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• Phonon - Audio Hardware Setup

  - by Michael

  Does anyone know what configuration file is modified when I change settings within this area of the system settings? I keep choosing my Logitech USB Headset as the soundard, and, when I hit apply, it accepts that change and all is good. However, as soon as I close the system settings window, it loses the setting, so I have to leave it open all the time. How can I make this setting permanent? Thanks for any assistance. I'm actually running Kubuntu 11.10.

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• More on Map Testing

  - by Michael Stephenson

  I have been chatting with Maurice den Heijer recently about his codeplex project for the BizTalk Map Testing Framework (http://mtf.codeplex.com/). Some of you may remember the article I did for BizTalk 2009 and 2006 about how to test maps but with Maurice's project he is effectively looking at how to improve productivity and quality by building some useful testing features within the framework to simplify the process of testing maps. As part of our discussion we realized that we both had slightly different approaches to how we validate the output from the map. Put simple Maurice does some xpath validation of the data in various nodes where as my approach for most standard cases is to use serialization to allow you to validate the output using normal MSTest assertions. I'm not really going to go into the pro's and con's of each approach because I think there is a place for both and also I'm sure others have various approaches which work too. What would be great is for the map testing framework to provide support for different ways of testing which can cover everything from simple cases to some very specialized scenarios. So as agreed with Maurice I have done the sample which I will talk about in the rest of this article to show how we can use the serialization approach to create and compare the input and output from a map in normal development testing. Prerequisites One of the common patterns I usually implement when developing BizTalk solutions is to use xsd.exe to create .net classes for most of the schemas used within the solution. In the testing pattern I will take advantage of these .net classes. The Map In this sample the map we will use is very simple and just concatenates some data from the input message to the output message. Hopefully the below picture illustrates this well. The Test In the test I'm basically taking the following actions: Use the .net class generated from the schema to create an input message for the map Serialize the input object to a file Run the map from .net using the standard BizTalk test method which was generated for running the map Deserialize the output file from the map execution to a .net class representing the output schema Use MsTest assertions to validate things about the output message The below picture shows this: As you can see the code for this is pretty simple and it's all strongly typed which means changes to my schema which can affect the tests can be easily picked up as compilation errors. I can then chose to have one test which validates most of the output from the map, or to have many specific tests covering individual scenarios within the map. Summary Hopefully this post illustrates a powerful yet simple way of effectively testing many BizTalk mapping scenarios. I will probably have more conversations with Maurice about these approaches and perhaps some of the above will be included in the mapping test framework.   The sample can be downloaded from here: http://cid-983a58358c675769.office.live.com/self.aspx/Blog%20Samples/More%20Map%20Testing/MapTestSample.zip

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• How do I stop that launcher from popping up when mouse goes to the left edge?

  - by Michael

  This is what it says on the help.ubuntu.com website, but when i go to system settings, it does not have a Launcher & Menus option. I wish I could revert back to the old Ubuntu, I hate this launcher. Does any know a fix plz? "Stop the launcher from showing when I point to the left side of the screen The launcher unhides when you move your mouse or touchpad pointer to the left side of the screen. If you prefer, you can tell Unity to only show the launcher when you click the top left Ubuntu button instead. Click the icon at the very right of the top bar and select System Settings. In the Personal section, click Launcher & Menus. Choose Touches the top left corner of the screen"

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• DataContractSerializer truncated string when used with MemoryStream,but works with StringWriter

  - by Michael Freidgeim

  We've used the following DataContractSerializeToXml method for a long time, but recently noticed, that it doesn't return full XML for a long object, but  truncated it and returns XML string with the length of  multiple-of-1024 , but the reminder is not included. internal static string DataContractSerializeToXml<T>(T obj) { string strXml = ""; Type type= obj.GetType();//typeof(T) DataContractSerializer serializer = new DataContractSerializer(type); System.IO.MemoryStream aMemStr = new System.IO.MemoryStream(); System.Xml.XmlTextWriter writer = new System.Xml.XmlTextWriter(aMemStr, null); serializer.WriteObject(writer, obj); strXml = System.Text.Encoding.UTF8.GetString(aMemStr.ToArray()); return strXml; }   I tried to debug and searched Google for similar problems, but didn't find explanation of the error. The most closed http://forums.codeguru.com/showthread.php?309479-MemoryStream-allocates-size-multiple-of-1024-( talking about incorrect length, but not about truncated string.fortunately replacing MemoryStream to StringWriter according to http://billrob.com/archive/2010/02/09/datacontractserializer-converting-objects-to-xml-string.aspxfixed the issue.   1: var serializer = new DataContractSerializer(tempData.GetType());   2: using (var backing = new System.IO.StringWriter())   3: using (var writer = new System.Xml.XmlTextWriter(backing))   4: {   5:     serializer.WriteObject(writer, tempData);   6:     data.XmlData = backing.ToString();   7: }v

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• ArchBeat Link-o-Rama for October 24, 2013

  - by OTN ArchBeat

  Video: How To Embed Custom Content Into Fusion Applications Watch this video tutorial from the Fusion Applications Developer Relations YouTube Channel to learn how to embed reports, charts, twitter streams, web pages, news feeds, and other custom content into Fusion Applications. Oracle GoldenGate 12c - New Release, New Features | Michael Rainey Rittman Mead's Michael Rainey takes you on guided tour through the GoldenGate 12c features that "are relevant to data warehouse and data migration work we typically see in the business intelligence world." Reproducing WebLogic Stuck Threads with ADF CreateInsert Operation and ORDER BY Clause | Andrejus Baranovskis Another post from Oracle ACE Director Andrejus Baranovsikis on dealing with WebLogic Stuck Threads. This one includes a test case application you can download. Oracle WebLogic 12.1.2 Installation in VirtualBox with 0 MHz | Dr. Frank Munz Oracle ACE Director Frank Munz shares the results of some detective work to discover the cause of a strange problem in an Oracle WebLogic installation. The Impact of SaaS - The Times They Are A-Changin' | Floyd Teter Oracle ACE Director Floyd Teter shares some truly interesting insight gained in conversations with three Fortune 500 CIOs. Thought for the Day "All the mistakes I ever made were when I wanted to say 'No' and said 'Yes'." — Moss Hart, playwright, screenwriter (October 24, 1904 – December 20, 1961) Source: brainyquote.com

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• System freeze after opening Wi-Fi menu can boot into the machine and use Internet in recovery mode

  - by Michael

  So right now sitting in front of my Alienware area 51 desktop. It has a Broadcom Netlink BCM 5784M gigabit ethernet PCI E card. Most of the time able to get through the login screen and to the main screen if I click on the wireless settings on the top right-hand corner the system immediately freezes the cursor does not move at all keyboards are unresponsive. I was doing some quick Google searching and I found a suggestion to boot into recovery mode I did this and did a apt-get Distribution update which ran successfully installed then I rebooted into the regular system same thing I'm pretty sure it's the network card because even if I don't click the settings if a network related dialog opens such as disconnection or connection the system again immediately freezes. I'm running Ubuntu 13.04 ** update 1 ** Just was able to use my system for a little bit however when I went into Firefox and hit the web it again froze so obviously a driver problem but I'm not sure how to get drivers for Broadcom which apparently according to the description on stack-overflow is terrible Any ideas? Sorry for lack of punctuation on an ipad.

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• Enterprise Instrumentation: The 'sessionName' parameter of value 'TraceSession' is not valid

  - by Michael Freidgeim

  We are still using Enterprise Instrumentation(that was created during .Net 1.1 time)In new Server 2008 environment and IIS 7 we have the following errors:The 'sessionName' parameter of value 'TraceSession' is not valid. A trace session of this name does not exist in the TraceSessions configuration file for Windows Trace Session Manager service. Ensure that a session of this name exists in the TraceSessions configuration file and that the Windows Trace Session Manager service is started.   at Microsoft.EnterpriseInstrumentation.EventSinks.TraceEventSink..ctor(IDictionary parameters, EventSource eventSource)   --- End of inner exception stack trace ---   at System.RuntimeMethodHandle._InvokeConstructor(IRuntimeMethodInfo method, Object[] args, SignatureStruct& signature, RuntimeType declaringType)   at System.Reflection.RuntimeConstructorInfo.Invoke(BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)   at System.RuntimeType.CreateInstanceImpl(BindingFlags bindingAttr, Binder binder, Object[] args, CultureInfo culture, Object[] activationAttributes)   at Microsoft.EnterpriseInstrumentation.EventSinks.EventSink.CreateNewEventSinks(DataRow[] eventSinkRows, EventSource eventSource)I’ve seen the same errors on development Win7 machines when using IIS. It seems not a problem on Cassini.I've checked ,that Windows Trace Session Manager Service has started and The file C:\Program Files (x86)\Microsoft Enterprise Instrumentation\Bin\Trace Service\TraceSessions.config has corresponding entry<?xml version="1.0" encoding="utf-8" ?><configuration >                <defaultParameters minBuffers="4" maxFileSize="10" maxBuffers="25" bufferSize="20" logFileMode="sequential" flushTimer="3" />                <sessionList>                                 <session name="TraceSession" enabled="false" fileName="C:\Program Files (x86)\Microsoft Enterprise Instrumentation\Bin\Trace Service\Logs\TraceLog.log" />                </sessionList></configuration>The errors still continue, but I was able to disable  the parameter in  eventSink configuration   <eventSink name=" traceSink" description=" Outputs events to the Windows Event Trace." type ="Microsoft.EnterpriseInstrumentation.EventSinks.TraceEventSink ">                <!-- MNF disabled parameter to  avoid error "The 'sessionName' parameter of value 'TraceSession' is not valid"                      < parameter name ="sessionName " value ="TraceSession " />                    -->    </ eventSink>Related old post http://bytes.com/topic/net/answers/104761-enterprise-instrumentation-windows-trace-session-managerOne day I wish to replace all EnterpriseInstrumentation calls with NLog.

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• Finding a job: feedback on my current prodicument and my relentless efforts [closed]

  - by Michael

  I am a very well rounded IT guy, with a passion for programming in particular. I have been through a BS program less the internship as I refuse to go lower than minimum wage (i.e. free) and/or such opportunities find the institution lacking. Since then, the catalog for my degree has changed, so I am making peace without it. I go up for job interviews and get myself no farther than a submitted resume. I have even changed my strategy and made this website: http://goo.gl/qqpN8 to showcase my highlights (but not at all exhaustive) for specific areas in the US and paid for classified ads. The 'internship' is notable as I am just trying to get my foot in the door. Because IT is so vast, with programming and engineering in particular, I spend my time researching the requirements for the job I am applying for. This has made me that well rounded guy I spoke of earlier, but has made me a victim of being a jack-of-all-trades; unfortunately being a master of none. I embrace my gung-ho attitude and find it to be a trait that has powered my career before. But I am starting to lose steam. I want it straight. What is not appealing about everything I am doing? What are the technologies that I need to focus on that are in great demand at the moment?

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• How do I disable the global application menu?

  - by Michael Ekstrand

  I'm fairly excited for Unity, as it looks like a promising new direction for Ubuntu. However, I do have a concern - will it be possible to use Unity without the global menu? I have my window manager set to focus-follows-mouse/sloppy focus, and find the productivity gains to be immense. Sloppy focus is incompatible, however, with global menus, as it is possible for the focus to change while you move from window to menu. Will Unity support an option to use window menus while still using Unity?

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• Javascript MVC in principle

  - by Michael

  Suppose I want to implement MVC in JavaScript. I am not asking about MVC frameworks. I am asking how to build it in principle. Let's consider a search page of an e-commerce site, which works s follows: User chooses a product and its attributes and press a "search" button. Application sends the search request to the server, receives a list of products. Application displays the list in the web page. I think the Model holds a Query and list of Product objects and "publishes" such events as "query updated", "list of products updated", etc. The Model is not aware of DOM and server, or course. View holds the entire DOM tree and "subscribes" to the Model events to update the DOM. Besides, it "publishes" such events as "user chose a product", "user pressed the search button" etc. Controller does not hold any data. It "subscribes" to the View events, calls the server and updates the Model. Does it make sense?

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• Need help with ColdFusion and ASP.NET site [closed]

  - by Michael Stone

  To begin, I wasn't too sure how to title this.. I've got a few questions. First off, I've got a very big site that's in ColdFusion and we've been migrating to ASP.NET C# 4.0 the last 8 months. I've got a team of 7 programmers and no one can seem to figure out these answers, not even our senior C# programmer. We're using Team Foundation Server and we can't figure out how to only push up one small change at time. Right now we're stuck to publishing the entire site and it's causing serious issues. We've currently got the site as a Project and not a Website. We're wondering if that's one issue. I actually think it might be a problem. We're also dealing with an issue where we can't access our regular folders with relative paths. So we're first developing our admin side in .NET and We've got our regular site and then we've got another site within that for our .NET admin tools. By site, I'm referring to them actually being Sites in IIS. This also creates a problem for us when we're creating tools that upload images and want to store them and access them from our parent Site. I'd very much appreciate any advice on how to go about this in the most standardized way. So what I'm hoping for is advise on: -Publishing and managing a site/project in Team Foundation Server. Being able to push up one fix at a time if needed would be GREAT! -Any help figuring out the issuing referencing folders from my .NET child site to my parent ColdFusion site using regular relative paths. "/a/images/b/" would be nice nice instead of only being able to do "/b/images/" We're using ColdFusion 8, C# Asp.NET 4.0/Entity Framework/POCO Templates, and a Windows 2008 R2 Server. Thank you in advance for any help.

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• Samsung ultrabook usb stick install of Ubuntu fails, keeps booting windows

  - by Michael Durrant

  I'm trying to install Ubuntu on a Samsung ultrabook via a usb stick. I've tried 12.04 both regular and alternate on 3 different USB sticks but not having success. The laptop just keeps booting into windows. I used unetbootin to create the USB image as this worked for when when doing a toshiba ultrabook installation. I reset my Boot Menu to be 1 USB HDD 2 USB CD 3 USB FDD 4 SATA HDD SanDisk SSD u100 128GB Then F10'd but no success, still boots windows. I've tried changing UEFI boot support to be enabled and I've tried changing PXE OPROM to be enabled but neither has helped.

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• Combining Shared Secret and Certificates

  - by Michael Stephenson

  As discussed in the introduction article this walkthrough will explain how you can implement WCF security with the Windows Azure Service Bus to ensure that you can protect your endpoint in the cloud with a shared secret but also combine this with certificates so that you can identify the sender of the message.   Prerequisites As in the previous article before going into the walk through I want to explain a few assumptions about the scenario we are implementing but to keep the article shorter I am not going to walk through all of the steps in how to setup some of this. In the solution we have a simple console application which will represent the client application. There is also the services WCF application which contains the WCF service we will expose via the Windows Azure Service Bus. The WCF Service application in this example was hosted in IIS 7 on Windows 2008 R2 with AppFabric Server installed and configured to auto-start the WCF listening services. I am not going to go through significant detail around the IIS setup because it should not matter in relation to this article however if you want to understand more about how to configure WCF and IIS for such a scenario please refer to the following paper which goes into a lot of detail about how to configure this. The link is: http://tinyurl.com/8s5nwrz   Setting up the Certificates To keep the post and sample simple I am going to use the local computer store for all certificates but this bit is really just the same as setting up certificates for an example where you are using WCF without using Windows Azure Service Bus. In the sample I have included two batch files which you can use to create the sample certificates or remove them. Basically you will end up with: A certificate called PocServerCert in the personal store for the local computer which will be used by the WCF Service component A certificate called PocClientCert in the personal store for the local computer which will be used by the client application A root certificate in the Root store called PocRootCA with its associated revocation list which is the root from which the client and server certificates were created   For the sample Im just using development certificates like you would normally, and you can see exactly how these are configured and placed in the stores from the batch files in the solution using makecert and certmgr.   The Service Component To begin with let's look at the service component and how it can be configured to listen to the service bus using a shared secret but to also accept a username token from the client. In the sample the service component is called Acme.Azure.ServiceBus.Poc.Cert.Services. It has a single service which is the Visual Studio template for a WCF service when you add a new WCF Service Application so we have a service called Service1 with its Echo method. Nothing special so far!.... The next step is to look at the web.config file to see how we have configured the WCF service. In the services section of the WCF configuration you can see I have created my service and I have created a local endpoint which I simply used to do a little bit of diagnostics and to check it was working, but more importantly there is the Windows Azure endpoint which is using the ws2007HttpRelayBinding (note that this should also work just the same if your using netTcpRelayBinding). The key points to note on the above picture are the service behavior called MyServiceBehaviour and the service bus endpoints behavior called MyEndpointBehaviour. We will go into these in more detail later.   The Relay Binding The relay binding for the service has been configured to use the TransportWithMessageCredential security mode. This is the important bit where the transport security really relates to the interaction between the service and listening to the Azure Service Bus and the message credential is where we will use our certificate like we have specified in the message/clientCrentialType attribute. Note also that we have left the relayClientAuthenticationType set to RelayAccessToken. This means that authentication will be made against ACS for accessing the service bus and messages will not be accepted from any sender who has not been authenticated by ACS.   The Endpoint Behaviour In the below picture you can see the endpoint behavior which is configured to use the shared secret client credential for accessing the service bus and also for diagnostic purposes I have included the service registry element.     Hopefully if you are familiar with using Windows Azure Service Bus relay feature the above is very familiar to you and this is a very common setup for this section. There is nothing specific to the username token implementation here. The Service Behaviour Now we come to the bit with most of the certificate stuff in it. When you configure the service behavior I have included the serviceCredentials element and then setup to use the clientCertificate check and also specifying the serviceCertificate with information on how to find the servers certificate in the store.     I have also added a serviceAuthorization section where I will implement my own authorization component to perform additional security checks after the service has validated that the message was signed with a good certificate. I also have the same serviceSecurityAudit configuration to log access to my service. My Authorization Manager The below picture shows you implementation of my authorization manager. WCF will eventually hand off the message to my authorization component before it calls the service code. This is where I can perform some logic to check if the identity is allowed to access resources. In this case I am simple rejecting messages from anyone except the PocClientCertificate.     The Client Now let's take a look at the client side of this solution and how we can configure the client to authenticate against ACS but also send a certificate over to the service component so it can implement additional security checks on-premise. I have a console application and in the program class I want to use the proxy generated with Add Service Reference to send a message via the Azure Service Bus. You can see in my WCF client configuration below I have setup my details for the azure service bus url and am using the ws2007HttpRelayBinding.   Next is my configuration for the relay binding. You can see below I have configured security to use TransportWithMessageCredential so we will flow the token from a certificate with the message and also the RelayAccessToken relayClientAuthenticationType which means the component will validate against ACS before being allowed to access the relay endpoint to send a message.     After the binding we need to configure the endpoint behavior like in the below picture. This contains the normal transportClientEndpointBehaviour to setup the ACS shared secret configuration but we have also configured the clientCertificate to look for the PocClientCert.     Finally below we have the code of the client in the console application which will call the service bus. You can see that we have created our proxy and then made a normal call to a WCF in exactly the normal way but the configuration will jump in and ensure that a token is passed representing the client certificate.     Conclusion As you can see from the above walkthrough it is not too difficult to configure a service to use both a shared secret and certificate based token at the same time. This gives you the power and protection offered by the access control service in the cloud but also the ability to flow additional tokens to the on-premise component for additional security features to be implemented. Sample The sample used in this post is available at the following location: https://s3.amazonaws.com/CSCBlogSamples/Acme.Azure.ServiceBus.Poc.Cert.zip

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• Battery charging is flickering [closed]

  - by Michael

  A few days ago my notebook started to bug around with charging the battery. When the battery is not absent notebook runs smoothly. Until I plug in the battery. Then it starts to charge but immediately stops and restarts charging and stops and so on. If the notebook is not running battery seems to charge well (LED is not blinking). And LED is not blinking intermittently. Seems to be arbitrary. Does it have something to do with that? This happens every second. [13354.078696] keyboard: can't emulate rawmode for keycode 240

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• How can I pass an external instance to the constructor of an object that's being created using the default XNA XML content loader?

  - by Michael

  I'm trying to understand how to use the XNA XML content importer to instantiate non-trivial objects that are more than a collection of basic properties (e.g., a class that inherits from DrawableGameObject or GameObject and requires other things to be passed into its constructor). Is it possible to pass existing external instances (e.g., an instance of the current Game) to the constructor of an object that's being created using the default XNA XML content loader? For example, imagine that I have the following class, inheriting from DrawableGameComponent: public class Character : DrawableGameComponent { public string Name { get; set; } public Character(Game game) : base(game) { } public override void Update(GameTime gameTime) { } public override void Draw(GameTime gameTime) { } } If I had a simple class that did not need other parameters in its constructor (i.e., the Game instance), then I could simply use this XML: <XnaContent> <Asset Type="MyNamespace.Character"> <Name>John Doe</Name> </Asset> </XnaContent> ...and then create an instance of Character using this code: var character = Content.Load<Character>("MyXmlAssetName"); But that won't work because I need to pass the need to pass the Game into the constructor. What's the best way to handle this situation? Is there a way to pass in things like the current Game using the default XNA XML content loader? Do I need to write my own XML loader? (If so, how?) Is there a better object-oriented design that I should be using for my classes? Note: Although I used Game in this example, I'm really just asking how to pass any type of existing instance to my constructors. (For example, I'm using the Farseer Physics Engine, and some of my classes also need a reference to the Farseer World object too.) Thanks in advance.

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• Plug-in or framework recommendation for showing content preview fly-over in CMS

  - by Michael Huang

  The requirement is to have either front end plug-in or back end processor that generates the preview of contents (such as images, videos, PDF files, HTML pages) in a preview popup when user mouse hovers the content. I did some research on this, seems that there are assorted jquery plugins for each type of files, but what we are looking for is a framework that handles all types of file previews. Ideally, we want to generate preview images on the backend, considering the cost of retrieving content on front end. I did find some open source or proprietary CMS that provides this feature, but usually they are shipped as one suite and the API for file preview might not be open. Is there any java or jquery framework that handles file preview? Thanks a lot

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• Looks Like We Made It! What's Up on Thursday at Oracle OpenWorld

  - by Oracle OpenWorld Blog Team

   By Karen Shamban Thursday is the last day of the conference for 2012, and there's still much to see and do. The day starts with an awesome keynote session, which includes a discussion with Michael Lewis, the author of Moneyball, Liar's Poker, and The Blind Side -- you won't want to miss it! Here's what's happening on Thursday at Oracle OpenWorld 2012: Registration Moscone West, Moscone South, Hilton San Francisco, Hotel Nikko, 8:00 a.m. - 4:00 p.m. Westin St. Francis, 8:00 a.m. - 5:00 p.m. Oracle OpenWorld Keynote featuring Oracle President Mark Hurd, and Oracle Executive Vice President Bob Weiler in conversation with Michael Lewis, author of Moneyball, Liar's Poker, and The Blind Side Moscone North Hall D, 9:00 a.m. - 10:45 a.m. Sessions, Labs Various times and locations Oracle OpenWorld Music Festival @ It's a Wrap! Yerba Buena Gardens, 3:30 p.m. - 6:30 p.m. Think back to everything you wanted to do while you attended the conference -- and be sure you get it done on Thursday!

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• How do I enable or disable the global application menu?

  - by Michael Ekstrand

  I'm fairly excited for Unity, as it looks like a promising new direction for Ubuntu. However, I do have a concern - will it be possible to use Unity without the global menu? I have my window manager set to focus-follows-mouse/sloppy focus, and find the productivity gains to be immense. Sloppy focus is incompatible, however, with global menus, as it is possible for the focus to change while you move from window to menu. Will Unity support an option to use window menus while still using Unity?

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• If you want to learn all about Exalogic in 6 minutes, watch this demo!

  - by Michael Palmeter (Exalogic PM)

  If you haven't seen the latest Exalogic demo, click here now. Our excellent marketing organization has recently produced a new 6-minute flash demo that describes the Exalogic Infrastructure-as-a-Service management UI.  After years of investment in this product we are now in the final stages of delivering on the complete private-cloud-in-a-box vision that Larry Ellison announced back at Oracle OpenWorld 2010.  This demo video (flash) does the best job yet of explaining what is so great about Exalogic and why it is going to drive transformation of our industry.  If you haven't seen it yet, take a look.  There's much more to Exalogic now than just blazing performance.

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• Disallow robots.txt from being accessed in a browser but still accessible by spiders?

  - by Michael Irigoyen

  We make use of the robots.txt file to prevent Google (and other search spiders) from crawling certain pages/directories in our domain. Some of these directories/files are secret, meaning they aren't linked (except perhaps on other pages encompassed by the robots.txt file). Some of these directories/files aren't secret, we just don't want them indexed. If somebody browses directly to www.mydomain.com/robots.txt, they can see the contents of the robots.txt file. From a security standpoint, this is not something we want publicly available to anybody. Any directories that contain secure information are set behind authentication, but we still don't want them to be discoverable unless the user specifically knows about them. Is there a way to provide a robots.txt file but to have it's presence masked by John Doe accessing it from his browser? Perhaps by using PHP to generate the document based on certain criteria? Perhaps something I'm not thinking of? We'd prefer a way to centrally do it (meaning a <meta> tag solution is less than ideal).

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• API always returns JSONObject or JSONArray Best practices

  - by Michael Laffargue

  I'm making an API that will return data in JSON. I also wanted on client side to make an utility class to call this API. Something like : JSONObject sendGetRequest(Url url); JSONObject sendPostRequest(Url url, HashMap postData); However sometimes the API send back array of object [{id:1},{id:2}] I now got two choices (): Make the method test for JSONArray or JSONObject and send back an Object that I will have to cast in the caller Make a method that returns JSONObject and one for JSONArray (like sendGetRequestAndReturnAsJSONArray) Make the server always send Arrays even for one element Make the server always send Objects wrapping my Array I going for the two last methods since I think it would be a good thing to force the API to send consistent type of data. But what would be the best practice (if one exist). Always send arrays? or always send objects?

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• Constituent Experience Counts In Public Sector

  - by Michael Seback

    Businesses and government organizations are operating in an era of the empowered customer where service  and communication channels are challenged every day.  Consumers in the private sector have high expectations from purchasing gifts online, reading reviews on social sites, and expecting the companies they do business with to know and reward them.   In the Public Sector, constituents also expect government organizations to provide consistent and timely service across agencies and touch points.  Examples include requesting critical city services, applying for social assistance or reviewing insurance plans for a health insurance exchange. If an individual does not receive the services they need at the right time and place, it can create a dire situation – involving housing, food or healthcare assistance. Government organizations need to deliver a fast, reliable and personalized experience to constituents. Look at a few recent statistics from a Government focused survey: How do you define good customer service? 70 % improved services, 48% shortest time to provide information, 44% shortest time to resolve complaints What are ways/opportunities to improve customer service? 69% increased collaboration across agencies and 41% increased customer service channels Are you using data collected to make informed decisionsto improve customer service efforts? 39% data collection is limited, not used to improve decision making Source: Re-Imagining Customer Service in Government, 2012 Click here to see the highlights.  Would you like to get started – read Eight Steps to great constituent experiences for government.

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• Mapping Your Customer Experience Journey

  - by Michael Hylton

  For those who attended today’s Oracle Customer Experience Summit keynote you heard from Brian Curran talk about the strategies and best practices to implement customer experience (CX) in your organization.  He spoke about how this evolving journey begins by understanding six steps to transform your business and put your customers front and center.  Here are those key six steps: What are the strategic business objectives in your company? What are your operational objectives and KPIs necessary to measure a CX project? Build an income statement and create “what if” scenarios and see how changes impact your business’ bottom line.  Explore what keeps you from getting to your own goals for your business. Define the business objectives and opportunities you want to meet? Understand the trends and accelerators in the market?  What factors are going on in the market affect that impact your business?  Social?  Mobile?  Cloud?  Just to name a few.  Many of these trends may signal a change in the way people think about your business. What approach will you take to solve these issues?  Understand who your customer is.  How do you need to adapt your business to build relevant, personalized customer experiences. What technologies can you implement to address CX?  Does technology help you solve your problem? A great way to begin your customer experience journey is a concept called journey mapping, one of the most powerful and deceptively simple tools for unlocking CX innovation at your organization. Here is where you can learn more about how you can bring this concept into your business to drive great customer experiences.

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• What is testable code?

  - by Michael Freidgeim

  We are improving quality of code and trying to develop more unit tests. The question that developers asked  was  "How to make code testable ?"  From http://openmymind.net/2010/8/17/Write-testable-code-even-if-you-dont-write-tests/ First and foremost, its loosely coupled, taking advantage of dependency injection (and auto-wiring), composition and interface-programming. Testable code is also readable - meaning it leverages single responsibility principle and Liskov substitution principle.A few practical suggestions are listed in http://misko.hevery.com/code-reviewers-guide/More recommendations are in http://googletesting.blogspot.com/2008/08/by-miko-hevery-so-you-decided-to.htmlIt is slightly too theoretical - " the trick is translating these abstract concepts into concrete decisions in your code."

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• Attend This Webcast To Learn How CG Manufacturers Are Stepping Up Their Efforts to Sell to Consumers

  - by Michael Hylton

  Going Direct to Consumer is top of mind with executives in the Consumer Goods (CG) industry today. But are companies ready to engage? Recently, the Economist Intelligence Unit (EIU) conducted research sponsored by Oracle to better understand how Consumer Goods companies are engaging directly with consumers today and in the future. The survey involved CG executives across the globe as well as in-depth interviews with corporate leaders in the industry to explore their direct-to-consumer initiatives. Some key findings include: Pushing traditional media through new media channels is not enough to reach today's more plugged in, product-savvy consumer  CG companies are experimenting with new ways to establish and enhance direct, two-way relationships with their target consumers across multiple channels to enhance brand loyalty and drive product sales Survey respondents and other CG executives see their nascent e-commerce efforts as complimentary to, not competing with, existing retail channels. This webinar will review the results of the research and panelists will discuss what CG companies worldwide are thinking as they deploy their direct-to-consumer strategies in an effort to engage directly with today's empowered consumer.

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