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  • Oracle: Acquisition of Demantra

    Jon Chorley, Vice President, Product Strategy, talks to Cliff about the acquisition of Demantra and Demantra's industry leading solutions for Demand Management, Trade Promotion Management and Sales, and Operations Planning, and how this fits in to Oracle's overall strategy for Supply Chain applications.

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  • How do we keep dependent data structures up to date?

    - by Geo
    Suppose you have a parse tree, an abstract syntax tree, and a control flow graph, each one logically derived from the one before. In principle it is easy to construct each graph given the parse tree, but how can we manage the complexity of updating the graphs when the parse tree is modified? We know exactly how the tree has been modified, but how can the change be propagated to the other trees in a way that doesn't become difficult to manage? Naturally the dependent graph can be updated by simply reconstructing it from scratch every time the first graph changes, but then there would be no way of knowing the details of the changes in the dependent graph. I currently have four ways to attempt to solve this problem, but each one has difficulties. Nodes of the dependent tree each observe the relevant nodes of the original tree, updating themselves and the observer lists of original tree nodes as necessary. The conceptual complexity of this can become daunting. Each node of the original tree has a list of the dependent tree nodes that specifically depend upon it, and when the node changes it sets a flag on the dependent nodes to mark them as dirty, including the parents of the dependent nodes all the way down to the root. After each change we run an algorithm that is much like the algorithm for constructing the dependent graph from scratch, but it skips over any clean node and reconstructs each dirty node, keeping track of whether the reconstructed node is actually different from the dirty node. This can also get tricky. We can represent the logical connection between the original graph and the dependent graph as a data structure, like a list of constraints, perhaps designed using a declarative language. When the original graph changes we need only scan the list to discover which constraints are violated and how the dependent tree needs to change to correct the violation, all encoded as data. We can reconstruct the dependent graph from scratch as though there were no existing dependent graph, and then compare the existing graph and the new graph to discover how it has changed. I'm sure this is the easiest way because I know there are algorithms available for detecting differences, but they are all quite computationally expensive and in principle it seems unnecessary so I'm deliberately avoiding this option. What is the right way to deal with these sorts of problems? Surely there must be a design pattern that makes this whole thing almost easy. It would be nice to have a good solution for every problem of this general description. Does this class of problem have a name?

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  • EXALYTICS - If Oracle BI Server Does Not Fail Over to the TimesTen Instance

    - by Ahmed Awan
    If the BI Server does not fail over to the second TimesTen instance on the scaled-out node, then ensure that the logical table source (LTS) for the repository has mapped both TimesTen physical data sources. This mapping ensures that at the logical table source level, a mapping exists to both TimesTen instances. If one TimesTen instance is not available, then failover logic for the BI Server at the DSN level tries to connect to the other TimesTen instance. Reference: http://docs.oracle.com/cd/E23943_01/bi.1111/e24706/toc.htm

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  • Registration Open Now! Virtual Developer Day: Oracle ADF Development

    - by Greg Jensen
    Is your organization looking at developing Web or Mobile application based upon the Oracle platform?  Oracle is offering a virtual event for Developer Leads, Managers and Architects to learn more about developing Web, Mobile and beyond based on Oracle applications. This event will provide sessions that range from introductory to deep dive covering Oracle's strategic framework for developing multi-channel enterprise applications for the Oracle platforms. Multiple tracks cover every interest and every level and include live online Q&A chats with Oracle's technical staff.   For Registration and Information, please follow the link HERE Sign up for one of the following events below Americas - Tuesday - November 19th / 9am to 1pm PDT / 12pm to 4pm EDT / 1pm to 5pm BRT APAC - Thursday - November 21st / 10am - 1:30pm IST (India) / 12:30pm - 4pm SGT (Singapore) / 3:30pm -7pm AESDT EMEA - Tuesday - November 26th / 9am - 1pm GMT / 1pm - 5pm GST / 2:30pm -6:30pm IST

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  • Integrating Oracle Argus Safety with other Clinical Systems Using Argus Interchange's E2B Functionality

    - by Roxana Babiciu
    Over the past few years, companies conducting clinical trials have increasingly been interested in integrating their pharmacovigilance systems with other clinical and safety solutions to streamline their processes. Please join BioPharm Systems’ Dr. Rodney Lemery, vice president of safety and pharmacovigilance, for a one-hour webinar in which he will discuss the ability to integrate Oracle’s Argus Safety with other applications using the safety system’s inherent extended E2B functionality. Read more here

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  • Oracle Fusion Tap Story

    - by Kathryn Perry
    A story of true passion, a story of invention, a story you haven't heard before. Take a glimpse into the daily lives of the innovators who took the power and convenience of the iPad and coupled it with the latest advancements in cloud-based enterprise applications to bring you Oracle Fusion Tap. For your viewing pleasure -- the Fusion Tap story is full of vision and verve. Watch it here.

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  • Pretty URL in ADF Faces of JDeveloper 11.1.2.2

    - by Frank Nimphius
    Many features planned for Oracle JDeveloper 12c find their way into current releases of Oracle JDeveloper 11g R1 and JDeveloper 11g R2. One example of such a feature is "pretty URL" - or "clean URL" as the Oracle JDeveloper 11g R2 (11.1.2.2) documentation puts it. "A.2.3.24 Clean URLs Historically, ADF Faces has used URL parameters to hold information, such as window IDs and state. However, URL parameters can prevent search engines from recognizing when URLs are actually the same, and therefore interfere with analytics. URL parameters can also interfere with bookmarking. By default, ADF Faces removes URL parameters using the HTML5 History Management API. If that API is unavailable, then session cookies are used.You can also manually configure how URL parameters are removed using the context parameter oracle.adf.view.rich.prettyURL.OPTIONS. Set the parameter to off so that no parameters are removed. Set the parameter to useHistoryApi to only use the HTML5 History Management API. If a browser does not support this API, then no parameters will be removed. Set the parameter to useCookies to use session cookies to remove parameters. If the browser does not support cookies, then no parameters will be removed." See: http://docs.oracle.com/cd/E26098_01/web.1112/e16181/ap_config.htm#ADFUI12856 So basically, what this part in the documentation says is: In JDeveloper 11g R2 (11.1.2.2), Oracle ADF Faces automatically removes its internally used dynamic parameters from the URL You can influence the setting with the prettyURL.OPTIONS context option, which however is not recommended you to do because the default behavior is able to detect if the browser client supports HTML 5 History management or not. In the latter case it the uses a session cookie and if this doesn't work, falls back to the "old" URL parameter adding. The information that is not so explicit and clearly mentioned in the documentation is that this is only for ADF Faces parameters (such as _afrLoop, Adf-Window-Id, etc.), but not the ADF controller token (_adf.ctrl-state)! Removing the ADF controller token is an enhancement request that will be implemented in Oracle JDeveloper 12c

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  • inforsacom ist Oracle EMEA Database Partner of the Year – wir gratulieren!

    - by A&C Redaktion
    Der Jubel war groß auf der Oracle Open World 2012 in San Francisco: inforsacom ist EMEA Specialized Database Partner of the Year! Bei der Verleihung betonte David Callaghan, Senior Vice President EMEA A&C, die Auszeichnung gehe an die spezialisierten Partner, „die höchste Level an Innovation und Leistungsfähigkeit in ihren Spezialgebieten erzielt haben.“ Die inforsacom Informationssysteme GmbH mit Sitz in Deutschland entwickelt und liefert seit 1997 integrierte IT-Lösungen im Data-Center. Die Auszeichnung des Platinum Partners ist die Krönung einer langjährigen erfolgreichen Zusammenarbeit mit Oracle. Kunden schätzen das Unternehmen als Experten für Infrastruktur-Lösungen und -Services im Bereich Rechenzentren. Neben dem Fokus auf Oracle Datenbank-Technologien ist inforsacom auch auf das Hardware- und Engineered Systems Portofolio spezialisiert. inforsacom hat als „trusted advisor“ immer den größtmöglichen Kundennutzen im Blick – das zahlt sich aus. Herzlichen Glückwunsch! Hier ist die Pressemeldung zur Award-Verleihung und das sind die Gewinner in den sechs weiteren Kategorien: Middleware: egabi Solutions (Ägypten) Applications: Accenture (Niederlande) Industry: Mannai Trading Corporation (Katar) Oracle Accelerate for Midsize Companies: Inoapps Ltd (United Kingdom) Oracle on Oracle: Capgemini Espania, S.L. (Spanien) Server and Storage Systems: Mannai Trading Corporation (Katar)

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  • Amtrak's Mobile-SOA Oracle SOA Solution at OpenWorld

    - by Bruce Tierney
    During yesterday's Mobile SOA Session, Innowave presented their ticketing solution implemented for Amtrak which uses Oracle SOA Suite for service-enablement with support for Microsoft Windows Mobile handheld devices.  Innowave's Hilal Khan described this chart and highlighted the value of a service-based approach since the data went to handhelds as well as to APEX reports with a single service implementation:

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  • Data structures for a 2D multi-layered and multi-region map?

    - by DevilWithin
    I am working on a 2D world editor and a world format subsequently. If I were to handle the game "world" being created just as a layered set of structures, either in top or side views, it would be considerably simple to do most things. But, since this editor is meant for 3rd parties, I have no clue how big worlds one will want to make and I need to keep in mind that eventually it will become simply too much to check, handling and comparing stuff that are happening completely away from the player position. I know the solution for this is to subdivide my world into sub regions and stream them on the fly, loading and unloading resources and other data. This way I know a virtually infinite game area is achievable. But, while I know theoretically what to do, I really have a few questions I'd hoped to get answered for some hints about the topic. The logic way to handle the regions is some kind of grid, would you pick evenly distributed blocks with equal sizes or would you let the user subdivide areas by taste with irregular sized rectangles? In case of even grids, would you use some kind of block/chunk neighbouring system to check when the player transposes the limit or just put all those in a simple array? Being a region a different data structure than its owner "game world", when streaming a region, would you deliver the objects to the parent structures and track them for unloading later, or retain the objects in each region for a more "hard-limit" approach? Introducing the subdivision approach to the project, and already having a multi layered scene graph structure on place, how would i make it support the new concept? Would you have the parent node have the layers as children, and replicate in each layer node, a node per region? Or the opposite, parent node owns all the regions possible, and each region has multiple layers as children? Or would you just put the region logic outside the graph completely(compatible with the first suggestion in Q.3) When I say virtually infinite worlds, I mean it of course under the contraints of the variable sizes and so on. Using float positions, a HUGE world can already be made. Do you think its sane to think beyond that? Because I think its ok to stick to this limit since it will never be reached so easily.. As for when to stream a region, I'm implementing it as a collection of watcher cameras, which the streaming system works with to know what to load/unload. The problem here is, i will be needing some kind of warps/teleports built in for my game, and there is a chance i will be teleporting a player to a unloaded region far away. How would you approach something like this? Is it sane to load any region to memory which can be teleported to by a warp within a radius from the player? Sorry for the huge question, any answers are helpful!

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  • Webcast

    - by bwalstra
    v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif";} Invites You To: Monetizing Digital Media From Clicks To Cash Digital goods and services are booming, and smart businesses are transforming the way they sell and deliver their offerings in the exploding digital marketplace. Using information-services, credit-card, and digital-media examples Oracle’s Mustafa Oyumi and Tripp Partain will show the Oracle Digital Media solution - from clicks to cash: · Design, Model, and Launch New Products · Review Real Time Market Effectiveness and Respond · Rate, Bill, Invoice, Revenue Rec, and Collect · Determine Rights, Royalties, Licensing, and Commissions · Analyze Enterprise Results Friday, July 6, 2012 11:00 a.m. – 11:45 a.m. <Webcast Details> <Webcast Details> Agenda 11:00 a.m. Overview 11:10 a.m. Demo 11:30 a.m. Q&A Copyright © 2012, Oracle. All rights reserved. Contact Us | Legal Notices and Terms of Use | Privacy Statement 36526 Oracle Corporation - Worldwide Headquarters, 500 Oracle Parkway, OPL - E-mail Services, Redwood Shores, CA 94065, United States Create or update your profile to receive customized e-mail about Oracle products and services. If you do not wish to receive any further electronic marketing communications from Oracle you can Opt-Out completely, please note you will no longer receive newsletters and product information you may have subscribed to.

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  • Oracle OpenWorld Preview

    Learn. Develop. Explore. Here’s a sneak peak at Oracle OpenWorld San Francisco, which offers hundreds of learning opportunities, special programs, and networking events. Make plans to be in San Francisco October 11 through 14.

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  • Oracle OpenWorld Preview

    Learn. Develop. Explore. Here’s a sneak peak at Oracle OpenWorld San Francisco, which offers hundreds of learning opportunities, special programs, and networking events. Make plans to be in San Francisco October 11 through 14.

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  • Oracle OpenWorld Preview

    Learn. Develop. Explore. Here’s a sneak peak at Oracle OpenWorld San Francisco, which offers hundreds of learning opportunities, special programs, and networking events. Make plans to be in San Francisco October 11 through 14.

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  • What's New in Oracle's PeopleSoft Enterprise Financial Management 9.1

    Oracle's PeopleSoft Enterprise 9.1 is one of the most robust and comprehensive releases in PeopleSoft's history. It includes 21 new solutions, 1,350 new features, more than 28,000 pages enhanced with Web 2.0 capabilities, 300 new Web services and 200 industry-specific enhancements. Specifically, the new enhancements in PeopleSoft Financials 9.1 helps organizations achieve world-class finance processes by dramatically improving the period close, maximizing cash and reducing liabilities, and further automating compliance and financial control.

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  • Business Intelligence goes Big Data

    - by Alliances & Channels Redaktion
    Big Data stellt die nächste große Herausforderung für die IT-Branche dar: Massen von Daten aus immer mehr Quellen – aus sozialen Netzwerken, Telekommunikations- und Weblogs, RFID-Lesern etc. – müssen logisch verknüpft, in Echtzeit integriert und verarbeitet werden. Doch wie sieht es mit der praktischen Umsetzung aus? Eine europaweite Studie von Steria Mummert Consulting zeigt: Lediglich 28 % der Unternehmen haben bereits heute eine übergreifende, abgestimmte Business-Intelligence-Strategie implementiert. Vorherrschend sind BI-Insellösungen, die schon jetzt an den Grenzen ihrer Kapazität arbeiten. Daten werden also bisher nur eingeschränkt als wertschöpfende Ressource genutzt! Das Ergebnis der Studie klingt erschreckend, doch Unternehmen können es zu Ihrem Vorteil nutzen: Wer jetzt das Thema Big Data anpackt, kann sich einen gewinnbringenden Vorsprung vor dem Wettbewerb sichern. Wie sieht die Analyse-Umgebung der Zukunft aus? Wie und wo kann Big Data für den Geschäftserfolg genutzt werden? Antworten darauf liefert die Kunden-Event Reihe von Oracle und dem Oracle Platinum Partner Steria Mummert Consulting: Hier werden Strategien entwickelt, wie Unternehmen mit Information Discovery ihr BI-Potenzial auf dem Weg zur Big Data Schritt für Schritt ausbauen können. Highlights aus München Durchweg positives Feedback haben wir aus München, der ersten Station der Eventreihe am 23.7., erhalten: Nicht nur die tolle Location, das "La Villa" im Bamberger Haus, überzeugte. Die 31 Teilnehmerinnen und Teilnehmer konnten auch inhaltlich eine Menge mitnehmen – unter anderem einen konkreten Vorschlag für ihre eigene Roadmap in Richtung Big Data. Die Ausgangsfrage des Tages lautete – einfach und umfassend zugleich: Wie können wir den Überblick in einer komplexen Welt behalten? Den Status quo in Europa für Business Intelligence präsentierte Steria Mummert Consulting entlang der Europäischen biMA®-Studie 2012/13. Anhand von Anwendungsbeispielen aus ihrer Praxis präsentierten die geladenen Experten von Oracle und Steria Mummert Consulting verschiedene Lösungsansätze. Eine sehr anschauliche Demo zu Endeca zeigte beispielsweise, wie einfach und flexibel ein Dashboard sein kann: Hier gibt es keine vordefinierten Reports, stattdessen können Entscheider die Filter einfach per Drag & Drop verändern und bekommen so einen individuell sturkturierten Überblick über ihre Daten. Einen Ausblick bot die Session zu Oracle Business Analytics für mobile Anwendungen und Real-Time Decisions. Fazit: eine gelungene Mischung aus Überblicks-Informationen und ganz konkreten Ideen für die spezifischen Anwendungsbereiche der Kunden. Die Eventreihe „BI goes Big Data“ macht im August in Hamburg und Frankfurt Station. Die kostenfreie Veranstaltung findet zusammen mit Steria Mummert Consulting statt und richtet sich an Endkunden. In Hamburg am 14.8.2013 – zur AnmeldungIn Frankfurt a.M. am 20.8.2013 – zur Anmeldung

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  • [JAVA]How to make my Oracle update/insert action through JAVA faster?

    - by gunbuster363
    [JAVA]How to make my Oracle update/insert action through JAVA faster? Hi everyone, I am facing a problem in my company that is - our program's speed is not fast enough. To be more specific, we are telecommunication company and this program handle call/internet serfing transaction made by every mobile phone users in our city. Because the amount of download content made by the iphone users is just too much, our program cannot handle them fast enough. The situation is, the amount of transaction made by users are double of the transaction processed by our program. Most of the running time of the program are dominated by DB transactions. I've search through the internet and browsed some sites ( for example: http://www.javaperformancetuning.com/tips/rawtips.shtml ) talking about java performace in DB, but I cannot find a suggestion suitable for us. these advices are not applicable/already used, for instance: 1)Use prepared statements. Use parametrized SQL Already used prepared statement. Each time will use different parameter by clear parameters and set parameters. 2)Tune the SQL to minimize the data returned (e.g. not 'SELECT *'). Sure, already used. 3)Use connection pooling. We hold a single connection during the program's execution. And I doubt that pooling cannot solve the problem because our program act as 1 user, so there are no problem for concurrent access to DB. If anyone of you think pooling is good, please tell me why. Thanks. 4)Try to combine queries and batch updates. Cannot do it. Every query/insert/update is depend on the database's information. For example, we look up the DB for the client's information, if we cannot find his usage, we insert the usage into DB, otherwise we do update. 5)Close resources (Connections, Statements, ResultSets) when finished Sure. 6)Select the fastest JDBC driver. I don't know. I've search on the internet about the type of driver available and I am very confused. We use oracle.jdbc.driver.OracleDriver and we use thin instead of oci, that's all I know. In addition, our program is a two-tier way ( java <- oracle ) 7)turn off auto-commit already done that. Looking forwards to any helps, thank you very much.

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  • Managing Regulated Content in WebCenter: USDM and Oracle Offer a New Part 11 Compliant Solution for Life Sciences

    - by Michael Snow
    Guest post today provided by Oracle partner, USDM  Regulated Content in WebCenterUSDM and Oracle offer a new Part 11 compliant solution for Life Sciences (White Paper) Life science customers now have the ability to take advantage of all of the benefits of Oracle’s WebCenter Content, a global leader in Enterprise Content Management.   For the past year, USDM has been developing best practice compliance solutions to meet regulated content management requirements for 21 CFR Part 11 in WebCenter Content. USDM has been an expert in ECM for life sciences since 1999 and in 2011, certified that WebCenter was a 21CFR Part 11 compliant content management platform (White Paper).  In addition, USDM has built Validation Accelerators Packs for WebCenter to enable life science organizations to quickly and cost effectively validate this world class solution.With the Part 11 certification, Oracle’s WebCenter now provides regulated life science organizations  the ability to manage REGULATORY content in WebCenter, as well as the ability to take advantage of ALL of the additional functionality of WebCenter, including  a complete, open, and integrated portfolio of portal, web experience management, content management and social networking technology.  Here are a few screen shot examples of Part 11 functionality included in the product: E-Sign, E-Sign Rendor, Meta Data History, Audit Trail Report, and Access Reporting. Gone are the days that life science companies have to spend millions of dollars a year to implement, maintain, and validate ECM systems that no longer meet the ever changing business and regulatory requirements.  Life science companies now have the ability to use WebCenter Content, an ECM system with a substantially lower cost of ownership and unsurpassed functionality.Oracle has been #1 in life sciences because of their ability to develop cost effective, easy-to-use, scalable solutions which help increase insight and efficiency to drive growth for their customers.  Adding a world class ECM solution to this product portfolio allows life science organizations the chance to get rid of costly ECM systems that no longer meet their needs and use WebCenter, part of the Oracle Fusion Technology stack, with their other leading enterprise applications.USDM provides:•    Expertise in Life Science ECM Business Processes•    Prebuilt Life Science Configuration in WebCenter •    Validation Accelerator Packs for WebCenterUSDM is very proud to support Oracle’s expanding commitment to Life Sciences…. For more information please contact:  [email protected] Oracle will be exhibiting at DIA 2012 in Philadelphia on June 25-27. Stop by our booth (#2825) to learn more about the advantages of a centralized ECM strategy and see the Oracle WebCenter Content solution, our 21 CFR Part 11 compliant content management platform.

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  • Oracle Transportation User Conference Agenda Released

    - by John Murphy
    The Oracle Transportation Management (OTM) User Conference agenda is now available.   The event brings together users, implementers and prospective customers of OTM.   The event is held annually in Philadelphia with this year's event taking place August 12 - 15.   Follow one of the links to see the complete agenda and to register to attend.  http://otmconference.com/agenda.aspx

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  • Addressing threats introduced by the BYOD trend

    - by kyap
    With the growth of the mobile technology segment, enterprises are facing a new type of threats introduced by the BYOD (Bring Your Own Device) trend, where employees use their own devices (laptops, tablets or smartphones) not necessarily secured to access corporate network and information.In the past - actually even right now, enterprises used to provide laptops to their employees for their daily work, with specific operating systems including anti-virus and desktop management tools, in order to make sure that the pools of laptop allocated are spyware or trojan-horse free to access the internal network and sensitive information. But the BYOD reality is breaking this paradigm and open new security breaches for enterprises as most of the username/password based systems, especially the internal web applications, can be accessed by less or none protected device.To address this reality we can adopt 3 approaches:1. Coué's approach: Close your eyes and assume that your employees are mature enough to know what he/she should or should not do.2. Consensus approach: Provide a list of restricted and 'certified' devices to the internal network. 3. Military approach: Access internal systems with certified laptop ONLYIf you choose option 1: Thanks for visiting my blog and I hope you find the others entries more useful :)If you choose option 2: The proliferation of new hardware and software updates every quarter makes this approach very costly and difficult to maintain.If you choose option 3: You need to find a way to allow the access into your sensitive application from the corporate authorized machines only, managed by the IT administrators... but how? The challenge with option 3 is to find out how end-users can restrict access to certain sensitive applications only from authorized machines, or from another angle end-users can not access the sensitive applications if they are not using the authorized machine... So what if we find a way to store the applications credential secretly from the end-users, and then automatically submit them when the end-users access the application? With this model, end-users do not know the username/password to access the applications so even if the end-users use their own devices they will not able to login. Also, there's no need to reconfigure existing applications to adapt to the new authenticate scheme given that we are still leverage the same username/password authenticate model at the application level. To adopt this model, you can leverage Oracle Enterprise Single Sign On. In short, Oracle ESSO is a desktop based solution, capable to store credentials of Web and Native based applications. At the application startup and if it is configured as an esso-enabled application - check out my previous post on how to make Skype essso-enabled, Oracle ESSO takes over automatically the sign-in sequence with the store credential on behalf of the end-users. Combined with Oracle ESSO Provisioning Gateway, the credentials can be 'pushed' in advance from an actual provisioning server, like Oracle Identity Manager or Tivoli Identity Manager, so the end-users can login into sensitive application without even knowing the actual username and password, so they can not login with other machines rather than those secured by Oracle ESSO.Below is a graphical illustration of this approach:With this model, not only you can protect the access to sensitive applications only from authorized machine, you can also implement much stronger Password Policies in terms of Password Complexity as well as Password Reset Frequency but end-users will not need to remember the passwords anymore.If you are interested, do not hesitate to check out the Oracle Enterprise Single Sign-on products from OTN !

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  • Supercharge your CRM solution with Oracle Policy Automation

    Tune into this conversation with Davin Fifield, VP, Product Development for Oracle Policy Automation to learn how to rapidly deliver customer self-service for product selection, significantly lower training costs for rolling out new call center processes, and in general dramatically improve business agility, consistency and transparency of decision making within and beyond your CRM solution of choice.

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