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  • Announcing a functional best practices White Paper for SIM and RMS integration

    - by Oracle Retail Documentation Team
    Oracle Retail has published a document on My Oracle Support (https://support.oracle.com) that provides you with guidance on how to adopt best practices that best facilitate the integration between the Oracle Retail Merchandising System (RMS) and the Oracle Retail Store Inventory Management System (SIM). Doc ID: 1424596.1This paper highlights some specific functional best practices when integrating Oracle Retail Merchandising System (RMS) and Oracle Retail Store Inventory Management (SIM). The list in this paper is not comprehensive. Topics include: Inventory adjustments Returns to vendor (RTV) Transfer shipping Receipts Receipt unit adjustments Stock order reconcoliation Stock counts Transformable items

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  • Weblogic - Dynamic Clustering in practice by Andy Overton

    - by JuergenKress
    The latest version of Weblogic (12.1.2) includes support for Dynamic Clustering. For more details on what else is new in 12.1.2 see my previous blog post. In this blog post I will look at setting up a dynamic cluster on 2 machines with 4 managed servers (2 on each). I will then deploy an application to the cluster and show how to expand the cluster. What is a dynamic cluster? A dynamic cluster is any cluster that contains one or more dynamic servers. Each server in the cluster will be based upon a single shared server template. The server template allows you to configure each server the same and ensures that servers do not need to be manually configured before being added to the cluster. This allows you to easily scale up or down the number of servers in your cluster without the need for setting up each server manually. Changes made to the server template are rolled out to all servers that use that template. Read the complete article here. WebLogic Partner Community For regular information become a member in the WebLogic Partner Community please visit: http://www.oracle.com/partners/goto/wls-emea ( OPN account required). If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Wiki Technorati Tags: WebLogic 12c cluster,WebLogic,WebLogic Community,Oracle,OPN,Jürgen Kress,Andy Overton

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  • Is It Time To Specialize?

    - by Tim Murphy
    Originally posted on: http://geekswithblogs.net/tmurphy/archive/2013/06/18/is-it-time-to-specialize.aspx Over my career I have made a living as a generalist.  I have been a jack of all trades and a master of none.  It has served me well in that I am able to move from one technology to the other quickly and make myself productive.  Where it becomes a problem is deep knowledge.  I am constantly digging for the things that aren’t basic knowledge.  How do you make a product like WCF or Windows RT do more than just “Hello World”? As an architect I need to be a jack of all trades.  This is what helps me to bring the big picture of a project into focus for developers with different skills to accomplish the goals of the project. It is a key when the mix technologies crosses Windows, Unix and Mainframe with different languages and databases.  The larger the company that the project is for the more likely this scenario will arise. As a consultant and a developer I need to have specialized skills in order to get the job done efficiently.  if I have a SharePoint or Windows Phone project knowing the object model details and possible roadblocks of the technology allow me to stay within budgets as well as better advise the client on technology decisions. What is the solution?  Constant learning and associating with developers who specialize in a variety of technologies is the best thing you can do.  You may have thought you were done with classes when you left college, but in this industry you need to constantly be learning new products and languages.  The ultimate answer is you must generally specialize.  Learn as many subject areas as possible, but go deep when ever you can.  Sleep is overrated.  Good luck. del.icio.us Tags: software development,software architecture,specialization,generalist

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  • JQGrdi PDF Export

    - by thanigai
    Originally posted on: http://geekswithblogs.net/thanigai/archive/2013/06/17/jqgrdi-pdf-export.aspxJQGrid PDF Export The aim of this article is to address the PDF export from client side grid frameworks. The solution is done using the ASP.Net MVC 4 and VisualStudio 2012. The article assumes the developer to have a fair amount of knowledge on ASP.Net MVC and C#. Tools Used Visual Studio 2012 ASP.Net MVC 4 Nuget Package Manager JQGrid  is one of the client grid framework built on top of the JQuery framework. It helps in building a beautiful grid with paging, sorting and exiting options. There are also other features available as extension plugins and developers can write their own if needed. You can download the JQgrid from the  JQGrid  homepage or as NUget package. I have given below the command to download the JQGrid through the package manager console. From the tools menu select “Library Package Manager” and then select “Package Manager Console”. I have given the screenshot below. This command will pull down the latest JQGrid package and adds them in the script folder. Once the script is downloaded and referenced in the project update the bundleconfig file to add the script reference in the pages. Bundleconfig can be found in the  App_Start  folder in the project structure. bundles .Add (newStyleBundle(“~/Content/jqgrid”).Include (“~/Content/ui.jqgrid.css”)); bundles.Add( newScriptBundle( “~/bundles/jquerygrid”) .Include( “~/Scripts/jqGrid/jquery.jqGrid*”)); Once added the config’s refer the bundles to the Views/Shared/LayoutPage.cshtml. Add the following lines to the head section of the page. @Styles.Render(“~/Content/jqgrid”) Add the following lines to the end of the page before html close tags. @Scripts.Render(“~/bundles/jquery”) @Scripts.Render(“~/bundles/jqueryui”) @Scripts.Render(“ ~/bundles/jquerygrid”)              That’s all to be done from the view perspective. Once these steps are done the developer can start coding for the JQGrid. In this example we will modify the HomeController for the demo. The index action will be the default action. We will add an argument for this index action. Let it be nullable bool. It’s just to mark the pdf request. In the Index.cshtml we will add a table tag with an id “ gridTable “. We will use this table for making the grid. Since JQGrid is an extension for the JQUery we will initialize the grid setting at the  script  section of the page. This script section is marked at the end of the page to improve performance. The script section is placed just below the bundle reference for JQuery and JQueryUI. This is the one of improvement factors from “ why slow” provided by yahoo. < tableid=“gridTable”class=“scroll”></ table> < inputtype=“button”value=“Export PDF”onclick=“exportPDF();“/>  @section scripts { <scripttype=“text/javascript”> $(document).ready(function(){$(“#gridTable”).jqGrid({datatype:“json”,url:‘@Url.Action(“GetCustomerDetails”)‘,mtype:‘GET’,colNames:["CustomerID","CustomerName","Location","PrimaryBusiness"],colModel:[{name:"CustomerID",width:40,index:"CustomerID",align:"center"},{name:"CustomerName",width:40,index:"CustomerName",align:"center"},{name:"Location",width:40,index:"Location",align:"center"},{name:"PrimaryBusiness",width:40,index:"PrimaryBusiness",align:"center"},],height:250,autowidth:true,sortorder:“asc”,rowNum:10,rowList:[5,10,15,20],sortname:“CustomerID”,viewrecords:true});});  function exportPDF (){ document . location = ‘ @ Url . Action ( “Index” ) ?pdf=true’ ; } </ script >  } The exportPDF methos just sets the document location to the Index action method with PDF Boolean as true just to mark for download PDF. An inmemory list collection is used for demo purpose. The  GetCustomerDetailsmethod is the server side action method that will provide the data as JSON list. We will see the method explanation below. [ HttpGet] publicJsonResultGetCustomerDetails(){ varresult=new { total=1, page=1, records=customerList.Count(), rows=( customerList.Select( e=>new { id=e.CustomerID, cell=newstring[]{ e.CustomerID.ToString(), e.CustomerName, e.Location, e.PrimaryBusiness}})) .ToArray()}; returnJson( result,  JsonRequestBehavior.AllowGet); }   JQGrid can understand the response data from server in certain format. The server method shown above is taking care of formatting the response so that JQGrid understand the data properly. The response data should contain totalpages, current page, full record count, rows of data with id and remaining columns as string array. The response is built using an anonymous object and will be sent as a MVC JsonResult. Since we are using HttpGet it’s better to mark the attribute as HttpGet and also the JSON requestbehavious as AllowGet. The inmemory list is initialized in the homecontroller constructor for reference. Public class HomeController : Controller{ private readonly Ilist < CustomerViewModel > customerList ; public HomeController (){ customerList=newList<CustomerViewModel>() { newCustomerViewModel{ CustomerID=100, CustomerName=“Sundar”, Location=“Chennai”, PrimaryBusiness=“Teacing”}, newCustomerViewModel{ CustomerID=101, CustomerName=“Sudhagar”, Location=“Chennai”, PrimaryBusiness=“Software”}, newCustomerViewModel{ CustomerID=102, CustomerName=“Thivagar”, Location=“China”, PrimaryBusiness=“SAP”}, }; }  publicActionResultIndex( bool?pdf){ if ( !pdf.HasValue){ returnView( customerList);} else{ stringfilePath=Server.MapPath( “Content”)  +“Sample.pdf”; ExportPDF( customerList,  new string[]{  “CustomerID”,  “CustomerName”,  “Location”,  “PrimaryBusiness” },  filePath); return File ( filePath ,  “application/pdf” , “list.pdf” ); }}   The index actionmethod has a Boolean argument named “pdf”. It’s used to indicate for PDF download. When the application starts this method is first hit for initial page request. For PDF operation a filename is generated and then sent to the  ExportPDF  method which will take care of generating the PDF from the datasource. The  ExportPDF method is listed below.  Private static void ExportPDF<TSource>(IList<TSource>customerList,string [] columns, string filePath){ FontheaderFont=FontFactory.GetFont( “Verdana”,  10,  Color.WHITE); Fontrowfont=FontFactory.GetFont( “Verdana”,  10,  Color.BLUE); Documentdocument=newDocument( PageSize.A4);  PdfWriter writer = PdfWriter . GetInstance ( document ,  new FileStream ( filePath ,  FileMode . OpenOrCreate )); document.Open(); PdfPTabletable=newPdfPTable( columns.Length); foreach ( varcolumnincolumns){ PdfPCellcell=newPdfPCell( newPhrase( column,  headerFont)); cell.BackgroundColor=Color.BLACK; table.AddCell( cell); }  foreach  ( var item in customerList ) { foreach ( varcolumnincolumns){ stringvalue=item.GetType() .GetProperty( column) .GetValue( item) .ToString(); PdfPCellcell5=newPdfPCell( newPhrase( value,  rowfont)); table.AddCell( cell5); } }  document.Add( table); document.Close(); }   iTextSharp is one of the pioneer in PDF export. It’s an opensource library readily available as NUget library. This command will pulldown latest available library. I am using the version 4.1.2.0. The latest version may have changed. There are three main things in this library. Document This is the document class which takes care of creating the document sheet with particular size. We have used A4 size. There is also an option to define the rectangle size. This document instance will be further used in next methods for reference. PdfWriter PdfWriter takes the filename and the document as the reference. This class enables the document class to generate the PDF content and save them in a file. Font Using the FONT class the developer can control the font features. Since I need a nice looking font I am giving the Verdana font. Following this PdfPTable and PdfPCell are used for generating the normal table layout. We have created two set of fonts for header and footer. Font headerFont=FontFactory .GetFont(“Verdana”, 10, Color .WHITE); Font rowfont=FontFactory .GetFont(“Verdana”, 10, Color .BLUE);   We are getting the header columns as string array. Columns argument array is looped and header is generated. We are using the headerfont for this purpose. PdfWriter writer=PdfWriter .GetInstance(document, newFileStream (filePath, FileMode.OpenOrCreate)); document.Open(); PdfPTabletable=newPdfPTable( columns.Length); foreach ( varcolumnincolumns){ PdfPCellcell=newPdfPCell( newPhrase( column,  headerFont)); cell.BackgroundColor=Color.BLACK; table.AddCell( cell); }   Then reflection is used to generate the row wise details and form the grid. foreach  (var item in customerList){ foreach ( varcolumnincolumns) { stringvalue=item.GetType() .GetProperty( column) .GetValue( item) .ToString(); PdfPCellcell5=newPdfPCell( newPhrase( value,  rowfont)); table.AddCell( cell5); } } document . Add ( table ); document . Close ();   Once the process id done the pdf table is added to the document and document is closed to write all the changes to the filepath given. Then the control moves to the controller which will take care of sending the response as a JSON result with a filename. If the file name is not given then the PDF will open in the same page otherwise a popup will open up asking whether to save the file or open file. Return File(filePath, “application/pdf”,“list.pdf”);   The final result screen is shown below. PDF file opened below to show the output. Conclusion: This is how the export pdf is done for JQGrid. The problem area that is addressed here is the clientside grid frameworks won’t support PDF’s export. In that time it’s better to have a fine grained control over the data and generated PDF. iTextSharp has helped us to achieve our goal.

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  • Silverlight Cream for March 05, 2011 -- #1053

    - by Dave Campbell
    In this all-sumbittal (while I was at MVP11) Issue: Michael Washington(-2-), goldytech, JFo, Andrea Boschin, Jonathan Marbutt, Gregor Biswanger, Michael Wolf, and Peter Kuhn. Above the Fold: Silverlight: "A Simple Bindable CheckboxList Control" Jonathan Marbutt WP7: "Struggles with the Panorama Control" JFo Lightswitch: "HTML (including HTML 5) and LightSwitch at the same time?" Michael Washington From SilverlightCream.com: LightSwitch vs HTML 5 ? In his first post-MVP11 post, Michael Washington takes on HTML5 with a Lightswitch discussion. Good discussion follows in the comments also. HTML (including HTML 5) and LightSwitch at the same time? Michael Washington's 2nd post is a great tutorial on creating a re-usable business layer with Lightswitch... all good stuff, and look for more from Michael as Lightswitch matures. How to add Computed Properties in WCF Ria Services on client goldytech has a new post up about providing real-time solutions to client-side calculations with WCF RIA services. Struggles with the Panorama Control JFo details a problem he had with the Panorama control on WP7... detailing 4 problems she had and her solutions... well thought-out explanations too.. a definite good read... and another blogger to add to my list! Windows Phone 7 - Part #7: Understanding Push Notifications Andrea Boschin has part 7 of his WP7 series up at SilverlightShow, concentrating on Push Notifications this time out... great explanation of push notifications in this tutorial from the service and phone side with a working sample to boot. A Simple Bindable CheckboxList Control Jonathan Marbutt took a completely different direction than most and created his own Bindable CheckboxList by starting with ContentControl rather than a Listbox as most do... pretty cool and all the source. Own routed events in Silverlight I met Gregor Biswanger at the MVP Summit and asked him to send me his blog run through Microsoft Translator ... here's a great post on routed events he did back in November... and a discussion of his CallMethodAction Behavior... which looks like another good post subject! Creating a Silverlight Out-of-Browser Splash Screen Michael Wolf has a post up discussing OOB splash screens... I like his "White screen of Awesome" definition ... I'm very familiar with that :) ... check out his solution for getting around that white screen, and lots of external links too. XNA for Silverlight developers: Part 5 - Input (touch + gestures) Peter Kuhn has Part 5 in his tutorial series on XNA for Silverlight devs up at SilverlightShow... this time covering touch and gestures ... how to enable and read gestures, and the difference between Silverlight and XNA in the touch department. Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight    Silverlight 3    Silverlight 4    Windows Phone MIX10

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  • Programa Talleres FMW Mayo y Junio 2010

    - by [email protected]
    PROGRAMA TALLERES FMW Mayo y Junio 2010 Enterprise 2.0 TALLER FECHA LOCALIZACIÓN Enterprise 2.0 y Redes Sociales Empresariales (Webcenter Spaces) 03/05/10 Madrid Digitalización (IP/M) 10/05/10 Madrid Gestión Documental y Records Management (UCM/URM) 11/05/10 Barcelona Gestión de Contenidos Web y portales (UCM + WC Suite) 25/05/10 Barcelona Gestión Documental y Records Management (UCM/URM) 19/05/10 Madrid Gestión de Contenidos Web y portales (UCM + WC Suite) 31/05/10 Madrid Service Oriented Architecture (SOA) TALLER FECHA LOCALIZACIÓN Construccion de Modelos de Negocio con BPEL 11g 13/05/10 Madrid Automatización de Procesos de Negocio con Oracle BPM 20/05/10 Madrid Oracle WebLogic 27/05/10 Madrid Gestión de Ciclo de Vida SOA Sobre un Repositorio Empresarial 11/05/10 Madrid Desarrollo de Aplicaciones de Alto Rendimiento con Oracle Coherence 18/05/10 Madrid Plataforma de Integración de Datos (ODI) 25/05/10 Madrid Business Activity Monitoring 11g (BAM) 13/05/10 Barcelona Inscribirse:

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  • Teach Your Kid to Code (&hellip;and Vote early!)

    - by Steve Michelotti
    Next Tuesday I will be at the CMAP main meeting presenting Teach Your Kid to Code. Next Tuesday is of course Election Day so you have to make sure you vote early in order to get over to CMAP for the 7:00PM presentation. I will be co-presenting this talk with my 5th grade son. Here is the abstract: Have you ever wanted a way to teach your kid to code? For that matter, have you ever wanted to simply be able to explain to your kid what you do for a living? Putting things in a context that a kid can understand is not as easy as it sounds. If you are someone curious about these concepts, this is a “can’t miss” presentation that will be co-presented by Justin Michelotti (5th grader) and his father. Bring your kid with you to CMAP for this fun and educational session. We will show tools you may not have been aware of like SmallBasic and Kodu – we’ll even throw in a little Visual Studio and Windows 8! Concepts such as variables, conditionals, loops, and functions will be covered while we introduce object oriented concepts without any of the confusing words. Kids are not required for entry! I promise this will be an entertaining presentation! We hope to see you (and your kids) there. Click here for details.

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  • Tab Sweep: Logging, WebSocket, NoSQL, Vaadin, RESTful, Task Scheduling, Environment Entries, ...

    - by arungupta
    Recent Tips and News on Java, Java EE 6, GlassFish & more : • Detailed Logging Output with GlassFish Server, Hibernate, and Log4j (wikis.oracle.com) • Serving Static Content on WebLogic and GlassFish (Colm Divilly) • Java EE and communication between applications (Martin Crosnier) • What are the new features in Java EE 6? (jguru) • Standardizing JPA for NoSQL: are we there yet? (Emmanuel) • Create an Asynchronous JAX-WS Web Service and call it from Oracle BPEL 11g (Bob) • Programmatic Login to Vaadin application with JAAS utilizing JavaEE6 features and Spring injection (vaadin) • Is in an EJB injected EntityManager thread-safe? (Adam Bien) • Websocket using Glassfish (demj33) • Designing and Testing RESTful web services [ UML, REST CLIENT ] (Mamadou Lamine Ba) • Glassfish hosting -Revion.com Glassfish Oracle hosting (revion.com) • Task Scheduling in Java EE 6 on GlassFish using the Timer Service (Micha Kops) • JEE 6 Environmental Enterprise Entries and Glassfish (Slim Ouertani) • Top 10 Causes of Java EE Enterprise Performance Problems (Pierre - Hugues Charbonneau)

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  • Tackling Security and Compliance Barriers with a Platform Approach to IDM: Featuring SuperValu

    - by Darin Pendergraft
    On October 25, 2012 ISACA and Oracle sponsored a webcast discussing how SUPERVALU has embraced the platform approach to IDM.  Scott Bonnell, Sr. Director of Product Management at Oracle, and Phil Black, Security Director for IAM at SUPERVALU discussed how a platform strategy could be used to formulate an upgrade plan for a large SUN IDM installation. See the webcast replay here: ISACA Webcast Replay (Requires Internet Explorer or Chrome) Some of the main points discussed in the webcast include: Getting support for an upgrade project by aligning with corporate initiatives How to leverage an existing IDM investment while planning for future growth How SUN and Oracle IDM architectures can be used in a coexistance strategy Advantages of a rationalized, modern, IDM Platform architecture ISACA Webcast Featuring SuperValu - Tackling Security and Compliance Barriers with a Platform Approach to Identity Management from OracleIDM  

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  • links for 2010-05-26

    - by Bob Rhubart
    @vambenempe - Dear Cloud API, your fault line is showing "I am talking about the dreadful state of fault reporting in remote APIs, from Twitter to Cloud interfaces. They are badly described in the interface documentation and the implementations often don’t even conform to what little is documented." -- William Vambenempe (tags: oracle otn cloud) @oraclebase: Consuming Web Services using PL/SQL Oracle ACE Director Tim Hall shares a couple of solutions for consuming web services using PL/SQL. (tags: oracle otn oracleace soa sql webservices) Douwe Pieter van den Bos: IT Project misstep: To Serve and Protect "Thoughts and vision change during time. We gain new insights and other people share their knowledge. This is exactly why software development projects need to be based on a change facilitating manner, not trying to avoid change, or make it more difficult." -- Douwe Pieter van den Bos (tags: oracle otn architect projectmanagement innovation)

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  • SharePoint 2010 Information Worker VM available for download

    - by Enrique Lima
    If you interested in a test drive of the technologies around the Wave 14 launch, take look at the VM made available from Microsoft. It is a very well rounded option to explore the new products. 2010 Information Worker Demonstration and Evaluation Virtual Machine Note:  It is important to understand you will need a system with Hyper-V to import this VM and get it off and working.  Also, make sure you keep a copy of the original unpacked VM as this is based on a trial version of the OS (time bombed) and there is a chance to rearm the VM, but you are better off either keeping the original files or taking a snapshot as soon as the VM is living in your Hyper-V environment.

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  • API's

    - by raghu.yadav
    lets dump API's here .... // if you want to put/get something in/from the pageFlowScope, use thisMap pfsMap = AdfFacesContext.getCurrentInstance().getPageFlowScope(); pfsMap.put(key, value); // pfsMap.put("#{pageFlowScope.param}, "sample"); pfsMap.get(key); // pfsMap.get("#{pageFlowScope.param} // if you want to set bean's property value, use this MyBackingBean bean = (MyBackingBean)pfsMap.get("my_backing_bean_name"); // the name under which the bean is registered in the task flow bean.setMyParam(newValue);

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  • MySQL and Hadoop Integration - Unlocking New Insight

    - by Mat Keep
    “Big Data” offers the potential for organizations to revolutionize their operations. With the volume of business data doubling every 1.2 years, analysts and business users are discovering very real benefits when integrating and analyzing data from multiple sources, enabling deeper insight into their customers, partners, and business processes. As the world’s most popular open source database, and the most deployed database in the web and cloud, MySQL is a key component of many big data platforms, with Hadoop vendors estimating 80% of deployments are integrated with MySQL. The new Guide to MySQL and Hadoop presents the tools enabling integration between the two data platforms, supporting the data lifecycle from acquisition and organisation to analysis and visualisation / decision, as shown in the figure below The Guide details each of these stages and the technologies supporting them: Acquire: Through new NoSQL APIs, MySQL is able to ingest high volume, high velocity data, without sacrificing ACID guarantees, thereby ensuring data quality. Real-time analytics can also be run against newly acquired data, enabling immediate business insight, before data is loaded into Hadoop. In addition, sensitive data can be pre-processed, for example healthcare or financial services records can be anonymized, before transfer to Hadoop. Organize: Data is transferred from MySQL tables to Hadoop using Apache Sqoop. With the MySQL Binlog (Binary Log) API, users can also invoke real-time change data capture processes to stream updates to HDFS. Analyze: Multi-structured data ingested from multiple sources is consolidated and processed within the Hadoop platform. Decide: The results of the analysis are loaded back to MySQL via Apache Sqoop where they inform real-time operational processes or provide source data for BI analytics tools. So how are companies taking advantage of this today? As an example, on-line retailers can use big data from their web properties to better understand site visitors’ activities, such as paths through the site, pages viewed, and comments posted. This knowledge can be combined with user profiles and purchasing history to gain a better understanding of customers, and the delivery of highly targeted offers. Of course, it is not just in the web that big data can make a difference. Every business activity can benefit, with other common use cases including: - Sentiment analysis; - Marketing campaign analysis; - Customer churn modeling; - Fraud detection; - Research and Development; - Risk Modeling; - And more. As the guide discusses, Big Data is promising a significant transformation of the way organizations leverage data to run their businesses. MySQL can be seamlessly integrated within a Big Data lifecycle, enabling the unification of multi-structured data into common data platforms, taking advantage of all new data sources and yielding more insight than was ever previously imaginable. Download the guide to MySQL and Hadoop integration to learn more. I'd also be interested in hearing about how you are integrating MySQL with Hadoop today, and your requirements for the future, so please use the comments on this blog to share your insights.

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  • A Complete Customer Experience Solution (3 of 3 in 'No Customer Left Behind' Series)

    - by Kathryn Perry
    A guest post by David Vap, Group Vice President, Oracle Applications Product Development In my previous post, I talked about taking three concrete steps to improve your customers' overall experiences: 1) understand your customer, 2) empower your ecosystem, and 3) adapt your business. To do these effectively and efficiently, it's important to find the right technology that can bridge the gaps across your channels, interactions, departments, and repositories. Oracle has spent the past three years and more than six billion dollars acquiring and developing some of the world's best-of-breed applications. The result is the most comprehensive customer experience (CX) portfolio offering in the World - bar none: ATG Best in Class Selling Experiences Fatwire Best in Class Marketing Experiences Inquira Best in Class Support Experiences Endecca Best in Class Search Experiences RightNow Best in Class Service Experiences Vitrue & Involver Best in Class Social Marketing Collective Intellect Best In Class Social Listening We don't expect organizations to eat the CX elephant in one bite, nor should they try to. There are key strategic initiatives within each of the four main pillars of our customer experience offering for which we deliver solutions: 1. Customer Experience for Marketing Social Listening and Engagement Social Marketing Marketing Websites Demand Generation and Lead Management Marketing and Loyalty Management 2. Customer Experience for Commerce Search, Navigation & Content Delivery Cross-Channel Commerce Targeting & Product Recommendations Social Commerce Order Management & Fulfillment Retail Store Operations 3. Customer Experience for Sales Sales Force Automation Social Selling Territory & Quota Management Revenue Forecasting Partner Relationship Management Quote to Cash Incentive Compensation 4. Customer Experience for Service Cross-Channel Customer Service Knowledge Management Social Customer Service Eligibility Management Contracts, Assets, and Entitlements Industry-Specific Solutions eBilling Oracle's customer experience portfolio is socially infused at each layer of our pillars rather than simply bolted on as a side process. This combines with the power of the Cloud to run the parts of the solution that need the access, efficiency, and agility from a managed infrastructure. You can get the compliance control from on-premise backbone infrastructure systems that run your business and don't change that often. Please take advantage of our teams of Oracle customer experience professionals and our key agency and technology partner ecosystem. They can help you develop strategic solution roadmaps that build and deliver customer experience and that are tailored to your business needs and objectives. No one has built a better customer service portfolio to manage the entire customer journey than Oracle. It is backed by CX thought leadership programs, a commitment from our executives, and a worldview that your technology decisions must be driven by your customer experiences to succeed. If you’d like to follow up on this conversation, please leave a comment or contact me at [email protected]. You can get more information on Oracle’s complete customer experience solution here.

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  • NRF Week - Disney Store Tour

    - by sarah.taylor(at)oracle.com
    Disney has created a real buzz at this year's NRF event. Yesterday morning we began the Oracle Retail Exchange program with a visit to the flagship Disney store in Times Square. Additionally Oracle made a key announcement with Disney  on Oracle Retail's Point of Sale implementation in 330 stores worldwide. Today   Disney's Steve Finney gave a super session on The Magic of Disney at the NRF Big Show. We also saw Disney making an exclusive news announcement about their plans for Global store openings at the Oracle trade show stand - with a little help from Mickey and Minnie Mouse. Disney Stores have been entirely reinvented since the company in 2008 took ownership after previously franchising the retail arm of the business. They have subsequently been a strong Oracle partner and technology has played a key role in their re imagination of the store environment. The new Imagination stores have a 20% higher footfall and margins are up 25%. The Disney brand is synonymous with magical and memorable experiences for children of all ages. The company is achieving a unique retail experience that delights children and shareholders alike! Technology is a key pillar in helping to deliver on both a strong operating model and a unique customer experience - the best thirty minutes in a child's day is their aim. Steve Finney this morning said their technology has to be as reliable as a theme park ride. Store experiences are much more enjoyable when there are short waiting times and children can interact with their favourite characters through magic mirrors, mobile point of sale, touch screens and custom animations that are digitally transmitted to stores globally. The Oracle Retail Point of Sale with iPad touch screens reduces check out times, stores customer data, ensures that promotions are delivered accurately and reduces losses. This means higher levels of guest conversion, increased availability and convenience for customers who want to check availability at other locations. Disney is a pioneer. At NRF's 100th show, we had the privilege of learning from a retailer using technology as a creative force to drive their business forward.

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  • First JSRs Proposed for Java EE 7

    - by Jacob Lehrbaum
    With the approval of Java SE 7 and Java SE 8 JSRs last month, attention is now shifting towards the Java EE platform.  While functionality pegged for Java EE 7 was previewed at least as early as Devoxx, the filing of these JSRs marks the first, officially proposed, specifications for the next generation of the popular application server standard.  Let's take a quick look at the proposed new functionality.Java Persistence API 2.1The first of the new proposed specifications is JSR 338: Java Persistence API (JPA) 2.1. JPA is designed for use with both Java EE and Java SE and: "deals with the way relational data is mapped to Java objects ("persistent entities"), the way that these objects are stored in a relational database so that they can be accessed at a later time, and the continued existence of an entity's state even after the application that uses it ends. In addition to simplifying the entity persistence model, the Java Persistence API standardizes object-relational mapping." (more about JPA)JAX-RS 2.0The second of the new Java specifications that have been proposed is JSR 339, otherwise known as JAX-RS 2.0. JAX-RS provides an API that enables the easy creation of web services using the Representational State Transfer (REST) architecture.  Key features proposed in the new JSR include a Client API, improved support for URIs, a Model-View-Controller architecture and much more!More informationOfficial proposal for Java Persistence 2.1 (jcp.org)Official proposal for JAX-RS 2.0 (jcp.org)Kicking off Java EE 7 with 2 JSRs: JAX-RS 2.0 / JPA 2.1 (the Aquarium)

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  • OWB 11gR2 for Windows Standalone Installer Now Available!

    - by antonio romero
    The 11gR2 Windows 32-bit standalone is out: http://www.oracle.com/technology/software/products/warehouse/index.html Tips: You may have to clear your browser cache to get the version of the page with the download link. Windows 7 is not specifically supported at this time. If you are on Windows 7, we have anecdotal accounts of Design Center running quite well in XP Mode.  On other 64-bit Windows platforms, we recommend a virtual machine installation of a certified Windows platform. Come and get it! Join our OWB linkedin group: http://www.linkedin.com/groups?gid=140609

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  • Adding attachments to HumanTasks *beforehand*

    - by ccasares
    For an demo I'm preparing along with a partner, we need to add some attachments to a HumanTask beforehand, that is, the attachment must be associated already to the Task by the time the user opens its Form. How to achieve this?, indeed it's quite simple and just a matter of some mappings to the Task's input execData structure. Oracle BPM supports "default" attachments (which use BPM tables) or UCM-based ones. The way to insert attachments for both methods is pretty similar. With default attachments When using default attachments, first we need to have the attachment payload as part of the BPM process, that is, must be contained in a variable. Normally the attachment content is binary, so we'll need first to convert it to a base64-string (not covered on this blog entry). What we need to do is just to map the following execData parameters as part of the input of the HumanTask: execData.attachment[n].content            <-- the base64 payload data execData.attachment[n].mimeType           <-- depends on your attachment                                               (e.g.: "application/pdf") execData.attachment[n].name               <-- attachment name (just the name you want to                                               use. No need to be the original filename) execData.attachment[n].attachmentScope    <-- BPM or TASK (depending on your needs) execData.attachment[n].storageType        <-- TASK execData.attachment[n].doesBelongToParent <-- false (not sure if this one is really                                               needed, but it definitely doesn't hurt) execData.attachment[n].updatedBy          <-- username who is attaching it execData.attachment[n].updatedDate        <-- dateTime of when this attachment is                                               attached  Bear in mind that the attachment structure is a repetitive one. So if you need to add more than one attachment, you'll need to use XSLT mapping. If not, the Assign mapper automatically adds [1] for the iteration.  With UCM-based attachments With UCM-based attachments, the procedure is basically the same. We'll need to map some extra fields and not to map others. The tricky part with UCM-based attachments is what we need to know beforehand about the attachment itself. Of course, we don't need to have the payload, but a couple of information from the attachment that must be checked in already in UCM. First, let's see the mappings: execData.attachment[n].mimeType           <-- Document's dFormat attribute (1) execData.attachment[n].name               <-- attachment name (just the name you want to                                               use. No need to be the original filename) execData.attachment[n].attachmentScope    <-- BPM or TASK (depending on your needs) execData.attachment[n].storageType        <-- UCM execData.attachment[n].doesBelongToParent <-- false (not sure if this one is really                                               needed, but it definitely doesn't hurt) execData.attachment[n].updatedBy          <-- username who is attaching it execData.attachment[n].updatedDate        <-- dateTime of when this attachment is                                               attached  execData.attachment[n].uri                <-- "ecm://<dID>" where dID is document's dID                                      attribute (2) execData.attachment[n].ucmDocType         <-- Document's dDocType attribute (3) execData.attachment[n].securityGroup      <-- Document's dSecurityGroup attribute (4) execData.attachment[n].revision           <-- Document's dRevisionID attribute (5) execData.attachment[n].ucmMetadataItem[1].name  <-- "DocUrl" execData.attachment[n].ucmMetadataItem[1].type  <-- STRING execData.attachment[n].ucmMetadataItem[1].value <-- Document's url attribute (6)  Where to get those (n) fields? In my case I get those from a Search call to UCM (not covered on this blog entry) As I mentioned above, we must know which UCM document we're going to attach. We may know its ID, its name... whatever we need to uniquely identify it calling the IDC Search method. This method returns ALL the info we need to attach the different fields labeled with a number above.  The only tricky one is (6). UCM Search service returns the url attribute as a context-root without hostname:port. E.g.: /cs/groups/public/documents/document/dgvs/mdaw/~edisp/ccasareswcptel000239.pdf However we do need to include the full qualified URL when mapping (6). Where to get the http://<hostname>:<port> value? Honestly, I have no clue. What I use to do is to use a BPM property that can always be modified at runtime if needed. There are some other fields that might be needed in the execData.attachment structure, like account (if UCM's is using Accounts). But for demos I've never needed to use them, so I'm not sure whether it's necessary or not. Feel free to add some comments to this entry if you know it ;-)  That's all folks. Should you need help with the UCM Search service, let me know and I can write a quick entry on that topic.

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  • Clusterware 11gR2 &ndash; Setting up an Active/Passive failover configuration

    - by Gilles Haro
    Oracle is providing a large range of interesting solutions to ensure High Availability of the database. Dataguard, RAC or even both configurations (as recommended by Oracle for a Maximum Available Architecture - MAA) are the most frequently found and used solutions. But, when it comes to protecting a system with an Active/Passive architecture with failover capabilities, people often thinks to other expensive third party cluster systems. Oracle Clusterware technology, which comes along at no extra-cost with Oracle Database or Oracle Unbreakable Linux, is - in the knowing of most people - often linked to Oracle RAC and therefore, is seldom used to implement failover solutions. Oracle Clusterware 11gR2  (a part of Oracle 11gR2 Grid Infrastructure)  provides a comprehensive framework to setup automatic failover configurations. It is actually possible to make "failover-able'", and then to protect, almost any kind of application (from the simple xclock to the most complex Application Server). Quoting Oracle: “Oracle Clusterware is a portable cluster software that allows clustering of single servers so that they cooperate as a single system. Oracle Clusterware also provides the required infrastructure for Oracle Real Application Clusters (RAC). In addition Oracle Clusterware enables the protection of any Oracle application or any other kind of application within a cluster.” In the next couple of lines, I will try to present the different steps to achieve this goal : Have a fully operational 11gR2 database protected by automatic failover capabilities. I assume you are fluent in installing Oracle Database 11gR2, Oracle Grid Infrastructure 11gR2 on a Linux system and that ASM is not a problem for you (as I am using it as a shared storage). If not, please have a look at Oracle Documentation. As often, I made my tests using an Oracle VirtualBox environment. The scripts are tested and functional on my system. Unfortunately, there can always be a typo or a mistake. This blog entry does not replace a course around the Clusterware Framework. I just hope it will let you see how powerful it is and that it will give you the whilst to go further with it...  Note : This entry has been revised (rev.2) following comments from Philip Newlan. Prerequisite 2 Linux boxes (OELCluster01 and OELCluster02) at the same OS level. I used OEL 5 Update 5 with an Enterprise Kernel. Shared Storage (SAN). On my VirtualBox system, I used Openfiler to simulate the SAN Oracle 11gR2 Database (11.2.0.1) Oracle 11gR2 Grid Infrastructure (11.2.0.1)   Step 1 - Install the software Using asmlib, create 3 ASM disks (ASM_CRS, ASM_DTA and ASM_FRA) Install Grid Infrastructure for a cluster (OELCluster01 and OELCluster02 are the 2 nodes of the cluster) Use ASM_CRS to store Voting Disk and OCR. Use SCAN. Install Oracle Database Standalone binaries on both nodes. Use asmca to check/mount the disk groups on 2 nodes Use dbca to create and configure a database on the primary node Let's name it DB11G. Copy the pfile, password file to the second node. Create adump directoty on the second node.   Step 2 - Setup the resource to be protected After its creation with dbca, the database is automatically protected by the Oracle Restart technology available with Grid Infrastructure. Consequently, it restarts automatically (if possible) after a crash (ex: kill -9 smon). A database resource has been created for that in the Cluster Registry. We can observe this with the command : crsctl status resource that shows and ora.dba11g.db entry. Let's save the definition of this resource, for future use : mkdir -p /crs/11.2.0/HA_scripts chown oracle:oinstall /crs/11.2.0/HA_scripts crsctl status resource ora.db11g.db -p > /crs/11.2.0/HA_scripts/myResource.txt Although very interesting, Oracle Restart is not cluster aware and cannot restart the database on any other node of the cluster. So, let's remove it from the OCR definitions, we don't need it ! srvctl stop database -d DB11G srvctl remove database -d DB11G Instead of it, we need to create a new resource of a more general type : cluster_resource. Here are the steps to achieve this : Create an action script :  /crs/11.2.0/HA_scripts/my_ActivePassive_Cluster.sh #!/bin/bash export ORACLE_HOME=/oracle/product/11.2.0/dbhome_1 export ORACLE_SID=DB11G case $1 in 'start')   $ORACLE_HOME/bin/sqlplus /nolog <<EOF   connect / as sysdba   startup EOF   RET=0   ;; 'stop')   $ORACLE_HOME/bin/sqlplus /nolog <<EOF   connect / as sysdba   shutdown immediate EOF   RET=0   ;; 'clean')   $ORACLE_HOME/bin/sqlplus /nolog <<EOF   connect / as sysdba   shutdown abort    ##for i in `ps -ef | grep -i $ORACLE_SID | awk '{print $2}' ` ;do kill -9 $i; done EOF   RET=0   ;; 'check')    ok=`ps -ef | grep smon | grep $ORACLE_SID | wc -l`    if [ $ok = 0 ]; then      RET=1    else      RET=0    fi    ;; '*')      RET=0   ;; esac if [ $RET -eq 0 ]; then    exit 0 else    exit 1 fi   This script must provide, at least, methods to start, stop, clean and check the database. It is self-explaining and contains nothing special. Just be aware that it must be runnable (+x), it runs as Oracle user (because of the ACL property - see later) and needs to know about the environment. Also make sure it exists on every node of the cluster. Moreover, as of 11.2, the clean method is mandatory. It must provide the “last gasp clean up”, for example, a shutdown abort or a kill –9 of all the remaining processes. chmod +x /crs/11.2.0/HA_scripts/my_ActivePassive_Cluster.sh scp  /crs/11.2.0/HA_scripts/my_ActivePassive_Cluster.sh   oracle@OELCluster02:/crs/11.2.0/HA_scripts Create a new resource file, based on the information we got from previous  myResource.txt . Name it myNewResource.txt. myResource.txt  is shown below. As we can see, it defines an ora.database.type resource, named ora.db11g.db. A lot of properties are related to this type of resource and do not need to be used for a cluster_resource. NAME=ora.db11g.db TYPE=ora.database.type ACL=owner:oracle:rwx,pgrp:oinstall:rwx,other::r-- ACTION_FAILURE_TEMPLATE= ACTION_SCRIPT= ACTIVE_PLACEMENT=1 AGENT_FILENAME=%CRS_HOME%/bin/oraagent%CRS_EXE_SUFFIX% AUTO_START=restore CARDINALITY=1 CHECK_INTERVAL=1 CHECK_TIMEOUT=600 CLUSTER_DATABASE=false DB_UNIQUE_NAME=DB11G DEFAULT_TEMPLATE=PROPERTY(RESOURCE_CLASS=database) PROPERTY(DB_UNIQUE_NAME= CONCAT(PARSE(%NAME%, ., 2), %USR_ORA_DOMAIN%, .)) ELEMENT(INSTANCE_NAME= %GEN_USR_ORA_INST_NAME%) DEGREE=1 DESCRIPTION=Oracle Database resource ENABLED=1 FAILOVER_DELAY=0 FAILURE_INTERVAL=60 FAILURE_THRESHOLD=1 GEN_AUDIT_FILE_DEST=/oracle/admin/DB11G/adump GEN_USR_ORA_INST_NAME= GEN_USR_ORA_INST_NAME@SERVERNAME(oelcluster01)=DB11G HOSTING_MEMBERS= INSTANCE_FAILOVER=0 LOAD=1 LOGGING_LEVEL=1 MANAGEMENT_POLICY=AUTOMATIC NLS_LANG= NOT_RESTARTING_TEMPLATE= OFFLINE_CHECK_INTERVAL=0 ORACLE_HOME=/oracle/product/11.2.0/dbhome_1 PLACEMENT=restricted PROFILE_CHANGE_TEMPLATE= RESTART_ATTEMPTS=2 ROLE=PRIMARY SCRIPT_TIMEOUT=60 SERVER_POOLS=ora.DB11G SPFILE=+DTA/DB11G/spfileDB11G.ora START_DEPENDENCIES=hard(ora.DTA.dg,ora.FRA.dg) weak(type:ora.listener.type,uniform:ora.ons,uniform:ora.eons) pullup(ora.DTA.dg,ora.FRA.dg) START_TIMEOUT=600 STATE_CHANGE_TEMPLATE= STOP_DEPENDENCIES=hard(intermediate:ora.asm,shutdown:ora.DTA.dg,shutdown:ora.FRA.dg) STOP_TIMEOUT=600 UPTIME_THRESHOLD=1h USR_ORA_DB_NAME=DB11G USR_ORA_DOMAIN=haroland USR_ORA_ENV= USR_ORA_FLAGS= USR_ORA_INST_NAME=DB11G USR_ORA_OPEN_MODE=open USR_ORA_OPI=false USR_ORA_STOP_MODE=immediate VERSION=11.2.0.1.0 I removed database type related entries from myResource.txt and modified some other to produce the following myNewResource.txt. Notice the NAME property that should not have the ora. prefix Notice the TYPE property that is not ora.database.type but cluster_resource. Notice the definition of ACTION_SCRIPT. Notice the HOSTING_MEMBERS that enumerates the members of the cluster (as returned by the olsnodes command). NAME=DB11G.db TYPE=cluster_resource DESCRIPTION=Oracle Database resource ACL=owner:oracle:rwx,pgrp:oinstall:rwx,other::r-- ACTION_SCRIPT=/crs/11.2.0/HA_scripts/my_ActivePassive_Cluster.sh PLACEMENT=restricted ACTIVE_PLACEMENT=0 AUTO_START=restore CARDINALITY=1 CHECK_INTERVAL=10 DEGREE=1 ENABLED=1 HOSTING_MEMBERS=oelcluster01 oelcluster02 LOGGING_LEVEL=1 RESTART_ATTEMPTS=1 START_DEPENDENCIES=hard(ora.DTA.dg,ora.FRA.dg) weak(type:ora.listener.type,uniform:ora.ons,uniform:ora.eons) pullup(ora.DTA.dg,ora.FRA.dg) START_TIMEOUT=600 STOP_DEPENDENCIES=hard(intermediate:ora.asm,shutdown:ora.DTA.dg,shutdown:ora.FRA.dg) STOP_TIMEOUT=600 UPTIME_THRESHOLD=1h Register the resource. Take care of the resource type. It needs to be a cluster_resource and not a ora.database.type resource (Oracle recommendation) .   crsctl add resource DB11G.db  -type cluster_resource -file /crs/11.2.0/HA_scripts/myNewResource.txt Step 3 - Start the resource crsctl start resource DB11G.db This command launches the ACTION_SCRIPT with a start and a check parameter on the primary node of the cluster. Step 4 - Test this We will test the setup using 2 methods. crsctl relocate resource DB11G.db This command calls the ACTION_SCRIPT  (on the two nodes)  to stop the database on the active node and start it on the other node. Once done, we can revert back to the original node, but, this time we can use a more "MS$ like" method :Turn off the server on which the database is running. After short delay, you should observe that the database is relocated on node 1. Conclusion Once the software installed and the standalone database created (which is a rather common and usual task), the steps to reach the objective are quite easy : Create an executable action script on every node of the cluster. Create a resource file. Create/Register the resource with OCR using the resource file. Start the resource. This solution is a very interesting alternative to licensable third party solutions. References Clusterware 11gR2 documentation Oracle Clusterware Resource Reference Clusterware for Unbreakable Linux Using Oracle Clusterware to Protect A Single Instance Oracle Database 11gR1 (to have an idea of complexity) Oracle Clusterware on OTN   Gilles Haro Technical Expert - Core Technology, Oracle Consulting   

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  • OBIEE 11.1.1 - BI Design Best Practices Whitepaper V1.2

    - by Nicolas Barasz
    Oracle BI Principles. Repository design best practices. Dashboards and reports design best practices. 10g Upgrade considerations. This new version includes 40 more slides than the previous one. Multiple new best practices specific to 11g and a lot of new information about upgrade from 10g. Click here to download (Right click or option-click the link and choose "Save As..." to download this pdf file)

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  • Harry Foxwell talks about "Oracle Solaris 11 System Administration: The Complete Reference"

    - by Glynn Foster
    In a previous blog entry, New Oracle Solaris 11 Administration book, I blogged about the fact that a new book has been written to provide an excellent resource for administrators starting to learn some of the new features in Oracle Solaris 11. Despite an extensive set of online resources from the Oracle Technology Network, it's also useful to have something in the bookshelf that you can quickly refer to - and Harry Foxwell and his team of co-authors have done just that. Check out the video below where Harry goes into detail about why the book was written, details about the target audience, and what he's excited about in Oracle Solaris 11. Best of all though, is the fact that this is a brilliant book for any inspiring Linux administrator who wants to start getting to know the Oracle Solaris operating system a little better.

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  • Non-English Character Display in Oracle SQL Developer

    - by thatjeffsmith
    I get a variation on this question at least once a week, if not more frequently. I’m from Israel, and the language on the databases is Hebrew. When I use the old and deprecated SQL*Plus (windows rich client) I can see the hebrew clearly, when I use the latest SQL Developer, I get gibberish. This question appears on the forums about every week or so as well. So what’s the deal? Well, it starts with a basic misunderstanding of NLS Client parameters. These should accurately reflect the language and locality setup on your LOCAL machine. DO NOT COPY what’s set in the database. The these parameters work together with the database so that information can be transferred back and forth correctly. Having the wrong NLS parameters locally can be bad. [ORACLE DOCS]Setting the NLS_LANG parameter properly is essential to proper data conversion. The character set that is specified by the NLS_LANG parameter should reflect the setting for the client operating system. Setting NLS_LANG correctly enables proper conversion from the client operating system character encoding to the database character set. When these settings are the same, Oracle Database assumes that the data being sent or received is encoded in the same character set as the database character set, so character set validation or conversion may not be performed. This can lead to corrupt data if conversions are necessary. OK, so what are you supposed to do? Set the Font! 9 times out of 10, this preference fixes the problem with display issues. Make sure you set a Font that supports the characters you’re trying to display. It’s as simple as that. This preference defines the font used to display characters in the editors and the data grids. If you have it set to a font that doesn’t have Hebrew character support – you’re not going to see Hebrew in SQL Developer. A few years ago…wow, like 15 years ago, I learned that the Tohama Font is pretty Unicode-friendly. Bad Font Selection A Font that’s not non-English friendly Good Font Selection Exact same text, except rendered with the Tahoma font Summary Having problems seeing non-English text in SQL Developer? Check the font! And do not start messing with NLS parameters without talking to your DBA first.

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  • Oracle is #1 in the RDBMS Sector for 2011

    - by jgelhaus
    Gartner 2011 Worldwide RDBMS Market Share Reports 48.8% revenue share for Oracle (*) Gartner has published their market share numbers for 2011 based on total software revenues.  According to Gartner, Oracle: is #1 in worldwide RDBMS software revenue share holds more revenue share than its seven closest competitors combined grew at 18.0%, exceeding both the industry average (16.3%) and the growth rates of its closest competitors. (*) Source: Market Share: All Software Markets, Worldwide 2011 by Colleen Graham, Joanne Correia, David Coyle, Fabrizio Biscotti, Matthew Cheung, Ruggero Contu, Yanna Dharmasthira, Tom Eid, Chad Eschinger, Bianca Granetto, Hai Hong Swinehart, Sharon Mertz, Chris Pang, Asheesh Raina, Dan Sommer, Bhavish Sood, Marianne D'Aquila, Laurie Wurster and Jie Zhang. - March 29, 2012

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