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  • Are there well-known examples of web products that were killed by slow service?

    - by Jeremy Wadhams
    It's a basic tenet of UX design that users prefer fast pages. http://www.useit.com/alertbox/response-times.html http://www.nytimes.com/2012/03/01/technology/impatient-web-users-flee-slow-loading-sites.html?pagewanted=all It's supposedly even baked into Google's ranking algorithm now: fast sites rank higher, all else being equal. But are there well known examples of web services where the popular narrative is "it was great, but it was so slow people took their money elsewhere"? I can pretty easily think of example problems with scale (Twitter's fail whale) or reliability (Netflix and Pinterest outages caused by a single datacenter in a storm). But can (lack of) speed really kill?

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  • How do I use Django to insert a Geometry Field into the database?

    - by alex
    class LocationLog(models.Model): user = models.ForeignKey(User) utm = models.GeometryField(spatial_index=True) This is my database model. I would like to insert a row. I want to insert a circle at point -55, 333. With a radius of 10. How can I put this circle into the geometry field? Of course, then I would want to check which circles overlap a given circle. (my select statement)

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  • Customer retention - why most companies have it wrong

    - by Michel Adar
    At least in the US market it is quite common for service companies to offer an initially discounted price to new customers. While this may attract new customers and robe customers from competitors, it is my argument that it is a bad strategy for the company. This strategy gives an incentive to change companies and a disincentive to stay with the company. From the point of view of the customer, after 6 months of being a customer the company rewards the loyalty by raising the price. A better strategy would be to reward customers for staying with the company. For example, by lowering the cost by 5% every year (compound discount so it does never get to zero). This is a very rational thing to do for the company. Acquiring new customers and setting up their service is expensive, new customers also tend to use more of the common resources like customer service channels. It is probably true for most companies that the cost of providing service to a customer of 10 years is lower than providing the same service in the first year of a customer's tenure. It is only logical to pass these savings to the customer. From the customer point of view, the competition would have to offer something very attractive, whether in terms of price or service, in order for the customer to switch. Such a policy would give an advantage to the first mover, but would probably force the competitors to follow suit. Overall, I would expect that this would reduce the mobility in the market, increase loyalty, increase the investment of companies in loyal customers and ultimately, increase competition for providing a better service. Competitors may even try to break the scheme by offering customers the porting of their tenure, but that would not work that well because it would disenchant existing customers and would be costly, assuming that it is costlier to serve a customer through installation and first year. What do you think? Is this better than using "save offers" to retain flip-floppers?

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  • Web reference problem on WCF

    - by kaivalya
    I have a WCF service which I am able to connect to from my web application and get data. I now added a web reference to this wcf project to a wsdl file that a shipping company provides. Intention is to get shipping quotes.. I am able to access the objects that are generated from this wsdl file but when I call service.Authenticate("DEMO"); method almost nothing happens. I debug and see the debugger continue to the next lines but there is no change on service parameters and service.isauthorized is null.. Can you lead me to how I should debug this further and things I should check, or if there are additional steps that I need to ensure to have a web reference working on wcf app Thanks using System; using System.Collections.Generic; using System.Linq; using System.Runtime.Serialization; using System.ServiceModel; using System.Text; using ShippingCalculator.com.freight.api; namespace ShippingCalculator { public class ShippingService : IShippingService { freight_service service = new freight_service(); public string GetData(int value) { service.setConnectionType(".net"); service.Authenticate("DEMO"); OriginRequest origin = new OriginRequest(); origin.zip = "60101"; DestinationRequest destination = new DestinationRequest(); destination.zip = "10001"; PackageRequest package = new PackageRequest(); package.weight = "10"; ShipmentInfoRequest shipmentInfo = new ShipmentInfoRequest(); shipmentInfo.ship_date = DateTime.Now.AddDays(5); service.setOrigin(origin); service.setDestination(destination); service.setPackage(package); service.setShipmentInfo(shipmentInfo); Quote quote = service.getQuote(); return string.Format("Quote Number: {0}<br /> ", quote.QuoteNumber); } } } using System; using System.Collections.Generic; using System.Linq; using System.Web; using System.Web.Mvc; using ShippingTestApp.ShippingServiceReference; namespace ShippingTestApp.Controllers { [HandleError] public class HomeController : Controller { public ActionResult Index() { ShippingServiceClient shipClient = new ShippingServiceClient(); shipClient.GetData(0); ViewData["Message"] = shipClient.GetData(0); return View(); } } }

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  • What's the best practice to do SOA exception handling?

    - by sun1991
    Here's some interesting debate going on between me and my colleague when coming to handle SOA exceptions: On one side, I support what Juval Lowy said in Programming WCF Services 3rd Edition: As stated at the beginning of this chapter, it is a common illusion that clients care about errors or have anything meaningful to do when they occur. Any attempt to bake such capabilities into the client creates an inordinate degree of coupling between the client and the object, raising serious design questions. How could the client possibly know more about the error than the service, unless it is tightly coupled to it? What if the error originated several layers below the service—should the client be coupled to those lowlevel layers? Should the client try the call again? How often and how frequently? Should the client inform the user of the error? Is there a user? By having all service exceptions be indistinguishable from one another, WCF decouples the client from the service. The less the client knows about what happened on the service side, the more decoupled the interaction will be. On the other side, here's what my colleague suggest: I believe it’s simply incorrect, as it does not align with best practices in building a service oriented architecture and it ignores the general idea that there are problems that users are able to recover from, such as not keying a value correctly. If we considered only systems exceptions, perhaps this idea holds, but systems exceptions are only part of the exception domain. User recoverable exceptions are the other part of the domain and are likely to happen on a regular basis. I believe the correct way to build a service oriented architecture is to map user recoverable situations to checked exceptions, then to marshall each checked exception back to the client as a unique exception that client application programmers are able to handle appropriately. Marshall all runtime exceptions back to the client as a system exception, along with the stack trace so that it is easy to troubleshoot the root cause. I'd like to know what you think about this? Thank you.

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  • How do I store multiple copies of the same field in Django?

    - by Alistair
    I'm storing OLAC metadata which describes linguistic resources. Many of the elements of the metadata are repeatable -- for example, a resource can have two languages, three authors and four dates associated with it. Is there any way of storing this in one model? It seems like overkill to define a model for each repeatable metadata element -- especially since the models will only have one field: it's value.

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  • "The protocol 'net.msmq' is not supported."

    - by Randolpho St. John
    OMG, a new lesson! Will wonders never cease? So I ran into an interesting issue setting up a WCF service to consume an MSMQ queue. I won't bother you with the details of how to actually build a WCF/MSMQ service; there are plenty of tutorials on the subject. I want to share with you an interesting error that I ran into and the surprisingly simple fix. The error occurs when attempting to generate a Service Reference or even simply browsing to the WSDL of your WCF/MSMQ service in the form of a YSOD with the following error: "The protocol 'net.msmq' is not supported." After a lot of Googling on the subject turning up plenty of questions with the same error but no answers. So I went digging into some application level config files on a server that already had a WCF/MSMQ service successfully set up by the network admin, and the answer was amazingly simple: If you are hosting an MSMQ/WCF service in IIS, you have to tell IIS to allow net.msmq protocol. It's in the advanced settings for the application or site in which you are hosting the service. .... aaaand, that's it.

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  • Double hop SQL delegation not working

    - by eKoz
    I've been trying to diagnose this for some time, and unfortunately Im still getting the dreaded anonymous logon issue when trying to connect to a sql db as a domain user. Steps taken: App Pool created with delegation service acct Site / Virtual dir running with Integrated Windows auth only Made sure site itself can use kerberos KB 215383 Service acct added to IIS_WPG group Service acct added to "act as part of operating system" under Local Security settings Service acct added to Log on as service under Local Security Settings HTTP SPN set for web address + service account (and FQDN) MSSQLSvc SPN set for sql box and domain acct sql is running as Trust for delegation turned on service acct, specified services, and sql service acct After all this, Im still getting the exact same error from when I started. Login failed for user 'NT AUTHORITY\ANONYMOUS LOGON'. This has advanced my balding by at least 5 years so far. I would greatly appreciate any additional tips on diagnosing or setting up.

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  • How to model has_many with polymorphism?

    - by Daniel Abrahamsson
    I've run into a situation that I am not quite sure how to model. Suppose I have a User class, and a user has many services. However, these services are quite different, for example a MailService and a BackupService, so single table inheritance won't do. Instead, I am thinking of using polymorphic associations together with an abstract base class: class User < ActiveRecord::Base has_many :services end class Service < ActiveRecord::Base validates_presence_of :user_id, :implementation_id, :implementation_type belongs_to :user belongs_to :implementation, :polymorphic = true delegate :common_service_method, :name, :to => :implementation end #Base class for service implementations class ServiceImplementation < ActiveRecord::Base validates_presence_of :user_id, :on => :create has_one :service, :as => :implementation has_one :user, :through => :service after_create :create_service_record #Tell Rails this class does not use a table. def self.abstract_class? true end #Default name implementation. def name self.class.name end protected #Sets up a service object def create_service_record service = Service.new(:user_id => user_id) service.implementation = self service.save! end end class MailService < ServiceImplementation #validations, etc... def common_service_method puts "MailService implementation of common service method" end end #Example usage MailService.create(..., :user_id => user.id) BackupService.create(...., :user_id => user.id) user.services.each do |s| puts "#{user.name} is using #{s.name}" end #Daniel is using MailService, Daniel is using BackupService So, is this the best solution? Or even a good one? How have you solved this kind of problem?

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  • How to access a matrix in a matlab struct's field from a mex function?

    - by B. Ruschill
    I'm trying to figure out how to access a matrix that is stored in a field in a matlab structure from a mex function. That's awfully long winded... Let me explain: I have a matlab struct that was defined like the following: matrixStruct = struct('matrix', {4, 4, 4; 5, 5, 5; 6, 6 ,6}) I have a mex function in which I would like to be able to receive a pointer to the first element in the matrix (matrix[0][0], in c terms), but I've been unable to figure out how to do that. I have tried the following: /* Pointer to the first element in the matrix (supposedly)... */ double *ptr = mxGetPr(mxGetField(prhs[0], 0, "matrix"); /* Incrementing the pointer to access all values in the matrix */ for(i = 0; i < 3; i++){ printf("%f\n", *(ptr + (i * 3))); printf("%f\n", *(ptr + 1 + (i * 3))); printf("%f\n", *(ptr + 2 + (i * 3))); } What this ends up printing is the following: 4.000000 0.000000 0.000000 0.000000 0.000000 0.000000 0.000000 0.000000 0.000000 I have also tried variations of the following, thinking that perhaps it was something wonky with nested function calls, but to no avail: /* Pointer to the first location of the mxArray */ mxArray *fieldValuePtr = mxGetField(prhs[0], 0, "matrix"); /* Get the double pointer to the first location in the matrix */ double *ptr = mxGetPr(fieldValuePtr); /* Same for loop code here as written above */ Does anyone have an idea as to how I can achieve what I'm trying to, or what I am potentially doing wrong? Thanks! Edit: As per yuk's comment, I tried doing similar operations on a struct that has a field called array which is a one-dimensional array of doubles. The struct containing the array is defined as follows: arrayStruct = struct('array', {4.44, 5.55, 6.66}) I tried the following on the arrayStruct from within the mex function: mptr = mxGetPr(mxGetField(prhs[0], 0, "array")); printf("%f\n", *(mptr)); printf("%f\n", *(mptr + 1)); printf("%f\n", *(mptr + 2)); ...but the output followed what was printed earlier: 4.440000 0.000000 0.000000

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  • ASP.NET Lazy content loading thought WCF REST service.

    Using WCF REST services to implement dynatree plug-in of jQuery for Lazy loading of child nodes....Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • Java: print field in an image of other class?

    - by HH
    DirectoryReader.java public class DirectoryReader { public static void main(String[] args) { File myFile = new File(path); FileObject fileThing = new FileObject(myFile); //How to print the value of the hello-field from fileThing? } } FileObject.java public class FileObject { FileObject (File fileThing) { String hello = "Hello Cosmos!"; } }

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  • How to Resolve a Transformation Service with BRE that occurs after an Orchestration in an Itinerary?

    - by Maxime Labelle
    In trying to implement simple integration patterns with Biztalk ESB Toolkit 2.0, I'm facing a problem trying to resolve a Transformation Itinerary Service that occurs after an Orchestration. I'm using the BRE Resolver to execute rules that need to inspect the Context Message Type property to determine the appropriate map to use. However, once the message reaches the step in the Itinerary associated with the Transformation Service, the map fails to execute. From careful investigation, it appears that the message type is not supplied to the "Resolution" object that is used internally by the BRE resolver. Indeed, since the message leaving the preceding Orchestration is typed System.Xml.XmlDocument, the type of the message is "demoted" from the context. By tracking rules engine execution, I can observe that the type of the message is indeed lost when reaching the BRE resolver. The type of the message is empty, whereas the strongly-typed of the document is Microsoft.XLANGs.BaseTypes.Any. The Orchestration service that I use is taken straight from the samples that ship with ESB Toolkit 2.0. Is there a way to perform Context-Based BRE resolution after an Orchestration in an Itinerary?

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  • How do you keep SOA DRY?

    - by TaylorOtwell
    In our organization, we've shifted to a more "service oriented architecture". To give an example, let's assume we need to retrieve a "Quote" object. This quote has a shipper, a consignee, phone numbers, contacts, email addresses, and other location information. In other words, a Quote object is made up of many other objects. So, it seems like it would make sense to make a "Quote Retrieval Service". In our situation, we've accomplished this by creating a .NET solution and writing the service. The service API looks something like this (in pseudo-code): Function GetQuote(String ID) Returns Quote So, so far so good. Now, when this service is consumed, to keep things "de-coupled", we are creating essentially a duplicate of the Quote object and mapping from the QuoteService version of the Quote into the consumer's version of the Quote. In many cases, these classes will have the exact same properties. So, if the Quote service is consumed by 5 other applications, we would have 6 definitions of what a "Quote" is. One for each consumer, and one for the service. This feels wrong. I thought code was supposed to be DRY, but it seems like our method of SOA is forcing us to create tons of duplicated class definitions. What are we doing wrong, or is the code duplication just a "necessary evil" of SOA?

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