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  • There are 2 jobs available - which one sounds better all round [closed]

    - by Steve Gates
    I am currently employed at a company where we scrape by each year breaking even, sometimes having a little profit. The development environment is very relaxed and we have a laugh. My colleagues are not interested in improving their knowledge unless they have to, so trying to get them to adopt things like TDD is a non-starter. My development manager is stuck in .Net 2 land and refuses to use things like LINQ. He over complicates architecture and writes very unreadable code, heres an example SortedList<int,<SortedList<int,SortedList<int, MyClass>>>> The MD of the company has no drive and lets the one sales guy bring in the contracts. We are not busy all the time and this allows me time to look at new technology and learn. In terms of using things like TDD, my development manager has no problem with it and can kind of see the purpose of it, he just wont use it himself. This means I am alone in learning new things and am often resorting to StackOverflow to make sure I get things right. The company has a lot of flexibility, I can work from home if needs be and when my daughter was born they let me work from home 1 day a week however they expect this flexibility in return often asking me to travel occasionally on a Friday afternoon for the following week. Sometimes its abroad. We are also pretty much on call 24/5 as we have engineers in various countries. Also we have no testers so most of the testing is done by us developers and some testing by engineers. Either way no-one likes testing! I have been offered a role at a company I worked at 5 years ago. They were quite Victorian in their working practices but it appears to have relaxed now although I suspect still reasonably formal. There is a new team of developers I don't know and they are about to move to new offices. The team lead is a guy that was there when I was and I get the impression he takes his role seriously and likes his formal procedures and documentation. I think some of the Victorian practices may have rubbed off on him. However he did say if things crop up then as long as I can trust the person they can work at home although he prefers people in the office. The team uses SCRUM, TDD and SOLID design principles so they are quite up to date in technology. They are reasonably Microsoft focused. It appears the Technical Director might be the R&D man and research new technology on his own not allowing developers to play with new technology. He possibly might be a super developer and makes all the decisions that no can argue with. They are currently moving to Entity Framework away from NHibernate based on issues that their queries seem to fail sometimes and they feel NHibernate is stagnant. They have analysts and a QA team. The MD is focused and they are an expanding company making profit each year. I'm not sure what the team morale is and whether they have a laugh. When I had a tour around the office they were there in dead silence. I'm really unsure which role is the best for me and going with my gut instinct is useless as I'm not sure what my gut is telling me. Based on the information above which role would you choose and why?

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  • EMEA Analytics & Data Integration Oracle Partner Forum

    - by milomir.vojvodic
    MONDAY 12TH NOVEMBER, 2012 IN LONDON (UK) For Oracle Partners across Europe, Middle East and Africa: come to hear the latest news from Oracle OpenWorld about Oracle BI & Data Integration, and propel your business growth as an Oracle partner. This event should appeal to BI or Data Integration specialized partners, Executives, Sales, Pre-sales and Solution architects: with a choice of participation in the plenary day and then a set of special interest (technical) sessions. The follow on breakout sessions from the 13th November provide deeper dives and technical training for those of you who wish to stay for more detailed and hands-on workshops. Keynote: Andrew Sutherland, SVP Oracle Technology Hot agenda items will include: The Fusion Middleware Stack: Engineered to work together A complete Analytics and Data Integration Solution Architecture: Big Data and Little Data combined In-Memory Analytics for Extreme Insight Latest Product Development Roadmap for Data Integration and Analytics Venue: Oracles London CITY Moorgate Offices Places are limited, Register from this Link Note: Registration for the conference and the deeper dives and technical training is free of charge to OPN member Partners, but you will be responsible for your own travel and hotel expenses. Event Schedule During this event you can learn about partner success stories, participate in an array of break-out sessions, exchange information with other partners and enjoy a vibrant panel discussion. Nov. 12th  : Day 1 Main Plenary Session : Full day, starting 10.30 am.  Oracle Hosted Dinner in the Evening Nov. 13th  onwards Architecture Masterclass : IM Reference Architecture – Big Data and Little Data combined (1 day) BI-Apps Bootcamp  (4-days) Oracle GoldenGate workshop (1 day) Oracle Data Integrator and Oracle Enterprise Data Quality workshop (1 day) For further information and detail download the Agenda (pdf) or contact Michael Hallett at [email protected] and Milomir Vojvodic at [email protected] v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • Business Owners - What Remote Desktop Solution Do You Use To Service Your Clients PCs?

    - by Sootah
    Howdy fellow computer geeks, I am the owner of a local computer repair business that primarily services its clients on-site. On the occasions that we do service the machines in the office we generally have one of our techs pick the computer up while they are out and about and bring it back with them. Only rarely will we require the customer to bring us the computer themselves. In order to reduce costs, be much more efficient, and potentially expand our market far beyond what would be feasible with travel required; I am looking at ways that we can service our clients remotely whenever possible. What we're in need of is a solid remote desktop application that will be incredibly easy for our customers to connect to, as well as be robust enough that we don't need the client babysitting the computer during the entire repair. Ideally I would like to use a web-based solution so that we don't have to walk the customers through installing, connecting, and configuring it over the phone. This would be unacceptable because of the level of service they are used to. Effectively we'd want them to be able to just go to a URL, enter a PIN or something, and then they are connected and ready to rumble. (Obviously the option to just email them a link that'd do all this for them would be what we'd be aiming for) Along with the ease of use factor, we would need the product to not require any further intervention on the part of the client after we have connected. Nobody is going to be happy if we have to call them every 15 minutes so they can reconnect to us every time we reboot - so auto-reconnect is an absolute must. The only product I know of right now that does any of this is LogMeIn Rescue. It allows unattended access, the applet is lightweight and installs quickly, and the customer can either enter a PIN on the site or just click a link emailed to them in order to connect. The only real downside I see to LogMeIn Rescue is that it's $120.00/month per technician. While we'd ultimately end up saving far more than that per month just in fuel costs alone, I'd like to explore any other options out there that I may not have come across. So - Are there any equally good products out there? If so what are they, why do you recommend them, how have you been utilizing them yourself, and what do they cost? Thanks in advance for your help! -Sootah

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  • What Remote Desktop Solution Do You Use To Service Your Clients' PCs? [closed]

    - by Sootah
    Possible Duplicate: What’s the best Remote Desktop Application? I am the owner of a local computer repair business that primarily services its clients on-site. On the occasions that we do service the machines in the office we generally have one of our techs pick the computer up while they are out and about and bring it back with them. Only rarely will we require the customer to bring us the computer themselves. In order to reduce costs, be much more efficient, and potentially expand our market far beyond what would be feasible with travel required; I am looking at ways that we can service our clients remotely whenever possible. What we're in need of is a solid remote desktop application that will be incredibly easy for our customers to connect to, as well as be robust enough that we don't need the client babysitting the computer during the entire repair. Ideally I would like to use a web-based solution so that we don't have to walk the customers through installing, connecting, and configuring it over the phone. This would be unacceptable because of the level of service they are used to. Effectively we'd want them to be able to just go to a URL, enter a PIN or something, and then they are connected and ready to rumble. (Obviously the option to just email them a link that'd do all this for them would be what we'd be aiming for) Along with the ease of use factor, we would need the product to not require any further intervention on the part of the client after we have connected. Nobody is going to be happy if we have to call them every 15 minutes so they can reconnect to us every time we reboot - so auto-reconnect is an absolute must. The only product I know of right now that does any of this is LogMeIn Rescue. It allows unattended access, the applet is lightweight and installs quickly, and the customer can either enter a PIN on the site or just click a link emailed to them in order to connect. The only real downside I see to LogMeIn Rescue is that it's $120.00/month per technician. While we'd ultimately end up saving far more than that per month just in fuel costs alone, I'd like to explore any other options out there that I may not have come across. Are there any equally good products out there? If so what are they, why do you recommend them, how have you been utilizing them yourself, and what do they cost?

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  • IIS URL Rewrite - Redirect any HTTPS traffic to sub-domain

    - by uniquelau
    We have an interesting hosting environment that dictates all secure traffic must travel over a specific sub domain. E.g. http://secure.domain.com/my-page I'd like to handle this switch using URL Rewrite, i.e. at server level, rather than application level. My cases are: https://secure.domain.com/page = NO CHANGE, remains the same https://domain.com/page = sub-domain inserted, https://secure.domain.com/page https://www.domain.com/page = remove 'www', insert sub-domain In my mind the logic is: INPUT = Full Url = http://www.domain.com/page If INPUT contains HTTPS Then check Full URL, does it contain 'secure'? If YES do nothing, if no add 'secure' If INPUT contains 'www' remove 'www' The certificate is not a wild card (e.g. top level domain) and is issues to: https://secure.domain.com/ The website could also be hosted in a staging environment. E.g. https://secure.environment.domain.com/ I do not have control over 'environment' or 'domain' or the 'tld'. Laurence - Update 1, 19th August So as mentioned below, the trick here is to avoid a redirect loop that could drive anyone well loopy. This is what I propose: One rule to force certain traffic to the secure domain: <rule name="Force 'Umbraco' to secure" stopProcessing="true"> <conditions logicalGrouping="MatchAll"> <add input="{REQUEST_URI}" pattern="^/umbraco/(.+)$" ignoreCase="true" /> <add input="{HTTP_HOST}" negate="true" pattern="^secure\.(.+)$" /> </conditions> <action type="Redirect" url="https://secure.{HTTP_HOST}/{R:0}" redirectType="Permanent" /> </rule> Another rule, that then removes the secure domain, expect for traffic on the secure domain. <rule name="Remove secure, expect for Umbraco" stopProcessing="true"> <match url="(.*)" ignoreCase="true" /> <conditions logicalGrouping="MatchAll"> <add input="{HTTP_HOST}" pattern="^secure\.(.+)$" /> <add input="{REQUEST_URI}" negate="true" pattern="^/umbraco/(.+)$" ignoreCase="true" /> </conditions> <!-- Set Domain to match environment --> <action type="Redirect" url="http://staging.domain.com/{R:0}" appendQueryString="true" redirectType="Permanent" /> </rule> This works for a single directory or group of files, however I've been unable to add additional logic into those two rules. For example you might have 3 folders that need to be secure, I tried adding these as Negate records, but then no redirection happens at all. Hmmm! L

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  • Backing Up vs. Redundancy

    - by TK Kocheran
    I'm currently in stage 2 of 3 of building my home workstation. What this means is that my RAID-0 array of solid state disks will be backed up nightly to a RAID-5 or RAID-6 array of traditional spinning hard disks. However, it recently dawned on me that redundancy is not backup. The main reason for setting up a RAID array with redundancy was to protect myself in the event of a drive failure to serve as an effective backup solution. Wait. What if a bolt of lightning finds a way to travel into my house, through my surge-protector, into my power supply and physically destroys all of my hard disks and SSDs? Well, in that case, I guess I'd be fine because I generally keep most important files (music, pictures, videos) stored in multiple places like on my laptop, my wife's laptop, and an encrypted USB hard drive. Wait. What if a giant hedgehog meteor attacks my house from space traveling at mach 3 and all machines and hard disks are blown to smithereens. Well, I guess I could find a way to do ridiculously slow and cumbersome rsyncs or backups to Amazon's Glacier. Wait. What if there's a nuclear apocalypse... and at this point I start laughing hysterically. At what point does backing up become irrelevant? I completely understand situation one (mechanical drive failure), situation two (workstation compromised or destroyed somehow), possibly even situation three (all machines and disks destroyed), but situation four? There's no questioning the need for backups. None. However, there are three questions I'd really like addressed: To what level should one backup? I definitely understand the merits of physical disk redundancy. I also believe in keeping important files on multiple machines and thinning out the possibility of losing all of my files. Online backups make sense, but they beg the following question. What should I be backing up remotely and how often? It's no problem storage-wise to back up important files (music, pictures, videos) and even configuration and temporal data for all of the machines in my network (all Linux based)... albeit locally. Transferring to the cloud is another story. Worst-case scenario, if I lost all of my configuration for my individual computers, the reality is that I probably lost the machines too. The cloud is a long way away from here; I can run backups over CAT-6 here and see 100MB/s easily, but I'm afraid that I'm only going to see 2MB/s at best when transferring up to the cloud.

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  • pptpd configuration

    - by Ian R.
    I would like a little help on configuring pptp so I can use my server as a vpn server since I have 10 ip's on it and I travel a lot so that would really help me and my partners. I managed to install everything needed but my vpn client fails to connect due to some reason that I cannot understand. I know there are 2 files in pptp that you're supposed to edit so I will post my 2 files here: /etc/ppp/pptpd-options name pptpd refuse-pap refuse-chap refuse-mschap require-mschap-v2 require-mppe-128 proxyarp nodefaultroute lock nobsdcomp /etc/pptpd.conf option /etc/ppp/pptpd-options logwtmp localip xx.158.177.231 remoteip xx.158.177.103,xx.158.177.116,xx.158.177.121,xx.158.177.124,xx.158.177.125,xx.158.177.131,xx.158.177.134,xx.158.177.139,xx.158.177.142,xx.158.177.145 interfaces file eth0 Link encap:Ethernet HWaddr 00:16:3e:51:31:ba inet addr:xx.158.177.231 Bcast:xx.158.177.255 Mask:255.255.254.0 inet6 addr: xx80::216:3eff:fe51:31ba/64 Scope:Link UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:56352 errors:0 dropped:0 overruns:0 frame:0 TX packets:3xx15 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:4884030 (4.8 MB) TX bytes:6780974 (6.7 MB) Interrupt:16 eth0:1 Link encap:Ethernet HWaddr 00:16:3e:51:31:ba inet addr:xx.158.177.103 Bcast:xx.158.177.255 Mask:255.255.254.0 UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 Interrupt:16 eth0:2 Link encap:Ethernet HWaddr 00:16:3e:51:31:ba inet addr:xx.158.177.116 Bcast:xx.158.177.255 Mask:255.255.254.0 UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 Interrupt:16 eth0:3 Link encap:Ethernet HWaddr 00:16:3e:51:31:ba inet addr:xx.158.177.121 Bcast:xx.158.177.255 Mask:255.255.254.0 UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 Interrupt:16 eth0:4 Link encap:Ethernet HWaddr 00:16:3e:51:31:ba inet addr:xx.158.177.124 Bcast:xx.158.177.255 Mask:255.255.254.0 UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 Interrupt:16 eth0:5 Link encap:Ethernet HWaddr 00:16:3e:51:31:ba inet addr:xx.158.177.125 Bcast:xx.158.177.255 Mask:255.255.254.0 UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 Interrupt:16 eth0:6 Link encap:Ethernet HWaddr 00:16:3e:51:31:ba inet addr:xx.158.177.131 Bcast:xx.158.177.255 Mask:255.255.254.0 UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 Interrupt:16 eth0:7 Link encap:Ethernet HWaddr 00:16:3e:51:31:ba inet addr:xx.158.177.134 Bcast:xx.158.177.255 Mask:255.255.254.0 UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 Interrupt:16 eth0:8 Link encap:Ethernet HWaddr 00:16:3e:51:31:ba inet addr:xx.158.177.139 Bcast:xx.158.177.255 Mask:255.255.254.0 UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 Interrupt:16 eth0:9 Link encap:Ethernet HWaddr 00:16:3e:51:31:ba inet addr:xx.158.177.142 Bcast:xx.158.177.255 Mask:255.255.254.0 UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 Interrupt:16 eth0:10 Link encap:Ethernet HWaddr 00:16:3e:51:31:ba inet addr:xx.158.177.145 Bcast:xx.158.177.255 Mask:255.255.254.0 UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 Interrupt:16 lo Link encap:Local Loopback inet addr:127.0.0.1 Mask:255.0.0.0 inet6 addr: ::1/128 Scope:Host UP LOOPBACK RUNNING MTU:16436 Metric:1 RX packets:3 errors:0 dropped:0 overruns:0 frame:0 TX packets:3 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:0 RX bytes:286 (286.0 B) TX bytes:286 (286.0 B)

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  • Laptops on Windows Domain sometimes have problems accessing internet when off-site

    - by FSUScoot
    Hi all-- We've had this problem for a long time. When users travel, sometimes they can't get internet access from a wired or wireless connection. Here are a couple examples: 1) A user goes to a hotel and tries to access the wireless in their room. They can connect to the access point. They open a web browser and they can't get re-directed to the hotel's login page. Because they can't log in, there's no internet access. 2) A user goes to another laboratory/university and tries to access the wired network. They connect, link is fine, PC gets IP from DHCP but no internet access. There's no login page to be re-directed to. It should just "work". What I've found is that it's a DNS issue. Because the computer is on a Windows Domain, it seems it MUST use our DNS servers. Even if you connect to an outside network and do an ipconfig /all, it looks like everything is ok. It'll even show their DNS servers listed in the config. The computer just won't use the other network's DNS server. I found a reg key that keeps our DNS servers listed and it seems that they take priority every time: HKLM\SOFTWARE\Policies\Microsoft\Windows NT\DNSClient All the values under that key are for our AD domain. NameServer and Searchlist never change. What I've found is if the user edits the NameServer string and puts the DNS server of the network they're on, everything works just fine. They get re-directed to the hotel's correct login page or their internet access starts working. It's only a problem if the network they're on blocks outside DNS or a hotel that uses an internal name in their front page redirection that only their DNS server knows about, i.e., not public. If the re-direct page starts with an IP, like 10.10.10.10, it'll work just fine. Obviously this isn't a fix for everyone. Most of my users are pretty knowledgeable so it’s easy for me to walk them through or send them a .reg file that they can edit and run. This problem isn't limited to Windows 7. It was like this with XP as well. It's not hardware related. The problem exists on both wired and wireless, Intel or Broadcom, laptops or desktops. Anyone else have this problem? Is there a GPO I can change that I missed? Got a good work-around for this? Thanks for any help!

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  • If You Could Cut Your Meeting Times in ½ Would You?

    - by Brian Dayton
                    I know it sounds like a big promise. And what I'm thinking about may not cut a :60 minute meeting into :30 minutes, but it could make meetings and interactions up to 2X more productive. How? Social Media for the Enterprise, Not Social Media In the Enterprise Bear with me. I'm not talking about whether or not workers should or shouldn't have access to Facebook on corporate networks. That topic has been discussed @ length. I'm also not talking about the direct benefits of Social Networking tools like Presence (the ability to see someone online and ask a question in real-time), blogs, RSS feeds or external tools like Twitter. The Un-Measurable Benefits Would you do something that you believe will have a positive effect--but can't be measured? It's impossible to quantify the effectiveness of a meeting. However, what I am talking about would be more of a byproduct of all of the social networking tools above. Here's the hypothesis: As I've gotten more and more busy with work, family, travel and kids--and the same has happened to my friends and family--I'm less and less connected. But by introducing Facebook to my life I've not only made connections with longtime friends whom I haven't spoken to in years--but I've increased the pace and quality of interactions, on and offline, with close friends who I see and speak to every week. In some cases it even enhances the connections and interactions with those I see or speak to every day. The same holds true in an organization. Especially a larger one with highly matrixed organizational structures. You work with people on a project, new people come in with each different project and a disproportionate amount of time is spent getting oriented and staying current. Going back to the initial value proposition--making meetings shorter/more effective--a large amount of time is spent: -          At Project Kick-off: Meeting and understanding team member's histories, goals & roles -          Ongoing: Summarizing events since the last meeting or update email In my personal, Facebook life today I know that: -          My best friend from college - has been stranded in India for 5 days because of the volcano in Iceland and is now only 250 miles from home -          One of my co-workers started conference calls at 6:30 this morning -          My wife wasn't terribly pleased with my painting skills in our new bathroom (disclosure: she told me this face to face too) Strengthening Weak Links A recent article in CIO Magazine, Three Dangerous Social Media Misconceptions (Kristen Burnham, March 12, 2010) calls out the #1 misconception as follows: 1. "Face-to-face relationships are far more valuable than virtual ones." While some level of physical interaction will always add value to relationships, Gartner says that come 2020, most relationships and teams will be based on "weak links"--that is, you may not have personally met a contact, but you'll know of or may have interacted with him via social sites like Facebook, LinkedIn and Twitter. The sooner your enterprise adopts these tools, the sooner your employees will learn them, and the sooner you'll begin to cultivate these relationships-of-the-future.   I personally believe that it's not an either/or choice between face-to-face and virtual interactions. In fact, I'll be as bold as saying it doesn't matter. I can point to two extremely valuable work relationships that I've had over the past 5 years: -          I shared an office with one of them -          I met the other person, face-to-face, only once Both relationships were very productive. The dynamics were similar. The communication tactics differed immensely. What does matter is the quality, frequency and relevance of interactions. Still sound like too much? An over-promise? Stay tuned for my next post The Gap Between Facebook and LinkedIn. I'll also connect some of the dots with where Oracle Applications and technologies are headed.        

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  • 6 Reasons Why You Can’t Move Your Cell Phone To Any Carrier You Want

    - by Chris Hoffman
    You can buy a laptop or Wi-Fi tablet and use it on Wi-Fi anywhere in the world, so why are cell phones and devices with mobile data not portable between different cellular networks in the same country? Unlike with Wi-Fi, there are many different competing cellular network standards — both around the world and within countries. Cellular carriers also like locking you to their specific network and making it difficult to move. That’s what contracts are for. Phone Locking Many phones are sold locked to a specific network. When you buy a phone from a cellular carrier, they often lock that phone to their network so you can’t take it to a competitor’s network. That’s why you’ll often need to unlock a phone before you can move it to a different cellular provider or take it to a different country and use it on a local provider instead of roaming. Cellular carriers will generally unlock your phone for you as long as you’re no longer in a contract with them. However, unlocking a cell phone you’ve paid for without your carrier’s permission is currently a crime in the USA. GSM vs. CDMA Some cellular networks use the GSM (Global System for Mobile Communications) standard, while some use CDMA (Code-division multiple access). Worldwide, most cellular networks use GSM. In the USA, both GSM and CDMA are popular. Verizon, Sprint, and other carriers that use their networks use CDMA. AT&T, T-Mobile, and other carriers that use their networks are use GSM. These are two competing standards and are not interoperable. This means you can’t simply take a phone from Verizon to T-Mobile, or from AT&T to Sprint. These carriers have incompatible phones. CDMA Restrictions CDMA is more restricted than GSM. GSM phones have SIM cards. Simply open the phone, pop out the SIM card, and pop in a new SIM card to switch carriers. (In reality, it’s more complicated thanks to phone locking and other factors here.) CDMA phones don’t have removable modules like this. All CDMA phones ship locked to a specific network and you’d have to get both your old carrier and your new carrier to cooperate to switch phones between them. In reality, many people just consider CDMA phones eternally locked to a specific carrier. Frequencies Different cellular networks throughout the USA and the rest of the world use different frequencies. These radio frequencies have to be supported by your phone’s hardware or your phone simply can’t work on a network using those frequencies. Many GSM phones support three or four bands of frequencies — 900/1800/1900 MHz, 850/1800/1900 MHz, or 850/900/1800/1900 MHz. These are sometimes called “world phones” because they allow easier roaming. This allows the manufacturer to produce a phone that will support all GSM networks in the world and allows their customers to travel with those phones. If your phone doesn’t support the appropriate frequencies, it won’t work on certain networks. LTE Bands When it comes to newer, faster LTE networks, different frequencies are still a concern. LTE frequencies are generally known as “LTE bands.” To use a smartphone on a certain LTE network, that smartphone will have to support that LTE network’s frequency. Different models of phones are often created to work on different LTE networks around the world. However, phones are generally supporting more and more LTE networks and becoming more and more interoperable over time. SIM Card Sizes The SIM cards used in GSM phones come in different sizes. Newer phones use smaller SIM cards to save space and be more compact. This isn’t a big obstacle, as the different sizes of SIM cards — full-size SIM, mini-SIM, micro-SIM, and nano-SIM are actually compatible. The only difference between them is the size of the plastic card surrounding the SIM’s chip. The actual chip is the same size between all the SIM cards. This means you can take an old SIM card and cut the plastic off until it becomes a smaller-size SIM card that fits in a modern phone. Or, you can take a smaller-size SIM card and insert it into a tray so that it becomes a larger-size SIM card that fits in an older phone. Be aware that it’s very possible to damage your SIM card and make it not work properly by cutting it to the wrong dimensions. Your cellular carrier will often be able to cut your SIM card for you or give you a new one if you want to use an old SIM card in a new phone. Hopefully they won’t overcharge you for this service, too. Be sure to check what types of networks, frequencies, and LTE bands your phone supports before trying to move it between networks. You may have to buy a new phone when moving between certain cellular carriers. Image Credit: Morgan on Flickr, 22n on Flickr

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  • HR According to Batman

    - by D'Arcy Lussier
    Any idea who that guy is running alongside the Caped Crusader? That’s Nightwing, but you may know him as Robin…well, the first Robin anyway. There were actually like 5 Robin’s according to Wikipedia: Dick Grayson, the original, who’s parents were circus performers killed by a gangster. Jason Todd, who was caught trying to steal tires off of the Batmobile. Tim Drake, who saw Dick’s parents die and figured out who Batman and Robin were. and a few others that get into recent time travel/altered reality storylines. What does this have to do with HR? Well, it somewhat ties in with an article by Alex Papadimoulis from 2008. In the article he talks about the “Cravath System”. The Craveth system was developed by a law firm called Cravath, Swaine & Moore back in the 19th century. In a nutshell, they believed in hiring the best and brightest straight out of school. These aspiring lawyers would then begin a fight for survival in the firm, with the strong surviving. In what’s termed the “Up and Out” rule, employees needed to be promoted within 3 years or leave the company. They should achieve partner within 7 – 8 years and no later than 10 after initially coming on board (read all about the system on Wikipedia here). Back to Alex’s article, he quotes from a book published in 1947 about the lawfirm: Under the “Cravath system” of taking a substantial number of men annually and keeping a current constantly moving up in the office, and its philosophy of tenure, men are constantly leaving… it is often difficult to keep the best men long enough to determine whether they shall be made partners, for Cravath-trained men are always in demand, usually at premium salaries. And so we see a pattern forming here: 1. Hire a whole whack of smart college graduates 2. Put them to work 3. The ones that stick around should move up the ladder. The ones that don’t stick around served the company well and left to expound the quality of the Cravath firm. Those that didn’t fall into either of those categories were just let go. There’s some interesting undercurrents to these ideas. If you stick around, you better keep your feet moving! I was at a Microsoft shindig a few months back, and was talking to a Microsoft employee. He shared that at MS you have 5 years to achieve a “senior” position within the company. Once you hit that mark, you can stay there for the rest of your career (he told about a guy who’s a “senior” developer and has been for the last 20+ years working on audio drivers for Windows), but you *must* hit that mark within the timeframe. What we see with Microsoft is Cravath’s system in action, whether intentional or not: bring in smart young people and see which ones stick. You need to give people something to work towards. Saying “You must reach this level or else!” is one way to look at it. The other way is to see achieving a higher rank in the organization as something for ambitious employees to reach towards. It’s important for an organization to always have the next generation of executives waiting in the wings, and unless you’re encouraging that early on you may find yourself in a position of needing to fill positions that nobody has been working towards. Now, you might suggest that this isn’t that big of a deal because you could just hire someone from outside the organization, but the Cravath system holds to the tenet of promoting internally; develop your own talent, since your business is the best place for the future leadership to learn teh business from. It’s OK for people to quit. Alex’s article really drives this point home, but its worth noting here also: its OK for your people to quit. In fact its inevitable…and more inevitable that it’ll be good people that leave. Some will stay and work towards the internal awards of promotion, but a number will get experience, serve the organization well, and then move on to something else. This should be expected and treated as a natural business occurrence. The idea of an alumni of an organization begins to come into play here: “That guy used to work for <insert company here>”. There’s a benefit in that: those best and brightest will be drawn to your organization and your reputation will permeate your market through former staff that are sought after because of how well you nurtured them. The Batman Hook All of this brings us back to Batman and his HR practice: when Dick decided he’d had enough of the Robin schtick, he quit and became his own…but he was always associated with Batman and people understood where his training had come from. To the Dark Knight’s credit, he continued training partners under the Robin brand. Luckily he didn’t have to worry about firing any of them (the ship sort of sails when you reveal a secret identity), although there was that unfortunate “quitting” of the second Robin when the Joker blew him up…but regardless, we see the Cravath system at work: bring in talent, expect great things, and be ok with whatever they decide for their careers. It’s an interesting way to approach HR, and luckily for us our business isn’t as dangerous or over-the-top as the caped crusader’s.

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  • Going to the Score Cards - Exceptional DBA Awards 2011

    - by Rodney
    This year marks my 4th year as a judge for the Exceptional DBA Awards, founded by Red Gate in 2008 to "recognize the essential but often overlooked contributions of DBAs, the unsung heroes of the IT community." As a professional DBA myself I have been honored to participate as a judge. It is not an easy job because there is a voluminous amount of nominees from all over the world. Each judge has to read through every word of the nominee's answers, deciding what makes each person special and stand out amongst their peers. What drives them? What single element of their submission will shine above all others? It is my hope that what I am about to divulge to you as a judge will prompt you to think about yourself or someone you know and decide that you may be the exceptional DBA who can take home the gold at this year's award ceremony in Seattle. We are more than a few weeks into the nomination process and there are quite a number of submissions already. I can not tell you how many as that would not be fair. I can say it is not 1 million or more. I can also say that it is not 100,000. But that is all I can say about that. However, I can tell you that it is enough this year that we are breaking records on the number of people who have been influenced, inspired or intrigued by the awards in the past. I remember them all like it were yesterday. fuzzy thought cloud here. It was a rainy day in Seattle (all memories for each award ceremony will start thusly) and I was in the hotel going over my notes on what I wanted to say about the winner of the 2008 Red Gate Exceptional DBA Award. The notes were on index cards that I had either bought or stolen from my wife, I do not recall, but I was nervous which was unlike me. This was, after all, a big night for the winner. Of course, we, the judges and the SQL community, had already decided the winner and now all that remained was to present the award. The room was packed. It was Casino night, sponsored by sqlservercentral.com. Money (fake), drinks (not fake) and camaraderie flowed through the room. Dan McClain won the award that year. He worked for Anheuser-Busch at the time. I promise that did not influence my decision. We presented Dan with the award. He was very proud of this achievement, rightfully so, as was the SQL community for him. I spoke with Dan throughout the conference and realized how huge this award was for him, not just personally but professionally. It was a rainy day in Seattle in 2009 and I was nervous. I was asked to speak to a group of people again as a judge for the Exceptional DBA Awards. This year, Josef Richberg would be the recipient of the award, but he would not be able to attend. We all prayed for him as he fought through an illness and congratulated him for his accomplishments as a DBA for his company. He got better and sallied forth and continued to give back to the SQL community that he saw as one big family. In 2010, and I am getting ahead of myself, he was asked to be a judge himself for the very award he had just received the year before. It was a sunny day in Seattle and I missed it, because it was in July and I was not there. It was a rainy day in Seattle and it is 2010 and Tracy Hamlin enters a submission that blows this judge away. She is managing a 50 Terabyte distributed database ("50 Gigabytes! Are you kidding me!!!", Rodney jokes.)  and loves her daily job as a DBA working with developers, mentoring them and teaching them best practices with kindness and patience. She is a people person who just happens to have 10+ years experience with RDBMS'. She wins the award and goes on to be recognized as famous at PASS. It will be a rainy day in Seattle this year when I sit amongst my old constituent judges and friends, Brad McGehee, http://www.simple-talk.com/books/sql-books/how-to-become-an-exceptional-dba,-2nd-edition/, Steve Jones, whom we all know and love at http://www.sqlservercentral.com and a young upstart to the SQL Community, this cat named Brent Ozar to announce the 2011 winner. I personally have not heard of Brent but I am told I have interviewed him for a DBA position several years ago and turned him down, http://www.brentozar.com/archive/2011/05/exceptional-dba-contest/ . I hope that did not jeopardize his future in the SQL world. I am a big hearted oaf and would feel horrible. Hopefully I will meet him at PASS and we can work this all out and I can help him get a DBA job. The rain has stopped and a new year is upon us. The stakes are high...the competition is fierce...the rewards are incredible. The entry form awaits you. http://www.exceptionaldba.com/ I very much look forward to meeting you and presenting the award to you in front of hundreds of your envious but proud peers as the new Exceptional DBA for 2011 at the PASS Summit. Here is what you could win: The Exceptional DBA of the Year receives full conference registration for the 2011 PSS Summit in Seattle, where the awards ceremony will take place, four nights' hotel accommodation, and $300 towards travel expenses. They will also be featured on Simple-Talk. Are you ready? Are you nervous?

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  • Configuring Expert Search in Communicator 14 and SharePoint 2010

    Communicator 14 provides functionality to be able to search for contacts not just by name, but by skill.  For example a customer service agent at an airline can search for other agents with Travel Advisory experience by typing the search criteria into the Communicator search box and performing a search by keyword.  The search results will return users who have specified that skill in their profile on their SharePoint My Site.  This is actually pretty easy to configure, Ill show you how. Create Search and People Search Results Pages in SharePoint Communicator 14 Expert Search works by using the SharePoint 2010 Search Service to search SharePoint for user profiles with matching keywords.  This requires that you have an Enterprise Search site in your site collection which includes the search service and also the People Results pages.  The easiest way to do this is to create a Search Center site in your site collection. Note: I get an error when trying to create an Enterprise Search site in a Team Site in the SharePoint 2010 RTM bits, so I created it as a site collection that is evident in the URLs you see below. In the screenshots below, you can see that the URL of the SharePoint search service in the Search site collection is http://sps2010/sites/search/_vti_bin/search.asmx, and the URL of the People Search Results page is http://sps2010/sites/Search/Pages/peopleresults.aspx. Point Communications Server 14 to Search and People Search Results Pages For Communicator 14 to be able to perform an Expert Search, you need to configure Communications Server 14 to point to the Search Service and People Search Results page URLs. From a server with the OCS Core bits installed, fire up the Communications Server Management Shell and type Get-CsClientPolicy. Scroll down to the bottom of the output, were interested in setting the values of: SPSearchInternalURL SPSearchExternalURL SPSearchCenterInternalURL SPSearchCenterExternalURL SPSearchInternalURL and SPSearchExternalURL correspond to the internal and external URLs of the SharePoint search service in the Search site collection, while SPSearchCenterInternalURL and SPSearchCenterExternalURL correspond to the internal and external URLs of the people search results pages. Well use the Communications Server Management Shell to set the values of these CS policy properties. For simplicity, Im only going to set the internal URLs here. Set-CsClientPolicy SPSearchInternalURL http://sps2010/sites/search/_vti_bin/search.asmx     -SPSearchCenterInternalURL http://sps2010/sites/Search/Pages/peopleresults.aspx Log out and back into Communicator.  You can verify that these settings were applied by running the Get-CsClientPolicy cmdlet again from the Communications Server Management Shell. However, theres another super-secret ninja trick to verify that the settings were applied: Find the Communicator icon in the Windows System Tray Hold down the Ctrl button Click (left) the Communicator icon in the Windows System Tray do not depress the Ctrl button You should now see an extra menu item called Configuration Information, click it. Scroll down and locate the Expert Search URL and SharePoint Search Center URL keys and verify that their values correspond to those you set using the Set-CsClientPolicy PowerShell cmdlet. Configure a Sharepoint User Profile Import Im not going to provide detailed steps here except to say that you need to configure the SharePoint 2010 User Profile  Service Application to import user account details from Active Directory on a scheduled basis. This is a critical step because there are several user profile properties e.g. SipAddress that are only populated by a user profile import.  When performing an Expert Search, Communicator can only render results for users who have a SipAddress specified. Add Skills to User Profiles Navigate to your My Site and click on My Profile.  This page allows you to set many contact details that are searchable in SharePoint.  Were particularly interested in the Ask Me About property of a users profile.  Expert Search searches against this property to find users with matching skills. Configure a SharePoint Search Crawl Ensure that you have a scheduled job to crawl your Local SharePoint Sites content source.  Depending on how you have this configured, it will also crawl the My Site site collection and add user properties such as Ask Me About to the search index. Thats It! SharePoint 2010 provides new social and collaboration features to help users find other users with similar skills or interests. Expert Search extends this functionality directly into Microsoft Communicator 14, allowing you to interact with the users directly from the search results. Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • Did you miss the OFM Summer Camps III? Get access to the b2b & adapters and SOA Governance training material

    - by JuergenKress
    We posted the SOA Governance and b2b & adapters training material at our SOA Community Workspace (SOA Community membership required). We have no plans to post the ACM and Advanced SOA training material. Special thanks to all the trainers who delivered superb workshops. Thanks to all the partners who invested time and utilization plus travel expenses to attend the camp. Special thanks to all the international partners who traveled a long way to sunny Lisbon – including our Mexican friends! The Summer Camp feedback was excellent, everybody answered the question if he would attend a future OFM Summer Camp with YES and the overall feedback is 4,79 out of 5 (best)! For most of the trainings we had a waiting list with additional partners who want to attend. Make sure you use your middleware skills to deliver successful projects. It would be great if you can support your colegues and the community by sharing the lessons learned and best practice. Thanks for great feedback at twitter please continue to send your pictures to our twitter feed @soacommunity #OFMsummercamps or post them at our Facebook page. Here is a selection of some tweets: Walter Montantes ?México presence en #OFMSummerCamp Lisboa 2013 cc @soacommunity @AdquemTI pic.twitter.com/9NEFwsWCAq SOA Community ?thanks for attending the #OFMSummercamp - save trip home ;-) Want to attend a future training register http://www.oracle.com/goto/emea/soa #soacommunity C2B2 Consulting ?Last day at the #OFMSummercamp Oracle SOA Suite Training in Portugal @soacommunity pic.twitter.com/6LZavVlvHc Patrick Sinke ?a FollowFriday for @Oracle_B2B because 19 followers is not enough #FF #OFMSummercamp Patrick Sinke ?Yogesh Sontakke is talking about #SOA #Governance. #OFMSummercamp Nuno Cancelo ?Oracle SOA Governance - Quick Overview #OFMSummerCamp Nuno Cancelo ?Last coffee break. #OFMSummercamp pic.twitter.com/xZi9M5vAWz Scott Haaland Last day of #OFMSummercamp. It's been a great productive week..great students eager to learn. @Oracle_B2B @soacommunity . Patrick Sinke ?singletons are used to retain specific fetching order of files and records in multithread/multi-instance environment. #OFMSummercamp #SOA Patrick Sinke ?SOA's File Adapter is extremely versatile: It writes, reads and converts almost any type of file. #OFMSummercamp pic.twitter.com/XjtJF9Y5SH Patrick Sinke ?Now deep-diving into Java EE Connector Architecture (JCA). Got to do some catching up at home on this subject. #OFMSummercamp #SOA Patrick Sinke ?Today we start with security and OPSS at #OFMSummercamp Advanced #SOA training. Then some #OSB. #OFM #Oracle #whitehorses Remco Cats ?Starting the last day on #OFMSummercamp building ADF Mobile applications with BPM Nuno Cancelo ?While attending #OFMSummerCamp i notice even more the importance of designing software. Any tips in how to become an software architect? Patrick Sinke ?Extensive information on Faullt handling and policies now in Advanced #SOA track. #OFMSummercamp #oraclesoa #middleware #whitehorses C2B2 Consulting ?Geoffroy de Lamalle speaking at the #OFMSummercamp @soacommunity pic.twitter.com/m4oOyzYB2q Patrick Sinke ?Oracle Document editor is a huge tool (6GB), but contains every version and subset of EDI, HL7, etc definitions. Impressive. #OFMSummercamp Patrick Sinke ?Oracle #B2B 11g presentation on #OFMSummercamp by Scott. Unfortunately only 2 hours in SOA advanced class. Very interesting. SOA Community Bon dia #OFMSummercamp - if you are here in sunny Lisbon ;-) you can checkin at http://foursquare.com/ #soacommunity pic.twitter.com/PnmudJgJTZ Nuno Cancelo ?Beautiful day! #OFMSummercamp pic.twitter.com/nwByRM5YE1 Nuno Cancelo ?Relaxing after lunch :-) #OFMSummercamp pic.twitter.com/hOJzebCM5p SOA Community Posted pictures from OFM Summer Camp III at our facebook page - share yours! https://www.facebook.com/soacommunity #OFMSummerCamp #soacommunity Nuno Cancelo ?Coffee break: day3 #OFMSummercamp pic.twitter.com/97n1sAGhx4 Patrick Sinke #OFMSummercamp day 3; SOA Infrastructure. pic.twitter.com/ziivyw3L6q SOA Community ?@soacommunity 28 Aug Bon dia day 3 at #OFMSummercamp in Lisboa. Nial presenting ACM roadmap pic.twitter.com/iN3gTCHSbA SOA Community ?Hands-on time at the b2b & adapters training part of the #OFMSummercamp #soacommunity pic.twitter.com/9BzI7igrX8 SOA Community ?Laptop replacement at #OFMSummercamp - big thanks to Oracle Portugal for the fast help! 10 seconds to cut the cable pic.twitter.com/nwd2Px73pa SOA Community ?Hard work long training until 18.00 now enjoy the beach #ofmsummercamp #soacommunity pic.twitter.com/StogfxJNFH Walter Montantes? Primer día #OFMSummercamp pic.twitter.com/cTNDpzg5pL Miguel Delgadillo ?@walex86 Advanced SOA training by Geoffroy at #OFMSummercamp - full room hard working class pic.twitter.com/2SDz9FVhkh” si le sabes? SOA Community ?Welcome to the #OFMSummercamp in sunny Lisbon ;-) Send us your pictures of the training and city @soacommunity pic.twitter.com/i2ErZaaFbb SOA Community ?Advanced SOA training by Geoffroy at #OFMSummercamp - full room hard working class pic.twitter.com/uKjv0tV2bO Nuno Cancelo #OFMSummercamp afternoon break:) pic.twitter.com/pUaBvt2NIj Impressions of the event are posted at our facebook page. If you missed Lisbon, make sure you attend one of our Additional Middleware Trainings in Europe: We currently run 3 different training roadshows for Business Process Management & ADF & WebLogic across Europe make sure you sing-up for them: ADF & ADF Mobile or Business Process Management Suite or WebLogic Suite. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Mix Forum Technorati Tags: b2b,training,education,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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  • A Graduate&rsquo;s Journey at Oracle &ndash; Bhaskar Ghosh From Oracle India

    - by david.talamelli
    I am Bhaskar Ghosh, and I work as an Applications Engineer with Oracle. Well, it was three years ago when my journey with one of the largest software companies started. It was a fine day and a decisive moment, when I was placed in Oracle as a campus recruit from College of Engineering Guindy, Anna University, Chennai! I always thought of looking back, the time that helped me learn beyond my boundaries, think broader and ahead, and grow – technically, professionally and personally. Hmmn! Let me recall the eventful moments once again. My first day as an intern at Oracle started in late 2007. I met one of the Oracle Managers at the Oracle Campus in Hyderabad and on the same day I also met another Oracle employee who was to later to become my first manager. I was charged and thrilled with the environment and the wonderful people around me! I was joined by two other interns, who also had a Masters in Computer Applications. We formed a very friendly group with all the interns and the new hires, and shared our excitement and learning. Myself and one of the other Graduates started working on a very interesting project on Semantic technology. We finally had our names added as co-developers for this very project. This phase of five months was the time and we learnt tremendously and worked very hard, partly because we had to travel back and forth to our colleges to submit reports and present for the Masters in Computer Applications final year project reviews. After completing my MCA, I joined as a full-time employee in 2008. During the next year, we worked on interesting and bleeding edge technologies - OWL, RDF, SPARQL, Visualization, J2EE, Social Web features, Semantic Web technologies, Web Services and many more! We developed cool, rich internet and desktop applications. Little did I know at that time, that this learning would help me tremendously for my the next project in Oracle. The following year saw me being assigned a role in a different project that my other team members were working on for the last two years. It took me two months to understand and get into a flow with this new task. I was fortunate that this phase helped me enhance my inter-personal and communication skills, as much as it helped me grow professionally with better ability to tackle multiple priorities and switch between tasks based on the team’s requirements. I was made the POC for all communications with our team and other product teams. I personally feel that this time enhanced me tremendously in technologies like Oracle Forms, J2EE, and Java and Web Services. The last six months, saw myself becoming an Institute of Electrical and Electronics Engineer member, and continuing my higher education International Institute of Information Technology, Hyderabad. Oracle supports its employees becoming members of professional bodies, and higher studies are supported by management, I think it is tremendously helpful in the professional and technical growth of the employees. Last three months, I have been working on great and useful enhancements to our product. Ah beautiful! All these years, there have been other moments and events of fun that are too worth mentioning. Clubs and groups at Oracle such as Employee Club, Oracle Volunteers, Football Club, etc. have always kept on organizing numerous events and competitions, full of fun and entertainment. I really enjoyed participating, even if it was small, in the intra-Oracle football tourney, Oracle Volunteer Days, OraFora, OraOvations, and a few more. Those ‘Seasons of Sharing’, those ‘Blood Donation camps’, those ‘Diwali and Christmas gifts and events’, those ‘fun events at the annual function called OraOvations’, those ‘books and cycle stalls’, and those so many other things… It only fills my mind with pleasure. The last three years have been very eventful:they have been full of learning and growth, and under the very able and encouraging guidance of my manager. I have got the opportunity to know about and/or interact with many wonderful personalities, and learn from them, here at Oracle. The environment, the people, and the fellow developers have been so friendly, and always ever ready to help, when we were in doubt.. I really love the big office space, and the flexible timings, and the caring people around. I look forward to a beautiful, learning and motivating journey with Oracle.

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  • Not so long ago in a city not so far away by Carlos Martin

    - by Maria Sandu
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 This is the story of how the EMEA Presales Center turned an Oracle intern into a trusted technology advisor for both Oracle’s Sales and customers. It was the summer of 2011 when I was finishing my Computer Engineering studies as well as my internship at Oracle when I was offered what could possibly be THE dream job for any young European Computer Engineer. Apart from that, it also seemed like the role was particularly tailored to me as I could leverage almost everything I learned at University and during the internship. And all of it in one of the best cities to live in, not only from my home country but arguably from Europe: Malaga! A day at EPC As part of the EPC Technology pillar, and later on completely focused on WebCenter, there was no way to describe a normal day on the job as each day had something unique. Some days I was researching documentation in order to elaborate accurate answers for a customer’s question within a Request for Information or Proposal (RFI/RFP), other days I was doing heavy programming in order to bring a Proof of Concept (PoC) for a customer to life and last not but least, some days I presented to the customer via webconference the demo I built for them the past weeks. So as you can see, the role has research, development and presentation, could you ask for more? Well, don’t worry because there IS more! Internationality As the organization’s name suggests, EMEA Presales Center, it is the Center of Presales within Europe, Middle East and Africa so I got the chance to work with great professionals from all this regions, expanding my network and learning things from one country to apply them to others. In addition to that, the teams based in the Malaga office are comprised of many young professionals hailing mainly from Western and Central European countries (although there are a couple of exceptions!) with very different backgrounds and personalities which guaranteed many laughs and stories during lunch or coffee breaks (or even while working on projects!). Furthermore, having EPC offices in Bucharest and Bangalore and thanks to today’s tele-presence technologies, I was working every day with people from India or Romania as if they were sitting right next to me and the bonding with them got stronger day by day. Career development Apart from the research and self-study I’ve earlier mentioned, one of the EPC’s Key Performance Indicators (KPI) is that 15% of your time is spent on training so you get lots and lots of trainings in order to develop both your technical product knowledge and your presentation, negotiation and other soft skills. Sometimes the training is via webcast, sometimes the trainer comes to the office and sometimes, the best times, you get to travel abroad in order to attend a training, which also helps you to further develop your network by meeting face to face with many people you only know from some email or instant messaging interaction. And as the months go by, your skills improving at a very fast pace, your relevance increasing with each new project you successfully deliver, it’s only a matter of time (and a bit of self-promoting!) that you get the attention of the manager of a more senior team and are offered the opportunity to take a new step in your professional career. For me it took 2 years to move to my current position, Technology Sales Consultant at the Oracle Direct organization. During those 2 years I had built a good relationship with the Oracle Direct Spanish sales and sales managers, who are also based in the Malaga office. I supported their former Sales Consultant in a couple of presentations and demos and were very happy with my overall performance and attitude so even before the position got eventually vacant, I got a heads-up from then in advance that their current Sales Consultant was going to move to a different position. To me it felt like a natural step, same as when I joined EPC, I had at least a 50% of the “homework” already done but wanted to experience that extra 50% to add new product and soft skills to my arsenal. The rest is history, I’ve been in the role for more than half a year as I’m writing this, achieved already some important wins, gained a lot of trust and confidence in front of customers and broadened my view of Oracle’s Fusion Middleware portfolio. I look back at the 2 years I spent in EPC and think: “boy, I’d recommend that experience to absolutely anyone with the slightest interest in IT, there are so many different things you can do as there are different kind of roles you can end up taking thanks to the experience gained at EPC” /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • Spotlight on Claims: Serving Customers Under Extreme Conditions

    - by [email protected]
    Oracle Insurance's director of marketing for EMEA, John Sinclair, recently attended the CII Spotlight on Claims event in London. Bad weather and its implications for the insurance industry have become very topical as the frequency and diversity of natural disasters - including rains, wind and snow - has surged across Europe this winter. On England's wettest day on record, the county of Cumbria was flooded with 12 inches of rain within 24 hours. Freezing temperatures wreaked havoc on European travel, causing high speed TVG trains to break down and stranding hundreds of passengers under the English Chanel in a tunnel all night long without heat or electricity. A storm named Xynthia thrashed France and surrounding countries with hurricane force, flooding ports and killing 51 people. After the Spring Equinox, insurers may have thought the worst had past. Then came along Eyjafjallajökull, spewing out vast quantities of volcanic ash in what is turning out to be one of most costly natural disasters in history. Such extreme events challenge insurance companies' ability to service their customers just when customers need their help most. When you add economic downturn and competitive pressures to the mix, insurers are further stretched and required to continually learn and innovate to meet high customer expectations with reduced budgets. These and other issues were hot topics of discussion at the recent "Spotlight on Claims" seminar in London, focused on how weather is affecting claims and the insurance industry. The event was organized by the CII (Chartered Insurance Institute), a group with 90,000 members. CII has been at the forefront in setting professional standards for the insurance industry for over a century. Insurers came to the conference to hear how they could better serve their customers under extreme weather conditions, learn from the experience of their peers, and hear about technological breakthroughs in climate modeling, geographic intelligence and IT. Customer case studies at the conference highlighted the importance of effective and constant communication in handling the overflow of catastrophe related claims. First and foremost is the need to rapidly establish initial communication with claimants to build their confidence in a positive outcome. Ongoing communication then needs to be continued throughout the claims cycle to mange expectations and maintain ownership of the process from start to finish. Strong internal communication to support frontline staff was also deemed critical to successful crisis management, as was communication with the broader insurance ecosystem to tap into extended resources and business intelligence. Advances in technology - such web based systems to access policies and enter first notice of loss in the field - as well as customer-focused self-service portals and multichannel alerts, are instrumental in improving customer satisfaction and helping insurers to deal with the claims surge, which often can reach four or more times normal workloads. Dynamic models of the global climate system can now be used to better understand weather-related risks, and as these models mature it is hoped that they will soon become more accurate in predicting the timing of catastrophic events. Geographic intelligence is also being used within a claims environment to better assess loss reserves and detect fraud. Despite these advances in dealing with catastrophes and predicting their occurrence, there will never be a substitute for qualified front line staff to deal with customers. In light of pressures to streamline efficiency, there was debate as to whether outsourcing was the solution, or whether it was better to build on the people you have. In the final analysis, nearly everybody agreed that in the future insurance companies would have to work better and smarter to keep on top. An appeal was also made for greater collaboration amongst industry participants in dealing with the extreme conditions and systematic stress brought on by natural disasters. It was pointed out that the public oftentimes judged the industry as a whole rather than the individual carriers when it comes to freakish events, and that all would benefit at such times from the pooling of limited resources and professional skills rather than competing in silos for competitive advantage - especially the end customer. One case study that stood out was on how The Motorists Insurance Group was able to power through one of the most devastating catastrophes in recent years - Hurricane Ike. The keys to Motorists' success were superior people, processes and technology. They did a lot of upfront planning and invested in their people, creating a healthy team environment that delivered "max service" even when they were experiencing the same level of devastation as the rest of the population. Processes were rapidly adapted to meet the challenge of the catastrophe and continually adapted to Ike's specific conditions as they evolved. Technology was fundamental to the execution of their strategy, enabling them anywhere access, on the fly reassigning of resources and rapid training to augment the work force. You can learn more about the Motorists experience by watching this video. John Sinclair is marketing director for Oracle Insurance in EMEA. He has more than 20 years of experience in insurance and financial services.

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  • What's going on with INETA and the Regional Speakers Bureau?

    - by Chris Williams
    For those of you that have been waiting patiently (and not so patiently) I'm happy to say that we're very near completion on some changes/enhancements/improvements that will allow us to finally go live with the INETA Regional Speakers Bureau. I know quite a few of you have already registered, which is great (though some of you may need to come back and update your info) and we've had a few folks submit requests, mostly in a test capacity, but soon we'll be up and live. Here's how it breaks down. Be sure to read this, because things have changed a bit from when we initially announced it. 1. The majority of our speaker/event funding is going into the Regional Speakers Bureau.  The National Bureau still exists, but it's a good bit smaller than it was before, and it's not an "every group" benefit anymore. We'll be using the National Bureau as more of a strategic task force, targeting high impact events and areas that need some community building love from INETA. These will be identified and handled on a case by case basis, and may include more than just user group events. 2. You're going to get more events per group, per year than you did before. Not only are we focusing more resources on this program, but we're also making a lot of efforts to use it more effectively. With the INETA Regional Speakers Bureau, you should be able to get 2-3 INETA speakers per year, on average. Not every geographical area will have exactly the same experience, but we're doing the best we can. 3. It's not a farm team program for the National Bureau. Unsurprisingly, I managed to offend a number of people when I previously made the comment that the Regional Speakers Bureau program was a farm team or stepping stone to the National Bureau. It was a poor choice of words.  Anyone can participate in the Regional Speakers Bureau, and I look forward to working with all of you. 4. There is assistance for your efforts. The exact final details are still being hammered out, but expect it to look something like this: (all distances listed are based on a round trip) Distances < 120 miles = $0 121 miles - 240 miles = $50 (effectively 1 to 2 hours, each way) 241 miles - 360 miles = $100 (effectively 2 to 3 hours, each way) 361 miles - 480 miles = $200 (effectively 3 to 4 hours, each way) For those of you who travel a lot, we're working on a solution to handle group visits when you're away from home. These will (for now) be handled on a case by case basis. 5. We're going to make it as easy as possible to work with the program. In order to do this, we need a few things from you. For speakers, that means your home address. It also means (maybe) filling out a simple 1 line expense report via the INETA website. For user groups, it means making sure your meeting address is up to date as well. 6. Distances will be automatically calculated from your home of record to the user group event and back. We realize that this is not a perfect solution to every instance, but we're not paying you to speak at an event, and you won't be taxed on this money. It's simply some assistance to make your community efforts easier. Our way of saying thanks for everything you do. 7. Sounds good so far, what's the catch? There's always a catch, right? In this case there are two of them: 1) At this time, Microsoft employees are welcome to use the website to line up speaking engagements with user groups, but are not eligible for financial assistance. 2) Anyone can register and use the website to line up speaking engagements with user groups, however you must receive and maintain a net score of 3+ positive ratings (we're implementing a thumbs up / thumbs down system) in order to receive financial assistance. These ratings are provided by the User Group leaders after the meeting has taken place. 8. Involvement by the User Group leaders is a key factor in the success of this program. Your job isn't done once you request a speaker. After you've had your meeting, it's critical that you go back to the website and take a very small survey. Doing this ensures that the speaker gets rated (and compensated if eligible) and also ensures that you can make another request, since you won't be able to make a new request if you have an old one outstanding. 9. What about Canada? We're definitely working on that. Unfortunately nothing new to report on that front, other than to say that we're trying. So... this is where things stand currently. We're working very quickly to get this in place and get speakers and groups together. If you have any questions, please leave a comment below and I'll answer them as quickly as possible. If I've forgotten anything, or if things change, I'll update it here. Thanks, Chris G. Williams INETA Board of Directors

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  • Meet our 2009 Oracle Graduates in South Africa

    - by anca.rosu
    Focusing on the broader Oracle community, Oracle South Africa initiated its first skills development programme in May 1988. Since its inception the programme has developed and improved and every year more graduates are taken on board. The Oracle Graduate Programme is made up of specific learning paths designed around customer, partner and Oracle specifications and is structured to meet the urgent skills requirements in the Oracle “economy”. The training programmes have a specific duration and incorporate both theoretical and practical application of Oracle product sets. It is aimed at creating: Meaningful employment for graduates; Learning opportunities for individuals within the organization so that career growth opportunities are exploited to the fullest; Capacity building for small enterprises which is aligned to Oracle’s Enterprise Development Programme Meet our five graduates who joined us in December 2008 and have spent over a year with us! Let’s get their initial feedback on the graduate programme and on their assignment to Jordan. Lector   On the Oracle Graduate Programme: “The Oracle Graduate Programme is an experience of a life time. I would not trade it for anything. It’s challenging and rewarding. I am proud and happy to be in an organization like Oracle” On the assignment in Jordan: "Friendly, welcoming people, world class instructors always willing to go the extra mile. What more can you ask for?"   Lungile On the Oracle Graduate Programme: “I joined Oracle as part of the graduate intake for pre-sales in order to develop my skills and knowledge. Working at Oracle has been an overwhelmingly positive experience as it has encouraged me to progress with my personal development. I am hugely grateful. It has been a great challenge and an awesome opportunity.” On the assignment to Jordan: “Going to Jordan was a great opportunity and the experience of a lifetime. The people were very welcoming and friendly. The culture was totally different from ours - the food, the clothes and the weather. It was an amazingly different experience to work from Sunday to Thursday with Friday and Saturday as the weekend.” Thabo On the Oracle Graduate Programme: “Life is an infinite learning path. I truly value growth. I believe for one to grow, one needs to be challenged to your full potential. The Oracle Graduate Programme offers real growth – and so much more.” On the assignment to Jordan: “I was amazed by the cultural differences. I now understood that to be part of the global community, I must embrace our similarities and understand our differences.”   Albeauty On the Oracle Graduate Programme: “Responsibility, dedication, focus and taking initiative … these are the key points I learned from Oracle. It is such an honour to finally be part of the Oracle family. The graduate programme itself was a great experience as I managed to learn how Oracle operates – it has been the highlight of my year. I believe that my hard work will assist in the growth of the company.” On the Jordan assignment: “A memory worth embracing. Going to Jordan was a great opportunity as I learned a lot with respect to integration between different cultures and getting to adapt to all things different. I, along with almost every other graduate, discovered that Oracle is far more than a database company. Now I know there is far more to the ‘Big Red’ name.” Emmanuel On the Oracle Graduate Programme: “The programme gave me invaluable exposure to the ICT sector and also provided an opportunity to travel, network and exchange ideas with others. The formal training helped me to improve my presentation skills and gave me a better understanding of business etiquette and communication.” On the assignment to Jordan: “It was my first trip abroad. It was a great chance to get to know each other. I had the opportunity to share ideas, share personal stuff as a team. We met experts who gave us superb training in Oracle Technologies. It was great.”   If you have any questions related to this article feel free to contact  [email protected].  You can find our job opportunities via http://campus.oracle.com.   Technorati Tags: Oracle community,South Africa,Graduate Programme,Jordan,Technologies

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  • Inside Red Gate - Be Reasonable!

    - by Simon Cooper
    As I discussed in my previous posts, divisions and project teams within Red Gate are allowed a lot of autonomy to manage themselves. It's not just the teams though, there's an awful lot of freedom given to individual employees within the company as well. Reasonableness How Red Gate treats it's employees is embodied in the phrase 'You will be reasonable with us, and we will be reasonable with you'. As an employee, you are trusted to do your job to the best of you ability. There's no one looking over your shoulder, no one clocking you in and out each day. Everyone is working at the company because they want to, and one of the core ideas of Red Gate is that the company exists to 'let people do the best work of their lives'. Everything is geared towards that. To help you do your job, office services and the IT department are there. If you need something to help you work better (a third or fourth monitor, footrests, or a new keyboard) then ask people in Information Systems (IS) or Office Services and you will be given it, no questions asked. Everyone has administrator access to their own machines, and you can install whatever you want on it. If there's a particular bit of software you need, then ask IS and they will buy it. As an example, last year I wanted to replace my main hard drive with an SSD; I had a summer job at school working in a computer repair shop, so knew what to do. I went to IS and asked for 'an SSD, a SATA cable, and a screwdriver'. And I got it there and then, even the screwdriver. Awesome. I screwed it in myself, copied all my main drive files across, and I was good to go. Of course, if you're not happy doing that yourself, then IS will sort it all out for you, no problems. If you need something that the company doesn't have (say, a book off Amazon, or you need some specifications printing off & bound), then everyone has a expense limit of £100 that you can use without any sign-off needed from your managers. If you need a company credit card for whatever reason, then you can get it. This freedom extends to working hours and holiday; you're expected to be in the office 11am-3pm each day, but outside those times you can work whenever you want. If you need a half-day holiday on a days notice, or even the same day, then you'll get it, unless there's a good reason you're needed that day. If you need to work from home for a day or so for whatever reason, then you can. If it's reasonable, then it's allowed. Trust issues? A lot of trust, and a lot of leeway, is given to all the people in Red Gate. Everyone is expected to work hard, do their jobs to the best of their ability, and there will be a minimum of bureaucratic obstacles that stop you doing your work. What happens if you abuse this trust? Well, an example is company trip expenses. You're free to expense what you like; food, drink, transport, etc, but if you expenses are not reasonable, then you will never travel with the company again. Simple as that. Everyone knows when they're abusing the system, so simply don't do it. Along with reasonableness, another phrase used is 'Don't be a ***'. If you act like a ***, and abuse any of the trust placed in you, even if you're the best tester, salesperson, dev, or manager in the company, then you won't be a part of the company any more. From what I know about other companies, employee trust is highly variable between companies, all the way up to CCTV trained on employee's monitors. As a dev, I want to produce well-written & useful code that solves people's problems. Being able to get whatever I need - install whatever tools I need, get time off when I need to, obtain reference books within a day - all let me do my job, and so let Red Gate help other people do their own jobs through the tools we produce. Plus, I don't think I would like working for a company that doesn't allow admin access to your own machine and blocks Facebook!

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  • A new SQL, a new Analysis Services, a new Workshop! #ssas #sql2012

    - by Marco Russo (SQLBI)
    One week ago Microsoft SQL Server 2012 finally debuted with a virtual launch event and you can find many intro sessions there (20 minutes each). There is a lot of new content available if you want to learn more about SQL 2012 and in this blog post I’d like to provide a few link to sessions, documents, bits and courses that are available now or very soon. First of all, the release of Analysis Services 2012 has finally released PowerPivot 2012 (many of us called it PowerPivot v2 before this official name) and also the new Data Mining Add-in for Microsoft Office 2010, now available also for Excel 64bit! And, of course, don’t miss the Microsoft SQL Server 2012 Feature Pack, there are a lot of upgrades for both DBAs and developers. I just discovered there is a new LocalDB version of SQL Express that can run in user mode without any setup. Is this the end of SQL CE? But now, back to Analysis Services: if you want some tutorial on Tabular, the Microsoft Virtual Academy has a whole track dedicated to Analysis Services 2012 but you will probably be interested also in the one about Reporting Services 2012. If you think that virtual is good but it’s not enough, there are plenty of conferences in the coming months – these are just those where I and Alberto will deliver some SSAS Tabular presentations: SQLBits X, London, March 29-31, 2012: if you are in London or want a good reason to go, this is the most important SQL Server event in Europe this year, no doubts about it. And not only because of the high number of attendees, but also because there is an impressive number of speakers (excluding me, of course) coming from all over the world. This is an event second only to PASS Summit in Seattle so there are no good reasons to not attend it. Microsoft SQL Server & Business Intelligence Conference 2012, Milan, March 28-29, 2012: this is an Italian conference so the language might be a barrier, but many of us also speak English and the food is good! Just a few seats still available. TechEd North America, Orlando, June 11-14, 2012: you know, this is a big event and it contains everything – if you want to spend a whole day learning the SSAS Tabular model with me and Alberto, don’t miss our pre-conference day “Using BISM Tabular in Microsoft SQL Server Analysis Services 2012” (be careful, it is on June 10, a nice study-Sunday!). TechEd Europe, Amsterdam, June 26-29, 2012: the European version of TechEd provides almost the same content and you don’t have to go overseas. We also run the same pre-conference day “Using BISM Tabular in Microsoft SQL Server Analysis Services 2012” (in this case, it is on June 25, that’s a regular Monday). I and Alberto will also speak at some user group meeting around Europe during… well, we’re going to travel a lot in the next months. In fact, if you want to get a complete training on SSAS Tabular, you should spend two days with us in one of our SSAS Tabular Workshop! We prepared a 2-day seminar, a very intense one, that start from the simple tabular modeling and cover architecture, DAX, query, advanced modeling, security, deployment, optimization, monitoring, relationships with PowerPivot and Multidimensional… Really, there are a lot of stuffs here! We announced the first dates in Europe and also an online edition optimized for America’s time zone: Apr 16-17, 2012 – Amsterdam, Netherlands Apr 26-27, 2012 – Copenhagen, Denmark May 7-8, 2012 – Online for America’s time zone May 14-15, 2012 – Brussels, Belgium May 21-22, 2012 – Oslo, Norway May 24-25, 2012 – Stockholm, Sweden May 28-29, 2012 – London, United Kingdom May 31-Jun 1, 2012 – Milan, Italy (Italian language) Also Chris Webb will join us in this workshop and in every date you can find who is the speaker on the web site. The course is based on our upcoming book, almost 600 pages (!) about SSAS Tabular, an incredible effort that will be available very soon in a preview (rough cuts from O’Reilly) and will be on the shelf in May. I will provide a link to order it as soon as we have one! And if you think that this is not enough… you’re right! Do you know what is the only thing you can do to optimize your Tabular model? Optimize your DAX code. Learning DAX is easy, mastering DAX requires some knowledge… and our DAX Advanced Workshop will provide exactly the required content. Public classes will be available later this year, by now we just deliver it on demand.

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  • A new SQL, a new Analysis Services, a new Workshop! #ssas #sql2012

    - by Marco Russo (SQLBI)
    One week ago Microsoft SQL Server 2012 finally debuted with a virtual launch event and you can find many intro sessions there (20 minutes each). There is a lot of new content available if you want to learn more about SQL 2012 and in this blog post I’d like to provide a few link to sessions, documents, bits and courses that are available now or very soon. First of all, the release of Analysis Services 2012 has finally released PowerPivot 2012 (many of us called it PowerPivot v2 before this official name) and also the new Data Mining Add-in for Microsoft Office 2010, now available also for Excel 64bit! And, of course, don’t miss the Microsoft SQL Server 2012 Feature Pack, there are a lot of upgrades for both DBAs and developers. I just discovered there is a new LocalDB version of SQL Express that can run in user mode without any setup. Is this the end of SQL CE? But now, back to Analysis Services: if you want some tutorial on Tabular, the Microsoft Virtual Academy has a whole track dedicated to Analysis Services 2012 but you will probably be interested also in the one about Reporting Services 2012. If you think that virtual is good but it’s not enough, there are plenty of conferences in the coming months – these are just those where I and Alberto will deliver some SSAS Tabular presentations: SQLBits X, London, March 29-31, 2012: if you are in London or want a good reason to go, this is the most important SQL Server event in Europe this year, no doubts about it. And not only because of the high number of attendees, but also because there is an impressive number of speakers (excluding me, of course) coming from all over the world. This is an event second only to PASS Summit in Seattle so there are no good reasons to not attend it. Microsoft SQL Server & Business Intelligence Conference 2012, Milan, March 28-29, 2012: this is an Italian conference so the language might be a barrier, but many of us also speak English and the food is good! Just a few seats still available. TechEd North America, Orlando, June 11-14, 2012: you know, this is a big event and it contains everything – if you want to spend a whole day learning the SSAS Tabular model with me and Alberto, don’t miss our pre-conference day “Using BISM Tabular in Microsoft SQL Server Analysis Services 2012” (be careful, it is on June 10, a nice study-Sunday!). TechEd Europe, Amsterdam, June 26-29, 2012: the European version of TechEd provides almost the same content and you don’t have to go overseas. We also run the same pre-conference day “Using BISM Tabular in Microsoft SQL Server Analysis Services 2012” (in this case, it is on June 25, that’s a regular Monday). I and Alberto will also speak at some user group meeting around Europe during… well, we’re going to travel a lot in the next months. In fact, if you want to get a complete training on SSAS Tabular, you should spend two days with us in one of our SSAS Tabular Workshop! We prepared a 2-day seminar, a very intense one, that start from the simple tabular modeling and cover architecture, DAX, query, advanced modeling, security, deployment, optimization, monitoring, relationships with PowerPivot and Multidimensional… Really, there are a lot of stuffs here! We announced the first dates in Europe and also an online edition optimized for America’s time zone: Apr 16-17, 2012 – Amsterdam, Netherlands Apr 26-27, 2012 – Copenhagen, Denmark May 7-8, 2012 – Online for America’s time zone May 14-15, 2012 – Brussels, Belgium May 21-22, 2012 – Oslo, Norway May 24-25, 2012 – Stockholm, Sweden May 28-29, 2012 – London, United Kingdom May 31-Jun 1, 2012 – Milan, Italy (Italian language) Also Chris Webb will join us in this workshop and in every date you can find who is the speaker on the web site. The course is based on our upcoming book, almost 600 pages (!) about SSAS Tabular, an incredible effort that will be available very soon in a preview (rough cuts from O’Reilly) and will be on the shelf in May. I will provide a link to order it as soon as we have one! And if you think that this is not enough… you’re right! Do you know what is the only thing you can do to optimize your Tabular model? Optimize your DAX code. Learning DAX is easy, mastering DAX requires some knowledge… and our DAX Advanced Workshop will provide exactly the required content. Public classes will be available later this year, by now we just deliver it on demand.

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  • Windows Azure Recipe: Enterprise LOBs

    - by Clint Edmonson
    Enterprises are more and more dependent on their specialized internal Line of Business (LOB) applications than ever before. Naturally, the more software they leverage on-premises, the more infrastructure they need manage. It’s frequently the case that our customers simply can’t scale up their hardware purchases and operational staff as fast as internal demand for software requires. The result is that getting new or enhanced applications in the hands of business users becomes slower and more expensive every day. Being able to quickly deliver applications in a rapidly changing business environment while maintaining high standards of corporate security is a challenge that can be met right now by moving enterprise LOBs out into the cloud and leveraging Azure’s Access Control services. In fact, we’re seeing many of our customers (both large and small) see huge benefits from moving their web based business applications such as corporate help desks, expense tracking, travel portals, timesheets, and more to Windows Azure. Drivers Cost Reduction Time to market Security Solution Here’s a sketch of how many Windows Azure Enterprise LOBs are being architected and deployed: Ingredients Web Role – this will host the core of the application. Each web role is a virtual machine hosting an application written in ASP.NET (or optionally php, or node.js). The number of web roles can be scaled up or down as needed to handle peak and non-peak traffic loads. Many Java based applications are also being deployed to Windows Azure with a little more effort. Database – every modern web application needs to store data. SQL Azure databases look and act exactly like their on-premise siblings but are fault tolerant and have data redundancy built in. Access Control – this service is necessary to establish federated identity between the cloud hosted application and an enterprise’s corporate network. It works in conjunction with a secure token service (STS) that is hosted on-premises to establish the corporate user’s identity and credentials. The source code for an on-premises STS is provided in the Windows Azure training kit and merely needs to be customized for the corporate environment and published on a publicly accessible corporate web site. Once set up, corporate users see a near seamless single sign-on experience. Reporting – businesses live and die by their reports and SQL Azure Reporting, based on SQL Server Reporting 2008 R2, can serve up reports with tables, charts, maps, gauges, and more. These reports can be accessed from the Windows Azure Portal, through a web browser, or directly from applications. Service Bus (optional) – if deep integration with other applications and systems is needed, the service bus is the answer. It enables secure service layer communication between applications hosted behind firewalls in on-premises or partner datacenters and applications hosted inside Windows Azure. The Service Bus provides the ability to securely expose just the information and services that are necessary to create a simpler, more secure architecture than opening up a full blown VPN. Data Sync (optional) – in cases where the data stored in the cloud needs to be shared internally, establishing a secure one-way or two-way data-sync connection between the on-premises and off-premises databases is a perfect option. It can be very granular, allowing us to specify exactly what tables and columns to synchronize, setup filters to sync only a subset of rows, set the conflict resolution policy for two-way sync, and specify how frequently data should be synchronized Training Labs These links point to online Windows Azure training labs where you can learn more about the individual ingredients described above. (Note: The entire Windows Azure Training Kit can also be downloaded for offline use.) Windows Azure (16 labs) Windows Azure is an internet-scale cloud computing and services platform hosted in Microsoft data centers, which provides an operating system and a set of developer services which can be used individually or together. It gives developers the choice to build web applications; applications running on connected devices, PCs, or servers; or hybrid solutions offering the best of both worlds. New or enhanced applications can be built using existing skills with the Visual Studio development environment and the .NET Framework. With its standards-based and interoperable approach, the services platform supports multiple internet protocols, including HTTP, REST, SOAP, and plain XML SQL Azure (7 labs) Microsoft SQL Azure delivers on the Microsoft Data Platform vision of extending the SQL Server capabilities to the cloud as web-based services, enabling you to store structured, semi-structured, and unstructured data. Windows Azure Services (9 labs) As applications collaborate across organizational boundaries, ensuring secure transactions across disparate security domains is crucial but difficult to implement. Windows Azure Services provides hosted authentication and access control using powerful, secure, standards-based infrastructure. See my Windows Azure Resource Guide for more guidance on how to get started, including links web portals, training kits, samples, and blogs related to Windows Azure.

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  • What Counts For A DBA: Foresight

    - by drsql
    Of all the valuable attributes of a DBA covered so far in this series, ranging from passion to humility to practicality, perhaps one of the most important attributes may turn out to be the most seemingly-nebulous: foresight. According to Free Dictionary foresight is the "perception of the significance and nature of events before they have occurred". Foresight does not come naturally to most people, as the parent of any teenager will attest. No matter how clearly you see their problems coming they won't listen, and have to fail before eventually (hopefully) learning for themselves. Having graduated from the school of hard knocks, the DBA, the naive teenager no longer, acquires the ability to foretell how events will unfold in response to certain actions or attitudes with the unerring accuracy of a doom-laden prophet. Like Simba in the Lion King, after a few blows to the head, we foretell that a sore head that will be the inevitable consequence of a swing of Rafiki's stick, and we take evasive action. However, foresight is about more than simply learning when to duck. It's about taking the time to understand and prevent the habits that caused the stick to swing in the first place. And based on this definition, I often think there is a lot less foresight on display in my industry than there ought to be. Most DBAs reading this blog will spot a line such as the following in a piece of "working" code, understand immediately why it is less than optimimum, and take evasive action. …WHERE CAST (columnName as int) = 1 However, the programmers who regularly write this sort of code clearly lack that foresight, and this and numerous other examples of similarly-malodorous code prevail throughout our industry (and provide premium-grade fertilizer for the healthy growth of many a consultant's bank account). Sometimes, perhaps harried by impatient managers and painfully tight deadlines, everyone makes mistakes. Yes, I too occasionally write code that "works", but basically stinks. When the problems manifest, it is sometimes accompanied by a sense of grim recognition that somewhere in me existed the foresight to know that that approach would lead to this problem. However, in the headlong rush, warning signs got overlooked, lessons learned previously, which could supply the foresight to the current project, were lost and not applied.   Of course, the problem often is a simple lack of skills, training and knowledge in the relevant technology and/or business space; programmers and DBAs forced to do their best in the face of inadequate training, or to apply their skills in areas where they lack experience. However, often the problem goes deeper than this; I detect in some DBAs and programmers a certain laziness of attitude.   They veer from one project to the next, going with "whatever works", unwilling or unable to take the time to understand where their actions are leading them. Of course, the whole "Agile" mindset is often interpreted to favor flexibility and rapid production over aiming to get things right the first time. The faster you try to travel in the dark, frequently changing direction, the more important it is to have someone who has the foresight to know at least roughly where you are heading. This is doubly true for the data tier which, no matter how you try to deny it, simply cannot be "redone" every month as you learn aspects of the world you are trying to model that, with a little bit of foresight, you would have seen coming.   Sometimes, when as a DBA you can glance briefly at 200 lines of working SQL code and know instinctively why it will cause problems, foresight can feel like magic, but it isn't; it's more like muscle memory. It is acquired as the consequence of good experience, useful communication with those around you, and a willingness to learn continually, through continued education as well as from failure. Foresight can be deployed only by finding time to understand how the lessons learned from other DBAs, and other projects, can help steer the current project in the right direction.   C.S. Lewis once said "The future is something which everyone reaches at the rate of sixty minutes an hour, whatever he does, whoever he is." It cannot be avoided; the quality of what you build now is going to affect you, and others, at some point in the future. Take the time to acquire foresight; it is a love letter to your future self, to say you cared.

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  • Deep in the Heart of Texas

    - by Applications User Experience
    Author: Erika Webb, Manager, Fusion Applications UX User Assistance When I was first working in the usability field, the only way I could consider conducting a usability study was to bring a potential user to a lab environment where I could show them whatever I was interested in learning more about and ask them questions. While I hate to reveal just how long I have been working in this field, let's just say that pads of paper and a stopwatch were key tools for any test I conducted. Over the years, I have worked in simple labs with basic video taping equipment and not much else, and I have worked in corporate environments with sophisticated usability labs and state-of-the-art equipment. Years ago, we conducted all usability studies at the location of the user. If we wanted to see if there were any differences between users in New York, Chicago, and Los Angeles, we went to those places to run the test. A lab environment is very useful for many test situations. However, there has always been a debate in the usability field about whether bringing someone into a lab environment, however friendly we make it, somehow intrinsically changes the behavior of the user as compared to having them work in their own environment, at their own desk, and on their own computer. We developed systems to create a portable usability lab, so that we could go to the users that we needed to test.  Do lab environments change user behavior patterns? Then 9/11 hit. You may not remember, but no planes flew for weeks afterwards. Companies all over the world couldn't fly-in employees for meetings. Suddenly, traveling to the location of the users had an additional difficulty. The company I was working for at the time had usability specialists stuck in New York for days before they could finally rent a car and drive home to Colorado. This changed the world pretty suddenly, and technology jumped on the change. Companies offering Internet meeting tools were strugglinguntil no one could travel. The Internet boomed with collaboration tools that enabled people to work together wherever they happened to be. This change in technology has made a huge difference in my world. We use collaborative tools to bring our product concepts and ideas to the user across the Internet. As a global company, we benefit from having users from all over the world inform our designs. We now run usability studies with users all over the world in a single day, a feat we couldn't have accomplished 10 years ago by plane! Other technology companies have started to do more of this type of usability testing, since the tools have improved so dramatically. Plus, in our busy world, it's not always easy to find users who can take the time away from their jobs to come to our labs. reaching users where it is convenient for them greatly improves the odds that people do participate. I manage a team of usability specialists who live in India and California, whlie I live in Colorado. We have wonderful labs that we bring users into to show them our products. But very often, we run our studies remotely. We used to take the lab to the users now we use the labs, but we let the users stay where they are. We gain users who might not have been able to leave work to come to our labs, and they get to use the system they are familiar with. And we gain users nearly anywhere that we can set up an Internet connection, as long as the users have a phone, a broadband connection, and a compatible Web browser (with no pop-up blockers). After we recruit participants in a traditional manner, we send them an invitation to participate through the use of a telephone conference call and Web conferencing tool. At Oracle, we use Oracle Web Conference part of Oracle Collaboration Suite, which enables us to give the user control of the mouse, while we present a prototype or wireframe pictures. We can record the sessions over the Web and phone conference. We send the users instructions, plus tips to ensure that we won't have problems sharing screens. In some cases, when time is tight, we even run a five-minute "test session" with users a day in advance to be sure that we can connect. Prior to the test, we send users a participant script that contains information about the study, including any questionnaires. This is exactly the same script we give to participants who come to the labs. We ask users to print this before the beginning of the session. We generally run these studies by having a usability engineer in our usability labs, so that we can record the session as though the user were in the lab with us. Roughly 80% of our application software usability testing at Oracle is performed using remote methods. The probability of getting a   remote test participant decreases the higher up the person is in the target organization. We have a methodology checklist available to help our usability engineers work through the remote processes.

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