What different terms mean the same thing (or don't, but people think they do)?
- by Matthew Jones
One of the pitfalls I run into on a daily basis is customers saying one thing while meaning another. Usually, this is just due to a miscommunication somewhere, but occasionally they are, in fact, saying the same thing I am just using a different term.
For example, one of my customers the other day mentioned a feature he called, "find as you…