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  • problems updating system with apt-get

    - by Javier
    After to do apt-get update and try with apt-get upgrade I have the next error message: This is a coppy of my terminal (in spanish) root@LinuxJGP:/home/javiergp# apt-get upgrade Leyendo lista de paquetes... Hecho Creando árbol de dependencias Leyendo la información de estado... Hecho Se actualizarán los siguientes paquetes: apport apport-symptoms fonts-liberation gnome-icon-theme gnome-orca language-pack-en language-pack-en-base language-pack-es language-pack-es-base language-pack-gnome-en language-pack-gnome-en-base language-pack-gnome-es language-pack-gnome-es-base light-themes linux-firmware oneconf resolvconf sessioninstaller software-center ssl-cert tzdata ubuntu-docs ubuntu-keyring ubuntu-sso-client ubuntuone-control-panel ubuntuone-installer unity-lens-video unity-scope-video-remote xdiagnose 29 actualizados, 0 se instalarán, 0 para eliminar y 0 no actualizados. E: Los archivos de índice de paquetes están dañados. No existe un campo «Filename:» para el paquete ubuntu-keyring. How can resolve this problem?

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  • JSF 2.2 Update from Ed Burns

    - by arungupta
    In a recent interview the JavaServer Faces specification lead, Ed Burns, gave an update on JSF 2.2. This is a required component of the Java EE 7 platform. The work is expected to wrap up by CY 2012 and the schedule is publicly available. The interview provide an update on how Tenant Scope from CDI and multi-templating will be included. It also provide details on which HTML 5 content categories will be addressed. The EG discussions are mirrored at jsr344-experts@javaserverfaces-spec-public. You can also participate in the discussion by posting a message to users@javaserverfaces-spec-public. All the mailing lists are open for subscription anyway and JIRA for spec provide more details about features targeted for the upcoming release. A blog at J-Development provide complete details about the new features coming in this version. And an Early Draft of the specification is available for some time now.

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  • Writing a new programming language - when and how to bootstrap datastructures?

    - by OnResolve
    I'm in the process of writing my own programming language which, thus far, has been going great in terms of what I set out to accomplish. However, now, I'd like to bootstrap some pre-existing data structures and/or objects. My problem is that I'm not really sure on how to begin. When the compiler begins do I splice in these add-ins so their part of the scope of the application? If I make these in some core library, my concern is how I distribute the library in addition to the compiler--or are they part of the compiler? I get that there are probably a number of plausible ways to approach this, but I'm having trouble with the setting my direction. If it helps, the language is on top of the .NET core (i.e it compiles to CLR code). Any help or suggestions are very much appreciated!

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  • Google I/O 2012 - Managing Google Compute Engine Virtual Machines Through Google App Engine

    Google I/O 2012 - Managing Google Compute Engine Virtual Machines Through Google App Engine Alon Levi, Adam Eijdenberg Google Compute Engine provides highly efficient and scalable virtual machines for large scale data processing operations. Integration with Google App Engine provides an orchestration framework to manage large virtual machine clusters used for data processing. This session will talk demonstrate integration and discuss future use cases of the two technologies. For all I/O 2012 sessions, go to developers.google.com From: GoogleDevelopers Views: 0 0 ratings Time: 51:06 More in Science & Technology

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  • Difference between EJB Persist & Merge operation

    - by shantala.sankeshwar
    This article gives the difference between EJB Persist & Merge operations with scenarios.Use Case Description Users working on EJB persist & merge operations often have this question in mind " When merge can create new entity as well as modify existing entity,then why do we have 2 separate operations - persist & merge?" The reason is very simple.If we use merge operation to create new entity & if the entity exists then it does not throw any exception,but persist throws exception if the entity already exists.Merge should be used to modify the existing entity.The sql statement that gets executed on persist operation is insert statement.But in case of merge first select statement gets executed & then update sql statement gets executed.Scenario 1: Persist operation to create new Emp recordLet us suppose that we have a Java EE Web Application created with Entities from Emp table & have created session bean with data control. Drop Emp Object(Expand SessionEJBLocal->Constructors under Data Controls) as ADF Parameter form in jspx pageDrop persistEmp(Emp) as ADF CommandButton & provide #{bindings.EmpIterator.currentRow.dataProvider} as the value for emp parameter.Then run this page & provide values for Emp,click on 'persistEmp' button.New Emp record gets created.So when we execute persist operation only insert sql statement gets executed :INSERT INTO EMP (EMPNO, COMM, HIREDATE, ENAME, JOB, DEPTNO, SAL, MGR) VALUES (?, ?, ?, ?, ?, ?, ?, ?)    bind => [2, null, null, e2, null, 10, null, null]Scenario 2: Merge operation to modify existing Emp recordLet us suppose that we have a Java EE Web Application created with Entities from Emp table & have created session bean with data control.Drop empFindAll() Object as ADF form on jspx page.Drop mergeEmp(Emp) operation as commandButton & provide #{bindings.EmpIterator.currentRow.dataProvider} as the value for emp parameter.Then run this page & modify values for Emp record,click on 'mergeEmp' button.The respective Emp record gets modified.So when we execute merge operation select & update sql statements gets executed :SELECT EMPNO, COMM, HIREDATE, ENAME, JOB, DEPTNO, SAL, MGR FROM EMP WHERE (EMPNO = ?) bind => [7566]UPDATE EMP SET ENAME = ? WHERE (EMPNO = ?) bind => [KINGS, 7839]

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  • Thoughts on Build 2013

    - by D'Arcy Lussier
    Originally posted on: http://geekswithblogs.net/dlussier/archive/2013/06/30/153294.aspxAnd so another Build conference has come to an end. Below are my thoughts/perspectives on various aspects of the event. I’ll do a separate blog post on my thoughts of the Build message for developers. The Good Moscone center was a great venue for Build! Easy to get around, easy to get to, and well maintained, it was a very comfortable conference venue. Yeah, the free swag was nice. Build has built up an expectation that attendees will always get something; it’ll be interesting to see how Microsoft maintains this expectation over the next few Build events. I still maintain that free swag should never be the main reason one attends an event, and for me this was definitely just an added bonus. I’m planning on trying to use the Surface as a dedicated 2nd device at work for meetings, I’ll share my experiences over the next few months. The hackathon event was a great idea, although personally I couldn’t justify spending the money on a conference registration just to spend the entire conference coding. Still, the apps that were created were really great and there was a lot of passion and excitement around the hackathon. I wonder if they couldn’t have had the hackathon on the Monday/Tuesday for those that wanted to participate so they didn’t miss any of the actual conference over Wed/Thurs. San Francisco was a great city to host Build. Getting from hotels to the conference center was very easy (well especially for me, I was only 3 blocks away) and the city itself felt very safe. However, if I never have to fly into SFO again I’ll be alright with that! Delays going into and out of SFO and both apparently were due to the airport itself. The Bad Build is one of those oddities on the conference landscape where people will pay to commit to attending an event without knowing anything about the sessions. We got our list of conference sessions when we registered on Tuesday, not before. And even then, we only got titles and not descriptions (those were eventually made available via the conference’s mobile application). I get it…they’re going to make announcements and they don’t want to give anything away through the session titles. But honestly, there wasn’t anything in the session titles that I would have considered a surprise. Breakfasts were brutal. High-carb pastries, donuts, and muffins with fruit and hard boiled eggs does not a conference breakfast make. I can’t believe that the difference between a continental breakfast per person and a hot breakfast buffet would have been a huge impact to a conference fee that was already around $2000. The vendor area was anemic. I don’t know why Microsoft forces the vendors into cookie-cutter booth areas (this year they were all made of plywood material). WPC, TechEd – booth areas there allow the vendors to be creative with their displays. Not so much for Build. Really odd was the lack of Microsoft’s own representation around Bing. In the day 1 keynote Microsoft made a big deal about Bing as an API. Yet there was nobody in the vendor area set up to provide more information or have discussions with about the Bing API. The Ugly Our name badges were NFC enabled. The purpose of this, beyond the vendors being able to scan your info, wasn’t really made clear. An attendee I talked to showed how you could get a reader app on your phone so you can scan other members cards and collect their contact info – which is a kewl idea; business cards are so 1990’s. But I was *shocked* at the amount of information that was on our name badges! Here’s what’s displayed on our name badge: - Name - Company - Twitter Handle I’m ok with that. But here’s what actually gets read: - Name - Company - Address Used for Registration - Phone Number Used for Registration So sharing that info with another attendee, they get way more of my info than just how to find me on Twitter! Microsoft, you need to fix this for the future. If vendors want to collect information on attendees, they should be able to collect an ID from the badge, then get a report with corresponding records afterwards. My personal information should not be so readily available, and without my knowledge! Final Verdict Maybe its my older age, maybe its where I’m at in life with family, maybe its where I’m at in my career, but when I consider whether a conference experience was valuable I get to the core reason I attend: opportunities to learn, opportunities to network, opportunities to engage with Microsoft. Opportunities to Learn:  Sessions I attended were generally OK, with some really stand out ones on Day 2. I would love to see Microsoft adopt the Dojo format for a portion of their sessions. Hands On Labs are dull, lecture style sessions are great for information sharing. But a guided hands-on coding session (Read: Dojo) provides the best of both worlds. Being that all content is publically available online to everyone (Build attendee or not), the value of attending the conference sessions is decreased. The value though is in the discussions that take part in person afterwards, which leads to… Opportunities to Network: I enjoyed getting together with old friends and connecting with Twitter friends in person for the first time. I also had an opportunity to meet total strangers. So from a networking perspective, Build was fantastic! I still think it would have been great to have an area for ad-hoc discussions – where speakers could announce they’d be available for more questions after their sessions, or attendees who wanted to discuss more in depth on a topic with other attendees could arrange space. Some people have no problems being outgoing and making these things happen, but others are not and a structured model is more attractive. Opportunities to Engage with Microsoft: Hit and miss on this one. Outside of the vendor area, unless you cornered or reached out to a speaker, there wasn’t any defined way to connect with blue badges. And as I mentioned above, Microsoft didn’t have full representation in the vendor area (no Bing). All in all, Build was a fun party where I was informed about some new stuff and got some free swag. Was it worth the time away from home and the hit to my PD budget? I’d say Somewhat. Build is a great informational conference, but I wouldn’t call it a learning conference. Considering that TechEd seems to be moving to more of an IT Pro focus, independent developer conferences seem to be the best value for those looking to learn and not just be informed. With the rapid development cycle Microsoft is embracing, we’re already seeing Build happening twice within a 12 month period. If that continues, the value of attending Build in person starts to diminish – especially with so much content available online. If Microsoft wants Build to be a must-attend event in the future, they need to start incorporating aspects of Tech Ed, past PDCs, and other conferences so those that want to leave with more than free swag have something to attract them.

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  • MS Tech Ed 2011 Coming Soon

    - by sonam
    Microsoft Tech ed 2010 was a great success. Infact  Most of such conferences always provide a great place to meet other  technology enthusiasts and ofcourse,whats in the pipeline for future products of a company or field.. And yet again,MS Tech ed India is coming on 23-25 march  in Banglore,India.Well,the place is  ofcourse right suited for any IT/Computing conference.After all,Its Silicon Valley of India.. From Last year.I remember  a session by Harish about  “Building pure client side apps with  Jquery and Microsoft Ajax .” Here’s the video: http://live.viasilverlight.com/TechEdOnDemand/Breakouts/TheWebSimplified1/Session4/AjaxClientSideApps.wmv At that time only,I got to know that jquery is so easy to use for  ajax or client side templating.Though I prefer jquery over  Microsoft Ajax many folds.UpdatePanel  is Dead for sure in my view. I believe,Web forms will be dead sooner or later with ASP.Net  MVC  gaining share many folds.(TODO:Learn MVC). The new standard is surely:JQUERY . Between,Last years videos and ppt’s  are available to browse and download: http://microsoftteched.in/2010/downloads.aspx After going through Tech Ad 2011 session agendas : http://www.microsoft.com/india/teched2011/agenda.aspx Few of my personal choices to watch would be: Day 1: a) Identity And Access Control in the Cloud        b)Windows 7 at  Home:Digitizing your Home.(Sounds cool.)        c) And ofcourse,Jquery and MS ajax(Lets see if MS can do something that’s not already happening with their version Of Ajax).. Day 2:  a) Lap Around Silverlight 5 and Html 5 as I have heard some hot talks that html5 will kill Silverlight,(I don’t see it in near future though).        b) Html 5 more than “Html 5”…Google will be seeing this one. Day3: a) Cross Browser applications in Azure       b)VS 2010 sessions of automated testing azure apps etc. Windows Phone 7 sessions will surely be of more interest now after MS-Nokia Deal. Though,Personally,I would want atleast some worth of  sessions on MS  future in Robotics,AI.Perhaps  I am looking at wrong place..(When is PDC?) And Since,Bill Gates  consider Robotics as the next big thing, Refer  this one : http://www.cs.virginia.edu/robins/A_Robot_in_Every_Home.pdf  I am sure,they wont loose this new hot spot to competitors,  like how google rules in Online  Search now.Robotics and AI will surely provide a big battlefield  for future.See,What IBM is doing with IBM Watson. OR see this, http://www.sciencedaily.com/releases/2011/02/110218083711.htm this is cool only if you can control your mind.Atleast,I’ll prefer regular driving (I would devote my mind seeing  people,places which we see on road).thats what jouney makes “cool”.:P.

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  • Day of DotNetNuke Recap

    - by bdukes
    This weekend was the Day of DotNetNuke in Charlotte, NC .  I was there to present two session, along with three other Engage colleagues ( Oliver Hine and Anthony Overkamp also presented).  I was honored to be able to present on the Client Resource Management Framework and the Services Framework, two newer components in DotNetNuke (introduced in DNN 6.1 and 6.2, respectively). Making Full Use of the Client Resource Management Framework The slides are available to view at http://bdukes.github...(read more)

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  • Sample code for my #mix10 talk online

    - by Laurent Bugnion
    I just saw that the video for my MIX10 session is online already! Impressive work, MIX10 team. I also published the sample code on my web server, so here are the links: Powerpoint slides Video MVVM Demo 1 (start) MVVM Demo 1 (final) Command sample RelayCommand sample Messaging sample MVVM Demo 2 (start) MVVM Demo 2 (final) MVVM Light Toolkit Version 3 It was a real pleasure and an amazing experience to have this talk and to get all the great feedback! Thanks all for coming, and as usual don’t hesitate to send your feedback! Laurent

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  • Slides and Files from Day of .Net Ann Arbor &lsquo;10

    - by Brian Jackett
    This past Saturday I presented “Real World Deployment of SharePoint 2007 Solutions” at the Ann Arbor Day of .Net conference in Ann Arbor, MI.  Below are my slides and PowerShell demo scripts I used during the presentation.  Thanks to everyone who attended my session, as well as the sponsors, speakers, organizers and all attendees who made this event happen.   Slides and demo scripts

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  • Learn SSIS from the Authors of SSIS Design Patterns at the PASS Summit 2012!

    - by andyleonard
    Jessica Moss ( blog | @jessicammoss ), Michelle Ufford ( blog | @sqlfool ), Tim Mitchell ( blog | @tim_mitchell ), Matt Masson ( blog | @mattmasson ), and me – we are all presenting the SSIS Design Patterns pre-conference session at the PASS Summit 2012 ! We will be covering material from, and based upon, the book. We will describe and demonstrate patterns for package execution, package logging, loading flat file and XML sources, loading the cloud, dynamic package generation, SSIS Frameworks, data...(read more)

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  • Google I/O 2010 - Using Google Chrome Frame

    Google I/O 2010 - Using Google Chrome Frame Google I/O 2010 - Using Google Chrome Frame Chrome 201 Alex Russell Google Chrome Frame brings the HTML5 platform and fast Javascript performance to IE6, 7 & 8. This session will cover the latest on Google Chrome Frame, what it can do for you and your customers, how it can be used, and a sneak peak into what's planned next. For all I/O 2010 sessions, please go to code.google.com From: GoogleDevelopers Views: 4 0 ratings Time: 50:16 More in Science & Technology

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  • How should I make searching a relational database more efficient?

    - by Travis J
    This is in the scope of a web application. I have a database which has a few nested relations. There is a feature which depicts the history of a large chain of relations. It is essentially a data analysis feature. The issue is that in order to search, a large object graph must be loaded - the loading time for this object graph is not quick enough to be viable. The problem is that without loading the whole graph it makes searching from a single string nearly impossible. In order to search, explicit fields must be specified and the search data supplied. Is there a design pattern for exposing the data in a way which facilitates a single string search instead of having to explicitly define parameters?

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  • Google I/O 2012 - Putting Together the Pieces: Building Apps with Google Apps Script

    Google I/O 2012 - Putting Together the Pieces: Building Apps with Google Apps Script Saurabh Gupta Learn what's new with Google Apps Script. This session will explore the simplicity of Google Apps Script to build an app that integrates across many Google services. Many of the Google Apps Script services will be covered, demonstrating how Google Apps Script is both a powerful application platform. For all I/O 2012 sessions, go to developers.google.com From: GoogleDevelopers Views: 84 9 ratings Time: 40:59 More in Science & Technology

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  • Systems Not Booting after Ubuntu installation

    - by moros
    I recently installed Ubuntu on my PC dual-booted with Windows 7. After rebooting it went through the usual startup screens, but the OS selection screen never shows up. I cannot get either system to boot. I have formatted the partition holding the Ubuntu to no avail and I really don't want to get rid of Windows. I am currently stuck using the Live session disk to boot. Any help is greatly appreciated.

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  • Google I/O 2010: Google TV Keynote, Day 2 - CEO Partner Panel

    Google I/O 2010: Google TV Keynote, Day 2 - CEO Partner Panel Google I/O 2010: Google TV Keynote, Day 2 - CEO Partner Panel Due to licensing and permissions issues, we are unable to show the full Google TV demonstration from the Day 2 keynote at Google I/O. Until we are able to get these permissions, please check out these clips. For Google I/O session videos, presentations, developer interviews and more, go to: code.google.com/io From: GoogleDevelopers Views: 7 0 ratings Time: 22:43 More in Science & Technology

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  • Week in Geek: New Security Hole Found Just Hours After Latest Java Update Released

    - by Asian Angel
    Our first edition of WIG for September is filled with news link coverage on topics such as Firefox 16 Beta introduces new command line feature for developers, Google to restore passwords lost using Chrome iOS app, new password stealing malware is targeting Linux & Mac OS X users, and more. Special Note: The title refers to the latest security update of Java just released this past Thursday. Please refer to our article on disabling Java here. Skull and crosshair targeting scope clipart courtesy of Clker.com. HTG Explains: How Windows Uses The Task Scheduler for System Tasks HTG Explains: Why Do Hard Drives Show the Wrong Capacity in Windows? Java is Insecure and Awful, It’s Time to Disable It, and Here’s How

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  • How to recover from finite-state-machine breakdown?

    - by Earl Grey
    My question may seems very scientific but I think it's a common problem and seasoned developers and programmers hopefully will have some advice to avoid the problem I mention in title. Btw., what I describe bellow is a real problem I am trying to proactively solve in my iOS project, I want to avoid it at all cost. By finite state machine I mean this I have a UI with a few buttons, several session states relevant to that UI and what this UI represents, I have some data which values are partly displayed in the UI, I receive and handle some external triggers (represented by callbacks from sensors). I made state diagrams to better map the relevant scenarios that are desirable and alowable in that UI and application. As I slowly implement the code, the app starts to behave more and more like it should. However, I am not very confident that it is robust enough. My doubts come from watching my own thinking and implementation process as it goes. I was confident that I had everything covered, but it was enough to make a few brute tests in the UI and I quickly realized that there are still gaps in the behavior ..I patched them. However, as each component depends and behaves based on input from some other component, a certain input from user or some external source trigers a chain of events, state changes..etc. I have several components and each behave like this Trigger received on input - trigger and its sender analyzed - output something (a message, a state change) based on analysis The problem is, this is not completely selfcontained, and my components (a database item, a session state, some button's state)...COULD be changed, influenced, deleted, or otherwise modified, outside the scope of the event-chain or desirable scenario. (phone crashes, battery is empty phone turn of suddenly) This will introduce a nonvalid situation into the system, from which the system potentially COULD NOT BE ABLE to recover. I see this (althought people do not realize this is the problem) in many of my competitors apps that are on apple store, customers write things like this "I added three documents, and after going there and there, i cannot open them, even if a see them." or "I recorded videos everyday, but after recording a too log video, I cannot turn of captions on them.., and the button for captions doesn't work".. These are just shortened examples, customers often describe it in more detail..from the descriptions and behavior described in them, I assume that the particular app has a FSM breakdown. So the ultimate question is how can I avoid this, and how to protect the system from blocking itself? EDIT I am talking in the context of one viewcontroller's view on the phone, I mean one part of the application. I Understand the MVC pattern, I have separate modules for distinct functionality..everything I describe is relevant to one canvas on the UI.

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  • Google I/O 2010 - Sell your app on the Google Apps Marketplace

    Google I/O 2010 - Sell your app on the Google Apps Marketplace Google I/O 2010 - Reach new customers fast: Learn how to sell your cloud app on the Google Apps Marketplace Enterprise 201 Scott McMullan, Jay Simmons (Atlassian), Chuck Dietrich (Sliderocket), Amit Kulkarni (Manymoon) In this introductory session we'll provide an overview of the Google Apps Marketplace and learn product and marketing best practices directly from 3 Marketplace ISVs. For all I/O 2010 sessions, please go to code.google.com From: GoogleDevelopers Views: 12 0 ratings Time: 56:42 More in Science & Technology

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  • Installing Gnome Classic on Ubuntu Server 12.04.1 64bit

    - by varunyellina
    I've installed Ubuntu Server Edition and setup open ssh,samba and lamp on my home desktop just to work on LAN. I also want setup a GUI on it for daily use. I've already performed the following sudo apt-get install gnome-session-fallback sudo apt-get install lightdm-gtk-greeter sudo apt-get install xinit I don't want to install Unity or the Gnome3 Shell on my system. Also I haven't found instructions to installing gnome-classic on a server edition(although it shouldn't make a difference).How do I get it to work?

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  • Is it possible to create a single tokenizer to parse this?

    - by Adrian
    This extends off this other Q&A thread, but is going into details that are out of scope from the original question. I am generating a parser that is to parse a context-sensitive grammar which can take in the following subset of symbols: ,, [, ], {, }, m/[a-zA-Z_][a-zA-Z_0-9]*/, m/[0-9]+/ The grammar can take in the following string { abc[1] }, } and parse it as ({, abc[1], }, }). Another example would be to take: { abc[1] [, } and parse it as ({, abc[1], [,, }). This is similar to the grammar used in Perl for the qw() syntax. The braces indicate that the contents are to be whitespace tokenized. A closing brace must be on its own to indicate the end of the whitespace tokenized group. Can this be done using a single lexer/tokenizer, or would it be necessary to have a separate tokenizer when parsing this group?

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  • Google I/O 2010: Google TV Keynote - Under The Hood

    Google I/O 2010: Google TV Keynote - Under The Hood Due to licensing and permissions issues, we are unable to show the full Google TV demonstration from the Day 2 keynote at Google I/O. Until we are able to get these permissions, please check out these clips. For Google I/O session videos, presentations, developer interviews and more, go to: code.google.com/io From: GoogleDevelopers Views: 3 0 ratings Time: 02:02 More in Science & Technology

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  • Google I/O 2010 - Moving beyond markers: Advanced Maps API customization

    Google I/O 2010 - Moving beyond markers: Advanced Maps API customization Google I/O 2010 - Moving beyond markers: Advanced Maps API customization Geo 301 Jez Fletcher, David Day With such a large number of Google Maps API sites online, it can be hard to make your site stand out from the crowd. This session covers ways in which you can enhance your Maps API application to truly differentiate it, including customizing your overlays, controls, and map. For all I/O 2010 sessions, please go to code.google.com From: GoogleDevelopers Views: 16 0 ratings Time: 36:38 More in Science & Technology

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  • Learn About HTML5 and the Future of the Web

    Learn About HTML5 and the Future of the Web San Francisco Java, PHP, and HTML5 user groups hosted an event on May 11th, 2010 on HTML5 with three amazing speakers: Brad Neuberg from Google, Giorgio Sardo from Microsoft, and Peter Lubbers from Kaazing. In this first of the three videos, Brad Neuberg from Google (formerly an HTML5 advocate and currently a Software Engineer on the Google Buzz team) explains why HTML5 matters - to consumers as well as developers! His overview of HTML5 included SVG/Canvas rendering, CSS transforms, app-cache, local databases, web workers, and much more. He also identified the scope and practical implications of the changes that are coming along with HTML5 support in modern browsers. This event was organized by Marakana, Michael Tougeron from Gamespot, and Bruno Terkaly from Microsoft. Microsoft was the host and Marakana, Gamespot, Medallia, TEKsystems, and Guidewire Software sponsored the event. marakana.com From: GoogleDevelopers Views: 177 6 ratings Time: 50:44 More in Science & Technology

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  • Oracle Customer Experience Summit @ OpenWorld

    - by Christie Flanagan
    This first-ever Oracle Customer Experience Summit @ OpenWorld kicked off yesterday, bringing together established thought leaders and practitioners in customer experience. The first day saw noted marketing and customer experience thought leader, Seth Godin, take the stage to discuss how rapidly accelerating change and adoption are driving new behaviors and higher expectations in a massively disruptive transformation in which the customer now holds the power. His presentation gave us in-depth insight into this always-connected, always-sharing experience revolution we are witnessing.If you haven’t yet made it over to the Oracle Customer Experience Summit at The Westin St. Francis and the recently made over Oracle Square (aka Union Square), there’s still time today and tomorrow to network with industry peers and hear best practices from those who have steered their ventures through the disruptive trends of customer experience and have proven, successful strategies to share for driving strategic customer-centric initiatives. If you’re interested in learning how Oracle WebCenter helps businesses meet the demands of the customer experience revolution, be sure to check out these sessions at the Oracle Customer Experience Summit later today:Using the Online Customer Experience to Drive Engagement and Marketing Success Thursday, Oct 4, 4:15 PM - 5:15 PM - St. Francis - GeorgianMariam Tariq - Senior Director Product Management, Oracle Stephen Schleifer - Senior Principal Product Manager, Oracle Richard Backx - Business IT Architect/Consultant, KPN NL Netco CE Channels Online The online channel is a critical means of reaching and engaging customers. Online marketing efforts today must be targeted, interactive, and consistent to provide customers with a seamless experience. These efforts must include integrated management of Web, mobile, and social channels—supported by cross-channel customer data and campaigns—and integration with commerce to drive an engaging and differentiated online customer experience. Attend this session to learn how you can use the online channel to increase customer loyalty and drive the success of your marketing initiatives.Empowering Your Frontline Employees: Sales and Service Enterprise Collaboration Thursday, Oct 4, 5:30 PM - 6:30 PM - St. Francis - Elizabethan ABStephen Fioretti - VP, Product Management, Oracle Peter Doolan - Group Vice President, Sales Engineering, Oracle Andrew Kershaw - Sr Director Business Development, Oracle Marty Marcinczyk - VP Customer Experience Engineering, Comcast A focus on the employee experience is critical, because it can make or break your customers’ experiences, directly or indirectly. Engaged and empowered frontline employees become your best advocates and inspire your brand champions. This session explores proven approaches and tools, including social collaboration tools, that can help you empower and enable your frontline teams to improve customer and employee experiences.And before you go, you'll also want to explore the Innovation Tents in Oracle Square which feature leading-edge customer experience demonstrations; attend our customer journey mapping workshop; and learn at sessions focused on innovating differentiated experiences that drive cross-functional alignment.

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