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  • Solaris X86 AESNI OpenSSL Engine

    - by danx
    Solaris X86 AESNI OpenSSL Engine Cryptography is a major component of secure e-commerce. Since cryptography is compute intensive and adds a significant load to applications, such as SSL web servers (https), crypto performance is an important factor. Providing accelerated crypto hardware greatly helps these applications and will help lead to a wider adoption of cryptography, and lower cost, in e-commerce and other applications. The Intel Westmere microprocessor has six new instructions to acclerate AES encryption. They are called "AESNI" for "AES New Instructions". These are unprivileged instructions, so no "root", other elevated access, or context switch is required to execute these instructions. These instructions are used in a new built-in OpenSSL 1.0 engine available in Solaris 11, the aesni engine. Previous Work Previously, AESNI instructions were introduced into the Solaris x86 kernel and libraries. That is, the "aes" kernel module (used by IPsec and other kernel modules) and the Solaris pkcs11 library (for user applications). These are available in Solaris 10 10/09 (update 8) and above, and Solaris 11. The work here is to add the aesni engine to OpenSSL. X86 AESNI Instructions Intel's Xeon 5600 is one of the processors that support AESNI. This processor is used in the Sun Fire X4170 M2 As mentioned above, six new instructions acclerate AES encryption in processor silicon. The new instructions are: aesenc performs one round of AES encryption. One encryption round is composed of these steps: substitute bytes, shift rows, mix columns, and xor the round key. aesenclast performs the final encryption round, which is the same as above, except omitting the mix columns (which is only needed for the next encryption round). aesdec performs one round of AES decryption aesdeclast performs the final AES decryption round aeskeygenassist Helps expand the user-provided key into a "key schedule" of keys, one per round aesimc performs an "inverse mixed columns" operation to convert the encryption key schedule into a decryption key schedule pclmulqdq Not a AESNI instruction, but performs "carryless multiply" operations to acclerate AES GCM mode. Since the AESNI instructions are implemented in hardware, they take a constant number of cycles and are not vulnerable to side-channel timing attacks that attempt to discern some bits of data from the time taken to encrypt or decrypt the data. Solaris x86 and OpenSSL Software Optimizations Having X86 AESNI hardware crypto instructions is all well and good, but how do we access it? The software is available with Solaris 11 and is used automatically if you are running Solaris x86 on a AESNI-capable processor. AESNI is used internally in the kernel through kernel crypto modules and is available in user space through the PKCS#11 library. For OpenSSL on Solaris 11, AESNI crypto is available directly with a new built-in OpenSSL 1.0 engine, called the "aesni engine." This is in lieu of the extra overhead of going through the Solaris OpenSSL pkcs11 engine, which accesses Solaris crypto and digest operations. Instead, AESNI assembly is included directly in the new aesni engine. Instead of including the aesni engine in a separate library in /lib/openssl/engines/, the aesni engine is "built-in", meaning it is included directly in OpenSSL's libcrypto.so.1.0.0 library. This reduces overhead and the need to manually specify the aesni engine. Since the engine is built-in (that is, in libcrypto.so.1.0.0), the openssl -engine command line flag or API call is not needed to access the engine—the aesni engine is used automatically on AESNI hardware. Ciphers and Digests supported by OpenSSL aesni engine The Openssl aesni engine auto-detects if it's running on AESNI hardware and uses AESNI encryption instructions for these ciphers: AES-128-CBC, AES-192-CBC, AES-256-CBC, AES-128-CFB128, AES-192-CFB128, AES-256-CFB128, AES-128-CTR, AES-192-CTR, AES-256-CTR, AES-128-ECB, AES-192-ECB, AES-256-ECB, AES-128-OFB, AES-192-OFB, and AES-256-OFB. Implementation of the OpenSSL aesni engine The AESNI assembly language routines are not a part of the regular Openssl 1.0.0 release. AESNI is a part of the "HEAD" ("development" or "unstable") branch of OpenSSL, for future release. But AESNI is also available as a separate patch provided by Intel to the OpenSSL project for OpenSSL 1.0.0. A minimal amount of "glue" code in the aesni engine works between the OpenSSL libcrypto.so.1.0.0 library and the assembly functions. The aesni engine code is separate from the base OpenSSL code and requires patching only a few source files to use it. That means OpenSSL can be more easily updated to future versions without losing the performance from the built-in aesni engine. OpenSSL aesni engine Performance Here's some graphs of aesni engine performance I measured by running openssl speed -evp $algorithm where $algorithm is aes-128-cbc, aes-192-cbc, and aes-256-cbc. These are using the 64-bit version of openssl on the same AESNI hardware, a Sun Fire X4170 M2 with a Intel Xeon E5620 @2.40GHz, running Solaris 11 FCS. "Before" is openssl without the aesni engine and "after" is openssl with the aesni engine. The numbers are MBytes/second. OpenSSL aesni engine performance on Sun Fire X4170 M2 (Xeon E5620 @2.40GHz) (Higher is better; "before"=OpenSSL on AESNI without AESNI engine software, "after"=OpenSSL AESNI engine) As you can see the speedup is dramatic for all 3 key lengths and for data sizes from 16 bytes to 8 Kbytes—AESNI is about 7.5-8x faster over hand-coded amd64 assembly (without aesni instructions). Verifying the OpenSSL aesni engine is present The easiest way to determine if you are running the aesni engine is to type "openssl engine" on the command line. No configuration, API, or command line options are needed to use the OpenSSL aesni engine. If you are running on Intel AESNI hardware with Solaris 11 FCS, you'll see this output indicating you are using the aesni engine: intel-westmere $ openssl engine (aesni) Intel AES-NI engine (no-aesni) (dynamic) Dynamic engine loading support (pkcs11) PKCS #11 engine support If you are running on Intel without AESNI hardware you'll see this output indicating the hardware can't support the aesni engine: intel-nehalem $ openssl engine (aesni) Intel AES-NI engine (no-aesni) (dynamic) Dynamic engine loading support (pkcs11) PKCS #11 engine support For Solaris on SPARC or older Solaris OpenSSL software, you won't see any aesni engine line at all. Third-party OpenSSL software (built yourself or from outside Oracle) will not have the aesni engine either. Solaris 11 FCS comes with OpenSSL version 1.0.0e. The output of typing "openssl version" should be "OpenSSL 1.0.0e 6 Sep 2011". 64- and 32-bit OpenSSL OpenSSL comes in both 32- and 64-bit binaries. 64-bit executable is now the default, at /usr/bin/openssl, and OpenSSL 64-bit libraries at /lib/amd64/libcrypto.so.1.0.0 and libssl.so.1.0.0 The 32-bit executable is at /usr/bin/i86/openssl and the libraries are at /lib/libcrytpo.so.1.0.0 and libssl.so.1.0.0. Availability The OpenSSL AESNI engine is available in Solaris 11 x86 for both the 64- and 32-bit versions of OpenSSL. It is not available with Solaris 10. You must have a processor that supports AESNI instructions, otherwise OpenSSL will fallback to the older, slower AES implementation without AESNI. Processors that support AESNI include most Westmere and Sandy Bridge class processor architectures. Some low-end processors (such as for mobile/laptop platforms) do not support AESNI. The easiest way to determine if the processor supports AESNI is with the isainfo -v command—look for "amd64" and "aes" in the output: $ isainfo -v 64-bit amd64 applications pclmulqdq aes sse4.2 sse4.1 ssse3 popcnt tscp ahf cx16 sse3 sse2 sse fxsr mmx cmov amd_sysc cx8 tsc fpu Conclusion The Solaris 11 OpenSSL aesni engine provides easy access to powerful Intel AESNI hardware cryptography, in addition to Solaris userland PKCS#11 libraries and Solaris crypto kernel modules.

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  • CodePlex Daily Summary for Sunday, May 16, 2010

    CodePlex Daily Summary for Sunday, May 16, 2010New Projects3D Calculator: 3D Calc is a simple calculator application for Windows Phone 7, the purpose of this project is to demo the 3D animations capabilities of WP7 and sh...azaleas: AzaleasBlueset Studio Opensource Projects: Only for Opensource projects form Blueset Studio.Breck: A Phoenix and Jumper Moneky Production: Breck is a first person non-violent shooter developed in C++ and Dark GDK. After the main game is developed we are looking into making a sequel or...Discuz! Forum SDK: This project is use to login in and post or reply topic on discuz forum.Dominion.NET: Evolving Dominion source code originally written in VB6 and posted by "jatill" on Collectible Card Game Headquarters. Migration of the design and s...EkspSys2010-ITR: A mini project for the course Experimental System devolopment in spring 2010Facebook Graph Toolkit: This project is a .Net implementation of the Facebook Graph API. The aim of this project is to be a replacement to the existing Facebook Toolkit (h...iFree: This is a solution for Vietnamese network socialInfoPath Editor for Developer: InfoPath Editor for developer allows user to modify the html text directly inside InfoPath designer or filler and push the change back to InfoPath ...iZeit: Run your own online calendar, with blog integration, recurrence, todo list and categories.machgos dotNet Tests: Just some little test-projects for learningmim: TBAMinePost: MinePost is a game made for the first 48 hour Reddit Game Jam.Mockina: Mockina is a mock framework. Expression tree syntax is used to specify which members to mock, both public and non-public. The code is easy to under...MSBuild Launch Pad (mPad): This is just another shell extension for MSBuild to enable quick execution of MSBuild scripts via Windows Explorer context menu. (C) 2010 Lex LiPeacock: A browser like tabbed applicationPrimeCalculation: PrimeCalculation is a .NET app to calculate primes in a given range. Speed on Core2Duo 2,4GHZ: Found all primes from 0 to 1 billion in 35 seconds (...Slightly Silverlight: A Framework that leverages Silverlight for processing, business logic but standard HTML for the presentation layer.Stopwatch: Stopwatch is a tool for measuring the time. To start and pause stopwatch you only need to press a key on the keyboard. An additional context menu a...YAXLib: Yet Another XML Serialization Library for the .NET Framework: YAXLib is an XML Serialization library which helps you structure freely the XML result, choose among private and public fields to be serialized, an...New ReleasesActivate Your Glutes: v1.0.3.0: This release is a migration to VS2010, .Net 4, MVC2 and Entity Framework 4. The code has also been considerably cleaned up - taking advantage of E...AnyCAD: AnyCAD.Free.ENU.v1.1: http://www.anycad.net Modeling •2D: Line, Rectangle, Arc, Arch, Circle, Spline, Polygon •Feature: Extrude, Loft, Chamfer, Sweep, Revol •Boolean: ...Blueset Studio Opensource Projects: 多功能计算器 3.5: 稳定版本。Code for Rapid C# Windows Development eBook: LLBLGen LINQPad Data Context Driver Ver 1.0.0.0: First release of a Static LLBLGen Pro Data Context Driver for LINQPad I recommend LINQPad 4 as it seems more stable with this driver than LINQPad 2.DSQLT - Dynamic SQL Templates: Release 1.2. Some behaviour has changed!!: Attention. Some behaviour has changed! Now its necessary to use WildCards in the pattern-parameter for DSQLT.AllSourceContains DSQLT.Databases DSQ...FDS AutoCAD plug-in: FDS to AutoCAD plug-in: Basic functionality was implemented. Some routines like setting fds executable location are still not automated.Feature Builder Guidance Extensions: FBGX 2 - Standalone FX: Background: The Feature Builder Guidance is extensible and displays guidance content supplied by all the Feature Builder Guidance Extensions (FBGX...Floe IRC Client: Floe IRC Client 2010-05 R3: - You can now right click on the input box to get options for toggling bold, underline, colors, etc. - The size of the nickname column is now saved...Floe IRC Client: Floe IRC Client 2010-05 R4: - A user's channel status now appears next to their nick when they talk (e.g. @Nick or +Nick) - Fixed an error where certain kinds of network probl...HD-Trailers.NET Downloader: HD-Trailers.NET Downloader v1.0: Version 1.0 Thanks to Wolfgang for all his help. I let this project languish for too long while focusing on other things, but his involvement has ...InfoPath Editor for Developer: InfoPath Editor Beta 1: Intial Release: Can load InfoPath inner html. Can edit InfoPath inner html. InfoPath 2007 only.LinkSharp: LinkSharp 0.1.0: First release of LinkSharp. Set up iis, and use the sql script to create a new database.PowerAuras: PowerAuras V3.0.0F: This version adds better integration with GTFO New Flags Added PvP flag In 5-Man Instance In Raid Instance In Battleground In ArenaRx Contrib: V1.4: Add the ability to catch internal exception and the ability to publish error by queue adaptersSEO SiteMap: SEO SiteMap RC1: -SevenZipLib Library: v9.13.2: Stable release associated with 7z.dll 9.13 beta. Ability to create and update archives not implemente yet.Silverlight / WPF Controls: Upload, FlipPanel, DeepZoom, Animation, Encryption: Code Camp Demonstration: This code example demonstrates MVVM/MEF with WPF with attached properties,security and custom ICommand class.SQL Data Capture - Black Box Application Testing: SQLDataCapture V1.2: Added Entity Framework Support to CRUD generator (Insert Stored Procedure) and switched to VS 2010 for development.Stopwatch: Stopwatch 0.1: Stopwatch Release 0.1VCC: Latest build, v2.1.30515.0: Automatic drop of latest buildYet another developer blog - Examples: Asynchronous TreeView in ASP.NET MVC: This sample application shows how to use jQuery TreeView plugin for creating an asynchronous TreeView in ASP.NET MVC. This application is accompani...Most Popular ProjectsRawrWBFS ManagerAJAX Control ToolkitMicrosoft SQL Server Product Samples: DatabaseSilverlight ToolkitWindows Presentation Foundation (WPF)patterns & practices – Enterprise LibraryMicrosoft SQL Server Community & SamplesPHPExcelASP.NETMost Active Projectspatterns & practices – Enterprise LibraryRawrPHPExcelBlogEngine.NETMicrosoft Biology FoundationCustomer Portal Accelerator for Microsoft Dynamics CRMWindows Azure Command-line Tools for PHP DevelopersMirror Testing SystemN2 CMSStyleCop

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  • Parallel LINQ - PLINQ

    - by nmarun
    Turns out now with .net 4.0 we can run a query like a multi-threaded application. Say you want to query a collection of objects and return only those that meet certain conditions. Until now, we basically had one ‘control’ that iterated over all the objects in the collection, checked the condition on each object and returned if it passed. We obviously agree that if we can ‘break’ this task into smaller ones, assign each task to a different ‘control’ and ask all the controls to do their job - in-parallel, the time taken the finish the entire task will be much lower. Welcome to PLINQ. Let’s take some examples. I have the following method that uses our good ol’ LINQ. 1: private static void Linq(int lowerLimit, int upperLimit) 2: { 3: // populate an array with int values from lowerLimit to the upperLimit 4: var source = Enumerable.Range(lowerLimit, upperLimit); 5:  6: // Start a timer 7: Stopwatch stopwatch = new Stopwatch(); 8: stopwatch.Start(); 9:  10: // set the expectation => build the expression tree 11: var evenNumbers =   from num in source 12: where IsDivisibleBy(num, 2) 13: select num; 14: 15: // iterate over and print the returned items 16: foreach (var number in evenNumbers) 17: { 18: Console.WriteLine(string.Format("** {0}", number)); 19: } 20:  21: stopwatch.Stop(); 22:  23: // check the metrics 24: Console.WriteLine(String.Format("Elapsed {0}ms", stopwatch.ElapsedMilliseconds)); 25: } I’ve added comments for the major steps, but the only thing I want to talk about here is the IsDivisibleBy() method. I know I could have just included the logic directly in the where clause. I called a method to add ‘delay’ to the execution of the query - to simulate a loooooooooong operation (will be easier to compare the results). 1: private static bool IsDivisibleBy(int number, int divisor) 2: { 3: // iterate over some database query 4: // to add time to the execution of this method; 5: // the TableB has around 10 records 6: for (int i = 0; i < 10; i++) 7: { 8: DataClasses1DataContext dataContext = new DataClasses1DataContext(); 9: var query = from b in dataContext.TableBs select b; 10: 11: foreach (var row in query) 12: { 13: // Do NOTHING (wish my job was like this) 14: } 15: } 16:  17: return number % divisor == 0; 18: } Now, let’s look at how to modify this to PLINQ. 1: private static void Plinq(int lowerLimit, int upperLimit) 2: { 3: // populate an array with int values from lowerLimit to the upperLimit 4: var source = Enumerable.Range(lowerLimit, upperLimit); 5:  6: // Start a timer 7: Stopwatch stopwatch = new Stopwatch(); 8: stopwatch.Start(); 9:  10: // set the expectation => build the expression tree 11: var evenNumbers = from num in source.AsParallel() 12: where IsDivisibleBy(num, 2) 13: select num; 14:  15: // iterate over and print the returned items 16: foreach (var number in evenNumbers) 17: { 18: Console.WriteLine(string.Format("** {0}", number)); 19: } 20:  21: stopwatch.Stop(); 22:  23: // check the metrics 24: Console.WriteLine(String.Format("Elapsed {0}ms", stopwatch.ElapsedMilliseconds)); 25: } That’s it, this is now in PLINQ format. Oh and if you haven’t found the difference, look line 11 a little more closely. You’ll see an extension method ‘AsParallel()’ added to the ‘source’ variable. Couldn’t be more simpler right? So this is going to improve the performance for us. Let’s test it. So in my Main method of the Console application that I’m working on, I make a call to both. 1: static void Main(string[] args) 2: { 3: // set lower and upper limits 4: int lowerLimit = 1; 5: int upperLimit = 20; 6: // call the methods 7: Console.WriteLine("Calling Linq() method"); 8: Linq(lowerLimit, upperLimit); 9: 10: Console.WriteLine(); 11: Console.WriteLine("Calling Plinq() method"); 12: Plinq(lowerLimit, upperLimit); 13:  14: Console.ReadLine(); // just so I get enough time to read the output 15: } YMMV, but here are the results that I got:    It’s quite obvious from the above results that the Plinq() method is taking considerably less time than the Linq() version. I’m sure you’ve already noticed that the output of the Plinq() method is not in order. That’s because, each of the ‘control’s we sent to fetch the results, reported with values as and when they obtained them. This is something about parallel LINQ that one needs to remember – the collection cannot be guaranteed to be undisturbed. This could be counted as a negative about PLINQ (emphasize ‘could’). Nevertheless, if we want the collection to be sorted, we can use a SortedSet (.net 4.0) or build our own custom ‘sorter’. Either way we go, there’s a good chance we’ll end up with a better performance using PLINQ. And there’s another negative of PLINQ (depending on how you see it). This is regarding the CPU cycles. See the usage for Linq() method (used ResourceMonitor): I have dual CPU’s and see the height of the peak in the bottom two blocks and now compare to what happens when I run the Plinq() method. The difference is obvious. Higher usage, but for a shorter duration (width of the peak). Both these points make sense in both cases. Linq() runs for a longer time, but uses less resources whereas Plinq() runs for a shorter time and consumes more resources. Even after knowing all these, I’m still inclined towards PLINQ. PLINQ rocks! (no hard feelings LINQ)

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  • cannot connect with huawei e173 after upgrade to 12.10 using network manager

    - by user104195
    Since upgrade from 12.04 to 12.10 I can't connect to internet using mobile broadband modem Huawei e173. It worked earlier without problems and now it seems to be properly recognized (at least its connections appear in network manager applet), and after selecting connection manually it starts connection procedure. After about 20 seconds it returns to state disconnected. After browsing internet I've found that running network manager with: NM_PPP_DEBUG=1 /usr/sbin/NetworkManager --no-daemon After inserting modem I get: NetworkManager[507]: <warn> (ttyUSB2): failed to look up interface index NetworkManager[507]: <info> (ttyUSB2): new GSM/UMTS device (driver: 'option1' ifindex: 0) NetworkManager[507]: <info> (ttyUSB2): exported as /org/freedesktop/NetworkManager/Devices/2 NetworkManager[507]: <info> (ttyUSB2): now managed NetworkManager[507]: <info> (ttyUSB2): device state change: unmanaged -> unavailable (reason 'managed') [10 20 2] NetworkManager[507]: <info> (ttyUSB2): deactivating device (reason 'managed') [2] NetworkManager[507]: <info> (ttyUSB2): device state change: unavailable -> disconnected (reason 'none') [20 30 0] where 'failed to look up interface index' seems to be suspicious. After starting connecting: NetworkManager[507]: <info> Activation (ttyUSB2) starting connection 'Plus - Dostep standardowy' NetworkManager[507]: <info> (ttyUSB2): device state change: disconnected -> prepare (reason 'none') [30 40 0] NetworkManager[507]: <info> Activation (ttyUSB2) Stage 1 of 5 (Device Prepare) scheduled... NetworkManager[507]: <info> Activation (ttyUSB2) Stage 1 of 5 (Device Prepare) started... NetworkManager[507]: <info> (ttyUSB2): device state change: prepare -> need-auth (reason 'none') [40 60 0] NetworkManager[507]: <info> Activation (ttyUSB2) Stage 1 of 5 (Device Prepare) complete. NetworkManager[507]: <info> Activation (ttyUSB2) Stage 1 of 5 (Device Prepare) scheduled... NetworkManager[507]: <info> Activation (ttyUSB2) Stage 1 of 5 (Device Prepare) started... NetworkManager[507]: <info> (ttyUSB2): device state change: need-auth -> prepare (reason 'none') [60 40 0] NetworkManager[507]: <info> Activation (ttyUSB2) Stage 1 of 5 (Device Prepare) complete. NetworkManager[507]: <info> WWAN now enabled by management service NetworkManager[507]: <info> Activation (ttyUSB2) Stage 2 of 5 (Device Configure) scheduled... NetworkManager[507]: <info> Activation (ttyUSB2) Stage 2 of 5 (Device Configure) starting... NetworkManager[507]: <info> (ttyUSB2): device state change: prepare -> config (reason 'none') [40 50 0] NetworkManager[507]: <info> Activation (ttyUSB2) Stage 2 of 5 (Device Configure) successful. NetworkManager[507]: <info> Activation (ttyUSB2) Stage 3 of 5 (IP Configure Start) scheduled. NetworkManager[507]: <info> Activation (ttyUSB2) Stage 2 of 5 (Device Configure) complete. NetworkManager[507]: <info> Activation (ttyUSB2) Stage 3 of 5 (IP Configure Start) started... NetworkManager[507]: <info> (ttyUSB2): device state change: config -> ip-config (reason 'none') [50 70 0] NetworkManager[507]: <info> starting PPP connection NetworkManager[507]: <info> pppd started with pid 663 NetworkManager[507]: <info> Activation (ttyUSB2) Stage 4 of 5 (IPv6 Configure Timeout) scheduled... NetworkManager[507]: <info> Activation (ttyUSB2) Stage 3 of 5 (IP Configure Start) complete. NetworkManager[507]: <info> Activation (ttyUSB2) Stage 4 of 5 (IPv6 Configure Timeout) started... NetworkManager[507]: <info> Activation (ttyUSB2) Stage 4 of 5 (IPv6 Configure Timeout) complete. Plugin /usr/lib/pppd/2.4.5/nm-pppd-plugin.so loaded. ** Message: nm-ppp-plugin: (plugin_init): initializing ** Message: nm-ppp-plugin: (nm_phasechange): status 3 / phase 'serial connection' Removed stale lock on ttyUSB2 (pid 32146) using channel 23 NetworkManager[507]: SCPlugin-Ifupdown: devices added (path: /sys/devices/virtual/net/ppp0, iface: ppp0) NetworkManager[507]: SCPlugin-Ifupdown: device added (path: /sys/devices/virtual/net/ppp0, iface: ppp0): no ifupdown configuration found. NetworkManager[507]: <warn> /sys/devices/virtual/net/ppp0: couldn't determine device driver; ignoring... Using interface ppp0 Connect: ppp0 <--> /dev/ttyUSB2 ** Message: nm-ppp-plugin: (nm_phasechange): status 5 / phase 'establish' sent [LCP ConfReq id=0x1 <asyncmap 0x0> <magic 0x64b4024a> <pcomp> <accomp>] sent [LCP ConfReq id=0x1 <asyncmap 0x0> <magic 0x64b4024a> <pcomp> <accomp>] sent [LCP ConfReq id=0x1 <asyncmap 0x0> <magic 0x64b4024a> <pcomp> <accomp>] sent [LCP ConfReq id=0x1 <asyncmap 0x0> <magic 0x64b4024a> <pcomp> <accomp>] sent [LCP ConfReq id=0x1 <asyncmap 0x0> <magic 0x64b4024a> <pcomp> <accomp>] sent [LCP ConfReq id=0x1 <asyncmap 0x0> <magic 0x64b4024a> <pcomp> <accomp>] sent [LCP ConfReq id=0x1 <asyncmap 0x0> <magic 0x64b4024a> <pcomp> <accomp>] NetworkManager[507]: <warn> pppd timed out or didn't initialize our dbus module NetworkManager[507]: <info> Activation (ttyUSB2) Stage 4 of 5 (IPv4 Configure Timeout) scheduled... NetworkManager[507]: <info> Activation (ttyUSB2) Stage 4 of 5 (IPv4 Configure Timeout) started... NetworkManager[507]: <info> (ttyUSB2): device state change: ip-config -> failed (reason 'ip-config-unavailable') [70 120 5] NetworkManager[507]: <warn> Activation (ttyUSB2) failed for connection 'Plus - Dostep standardowy' NetworkManager[507]: <info> Activation (ttyUSB2) Stage 4 of 5 (IPv4 Configure Timeout) complete. NetworkManager[507]: <info> (ttyUSB2): device state change: failed -> disconnected (reason 'none') [120 30 0] NetworkManager[507]: <info> (ttyUSB2): deactivating device (reason 'none') [0] Terminating on signal 15 ** Message: nm-ppp-plugin: (nm_phasechange): status 10 / phase 'terminate' sent [LCP TermReq id=0x2 "User request"] NetworkManager[507]: SCPlugin-Ifupdown: devices removed (path: /sys/devices/virtual/net/ppp0, iface: ppp0) where repeated: sent [LCP ConfReq id=0x1 <asyncmap 0x0> <magic 0x64b4024a> <pcomp> <accomp>] last for about 20 seconds. I've tried to downgrade network manager but failed due to many dependencies. Can anyone point me to solution or tell what should I do to further investigate the problem?

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  • MySQL Cluster 7.2: Over 8x Higher Performance than Cluster 7.1

    - by Mat Keep
    0 0 1 893 5092 Homework 42 11 5974 14.0 Normal 0 false false false EN-US JA X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:Cambria; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin; mso-ansi-language:EN-US;} Summary The scalability enhancements delivered by extensions to multi-threaded data nodes enables MySQL Cluster 7.2 to deliver over 8x higher performance than the previous MySQL Cluster 7.1 release on a recent benchmark What’s New in MySQL Cluster 7.2 MySQL Cluster 7.2 was released as GA (Generally Available) in February 2012, delivering many enhancements to performance on complex queries, new NoSQL Key / Value API, cross-data center replication and ease-of-use. These enhancements are summarized in the Figure below, and detailed in the MySQL Cluster New Features whitepaper Figure 1: Next Generation Web Services, Cross Data Center Replication and Ease-of-Use Once of the key enhancements delivered in MySQL Cluster 7.2 is extensions made to the multi-threading processes of the data nodes. Multi-Threaded Data Node Extensions The MySQL Cluster 7.2 data node is now functionally divided into seven thread types: 1) Local Data Manager threads (ldm). Note – these are sometimes also called LQH threads. 2) Transaction Coordinator threads (tc) 3) Asynchronous Replication threads (rep) 4) Schema Management threads (main) 5) Network receiver threads (recv) 6) Network send threads (send) 7) IO threads Each of these thread types are discussed in more detail below. MySQL Cluster 7.2 increases the maximum number of LDM threads from 4 to 16. The LDM contains the actual data, which means that when using 16 threads the data is more heavily partitioned (this is automatic in MySQL Cluster). Each LDM thread maintains its own set of data partitions, index partitions and REDO log. The number of LDM partitions per data node is not dynamically configurable, but it is possible, however, to map more than one partition onto each LDM thread, providing flexibility in modifying the number of LDM threads. The TC domain stores the state of in-flight transactions. This means that every new transaction can easily be assigned to a new TC thread. Testing has shown that in most cases 1 TC thread per 2 LDM threads is sufficient, and in many cases even 1 TC thread per 4 LDM threads is also acceptable. Testing also demonstrated that in some instances where the workload needed to sustain very high update loads it is necessary to configure 3 to 4 TC threads per 4 LDM threads. In the previous MySQL Cluster 7.1 release, only one TC thread was available. This limit has been increased to 16 TC threads in MySQL Cluster 7.2. The TC domain also manages the Adaptive Query Localization functionality introduced in MySQL Cluster 7.2 that significantly enhanced complex query performance by pushing JOIN operations down to the data nodes. Asynchronous Replication was separated into its own thread with the release of MySQL Cluster 7.1, and has not been modified in the latest 7.2 release. To scale the number of TC threads, it was necessary to separate the Schema Management domain from the TC domain. The schema management thread has little load, so is implemented with a single thread. The Network receiver domain was bound to 1 thread in MySQL Cluster 7.1. With the increase of threads in MySQL Cluster 7.2 it is also necessary to increase the number of recv threads to 8. This enables each receive thread to service one or more sockets used to communicate with other nodes the Cluster. The Network send thread is a new thread type introduced in MySQL Cluster 7.2. Previously other threads handled the sending operations themselves, which can provide for lower latency. To achieve highest throughput however, it has been necessary to create dedicated send threads, of which 8 can be configured. It is still possible to configure MySQL Cluster 7.2 to a legacy mode that does not use any of the send threads – useful for those workloads that are most sensitive to latency. The IO Thread is the final thread type and there have been no changes to this domain in MySQL Cluster 7.2. Multiple IO threads were already available, which could be configured to either one thread per open file, or to a fixed number of IO threads that handle the IO traffic. Except when using compression on disk, the IO threads typically have a very light load. Benchmarking the Scalability Enhancements The scalability enhancements discussed above have made it possible to scale CPU usage of each data node to more than 5x of that possible in MySQL Cluster 7.1. In addition, a number of bottlenecks have been removed, making it possible to scale data node performance by even more than 5x. Figure 2: MySQL Cluster 7.2 Delivers 8.4x Higher Performance than 7.1 The flexAsynch benchmark was used to compare MySQL Cluster 7.2 performance to 7.1 across an 8-node Intel Xeon x5670-based cluster of dual socket commodity servers (6 cores each). As the results demonstrate, MySQL Cluster 7.2 delivers over 8x higher performance per data nodes than MySQL Cluster 7.1. More details of this and other benchmarks will be published in a new whitepaper – coming soon, so stay tuned! In a following blog post, I’ll provide recommendations on optimum thread configurations for different types of server processor. You can also learn more from the Best Practices Guide to Optimizing Performance of MySQL Cluster Conclusion MySQL Cluster has achieved a range of impressive benchmark results, and set in context with the previous 7.1 release, is able to deliver over 8x higher performance per node. As a result, the multi-threaded data node extensions not only serve to increase performance of MySQL Cluster, they also enable users to achieve significantly improved levels of utilization from current and future generations of massively multi-core, multi-thread processor designs.

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  • Thread placement policies on NUMA systems - update

    - by Dave
    In a prior blog entry I noted that Solaris used a "maximum dispersal" placement policy to assign nascent threads to their initial processors. The general idea is that threads should be placed as far away from each other as possible in the resource topology in order to reduce resource contention between concurrently running threads. This policy assumes that resource contention -- pipelines, memory channel contention, destructive interference in the shared caches, etc -- will likely outweigh (a) any potential communication benefits we might achieve by packing our threads more densely onto a subset of the NUMA nodes, and (b) benefits of NUMA affinity between memory allocated by one thread and accessed by other threads. We want our threads spread widely over the system and not packed together. Conceptually, when placing a new thread, the kernel picks the least loaded node NUMA node (the node with lowest aggregate load average), and then the least loaded core on that node, etc. Furthermore, the kernel places threads onto resources -- sockets, cores, pipelines, etc -- without regard to the thread's process membership. That is, initial placement is process-agnostic. Keep reading, though. This description is incorrect. On Solaris 10 on a SPARC T5440 with 4 x T2+ NUMA nodes, if the system is otherwise unloaded and we launch a process that creates 20 compute-bound concurrent threads, then typically we'll see a perfect balance with 5 threads on each node. We see similar behavior on an 8-node x86 x4800 system, where each node has 8 cores and each core is 2-way hyperthreaded. So far so good; this behavior seems in agreement with the policy I described in the 1st paragraph. I recently tried the same experiment on a 4-node T4-4 running Solaris 11. Both the T5440 and T4-4 are 4-node systems that expose 256 logical thread contexts. To my surprise, all 20 threads were placed onto just one NUMA node while the other 3 nodes remained completely idle. I checked the usual suspects such as processor sets inadvertently left around by colleagues, processors left offline, and power management policies, but the system was configured normally. I then launched multiple concurrent instances of the process, and, interestingly, all the threads from the 1st process landed on one node, all the threads from the 2nd process landed on another node, and so on. This happened even if I interleaved thread creating between the processes, so I was relatively sure the effect didn't related to thread creation time, but rather that placement was a function of process membership. I this point I consulted the Solaris sources and talked with folks in the Solaris group. The new Solaris 11 behavior is intentional. The kernel is no longer using a simple maximum dispersal policy, and thread placement is process membership-aware. Now, even if other nodes are completely unloaded, the kernel will still try to pack new threads onto the home lgroup (socket) of the primordial thread until the load average of that node reaches 50%, after which it will pick the next least loaded node as the process's new favorite node for placement. On the T4-4 we have 64 logical thread contexts (strands) per socket (lgroup), so if we launch 48 concurrent threads we will find 32 placed on one node and 16 on some other node. If we launch 64 threads we'll find 32 and 32. That means we can end up with our threads clustered on a small subset of the nodes in a way that's quite different that what we've seen on Solaris 10. So we have a policy that allows process-aware packing but reverts to spreading threads onto other nodes if a node becomes too saturated. It turns out this policy was enabled in Solaris 10, but certain bugs suppressed the mixed packing/spreading behavior. There are configuration variables in /etc/system that allow us to dial the affinity between nascent threads and their primordial thread up and down: see lgrp_expand_proc_thresh, specifically. In the OpenSolaris source code the key routine is mpo_update_tunables(). This method reads the /etc/system variables and sets up some global variables that will subsequently be used by the dispatcher, which calls lgrp_choose() in lgrp.c to place nascent threads. Lgrp_expand_proc_thresh controls how loaded an lgroup must be before we'll consider homing a process's threads to another lgroup. Tune this value lower to have it spread your process's threads out more. To recap, the 'new' policy is as follows. Threads from the same process are packed onto a subset of the strands of a socket (50% for T-series). Once that socket reaches the 50% threshold the kernel then picks another preferred socket for that process. Threads from unrelated processes are spread across sockets. More precisely, different processes may have different preferred sockets (lgroups). Beware that I've simplified and elided details for the purposes of explication. The truth is in the code. Remarks: It's worth noting that initial thread placement is just that. If there's a gross imbalance between the load on different nodes then the kernel will migrate threads to achieve a better and more even distribution over the set of available nodes. Once a thread runs and gains some affinity for a node, however, it becomes "stickier" under the assumption that the thread has residual cache residency on that node, and that memory allocated by that thread resides on that node given the default "first-touch" page-level NUMA allocation policy. Exactly how the various policies interact and which have precedence under what circumstances could the topic of a future blog entry. The scheduler is work-conserving. The x4800 mentioned above is an interesting system. Each of the 8 sockets houses an Intel 7500-series processor. Each processor has 3 coherent QPI links and the system is arranged as a glueless 8-socket twisted ladder "mobius" topology. Nodes are either 1 or 2 hops distant over the QPI links. As an aside the mapping of logical CPUIDs to physical resources is rather interesting on Solaris/x4800. On SPARC/Solaris the CPUID layout is strictly geographic, with the highest order bits identifying the socket, the next lower bits identifying the core within that socket, following by the pipeline (if present) and finally the logical thread context ("strand") on the core. But on Solaris on the x4800 the CPUID layout is as follows. [6:6] identifies the hyperthread on a core; bits [5:3] identify the socket, or package in Intel terminology; bits [2:0] identify the core within a socket. Such low-level details should be of interest only if you're binding threads -- a bad idea, the kernel typically handles placement best -- or if you're writing NUMA-aware code that's aware of the ambient placement and makes decisions accordingly. Solaris introduced the so-called critical-threads mechanism, which is expressed by putting a thread into the FX scheduling class at priority 60. The critical-threads mechanism applies to placement on cores, not on sockets, however. That is, it's an intra-socket policy, not an inter-socket policy. Solaris 11 introduces the Power Aware Dispatcher (PAD) which packs threads instead of spreading them out in an attempt to be able to keep sockets or cores at lower power levels. Maximum dispersal may be good for performance but is anathema to power management. PAD is off by default, but power management polices constitute yet another confounding factor with respect to scheduling and dispatching. If your threads communicate heavily -- one thread reads cache lines last written by some other thread -- then the new dense packing policy may improve performance by reducing traffic on the coherent interconnect. On the other hand if your threads in your process communicate rarely, then it's possible the new packing policy might result on contention on shared computing resources. Unfortunately there's no simple litmus test that says whether packing or spreading is optimal in a given situation. The answer varies by system load, application, number of threads, and platform hardware characteristics. Currently we don't have the necessary tools and sensoria to decide at runtime, so we're reduced to an empirical approach where we run trials and try to decide on a placement policy. The situation is quite frustrating. Relatedly, it's often hard to determine just the right level of concurrency to optimize throughput. (Understanding constructive vs destructive interference in the shared caches would be a good start. We could augment the lines with a small tag field indicating which strand last installed or accessed a line. Given that, we could augment the CPU with performance counters for misses where a thread evicts a line it installed vs misses where a thread displaces a line installed by some other thread.)

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  • Oracle Expands Sun Blade Portfolio for Cloud and Highly Virtualized Environments

    - by Ferhat Hatay
    Oracle announced the expansion of Sun Blade Portfolio for cloud and highly virtualized environments that deliver powerful performance and simplified management as tightly integrated systems.  Along with the SPARC T3-1B blade server, Oracle VM blade cluster reference configuration and Oracle's optimized solution for Oracle WebLogic Suite, Oracle introduced the dual-node Sun Blade X6275 M2 server module with some impressive benchmark results.   Benchmarks on the Sun Blade X6275 M2 server module demonstrate the outstanding performance characteristics critical for running varied commercial applications used in cloud and highly virtualized environments.  These include best-in-class SPEC CPU2006 results with the Intel Xeon processor 5600 series, six Fluent world records and 1.8 times the price-performance of the IBM Power 755 running NAMD, a prominent bio-informatics workload.   Benchmarks for Sun Blade X6275 M2 server module  SPEC CPU2006  The Sun Blade X6275 M2 server module demonstrated best in class SPECint_rate2006 results for all published results using the Intel Xeon processor 5600 series, with a result of 679.  This result is 97% better than the HP BL460c G7 blade, 80% better than the IBM HS22V blade, and 79% better than the Dell M710 blade.  This result demonstrates the density advantage of the new Oracle's server module for space-constrained data centers.     Sun Blade X6275M2 (2 Nodes, Intel Xeon X5670 2.93GHz) - 679 SPECint_rate2006; HP ProLiant BL460c G7 (2.93 GHz, Intel Xeon X5670) - 347 SPECint_rate2006; IBM BladeCenter HS22V (Intel Xeon X5680)  - 377 SPECint_rate2006; Dell PowerEdge M710 (Intel Xeon X5680, 3.33 GHz) - 380 SPECint_rate2006.  SPEC, SPECint, SPECfp reg tm of Standard Performance Evaluation Corporation. Results from www.spec.org as of 11/24/2010 and this report.    For more specifics about these results, please go to see http://blogs.sun.com/BestPerf   Fluent The Sun Fire X6275 M2 server module produced world-record results on each of the six standard cases in the current "FLUENT 12" benchmark test suite at 8-, 12-, 24-, 32-, 64- and 96-core configurations. These results beat the most recent QLogic score with IBM DX 360 M series platforms and QLogic "Truescale" interconnects.  Results on sedan_4m test case on the Sun Blade X6275 M2 server module are 23% better than the HP C7000 system, and 20% better than the IBM DX 360 M2; Dell has not posted a result for this test case.  Results can be found at the FLUENT website.   ANSYS's FLUENT software solves fluid flow problems, and is based on a numerical technique called computational fluid dynamics (CFD), which is used in the automotive, aerospace, and consumer products industries. The FLUENT 12 benchmark test suite consists of seven models that are well suited for multi-node clustered environments and representative of modern engineering CFD clusters. Vendors benchmark their systems with the principal objective of providing comparative performance information for FLUENT software that, among other things, depends on compilers, optimization, interconnect, and the performance characteristics of the hardware.   FLUENT application performance is representative of other commercial applications that require memory and CPU resources to be available in a scalable cluster-ready format.  FLUENT benchmark has six conventional test cases (eddy_417k, turbo_500k, aircraft_2m, sedan_4m, truck_14m, truck_poly_14m) at various core counts.   All information on the FLUENT website (http://www.fluent.com) is Copyrighted1995-2010 by ANSYS Inc. Results as of November 24, 2010. For more specifics about these results, please go to see http://blogs.sun.com/BestPerf   NAMD Results on the Sun Blade X6275 M2 server module running NAMD (a parallel molecular dynamics code designed for high-performance simulation of large biomolecular systems) show up to a 1.8X better price/performance than IBM's Power 7-based system.  For space-constrained environments, the ultra-dense Sun Blade X6275 M2 server module provides a 1.7X better price/performance per rack unit than IBM's system.     IBM Power 755 4-way Cluster (16U). Total price for cluster: $324,212. See IBM United States Hardware Announcement 110-008, dated February 9, 2010, pp. 4, 21 and 39-46.  Sun Blade X6275 M2 8-Blade Cluster (10U). Total price for cluster:  $193,939. Price/performance and performance/RU comparisons based on f1ATPase molecule test results. Sun Blade X6275 M2 cluster: $3,568/step/sec, 5.435 step/sec/RU. IBM Power 755 cluster: $6,355/step/sec, 3.189 step/sec/U. See http://www-03.ibm.com/systems/power/hardware/reports/system_perf.html. See http://www.ks.uiuc.edu/Research/namd/performance.html for more information, results as of 11/24/10.   For more specifics about these results, please go to see http://blogs.sun.com/BestPerf   Reverse Time Migration The Reverse Time Migration is heavily used in geophysical imaging and modeling for Oil & Gas Exploration.  The Sun Blade X6275 M2 server module showed up to a 40% performance improvement over the previous generation server module with super-linear scalability to 16 nodes for the 9-Point Stencil used in this Reverse Time Migration computational kernel.  The balanced combination of Oracle's Sun Storage 7410 system with the Sun Blade X6275 M2 server module cluster showed linear scalability for the total application throughput, including the I/O and MPI communication, to produce a final 3-D seismic depth imaged cube for interpretation. The final image write time from the Sun Blade X6275 M2 server module nodes to Oracle's Sun Storage 7410 system achieved 10GbE line speed of 1.25 GBytes/second or better performance. Between subsequent runs, the effects of I/O buffer caching on the Sun Blade X6275 M2 server module nodes and write optimized caching on the Sun Storage 7410 system gave up to 1.8 GBytes/second effective write performance. The performance results and characterization of this Reverse Time Migration benchmark could serve as a useful measure for many other I/O intensive commercial applications. 3D VTI Reverse Time Migration Seismic Depth Imaging, see http://blogs.sun.com/BestPerf/entry/3d_vti_reverse_time_migration for more information, results as of 11/14/2010.                            

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  • CodePlex Daily Summary for Wednesday, May 19, 2010

    CodePlex Daily Summary for Wednesday, May 19, 2010New Projects3FD - Framework For Fast Development: This is a C++ framework that provides a solid error handling structure, garbage collection, multi-threading and portability between compilers. The ...ali test project: test projectAttribute Builder: The Attribute Builder builds an attribute from a lambda expression because it can.BDK0008: it is a food lovers websitecgdigest: cg digest template for non-profit orgCokmez: Bilmuh cokmez duyuru sistemiDot Game: It is a dot game that our Bangladeshi people used to play at their childhood time and their last time when they are poor for working.ESRI Javascript .NET Integration: Visual Studio project that shows how to integrate the Esri Javascript API with .NET Exchange 2010 RBAC Editor (RBAC GUI): Exchange 2010 RBAC Editor (RBAC GUI) Developed in C# and using Powershell behind the scenes RBAC tool to simplfy RBAC administrationFile Validator (Validador de Archivos): Componente que permite realizar la validación de archivos (txt, imagenes, PDF, etc) actualmente solo tiene implementado la parte de los txt, permit...Grip 09 Lab4: GripjPageFlipper: This is a wonderful implementation of page flipper entirely based on HTML 5 <canvas> tag. It means that it can work in any browser that supports HT...Main project: Index bird families and associated species. Malware Analysis and Can Handler: MACH is a tool to organize and catalog your malware analysis canned responses, and to track the topic response lifecycle for forum experts.Perf Web: Performance team web sitePiPiBugNet: PiPiBugNet是一套全新的开源Bug管理系统。 PiPiBugNet代码基于ASP.NET 2.0平台开发,编程语言为C#。 PiPiBugNet界面基于Ext JS设计,提供了极佳的用户体验。RemoteDesktop: integrated remote console, desktop and chat utilityRuneScape emulation done right.: RuneScape emulator.Sandkasten: SandkastenSilverlight Metro Theme: Metro Theme for Silverlight.Silverlight Stereoscopy: Stereoscopy with Silverlight.Twitivia: Twitivia is an online trivia service that runs through twitter and is being used as an example set of projects. C#, MVC, Windows Services, Linq ...XPool: A simple school project.New ReleasesDot Game: 'Dot Game' first release: Dot Game first release This is the 'Dot Game' first release.DotNetNuke® Store: 02.01.35: What's New in this release? Bugs corrected: - Fixed a resource for the header in the Category list of the Store Admin module. - Added several test...ESRI Javascript .NET Integration: Map search results in a DataView: Visual Studio 2010 example showing how to pass Map results back to ASP.NET for use in a DataView.Exchange 2010 RBAC Editor (RBAC GUI): RBAC Editor: This binary is still beta (0.0.9.1) but in most case it's very stableExtending C# editor - Outlining, classification: first revision: a couple of bug has been eliminated, performance improvementFloe IRC Client: Floe IRC Client 2010-05 R6: Corrected bug where text would be unexpectedly copied to the clipboard.Floe IRC Client: Floe IRC Client 2010-05 R7: - Fixed bug where text would show up in a query window with someone if they said something on a channel that you are both present on.Free Silverlight & WPF Chart Control - Visifire: Visifire SL and WPF Charts v3.0.9 GA released: Hi, Today we have released the final version of Visifire v3.0.9 which contains the following enhancements: * Two new properties ActualAxisMin...Free Silverlight & WPF Chart Control - Visifire: Visifire SL and WPF Charts v3.5.2 GA Released: Hi, Today we have released the final version of Visifire v3.5.2 which contains the following enhancements: Two new properties ActualAxisMinimum a...HB Batch Encoder Mk 2: HB Batch Encoder Mk2 v1.02: Added .mov support.jPageFlipper: jPageFlipper 0.9: This is an initial community preview of jPageFlipper. It's not ready for production usage but has almost all functionality implemented.linq.js - LINQ for JavaScript: ver 2.1.0.0: Add Class Dictionary Lookup Grouping OrderedEnumerable Add Method ToDictionary MemoizeAll Share Let Add Overload ...Microsoft Research Biology Extension for Excel: MSR Biology Extension for Excel - M9: M9 Release includes the following updates to the previous release: > Import / Export support from Excel for multiple file formats > Bug fixes and ...Nifty CSharp Tools: Event Watcher: Event Watcher!Paint.NET Bulk Image Processor: Paint.NET Bulk Image Processor v1.0: This is the initial release of the Paint.NET Bulk Image processor plugin. All feedback is welcome.PiPiBugNet: PiPiBugNet架构设计: PiPiBugNet架构设计,未包含功能实现RuneScape emulation done right.: rc0: Release cantidate 0.Rx Contrib: V1.6: Adding CCR queue as adapter for the ReactiveQueue credits goes to Yuval Mazor http://blogs.microsoft.co.il/blogs/yuvmaz/Silverlight Metro Theme: Silverlight Metro Theme Alpha 1: Silverlight Metro Theme Alpha 1Silverlight Stereoscopy: Silverlight Stereoscopy Alpha 1: Silverlight Stereoscopy Alpha 20100518Stratosphere: Stratosphere 1.0.6.0: Introduced support for batch put Introduced Support for conditional updates and consistent read Added support for select conditions Brought t...VCC: Latest build, v2.1.30518.0: Automatic drop of latest buildVideo Downloader: Example Program - 1.1: Example Program showing the features of the DLL and what can be achieved using it. For DLL Version 1.1.Video Downloader: Version 1.1: Version 1.1 See Home Page for usage and more information regarding new features. Please remember changes at You-Tube can prevent this software from...WatchersNET.TagCloud: WatchersNET.TagCloud 01.06.00: Whats New New Tag Mode: Show Tags from Ventrian.com NewsArticles Module New Tag Mode: Show Tags from Ventrian.com SimpleGallery Module Hyperlin...Windows Double Explorer: WDE v0.4: -optimization -switch to new vst2010 -viewer close now by pressing escape -reorder tabs -send selected fullname or shortnames via email (eye button...Most Popular ProjectsRawrWBFS ManagerAJAX Control ToolkitMicrosoft SQL Server Product Samples: DatabaseSilverlight ToolkitWindows Presentation Foundation (WPF)patterns & practices – Enterprise LibraryMicrosoft SQL Server Community & SamplesPHPExcelASP.NETMost Active Projectspatterns & practices – Enterprise LibraryRawrPHPExcelGMap.NET - Great Maps for Windows Forms & PresentationCustomer Portal Accelerator for Microsoft Dynamics CRMBlogEngine.NETWindows Azure Command-line Tools for PHP DevelopersCassiniDev - Cassini 3.5/4.0 Developers EditionSQL Server PowerShell ExtensionsFluent Ribbon Control Suite

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  • Avoid the “Social Silo” - Learn Why and How

    - by Brian Dayton
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} I’m not going to spend any more real estate than needed on this—social media is big. Facebook hit the Billion user mark in October, that’s 1 out of every 7 humans on the planet. This past Summer (in the Northern hemisphere) Twitter passed the 400 Million Tweet/day mark. The list of social properties and data points goes on and on. Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} With social your customer, prospect, or constituent has pervasive access—through mobile—to a global audience, the ability to influence friends, friends of friends, and even people they will never meet. They also have the unique opportunity to forge a deeper relationship with your business—telling you what they like, what they don’t like, how you can help, and what they’d like to see more of. Are you listening? Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} What’s the Bottom Line for Business? Businesses need to be where their customers are—on social properties. They need to be available and responsive in those channels—24x7x365. They need to engage and communicate in new ways—sometimes in less than 140 characters and with empathy, not a 1-way megaphone. Finally, businesses need to look at social as an extension of their existing business practices. Not as a silo’d communication channel limited to marketing. Social Can’t Be a Silo – Learn Why @ Oracle CloudWorld When a business is on social networks they represent the whole business. That’s how a customer, constituent, partner or potential candidate sees it. Those organizations that have moved on the opportunity to build closer relationships through social marketing have already made the first step. Social Selling, Service, eCommerce, and Recruiting are external-facing opportunities that leading organizations are moving on right now. This strategy, one of weaving social into and across your business processes—and leveraging social concepts and technologies for internal collaboration—is something you can learn about during an Oracle CloudWorld event in a city near you. You’ll hear and see social relationship management concepts, best-practices, and recommendations woven into topics, discussions, and demonstrations throughout the event—from Marketing and Sales to Service and Human Resources. Stay Tuned and Avoid Potholes By all indications social is here to stay but it’s moving fast and social business strategies are evolving rapidly. At Oracle CloudWorld you’ll also get the opportunity to learn how to avoid some of the potholes on the road to #socialbusiness. Stay tuned to this blog. In future posts I’ll cover some of those potholes including the challenges of Social@Scale and Parallel Processes. Jump-start your social business strategy or learn how to refine and expand what you’re doing already at Oracle CloudWorld. Want to learn more about what Oracle is doing in social? Check out www.oracle.com/social or, if you're looking for a quick read my co-worker, Pat Ma, has a great post on this blog summarizing some popular Social Relationship Management use cases.

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  • Is RTD Stateless or Stateful?

    - by [email protected]
    Yes.   A stateless service is one where each request is an independent transaction that can be processed by any of the servers in a cluster.  A stateful service is one where state is kept in a server's memory from transaction to transaction, thus necessitating the proper routing of requests to the right server. The main advantage of stateless systems is simplicity of design. The main advantage of stateful systems is performance. I'm often asked whether RTD is a stateless or stateful service, so I wanted to clarify this issue in depth so that RTD's architecture will be properly understood. The short answer is: "RTD can be configured as a stateless or stateful service." The performance difference between stateless and stateful systems can be very significant, and while in a call center implementation it may be reasonable to use a pure stateless configuration, a web implementation that produces thousands of requests per second is practically impossible with a stateless configuration. RTD's performance is orders of magnitude better than most competing systems. RTD was architected from the ground up to achieve this performance. Features like automatic and dynamic compression of prediction models, automatic translation of metadata to machine code, lack of interpreted languages, and separation of model building from decisioning contribute to achieving this performance level. Because  of this focus on performance we decided to have RTD's default configuration work in a stateful manner. By being stateful RTD requests are typically handled in a few milliseconds when repeated requests come to the same session. Now, those readers that have participated in implementations of RTD know that RTD's architecture is also focused on reducing Total Cost of Ownership (TCO) with features like automatic model building, automatic time windows, automatic maintenance of database tables, automatic evaluation of data mining models, automatic management of models partitioned by channel, geography, etcetera, and hot swapping of configurations. How do you reconcile the need for a low TCO and the need for performance? How do you get the performance of a stateful system with the simplicity of a stateless system? The answer is that you make the system behave like a stateless system to the exterior, but you let it automatically take advantage of situations where being stateful is better. For example, one of the advantages of stateless systems is that you can route a message to any server in a cluster, without worrying about sending it to the same server that was handling the session in previous messages. With an RTD stateful configuration you can still route the message to any server in the cluster, so from the point of view of the configuration of other systems, it is the same as a stateless service. The difference though comes in performance, because if the message arrives to the right server, RTD can serve it without any external access to the session's state, thus tremendously reducing processing time. In typical implementations it is not rare to have high percentages of messages routed directly to the right server, while those that are not, are easily handled by forwarding the messages to the right server. This architecture usually provides the best of both worlds with performance and simplicity of configuration.   Configuring RTD as a pure stateless service A pure stateless configuration requires session data to be persisted at the end of handling each and every message and reloading that data at the beginning of handling any new message. This is of course, the root of the inefficiency of these configurations. This is also the reason why many "stateless" implementations actually do keep state to take advantage of a request coming back to the same server. Nevertheless, if the implementation requires a pure stateless decision service, this is easy to configure in RTD. The way to do it is: Mark every Integration Point to Close the session at the end of processing the message In the Session entity persist the session data on closing the session In the session entity check if a persisted version exists and load it An excellent solution for persisting the session data is Oracle Coherence, which provides a high performance, distributed cache that minimizes the performance impact of persisting and reloading the session. Alternatively, the session can be persisted to a local database. An interesting feature of the RTD stateless configuration is that it can cope with serializing concurrent requests for the same session. For example, if a web page produces two requests to the decision service, these requests could come concurrently to the decision services and be handled by different servers. Most stateless implementation would have the two requests step onto each other when saving the state, or fail one of the messages. When properly configured, RTD will make one message wait for the other before processing.   A Word on Context Using the context of a customer interaction typically significantly increases lift. For example, offer success in a call center could double if the context of the call is taken into account. For this reason, it is important to utilize the contextual information in decision making. To make the contextual information available throughout a session it needs to be persisted. When there is a well defined owner for the information then there is no problem because in case of a session restart, the information can be easily retrieved. If there is no official owner of the information, then RTD can be configured to persist this information.   Once again, RTD provides flexibility to ensure high performance when it is adequate to allow for some loss of state in the rare cases of server failure. For example, in a heavy use web site that serves 1000 pages per second the navigation history may be stored in the in memory session. In such sites it is typical that there is no OLTP that stores all the navigation events, therefore if an RTD server were to fail, it would be possible for the navigation to that point to be lost (note that a new session would be immediately established in one of the other servers). In most cases the loss of this navigation information would be acceptable as it would happen rarely. If it is desired to save this information, RTD would persist it every time the visitor navigates to a new page. Note that this practice is preferred whether RTD is configured in a stateless or stateful manner.  

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  • At most how many customized P3 attributes could be added into Agile?

    - by Jie Chen
    I have one customer/Oracle Partner Consultant asking me such question: how many customized attributes can be allowed to add to Agile's subclass Page Three? I never did research against this because Agile User Guide never says this and theoretically Agile supports unlimited amount of customized attributes, unless the browser itself cannot handle them in allocated memory. However my customers says when to add almost 1000 attributes, the browser (Web Client) will not show any Page Three attributes, including all the out-of-box attributes. Let's see why. Analysis It is horrible to add 1000 attributes manually. Let's do it by a batch SQL like below to add them to Item's subclass Page Three tab. Do not execute below SQL because it will not take effect due to your different node id. CREATE OR REPLACE PROCEDURE createP3Text(v_name IN VARCHAR2) IS v_nid NUMBER; v_pid NUMBER; BEGIN select SEQNODETABLE.nextval into v_nid from dual; Insert Into nodeTable ( id,parentID,description,objType,inherit,helpID,version,name ) values ( v_nid,2473003, v_name ,1,0,0,0, v_name); Insert Into propertyTable ( ID,parentID,readOnly,attType,dataType,selection,visible,propertyID,value ) values ( SEQPROPERTYTABLE.nextval,v_nid,0,2,1,0,1,925, null); Insert Into propertyTable ( ID,parentID,readOnly,attType,dataType,selection,visible,propertyID,value ) values ( SEQPROPERTYTABLE.nextval,v_nid,1,0,0,0,0,1,'0'); Insert Into propertyTable ( ID,parentID,readOnly,attType,dataType,selection,visible,propertyID,value ) values ( SEQPROPERTYTABLE.nextval,v_nid,1,0,0,0,0,2,'0'); Insert Into propertyTable ( ID,parentID,readOnly,attType,dataType,selection,visible,propertyID,value ) values ( SEQPROPERTYTABLE.nextval,v_nid,1,2,2,0,1,3,'50'); Insert Into propertyTable ( ID,parentID,readOnly,attType,dataType,selection,visible,propertyID,value ) values ( SEQPROPERTYTABLE.nextval,v_nid,0,2,1,0,1,5, null); Insert Into propertyTable ( ID,parentID,readOnly,attType,dataType,selection,visible,propertyID,value ) values ( SEQPROPERTYTABLE.nextval,v_nid,0,2,2,0,1,6,'50'); Insert Into propertyTable ( ID,parentID,readOnly,attType,dataType,selection,visible,propertyID,value ) values ( SEQPROPERTYTABLE.nextval,v_nid,0,2,2,0,0,7,'0'); Insert Into propertyTable ( ID,parentID,readOnly,attType,dataType,selection,visible,propertyID,value ) values ( SEQPROPERTYTABLE.nextval,v_nid,0,4,1,451,1,8,'0'); Insert Into propertyTable ( ID,parentID,readOnly,attType,dataType,selection,visible,propertyID,value ) values ( SEQPROPERTYTABLE.nextval,v_nid,0,4,1,451,1,9,'1'); Insert Into propertyTable ( ID,parentID,readOnly,attType,dataType,selection,visible,propertyID,value ) values ( SEQPROPERTYTABLE.nextval,v_nid,1,2,1,0,1,10,v_name); Insert Into propertyTable ( ID,parentID,readOnly,attType,dataType,selection,visible,propertyID,value ) values ( SEQPROPERTYTABLE.nextval,v_nid,1,0,0,0,0,11,'0'); Insert Into propertyTable ( ID,parentID,readOnly,attType,dataType,selection,visible,propertyID,value ) values ( SEQPROPERTYTABLE.nextval,v_nid,1,4,1,11743,1,14,'2'); Insert Into propertyTable ( ID,parentID,readOnly,attType,dataType,selection,visible,propertyID,value ) values ( SEQPROPERTYTABLE.nextval,v_nid,0,2,1,0,1,30, null); Insert Into propertyTable ( ID,parentID,readOnly,attType,dataType,selection,visible,propertyID,value ) values ( SEQPROPERTYTABLE.nextval,v_nid,0,2,1,0,1,38, null); Insert Into propertyTable ( ID,parentID,readOnly,attType,dataType,selection,visible,propertyID,value ) values ( SEQPROPERTYTABLE.nextval,v_nid,1,4,1,451,0,59,'1'); Insert Into propertyTable ( ID,parentID,readOnly,attType,dataType,selection,visible,propertyID,value ) values ( SEQPROPERTYTABLE.nextval,v_nid,1,4,1,451,0,60,'1'); Insert Into propertyTable ( ID,parentID,readOnly,attType,dataType,selection,visible,propertyID,value ) values ( SEQPROPERTYTABLE.nextval,v_nid,1,4,1,724,0,61, null); Insert Into propertyTable ( ID,parentID,readOnly,attType,dataType,selection,visible,propertyID,value ) values ( SEQPROPERTYTABLE.nextval,v_nid,1,2,1,0,0,232,'0'); Insert Into propertyTable ( ID,parentID,readOnly,attType,dataType,selection,visible,propertyID,value ) values ( SEQPROPERTYTABLE.nextval,v_nid,1,4,1,451,0,233,'1'); Insert Into propertyTable ( ID,parentID,readOnly,attType,dataType,selection,visible,propertyID,value ) values ( SEQPROPERTYTABLE.nextval,v_nid,0,4,1,12239,1,415,'13307'); Insert Into propertyTable ( ID,parentID,readOnly,attType,dataType,selection,visible,propertyID,value ) values ( SEQPROPERTYTABLE.nextval,v_nid,1,2,1,0,0,605,'0'); Insert Into propertyTable ( ID,parentID,readOnly,attType,dataType,selection,visible,propertyID,value ) values ( SEQPROPERTYTABLE.nextval,v_nid,0,4,1,451,1,610,'0'); Insert Into propertyTable ( ID,parentID,readOnly,attType,dataType,selection,visible,propertyID,value ) values ( SEQPROPERTYTABLE.nextval,v_nid,1,4,1,451,0,716,'1'); Insert Into propertyTable ( ID,parentID,readOnly,attType,dataType,selection,visible,propertyID,value ) values ( SEQPROPERTYTABLE.nextval,v_nid,0,4,1,451,1,795,'0'); Insert Into propertyTable ( ID,parentID,readOnly,attType,dataType,selection,visible,propertyID,value ) values ( SEQPROPERTYTABLE.nextval,v_nid,0,4,1,2000008821,1,864,'2'); Insert Into propertyTable ( ID,parentID,readOnly,attType,dataType,selection,visible,propertyID,value ) values ( SEQPROPERTYTABLE.nextval,v_nid,0,4,1,451,1,923,'0'); Insert Into propertyTable ( ID,parentID,readOnly,attType,dataType,selection,visible,propertyID,value ) values ( SEQPROPERTYTABLE.nextval,v_nid,0,4,1,451,0,719,'0'); Insert Into tableInfo ( tabID,tableID,classID,att,ordering ) values ( 2473005,1501,2473002,v_nid,9999); commit; END createP3Text; / BEGIN FOR i in 1..1000 LOOP createP3Text('MyText' || i); END LOOP; END; / DROP PROCEDURE createP3Text; COMMIT; Now restart Agile Server and check the Server's log, we noticed below: ***** Node Created : 85625 ***** Property Created : 184579 +++++++++++++++++++++++++++++++++++++ + Agile PLM Server Starting Up... + +++++++++++++++++++++++++++++++++++++ However the previously log before batch SQL is ***** Node Created : 84625 ***** Property Created : 157579 +++++++++++++++++++++++++++++++++++++ + Agile PLM Server Starting Up... + +++++++++++++++++++++++++++++++++++++ Obviously we successfully imported 1000 (85625-84625) attributes. Now go to JavaClient and confirm if we have them or not. Theoretically we are able to open such item object and see all these 1000 attributes and their values, but we get below error. We have no error tips in server log. But never mind we have the Java Console for JavaClient. If to open the same item in JavaClient we get a clear error and detailed trace in Java Console. ORA-01795: maximum number of expressions in a list is 1000 java.sql.SQLException: ORA-01795: maximum number of expressions in a list is 1000 at oracle.jdbc.driver.DatabaseError.throwSqlException(DatabaseError.java:125) ... ... at weblogic.jdbc.wrapper.PreparedStatement.executeQuery(PreparedStatement.java:128) at com.agile.pc.cmserver.base.AgileFlexUtil.setFlexValuesForOneRowTable(AgileFlexUtil.java:1104) at com.agile.pc.cmserver.base.BaseFlexTableDAO.loadExtraFlexAttValues(BaseFlexTableDAO.java:111) at com.agile.pc.cmserver.base.BasePageThreeDAO.loadTable(BasePageThreeDAO.java:108) If you are interested in the background of the problem, you may de-compile the class com.agile.pc.cmserver.base.AgileFlexUtil.setFlexValuesForOneRowTable and find the root cause that Agile happens to hit Oracle Database's limitation that more than 1000 values in the "IN" clause. Check here http://ora-01795.ora-code.com If you need Oracle Agile's final solution, please contact Oracle Agile Support. Performance Below two screenshot are jvm heap usage from before-SQL and after-SQL. We can see there is no big memory gap between two cases. So definitely there is no performance impact to Agile Application Server unless you have more than 1000 attributes for EACH of your dozens of  subclasses. And for client, 1000 attributes should not impact the browser's performance because in HTML we only use dt and dd for each attribute's pair: label and value. It is quite lightweight.

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  • In Case You Weren’t There: Blogwell NYC

    - by Mike Stiles
    0 0 1 1009 5755 Vitrue 47 13 6751 14.0 Normal 0 false false false EN-US JA X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:"Times New Roman";} Your roving reporter roved out to another one of Socialmedia.org’s fantastic Blogwell events, this time in NYC. As Central Park and incredible weather beckoned, some of the biggest brand names in the world gathered to talk about how they’re incorporating social into marketing and CRM, as well as extending social across their entire organizations internally. Below we present a collection of the live tweets from many of the key sessions GE @generalelectricJon Lombardo, Leader of Social Media COE How GE builds and extends emotional connections with consumers around health and reaps the benefits of increased brand equity in the process. GE has a social platform around Healthyimagination to create better health for people. If you and a friend are trying to get healthy together, you’ll do better. Health is inherently. Get health challenges via Facebook and share with friends to achieve goals together. They’re creating an emotional connection around the health context. You don’t influence people at large. Your sphere of real influence is around 5-10 people. They find relevant conversations about health on Twitter and engage sounding like a friend, not a brand. Why would people share on behalf of a brand? Because you tapped into an activity and emotion they’re already having. To create better habits in health, GE gave away inexpensive, relevant gifts related to their goals. Create the context, give the relevant gift, get social acknowledgment for giving it. What you get when you get acknowledgment for your engagement and gift is user generated microcontent. GE got 12,000 unique users engaged and 1400 organic posts with the healthy gift campaign. The Dow Chemical Company @DowChemicalAbby Klanecky, Director of Digital & Social Media Learn how Dow Chemical is finding, training, and empowering their scientists to be their storytellers in social media. There are 1m jobs coming open in science. Only 200k are qualified for them. Dow Chemical wanted to use social to attract and talk to scientists. Dow Chemical decided to use real scientists as their storytellers. Scientists are incredibly passionate, the key ingredient of a great storyteller. Step 1 was getting scientists to focus on a few platforms, blog, Twitter, LinkedIn. Dow Chemical social flow is Core Digital Team - #CMs – ambassadors – advocates. The scientists were trained in social etiquette via practice scenarios. It’s not just about sales. It’s about growing influence and the business. Dow Chemical trained about 100 scientists, 55 are active and there’s a waiting list for the next sessions. In person social training produced faster results and better participation. Sometimes you have to tell pieces of the story instead of selling your execs on the whole vision. Social Media Ethics Briefing: Staying Out of TroubleAndy Sernovitz, CEO @SocialMediaOrg How do we get people to share our message for us? We have to have their trust. The difference between being honest and being sleazy is disclosure. Disclosure does not hurt the effectiveness of your marketing. No one will get mad if you tell them up front you’re a paid spokesperson for a company. It’s a legal requirement by the FTC, it’s the law, to disclose if you’re being paid for an endorsement. Require disclosure and truthfulness in all your social media outreach. Don’t lie to people. Monitor the conversation and correct misstatements. Create social media policies and training programs. If you want to stay safe, never pay cash for social media. Money changes everything. As soon as you pay, it’s not social media, it’s advertising. Disclosure, to the feds, means clear, conspicuous, and understandable to the average reader. This phrase will keep you in the clear, “I work for ___ and this is my personal opinion.” Who are you? Were you paid? Are you giving an honest opinion based on a real experience? You as a brand are responsible for what an agency or employee or contactor does in your behalf. SocialMedia.org makes available a Disclosure Best Practices Toolkit. Socialmedia.org/disclosure. The point is to not ethically mess up and taint social media as happened to e-mail. Not only is the FTC cracking down, so is Google and Facebook. Visa @VisaNewsLucas Mast, Senior Business Leader, Global Corporate Social Media Visa built a mobile studio for the Olympics for execs and athletes. They wanted to do postcard style real time coverage of Visa’s Olympics sponsorships, and on a shoestring. Challenges included Olympic rules, difficulty getting interviews, time zone trouble, and resourcing. Another problem was they got bogged down with their own internal approval processes. Despite all the restrictions, they created and published a variety of and fair amount of content. They amassed 1000+ views of videos posted to the Visa Communication YouTube channel. Less corporate content yields more interest from media outlets and bloggers. They did real world video demos of how their products work in the field vs. an exec doing a demo in a studio. Don’t make exec interview videos dull and corporate. Keep answers short, shoot it in an interesting place, do takes until they’re comfortable and natural. Not everything will work. Not everything will get a retweet. But like the lottery, you can’t win if you don’t play. Promoting content is as important as creating it. McGraw-Hill Companies @McGrawHillCosPatrick Durando, Senior Director of Global New Media McGraw-Hill has 26,000 employees. McGraw-Hill created a social intranet called Buzz. Intranets create operational efficiency, help product dev, facilitate crowdsourcing, and breaks down geo silos. Intranets help with talent development, acquisition, retention. They replaced the corporate directory with their own version of LinkedIn. The company intranet has really cut down on the use of email. Long email threats become organized, permanent social discussions. The intranet is particularly useful in HR for researching and getting answers surrounding benefits and policies. Using a profile on your company intranet can establish and promote your internal professional brand. If you’re going to make an intranet, it has to look great, work great, and employees are going have to want to go there. You can’t order them to like it. 

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  • Hard drive mounted at / , duplicate mounted hard drive after using MountManager

    - by HellHarvest
    possible duplicate post I'm running 12.04 64bit. My system is a dual boot for both Ubuntu and Windows7. Both operating systems are sharing the drive named "Elements". My volume named "Elements" is a 1TB SATA NTFS hard drive that shows up twice in the side bar in nautilus. One of the icons is functional and even has the convenient "eject" icon next to it. Below is a picture of the left menu in Nautilus, with System Monitor-File Systems tab open on top of it. Can someone advise me about how to get rid of this extra icon? I think the problem is much more deep-rooted than just a GUI glitch on Nautilus' part. The other icon does nothing but spit out the following error when I click on it (image below). This only happened AFTER I tried using Mount Manager to automate mounting the drive at start up. I've already uninstalled Mount Manager, and restarted, but the problem didn't go away. The hard drive does mount automatically now, so I guess that's cool. But now, every time I boot up now and open Nautilus, BOTH of these icons appear, one of which is fictitious and useless. According to the image above and the outputs of several other commands, it appears to be mounted at / In which case, no matter where I am in Nautilus when I try to click on that icon, of course it will tell me that that drive is in use by another program... Nautilus. I'm afraid of trying to unmount this hard drive (sdb6) because of where it appears to be mounted. I'm kind of a noob, and I have this gut feeling that tells me trying to unmount a drive at / will destroy my entire file system. This fear was further strengthened by the output of "$ fsck" at the very bottom of this post. Error immediately below when that 2nd "Elements" hard drive is clicked in Nautilus: Unable to mount Elements Mount is denied because the NTFS volume is already exclusively opened. The volume may be already mounted, or another software may use it which could be identified for example by the help of the 'fuser' command. It's odd to me that that error message above claims that it's an NTFS volume when everything else tell me that it's an ext4 volume. The actual hard drive "Elements" is in fact an NTFS volume. Here's the output of a few commands and configuration files that may be of interest: $ fuser -a / /: 2120r 2159rc 2160rc 2172r 2178rc 2180rc 2188r 2191rc 2200rc 2203rc 2205rc 2206r 2211r 2212r 2214r 2220r 2228r 2234rc 2246rc 2249rc 2254rc 2260rc 2261r 2262r 2277rc 2287rc 2291rc 2311rc 2313rc 2332rc 2334rc 2339rc 2343rc 2344rc 2352rc 2372rc 2389rc 2422r 2490r 2496rc 2501rc 2566r 2573rc 2581rc 2589rc 2592r 2603r 2611rc 2613rc 2615rc 2678rc 2927r 2981r 3104rc 4156rc 4196rc 4206rc 4213rc 4240rc 4297rc 5032rc 7609r 7613r 7648r 9593rc 18829r 18833r 19776r $ sudo df -h Filesystem Size Used Avail Use% Mounted on /dev/sdb6 496G 366G 106G 78% / udev 2.0G 4.0K 2.0G 1% /dev tmpfs 791M 1.5M 790M 1% /run none 5.0M 0 5.0M 0% /run/lock none 2.0G 672K 2.0G 1% /run/shm /dev/sda1 932G 312G 620G 34% /media/Elements /home/solderblob/.Private 496G 366G 106G 78% /home/solderblob /dev/sdb2 188G 100G 88G 54% /media/A2B24EACB24E852F /dev/sdb1 100M 25M 76M 25% /media/System Reserved $ sudo fdisk -l Disk /dev/sda: 1000.2 GB, 1000204886016 bytes 255 heads, 63 sectors/track, 121601 cylinders, total 1953525168 sectors Units = sectors of 1 * 512 = 512 bytes Sector size (logical/physical): 512 bytes / 512 bytes I/O size (minimum/optimal): 512 bytes / 512 bytes Disk identifier: 0x00093cab Device Boot Start End Blocks Id System /dev/sda1 2048 1953519615 976758784 7 HPFS/NTFS/exFAT Disk /dev/sdb: 750.2 GB, 750156374016 bytes 255 heads, 63 sectors/track, 91201 cylinders, total 1465149168 sectors Units = sectors of 1 * 512 = 512 bytes Sector size (logical/physical): 512 bytes / 512 bytes I/O size (minimum/optimal): 512 bytes / 512 bytes Disk identifier: 0x000e8d9b Device Boot Start End Blocks Id System /dev/sdb1 * 2048 206847 102400 7 HPFS/NTFS/exFAT /dev/sdb2 206848 392378768 196085960+ 7 HPFS/NTFS/exFAT /dev/sdb3 392380414 1465147391 536383489 5 Extended /dev/sdb5 1456762880 1465147391 4192256 82 Linux swap / Solaris /dev/sdb6 392380416 1448374271 527996928 83 Linux /dev/sdb7 1448376320 1456758783 4191232 82 Linux swap / Solaris Partition table entries are not in disk order $ cat /etc/fstab # <file system> <mount point> <type> <options> <dump> <pass> UUID=77039a2a-83d4-47a1-8a8c-a2ec4e4dfd0e / ext4 defaults 0 1 UUID=F6549CC4549C88CF /media/Elements ntfs-3g users 0 0 $ sudo blkid /dev/sda1: LABEL="Elements" UUID="F6549CC4549C88CF" TYPE="ntfs" /dev/sdb1: LABEL="System Reserved" UUID="5CDE130FDE12E156" TYPE="ntfs" /dev/sdb2: UUID="A2B24EACB24E852F" TYPE="ntfs" /dev/sdb6: UUID="77039a2a-83d4-47a1-8a8c-a2ec4e4dfd0e" TYPE="ext4" $ sudo blkid -c /dev/null (appears to be exactly the same as above) /dev/sda1: LABEL="Elements" UUID="F6549CC4549C88CF" TYPE="ntfs" /dev/sdb1: LABEL="System Reserved" UUID="5CDE130FDE12E156" TYPE="ntfs" /dev/sdb2: UUID="A2B24EACB24E852F" TYPE="ntfs" /dev/sdb6: UUID="77039a2a-83d4-47a1-8a8c-a2ec4e4dfd0e" TYPE="ext4" $ mount /dev/sdb6 on / type ext4 (rw) proc on /proc type proc (rw,noexec,nosuid,nodev) sysfs on /sys type sysfs (rw,noexec,nosuid,nodev) none on /sys/fs/fuse/connections type fusectl (rw) none on /sys/kernel/debug type debugfs (rw) none on /sys/kernel/security type securityfs (rw) udev on /dev type devtmpfs (rw,mode=0755) devpts on /dev/pts type devpts (rw,noexec,nosuid,gid=5,mode=0620) tmpfs on /run type tmpfs (rw,noexec,nosuid,size=10%,mode=0755) none on /run/lock type tmpfs (rw,noexec,nosuid,nodev,size=5242880) none on /run/shm type tmpfs (rw,nosuid,nodev) /dev/sda1 on /media/Elements type fuseblk (rw,noexec,nosuid,nodev,allow_other,blksize=4096) binfmt_misc on /proc/sys/fs/binfmt_misc type binfmt_misc (rw,noexec,nosuid,nodev) /home/solderblob/.Private on /home/solderblob type ecryptfs (ecryptfs_check_dev_ruid,ecryptfs_cipher=aes,ecryptfs_key_bytes=16,ecryptfs_unlink_sigs,ecryptfs_sig=76a47b0175afa48d,ecryptfs_fnek_sig=391b2d8b155215f7) gvfs-fuse-daemon on /home/solderblob/.gvfs type fuse.gvfs-fuse-daemon (rw,nosuid,nodev,user=solderblob) /dev/sdb2 on /media/A2B24EACB24E852F type fuseblk (rw,nosuid,nodev,allow_other,default_permissions,blksize=4096) /dev/sdb1 on /media/System Reserved type fuseblk (rw,nosuid,nodev,allow_other,default_permissions,blksize=4096) $ ls -a . A2B24EACB24E852F Ubuntu 12.04.1 LTS amd64 .. Elements System Reserved $ cat /proc/mounts rootfs / rootfs rw 0 0 sysfs /sys sysfs rw,nosuid,nodev,noexec,relatime 0 0 proc /proc proc rw,nosuid,nodev,noexec,relatime 0 0 udev /dev devtmpfs rw,relatime,size=2013000k,nr_inodes=503250,mode=755 0 0 devpts /dev/pts devpts rw,nosuid,noexec,relatime,gid=5,mode=620,ptmxmode=000 0 0 tmpfs /run tmpfs rw,nosuid,relatime,size=809872k,mode=755 0 0 /dev/disk/by-uuid/77039a2a-83d4-47a1-8a8c-a2ec4e4dfd0e / ext4 rw,relatime,user_xattr,acl,barrier=1,data=ordered 0 0 none /sys/fs/fuse/connections fusectl rw,relatime 0 0 none /sys/kernel/debug debugfs rw,relatime 0 0 none /sys/kernel/security securityfs rw,relatime 0 0 none /run/lock tmpfs rw,nosuid,nodev,noexec,relatime,size=5120k 0 0 none /run/shm tmpfs rw,nosuid,nodev,relatime 0 0 /dev/sda1 /media/Elements fuseblk rw,nosuid,nodev,noexec,relatime,user_id=0,group_id=0,allow_other,blksize=4096 0 0 binfmt_misc /proc/sys/fs/binfmt_misc binfmt_misc rw,nosuid,nodev,noexec,relatime 0 0 /home/solderblob/.Private /home/solderblob ecryptfs rw,relatime,ecryptfs_fnek_sig=391b2d8b155215f7,ecryptfs_sig=76a47b0175afa48d,ecryptfs_cipher=aes,ecryptfs_key_bytes=16,ecryptfs_unlink_sigs 0 0 gvfs-fuse-daemon /home/solderblob/.gvfs fuse.gvfs-fuse-daemon rw,nosuid,nodev,relatime,user_id=1000,group_id=1000 0 0 /dev/sdb2 /media/A2B24EACB24E852F fuseblk rw,nosuid,nodev,relatime,user_id=0,group_id=0,default_permissions,allow_other,blksize=4096 0 0 /dev/sdb1 /media/System\040Reserved fuseblk rw,nosuid,nodev,relatime,user_id=0,group_id=0,default_permissions,allow_other,blksize=4096 0 0 gvfs-fuse-daemon /root/.gvfs fuse.gvfs-fuse-daemon rw,nosuid,nodev,relatime,user_id=0,group_id=0 0 0 $ fsck fsck from util-linux 2.20.1 e2fsck 1.42 (29-Nov-2011) /dev/sdb6 is mounted. WARNING!!! The filesystem is mounted. If you continue you ***WILL*** cause ***SEVERE*** filesystem damage. Do you really want to continue<n>? no check aborted.

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  • Recap: Oracle Fusion Middleware Strategies Driving Business Innovation

    - by Harish Gaur
    Hasan Rizvi, Executive Vice President of Oracle Fusion Middleware & Java took the stage on Tuesday to discuss how Oracle Fusion Middleware helps enable business innovation. Through a series of product demos and customer showcases, Hassan demonstrated how Oracle Fusion Middleware is a complete platform to harness the latest technological innovations (cloud, mobile, social and Fast Data) throughout the application lifecycle. Fig 1: Oracle Fusion Middleware is the foundation of business innovation This Session included 4 demonstrations to illustrate these strategies: 1. Build and deploy native mobile applications using Oracle ADF Mobile 2. Empower business user to model processes, design user interface and have rich mobile experience for process interaction using Oracle BPM Suite PS6. 3. Create collaborative user experience and integrate social sign-on using Oracle WebCenter Portal, Oracle WebCenter Content, Oracle Social Network & Oracle Identity Management 11g R2 4. Deploy and manage business applications on Oracle Exalogic Nike, LA Department of Water & Power and Nintendo joined Hasan on stage to share how their organizations are leveraging Oracle Fusion Middleware to enable business innovation. Managing Performance in the Wrld of Social and Mobile How do you provide predictable scalability and performance for an application that monitors active lifestyle of 8 million users on a daily basis? Nike’s answer is Oracle Coherence, a component of Oracle Fusion Middleware and Oracle Exadata. Fig 2: Oracle Coherence enabled data grid improves performance of Nike+ Digital Sports Platform Nicole Otto, Sr. Director of Consumer Digital Technology discussed the vision of the Nike+ platform, a platform which represents a shift for NIKE from a  "product"  to  a "product +" experience.  There are currently nearly 8 million users in the Nike+ system who are using digitally-enabled Nike+ devices.  Once data from the Nike+ device is transmitted to Nike+ application, users access the Nike+ website or via the Nike mobile applicatoin, seeing metrics around their daily active lifestyle and even engage in socially compelling experiences to compare, compete or collaborate their data with their friends. Nike expects the number of users to grow significantly this year which will drive an explosion of data and potential new experiences. To deal with this challenge, Nike envisioned building a shared platform that would drive a consumer-centric model for the company. Nike built this new platform using Oracle Coherence and Oracle Exadata. Using Coherence, Nike built a data grid tier as a distributed cache, thereby provide low-latency access to most recent and relevant data to consumers. Nicole discussed how Nike+ Digital Sports Platform is unique in the way that it utilizes the Coherence Grid.  Nike takes advantage of Coherence as a traditional cache using both cache-aside and cache-through patterns.  This new tier has enabled Nike to create a horizontally scalable distributed event-driven processing architecture. Current data grid volume is approximately 150,000 request per minute with about 40 million objects at any given time on the grid. Improving Customer Experience Across Multiple Channels Customer experience is on top of every CIO's mind. Customer Experience needs to be consistent and secure across multiple devices consumers may use.  This is the challenge Matt Lampe, CIO of Los Angeles Department of Water & Power (LADWP) was faced with. Despite being the largest utilities company in the country, LADWP had been relying on a 38 year old customer information system for serving its customers. Their prior system  had been unable to keep up with growing customer demands. Last year, LADWP embarked on a journey to improve customer experience for 1.6million LA DWP customers using Oracle WebCenter platform. Figure 3: Multi channel & Multi lingual LADWP.com built using Oracle WebCenter & Oracle Identity Management platform Matt shed light on his efforts to drive customer self-service across 3 dimensions – new website, new IVR platform and new bill payment service. LADWP has built a new portal to increase customer self-service while reducing the transactions via IVR. LADWP's website is powered Oracle WebCenter Portal and is accessible by desktop and mobile devices. By leveraging Oracle WebCenter, LADWP eliminated the need to build, format, and maintain individual mobile applications or websites for different devices. Their entire content is managed using Oracle WebCenter Content and secured using Oracle Identity Management. This new portal automated their paper based processes to web based workflows for customers. This includes automation of Self Service implemented through My Account -  like Bill Pay, Payment History, Bill History and Usage Analysis. LADWP's solution went live in April 2012. Matt indicated that LADWP's Self-Service Portal has greatly improved customer satisfaction.  In a JD Power Associates website satisfaction survey, results indicate rankings have climbed by 25+ points, marking a remarkable increase in user experience. Bolstering Performance and Simplifying Manageability of Business Applications Ingvar Petursson, Senior Vice Preisdent of IT at Nintendo America joined Hasan on-stage to discuss their choice of Exalogic. Nintendo had significant new requirements coming their way for business systems, both internal and external, in the years to come, especially with new products like the WiiU on the horizon this holiday season. Nintendo needed a platform that could give them performance, availability and ease of management as they deploy business systems. Ingvar selected Engineered Systems for two reasons: 1. High performance  2. Ease of management Figure 4: Nintendo relies on Oracle Exalogic to run ATG eCommerce, Oracle e-Business Suite and several business applications Nintendo made a decision to run their business applications (ATG eCommerce, E-Business Suite) and several Fusion Middleware components on the Exalogic platform. What impressed Ingvar was the "stress” testing results during evaluation. Oracle Exalogic could handle their 3-year load estimates for many functions, which was better than Nintendo expected without any hardware expansion. Faster Processing of Big Data Middleware plays an increasingly important role in Big Data. Last year, we announced at OpenWorld the introduction of Oracle Data Integrator for Hadoop and Oracle Loader for Hadoop which helps in the ability to move, transform, load data to and from Big Data Appliance to Exadata.  This year, we’ve added new capabilities to find, filter, and focus data using Oracle Event Processing. This product can natively integrate with Big Data Appliance or runs standalone. Hasan briefly discussed how NTT Docomo, largest mobile operator in Japan, leverages Oracle Event Processing & Oracle Coherence to process mobile data (from 13 million smartphone users) at a speed of 700K events per second before feeding it Hadoop for distributed processing of big data. Figure 5: Mobile traffic data processing at NTT Docomo with Oracle Event Processing & Oracle Coherence    

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  • Get Information to Your Blog with Microsoft Broadcaster

    - by Matthew Guay
    Do you often have people ask you for advice about technology, or do you write tech-focused blog or newsletter?  Here’s how you can get information to share with your readers about Microsoft technology with Microsoft Broadcaster. Microsoft Broadcaster is a new service from Microsoft to help publishers, bloggers, developers, and other IT professionals find relevant information and resources from Microsoft.  You can use it to help discover things to write about, or simply discover new information about the technology you use.  Broadcaster will also notify you when new resources are available about the topics that interest you.  Let’s look at how you could use this to expand your blog and help your users. Getting Started Head over to the Microsoft Broadcaster site (link below), and click Join to get started. Sign in with your Windows Live ID, or create a new account if you don’t already have one. Near the bottom of the page, add information about your blog, newsletter, or group that you want to share Broadcaster information with.  Click Add when you’re done entering information.  You can enter as many sites or groups as you wish. When you’ve entered all of your information, click the Apply button at the bottom of the page.  Broadcaster will then let you know your information has been submitted, but you’ll need to wait several days to see if you are approved or not. Our application was approved about 2 days after applying, though this may vary.  When you’re approved, you’ll receive an email letting you know.  Return to the Broadcaster website (link below), but this time, click Sign in. Accept the terms of use by clicking I Accept at the bottom of the page. Confirm that your information entered previously is correct, and then click Configure my keywords at the bottom of the page. Now you can pick the topics you want to stay informed about.  Type keywords in the textbox, and it will bring up relevant topics with IntelliSense. Here we’ve added several topics to keep up with. Next select the Microsoft Products you want to keep track of.  If the product you want to keep track of is not listed, make sure to list it in the keywords section as above. Finally, select the types of content you wish to see, including articles, eBooks, webcasts, and more. Finally, when everything’s entered, click Configure My Alerts at the bottom of the page. Broadcaster can automatically email you when new content is found.  If you would like this, click Subscribe.  Otherwise, simply click Access Dashboard to go ahead and find your personalized content. If you choose to receive emails of new content, you’ll have to configure it with Windows Live Alerts.  Click Continue to set this up. Select if you want to receive Messenger alerts, emails, and/or text messages when new content is available.  Click Save when you’re finished. Finally, select how often you want to be notified, and then click Access Dashboard to view the content currently available. Finding Content For Your Blog, Site, or Group Now you can find content specified for your interests from the dashboard.  To access the dashboard in the future, simply go to the Broadcaster site and click Sign In. Here you can see available content, and can search for different topics or customize the topics shown. You’ll see snippets of information from various Microsoft videos, articles, whitepapers, eBooks, and more, depending on your settings.  Click the link at the top of the snippet to view the content, or right-click and copy the link to use in emails or on social networks like Twitter. If you’d like to add this snippet to your website or blog, click the Download content link at the bottom.   Now you can preview what the snippet will look like on your site, and change the width or height to fit your site.  You can view and edit the source code of the snippet from the box at the bottom, and then copy it to use on your site. Copy the code, and paste it in the HTML of a blog post, email, webpage, or anywhere else you wish to share it.  Here we’re pasting it into the HTML editor in Windows Live Writer so we can post it to a blog. After adding a title and opening paragraph, we have a nice blog post that only took a few minutes to put together but should still be useful for our readers.  You can check out the blog post we created at the link below. Readers can click on the links, which will direct them to the content on Microsoft’s websites. Conclusion If you frequently need to find educational and informative content about Microsoft products and services, Broadcaster can be a great service to keep you up to date.  The service worked quite good in our tests, and generally found relevant content to our keywords.  We had difficulty embedding links to eBooks that were listed by Broadcaster, but everything else worked for us.  Now you can always have high quality content to help your customers, coworkers, friends, and more, and you just might find something that will help you, too! Link Microsoft Broadcaster (registration required) Example Post at Techinch.com with Content from Microsoft Broadcaster Similar Articles Productive Geek Tips Create An Electronic Business Card In Outlook 2007Mysticgeek Blog: A Look at Internet Explorer 8 Beta 1 on Windows XPAnnouncing the How-To Geek BlogsNew Vista Syntax for Opening Control Panel Items from the Command-lineHow To Create and Publish Blog Posts in Word 2010 & 2007 TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips HippoRemote Pro 2.2 Xobni Plus for Outlook All My Movies 5.9 CloudBerry Online Backup 1.5 for Windows Home Server Fix Common Inkjet Printer Errors Dual Boot Ubuntu and Windows 7 What is HTML5? 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  • Thoughts on the Nomination Committee Campaign 2014

    - by Testas
    Congratulations to Erin, Andy and Allen on making the Nomination Committee for 2014. As Mark Broadbent (@retracement) stated in his tweet, there’s a great set of individuals for the Nom Com, and I could not agree more. I know Erin and Allen, and I know how much value they will bring to the process. I don’t know Andy as well, but I am sure he will do a great job and I hope I can meet him at PASS soon. The final candidate appointed by the PASS board is Rick Bolesta, who brings a wealth of experience to the process. I also want to take the opportunity to thank all who have voted. Not just for me, but for all the candidates during the election. Your contribution is greatly appreciated. Would I apply for the Nom Com again?  Yes I would. My first election experience has been a learning experience in itself. So I accept the result and look forward to applying next year. Moving on from this, I do want to express my opinion about the lack of international representation in the election process. One of the tweets that I saw after the result was from Adam Machanic (@AdamMachanic) who commented on the lack of international members on the Nom Com. If truth be told, I was disappointed – when the candidate list was released -- that for the second time in recent elections there was a lack of international candidates on the candidate list. It feels that only Brits and Americans partake in such elections. This is a real shame, and I can’t help thinking why this is the case. Hugo Kornelis (@Hugo_Kornelis) wrote a blog here to express his thoughts. He did raise some valid points. I don’t know why there is an absence of international candidates. I know that the team at PASS are looking to improve the situation, so I do not want to give the impression that PASS are doing nothing. For reference please see Bill Graziano’ s article here to see how PASS are addressing the situation. There is a clear direction to change the rules within PASS to give greater inclusion of international members. In addition to this, I wanted to explore a couple of potential approaches to address the situation. I am not saying that they are the right answer, but when I see challenges, I like to bring potential solutions to the table. 1.       Use the PASS mission statement to define a tactical objective that engages community leaders into the election process. If you are not familiar with the PASS mission statement, let me provide it here as laid out on the PASS website. “Empower data professionals who leverage Microsoft technologies to connect, share, and learn through networking, knowledge sharing, and peer-based learning” PASS fulfil this mission statement regularly. Whether you attend SQL Saturday, SQLRally, SQLPASS and BA conference itself. The biggest value of PASS is the ability to bring our profession together. And the 24 hour hop allows you to learn from the comfort of your own office/home. This mission should be extended to define a tactical objectives that bring greater networking and knowledge sharing between PASS Chapter leaders/Regional Mentors and PASS HQ. It should help educate the leaders about the opportunities of elections and how leaders can become involved. I know PASS engage with Chapter leaders on a regular basis to discuss community matters for the benefit of PASS members. How could this be achieved? Perhaps PASS could perform a quarterly virtual meeting that specifically looks at helping leaders become more involved with the election process 2.       Evolve the Global Growth Strategy into a Global Engagement Strategy. One of the remits of the PASS board over the last couple of years is the Global Growth strategy. This has been very successful as we have seen the massive growth of events across the world. For that, I congratulate the board for this success. Perhaps the time is now right to look at solidifying this success, through a Global Engagement Strategy that starts with the collaboration of Chapter Leaders, Regional Mentors and Evangelists in their respective Countries or Regions. The engagement strategy should look at increasing collaboration between community leaders for the benefit of their respective communities. It should also provide a channel for encouraging leaders to put themselves forward for the elections. How could this be achieved? In the UK, there has been a big growth in PASS Chapters and SQL Server Events that was approaching saturation point. The introduction of the Community Engagement Day -- channelled through the SQLBits conference -- has enabled Chapter Leaders to collaborate, connect and share with PASS, Sponsors and Microsoft. It also provides the ability for Chapter Leaders to speak directly to the PASS representatives from PASSHQ. This brings with it the ability for PASS community evangelists to communicate PASS objectives. It has also been the event where we have found out; and/or encouraged, Chapter Leaders to put themselves forward for elections. People like encouragement and validation when going for something like an election, and being able to discuss this with peers at a dedicated event provides a useful platform. PASS has the people in place already to facilitate such an event. Regional Mentors could potentially help organise such events on an annual basis, with PASSHQ providing support in providing a room/Lync access for the event to take place. It would be really good if a PASSHQ representative could attend in person as well.   3.       Restrict candidates to serve only a limited number of terms. A frequent comment I saw on social networking was that the elections can be seen by some as a popularity conference. Perhaps by limiting the number of terms that an individual can serve on either the Nom Com or the BOD, other candidates may be encouraged to be more actively involved within the PASS election process. I don’t think that the current byelaws deal with this particular suggestion. I also saw a couple of tweets that stated that more active community members did not apply for the Nom Com. I struggled to understand how the individuals of the tweets measured “more active”. It just also further solidified the subjective nature of elections. In the absence of how candidates are put forward for the elections. Then a restriction of terms enables the opportunity to be extended to others. How could this be achieved? Set a resolution that is put to a community vote as to the viability of such a solution. For example, the questions for the vote could be: Should individuals in the Nom Com and BoD be limited to a certain number of terms?  Yes/No. What is the maximum number of terms a candidate could serve?   It would be simple to execute such a vote, and the community will have an opportunity to have a say in an important aspect of the PASS organisation. And is the change is successful, then add it as a byelaw.   So there are some of my thoughts. I am not saying they are right or wrong. But I do hope that there is a concerted effort to encourage more candidates from other reaches of the Globe to become involved with future elections.   It would be good to hear your thoughts   Thanks   Chris

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  • Cost Comparison Hard Disk Drive to Solid State Drive on Price per Gigabyte - dispelling a myth!

    - by tonyrogerson
    It is often said that Hard Disk Drive storage is significantly cheaper per GiByte than Solid State Devices – this is wholly inaccurate within the database space. People need to look at the cost of the complete solution and not just a single component part in isolation to what is really required to meet the business requirement. Buying a single Hitachi Ultrastar 600GB 3.5” SAS 15Krpm hard disk drive will cost approximately £239.60 (http://scan.co.uk, 22nd March 2012) compared to an OCZ 600GB Z-Drive R4 CM84 PCIe costing £2,316.54 (http://scan.co.uk, 22nd March 2012); I’ve not included FusionIO ioDrive because there is no public pricing available for it – something I never understand and personally when companies do this I immediately think what are they hiding, luckily in FusionIO’s case the product is proven though is expensive compared to OCZ enterprise offerings. On the face of it the single 15Krpm hard disk has a price per GB of £0.39, the SSD £3.86; this is what you will see in the press and this is what sales people will use in comparing the two technologies – do not be fooled by this bullshit people! What is the requirement? The requirement is the database will have a static size of 400GB kept static through archiving so growth and trim will balance the database size, the client requires resilience, there will be several hundred call centre staff querying the database where queries will read a small amount of data but there will be no hot spot in the data so the randomness will come across the entire 400GB of the database, estimates predict that the IOps required will be approximately 4,000IOps at peak times, because it’s a call centre system the IO latency is important and must remain below 5ms per IO. The balance between read and write is 70% read, 30% write. The requirement is now defined and we have three of the most important pieces of the puzzle – space required, estimated IOps and maximum latency per IO. Something to consider with regard SQL Server; write activity requires synchronous IO to the storage media specifically the transaction log; that means the write thread will wait until the IO is completed and hardened off until the thread can continue execution, the requirement has stated that 30% of the system activity will be write so we can expect a high amount of synchronous activity. The hardware solution needs to be defined; two possible solutions: hard disk or solid state based; the real question now is how many hard disks are required to achieve the IO throughput, the latency and resilience, ditto for the solid state. Hard Drive solution On a test on an HP DL380, P410i controller using IOMeter against a single 15Krpm 146GB SAS drive, the throughput given on a transfer size of 8KiB against a 40GiB file on a freshly formatted disk where the partition is the only partition on the disk thus the 40GiB file is on the outer edge of the drive so more sectors can be read before head movement is required: For 100% sequential IO at a queue depth of 16 with 8 worker threads 43,537 IOps at an average latency of 2.93ms (340 MiB/s), for 100% random IO at the same queue depth and worker threads 3,733 IOps at an average latency of 34.06ms (34 MiB/s). The same test was done on the same disk but the test file was 130GiB: For 100% sequential IO at a queue depth of 16 with 8 worker threads 43,537 IOps at an average latency of 2.93ms (340 MiB/s), for 100% random IO at the same queue depth and worker threads 528 IOps at an average latency of 217.49ms (4 MiB/s). From the result it is clear random performance gets worse as the disk fills up – I’m currently writing an article on short stroking which will cover this in detail. Given the work load is random in nature looking at the random performance of the single drive when only 40 GiB of the 146 GB is used gives near the IOps required but the latency is way out. Luckily I have tested 6 x 15Krpm 146GB SAS 15Krpm drives in a RAID 0 using the same test methodology, for the same test above on a 130 GiB for each drive added the performance boost is near linear, for each drive added throughput goes up by 5 MiB/sec, IOps by 700 IOps and latency reducing nearly 50% per drive added (172 ms, 94 ms, 65 ms, 47 ms, 37 ms, 30 ms). This is because the same 130GiB is spread out more as you add drives 130 / 1, 130 / 2, 130 / 3 etc. so implicit short stroking is occurring because there is less file on each drive so less head movement required. The best latency is still 30 ms but we have the IOps required now, but that’s on a 130GiB file and not the 400GiB we need. Some reality check here: a) the drive randomness is more likely to be 50/50 and not a full 100% but the above has highlighted the effect randomness has on the drive and the more a drive fills with data the worse the effect. For argument sake let us assume that for the given workload we need 8 disks to do the job, for resilience reasons we will need 16 because we need to RAID 1+0 them in order to get the throughput and the resilience, RAID 5 would degrade performance. Cost for hard drives: 16 x £239.60 = £3,833.60 For the hard drives we will need disk controllers and a separate external disk array because the likelihood is that the server itself won’t take the drives, a quick spec off DELL for a PowerVault MD1220 which gives the dual pathing with 16 disks 146GB 15Krpm 2.5” disks is priced at £7,438.00, note its probably more once we had two controller cards to sit in the server in, racking etc. Minimum cost taking the DELL quote as an example is therefore: {Cost of Hardware} / {Storage Required} £7,438.60 / 400 = £18.595 per GB £18.59 per GiB is a far cry from the £0.39 we had been told by the salesman and the myth. Yes, the storage array is composed of 16 x 146 disks in RAID 10 (therefore 8 usable) giving an effective usable storage availability of 1168GB but the actual storage requirement is only 400 and the extra disks have had to be purchased to get the  IOps up. Solid State Drive solution A single card significantly exceeds the IOps and latency required, for resilience two will be required. ( £2,316.54 * 2 ) / 400 = £11.58 per GB With the SSD solution only two PCIe sockets are required, no external disk units, no additional controllers, no redundant controllers etc. Conclusion I hope by showing you an example that the myth that hard disk drives are cheaper per GiB than Solid State has now been dispelled - £11.58 per GB for SSD compared to £18.59 for Hard Disk. I’ve not even touched on the running costs, compare the costs of running 18 hard disks, that’s a lot of heat and power compared to two PCIe cards!Just a quick note: I've left a fair amount of information out due to this being a blog! If in doubt, email me :)I'll also deal with the myth that SSD's wear out at a later date as well - that's just way over done still, yes, 5 years ago, but now - no.

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  • Is Financial Inclusion an Obligation or an Opportunity for Banks?

    - by tushar.chitra
    Why should banks care about financial inclusion? First, the statistics, I think this will set the tone for this blog post. There are close to 2.5 billion people who are excluded from the banking stream and out of this, 2.2 billion people are from the continents of Africa, Latin America and Asia (McKinsey on Society: Global Financial Inclusion). However, this is not just a third-world phenomenon. According to Federal Deposit Insurance Corp (FDIC), in the US, post 2008 financial crisis, one family out of five has either opted out of the banking system or has been moved out (American Banker). Moving this huge unbanked population into mainstream banking is both an opportunity and a challenge for banks. An obvious opportunity is the significant untapped customer base that banks can target, so is the positive brand equity a bank can build by fulfilling its social responsibilities. Also, as banks target the cost-conscious unbanked customer, they will be forced to look at ways to offer cost-effective products and services, necessitating technology upgrades and innovations. However, cost is not the only hurdle in increasing the adoption of banking services. The potential users need to be convinced of the benefits of banking and banks will also face stiff competition from unorganized players. Finally, the banks will have to believe in the viability of this business opportunity, and not treat financial inclusion as an obligation. In what ways can banks target the unbanked For financial inclusion to be a success, banks should adopt innovative business models to develop products that address the stated and unstated needs of the unbanked population and also design delivery channels that are cost effective and viable in the long run. Through business correspondents and facilitators In rural and remote areas, one of the major hurdles in increasing banking penetration is connectivity and accessibility to banking services, which makes last mile inclusion a daunting challenge. To address this, banks can avail the services of business correspondents or facilitators. This model allows banks to establish greater connectivity through a trusted and reliable intermediary. In India, for instance, banks can leverage the local Kirana stores (the mom & pop stores) to service rural and remote areas. With a supportive nudge from the central bank, the commercial banks can enlist these shop owners as business correspondents to increase their reach. Since these neighborhood stores are acquainted with the local population, they can help banks manage the KYC norms, besides serving as a conduit for remittance. Banks also have an opportunity over a period of time to cross-sell other financial products such as micro insurance, mutual funds and pension products through these correspondents. To exercise greater operational control over the business correspondents, banks can also adopt a combination of branch and business correspondent models to deliver financial inclusion. Through mobile devices According to a 2012 world bank report on financial inclusion, out of a world population of 7 billion, over 5 billion or 70% have mobile phones and only 2 billion or 30% have a bank account. What this means for banks is that there is scope for them to leverage this phenomenal growth in mobile usage to serve the unbanked population. Banks can use mobile technology to service the basic banking requirements of their customers with no frills accounts, effectively bringing down the cost per transaction. As I had discussed in my earlier post on mobile payments, though non-traditional players have taken the lead in P2P mobile payments, banks still hold an edge in terms of infrastructure and reliability. Through crowd-funding According to the Crowdfunding Industry Report by Massolution, the global crowdfunding industry raised $2.7 billion in 2012, and is projected to grow to $5.1 billion in 2013. With credit policies becoming tighter and banks becoming more circumspect in terms of loan disbursals, crowdfunding has emerged as an alternative channel for lending. Typically, these initiatives target the unbanked population by offering small loans that are unviable for larger banks. Though a significant proportion of crowdfunding initiatives globally are run by non-banking institutions, banks are also venturing into this space. The next step towards inclusive finance Banks by themselves cannot make financial inclusion a success. There is a need for a whole ecosystem that is supportive of this mission. The policy makers, that include the regulators and government bodies, must be in sync, the IT solution providers must put on their thinking caps to come out with innovative products and solutions, communication channels such as internet and mobile need to expand their reach, and the media and the public need to play an active part. The other challenge for financial inclusion is from the banks themselves. While it is true that financial inclusion will unleash a hitherto hugely untapped market, the normal banking model may be found wanting because of issues such as flexibility, convenience and reliability. The business will be viable only when there is a focus on increasing the usage of existing infrastructure and that is possible when the banks can offer the entire range of products and services to the large number of users of essential banking services. Apart from these challenges, banks will also have to quickly master and replicate the business model to extend their reach to the remotest regions in their respective geographies. They will need to ensure that the transactions deliver a viable business benefit to the bank. For tapping cross-sell opportunities, banks will have to quickly roll-out customized and segment-specific products. The bank staff should be brought in sync with the business plan by convincing them of the viability of the business model and the need for a business correspondent delivery model. Banks, in collaboration with the government and NGOs, will have to run an extensive financial literacy program to educate the unbanked about the benefits of banking. Finally, with the growing importance of retail banking and with many unconventional players eyeing the opportunity in payments and other lucrative areas of banking, banks need to understand the importance of micro and small branches. These micro and small branches can help banks increase their presence without a huge cost burden, provide bankers an opportunity to cross sell micro products and offer a window of opportunity for the large non-banked population to transact without any interference from intermediaries. These branches can also help diminish the role of the unorganized financial sector, such as local moneylenders and unregistered credit societies. This will also help banks build a brand awareness and loyalty among the users, which by itself has a cascading effect on the business operations, especially among the rural and un-banked centers. In conclusion, with the increasingly competitive banking sector facing frequent slowdowns and downturns, the unbanked population presents a huge opportunity for banks to enhance their customer base and fulfill their social responsibility.

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  • Das T5-4 TPC-H Ergebnis naeher betrachtet

    - by Stefan Hinker
    Inzwischen haben vermutlich viele das neue TPC-H Ergebnis der SPARC T5-4 gesehen, das am 7. Juni bei der TPC eingereicht wurde.  Die wesentlichen Punkte dieses Benchmarks wurden wie gewohnt bereits von unserer Benchmark-Truppe auf  "BestPerf" zusammengefasst.  Es gibt aber noch einiges mehr, das eine naehere Betrachtung lohnt. Skalierbarkeit Das TPC raet von einem Vergleich von TPC-H Ergebnissen in unterschiedlichen Groessenklassen ab.  Aber auch innerhalb der 3000GB-Klasse ist es interessant: SPARC T4-4 mit 4 CPUs (32 Cores mit 3.0 GHz) liefert 205,792 QphH. SPARC T5-4 mit 4 CPUs (64 Cores mit 3.6 GHz) liefert 409,721 QphH. Das heisst, es fehlen lediglich 1863 QphH oder 0.45% zu 100% Skalierbarkeit, wenn man davon ausgeht, dass die doppelte Anzahl Kerne das doppelte Ergebnis liefern sollte.  Etwas anspruchsvoller, koennte man natuerlich auch einen Faktor von 2.4 erwarten, wenn man die hoehere Taktrate mit beruecksichtigt.  Das wuerde die Latte auf 493901 QphH legen.  Dann waere die SPARC T5-4 bei 83%.  Damit stellt sich die Frage: Was hat hier nicht skaliert?  Vermutlich der Plattenspeicher!  Auch hier lohnt sich eine naehere Betrachtung: Plattenspeicher Im Bericht auf BestPerf und auch im Full Disclosure Report der TPC stehen einige interessante Details zum Plattenspeicher und der Konfiguration.   In der Konfiguration der SPARC T4-4 wurden 12 2540-M2 Arrays verwendet, die jeweils ca. 1.5 GB/s Durchsatz liefert, insgesamt also eta 18 GB/s.  Dabei waren die Arrays offensichtlich mit jeweils 2 Kabeln pro Array direkt an die 24 8GBit FC-Ports des Servers angeschlossen.  Mit den 2x 8GBit Ports pro Array koennte man so ein theoretisches Maximum von 2GB/s erreichen.  Tatsaechlich wurden 1.5GB/s geliefert, was so ziemlich dem realistischen Maximum entsprechen duerfte. Fuer den Lauf mit der SPARC T5-4 wurden doppelt so viele Platten verwendet.  Dafuer wurden die 2540-M2 Arrays mit je einem zusaetzlichen Plattentray erweitert.  Mit dieser Konfiguration wurde dann (laut BestPerf) ein Maximaldurchsatz von 33 GB/s erreicht - nicht ganz das doppelte des SPARC T4-4 Laufs.  Um tatsaechlich den doppelten Durchsatz (36 GB/s) zu liefern, haette jedes der 12 Arrays 3 GB/s ueber seine 4 8GBit Ports liefern muessen.  Im FDR stehen nur 12 dual-port FC HBAs, was die Verwendung der Brocade FC Switches erklaert: Es wurden alle 4 8GBit ports jedes Arrays an die Switches angeschlossen, die die Datenstroeme dann in die 24 16GBit HBA ports des Servers buendelten.  Das theoretische Maximum jedes Storage-Arrays waere nun 4 GB/s.  Wenn man jedoch den Protokoll- und "Realitaets"-Overhead mit einrechnet, sind die tatsaechlich gelieferten 2.75 GB/s gar nicht schlecht.  Mit diesen Zahlen im Hinterkopf ist die Verdopplung des SPARC T4-4 Ergebnisses eine gute Leistung - und gleichzeitig eine gute Erklaerung, warum nicht bis zum 2.4-fachen skaliert wurde. Nebenbei bemerkt: Weder die SPARC T4-4 noch die SPARC T5-4 hatten in der gemessenen Konfiguration irgendwelche Flash-Devices. Mitbewerb Seit die T4 Systeme auf dem Markt sind, bemuehen sich unsere Mitbewerber redlich darum, ueberall den Eindruck zu hinterlassen, die Leistung des SPARC CPU-Kerns waere weiterhin mangelhaft.  Auch scheinen sie ueberzeugt zu sein, dass (ueber)grosse Caches und hohe Taktraten die einzigen Schluessel zu echter Server Performance seien.  Wenn ich mir nun jedoch die oeffentlichen TPC-H Ergebnisse ansehe, sehe ich dies: TPC-H @3000GB, Non-Clustered Systems System QphH SPARC T5-4 3.6 GHz SPARC T5 4/64 – 2048 GB 409,721.8 SPARC T4-4 3.0 GHz SPARC T4 4/32 – 1024 GB 205,792.0 IBM Power 780 4.1 GHz POWER7 8/32 – 1024 GB 192,001.1 HP ProLiant DL980 G7 2.27 GHz Intel Xeon X7560 8/64 – 512 GB 162,601.7 Kurz zusammengefasst: Mit 32 Kernen (mit 3 GHz und 4MB L3 Cache), liefert die SPARC T4-4 mehr QphH@3000GB ab als IBM mit ihrer 32 Kern Power7 (bei 4.1 GHz und 32MB L3 Cache) und auch mehr als HP mit einem 64 Kern Intel Xeon System (2.27 GHz und 24MB L3 Cache).  Ich frage mich, wo genau SPARC hier mangelhaft ist? Nun koennte man natuerlich argumentieren, dass beide Ergebnisse nicht gerade neu sind.  Nun, in Ermangelung neuerer Ergebnisse kann man ja mal ein wenig spekulieren: IBMs aktueller Performance Report listet die o.g. IBM Power 780 mit einem rPerf Wert von 425.5.  Ein passendes Nachfolgesystem mit Power7+ CPUs waere die Power 780+ mit 64 Kernen, verfuegbar mit 3.72 GHz.  Sie wird mit einem rPerf Wert von  690.1 angegeben, also 1.62x mehr.  Wenn man also annimmt, dass Plattenspeicher nicht der limitierende Faktor ist (IBM hat mit 177 SSDs getestet, sie duerfen das gerne auf 400 erhoehen) und IBMs eigene Leistungsabschaetzung zugrunde legt, darf man ein theoretisches Ergebnis von 311398 QphH@3000GB erwarten.  Das waere dann allerdings immer noch weit von dem Ergebnis der SPARC T5-4 entfernt, und gerade in der von IBM so geschaetzen "per core" Metric noch weniger vorteilhaft. In der x86-Welt sieht es nicht besser aus.  Leider gibt es von Intel keine so praktischen rPerf-Tabellen.  Daher muss ich hier fuer eine Schaetzung auf SPECint_rate2006 zurueckgreifen.  (Ich bin kein grosser Fan von solchen Kreuz- und Querschaetzungen.  Insb. SPECcpu ist nicht besonders geeignet, um Datenbank-Leistung abzuschaetzen, da fast kein IO im Spiel ist.)  Das o.g. HP System wird bei SPEC mit 1580 CINT2006_rate gelistet.  Das bis einschl. 2013-06-14 beste Resultat fuer den neuen Intel Xeon E7-4870 mit 8 CPUs ist 2180 CINT2006_rate.  Das ist immerhin 1.38x besser.  (Wenn man nur die Taktrate beruecksichtigen wuerde, waere man bei 1.32x.)  Hier weiter zu rechnen, ist muessig, aber fuer die ungeduldigen Leser hier eine kleine tabellarische Zusammenfassung: TPC-H @3000GB Performance Spekulationen System QphH* Verbesserung gegenueber der frueheren Generation SPARC T4-4 32 cores SPARC T4 205,792 2x SPARC T5-464 cores SPARC T5 409,721 IBM Power 780 32 cores Power7 192,001 1.62x IBM Power 780+ 64 cores Power7+  311,398* HP ProLiant DL980 G764 cores Intel Xeon X7560 162,601 1.38x HP ProLiant DL980 G780 cores Intel Xeon E7-4870    224,348* * Keine echten Resultate  - spekulative Werte auf der Grundlage von rPerf (Power7+) oder SPECint_rate2006 (HP) Natuerlich sind IBM oder HP herzlich eingeladen, diese Werte zu widerlegen.  Aber stand heute warte ich noch auf aktuelle Benchmark Veroffentlichungen in diesem Datensegment. Was koennen wir also zusammenfassen? Es gibt einige Hinweise, dass der Plattenspeicher der begrenzende Faktor war, der die SPARC T5-4 daran hinderte, auf jenseits von 2x zu skalieren Der Mythos, dass SPARC Kerne keine Leistung bringen, ist genau das - ein Mythos.  Wie sieht es umgekehrt eigentlich mit einem TPC-H Ergebnis fuer die Power7+ aus? Cache ist nicht der magische Performance-Schalter, fuer den ihn manche Leute offenbar halten. Ein System, eine CPU-Architektur und ein Betriebsystem jenseits einer gewissen Grenze zu skalieren ist schwer.  In der x86-Welt scheint es noch ein wenig schwerer zu sein. Was fehlt?  Nun, das Thema Preis/Leistung ueberlasse ich gerne den Verkaeufern ;-) Und zu guter Letzt: Nein, ich habe mich nicht ins Marketing versetzen lassen.  Aber manchmal kann ich mich einfach nicht zurueckhalten... Disclosure Statements The views expressed on this blog are my own and do not necessarily reflect the views of Oracle. TPC-H, QphH, $/QphH are trademarks of Transaction Processing Performance Council (TPC). For more information, see www.tpc.org, results as of 6/7/13. Prices are in USD. SPARC T5-4 409,721.8 QphH@3000GB, $3.94/QphH@3000GB, available 9/24/13, 4 processors, 64 cores, 512 threads; SPARC T4-4 205,792.0 QphH@3000GB, $4.10/QphH@3000GB, available 5/31/12, 4 processors, 32 cores, 256 threads; IBM Power 780 QphH@3000GB, 192,001.1 QphH@3000GB, $6.37/QphH@3000GB, available 11/30/11, 8 processors, 32 cores, 128 threads; HP ProLiant DL980 G7 162,601.7 QphH@3000GB, $2.68/QphH@3000GB available 10/13/10, 8 processors, 64 cores, 128 threads. SPEC and the benchmark names SPECfp and SPECint are registered trademarks of the Standard Performance Evaluation Corporation. Results as of June 18, 2013 from www.spec.org. HP ProLiant DL980 G7 (2.27 GHz, Intel Xeon X7560): 1580 SPECint_rate2006; HP ProLiant DL980 G7 (2.4 GHz, Intel Xeon E7-4870): 2180 SPECint_rate2006,

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  • DRY and SRP

    - by Timothy Klenke
    Originally posted on: http://geekswithblogs.net/TimothyK/archive/2014/06/11/dry-and-srp.aspxKent Beck’s XP Simplicity Rules (aka Four Rules of Simple Design) are a prioritized list of rules that when applied to your code generally yield a great design.  As you’ll see from the above link the list has slightly evolved over time.  I find today they are usually listed as: All Tests Pass Don’t Repeat Yourself (DRY) Express Intent Minimalistic These are prioritized.  If your code doesn’t work (rule 1) then everything else is forfeit.  Go back to rule one and get the code working before worrying about anything else. Over the years the community have debated whether the priority of rules 2 and 3 should be reversed.  Some say a little duplication in the code is OK as long as it helps express intent.  I’ve debated it myself.  This recent post got me thinking about this again, hence this post.   I don’t think it is fair to compare “Expressing Intent” against “DRY”.  This is a comparison of apples to oranges.  “Expressing Intent” is a principal of code quality.  “Repeating Yourself” is a code smell.  A code smell is merely an indicator that there might be something wrong with the code.  It takes further investigation to determine if a violation of an underlying principal of code quality has actually occurred. For example “using nouns for method names”, “using verbs for property names”, or “using Booleans for parameters” are all code smells that indicate that code probably isn’t doing a good job at expressing intent.  They are usually very good indicators.  But what principle is the code smell of Duplication pointing to and how good of an indicator is it? Duplication in the code base is bad for a couple reasons.  If you need to make a change and that needs to be made in a number of locations it is difficult to know if you have caught all of them.  This can lead to bugs if/when one of those locations is overlooked.  By refactoring the code to remove all duplication there will be left with only one place to change, thereby eliminating this problem. With most projects the code becomes the single source of truth for a project.  If a production code base is inconsistent with a five year old requirements or design document the production code that people are currently living with is usually declared as the current reality (or truth).  Requirement or design documents at this age in a project life cycle are usually of little value. Although comparing production code to external documentation is usually straight forward, duplication within the code base muddles this declaration of truth.  When code is duplicated small discrepancies will creep in between the two copies over time.  The question then becomes which copy is correct?  As different factions debate how the software should work, trust in the software and the team behind it erodes. The code smell of Duplication points to a violation of the “Single Source of Truth” principle.  Let me define that as: A stakeholder’s requirement for a software change should never cause more than one class to change. Violation of the Single Source of Truth principle will always result in duplication in the code.  However, the inverse is not always true.  Duplication in the code does not necessarily indicate that there is a violation of the Single Source of Truth principle. To illustrate this, let’s look at a retail system where the system will (1) send a transaction to a bank and (2) print a receipt for the customer.  Although these are two separate features of the system, they are closely related.  The reason for printing the receipt is usually to provide an audit trail back to the bank transaction.  Both features use the same data:  amount charged, account number, transaction date, customer name, retail store name, and etcetera.  Because both features use much of the same data, there is likely to be a lot of duplication between them.  This duplication can be removed by making both features use the same data access layer. Then start coming the divergent requirements.  The receipt stakeholder wants a change so that the account number has the last few digits masked out to protect the customer’s privacy.  That can be solve with a small IF statement whilst still eliminating all duplication in the system.  Then the bank wants to take a picture of the customer as well as capture their signature and/or PIN number for enhanced security.  Then the receipt owner wants to pull data from a completely different system to report the customer’s loyalty program point total. After a while you realize that the two stakeholders have somewhat similar, but ultimately different responsibilities.  They have their own reasons for pulling the data access layer in different directions.  Then it dawns on you, the Single Responsibility Principle: There should never be more than one reason for a class to change. In this example we have two stakeholders giving two separate reasons for the data access class to change.  It is clear violation of the Single Responsibility Principle.  That’s a problem because it can often lead the project owner pitting the two stakeholders against each other in a vein attempt to get them to work out a mutual single source of truth.  But that doesn’t exist.  There are two completely valid truths that the developers need to support.  How is this to be supported and honour the Single Responsibility Principle?  The solution is to duplicate the data access layer and let each stakeholder control their own copy. The Single Source of Truth and Single Responsibility Principles are very closely related.  SST tells you when to remove duplication; SRP tells you when to introduce it.  They may seem to be fighting each other, but really they are not.  The key is to clearly identify the different responsibilities (or sources of truth) over a system.  Sometimes there is a single person with that responsibility, other times there are many.  This can be especially difficult if the same person has dual responsibilities.  They might not even realize they are wearing multiple hats. In my opinion Single Source of Truth should be listed as the second rule of simple design with Express Intent at number three.  Investigation of the DRY code smell should yield to the proper application SST, without violating SRP.  When necessary leave duplication in the system and let the class names express the different people that are responsible for controlling them.  Knowing all the people with responsibilities over a system is the higher priority because you’ll need to know this before you can express it.  Although it may be a code smell when there is duplication in the code, it does not necessarily mean that the coder has chosen to be expressive over DRY or that the code is bad.

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  • Communities - The importance of exchange and discussion

    Communication with your environment is an essential part of everyone's life. And it doesn't matter whether you are actually living in a rural area in the middle of nowhere, within the pulsating heart of a big city, or in my case on a wonderful island in the Indian Ocean. The ability to exchange your thoughts, your experience and your worries with another person helps you to get different points of view and new ideas on how to resolve an issue you might be confronted with. Benefits of community work What happens to be common sense in your daily life, also applies to your work environment. Working in IT, or ICT as it is called in Mauritius, requires a lot of reading and learning. Not only during your lectures at the university but with your colleagues in a project assignment and hopefully with 'unknown' pals in the universe of online communities. At least I can say that I learned quite a lot from other developers code, their responses in various forums, their numerous blog articles, and while attending local user group meetings. When I started to work as a professional software developer (or engineer some may say) years ago I immediately checked the existence of communities on the programming language, the database technology and other vital information on software development in general. Luckily, it wasn't too difficult to find. My employer had a subscription of the monthly magazines and newsletters of a national organisation which also run the biggest forum in that area. Getting in touch with other developers and reading their common problems but also solutions was a huge benefit to my growth. Image courtesy of Michael Kappel (CC BY-NC 2.0) Active participation and regular contribution to this community gave me some nice advantages, too. Within three years I was listed as a conference speaker at the annual developer's conference and provided several sessions on different topics during consecutive years. Back in 2004, I took over the responsibility and management of the monthly meetings of a regional user group, and organised it for more than two years. Furthermore, I was invited to the newly-founded community program of Microsoft Germany (Community Leader/Insider Program - CLIP). My website on Active FoxPro Pages was nominated in the second batch of online communities. Due to my community work and providing advice to others, I had the honour to be awarded as Microsoft Most Valuable Professional (MVP) - Visual Developer for Visual FoxPro in the years 2006 and 2007. It was a great experience to meet with other like-minded people and I'm really grateful for that. Just in case, more details are listed in my Curriculum Vitae. But this all changed when I moved to Mauritius... Cyber island Mauritius? During the first months in Mauritius I was way too busy to think about community activities at all. First of all, there was the new company that had to be set up, the new staff had to be trained and of course the communication work-flows and so on with the project managers back in Germany had to be sorted out, too. Second, I had to get a grip of my private matters like getting the basics for my new household or exploring the neighbourhood, and last but not least I needed a break from the hectic and intensive work prior to my departure. As soon as the sea literally calmed down, I started to have conversations with my colleagues about communities and user groups. Sadly, it turned out that there were none, or at least no one was aware of any at that time. Oh oh, what did I do? Anyway, having this kind of background and very positive experience with off-line and on-line activities I decided for myself that some day I'm going to found a community in Mauritius for all kind of IT/ICT-related fields. The main focus might be on software development but not on a certain technology or methodology. It was clear to me that it should be an open infrastructure and anyone is welcome to join, to experience, to share and to contribute if they would like to. That was the idea at that time... Ok, fast-forward to recent events. At the end of October 2012 I was invited to an event called Open Days organised by Microsoft Indian Ocean Islands together with other local partners and resellers. There I got in touch with local Technical Evangelist Arnaud Meslier and we had a good conversation on communities during the breaks. Eventually, I left a good impression on him, as we are having chats on Facebook or Skype irregularly. Well, seeing that my personal and professional surroundings have been settled and running smooth, having that great exchange and contact with Microsoft IOI (again), and being really eager to re-animate my intentions from 2007, I recently founded a new community: Mauritius Software Craftsmanship Community - #MSCC It took me a while to settle down with the name but it was obvious that the community should not be attached to one single technology, like ie. .NET user group, Oracle developers, or Joomla friends (these are fictitious names). There are several other reasons why I came up with 'Craftsmanship' as the core topic of this community. The expression of 'engineering' didn't feel right with the fields covered. Software development in all kind of facets is a craft, and therefore demands a lot of practice but also guidance from more experienced developers. It also includes the process of designing, modelling and drafting the ideas. Has to deal with various types of tests and test methodologies, and of course should be focused on flexible and agile ways of acting. In order to meet and to excel a customer's request for a solution. Next, I was looking for an easy way to handle the organisation of events and meeting appointments. Using all kind of social media platforms like Google+, LinkedIn, Facebook, Xing, etc. I was never really confident about their features of event handling. More by chance I stumbled upon Meetup.com and in combination with the other entities (G+ Communities, FB Pages or in Groups) I am looking forward to advertise and manage all future activities here: Mauritius Software Craftsmanship Community This is a community for those who care and are proud of what they do. For those developers, regardless how experienced they are, who want to improve and master their craft. This is a community for those who believe that being average is just not good enough. I know, there are not many 'craftsmen' yet but it's a start... Let's see how it looks like by the end of the year. There are free smartphone apps for Android and iOS from Meetup.com that allow you to keep track of meetings and to stay informed on latest updates. And last but not least, there will be a Trello workspace to collect and share ideas and provide downloads of slides, etc. Sharing is caring! As mentioned, the #MSCC is present in various social media networks in order to cover as many people as possible here in Mauritius. Following is an overview of the current networks: Twitter - Latest updates and quickies Google+ - Community channel Facebook - Community Page LinkedIn - Community Group Trello - Collaboration workspace to share and develop ideas Hopefully, this covers the majority of computer-related people in Mauritius. Please spread the word about the #MSCC between your colleagues, your friends and other interested 'geeks'. Your future looks bright Running and participating in a user group or any kind of community usually provides quite a number of advantages for anyone. On the one side it is very joyful for me to organise appointments and get in touch with people that might be interested to present a little demo of their projects or their recent problems they had to tackle down, and on the other side there are lots of companies that have various support programs or sponsorships especially tailored for user groups. At the moment, I already have a couple of gimmicks that I would like to hand out in small contests or raffles during one of the upcoming meetings, and as said, companies provide all kind of goodies, books free of charge, or sometimes even licenses for communities. Meeting other software developers or IT guys also opens up your point of view on the local market and there might be interesting projects or job offers available, too. A community like the Mauritius Software Craftsmanship Community is great for freelancers, self-employed, students and of course employees. Meetings will be organised on a regular basis, and I'm open to all kind of suggestions from you. Please leave a comment here in blog or join the conversations in the above mentioned social networks. Let's get this community up and running, my fellow Mauritians!

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  • Christmas in the Clouds

    - by andrewbrust
    I have been spending the last 2 weeks immersing myself in a number of Windows Azure and SQL Azure technologies.  And in setting up a new business (I’ll speak more about that in the future), I have also become a customer of Microsoft’s BPOS (Business Productivity Online Services).  In short, it has been a fortnight of Microsoft cloud computing. On the Azure side, I’ve looked, of course, at Web Roles and Worker Roles.  But I’ve also looked at Azure Storage’s REST API (including coding to it directly), I’ve looked at Azure Drive and the new VM Role; I’ve looked quite a bit at SQL Azure (including the project “Houston” Silverlight UI) and I’ve looked at SQL Azure labs’ OData service too. I’ve also looked at DataMarket and its integration with both PowerPivot and native Excel.  Then there’s AppFabric Caching, SQL Azure Reporting (what I could learn of it) and the Visual Studio tooling for Azure, including the storage of certificate-based credentials.  And to round it out with some user stuff, on the BPOS side, I’ve been working with Exchange Online, SharePoint Online and LiveMeeting. I have to say I like a lot of what I’ve been seeing.  Azure’s not perfect, and BPOS certainly isn’t either.  But there’s good stuff in all these products, and there’s a lot of value. Azure Goes Deep Most people know that Web and Worker roles put the platform in charge of spinning virtual machines up and down, and keeping them up to date. But you can go way beyond that now.  The still-in-beta VM Role gives you the power to craft the machine (much as does Amazon’s EC2), though it takes away the platform’s self-managing attributes.  It still spins instances up and down, making drive storage non-durable, but Azure Drive gives you the ability to store VHD files as blobs and mount them as virtual hard drives that are readable and writeable.  Whether with Azure Storage or SQL Azure, Azure does data.  And OData is everywhere.  Azure Table Storage supports an OData Interface.  So does SQL Azure and so does DataMarket (the former project “Dallas”).  That means that Azure data repositories aren’t just straightforward to provision and configure…they’re also easy to program against, from just about any programming environment, in a RESTful manner.  And for more .NET-centric implementations, Azure AppFabric caching takes the technology formerly known as “Velocity” and throws it up into the cloud, speeding data access even more. Snapping in Place Once you get the hang of it, this stuff just starts to work in a way that becomes natural to understand.  I wasn’t expecting that, and I was really happy to discover it. In retrospect, I am not surprised, because I think the various Azure teams are the center of gravity for Redmond’s innovation right now.  The products belie this and so do my observations of the product teams’ motivation and high morale.  It is really good to see this; Microsoft needs to lead somewhere, and they need to be seen as the underdog while doing so.  With Azure, both requirements are in place.   BPOS: Bad Acronym, Easy Setup BPOS is about products you already know; Exchange, SharePoint, Live Meeting and Office Communications Server.  As such, it’s hard not to be underwhelmed by BPOS.  Until you realize how easy it makes it to get all that stuff set up.  I would say that from sign-up to productive use took me about 45 minutes…and that included the time necessary to wrestle with my DNS provider, set up Outlook and my SmartPhone up to talk to the Exchange account, create my SharePoint site collection, and configure the Outlook Conferencing add-in to talk to the provisioned Live Meeting account. Never before did I think setting up my own Exchange mail could come anywhere close to the simplicity of setting up an SMTP/POP account, and yet BPOS actually made it faster.   What I want from my Azure Christmas Next Year Not everything about Microsoft’s cloud is good.  I close this post with a list of things I’d like to see addressed: BPOS offerings are still based on the 2007 Wave of Microsoft server technologies.  We need to get to 2010, and fast.  Arguably, the 2010 products should have been released to the off-premises channel before the on-premise sone.  Office 365 can’t come fast enough. Azure’s Internet tooling and domain naming, is scattered and confusing.  Deployed ASP.NET applications go to cloudapp.net; SQL Azure and Azure storage work off windows.net.  The Azure portal and Project Houston are at azure.com.  Then there’s appfabriclabs.com and sqlazurelabs.com.  There is a new Silverlight portal that replaces most, but not all of the HTML ones.  And Project Houston is Silvelright-based too, though separate from the Silverlight portal tooling. Microsoft is the king off tooling.  They should not make me keep an entire OneNote notebook full of portal links, account names, access keys, assemblies and namespaces and do so much CTRL-C/CTRL-V work.  I’d like to see more project templates, have them automatically reference the appropriate assemblies, generate the right using/Imports statements and prime my config files with the right markup.  Then I want a UI that lets me log in with my Live ID and pick the appropriate project, database, namespace and key string to get set up fast. Beta programs, if they’re open, should onboard me quickly.  I know the process is difficult and everyone’s going as fast as they can.  But I don’t know why it’s so difficult or why it takes so long.  Getting developers up to speed on new features quickly helps popularize the platform.  Make this a priority. Make Azure accessible from the simplicity platforms, i.e. ASP.NET Web Pages (Razor) and LightSwitch.  Support .NET 4 now.  Make WebMatrix, IIS Express and SQL Compact work with the Azure development fabric. Have HTML helpers make Azure programming easier.  Have LightSwitch work with SQL Azure and not require SQL Express.  LightSwitch has some promising Azure integration now.  But we need more.  WebMatrix has none and that’s just silly, now that the Extra Small Instance is being introduced. The Windows Azure Platform Training Kit is great.  But I want Microsoft to make it even better and I want them to evangelize it much more aggressively.  There’s a lot of good material on Azure development out there, but it’s scattered in the same way that the platform is.   The Training Kit ties a lot of disparate stuff together nicely.  Make it known. Should Old Acquaintance Be Forgot All in all, diving deep into Azure was a good way to end the year.  Diving deeper into Azure should a great way to spend next year, not just for me, but for Microsoft too.

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  • NUMA-aware placement of communication variables

    - by Dave
    For classic NUMA-aware programming I'm typically most concerned about simple cold, capacity and compulsory misses and whether we can satisfy the miss by locally connected memory or whether we have to pull the line from its home node over the coherent interconnect -- we'd like to minimize channel contention and conserve interconnect bandwidth. That is, for this style of programming we're quite aware of where memory is homed relative to the threads that will be accessing it. Ideally, a page is collocated on the node with the thread that's expected to most frequently access the page, as simple misses on the page can be satisfied without resorting to transferring the line over the interconnect. The default "first touch" NUMA page placement policy tends to work reasonable well in this regard. When a virtual page is first accessed, the operating system will attempt to provision and map that virtual page to a physical page allocated from the node where the accessing thread is running. It's worth noting that the node-level memory interleaving granularity is usually a multiple of the page size, so we can say that a given page P resides on some node N. That is, the memory underlying a page resides on just one node. But when thinking about accesses to heavily-written communication variables we normally consider what caches the lines underlying such variables might be resident in, and in what states. We want to minimize coherence misses and cache probe activity and interconnect traffic in general. I don't usually give much thought to the location of the home NUMA node underlying such highly shared variables. On a SPARC T5440, for instance, which consists of 4 T2+ processors connected by a central coherence hub, the home node and placement of heavily accessed communication variables has very little impact on performance. The variables are frequently accessed so likely in M-state in some cache, and the location of the home node is of little consequence because a requester can use cache-to-cache transfers to get the line. Or at least that's what I thought. Recently, though, I was exploring a simple shared memory point-to-point communication model where a client writes a request into a request mailbox and then busy-waits on a response variable. It's a simple example of delegation based on message passing. The server polls the request mailbox, and having fetched a new request value, performs some operation and then writes a reply value into the response variable. As noted above, on a T5440 performance is insensitive to the placement of the communication variables -- the request and response mailbox words. But on a Sun/Oracle X4800 I noticed that was not the case and that NUMA placement of the communication variables was actually quite important. For background an X4800 system consists of 8 Intel X7560 Xeons . Each package (socket) has 8 cores with 2 contexts per core, so the system is 8x8x2. Each package is also a NUMA node and has locally attached memory. Every package has 3 point-to-point QPI links for cache coherence, and the system is configured with a twisted ladder "mobius" topology. The cache coherence fabric is glueless -- there's not central arbiter or coherence hub. The maximum distance between any two nodes is just 2 hops over the QPI links. For any given node, 3 other nodes are 1 hop distant and the remaining 4 nodes are 2 hops distant. Using a single request (client) thread and a single response (server) thread, a benchmark harness explored all permutations of NUMA placement for the two threads and the two communication variables, measuring the average round-trip-time and throughput rate between the client and server. In this benchmark the server simply acts as a simple transponder, writing the request value plus 1 back into the reply field, so there's no particular computation phase and we're only measuring communication overheads. In addition to varying the placement of communication variables over pairs of nodes, we also explored variations where both variables were placed on one page (and thus on one node) -- either on the same cache line or different cache lines -- while varying the node where the variables reside along with the placement of the threads. The key observation was that if the client and server threads were on different nodes, then the best placement of variables was to have the request variable (written by the client and read by the server) reside on the same node as the client thread, and to place the response variable (written by the server and read by the client) on the same node as the server. That is, if you have a variable that's to be written by one thread and read by another, it should be homed with the writer thread. For our simple client-server model that means using split request and response communication variables with unidirectional message flow on a given page. This can yield up to twice the throughput of less favorable placement strategies. Our X4800 uses the QPI 1.0 protocol with source-based snooping. Briefly, when node A needs to probe a cache line it fires off snoop requests to all the nodes in the system. Those recipients then forward their response not to the original requester, but to the home node H of the cache line. H waits for and collects the responses, adjudicates and resolves conflicts and ensures memory-model ordering, and then sends a definitive reply back to the original requester A. If some node B needed to transfer the line to A, it will do so by cache-to-cache transfer and let H know about the disposition of the cache line. A needs to wait for the authoritative response from H. So if a thread on node A wants to write a value to be read by a thread on node B, the latency is dependent on the distances between A, B, and H. We observe the best performance when the written-to variable is co-homed with the writer A. That is, we want H and A to be the same node, as the writer doesn't need the home to respond over the QPI link, as the writer and the home reside on the very same node. With architecturally informed placement of communication variables we eliminate at least one QPI hop from the critical path. Newer Intel processors use the QPI 1.1 coherence protocol with home-based snooping. As noted above, under source-snooping a requester broadcasts snoop requests to all nodes. Those nodes send their response to the home node of the location, which provides memory ordering, reconciles conflicts, etc., and then posts a definitive reply to the requester. In home-based snooping the snoop probe goes directly to the home node and are not broadcast. The home node can consult snoop filters -- if present -- and send out requests to retrieve the line if necessary. The 3rd party owner of the line, if any, can respond either to the home or the original requester (or even to both) according to the protocol policies. There are myriad variations that have been implemented, and unfortunately vendor terminology doesn't always agree between vendors or with the academic taxonomy papers. The key is that home-snooping enables the use of a snoop filter to reduce interconnect traffic. And while home-snooping might have a longer critical path (latency) than source-based snooping, it also may require fewer messages and less overall bandwidth. It'll be interesting to reprise these experiments on a platform with home-based snooping. While collecting data I also noticed that there are placement concerns even in the seemingly trivial case when both threads and both variables reside on a single node. Internally, the cores on each X7560 package are connected by an internal ring. (Actually there are multiple contra-rotating rings). And the last-level on-chip cache (LLC) is partitioned in banks or slices, which with each slice being associated with a core on the ring topology. A hardware hash function associates each physical address with a specific home bank. Thus we face distance and topology concerns even for intra-package communications, although the latencies are not nearly the magnitude we see inter-package. I've not seen such communication distance artifacts on the T2+, where the cache banks are connected to the cores via a high-speed crossbar instead of a ring -- communication latencies seem more regular.

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  • Oracle Partner Store (OPS) New Enhancements

    - by Kristin Rose
    Effective June 29th, Oracle Partner Store (OPS) will release the enhancements listed below to improve your overall ordering experience. v Online Transactional Oracle Master Agreement (Online TOMA) The Online TOMA enables end users to execute a transactional end user license agreement with Oracle. The new Online TOMA in OPS will replace the need for you to obtain a signed hard copy of the TOMA from the end user. You will now initiate the Online TOMA via OPS. Navigation: OPS Home > Order Tools > Online TOMA Query > Request Online TOMA> End User Contact, click “Select for TOMA” > Select Language > Submit (an automated email is sent immediately to the requestor and the end user) Ø The Online TOMA can also be initiated from the ‘My OPS’ tab. Under the Online TOMA Query section partners can track Online TOMA request details submitted to end users. The status of the Online TOMA request and the OMA Key generated (once Ts&Cs of the Online TOMA are accepted by an end user) are also displayed in this table. There is also the ability to resend pending Online TOMA requests by clicking ‘Resend’. Navigation: OPS Home > Order Tools > Online TOMA Query For more details on the Transactional OMA, please click here. v Convert Deals to Carts The partner deal registration system within OPS will now allow you to convert approved deals into carts with a simple click of a button. VADs can use Deal to Cart on all of their partners' registrations, regardless of whether they submitted on their partner's behalf, or the partner submitted themselves. Navigation: Login > Deal Registrations > Deal Registration List > Open the approved deal > Click Deal Reg ID number link to open > Click on 'Create Cart' link You can locate your newly created cart in the Saved Carts section of OPS. Links are also available from within an open deal or from the Deal Registration List. Click on the cart number to proceed. v Partner Opportunity Management: Deal Registration on OPS now allows you to see updated information on your opportunities from Oracle’s Fusion CRM opportunity management system.  Key fields such as close date, sales stage, products and status can be viewed by clicking the opportunity ID associated with the deal registration.  This new feature allows you to see regular updates to your opportunities after registrations are approved.  Through ongoing communication with Oracle Channel Managers and Sales Reps, you can ensure that Oracle has the latest information on your active registered deals. v Product Recommendations: When adding products to the Deal Registrations tab, OPS will now show additional products that you can try to include to maximize your sale and rebate. v Advanced Customer Support(ACS) Services Note: This will be available from July 9th. Initiate the purchase of the complete stack (HW/SW/Services) online with one single OPS order. More ACS services now supported online with exception of Start-Up Pack: · New SW installation services for Standard Configurations & stand alone System Software. · New Pre-production & Go-live services for Standard & Engineered Systems · New SW configuration & Platinum Pre-Production & Go-Live services for Engineered Systems · New Travel & Expenses Estimate included · New Partner & VAD volume discount supported v Software as a Service (SaaS) for Independent Software Vendors (ISVs): Oracle SaaS ISVs can now use OPS to submit their monthly usage reports to Oracle within 20 days after the end of every month. Navigation: OPS Home > Cart > Transaction Type: Partner SaaS for ISV’s > Add Eligible Products > Check out v Existing Approvals: In an effort to reduce the processing time of discount approvals, we have added a new section in the Request Approval page for you to communicate pre-existing approvals without having to attach the DAT. Just enter the Approval ID and submit your request. In case of existing software approvals, you will be required to submit the DAT with the Contact Information section filled out. v Additional data for Shipping Box Labels and Packing Slips OPS now has additional fields in the Shipping Notes section for you to add PO details. This will help you easily identify shipments as they arrive. Partners will have an End User PO field, whereas VADs will have VAR and End User PO fields. v Shipping Notes on OPS Hardware delivery Shipping Notes will now have multiple options to better suit your requirements. v Reminders for Royalty Reporting Partners: If you have not submitted your royalty report online, OPS will now send an automated alert to remind you. v Order Tracker Changes: · Order Tracker will now have a deal reg flag (Yes/No). You can now clearly distinguish between orders that have registered opportunities. · All lines of the order will be visible in the order details list. v Changes in Terminology · You will notice textual changes on some of our labels and messages relating to approval requests. “Discount Requests” has been replaced with “Approval Requests” to cater to some of our other offerings. · First Line Support (FLS) transaction type has been renamed to Support Provider Partner (SPP). OPS Support For more details on these enhancements, please request a training here. For assistance on the Oracle Partner Store, please contact the OPS support team in your region. NAMER: [email protected] LAD: [email protected] EMEA : [email protected] APAC: [email protected] Japan: [email protected] You can even call us on our Hotline! Find your local number here.     Thank you, Oracle Partner Store Support Team      

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  • TGIF: Engagement Wrap-up

    - by Michael Snow
    We've had a very busy week here at Oracle and as we build up to Oracle OpenWorld starting in less than 10 days - it doesn't look like things will be slowing down. Engagement is definitely in the air this week. Our friend, John Mancini published a great article entitled: "The World of Engagement" on his Digital Landfill blog yesterday and we hosted a great webcast with R "Ray" Wang from Constellation Research yesterday on the "9 C's of Engagement". 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} I wanted to wrap-up the week with some key takeaways from our webcast yesterday with Ray Wang. If you missed the webcast yesterday, fear not - it is now available  On-Demand. We'll leave you this week with lots of questions about how to navigate these churning waters of engagement. Stay tuned to the Oracle WebCenter Social Business Thought Leaders Webcast Series as we fuel this dialogue. 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Company Culture Does company support a culture of putting customer satisfaction ahead of profits? Does culture promote creativity and cross functional employee collaboration? Does culture accept different views of multi-generational workforce? Does culture promote employee training and skills development Does culture support upward mobility and long term retention? Does culture support work-life balance? Does the culture provide rewards for employee for outstanding customer support? Channels What are the current primary channels for customer communications? What do you think will be the primary channels in two years? Is company developing support model for emerging channels? Do all channels consistently deliver the same level of customer support? Do you know the cost per transaction across all channels? Do you engage customers proactively across multiple channels? Do all channels have access to the same customer information? Community Does company extend customer support into virtual communities of interest? Does company facilitate educating users through its virtual communities? Does company mine its customer’s experience into useful data? Does company increase the value for customers through using data to deliver new products and services? Does company support two way interactions with its customers through communities of interest? Does company actively support social CRM, online communities and social media markets? Credibility Does company market its trustworthiness through external certificates such as business licenses, BBB certificates or other validations? Does company promote trust through customer testimonials and case studies on ethical business practices? Does company promote truthful market campaigns Does company make it easy for customers to complain? Does company build its reputation for standing behind its products with guarantees for satisfaction? Does company protect its customer data with high security measures> Content What sources do you use to create customer content? Does company mine social media and blogs for customer content? How does your company sort, store and retain its customer content? How frequently does content get updated? What external sources do you use for customer content? How many responses are typically received from a knowledge management system inquiry? Does your company use customer content to design and develop new product and services? Context Does your company market to customers in clusters or individually? Does your company customize its messages and personalize them to specific needs of each individual customer? Does your company store customer data based on their past behaviors, purchases, sentiment analysis and current activities? Does your company manage customer context according to channels used? For example identify personal use channels versus business channels? What is your frequency of collecting customer activities across various touch points? How is your customer data stored and analyzed? Is contextual data used for future customer outreach? Cadence Which channels does your company measure-web site visits, phone calls, IVR, store visits, face to face, social media? Does company make effective use of cross channel marketing to promote more frequent customer engagement? Does your company rate the patterns relevant for your product or service and monitor usage against this pattern? Does your company measure the frequency of both online and offline channels? Does your company apply metrics to the frequency of customer engagements with product or services revenues? Does your company consolidate data for customer engagement across various channels for a complete view of its customer? Catalyst Does company offer coupon discounts? Does company have a customer loyalty program or a VIP membership program? Does company mine customer data to target specific groups of buyers? Do internal employees serve as ambassadors for customer programs? Does company drive loyalty through social media loyalty programs? Does company build rewards based on using loyalty data? Does company offer an employee incentive program to drive customer loyalty?

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