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  • Oracle European Launch Event: Oracle Database In-Memory

    - by A&C Redaktion
    am 17. Juni wird Andy Mendelsohn,  Oracle Executive Vice President Database Server Technologies, als Keynote Speaker den europäischen Launch von  Oracle Database In-Memory  in Frankfurt im Radisson Blue Hotel eröffnen. Dieses Thema ist für unsere Partner und Kunden von zentraler Bedeutung. Daher ist auch die Agenda dieses Launch Events einzigartig:Neben Vorträgen von Betakunden (Postbank und Cern), dem Analysten von IDC, der auch beim HQ Launch eine Woche zuvor in Redwood Shores mit Larry Ellison auf der Bühne stehen wird, und weiteren Oracle-Experten finden auch Live Demos statt. Eine Podiumsdiskussion rundet das Programm ab. Parallel zum Event werden Presse- und Analystengespräche geführt.Mit der neuen, bahnbrechenden Oracle Database In-Memory Option profitieren Kunden von einer erheblich beschleunigten Datenbankleistung für Analytics, Data Warehousing, Reporting und Online Transaction Processing (OLTP).Das ist so revolutionär, dass wir hiermit alle unsere Partner und ihre Endkunden zu diesem herausragenden Event herzlich einladen .Hier können Sie sich und Ihre Endkunden zu dieser exklusiven Live-Veranstaltung anmelden

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  • Adding attachments to HumanTasks *beforehand*

    - by ccasares
    For an demo I'm preparing along with a partner, we need to add some attachments to a HumanTask beforehand, that is, the attachment must be associated already to the Task by the time the user opens its Form. How to achieve this?, indeed it's quite simple and just a matter of some mappings to the Task's input execData structure. Oracle BPM supports "default" attachments (which use BPM tables) or UCM-based ones. The way to insert attachments for both methods is pretty similar. With default attachments When using default attachments, first we need to have the attachment payload as part of the BPM process, that is, must be contained in a variable. Normally the attachment content is binary, so we'll need first to convert it to a base64-string (not covered on this blog entry). What we need to do is just to map the following execData parameters as part of the input of the HumanTask: execData.attachment[n].content            <-- the base64 payload data execData.attachment[n].mimeType           <-- depends on your attachment                                               (e.g.: "application/pdf") execData.attachment[n].name               <-- attachment name (just the name you want to                                               use. No need to be the original filename) execData.attachment[n].attachmentScope    <-- BPM or TASK (depending on your needs) execData.attachment[n].storageType        <-- TASK execData.attachment[n].doesBelongToParent <-- false (not sure if this one is really                                               needed, but it definitely doesn't hurt) execData.attachment[n].updatedBy          <-- username who is attaching it execData.attachment[n].updatedDate        <-- dateTime of when this attachment is                                               attached  Bear in mind that the attachment structure is a repetitive one. So if you need to add more than one attachment, you'll need to use XSLT mapping. If not, the Assign mapper automatically adds [1] for the iteration.  With UCM-based attachments With UCM-based attachments, the procedure is basically the same. We'll need to map some extra fields and not to map others. The tricky part with UCM-based attachments is what we need to know beforehand about the attachment itself. Of course, we don't need to have the payload, but a couple of information from the attachment that must be checked in already in UCM. First, let's see the mappings: execData.attachment[n].mimeType           <-- Document's dFormat attribute (1) execData.attachment[n].name               <-- attachment name (just the name you want to                                               use. No need to be the original filename) execData.attachment[n].attachmentScope    <-- BPM or TASK (depending on your needs) execData.attachment[n].storageType        <-- UCM execData.attachment[n].doesBelongToParent <-- false (not sure if this one is really                                               needed, but it definitely doesn't hurt) execData.attachment[n].updatedBy          <-- username who is attaching it execData.attachment[n].updatedDate        <-- dateTime of when this attachment is                                               attached  execData.attachment[n].uri                <-- "ecm://<dID>" where dID is document's dID                                      attribute (2) execData.attachment[n].ucmDocType         <-- Document's dDocType attribute (3) execData.attachment[n].securityGroup      <-- Document's dSecurityGroup attribute (4) execData.attachment[n].revision           <-- Document's dRevisionID attribute (5) execData.attachment[n].ucmMetadataItem[1].name  <-- "DocUrl" execData.attachment[n].ucmMetadataItem[1].type  <-- STRING execData.attachment[n].ucmMetadataItem[1].value <-- Document's url attribute (6)  Where to get those (n) fields? In my case I get those from a Search call to UCM (not covered on this blog entry) As I mentioned above, we must know which UCM document we're going to attach. We may know its ID, its name... whatever we need to uniquely identify it calling the IDC Search method. This method returns ALL the info we need to attach the different fields labeled with a number above.  The only tricky one is (6). UCM Search service returns the url attribute as a context-root without hostname:port. E.g.: /cs/groups/public/documents/document/dgvs/mdaw/~edisp/ccasareswcptel000239.pdf However we do need to include the full qualified URL when mapping (6). Where to get the http://<hostname>:<port> value? Honestly, I have no clue. What I use to do is to use a BPM property that can always be modified at runtime if needed. There are some other fields that might be needed in the execData.attachment structure, like account (if UCM's is using Accounts). But for demos I've never needed to use them, so I'm not sure whether it's necessary or not. Feel free to add some comments to this entry if you know it ;-)  That's all folks. Should you need help with the UCM Search service, let me know and I can write a quick entry on that topic.

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  • Role based access control in Oracle VM using Enterprise Manager 12c

    - by Ronen Kofman
    Enterprise Managers let’s you control any element in the environment and define which users can do what on each element. We will show here an example on how to set up RBAC (Role Base Access Control) for Oracle VM using Enterprise Manager, this will be a very simplified explanation  to help you get going. For more comprehensive explanations please refer to the Enterprise Manager User Guide. OK, first some basic Enterprise Manager terminology: Target – any element in the environment is a target – server, pool, zone, VM etc. Administrators – these are the Enterprise Manager users who can login to the platform. Roles – roles are privilege profiles which could be applied to Administrators. The first step will be to discover the virtual environment and bring it in to Enterprise Manager, this process is simple and can be done in two ways: Work on your Oracle VM manager, set it up until you feel comfortable and then register it in Enterprise Manager Use Enterprise Manager and build it all from there. In both cases we will be able to see the same picture from Oracle VM and from Enterprise Manager, any change made in one will be reflected in the other. Oracle VM Manager: Enterprise Manager: Once you have your virtual environment set up in Enterprise Manager it is time to start associating VMs with users (or Administrators as they are called in Enterprise Manager). Enterprise Manager allows us to connect to multiple different identity services and import users from them but the simplest way to add Administrators is just go to setup->security->Administrators and create new Administrator. The creation wizard will walk you through several stages and allow you to assign role(s) to your newly created Administrator, using roles can really shorten the process if done multiple times. When you get to “Target Privileges” stage, scroll down to the bottom to the “Target Privileges” section. In this section you can add targets (virtual machine in our case) and define the type of privileges you would like to assign to the Administrator which you are creating. In this example I chose one of the VMs and granted full privileges to the newly created Administrator. Administrator creation wizard "Target Privileges": Now when you login as the newly created administrator, you will only see the VM that was assign to you and will be able to have full control over it. That’s it, simple and straight forward, Enterprise Manager offers many more things which I skipped here but the point is that if you need role based access control Enterprise Manager can give it to you in a very easy way. Oh and one more thing, virtualization management in Enterprise Manager has no license cost, sweet.

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  • Join us at the Gartner MDM Summit in LA on April 4-5

    - by Dain C. Hansen
    This year, we're proud to announce that Oracle is a Platinum sponsor of the Gartner Master Data Management Summit this April 4 – 5, 2012 in Los Angeles. The event will be a follow-on event from the Gartner BI Summit, so if you already attending that event, stick around on Wednesday and Thursday and don't miss it. Especially, don't miss our key session at 9:30 AM on Thursday April 4th, "Brace for Impact: Key Trends in Master Data Management" with Ford Goodman and Dain Hansen. Master Data Management helps organizations perform better by creating a single coherent version of customers, products and suppliers. But how do you get started? And if you've laid a foundation, how do you become world-class? Designed to address all MDM maturity levels, Gartner Master Data Management Summit delivers the tools, technologies and best practices to help you take control of your master data and dramatically improve business performance. Attendees will have the opportunity to meet with Oracle experts in a variety of sessions, including demonstrations during the showcase receptions. Oracle Customer Case Study and Solution Provider Session Oracle Solution Showcase Receptions Oracle Face-to-Face Meetings Hot topics to be covered: Forecasting key trends shaping MDM Building a business-driven MDM program Assessing MDM maturity Creating the MDM organization Evolving to multidomain MDM Learn more about this event, or to register, click here

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  • ASP.NET MVC 3 Hosting :: How to Upgrade ASP.NET MVC 2 Project to ASP.NET MVC 3

    - by mbridge
    ASP.NET MVC 3 can be installed side by side with ASP.NET MVC 2 on the same computer, which gives you flexibility in choosing when to upgrade an ASP.NET MVC 2 application to ASP.NET MVC 3. The simplest way to upgrade is to create a new ASP.NET MVC 3 project and copy all the views, controllers, code, and content files from the existing MVC 2 project to the new project and then to update the assembly references in the new project to match the old project. If you have made changes to the Web.config file in the MVC 2 project, you must also merge those changes with the Web.config file in the MVC 3 project. To manually upgrade an existing ASP.NET MVC 2 application to version 3, do the following: 1. In both Web.config files in the MVC 3 project, globally search and replace the MVC version. Find the following: System.Web.Mvc, Version=2.0.0.0 Replace it with the following System.Web.Mvc, Version=3.0.0.0 There are three changes in the root Web.config and four in the Views\Web.config file. 2. In Solution Explorer, delete the reference to System.Web.Mvc (which points to the version 2 DLL). Then add a reference to System.Web.Mvc (v3.0.0.0). 3. In Solution Explorer, right-click the project name and then select Unload Project. Then right-click again and select Edit ProjectName.csproj. 4. Locate the ProjectTypeGuids element and replace {F85E285D-A4E0-4152-9332-AB1D724D3325} with {E53F8FEA-EAE0-44A6-8774-FFD645390401}. 5. Save the changes and then right-click the project and select Reload Project. 6. If the project references any third-party libraries that are compiled using ASP.NET MVC 2, add the following highlighted bindingRedirect element to the Web.config file in the application root under the configuration section: <runtime>   <assemblyBinding >     <dependentAssembly>       <assemblyIdentity name="System.Web.Mvc"           publicKeyToken="31bf3856ad364e35"/>       <bindingRedirect oldVersion="2.0.0.0" newVersion="3.0.0.0"/>     </dependentAssembly>   </assemblyBinding> </runtime> Another ASP.NET MVC 3 article: - Rolling with Razor in MVC v3 Preview - Deploying ASP.NET MVC 3 web application to server where ASP.NET MVC 3 is not installed - RenderAction with ASP.NET MVC 3 Sessionless Controllers

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  • Jersey non blocking client

    - by Pavel Bucek
    Although Jersey already have support for making asynchronous requests, it is implemented by standard blocking way - every asynchronous request is handled by one thread and that thread is released only after request is completely processed. That is OK for lots of cases, but imagine how that will work when you need to do lots of parallel requests. Of course you can limit (and its really wise thing to do, you do want control your resources) number of threads used for asynchronous requests, but you'll get another maybe not pleasant consequence - obviously processing time will incerase. There are few projects which are trying to deal with that problem, commonly named as async http clients. I didn't want to "re-implement a wheel" and I decided I'll use AHC - Async Http Client made by Jeanfrancois Arcand. There is also interesting implementation from Apache - HttpAsyncClient, but it is still in "very early stages of development" and others haven't been in similar or better shape as AHC. How this works? Non-blocking clients allow users to make same asynchronous requests as we can do with standard approach but implementation is different - threads are better utilized, they don't spend most of time in idle state. Simply described - when you make a request (send it over the network), you are waiting for reply from other side. And there comes main advantage of non-blocking approach - it uses these threads for further work, like making other requests or processing responses etc.. Idle time is minimized and your resources (threads) will be far better used. Who should consider using this? Everyone who is making lots of asynchronous requests. I haven't done proper benchmark yet, but some simple dumb tests are showing huge improvement in cases where lots of concurrent asynchronous requests are made in short period. Last but not least - this module is still experimental, so if you don't like something or if you have ideas for improvements/any feedback, feel free to comment this blog post, send mail to [email protected] or contact me personally. All feedback is greatly appreciated! maven dependency (will be present in java.net maven 2 repo by the end of the day): link: http://download.java.net/maven/2/com/sun/jersey/experimental/jersey-non-blocking-client <dependency> <groupId>com.sun.jersey.experimental</groupId> <artifactId>jersey-non-blocking-client</artifactId> <version>1.9-SNAPSHOT</version> </dependency> code snippet: ClientConfig cc = new DefaultNonBlockingClientConfig(); cc.getProperties().put(NonBlockingClientConfig.PROPERTY_THREADPOOL_SIZE, 10); // default value, feel free to change Client c = NonBlockingClient.create(cc); AsyncWebResource awr = c.asyncResource("http://oracle.com"); Future<ClientResponse> responseFuture = awr.get(ClientResponse.class); // or awr.get(new TypeListener<ClientResponse>(ClientResponse.class) { @Override public void onComplete(Future<ClientResponse> f) throws InterruptedException { ... } }); javadoc (temporary location, won't be updated): http://anise.cz/~paja/jersey-non-blocking-client/

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  • NRF Week - Disney Store Tour

    - by sarah.taylor(at)oracle.com
    Disney has created a real buzz at this year's NRF event. Yesterday morning we began the Oracle Retail Exchange program with a visit to the flagship Disney store in Times Square. Additionally Oracle made a key announcement with Disney  on Oracle Retail's Point of Sale implementation in 330 stores worldwide. Today   Disney's Steve Finney gave a super session on The Magic of Disney at the NRF Big Show. We also saw Disney making an exclusive news announcement about their plans for Global store openings at the Oracle trade show stand - with a little help from Mickey and Minnie Mouse. Disney Stores have been entirely reinvented since the company in 2008 took ownership after previously franchising the retail arm of the business. They have subsequently been a strong Oracle partner and technology has played a key role in their re imagination of the store environment. The new Imagination stores have a 20% higher footfall and margins are up 25%. The Disney brand is synonymous with magical and memorable experiences for children of all ages. The company is achieving a unique retail experience that delights children and shareholders alike! Technology is a key pillar in helping to deliver on both a strong operating model and a unique customer experience - the best thirty minutes in a child's day is their aim. Steve Finney this morning said their technology has to be as reliable as a theme park ride. Store experiences are much more enjoyable when there are short waiting times and children can interact with their favourite characters through magic mirrors, mobile point of sale, touch screens and custom animations that are digitally transmitted to stores globally. The Oracle Retail Point of Sale with iPad touch screens reduces check out times, stores customer data, ensures that promotions are delivered accurately and reduces losses. This means higher levels of guest conversion, increased availability and convenience for customers who want to check availability at other locations. Disney is a pioneer. At NRF's 100th show, we had the privilege of learning from a retailer using technology as a creative force to drive their business forward.

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  • First JSRs Proposed for Java EE 7

    - by Jacob Lehrbaum
    With the approval of Java SE 7 and Java SE 8 JSRs last month, attention is now shifting towards the Java EE platform.  While functionality pegged for Java EE 7 was previewed at least as early as Devoxx, the filing of these JSRs marks the first, officially proposed, specifications for the next generation of the popular application server standard.  Let's take a quick look at the proposed new functionality.Java Persistence API 2.1The first of the new proposed specifications is JSR 338: Java Persistence API (JPA) 2.1. JPA is designed for use with both Java EE and Java SE and: "deals with the way relational data is mapped to Java objects ("persistent entities"), the way that these objects are stored in a relational database so that they can be accessed at a later time, and the continued existence of an entity's state even after the application that uses it ends. In addition to simplifying the entity persistence model, the Java Persistence API standardizes object-relational mapping." (more about JPA)JAX-RS 2.0The second of the new Java specifications that have been proposed is JSR 339, otherwise known as JAX-RS 2.0. JAX-RS provides an API that enables the easy creation of web services using the Representational State Transfer (REST) architecture.  Key features proposed in the new JSR include a Client API, improved support for URIs, a Model-View-Controller architecture and much more!More informationOfficial proposal for Java Persistence 2.1 (jcp.org)Official proposal for JAX-RS 2.0 (jcp.org)Kicking off Java EE 7 with 2 JSRs: JAX-RS 2.0 / JPA 2.1 (the Aquarium)

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  • SF Bay Area Event, November 1st: SPARC 25th Anniversary at Computer History Museum

    - by Larry Wake
    For those of you in the Bay Area, there's going to be what promises to be a very interesting event at the Computer History Museum on Thursday, November 1st at 11 AM: "SPARC at 25: Past, Present and Future". The panel event will feature Sun Microsystems founders Bill Joy and Andy Bechtolsheim, SPARC luminaries such as Anant Agrawal and David Patterson, former Sun VP Bernard Lacroute, plus Oracle executives Mark Hurd, John Fowler and Rick Hetherington. For those of you who can't attend, we expect to have video of the event afterward, but if you can make it in person, this is a unique opportunity to hear from industry pioneers, as well as get insights into future SPARC innovations. Plus, you can see SPARC (and non-SPARC) related exhibits from both the Computer History Museum and the personal collections of some of the panel participants. I hope you can join us; Register today.

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  • Tyrus 1.3

    - by Pavel Bucek
    I’m pleased to announce that new version of Tyrus was released today. It contains some interesting features, like asynchronous handling of connectToServer method call, optimised broadcast support and lots of stability and performance improvements. As previously – I will follow with more blog posts about selected features later. Some of them are already described in updated User guide. Complete list of bugfixes and new featuresTYRUS-262: @OnOpen fails for programmatically deployed annotated endpoint.TYRUS-261: Text decoder disables Binary decoder if both are configured for the same server endpoint; endpoint cannot receive binary messages anymore.TYRUS-248: Consolidate Extension representationTYRUS-258: Tyrus always creates HTTP sessionTYRUS-251: DecodeException is not passed to @OnError methodTYRUS-252: encoder for primitive types cannot be overridden.TYRUS-250: Sec-WebSocket-Protocol header cannot be present when there is no negotiated subprotocolTYRUS-249: WebSocketContainer MaxSessionIdleTimeout is not propagated to Session (server side)TYRUS-257: Async timeout value set on WebSocketContainer is not propagated to RemoteEndpoints (Session#getAsyncRemote())TYRUS-253: DecodeException is not passed to @OnError method from session.getAsyncRemote().sendObjectTYRUS-243: WebSocketContainer.connectToServer can block for secondsTYRUS-227: Build failure : AsyncBinaryTestTYRUS-226: Tyrus build error : OnCloseTestTYRUS-247: Make all samples use TestContainer for testsTYRUS-238: Refactor WebSocketEngine (SPI and Impl)TYRUS-157: Submitting tasks to an injected ManagedExecutorService in a ServerEndpoint does not workTYRUS-137: Improve subprotocols/extensions headers parsingTYRUS-133: Some Broadcast(er) API is needed in order to opmtimize chat-like usecasesTYRUS-245: ServerEndpointConfig#getConfiigurator returns Configurator not used when getNegotiatedExtensions has been called.TYRUS-240: clean up duplicated static fields (strings)TYRUS-230: When Session is invalidated, the close reason is not 1006TYRUS-190: Remove TyrusServetServerContainer (merge with TyrusServerContainer)TYRUS-65: Implement common utilities for testingTYRUS-242: Tyrus does not run on JDK8 compact2 profileTYRUS-237: RemoteEndpoint.Async#sendBinary does not throw IllegalArgumentException when data is nullTYRUS-239: Improve WebSocketEngine ByteBuffer handlingTYRUS-232: Refactor grizzly/servlet container – Tyrus-SPITYRUS-235: Fix findbugs errors in tests/servletTYRUS-234: Remove support for older protocol versionTYRUS-229: Session#setMaxIdleTimeout() will kill the session whether or not the session actually timed outTYRUS-225: Invalidation of (Servlet) HttpSession does not invalidate WebSocket SessionTYRUS-153: Static map in TyrusRemotEndpointTYRUS-201: Wrong ServletInputStream#isReady() usage in TyrusHttpUpgradeHandlerTYRUS-224: Refactor Connection#write and ConnectionImpl to use CompletionHandler only (no Future)TYRUS-221: wss:// doesn’t appear to function correctly via a http proxy.TYRUS-146: Support request from client to secured services (“wss”)TYRUS-223: Message can be writen multiple times when running on Servlet container TYRUS-71: ErroCollector not properly used in AnnotatedEndpoint class. Tyrus 1.3 will be integrated in Glassfish trunk soon – you can download nightly build or upgrade to newer Tyrus manually (replace all Tyrus jars).

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  • Erster Oracle Developer Monthly: Folien verfügbar

    - by Carsten Czarski
    Am 6. Juni 2014 fand der erste Oracle Developer Monthly Webcast statt. In diesem Webseminar erhalten die Teilnehmer aktuelle Informationen rund um die Oracle-Datenbank: Das umfasst unter anderem jeweils aktuelle Releases, wichtige Patchsets, anstehende Termine, interessante Neuigkeiten aus der Blogosphere und dem Web 2.0 und vieles mehr. Ein Ready-to-use-Tipp rundet das Seminar ab. Die Folien des ersten Oracle Developer Monthly können Sie herunterladen. Darin enthalten: Veranstaltungen im Juni und Juli 2014, aktuelle Datenbank- und Tool-Versionen sowie einige neue Funktionen der Datenbank-Patchsets 11.2.0.2 und 11.2.0.4 - schauen Sie einfach mal rein. Das nächste Oracle Developer Monthly Webseminar findet am 14. Juli 2014 um 09:00 Uhr statt (Einwahldaten).

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  • Configuration "diff" across Oracle WebCenter Sites instances

    - by Mark Fincham-Oracle
    Problem Statement With many Oracle WebCenter Sites environments - how do you know if the various configuration assets and settings are in sync across all of those environments? Background At Oracle we typically have a "W" shaped set of environments.  For the "Production" environments we typically have a disaster recovery clone as well and sometimes additional QA environments alongside the production management environment. In the case of www.java.com we have 10 different environments. All configuration assets/settings (CSElements, Templates, Start Menus etc..) start life on the Development Management environment and are then published downstream to other environments as part of the software development lifecycle. Ensuring that each of these 10 environments has the same set of Templates, CSElements, StartMenus, TreeTabs etc.. is impossible to do efficiently without automation. Solution Summary  The solution comprises of two components. A JSON data feed from each environment. A simple HTML page that consumes these JSON data feeds.  Data Feed: Create a JSON WebService on each environment. The WebService is no more than a SiteEntry + CSElement. The CSElement queries various DB tables to obtain details of the assets/settings returning this data in a JSON feed. Report: Create a simple HTML page that uses JQuery to fetch the JSON feed from each environment and display the results in a table. Since all assets (CSElements, Templates etc..) are published between environments they will have the same last modified date. If the last modified date of an asset is different in the JSON feed or is mising from an environment entirely then highlight that in the report table. Example Solution Details Step 1: Create a Site Entry + CSElement that outputs JSON Site Entry & CSElement Setup  The SiteEntry should be uncached so that the most recent configuration information is returned at all times. In the CSElement set the contenttype accordingly: Step 2: Write the CSElement Logic The basic logic, that we repeat for each asset or setting that we are interested in, is to query the DB using <ics:sql> and then loop over the resultset with <ics:listloop>. For example: <ics:sql sql="SELECT name,updateddate FROM Template WHERE status != 'VO'" listname="TemplateList" table="Template" /> "templates": [ <ics:listloop listname="TemplateList"> {"name":"<ics:listget listname="TemplateList"  fieldname="name"/>", "modified":"<ics:listget listname="TemplateList"  fieldname="updateddate"/>"}, </ics:listloop> ], A comprehensive list of SQL queries to fetch each configuration asset/settings can be seen in the appendix at the end of this article. For the generation of the JSON data structure you could use Jettison (the library ships with the 11.1.1.8 version of the product), native Java 7 capabilities or (as the above example demonstrates) you could roll-your-own JSON output but that is not advised. Step 3: Create an HTML Report The JavaScript logic looks something like this.. 1) Create a list of JSON feeds to fetch: ENVS['dev-mgmngt'] = 'http://dev-mngmnt.example.com/sites/ContentServer?d=&pagename=settings.json'; ENVS['dev-dlvry'] = 'http://dev-dlvry.example.com/sites/ContentServer?d=&pagename=settings.json';  ENVS['test-mngmnt'] = 'http://test-mngmnt.example.com/sites/ContentServer?d=&pagename=settings.json';  ENVS['test-dlvry'] = 'http://test-dlvry.example.com/sites/ContentServer?d=&pagename=settings.json';   2) Create a function to get the JSON feeds: function getDataForEnvironment(url){ return $.ajax({ type: 'GET', url: url, dataType: 'jsonp', beforeSend: function (jqXHR, settings){ jqXHR.originalEnv = env; jqXHR.originalUrl = url; }, success: function(json, status, jqXHR) { console.log('....success fetching: ' + jqXHR.originalUrl); // store the returned data in ALLDATA ALLDATA[jqXHR.originalEnv] = json; }, error: function(jqXHR, status, e) { console.log('....ERROR: Failed to get data from [' + url + '] ' + status + ' ' + e); } }); } 3) Fetch each JSON feed: for (var env in ENVS) { console.log('Fetching data for env [' + env +'].'); var promisedData = getDataForEnvironment(ENVS[env]); promisedData.success(function (data) {}); }  4) For each configuration asset or setting create a table in the report For example, CSElements: 1) Get a list of unique CSElement names from all of the returned JSON data. 2) For each unique CSElement name, create a row in the table  3) Select 1 environment to represent the master or ideal state (e.g. "Everything should be like Production Delivery") 4) For each environment, compare the last modified date of this envs CSElement to the master. Highlight any differences in last modified date or missing CSElements. 5) Repeat...    Appendix This section contains various SQL statements that can be used to retrieve configuration settings from the DB.  Templates  <ics:sql sql="SELECT name,updateddate FROM Template WHERE status != 'VO'" listname="TemplateList" table="Template" /> CSElements <ics:sql sql="SELECT name,updateddate FROM CSElement WHERE status != 'VO'" listname="CSEList" table="CSElement" /> Start Menus <ics:sql sql="select sm.id, sm.cs_name, sm.cs_description, sm.cs_assettype, sm.cs_assetsubtype, sm.cs_itemtype, smr.cs_rolename, p.name from StartMenu sm, StartMenu_Sites sms, StartMenu_Roles smr, Publication p where sm.id=sms.ownerid and sm.id=smr.cs_ownerid and sms.pubid=p.id order by sm.id" listname="startList" table="Publication,StartMenu,StartMenu_Roles,StartMenu_Sites"/>  Publishing Configurations <ics:sql sql="select id, name, description, type, dest, factors from PubTarget" listname="pubTargetList" table="PubTarget" /> Tree Tabs <ics:sql sql="select tt.id, tt.title, tt.tooltip, p.name as pubname, ttr.cs_rolename, ttsect.name as sectname from TreeTabs tt, TreeTabs_Roles ttr, TreeTabs_Sect ttsect,TreeTabs_Sites ttsites LEFT JOIN Publication p  on p.id=ttsites.pubid where p.id is not null and tt.id=ttsites.ownerid and ttsites.pubid=p.id and tt.id=ttr.cs_ownerid and tt.id=ttsect.ownerid order by tt.id" listname="treeTabList" table="TreeTabs,TreeTabs_Roles,TreeTabs_Sect,TreeTabs_Sites,Publication" />  Filters <ics:sql sql="select name,description,classname from Filters" listname="filtersList" table="Filters" /> Attribute Types <ics:sql sql="select id,valuetype,name,updateddate from AttrTypes where status != 'VO'" listname="AttrList" table="AttrTypes" /> WebReference Patterns <ics:sql sql="select id,webroot,pattern,assettype,name,params,publication from WebReferencesPatterns" listname="WebRefList" table="WebReferencesPatterns" /> Device Groups <ics:sql sql="select id,devicegroupsuffix,updateddate,name from DeviceGroup" listname="DeviceList" table="DeviceGroup" /> Site Entries <ics:sql sql="select se.id,se.name,se.pagename,se.cselement_id,se.updateddate,cse.rootelement from SiteEntry se LEFT JOIN CSElement cse on cse.id = se.cselement_id where se.status != 'VO'" listname="SiteList" table="SiteEntry,CSElement" /> Webroots <ics:sql sql="select id,name,rooturl,updatedby,updateddate from WebRoot" listname="webrootList" table="WebRoot" /> Page Definitions <ics:sql sql="select pd.id, pd.name, pd.updatedby, pd.updateddate, pd.description, pdt.attributeid, pa.name as nameattr, pdt.requiredflag, pdt.ordinal from PageDefinition pd, PageDefinition_TAttr pdt, PageAttribute pa where pd.status != 'VO' and pa.id=pdt.attributeid and pdt.ownerid=pd.id order by pd.id,pdt.ordinal" listname="pageDefList" table="PageDefinition,PageAttribute,PageDefinition_TAttr" /> FW_Application <ics:sql sql="select id,name,updateddate from FW_Application where status != 'VO'" listname="FWList" table="FW_Application" /> Custom Elements <ics:sql sql="select elementname from ElementCatalog where elementname like 'CustomElements%'" listname="elementList" table="ElementCatalog" />

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  • Oracle ADF Mobile and Developing On-device Mobile Applications

    - by Joe Huang
    Hi, everyone: It has been almost a year since we posted to this blog, and I am happy to report that we are steadily marching toward releasing a new generation of ADF Mobile.  This blog site has been quiet as we are heads down to develop this new generation of ADF Mobile.  As we are nearing releasing this next generation product, there are substantial number of Oracle internal application teams and external customers/partners actively developing using the beta version of this framework.  We are actively taking feedbacks from these teams and ensuring the product is ready for general availability. If you are intersted for more details around this new generation of ADF Mobile, we are hosting a session and a hands on lab this week at the ODTUG KScope 12 conference.  The lab is booked completely full weeks in advance, but perhaps you can still get into the session (Wed at 9:45 AM).   Look for updates from this blog site as well as the Oracle OTN ADF Mobile landing page during the weeks leading to Oracle OpenWorld 2012.   Thanks, Joe Huang

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  • How to set x509 Certificate private key access rights for AppPoolIdentity

    - by ChrisD
    If your website uses the AppPoolIdentity and requires access to the private key of an x509Certficate, you’ll need to grant the read permissions to the iis application pool.   To grant permissions to the AppPoolIdentity: Run Certificates.MMC (or Start->run->mmc.exe, Add Certificate Snap-In for LocalMachine) Select the certificate (Personal node on the certificate tree) , right click and Manage Permissions. Add a new user to the permissions list. Enter "IIS AppPool\AppPoolName" on the local machine". Replace "AppPoolName" with the name of your application pool.

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  • Tackling Security and Compliance Barriers with a Platform Approach to IDM: Featuring SuperValu

    - by Darin Pendergraft
    On October 25, 2012 ISACA and Oracle sponsored a webcast discussing how SUPERVALU has embraced the platform approach to IDM.  Scott Bonnell, Sr. Director of Product Management at Oracle, and Phil Black, Security Director for IAM at SUPERVALU discussed how a platform strategy could be used to formulate an upgrade plan for a large SUN IDM installation. See the webcast replay here: ISACA Webcast Replay (Requires Internet Explorer or Chrome) Some of the main points discussed in the webcast include: Getting support for an upgrade project by aligning with corporate initiatives How to leverage an existing IDM investment while planning for future growth How SUN and Oracle IDM architectures can be used in a coexistance strategy Advantages of a rationalized, modern, IDM Platform architecture ISACA Webcast Featuring SuperValu - Tackling Security and Compliance Barriers with a Platform Approach to Identity Management from OracleIDM  

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  • Increasing touch surface (#wp7dev)

    - by Laurent Bugnion
    When you design for Windows Phone 7 (or for any touch device, for that matter, and most especially small screens), you need to be very careful to give enough surface to your users’ fingers. It is easy to miss a touch on such small screens, and that can be horrifyingly frustrating. This is especially true when people are on the move, and trying to hit the control while walking and holding their device in one hand, or when the device is mounted in a car and vibrating with the engine. In my experience, a touch surface should be ideally minimum 60x60 pixels to be easy to activate on the Windows Phone 7 screen (which is, as we know, 800 pixels x 480 pixels). Ideally, I try to make my touch surfaces 80x80 pixels minimum. This causes a few design challenges of course. Using transparent backgrounds However, one thing is helping us tremendously: some surfaces can be made transparent, and yet react to touch. The secret is the following: If you have a panel that has a Null background (i.e. the Background is not set at all), then the empty surface does not react to touch. If however the Background is set to the Transparent color (or any color where the Alpha channel is set to 0), then it will react to touch. Setting a transparent background is easy. For example: <Grid Background="#00000000"> </Grid> or <Grid Background="Transparent"> </Grid> In C#: var grid = new Grid { Background = new SolidColorBrush( Colors.Transparent) }; Using negative margins Having a transparent background reactive to touch is a good start, but in addition, you must make sure that the surface is big enough for my clumsy fingers. One way to achieve that is to increase the transparent, touch-reactive surface, and reposition the element using negative margins. For example, consider the following UI. I changed the transparent background of the HyperlinkButton to Red, in order to visualize the touch surface. In this figure, the Settings HyperlinkButton is 105 pixels x 31 pixels. This is wide enough, but really small in height and easy to miss. To improve this, we can use negative margins, for instance: <HyperlinkButton Content="Settings" HorizontalAlignment="Right" VerticalAlignment="Bottom" Height="60" Margin="0,0,0,-15" /> Notice the usage of negative bottom margin to bring the HyperlinkButton back at the bottom of the main Grid’s first row, where it belongs. And the result is: Notice how the touch surface is much bigger than before. This makes the HyperlinkButton easier to reach, and improves the user experience. With the background set back to normal, the UI looks exactly the same, as it should: In summary: Remember to maximize the touch surface for your controls. Plan your design in consequence by reserving enough room around each control to allow their hit surface to be expanded as shown in this article. Do not cram too many controls in one page. If REALLY needed, use an additional page (or even better: use a Pivot control with multiple pivot items) for the controls that don’t fit on the first one. This should ensure a smoother user experience and improved touch behavior. Happy coding! Laurent   Laurent Bugnion (GalaSoft) Subscribe | Twitter | Facebook | Flickr | LinkedIn

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  • Partner Webcast – Implementing Web Services & SOA Security with Oracle Fusion Middleware - 20 September 2012

    - by Thanos
    Security was always one of the main pain points for the IT industry, and new security challenges has been introduced with the proliferation  of the service-oriented approach to building modern software. Oracle Fusion Middleware provides a wide variety of features that ease the building service-oriented solutions, but how these services can be secured?Should we implement the security features in each and every service or there’s a better way? During the webinar we are going to show how to implement non-intrusive declarative security for your SOA components by introducing the Oracle product portfolio in this area, such as Oracle Web Services Manager and Oracle IDM. Agenda: SOA & Web Services basics: quick refresher Building your SOA with Oracle Fusion Middleware: product review Common security risks in the Web Services world SOA & Web Services security standards Implementing Web Services Security with the Oracle products Web Services Security with Oracle – the big picture Declarative end point security with Oracle Web Services Manager Perimeter Security with Oracle Enterprise Gateway Utilizing the other Oracle IDM products for the advanced scenarios Q&A session Delivery Format This FREE online LIVE eSeminar will be delivered over the Web. Registrations received less than 24hours prior to start time may not receive confirmation to attend. Thursday, September 20, 2012 - 10:00 AM to 11:00 AM CET (GMT/UTC+1)Duration: 1 hour Register Now Send your questions and migration/upgrade requests [email protected] Visit regularly our ISV Migration Center blog or Follow us @oracleimc to learn more on Oracle Technologies, upcoming partner webcasts and events. All content is made available through our YouTube - SlideShare - Oracle Mix.

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  • OAGi Architecture Council OAGIS Ten Work Group Completes first round review of Concepts for OAGIS Te

    - by michael.rowell
    Today the OAGi Architecture Council OAGIS Ten Work group completed the first level review of concepts for existing content for OAGIS Ten. This is one of the first milestones for OAGIS Ten. In doing this the concepts of key objects (the Nouns) have been identified along with the key context for their use. While OAGIS Ten remains a work-in-process the work group shows progress. Going forward the other councils will provide additional input to these and there own concepts and the contexts for each. Additionally, sub groups will focus on concepts for given domains. Stay tuned for future progress. If anyone is interested in joining the effort. OAGi membership is open to anyone, please see the OAGi Web site.

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  • We've Been Busy: World Tour 2010

    - by Brian Dayton
    Right after Oracle OpenWorld 2009 we went right into planning for our 2010 World Tour. An ambitious 90+ city tour visiting cities on every continent.   The Oracle Applications Strategy Update Tour started January 19th and is in full swing right now. We've put some heavy hitters on the road. If you didn't get a chance to see Steve Miranda, Senior Vice President of Oracle Application Development in Tokyo, Anthony Lye, Senior Vice President of Oracle CRM Development in New Delhi or Sonny Singh, Senior Vice President of Oracle Industries Business Unit in Stockholm don't worry...we're not done yet. The theme, Smart Strategies: Your Roadmap to the Future is a nod to the fact that everyone needs to be smart about what's going on in their business and industry right now. But just as important---how to make sure that you're on the course to where you need to be down the road. Get the big picture and key trends in "The New Normal" of today's business climate and drill down and find out about the latest and greatest innovations in Oracle Applications. Check out http://www.oracle.com/events/applicationstour/index.html for an upcoming tour date near you. Pictures, feedback, summaries and learnings from the tour to come soon.

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  • Internet Explorer 9 Preview 2 link + webcasts for developers

    - by Eric Nelson
    At Web Directions last week in London (10th and 11th June 2010) I promised several folks I would put up a blog post to more information on IE 9.0. True to my word (albeit a little later than I had hoped), here is what I was thinking of: Install First up, Install Preview 2 and try out the demos I was showing at the conference. Remember that IE9 Preview installs side by side with IE8/7 etc. It is not a beta nor is it intended to be a full browser. It is a … preview :-)   Including good old SVG-oids :-) Learn And then check out the following webcasts which were recorded in March this year at MIX: In-Depth Look At Internet Explorer 9 Presenter:  Ted Johnson & John Hrvatin VisitMIX URL: http://live.visitmix.com/MIX10/Sessions/CL28 Slides: Download Videos: MP4 Small WMV Large WMV High Performance Best Practices For Web Sites Presenter: Jason Weber VisitMIX URL: http://live.visitmix.com/MIX10/Sessions/CL29 Slides: Download Videos: MP4 Small WMV Large WMV HTML5: Cross Browser Best Practices Presenter: Tony Ross VisitMIX URL: http://live.visitmix.com/MIX10/Sessions/CL27 Slides: Download Videos: MP4 Small WMV Large WMV Internet Explorer Developer Tools Presenter: Jon Seitel VisitMIX URL: http://live.visitmix.com/MIX10/Sessions/FT51 Slides: Download Videos: MP4 Small WMV Large WMV SVG: The Past, Present And Future of Vector Graphics For The Web Presenter: Patrick Dengler, Doug Schepers VisitMIX URL: http://live.visitmix.com/MIX10/Sessions/EX30 Slides: Download Videos: MP4 Small WMV Large WMV Day 2 Keynote containing IE9 Presenter: Dean Hachamovitch VisitMIX URL: http://live.visitmix.com/MIX10/Sessions/KEY02 Slides: Download Videos: MP4 Small WMV Large WMV

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  • Scrum with Team Foundation Server 2010 Done

    - by Martin Hinshelwood
    Since I have joined SSW as a Solution Architect its Chief Architect, Adam Cogan, has been mentoring me and pushing me to do better. One of the things that I have been wanting to do since the first DDD Scotland was to present a session. For DDD Scotland 2010 Adam suggested that I submit he double session on “Better project Management with Team Foundation Server 2010”. So, with some apprehension I submitted two session as Part A and Part B. Download DDD Scotland -  Scrum with Team Foundation Server 2010 How surprised was I that after the attendees had finished casting their votes that both sessions would be in the top 20 one in the top 5. I an effort to promote diversity in sessions the DDD committee try to make sure that each presenter only have one session. I would have to compress SSW’s presentation into 1 hour. Around this time SSW embarked on it continuing adventures with scrum an Microsoft started heavily investing in Scrum for its internal use. I decided to do a slightly different session, but one that would still meet the agenda and goal of the billed session to provide “Better project management with Team Foundation Server 2010”. And so Scrum with Team Foundation Server 2010 was born. At this stage I really have to thank Aaron Bjork who provided me with many of the slides and animations as I really can’t work Power Point. On the 27th of April I presented the session for the Aberdeen Partner Group and then on 8th May I presented at DDD Scotland. Figure: Some of the presenters and organisers of DDD Scotland I mentioned quite a few of SSW’s Rules to better Scrum Using TFS and I have uploaded my presentation to Skydrive.   Download DDD Scotland -  Scrum with Team Foundation Server 2010 Technorati Tags: DDD Scot,Scrum,TFS 2010,SSW

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  • Fun with Declarative Components

    - by [email protected]
    Use case background I have been asked on a number of occasions if our selectOneChoice component could allow random text to be entered, as well as having a list of selections available. Unfortunately, the selectOneChoice component only allows entry via the dropdown selection list and doesn't allow text entry. I was thinking of possible solutions and thought that this might make a good example for using a declarative component.My initial idea My first thought was to use an af:inputText to allow the text entry, and an af:selectOneChoice with mode="compact" for the selections. To get it to layout horizontally, we would want to use an af:panelGroupLayout with layout="horizontal". To get the label for this to line up correctly, we'll need to wrap the af:panelGroupLayout with an af:panelLabelAndMessage. This is the basic structure: <af:panelLabelAndMessage> <af:panelGroupLayout layout="horizontal"> <af:inputText/> <af:selectOneChoice mode="compact"/> </af:panelgroupLayout></af:panelLabelAndMessage> Make it into a declarative component One of the steps to making a declarative component is deciding what attributes we want to be able to specify. To keep this example simple, let's just have: 'label' (the label of our declarative component)'value' (what we want to bind to the value of the input text)'items' (the select items in our dropdown) Here is the initial declarative component code (saved as file "inputTextWithChoice.jsff"): <?xml version='1.0' encoding='UTF-8'?><!-- Copyright (c) 2008, Oracle and/or its affiliates. All rights reserved. --><jsp:root xmlns:jsp="http://java.sun.com/JSP/Page" version="2.1" xmlns:f="http://java.sun.com/jsf/core" xmlns:af="http://xmlns.oracle.com/adf/faces/rich"> <jsp:directive.page contentType="text/html;charset=utf-8"/> <af:componentDef var="attrs" componentVar="comp"> <af:xmlContent> <component xmlns="http://xmlns.oracle.com/adf/faces/rich/component"> <description>Input text with choice component.</description> <attribute> <description>Label</description> <attribute-name>label</attribute-name> <attribute-class>java.lang.String</attribute-class> </attribute> <attribute> <description>Value</description> <attribute-name>value</attribute-name> <attribute-class>java.lang.Object</attribute-class> </attribute> <attribute> <description>Choice Select Items Value</description> <attribute-name>items</attribute-name> <attribute-class>[[Ljavax.faces.model.SelectItem;</attribute-class> </attribute> </component> </af:xmlContent> <af:panelLabelAndMessage id="myPlm" label="#{attrs.label}" for="myIt"> <af:panelGroupLayout id="myPgl" layout="horizontal"> <af:inputText id="myIt" value="#{attrs.value}" partialTriggers="mySoc" label="myIt" simple="true" /> <af:selectOneChoice id="mySoc" label="mySoc" simple="true" mode="compact" value="#{attrs.value}" autoSubmit="true"> <f:selectItems id="mySIs" value="#{attrs.items}" /> </af:selectOneChoice> </af:panelGroupLayout> </af:panelLabelAndMessage> </af:componentDef></jsp:root> By having af:inputText and af:selectOneChoice both have the same value, then (assuming that this passed in as an EL expression) selecting something in the selectOneChoice will update the value in the af:inputText. To use this declarative component in a jspx page: <af:declarativeComponent id="myItwc" viewId="inputTextWithChoice.jsff" label="InputText with Choice" value="#{demoInput.choiceValue}" items="#{demoInput.selectItems}" /> Some problems arise At first glace, this seems to be functioning like we want it to. However, there is a side effect to having the af:inputText and af:selectOneChoice share a value, if one changes, so does the other. The problem here is that when we update the af:inputText to something that doesn't match one of the selections in the af:selectOneChoice, the af:selectOneChoice will set itself to null (since the value doesn't match one of the selections) and the next time the page is submitted, it will submit the null value and the af:inputText will be empty. Oops, we don't want that. Hmm, what to do. Okay, how about if we make sure that the current value is always available in the selection list. But, lets not render it if the value is empty. We also need to add a partialTriggers attribute so that this gets updated when the af:inputText is changed. Plus, we really don't want to select this item so let's disable it. <af:selectOneChoice id="mySoc" partialTriggers="myIt" label="mySoc" simple="true" mode="compact" value="#{attrs.value}" autoSubmit="true"> <af:selectItem id="mySI" label="Selected:#{attrs.value}" value="#{attrs.value}" disabled="true" rendered="#{!empty attrs.value}"/> <af:separator id="mySp" /> <f:selectItems id="mySIs" value="#{attrs.items}" /></af:selectOneChoice> That seems to be working pretty good. One minor issue that we probably can't do anything about is that when you enter something in the inputText and then click on the selectOneChoice, the popup is displayed, but then goes away because it has been replaced via PPR because we told it to with the partialTriggers="myIt". This is not that big a deal, since if you are entering something manually, you probably don't want to select something from the list right afterwards. Making it look like a single component. Now, let's play around a bit with the contentStyle of the af:inputText and the af:selectOneChoice so that the compact icon will layout inside the af:inputText, making it look more like an af:selectManyChoice. We need to add some padding-right to the af;inputText so there is space for the icon. These adjustments were for the Fusion FX skin. <af:inputText id="myIt" partialTriggers="mySoc" autoSubmit="true" contentStyle="padding-right: 15px;" value="#{attrs.value}" label="myIt" simple="true" /><af:selectOneChoice id="mySoc" partialTriggers="myIt" contentStyle="position: relative; top: -2px; left: -19px;" label="mySoc" simple="true" mode="compact" value="#{attrs.value}" autoSubmit="true"> <af:selectItem id="mySI" label="Selected:#{attrs.value}" value="#{attrs.value}" disabled="true" rendered="#{!empty attrs.value}"/> <af:separator id="mySp" /> <f:selectItems id="mySIs" value="#{attrs.items}" /></af:selectOneChoice> There you have it, a declarative component that allows for suggested selections, but also allows arbitrary text to be entered. This could be used for search field, where the 'items' attribute could be populated with popular searches. Lines of java code written: 0

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  • MySQL and Hadoop Integration - Unlocking New Insight

    - by Mat Keep
    “Big Data” offers the potential for organizations to revolutionize their operations. With the volume of business data doubling every 1.2 years, analysts and business users are discovering very real benefits when integrating and analyzing data from multiple sources, enabling deeper insight into their customers, partners, and business processes. As the world’s most popular open source database, and the most deployed database in the web and cloud, MySQL is a key component of many big data platforms, with Hadoop vendors estimating 80% of deployments are integrated with MySQL. The new Guide to MySQL and Hadoop presents the tools enabling integration between the two data platforms, supporting the data lifecycle from acquisition and organisation to analysis and visualisation / decision, as shown in the figure below The Guide details each of these stages and the technologies supporting them: Acquire: Through new NoSQL APIs, MySQL is able to ingest high volume, high velocity data, without sacrificing ACID guarantees, thereby ensuring data quality. Real-time analytics can also be run against newly acquired data, enabling immediate business insight, before data is loaded into Hadoop. In addition, sensitive data can be pre-processed, for example healthcare or financial services records can be anonymized, before transfer to Hadoop. Organize: Data is transferred from MySQL tables to Hadoop using Apache Sqoop. With the MySQL Binlog (Binary Log) API, users can also invoke real-time change data capture processes to stream updates to HDFS. Analyze: Multi-structured data ingested from multiple sources is consolidated and processed within the Hadoop platform. Decide: The results of the analysis are loaded back to MySQL via Apache Sqoop where they inform real-time operational processes or provide source data for BI analytics tools. So how are companies taking advantage of this today? As an example, on-line retailers can use big data from their web properties to better understand site visitors’ activities, such as paths through the site, pages viewed, and comments posted. This knowledge can be combined with user profiles and purchasing history to gain a better understanding of customers, and the delivery of highly targeted offers. Of course, it is not just in the web that big data can make a difference. Every business activity can benefit, with other common use cases including: - Sentiment analysis; - Marketing campaign analysis; - Customer churn modeling; - Fraud detection; - Research and Development; - Risk Modeling; - And more. As the guide discusses, Big Data is promising a significant transformation of the way organizations leverage data to run their businesses. MySQL can be seamlessly integrated within a Big Data lifecycle, enabling the unification of multi-structured data into common data platforms, taking advantage of all new data sources and yielding more insight than was ever previously imaginable. Download the guide to MySQL and Hadoop integration to learn more. I'd also be interested in hearing about how you are integrating MySQL with Hadoop today, and your requirements for the future, so please use the comments on this blog to share your insights.

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  • A Complete Customer Experience Solution (3 of 3 in 'No Customer Left Behind' Series)

    - by Kathryn Perry
    A guest post by David Vap, Group Vice President, Oracle Applications Product Development In my previous post, I talked about taking three concrete steps to improve your customers' overall experiences: 1) understand your customer, 2) empower your ecosystem, and 3) adapt your business. To do these effectively and efficiently, it's important to find the right technology that can bridge the gaps across your channels, interactions, departments, and repositories. Oracle has spent the past three years and more than six billion dollars acquiring and developing some of the world's best-of-breed applications. The result is the most comprehensive customer experience (CX) portfolio offering in the World - bar none: ATG Best in Class Selling Experiences Fatwire Best in Class Marketing Experiences Inquira Best in Class Support Experiences Endecca Best in Class Search Experiences RightNow Best in Class Service Experiences Vitrue & Involver Best in Class Social Marketing Collective Intellect Best In Class Social Listening We don't expect organizations to eat the CX elephant in one bite, nor should they try to. There are key strategic initiatives within each of the four main pillars of our customer experience offering for which we deliver solutions: 1. Customer Experience for Marketing Social Listening and Engagement Social Marketing Marketing Websites Demand Generation and Lead Management Marketing and Loyalty Management 2. Customer Experience for Commerce Search, Navigation & Content Delivery Cross-Channel Commerce Targeting & Product Recommendations Social Commerce Order Management & Fulfillment Retail Store Operations 3. Customer Experience for Sales Sales Force Automation Social Selling Territory & Quota Management Revenue Forecasting Partner Relationship Management Quote to Cash Incentive Compensation 4. Customer Experience for Service Cross-Channel Customer Service Knowledge Management Social Customer Service Eligibility Management Contracts, Assets, and Entitlements Industry-Specific Solutions eBilling Oracle's customer experience portfolio is socially infused at each layer of our pillars rather than simply bolted on as a side process. This combines with the power of the Cloud to run the parts of the solution that need the access, efficiency, and agility from a managed infrastructure. You can get the compliance control from on-premise backbone infrastructure systems that run your business and don't change that often. Please take advantage of our teams of Oracle customer experience professionals and our key agency and technology partner ecosystem. They can help you develop strategic solution roadmaps that build and deliver customer experience and that are tailored to your business needs and objectives. No one has built a better customer service portfolio to manage the entire customer journey than Oracle. It is backed by CX thought leadership programs, a commitment from our executives, and a worldview that your technology decisions must be driven by your customer experiences to succeed. If you’d like to follow up on this conversation, please leave a comment or contact me at [email protected]. You can get more information on Oracle’s complete customer experience solution here.

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  • SharePoint 2010 Information Worker VM available for download

    - by Enrique Lima
    If you interested in a test drive of the technologies around the Wave 14 launch, take look at the VM made available from Microsoft. It is a very well rounded option to explore the new products. 2010 Information Worker Demonstration and Evaluation Virtual Machine Note:  It is important to understand you will need a system with Hyper-V to import this VM and get it off and working.  Also, make sure you keep a copy of the original unpacked VM as this is based on a trial version of the OS (time bombed) and there is a chance to rearm the VM, but you are better off either keeping the original files or taking a snapshot as soon as the VM is living in your Hyper-V environment.

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