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• Strange Recurrent Excessive I/O Wait

  - by Chris

  I know quite well that I/O wait has been discussed multiple times on this site, but all the other topics seem to cover constant I/O latency, while the I/O problem we need to solve on our server occurs at irregular (short) intervals, but is ever-present with massive spikes of up to 20k ms a-wait and service times of 2 seconds. The disk affected is /dev/sdb (Seagate Barracuda, for details see below). A typical iostat -x output would at times look like this, which is an extreme sample but by no means rare: iostat (Oct 6, 2013) tps rd_sec/s wr_sec/s avgrq-sz avgqu-sz await svctm %util 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 16.00 0.00 156.00 9.75 21.89 288.12 36.00 57.60 5.50 0.00 44.00 8.00 48.79 2194.18 181.82 100.00 2.00 0.00 16.00 8.00 46.49 3397.00 500.00 100.00 4.50 0.00 40.00 8.89 43.73 5581.78 222.22 100.00 14.50 0.00 148.00 10.21 13.76 5909.24 68.97 100.00 1.50 0.00 12.00 8.00 8.57 7150.67 666.67 100.00 0.50 0.00 4.00 8.00 6.31 10168.00 2000.00 100.00 2.00 0.00 16.00 8.00 5.27 11001.00 500.00 100.00 0.50 0.00 4.00 8.00 2.96 17080.00 2000.00 100.00 34.00 0.00 1324.00 9.88 1.32 137.84 4.45 59.60 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 22.00 44.00 204.00 11.27 0.01 0.27 0.27 0.60 Let me provide you with some more information regarding the hardware. It's a Dell 1950 III box with Debian as OS where uname -a reports the following: Linux xx 2.6.32-5-amd64 #1 SMP Fri Feb 15 15:39:52 UTC 2013 x86_64 GNU/Linux The machine is a dedicated server that hosts an online game without any databases or I/O heavy applications running. The core application consumes about 0.8 of the 8 GBytes RAM, and the average CPU load is relatively low. The game itself, however, reacts rather sensitive towards I/O latency and thus our players experience massive ingame lag, which we would like to address as soon as possible. iostat: avg-cpu: %user %nice %system %iowait %steal %idle 1.77 0.01 1.05 1.59 0.00 95.58 Device: tps Blk_read/s Blk_wrtn/s Blk_read Blk_wrtn sdb 13.16 25.42 135.12 504701011 2682640656 sda 1.52 0.74 20.63 14644533 409684488 Uptime is: 19:26:26 up 229 days, 17:26, 4 users, load average: 0.36, 0.37, 0.32 Harddisk controller: 01:00.0 RAID bus controller: LSI Logic / Symbios Logic MegaRAID SAS 1078 (rev 04) Harddisks: Array 1, RAID-1, 2x Seagate Cheetah 15K.5 73 GB SAS Array 2, RAID-1, 2x Seagate ST3500620SS Barracuda ES.2 500GB 16MB 7200RPM SAS Partition information from df: Filesystem 1K-blocks Used Available Use% Mounted on /dev/sdb1 480191156 30715200 425083668 7% /home /dev/sda2 7692908 437436 6864692 6% / /dev/sda5 15377820 1398916 13197748 10% /usr /dev/sda6 39159724 19158340 18012140 52% /var Some more data samples generated with iostat -dx sdb 1 (Oct 11, 2013) Device: rrqm/s wrqm/s r/s w/s rsec/s wsec/s avgrq-sz avgqu-sz await svctm %util sdb 0.00 15.00 0.00 70.00 0.00 656.00 9.37 4.50 1.83 4.80 33.60 sdb 0.00 0.00 0.00 2.00 0.00 16.00 8.00 12.00 836.00 500.00 100.00 sdb 0.00 0.00 0.00 3.00 0.00 32.00 10.67 9.96 1990.67 333.33 100.00 sdb 0.00 0.00 0.00 4.00 0.00 40.00 10.00 6.96 3075.00 250.00 100.00 sdb 0.00 0.00 0.00 0.00 0.00 0.00 0.00 4.00 0.00 0.00 100.00 sdb 0.00 0.00 0.00 2.00 0.00 16.00 8.00 2.62 4648.00 500.00 100.00 sdb 0.00 0.00 0.00 0.00 0.00 0.00 0.00 2.00 0.00 0.00 100.00 sdb 0.00 0.00 0.00 1.00 0.00 16.00 16.00 1.69 7024.00 1000.00 100.00 sdb 0.00 74.00 0.00 124.00 0.00 1584.00 12.77 1.09 67.94 6.94 86.00 Characteristic charts generated with rrdtool can be found here: iostat plot 1, 24 min interval: http://imageshack.us/photo/my-images/600/yqm3.png/ iostat plot 2, 120 min interval: http://imageshack.us/photo/my-images/407/griw.png/ As we have a rather large cache of 5.5 GBytes, we thought it might be a good idea to test if the I/O wait spikes would perhaps be caused by cache miss events. Therefore, we did a sync and then this to flush the cache and buffers: echo 3 > /proc/sys/vm/drop_caches and directly afterwards the I/O wait and service times virtually went through the roof, and everything on the machine felt like slow motion. During the next few hours the latency recovered and everything was as before - small to medium lags in short, unpredictable intervals. Now my question is: does anybody have any idea what might cause this annoying behaviour? Is it the first indication of the disk array or the raid controller dying, or something that can be easily mended by rebooting? (At the moment we're very reluctant to do this, however, because we're afraid that the disks might not come back up again.) Any help is greatly appreciated. Thanks in advance, Chris. Edited to add: we do see one or two processes go to 'D' state in top, one of which seems to be kjournald rather frequently. If I'm not mistaken, however, this does not indicate the processes causing the latency, but rather those affected by it - correct me if I'm wrong. Does the information about uninterruptibly sleeping processes help us in any way to address the problem? @Andy Shinn requested smartctl data, here it is: smartctl -a -d megaraid,2 /dev/sdb yields: smartctl 5.40 2010-07-12 r3124 [x86_64-unknown-linux-gnu] (local build) Copyright (C) 2002-10 by Bruce Allen, http://smartmontools.sourceforge.net Device: SEAGATE ST3500620SS Version: MS05 Serial number: Device type: disk Transport protocol: SAS Local Time is: Mon Oct 14 20:37:13 2013 CEST Device supports SMART and is Enabled Temperature Warning Disabled or Not Supported SMART Health Status: OK Current Drive Temperature: 20 C Drive Trip Temperature: 68 C Elements in grown defect list: 0 Vendor (Seagate) cache information Blocks sent to initiator = 1236631092 Blocks received from initiator = 1097862364 Blocks read from cache and sent to initiator = 1383620256 Number of read and write commands whose size <= segment size = 531295338 Number of read and write commands whose size > segment size = 51986460 Vendor (Seagate/Hitachi) factory information number of hours powered up = 36556.93 number of minutes until next internal SMART test = 32 Error counter log: Errors Corrected by Total Correction Gigabytes Total ECC rereads/ errors algorithm processed uncorrected fast | delayed rewrites corrected invocations [10^9 bytes] errors read: 509271032 47 0 509271079 509271079 20981.423 0 write: 0 0 0 0 0 5022.039 0 verify: 1870931090 196 0 1870931286 1870931286 100558.708 0 Non-medium error count: 0 SMART Self-test log Num Test Status segment LifeTime LBA_first_err [SK ASC ASQ] Description number (hours) # 1 Background short Completed 16 36538 - [- - -] # 2 Background short Completed 16 36514 - [- - -] # 3 Background short Completed 16 36490 - [- - -] # 4 Background short Completed 16 36466 - [- - -] # 5 Background short Completed 16 36442 - [- - -] # 6 Background long Completed 16 36420 - [- - -] # 7 Background short Completed 16 36394 - [- - -] # 8 Background short Completed 16 36370 - [- - -] # 9 Background long Completed 16 36364 - [- - -] #10 Background short Completed 16 36361 - [- - -] #11 Background long Completed 16 2 - [- - -] #12 Background short Completed 16 0 - [- - -] Long (extended) Self Test duration: 6798 seconds [113.3 minutes] smartctl -a -d megaraid,3 /dev/sdb yields: smartctl 5.40 2010-07-12 r3124 [x86_64-unknown-linux-gnu] (local build) Copyright (C) 2002-10 by Bruce Allen, http://smartmontools.sourceforge.net Device: SEAGATE ST3500620SS Version: MS05 Serial number: Device type: disk Transport protocol: SAS Local Time is: Mon Oct 14 20:37:26 2013 CEST Device supports SMART and is Enabled Temperature Warning Disabled or Not Supported SMART Health Status: OK Current Drive Temperature: 19 C Drive Trip Temperature: 68 C Elements in grown defect list: 0 Vendor (Seagate) cache information Blocks sent to initiator = 288745640 Blocks received from initiator = 1097848399 Blocks read from cache and sent to initiator = 1304149705 Number of read and write commands whose size <= segment size = 527414694 Number of read and write commands whose size > segment size = 51986460 Vendor (Seagate/Hitachi) factory information number of hours powered up = 36596.83 number of minutes until next internal SMART test = 28 Error counter log: Errors Corrected by Total Correction Gigabytes Total ECC rereads/ errors algorithm processed uncorrected fast | delayed rewrites corrected invocations [10^9 bytes] errors read: 610862490 44 0 610862534 610862534 20470.133 0 write: 0 0 0 0 0 5022.480 0 verify: 2861227413 203 0 2861227616 2861227616 100872.443 0 Non-medium error count: 1 SMART Self-test log Num Test Status segment LifeTime LBA_first_err [SK ASC ASQ] Description number (hours) # 1 Background short Completed 16 36580 - [- - -] # 2 Background short Completed 16 36556 - [- - -] # 3 Background short Completed 16 36532 - [- - -] # 4 Background short Completed 16 36508 - [- - -] # 5 Background short Completed 16 36484 - [- - -] # 6 Background long Completed 16 36462 - [- - -] # 7 Background short Completed 16 36436 - [- - -] # 8 Background short Completed 16 36412 - [- - -] # 9 Background long Completed 16 36404 - [- - -] #10 Background short Completed 16 36401 - [- - -] #11 Background long Completed 16 2 - [- - -] #12 Background short Completed 16 0 - [- - -] Long (extended) Self Test duration: 6798 seconds [113.3 minutes]

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• How to Tell a Hardware Problem From a Software Problem

  - by Chris Hoffman

  Your computer seems to be malfunctioning — it’s slow, programs are crashing or Windows may be blue-screening. Is your computer’s hardware failing, or does it have a software problem that you can fix on your own? This can actually be a bit tricky to figure out. Hardware problems and software problems can lead to the same symptoms — for example, frequent blue screens of death may be caused by either software or hardware problems. Computer is Slow We’ve all heard the stories — someone’s computer slows down over time because they install too much software that runs at startup or it becomes infected with malware. The person concludes that their computer is slowing down because it’s old, so they replace it. But they’re wrong. If a computer is slowing down, it has a software problem that can be fixed. Hardware problems shouldn’t cause your computer to slow down. There are some rare exceptions to this — perhaps your CPU is overheating and it’s downclocking itself, running slower to stay cooler — but most slowness is caused by software issues. Blue Screens Modern versions of Windows are much more stable than older versions of Windows. When used with reliable hardware with well-programmed drivers, a typical Windows computer shouldn’t blue-screen at all. If you are encountering frequent blue screens of death, there’s a good chance your computer’s hardware is failing. Blue screens could also be caused by badly programmed hardware drivers, however. If you just installed or upgraded hardware drivers and blue screens start, try uninstalling the drivers or using system restore — there may be something wrong with the drivers. If you haven’t done anything with your drivers recently and blue screens start, there’s a very good chance you have a hardware problem. Computer Won’t Boot If your computer won’t boot, you could have either a software problem or a hardware problem. Is Windows attempting to boot and failing part-way through the boot process, or does the computer no longer recognize its hard drive or not power on at all? Consult our guide to troubleshooting boot problems for more information. When Hardware Starts to Fail… Here are some common components that can fail and the problems their failures may cause: Hard Drive: If your hard drive starts failing, files on your hard drive may become corrupted. You may see long delays when you attempt to access files or save to the hard drive. Windows may stop booting entirely. CPU: A failing CPU may result in your computer not booting at all. If the CPU is overheating, your computer may blue-screen when it’s under load — for example, when you’re playing a demanding game or encoding video. RAM: Applications write data to your RAM and use it for short-term storage. If your RAM starts failing, an application may write data to part of the RAM, then later read it back and get an incorrect value. This can result in application crashes, blue screens, and file corruption. Graphics Card: Graphics card problems may result in graphical errors while rendering 3D content or even just while displaying your desktop. If the graphics card is overheating, it may crash your graphics driver or cause your computer to freeze while under load — for example, when playing demanding 3D games. Fans: If any of the fans fail in your computer, components may overheat and you may see the above CPU or graphics card problems. Your computer may also shut itself down abruptly so it doesn’t overheat any further and damage itself. Motherboard: Motherboard problems can be extremely tough to diagnose. You may see occasional blue screens or similar problems. Power Supply: A malfunctioning power supply is also tough to diagnose — it may deliver too much power to a component, damaging it and causing it to malfunction. If the power supply dies completely, your computer won’t power on and nothing will happen when you press the power button. Other common problems — for example, a computer slowing down — are likely to be software problems. It’s also possible that software problems can cause many of the above symptoms — malware that hooks deep into the Windows kernel can cause your computer to blue-screen, for example. The Only Way to Know For Sure We’ve tried to give you some idea of the difference between common software problems and hardware problems with the above examples. But it’s often tough to know for sure, and troubleshooting is usually a trial-and-error process. This is especially true if you have an intermittent problem, such as your computer blue-screening a few times a week. You can try scanning your computer for malware and running System Restore to restore your computer’s system software back to its previous working state, but these aren’t  guaranteed ways to fix software problems. The best way to determine whether the problem you have is a software or hardware one is to bite the bullet and restore your computer’s software back to its default state. That means reinstalling Windows or using the Refresh or reset feature on Windows 8. See whether the problem still persists after you restore its operating system to its default state. If you still see the same problem – for example, if your computer is blue-screening and continues to blue-screen after reinstalling Windows — you know you have a hardware problem and need to have your computer fixed or replaced. If the computer crashes or freezes while reinstalling Windows, you definitely have a hardware problem. Even this isn’t a completely perfect method — for example, you may reinstall Windows and install the same hardware drivers afterwards. If the hardware drivers are badly programmed, the blue-screens may continue. Blue screens of death aren’t as common on Windows these days — if you’re encountering them frequently, you likely have a hardware problem. Most blue screens you encounter will likely be caused by hardware issues. On the other hand, other common complaints like “my computer has slowed down” are easily fixable software problems. When in doubt, back up your files and reinstall Windows. Image Credit: Anders Sandberg on Flickr, comedy_nose on Flickr     

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• How to Play PC Games on Your TV

  - by Chris Hoffman

  No need to wait for Valve’s Steam Machines — connect your Windows gaming PC to your TV and use powerful PC graphics in the living room today. It’s easy — you don’t need any unusual hardware or special software. This is ideal if you’re already a PC gamer who wants to play your games on a larger screen. It’s also convenient if you want to play multiplayer PC games with controllers in your living rom. HDMI Cables and Controllers You’ll need an HDMI cable to connect your PC to your television. This requires a TV with HDMI-in, a PC with HDMI-out, and an HDMI cable. Modern TVs and PCs have had HDMI built in for years, so you should already be good to go. If you don’t have a spare HDMI cable lying around, you may have to buy one or repurpose one of your existing HDMI cables. Just don’t buy the expensive HDMI cables — even a cheap HDMI cable will work just as well as a more expensive one. Plug one end of the HDMI cable into the HDMI-out port on your PC and one end into the HDMI-In port on your TV. Switch your TV’s input to the appropriate HDMI port and you’ll see your PC’s desktop appear on your TV.  Your TV becomes just another external monitor. If you have your TV and PC far away from each other in different rooms, this won’t work. If you have a reasonably powerful laptop, you can just plug that into your TV — or you can unplug your desktop PC and hook it up next to your TV. Now you’ll just need an input device. You probably don’t want to sit directly in front of your TV with a wired keyboard and mouse! A wireless keyboard and wireless mouse can be convenient and may be ideal for some games. However, you’ll probably want a game controller like console players use. Better yet, get multiple game controllers so you can play local-multiplayer PC games with other people. The Xbox 360 controller is the ideal controller for PC gaming. Windows supports these controllers natively, and many PC games are designed specifically for these controllers. Note that Xbox One controllers aren’t yet supported on Windows because Microsoft hasn’t released drivers for them. Yes, you could use a third-party controller or go through the process of pairing a PlayStation controller with your PC using unofficial tools, but it’s better to get an Xbox 360 controller. Just plug one or more Xbox controllers into your PC’s USB ports and they’ll work without any setup required. While many PC games to support controllers, bear in mind that some games require a keyboard and mouse. A TV-Optimized Interface Use Steam’s Big Picture interface to more easily browse and launch games. This interface was designed for using on a television with controllers and even has an integrated web browser you can use with your controller. It will be used on the Valve’s Steam Machine consoles as the default TV interface. You can use a mouse with it too, of course. There’s also nothing stopping you from just using your Windows desktop with a mouse and keyboard — aside from how inconvenient it will be. To launch Big Picture Mode, open Steam and click the Big Picture button at the top-right corner of your screen. You can also press the glowing Xbox logo button in the middle of an Xbox 360 Controller to launch the Big Picture interface if Steam is open. Another Option: In-Home Streaming If you want to leave your PC in one room of your home and play PC games on a TV in a different room, you can consider using local streaming to stream games over your home network from your gaming PC to your television. Bear in mind that the game won’t be as smooth and responsive as it would if you were sitting in front of your PC. You’ll also need a modern router with fast wireless network speeds to keep up with the game streaming. Steam’s built-in In-Home Streaming feature is now available to everyone. You could plug a laptop with less-powerful graphics hardware into your TV and use it to stream games from your powerful desktop gaming rig. You could also use an older desktop PC you have lying around. To stream a game, log into Steam on your gaming PC and log into Steam with the same account on another computer on your home network. You’ll be able to view the library of installed games on your other PC and start streaming them. NVIDIA also has their own GameStream solution that allows you to stream games from a PC with powerful NVIDIA graphics hardware. However, you’ll need an NVIDIA Shield handheld gaming console to do this. At the moment, NVIDIA’s game streaming solution can only stream to the NVIDIA Shield. However, the NVIDIA Shield device can be connected to your TV so you can play that streaming game on your TV. Valve’s Steam Machines are supposed to bring PC gaming to the living room and they’ll do it using HDMI cables, a custom Steam controller, the Big Picture interface, and in-home streaming for compatibility with Windows games. You can do all of this yourself today — you’ll just need an Xbox 360 controller instead of the not-yet-released Steam controller. Image Credit: Marco Arment on Flickr, William Hook on Flickr, Lewis Dowling on Flickr

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• 5 Ways To Try Out and Install Ubuntu On Your Computer

  - by Chris Hoffman

  Want to try out Ubuntu, but not sure where to start? There are lots of ways to try out Ubuntu – you can even install it on Windows and uninstall it from your Control Panel if you don’t like it. Ubuntu can be booted from a USB or CD drive and used without installation, installed under Windows with no partitioning required, run in a window on your Windows desktop, or installed alongside Windows on your computer. 6 Ways Windows 8 Is More Secure Than Windows 7 HTG Explains: Why It’s Good That Your Computer’s RAM Is Full 10 Awesome Improvements For Desktop Users in Windows 8

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• Root username is different to admin username

  - by Chris Poole

  I have somehow changed my root username which seems to have caused my system to disallow me to mount USB, CDROM. My normal username is jenchris, however if I type: su root (and enter the password) then it shows root@jenchris-H55M-UD2H:/home/jenchris# (PLEASE NOTE THE HASH AT THE END OF THE USERNAME!) I think I accidentally hit the hash key at some point whilst typing my username.... This is causing huge problems as I have lost lots of permissions, please can someone help?

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• How To Access the Developer Options Menu and Enable USB Debugging on Android 4.2

  - by Chris Hoffman

  In Android 4.2, the Developer Options menu and USB Debugging option have been hidden. If you need to enable USB Debugging, you can access the Developer Options menu with a quick trick. The developer options aren’t just used by developers. USB Debugging is required by adb, which is used for rooting an Android device, backing it up, installing a custom ROM, taking screenshots from a computer, or doing many other things. Why Does 64-Bit Windows Need a Separate “Program Files (x86)” Folder? Why Your Android Phone Isn’t Getting Operating System Updates and What You Can Do About It How To Delete, Move, or Rename Locked Files in Windows

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• Why Solid-State Drives Slow Down As You Fill Them Up

  - by Chris Hoffman

  The benchmarks are clear: Solid-state drives slow down as you fill them up. Fill your solid-state drive to near-capacity and its write performance will decrease dramatically. The reason why lies in the way SSDs and NAND Flash storage work. Filling the drive to capacity is one of the things you should never do with a solid-state drive. A nearly full solid-state drive will have much slower write operations, slowing down your computer.    

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• HTG Explains: Should You Build Your Own PC?

  - by Chris Hoffman

  There was a time when every geek seemed to build their own PC. While the masses bought eMachines and Compaqs, geeks built their own more powerful and reliable desktop machines for cheaper. But does this still make sense? Building your own PC still offers as much flexibility in component choice as it ever did, but prebuilt computers are available at extremely competitive prices. Building your own PC will no longer save you money in most cases. The Rise of Laptops It’s impossible to look at the decline of geeks building their own PCs without considering the rise of laptops. There was a time when everyone seemed to use desktops — laptops were more expensive and significantly slower in day-to-day tasks. With the diminishing importance of computing power — nearly every modern computer has more than enough power to surf the web and use typical programs like Microsoft Office without any trouble — and the rise of laptop availability at nearly every price point, most people are buying laptops instead of desktops. And, if you’re buying a laptop, you can’t really build your own. You can’t just buy a laptop case and start plugging components into it — even if you could, you would end up with an extremely bulky device. Ultimately, to consider building your own desktop PC, you have to actually want a desktop PC. Most people are better served by laptops. Benefits to PC Building The two main reasons to build your own PC have been component choice and saving money. Building your own PC allows you to choose all the specific components you want rather than have them chosen for you. You get to choose everything, including the PC’s case and cooling system. Want a huge case with room for a fancy water-cooling system? You probably want to build your own PC. In the past, this often allowed you to save money — you could get better deals by buying the components yourself and combining them, avoiding the PC manufacturer markup. You’d often even end up with better components — you could pick up a more powerful CPU that was easier to overclock and choose more reliable components so you wouldn’t have to put up with an unstable eMachine that crashed every day. PCs you build yourself are also likely more upgradable — a prebuilt PC may have a sealed case and be constructed in such a way to discourage you from tampering with the insides, while swapping components in and out is generally easier with a computer you’ve built on your own. If you want to upgrade your CPU or replace your graphics card, it’s a definite benefit. Downsides to Building Your Own PC It’s important to remember there are downsides to building your own PC, too. For one thing, it’s just more work — sure, if you know what you’re doing, building your own PC isn’t that hard. Even for a geek, researching the best components, price-matching, waiting for them all to arrive, and building the PC just takes longer. Warranty is a more pernicious problem. If you buy a prebuilt PC and it starts malfunctioning, you can contact the computer’s manufacturer and have them deal with it. You don’t need to worry about what’s wrong. If you build your own PC and it starts malfunctioning, you have to diagnose the problem yourself. What’s malfunctioning, the motherboard, CPU, RAM, graphics card, or power supply? Each component has a separate warranty through its manufacturer, so you’ll have to determine which component is malfunctioning before you can send it off for replacement. Should You Still Build Your Own PC? Let’s say you do want a desktop and are willing to consider building your own PC. First, bear in mind that PC manufacturers are buying in bulk and getting a better deal on each component. They also have to pay much less for a Windows license than the $120 or so it would cost you to to buy your own Windows license. This is all going to wipe out the cost savings you’ll see — with everything all told, you’ll probably spend more money building your own average desktop PC than you would picking one up from Amazon or the local electronics store. If you’re an average PC user that uses your desktop for the typical things, there’s no money to be saved from building your own PC. But maybe you’re looking for something higher end. Perhaps you want a high-end gaming PC with the fastest graphics card and CPU available. Perhaps you want to pick out each individual component and choose the exact components for your gaming rig. In this case, building your own PC may be a good option. As you start to look at more expensive, high-end PCs, you may start to see a price gap — but you may not. Let’s say you wanted to blow thousands of dollars on a gaming PC. If you’re looking at spending this kind of money, it would be worth comparing the cost of individual components versus a prebuilt gaming system. Still, the actual prices may surprise you. For example, if you wanted to upgrade Dell’s $2293 Alienware Aurora to include a second NVIDIA GeForce GTX 780 graphics card, you’d pay an additional $600 on Alienware’s website. The same graphics card costs $650 on Amazon or Newegg, so you’d be spending more money building the system yourself. Why? Dell’s Alienware gets bulk discounts you can’t get — and this is Alienware, which was once regarded as selling ridiculously overpriced gaming PCs to people who wouldn’t build their own. Building your own PC still allows you to get the most freedom when choosing and combining components, but this is only valuable to a small niche of gamers and professional users — most people, even average gamers, would be fine going with a prebuilt system. If you’re an average person or even an average gamer, you’ll likely find that it’s cheaper to purchase a prebuilt PC rather than assemble your own. Even at the very high end, components may be more expensive separately than they are in a prebuilt PC. Enthusiasts who want to choose all the individual components for their dream gaming PC and want maximum flexibility may want to build their own PCs. Even then, building your own PC these days is more about flexibility and component choice than it is about saving money. In summary, you probably shouldn’t build your own PC. If you’re an enthusiast, you may want to — but only a small minority of people would actually benefit from building their own systems. Feel free to compare prices, but you may be surprised which is cheaper. Image Credit: Richard Jones on Flickr, elPadawan on Flickr, Richard Jones on Flickr     

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• Embracing Community

  - by Chris Williams

  I just put the finishing touches on another article for my Code Magazine column: Embracing Community. You won't see this one until around July, but it focuses on a subject near and dear to my heart: Code Camps! At the end of the article, I mention that I'm interested in hearing some of your war stories about community and what you do to be a part of it. I'll be talking to people at Tech Ed 2010 and Codestock, but I would also like to hear from some of you that read this blog. If you have an interesting story to share, drop me a line (via this blog) and tell me about it. You never know, it just might end up in my column.

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• The 20 Most Important Keyboard Shortcuts For Windows PCs

  - by Chris Hoffman

  Keyboard shortcuts are practically essential for using any type of PC. They’ll speed up almost everything you do. But long lists of keyboard shortcuts can quickly become overwhelming if you’re just getting started. This list will cover the most useful keyboard shortcuts that every Windows user should know. If you haven’t used keyboard shortcuts much, these will show you just how useful keyboard shortcuts can be. Windows Key + Search The Windows key is particularly important on Windows 8 — especially before Windows 8.1 — because it allows you to quickly return to the Start screen. On Windows 7, it opens the Start menu. Either way, you can start typing immediately after you press the Windows key to search for programs, settings, and files. For example, if you want to launch Firefox, you can press the Windows key, start typing the word Firefox, and press Enter when the Firefox shortcut appears. It’s a quick way to launch programs, open files, and locate Control Panel options without even touching your mouse and without digging through a cluttered Start menu. You can also use the arrow keys to select the shortcut you want to launch before pressing Enter. Copy, Cut, Paste Copy, Cut, and Paste are extremely important keyboard shortcuts for text-editing. If you do any typing on your computer, you probably use them. These options can be accessed using the mouse, either by right-clicking on selected text or opening the application’s Edit menu, but this is the slowest way to do it. After selecting some text, press Ctrl+C to copy it or Ctrl+X to cut it. Position the cursor where you want the text and use Ctrl+V to paste it. These shortcuts can save you a huge amount of time over using the mouse. Search the Current Page or File To quickly perform a search in the current application — whether you’re in a web browser, PDF viewer, document editor, or almost any other type of application — press Ctrl+F. The application’s search (or “Find”) feature will pop up, and you can instantly start typing a phrase you want to search for. You can generally press Enter to  go to the next appearance of the word or phrase in the document, quickly searching through it for what you’re interested in. Switch Between Applications and Tabs Rather than clicking buttons on your taskbar, Alt+Tab is a very quick way to switch between running applications. Windows orders the list of open windows by the order you accessed them, so if you’re only using two different applications, you can just press Alt+Tab to quickly switch between them. If switching between more than two windows, you’ll have to hold the Alt key and press Tab repeatedly to toggle through the list of open windows. If you miss the window you want, you can always press Alt+Shift+Tab to move through the list in reverse. To move between tabs in an application — such as the browser tabs in your web browser — press Ctrl+Tab. Ctrl+Shift+Tab will move through tabs in reverse. Quickly Print If you’re the kind of person who still prints things, you can quickly open the print window by pressing Ctrl+P. This can be faster than hunting down the Print option in every program you want to print something from. Basic Browser Shortcuts Web browser shortcuts can save you tons of time, too. Ctrl+T is a very useful one, as it will open a new tab with the address bar focused, so you can quickly press Ctrl +T, type a search phrase or web address, and press Enter to go there. To go back or forward while browsing, hold the Ctrl key and press the left or right arrow keys. If you’d just like to focus your web browser’s address bar so you can type a new web address or search without opening a new tab, press Ctrl + L. You can then start typing something and press Enter. Close Tabs and Windows To quickly close the current application, press Alt+F4. This works on the desktop and even in new Windows 8-style applications. To quickly close the current browser tab or document, press Ctrl+W. This will often close the current window if there are no other tabs open. Lock Your Computer When you’re done using your computer and want to step away, you may want to lock it. People won’t be able to log in and access your desktop unless they know your password. You can do this from the Start menu or Start screen, but the fastest way to lock your screen is by quickly pressing Windows Key + L before you get up. Access the Task Manager Ctrl+Alt+Delete will take you to a screen that allows you to quickly launch the Task Manager or perform other operations, such as signing out. This is particularly useful because if can be used to recover from situations where your computer doesn’t appear responsive or isn’t accepting input. For example, if a full-screen game becomes unresponsive, Ctrl+Alt+Delete will often allow you to escape from it and end it via the Task Manager. Windows 8 Shortcuts On Windows 8 PCs, there are other very important keyboard shortcuts. Windows Key + C will open your Charms bar, while Windows Key + Tab will open the new App Switcher. These keyboard shortcuts will allow you to avoid the hot corners, which can be tedious to use with a mouse. On the desktop side, Windows Key + D will take you back to the desktop from anywhere. Windows Key + X will open a special “power user menu” that gives you quick access to options that are hidden in the new Windows 8 interface, including Shut Down, Restart, and Control Panel. If you’re interested in learning more keyboard shortcuts, be sure to check our longer lists of 47 keyboard shortcuts that work in all web browsers and 42+ keyboard shortcuts to speed up text-editing. Image Credit: Jeroen Bennink on Flickr     

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• The August '14 Oracle Linux Newsletter is Now Available

  - by Chris Kawalek

  The August 2014 edition of the Oracle Linux Newsletter is now available! Chock full of fantastic information, it's your one-stop-shop for catching up on all things Oracle Linux. In this edition: Oracle Linux 7 Now Available Oracle Linux and Oracle Virtualization at Oracle OpenWorld 2014 Technology Preview of OpenStack Icehouse with Oracle Linux and Oracle VM Now Available Using Ksplice as a Diagnostic Tool with Oracle Support Hands-on Lab: How to Migrate from VMware and Red Hat to Oracle Linux and Oracle VM Emirates Nuclear Energy Corporation Boosts Performance—Is Set to Cut Technology Ownership Costs by US$500,000 in Five Years And much more! You can read the latest edition online right now or sign up to get it automatically delivered to your inbox. 

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• Learning about C Bitshift Operators

  - by Chris Hammond

  So I was doing some reading tonight on my Nerdkit , I had planned to actually do some playing around with it, but decided just to read a bit. I’ve never coded in C, I did C++ in College (not very well) and do most of my development in C# these days (when I’m doing code, mostly for fun). While all similar, there are a few differences, so doing things in C is a learning experience. There was some practice questions for AND and OR using Binary. Here are some examples. When comparing binary with AND ...(read more)

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• Are Chromebooks the New Netbooks, and What Does That Mean?

  - by Chris Hoffman

  Netbooks — small, cheap, slow laptops — were once very popular. They fell out of favor — people bought them because they seemed cheap and portable, but the actual experience was lackluster. Most netbooks now sit unused. Windows netbooks have vanished from stores today, but there’s a new super-cheap laptop — the Chromebook. Chromebook sales numbers are impressive, but their usage statistics tell a different story. Are Chromebooks just the new netbook? The Problem With Netbooks Netbooks seemed appealing, especially in an age before tablets and lightweight ultrabooks. You could buy a netbook for $200 or so and have a portable device that let you get on the Internet. The name “netbook” spelled that out — it was a portable device for getting on the ‘net. They weren’t really that great. The original netbook was a lightweight Asus Eee PC that ran Linux alone and had a small amount of fast flash storage. Netbooks eventually ran heavier Windows XP operating systems — Windows Vista was out, but it was just too bloated to run on netbooks. Manufacturers added slow magnetic hard drives, bloatware, and even DVD drives! They couldn’t run most Windows software very well. The build quality was poor and their keyboards were tiny and cramped. People liked the idea of a lightweight device that let them get on the Internet and loved the cheap price, but the actual experience wasn’t great. Chromebook Sales Chromebook sales numbers seem surprisingly high. NPD reported that Chromebooks were 21% of all notebooks sold in the US in 2013. If you combine laptop and tablet sales into a single statistic, Chromebooks were 9.6% of all those devices sold. That’s 2/3 as many Chromebooks sold as iPads in the US! Of Amazon’s best-selling laptop computers, two of the top three are Chromebooks. These definitely look like successful products. Unlike netbooks, Chromebooks are taking off in a big way in the education market. Many schools are buying Chromebooks for their students instead of more expensive Windows laptops. They’re easier to manage and lock down than Windows laptops, but — more importantly for cash-strapped schools — they’re very cheap. Netbooks never had this sort of momentum in schools. Chromebook Usage Statistics Here’s where the rosy picture of Chromebooks starts to become more realistic. StatCounter’s browser usage statistics show how widely used different operating systems are. For example, Windows 7 has the highest share with 35.71% of web activity in April, 2014. The chart doesn’t even show Chrome OS at all, although there is an “Other” number near the bottom. Click the Download Data link to download a CSV file and we can view more detailed information. Chrome OS only accounted for 0.38% of web usage in April, 2014. Desktop Linux, which people often shrug at, accounted for 1.52% in the same month. To its credit, Chrome OS usage has increased. Chromebooks were widely mocked back in November, 2013 when the sales numbers came out. After all, they only accounted for 0.11% of web usage globally in November, 2013! But Chrome OS numbers have been improving: Nov, 2013: 0.11% Dec, 2013: 0.22% Jan, 2014: 0.31% Feb, 2014: 0.35% Mar, 2014: 0.36% Apr, 2014: 0.38% Chrome OS is climbing, but it’s definitely still in the “Other” category. It isn’t as high as we’d expect to see it with those types of sales numbers. Chromebooks vs. Netbooks Chromebooks are more limited devices than traditional PCs. You can do quite a few things, but you have to do it all using Chrome or Chrome apps. Most people won’t be enabling developer mode and installing a Linux desktop. You don’t have access to the powerful desktop software available for Windows and even Mac OS X. On the other hand, these Chromebooks are less compromised than netbooks in many ways. They come with a lightweight operating system designed for portable, mobile devices. They don’t come packed with any bloatware, like the bloatware you’ll find on competing Windows PCs and the original netbooks. They’re cheaper because the manufacturer doesn’t have to pay for a Windows license. There’s no need for antivirus software weighing the operating system down. They’re larger than the original netbooks, with many of them being 11.6-inches instead of the original 8-inch bodies many older netbooks came with. They have larger, more comfortable keyboards and fast solid-state storage. Really, Chromebooks are what netbooks wanted to be. People didn’t buy netbooks to use typical Windows software — they just wanted a lightweight PC. Of course, for many people, the real successor to netbooks is tablets. If all you want is a portable device to throw in a bag so you can get online, maybe a tablet is better. Where Does This Leave Chromebooks? So, are Chromebooks the new netbooks? It’s a bit early to answer that question. Chromebooks are definitely not out of the competition — their sales look good and their usage share is increasing. On the other hand, Chrome OS is still pretty far behind. They’re not catching fire like tablets did. Maybe netbooks were just before their time and Chromebooks were what they were always meant to be. Just as Microsoft’s Windows XP tablets failed, Windows XP netbooks also failed. Tablets took off with a more refined operating system on better hardware years later. “Netbooks” — or Chromebooks — are now taking off with a more purpose-built operating system on better hardware, too. It’s hard to count Chromebooks out because they provide a much better experience than netbooks ever did. If you’re one of the people who wants to use old Windows desktop apps on your portable laptop, you may think netbooks were better — but most people don’t want that. But maybe people either want a full desktop PC experience or a full mobile tablet experience. Is there a place for a laptop with a keyboard that can only view websites? We’ll have to wait and see. Image Credit: Kevin Jarret on Flickr, Clive Darra on Flickr, Sean Freese on Flickr

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• How can I unit test a class which requires a web service call?

  - by Chris Cooper

  I'm trying to test a class which calls some Hadoop web services. The code is pretty much of the form: method() { ...use Jersey client to create WebResource... ...make request... ...do something with response... } e.g. there is a create directory method, a create folder method etc. Given that the code is dealing with an external web service that I don't have control over, how can I unit test this? I could try and mock the web service client/responses but that breaks the guideline I've seen a lot recently: "Don't mock objects you don't own". I could set up a dummy web service implementation - would that still constitute a "unit test" or would it then be an integration test? Is it just not possible to unit test at this low a level - how would a TDD practitioner go about this?

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• Weblogs.asp.net has a problem, it is spam

  - by Chris Hammond

  Is anyone at Microsoft listening to the SPAM problem here on Weblogs.asp.net? My “ Can anyone do anything about the spam here on weblogs.asp.net? ” post from October got over 12 spam comments posted to it in the past 24 hours. I have comments all moderated, but that just means I have a crapload of work to do each time people comment. Also, when you click on a link from a comment notification email you are taken to an insecure site warning due to an invalid SSL Cert. We really just need some updates...(read more)

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• Stored procedure Naming conventions?

  - by Chris

  One of our senior developers has stated that we should be using a naming convention for stored procedures with an "objectVerb" style of naming such as ("MemberGetById") instead of a "verbObject" type of naming ("GetMemberByID"). The reasoning for this standard is that all related stored procedures would be grouped together by object rather than by the action. While I see the logic for this way of naming things, this is the first time that I have seen stored procedures named this way. My opinion of the naming convention is that the name can not be read naturally and takes some time to determine what the words are saying and what the procedure might do. What are your takes on this? Which way is the more common way of naming a stored proc, and does a what types of stored proc naming conventions have you used or go by?

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• My Tech Ed North America Preview - Certification Edition

  - by Chris Gardner

  In my previous TechEd North America Preview, I addressed all the content I wanted to see at the show. This time, we shall turn our attention to the certifications I might try to pick up. If you have never been to TechEd North America before, one of the greatest things about the event is an on-site certification center. If you have a couple hours to spare, you can walk up to a test. The first test on my agenda is 70-5231. I took this update test once, but did not do well on the MVC portion2. A few practice tests later, and I think I'm ready to fake that section. After that, I need to complete my road to being a master. The good folks here at work have been having a real love / hate relationship with the idea of me become an MCM in SQL Server3. Of course, before I do that, I need to finally take the SQL Administration tests. Thus, we shall add 70-4324 and 70-4505 to the list. Speaking of MCM, TechEd North America will have a special on test 88-9706. This test is normally $500, and you have to find a place to take it7. However, there is a special 50% off rate for people who take it on location. With those kind of prices, I may just take it as a form of study guide. As a final push, I may take some Windows Phone exams. I mentioned in my previous post that I may attend the 70-5998 Exam Cram session. Unfortunately, I will be staffing the Hands-On-Lab at that time. As we know, this has never stopped me from taking a test. This may lead to fits of 70-5069, but after we've come this far... That should complete my list. Do I really think I'll find time to take 6 tests at TechEd North America? Probably not. I have done it at TechEd North America before, but that was before I was TechEd North America staff. I also had a co-worker pass 9 in one year, but he basically did nothing but travel to Orlando in 2007 to take tests. And what's the point of attending a HUGE conference if you don't network? Of course, networking will have to wait for Friday's post... 1 Upgrade: Transition Your MCPD .NET Framework 3.5 Web Developer Skills to MCPD .NET Framework 4 Web Developer 2Because I never have used, nor do I really think I ever will use, MVC... 3By that, I mean they love the idea, and they hate the price 4Microsoft SQL Server 2008, Implementation and Maintenance 5PRO: Designing, Optimizing and Maintaining a Database Administrative Solution Using Microsoft SQL Server 2008 6SQL Server 2008 Microsoft Certified Master: Knowledge Exam 7Which isn't nearly as expensive as the Lab Exam, nor as difficult to find a location. However, it is not offered at every testing facility. 8PRO: Designing and Developing Windows Phone Applications 9TS: Silverlight 4, Development

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• 42+ Text-Editing Keyboard Shortcuts That Work Almost Everywhere

  - by Chris Hoffman

  Whether you’re typing an email in your browser or writing in a word processor, there are convenient keyboard shortcuts usable in almost every application. You can copy, select, or delete entire words or paragraphs with just a few key presses. Some applications may not support a few of these shortcuts, but most applications support the majority of them. Many are built into the standard text-editing fields on Windows and other operating systems. Image Credit: Kenny Louie on Flickr HTG Explains: Why You Only Have to Wipe a Disk Once to Erase It HTG Explains: Learn How Websites Are Tracking You Online Here’s How to Download Windows 8 Release Preview Right Now

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• What's the difference between MariaDB and MySQL?

  - by Chris J. Lee

  What's the difference between MariaDB and MySQL? I'm not very familiar with both. I'm primarily a front end developer for the most part. Are they syntactically similar? Where do these two query languages differ? Wikipedia only mentions the difference between licensing: MariaDB is a community-developed branch of the MySQL database, the impetus being the community maintenance of its free status under GPL, as opposed to any uncertainty of MySQL license status under its current ownership by Oracle.

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• Agile Testing Days 2012 – Day 2 – Learn through disagreement

  - by Chris George

  I think I was in the right place! During Day 1 I kept on reading tweets about Lean Coffee that has happened earlier that morning. It intrigued me and I figured in for a penny in for a pound, and set my alarm for 6:45am. Following the award night the night before, it was _really_ hard getting up when it went off, but I did and after a very early breakfast, set off for the 10 min walk to the Dorint. With Lean Coffee due to start at 07:30, I arrived at the hotel and made my way to one of the hotel bars. I soon realised I was in the right place as although the bar was empty, there was a table with post-it’s and pens! This MUST be the place! The premise of Lean Coffee is to have several small timeboxed discussions. Everyone writes down what they would like to discuss on post-its that are then briefly explained and submitted to the pile. Once everyone is done, the group dot-votes on the topics. The topics are then sorted by the dot vote counts and the discussions begin. Each discussion had 8 mins to start with, which meant it prevented the discussions getting off topic too much. After the time elapsed, the group had a vote whether to extend the discussion by a further 4 mins or move on. Several discussion were had around training, soft skills etc. The conversations were really interesting and there were quite a few good ideas. Overall it was a very enjoyable experience, certainly worth the early start! Make Melly Happy Following Lean Coffee was real coffee, and much needed that was! The first keynote of the day was “Let’s help Melly (Changing Work into Life)”by Jurgen Appelo. Draw lines to track happiness This was a very interesting presentation, and set the day nicely. The theme to the keynote was projects are about the people, more-so than the actual tasks. So he started by showing a photo of an employee ‘Melly’ who looked happy enough. He then stated that she looked happy but actually hated her job. In fact 50% of Americans hate their jobs. He went on to say that the world over 50% of people hate Americans their jobs. Jurgen talked about many ways to reduce the feedback cycle, not only of the project, but of the people management. Ideas such as Happiness doors, happiness tracking (drawing lines on a wall indicating your happiness for that day), kudo boxes (to compliment a colleague for good work). All of these (and more) ideas stimulate conversation amongst the team, lead to early detection of issues and investigation of solutions. I’ve massively simplified Jurgen’s keynote and have certainly not done it justice, so I will post a link to the video once it’s available. Following more coffee, the next talk was “How releasing faster changes testing” by Alexander Schwartz. This is a topic very close to our hearts at the moment, so I was eager to find out any juicy morsels that could help us achieve more frequent releases, and Alex did not disappoint. He started off by confirming something that I have been a firm believer in for a number of years now; adding more people can do more harm than good when trying to release. This is for a number of reasons, but just adding new people to a team at such a critical time can be more of a drain on resources than they add. The alternative is to have the whole team have shared responsibility for faster delivery. So the whole team is responsible for quality and testing. Obviously you will have the test engineers on the project who have the specialist skills, but there is no reason that the entire team cannot do exploratory testing on the product. This links nicely with the Developer Exploratory testing presented by Sigge on Day 1, and certainly something that my team are really striving towards. Focus on cycle time, so what can be done to reduce the time between dev cycles, release cycles. What’s stops a release, what delays a release? all good solid questions that can be answered. Alex suggested that perhaps the product doesn’t need to be fully tested. Doing less testing will reduce the cycle time therefore get the release out faster. He suggested a risk-based approach to planning what testing needs to happen. Reducing testing could have an impact on revenue if it causes harm to customers, so test the ‘right stuff’! Determine a set of tests that are ‘face saving’ or ‘smoke’ tests. These tests cover the core functionality of the product and aim to prevent major embarrassment if these areas were to fail! Amongst many other very good points, Alex suggested that a good approach would be to release after every new feature is added. So do a bit of work -> release, do some more work -> release. By releasing small increments of work, the impact on the customer of bugs being introduced is reduced. Red Pill, Blue Pill The second keynote of the day was “Adaptation and improvisation – but your weakness is not your technique” by Markus Gartner and proved to be another very good presentation. It started off quoting lines from the Matrix which relate to adapting, improvising, realisation and mastery. It has alot of nerds in the room smiling! Markus went on to explain how through deliberate practice ( and a lot of it!) you can achieve mastery, but then you never stop learning. Through methods such as code retreats, testing dojos, workshops you can continually improve and learn. The code retreat idea was one that interested me. It involved pairing to write an automated test for, say, 45 mins, they deleting all the code, finding a different partner and writing the same test again! This is another keynote where the video will speak louder than anything I can write here! Markus did elaborate on something that Lisa and Janet had touched on yesterday whilst busting the myth that “Testers Must Code”. Whilst it is true that to be a tester, you don’t need to code, it is becoming more common that there is this crossover happening where more testers are coding and more programmers are testing. Markus made a special distinction between programmers and developers as testers develop tests code so this helped to make that clear. “Extending Continuous Integration and TDD with Continuous Testing” by Jason Ayers was my next talk after lunch. We already do CI and a bit of TDD on my project team so I was interested to see what this continuous testing thing was all about and whether it would actually work for us. At the start of the presentation I was of the opinion that it just would not work for us because our tests are too slow, and that would be the case for many people. Jason started off by setting the scene and saying that those doing TDD spend between 10-15% of their time waiting for tests to run. This can be reduced by testing less often, reducing the test time but this then increases the risk of introduced bugs not being spotted quickly. Therefore, in comes Continuous Testing (CT). CT systems run your unit tests whenever you save some code and runs them in the background so you can continue working. This is a really nice idea, but to do this, your tests must be fast, independent and reliable. The latter two should be the case anyway, and the first is ideal, but hard! Jason makes several suggestions to make tests fast. Firstly keep the scope of the test small, secondly spin off any expensive tests into a suite which is run, perhaps, overnight or outside of the CT system at any rate. So this started to change my mind, perhaps we could re-engineer our tests, and continuously run the quick ones to give an element of coverage. This talk was very interesting and I’ve already tried a couple of the tools mentioned on our product (Mighty Moose and NCrunch). Sadly due to the way our solution is built, it currently doesn’t work, but we will look at whether we can make this work because this has the potential to be a mini-game-changer for us. Using the wrong data Gojko’s Hierarchy of Quality The final keynote of the day was “Reinventing software quality” by Gojko Adzic. He opened the talk with the statement “We’ve got quality wrong because we are using the wrong data”! Gojko then went on to explain that we should judge a bug by whether the customer cares about it, not by whether we think it’s important. Why spend time fixing issues that the customer just wouldn’t care about and releasing months later because of this? Surely it’s better to release now and get customer feedback? This was another reference to the idea of how it’s better to build the right thing wrong than the wrong thing right. Get feedback early to make sure you’re making the right thing. Gojko then showed something which was very analogous to Maslow’s heirachy of needs. Successful – does it contribute to the business? Useful – does it do what the user wants Usable – does it do what it’s supposed to without breaking Performant/Secure – is it secure/is the performance acceptable Deployable Functionally ok – can it be deployed without breaking? He then explained that User Stories should focus on change. In other words they should focus on the users needs, not the users process. Describe what the change will be, how that change will happen then measure it! Networking and Beer Following the day’s closing keynote, there were drinks and nibble for the ‘Networking’ evening. This was a great opportunity to talk to people. I find approaching strangers very uncomfortable but once again, when in Rome! Pete Walen and I had a long conversation about only fixing issues that the customer cares about versus fixing issues that make you proud of your software! Without saying much, and asking the right questions, Pete made me re-evaluate my thoughts on the matter. Clever, very clever!  Oh and he ‘bought’ me a beer! My Takeaway Triple from Day 2: release small and release often to minimize issues creeping in and get faster feedback from ‘the real world’ Focus on issues that the customers care about, not what we think is important It’s okay to disagree with someone, even if they are well respected agile testing gurus, that’s how discussion and learning happens!  

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• How to create per-vertex normals when reusing vertex data?

  - by Chris Smith

  I am displaying a cube using a vertex buffer object (gl.ELEMENT_ARRAY_BUFFER). This allows me to specify vertex indicies, rather than having duplicate vertexes. In the case of displaying a simple cube, this means I only need to have eight vertices total. Opposed to needing three vertices per triangle, times two triangles per face, times six faces. Sound correct so far? My question is, how do I now deal with vertex attribute data such as color, texture coordinates, and normals when reusing vertices using the vertex buffer object? If I am reusing the same vertex data in my indexed vertex buffer, how can I differentiate when vertex X is used as part of the cube's front face versus the cube's left face? In both cases I would like the surface normal and texture coordinates to be different. I understand I could average the surface normal, however I would like to render a cube. Also, this still doesn't work for texture coordinates. Is there a way to save memory using a vertex buffer object while being able to provide different vertex attribute data based on context? (Per-triangle would be idea.) Or should I just duplicate each vertex for each context in which it gets rendered. (So there is a one-to-one mapping between vertex, normal, color, etc.) Note: I'm using OpenGL ES.

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• How to price code reviews to encourage good behavior?

  - by Chris Clark

  I work for a company that has a hosted .net internet application with many clients. Those clients often want to write customizations for our application. We have APIs to hook into the app, but the customizations themselves are written in .net. This is a shared, secure hosting environment and we have to code review these customizations before we can deploy them in our datacenter to ensure that they don't degrade performance, crash our servers, or open any security vulnerabilities. We charge for these code reviews. The current pricing model is simply a function of the number of lines of code. I think this is a bad idea for a variety of reasons, but primarily because, if we are interested in verifying that the code works as expected, we should be incentivizing good, readable code, not compaction. I would like to propose a pricing model that incorporates some, or all of the following as inputs: Lines of code Cyclomatic complexity Avg function length # of functions Are there any other metrics I should incorporate, or other ideas for how we can reasonably create pricing for code reviews that encourages safe and understandable code?

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• How to Never Use iTunes With Your iPhone, iPad, or iPod Touch

  - by Chris Hoffman

  iTunes isn’t an amazing program on Windows. There was a time when Apple device users had to plug their devices into their PCs or Macs and use iTunes for device activation, updates, and syncing, but iTunes is no longer necessary. Apple still allows you to use iTunes for these things, but you don’t have to. Your iOS device can function independently from iTunes, so you should never be forced to plug it into a PC or Mac. Device Activation When the iPad first came out, it was touted as a device that could replace full PCs and Macs for people who only needed to perform light computing tasks. Yet, to set up a new iPad, users had to plug it into a PC or Mac running iTunes and use iTunes to activate the device. This is no longer necessary. With new iPads, iPhones, and iPod Touches, you can simply go through the setup process after turning on your new device without ever having to plug it into iTunes. Just connect to a Wi-Fi or cellular data network and log in with your Apple ID when prompted. You’ll still see an option that allows you to activate the device via iTunes, but this should only be necessary if you don’t have a wireless Internet connection available for your device. Operating System Updates You no longer have to use Apple’s iTunes software to update to a new version of Apple’s iOS operating system, either. Just open the Settings app on your device, select the General category, and tap Software Update. You’ll be able to update right from your device without ever opening iTunes. Purchased iTunes Media Apple allows you to easily access content you’ve purchased from the iTunes Store on any device. You don’t have to connect your device to your computer and sync via iTunes. For example, you can purchase a movie from the iTunes Store. Then, without any syncing, you can open the iTunes Store app on any of your iOS devices, tap the Purchased section, and see stuff you’ve downloaded. You can download the content right from the store to your device. This also works for apps — apps you purchase from the App Store can be accessed in the Purchased section on the App Store on your device later. You don’t have to sync apps from iTunes to your device, although iTunes still allows you to. You can even set up automatic downloads from the iTunes & App Store settings screen. This would allow you to purchase content on one device and have it automatically download to your other devices without any hassle. Music Apple allows you to re-download purchased music from the iTunes Store in the same way. However, there’s a good chance you have your own music you didn’t purchase from iTunes. Maybe you spent time ripping it all from your old CDs and you’ve been syncing it to your devices via iTunes ever since. Apple’s solution for this is named iTunes Match. This feature isn’t free, but it’s not a bad deal at all. For $25 per year, Apple allows you to upload all your music to your iCloud account. You can then access all your music from any iPhone, IPad, or iPod Touch. You can stream all your music — perfect if you have a huge library and little storage on your device — and choose which songs you want to download to your device for offline use. When you add additional music to your computer, iTunes will notice it and upload it using iTunes Match, making it available for streaming and downloading directly from your iOS devices without any syncing. This feature is named iTunes Match because it doesn’t just upload music — if Apple already has a song you upload, it will “match” your song with Apple’s copy. This means you may get higher-quality versions of your songs if you ripped them from CD at a lower bitrate. Podcasts You don’t have to use iTunes to subscribe to podcasts and sync them to your devices. Even if you have a lowly iPod Touch, you can install APple’s Podcasts app from the app store. Use it to subscribe to podcasts and configure them to automatically download directly to your device. You can use other podcast apps for this, too. Backups You can continue backing up your device’s data through iTunes, generating local backups that are stored on your computer. However, new iOS devices are configured to automatically back up their data to iCloud. This happens automatically in the background without you even having to think about it, and you can restore such backups when setting up a device simply by logging in with your Apple ID. Personal Data In the days of PalmPilots, people would use desktop programs like iTunes to sync their email, contacts, and calendar events with their mobile devices. You probably shouldn’t have to sync this data form your computer. Just sign into your email account — for example, a Gmail account — on your device and iOS will automatically pull your email, contacts, and calendar events from your associated account. Photos Rather than connecting your iOS device to your computer and syncing photos from it, you can use an app that automatically uploads your photos to a web service. Dropbox, Google+, and even Flickr all have this feature in their apps. You’ll be able to access your photos from any computer and have a backup copy without any syncing required. You may still need to use iTunes if you want to sync local music without paying for iTunes Match or copy local video files to your device. Copying large local files over is the only real scenario where you’d need iTunes. If you don’t need to copy such files over, you can go ahead and uninstall iTunes from your Windows PC if you like. You shouldn’t need it.     

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• Different methods of ammo resupply

  - by Chris Mantle

  I'm writing a small game at the moment. Presently, I have one or two design elements that aren't locked down yet, and I wanted to ask for input on one of these. For dramatic effect, the player's character in my game is immobilised, alone and has a supposedly limited amount of ammo for their weapons. However, I would like to periodically resupply the player with ammo (for the purpose of balancing the level of difficulty and to allow the player to continue if they're doing well). I'm trying to think of a method of resupply that's different to the more familiar strategies of making ammo magically appear or having the antagonists drop some when they die. I'd like to emphasise the notion of the player's isolation as much as possible, and finding a way of 'sneaking' ammo to the player without removing too much of that emphasis is basically what I'm trying to think of (it's definitely a valid argument that resupplying the player removes it anyway) I have considered a sort of simple in-game 'store', where kills get you points that you can spend on ammo for your favourite weapon. This might work well, and may also be good for supporting a simple micro-transaction business model within the game. However, you'd have to pause the game often to make purchases, which would interrupt the action, and it works against the notion of isolation. Any thoughts?

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• I have neither grub.conf nur menu.lst

  - by chris

  Hi, I just compiled my own kernel for the first time. At it is written in a tutorial I now want to check whether the kernel got written into the grub.conf file. Well, I did not find a grub.conf file. So I googled. Answer: Ubuntu does not have grub.conf, but rather has a menu.lst (also stored in /boot/grub). So I looked for that file. But I don't have that one either. So now the question: Where is my GRUB data stored? Im using Ubuntu 10.10 with Kernel 2.6.35-27

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