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• Gamify your Web

  - by Isabel F. Peñuelas

  Yesterday Valencia welcomed the Gamification World Congress that I follow virtually through #GWC2012. BBVA, Iberia, Ligeresa, Axe, Wayra, ESADE, GlaxoSmithKline, Macmillan, Gamisfaction, Nomaders, Blaffin were among the companies presenting success stories on gaming. It has been proved that people remember things easily when an emotion is created. The marketing expectations around Gamification techniques have a lot to do with Neuromarketing theories. There are a lot of expectations on internal enterprise Gamification. In the public Web some sectors are taking the lead on following the trend. The Gartner Analyst Brian Burke opened another Gamification recent event in Madrid remembering that “Gamification is mostly about Engagement”, and this can be applied both to customers or employees. Gamification and Banking The experience of the Spanish Financial Group BBVA that just launched BBVA Game was also presented a week ago at the BBVA Innovation Centre during the event “Gamification & Banking: a fad or a serious business?” . One of the objectives of the BBVA Game was to double the name of registered users. “People like the efficiency of the online channel want to keep a one-to-one contact with the brand”-explained Bernardo Crespo. Another interested data coming out the BBVA presentation was that “only 20% of Spanish users –out of the total holders of Bank Accounts in the country- is familiar with the use of a Web Site to consult their bank accounts”, the project aims also to reverse this situation helping people to learn making a heavy use of the Video in the gaming context. In general Banking presenters seem to agree that Gamification techniques are helping to increase the time spent on the Web. Gamification and Health Using Gamification techniques for chronic illness rehabilitation was another topic of the World Congress. Here you can find some ideas and experiences What can games do for the health (In Spanish) I have personally started my own mental-health gaming project at http://www.lumosity.com/ Gamification in the Enterprise I really recommend Reading this excellent post of Ultan ÓBroin my Introduction to Gamification and Applications. Employee´s motivation and learning are experiencing a 360º turn and it looks than some of us will become soon the Dragon of the year instead of the Employee of the Year. Using Web 2.0 Tools for Gamification Projects  What type of tools do we need for a quick-win Gamification project? To certain extend Gamification can be considered an evolution of the participative Web. Badging, avatars, points and awards, leader boards, progress charts, virtual currencies, gifting and giving challenges and quests are common components and elements. The Web is offering new development frameworks to that purpose as this Avatar Framework from Paypal or Badgeville to include in web applications. Besides, tools to create communities around a game are required to comment, share and vote players as well as for an efficient multimedia management. Due to its entirely open architecture, its community features, and its multimedia and imaging solutions is were I see WebCenter as a tool helping brands to success. Link to Sources & Recommended Readings YouTube Video of BBVAGame presentation Where To Apply Gamification In Your Incentive Jim Calhoun Cancer Challenge Ride and Walkh For my Spanish Readers El aburrimiento es el enemigo número uno del éxito

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• WebCenter Marketing and Upcoming Events

  - by rituchhibber

  Events: Events: Date Event Name Location/Country October 30, 2012 ResCare Solves Content Lifecycle Challenges with Oracle WebCenter Webcast November 1, 2012 Paper Burying Your HR Processes? Dig Your Way Out With Oracle WebCenter! Webcast November 15, 2012 Social Business Thought Leader Webcast: Three Ways to Fix Your Broken Organization, featuring Christian Finn Webcast Marketing: Marketing: WebCenter Sites Sales eVite:Embrace the Base: Create an Exceptional Online Customer Experience with Oracle WebCenter Sites Directs recipients to the Connected Customer Experience Resource Center to see the latest demos, analyst reports, and customer webcasts promoting WebCenter Sites. For more information Click  here. WebCenter Social Business Thought Leaders Series: Digital Darwinism: How Brands Can Survive the Rapid Evolution of Society and TechnologyBrian Solis, Altimeter Group digital analyst and futuristDecember 13, 2012 10am PDTRegistration available soon, find other content from this speaker here. Webcast: WebCenter Sites for Applications: Disconnected Online Customer Experience? Connect it with Oracle WebCenter November 8, 2012  eVite | Registration Page WebCenter in Action Customer & Partner webcast series: Started earlier in FY13, a new webcast series featuring WebCenter customer deployments that are executed by a partner.The next webcast in the series will be November 14th:Los Angeles Department of Building & Safety Lowers Customer Service Costs with Oracle WebCenter Click here to learn more. OnDemand Webcast: ResCare Solves Content Lifecycle Challenges with Oracle WebCenterComplex documents must be created, assembled, reviewed, and tracked. To avoid fragmented, chaotic information processes, organizations must adopt an integrated set of strategies, standards, best practices, and technologies for managing information. Attend this webcast to learn how Oracle WebCenter has allowed ResCare to: solve content lifecycle challenges, reduce compliance and business risks and increase adoption of intranet as primary business communication tool. On-Demand Assets Date Event Name Location/Country On Demand Avoid Social Media Fatigue - Learn the 9 C’s of Customer Engagement, featuring Ray Wang, Principal Analyst and CEO, Constellation Research Webcast On Demand WebCenter in Action Series: Hitachi Data Systems Improves Global Web Experience with Oracle WebCenter, presented by Hitachi Data Systems and Lingotek. Webcast On Demand Managing Social Relationships for the Enterprise, featuring Jeremiah Owyang, Industry Analyst, Altimeter Group and Reggie Bradford, Vice President, Oracle Webcast On Demand Oracle’s Vision for the Social-Enabled Enterprise, presented by Mark Hurd, Thomas Kurian and Reggie Bradford Webcast On Demand WebCenter in Action Series: Qualcomm Provides a Seamless Experience for Customers with Oracle WebCenter, presented by Qualcomm and Keste. Webcast On Demand Social Business Thought Leaders Series: 6 Counterintuitive Best Practices for Social Collaboration Adoption, featuring John Brunswick, Oracle. Webcast On Demand Oracle WebCenter Connects Patients and Researchers in Cancer Control Mission, presented by Canadian Partnership Against Cancer and App-Systems Webcast On Demand Oracle WebCenter: Modernize, Aggregate and Extend Your Portals Webcast On Demand Top 10 Technology Trends Driving Business Innovation, featuring Andy Mulholland, CTO, Capgemini Webcast On Demand Ancestry.com Helps Families Uncover History with Oracl e WebCenter Webcast On Demand Organic Business Networks: Doing Business in a Hyper-Connected World, featuring Mike Fauscette, GVP, IDC Webcast On Demand Social Business and Innovation, featuring John Mancini, President, AIIM Webcast On Demand Do More with Oracle WebCenter: Expand Beyond Web Experience Management Webcast On Demand Race Against the Machine, featuring Andrew McAfee, author and principal scientist at MIT Webcast On Demand Introducing Oracle WebCenter Sites 11gR1: Transforming the Online Experience Webcast On Demand Mobile is the New Face of Engagement, featuring Ted Schadler, Vice President & Principal Analyst, Forrester Research Inc Webcast Analyst Report: IDC Research: Oracle Debuts New Release of Oracle WebCenter Sites.

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• Oracle celebrates a successful Oracle CloudWorld in Bogotá

  - by yaldahhakim

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 written by: Diana Tamayo Tovar Oracle CloudWorld Bogotá began with scattered showers, rain and strong winds, inviting Colombians to spend a whole day in the social, mobile and complete world of Oracle Cloud. The event took place on November 6th with 807 attendees, 15 media representatives and 65 partners, who gathered to share the business value of Cloud along with Oracle executives and Colombian market leaders. Line-of-business leaders in sales and marketing, customer service and support, HR and talent management, and finance and operations, shared their ideas with Colombian customers, giving them a chance to learn, discover and engage with the tools, trends and concepts of Cloud. The highlights of the event included the presence of keynote speakers such as Bob Evans, Chief Communications Officer, and a customer testimonial session with top business leaders from insurance, finances, retail, communications and health Colombian industries, who shared their innovation experiences and success stories on workforce empowerment, talent management, cloud security, social engagement and productivity, providing best case scenarios on how Oracle has helped them transform their business with technologies like cloud, social collaboration and mobile applications. The keynote session was preceded by a customer success story from one of the largest virtual network operator in the country, providing an interesting case study of mobile banking innovation and a great customer testimonial of the importance of cross industry strategies and cloud technology. The event provided five different tracks on the main trends of how companies communicate and engage with different audiences, providing a different perspective on the importance of empowering brands through their customers, trusting and investing in technology for growth, while Oracle University shared their knowledge with “Oracle Cloud Fundamentals” a training lesson regarding Java Cloud, Database Cloud and other Oracle Cloud product technologies and solutions. The rainy day scenario included sideshows of aerial acrobatics and speed painting performances to recreate the environment of modern and flexible Cloud Solutions in a colorful and creative way. Oracle CloudWorld Bogotá was a great opportunity to expose invalid cloud Myths and the main concerns of the Colombian customers towards cloud, considering IDC Latin America studies stating that 93% of Colombian business leaders are interested in cloud but only 47% understand its business value. Spending a day in the cloud with 6 demogrounds stations, conference sessions, interesting case studies and customer testimonials will surely widen the endless market opportunities for Colombian customers, leaving them amazed with how Oracle Cloud works towards integration with other environments, non oracle applications, social media and mobile devices with bulletproof security infrastructure. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• UPK Hands-on Labs at OHUG

  - by Karen Rihs

  Going to OHUG, June 18-22? Be sure to attend one or more UPK hands-on labs! Choose from Basic, Advanced, What's New, and Prebuilt Content!   Oracle User Productivity Kit 11.1 Workshop – Basic Stephen Armbruster, Oracle Corporation June 19, 2012, 11:00 a.m. – 12:00 p.m. June 20, 2012, 4:30 – 5:30 p.m. The User Productivity Kit (UPK) is a comprehensive, cost-effective, customizable solution that helps your organization quickly create the critical documentation, training, and support materials needed to drive project team and user productivity throughout the lifecycle of your software. The User Productivity Kit provides system process documentation, user acceptance test scripts, comprehensive instructor-led training materials, web-based training materials, role-based performance support, and complete documentation. Also provided is the UPK Developer, which serves as a single-source development and customization tool to enable rapid content creation and customization. The User Productivity Kit delivers: Business process documentation for fit-gap analysis - providing time and cost savings that jump-start your implementation or upgrade User Acceptance test scripts to help test applications prior to go-live State-of-the-art instructional design tools to rapidly build and tailor documentation, instructor-led training materials, and web-based training to fit organizational needs Live-application performance support with transactional and procedural information to maximize user efficiency. By registering for this hands-on UPK workshop, participants will use UPK to build an application job aid and simulation that can be used as performance support for the application. But hurry, space is limited! Oracle User Productivity Kit 11.1 Workshop – Advanced Stephen Armbruster, Oracle Corporation June 20, 2012, 1:30 – 2:30 p.m. This special workshop is for those already familiar with UPK and will cover advanced concepts. In this workshop, you will gain an in-depth knowledge of working with the UPK Developer. Following this workshop, you will be able to: Create publishing categories Add a logo to a publishing project Publish using the newly created category Configure your own library view Manage topic history in a multi-user environment Oracle User Productivity Kit 11.1 Workshop – What’s NEW! Stephen Armbruster, Oracle Corporation June 19, 2012, 1:30 – 2:30 p.m. June 21, 2012, 1:00 – 2:00 p.m. This special workshop is for those already familiar with UPK and will focus on the new features included in the latest version 11.1. In this workshop, you will review most of the new features included in the UPK Developer. Oracle User Productivity Kit 11.1 Workshop – Prebuilt Content Stephen Armbruster, Oracle Corporation June 19, 2012, 4:30 – 5:30 p.m. June 21, 2012, 2:15 – 3:15 p.m. This special workshop is for those already familiar with UPK and will focus on the latest version 11.1. At the end of this workshop, you will be able to demonstrate how to: Import prebuilt content Modify content frames Add a decision frame Translate a topic into Spanish Stephen Armbruster is a principal sales consultant, specializing in HCM and UPK applications for Oracle over the past twelve years. In addition to his current role, he serves as an ambassador for the Fusion User Experience (UX) team and is tasked with evangelizing the UX for end users across all Oracle brands (Fusion, PSFT, JDE, and EBS).  He is also a trusted advisor to Oracle’s Product Management teams related to Learning Management Systems (LMS). Prior to joining Oracle, he was an instructor as well as an instructional technologist working in the medical diagnostics, high tech, and information management industries. As an expert in both LMS and UPK, he regularly speaks at Oracle conferences including Oracle OpenWorld and OHUG on topics that span using Oracle solutions to accomplish employee training, certification, and user adoption. His presentations are both entertaining and engaging.

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• So You Want to Be a Social Media Director

  - by Mike Stiles

  Do you want to be a Social Media Director? Some say the title is already losing its relevance; that social should be a basic skill that is required and used no matter what your position is inside the enterprise. I suppose that’s visionary, and a fun thing for thought leaders to say. But in the vast majority of business organizations, we’re so far away from that reality that the thought of not having someone driving social’s implementation and guiding its proper usage conjures up images of anarchy. That said, social media has become so broad, so catch-all, and so extended across business functions, that today’s Social Media Director, depending on the size of their staff, must make jacks-of-all-trades look like one-trick-ponies. Just as the purview of the CMO has grown all-encompassing, the disciplines required of their heads of social are stacking up. Master of Content Every social pipeline you build must stay filled, with quantity and quality. Content takes time, and the job never stops. Never. And no, it’s not true that anybody can write. Master of Customer Experience You must have a passion for hearing from customers and making them really happy. Master of PR You must know how to communicate and leverage the trust you’ve built when crises strike. Couldn’t hurt to be a Master of Politics. Master of Social Technology So many social management tools on the market. You have to know what social tech ecosystem makes sense and avoid piecemeal point solutions. Master of Business Development Social for selling and prospecting is hot, and you have to know how to use social to do it. Master of Analytics Nothing else matters if you can’t prove social is helping the brand. That’s right, creative content guy has to also be a math and stats geek. Good luck with that. Master of Paid Media You’ve got to learn the language, learn the tactics, learn the vendors and learn how to measure results. Master of Education Guess who gets to teach everyone who has no clue how to use social for business. Master of Personal Likability You’ll be leading the voice, tone, image and personality of the brand. If you don’t instinctively know how to be liked by actual people, the brand will be starting from a deficit. How deep must you go in this parade of masteries? Again, that depends on your employer’s maturity level in social. Serious players recognize these as distinct disciplines requiring true experts for maximum effect. Less serious players will need you to execute personally in many of these areas. Do the best you can, and try to grow quickly at each. If you’re the sole person executing all social…well…you’re in the game of managing expectations and trying to socially educate your employer. The good news is, you should be making a certifiable killing. If you’re alone and your salary is modest, time to understand how many brands out there crave what you’ve mastered. Not to push back against thought leaders, but the need for brand social leadership has not gone away…not even a little bit. @mikestiles @oraclesocialPhoto: Stefan Wagner, freeimages.com

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• 13 Things From the Oracle Social Summit You Should Know

  - by Mike Stiles

  Oracle held its first annual Oracle Social Summit, “The School for the Socially Gifted,” this past week in Las Vegas.  If anyone came to the event uncertain as to why Oracle has such an interest in social, and what its plans for social are, they left with an entirely new vision of where social is headed, and why.For those unable to attend, I was able to keep my MacBook charged just long enough to capture some of the more pertinent takeaways.1. The social enterprise is inevitable.  Social technology is disrupting the hierarchies of big companies.  It’s a revolution in corporate structures, just as it has been in various governments.  It’s not crazy to ask yourself if your CEO is the next Mubarak.  (David Kilpatrick Author of “The Facebook Effect” and founder of the Techonomy Conference) 2. The social enterprise represents collaboration on steroids.  It’s tapping into the power of your people, as opposed to keeping them “in their place.”  3. 1 in every 7 humans on earth is an active Facebook user.  75% have posted a negative comment after a poor customer experience.  The average user will inform 53 people of a bad experience.4. Checking social media is the 2nd biggest use of phones now.  Reading posts from brands is 4th.5. 70% of marketers have little or no understanding of the social conversations happening around their brand.6. Advertising, when done well, is content we care about, preferably informed by those we trust.7. Acquiring low-quality fans through gimmicks, or focusing purely on fan acquisition is a mistake.  And relying purely on organic distribution is a mistake.  (John Yi, Head of Marketing Partnerships – Facebook)8. Using all this newfound data and insight serves to positively affect the customer experience.  It allows organizations to now leverage the investments they’ve made in social up to now.9. Social is not a marketing utopia where everything is free.  It’s pay to play.  The paid component is about driving attention.  10. We are only in the infancy of ad-targeting opportunities in social.  There’s an evolution underway from interest-based targeting to action-based targeting.11. There’s actually very little overlap of the people following you on different social platforms.  Don’t assume it’s the same audience on each.12. People who can create content and who also have an understanding of what drives that content are growing increasingly valuable.13. Oracle Social’s future is enterprise SRM, integrated across marketing, selling, service, HR and every other corner of the organization.And in case you thought those were the only gems to come out of the summit, you may want to keep an eye out for Tuesday’s Social Spotlight, ever so aptly titled “13 More Things from the Oracle Social Summit You Should Know.”

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• Hey Retailers, Are You Ready For The Holiday Season?

  - by Jeri Kelley

  With online holiday spending reaching $35.3 billion in 2011 and American shoppers spending just under $750 on average on their holiday purchases this year, how ready is your business for the 2012 holiday season?   ?? Today’s shoppers do not take their purchases lightly.  They are more connected, interact with more resources to make decisions, diligently compare products and services, seek out the best deals, and ask for input from friends and family.   This holiday season, as consumers browse for apparel, tablets, toys, and much more, they will be bombarded with retailer communication - from emails and commercials to countless search engine results and social recommendations.  With a flurry of activity coming at consumers from every channel and competitor, your success this year will rely on communicating a consistent, personalized message no matter where your customers are shopping.  Here are a few ideas to help with your commerce strategy this holiday season: CONSISTENCY COUNTS FOR MULTICHANNEL SHOPPERS??According to a November 2011 study commissioned by Oracle, “Channel Commerce 2011: The Consumer View,” 54% of consumers in the U.S. and Canada regularly employ two or more channels before they make a purchase.  While each channel has its own unique benefit, user profile, and purpose, it’s critical that your shoppers have a consistent core experience wherever they’re looking for information or making a purchase.  Be sure consumers can consistently search and browse the same product information and receive the same promotions online, on their mobile devices, and in-store.? USE YOUR CUSTOMER’S CONTEXT TO SURFACE RELEVANT CONTENTYour Web site is likely the hub of your holiday activity.  According to a Monetate infographic, 39% of shoppers will visit your Web site directly to find out about the best holiday deals.   Use everything you know about your customers from past purchase data to browsing history to provide a relevant experience at every click, and assemble content in a context that entices shoppers to buy online, or influences an offline purchase.? TAKE ADVANTAGE OF MOBILE BEHAVIOR?Having a mobile program is no longer a choice.   Armed with smartphones and tablets, consumers now have access to more and more product information and can compare products and prices from anywhere.  In fact, approximately 52% of smartphone users will use their device to research products, redeem coupons and use apps to assist in their holiday gift purchase.  At a minimum, be sure your mobile environment has store information, consistent pricing and promotions, and simple checkout capabilities. ARM IN-STORE ASSOCIATES WITH TABLETS?According to RISNews.com, 31% of retailers plan to begin testing tablets in stores in 2012, 22% have already begun such testing and 6% had fully deployed tablets within stores.   Take advantage of this compelling sales tool to get shoppers interacting with videos, user reviews, how-to guides, side-by-side product comparisons, and specs.  Automatically trigger upsell and cross sell suggestions for store associates to recommend for each product or category, build in alerts for promotions, and allow associates to place orders and check inventory from their tablet.  ? WISDOM OF THE CROWDS IS GOOD, BUT WISDOM FROM FRIENDS IS BETTER?Shoppers who grapple with options are looking for recommendations; they’d rather get advice from friends, and they’re more likely to spend more while doing so.    In fact, according to an infographic by Mr. Youth, 66% of social media users made a purchase on Black Friday or Cyber Monday as a direct result of social media interactions with brands or family.   This holiday season, be sure you are leveraging your social channels from Facebook to Pinterest to drive consistent promotions and help your brand to become part of the conversation. So, are you ready for the holidays this year?  

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• Persevering & Friday Night Big Ideas

  - by Oracle Accelerate for Midsize Companies

  by Jim Lein, Oracle Midsize Programs Every successful company, personal accomplishment, and philanthropic endeavor starts with one good idea. I have my best ideas on Friday evenings. The creative side of my brain is stimulated by end of week endorphins. Free thinking. Anything is possible. But, as my kids love to remind me, most of Dad's Friday Night Big Ideas (FNBIs) fizzle on the drawing board. Usually there's one barrier blocking the way that seems insurmountable by noon on Monday. For example, trekking the 486 mile Colorado Trail is on my bucket list. Since I have a job, I'll have to do it in bits and pieces--day hikes, weekends, and a vacation week here and there. With my trick neck, backpacking is not an option. How to survive equip myself for overnight backcountry travel was that one seemingly insurmountable barrier.  Persevering Lewis and Clark wouldn't have given up so I explored options and, as I blogged about back in December, I had an FNBI to hire llamas to carry my load. Last weekend, that idea came to fruition. Early Saturday morning, I met up with Bill, the owner of Antero Llamas, for an overnight training expedition along segment 14 of the Colorado Trail with a string of twelve llamas. It was a crash course on learning how to saddle, load, pasture, and mediate squabbles. Amazingly, we left the trailhead with me, the complete novice, at the lead. Instead of trying to impart three decades of knowledge on me in two days, Bill taught me two things: "Go With the Flow" and "Plan B". It worked. There were times I would be lost in thought for long stretches of time until one snort would remind me that I had a string of twelve llamas trailing behind. A funny thing happened along the trail... Up until last Saturday, my plan had been to trek all 28 segments of the trail east to west and sequentially. Out of some self-imposed sense of decorum. That plan presented myriad logistical challenges such as impassable snow pack on the Continental Divide when segment 6 is up next. On Sunday, as we trekked along the base of 14,000 ft peaks, I applied Bill's llama handling philosophy to my quest and came up with a much more realistic and enjoyable strategy for achieving my goal.  Seize opportunities to hike regardless of order. Define my own segments. Go west to east for awhile if it makes more sense. Let the llamas carry more creature comforts. Chill out.  I will still set foot on all 486 miles of the trail. Technically, the end result will be the same.And I and my traveling companions--human and camelid--will enjoy the journey more. Much more. Got Big Ideas of Your Own? Check out Tongal. This growing Oracle customer works with brands to crowd source fantastic ideas for promoting products and services. Your great idea could earn you cash.  Looking for more news and information about Oracle Solutions for Midsize Companies? Read the latest Oracle for Midsize Companies Newsletter Sign-up to receive the latest communications from Oracle’s industry leaders and experts Jim Lein I evangelize Oracle's enterprise solutions for growing midsize companies. I recently celebrated 15 years with Oracle, having joined JD Edwards in 1999. I'm based in Evergreen, Colorado and love relating stories about creativity and innovation whether they be about software, live music, or the mountains. The views expressed here are my own, and not necessarily those of Oracle.

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• Analytics in an Omni-Channel World

  - by David Dorf

  Retail has been around ever since mankind started bartering.  The earliest transactions were very specific to the individuals buying and selling, then someone had the bright idea to open a store.  Those transactions were a little more generic, but the store owner still knew his customers and what they wanted.  As the chains rolled out, customer intimacy was sacrificed for scale, and retailers began to rely on segments and clusters.  But thanks to the widespread availability of data and the technology to convert said data into information, retailers are getting back to details. The retail industry is following a maturity model for analytics that is has progressed through five stages, each delivering more value than the previous. Store Analytics Brick-and-mortar retailers (and pure-play catalogers as well) that collect anonymous basket-level data are able to get some sense of demand to help with allocation decisions.  Promotions and foot-traffic can be measured to understand marketing effectiveness and perhaps focus groups can help test ideas.  But decisions are influenced by the majority, using faceless customer segments and aggregated industry data points.  Loyalty programs help a little, but in many cases the cost outweighs the benefits. Web Analytics The Web made it much easier to collect data on specific, yet still anonymous consumers using cookies to track visits. Clickstreams and product searches are analyzed to understand the purchase journey, gauge demand, and better understand up-selling opportunities.  Personalization begins to allow retailers target market consumers with recommendations. Cross-Channel Analytics This phase is a minor one, but where most retailers probably sit today.  They are able to use information from one channel to bolster activities in another. However, there are technical challenges combining data silos so its not an easy task.  But for those retailers that are able to perform analytics on both sources of data, the pay-off is pretty nice.  Revenue per customer begins to go up as customers have a better brand experience. Mobile & Social Analytics Big data technologies are enabling a 360-degree view of the customer by incorporating psychographic data from social sites alongside traditional demographic data.  Retailers can track individual preferences, opinions, hobbies, etc. in order to understand a consumer's motivations.  Using mobile devices, consumers can interact with brands anywhere, anytime, accessing deep product information and reviews.  Mobile, combined with a loyalty program, presents an opportunity to put shopping into geographic context, understanding paths to the store, patterns within the store, and be an always-on advertising conduit. Omni-Channel Analytics All this data along with the proper technology represents a new paradigm in which the clock is turned back and retail becomes very personal once again.  Rich, individualized data better illuminates demand, allows for highly localized assortments, and helps tailor up-selling.  Interactions with all channels help build an accurate profile of each consumer, and allows retailers to tailor the retail experience to meet the heightened expectations of today's sophisticated shopper.  And of course this culminates in greater customer satisfaction and business profitability.

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• WebCenter Customer Spotlight: Textron Inc.

  - by me

  Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter  Solution SummaryTextron Inc. is one of the world's best known multi-industry companies and is a pioneer of the diversified business model. Founded in 1923, it has grown into a network of businesses—including Bell Helicopter, E-Z-GO, Cessna, and Jacobsen—with facilities and a presence in 25 countries, serving a diverse and global customer base. Textron is ranked 236th on the Fortune 500 list of the largest US companies. Textron needed a Web experience management solution to centralize control, minimize costs, and enable more efficient operations. Specifically, the company wanted to take IT out of the picture as much as possible, enabling sales and marketing leads for subsidiaries to make Website updates as they deem appropriate for their business.   Textron worked with Oracle partner Element Solutions to consolidate its Website management systems onto Oracle WebCenter Sites. The implementation enables Textron’s subsidiaries to adjust more quickly to customer demands,  reduced Website management cost & time to update content on a Website while allowing to integrate its Website updates more closely with social media and mobile platforms. Company OverviewTextron Inc. is one of the world's best known multi-industry companies and is a pioneer of the diversified business model. Founded in 1923, it has grown into a network of businesses—including Bell Helicopter, E-Z-GO, Cessna, and Jacobsen—with facilities and a presence in 25 countries, serving a diverse and global customer base. Textron is ranked 236th on the Fortune 500 list of the largest US companies. Business ChallengesWith numerous subsidiaries and more than 50 public Websites, Textron needed a Web experience management solution to centralize control, minimize costs, and enable more efficient operations. Specifically, the company wanted to take IT out of the picture as much as possible, enabling sales and marketing leads for subsidiaries to make Website updates as they deem appropriate for their business.   Solution DeployedTextron worked with Oracle partner Element Solutions to consolidate its Website management systems onto Oracle WebCenter Sites. Specifically, Textron: Used Oracle WebCenter Sites to integrate Web experience management capabilities for all Textron brands, including Bell Helicopter, E-Z-GO, Cessna, and Jacobsen Developed Website templates to enable marketing and communications professionals to easily make updates to their Websites, without having to work with IT Reduced Website management costs, as it costs more for IT to coordinate Website updates as opposed to marketing and communications Enabled IT to concentrate on other activities to enhance overall operations for Textron, such as project workflows Acquired a platform that enables marketing teams to integrate their Websites with social media and mobile platforms, allowing subsidiaries to make updates and contact customers anytime and everywhere—including through tablets and smartphones Reduced the time it takes to update content on a Website, including press releases, by enabling communications professionals to make updates directly Developed more appealing visual designs for Websites to help enhance customer purchase Business ResultsThe implementation enabled Textron’s subsidiaries to adjust more quickly to customer demands and Textron’s IT staff to concentrate on other processes, such as writing code and developing new workflows, enabling them to enhance company processes. In addition, Textron can use Oracle WebCenter Sites to integrate its Website updates more closely with social media and mobile platforms, enabling marketing and communications teams to make updates anytime and everywhere. The initiative has enabled Textron to save money by freeing IT up to work on more important tasks, instituting new e-commerce and mobile initiatives to better engage customers, and by ensuring efficient Website management processes to quickly adjust to customer demands.  “We considered a number of products, but chose Oracle WebCenter Sites because it provides the best user interface. We reviewed customer references and analyst reports, and Oracle WebCenter Sites was consistently at the top of the list,” Brad Hof, Manager, Advanced Business Solutions and Web Communications, Textron Inc. Additional Information Tectron Inc. Customer Snapshot Oracle WebCenter Sites

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• Social Targeting: This One's Just for You

  - by Mike Stiles

  Think of social targeting in terms of the archery competition we just saw in the Olympics. If someone loaded up 5 arrows and shot them straight up into the air all at once, hoping some would land near the target, the world would have united in laughter. But sadly for hysterical YouTube video viewing, that’s not what happened. The archers sought to maximize every arrow by zeroing in on the spot that would bring them the most points. Marketers have always sought to do the same. But they can only work with the tools that are available. A firm grasp of the desired target does little good if the ad products aren’t there to deliver that target. On the social side, both Facebook and Twitter have taken steps to enhance targeting for marketers. And why not? As the demand to monetize only goes up, they’re quite motivated to leverage and deliver their incredible user bases in ways that make economic sense for advertisers. You could target keywords on Twitter with promoted accounts, and get promoted tweets into search. They would surface for your followers and some users that Twitter thought were like them. Now you can go beyond keywords and target Twitter users based on 350 interests in 25 categories. How does a user wind up in one of these categories? Twitter looks at that user’s tweets, they look at whom they follow, and they run data through some sort of Twitter secret sauce. The result is, you have a much clearer shot at Twitter users who are most likely to welcome and be responsive to your tweets. And beyond the 350 interests, you can also create custom segments that find users who resemble followers of whatever Twitter handle you give it. That means you can now use boring tweets to sell like a madman, right? Not quite. This ad product is still quality-based, meaning if you’re not putting out tweets that lead to interest and thus, engagement, that tweet will earn a low quality score and wind up costing you more under Twitter’s auction system to maintain. That means, as the old knight in “Indiana Jones and the Last Crusade” cautions, “choose wisely” when targeting based on these interests and categories to make sure your interests truly do line up with theirs. On the Facebook side, they’re rolling out ad targeting that uses email addresses, phone numbers, game and app developers’ user ID’s, and eventually addresses for you bigger brands. Why? Because you marketers asked for it. Here you were with this amazing customer list but no way to reach those same customers should they be on Facebook. Now you can find and communicate with customers you gathered outside of social, and use Facebook to do it. Fair to say such users are a sensible target and will be responsive to your message since they’ve already bought something from you. And no you’re not giving your customer info to Facebook. They’ll use something called “hashing” to make sure you don’t see Facebook user data (beyond email, phone number, address, or user ID), and Facebook can’t see your customer data. The end result, social becomes far more workable and more valuable to marketers when it delivers on the promise that made it so exciting in the first place. That promise is the ability to move past casting wide nets to the masses and toward concentrating marketing dollars efficiently on the targets most likely to yield results.

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• Mobile Deals: the Consumer Wants You in Their Pocket

  - by Mike Stiles

  Mobile deals offer something we talk about a lot in social marketing, relevant content. If a consumer is already predisposed to liking your product and gets a timely deal for it that’s easy and convenient to use, not only do you score on the marketing side, it clearly generates some of that precious ROI that’s being demanded of social. First, a quick gut-check on the public’s adoption of mobile. Nielsen figures have 55.5% of US mobile owners using smartphones. If young people are indeed the future, you can count on the move to mobile exploding exponentially. Teens are the fastest growing segment of smartphone users, and 58% of them have one. But the largest demographic of smartphone users is 25-34 at 74%. That tells you a focus on mobile will yield great results now, and even better results straight ahead. So we can tell both from statistics and from all the faces around you that are buried in their smartphones this is where consumers are. But are they looking at you? Do you have a valid reason why they should? Everybody likes a good deal. BIA/Kelsey says US consumers will spend $3.6 billion this year for daily deals (the Groupons and LivingSocials of the world), up 87% from 2011. The report goes on to say over 26% of small businesses are either "very likely" or "extremely likely" to offer up a deal in the next 6 months. Retail Gazette reports 58% of consumers shop with coupons, a 40% increase in 4 years. When you consider that a deal can be the impetus for a real-world transaction, a first-time visit to a store, an online purchase, entry into a loyalty program, a social referral, a new fan or follower, etc., that 26% figure shows us there’s a lot of opportunity being left on the table by brands. The existing and emerging technologies behind mobile devices make the benefits of offering deals listed above possible. Take how mobile payment systems are being tied into deal delivery and loyalty programs. If it’s really easy to use a coupon or deal, it’ll get used. If it’s complicated, it’ll be passed over as “not worth it.” When you can pay with your mobile via technologies that connects store and user, you get the deal, you get the loyalty credit, you pay, and your receipt is uploaded, all in one easy swipe. Nothing to keep track of, nothing to lose or forget about. And the store “knows” you, so future offers will be based on your tastes. Consider the endgame. A customer who’s a fan of your belt buckle store’s Facebook Page is in one of your physical retail locations. They pull up your app, because they’ve gotten used to a loyalty deal being offered when they go to your store. Voila. A 10% discount active for the next 30 minutes. Maybe the app also surfaces social references to your brand made by friends so they can check out a buckle someone’s raving about. If they aren’t a fan of your Page or don’t have your app, perhaps they’ve opted into location-based deal services so you can still get them that 10% deal while they’re in the store. Or maybe they’ve walked in with a pre-purchased Groupon or Living Social voucher. They pay with one swipe, and you’ve learned about their buying preferences, credited their loyalty account and can encourage them to share a pic of their new buckle on social. Happy customer. Happy belt buckle company. All because the brand was willing to use the tech that’s available to meet consumers where they are, incentivize them, and show them how much they’re valued through rewards.

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• Refactoring existing PHP Project. I need some advices

  - by b0x

  i have a small SAS ERP that was written some years ago using PHP. At that time, it didn't used any framework, but the code isn't a mess as i will explain more detailed in the following lines. Nowadays, the project grow and I’m now working with 3 more programmers. Often, they ask to me why we don’t migrate to a framework such Laravel. Although I'd love trying Laravel, I’m a small business and i don't have time/money to stop and spend a whole year building everything from scratch. I need to live and pay the bills. So, I've read a lot about this matter, and I decided that doing a refactoring is the best way to do it. Also, I'm not so sure that a framework will make things easy. Business goals are: Make the code easier to new hired programmers I must separate the "view", because: I want to release different versions of this product (using the same code), but under different brands and websites at the minimum cost (just changing view) Release different versions to fit mobile/tablet. Make different types of this product, seeling packages as if it were plugins. Develop custom packages for some costumers (like plugins/addon's that they can buy to put on the main application). Code goals: Introduce best pratices, standards for everyone Try to build my own MVC structure Improve validation of data/forms (today they are mixed in both ajax and classes) Create automated testing rotines, to quality assurance. My actual structure project: class\ extra\ hd\ logs\ public_html\ public_html\includes\ public_html\css|js|images\ class\ There are three types of classes. They are all “autoloaded” with something similar with PSR-0, but I don’t use namespaces. 1. class.Something.php Connects to Database using specific methods. I.e: Costumer-list(); It uses “class.Db.php”, that it’s an abstraction of mysqli on every method. 2. class.SomethingProc.php Do things that “join” things that come from “class.Something.php”. Like IF/ELSE, math operations. 3. class.SomethingHTML.php The classes with “HTML” suffix implements only static methods and HTML code only. A real life example: All the programmers need to use $cSomething ($c to class) and $arrSomething (to array). Costumer.php (view) <?php $cCosumter = new Costumer(); $arrCostumer = $cCostumer->list(); echo CostumerHTML::table($arrCostumer); ?> Extra\ Store 3rdparty projects/classes from others, such MPDF, PHPMailer, etc. Hd\ Store user’s fies outsite wwwroot dir. Logs\ Store phplogs and the system itself logs (We have a static Log::error() method, that we put in every method of every class) Public_html\ Stores the files that people use. Public_html\includes\ Store the main “config.php” file and all files that do “ajax things” ajax.Costumer.php, for example. Help is needed ;) So, as you can see we have some standards, and also for database things. But i want to write a manual of our rules. Something that i can give to any new programmer at my companie and he can go on. This is not totally a mess, but It could be better seeing the new practices. What could I do to separate this as MVC, to have multiple VIEW’s. Could you gimme some tips considering my goals? Keep im mind the different products/custom things for specific costumers without breaking the main application. URL for tutorials, books, etc. It would be nice. Thanks!

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• Advice on refactoring PHP Project

  - by b0x

  I have a small SAS ERP that was written some years ago using PHP. At that time, it didn't use any framework, but the code isn't a mess. Nowadays, the project grows and I’m now working with 3 more programmers. Often, they ask to me why we don’t migrate to a framework such as Laravel. Although I'd love trying Laravel, I’m a small business and I don't have time nor money to stop and spend a whole year building everything from scratch. I need to live and pay the bills. So, I've read a lot about this matter, and I decided that doing a refactoring is the best way to do it. Also, I'm not so sure that a framework will make things easy. Business goals are: Make the code easier to new hired programmers Separate the "view", in order to: release different versions of this product (using the same code), but under different brands and websites at the minimum cost (just changing view) release different versions to fit mobile/tablet. Make different types of this product, selling packages as if they were plugins. Develop custom packages for some costumers (like plugins/addon's that they can buy to put on the main application). Code goals: Introduce best pratices, standards for everyone Try to build my own MVC structure Improve validation of data/forms (today they are mixed in both ajax and classes) Create automated testing routines for quality assurance. My current structure project: class\ extra\ hd\ logs\ public_html\ public_html\includes\ public_html\css|js|images\ class\ There are three types of classes. They are all “autoloaded” with something similar with PSR-0, but I don’t use namespaces. 1. class.Something.php Connects to Database using specific methods. I.e: Costumer-list(); It uses “class.Db.php”, that it’s an abstraction of mysql on every method. 2. class.SomethingProc.php Do things that “join” things that come from “class.Something.php”. Like IF/ELSE, math operations. 3. class.SomethingHTML.php The classes with “HTML” suffix implements only static methods and HTML code only. A real life example: All the programmers need to use $cSomething ($c to class) and $arrSomething (to array). Costumer.php (view) <?php $cCosumter = new Costumer(); $arrCostumer = $cCostumer->list(); echo CostumerHTML::table($arrCostumer); ?> Extra\ Store 3rdparty projects/classes from others, such MPDF, PHPMailer, etc. Hd\ Store user’s files outsite wwwroot dir. Logs\ Store phplogs and the system itself logs (We have a static Log::error() method, that we put in every method of every class) Public_html\ Stores the files that people use. Public_html\includes\ Store the main “config.php” file and all files that do “ajax things” ajax.Costumer.php, for example. Help is needed ;) So, as you can see we have some standards, and also for database things. But I want to write a manual of our rules. Something that I can give to any new programmer at my company and he can go on. This is not totally a mess, but it could be better seeing the new practices. What could I do to separate this as MVC, to have multiple views. Could you give me some tips considering my goals? Keep im mind the different products/custom things for specific costumers without breaking the main application. URL for tutorials, books, etc, would be nice.

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• Extreme Makeover, Phone Edition: Comcasts xfinity

  Mobile Makeover For many companies the first foray into Windows Phone 7 (WP7) may be in porting their existing mobile apps. It is tempting to simply transfer existing functionality, avoiding the additional design costs. Readdressing business needs and taking advantage of the WP7 platform can reduce cost and is essential to a successful re-launch. To better understand the advantage of new development lets examine a conceptual upgrade of Comcasts existing mobile app. Before Comcast has a great mobile app that provides several key features. The ability to browse the lineup using a guide, a client for Comcast email accounts, On Demand gallery, and much more. We will leverage these and build on them using some of the incredible WP7 features.   After With the proliferation of DVRs (Digital Video Recorders) and a variety of media devices (TV, PC, Mobile) content providers are challenged to find creative ways to build their brands. Every client touch point must provide both value added services as well as opportunities for marketing and up-sale; WP7 makes it easy to focus on those opportunities. The new app is an excellent vehicle for presenting Comcasts newly rebranded TV, Voice, and Internet services. These services now fly under the banner of xfinity and have been expanded to provide the best experience for Comcast customers. The Windows Phone 7 app will increase the surface area of this service revolution.   The home menu is simplified and highlights Comcasts Triple Play: Voice, TV, and Internet. The inbox has been replaced with a messages view, and message management is handled by a WP7 hub. The hub presents emails, tweets, and IMs from Comcast and other viewers the user follows on Twitter.  The popular view orders shows based on the users viewing history and current cable package. The first show Glee is both popular and participating in a conceptual co-marketing effort, so it receives prime positioning. The second spot goes to a hit show on a premium channel, in this example HBOs The Pacific, encouraging viewers to upgrade for this premium content. The remaining spots are ordered based on viewing history and popularity. Tapping the play button moves the user to the theatre where they can watch previews or full episodes streaming from Fancast. Tapping an extra presents the user with show details as well as interactive content that may be included as part of co-marketing efforts. Co-Marketing with Dynamic Content The success of Comcasts services are tied to the success of the networks and shows it purveys, making co-marketing efforts essential. In this concept FOX is co-marketing its popular show Glee. A customized panorama is updated with the latest gleeks tweets, streaming HD episodes, and extras featuring photos and video of the cast. If WP7 apps can be dynamically extended with web hosted .xap files, including sandboxed partner experiences would enable interactive features such as the Gleek Peek, in which a viewer can select a character from a panorama to view the actors profile. This dynamic inline experience has a tailored appeal to aspiring creatives and is technically possible with Windows Phone 7.   Summary The conceptual Comcast mobile app for Windows Phone 7 highlights just a few of the incredible experiences and business opportunities that can be unlocked with this latest mobile solution. It is critical that organizations recognize and take full advantage of these new capabilities. Simply porting existing mobile applications does not leverage these powerful tools; re-examining existing applications and upgrading them to Windows Phone 7 will prove essential to the continued growth and success of your brand.Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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• Finalists for Community Manager of the Year Announced

  - by Mike Stiles

  For as long as brand social has been around, there’s still an amazing disparity from company to company on the role of Community Manager. At some brands, they are the lead social innovators. At others, the task has been relegated to interns who are at the company temporarily. Some have total autonomy and trust. Others must get chain-of-command permission each time they engage. So what does a premiere “worth their weight in gold” Community Manager look like? More than anyone else in the building, they have the most intimate knowledge of who the customer is. They live on the front lines and are the first to detect problems and opportunities. They are sincere, raving fans of the brand themselves and are trusted advocates for the others. They’re fun to be around. They aren’t salespeople. Give me one Community Manager who’s been at the job 6 months over 5 focus groups any day. Because not unlike in speed dating, they must immediately learn how to make a positive, lasting impression on fans so they’ll want to return and keep the relationship going. They’re informers and entertainers, with a true belief in the value of the brand’s proposition. Internally, they live at the mercy of the resources allocated toward social. Many, whose managers don’t understand the time involved in properly curating a community, are tasked with 2 or 3 too many of them. 63% of CM’s will spend over 30 hours a week on one community. They come to intuitively know the value of the relationships they’re building, even if they can’t always be shown in a bar graph to the C-suite. Many must communicate how the customer feels to executives that simply don’t seem to want to hear it. Some can get the answers fans want quickly, others are frustrated in their ability to respond within an impressive timeframe. In short, in a corporate world coping with sweeping technological changes, amidst business school doublespeak, pie charts, decks, strat sessions and data points, the role of the Community Manager is the most…human. They are the true emotional connection to the real life customer. Which is why we sought to find a way to recognize and honor who they are, what they do, and how well they have defined the position as social grows and integrates into the larger organization. Meet our 3 finalists for Community Manager of the Year. Jeff Esposito with VistaprintJeff manages and heads up content strategy for all social networks and blogs. He also crafts company-wide policies surrounding the social space. Vistaprint won the NEDMA Gold Award for Twitter Strategy in 2010 and 2011, and a Bronze in 2011 for Social Media Strategy. Prior to Vistaprint, Jeff was Media Relations Manager with the Long Island Ducks. He graduated from Seton Hall University with a BA in English and a minor in Classical Studies. Stacey Acevero with Vocus In addition to social management, Stacey blogs at Vocus on influential marketing and social media, and blogs at PRWeb on public relations and SEO. She’s been named one of the #Nifty50 Women in Tech on Twitter 2 years in a row, as well as included in the 15 up-and-coming PR pros to watch in 2012. Carly Severn with the San Francisco BalletCarly drives engagement, widens the fanbase and generates digital content for America’s oldest professional ballet company. Managed properties include Facebook, Twitter, Tumblr, Pinterest, Instagram, YouTube and G+. Prior to joining the SF Ballet, Carly was Marketing & Press Coordinator at The Fitzwilliam Museum at Cambridge, where she graduated with a degree in English. We invite you to join us at the first annual Oracle Social Media Summit November 14 and 15 at the Wynn in Las Vegas where our finalists will be featured. Over 300 top brand marketers, agency executives, and social leaders & innovators will be exploring how social is transforming business. Space is limited and the information valuable, so get more info and get registered as soon as possible at the event site.

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• Spotlight on Oracle Social Relationship Management. Social Enable Your Enterprise with Oracle SRM.

  - by Pat Ma

  Facebook is now the most popular site on the Internet. People are tweeting more than they send email. Because there are so many people on social media, companies and brands want to be there too. They want to be able to listen to social chatter, engage with customers on social, create great-looking Facebook pages, and roll out social-collaborative work environments within their organization. This is where Oracle Social Relationship Management (SRM) comes in. Oracle SRM is a product that allows companies to manage their presence with prospects and customers on social channels. Let's talk about two popular use cases with Oracle SRM. Easy Publishing - Companies now have an average of 178 social media accounts - with every product or geography or employee group creating their own social media channel. For example, if you work at an international hotel chain with every single hotel creating their own Facebook page for their location, that chain can have well over 1,000 social media accounts. Managing these channels is a mess - with logging in and out of every account, making sure that all accounts are on brand, and preventing rogue posts from destroying the brand. This is where Oracle SRM comes in. With Oracle Social Relationship Management, you can log into one window and post messages to all 1,000+ social channels at once. You can set up approval flows and have each account generate their own content but that content must be approved before publishing. The benefits of this are easy social media publishing, brand consistency across all channels, and protection of your brand from inappropriate posts. Monitoring and Listening - People are writing and talking about your company right now on social media. 75% of social media users have written a negative post about a brand after a poor customer service experience. Think about all the negative posts you see in your Facebook news feed about delayed flights or being on hold for 45 minutes. There is so much social chatter going on around your brand that it's almost impossible to keep up or comprehend what's going on. That's where Oracle SRM comes in. With Social Relationship Management, a company can monitor and listen to what people are saying about them on social channels. They can drill down into individual posts or get a high level view of trends and mentions. The benefits of this are comprehending what's being said about your brand and its competitors, understanding customers and their intent, and responding to negative posts before they become a PR crisis. Oracle SRM is part of Oracle Cloud. The benefits of cloud deployment for customers are faster deployments, less maintenance, and lower cost of ownership versus on-premise deployments. Oracle SRM also fits into Oracle's vision to social enable your enterprise. With Oracle SRM, social media is not just a marketing channel. Social media is also mechanism for sales, customer support, recruiting, and employee collaboration. For more information about how Oracle SRM can social enable your enterprise, please visit oracle.com/social. For more information about Oracle Cloud, please visit cloud.oracle.com.

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• No Customer Left Behind

  - by Kathryn Perry

  A guest post by David Vap, Group Vice President, Oracle Applications Product Development What does customer experience mean to you? Is it a strategy for your executives? A new buzz word and marketing term? A bunch of CRM technology with social software added on? For me, customer experience is a customer-centric worldview that produces a deeper understanding of your business and what it takes to achieve sustainable, differentiated success. It requires you to prioritize and examine the journey your customers are on with your brand, so you can answer the question, "How can we drive greater value for our business by delivering a better customer experience?" Businesses that embrace a customer-centric worldview understand their business at a much deeper level than most. They know who their customers are, what their value is, what they do, what they say, what they want, and ultimately what that means to their business. "Why Isn't Everyone Doing It?" We're all consumers who have our own experiences with many brands. Good or bad, some of those experiences stay with us. So viscerally we understand the concept of customer experience from the stories we share. One that stands out in my mind happened as I was preparing to leave for a 12-month job assignment in Europe. I wanted to put my cable television subscription on hold. I wasn't leaving for another vendor. I wasn't upset. I just had a situation where it made sense to put my $180 per month account on pause until I returned. Unfortunately, there was no way for this cable company to acknowledge that I was a loyal customer with a logical request - and to respond accordingly. So, ultimately, they lost my business. Research shows us that it costs six to seven times more to acquire a new customer than to retain an existing one. Heavily funding the efforts of getting new customers and underfunding the efforts of serving the needs of your existing (who are your greatest advocates) is a vicious and costly cycle. "Hey, These Guys Suck!" I love my Apple iPad because it's so easy to use. The explosion of these types of technologies, combined with new media channels, has raised our expectations and made us hyperaware of what's going on and what's available. In addition, social media has given us a megaphone to share experiences both positive and negative with greater impact. We are now an always-on culture that thrives on our ability to access, connect, and share anywhere anytime. If we don't get the service, product, or value we expect, it is easy to tell many people about it. We also can quickly learn where else to get what we want. Consumers have the power of influence and choice at a global scale. The businesses that understand this principle are able to leverage that power to their advantage. The ones that don't, suffer from it. Which camp are you in?Note: This is Part 1 in a three-part series. Stop back for Part 2 on November 19.

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• Images missing after moving Django to new server

  - by miszczu

  I'm moving Django project to new server. I'm newbie in Django, and I don't know where should be upload folder. There are all images which should be displayed on website. In config file I haven't seen upload folder I could specify, so I'm guessing it always should be the same location for django projects or I just can't find it. Locations are saved in database. When I've put uploaded files into media folder, so url was like domain.co.uk/media/upload/media/images/year/month/day/image_name.ext and the same is on the old website, images on website ware still missing. All images are visible if I put url by hand, but django doesn't seems to see files. Also I check django log file: 2012-05-30 09:13:33,393 ERROR render: Thumbnail tag failed: [in /usr/lib/python2.6/site-packages/sorl_thumbnail-11.12-py2.6.egg/sorl/thumbnail/templatetags/thumbnail.py (line 49)] Traceback (most recent call last): File "/usr/lib/python2.6/site-packages/sorl_thumbnail-11.12-py2.6.egg/sorl/thumbnail/templatetags/thumbnail.py", line 45, in render return self._render(context) File "/usr/lib/python2.6/site-packages/sorl_thumbnail-11.12-py2.6.egg/sorl/thumbnail/templatetags/thumbnail.py", line 97, in _render file_, geometry, **options File "/usr/lib/python2.6/site-packages/sorl_thumbnail-11.12-py2.6.egg/sorl/thumbnail/base.py", line 50, in get_thumbnail cached = default.kvstore.get(thumbnail) File "/usr/lib/python2.6/site-packages/sorl_thumbnail-11.12-py2.6.egg/sorl/thumbnail/kvstores/base.py", line 25, in get return self._get(image_file.key) File "/usr/lib/python2.6/site-packages/sorl_thumbnail-11.12-py2.6.egg/sorl/thumbnail/kvstores/base.py", line 123, in _get value = self._get_raw(add_prefix(key, identity)) File "/usr/lib/python2.6/site-packages/sorl_thumbnail-11.12-py2.6.egg/sorl/thumbnail/kvstores/cached_db_kvstore.py", line 26, in _get_raw value = KVStoreModel.objects.get(key=key).value File "/usr/lib/python2.6/site-packages/django/db/models/manager.py", line 132, in get return self.get_query_set().get(*args, **kwargs) File "/usr/lib/python2.6/site-packages/django/db/models/query.py", line 344, in get num = len(clone) File "/usr/lib/python2.6/site-packages/django/db/models/query.py", line 82, in __len__ self._result_cache = list(self.iterator()) File "/usr/lib/python2.6/site-packages/django/db/models/query.py", line 273, in iterator for row in compiler.results_iter(): File "/usr/lib/python2.6/site-packages/django/db/models/sql/compiler.py", line 680, in results_iter for rows in self.execute_sql(MULTI): File "/usr/lib/python2.6/site-packages/django/db/models/sql/compiler.py", line 735, in execute_sql cursor.execute(sql, params) File "/usr/lib/python2.6/site-packages/django/db/backends/util.py", line 34, in execute return self.cursor.execute(sql, params) File "/usr/lib/python2.6/site-packages/django/db/backends/mysql/base.py", line 86, in execute return self.cursor.execute(query, args) File "/usr/lib64/python2.6/site-packages/MySQLdb/cursors.py", line 174, in execute self.errorhandler(self, exc, value) File "/usr/lib64/python2.6/site-packages/MySQLdb/connections.py", line 36, in defaulterrorhandler raise errorclass, errorvalue DatabaseError: (1146, "Table 'thumbnail_kvstore' doesn't exist") 2012-05-30 09:13:33,396 DEBUG execute: (0.000) SELECT `freetext_freetext`.`id`, `freetext_freetext`.`key`, `freetext_freetext`.`content`, `freetext_freetext`.`active` FROM `freetext_freetext` WHERE (`freetext_freetext`.`active` = True AND `freetext_freetext`.`key` = office-closed-message ); args=(True, u'office-closed-message') [in /usr/lib/python2.6/site-packages/django/db/backends/util.py (line 44)] 2012-05-30 09:13:33,399 DEBUG execute: (0.000) SELECT `menus_menu`.`id`, `menus_menu`.`name`, `menus_menu`.`slug`, `menus_menu`.`base_url`, `menus_menu`.`description`, `menus_menu`.`enabled` FROM `menus_menu` WHERE (`menus_menu`.`enabled` = True AND `menus_menu`.`slug` = about ); args=(True, u'about') [in /usr/lib/python2.6/site-packages/django/db/backends/util.py (line 44)] 2012-05-30 09:13:33,401 DEBUG execute: (0.000) SELECT `menus_menuitem`.`id`, `menus_menuitem`.`menu_id`, `menus_menuitem`.`title`, `menus_menuitem`.`url`, `menus_menuitem`.`order` FROM `menus_menuitem` INNER JOIN `menus_menu` ON (`menus_menuitem`.`menu_id` = `menus_menu`.`id`) WHERE `menus_menu`.`slug` = about ORDER BY `menus_menuitem`.`order` ASC; args=(u'about',) [in /usr/lib/python2.6/site-packages/django/db/backends/util.py (line 44)] 2012-05-30 09:13:33,404 DEBUG execute: (0.000) SELECT `freetext_freetext`.`id`, `freetext_freetext`.`key`, `freetext_freetext`.`content`, `freetext_freetext`.`active` FROM `freetext_freetext` WHERE (`freetext_freetext`.`active` = True AND `freetext_freetext`.`key` = contactdetails-footer ); args=(True, u'contactdetails-footer') [in /usr/lib/python2.6/site-packages/django/db/backends/util.py (line 44)] I checked database and there is no table calls thumbnail_kvstore, but I have database backup, and in backup files this table doesn't exist. All uploaded files I get are in media/uploads/media/. Also I'm getting errors on some pages: Syntax error. Expected: ``thumbnail source geometry [key1=val1 key2=val2...] as var`` /usr/lib/python2.6/site-packages/sorl_thumbnail-11.12-py2.6.egg/sorl/thumbnail/templatetags/thumbnail.py in __init__, line 72 In template /var/www/vhosts/domain.co.uk/sites/apps/shop/products/templates/products/product_detail.html, error at line 34 {% thumbnail image.file "800x700" detail as zoom %} Maybe some modules I install are not in the right version. Dont know how to fix it. Im using, CentOS 6, mod_wsgi, apache, python 2.6. Update 1.0: On the old server was Django 1.3, on the new one is Django 1.3.1 Update 1.1: I this i know where is the problem. I tried python manage.py syncdb and this is output: Syncing... Creating tables ... The following content types are stale and need to be deleted: orders | ordercontact Any objects related to these content types by a foreign key will also be deleted. Are you sure you want to delete these content types? If you're unsure, answer 'no'. Type 'yes' to continue, or 'no' to cancel: no Installing custom SQL ... Installing indexes ... No fixtures found. Synced: > django.contrib.auth > django.contrib.contenttypes > django.contrib.sessions > django.contrib.sites > django.contrib.messages > django.contrib.admin > django.contrib.admindocs > django.contrib.markup > django.contrib.sitemaps > django.contrib.redirects > django_filters > freetext > sorl.thumbnail > django_extensions > south > currencies > pagination > tagging > honeypot > core > faq > logentry > menus > news > shop > shop.cart > shop.orders Not synced (use migrations): - dbtemplates - contactform - links - media - pages - popularity - testimonials - shop.brands - shop.collections - shop.discount - shop.pricing - shop.product_types - shop.products - shop.shipping - shop.tax (use ./manage.py migrate to migrate these) Next I run python manage.py migrate, and thats what i get: Running migrations for dbtemplates: - Migrating forwards to 0002_auto__del_unique_template_name. > dbtemplates:0001_initial ! Error found during real run of migration! Aborting. ! Since you have a database that does not support running ! schema-altering statements in transactions, we have had ! to leave it in an interim state between migrations. ! You *might* be able to recover with: = DROP TABLE `django_template` CASCADE; [] = DROP TABLE `django_template_sites` CASCADE; [] ! The South developers regret this has happened, and would ! like to gently persuade you to consider a slightly ! easier-to-deal-with DBMS. ! NOTE: The error which caused the migration to fail is further up. Traceback (most recent call last): File "manage.py", line 13, in <module> execute_manager(settings) File "/usr/lib/python2.6/site-packages/django/core/management/__init__.py", line 438, in execute_manager utility.execute() File "/usr/lib/python2.6/site-packages/django/core/management/__init__.py", line 379, in execute self.fetch_command(subcommand).run_from_argv(self.argv) File "/usr/lib/python2.6/site-packages/django/core/management/base.py", line 191, in run_from_argv self.execute(*args, **options.__dict__) File "/usr/lib/python2.6/site-packages/django/core/management/base.py", line 220, in execute output = self.handle(*args, **options) File "/usr/lib/python2.6/site-packages/South-0.7.3-py2.6.egg/south/management/commands/migrate.py", line 105, in handle ignore_ghosts = ignore_ghosts, File "/usr/lib/python2.6/site-packages/South-0.7.3-py2.6.egg/south/migration/__init__.py", line 191, in migrate_app success = migrator.migrate_many(target, workplan, database) File "/usr/lib/python2.6/site-packages/South-0.7.3-py2.6.egg/south/migration/migrators.py", line 221, in migrate_many result = migrator.__class__.migrate_many(migrator, target, migrations, database) File "/usr/lib/python2.6/site-packages/South-0.7.3-py2.6.egg/south/migration/migrators.py", line 292, in migrate_many result = self.migrate(migration, database) File "/usr/lib/python2.6/site-packages/South-0.7.3-py2.6.egg/south/migration/migrators.py", line 125, in migrate result = self.run(migration) File "/usr/lib/python2.6/site-packages/South-0.7.3-py2.6.egg/south/migration/migrators.py", line 99, in run return self.run_migration(migration) File "/usr/lib/python2.6/site-packages/South-0.7.3-py2.6.egg/south/migration/migrators.py", line 81, in run_migration migration_function() File "/usr/lib/python2.6/site-packages/South-0.7.3-py2.6.egg/south/migration/migrators.py", line 57, in <lambda> return (lambda: direction(orm)) File "/usr/lib/python2.6/site-packages/django_dbtemplates-1.3-py2.6.egg/dbtemplates/migrations/0001_initial.py", line 18, in forwards ('last_changed', self.gf('django.db.models.fields.DateTimeField')(default=datetime.datetime.now)), File "/usr/lib/python2.6/site-packages/South-0.7.3-py2.6.egg/south/db/generic.py", line 226, in create_table ', '.join([col for col in columns if col]), File "/usr/lib/python2.6/site-packages/South-0.7.3-py2.6.egg/south/db/generic.py", line 150, in execute cursor.execute(sql, params) File "/usr/lib/python2.6/site-packages/django/db/backends/util.py", line 34, in execute return self.cursor.execute(sql, params) File "/usr/lib/python2.6/site-packages/django/db/backends/mysql/base.py", line 86, in execute return self.cursor.execute(query, args) File "/usr/lib64/python2.6/site-packages/MySQLdb/cursors.py", line 174, in execute self.errorhandler(self, exc, value) File "/usr/lib64/python2.6/site-packages/MySQLdb/connections.py", line 36, in defaulterrorhandler raise errorclass, errorvalue _mysql_exceptions.OperationalError: (1050, "Table 'django_template' already exists") Also i run python manage.py migrate --list, and uotput is: dbtemplates (*) 0001_initial (*) 0002_auto__del_unique_template_name contactform (*) 0001_initial (*) 0002_auto__add_callback (*) 0003_auto__add_field_callback_notes (*) 0004_auto__add_field_callback_is_closed__add_field_callback_closed (*) 0005_auto__add_field_callback_url (*) 0006_auto__add_contact (*) 0007_auto__add_field_contact_category (*) 0008_auto__add_field_contact_url links (*) 0001_initial (*) 0002_auto__add_field_category_enabled__add_field_category_order media (*) 0001_initial (*) 0002_auto__del_field_image_external_url__add_field_image_link_url__del_fiel (*) 0003_add_model_FileAttachment (*) 0004_auto__chg_field_file_slug__chg_field_image_slug (*) 0005_auto__chg_field_image_file (*) 0006_auto__chg_field_file_file pages (*) 0001_initial (*) 0002_auto__chg_field_page_meta_description__chg_field_page_meta_title__chg_ (*) 0003_auto__add_field_page_show_in_sitemap (*) 0004_auto__add_field_page_changefreq__add_field_page_priority popularity (*) 0001_initial testimonials (*) 0001_initial (*) 0002_auto__add_field_testimonial_is_featured brands (*) 0001_initial (*) 0002_auto__add_field_brand_template (*) 0003_auto__chg_field_brand_meta_description__chg_field_brand_meta_title__ch (*) 0004_auto__add_field_brand_url (*) 0005_auto__del_field_brand_image__add_field_brand_logo collections (*) 0001_initial (*) 0002_auto__add_field_collection_discount (*) 0003_auto__chg_field_collection_meta_description__chg_field_collection_meta (*) 0004_auto__add_field_collection_is_featured (*) 0005_auto__add_field_collection_order discount (*) 0001_initial (*) 0002_added_field_discount_description (*) 0003_auto__add_field_discountvoucher_automatic (*) 0004_auto__add_field_discountvoucher_collection (*) 0005_auto__del_field_discountvoucher_collection (*) 0006_auto__chg_field_discountvoucher_expiry_date pricing (*) 0001_initial (*) 0002_auto__add_pricingrule product_types (*) 0001_initial (*) 0002_auto__add_field_producttype_meta_title__add_field_producttype_meta_des (*) 0003_auto__add_field_producttype_summary__add_field_producttype_description products (*) 0001_initial (*) 0002_auto__del_field_product_is_featured (*) 0003_auto__chg_field_product_meta_keywords__chg_field_product_meta_descript (*) 0004_auto shipping (*) 0001_initial (*) 0002_auto__add_field_shippingmethod_includes_tax__add_field_shippingmethod_ (*) 0003_auto__add_field_shippingmethod_order (*) 0004_auto__del_field_shippingmethod_tax_rate__del_field_shippingmethod_incl (*) 0005_auto__del_field_shippingrule_enabled tax (*) 0001_initial (*) 0002_auto__add_field_taxrate_internal_name (*) 0003_initial_internal_names (*) 0004_auto__add_unique_taxrate_internal_name (*) 0005_force_unique_taxrate_name (*) 0006_auto__add_unique_taxrate_name After that some images source were something like this: src="cache/1e/bd/1ebd719910aa843238028edd5fe49e71.jpg" Is any1 could help me with syncdb pledase?

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• SEO - Problems possibly related to 301 Moved Permanently

  - by ILMV

  Right, here's the story: We have had a website for one of our brands now for many years, the site design was very bad and recently did a complete overhaul, mostly design, but also some of the backend code. The original site was using links such as this example.com/products/item/127 and thus I wanted to change them to be move user friendly, especially to include the product name, the same link now reads example.com/product/127/my-jucy-product/. Since our switch over we have seen our Google results take a beating (we were on the first page for our normal search terms, now we're nearer the 4th!). The other problem we're having is that the links to the old products haven't updated to the new links despite me coding a 301 redirect from old to new. The 301 is not being fired from .htaccess, but in our PHP framework. I had a look at how the site is being loaded from a old link that is still in Google and here's what firebug is reporting: GET <google link> 302 Found GET example.com/products/item/127 302 Found GET example.com/products/item/127 301 Moved Permanently GET example.com/product/127/my-jucy-product/ 302 Found So the Google link has a 302, good. But when the old link comes in our framework is returning a 302! It's only afterwards when it finally hits the right part of the framework does it 301, so here's my question: Is the reason our old links have not changed and our Google Ranking has significantly nose dived because Google is seeing a 302 before the 301? At the time I was reluctant to mess with our .htaccess because it had become pretty complicated and I was under some pretty intense time constraints, now I'm wondering whether this was an incorrect disicion and perhaps I should revisit it. Many thanks! Edit Bugger, just signed up to the Webmaster Tools and I'm getting redirect errors all over the place, hundreds of them! I think this is my problem.

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• How to get JSON code into MYSQL database?

  - by the_boy_za

  I've created this form with a jQuery autocomplete function. The selected brand from the autocomplete list needs to get sent to a PHP file using $.ajax function. My code doesn't seem to work but i can't find the error. I don't know why the data isn't getting inserted into MYSQL database. Here is my code: JQUERY: $(document).ready(function() { $("#autocomplete").autocomplete({ minLength: 2 }); $("#autocomplete").autocomplete({ source: ["Adidas", "Airforce", "Alpha Industries", "Asics", "Bikkemberg", "Birkenstock", "Bjorn Borg", "Brunotti", "Calvin Klein", "Cars Jeans", "Chanel", "Chasin", "Diesel", "Dior", "DKNY", "Dolce & Gabbana"] }); $("#add-brand").click(function() { var merk = $("#autocomplete").val(); $("#selected-brands").append(" <a class=\"deletemerk\" href=\"#\">" + merk + "</a>"); //Add your parameters here var param = JSON.stringify({ Brand: merk }); $.ajax({ type: "POST", async: true, url: "scripttohandlejson.php", contentType: "application/json", data: param, dataType: "json", success: function (good){ //handle success alert(good) }, failure: function (bad){ //handle any errors alert(bad) } }); return false; }); }); PHP FILE: scripttohandlejson.php <?PHP $getcontent = json_decode($json, true); $getcontent->{'Brand'}; $vraag ="INSERT INTO kijken (merk) VALUES ='$getcontent' "; $voerin = mysql_query($vraag) or die("couldnt put into db"); <?

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• How do I make a grouped select box grouped by a column for a given model in Formtastic for Rails?

  - by jklina

  In my Rails project I'm using Formtastic to manage my forms. I have a model, Tags, with a column, "group". The group column is just a simple hardcoded way to organize my tags. I will post my Tag model class so you can see how it's organized class Tag < ActiveRecord::Base class Group BRAND = 1 SEASON = 2 OCCASION = 3 CONDITION = 4 SUBCATEGORY = 5 end has_many :taggings, :dependent => :destroy has_many :plaggs, :through => :taggings has_many :monitorings, :as => :monitorizable validates_presence_of :name, :group validates_uniqueness_of :name, :case_sensitive => false def self.brands(options = {}) self.all({ :conditions => { :group => Group::BRAND } }.merge(options)) end def self.seasons(options = {}) self.all({ :conditions => { :group => Group::SEASON } }.merge(options)) end def self.occasions(options = {}) self.all({ :conditions => { :group => Group::OCCASION } }.merge(options)) end def self.conditions(options = {}) self.all({ :conditions => { :group => Group::CONDITION } }.merge(options)) end def self.subcategories(options = {}) self.all({ :conditions => { :group => Group::SUBCATEGORY } }.merge(options)) end def self.non_brands(options = {}) self.all({ :conditions => [ "`group` != ? AND `group` != ?", Tag::Group::SUBCATEGORY, Tag::Group::BRAND] }.merge(options)) end end My goal is to use Formtastic to provide a grouped multiselect box, grouped by the column, "group" with the tags that are returned from the non_brands method. I have tried the following: = f.input :tags, :required => false, :as => :select, :input_html => { :multiple => true }, :collection => tags, :selected => sel_tags, :group_by => :group, :prompt => false But I receive the following error: (undefined method `klass' for nil:NilClass) Any ideas where I'm going wrong? Thanks for looking :]

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• Is it possible to order by a composite key with JPA and CriteriaBuilder

  - by Kjir

  I would like to create a query using the JPA CriteriaBuilder and I would like to add an ORDER BY clause. This is my entity: @Entity @Table(name = "brands") public class Brand implements Serializable { public enum OwnModeType { OWNER, LICENCED } @EmbeddedId private IdBrand id; private String code; //bunch of other properties } Embedded class is: @Embeddable public class IdBrand implements Serializable { @ManyToOne private Edition edition; private String name; } And the way I am building my query is like this: CriteriaBuilder cb = em.getCriteriaBuilder(); CriteriaQuery<Brand> q = cb.createQuery(Brand.class).distinct(true); Root<Brand> root = q.from(Brand.class); if (f != null) { f.addCriteria(cb, q, root); f.addOrder(cb, q, root, sortCol, ascending); } return em.createQuery(q).getResultList(); And here are the functions called: public void addCriteria(CriteriaBuilder cb, CriteriaQuery<?> q, Root<Brand> r) { } public void addOrder(CriteriaBuilder cb, CriteriaQuery<?> q, Root<Brand> r, String sortCol, boolean ascending) { if (ascending) { q.orderBy(cb.asc(r.get(sortCol))); } else { q.orderBy(cb.desc(r.get(sortCol))); } } If I try to set sortCol to something like "id.edition.number" I get the following error: javax.ejb.EJBException: java.lang.IllegalArgumentException: Unable to resolve attribute [id.name] against path Any idea how I could accomplish that? I tried searching online, but I couldn't find a hint about this... Also would be great if I could do a similar ORDER BY when I have a @ManyToOne relationship (for instance, "id.edition.number")

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• Upload using python script takes very long on one laptop as compared to another

  - by Engr Am

  I have a python 2.7 code which uses STORBINARY function for uploading files to an ftp server and RETRBINARY for downloading from this server. However, the issue is the upload is taking a very long time on three laptops from different brands as compared to a Dell laptop. The strange part is when I manually upload any file, it takes the same time on all the systems. The manual upload rate and upload rate with the python script is the same on the Dell Laptop. However, on every other brand of laptop (I have tried with IBM, Toshiba, Fujitsu-Siemens) the python script has a very low upload rate than the manual attempt. Also, on all these other laptops, the upload rate using the python script is the same (1Mbit/s) while the manual upload rate is approx. 8 Mbit/s. I have tried to vary the filesize for the upload to no avail. TCP Optimizer improved the download rate on all the systems but had no effect on the upload rate. Download rate using this script on all the systems is fine and same as the manual download rate. I have checked the server and it has more than 90% free space. The network connection is the same for all the laptops, and I try uploading only with one laptop at a time. All the laptops have almost the same system configurations, same operating system and approximately the same free drive space. If anything the Dell laptop is a little less in terms of processing power and RAM than 2 of the others, but I suppose this has no effect as I have checked many times to see how much was the CPU usage and network usage during these uploads and downloads, and I am sure that no other virus or program has been eating up my bandwidth. Here is the code ('ftp' and 'file_path' are inputs to the function): path,filename=os.path.split(file_path) filesize=os.path.getsize(file_path) deffilesize=(filesize/1024)/1024 f = open(file_path, "rb") upstart = time.clock() print ftp.storbinary("STOR "+filename, f) upende = time.clock()-upstart outname="Upload " f.close() return upende, deffilesize, outname

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• Real Time Progress Indicator

  - by jignesh

  I am trying to get the real time progress indicator. In the code snippet below,i am trying to set the width of DIV on the basis of the Number of Items retrieve from the Web Service Call Back Function. for (i = 0; i < data.length; i++) { table += '<tr>'; table += '<td>' + data[i].ItemId + '</td>'; table += '<td></td>'; table += '<td>' + data[i].Name + '</td>'; table += '<td>' + data[i].Unit + '</td>'; table += '<td><input type=text value=' + data[i].Quantity + '></td>'; table += '<td>' + data[i].Brands + '</td>'; table += '<td><img border=0 src=../images/Delete_icon.gif></td>'; table += '</tr>'; $('#divProgressIndicator').width((100 * (i / data.length)) + '%'); } As shown in the code above,after the for loop is executed i only see the divProgressIndicator filled with the background color and I am not able to see the progress. Can I achieve this in a for loop or i need to use some thing else. Regards

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