PGP Desktop Whole disk Encryption paused on a toshiba ultrabook z935
- by garg
I have a Toshiba z930 Ultrabook with PGP Desktop installed for whole disk encryption. It installed correctly, and started encrypting but it stays paused. If I reboot, it shows me the PGP desktop username, password, domain screen. If I enter in my credentials, it allows me to get into windows but encryption remains paused.
If I click on resume, it lets me enter a password, accepts it but then it doesn't do anything.
One suspicious thing is that in the 'Select disk or partition to encrypt' box, it says, C: 120B fixed disk. Unknown Bus: TOSHIBA THNSNS12...
Do I need to change something in the BIOS, or install any drivers so that it doesn't see it as an Unknown Bus?