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• ASMLib

  - by wcoekaer

  Oracle ASMlib on Linux has been a topic of discussion a number of times since it was released way back when in 2004. There is a lot of confusion around it and certainly a lot of misinformation out there for no good reason. Let me try to give a bit of history around Oracle ASMLib. Oracle ASMLib was introduced at the time Oracle released Oracle Database 10g R1. 10gR1 introduced a very cool important new features called Oracle ASM (Automatic Storage Management). A very simplistic description would be that this is a very sophisticated volume manager for Oracle data. Give your devices directly to the ASM instance and we manage the storage for you, clustered, highly available, redundant, performance, etc, etc... We recommend using Oracle ASM for all database deployments, single instance or clustered (RAC). The ASM instance manages the storage and every Oracle server process opens and operates on the storage devices like it would open and operate on regular datafiles or raw devices. So by default since 10gR1 up to today, we do not interact differently with ASM managed block devices than we did before with a datafile being mapped to a raw device. All of this is without ASMLib, so ignore that one for now. Standard Oracle on any platform that we support (Linux, Windows, Solaris, AIX, ...) does it the exact same way. You start an ASM instance, it handles storage management, all the database instances use and open that storage and read/write from/to it. There are no extra pieces of software needed, including on Linux. ASM is fully functional and selfcontained without any other components. In order for the admin to provide a raw device to ASM or to the database, it has to have persistent device naming. If you booted up a server where a raw disk was named /dev/sdf and you give it to ASM (or even just creating a tablespace without asm on that device with datafile '/dev/sdf') and next time you boot up and that device is now /dev/sdg, you end up with an error. Just like you can't just change datafile names, you can't change device filenames without telling the database, or ASM. persistent device naming on Linux, especially back in those days ways to say it bluntly, a nightmare. In fact there were a number of issues (dating back to 2004) : Linux async IO wasn't pretty persistent device naming including permissions (had to be owned by oracle and the dba group) was very, very difficult to manage system resource usage in terms of open file descriptors So given the above, we tried to find a way to make this easier on the admins, in many ways, similar to why we started working on OCFS a few years earlier - how can we make life easier for the admins on Linux. A feature of Oracle ASM is the ability for third parties to write an extension using what's called ASMLib. It is possible for any third party OS or storage vendor to write a library using a specific Oracle defined interface that gets used by the ASM instance and by the database instance when available. This interface offered 2 components : Define an IO interface - allow any IO to the devices to go through ASMLib Define device discovery - implement an external way of discovering, labeling devices to provide to ASM and the Oracle database instance This is similar to a library that a number of companies have implemented over many years called libODM (Oracle Disk Manager). ODM was specified many years before we introduced ASM and allowed third party vendors to implement their own IO routines so that the database would use this library if installed and make use of the library open/read/write/close,.. routines instead of the standard OS interfaces. PolyServe back in the day used this to optimize their storage solution, Veritas used (and I believe still uses) this for their filesystem. It basically allowed, in particular, filesystem vendors to write libraries that could optimize access to their storage or filesystem.. so ASMLib was not something new, it was basically based on the same model. You have libodm for just database access, you have libasm for asm/database access. Since this library interface existed, we decided to do a reference implementation on Linux. We wrote an ASMLib for Linux that could be used on any Linux platform and other vendors could see how this worked and potentially implement their own solution. As I mentioned earlier, ASMLib and ODMLib are libraries for third party extensions. ASMLib for Linux, since it was a reference implementation implemented both interfaces, the storage discovery part and the IO part. There are 2 components : Oracle ASMLib - the userspace library with config tools (a shared object and some scripts) oracleasm.ko - a kernel module that implements the asm device for /dev/oracleasm/* The userspace library is a binary-only module since it links with and contains Oracle header files but is generic, we only have one asm library for the various Linux platforms. This library is opened by Oracle ASM and by Oracle database processes and this library interacts with the OS through the asm device (/dev/asm). It can install on Oracle Linux, on SuSE SLES, on Red Hat RHEL,.. The library itself doesn't actually care much about the OS version, the kernel module and device cares. The support tools are simple scripts that allow the admin to label devices and scan for disks and devices. This way you can say create an ASM disk label foo on, currently /dev/sdf... So if /dev/sdf disappears and next time is /dev/sdg, we just scan for the label foo and we discover it as /dev/sdg and life goes on without any worry. Also, when the database needs access to the device, we don't have to worry about file permissions or anything it will be taken care of. So it's a convenience thing. The kernel module oracleasm.ko is a Linux kernel module/device driver. It implements a device /dev/oracleasm/* and any and all IO goes through ASMLib - /dev/oracleasm. This kernel module is obviously a very specific Oracle related device driver but it was released under the GPL v2 so anyone could easily build it for their Linux distribution kernels. Advantages for using ASMLib : A good async IO interface for the database, the entire IO interface is based on an optimal ASYNC model for performance A single file descriptor per Oracle process, not one per device or datafile per process reducing # of open filehandles overhead Device scanning and labeling built-in so you do not have to worry about messing with udev or devlabel, permissions or the likes which can be very complex and error prone. Just like with OCFS and OCFS2, each kernel version (major or minor) has to get a new version of the device drivers. We started out building the oracleasm kernel module rpms for many distributions, SLES (in fact in the early days still even for this thing called United Linux) and RHEL. The driver didn't make sense to get pushed into upstream Linux because it's unique and specific to the Oracle database. As it takes a huge effort in terms of build infrastructure and QA and release management to build kernel modules for every architecture, every linux distribution and every major and minor version we worked with the vendors to get them to add this tiny kernel module to their infrastructure. (60k source code file). The folks at SuSE understood this was good for them and their customers and us and added it to SLES. So every build coming from SuSE for SLES contains the oracleasm.ko module. We weren't as successful with other vendors so for quite some time we continued to build it for RHEL and of course as we introduced Oracle Linux end of 2006 also for Oracle Linux. With Oracle Linux it became easy for us because we just added the code to our build system and as we churned out Oracle Linux kernels whether it was for a public release or for customers that needed a one off fix where they also used asmlib, we didn't have to do any extra work it was just all nicely integrated. With the introduction of Oracle Linux's Unbreakable Enterprise Kernel and our interest in being able to exploit ASMLib more, we started working on a very exciting project called Data Integrity. Oracle (Martin Petersen in particular) worked for many years with the T10 standards committee and storage vendors and implemented Linux kernel support for DIF/DIX, data protection in the Linux kernel, note to those that wonder, yes it's all in mainline Linux and under the GPL. This basically gave us all the features in the Linux kernel to checksum a data block, send it to the storage adapter, which can then validate that block and checksum in firmware before it sends it over the wire to the storage array, which can then do another checksum and to the actual DISK which does a final validation before writing the block to the physical media. So what was missing was the ability for a userspace application (read: Oracle RDBMS) to write a block which then has a checksum and validation all the way down to the disk. application to disk. Because we have ASMLib we had an entry into the Linux kernel and Martin added support in ASMLib (kernel driver + userspace) for this functionality. Now, this is all based on relatively current Linux kernels, the oracleasm kernel module depends on the main kernel to have support for it so we can make use of it. Thanks to UEK and us having the ability to ship a more modern, current version of the Linux kernel we were able to introduce this feature into ASMLib for Linux from Oracle. This combined with the fact that we build the asm kernel module when we build every single UEK kernel allowed us to continue improving ASMLib and provide it to our customers. So today, we (Oracle) provide Oracle ASMLib for Oracle Linux and in particular on the Unbreakable Enterprise Kernel. We did the build/testing/delivery of ASMLib for RHEL until RHEL5 but since RHEL6 decided that it was too much effort for us to also maintain all the build and test environments for RHEL and we did not have the ability to use the latest kernel features to introduce the Data Integrity features and we didn't want to end up with multiple versions of asmlib as maintained by us. SuSE SLES still builds and comes with the oracleasm module and they do all the work and RHAT it certainly welcome to do the same. They don't have to rebuild the userspace library, it's really about the kernel module. And finally to re-iterate a few important things : Oracle ASM does not in any way require ASMLib to function completely. ASMlib is a small set of extensions, in particular to make device management easier but there are no extra features exposed through Oracle ASM with ASMLib enabled or disabled. Often customers confuse ASMLib with ASM. again, ASM exists on every Oracle supported OS and on every supported Linux OS, SLES, RHEL, OL withoutASMLib Oracle ASMLib userspace is available for OTN and the kernel module is shipped along with OL/UEK for every build and by SuSE for SLES for every of their builds ASMLib kernel module was built by us for RHEL4 and RHEL5 but we do not build it for RHEL6, nor for the OL6 RHCK kernel. Only for UEK ASMLib for Linux is/was a reference implementation for any third party vendor to be able to offer, if they want to, their own version for their own OS or storage ASMLib as provided by Oracle for Linux continues to be enhanced and evolve and for the kernel module we use UEK as the base OS kernel hope this helps.

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• Leveraging .Net 4.0 Framework Tools For Encrypting Web Configuration Sections

  - by Sam Abraham

  I would like to share a few points with regards to encrypting web configuration sections in .Net 4.0. This information is also applicable to .Net 3.5 and 2.0. Two methods can work perfectly for encrypting connection strings in a Web project configuration file:   1-Do It All Yourself! In this approach, helper functions for encrypting/decrypting configuration file content are implemented. Program would explicitly retrieve appropriate content from configuration file then decrypt it appropriately.  Disadvantages of this implementation would be the added overhead for maintaining the encryption/decryption code as well the burden of always ensuring sections are appropriately decrypted before use and encrypted appropriately whenever edited.   2- Leverage the .Net 4.0 Framework (The Way to go!) Fortunately, all needed tools for protecting configuration files are built-in to the .Net 2.0/3.5/4.0 versions with very little setup needed. To encrypt connection strings, one can use the ASP.Net IIS Registration Tool (Aspnet_regiis.exe). Note that a 64-bit version of the tool also exists under the Framework64 folder for 64-bit systems. The command we need to encrypt our web.config file connection strings is simply the following:   Aspnet_regiis –pe “connectionstrings” –app “/sampleApplication” –prov “RsaProtectedConfigurationProvider”   To later decrypt this configuration section:   Aspnet_regiis –pd “connectionstrings” –app “/SampleApplication”   The following is a brief description of the command line options used in the example above. Aspnet_regiis supports many more options which you can read about in the links provided for reference below.   Option Description -pe  Section name to encrypt -pd  Section name to decrypt -app  Web application name -prov  Encryption/Decryption provider   ASP.Net automatically decrypts the content of the Web.Config file at runtime so no programming changes are needed.   Another tool, aspnet_setreg.exe is to be used if certain configuration file sections pertinent to the .Net runtime are to be encrypted. For more information on when and how to use aspnet_setreg, please refer to the references below.   Hope this helps!   Some great references concerning the topic:   http://msdn.microsoft.com/en-us/library/ff650037.aspx http://msdn.microsoft.com/en-us/library/zhhddkxy.aspx http://msdn.microsoft.com/en-us/library/dtkwfdky.aspx http://msdn.microsoft.com/en-us/library/68ze1hb2.aspx

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• Wireless technology - which is better: more single radio APs or less dual radio APs?

  - by gert_78

  We are currently talking to vendors of wireless solutions for a wireless deployment in a university campus with some 5000 students. One vendor is offering us a Cisco solution with a WLC 5508 controller and 69 2x2 MIMO Dual-band/Dual radio APs (Aironet AP 1042 model) The other vendor is offering us an Aruba solution with a 3600 controller and 96 2x2 MIMO dual band BUT single radio APs (Aruba AP93) Both vendors are charging 82.000 US$ (support, 3y service contracts, switches and additional required options all included of course) The Aruba vendor is trying to convince me that 96 single radio APs will give us more connection/users/capacity then the 69 dual radio APs. I have my doubts about that and since it is my core competence-domain I wanted to ask here the opinion of people that have a more profound knowledge and experience in this area. When you talk to vendors it's often hard to get objective information. So try to answer only if you are sure and please mention it if you are affiliated with one of the vendors. I appreciate all useful help and want to thank you in advance for the effort!

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• Chrome Mobile Monthly: Responsive vs Separate Sites

  Chrome Mobile Monthly: Responsive vs Separate Sites Join us on Wednesday October 31st at 9am PT for our Monthly Mobile Web Hangout! This month +Brad Frost will be joining us to talk about responsive design versus separate mobile sites. And in keeping with the season, it's a special Presidential Smackdown Edition. The US presidential race is in full swing, and the candidates are intensely debating the country's hot-button issues. The web design world is entrenched in our own debate about how to address the mobile web: should we create a separate mobile site or create a responsive experience instead? It just so happens that the two US presidential candidates have chosen different mobile web strategies for their official websites. In the red corner is Republican candidate Mitt Romney's dedicated mobile site, while in the blue corner is incumbent president Barack Obama's responsive website. Which will prevail? Sit back, crack open a cold one, and watch the battle unfold as Brad dissect the candidates' sites to uncover best practices and common mobile web pitfalls. From: GoogleDevelopers Views: 0 0 ratings Time: 00:00 More in Science & Technology

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• Breaking The Promise of Web Service Interoperability

  The promise of web service interoperability is achievable if certain technical and non-technical issues are dealt with properly. As the world gets smaller and smaller thanks to our growing global economy the need for security is increasing. The use of security is vital in the transferring of data from one server to another. As new security standards and protocols are created, the environments for web service hosts and clients must be in sync so that they can communicate on the same standard and protocols. For example, if a new protocol x can only be implemented on computers built after 2010 then all computers built prior to 2010 will not be able to connect to any web service hosts that only use this protocol in its security policy. If both the host and client of a web service cannot communicate using a set of common standards and protocols then web services are not available to these clients thus breaking the promise of interoperability. Another limiting factor of web services is governmental policies and regulations. I have experienced this first hand last year when I had to work on a project that dealt with personally identifiable information (PII) regarding US and Canadian Citizens. Currently the Canadian government regulates that any data pertaining to Canadian citizens must be store in Canada only. The issue that we had was that fact that we are a US based company that sometimes works with Canadian PII as part of a service that we provide. As you can see we are US based company and dealing with Canadian Data, so we had to place a file server inside the border of Canada in order for us to continue working for our Canadian customers.

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• Cross-forest universal groups on Windows Server?

  - by DotGeorge

  I would like to create a Universal Group whose members are a mix of cross-forests users and groups. In the following example, two forests are mentioned (US and UK) and two domains in each forest (GeneralStaff and Java): For example, the universalDevelopers group may comprise of members from UK.Java.Developers and US.Java.Developers. Then, for example, there may be a group of universalSales which contains the users UK.GeneralStaff.John and US.GeneralStaff.Dave. In UK forest at the minute, I can freely add members and groups from the UK. But there is no way to add members from the US forest, despite having a two-way trust in place... e.g. I can login with US members into UK and vice-versa. A further complication is that, with a Universal group in the UK (which contains three domains), I can only add two of the three. It can't see the third. Could people please provide some thoughts on why cross-forest groups can't be created and ways of 'seeing' all domains within a forest. EDIT: This is on a combination of Windows 2003 and 2008 server. Answers can be regarding either. Thanks!

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• Event notifications for Reporting Systems

  - by Marc Schluper

  The last couple of months I have been working on an application that allows people to browse a data mart. Nice, but nothing new. In this context I have an idea that I want to publish before anyone else patents it: event notifications. You see, reporting systems are not used as much as we’d like. Typically, users don’t know where to look for reports that might interest them. At best, there are some standard reports that people generate every so often, i.e. based on a time trigger. Or some reporting systems can be configured to send monthly reports around, for convenience. But apart from that, the reporting system is just sitting there, waiting for the rare curious user who makes the effort to dig a bit for treasures to be found. Wouldn’t it be great if there were data triggers? Imagine we could configure the reporting system to let us know when something interesting has happened. It would send us a message containing a link that would take us to the relevant section of the reporting system, showing a report with all the data pertaining to that event, preparing us for proper actions. Here in the North West this would really be great. You see, it rains here most of the time from October to June, so why even check the weather forecast? But sometimes, sometimes it snows. And sometimes the sun shines. So rather than me going to the weather site and seeing over and over again that it will be raining, making me think “why bother?” I’d like to configure the weather site so that it lets me know when the rain stops. Now, hopefully nobody has patented this idea already. Let me know.

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• Should we choose Java over C# or we should consider using Mono?

  - by A. Karimi

  We are a small team of independent developers with an average experience of 7 years in C#/.NET platform. We almost work on small to average web application projects that allows us to choose our favorite platform. I believe that our current platform (C#/.NET) allows us to be more productive than if we were working in Java but what makes me think about choosing Java over C# is the costs and the community (of the open source). Our projects allow us even work with various frameworks as well as various platforms. For example we can even use Nancy. So we are able to decrease the costs by using Mono which can be deployed on Linux servers. But I'm looking for a complete ecosystem (IDE/Platform/Production Environment) that decreases our costs and makes us feel completely supported by the community. As an example of issues I've experienced with MonoDevelop, I can refer to the poor support of the Razor syntax on MonoDevelop. As another example, We are using "VS 2012 Express for Web" as our IDE to decrease the costs but as you know it doesn't support plugins and I have serious problems with XML comments (I missed GhostDoc). We strongly believe in strongly-typed programming languages so please don't offer the other languages and platforms such as Ruby, PHP, etc. Now I want to choose between: Keep going on C#, buy some products and be hopeful about openness of .NET ecosystem and its open source community. Changing the platform and start using the Java open source ecosystem

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• All my Ubuntu VMs have apt-get update problems

  - by kashani

  I'm running Virtualbox 4.1 on an x86_64 Windows 7 host. I've got a collection of 12.04 and 10.04 LTS VMs I use to create debs for work. In the last week I started noticing problems on the 12.04 VMs. Tried the usual apt-get clean bit which didn't help. I rolled a new 11.10 VM for testing a Worpress upgrade. This VM has never been able to run apt-get update without errors. The interesting errors look like this: Get: 8 http://security.ubuntu.com oneiric-security/main Translation-en_US [344 B] 14% [7 Sources 48686/877 kB 6%] [Waiting for headers]bzip2: (stdin) is not a bzip2 file. Hit http://security.ubuntu.com oneiric-security/multiverse Translation-en Hit http://security.ubuntu.com oneiric-security/restricted Translation-en Hit http://security.ubuntu.com oneiric-security/universe Translation-en 22% [7 Sources 127526/877 kB 15%] [Waiting for headers]/usr/bin/xz: (stdin): File format not recognized and ends with /usr/bin/xz: (stdin): File format not recognized Ign http://us.archive.ubuntu.com oneiric/main Translation-en_US Ign http://us.archive.ubuntu.com oneiric-updates/main Translation-en_US Fetched 18.5 MB in 47s (392 kB/s) W: GPG error: http://us.archive.ubuntu.com oneiric InRelease: File /var/lib/apt/lists/partial/us.archive.ubuntu.com_ubuntu_dists_oneiric_InRelease doesn't start with a clearsigned message W: GPG error: http://security.ubuntu.com oneiric-security InRelease: File /var/lib/apt/lists/partial/security.ubuntu.com_ubuntu_dists_oneiric-security_InRelease doesn't start with a clearsigned message xv-utils, lzma, etc are all installed. I've reinstalled the VM from scratch three times and up at the same point.

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• big cpu load on vmware server / linux

  - by dezfafara

  Hi, I currently using a server 2.x hosting 4 virtual machines on a linux system Today, on my physical server, I saw an enormous load average: this is the "top" of the server, illustrating my 4 virtual guests. top - 11:02:02 up 194 days, 23:09, 5 users, load average: 18.78, 12.05, 13.55 Tasks: 113 total, 4 running, 109 sleeping, 0 stopped, 0 zombie Cpu0 : 71.6%us, 19.0%sy, 0.0%ni, 8.8%id, 0.0%wa, 0.3%hi, 0.3%si, 0.0%st Cpu1 : 74.3%us, 10.4%sy, 0.0%ni, 15.3%id, 0.0%wa, 0.0%hi, 0.0%si, 0.0%st Cpu2 : 72.5%us, 17.6%sy, 0.0%ni, 9.8%id, 0.0%wa, 0.0%hi, 0.0%si, 0.0%st Cpu3 : 79.5%us, 4.6%sy, 0.0%ni, 16.0%id, 0.0%wa, 0.0%hi, 0.0%si, 0.0%st Mem: 8178884k total, 8129980k used, 48904k free, 134904k buffers Swap: 10490436k total, 148k used, 10490288k free, 6129728k cached PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND 7312 root 6 -10 1149m 921m 559m R 97 11.5 107947:09 vmware-vmx 6995 root 6 -10 779m 687m 317m R 92 8.6 107374:31 vmware-vmx 6693 root 6 -10 880m 659m 409m S 85 8.3 76947:33 vmware-vmx 12937 root 6 -10 960m 719m 523m S 75 9.0 67219:49 vmware-vmx In bold are the cpu usage for my 4 virtuals guests These guests are running on a linux system, and the appropriate process are usually 5% - 15% of cpu I don't understang why , since a few days I have this big problem. This is the "top" on a virtual guest which is at 95% of cpu load top - 11:23:15 up 194 days, 23:13, 4 users, load average: 0.25, 0.47, 0.59 Tasks: 92 total, 2 running, 90 sleeping, 0 stopped, 0 zombie Cpu(s): 1.4%us, 7.7%sy, 0.0%ni, 90.5%id, 0.5%wa, 0.0%hi, 0.0%si, 0.0%st Mem: 382296k total, 369732k used, 12564k free, 145156k buffers Swap: 979924k total, 13956k used, 965968k free, 86988k cached PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND 3691 root 20 0 23948 1148 960 S 13.0 0.3 15339:23 vmware-guestd 3840 root 20 0 19880 584 512 S 7.7 0.2 1729:17 hald-addon-stor This virtual guest state is ok ... If anyone has any ideas .. Thanks

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• How do you mimic a UK server on a VM?

  - by Strop

  The product I'm working on has both a US and UK version. We have a service that is not picking up the correct resx file on our UK test server. After tracking it down through code, we have the correct CurrentCulture set up to "en-GB" but the CurrentUICulture is still "en-US". Obviously we don't have something set correctly. How do you correctly set up an UK VM from the US?

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• Track sales and commission with third-party tool

  - by Andrew

  I have a clothing website where I link to various clothing retailers. I have reached an agreement with one of the retailers whereby they will pay a commission to us for every sale they make from traffic that was referred by our site. I need a mechanism for tracking how much commission should be paid to us, that involves as little work as possible to implement from their side. We both have Google Analytics. Option 1: They record a goal in their GA account whenever someone makes a purchase on their site. They see how many completed goals are marked as referral traffic from our site and calculate commission accordingly. The problem with this is that the whole process of calculating and paying commission will be manual. They will need to frequently check how many sales were generated by referral traffic from our site, and probably we will have to chase them for commission payments. Also - since we won't have access to their GA data - we will need to trust that they report all sales accurately. Option 2: Sign them up to an affiliate network like Commission Junction or Google's Affiliate Network, and connect to them through this network. The problem with this solution is that it seems too heavyweight; ideally we don't want to ask a retailer to go through the whole sign up process just to deal with us and pay us commission. I am assuming that there must be some lightweight service that tracks the number of sales by one site and pays commission accordingly to the other site, where the sign up and installation procedure is simple and fast.

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• Store profile image of all users into single directory or per subdirectory id?

  - by Luccas

  I'm using amazon s3 as storage for users profile pic. I see that many websites generates large random filenames and put them into the same root directory like: http://xxx.us-east-1.amazonaws.com/aHR0cHM6Ly9mYmNkbi1wcm9maWxlLWEuYWthbWFpaGQubmV0L2hwcm9maWxlLWFrLWFzaDIvMjczMzkxXzEwMDAwMDMxMjAxMzg5OV81NTk3MjM4Mzdfbi5qcGc.jpg And my question is: What are the pros and cons of that approach? If I palce them into different directories, what problems I will have in future? http://xxx.us-east-1.amazonaws.com/users/id/username.jpg or http://xxx.us-east-1.amazonaws.com/users/id/random_number.jpg Thanks!

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• Can I add a second mobile/cell network to my Blackberry Express Server?

  - by cagcowboy

  We have recently installed Blackberry Express Server for our UK Blackberry users (who are on Vodafone, not sure if the network matters) Our US users have got wind of this and are hoping we can do the same for them. (They're mostly on AT&T) The UK & US Exchange mailboxes are based on 2 different exchange servers So... Q. Is it possible to support the US users with the current installation/server configuration?

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• Session Evaluations

  - by BuckWoody

  I do a lot of public speaking. I write, teach, present and communicate at many levels. I love to do those things. And I love to get better at them. And one of the ways you get better at something is to get feedback on how you did. That being said, I have to confess that I really despise the “evaluations” I get at most venues. From college to technical events to other locations, at Microsoft and points in between, I find these things to be just shy of damaging, and most certainly useless. And it’s not always your fault. Ouch. That seems harsh. But let me ask you one question – and be as honest as you can with the answer – think about it first: “What is the point of a session evaluation?” I’m not saying there isn’t one. In fact, I think there’s a really important reason for them. In my mind, it’s really this: To make the speaker / next session better. Now, if you look at that, you can see right away that most session evals don’t accomplish this goal – not even a little. No, the way that they are worded and the way you (and I) fill them out, it’s more like the implied goal is this: Tell us how you liked this speaker / session. The current ones are for you, not for the speaker or the next person. It’s a popularity contest. Don’t get me wrong. I want to you have a good time. I want you to learn. I want (desperately, oh, please oh please) for you to like me. But in fact, that’s probably not why you went to the session / took the class / read that post. No, you want to learn, and to learn for a particular reason. Remember, I’m talking about college classes, sessions and other class environments here, not a general public event. Most – OK, all – session evaluations make you answer the second goal, not the first. Let’s see how: First, they don’t ask you why you’re there. They don’t ask you if you’re even qualified to evaluate the session or speaker. They don’t ask you how to make it better or keep it great. They use odd numeric scales that are meaningless. For instance, can someone really tell me the difference between a 100-level session and a 200-level one? Between a 400-level and a 500? Is it “internals” (whatever that means) or detail, or length or code, or what? I once heard a great description: A 100-level session makes me say, “wow - I’m smart.” A 500-level session makes me say “wow – that presenter is smart.” And just what is the difference between a 6 and a 7 answer on this question: How well did the speaker know the material? 1  2  3  4  5  6  7  8  9  10 Oh. My. Gosh. How does that make the next session better, or the speaker? And what criteria did you use to answer? And is a “10” better than a “1” (not always clear, and various cultures answer this differently). When it’s all said and done, a speaker basically finds out one thing from the current session evals: “They liked me. They really really liked me.” Or, “Wow. I think I may need to schedule some counseling for the depression I’m about to go into.” You may not think that’s what the speaker hears, but trust me, they do. Those are the only two reactions to the current feedback sheets they get. Either they keep doing what they are doing, or they get their feelings hurt. They just can’t use the information provided to do better. Sorry, but there it is. Keep in mind I do want your feedback. I want to get better. I want you to get your money and time’s worth, probably as much as any speaker alive. But I want those evaluations to be accurate, specific and actionable. I want to know if you had a good time, sure, but I also want to know if I did the right things, and if not, if I can do something different or better. And so, for your consideration, here is the evaluation form I would LOVE for you to use. Feel free to copy it and mail it to me any time. I’m going to put some questions here, and then I’ll even include why they are there. Notice that the form asks you a subjective question right away, and then makes you explain why. That’s work on your part. Notice also that it separates the room and the coffee and the lights and the LiveMeeting from the presenter. So many presenters are faced with circumstances beyond their control, and yet are rated high or low personally on those things. This form helps tease those apart. It’s not numeric. Numbers are easier for the scoring committees but are useless for you and me. So I don’t have any numbers. We’re actually going to have to read these things, not put them in a machine. Hey, if you put in the work to write stuff down, the least we could do is take the time to read it. It’s not anonymous. If you’ve got something to say, say it, and own up to it. People are not “more honest” when they are anonymous, they are less honest. So put your name on it. In fact – this is radical – I posit that these evaluations should be publicly available. Forever. Just like replies to a blog post. Hey, if I’m an organizer, I would LOVE to be able to have access to specific, actionable information on the attendees and the speakers. So if you want mine to be public, go for it. I’ll take the good and the bad. Enjoy. ------------------------------------------------------------------------------------------------------------------------------------------- Session Evaluation – Date, Time, Location, Topic Thanks for giving us your time today. We know that’s valuable, and we hope you learned something you can use from the session. If you can answer these questions as completely as you can, it will help the next person who attends a session here. Your Name: What you do for a living: (We Need your background to evaluate your evaluation) How long you have been doing that: (Again, we need your background to evaluate your evaluation) Paste Session Description Here: (This is what I said I would talk about) Did you like the session?                     No        Meh        Yes (General subjective question – overall “feeling”. You’ll tell us why in a minute.)  Tell us about the venue. Temperature, lights, coffee, or the online sound, performance, anything other than the speaker and the material. (Helps the logistics to be better or as good for the next person) 1. What did you expect to learn in this session? (How did you interpret that extract – did you have expectations that I should work towards for the next person?) 2. Did you learn what you expected to learn? Why? Be very specific. (This is the most important question there is. It tells us how to make the session better for someone like you.) 3. If you were giving this presentation, would you have done anything differently? What? (Helps us to gauge you, the listener, and might give us a great idea on how to do something better. Thanks!) 4. What will you do with the information you got? (Every presenter wants you to learn, and learn something useful. This will help us do that as well or better)  

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• Specifying a Postfix Instance to send outbound email

  - by Catherine Jefferson

  I have a CentOS 6.5 server running Postfix 2.6x (the default distribution) with five public IPv4 IPs bound to it. Each IP has DNS and rDNS set separately. Each uses a different hostname at a different domain. I have five Postfix instances, one bound to each IP, like this example: 192.168.34.104 red.example.com /etc/postfix 192.168.36.48 green.example.net /etc/postfix-green 192.168.36.49 pink.example.org /etc/postfix-pink 192.168.36.50 orange.example.info /etc/postfix-orange 192.168.36.51 blue.example.us /etc/postfix-blue I've tested each IP by telneting to port 25. Postfix answers and banners properly with the correct hostname. Email is received on all of these instances with no problems and is routed to the correct place. This setup, minus the final instance, has existed for a couple of years and works. I never bothered to set up outbound email to go through any but the main instance, however; there was no need. Now I need to send email from blue.example.us that actually leaves from that interface and IP, such that the Received headers show blue.example.us as the sending mailhost, so that SPF and DKIM validate, etc etc. The email that will be sent from blue.example.com is a feedback loop sent by a single shell account on the server (account5), an account that is dedicated to sending this email. The account receives the feedback loop emails from servers on other networks, saves the bodies of those emails, and then generates a new outbound email header, appends the saved body, and sends the email. It's sending by piping each email to sendmail -oi -t. We're doing it this way to mask the identities of the initial servers. The procmail script that processes these emails works correctly. However, I cannot configure this account to send email through the proper Postfix instance/IP/interface. The exact same account and script sends email through the main Postfix instance /etc/postfix without any issues. When I change MAIL_CONFIG to point to /etc/postfix-blue in either .bash_profile or the Procmail script that handles this email, though, I get this error: sendmail: fatal: User account5(###) is not allowed to submit mail I've read the manuals on Postfix.org, searched Google, and tried the suggestions in three previous answers here on ServerFault.com: Postfix - specify interface to deliver outbound mail on Postfix user is not allowed to submit mail Postfix rejects php mails I have been careful to stop and restart Postfix after each configuration change, and tested the results. Nothing has worked. The main postfix instance happily accepts outbound email from account5. The postfix-blue instance continues to reject email from account5 with the sendmail error above. As tempting as it is to blame machine hostility, I know that I must be missing something or doing something wrong. Does anybody have any suggestions as to what it might be? Please feel free to ask for further information about my setup if you need it. =-=-=-=-=-=-=-=-=-= At the request of the responder, here are main.cf and master.cf for a) the main postfix instance ("red.example.com") and b) the FBL instance ("blue.example.us") [NOTE: All parameters not specified below were left at the default Postfix 2.6 settings] MAIN: master.cf smtp inet n - n - - smtpd main.cf myhostname = red.example.com mydomain = example.com inet_interfaces = $myhostname, localhost inet_protocols = all lmtp_host_lookup = native smtp_host_lookup = native ignore_mx_lookup_error = yes mydestination = $myhostname, localhost.$mydomain, localhost local_recipient_maps = mynetworks = 192.168.34.104/32 relay_domains = example.com, example.info, example.net, example.org, example.us relayhost = [192.168.34.102] # Separate physical server, main mailserver. relay_recipient_maps = hash:/etc/postfix/relay_recipients alias_maps = hash:/etc/aliases alias_database = hash:/etc/aliases smtpd_banner = $myhostname ESMTP $mail_name multi_instance_wrapper = ${command_directory}/postmulti -p -- multi_instance_enable = yes multi_instance_directories = /etc/postfix-green /etc/postfix-pink /etc/postfix-orange /etc/postfix-blue FBL: master.cf 184.173.119.103:25 inet n - n - - smtpd main.cf myhostname = blue.example.us mydomain = blue.example.us <= Deliberately set to subdomain only. myorigin = $mydomain inet_interfaces = $myhostname lmtp_host_lookup = native smtp_host_lookup = native ignore_mx_lookup_error = yes mydestination = $myhostname local_recipient_maps = unix:passwd.byname $alias_maps $virtual_alias_maps mynetworks = 192.168.36.51/32, 192.168.35.20/31 <= Second IP is backup MX servers relay_domains = $mydestination recipient_canonical_maps = hash:/etc/postfix-blue/canonical virtual_alias_maps = hash:/etc/postfix-fbl/virtual alias_maps = hash:/etc/aliases, hash:/etc/postfix-blue/canonical alias_maps = hash:/etc/aliases, hash:/etc/postfix-blue/canonical mailbox_command = /usr/bin/procmail -a "$EXTENSION" DEFAULT=$HOME/Mail/ MAILDIR=$HOME/Mail smtpd_banner = $myhostname ESMTP $mail_name authorized_submit_users = multi_instance_name = postfix-blue multi_instance_enable = yes

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• Puppet write hosts using api call

  - by Ben Smith

  I'm trying to write a puppet function that calls my hosting environment (rackspace cloud atm) to list servers, then update my hosts file. My get_hosts function is currently this: require 'rubygems' require 'cloudservers' module Puppet::Parser::Functions newfunction(:get_hosts, :type => :rvalue) do |args| unless args.length == 1 raise Puppet::ParseError, "Must provide the datacenter" end DC = args[0] USERNAME = DC == "us" ? "..." : "..." API_KEY = DC == "us" ? "..." : "..." AUTH_URL = DC == "us" ? CloudServers::AUTH_USA : CloudServers::AUTH_UK DOMAIN = "..." cs = CloudServers::Connection.new(:username => USERNAME, :api_key => API_KEY, :auth_url => AUTH_URL) cs.list_servers_detail.map {|server| server.map {|s| { s[:name] + "." + DC + DOMAIN => { :ip => s[:addresses][:private][0], :aliases => s[:name] }}} } end end And I have a hosts.pp that calls this and 'should' write it to /etc/hosts. class hosts::us { $hosts = get_hosts("us") hostentry { $hosts: } } define hostentry() { host{ $name: ip => $name[ip], host_aliases => $name[aliases] } } As you can imagine, this isn't currently working and I'm getting a 'Symbol as array index at /etc/puppet/manifests/hosts.pp:2' error. I imagine, once I've realised what I'm currently doing wrong there will be more errors to come. Is this a good idea? Can someone help me work out how to do this?

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• Fixing Broken Groups

  - by themaestro

  Hey, I just got onto a new project with the student government at my University and we're trying to get our webserver into a more workable state. The current problem is that all of us for some reason have sudo power on the server, but we can't write/create files anywhere on the server (as far as we can tell) currently. Our groups are currently as follows: /srv/ice/db$ groups goshri sshamim rmenezes goshri : goshri sshamim : sshamim ptx rmenezes : rmenezes ptx daifotis : daifotis ptx We added a few of us to ptx because we thought that might give us write access but it didn't. We have a bunch of webapps running on this server but since it's university things change hands quickly. What can we do to give us read access?

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• How Do You Get Answers?

  - by Grant Fritchey

  We all learn differently. Some people really prefer to sit with a book. Others need class room time, with an instructor. Still others just want to do things themselves until they figure them out. And sometimes, it's all of the above. Since we all learn differently, is it any surprise that we ask questions differently? Some of us are going to want to phrase a very focused question that should yield a limited and concise answer. Others are going to want to have a long involved discussion with possible variations. There are those among us who will want to know whether or not their peers agree with a given answer. Still more are going to want to see lots of points of view dished out so they can understand things in a different way. Many of us want to know when a question has been asked that there is a hard, well defined answer. The rest are willing to read through a bevy of answers and discussion, deciding for ourselves who has come up with the best solution. Where am I going with this? Excellent question. Since we all ask questions in different ways isn't it great that we have places to go that let us ask questions and get answers in a way that's best suited to our individual preferences. Do you want the long-running discussion format? Then you should be hanging out on the forums over at SQL Server Central. Do you want specific answers with direct peer evaluation of the strength of those answers? Then you should be hanging out on the forums over at Ask SQL Server Central. You can get answers to your questions, and do it in a way that's most comfortable for you.

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• whats the difference between 101 and 102 key keyboards, and which do i need for UK laptop

  - by Tom

  I want to replace the US keyboard on my laptop with a UK one. I thought that UK keyboards were 102 and US were 101 as my Uk one has a (#) key and the US one doesn't. But the UK replacement part keyboard specifies 101 keys, so I am now confused. Can someone set me straight on this...!

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• Can my employer force me to backup my personal machine? [closed]

  - by Eric B

  Here's the background: Approximately 1.25 years ago, the company I work for was acquired by a larger 400 person company. Before acquisition (and today still) we are all remote employees using our own personal hardware for work-related duties (coding, email, etc). We are approximately 15 employees within the larger organization. Some time after acquisition, the now owning company was slapped with a civil lawsuit. Part of this lawsuit (discovery) is requiring them to retrieve & store from us any related information. Because we were a separate company up until acquisition, there is a high probability that our personal machines might contain information about what the lawsuit alleges (email, documents, chat logs?, etc). Obviously, this depends largely on the person's job function (engineer vs. customer support vs. CEO). All employees are being required to comply. Since acquisition (1.25 yrs), the new company has not provided us with company laptops/desktops. We continue to use personal hardware, licenses, etc for work. Email is via POP3s and not hanging around on the mail server - it's on everyone's client. Documents are spread across personal machines. So, now they want us each to backup our complete personal machines. They are allowing us to create a "personal" folder where we can place personal documents. That single folder will be excluded from backup. Of course, that means total re-arrangement of documents, etc. For most of us, 99% of the data on the machine is NOT related to work. So, what's the consensus? Should we comply? What is their recourse if we do not?

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• Change base language of Windows 8 Installer

  - by Firedragon

  I have access to Dreamspark and Windows 8. When I picked the version I picked English which is fine, but it is US English however I realised I should have picked UK English instead. You are only allowed one version so i cannot switch it. Now, I can change the language pack later to UK English but in the language bar US English is always listed and seems impossible to remove and system restore reverts to US English. Is there a way to fully change the base language to UK in the installer, so in effect makin the installer offer US and UK English, or just UK English as if I had chosen the correct version?

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• CURL -I issue stop responding when contain "="

  - by user1512778

  i did this command : curl -I 'http://criminaljustice.state.ny.us/cgi/internet/nsor/fortecgi?serviceName=WebNSOR&templateName=detail.htm&requestingHandler=WebNSORDetailHandler&ID=368343543' but stuck but if i did this : curl -I 'http://criminaljustice.state.ny.us/cgi/internet/nsor/fortecgi' HTTP/1.1 200 OK Content-length: 207 Content-type: text/html Server: Sun-ONE-Web-Server/6.1 Date: Sat, 15 Dec 2012 08:49:14 GMT Via: 1.1 proxy-internet-revproxy Proxy-agent: Oracle-iPlanet-Proxy-Server/4.0 then i try shorten it : curl -I 'http://criminaljustice.state.ny.us/cgi/internet/nsor/fortecgi?serviceName=WebNSOR&templateName=detail.htm' stuck too i dont know why seems like if the url contain "=" it stop responding so tried this url removing the "=" (serviceName=WebNSOR to serviceNameWebNSOR) : curl -I 'http://criminaljustice.state.ny.us/cgi/internet/nsor/fortecgi?serviceNameWebNSOR' HTTP/1.1 200 OK Content-length: 207 Content-type: text/html Server: Sun-ONE-Web-Server/6.1 Date: Sat, 15 Dec 2012 08:50:38 GMT Via: 1.1 proxy-internet-revproxy Proxy-agent: Oracle-iPlanet-Proxy-Server/4.0 why i cant use = ? please assist me

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• Session Cookies and IE 8

  - by Matt Luongo

  I recently built a simple web-app deployed over Tomcat. The app uses pretty standard session based security where a user who has logged in is given a session. Sessions work fine in Firefox and Chrome, but require the use of jsessionid in the URL for IE (tested 7 & 8), set to medium privacy. In IE 8, I tried to override cookie handling, setting "Allow all 3rd party cookies" and "Allow all session cookies"- no dice. However, when I run Tomcat on my local machine, IE accepts the cookie, and sessions work just fine. And now, for the HTTP headers. From Chrome, a logged in user gets a session GET http://devl:8080/testing/ HTTP/1.1 Host: devl:8080 Connection: keep-alive User-Agent: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US) AppleWebKit/532.5 (KHTML, like Gecko) Chrome/4.1.249.1036 Safari/532.5 Accept: application/xml,application/xhtml+xml,text/html;q=0.9,text/plain;q=0.8,image/png,*/*;q=0.5 Accept-Encoding: gzip,deflate,sdch Accept-Language: en-US,en;q=0.8 Accept-Charset: ISO-8859-1,utf-8;q=0.7,*;q=0.3 HTTP/1.1 200 OK Server: Apache-Coyote/1.1 P3P: CP="NON CURa ADMa DEVa TAIa OUR BUS IND UNI COM NAV INT STA" Set-Cookie: JSESSIONID=9280023BCE2046F32B13C89130CBC397; Path=/testing Content-Type: text/html;charset=UTF-8 Content-Language: en-US Content-Length: 2450 Date: Fri, 26 Mar 2010 14:14:40 GMT GET http://devl:8080/testing/logout HTTP/1.1 Host: devl:8080 Connection: keep-alive User-Agent: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US) AppleWebKit/532.5 (KHTML, like Gecko) Chrome/4.1.249.1036 Safari/532.5 Referer: http://devl:8080/testing/ Accept: application/xml,application/xhtml+xml,text/html;q=0.9,text/plain;q=0.8,image/png,*/*;q=0.5 Accept-Encoding: gzip,deflate,sdch Accept-Language: en-US,en;q=0.8 Accept-Charset: ISO-8859-1,utf-8;q=0.7,*;q=0.3 Cookie: JSESSIONID=9280023BCE2046F32B13C89130CBC397 ... From IE 8, with standard medium level security and privacy- GET http://devl:8080/testing/ HTTP/1.1 Accept: application/x-ms-application, image/jpeg, application/xaml+xml, image/gif, image/pjpeg, application/x-ms-xbap, */* Accept-Language: en-US User-Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Win64; x64; Trident/4.0; .NET CLR 2.0.50727; SLCC2; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; MDDC; Tablet PC 2.0) UA-CPU: AMD64 Accept-Encoding: gzip, deflate Host: devl:8080 Connection: Keep-Alive HTTP/1.1 200 OK Server: Apache-Coyote/1.1 P3P: CP="NON CURa ADMa DEVa TAIa OUR BUS IND UNI COM NAV INT STA" Set-Cookie: JSESSIONID=192999F922D6E9C868314452726764BA; Path=/testing Content-Type: text/html;charset=UTF-8 Content-Language: en-US Content-Length: 2450 Date: Fri, 26 Mar 2010 14:32:34 GMT GET http://devl:8080/testing/logout HTTP/1.1 Accept: application/x-ms-application, image/jpeg, application/xaml+xml, image/gif, image/pjpeg, application/x-ms-xbap, */* Referer: http://devl:8080/testing/;jsessionid=6371A83EFE39A46997544F9146AA5CEA Accept-Language: en-US User-Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Win64; x64; Trident/4.0; .NET CLR 2.0.50727; SLCC2; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; MDDC; Tablet PC 2.0) UA-CPU: AMD64 Accept-Encoding: gzip, deflate Connection: Keep-Alive Host: devl:8080 ... I thought it might be P3P, but on adding a compact policy, nothing changes. This is the standard Tomcat session, so I'm really surprised I haven't been able to find other people with the same problem so far. Anyone have any ideas?

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• Who IS Brian Solis?

  - by Michael Snow

  Q: Brian, Welcome to the WebCenter Blog. Can you tell our readers your current role and what career path brought you here? A: I’m proudly serving as a principal analyst at Altimeter Group, a research based advisory firm in Silicon Valley. My career path, well, let’s just say it’s a long and winding road. As a kid, I was fascinated with technology. I learned programming at an early age and found myself naturally drawn to all things tech. I started my career as a database programmer at a technology marketing agency in Southern California. When I saw the chance to work with tech companies and help them better market their capabilities to businesses and consumers, I switched focus from programming to marketing and advertising. As technologist, my approach to marketing was different. I didn’t believe in hype, fluff or buzz words. I believed in translating features into benefits and specifications and capabilities into solutions for real world problems and opportunities. In the mid 90’s I experimented with direct to consumer/customer engagement in dedicated technology forums and boards. I quickly realized that the entire approach to do so would need to change. Therefore, I learned and developed new methods for a more social and informed way of engaging people in ways that helped them, marketed the company, and also tied to tangible benefits for the company. This work would lead me to start an agency in 1999 dedicated to interactive marketing. As I continued to experiment with interactive platforms, I developed interesting methods for converting one-to-many forms of media into one-to-one-to-many programs. I ran that company until joining Altimeter Group. Along the way, in the early 2000s, I realized that everything was changing and that there were others like me finding success in what would become a more social form of media. I dedicated a significant amount of my time to sharing everything that I learned in the form of articles, blogs, and eventually books. My mission became to share my experience with anyone who’d listen. It would later become much bigger than marketing, this would lead to a decade of work, that still continues, in business transformation. Then and now, I find myself always assuming the role of a student. Q: As an industry analyst & technology change evangelist, what are you primarily focused on these days? A: As a digital analyst, I study how disruptive technology impacts business. As an aspiring social scientist, I study how technology affects human behavior. I explore both horizons professionally and personally to better understand the future of popular culture and also the opportunities that exist for organizations to improve relationships and experiences with customers and the people that are important to them. Q: People cite that the line between work and life is getting more and more blurred. Do you see your personal life influencing your professional work? A: The line between work and life isn’t blurred it’s been overtly crossed and erased. We live in an always on society. The digital lifestyle keeps us connected to one another it keeps us connected all the time. Whether your sending or checking email, trying to catch up, or simply trying to get ahead, people are spending the equivalent of an extra day at work in the time they spend out of work…working. That’s absurd. It’s a matter of survival. It’s also a matter of unintended, subconscious self-causation. We brought this on ourselves and continue to do so. Think about your day. You’re in meetings for the better part of each day. You probably spend evenings and weekends catching up on email and actually doing the work you couldn’t get to during the day. And, your co-workers and executives are doing the same thing. So if you try to slow down, you find yourself at a disadvantage as you’re willfully pulling yourself out of an unfortunate culture of whenever wherever business dynamics. If you’re unresponsive or unreachable, someone within your organization or on your team is accessible. Over time, this could contribute to unfavorable impressions. I choose to steer my life balance in ways that complement one another. But, I don’t pretend to have this figured out by any means. In fact, I find myself swimming upstream like those around me. It’s essentially a competition for relevance and at some point I’ll learn how to earn attention and relevance while redrawing the line between work and life. Q: How can people keep up with what you’re working on? A: The easy answer is that people can keep up with me at briansolis.com. But, I also try to reach people where their attention is focused. Whether it’s Facebook (facebook.com/briansolis), Twitter (@briansolis), Google+ (+briansolis), Youtube (briansolis.tv) or through books and conferences, people can usually find me in a place of their choosing. Q: Recently, you’ve been working with us here at Oracle on something exciting coming up later this week. What’s on the horizon? A: I spent some time with the Oracle team reviewing the idea of Digital Darwinism and how technology and society are evolving faster than many organizations can adapt. Digital Darwinism: How Brands Can Survive the Rapid Evolution of Society and Technology Thursday, December 13, 2012, 10 a.m. PT / 1 p.m. ET Q: You’ve been very actively pursued for media interviews and conference and company speaking engagements – anything you’d like to share to give us a sneak peak of what to expect on Thursday’s webcast? A: We’re inviting guests to join us online as we dive into the future of business and how the convergence of technology and connected consumerism would ultimately impact how business is done. It’ll be an exciting and revealing conversation that explores just how much everything is changing. We’ll also review the importance of adapting to emergent trends and how to compete for the future. It’s important to recognize that change is not happening to us, it’s happening because of us. We are part of the revolution and therefore we need to help organizations adapt from the inside out. Watch the Entire Oracle Social Business Thought Leaders Webcast Series On-Demand and Stay Tuned for More to Come in 2013!

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