMAT_R32G32B32A32_FLOAT, 0 , 28, D3D10_INPUT_PER_VERTEX_DATA, 0} }; UINT numElements = (sizeof(layout)/sizeof(layout[0])); modelObject.numVertices = sizeof(vertices)/sizeof(VertexPos); //Create buffer desc D3D10_BUFFER_DESC bufferDesc; bufferDesc.Usage = D3D10_USAGE_DEFAULT; bufferDesc.ByteWidth = sizeof(VertexPos) * modelObject.numVertices; bufferDesc.BindFlags = D3D10_BIND_VERTEX_BUFFER; bufferDesc.CPUAccessFlags = 0; bufferDesc.MiscFlags = 0; D3D10_SUBRESOURCE_DATA initData; initData.pSysMem = vertices; //Create the buffer HRESULT hr = mpD3DDevice->CreateBuffer(&bufferDesc, &initData, &modelObject.pVertexBuffer); if(FAILED(hr)) return false; modelObject.numIndices = sizeof(indices)/sizeof(DWORD); bufferDesc.ByteWidth = sizeof(DWORD) * modelObject.numIndices; bufferDesc.BindFlags = D3D10_BIND_INDEX_BUFFER; initData.pSysMem = indices; hr = mpD3DDevice->CreateBuffer(&bufferDesc, &initData, &modelObject.pIndicesBuffer); if(FAILED(hr)) return false; ///////////////////////////////////////////////////////////////////////////// //Set up fx files LPCWSTR effectFilename = L"effect.fx"; modelObject.pEffect = NULL; hr = D3DX10CreateEffectFromFile(effectFilename, NULL, NULL, "fx_4_0", D3D10_SHADER_ENABLE_STRICTNESS, 0, mpD3DDevice, NULL, NULL, &modelObject.pEffect, NULL, NULL); if(FAILED(hr)) return false; pProjectionMatrixVariable = modelObject.pEffect->GetVariableByName("Projection")->AsMatrix(); pTimeVariable = modelObject.pEffect->GetVariableByName("TimeStep")->AsScalar(); //Dont sweat the technique. Get it! LPCSTR effectTechniqueName = "Render"; modelObject.pTechnique = modelObject.pEffect->GetTechniqueByName(effectTechniqueName); if(modelObject.pTechnique == NULL) return false; //Create Vertex layout D3D10_PASS_DESC passDesc; modelObject.pTechnique->GetPassByIndex(0)->GetDesc(&passDesc); hr = mpD3DDevice->CreateInputLayout(layout, numElements, passDesc.pIAInputSignature, passDesc.IAInputSignatureSize, &modelObject.pVertexLayout); if(FAILED(hr)) return false; return true; }

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