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  • Rapid Evolution of Society & Technology

    - by Michael Snow
    We caught up with Brian Solis on the phone the other day and Christie Flanagan had a chance to chat with him and learn a bit more about him and some of the concepts he'll be addressing in our Social Business Thought Leaders Webcast on Thursday 12/13/12. «--- Interview with Brian Solis  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast- mso-fareast-theme-font:minor-latin; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Be sure and register for this week's webcast ---» ------------------- Guest post by Brian Solis. Reposted (Borrowed) from his posting of May 24, 2012 Dear [insert business name], what’s your promise? - Brian Solis You say you want to get closer to customers, but your actions are different than your words. You say you want to “surprise and delight” customers, but your product development teams are too busy building against a roadmap without consideration of the 5th P of marketing…people. Your employees are your number one asset, however the infrastructure of the organization has turned once optimistic and ambitious intrapreneurs into complacent cogs or worse, your greatest detractors. You question the adoption of disruptive technology by your internal champions yet you’ve not tried to find the value for yourself. You’re a change agent and you truly wish to bring about change, but you’ve not invested time or resources to answer “why” in your endeavors to become a connected or social business. If we are to truly change, we must find purpose. We must uncover the essence of our business and the value it delivers to traditional and connected consumers. We must rethink the spirit of today’s embrace and clearly articulate how transformation is going to improve customer and employee experiences and relationships now and over time. Without doing so, any attempts at evolution will be thwarted by reality. In an era of Digital Darwinism, no business is too big to fail or too small to succeed. These are undisciplined times which require alternative approaches to recognize and pursue new opportunities. But everything begins with acknowledging the 360 view of the world that you see today is actually a filtered view of managed and efficient convenience. Today, many organizations that were once inspired by innovation and engagement have fallen into a process of marketing, operationalizing, managing, and optimizing. That might have worked for the better part of the last century, but for the next 10 years and beyond, new vision, leadership and supporting business models will be written to move businesses from rigid frameworks to adaptive and agile entities. I believe that today’s executives will undergo a great test; a test of character, vision, intention, and universal leadership. It starts with a simple, but essential question…what is your promise? Notice, I didn’t ask about your brand promise. Nor did I ask for you to cite your mission and vision statements. This is much more than value propositions or manufactured marketing language designed to hook audiences and stakeholders. I asked for your promise to me as your consumer, stakeholder, and partner. This isn’t about B2B or B2C, but instead, people to people, person to person. It is this promise that will breathe new life into an organization that on the outside, could be misdiagnosed as catatonic by those who are disrupting your markets. A promise, for example, is meant to inspire. It creates alignment. It serves as the foundation for your vision, mission, and all business strategies and it must come from the top to mean anything. For without it, we cannot genuinely voice what it is we stand for or stand behind. Think for a moment about the definition of community. It’s easy to confuse a workplace or a market where everyone simply shares common characteristics. However, a community in this day and age is much more than belonging to something, it’s about doing something together that makes belonging matter The next few years will force a divide where companies are separated by intention as measured by actions and words. But, becoming a social business is not enough. Becoming more authentic and transparent doesn’t serve as a mantra for a renaissance. A promise is the ink that inscribes the spirit of the relationship between you and me. A promise serves as the words that influence change from within and change beyond the halls of our business. It is the foundation for a renewed embrace, one that must then find its way to every aspect of the organization. It’s the difference between a social business and an adaptive business. While an adaptive business can also be social, it is the culture of the organization that strives to not just use technology to extend current philosophies or processes into new domains, but instead give rise to a new culture where striving for relevance is among its goals. The tools and networks simply become enablers of a greater mission You are reading this because you believe in something more than what you’re doing today. While you fight for change within your organization, remember to aim for a higher purpose. Organizations that strive for innovation, imagination, and relevance will outperform those that do not. Part of your job is to lead a missionary push that unites the groundswell with a top down cascade. Change will only happen because you and other internal champions see what others can’t and will do what other won’t. It takes resolve. It takes the ability to translate new opportunities into business value. And, it takes courage. “This is a very noisy world, so we have to be very clear what we want them to know about us”-Steve Jobs ----------------------------------------------------------------- So -- where do you begin to evaluate the kind of experience you are delivering for your customers, partners, and employees?  Take a look at this White Paper: Creating a Successful and Meaningful Customer Experience on the Web and then have a cup of coffee while you listen to the sage advice of Guy Kawasaki in a short video below.   An interview with Guy Kawasaki on Maximizing Social Media Channels 

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  • Breakfast Keynote, More at Gartner IAM Summit This Week

    - by Tanu Sood
    Gartner Identity and Access Management Conference We look forward to seeing you at the.... Gartner Identity and Access Management Conference Oracle is proud to be a Silver Sponsor of the Gartner Identity and Access Management Summit happening December 3 - 5 in Las Vegas, NV. Don’t miss the opportunity to hear Oracle Senior VP of Identity Management, Amit Jasuja, present Trends in Identity Management at our keynote presentation and breakfast on Tuesday, December 4th at 7:30 a.m. Everyone that attends is entered into a raffle to win a free JAWBONE JAMBOX wireless speaker system. Also, don’t forget to visit the Oracle Booth to mingle with your peers and speak to Oracle experts. Learn how Oracle Identity Management solutions are enabling the Social, Mobile, and Cloud (SoMoClo) environments. Visit Oracle Booth #S15 to: View a demonstration of our latest release - Oracle Identity Management 11g R2 Visit our virtual collateral rack and download useful resources Enter to win a JAWBONE JAMBOX Wireless Speaker System Exhibit Hall Hours Monday, December 3 — 11:45 a.m. – 1:45 p.m. and 6:15 p.m. – 8:15 p.m. Tuesday, December 4 — 11:45 a.m. – 2:45 p.m. To schedule a meeting with Oracle Identity Management executives and experts at Gartner IAM, please email us or speak to your account representative. We look forward to seeing you at the Gartner Identity and Access Management Summit! Visit Oracle at Booth #S15 Gartner IAM SummitDecember 3 - 5, 2012 Caesars Palace Attend our Keynote Breakfast Trends in Identity Management Tuesday, December 4, 2012 7:15 a.m. - 8:00 a.m., Octavius 16 Speakers: Amit Jasuja, Senior Vice President, Identity Management Oracle Ranjan Jain, Enterprise Architect, Cisco As enterprises embrace mobile and social applications, security and audit have moved into the foreground. The way we work and connect with our customers is changing dramatically and this means re-thinking how we secure the interaction and enable the experience. Work is an activity not a place - mobile access enables employees to work from any device anywhere and anytime. Organizations are utilizing "flash teams" - instead of a dedicated group to solve problems, organizations utilize more cross-functional teams. Work is now social - email collaboration will be replaced by dynamic social media style interaction. In this session, we will examine these three secular trends and discuss how organizations can secure the work experience and adapt audit controls to address the "new work order". Stay Connected: For more information, please visit www.oracle.com/identity. Copyright © 2012, Oracle. All rights reserved. Contact Us | Legal Notices and Terms of Use | Privacy Statement SEO100120175 Oracle Corporation - Worldwide Headquarters, 500 Oracle Parkway, OPL - E-mail Services, Redwood Shores, CA 94065, United States Your privacy is important to us. You can login to your account to update your e-mail subscriptions or you can opt-out of all Oracle Marketing e-mails at any time.Please note that opting-out of Marketing communications does not affect your receipt of important business communications related to your current relationship with Oracle such as Security Updates, Event Registration notices, Account Management and Support/Service communications.

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  • TGIF: Engagement Wrap-up

    - by Michael Snow
    We've had a very busy week here at Oracle and as we build up to Oracle OpenWorld starting in less than 10 days - it doesn't look like things will be slowing down. Engagement is definitely in the air this week. Our friend, John Mancini published a great article entitled: "The World of Engagement" on his Digital Landfill blog yesterday and we hosted a great webcast with R "Ray" Wang from Constellation Research yesterday on the "9 C's of Engagement". 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} I wanted to wrap-up the week with some key takeaways from our webcast yesterday with Ray Wang. If you missed the webcast yesterday, fear not - it is now available  On-Demand. We'll leave you this week with lots of questions about how to navigate these churning waters of engagement. Stay tuned to the Oracle WebCenter Social Business Thought Leaders Webcast Series as we fuel this dialogue. 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Company Culture Does company support a culture of putting customer satisfaction ahead of profits? Does culture promote creativity and cross functional employee collaboration? Does culture accept different views of multi-generational workforce? Does culture promote employee training and skills development Does culture support upward mobility and long term retention? Does culture support work-life balance? Does the culture provide rewards for employee for outstanding customer support? Channels What are the current primary channels for customer communications? What do you think will be the primary channels in two years? Is company developing support model for emerging channels? Do all channels consistently deliver the same level of customer support? Do you know the cost per transaction across all channels? Do you engage customers proactively across multiple channels? Do all channels have access to the same customer information? Community Does company extend customer support into virtual communities of interest? Does company facilitate educating users through its virtual communities? Does company mine its customer’s experience into useful data? Does company increase the value for customers through using data to deliver new products and services? Does company support two way interactions with its customers through communities of interest? Does company actively support social CRM, online communities and social media markets? Credibility Does company market its trustworthiness through external certificates such as business licenses, BBB certificates or other validations? Does company promote trust through customer testimonials and case studies on ethical business practices? Does company promote truthful market campaigns Does company make it easy for customers to complain? Does company build its reputation for standing behind its products with guarantees for satisfaction? Does company protect its customer data with high security measures> Content What sources do you use to create customer content? Does company mine social media and blogs for customer content? How does your company sort, store and retain its customer content? How frequently does content get updated? What external sources do you use for customer content? How many responses are typically received from a knowledge management system inquiry? Does your company use customer content to design and develop new product and services? Context Does your company market to customers in clusters or individually? Does your company customize its messages and personalize them to specific needs of each individual customer? Does your company store customer data based on their past behaviors, purchases, sentiment analysis and current activities? Does your company manage customer context according to channels used? For example identify personal use channels versus business channels? What is your frequency of collecting customer activities across various touch points? How is your customer data stored and analyzed? Is contextual data used for future customer outreach? Cadence Which channels does your company measure-web site visits, phone calls, IVR, store visits, face to face, social media? Does company make effective use of cross channel marketing to promote more frequent customer engagement? Does your company rate the patterns relevant for your product or service and monitor usage against this pattern? Does your company measure the frequency of both online and offline channels? Does your company apply metrics to the frequency of customer engagements with product or services revenues? Does your company consolidate data for customer engagement across various channels for a complete view of its customer? Catalyst Does company offer coupon discounts? Does company have a customer loyalty program or a VIP membership program? Does company mine customer data to target specific groups of buyers? Do internal employees serve as ambassadors for customer programs? Does company drive loyalty through social media loyalty programs? Does company build rewards based on using loyalty data? Does company offer an employee incentive program to drive customer loyalty?

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  • Complex Event Processing and SQL in London next week

    - by simonsabin
    Don’t forget that we have the Stream Insight team coming to London and will be presenting at a SQL Social event on the 9th June. Stream Insight is one of the exciting new features in SQL Server 2008 R2. There are numerous uses of Stream Insight one being Algorithmic Trading an exciting topic in the banking sector. For details of what Stream Insight is go to the teams blog http://blogs.msdn.com/streaminsight/archive/2010/04/22/rtm.aspx and follow some of the links. For more details of the SQL Social...(read more)

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  • Big Companies Influence Retail in 2010

    - by David Dorf
    From a retail industry perspective, 2010 will go down as the year mobile went mainstream, the economy recovered from the crash, and Facebook surpassed Google as the most influential online property. While the economy certainly had the biggest impact on the retail industry, a few big companies also exerted influence. Here's a rundown and a look back at 2010: Apple -- Steve Jobs and company continued to lead the mobile pack. Consumers are using their iPhones to shop, retailers are using the iPod Touch for mobile checkout, and both are embracing the iPad as the next wave of technology. The Next Technology from Apple Mobile Platforms in Retail Apple Stores, Touch2Systems, and the iPad Google -- Not to be outdone, Google's Android platform grew faster than Apple's, plus they support QRCodes natively and will probably beat Apple to NFC. Google Checkout, Product Search, and Boutiques.com continue to impact the e-commerce scene. Google Leverages Like.com Facebook -- While the movie The Social Network certainly made Facebook a household name, Connect, Places, and seeing the "like" button all over the Web really pushed Facebook everywhere. 2010 set the foundations for f-commerce. Facebook Participatory Promotions Crowd Savers What's the value of a Facebook fan? Step Aside Google Leveraging Social Networks for Retail Social Shopping at Nine West Groupon -- This newcomer executed on a simple concept flawlessly, making them the fasted company to reach $1B in revenue. (See cool chart from Silicon Alley Insider.) Google's offer of $5-6B wasn't enough, so now they are raising an additional $1B in funding, presumably to buy-up all the copycats across the globe. Changing the Way We Shop Amazon -- As if leading the e-commerce charge wasn't enough, Amazon shook things up with their purchase of Woot and release of their Price Checker mobile app. They continue to push boundaries with Kindle, and don't seem worried about the iPad at all. You Can't Win on Price Amazon Looks at Your Social Graph eBay -- Acquiring Skype didn't exactly work out, but eBay's purchase of PayPal and RedLaser are driving the company forward. They are still a major force. Bump the Bill Oracle, SAP, HP, IBM, and Cisco left their marks on the retail industry as well with various acquisitions and CxO shake-ups. We'll just have to wait and see what 2011 brings next.

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  • Great finds: More TechNet Survival Guides

    - by Enrique Lima
    It has been some time now since Windows Server 2008 R2 arrived, but the features and capabilities in many cases are just now starting to surface with company’s implementing or looking at using. Here is a link to the Survival Guide on TechNet: http://social.technet.microsoft.com/wiki/contents/articles/windows-server-2008-r2-survival-guide.aspx The other item that is coming stronger and stronger is PowerShell.  I mentioned before the need to learn and get into using it as it is a great tool. http://social.technet.microsoft.com/wiki/contents/articles/windows-powershell-survival-guide.aspx

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  • Oracle SRM increases enterprise footprint with Eloqua integration: an Ovum report

    - by Richard Lefebvre
    At Oracle OpenWorld in September, Oracle announced that Social Relationship Management (SRM) suite is further integrated with Oracle Eloqua, its newly acquired marketing automation platform. "Oracle is the only leading vendor to date to have fully integrated social with a sales lead management platform within the context of marketing automation" writes Gerry Brown in this Ovum report, in which you can read and understand all the benefits of this integration,

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  • Moms on Mobile: Are They Way Ahead of You?

    - by Mike Stiles
    You may have no idea how much and how fast moms are embracing mobile. Of all the demographics that can be targeted by marketers, moms have always been at or near the top of the list. And why not? They’re running households, they’re all over town, they’re making buying decisions, and they’re influencing family and friends. They, out of necessity, become masters of efficiency and time management. So when a technology tool, like mobile, comes along that assists with that efficiency and time management, we would obviously expect them to take advantage of it. So if it’s obvious, why are so many big, sophisticated brands left choking on the dust of moms who have zoomed past them in the adoption of mobile, and social on mobile? Let’s break down some hard truths as presented by a Mojiava report: -Moms spend 6.1 hours per day on average on their smartphones – more than magazines, TV or radio. -46% took action after seeing a mobile ad. -51% self-identify as “addicted” to their smartphone. -Households with an income of $25K-$50K have about the same mobile penetration among moms as those with incomes of $50K-$75K. So mobile is regarded as a necessity for middle-class moms. -Even moms without smartphones spend 2.5 hours on average per day on some connected mobile device. -Of moms with such devices, 9.8% have an iPad, 9.5% a Kindle and 5.7% an iPod Touch. -Of tablet-owning moms, 97% bought something using their tablet in the last month. -31% spend over 10 hours per week on their tablet, but less than 2 hours per week on their PCs. -62% of connected moms use shopping apps. -46% want to get info on their mobile while in a store. -Half of connected moms use social on their mobile. And they’re engaged. 81% are brand fans, 86% post updates, and 84% comment. If women and moms are one of your primary targets and you find yourself with no strong social channels where content is driving engagement and relationship-building, with sites not optimized for mobile, or with no tablet or smartphone apps, you have been solidly left behind by your customers and prospects. And their adoption of mobile and social on mobile is only exponentially speeding up, not slowing down. How much sense does it make when your customer is ready to act on your mobile ad, wants to user your iPad app to buy something from you, wants to be your fan on Facebook, wants to get messages and deals from you while they’re in your store…but you’re completely absent? I’ll help you cheat on the test by giving you the answer…no sense at all. Catch up to momma.

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  • Customer Concepts Magazine issue 7

    - by Richard Lefebvre
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Why should you integrate social into your key sales, marketing, commerce and service processes for a great customer experience? Find out how to get social success from the latest edition of Oracle Customer Concepts Magazine here

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  • Bookmark Your Greatness With Unique SEO Tips

    If you want a way to make your website stand out from the rest, having a social bookmarking service is a great way to have your site filtered out from the rest. Having your website sent to over a hundred different social bookmarking websites where they will be marked as quality and not filtered out when viewers perform searches.

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  • The Top 4 Link Building Techniques

    Over the last several years, "social bookmarking" has become very popular. Digg.com is the best example of a social bookmarking site. You can submit a link to a webpage and others can vote on it, with the idea that the cream rises to the top and all of the most important stories are shown on the homepage.

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  • How To Configure Remote Desktop To Hyper-V Guest Virtual Machines

    - by Brian Jackett
    Configuring Remote Desktop (RDP) from a host Hyper-V machine to a guest virtual machine can be tricky, so this post is dedicated to the issues and resolution steps I went through to allow RDP.  Cutting to the point, below are the things to look for followed by some explanation about my scenario if you care to read.  This is not an exhaustive list of what is required, just the items that were causing problems for my particular scenario. Requirements Allow Remote Desktop Connections in guest OS. The network adapter type must allow communication with host machine (e.g. use an “Internal” virtual adapter.) If running Server 2008 R2 on guest, network discovery mode must be turned on. If running Server 2008 R2 on guest, the services supporting network discovery mode must be running: - DNS Client - Function Discovery Resource Publication - SSDP Discovery - UPnP Device Host My Environment     A quick word about my environment.  I am running Windows Server 2008 R2 with Hyper V on my laptop and numerous guest VMs running Windows Server 2003 R2 or Windows Server 2008 R2.  I run a domain controller VM and then 1 or 2 SharePoint servers depending on my work needs.  I’ve found this setup to work well except when it comes to the display window for my VMs. The Issue     Ever since I began running Hyper-V I haven’t been able to RDP to my guest VMs which means the resolution for my connection windows ha been limited to what the native Hyper-V connections allow.  During personal use I can put the resolution up to 1152 x 864, but during presentations I am usually limited to a measly 800 x 600.  That is until today when I decided to fully investigate why I couldn’t connect via RDP.     First a thank you to John Ross (@johnrossjr), Christina Wheeler (@cwheeler76) and Clayton Cobb (@warrtalon) for various suggestions while I was researching tonight.  As it turns out I had not 1, not 2, but 3 items preventing me from using RDP.  Let’s dig into the requirements above. Allow RDP Connection     This item I had previously taken care of, but it bears repeating because by default Windows Server 2008 R2 does not allow RDP connections.  Change the setting from “Don’t allow…” to whichever “Allow connections…” setting suits your needs.  I chose the less secure option as this is just my dev laptop. Network Adapter Type     When I originally configured my VMs I configured each to use 2 network adapters: one using the physical ethernet adapter for internet use and a virtual private adapter for communication between the VMs.  The connection for the ethernet adapter is an "”External” adapter and thus doesn’t connect between the host and guest.  The virtual private adapter allowed communication ONLY between the VMs and not to my host.  There is a third option “Internal” which allows communication between VMs as well as to the host.  After finding out this distinction I promptly created an Internal network adapter and assigned that to my VMs. Turn On Network Discovery     Seems like a pretty common sense thing, but in order to allow remote desktop connections the target computer must able to be found by the source computer (explained here.)  One of the settings that controls if a computer can be found on the network is aptly named Network Discovery.  By default Windows Server 2008 R2 turns Network Discovery off for security purposes.  To enable it open up the Network and Sharing Center.  Click “Change Advanced Sharing Settings” on the left.  On the following screen select “Turn on network discovery” for the currently used profile and click Save Settings.  You may notice though that your selection to turn on network discovery doesn’t save.  If this is the case then you most likely don’t have the supporting services running (as was my case.) Network Discovery Supporting Services     There are a total of 4 services (listed again below) that need to be running before you can turn on network discovery (explained here.)  The below images highlight these services.  In my guest VM I found that I had DNS Client already running while the other 3 were disabled.  I set them all to enabled and started the ones that were stopped.  After this change I returned to the Sharing settings screen and found that Network Discovery was turned on.  I’m not sure whether this was picking up my attempt to turn it on previously or if starting those services turned it on.  Either way the end result was a success. - DNS Client - Function Discovery Resource Publication - SSDP Discovery - UPnP Device Host Before and After Results     The first image is the smaller square shaped viewing window used by the Hyper-V native connection.  The second is the full-screen RDP connection in all its widescreen glory. Conclusion     Over the past few months I’ve found Hyper-V to be very useful for virtualizing my development environments, but I’ve also had a steep learning curve to get various items configured just right.  Allowing RDP connections to guest VMs was one area that I hadn’t been able to get right for the longest time.  Now that I resolved these issues I hope that others can avoid the pitfalls that I ran into.  If you know of any other items I left off feel free to let me know.        -Frog Out   Links Turning on Network Discovery http://sqlblog.com/blogs/john_paul_cook/archive/2009/08/15/remote-desktop-connection-on-windows-server-2008-r2.aspx Services required for Network Discovery http://social.technet.microsoft.com/Forums/en-US/winservergen/thread/2e1fea01-3f2b-4c46-a631-a8db34ed4f84

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  • Solaris 11 pkg fix is my new friend

    - by user12611829
    While putting together some examples of the Solaris 11 Automated Installer (AI), I managed to really mess up my system, to the point where AI was completely unusable. This was my fault as a combination of unfortunate incidents left some remnants that were causing problems, so I tried to clean things up. Unsuccessfully. Perhaps that was a bad idea (OK, it was a terrible idea), but this is Solaris 11 and there are a few more tricks in the sysadmin toolbox. Here's what I did. # rm -rf /install/* # rm -rf /var/ai # installadm create-service -n solaris11-x86 --imagepath /install/solaris11-x86 \ -s [email protected] Warning: Service svc:/network/dns/multicast:default is not online. Installation services will not be advertised via multicast DNS. Creating service from: [email protected] DOWNLOAD PKGS FILES XFER (MB) SPEED Completed 1/1 130/130 264.4/264.4 0B/s PHASE ITEMS Installing new actions 284/284 Updating package state database Done Updating image state Done Creating fast lookup database Done Reading search index Done Updating search index 1/1 Creating i386 service: solaris11-x86 Image path: /install/solaris11-x86 So far so good. Then comes an oops..... setup-service[168]: cd: /var/ai//service/.conf-templ: [No such file or directory] ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ This is where you generally say a few things to yourself, and then promise to quit deleting configuration files and directories when you don't know what you are doing. Then you recall that the new Solaris 11 packaging system has some ability to correct common mistakes (like the one I just made). Let's give it a try. # pkg fix installadm Verifying: pkg://solaris/install/installadm ERROR dir: var/ai Group: 'root (0)' should be 'sys (3)' dir: var/ai/ai-webserver Missing: directory does not exist dir: var/ai/ai-webserver/compatibility-configuration Missing: directory does not exist dir: var/ai/ai-webserver/conf.d Missing: directory does not exist dir: var/ai/image-server Group: 'root (0)' should be 'sys (3)' dir: var/ai/image-server/cgi-bin Missing: directory does not exist dir: var/ai/image-server/images Group: 'root (0)' should be 'sys (3)' dir: var/ai/image-server/logs Missing: directory does not exist dir: var/ai/profile Missing: directory does not exist dir: var/ai/service Group: 'root (0)' should be 'sys (3)' dir: var/ai/service/.conf-templ Missing: directory does not exist dir: var/ai/service/.conf-templ/AI_data Missing: directory does not exist dir: var/ai/service/.conf-templ/AI_files Missing: directory does not exist file: var/ai/ai-webserver/ai-httpd-templ.conf Missing: regular file does not exist file: var/ai/service/.conf-templ/AI.db Missing: regular file does not exist file: var/ai/image-server/cgi-bin/cgi_get_manifest.py Missing: regular file does not exist Created ZFS snapshot: 2012-12-11-21:09:53 Repairing: pkg://solaris/install/installadm Creating Plan (Evaluating mediators): | DOWNLOAD PKGS FILES XFER (MB) SPEED Completed 1/1 3/3 0.0/0.0 0B/s PHASE ITEMS Updating modified actions 16/16 Updating image state Done Creating fast lookup database Done In just a few moments, IPS found the missing files and incorrect ownerships/permissions. Instead of reinstalling the system, or falling back to an earlier Live Upgrade boot environment, I was able to create my AI services and now all is well. # installadm create-service -n solaris11-x86 --imagepath /install/solaris11-x86 \ -s [email protected] Warning: Service svc:/network/dns/multicast:default is not online. Installation services will not be advertised via multicast DNS. Creating service from: [email protected] DOWNLOAD PKGS FILES XFER (MB) SPEED Completed 1/1 130/130 264.4/264.4 0B/s PHASE ITEMS Installing new actions 284/284 Updating package state database Done Updating image state Done Creating fast lookup database Done Reading search index Done Updating search index 1/1 Creating i386 service: solaris11-x86 Image path: /install/solaris11-x86 Refreshing install services Warning: mDNS registry of service solaris11-x86 could not be verified. Creating default-i386 alias Setting the default PXE bootfile(s) in the local DHCP configuration to: bios clients (arch 00:00): default-i386/boot/grub/pxegrub Refreshing install services Warning: mDNS registry of service default-i386 could not be verified. # installadm create-service -n solaris11u1-x86 --imagepath /install/solaris11u1-x86 \ -s [email protected] Warning: Service svc:/network/dns/multicast:default is not online. Installation services will not be advertised via multicast DNS. Creating service from: [email protected] DOWNLOAD PKGS FILES XFER (MB) SPEED Completed 1/1 514/514 292.3/292.3 0B/s PHASE ITEMS Installing new actions 661/661 Updating package state database Done Updating image state Done Creating fast lookup database Done Reading search index Done Updating search index 1/1 Creating i386 service: solaris11u1-x86 Image path: /install/solaris11u1-x86 Refreshing install services Warning: mDNS registry of service solaris11u1-x86 could not be verified. # installadm list Service Name Alias Of Status Arch Image Path ------------ -------- ------ ---- ---------- default-i386 solaris11-x86 on i386 /install/solaris11-x86 solaris11-x86 - on i386 /install/solaris11-x86 solaris11u1-x86 - on i386 /install/solaris11u1-x86 This is way way better than pkgchk -f in Solaris 10. I'm really beginning to like this new IPS packaging system.

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  • Top Reasons You Need A User Engagement Platform

    - by Michael Snow
    Guest post by: Amit Sircar, Senior Sales Consultant, Oracle Deliver complex enterprise functionality through a simple intuitive and unified User Interface (UI) The modern enterprise contains a wide range of applications that are used to manage the business and drive competitive advantages. Organizations respond by creating a complex structure that results in a functional and management grouping of users. Each of these groups of users requires access to multiple applications and information sources in order to perform their job functions. This leads to the lack of a unified view of enterprise information, inconsistent user interfaces and disjointed security. To be effective, portals must be designed from the end-user perspective, enabling the user to accomplish as many tasks as possible while visiting the fewest number of portals. This requires rethinking the way that portals are built, moving from a functional business unit perspective to a user-focused, process-oriented point of view. Oracle WebCenter provides the Common User Experience Architecture that allows organizations to seamlessly present a unified view of enterprise information tailored to a particular user’s role and preferences. This architecture provides the best practices, design patterns and delivery mechanism for myriad services, applications, and data sources.  In order to serve as a primary system of access, Oracle WebCenter also provides access to unstructured content and to other users via integrated search, service-oriented artifacts, content management, and collaboration tools. Provide a modern and engaging experience without modifying the core business application Web 2.0 technologies such as blogs, wikis, forums or social media sites are having a profound impact in the public internet.  These technologies can be leveraged by enterprises to add significant value to the business. Organizations need to integrate these technologies directly into their business applications while continuing to meet their security and governance needs. To deliver richer connections and become a more agile and intelligent business, WebCenter provides an enterprise portal platform that contains pre-integrated, standards-based Enterprise 2.0 services. These Enterprise 2.0 services can be easily accessed, integrated and utilized by users. By giving users the ability to use and integrate Enterprise 2.0 services such as tags, links, wikis, activities, blogs or social networking directly with their portals and applications, they are empowered to make richer connections, optimize their productivity, and ultimately increase the value of their applications. Foster a collaborative experience The organizational workplace has undergone a major change in the last decade. With increasing globalization and a distributed workforce, project teams may be physically separated by large distances. Online collaboration technologies are becoming a critical resource to enable virtual teams to share information and work together effectively. Oracle WebCenter delivers dynamic business communities with rich Services to empower teams to quickly and efficiently manage their information, applications, projects, and people without requiring IT assistance. It brings together the latest technology around Enterprise 2.0 and social computing, communities, personal productivity, and ad-hoc team interactions without any development effort. It enables the sharing and collaboration on team content, focusing an organization’s valuable resources on solving business problems, tapping into new ideas, and reducing time-to-market. Mobile Support The traditional workplace dynamics that required employees to access their work applications from their desktops have undergone a fundamental shift. Employees were used to primarily working from company offices and utilized an IT-issued computer for performing their job functions. With the introduction of flexible work hours and the growth of remote workers, more and more employees need the ability to remain productive even when they do not have access to a computer via the use of tablets and smartphones.  In addition, customers and citizens have come to expect 24x7 access to resources and websites from wherever they are located. Tablets and smartphones have empowered everyone to quickly access services they need anytime and from any place.  WebCenter provides out of the box capabilities to deliver the mobile experience in a seamless manner. Seeded device profiles and toolkits within WebCenter can be used to render the same web pages into multiple target devices such iPads, iPhones and android devices. Web designers can preview the portal using the built in simulator, make necessary updates and then deploy their UI design for the targeted device. Conclusion The competitive economy and resource constraints facing organizations today require them to find ways to make their applications, portals and Web sites more agile and intelligent and their knowledge workers more productive no matter where they are located. Organizations need to provide faster access to relevant information and resources, enhance existing applications and business processes with rich Enterprise 2.0 services, and seamlessly deliver content to mobile platforms. Oracle WebCenter successfully meets these challenges by providing the modern user experience platform for the enterprise and the Web.

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  • Why might RvdProxy.getServices() incorrectly return an empty Array?

    - by butterchicken
    The following code snippet attempts to create a Tib DaemonManager connecting to a particular rvd, and then query for that rvd's services. public static void main(String[] args) throws RuntimeException { DaemonManager daemonManager = new DaemonManager("http://foo.com:7580"); if(daemonManager.getDaemonType() == DaemonManager.RVD) { DaemonProxy daemonProxy = daemonManager.getDaemonProxy(); final RvdProxy rvdProxy = (RvdProxy) daemonProxy; Service[] services = rvdProxy.getServices(); System.out.println(services.length); //prints 0 for (Service service : services) { System.out.println(service.getNetwork()); } } } This prints zero, even though the web interface for this rvd lists multiple available services. Why might this happen? The daemon I am connecting to is running v 7.5.1 of the software, and the rvconfig.jar that I am using is from v 7.5.1 as well. Is there a gotcha when using Tibco's DaemonManager that is causing me to come unstuck?

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  • New Thinking for Supply Chain Analytics. PLM for Process. And Untangling Services Complexity.

    - by David Hope-Ross
    The first edition of the quarterly Oracle Information InDepth Value Chain and Procurement Transformation newsletter has just been published. It’s a solid round-up of news and analysis from the fast-moving world of global supply chains and supply management.  As the title of this post implies, the latest edition covers a wide array of great topics. But the story on supply chain analytics from Endeca is especially interesting. Without giving away the ending, it explores new ways of thinking about the value of information and how to exploit it for supply chain improvement. If you enjoy this edition, think about opting-in via the subscription link. It is an easy way to keep up with the latest and greatest.

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  • Taking the Plunge - or Dipping Your Toe - into the Fluffy IAM Cloud by Paul Dhanjal (Simeio Solutions)

    - by Greg Jensen
    In our last three posts, we’ve examined the revolution that’s occurring today in identity and access management (IAM). We looked at the business drivers behind the growth of cloud-based IAM, the shortcomings of the old, last-century IAM models, and the new opportunities that federation, identity hubs and other new cloud capabilities can provide by changing the way you interact with everyone who does business with you. In this, our final post in the series, we’ll cover the key things you, the enterprise architect, should keep in mind when considering moving IAM to the cloud. Invariably, what starts the consideration process is a burning business need: a compliance requirement, security vulnerability or belt-tightening edict. Many on the business side view IAM as the “silver bullet” – and for good reason. You can almost always devise a solution using some aspect of IAM. The most critical question to ask first when using IAM to address the business need is, simply: is my solution complete? Typically, “business” is not focused on the big picture. Understandably, they’re focused instead on the need at hand: Can we be HIPAA compliant in 6 months? Can we tighten our new hire, employee transfer and termination processes? What can we do to prevent another password breach? Can we reduce our service center costs by the end of next quarter? The business may not be focused on the complete set of services offered by IAM but rather a single aspect or two. But it is the job – indeed the duty – of the enterprise architect to ensure that all aspects are being met. It’s like remodeling a house but failing to consider the impact on the foundation, the furnace or the zoning or setback requirements. While the homeowners may not be thinking of such things, the architect, of course, must. At Simeio Solutions, the way we ensure that all aspects are being taken into account – to expose any gaps or weaknesses – is to assess our client’s IAM capabilities against a five-step maturity model ranging from “ad hoc” to “optimized.” The model we use is similar to Capability Maturity Model Integration (CMMI) developed by the Software Engineering Institute (SEI) at Carnegie Mellon University. It’s based upon some simple criteria, which can provide a visual representation of how well our clients fair when evaluated against four core categories: ·         Program Governance ·         Access Management (e.g., Single Sign-On) ·         Identity and Access Governance (e.g., Identity Intelligence) ·         Enterprise Security (e.g., DLP and SIEM) Often our clients believe they have a solution with all the bases covered, but the model exposes the gaps or weaknesses. The gaps are ideal opportunities for the cloud to enter into the conversation. The complete process is straightforward: 1.    Look at the big picture, not just the immediate need – what is our roadmap and how does this solution fit? 2.    Determine where you stand with respect to the four core areas – what are the gaps? 3.    Decide how to cover the gaps – what role can the cloud play? Returning to our home remodeling analogy, at some point, if gaps or weaknesses are discovered when evaluating the complete impact of the proposed remodel – if the existing foundation wouldn’t support the new addition, for example – the owners need to decide if it’s time to move to a new house instead of trying to remodel the old one. However, with IAM it’s not an either-or proposition – i.e., either move to the cloud or fix the existing infrastructure. It’s possible to use new cloud technologies just to cover the gaps. Many of our clients start their migration to the cloud this way, dipping in their toe instead of taking the plunge all at once. Because our cloud services offering is based on the Oracle Identity and Access Management Suite, we can offer a tremendous amount of flexibility in this regard. The Oracle platform is not a collection of point solutions, but rather a complete, integrated, best-of-breed suite. Yet it’s not an all-or-nothing proposition. You can choose just the features and capabilities you need using a pay-as-you-go model, incrementally turning on and off services as needed. Better still, all the other capabilities are there, at the ready, whenever you need them. Spooling up these cloud-only services takes just a fraction of the time it would take a typical organization to deploy internally. SLAs in the cloud may be higher than on premise, too. And by using a suite of software that’s complete and integrated, you can dramatically lower cost and complexity. If your in-house solution cannot be migrated to the cloud, you might consider using hardware appliances such as Simeio’s Cloud Interceptor to extend your enterprise out into the network. You might also consider using Expert Managed Services. Cost is usually the key factor – not just development costs but also operational sustainment costs. Talent or resourcing issues often come into play when thinking about sustaining a program. Expert Managed Services such as those we offer at Simeio can address those concerns head on. In a cloud offering, identity and access services lend to the new paradigms described in my previous posts. Most importantly, it allows us all to focus on what we're meant to do – provide value, lower costs and increase security to our respective organizations. It’s that magic “silver bullet” that business knew you had all along. If you’d like to talk more, you can find us at simeiosolutions.com.

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  • ArchBeat Facebook Friday: Top 10 Shared Links - May 30- June 5, 2014

    - by OTN ArchBeat
    The list below is comprised of the Top 10 most popular articles, blog posts, videos, and other content shared over the last seven days with the more than 5,100 people fans of the OTN ArchBeat Facebook Page. What is REST? | Maarten Smeets "Most Middleware developers will encounter RESTful services," says Oracle SOA / BPM / Java integration specialist Maarten Smeets. "It is good to understand what they are, what they should be and how they work." His extensive post will help you achieve that understanding. Integrating with Fusion Applications using SOAP web services and REST APIs | Arvind Srinivasamoorth This article, part one of Arvind Srinivasamoorth's two-part series on Integrating with Fusion Applications using SOAP web services and REST APIs, shows you how to identify the Fusion Applications SOAP web service to be invoked. Oracle Technology Network | Architect Community Have you visited the OTN Solution Architect homepage lately? I've just updated it with information about the big OTN Virtual Tech Summit on July 9, plus the latest OTN tech articles, and a fresh list of community videos and podcasts. Check it out! Starting and Stopping a Java EE Environment when using Oracle WebLogic | Rene van Wijk Oracle ACE Director and Oracle Fusion Middleware specialist Rene van Wijk explores ways to simplify the life-cycle management of a Java EE environment through the use of scripts developed with WebLogic Scripting Tool and Linux Bash. Application Composer Series: Where and When to use Groovy | Richard Bingham Richard Bingham describes his post as "more of a reference than an article." The post is comprised of a table that highlights where you can add your own custom logic via Groovy code and when you might use the various features. Kscope 2014: HFM Metadata Diagnostics | Eric Erikson Oracle Certified Hyperion Financial Management Specialist Eric Erikson will present three sessions at ODTUG Kscope 2014, June 22-26 in Seattle. Why should you care? Watch the video. Tuning Asynchronous Web Services in Fusion Applications | Jian Liang This article, the fourth in solution architect Jian Liang's five-part series on Fusion Applications and asynchronous Web Services, shows you how to conduct performance tuning of the asynchronous web services in relation to Fusion Applications. IDM FA Integration Flows | Thiago Leoncio Fusion Applications uses the Oracle Identity Management for its identity store and policy store by default. This article by solution architect Thiago Leoncio explains how user and role flows work from different points of view, using key IDM products for each flow in detail. GoldenGate and Oracle Data Integrator - A Perfect Match in 12c... Part 1: Getting Started | Michael Rainey Michael Rainey has already written extensively about about integration between Oracle Data Integrator and GoldenGate -- but he's not done. "With the release of the 12c versions of ODI and GoldenGate last October, and a soon-to-be-updated reference architecture, it’s time to write a few posts on the subject again, " he says. Here's the first of those posts. Video: Kscope 2014 Preview: Tim Tow on Essbase Java API and ODTUG Community Oracle ACE Director and ODTUG board member Tim Tow talks about his Kscope 2014 sessions focused on the Essbase Java API in this short video interview.

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  • How to move complete SharePoint Server 2007 from one box to another

    - by DipeshBhanani
    It was time of my first onsite client assignment on SharePoint. Client had one server production environment. They wanted to upgrade the topology with completely new SharePoint Farm of three servers. So, the task was to move whole MOSS 2007 stuff to the new server environment without impacting data. The last three scary words “… without impacting data…” were actually putting pressure on my head. Moreover SSP was required to move because additional information has been added for users apart from AD import.   I thought I had to do only backup and restore. It appeared pretty easy at first thought. Just because of these damn scary words, I thought to check out on internet for guidance related to this scenario. I couldn’t get anything except general guidance of moving server on Microsoft TechNet site. I promised myself for starting blogs with this post if I would be successful in this task. Well, I took long time to write this but finally made it. I hope it will be useful to all guys looking for SharePoint server movement.   Before beginning restoration, make sure that, there is no difference in versions of SharePoint at source and destination server. Also check whether the state of SharePoint Installation at the time of backup and restore is same or not. (E.g. SharePoint related service packs and patches if any)   The main tasks of the server movement are as follow:   Backup all the databases Install and configure SharePoint on new environment Deploy all solution (WSP Files) globally to destination server- for installing features attached to the solutions Install all the custom features Deploy/Copy custom pages/files which are added to the “12Hive” folder later Restore SSP Restore My Site Restore other web application   Tasks 3 to 5 are for making sure that we have configured the environment well enough for the web application to be restored successfully. The main and complex task was restoring SSP. I have started restoring SSP through Central Admin. After a while, the restoration status was updated to “unsuccessful”. “Damn it, what went wrong?” I thought looking at the error detail down the page. I couldn’t remember the error message but I had corrected and restored it again.   Actually once you fail restoring SSP, until and unless you don’t clean all related stuff well, your restoration will be failed again and again. I wanted to find the actual reason. So cleaned, restored, cleaned, restored… I had tried almost 5-6 times and finally, I succeeded. I had realized how pleasant it is, to see the word “Successful” on the screen. Without wasting your much time to read, let me write all the detailed steps of restoring SSP:   Delete the SSP through following STSADM command. stsadm -o deletessp -title <SSP name> -deletedatabases -force e.g.: stsadm -o deletessp -title SharedServices1 -deletedatabases –force Check and delete the web application associated with SSP if it exists. Remove Link from Check and remove “Alternate Access Mapping” associated with SSP if it exists. Check and delete IIS site as well as application pool associated with SSP if it exists. Stop following services: ·         Office SharePoint Server Search ·         Windows SharePoint Services Search ·         Windows SharePoint Services Help Search Delete all the databases associated/related to SSP from SQL Server. Reset IIS. Start again following services: ·         Office SharePoint Server Search ·         Windows SharePoint Services Search ·         Windows SharePoint Services Help Search Restore the new SSP.   After the SSP restoration, all other stuffs had completed very smoothly without any more issues. I did few modifications to sites for change of server name and finally, the new environment was ready.

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  • Build-time dependency resolving coming to Entity Framework. Now, how about those BI tools too?

    - by jamiet
    Three months ago I wrote a blog post entitled Some thoughts on Visual Studio database references and how they should be used for SQL Server BI where I shared some thoughts on a feature available to database developers in Visual Studio 2010 that I would love to see added to SQL Server Integration Services (SSIS), Analysis Services (SSAS) and Reporting Services (SSRS). In there I said: Over the past few weeks I have been making heavy use of the Database tools in Visual Studio 2010 and one of the features that has most impressed me has been database references.   Database references allow you to have stored procedures in your database project that refer to objects (tables, views, stored procedures etc…) that exist in other database projects and hence when you build your database project it is able to resolve those references.   It occurred to me that similar functionality would be incredibly useful for SQL Server Integration Services(SSIS), Analysis Services (SSAS) & Reporting Services (SSRS) projects. After all reports, packages and data source views are rife with references to database objects – why shouldn’t we be able to have design-time dependency checking in our BI projects the same way that database and .Net developers do? In that blog post I shared links to three Connect submissions where I requested this feature be added to SSIS, SSAS & SSRS. In addition I also submitted a request that the feature be extended to .Net projects so that any reference to a database object in a .Net assembly can be resolved at build time. That Connect submission is at [Entity FX] Use database references to constrain the EDM and overnight it received this comment from Microsoft: We have been working on this feature for a while and and will be available soon This is really good news - it improves the Microsoft developer ecosystem by ensuring invalid references to database references get caught at build time (ideally as part of a Continuous integration build) rather than run time. [Hopefully it might nip this code-first nonsense in the bud too (Ooo...way to incite flame comments :) ) ]. If you want to see this feature in action then check out a video from Teched Europe last month entitled SQL Server Developer Tools Code-named "Juneau" where it is demo'd by Lance Delano and Tim Laverty.   The point of this blog post though is not just to draw attention to this forthcoming feature for .Net developers, it is to ask you to petition Microsoft to get this feature added to SSIS/SSAS/SSRS too. After all, we already know (from the video above) that the feature is coming to this new code-name Juneau development environment plus we also know that Juneau will be the development environment for SSIS/SSAS/SSRS as well - is it really much of a stretch to expect the BI tools to have access to this great feature too? I don't think so and if you agree with me then I urge you to vote and add a comment to the Connection submissions that are requesting this feature. They are at: [SSAS] Declare Object Dependancies [SSRS] Declare Object Dependancies [SSIS] Declare Object Dependancies (Update, Apparently someone at Microsoft has deemed it necassary to set this to private and I am not able to change it back even though I submitted it. You can still vote on the other two though.) Let's close that SQL Developer Gap!   @Jamiet    

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  • Expanding on requestaudit - Tracing who is doing what...and for how long

    - by Kyle Hatlestad
    One of the most helpful tracing sections in WebCenter Content (and one that is on by default) is the requestaudit tracing.  This tracing section summarizes the top service requests happening in the server along with how they are performing.  By default, it has 2 different rotations.  One happens every 2 minutes (listing up to 5 services) and another happens every 60 minutes (listing up to 20 services).  These traces provide the total time for all the requests against that service along with the number of requests and its average request time.  This information can provide a good start in possibly troubleshooting performance issues or tracking a particular issue.   >requestaudit/6 12.10 16:48:00.493 Audit Request Monitor !csMonitorTotalRequests,47,1,0.39009329676628113,0.21034042537212372,1>requestaudit/6 12.10 16:48:00.509 Audit Request Monitor Request Audit Report over the last 120 Seconds for server wcc-base_4444****requestaudit/6 12.10 16:48:00.509 Audit Request Monitor -Num Requests 47 Errors 1 Reqs/sec. 0.39009329676628113 Avg. Latency (secs) 0.21034042537212372 Max Thread Count 1requestaudit/6 12.10 16:48:00.509 Audit Request Monitor 1 Service FLD_BROWSE Total Elapsed Time (secs) 3.5320000648498535 Num requests 10 Num errors 0 Avg. Latency (secs) 0.3531999886035919 requestaudit/6 12.10 16:48:00.509 Audit Request Monitor 2 Service GET_SEARCH_RESULTS Total Elapsed Time (secs) 2.694999933242798 Num requests 6 Num errors 0 Avg. Latency (secs) 0.4491666555404663requestaudit/6 12.10 16:48:00.509 Audit Request Monitor 3 Service GET_DOC_PAGE Total Elapsed Time (secs) 1.8839999437332153 Num requests 5 Num errors 1 Avg. Latency (secs) 0.376800000667572requestaudit/6 12.10 16:48:00.509 Audit Request Monitor 4 Service DOC_INFO Total Elapsed Time (secs) 0.4620000123977661 Num requests 3 Num errors 0 Avg. Latency (secs) 0.15399999916553497requestaudit/6 12.10 16:48:00.509 Audit Request Monitor 5 Service GET_PERSONALIZED_JAVASCRIPT Total Elapsed Time (secs) 0.4099999964237213 Num requests 8 Num errors 0 Avg. Latency (secs) 0.051249999552965164requestaudit/6 12.10 16:48:00.509 Audit Request Monitor ****End Audit Report***** To change the default rotation or size of output, these can be set as configuration variables for the server: RequestAuditIntervalSeconds1 – Used for the shorter of the two summary intervals (default is 120 seconds)RequestAuditIntervalSeconds2 – Used for the longer of the two summary intervals (default is 3600 seconds)RequestAuditListDepth1 – Number of services listed for the first request audit summary interval (default is 5)RequestAuditListDepth2 – Number of services listed for the second request audit summary interval (default is 20) If you want to get more granular, you can enable 'Full Verbose Tracing' from the System Audit Information page and now you will get an audit entry for each and every service request.  >requestaudit/6 12.10 16:58:35.431 IdcServer-68 GET_USER_INFO [dUser=bob][StatusMessage=You are logged in as 'bob'.] 0.08765099942684174(secs) What's nice is it reports who executed the service and how long that particular request took.  In some cases, depending on the service, additional information will be added to the tracing relevant to that  service. >requestaudit/6 12.10 17:00:44.727 IdcServer-81 GET_SEARCH_RESULTS [dUser=bob][QueryText=%28+dDocType+%3cmatches%3e+%60Document%60+%29][StatusCode=0][StatusMessage=Success] 0.4696030020713806(secs) You can even go into more detail and insert any additional data into the tracing.  You simply need to add this configuration variable with a comma separated list of variables from local data to insert. RequestAuditAdditionalVerboseFieldsList=TotalRows,path In this case, for any search results, the number of items the user found is traced: >requestaudit/6 12.10 17:15:28.665 IdcServer-36 GET_SEARCH_RESULTS [TotalRows=224][dUser=bob][QueryText=%28+dDocType+%3cmatches%3e+%60Application%60+%29][Sta... I also recently ran into the case where services were being called from a client through RIDC.  All of the services were being executed as the same user, but they wanted to correlate the requests coming from the client to the ones being executed on the server.  So what we did was add a new field to the request audit list: RequestAuditAdditionalVerboseFieldsList=ClientToken And then in the RIDC client, ClientToken was added to the binder along with a unique value that could be traced for that request.  Now they had a way of tracing on both ends and identifying exactly which client request resulted in which request on the server.

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  • Using WKA in Large Coherence Clusters (Disabling Multicast)

    - by jpurdy
    Disabling hardware multicast (by configuring well-known addresses aka WKA) will place significant stress on the network. For messages that must be sent to multiple servers, rather than having a server send a single packet to the switch and having the switch broadcast that packet to the rest of the cluster, the server must send a packet to each of the other servers. While hardware varies significantly, consider that a server with a single gigabit connection can send at most ~70,000 packets per second. To continue with some concrete numbers, in a cluster with 500 members, that means that each server can send at most 140 cluster-wide messages per second. And if there are 10 cluster members on each physical machine, that number shrinks to 14 cluster-wide messages per second (or with only mild hyperbole, roughly zero). It is also important to keep in mind that network I/O is not only expensive in terms of the network itself, but also the consumption of CPU required to send (or receive) a message (due to things like copying the packet bytes, processing a interrupt, etc). Fortunately, Coherence is designed to rely primarily on point-to-point messages, but there are some features that are inherently one-to-many: Announcing the arrival or departure of a member Updating partition assignment maps across the cluster Creating or destroying a NamedCache Invalidating a cache entry from a large number of client-side near caches Distributing a filter-based request across the full set of cache servers (e.g. queries, aggregators and entry processors) Invoking clear() on a NamedCache The first few of these are operations that are primarily routed through a single senior member, and also occur infrequently, so they usually are not a primary consideration. There are cases, however, where the load from introducing new members can be substantial (to the point of destabilizing the cluster). Consider the case where cluster in the first paragraph grows from 500 members to 1000 members (holding the number of physical machines constant). During this period, there will be 500 new member introductions, each of which may consist of several cluster-wide operations (for the cluster membership itself as well as the partitioned cache services, replicated cache services, invocation services, management services, etc). Note that all of these introductions will route through that one senior member, which is sharing its network bandwidth with several other members (which will be communicating to a lesser degree with other members throughout this process). While each service may have a distinct senior member, there's a good chance during initial startup that a single member will be the senior for all services (if those services start on the senior before the second member joins the cluster). It's obvious that this could cause CPU and/or network starvation. In the current release of Coherence (3.7.1.3 as of this writing), the pure unicast code path also has less sophisticated flow-control for cluster-wide messages (compared to the multicast-enabled code path), which may also result in significant heap consumption on the senior member's JVM (from the message backlog). This is almost never a problem in practice, but with sufficient CPU or network starvation, it could become critical. For the non-operational concerns (near caches, queries, etc), the application itself will determine how much load is placed on the cluster. Applications intended for deployment in a pure unicast environment should be careful to avoid excessive dependence on these features. Even in an environment with multicast support, these operations may scale poorly since even with a constant request rate, the underlying workload will increase at roughly the same rate as the underlying resources are added. Unless there is an infrastructural requirement to the contrary, multicast should be enabled. If it can't be enabled, care should be taken to ensure the added overhead doesn't lead to performance or stability issues. This is particularly crucial in large clusters.

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