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  • A Complete Customer Experience Solution (3 of 3 in 'No Customer Left Behind' Series)

    - by Kathryn Perry
    A guest post by David Vap, Group Vice President, Oracle Applications Product Development In my previous post, I talked about taking three concrete steps to improve your customers' overall experiences: 1) understand your customer, 2) empower your ecosystem, and 3) adapt your business. To do these effectively and efficiently, it's important to find the right technology that can bridge the gaps across your channels, interactions, departments, and repositories. Oracle has spent the past three years and more than six billion dollars acquiring and developing some of the world's best-of-breed applications. The result is the most comprehensive customer experience (CX) portfolio offering in the World - bar none: ATG Best in Class Selling Experiences Fatwire Best in Class Marketing Experiences Inquira Best in Class Support Experiences Endecca Best in Class Search Experiences RightNow Best in Class Service Experiences Vitrue & Involver Best in Class Social Marketing Collective Intellect Best In Class Social Listening We don't expect organizations to eat the CX elephant in one bite, nor should they try to. There are key strategic initiatives within each of the four main pillars of our customer experience offering for which we deliver solutions: 1. Customer Experience for Marketing Social Listening and Engagement Social Marketing Marketing Websites Demand Generation and Lead Management Marketing and Loyalty Management 2. Customer Experience for Commerce Search, Navigation & Content Delivery Cross-Channel Commerce Targeting & Product Recommendations Social Commerce Order Management & Fulfillment Retail Store Operations 3. Customer Experience for Sales Sales Force Automation Social Selling Territory & Quota Management Revenue Forecasting Partner Relationship Management Quote to Cash Incentive Compensation 4. Customer Experience for Service Cross-Channel Customer Service Knowledge Management Social Customer Service Eligibility Management Contracts, Assets, and Entitlements Industry-Specific Solutions eBilling Oracle's customer experience portfolio is socially infused at each layer of our pillars rather than simply bolted on as a side process. This combines with the power of the Cloud to run the parts of the solution that need the access, efficiency, and agility from a managed infrastructure. You can get the compliance control from on-premise backbone infrastructure systems that run your business and don't change that often. Please take advantage of our teams of Oracle customer experience professionals and our key agency and technology partner ecosystem. They can help you develop strategic solution roadmaps that build and deliver customer experience and that are tailored to your business needs and objectives. No one has built a better customer service portfolio to manage the entire customer journey than Oracle. It is backed by CX thought leadership programs, a commitment from our executives, and a worldview that your technology decisions must be driven by your customer experiences to succeed. If you’d like to follow up on this conversation, please leave a comment or contact me at [email protected]. You can get more information on Oracle’s complete customer experience solution here.

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  • Announcing Oracle Knowledge 8.5: Even Superheroes Need Upgrades

    - by Richard Lefebvre
    It’s no secret that we like Iron Man here at Oracle. We've certainly got stuff in common: one of the world’s largest technology companies and one of the world’s strongest technology-driven superheroes. If you've seen the recent Iron Man movies, you might have even noticed some of our servers sitting in Tony Stark’s lab. Heck, our CEO made a cameo appearance in one of the movies. Yeah, we’re fans. Especially as Iron Man is a regular guy with some amazing technology – like us. But Like all great things even Superheroes need upgrades, whether it’s their suit, their car or their spacestation. Oracle certainly has its share of advanced technology.  For example, Oracle acquired InQuira in 2011 after years of watching the company advance the science of Knowledge Management.  And it was some extremely super technology.  At that time, Forrester’s Kate Leggett wrote about it in ‘Standalone Knowledge Management Is Dead With Oracle's Announcement To Acquire InQuira’ saying ‘Knowledge, accessible via web self-service or agent UIs, is a critical customer service component for industries fielding repetitive questions about policies, procedures, products, and solutions.’  One short sentence that amounts to a very tall order.  Since the acquisition our KM scientists have been hard at work in their labs. Today Oracle announced its first major knowledge management release since its acquisition of InQuira: Oracle Knowledge 8.5. We’ve put a massively-upgraded supersuit on our KM solution because we still have bad guys to fight. And we are very proud to say that we went way beyond our original plans. So what, exactly, did we do in Oracle Knowledge 8.5? We did what any high-tech super-scientist would do. We made Oracle Knowledge smarter, stronger and faster. First, we gave Oracle Knowledge a stronger heart: Certified on Oracle technologies, including Oracle WebLogic Server, Oracle Business Intelligence, Oracle Exadata Database Machine and Oracle Exalogic Elastic Cloud. Huge scaling and performance improvements. Then we gave it a better reach: Improved iConnect functionality that delivers contextualized knowledge directly into CRM applications. Better content acquisition support across disparate sources. Enhanced Language Support including Natural Language search support for 16 Languages. Enhanced Keyword Search for 23 authoring languages, as well as enhanced out-of-the-box industry ontologies covering 14 languages. And finally we made Oracle Knowledge ridiculously smarter: Improved Natural Language Search and a new Contextual Answer Delivery that understands the true intent of each inquiry to deliver the best possible answers. AnswerFlow for Guided Navigation & Answer Delivery, a new application for guided troubleshooting and answer delivery. Knowledge Analytics standardized on Oracle’s Business Intelligence Enterprise Edition. Knowledge Analytics Dashboards optimized search and content creation through targeted, actionable insights. A new three-level language model "Global - Language - Locale" that provides an improved search experience for organizations with a global footprint. We believe that Oracle Knowledge 8.5 is the most sophisticated KM solution in existence today and we’ve worked very hard to help it fulfill the promise of KM: empowering customers and employees with deep insights wherever they need them. We hope you agree it’s a suit worth wearing. We are continuing to invest in Knowledge Management as it continues to be especially relevant today with the enterprise push for peer collaboration, crowd-sourced wisdom, agile innovation, social interaction channels, applied real-time analytics, and personalization. In fact, we believe that Knowledge Management is a critical part of the Customer Experience portfolio for success. From empowering employee’s, to empowering customers, to gaining the insights from interactions across all channels, businesses today cannot efficiently scale their efforts, strengthen their customer relationships or achieve their growth goals without a solid Knowledge Management foundation to build from. And like every good superhero saga, we’re not even close to being finished. Next we are taking Oracle Knowledge into the Cloud. Yes, we’re thinking what you’re thinking: ROCKET BOOTS! Stay tuned for the next adventure… By Nav Chakravarti, Vice-President, Product Management, CRM Knowledge and previously the CTO of InQuira, a knowledge management company acquired by Oracle in 2011

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  • Center an Html page with CSS

    - by csmith18119
    I always have to google this whenever I need it.  So instead of searching every time I am putting it here.  I originally got this from Reign Water Designs.  Check the link here: http://www.reignwaterdesigns.com/ad/tidbits/hacks/css_center.shtml First This will only work if the DOCTYPE is XHTML Transitional or Strict. IT WILL NOT WORK if your doctype is HTML 4.x. Here is an example of what it should look like: <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"> <html xmlns="http://www.w3.org/1999/xhtml" xml:lang="en"> NEXT! Put this at the top of your CSS file. #html, body { top: 0px; right: 0px; bottom: 0px; left: 0px; width:980px; height: 100%; margin: auto; }

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  • Removing a File Association

    - by Anthony Trudeau
    I found a rather simple way to remove a file association (default program) tonight that I thought others might find useful.  I found it after discovering that Windows 7 doesn't provide a straight-forward way of removing an association.Windows 7 provides a nice interface in the Control Panel for changing associations (Programs > Default Programs > Set Associations), but once you have one you cannot get rid of it.  The Registry is an obvious choice, because that's where the associations are stored.  In fact, the HKEY_CLASSES_ROOT hive has the association, but there is also a key you need to delete somewhere in the HKEY_CURRENT_USER hive.Doing a little poking around, I discovered a command line program called ASSOC that'll do it.  And typing HELP ASSOC confirms that it was what I was looking for.  The solution to my problem turned out to be as simple as typing ASSOC .BIN="" on the command line.

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  • UPK for Testing Webinar Recording Now Available!

    - by Karen Rihs
    For anyone who missed last week’s event, a recording of the UPK for Testing webinar is now available.  As an implementation and enablement tool, Oracle’s User Productivity Kit (UPK) provides value throughout the software lifecycle.  Application testing is one area where customers like Northern Illinois University (NIU) are finding huge value in UPK and are using it to validate their systems.  Hear Beth Renstrom, UPK Product Manager and Bettylynne Gregg, NIU ERP Coordinator, discuss how the Test It Mode, Test Scripts, and Test Cases of UPK can be used to facilitate applications testing.

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  • Weblogic - Dynamic Clustering in practice by Andy Overton

    - by JuergenKress
    The latest version of Weblogic (12.1.2) includes support for Dynamic Clustering. For more details on what else is new in 12.1.2 see my previous blog post. In this blog post I will look at setting up a dynamic cluster on 2 machines with 4 managed servers (2 on each). I will then deploy an application to the cluster and show how to expand the cluster. What is a dynamic cluster? A dynamic cluster is any cluster that contains one or more dynamic servers. Each server in the cluster will be based upon a single shared server template. The server template allows you to configure each server the same and ensures that servers do not need to be manually configured before being added to the cluster. This allows you to easily scale up or down the number of servers in your cluster without the need for setting up each server manually. Changes made to the server template are rolled out to all servers that use that template. Read the complete article here. WebLogic Partner Community For regular information become a member in the WebLogic Partner Community please visit: http://www.oracle.com/partners/goto/wls-emea ( OPN account required). If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Wiki Technorati Tags: WebLogic 12c cluster,WebLogic,WebLogic Community,Oracle,OPN,Jürgen Kress,Andy Overton

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  • Oracle OpenWorld Update: Oracle GoldenGate for High Availability

    - by Doug Reid
    0 false 18 pt 18 pt 0 0 false false false /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:"Times New Roman"; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin;} One of our primary themes this year for the Oracle OpenWorld Sessions featuring Oracle GoldenGate is High Availability. This is a pretty wide theme, but the focus will be on ways of maximizing uptime for critical systems during planned and unplanned events. We have a number of very informative sessions dedicated to exploring this theme in detail; from deep product implementation strategies up to lessons learned by our customers when using Oracle GoldenGate to meet strict SLAs. We kick this track off with our Customer Panel on Zero Downtime Operations on Monday, which I overviewed in my last posting. This is followed by Comcast, who will be hosting a sessions at 1:45PM in Moscone West 3014. Their session will discuss using Oracle GoldenGate to reduce downtime during a database upgrade. Here’s an overview: CON8571 - Oracle Database Upgrade with Oracle GoldenGate: Best Practices from Comcast Does your business demand high availability? In this session, Comcast, among the largest telecom firms in the world, shares tips on how to achieve zero downtime while upgrading to Oracle Database 11g Release 2, using a combination of Oracle technologies: Oracle Real Application Clusters (Oracle RAC), Oracle Database’s Grid Infrastructure and Oracle Recovery Manager (Oracle RMAN) features, Oracle GoldenGate, and Oracle Active Data Guard. This successful upgrade took place on a mission-critical system that handles more than 60 million business requests and service calls a day. You’ll also hear how Comcast leverages Oracle Advanced Customer Support Services, including an Oracle Solution Support Center, to maximize performance and availability of its Oracle technologies. On Tuesday, Joydip Kundu (Director of Software Development) will be presenting “Oracle GoldenGate and Oracle Data Guard: Working Together Seamlessly” at 10:15AM in Moscone South 3005. This session focuses on how both modes of Oracle GoldenGate extract (Classic and Integrated Capture) can be used with Oracle Data Guard for disaster recovery purposes or to offload extract processing. That afternoon at 1:15PM Comcast takes the stage again to discuss firsthand lessons learned implementing Oracle GoldenGate in a heterogeneous, highly available environment. Here’s a rundown of their session: CON8750 - High-Volume OLTP with Oracle GoldenGate: Best Practices from Comcast Does your business demand high availability in a mission-critical environment? In this session, Comcast, one of the largest telecom firms, shares best practices for leveraging Oracle GoldenGate to replicate high-volume online transaction processing data from Tandem NSK SQL/MX to Teradata. Hear critical success factors from Comcast for overall platform and component architectures as well as configuration and tuning techniques. Learn how it met the challenges of replication in a complex heterogeneous environment. You’ll also hear how Comcast leverages Oracle Advanced Customer Support Services, including an Oracle Solution Support Center, to provide mission-critical support for maximized performance and availability of its Oracle environment. The final session on the high availability track will be hosted by Patricia Mcelroy (Distinguished Product Manager) and Stephan Haisly (Principle Member of Technical Staff). Their session (CON8401 - Tuning and Troubleshooting Oracle GoldenGate on Oracle Database) covers techniques for performance tuning and troubleshooting of Oracle GoldenGate on Oracle Database. Using various types of workloads (OLTP, batch, Oracle’s PeopleSoft Enterprise), the presentation steps through the process of monitoring and troubleshooting the configuration to maximize performance and replication throughput within and between Oracle clouds. Join us at our sessions or stop by our demo pods in Moscone south and meet the product management and development teams.

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  • Oracle Managed Cloud Services - gain more from your Oracle investments

    - by yaldahhakim
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif";} Oracle Managed Cloud Services delivers enterprise-grade, end-to-end managed cloud services across Oracle's portfolio of business applications, middleware, database, and hardware technologies. Organizations can deploy solutions according to their own specific needs and budget, and decide where applications are hosted. Oracle can manage applications at customer sites, through Oracle's partners, or at one of Oracle’s data centers. Organizations can also choose a hybrid model for different elements of the IT environment, and move back and forth over time as strategy or requirements change. Options include Oracle Applications on demand. Leverage any Oracle application, hosted and managed by Oracle. Oracle Technology on demand. A set of end-to-end managed services for Oracle Engineered Systems and Oracle’s technology platform, including infrastructure (servers and storage), database, virtualization, operating system, and middleware. In addition, with Oracle managed cloud services, your systems and data are secure and protected at every layer. Managed Cloud Services has extensive global expertise, best practice security and regulatory compliance , and standard operating processes that will ensure your data and business critical information is safe. Oracle Managed Cloud Services helps you leverage Oracle’s years of experience so you can better focus and direct your resources. Let Oracle Cloud Services build and manage your cloud for you while you focus on driving your business forward. Learn more at: www.Oracle.com/managedcloudservices

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  • Non-English Character Display in Oracle SQL Developer

    - by thatjeffsmith
    I get a variation on this question at least once a week, if not more frequently. I’m from Israel, and the language on the databases is Hebrew. When I use the old and deprecated SQL*Plus (windows rich client) I can see the hebrew clearly, when I use the latest SQL Developer, I get gibberish. This question appears on the forums about every week or so as well. So what’s the deal? Well, it starts with a basic misunderstanding of NLS Client parameters. These should accurately reflect the language and locality setup on your LOCAL machine. DO NOT COPY what’s set in the database. The these parameters work together with the database so that information can be transferred back and forth correctly. Having the wrong NLS parameters locally can be bad. [ORACLE DOCS]Setting the NLS_LANG parameter properly is essential to proper data conversion. The character set that is specified by the NLS_LANG parameter should reflect the setting for the client operating system. Setting NLS_LANG correctly enables proper conversion from the client operating system character encoding to the database character set. When these settings are the same, Oracle Database assumes that the data being sent or received is encoded in the same character set as the database character set, so character set validation or conversion may not be performed. This can lead to corrupt data if conversions are necessary. OK, so what are you supposed to do? Set the Font! 9 times out of 10, this preference fixes the problem with display issues. Make sure you set a Font that supports the characters you’re trying to display. It’s as simple as that. This preference defines the font used to display characters in the editors and the data grids. If you have it set to a font that doesn’t have Hebrew character support – you’re not going to see Hebrew in SQL Developer. A few years ago…wow, like 15 years ago, I learned that the Tohama Font is pretty Unicode-friendly. Bad Font Selection A Font that’s not non-English friendly Good Font Selection Exact same text, except rendered with the Tahoma font Summary Having problems seeing non-English text in SQL Developer? Check the font! And do not start messing with NLS parameters without talking to your DBA first.

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  • Programa Talleres FMW Mayo y Junio 2010

    - by [email protected]
    PROGRAMA TALLERES FMW Mayo y Junio 2010 Enterprise 2.0 TALLER FECHA LOCALIZACIÓN Enterprise 2.0 y Redes Sociales Empresariales (Webcenter Spaces) 03/05/10 Madrid Digitalización (IP/M) 10/05/10 Madrid Gestión Documental y Records Management (UCM/URM) 11/05/10 Barcelona Gestión de Contenidos Web y portales (UCM + WC Suite) 25/05/10 Barcelona Gestión Documental y Records Management (UCM/URM) 19/05/10 Madrid Gestión de Contenidos Web y portales (UCM + WC Suite) 31/05/10 Madrid Service Oriented Architecture (SOA) TALLER FECHA LOCALIZACIÓN Construccion de Modelos de Negocio con BPEL 11g 13/05/10 Madrid Automatización de Procesos de Negocio con Oracle BPM 20/05/10 Madrid Oracle WebLogic 27/05/10 Madrid Gestión de Ciclo de Vida SOA Sobre un Repositorio Empresarial 11/05/10 Madrid Desarrollo de Aplicaciones de Alto Rendimiento con Oracle Coherence 18/05/10 Madrid Plataforma de Integración de Datos (ODI) 25/05/10 Madrid Business Activity Monitoring 11g (BAM) 13/05/10 Barcelona Inscribirse:

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  • Partner Webcast – Implementing Web Services & SOA Security with Oracle Fusion Middleware - 20 September 2012

    - by Thanos
    Security was always one of the main pain points for the IT industry, and new security challenges has been introduced with the proliferation  of the service-oriented approach to building modern software. Oracle Fusion Middleware provides a wide variety of features that ease the building service-oriented solutions, but how these services can be secured?Should we implement the security features in each and every service or there’s a better way? During the webinar we are going to show how to implement non-intrusive declarative security for your SOA components by introducing the Oracle product portfolio in this area, such as Oracle Web Services Manager and Oracle IDM. Agenda: SOA & Web Services basics: quick refresher Building your SOA with Oracle Fusion Middleware: product review Common security risks in the Web Services world SOA & Web Services security standards Implementing Web Services Security with the Oracle products Web Services Security with Oracle – the big picture Declarative end point security with Oracle Web Services Manager Perimeter Security with Oracle Enterprise Gateway Utilizing the other Oracle IDM products for the advanced scenarios Q&A session Delivery Format This FREE online LIVE eSeminar will be delivered over the Web. Registrations received less than 24hours prior to start time may not receive confirmation to attend. Thursday, September 20, 2012 - 10:00 AM to 11:00 AM CET (GMT/UTC+1)Duration: 1 hour Register Now Send your questions and migration/upgrade requests [email protected] Visit regularly our ISV Migration Center blog or Follow us @oracleimc to learn more on Oracle Technologies, upcoming partner webcasts and events. All content is made available through our YouTube - SlideShare - Oracle Mix.

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  • Register Today for Upcoming Oracle Solaris Events!

    - by Terri Wischmann
    Don't miss out on the exciting upcoming events around Oracle Solaris 11!  Register today for one or all of them - Check out the events below and Register Today! Please join us for the next Oracle Solaris Developer Webinar: "Simplify Your Development Environment with Zones, ZFS & More" on 04/10 @ 9am PT by Eric Reid (Principal Software Engineer) and Stefan Schneider (Chief Technologist ISV-Engineering) Register Now! Check out the upcoming Free OTN Sys Admin Day on April 10th on the Oracle Santa Clara Campus. Full Day of Hands on Labs Training, Demos, and Presentations.  Come learn about Oracle Solaris 11, Oracle Solaris Studio, Oracle Technology Network and Oracle Enterprise Linux! Register Now! Attend the Oracle Solaris 11 Technical Track at the NLUUG Conference in The Netherlands: April 11th, 2012  - This year, the conference will focus on Operating System innovations. Come learn about the innovations Oracle Solaris 11 brings, with technical deep-dive talks presented by Oracle experts. For more information including the agenda click here

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  • Oracle is #1 in the RDBMS Sector for 2011

    - by jgelhaus
    Gartner 2011 Worldwide RDBMS Market Share Reports 48.8% revenue share for Oracle (*) Gartner has published their market share numbers for 2011 based on total software revenues.  According to Gartner, Oracle: is #1 in worldwide RDBMS software revenue share holds more revenue share than its seven closest competitors combined grew at 18.0%, exceeding both the industry average (16.3%) and the growth rates of its closest competitors. (*) Source: Market Share: All Software Markets, Worldwide 2011 by Colleen Graham, Joanne Correia, David Coyle, Fabrizio Biscotti, Matthew Cheung, Ruggero Contu, Yanna Dharmasthira, Tom Eid, Chad Eschinger, Bianca Granetto, Hai Hong Swinehart, Sharon Mertz, Chris Pang, Asheesh Raina, Dan Sommer, Bhavish Sood, Marianne D'Aquila, Laurie Wurster and Jie Zhang. - March 29, 2012

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  • Clusterware 11gR2 &ndash; Setting up an Active/Passive failover configuration

    - by Gilles Haro
    Oracle is providing a large range of interesting solutions to ensure High Availability of the database. Dataguard, RAC or even both configurations (as recommended by Oracle for a Maximum Available Architecture - MAA) are the most frequently found and used solutions. But, when it comes to protecting a system with an Active/Passive architecture with failover capabilities, people often thinks to other expensive third party cluster systems. Oracle Clusterware technology, which comes along at no extra-cost with Oracle Database or Oracle Unbreakable Linux, is - in the knowing of most people - often linked to Oracle RAC and therefore, is seldom used to implement failover solutions. Oracle Clusterware 11gR2  (a part of Oracle 11gR2 Grid Infrastructure)  provides a comprehensive framework to setup automatic failover configurations. It is actually possible to make "failover-able'", and then to protect, almost any kind of application (from the simple xclock to the most complex Application Server). Quoting Oracle: “Oracle Clusterware is a portable cluster software that allows clustering of single servers so that they cooperate as a single system. Oracle Clusterware also provides the required infrastructure for Oracle Real Application Clusters (RAC). In addition Oracle Clusterware enables the protection of any Oracle application or any other kind of application within a cluster.” In the next couple of lines, I will try to present the different steps to achieve this goal : Have a fully operational 11gR2 database protected by automatic failover capabilities. I assume you are fluent in installing Oracle Database 11gR2, Oracle Grid Infrastructure 11gR2 on a Linux system and that ASM is not a problem for you (as I am using it as a shared storage). If not, please have a look at Oracle Documentation. As often, I made my tests using an Oracle VirtualBox environment. The scripts are tested and functional on my system. Unfortunately, there can always be a typo or a mistake. This blog entry does not replace a course around the Clusterware Framework. I just hope it will let you see how powerful it is and that it will give you the whilst to go further with it...  Note : This entry has been revised (rev.2) following comments from Philip Newlan. Prerequisite 2 Linux boxes (OELCluster01 and OELCluster02) at the same OS level. I used OEL 5 Update 5 with an Enterprise Kernel. Shared Storage (SAN). On my VirtualBox system, I used Openfiler to simulate the SAN Oracle 11gR2 Database (11.2.0.1) Oracle 11gR2 Grid Infrastructure (11.2.0.1)   Step 1 - Install the software Using asmlib, create 3 ASM disks (ASM_CRS, ASM_DTA and ASM_FRA) Install Grid Infrastructure for a cluster (OELCluster01 and OELCluster02 are the 2 nodes of the cluster) Use ASM_CRS to store Voting Disk and OCR. Use SCAN. Install Oracle Database Standalone binaries on both nodes. Use asmca to check/mount the disk groups on 2 nodes Use dbca to create and configure a database on the primary node Let's name it DB11G. Copy the pfile, password file to the second node. Create adump directoty on the second node.   Step 2 - Setup the resource to be protected After its creation with dbca, the database is automatically protected by the Oracle Restart technology available with Grid Infrastructure. Consequently, it restarts automatically (if possible) after a crash (ex: kill -9 smon). A database resource has been created for that in the Cluster Registry. We can observe this with the command : crsctl status resource that shows and ora.dba11g.db entry. Let's save the definition of this resource, for future use : mkdir -p /crs/11.2.0/HA_scripts chown oracle:oinstall /crs/11.2.0/HA_scripts crsctl status resource ora.db11g.db -p > /crs/11.2.0/HA_scripts/myResource.txt Although very interesting, Oracle Restart is not cluster aware and cannot restart the database on any other node of the cluster. So, let's remove it from the OCR definitions, we don't need it ! srvctl stop database -d DB11G srvctl remove database -d DB11G Instead of it, we need to create a new resource of a more general type : cluster_resource. Here are the steps to achieve this : Create an action script :  /crs/11.2.0/HA_scripts/my_ActivePassive_Cluster.sh #!/bin/bash export ORACLE_HOME=/oracle/product/11.2.0/dbhome_1 export ORACLE_SID=DB11G case $1 in 'start')   $ORACLE_HOME/bin/sqlplus /nolog <<EOF   connect / as sysdba   startup EOF   RET=0   ;; 'stop')   $ORACLE_HOME/bin/sqlplus /nolog <<EOF   connect / as sysdba   shutdown immediate EOF   RET=0   ;; 'clean')   $ORACLE_HOME/bin/sqlplus /nolog <<EOF   connect / as sysdba   shutdown abort    ##for i in `ps -ef | grep -i $ORACLE_SID | awk '{print $2}' ` ;do kill -9 $i; done EOF   RET=0   ;; 'check')    ok=`ps -ef | grep smon | grep $ORACLE_SID | wc -l`    if [ $ok = 0 ]; then      RET=1    else      RET=0    fi    ;; '*')      RET=0   ;; esac if [ $RET -eq 0 ]; then    exit 0 else    exit 1 fi   This script must provide, at least, methods to start, stop, clean and check the database. It is self-explaining and contains nothing special. Just be aware that it must be runnable (+x), it runs as Oracle user (because of the ACL property - see later) and needs to know about the environment. Also make sure it exists on every node of the cluster. Moreover, as of 11.2, the clean method is mandatory. It must provide the “last gasp clean up”, for example, a shutdown abort or a kill –9 of all the remaining processes. chmod +x /crs/11.2.0/HA_scripts/my_ActivePassive_Cluster.sh scp  /crs/11.2.0/HA_scripts/my_ActivePassive_Cluster.sh   oracle@OELCluster02:/crs/11.2.0/HA_scripts Create a new resource file, based on the information we got from previous  myResource.txt . Name it myNewResource.txt. myResource.txt  is shown below. As we can see, it defines an ora.database.type resource, named ora.db11g.db. A lot of properties are related to this type of resource and do not need to be used for a cluster_resource. NAME=ora.db11g.db TYPE=ora.database.type ACL=owner:oracle:rwx,pgrp:oinstall:rwx,other::r-- ACTION_FAILURE_TEMPLATE= ACTION_SCRIPT= ACTIVE_PLACEMENT=1 AGENT_FILENAME=%CRS_HOME%/bin/oraagent%CRS_EXE_SUFFIX% AUTO_START=restore CARDINALITY=1 CHECK_INTERVAL=1 CHECK_TIMEOUT=600 CLUSTER_DATABASE=false DB_UNIQUE_NAME=DB11G DEFAULT_TEMPLATE=PROPERTY(RESOURCE_CLASS=database) PROPERTY(DB_UNIQUE_NAME= CONCAT(PARSE(%NAME%, ., 2), %USR_ORA_DOMAIN%, .)) ELEMENT(INSTANCE_NAME= %GEN_USR_ORA_INST_NAME%) DEGREE=1 DESCRIPTION=Oracle Database resource ENABLED=1 FAILOVER_DELAY=0 FAILURE_INTERVAL=60 FAILURE_THRESHOLD=1 GEN_AUDIT_FILE_DEST=/oracle/admin/DB11G/adump GEN_USR_ORA_INST_NAME= GEN_USR_ORA_INST_NAME@SERVERNAME(oelcluster01)=DB11G HOSTING_MEMBERS= INSTANCE_FAILOVER=0 LOAD=1 LOGGING_LEVEL=1 MANAGEMENT_POLICY=AUTOMATIC NLS_LANG= NOT_RESTARTING_TEMPLATE= OFFLINE_CHECK_INTERVAL=0 ORACLE_HOME=/oracle/product/11.2.0/dbhome_1 PLACEMENT=restricted PROFILE_CHANGE_TEMPLATE= RESTART_ATTEMPTS=2 ROLE=PRIMARY SCRIPT_TIMEOUT=60 SERVER_POOLS=ora.DB11G SPFILE=+DTA/DB11G/spfileDB11G.ora START_DEPENDENCIES=hard(ora.DTA.dg,ora.FRA.dg) weak(type:ora.listener.type,uniform:ora.ons,uniform:ora.eons) pullup(ora.DTA.dg,ora.FRA.dg) START_TIMEOUT=600 STATE_CHANGE_TEMPLATE= STOP_DEPENDENCIES=hard(intermediate:ora.asm,shutdown:ora.DTA.dg,shutdown:ora.FRA.dg) STOP_TIMEOUT=600 UPTIME_THRESHOLD=1h USR_ORA_DB_NAME=DB11G USR_ORA_DOMAIN=haroland USR_ORA_ENV= USR_ORA_FLAGS= USR_ORA_INST_NAME=DB11G USR_ORA_OPEN_MODE=open USR_ORA_OPI=false USR_ORA_STOP_MODE=immediate VERSION=11.2.0.1.0 I removed database type related entries from myResource.txt and modified some other to produce the following myNewResource.txt. Notice the NAME property that should not have the ora. prefix Notice the TYPE property that is not ora.database.type but cluster_resource. Notice the definition of ACTION_SCRIPT. Notice the HOSTING_MEMBERS that enumerates the members of the cluster (as returned by the olsnodes command). NAME=DB11G.db TYPE=cluster_resource DESCRIPTION=Oracle Database resource ACL=owner:oracle:rwx,pgrp:oinstall:rwx,other::r-- ACTION_SCRIPT=/crs/11.2.0/HA_scripts/my_ActivePassive_Cluster.sh PLACEMENT=restricted ACTIVE_PLACEMENT=0 AUTO_START=restore CARDINALITY=1 CHECK_INTERVAL=10 DEGREE=1 ENABLED=1 HOSTING_MEMBERS=oelcluster01 oelcluster02 LOGGING_LEVEL=1 RESTART_ATTEMPTS=1 START_DEPENDENCIES=hard(ora.DTA.dg,ora.FRA.dg) weak(type:ora.listener.type,uniform:ora.ons,uniform:ora.eons) pullup(ora.DTA.dg,ora.FRA.dg) START_TIMEOUT=600 STOP_DEPENDENCIES=hard(intermediate:ora.asm,shutdown:ora.DTA.dg,shutdown:ora.FRA.dg) STOP_TIMEOUT=600 UPTIME_THRESHOLD=1h Register the resource. Take care of the resource type. It needs to be a cluster_resource and not a ora.database.type resource (Oracle recommendation) .   crsctl add resource DB11G.db  -type cluster_resource -file /crs/11.2.0/HA_scripts/myNewResource.txt Step 3 - Start the resource crsctl start resource DB11G.db This command launches the ACTION_SCRIPT with a start and a check parameter on the primary node of the cluster. Step 4 - Test this We will test the setup using 2 methods. crsctl relocate resource DB11G.db This command calls the ACTION_SCRIPT  (on the two nodes)  to stop the database on the active node and start it on the other node. Once done, we can revert back to the original node, but, this time we can use a more "MS$ like" method :Turn off the server on which the database is running. After short delay, you should observe that the database is relocated on node 1. Conclusion Once the software installed and the standalone database created (which is a rather common and usual task), the steps to reach the objective are quite easy : Create an executable action script on every node of the cluster. Create a resource file. Create/Register the resource with OCR using the resource file. Start the resource. This solution is a very interesting alternative to licensable third party solutions. References Clusterware 11gR2 documentation Oracle Clusterware Resource Reference Clusterware for Unbreakable Linux Using Oracle Clusterware to Protect A Single Instance Oracle Database 11gR1 (to have an idea of complexity) Oracle Clusterware on OTN   Gilles Haro Technical Expert - Core Technology, Oracle Consulting   

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  • Harry Foxwell talks about "Oracle Solaris 11 System Administration: The Complete Reference"

    - by Glynn Foster
    In a previous blog entry, New Oracle Solaris 11 Administration book, I blogged about the fact that a new book has been written to provide an excellent resource for administrators starting to learn some of the new features in Oracle Solaris 11. Despite an extensive set of online resources from the Oracle Technology Network, it's also useful to have something in the bookshelf that you can quickly refer to - and Harry Foxwell and his team of co-authors have done just that. Check out the video below where Harry goes into detail about why the book was written, details about the target audience, and what he's excited about in Oracle Solaris 11. Best of all though, is the fact that this is a brilliant book for any inspiring Linux administrator who wants to start getting to know the Oracle Solaris operating system a little better.

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  • How To Build An Enterprise Application - Introduction

    - by Tuan Nguyen
    An enterprise application is a software which fulfills 4 core quality attributes: Reliability Flexibility Reusability Maintainability Reliability is the ability of a system or component to perform its required functions under stated conditions for a specific period of time. Because there are no ways more than testing to make sure a system is reliability, we can exchange the term reliability with the term testability. Flexibility is the ability of changing a system's core features without violating unrelated features or components. Although flexibility can helps us to achieve interoperability easily but the opposite is not true. For example, a program might run on multiple platforms, contains logic for many scenarios but that wouldn't mean it was flexibility if it forces us rewrite code in all components when we just want to change some aspects of a feature it had. Reusability is the ability of sharing one or more system's components for another system. We should just open a component's reusability in the context in which it is used. For example, we write classes that implement UI logic and deliver them to only classes which implementing UI. Maintainability is the ability of adding or removing features to a system after it was released. Maintainability consists of many factors such as readability, analyzability, extensibility therein extensibility is critical. Maintainability requires us to write code that is longer and complexer than normal but it doesn't mean we introduce unneccessarily complex code. We always try to make our code clear and transparent to everyone. An application enterprise is built on an enterprise design which consists of two parts: low-level design and high-level design. At low-level design, it focuses on building loose-coupled classes or components. Particularly, it recommends: Each class or component undertakes only single responsibility (design based on unit test) Classes or components implement and work through interfaces (design based on contract) Dependency relationship between classes and components could be injected at run-time (design based on dependency) At high-level design, it focuses on architecting system into tiers and layers. Particularly, it recommends: Divide system into subsystems for deployment. Each subsytem is called a tier. Typical, an enterprise application would have 3 tiers as illustrated in the following figure: Arrange classes and components to logical containers called layers. Typical, an enterprise application would have 5 layers as illustrated in the following figure

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  • New Release of Oracle Berkeley DB

    - by Eric Jensen
    We are pleased to announce that a new release of Oracle Berkeley DB, version 11.2.5.2.28, is available today. Our latest release includes yet more value added features for SQLite users, as well as several performance enhancements and new customer-requested features to the key-value pair API.  We continue to provide technology leadership, features and performance for SQLite applications.  This release introduces additional features that are not available in native SQLite, and adds functionality allowing customers to create richer, more scalable, more concurrent applications using the Berkeley DB SQL API. This release is compelling to Oracle’s customers and partners because it: delivers a complete, embeddable SQL92 database as a library under 1MB size drop-in API compatible with SQLite version 3 no-oversight, zero-touch database administration industrial quality, battle tested Berkeley DB B-TREE for concurrent transactional data storage New Features Include: MVCC support for even higher concurrency direct SQL support for HA/replication transactionally protected Sequence number generation functions lower memory requirements, shared memory regions and faster/smaller memory on startup easier B-TREE page size configuration with new ''db_tuner" utility New Key-Value API Features Include: HEAP access method for constrained disk-space applications (key-value API) faster QUEUE access method operations for highly concurrent applications -- up 2-3X faster! (key-value API) new X/open compliant XA resource manager, easily integrated with Oracle Tuxedo (key-value API) additional HA/replication management and communication options (key-value API) and a lot more! BDB is hands-down the best edge, mobile, and embedded database available to developers. Downloads available today on the Berkeley DB download pageProduct Documentation

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  • BizTalk 2009 - Pipeline Component Wizard

    - by Stuart Brierley
    Recently I decided to try out the BizTalk Server Pipeline Component Wizard when creating a new pipeline component for BizTalk 2009. There are different versions of the wizard available, so be sure to download the appropriate version for the BizTalk environment that you are working with. Following the download and expansion of the zip file, you should be left with a Visual Studio solution.  Open this solution and build the project. Following this installation is straight foward - locate and run the built setup.exe file in the PipelineComponentWizard Setup project and click through the small number of installation screens. Once you have completed installation you will be ready to use the wizard in Visual Studio to create your BizTalk Pipeline Component. Start by creating a new project, selecting BizTalk Projects then BizTalk Server Pipeline Component.  You will then be presented with the splash screen. The next step is General Setup, where you will detail the classname, namespace, pipeline and component types, and the implementation language for your Pipeline Component. The options for pipeline type are Receive, Send or Any. Depending on the pipeline type chosen there are different options presented for the component type, matching those available within the BizTalk Pipelines themselves: Receive - Decoder, Disassembling Parser, Validate, Party Resolver, Any. Send -  Encoder, Assembling Serializer, Any. Any - Any. The options for implementation language are C# or VB.Net Next you must set up the UI settings - these are the settings that affect the appearance of the pipeline component within Visual Studio. You must detail the component name, version, description and icon.  Next is the definition of the variables that the pipeline component will use.  The values for these variables will be defined in Visual Studio when creating a pipeline. The options for each variable you require are: Designer Property - The name of the variable. Data Type - String, Boolean, Integer, Long, Short, Schema List, Schema With None Clicking finish now will complete the wizard stage of the creation of your pipeline component. Once the wizard has completed you will be left with a BizTalk Server Pipeline Component project containing a skeleton code file for you to complete.   Within this code file you will mainly be interested in the execute method, which is left mostly empty ready for you to implement your custom pipeline code:          #region IComponent members         /// <summary>         /// Implements IComponent.Execute method.         /// </summary>         /// <param name="pc">Pipeline context</param>         /// <param name="inmsg">Input message</param>         /// <returns>Original input message</returns>         /// <remarks>         /// IComponent.Execute method is used to initiate         /// the processing of the message in this pipeline component.         /// </remarks>         public Microsoft.BizTalk.Message.Interop.IBaseMessage Execute(Microsoft.BizTalk.Component.Interop.IPipelineContext pc, Microsoft.BizTalk.Message.Interop.IBaseMessage inmsg)         {             //             // TODO: implement component logic             //             // this way, it's a passthrough pipeline component             return inmsg;         }         #endregion Once you have implemented your custom code, build and compile your Custom Pipeline Component then add the compiled .dll to C:\Program Files\Microsoft BizTalk Server 2009\Pipeline Components . When creating a new pipeline, in Visual Studio reset the toolbox and the custom pipeline component should appear ready for you to use in your Biztalk Pipeline. Drop the pipeline component into the relevant pipeline stage and configure the component properties (the variables defined in the wizard). You can now deploy and use the pipeline as you would any other custom pipeline.

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  • NRF Week - Disney Store Tour

    - by sarah.taylor(at)oracle.com
    Disney has created a real buzz at this year's NRF event. Yesterday morning we began the Oracle Retail Exchange program with a visit to the flagship Disney store in Times Square. Additionally Oracle made a key announcement with Disney  on Oracle Retail's Point of Sale implementation in 330 stores worldwide. Today   Disney's Steve Finney gave a super session on The Magic of Disney at the NRF Big Show. We also saw Disney making an exclusive news announcement about their plans for Global store openings at the Oracle trade show stand - with a little help from Mickey and Minnie Mouse. Disney Stores have been entirely reinvented since the company in 2008 took ownership after previously franchising the retail arm of the business. They have subsequently been a strong Oracle partner and technology has played a key role in their re imagination of the store environment. The new Imagination stores have a 20% higher footfall and margins are up 25%. The Disney brand is synonymous with magical and memorable experiences for children of all ages. The company is achieving a unique retail experience that delights children and shareholders alike! Technology is a key pillar in helping to deliver on both a strong operating model and a unique customer experience - the best thirty minutes in a child's day is their aim. Steve Finney this morning said their technology has to be as reliable as a theme park ride. Store experiences are much more enjoyable when there are short waiting times and children can interact with their favourite characters through magic mirrors, mobile point of sale, touch screens and custom animations that are digitally transmitted to stores globally. The Oracle Retail Point of Sale with iPad touch screens reduces check out times, stores customer data, ensures that promotions are delivered accurately and reduces losses. This means higher levels of guest conversion, increased availability and convenience for customers who want to check availability at other locations. Disney is a pioneer. At NRF's 100th show, we had the privilege of learning from a retailer using technology as a creative force to drive their business forward.

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  • Windows Phone 7 Developer Tools - January 2011 Update

    - by Nikita Polyakov
    Long time no talk? So to make up for it, here is something very new – update to WP7 Dev Tools! The Windows Phone 7 Developer Tools January 2011 Update provides bits that you would install on TOP of the current WP7 Dev tools on your machine. If you are just installing the tools for the first time, this update replaces previously released October patch. In fact, it is no longer available as this January 2011 update replaces the patch entirely. What is in this update? TextBox support for Copy&Paste Updated Emulator Image that contains Copy&Paste for your testing There have been performance tweaks for the OS Minor Bugs and Fixes How does it Work? The Copy&Paste extends a existing TextBox control to have this new functionality, There is no current API access to the Clipboard or support for other controls that are not based on TextBox. If I have/Do I need to: A current application in the marketplace/No action is required Have an application that contains a TextBox in a Pivot or Panorama control surface/Text your application in provided emulator Recommendation is to move TextBox controls from directly top of controls that listen to Gesture movement to their own pop-off screens or entire pages as this might interfear with select behavior for Copy&Paste Have controls that do no inherit from TextBox/Such controls will not get new Copy&Paste behavior Note: The update materials, FAQ and Q&A do not answer WHEN the update for the OS will be sent to the phones.  Also to note - this update does NOT update your developer phone to enable Copy&Paste or any other features. Windows Phone 7 Training Kit February Update Windows Phone Training Kit has also been updated – you can grab a fresh copy here.   Where to I find more good information, documentation and training? This very awesome blog post from the Windows Phone Developer Blog - Windows Phone 7 Documentation Landscape. Official Blog Post on the Update is here. Happy coding! -Nikita   PS: I am well aware that it is Feb 4th and not January :) If you were disappointed at CES that Microsoft said nothing at all about future of WP7, don’t forget that MWC 2011 is Feb 14th – I am going to be listening for Windows Phone announcements then, as that is where the announcements were made about Windows Phone 7.

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  • How to Calculate TCP Socket Buffer Sizes for Data Guard Environments

    - by alejandro.vargas
    The MAA best practices contains an example of how to calculate the optimal TCP socket buffer sizes, that is quite important for very busy Data Guard environments, this document Formula to Calculate TCP Socket Buffer Sizes.pdf contains an example of using the instructions provided on the best practices document. In order to execute the calculation you need to know which is the band with or your network interface, usually will be 1Gb, on my example is a 10Gb network; and the round trip time, RTT, that is the time it takes for a packet to make a travel to the other end of the network and come back, on my example that was provided by the network administrator and was 3 ms (1000/seconds)

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  • Dynamically changing DVT Graph at Runtime

    - by mona.rakibe(at)oracle.com
    I recently came across this requirement where the customer wanted to change the graph type at run-time based on some selection. After some internal discussions we realized this can be best achieved by using af:switcher to toggle between multiple graphs. In this blog I will be sharing the sample that I build to demonstrate this.[Note] : In the below sample, every-time user changes graph type there is a server trip, so please use this approach with performance implications in mind.This sample can be downloaded  from DynamicGraph.zipSet-up: Create a BAM data control using employees DO (sample)(Refer this entry)Steps:Create the View Create a new JSF page .From component palette drag and drop "Select One Radio" into this page Enter some Label and click "Finish"In Property Editor set the "AutoSubmit" property to trueNow drag and drop "Switcher" from components into this page.In the Structure pane select the af:switcher right click and surround with "PanelGroupLayout"In Property Editor set the "PartialTriggers"  property of PanelGroupLayout to the id of af:selectOneRadioAgain in the Structure pane select the af:switcher right click and select "Insert inside af:switcher->facet"Enter Facet name (ex: pie)Again in the Structure pane select the af:switcher right click and select "Insert inside af:switcher->facet" Enter  another Facet name (ex: bar)From "Data Controls" drag and drop "Employees->Query"  into the pie facet as "Graph->Pie" (Pie: Sales_Number and Slices: Salesperson)From "Data Controls" drag and drop "Employees->Query"  into the bar facet as "Graph->Bar" (Bars :Sales_Number and X-axis : Salesperson).Now wire the switcher to the af:selectOneRadio using their "facetName" and "value" property respectively.Now run the page, notice that graph renders as per the selection by user.

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  • JSR Updates and Inactive JSRs

    - by heathervc
     The following JSRs have made progress in the JCP program this week: JSR 342, Java Platform, Enterprise Edition 7 (Java EE 7) Specification, has posted an Early Draft 2 Review.  This review closes 30 November. JSR 338, Java Persistence 2.1, has posted an Early Draft 2 Review.  This review closes 30 November.  JSR 346, Contexts and Dependency Injection for Java, EE 1.1, has posted a Public Review.  This review closes 3 December.  JSR 352, Batch Applications for the Java Platform, has posted a Public Review.  This review closes 3 December. Inactive JSRs: In 2008, we initiated an effort to identify JSRs that had not continued to make progress in the JCP program.  We have reported on this topic since that time at JCP Executive Committee Meetings. The term 'Inactive JSRs' was introduced, and a process was developed with the guidance of the EC to reduce the number of Inactive JSRs  (reduced from over 60 to 2 JSRs) through either moving to the next JSR stage or being Withdrawn or declared Dormant.  This process has been formalized in JCP 2.8 and above, with the introduction of JSR deadlines.  The JSRs which were put to a Dormancy Ballot in September 2012  have been approved by the EC and are now declared Dormant.  You can view the results of the JSR Voting on JCP.org.  The latest Inactive JSRs report is available as part of the September 2012 JCP EC Face-to-Face Meeting Materials. 

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  • Oracle European Launch Event: Oracle Database In-Memory

    - by A&C Redaktion
    am 17. Juni wird Andy Mendelsohn,  Oracle Executive Vice President Database Server Technologies, als Keynote Speaker den europäischen Launch von  Oracle Database In-Memory  in Frankfurt im Radisson Blue Hotel eröffnen. Dieses Thema ist für unsere Partner und Kunden von zentraler Bedeutung. Daher ist auch die Agenda dieses Launch Events einzigartig:Neben Vorträgen von Betakunden (Postbank und Cern), dem Analysten von IDC, der auch beim HQ Launch eine Woche zuvor in Redwood Shores mit Larry Ellison auf der Bühne stehen wird, und weiteren Oracle-Experten finden auch Live Demos statt. Eine Podiumsdiskussion rundet das Programm ab. Parallel zum Event werden Presse- und Analystengespräche geführt.Mit der neuen, bahnbrechenden Oracle Database In-Memory Option profitieren Kunden von einer erheblich beschleunigten Datenbankleistung für Analytics, Data Warehousing, Reporting und Online Transaction Processing (OLTP).Das ist so revolutionär, dass wir hiermit alle unsere Partner und ihre Endkunden zu diesem herausragenden Event herzlich einladen .Hier können Sie sich und Ihre Endkunden zu dieser exklusiven Live-Veranstaltung anmelden

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