WSUS 3.0 SP2 installation fails at "configuring database" step.
- by flashkube
Attempting to install WSUS 3.0 SP2 on a Windows Server 2003 Enterprise system. I'm asking the setup to create a new database on one of our existing SQL Server 2005 systems. When the setup gets to the "configuring database" step it stops and throws "There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor." The two logs it suggests I look at are below. I'm not seeing any errors that mean anything to me.
Any direction you can give will be greatly appreciated.
WSUSSetup.log:
2009-12-04 15:26:21 Success MWUSSetup Validating pre-requisites...
2009-12-04 15:26:22 Error MWUSSetup Failed to determine if an higher version of WSUS is installed. Assuming it is not... (Error 0x80070002: The system cannot find the file specified.)
2009-12-04 15:26:28 Success MWUSSetup No SQL instances found
2009-12-04 15:26:42 Success MWUSSetup Initializing installation details
2009-12-04 15:26:42 Success MWUSSetup Installing ASP.Net
2009-12-04 15:27:24 Success MWUSSetup ASP.Net is installed successfully
2009-12-04 15:27:24 Success MWUSSetup Installing WSUS...
2009-12-04 15:27:28 Success CustomActions.Dll Unable to get INSTALL_LANGUAGE property, calculating it...
2009-12-04 15:27:28 Success CustomActions.Dll Successfully set propery of WSUS admin groups' full names
2009-12-04 15:27:29 Success CustomActions.Dll .Net framework path: C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727
2009-12-04 15:27:33 Success CustomActions.Dll Creating user group: WSUS Reporters with Description: WSUS Administrators who can only run reports on the Windows Server Update Services server.
2009-12-04 15:27:33 Success CustomActions.Dll Creating WSUS Reporters user group
2009-12-04 15:27:33 Success CustomActions.Dll WSUS Reporters user group already exists
2009-12-04 15:27:33 Success CustomActions.Dll Successfully created WSUS Reporters user group
2009-12-04 15:27:33 Success CustomActions.Dll Creating user group: WSUS Administrators with Description: WSUS Administrators can administer the Windows Server Update Services server.
2009-12-04 15:27:33 Success CustomActions.Dll Creating WSUS Administrators user group
2009-12-04 15:27:33 Success CustomActions.Dll WSUS Administrators user group already exists
2009-12-04 15:27:33 Success CustomActions.Dll Successfully created WSUS Administrators user group
2009-12-04 15:27:33 Success CustomActions.Dll Successfully created WSUS user groups
2009-12-04 15:27:33 Success CustomActions.Dll Succesfully set binary SID property
2009-12-04 15:27:33 Success CustomActions.Dll Succesfully set binary SID property
2009-12-04 15:27:33 Success CustomActions.Dll Successfully set binary SID properties
2009-12-04 15:28:50 Error MWUSSetup InstallWsus: MWUS Installation Failed (Error 0x80070643: Fatal error during installation.)
2009-12-04 15:28:50 Error MWUSSetup CInstallDriver::PerformSetup: WSUS installation failed (Error 0x80070643: Fatal error during installation.)
2009-12-04 15:28:50 Error MWUSSetup CSetupDriver::LaunchSetup: Setup failed (Error 0x80070643: Fatal error during installation.)
From the end of WSUSSetupmsi_091204_1527.log
MSI (s) (58:7C) [15:28:49:860]: Note: 1: 1708
MSI (s) (58:7C) [15:28:49:860]: Product: Windows Server Update Services 3.0 SP2 -- Installation failed.
MSI (s) (58:7C) [15:28:49:875]: Cleaning up uninstalled install packages, if any exist
MSI (s) (58:7C) [15:28:49:875]: MainEngineThread is returning 1603
MSI (s) (58:78) [15:28:49:985]: Destroying RemoteAPI object.
MSI (s) (58:90) [15:28:49:985]: Custom Action Manager thread ending.
=== Logging stopped: 12/4/2009 15:28:49 ===
MSI (c) (30:54) [15:28:50:016]: Decrementing counter to disable shutdown. If counter = 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (30:54) [15:28:50:016]: MainEngineThread is returning 1603
=== Verbose logging stopped: 12/4/2009 15:28:50 ===