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• Improved Customer Experience, but at what Cost? See the DELL Computer experience with RTD

  - by Richard Lefebvre

  We can all probably agree that improving your customers' experience is a good thing. But a key question many people are asking is will it help your organization and, in particular, what are the financial benefits? That's a good question, especially when companies ARE experiencing phenomenal return on investment (ROI). Of course, there are many factors that impact ROI or other measures of success, but we'd like to share some success stories as examples of customer experience in action and delivering positive results. If you would like to learn more about the economics of customer experience, see Brian Curran's presentation at the Oracle Customer Experience Summit last month. In this series of blog posts, we'll share actual customer stories. Today's example is Dell, which uses Oracle Real-Time Decisions (RTD) and Siebel CRM as part of their customer experience portfolio to better understand their customers' needs and wants and provide consistent interactions. Regular readers of this blog are probably familiar with Siebel, but RTD may be new to many of you. RTD is a complete decision management solution that delivers real-time decisions and recommendations and automatically renders decisions within a business process to create tailored messaging for every customer interaction. What does that mean? In the video below, Dell describes how customer experience is important not just for one interaction channel, but across all "vehicles." RTD is helping Dell understand customer behavior and communicate with the customer in a more relevant manner, across all communication  or interaction channels including sales and service call centers, email marketing and online. Dell continues to expand use of RTD because the benefits are showing up in sales, service and marketing results including 19% increase in close rates, faster issue resolution and 40% improvement in revenue per click in email marketing. Video link By Tony Berk on Nov 15, 2012

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• Turn a Kindle into a Weather Display Station

  - by Jason Fitzpatrick

  The e-ink display, network connectivity, and low-power consumption of Kindle ebook readers make them a perfect candidate for an infrequently refreshed high-visibility display–like a weather display. Read on to see how to hack a Kindle to serve up the local weather. Tinker and hardware hacker Matt Petroff hacked his Kindle to accept input from a web server and then, graciously and in the spirit of geeky projects everywhere, shared his source code. He explains the heart of the project: The server side of the system uses shell and Python scripts to convert weather forecast data into an image for the Kindle. The scripts first download and parse forecast data from NOAA via the National Digital Forecast Database XML/SOAP Service. After parsing the data, the data then needs to be converted into an image. This is accomplished by preprocessing a specially crafted SVG file to insert temperatures, forecast symbols, and days of the week. This SVG is then rendered as a PNG using rsvg-convert and converted to a grayscale, no transparency color space as required by the Kindle using pngcrush. Finally, it is copied to a public location on the web server. The Kindle is set to refresh twice a day (you could easily tweak the scripts for a more frequent refresh) and displays the forecast as seen in the photo above–with crisp and easy to read text and icons. Hit up the link below for more information and the project’s source code. How To Create a Customized Windows 7 Installation Disc With Integrated Updates How to Get Pro Features in Windows Home Versions with Third Party Tools HTG Explains: Is ReadyBoost Worth Using?

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• 45 Different Services, Sites, and Apps to Help You Read Your Favorite Sites (Like How-To Geek)

  - by Eric Z Goodnight

  Ever wonder how geeks stay connected with their favorite blogs and writers? Read on to learn about RSS feeds and how easy they are to use with these 45 apps, services, and websites that can help you stay current. Note: of course, our more geeky readers are going to understand a lot of this already, which is why we included 45 great services that you might not have heard about before. Keep reading for more, or give you advice to the newbies in the comments Latest Features How-To Geek ETC HTG Projects: How to Create Your Own Custom Papercraft Toy How to Combine Rescue Disks to Create the Ultimate Windows Repair Disk What is Camera Raw, and Why Would a Professional Prefer it to JPG? The How-To Geek Guide to Audio Editing: The Basics How To Boot 10 Different Live CDs From 1 USB Flash Drive The 20 Best How-To Geek Linux Articles of 2010 Lord of the Rings Movie Parody Double Feature [Video] Turn a Webpage into an Asteroids-Styled Shooting Game in Opera Dolphin Browser Mini Leaves Beta; Sports New GUI, Easy Bookmarking, and More Updated Google Goggles Scans Faster; Solves Sudoku Puzzles Snowy Castle Retreat in the Mountains Wallpaper Fix TV Show Sorting Issues on iOS Devices

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• Book Giveaway: We Have 10 Free Copies of the 4-Hour Chef (The Simple Path to Cooking Like a Pro, Learning Anything, and Living the Good Life)

  - by The Geek

  The 4-Hour Chef isn’t just a cookbook. It’s a choose-your-own-adventure guide to the world of rapid learning from the best-selling author of the 4-Hour Workweek, and we’ve got 10 free copies for How-To Geek readers. Want more information? Here’s the description of the book, from the Amazon page. The 4-Hour Chef is a five-stop journey through the art and science of learning: 1. META-LEARNING. Before you learn to cook, you must learn to learn. META charts the path to doubling your learning potential. 2. THE DOMESTIC. DOM is where you learn the building blocks of cooking. These are the ABCs (techniques) that can take you from Dr, Seuss to Shakespeare. 3. THE WILD. Becoming a master student requires self-sufficiency in all things. WILD teaches you to hunt, forage, and survive. 4. THE SCIENTIST. SCI is the mad scientist and modernist painter wrapped into one. This is where you rediscover whimsy and wonder. 5. THE PROFESSIONAL. Swaraj, a term usually associated with Mahatma Gandhi, can be translated as “self-rule.” In PRO, we’ll look at how the best in the world become the best in the world, and how you can chart your own path far beyond this book. Still not sold? There’s more information and pictures over on the Amazon page for the book. The 4-Hour Chef: The Simple Path to Cooking Like a Pro, Learning Anything, and Living the Good Life Why Your Android Phone Isn’t Getting Operating System Updates and What You Can Do About It How To Delete, Move, or Rename Locked Files in Windows HTG Explains: Why Screen Savers Are No Longer Necessary

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• Resume on 30 Days of SharePoint

  Dear readers, as you might have noticed... It was an organisational desaster on my end! Even though I continued my studies and research on Microsoft SharePoint 2013 during the last 30 days, I wasn't able to write an article a day to keep you posted on my progress. Nonetheless, I gathered a good number of additional blogs, mainly SharePoint MVP sites, and online forums which will be helpful in the next couple of weeks while I'm actually going to develop a C#-based client which will enable an existing 'legacy' application to SharePoint as a document management system (DMS) besides other already existing solutions. Finding excuses Well, no. Not really. I simply didn't block any or enough time every day to write down my progress during my own challenge. My log book on learning about SharePoint stands at 41 hours and 15 minutes during this month. Which means that I spent an average of more than 1 hour per day on getting into SharePoint. I know that might sound a little bit low but also keep in mind that I went for the challenge on top of my daily job and private responsibilities. During the same period there had been two priority 0 incidents from clients - external root cause - which took presedence over this leisure project. More to come Anyway, it was a first trial and despite the low level of reporting on my blog, I'm confident about what I learned during the last 30 days, and I'm ready to implement the client's requirements. At least, I would say that I have a better understanding about the road map or the path to walk during the next month. As time and secrecy allows I'm going to note down some bits and pieces... During the process of development, I'm going to 'cheat' on the challenge summary article and add links to those new entries. Just for the sake of completeness. Next challenge? Hmm, there had been ideas during the last meetup of the Mauritius Software Craftsmanship Community (MSCC) regarding certifications in IT and eventually we might organise some kind of a study group for specific exams, most probably Microsoft exams towards MCSD Web Developer or Windows Developer.

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• Project Showcase: SaaS Web Apps Hits a Home Run with New SCMS Database

  - by Webgui

  We love seeing projects from start to finish, and we’re happy to share the latest example with you. Who: SaaS Web Apps – they use Software as a Service to create web applications that look and feel like desktop applications. What: SaaS Web Apps needed to build a Sports Contract Management System (SCMS) for one of its customers, Premier Stinson Sports. Why: The SCMS database is used for collecting, analyzing and recording college coach and athletic directors’ employment and contract data. The Challenge: Premier Stinson Sports works with a number of partners, each with its own needs and unique requirements. For example, USA Today uses the system to provide cutting edge news analysis while The National Sports Law Institute of Marquette University Law School uses it to for the latest sports contract data and student analysis. In addition, the system needed to be secure due to the sensitivity of the data; it was essential that the user security and permissions be easily configurable. As always, performance was a key factor, especially with the intense reporting and analytical capabilities for this project. Because of this, most of the processing had to be done on a dedicated server but the project called for the richness and responsiveness of a desktop application. The Solution: To execute the project, SaaS Web Apps used APS.Net-based Visual WebGui from Gizmox, combined with SQL Server 2008 and SQL Reporting Services. This combination resulted in a quick deployment for SaaS Web Apps’ customers. The Result: The completed project gave each partner the scalability and availability of a web application with the performance and security of a desktop application. As an example, USA Today pulls data from this database to give readers the latest sports stats – Salary analysis of 2010 Football Bowl Subdivision Coaches. And here’s a screenshot of the database itself. Great work, SaaS Web Apps!

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• Fosfor EPUB Reader

  - by Geertjan

  Instead of creating a fullblown NetBeans Platform application for doing WYSIWYG editing for EPUB, similar to Sigil, I decided to focus purely on the very narrow scope of EPUB reading. The scope is narrower and, since the application will be a lot less ambitious and smaller, a pure JavaFX implementation makes sense. When you somehow get, e.g., buy, an EPUB file, you typically read it on a tablet or mobile device. However, some people in the world, e.g., me, still have laptops. Therefore, I'm creating a small JavaFX application that unzips EPUB files, into a temp directory, and then loads them into a JavaFX WebView. Arabic support: For an application like this, simplicity is the most important thing. Very few buttons, very few options, preferably no configuration of anything. Just let the user open the EPUB file and read it, that's it, nothing fancy. CSS stylesheets and images are correctly read. It's exactly what it looks like, a reader for EPUB files. The back and forward buttons are working and you can also switch to the table of contents. When it is complete, which it pretty much is right now, publishers of EPUB files can make this small app available from their site, to simplify life for their readers, since it will run easily and well on all operating systems.

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• Service Catalogs for Database as a Service

  - by B R Clouse

  At the end of last month, I had the opportunity to present a speaking session at Oracle OpenWorld: Database as a Service: Creating a Database Cloud Service Catalog.  The session was well-attended which would have surprised me several months ago when I started researching this topic.  At that time, I thought of service catalogs as something trivial which could be explained in a few simple slides.  But while looking at all the different options and approaches available, I came to learn that designing a succinct and effective catalog is not a trivial task, and mistakes can lead to confusion and unintended side effects.  And when the room filled up, my new point of view was confirmed. In case you missed the session, or were able to attend but would like more details, I've posted a white paper that covers the topics from the session, and more.  We start with an overview of the components of a service catalog: And then look at several customer case studies of service catalogs for DBaaS.  Synthesizing those examples, we summarize the main options for defining the service categories and their levels.  We end with a template for defining Bronze | Silver | Gold service tiers for Oracle Database Services. The paper is now available here - watch for updates as we work to expand some sections and incorporate readers' feedback (hint - that includes your feedback). Visit our OTN page for additional Database Cloud collateral.

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• Welcome to the Java Training Beat!

  - by tmcginn

  We are a group of dedicated training developers for Java, located in the US, India, and now Mexico. In this blog we will announce new training content and events that might be of interest to our readers. In this first installment of the Java Training Beat, I would like to introduce three new Oracle By Example (OBE) modules I recently released and posted to the Oracle Online Learning Library. Creating a Simple Java Message Service (JMS) Producer with NetBeans and GlassFish - covers how to create a simple text message producer with NetBeans 7 and GlassFish. Creating Java Message Service (JMS) Resources in WebLogic Server 12c - covers how to create JMS resources using the console and WebLogic Server 12c. With this tutorial, you can replicate the results of the first tutorial in WebLogic. Creating a Publish/Subscribe Model with Message-Driven Beans and GlassFish Server - covers how to create a publish/subscribe application using JMS. This tutorial includes a short case study that includes a JSF front-end application that sends a hotel reservation request object to the server as a MapMessage. Hope you find these useful!  And do check out the Online Learning Library - we have a wide range of additional content posted and more being added every month!

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• Role based access to resources for a RESTful service

  - by mutex

  I'm still wrapping my head around REST, but I wonder if someone can help with any suggestions or approaches to role based access control for a RESTful service, particularly from the point of view of securing the data and how the URLs might look. It's probably best to consider an example: Say I have a REST service for Customers, and want to split the users of this REST service into Admin, Editor and Reader roles: Admins can change all attributes of a Customer resource Editors can change only some Readers can only view them. Access control rights are assigned to the Customers entities individually. So for example a user of the service might have admin rights to Customers 1,2 and 3 but Editor access to 4,5 and Reader access to 7,8,9. Now consider the user calling the service. What is a good way to seperate the list of Customers for the current User? GET /Customer - this might get a list of all customers that the current user has Admin\Editor\Reader access to. But then on each Customer the consumer would need an indication of what role they have. Or would it be "better" having something like GET /Customer/Admin - return all customers the current user has Admin access to. Just looking for some high level pointers or reading on a decent way to secure\filter the resources based on roles of the current user.

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• OBIEE lifetime support

  - by THE

  I just received an email from the Development team explaining the detailed dates when what version of OBIEE will be in what stage of Support. So again for all readers who have not had the chance to look at the  lifetime Support policy from Oracle, I'll  try to explain this in easy words: Any major release is in "error correction support" by Development for another 12 months following the availability of a new major release. Examples: 11.1.1.5.0 was released in May 2011.  => So 11.1.1.3.0 (the version before that) went out of patching support ( or "error correction support" ) 12 months after that, i.e. June 2012. Note here: It went out of error correction support, which means Development will not fix bugs, or issue patches after that. The product can still be supported by Technical Support ( as "best effort support" ).So - Questions will still be answered, but there will not be fixes to bugs or glitches.11.1.1.6.0 was released in February 2012.  => Therefore 11.1.1.5.0 will be out of patching support / error correction support starting March 2013. I hope this clears up some of the questions/concerns that you might have had. Oh, and of course to mention the latest and recommended version to use: 11.1.1.6.0 + 11.1.1.6.5 bundle patch is "just what the doctor ordered".

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• There's Not an App for That (Yet)

  - by Mark Hesse

  With an earlier-than-normal departure this morning to avoid the stalemate known as traffic congestion, I suddenly realized what I had failed to grab on my way out the door...  my company ID badge.  Unfortunately, at the time of my epiphany, I was far enough into commuter no-man's land where turning back would completely negate my early departure and increase my overall drive time exponentially.  Not being one to retrace my steps, I decided to press on. Upon arrival at the office and with an hour to go before a security guard would be on duty, I started thinking about the number of times I had forgotten my ID vs. the number of times I had forgotten my phone.  While rare on both accounts, my ID was most likely the missing artifact. I then wondered why there isn't an app for my smartphone that allows me to verify my credentials with my employer and then, provided with a secure token for the day, have the ability to access my building's card entry system.  On many levels, this seems much more secure than an ID card which can be lost, stolen or even forged and then used simply by tailgating into and around buildings at facilities where card scanning can generally be avoided.   As it turns out, another building on the campus has 24 x 7 guard coverage, so I was able to gain access in a relatively short time and secure a temporary ID badge.  Once inside and online, a quick internet search on the subject of smartphone badge access shows that efforts are underway to do exactly what I was thinking needed to be done. Having not spent any time studying about the technology, I discovered that it relies on Near Field Communications (NFC) enabled smartphones (of which, mine does not provide).  The only other option would require modifications to the security infrastructure to support alternative authentication technologies, such as barcode readers, which would be extremely costly to implement. For now, my best option is to put my corporate ID under my car keys... 

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• SQL SERVER – Update Statistics are Sampled By Default

  - by pinaldave

  After reading my earlier post SQL SERVER – Create Primary Key with Specific Name when Creating Table on Statistics, I have received another question by a blog reader. The question is as follows: Question: Are the statistics sampled by default? Answer: Yes. The sampling rate can be specified by the user and it can be anywhere between a very low value to 100%. Let us do a small experiment to verify if the auto update on statistics is left on. Also, let’s examine a very large table that is created and statistics by default- whether the statistics are sampled or not. USE [AdventureWorks] GO -- Create Table CREATE TABLE [dbo].[StatsTest]( [ID] [int] IDENTITY(1,1) NOT NULL, [FirstName] [varchar](100) NULL, [LastName] [varchar](100) NULL, [City] [varchar](100) NULL, CONSTRAINT [PK_StatsTest] PRIMARY KEY CLUSTERED ([ID] ASC) ) ON [PRIMARY] GO -- Insert 1 Million Rows INSERT INTO [dbo].[StatsTest] (FirstName,LastName,City) SELECT TOP 1000000 'Bob', CASE WHEN ROW_NUMBER() OVER (ORDER BY a.name)%2 = 1 THEN 'Smith' ELSE 'Brown' END, CASE WHEN ROW_NUMBER() OVER (ORDER BY a.name)%10 = 1 THEN 'New York' WHEN ROW_NUMBER() OVER (ORDER BY a.name)%10 = 5 THEN 'San Marino' WHEN ROW_NUMBER() OVER (ORDER BY a.name)%10 = 3 THEN 'Los Angeles' ELSE 'Houston' END FROM sys.all_objects a CROSS JOIN sys.all_objects b GO -- Update the statistics UPDATE STATISTICS [dbo].[StatsTest] GO -- Shows the statistics DBCC SHOW_STATISTICS ("StatsTest"PK_StatsTest) GO -- Clean up DROP TABLE [dbo].[StatsTest] GO Now let us observe the result of the DBCC SHOW_STATISTICS. The result shows that Resultset is for sure sampling for a large dataset. The percentage of sampling is based on data distribution as well as the kind of data in the table. Before dropping the table, let us check first the size of the table. The size of the table is 35 MB. Now, let us run the above code with lesser number of the rows. USE [AdventureWorks] GO -- Create Table CREATE TABLE [dbo].[StatsTest]( [ID] [int] IDENTITY(1,1) NOT NULL, [FirstName] [varchar](100) NULL, [LastName] [varchar](100) NULL, [City] [varchar](100) NULL, CONSTRAINT [PK_StatsTest] PRIMARY KEY CLUSTERED ([ID] ASC) ) ON [PRIMARY] GO -- Insert 1 Hundred Thousand Rows INSERT INTO [dbo].[StatsTest] (FirstName,LastName,City) SELECT TOP 100000 'Bob', CASE WHEN ROW_NUMBER() OVER (ORDER BY a.name)%2 = 1 THEN 'Smith' ELSE 'Brown' END, CASE WHEN ROW_NUMBER() OVER (ORDER BY a.name)%10 = 1 THEN 'New York' WHEN ROW_NUMBER() OVER (ORDER BY a.name)%10 = 5 THEN 'San Marino' WHEN ROW_NUMBER() OVER (ORDER BY a.name)%10 = 3 THEN 'Los Angeles' ELSE 'Houston' END FROM sys.all_objects a CROSS JOIN sys.all_objects b GO -- Update the statistics UPDATE STATISTICS [dbo].[StatsTest] GO -- Shows the statistics DBCC SHOW_STATISTICS ("StatsTest"PK_StatsTest) GO -- Clean up DROP TABLE [dbo].[StatsTest] GO You can see that Rows Sampled is just the same as Rows of the table. In this case, the sample rate is 100%. Before dropping the table, let us also check the size of the table. The size of the table is less than 4 MB. Let us compare the Result set just for a valid reference. Test 1: Total Rows: 1000000, Rows Sampled: 255420, Size of the Table: 35.516 MB Test 2: Total Rows: 100000, Rows Sampled: 100000, Size of the Table: 3.555 MB The reason behind the sample in the Test1 is that the data space is larger than 8 MB, and therefore it uses more than 1024 data pages. If the data space is smaller than 8 MB and uses less than 1024 data pages, then the sampling does not happen. Sampling aids in reducing excessive data scan; however, sometimes it reduces the accuracy of the data as well. Please note that this is just a sample test and there is no way it can be claimed as a benchmark test. The result can be dissimilar on different machines. There are lots of other information can be included when talking about this subject. I will write detail post covering all the subject very soon. Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: Pinal Dave, SQL, SQL Authority, SQL Index, SQL Optimization, SQL Performance, SQL Query, SQL Scripts, SQL Server, SQL Tips and Tricks, T SQL, Technology Tagged: SQL Statistics

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• SQL Server – SafePeak “Logon Trigger” Feature for Managing Data Access

  - by pinaldave

  Lately I received an interesting question about the abilities of SafePeak for SQL Server acceleration software: Q: “I would like to use SafePeak to make my CRM application faster. It is an application we bought from some vendor, after a while it became slow and we can’t reprogram it. SafePeak automated caching sounds like an easy and good solution for us. But, in my application there are many servers and different other applications services that address its main database, and some even change data, and I feel that there is a chance that some servers that during the connection process we may miss some. Is there a way to ensure that SafePeak will be aware of all connections to the SQL Server, so its cache will remain intact?” Interesting question, as I remember that SafePeak (http://www.safepeak.com/Product/SafePeak-Overview) likes that all traffic to the database will go thru it. I decided to check out the features of SafePeak latest version (2.1) and seek for an answer there. A: Indeed I found SafePeak has a feature they call “Logon Trigger” and is designed for that purpose. It is located in the user interface, under: Settings -> SQL instances management  ->  [your instance]  ->  [Logon Trigger] tab. From here you activate / deactivate it and control a white-list of enabled server IPs and Login names that SafePeak will ignore them. Click to Enlarge After activation of the “logon trigger” Safepeak server is notified by the SQL Server itself on each new opened connection. Safepeak monitors those connections and decides if there is something to do with them or not. On a typical installation SafePeak likes all application and users connections to go via SafePeak – this way it knows about data and schema updates immediately (real time). With activation of the safepeak “logon trigger”  a special CLR trigger is deployed on the SQL server and notifies Safepeak on any connection that has not arrived via SafePeak. In such cases Safepeak can act to clear and lock the cache or to ignore it. This feature enables to make sure SafePeak will be aware of all connections so SafePeak cache will maintain exactly correct all times. So even if a user, like a DBA will connect to the SQL Server not via SafePeak, SafePeak will know about it and take actions. The notification does not impact the work of that connection, the user or application still continue to do whatever they planned to do. Note: I found that activation of logon trigger in SafePeak requires that SafePeak SQL login will have the next permissions: 1) CONTROL SERVER; 2) VIEW SERVER STATE; 3) And the SQL Server instance is CLR enabled; Seeing SafePeak in action, I can say SafePeak brings fantastic resource for those who seek to get performance for SQL Server critical apps. SafePeak promises to accelerate SQL Server applications in just several hours of installation, automatic learning and some optimization configuration (no code changes!!!). If better application and database performance means better business to you – I suggest you to download and try SafePeak. The solution of SafePeak is indeed unique, and the questions I receive are very interesting. Have any more questions on SafePeak? Please leave your question as a comment and I will try to get an answer for you. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Performance, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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• Who should ‘own’ the Enterprise Architecture?

  - by Michael Glas

  I recently had a discussion around who should own an organization’s Enterprise Architecture. It was spawned by an article titled “Busting CIO Myths” in CIO magazine1 where the author interviewed Jeanne Ross, director of MIT's Center for Information Systems Research and co-author of books on enterprise architecture, governance and IT value.In the article Jeanne states that companies need to acknowledge that "architecture says everything about how the company is going to function, operate, and grow; the only person who can own that is the CEO". "If the CEO doesn't accept that role, there really can be no architecture."The first question that came up when talking about ownership was whether you are talking about a person, role, or organization (there are pros and cons to each, but in general, I like to assign accountability to as few people as possible). After much thought and discussion, I came to the conclusion that we were answering the wrong question. Instead of talking about ownership we were talking about responsibility and accountability, and the answer varies depending on the particular role of the organization’s Enterprise Architecture and the activities of the enterprise architect(s).Instead of looking at just who owns the architecture, think about what the person/role/organization should do. This is one possible scenario (thanks to Bob Covington): The CEO should own the Enterprise Strategy which guides the business architecture. The Business units should own the business processes and information which guide the business, application and information architectures. The CIO should own the technology, IT Governance and the management of the application and information architectures/implementations. The EA Governance Team owns the EA process.  If EA is done well, the governance team consists of both IT and the business. While there are many more roles and responsibilities than listed here, it starts to provide a clearer understanding of ‘ownership’. Now back to Jeanne’s statement that the CEO should own the architecture. If you agree with the statement about what the architecture is (and I do agree), then ultimately the CEO does need to own it. However, what we ended up with was not really ownership, but more statements around roles and responsibilities tied to aspects of the enterprise architecture. You can debate the semantics of ownership vs. responsibility and accountability, but in the end the important thing is to come to a clearer understanding that is easily communicated (and hopefully measured) around the question “Who owns the Enterprise Architecture”.The next logical step . . . create a RACI matrix that details the findings . . . but that is a step that each organization needs to do on their own as it will vary based on current EA maturity, company culture, and a variety of other factors. Who ‘owns’ the Enterprise Architecture in your organization? 1 CIO Magazine Article (Busting CIO Myths): http://www.cio.com/article/704943/Busting_CIO_Myths Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• Functional programming constructs in non-functional programming languages

  - by Giorgio

  This question has been going through my mind quite a lot lately and since I haven't found a convincing answer to it I would like to know if other users of this site have thought about it as well. In the recent years, even though OOP is still the most popular programming paradigm, functional programming is getting a lot of attention. I have only used OOP languages for my work (C++ and Java) but I am trying to learn some FP in my free time because I find it very interesting. So, I started learning Haskell three years ago and Scala last summer. I plan to learn some SML and Caml as well, and to brush up my (little) knowledge of Scheme. Well, a lot of plans (too ambitious?) but I hope I will find the time to learn at least the basics of FP during the next few years. What is important for me is how functional programming works and how / whether I can use it for some real projects. I have already developed small tools in Haskell. In spite of my strong interest for FP, I find it difficult to understand why functional programming constructs are being added to languages like C#, Java, C++, and so on. As a developer interested in FP, I find it more natural to use, say, Scala or Haskell, instead of waiting for the next FP feature to be added to my favourite non-FP language. In other words, why would I want to have only some FP in my originally non-FP language instead of looking for a language that has a better support for FP? For example, why should I be interested to have lambdas in Java if I can switch to Scala where I have much more FP concepts and access all the Java libraries anyway? Similarly: why do some FP in C# instead of using F# (to my knowledge, C# and F# can work together)? Java was designed to be OO. Fine. I can do OOP in Java (and I would like to keep using Java in that way). Scala was designed to support OOP + FP. Fine: I can use a mix of OOP and FP in Scala. Haskell was designed for FP: I can do FP in Haskell. If I need to tune the performance of a particular module, I can interface Haskell with some external routines in C. But why would I want to do OOP with just some basic FP in Java? So, my main point is: why are non-functional programming languages being extended with some functional concept? Shouldn't it be more comfortable (interesting, exciting, productive) to program in a language that has been designed from the very beginning to be functional or multi-paradigm? Don't different programming paradigms integrate better in a language that was designed for it than in a language in which one paradigm was only added later? The first explanation I could think of is that, since FP is a new concept (it isn't new at all, but it is new for many developers), it needs to be introduced gradually. However, I remember my switch from imperative to OOP: when I started to program in C++ (coming from Pascal and C) I really had to rethink the way in which I was coding, and to do it pretty fast. It was not gradual. So, this does not seem to be a good explanation to me. Also, I asked myself if my impression is just plainly wrong due to lack of knowledge. E.g., do C# and C++11 support FP as extensively as, say, Scala or Caml do? In this case, my question would be simply non-existent. Or can it be that many non-FP programmers are not really interested in using functional programming, but they find it practically convenient to adopt certain FP-idioms in their non-FP language? IMPORTANT NOTE Just in case (because I have seen several language wars on this site): I mentioned the languages I know better, this question is in no way meant to start comparisons between different programming languages to decide which is better / worse. Also, I am not interested in a comparison of OOP versus FP (pros and cons). The point I am interested in is to understand why FP is being introduced one bit at a time into existing languages that were not designed for it even though there exist languages that were / are specifically designed to support FP.

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• SQL SERVER – master Database Log File Grew Too Big

  - by pinaldave

  Couple of the days ago, I received following email and I find this email very interesting and I feel like sharing with all of you. Note: Please read the whole email before providing your suggestions. “Hi Pinal, If you can share these details on your blog, it will help many. We understand the value of the master database and we take its regular back up (everyday midnight). Yesterday we noticed that our master database log file has grown very large. This is very first time that we have encountered such an issue. The master database is in simple recovery mode; so we assumed that it will never grow big; however, we now have a big log file. We ran the following command USE [master] GO DBCC SHRINKFILE (N'mastlog' , 0, TRUNCATEONLY) GO We know this command will break the chains of LSN but as per our understanding; it should not matter as we are in simple recovery model.     After running this, the log file becomes very small. Just to be cautious, we took full backup of the master database right away. We totally understand that this is not the normal practice; so if you are going to tell us the same, we are aware of it. However, here is the question for you? What operation in master database would have caused our log file to grow too large? Thanks, [name and company name removed as per request]“ Here was my response to them: “Hi [name removed], It is great that you are aware of all the right steps and method. Taking full backup when you are not sure is always a good practice. Regarding your question what could have caused your master database log to grow larger, let me try to guess what could have happened. Do you have any user table in the master database? If yes, this is not recommended and also NOT a good practice. If have user tables in master database and you are doing any long operation (may be lots of insert, update, delete or rebuilding them), then it can cause this situation. You have made me curious about your scenario; do revert back. Kind Regards, Pinal” Within few minutes I received reply: “That was it Pinal. We had one of the maintenance task log tables created in the master table, which had many long transactions during the night. We moved it to newly created database named ‘maintenance’, and we will keep you updated.” I was very glad to receive the email. I do not suggest that any user table should be created in the master database. It should be left alone from user objects. Now here is the question for you – can you think of any other reason for master log file growth? Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: Pinal Dave, PostADay, SQL, SQL Authority, SQL Backup and Restore, SQL Query, SQL Scripts, SQL Server, SQL Tips and Tricks, T SQL, Technology

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• Big Data – Basics of Big Data Architecture – Day 4 of 21

  - by Pinal Dave

  In yesterday’s blog post we understood how Big Data evolution happened. Today we will understand basics of the Big Data Architecture. Big Data Cycle Just like every other database related applications, bit data project have its development cycle. Though three Vs (link) for sure plays an important role in deciding the architecture of the Big Data projects. Just like every other project Big Data project also goes to similar phases of the data capturing, transforming, integrating, analyzing and building actionable reporting on the top of  the data. While the process looks almost same but due to the nature of the data the architecture is often totally different. Here are few of the question which everyone should ask before going ahead with Big Data architecture. Questions to Ask How big is your total database? What is your requirement of the reporting in terms of time – real time, semi real time or at frequent interval? How important is the data availability and what is the plan for disaster recovery? What are the plans for network and physical security of the data? What platform will be the driving force behind data and what are different service level agreements for the infrastructure? This are just basic questions but based on your application and business need you should come up with the custom list of the question to ask. As I mentioned earlier this question may look quite simple but the answer will not be simple. When we are talking about Big Data implementation there are many other important aspects which we have to consider when we decide to go for the architecture. Building Blocks of Big Data Architecture It is absolutely impossible to discuss and nail down the most optimal architecture for any Big Data Solution in a single blog post, however, we can discuss the basic building blocks of big data architecture. Here is the image which I have built to explain how the building blocks of the Big Data architecture works. Above image gives good overview of how in Big Data Architecture various components are associated with each other. In Big Data various different data sources are part of the architecture hence extract, transform and integration are one of the most essential layers of the architecture. Most of the data is stored in relational as well as non relational data marts and data warehousing solutions. As per the business need various data are processed as well converted to proper reports and visualizations for end users. Just like software the hardware is almost the most important part of the Big Data Architecture. In the big data architecture hardware infrastructure is extremely important and failure over instances as well as redundant physical infrastructure is usually implemented. NoSQL in Data Management NoSQL is a very famous buzz word and it really means Not Relational SQL or Not Only SQL. This is because in Big Data Architecture the data is in any format. It can be unstructured, relational or in any other format or from any other data source. To bring all the data together relational technology is not enough, hence new tools, architecture and other algorithms are invented which takes care of all the kind of data. This is collectively called NoSQL. Tomorrow Next four days we will answer the Buzz Words – Hadoop. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: Big Data, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL

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• How can I thoroughly evaluate a prospective employer?

  - by glenviewjeff

  We hear much about code smells, test smells, and even project smells, but I have heard no discussion about employer "smells" outside of the Joel Test. After much frustration working for employers with a bouquet of unpleasant corporate-culture odors, I believe it's time for me to actively seek a more mature development environment. I've started assembling a list of questions to help vet employers by identifying issues during a job interview, and am looking for additional ideas. I suppose this list could easily be modified by an employer to vet an employee as well, but please answer from the interviewee's perspective. I think it would be important to ask many of these questions of multiple people to find out if consistent answers are given. For the most part, I tried to put the questions in each section in the order they could be asked. An undesired answer to an early question will often make follow-ups moot. Values What constitutes "well-written" software? What attributes does a good developer have? Same question for manager. Process Do you have a development process? How rigorously do you follow it? How do you decide how much process to apply to each project? Describe a typical project lifecycle. Ask the following if they don't come up otherwise: Waterfall/iterative: How much time is spent in upfront requirements gathering? upfront design? Testing Who develops tests (developers or separate test engineers?) When are they developed? When are the tests executed? How long do they take to execute? What makes a good test? How do you know you've tested enough? What percentage of code is tested? Review What is the review process like? What percentage of code is reviewed? Design? How frequently can I expect to participate as code/design reviewer/reviewee? What are the criteria applied to review and where do the criteria come from? Improvement What new tools and techniques have you evaluated or deployed in the past year? What training courses have your employees been given in the past year? What will I be doing for the first six months in your company (hinting at what kind of organized mentorship/training has been thought through, if any) What changes to your development process have been made in the past year? How do you improve and learn from your mistakes as an organization? What was your organizations biggest mistake in the past year, and how was it addressed? What feedback have you given to management lately? Was it implemented? If not, why? How does your company use "best practices?" How do you seek them out from the outside or within, and how do you share them with each other? Ethics Tell me about an ethical problem you or your employees experienced recently and how was it resolved? Do you use open-source software? What open-source contributions have you made? Follow-Ups I liked what @jim-leonardo said on this Stack Overflow question: Really a thing to ask yourself: "Does this person seem like they are trying to recruit me and make me interested?" I think this is one of the most important bits. If they seem to be taking the attitude that the only one being interviewed is you, then they probably will treat you poorly. Good interviewers understand they have to sell the position as much as the candidate needs to sell themselves. @SethP added: Glassdoor.com is a good web site for researching potential employers. It contains information about how specific companies conduct interviews...

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• Managing Scripts in Oracle SQL Developer

  - by thatjeffsmith

  You backup your databases, right? You backup you home computer – your media collection, tax documents, bank accounts, etc, right? You backup your handy-dandy SQL scripts, right? Ok, now that I’ve got your head nodding, I want to answer a question I get every so often: How can I manage my scripts in SQL Developer? This is an interesting question. First, it assumes that one SHOULD manage their scripts in their IDE. Now, what I think the question generally gets around to is, how can we: Navigate to our scripts Open them Execute them What a good IDE should have is an interface to your existing Version Control System (VCS.) SQL Developer supports out-of-the-box both Subversion and Git. You can also download an extension via check-for-updates to get support for CVS. Now, what I’m about to show you COULD be done without versioning and controlling your scripts – but I want to ask you why you wouldn’t want to do this? So, I’m going to proceed and assume that you do INDEED version your scripts already. Seeing what scripts you’ve already got in your repository This is very straightforward – just open the Team Versions panel. Then connect to your repository. Shows you the files in your source control system. Now, I could ‘preview’ said file right away. If I open the file from here, we get a temp file copy down from the server to the local machine. This is a local temp copy of the controlled script – I can read/execute, but not write to it. And that might be all you need. But, if your script calls other scripts, then you’re going to want to check out the server copy of your stuff down your local SVN working copy directory. That way when your script calls another script – you’re executing the PRODUCTION APPROVED copies of said scripts. And if you do SPOOL or other file I/O stuff, it will work as expected. To get to those said client copies of your scripts… Enter the Files Panel The Files panel is accessible from the View menu. You can get to your files, one of two ways. If you’ve touched the file recently, you can see it under the Recent tree. Otherwise, you can navigate to your local ‘checked out’ copies of your script(s). Open your local copies, see what’s changed, etc. And I can access the change history and see what’s been touched… What changes am I going to ‘push out’ if I commit this back to the server? Most of us work on teams, yes? This panel also gives me a heads up if someone else is making changes to the same file. I can see the ‘incoming’ changes as well. To Sum It Up… If I want to get a script to run: do a full get to your local directory open the script(s) The files panel will tell you if your local copy is out of date from the server and if you have made local changes you’ve forgotten to commit back up to the server and your fellow teammates. Now, if you’re the selfish type and don’t want to share, that’s fine. But you should still be backing up your scripts, and you can still use the Files panel to manage your scripts.

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• Is inconsistent formatting a sign of a sloppy programmer?

  - by dreza

  I understand that everyone has their own style of programming and that you should be able to read other people's styles and accept it for what it is. However, would one be considered a sloppy programmer if one's style of coding was inconsistent across whatever standard they were working against? Some example of inconsistencies might be: Sometimes naming private variables with _ and sometimes not Sometimes having varying indentations within code blocks Not aligning braces up i.e. same column if using start using new line style Spacing not always consistent around operators i.e. p=p+1, p+=1 vs other times p =p+1 or p = p + 1 etc Is this even something that as a programmer I should be concerned with addressing? Or is it such a minor nit picking thing that at the end of the day I should just not worry about it and worry about what the end user sees and whether the code works rather than how it looks while working? Is it sloppy programming or just over obsessive nit picking? EDIT: After some excellent comments I realized I may have left out some information in my question. This question came about after reviewing another colleagues code check-in and noticing some of these things and then realizing that I've seen these kind of in-consistencies in previous check-ins. It then got me thinking about my code and whether I do the same things and noticed that I typically don't etc I'm not suggesting his technique is either bad or good in this question or whether his way of doing things is right or wrong. EDIT: To answer some queries to some more good feed back. The specific instance this review occurred in was using Visual Studio 2010 and programming in c# so I don't think the editor would cause any issues. In fact it should only help I would hope. Sorry if I left that piece of info out and it effects any current answers. I was trying to be a bit more generic in understanding if this would be considered sloppy etc. And to add an even more specific example of a code piece I saw during reading of the check-in: foreach(var block in Blocks) { // .. some other code in here foreach(var movement in movements) { movement.Moved.Zero(); } // the un-formatted brace } Such a minor thing I know, but many small things add up(???), and I did have to double glance at the code at the time to see where everything lined up I guess. Please note this code was formatted appropriately before this check-in. EDIT: After reading some great answers and varying thoughts, the summary I've taken from this was. It's not necessarily a sign of a sloppy programmer however as programmers we have a duty (to ourselves and other programmers) to make the code as readable as possible to assist in further ongoing development. However it can hint at inadequacies which is something that is only possible to review on a case by case (person by person) basis. There are many reasons why this might occur. They should be taken in context and worked through with the person/people involved if reasonable. We have a duty to try and help all programmers become better programmers! In the good old days when development was done using good old notepad (or other simple text editing tool) this occurred much more frequently. However we have the assistance of modern IDE's now so although we shouldn't necessarily become OTT about this, it should still probably be addressed to some degree. We as programmers vary in our standards, styles and approaches to solutions. However it seems that in general we all take PRIDE in our work and as a trait it is something that can stand programmers apart. Making something to the best of our abilities both internal (code) and external (end user result) goes along way to giving us that big fat pat on the back that we may not go looking for but swells our heart with pride. And finally to quote CrazyEddie from his post below. Don't sweat the small stuff

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• SQL SERVER – Asynchronous Update and Timestamp – Check if Row Values are Changed Since Last Retrieve

  - by pinaldave

  Here is the question received just this morning. “Pinal, Our application is much different than other application you might have come across. In simple words, I would like to call it Asynchronous Updated Application. We need your quick opinion about one of the situation which we are facing. From business side: We have bidding system (similar to eBay but not exactly) and where multiple parties bid on one item, during the last few minutes of bidding many parties try to bid at the same time with the same price. When they hit submit, we would like to check if the original data which they retrieved is changed or not. If the original data which they have retrieved is the same, we will accept their new proposed price. If original data are changed, they will have to resubmit the data with new price. From technical side: We have a row which we retrieve in our application. Multiple users are retrieving the same row. Some of the users will update the value of the row and submit. However, only the very first user should be allowed to update the row and remaining all the users will have to re-fetch the row and updated it once again. We do not want to lock any record as that will create other problems. Do you have any solution for this kind of situation?” Fantastic Question. I believe there is good chance that we can use timestamp datatype in this kind of application. Before we continue let us see following simple example. USE tempdb GO CREATE TABLE SampleTable (ID INT, Col1 VARCHAR(100), TimeStampCol TIMESTAMP) GO INSERT INTO SampleTable (ID, Col1) VALUES (1, 'FirstVal') GO SELECT ID, Col1, TimeStampCol FROM SampleTable st GO UPDATE SampleTable SET Col1 = 'NextValue' GO SELECT ID, Col1, TimeStampCol FROM SampleTable st GO DROP TABLE SampleTable GO Now let us see the resultset. Here is the simple explanation of the scenario. We created a table with simple column with TIMESTAMP datatype. When we inserted a very first value the timestamp was generated. When we updated any value in that row, the timestamp was updated with the new value. Every single time when we update any value in the row, it will generate new timestamp value. Now let us apply this in an original question’s scenario. In that case multiple users are retrieving the same row. Everybody will have the same now same TimeStamp with them. Before any user update any value they should once again retrieve the timestamp from the table and compare with the timestamp they have with them. If both of the timestamp have the same value – the original row has not been updated and we can safely update the row with the new value. After initial update, now the row will contain a new timestamp. Any subsequent update to the same row should also go to the same process of checking the value of the timestamp they have in their memory. In this case, the timestamp from memory will be different from the timestamp in the row. This indicates that row in the table has changed and new updates should not be allowed. I believe timestamp can be very very useful in this kind of scenario. Is there any better alternative? Please leave a comment with the suggestion and I will post on the blog with due credit. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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• What are some good questions (and good/bad answers) to ask at an interview to gauge the competency of the company/team?

  - by Wayne M

  I'm already familiar with the Joel Test, but it's been my experience that some of the questions there have the answers "massaged" to make the company seem better than it is. I've had several jobs in the past that, for instance, claimed they had a QA process and did unit testing, and what they really meant is "The programmers test the app, and test with the debugger and via trial-and-error."; they said they used SVN but they just lumped everything into one giant repository and had no concept of branching/merging or anything more complicated than updating and committing; said they can build in one step and what they really mean is it's "one step" to copy dozens of files by hand from the programmer's PC to the live server. How do you go about properly gauging a company's environment to make sure that it's a well-evolved company and not stuck on doing things a certain way because they've done it for years and they're ignorant of change? You can almost never ask to see their source code, so you're stuck trying to figure out if the interviewer's answer is accurate or BS to make the company seem good. Besides the Joel Test what are some other good questions to get the proper feel for a company, and more importantly what are some good and bad answers that could indicate a good or bad company? I mean something like (take at face value, please, it's all I could think of at short notice): Question: How does the software team apply the SOLID principles and Inversion of Control to their code? Good Answer: We adhere to SOLID wherever possible; we use TDD so it kind of forces us to write abstract, testable code. We use Ninject for our IoC container because it's fairly easy to configure - it was that or StructureMap but I find Ninject a bit more intuitive, and who doesn't like ninjas? You're not a pirate, are you? Bad Answer: Our code is pretty secure, yeah. And what's this Inversion of Control thing? I've never heard of it before. You see what I did there. The "good" answer uses facts to back it up and has a bit of "in crowd" humor; the bad answer shows complete ignorance of the question - not necessarily a bad thing if you are interviewing for a manger/director position, but a terrible answer and a huge red flag if you're interviewing as a developer and talking to a senior developer or manager! My biggest problem at the moment is being able to take a generic response and gauge whether it's the good or bad answer; more often than not it's the bad kind and I find myself frustrated almost from day one at the new job. I suppose I could name drop if I ask about specific things (e.g. "Do you write unit tests?" and if the answer is yes, ask if they use NUnit, MbUnit or something else; if they mention data access ask if they use a clean ORM like NHibernate or something more coupled like EF or Linq) but is there another way short of being resolute to actually call the interview on things (which will almost certainly result in not getting the job, but if they are skirting the question it's probably not a job I want).

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• SQL SERVER – Configuring Interactive Cleansing Suggestion Min Score for Suggestions in Data Quality Services (DQS) – Sensitivity of Suggestion

  - by pinaldave

  Earlier I talked about what kind of questions, I do not like when I get asked. Today we will go over the question which I like when I get asked the same. One of the reader practices various steps in my earlier blog post Step by Step Guide to Beginning Data Quality Services in SQL Server 2012 – Introduction to DQS. While reading the blog post he noticed that Data Quality Services is not providing very helpful suggestions. He wrote an email to me about it. Let us go over his email. “Pinal, I noticed in one of your images that DQS is not providing very helpful suggestions. First of all DQS should be able to make intelligent guesses and make the necessary correction by itself. If it cannot do the same, in that case, it should give us intelligent suggestions but in the image included here, I see the suggestions are not there as well. Why is it so? Would you please tell me how to increase the numbers of suggestion? I do understand this may not be preferable solution in many case but all the business cases go on it depends. There are cases when the high sensitivity required and there are cases when higher sensitivities are not required. I would like to seek your help here. –Sriram MD” This is indeed a great question. I see that Sriram understands that every system is different and every application has a different need. I will not have to tell him this most important concept. The question is about how to change the sensitivity of suggestions for correction in DQS. Well, this option is available under the configuration tab in the DQS client. Once you click on Configuration you will see the following screen. Click the Tab of General Settings. You will see the section of Interactive Cleansing. Under this second there is the first option of “Min score for suggestions”. As this is set to 0.7 every suggestion which matches 0.7 probabilities or higher probability are displayed under the suggestion tab. You can see in the following image that there is no suggestion as the min score for suggestions is set to 0.7 and there is no record which qualifies to that much confidence. Now let us change the value of Min Score for suggestion to 0.5. The lower value increased the confidence of DQS to give further suggestion to values which are over 0.5. However, in our case the suggestions which it provides are also accurate. This may not be true for your sample. Every sample is different so you should manually review it before approving them. I guess, this is a simple blog post to demonstrate how to change the confidence value for the suggestions which Data Quality Services provides. Use this feature with care and always tune it according to your datasets and record diversity. Reference: Pinal Dave (http://blog.SQLAuthority.com)       Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology Tagged: Data Quality Services, DQS

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• Designing status management for a file processing module

  - by bot

  The background One of the functionality of a product that I am currently working on is to process a set of compressed files ( containing XML files ) that will be made available at a fixed location periodically (local or remote location - doesn't really matter for now) and dump the contents of each XML file in a database. I have taken care of the design for a generic parsing module that should be able to accommodate the parsing of any file type as I have explained in my question linked below. There is no need to take a look at the following link to answer my question but it would definitely provide a better context to the problem Generic file parser design in Java using the Strategy pattern The Goal I want to be able to keep a track of the status of each XML file and the status of each compressed file containing the XML files. I can probably have different statuses defined for the XML files such as NEW, PROCESSING, LOADING, COMPLETE or FAILED. I can derive the status of a compressed file based on the status of the XML files within the compressed file. e.g status of the compressed file is COMPLETE if no XML file inside the compressed file is in a FAILED state or status of the compressed file is FAILED if the status of at-least one XML file inside the compressed file is FAILED. A possible solution The Model I need to maintain the status of each XML file and the compressed file. I will have to define some POJOs for holding the information about an XML file as shown below. Note that there is no need to store the status of a compressed file as the status of a compressed file can be derived from the status of its XML files. public class FileInformation { private String compressedFileName; private String xmlFileName; private long lastModifiedDate; private int status; public FileInformation(final String compressedFileName, final String xmlFileName, final long lastModified, final int status) { this.compressedFileName = compressedFileName; this.xmlFileName = xmlFileName; this.lastModifiedDate = lastModified; this.status = status; } } I can then have a class called StatusManager that aggregates a Map of FileInformation instances and provides me the status of a given file at any given time in the lifetime of the appliciation as shown below : public class StatusManager { private Map<String,FileInformation> processingMap = new HashMap<String,FileInformation>(); public void add(FileInformation fileInformation) { fileInformation.setStatus(0); // 0 will indicates that the file is in NEW state. 1 will indicate that the file is in process and so on.. processingMap.put(fileInformation.getXmlFileName(),fileInformation); } public void update(String filename,int status) { FileInformation fileInformation = processingMap.get(filename); fileInformation.setStatus(status); } } That takes care of the model for the sake of explanation. So whats my question? Edited after comments from Loki and answer from Eric : - I would like to know if there are any existing design patterns that I can refer to while coming up with a design. I would also like to know how I should go about designing the status management classes. I am more interested in understanding how I can model the status management classes. I am not interested in how other components are going to be updated about a change in status at the moment as suggested by Eric.

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