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  • OPN Oracle ECM 10g R3 Implementation Boot Camp - (12-14/Abr/10)

    - by Claudia Costa
    É com entusiasmo que lhe anunciamos o bootcamp de Oracle ECM 10g R3 Implementation que irá realizar nos dias 12-14 de Abril  que abordará os tópicos abaixo descritos. Com o objectivo de ajudar os parceiros a desenvolver competências, a Oracle University e a Oracle Alliances&Channel, desenharam este bootcamp, compactando os conteúdos e reduzindo assim os custos. Preço por participante (3 dias) - 1.250 Eur + Iva  Oracle offers the most unified, usable enterprise content management platform in today's market. With centralized control across single or multiple repositories, common core functionality, and easily scalable content management capabilities, Oracle provides content management solutions for many content types and users-wherever they work in the enterprise.   The Oracle Enterprise Content Management (ECM) Implementation Boot Camp examines the fundamental concepts, techniques, and architecture of Oracle's ECM technologies. Join this training to learn how you can manage and maintain unstructured content   Target Audience:  The Oracle ECM Implementation Boot Camp is designed for architects, technical consultants, team/project leaders and functional consultants of our system integrator partners who want to ramp-up on ECM technology.   Contents:  The ECM Implementation Boot Camp is a three-day hands-on workshop, designed for Oracle Partners who are new to ECM, and will provide implementation instruction on the ECM technology offered by Oracle. The boot camp will: • Provide hands-on experience in implementing Oracle's truly unified, open and standard base ECM technology • Provide the strategic direction about Oracle's Fusion Middleware/Enterprise 2.0 and its role in composite application development • Expose broad set of Oracle's ECM technologies.   Objectives: The Oracle ECM Implementation Boot Camp is primarily focused on the Oracle's ECM offering to manage and maintain unstructured content and covers Universal Content Management (UCM), Image and Process Management (IPM), Universal Records Management (URM), and Information Rights Management (IRM):   Topics Covered • Introduction to Oracle UCM o UCM Overview o UCM Architecture Overview • Content Server and Document Management basics o Installation and Administration Skills § User and Security Admin § Configuration (metadata, DCLs, profiles, rules, etc.) § Workflow Admin § System Properties and Component Manager § Managing Subscriptions o Contributing Content § Browser form § WebDAV folder § Desktop Integration o Searching • Web Content Management o Site Studio • Universal Records Management • Information Right Management (IRM) • Image & Process Management (IPM) • Oracle Document Capture • Oracle eMail Archive Service. Labs • Content Server Installation • Use and Administration of Content Server • Introduction to Site Studio • Use and Administration of Records Manager Demo: The R&D Group and the New Patent Focus: Information Rights Management, Knowledge Management, Accounts Payable Image Automation, Imaging and Process Management Case Study Use Case 1: Enable City of Xalco to streamline internal processes by empowering city employees to quickly and efficiently manage and publish information on their employee intranet and eventually public Web site. Use Case 2: Help Acme & Co in archiving its goal is to become "paperless" by managing all of their company's business content in a central, Web-based repository. Acme's business content ranges from policies and procedures to Employee listings and marketing materials.   Agenda: Day 1 ·         ECM Overview & Content Server ·         ECM Overview ·         ECM Architecture and Installation ·         UCM and Digital Asset Management DEMO ·         Lab 1 - Content Server Installation ·         Lab 2 - Use and Administration of Content Server   Day 2 ·         Web Content Management ·         Lab 2 - Use and Administration of Content ·         Server (continued) ·         Introduction to Web Content Management ·         Lab 3 - Site Studio   Day 3 ·         URM/IRM/IPM ·         Introduction to Universal Records Management ·         Lab 4 - URM ·         Introduction to Information Rights Management ·         Information Rights Management DEMO ·         Introduction to Image and Process Management ·         Image and Process Management Demo ·         Oracle Document Capture ·         Oracle eMail Archive   Material needed for Bootcamp: This Boot camp requires attendees to provide their own laptops for this class. Attendee laptops must meet the following minimum hardware/software requirements: Hardware • RAM: 2GB RM minimum (1 GB RAM is not enough) • HDD: 15 GB free HDD space   Pre requistes: To ensure a valuable learning experience, participation in this boot camp requires completing the prerequisite courses and successfully passing the prerequisite assessment test that is mapped into the Oracle Enterprise Content Management Implementation Boot Camp guided learning path. At a minimum, participants with equivalent skills and background should review the guided learning path and successfully pass the prerequisite assessment test to ensure they possess the background necessary to benefit from participation in the boot Camp.   ---------------------------------------------------------------------   Para mais informações/inscrições, contacte: Mónica Pires  21 423 51 44 Horário e Local 9:30h - 12:30h e 14:00h - 17:00 ( 6 horas/dia )Oracle, Porto Salvo - Oeiras.

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  • IOUG and Oracle Enterprise Manager User Community Twitter Chat and Sessions at OpenWorld

    - by Anand Akela
    Like last many years, we will have annual Oracle Users Forum on Sunday, September 30th, 2012 at Moscone West, Levels 2 & 3 . It will be open to all registered attendees of Oracle Open World and conferences running from September 29 to October 5, 2012 . This will be a great  opportunity to meet with colleagues, peers, and subject matter experts to share best practices, tips, and techniques around Oracle technologies. You could sit in on a special interest group (SIG) meeting or session and learn how to get more out of Oracle technologies and applications. IOUG and Oracle Enterprise Manager team invites you to join a Twitter Chat on Sunday, Sep. 30th from 11:30 AM to 12:30 PM.  IOUG leaders, Enterprise Manager SIG contributors and many Oracle Users Forum speakers will answer questions related to their experience with Oracle Enterprise Manager and the activities and resources available for  Enterprise Manager SIG members. You can participate in the chat using hash tag #em12c on Twitter.com or by going to  tweetchat.com/room/em12c      (Needs Twitter credential for participating).  Feel free to join IOUG and Enterprise team members at the User Group Pavilion on 2nd Floor, Moscone West. Here is the complete list of Oracle Enterprise Manager sessions during the Oracle Users Forum : Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Time Session Title Speakers Location 8:00AM - 8:45AM UGF4569 - Oracle RAC Migration with Oracle Automatic Storage Management and Oracle Enterprise Manager 12c VINOD Emmanuel -Database Engineering, Dell, Inc. Wendy Chen - Sr. Systems Engineer, Dell, Inc. Moscone West - 2011 8:00AM - 8:45AM UGF10389 -  Monitoring Storage Systems for Oracle Enterprise Manager 12c Anand Ranganathan - Product Manager, NetApp Moscone West - 2016 9:00AM - 10:00AM UGF2571 - Make Oracle Enterprise Manager Sing and Dance with the Command-Line Interface Ray Smith - Senior Database Administrator, Portland General Electric Moscone West - 2011 10:30AM - 11:30AM UGF2850 - Optimal Support: Oracle Enterprise Manager 12c Cloud Control, My Oracle Support, and More April Sims - DBA, Southern Utah University Moscone West - 2011 11:30AM - 12:30PM IOUG and Oracle Enterprise Manager Joint Tweet Chat  Join IOUG Leaders, IOUG's Enterprise Manager SIG Contributors and Speakers on Twitter and ask questions related to practitioner's experience with Oracle Enterprise Manager and the new IOUG 's Enterprise Manager SIG. To attend and participate in the chat, please use hash tag #em12c on twitter.com or your favorite Twitter client. You can also go to tweetchat.com/room/em12c to watch the conversation or login with your twitter credentials to ask questions. User Group Pavilion 2nd Floor, Moscone West 12:30PM-2:00PM UGF5131 - Migrating from Oracle Enterprise Manager 10g Grid Control to 12c Cloud Control    Leighton Nelson - Database Administrator, Mercy Moscone West - 2011 2:15PM-3:15PM UGF6511 -  Database Performance Tuning: Get the Best out of Oracle Enterprise Manager 12c Cloud Control Mike Ault - Oracle Guru, TEXAS MEMORY SYSTEMS INC Tariq Farooq - CEO/Founder, BrainSurface Moscone West - 2011 3:30PM-4:30PM UGF4556 - Will It Blend? Verifying Capacity in Server and Database Consolidations Jeremiah Wilton - Database Technology, Blue Gecko / DatAvail Moscone West - 2018 3:30PM-4:30PM UGF10400 - Oracle Enterprise Manager 12c: Monitoring, Metric Extensions, and Configuration Best Practices Kellyn Pot'Vin - Sr. Technical Consultant, Enkitec Moscone West - 2011 Stay Connected: Twitter |  Face book |  You Tube |  Linked in |  Newsletter

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  • Oracle Linux 6 Implementation Essentials Certification Exam Now Available

    - by Antoinette O'Sullivan
    Get proof of your linux system administration skills by taking the Oracle Linux 6 Implementation Essentials Certification exam. This certification is available to all candidates. Oracle Partner Members earning this certification will be recognized as OPN Certified Specialists. This certification takes under 3 hours, asking you between 120-150 questions on areas including: Introduction to Oracle Linux Installing Oracle Linux 6 Linux Boot Process Oracle Linux System Configuration and Process Management Oracle Linux Package Management Ksplice Zero Downtime Updates Automate Tasks and System Logging User and Group Administration Oracle Linux File Sytems and Storage Administration Network Administration Oracle Linux System Monitoring and Troubleshooting Oracle Certifications are among the most sought after badges of credibility for expertise in the Information Technology marketplace. See Benefits of Oracle Certification for more information. To prepare for this exam, you can take the Oracle Linux System Administration training.

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  • ORAchk 2.2.5 – New Tool Features & New Health Checks for the Oracle Stack

    - by SamanthaF-Oracle
    ORAchk version 2.2.5 is now available for download, new features in 2.2.5: Running checks for multiple databases in parallel Ability to schedule multiple automated runs via ORAchk daemon New "scratch area" for ORAchk temporary files moved from /tmp to a configurable $HOME directory location System health score calculation now ignores skipped checks Checks the health of pluggable databases using OS authentication New report section to report top 10 time consuming checks to be used for optimizing runtime in the future More readable report output for clusterwide checks Includes over 50 new Health Checks for the Oracle Stack Provides a single dashboard to view collections across your entire enterprise using the Collection Manager, now pre-bundled Expands coverage of pre and post upgrade checks to include standalone databases, with new profile options to run only these checks Expands to additional product areas in E-Business Suite of Workflow & Oracle Purchasing and in Enterprise Manager Cloud Control ORAchk has replaced the popular RACcheck tool, extending the coverage based on prioritization of top issues reported by users, to proactively scan for known problems within the area of: Oracle Database Standalone Database Grid Infrastructure & RAC Maximum Availability Architecture (MAA) Validation Upgrade Readiness Validation Golden Gate Enterprise Manager Cloud Control Repository E-Business Suite Oracle Payables (R12 only) Oracle Workflow Oracle Purchasing (R12 only) Oracle Sun Systems Oracle Solaris ORAchk features: Proactively scans for the most impactful problems across the various layers of your stack Streamlines how to investigate and analyze which known issues present a risk to you Executes lightweight checks in your environment, providing immediate results with no configuration data sent to Oracle Local reporting capability showing specific problems and their resolutions Ability to configure email notifications when problems are detected Provides a single dashboard to view collections across your entire enterprise using the Collection Manager ORAchk will expand in the future with high impact checks in existing and additional product areas. If you have particular checks or product areas you would like to see covered, please post suggestions in the ORAchk subspace in My Oracle Support Community. For more details about ORAchk see Document 1268927.2

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  • Oracle Fusion Middleware Innovation Awards 2012 submissions - Only 2 weeks to go

    - by Lionel Dubreuil
    You have less than 2 weeks left (July 17th) to submit Fusion Middleware Innovation Award nominations. As a reminder, these awards honor customers for their cutting-edge solutions using Oracle Fusion Middleware. Either a customer, their partner, or an Oracle representative can submit the nomination form on behalf of the customer. Please visit oracle.com/corporate/awards/middleware for more details and nomination forms. Our “Service Integration (SOA) and BPM” category covers Oracle SOA Suite, Oracle BPM Suite, Oracle Event Processing, Oracle Service Bus, Oracle B2B Integration, Oracle Application Integration Architecture (AIA), Oracle Enterprise Repository... To submit your nomination, the process is very simple: Download the Service Integration (SOA) and BPM Form Complete this form with as much detail as possible. Submit completed form and any relevant supporting documents to: [email protected] Email subject category “Service Integration (SOA) and BPM” when submitting your nomination.

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  • Oracle Fusion Middleware Innovation Awards 2012 submissions - Only 2 weeks to go

    - by Lionel Dubreuil
    You have less than 2 weeks left (July 17th) to submit Fusion Middleware Innovation Award nominations. As a reminder, these awards honor customers for their cutting-edge solutions using Oracle Fusion Middleware. Either a customer, their partner, or an Oracle representative can submit the nomination form on behalf of the customer. Please visit oracle.com/corporate/awards/middleware for more details and nomination forms. Our “Service Integration (SOA) and BPM” category covers Oracle SOA Suite, Oracle BPM Suite, Oracle Event Processing, Oracle Service Bus, Oracle B2B Integration, Oracle Application Integration Architecture (AIA), Oracle Enterprise Repository... To submit your nomination, the process is very simple: Download the Service Integration (SOA) and BPM Form Complete this form with as much detail as possible. Submit completed form and any relevant supporting documents to: [email protected] Email subject category “Service Integration (SOA) and BPM” when submitting your nomination.

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  • Want to See the Future?

    - by Oracle Staff
    You won't need this to see what's happening in September. Let the new Oracle OpenWorld 2010, JavaOne, and Oracle Develop 2010 Content Catalog be your guide. You can quickly get information on more than 2,000 sessions and 400 partner exhibitors at the September conferences. Learn about speakers, demos, preconference programs, and much more. View the Content Catalog today. To register, visit the Oracle OpenWorld 2010 , JavaOne, and Oracle Develop 2010 Websites.

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  • The August '14 Oracle Linux Newsletter is Now Available

    - by Chris Kawalek
    The August 2014 edition of the Oracle Linux Newsletter is now available! Chock full of fantastic information, it's your one-stop-shop for catching up on all things Oracle Linux. In this edition: Oracle Linux 7 Now Available Oracle Linux and Oracle Virtualization at Oracle OpenWorld 2014 Technology Preview of OpenStack Icehouse with Oracle Linux and Oracle VM Now Available Using Ksplice as a Diagnostic Tool with Oracle Support Hands-on Lab: How to Migrate from VMware and Red Hat to Oracle Linux and Oracle VM Emirates Nuclear Energy Corporation Boosts Performance—Is Set to Cut Technology Ownership Costs by US$500,000 in Five Years And much more! You can read the latest edition online right now or sign up to get it automatically delivered to your inbox. 

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  • Oracle Applications Strategy Day

    - by Oracle Aplicaciones
    Normal 0 21 false false false ES X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-fareast-language:EN-US;} Oracle y ESIC celebraron el pasado 8 de Noviembre la última edición del Roadshow Oracle Applications Strategy Day, que visitó las ciudades de Barcelona, Madrid, Valencia y Sevilla, en colaboración con nuestros partners: Arin Innovation, GFI, Golive, Neteris, Oracle+Cerca, Qualita, SDG Consulting, Steltix, Steria, Tactic, Vass. En el encuentro se evaluó el impacto de los cambios en el negocio, el aumento de la volatilidad de la información y las últimas tecnologías en el marco actual. Con la exclusiva modalidad de ponencias + coloquios + asesorías individuales, todos los asistentes dispusieron de la posibilidad de compartir experiencias y mejores prácticas de la mano de expertos del sector así como con los asistentes al encuentro. A través de los siguientes links podrá acceder a las presentaciones. - La Compañía del Futuro: Nuevas tecnologías y su integración con el Marketing y la Estrategia corporativa. Profesor D. Javier G. Recuenco. - Estrategia de Aplicaciones para PYMES. D. Ricardo Martinez, Director de Aplicaciones para el midsize market Video resumen del evento: 

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  • Oracle Fusion Middleware Innovation Awards 2010

    - by kellsey.ruppel(at)oracle.com
    At this year's Oracle OpenWorld, we announced the winners of the Oracle Fusion Middleware Innovation Awards. These awards recognize companies who are using Oracle Fusion Middleware products in cutting-edge ways. The categories for this year were: Oracle Application Grid products, Oracle SOA Suite, Data Integration & Availability, Oracle Identity Management Suite, Oracle Fusion Middleware with Oracle Applications, and Enterprise 2.0. This year's recipients for the Enterprise 2.0 category were: Balfour Beatty, Education Management Corporation, ING Bank Turkey, SunGard, Texas A&M University System and United States Senate. You can read more about the winners here. Congratulations!

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  • Oracle CRM On Demand Release 24 is Generally Available

    - by Richard Lefebvre
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 We are pleased to announce that Oracle CRM On Demand Release 24 is Generally Available as of October 25, 2013 Get smarter, more productive and the best value with Oracle CRM On Demand Release 24. Oracle CRM On Demand continues to be the most complete Software-as-a-Service (SaaS) CRM solution available. Now, with Release 24, organizations of all types and sizes benefit from actionable insight anywhere, anytime, as well as key enhancements in mobility, embedded social, analytics, integration and extensibility, and ease of use.Next Generation Mobile and Desktop Solutions : Oracle CRM On Demand Release 24 offers a complete set of mobile and desktop solutions that improve productivity by enabling reps to access and update information anywhere, anytime. Capabilities include: Oracle CRM On Demand Disconnected Mobile Sales (DMS) – A disconnected native iPad solution, DMS has been further streamlined mobile sales process by adding Structured Product Messaging to record brand specific call objectives, enhancements in HTML5 eDetailing including message response tracking and improvements in administration and configuration such as more field management options for read only fields, role management and enhanced logging. Oracle CRM On Demand Connected Mobile Sales. This add-on mobile service provides a configurable mobile solution on iOS, BlackBerry and now Android devices. You can access data from CRM On Demand in real time with a rich, native user experience, that is comfortable and familiar to current iOS, BlackBerry and Android users. New features also include Single Sign On to enhance security for mobile users.  Oracle CRM On Demand Desktop: This application centralizes essential CRM information in the familiar Microsoft Outlook environment,increasing user adoption and decreasing training costs. Users can manage CRM data while disconnected, then synchronize bi-directionally when they are back on the network. New in Oracle CRM On Demand Desktop Version 3 is the ability to synchronize by Books of Business, and improved Online Lookup. Mobile Browser Support: The following mobile device browsers are now supported: Apple iPhone, Apple iPad, Windows 8 Tablets, and Google Android. Leverage the Social Enterprise Engaging customers via social channels is rapidly becoming a significant key to enhanced customer experience as it provides proactive customer service, targeted messaging and greater intimacy throughout the entire customer lifecycle. Listening to customers on the social channels can identify a customers’ sphere of influence and the real value they bring to their organization, or the impact they can have on the opportunity. Servicing the customer’s need is the first step towards loyalty to a brand, integrating with social channels allows us to maximize brand affinity and virally expand customer engagements thus increasing revenue. Oracle CRM On Demand is leveraging the Social Enterprise through its integration with Oracle’s Social Relationship Management (SRM) product suite by providing out-of-the-box integration with Social Engagement and Monitoring (SEM), Social Marketing (SM) and Oracle Social Network (OSN). With Oracle CRM On Demand Release 24, users are able to create a service request from a social post via SEM and have leads entered on a SM lead form automatically entered into Oracle CRM On Demand along with the campaign, streamlining the lead qualification process. Get Smarter with Actionable Insight The difference between making good decisions and great decisions depends heavily upon the quality, structure, and availability of information at hand. Oracle CRM On Demand Release 24 expands upon its industry-leading analytics capabilities to provide greater business insight than ever before. New capabilities include flexible permissions on analytics reports folders, allowing for read only access to reports, and additional field and object coverage. Get More Productive with Powerful Tools Oracle CRM On Demand Release 24 introduces a new set of powerful capabilities designed to maximize productivity. A significant new feature for customizing Oracle CRM On Demand is a JavaScript API. The JS API allows customers to add new buttons, suppress existing buttons and even change what happens when a user clicks an existing button. Other usability enhancements, such as personalized related information applets, extended case insensitive search provide users with better, more intuitive, experience. Additional privileges for viewing private activities and notes allow administrators to reassign records as needed, and Custom Object management. Workflow has been added to the Order Item object; and now tasks can be assigned to a relative user, such as an Account Owner, allowing more complex business processes to be automated and adhered to. Get the Best Value Oracle CRM On Demand delivers unprecedented value with the broadest set of capabilities from a single-provider solution, the industry’s lowest total cost of ownership, the most on-demand deployment options, the deepest CRM expertise and experience of any CRM provider, and the most secure CRM in the cloud. With Release 24, Oracle CRM On Demand now includes even more enterprise-grade security, integration, and extensibility features, along with enhanced industry editions to save you time and money. New features include: Business Process Administration: A new privilege has been added that allows administrators to override a Business Process Administration rule.This privilege permits users to edit a locked record, or unlock a record, in the event of a material change that needs to be reflected per corporatepolicy. Additionally, the Products Detailed object has been added to Business Process Administration, enabling record locking and logic to be applied. Expanded Integration: Oracle continues to improve Web Services each release, by adding more object coverage enabling customers and partners to easily integrate with CRM On Demand. Bottom Line Oracle CRM On Demand Release 24 enables organizations to get smarter, get more productive, and get the best value, period. For more information on Oracle CRM On Demand Release 24, please visit oracle.com/crmondemand

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  • Highlights from the Oracle Customer Experience Summit @ OpenWorld

    - by Richard Lefebvre
    The Oracle Customer Experience Summit was the first-ever event covering the full breadth of Oracle's CX portfolio -- Marketing, Sales, Commerce, and Service. The purpose of the Summit was to articulate the customer experience imperative and to showcase the suite of Oracle products that can help our customers create the best possible customer experience. This topic has always been a very important one, but now that there are so many alternative companies to do business with and because people have such public ways to voice their displeasure, it's necessary for vendors to have multiple listening posts in place to gauge consumer sentiment. They need to know what is going on in real time and be able to react quickly to turn negative situations into positive ones. Those can then be shared in a social manner to enhance the brand and turn the customer into a repeat customer. The Summit was focused on Oracle's portfolio of products and entirely dedicated to customers who are committed to building great customer experiences within their businesses. Rather than DBAs, the attendees were business people looking to collaborate with other like-minded experts and find out how Oracle can help in terms of technology, best practices, and expertise. The event was at the Westin St. Francis Hotel in San Francisco as part of Oracle OpenWorld. We had eight hundred people attend, which was great for the first year. Next year, there's no doubt in my mind, we can raise that number to 5,000. Alignment and Logic Oracle's Customer Experience portfolio is made up of a combination of acquired and organic products owned by many people who are new to Oracle. We include homegrown Fusion CRM, as well as RightNow, Inquira, OPA, Vitrue, ATG, Endeca, and many others. The attendees knew of the acquisitions, so naturally they wanted to see how the products all fit together and hear the logic behind the portfolio. To tell them about our alignment, we needed to be aligned. To accomplish that, a cross functional team at Oracle agreed on the messaging so that every single Oracle presenter could cover the big picture before going deep into a product or topic. Talking about the full suite of products in one session produced overflow value for other products. And even though this internal coordination was a huge effort, everyone saw the value for our customers and for our long-term cooperation and success. Keynotes, Workshops, and Tents of Innovation We scored by having Seth Godin as our keynote speaker ? always provocative and popular. The opening keynote was a session orchestrated by Mark Hurd, Anthony Lye, and me. Mark set the stage by giving real-world examples of bad customer experiences, Anthony clearly articulated the business imperative for addressing these experiences, and I brought it all to life by taking the audience around the Customer Lifecycle and showing demos and videos, with partners included at each of the stops around the lifecycle. Brian Curran, a VP for RightNow Product Strategy, presented a session that was in high demand called The Economics of Customer Experience. People loved hearing how to build a business case and justify the cost of building a better customer experience. John Kembel, another VP for RightNow Product Strategy, held a workshop that customers raved about. It was based on the journey mapping methodology he created, which is a way to talk to customers about where they want to make improvements to their customers' experiences. He divided the audience into groups led by facilitators. Each person had the opportunity to engage with experts and peers and construct some real takeaways. The conference hotel was across from Union Square so we used that space to set up Innovation Tents. During the day we served lunch in the tents and partners showed their different innovative ideas. It was very interesting to see all the technologies and advancements. It also gave people a place to mix and mingle and to think about the fringe of where we could all take these ideas. Product Portfolio Plus Thought Leadership Of course there is always room for improvement, but the feedback on the format of the conference was positive. Ninety percent of the sessions had either a partner or a customer teamed with an Oracle presenter. The presentations weren't dry, one-way information dumps, but more interactive. I just followed up with a CEO who attended the conference with his Head of Marketing. He told me that they are using John Kembel's journey mapping methodology across the organization to pull people together. This sort of thought leadership in these highly competitive areas gives Oracle permission to engage around the technology. We have to differentiate ourselves and it's harder to do on the product side because everyone looks the same on paper. But on thought leadership ? we can, and did, take some really big steps. David Vap Group Vice President Oracle Applications Product Development

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  • The November 12 Edition is Here - Oracle Virtualization Newsletter

    - by Chris Kawalek
    We are pleased to announce the November 2012 edition of the Oracle Virtualization newsletter is now ready for you to read! It has a shiny new look and lots of great content, including: Oracle OpenWorld 2012 highlights and videos Advanced I/O Virtualization Architecture for Consolidating High-Performance Workloads video What's New in Oracle Secure Global Desktop 4.7 video  Self-paced Oracle VM hands on labs news Information on the Oracle VM Storage Connect Plug-in For NetApp Storage Webcasts, white papers, events, and more...   Read the November edition here. Subscribe now. 

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  • 6 Ways to Modernize Your Customer Experience

    - by Mike Stiles
    If customers have changed, if the way they research and shop have changed, if their expectations have changed, if their ability to act on dissatisfaction has changed, but your customer experience has NOT changed, what was once “good enough” may now be crippling. Well, the customer has changed, and why wouldn’t they? You’ve probably changed too in your role as consumer. There’s more info available, it’s easier to get, there’s more choice, you’re more mobile, you’re more connected, it’s easier to buy, and yes, it’s easier to switch brands if experiences don’t meet your now higher expectations. Thanks to technological advances, we as marketers can increasingly work borderline miracles. But if we’re still not adamantly adopting customer centricity, and if we aren’t making the customer experience paramount amongst business goals, the tech is wasted. A far more modern customer experience is called for. Here are 6 ways to get there: 1. Modern Marketing: Marketing data is aggregated and targeted to the right customers, who are getting personal, relevant communications. In return, you’re getting insight that finally properly attributes revenue to your marketing efforts. 2. Modern Selling: Demand is being driven across all channels with modern selling tools. Productivity is up thanks to coordinated communication and selling, and performance is ever optimized using powerful analytics. 3. Modern CPQ: You’re cross-selling and upselling more effectively since reps and channel partners have been empowered with the ability to quickly, automatically generate 100% accurate, customer-friendly quotes complete with price controls and automated approvals. 4. Modern Commerce: You’re leveraging data and delivering personalized, targeted digital experiences to everyone. You’re attracting more visitors, and you’re able to scale and keep up with the market and control the experience. 5. Modern Service: You’re better serving your customers by making it easier for them to engage with your brand, plus you’re lowering your costs by increasing agent and tech support efficiencies. 6. Modern Social: You’re getting faster, deeper, more accurate insights from social and turning content around faster, which then goes out to the right people at the right time in the right place. You’ve also gotten proactive in your service, and customers love that. For far too many brands, the buying journey of Need, Research, Select, Buy, Use, Recommend across the multiple connect points of Social, Mobile, Store, Call Center, Site, Ecommerce is a disconnected mess. Oracle’s approach to CX is to connect every interaction your customer has with your brand, avoiding the revenue losses lousy customer experiences bring. How important is the experience to customers? 94% are willing to pay more of their hard-earned money to have better ones, while a meager 1% say they get the good, consistent experiences they expect. Brands, your words aren’t as loud anymore, so your actions as they relate to customer experience are going to have to do the talking. @mikestiles @oraclesocialPhoto: Julien Tromeur, freeimages.com

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  • Gain More From Your Oracle Investments

    - by Oracle OpenWorld Blog Team
    By Yaldah Hakim, Oracle Managed Cloud ServicesOracle Managed Cloud Services enables organizations to leverage their Oracle investments by extending them into the cloud—for greater value, choice, and confidence. At Oracle OpenWorld, Oracle Managed Cloud Services has numerous activities and educational sessions planned so you can explore how your organization will benefit from the power of Oracle software and hardware in the cloud.Here are just a few of the Oracle Managed Cloud Services breakout sessions you can attend Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif";} : Moving into the Cloud with Oracle Cloud Services Upgrade your Oracle Applications into the Cloud Cloud Services: Security and Compliance in the Cloud  And don’t forget to check out the Oracle Cloud Services Lounge at Moscone West Level 3, where you can schedule one-on-one meetings with the cloud services experts.  Lounge Hours:Monday, October 1: 10:00 a.m. - 6:00 p.m.Tuesday, October 2: 10:00 a.m. - 6:00 p.m.Wednesday, October 3: 10:00 a.m. - 4:00 p.m.Thursday, October 4: 10:00 a.m. - 2:00 p.m. For a schedule of all Managed Cloud Services activities at Oracle OpenWorld, go here.

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  • Communications: Customer Experience

    - by Michael Seback
    What might a new customer experience look like in Communications? Could a customer research comments from social networks, buy online and be geo directed to a nearby store to pick up the device?  Could the customer be contacted proactively that he is approaching a data threshold for a smart phone and be offered value added options to manage usage? Could the customer upgrade video features interactively and leverage loyalty points for payment? Watch this short Communications Customer Experience story to see a scenario that addresses these challenges and many more.   Learn about the Oracle Customer Experience and Oracle Communications.

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  • Calling Customer Service Leaders

    - by Charles Knapp
    and by Suzy Meriwether The Customer Service Leader is under greater pressure today than ever before. With rapid adoption of new communication technologies and devices by customers, customer expectations are on the rise and social media provides a venue to share their experiences. To respond to these industry change drivers, Customer Service Leaders need to deliver a superior customer experience, achieve operational excellence, and transform their service organization. Oracle is hosting a series of evening seminars to discuss these drivers and how to improve efficiency within the service organization while treating every interaction as an opportunity to deliver superior customer experiences and increase revenue throughout the entire customer lifecycle. • Miami – November 7th @ Marlins Park – Call to register: 1-800-820-5592 x 10996 • Dallas – November 8th @ Cowboys Stadium – Call to register: 1-800-820-5592 x 11016 • Philadelphia – November 13th @ Rodin Museum – Call to register: 1-800-820-5592 x 11013 Be sure to mention you heard about this event from the Oracle CX Blog. I hope to see you there.

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  • Oracle 11gR2:????(RAC/Exadata), ??, ????

    - by Yusuke.Yamamoto
    Oracle Database 11g ?????????????(RAC/Exadata)????????????? ???? 2010/11/17:????? 2011/01/07:???????:Exadata/?? 2011/01/18:???????:Exadata/????????????? 2011/04/21:???????:???????????? 2011/04/21:???????:Exadata/??????????????????????????????????? 2011/06/27:??????:Oracle Exadata Database Machine ????1,000??? 2011/07/06:???????:Exadata/????(?????????????????) 2011/07/08:??????:SAP?Oracle Exadata Database Machine??? 2011/07/15:???????:Exadata/????NTT????KDDI????????????? 2011/07/19:???????:Exadata/????(?????????????????) 2011/08/29:???????:Exadata/?????????(?????????) 2011/08/29:???????:Exadata/????? 2011/08/29:???????:Exadata/????(??????????????) 2011/10/27:???????:Exadata/??? 2011/11/08:???????:Exadata/NTT??? 2012/02/16:???????:Exadata/??????????????? 2012/03/21:???????:Exadata/?????????????(?????????????????) 2012/03/22:???????:Exadata/????? ?? Oracle Database 11g R2 ??????? Oracle Database 11g ?????????(????) Oracle Database 11g ?????????(????:Exadata?) ??????? Oracle Database 11g R2(???/????) Oracle Database 11g R2 ??????? ?? ??? 2009?11?11? Oracle Exadata Database Machine Version 2 ???? 2009?11?17? Oracle Database 11g R2 ???? 2010?02?01? ?????????????????????????????? 2010?03?31? SAP ? Oracle Database 11g R2 ??????????ISV????????·??????????? 2010?05?18? Windows Server 2008 R2 / Windows 7 ?????????Oracle Database 10g R2 ??? 2010?06?23? Oracle Application Express 4.0 ???? 2010?07?09? ?? Windows RDBMS ?????(2009?)????????? 2010?08?17? TPC-C Benchmark Price/Performance ???????? 2010?09?13? Patch Set 11.2.0.2 for Linux ???? 2010?10?20? Oracle Exadata Database Machine X2 ???? 2010?11?17? Oracle Database 11g R2 ????1?? 2010?11?19? ?? Windows RDBMS ?????(2010????)????????????? 2011?03?29? Oracle SQL Developer 3.0 ???? 2011?06?27? Oracle Exadata Database Machine ????1,000????????????????·?????????????? 2011?07?08? SAP ? Oracle Exadata Database Machine ??? 2011?09?01? Oracle Database Express Edition 11g Release 2 ???? 2011?09?23? Patch Set 11.2.0.3 for Linux ???? 2011?11?14? Oracle Database Appliance ???? Oracle Database 11g ?????????(????) ????????????????????????????????(????)? ?[RAC]:Oracle Real Application Clusters(RAC) ???????? ????(??????????) [RAC] ??????????(???) ????? [RAC] ????(???) ?????·???????·??? [RAC] ????? ????·??????·?? ???? ???????(??????????????) [RAC]|???99.999%???????500???????????? - ITpro ??????????? [RAC] ????(????) [RAC] ???(???) ????????(???) [RAC] ??????(???????????) [RAC] Oracle Database 11g ?????????(????:Exadata?) ????????????????????????????????(????)? ?Exadata ??????Oracle Database 11g / Oracle Real Application Clusters(RAC) ?? ?()??????????????? KDDI(??????????????) NTT??? NTT???(???????????) ??????????????? ??? ????(??????) ????????????? ?????·???????·??? ??(??????????????) ?????(??????????) ?????????(SCSK) ?????(????????????) ??????????(???????????) ????(???????) ??????? ?????? ????/????·???????? ???????????(???????/NTT??????????) ????? ?????????????(????/????????????) ???? ????????????|?????? ????|?????????????2013?2????3??????????? - ITpro ??? ?????? ??? ?????(SCSK)|DWH?????????????? - IT Leaders ????(???????????)|???????????·??????????????????????? - oracledatabase.jp Customer Voice ????:????IT?????24??365????????????????????? ?Oracle9i Database ?????????????????????Oracle Database 11g ???????????????????????? Oracle9i Database ???????????????? Customer Voice ??????:Oracle Database 11g????????????????????? ?Oracle ASM ???????????????????I/O????????????????????????????????????? ??????? Oracle Database 11g R2(???/????) ???????????????? Oracle 11g R2 ????????? - IT Leaders ??????????11g R2?5???? - ??SE????Oracle??? - Think IT ????????????????????????~Oracle Database 11g Release2 ????????? - oracletech.jp ??????????? Oracle Database 11g Release 2(11gR2)|??????????? Oracle Exadata|??????????? ???????|???????????

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  • ?????!?Oracle ACE??

    - by OTN-J Master
    OTN???????????????????????????3???????Oracle ACE???????????????????! ??????Oracle ACE??????????????????????????????????(?????????????????????????) ?? ??? (Oracle Database??????)”Oracle ?????????” ????? (Oracle Database??????)”???????????~???????????????”  ????? (Oracle Fusion Middleware??????) ”??????????~???????????”??????????????????????????Oracle ACE ?????????????????????????IT???????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????? Oracle ACE?????????????????(?????????????????????????)???????????·?????????Oracle ACE????????!? ???Oracle ACE????????Oracle ACE?????????????????????OTN Japan???????????????????????????????????????????????????????????????????????

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  • Oracle OpenWorld Preview: Oracle Social Network Developer Challenge

    - by kellsey.ruppel
    Originally posted by Jake Kuramoto on The Apps Lab blog. Noel (@noelportugal) and I have been working on something new for OpenWorld (@oracleopenworld) for quite some time, and today, I got the final approvals to go ahead with the Oracle Social Network Developer Challenge. The skinny. The Challenge is a modified hackathon, designed to run during OpenWorld and JavaOne (@javaoneconf), and attendees of both conferences are welcome to join and compete for the single prize of $500 in Amazon gift cards. There’s only one prize, so bring your A-game. The Challenge begins Sunday, September 30 at 7 PM and ends Wednesday, October 3 at 4 PM. You can and should register now, but we won’t begin approving  registrations until Sunday at 7 PM. For legal reasons, you’ll need to register with a corporate email address, not a free webmail one, e.g. Gmail, Hotmail, Outlook, Yahoo Mail, ISP-provided mail, etc. If you work for a competitor of Oracle, sorry but you’re not eligible. Everything you need is in the cloud, including support, but if you need help or have questions, visit office hours in the OTN Lounge in the Howard Street tent Monday, October 1 and Tuesday, October 2 4-8 PM to get help from the product team. The judging begins Wednesday, October 3 at 4 PM. To be considered for the prize, you’ll need to attend to demo your working code to the judges. Attendees with badges from either OpenWorld or JavaOne are welcome in the OTN Lounge, so you’ll need one of those too. Did I mention, register now? Be sure to check out Jake's original post for the long-winded explanations.

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  • CEO Is the New CRM

    - by andrea.mulder
    Danny Rippon launched his blogging career last week with The Marketer outlining how CRM has evolved from managing customer data to 'CEM' - Customer Experience Management, and for true market leaders it is moving towards 'CEO' - Customer Experience Optimisation. Or as we like to say here in the states Customer Experience Optimization (with a "z"). Click here to hear Danny's thought on why CEO Is the New CRM.

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  • They may block off Howard Street—but Oracle OpenWorld is a two-way street.

    - by Oracle Accelerate for Midsize Companies
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 by Jim Lein, Sr. Director, Oracle Accelerate for Midsize Companies “Engineered to Inform and Inspire”—that’s the theme of Oracle OpenWorld 2012. In early October, tens of thousands of attendees will descend on the streets of San Francisco because they share one thing in common: the desire to learn more about Oracle. You might think that’s the way we, Oracle employees, look at this event—as just another opportunity for attendees to learn about what we do. But it’s really a two way street. Every year I’m amazed by how informed and inspired I am by our customers and their companies. Midsize companies buy Oracle to grow. As part of the Oracle Accelerate for Midsize Companies team I get to talk with our partners and business leaders at growing companies almost every day, usually via phone. Oracle OpenWorld presents the perfect opportunity to meet some of them in person, in an informal setting, and in one of the most beautiful cities in the world. The stories our customers tell me about their businesses provide vivid examples of how they have overcome the challenges of managing increasingly complex global operations and growing during uncertain economic conditions. It’s no secret that my favorite session at Oracle OpenWorld (besides Larry Ellison’s keynotes and the Customer Appreciation Event, of course) is the Oracle Accelerate Customer Panel. This year we’re featuring executives from three companies who deployed Oracle ERP rapidly to support their company’s growth: Chris Powell, VP and Corporate Controller of Beats by Dr. Dre, a California based designer and manufacturer of premium headphones (sorry, no free samples), Iñaki Zuazo, CIO of Industrias Juno, a building materials provider based in Spain, Kamran Moosa, Project Coordinator for Spartan Engineering, a provider of engineering and construction support services for an LPG storage project in Texas, and That’s a pretty diverse lineup and it will be interesting to hear the perspectives of both IT and financial project stakeholders. The session, “Oracle Accelerate Customer Case Studies: Rapid Deployment of Oracle Applications”, is at 3:30 pm on Wednesday, October 3, in the Concert room at the Palace Hotel. Oracle loves our hometown of San Francisco and it’s a great place to host Oracle OpenWorld. It’s now San Francisco’s largest conference and the city closes off Howard Street to better accommodate the attendees. Some Bay Area commuters may be inconvenienced for a few days by this closure but the conference brings about $100 million into the local economy. Now that’s a two-way street. More Oracle Accelerate at Oracle OpenWorld “Faster, Better, Cheaper Application Deployment with Oracle Business Accelerators”, Monday, October 1st, 10:45 a.m., Moscone West Room 3016 “Oracle Accelerate and Oracle Business Accelerators for Midsize Companies”, (partners only), Wednesday, October 3, 10:15 a.m., Marriott – Golden Gate B Visit the Oracle Accelerate and Oracle Business Accelerator Kiosk in the Moscone West Exhibit Grounds Download the Focus On Oracle Accelerate for Midsize Companies Focus document /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";}

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  • Free Webcast: Oracle's Data Quality Solutions for Oracle Siebel CRM

    - by andrea.mulder
    Do you want to maximize cross-sell and upsell opportunities? Boost call center productivity? Reduce marketing costs? Improve customer retention? I believe the appropriate answers are "yes", "Yes", "YES", and "YES!!!" Attend this free webcast Oracle's Data Quality Solutions for Siebel CRM on Thursday, March 3rd at 11am PT and learn how to get more value out of your current Siebel CRM investment. Register today!

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  • Oracle Fusion Procurement Designed for User Productivity

    - by Applications User Experience
    Sean Rice, Manager, Applications User Experience Oracle Fusion Procurement Design Goals In Oracle Fusion Procurement, we set out to create a streamlined user experience based on the way users do their jobs. Oracle has spent hundreds of hours with customers to get to the heart of what users need to do their jobs. By designing a procurement application around user needs, Oracle has crafted a user experience that puts the tools that people need at their fingertips. In Oracle Fusion Procurement, the user experience is designed to provide the user with information that will drive navigation rather than requiring the user to find information. One of our design goals for Oracle Fusion Procurement was to reduce the number of screens and clicks that a user must go through to complete frequently performed tasks. The requisition process in Oracle Fusion Procurement (Figure 1) illustrates how we have streamlined workflows. Oracle Fusion Self-Service Procurement brings together billing metrics, descriptions of the order, justification for the order, a breakdown of the components of the order, and the amount—all in one place. Previous generations of procurement software required the user to navigate to several different pages to gather all of this information. With Oracle Fusion, everything is presented on one page. The result is that users can complete their tasks in less time. The focus is on completing the work, not finding the work. Figure 1. Creating a requisition in Oracle Fusion Self-Service Procurement is a consumer-like shopping experience. Will Oracle Fusion Procurement Increase Productivity? To answer this question, Oracle sought to model how two experts working head to head—one in an existing enterprise application and another in Oracle Fusion Procurement—would perform the same task. We compared Oracle Fusion designs to corresponding existing applications using the keystroke-level modeling (KLM) method. This method is based on years of research at universities such as Carnegie Mellon and research labs like Xerox Palo Alto Research Center. The KLM method breaks tasks into a sequence of operations and uses standardized models to evaluate all of the physical and cognitive actions that a person must take to complete a task: what a user would have to click, how long each click would take (not only the physical action of the click or typing of a letter, but also how long someone would have to think about the page when taking the action), and user interface changes that result from the click. By applying standard time estimates for all of the operators in the task, an estimate of the overall task time is calculated. Task times from the model enable researchers to predict end-user productivity. For the study, we focused on modeling procurement business process task flows that were considered business or mission critical: high-frequency tasks and high-value tasks. The designs evaluated encompassed tasks that are currently performed by employees, professional buyers, suppliers, and sourcing professionals in advanced procurement applications. For each of these flows, we created detailed task scenarios that provided the context for each task, conducted task walk-throughs in both the Oracle Fusion design and the existing application, analyzed and documented the steps and actions required to complete each task, and applied standard time estimates to the operators in each task to estimate overall task completion times. The Results The KLM method predicted that the Oracle Fusion Procurement designs would result in productivity gains in each task, ranging from 13 percent to 38 percent, with an overall productivity gain of 22.5 percent. These performance gains can be attributed to a reduction in the number of clicks and screens needed to complete the tasks. For example, creating a requisition in Oracle Fusion Procurement takes a user through only two screens, while ordering the same item in a previous version requires six screens to complete the task. Modeling user productivity has resulted not only in advances in Oracle Fusion applications, but also in advances in other areas. We leveraged lessons learned from the KLM studies to establish products like Oracle E-Business Suite (EBS). New user experience features in EBS 12.1.3, such as navigational improvements to the main menu, a Google-type search using auto-suggest, embedded analytics, and an in-context list of values tool help to reduce clicks and improve efficiency. For more information about KLM, refer to the Measuring User Productivity blog.

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  • Die glücklichen Gewinner der Oracle Partner Awards Germany 2012

    - by A&C Redaktion
    Es war ein Höhepunkt des Oracle Partner Days: Die Award Ceremony, auf der deutsche Oracle Partner für ihr besonderes Engagement und herausragende Erfolge bei der Spezialisierung ausgezeichnet wurden. Jeder Preisträger erhielt neben dem Award eine Urkunde sowie einen Wertscheck in Höhe von 2.000 Euro für eine Demand Generation Kampagne. Wir gratulieren allen Gewinnern ganz herzlich und stellen sie Ihnen im Folgenden kurz vor:Database Partner of the Year Germany: inforsacom Informationssysteme GmbHDass der EMEA Database Partner of the Year inforsacom auch im bundesweiten Vergleich überzeugen würde, war keine große Überraschung, ist aber ein Riesenerfolg! Übrigens war inforsacom auch schon 2011 unter den Preisträgern des OPN Day Satellite (wir berichteten). Der Platinum Partner inforsacom Informationssysteme GmbH entwickelt und liefert seit 1997 integrierte IT-Lösungen im Data-Center. Als „trusted advisor“ ist es ein Schwerpunkt von Inforsacom, in der Beratung den größtmöglichen Kundennutzen aufzuzeigen. inforsacom setzt einen deutlichen Fokus auf Oracle Datenbanktechnologien sowie das Hardware und Engineered Systems Portfolio -  inklusive der damit verbundenen Spezialisierung und Ausbildung der Mitarbeiter. Middleware Partner of the Year Germany: People at Work Systems AGZum Middleware Partner of the Year wurde die People at Work Systems AG gekürt, ein Software- und Beratungsunternehmen aus München, das  Kunden individuelle Dienstleistungen und Lösungen für Customer Relationship Management (CRM) und  Business Process Management (BPM) auf der Basis von Oracle anbietet. Seit Jahren zeigt der Oracle Partner ein hohes Commitment zu Oracle, unter anderem durch sein umfassendes Engagement im Rahmen der Solution Partner Community SOA. Die große technologische und vertriebliche Kompetenz in Sachen BPM, SOA & Integration hat die People at Work GmbH in verschiedenen komplexen Fusion Middleware-Projekten erfolgreich unter Beweis gestellt. Applications Partner of the Year Germany: ifb AGDie ifb-group deckt als einer der wenigen Partner das komplette Hyperion, Oracle EPM und BI Portfolio ab. Dabei ist das Markenzeichen der ifb die enge Verbindung von Fachexpertise und Umsetzungsstärke, denn weltweit setzen über 800 Unternehmen seit vielen Jahren erfolgreich auf Lösungen der ifb. Der Award „Applications Partner of the Year“ würdigt die Spezialisierung der ifb auf EPM. Industry Partner of the Year Germany: PORTRIX LOGISTIC SOFTWARE GmbHÜber den Preis als bester Industry Partner freute sich die PORTRIX LOGISTIC SOFTWARE GmbH aus Hamburg, eine Tochter der portrix.net GmbH. Mit einer eigenen Software-Lösung bietet der ISV Speditionen eine Lösung an, die die Abrechnung und Transparenz von Vertragskonditionen über die ganze Transportkette hinweg vereinfacht. Die Unternehmensgruppe portrix.net ist mit mehr als vier Spezialisierungen mit sehr gutem Oracle Know-how ausgestattet und somit in der Lage, zu unterschiedlichsten Anforderungen von Endkunden und Oracle Partnern exzellent zu beraten. Oracle Accelerate Partner of the Year Germany: ICP Solution GmbHICP Solution unterstützt als "One-Stop-Shop" auf dem europäischen Markt Kunden in allen Fragen rund um PLM und Agile von Oracle. Das Leistungsspektrum reicht dabei von der Prozessoptimierung und PLM Einführung, über ERP Integration bis hin zum Wartungsvertrag und speziellen Schulungen.Server & Storage Systems Partner of the Year Germany: CCF AGDie CCF AG ist schon seit 19 Jahren ein überzeugter Sun/Oracle Partner, der ca. 90% seines Umsatzes mit Sun/Oracle Produkten macht. Als flexibles regionales Unternehmen mit angeschlossener Consulting Firma, die auf Solaris und Unix spezialisiert ist, ist die CCF einer der wenigen Oracle Partner mit eigenen Solaris Administratoren. Der Award würdigt auch die herausragenden Umsatzergebnisse von CCF im Hardware Segment.Oracle on Oracle Partner of the Year Germany: anykey GmbHAuch ankey ist bereits ein langjähriger Partner von Sun/Oracle und verfügt über hohes Consulting-Know-how. 2012 ist anykey richtig durchgestartet: Viele Zertifizierungen sowie Datenbankspezialisierung wurden erworben und der Platinum Partner hat sich damit den Bereich „Oracle on Oracle“ erschlossen. Durch die erfolgreiche Platzierung bei Kunden konnte anykey im letzten Fiskaljahr sogar den Umsatz verdoppeln.

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