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• Nominations for Oracle's Eco-Enterprise Innovation Awards- Due July 17, 2012

  - by swalker

  Are you working with a customer that is using any of Oracle's products to reduce their environmental footprint while improving their operational efficiency? Reducing energy usage? Reducing gas usage? Going paperless? Both you and your customer may be eligible for Oracle's Eco-Enterprise Innovation Award, part of the Oracle Excellence awards. Get more details and submit a nomination form here by July 17. These awards will be presented during Oracle OpenWorld by Jeff Henley, Oracle Chairman of the Board, in a special conference session. Winning customers will receive a free Oracle OpenWorld registration pass.

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• Report from OpenWorld Shanghai

  - by jmorourke

  Oracle OpenWorld Shanghai 2013 was held July 22nd – 25th at the International Expo Center in Shanghai, China. The conference drew over 19,000 attendees from 44 countries. In addition, 580 CxOs attended the Executive Edge program, and 430+ partners attended the Oracle Partner Network Exchange. The conference included a number of sessions on Big Data, Business Analytics, Business Intelligence and Enterprise Performance Management delivered by Oracle, our partners and customers.  I had the pleasure to attend the conference and delivered three sessions focused on Oracle’s Hyperion Enterprise Performance Management (EPM) applications. Each of my sessions was well-attended, and in a few cases was standing room only, so there is clearly a lot of interest in the China market in EPM. The EPM and BI demo pods in the DemoGrounds at the conference also received a lot of traffic. In addition to the conference sessions I delivered, I had several meetings with customers and partners in Shanghai.These sessions and meetings I attended made clear the interest that customers in China have in improving their planning, management reporting, financial reporting, and profitability management processes. In fact, with the China Ministry of Finance now standardizing on XBRL for annual reporting across multiple agencies in China, there is a great opportunity here for our disclosure management application. One interesting finding is that the China market may not be ready for cloud-based applications as many companies are state-owned and have security concerns, so on-premise applications are likely to see continued demand.  For more information about the Oracle OpenWorld China 2013 conference, please check the web  site:  http://www.oracle.com/events/apac/cn/en/openworld/index.htmlAnd don’t forget, Oracle OpenWorld San Francisco 2013 is just around the corner in September of 2013. Please check the web site for registration and content information: http://www.oracle.com/openworld/index.html

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• Oracle Fusion Middleware 12c Updates (2014/08/14)

  - by Hiro

  Oracle Fusion Middleware 12c Media Pack ?????2014/08/14 ???????????????? 1. Oracle WebLogic Server on Oracle Database Appliance Oracle WebLogic Server 12.1.2 on Oracle Database Appliance 2.9.0.0.0 ?????????????? Oracle WebLogic Server 12.1.1 on Oracle Database Appliance 2.9.0.0.0 Oracle WebLogic Server 10.3.6 on Oracle Database Appliance 2.9.0.0.0 ????????????????? ?????

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• Call for papers for Oracle OpenWorld and JavaOne 2012!

  - by Javier Puerta

  Organization for Oracle OpenWorld and JavaOne 2012 has started. Watch out for further information to come in the coming weeks. Oracle OpenWorld Exhibition and Sponsorship Opportunities Exhibiting, sponsoring and advertising at Oracle OpenWorld 2012 is your best opportunity to achieve critical marketing and sales objectives. As the world's preeminent Oracle conference, Oracle OpenWorld attracts influential users and decision-makers from customer organizations globally. Explore exhibition, branding and sponsorship opportunities now. Register NOW and Save - Super Saver Period Ends 30. March Register today and save $800 on your Oracle OpenWorld full conference pass. Call For Papers Opens 14. March Oracle OpenWorld Call for Papers will open Wednesday, 14. March.  Speak your mind to the world's largest gathering of the most-knowledgeable IT decision-makers, leading-edge developers, and advanced technologists. Don’t delay – the call for papers closes 11:59 PM PST on 9. April 2012. JavaOne Exhibition and Sponsorship Opportunities Exhibiting, sponsoring, and advertising at JavaOne 2012 provide premium opportunities for you to connect with a market that boasts 9 million Java developers. As the world's most authoritative Java conference, JavaOne attracts Java developers, architects, and enthusiasts from around the globe. Check out the exhibition, branding, and sponsorship opportunities available now. Register NOW and Save - Super Saver Period Ends 30. March Register today and save $600 on your JavaOne full conference pass. Call For Papers Opens 14. March Show and Tell. Call for papers will open Wednesday, 14. March.  Lead a session and share your fresh insights and best practices to drive the advancement JavaOne. Don’t delay – the call for papers closes 11:59 PM PST on 9. April 2012.

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• OpenWorld - Database Security Demonstrations in Moscone South Left

  - by Troy Kitch

  All this week, Oracle security experts will be giving live product demos of Oracle Database Security solutions in Moscone South Left, in the Oracle DEMOgrounds for "database." Demonstrations include Oracle Database Defense-in-Depth Security, Database Application Data Redaction, Transparent Data Encryption, Oracle Audit Vault and Database Firewall, Data Masking and Data Subsetting. Don't miss it!

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• Oracle OpenWorld 2014 Preview: Don't-Miss Sessions, Hands-on Labs, and More

  - by Scott McNeil

  Check out all the latest Oracle Enterprise Manager 12c sessions at this year's Oracle OpenWorld. Organizers of the event, taking place in San Francisco from September 28 to October 2, expect heavy turnout at sessions, hands-on labs, and customer panels devoted to Oracle Enterprise Manager 12c. Find out who is participating and which sessions are most recommended by the Oracle Enterprise Manager team. Read More Stay Connected: Twitter | Facebook | YouTube | Linkedin | Newsletter Download the Oracle Enterprise Manager 12c Mobile app

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• Reminder: Oracle OpenWorld Presentations Available for Download

  - by Di Seghposs

  A little over 30 days ago 45,000 Oracle OpenWorld conference attendees stormed San Francisco to battle the heat in search of Oracle solutions to address their business needs. With so much activity from Keynotes, General Sessions, and Conference Panels to Meet the Experts and the Exhibit Halls, perhaps there was some Oracle Financials sessions you missed!  Keynotes and sessions are now available for download on the OpenWorld site. For a complete list of sessions and session IDs, view any of the Focus on Documents located on the OpenWorld site.

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• Oracle ??????·?????? ?Oracle Grid Infrastructure 11g R2: ????&ASM????Oracle Database 11g R2: RAC?? ? ????

  - by M.Morozumi

  Oracle Database 11g R2 ?????????Oracle ??????·???????????????????????? Oracle Certified Expert, Oracle Real Application Clusters 11g and Grid Infrastructure Administrator ?????????????????ORACLE MASTER Gold Oracle Database 11g ?ORACLE MASTER Platinum Oracle Database 11g ??????????????????? Oracle Grid Infrastructure 11g R2: ????&ASM?? (4????) Oracle Database 11g R2: RAC?? (3????) Oracle ??????·??????????????????????! ?????????? ???????????????????????? ???????????????? ???????????????????? ????????????????????? Oracle ??????·????????: 1) ???????????!?????????????????????????????Top ???????????? Tips ?????????????????????????????????????????????????????2) 90????????????????????!?????????????????????????????????????????????????????? 5 ??(? 1 ?? 1 ???)???????????????3) ??????????? Q&A??????????????????4) eKit??????PDF ????????eKit????????????????????????????????????????????????????????

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• Oracle Database 12 c Training and Certification: What’s in it for Me?

  - by KJones

  Oracle Database 12c has officially launched! Through Oracle University, our expert instructors can introduce you to the features and functions of this new Oracle Database 12c product. Through training courses and certification exam prep seminars, you can build up your database knowledge and apply this knowledge to advance your career. Already an Oracle Database Expert? Why Oracle Database 12c Training is still a Good Idea Oracle is the industry leader for database technology and takes the release of new products very seriously. We continue to listen to customer needs and add features and functionality to address those needs. Oracle Database 12c is no exception. The following areas have been greatly enhanced and should be considered for your additional training or certification: • Database for Cloud Computing • Compression and Information Lifecycle Management (ILM) • Improved Performance & Scalability • Extreme Availability • Security Defense in Depth • Manageability Oracle Certified Database Administrators Reap Career Rewards Becoming an expert user of database technology through Oracle University's certification program widens your skill set to demonstrate your expertise implementing the most advanced database technology available. By doing so, you'll make yourself a more marketable employee and candidate in the job market.  Reasons to Become an Oracle Certified Database Administrator of Oracle Database 12c: • The new Oracle Database 12c certifications emphasize more advanced skills that align with industry standards, resulting in an even more valuable credential for customers and partners. • The Oracle Certified Associate (OCA) for Oracle Database 12c centers upon certification objectives that measure IT professionals' day-to-day skills, along with your ability to manage challenges. • Building upon all of the competencies incorporated into Oracle's Database 12c OCA certification, the Oracle Certified Professional (OCP) for Oracle Database 12c certification includes advanced knowledge and skills required of top-performing database administrators. • The Oracle Certified Master (OCM) for Oracle Database 12c - a very challenging and elite top-level certification - certifies the most highly skilled and experienced database experts. • Oracle offers 12c upgrade paths for existing Oracle Certified Professionals (OCP) and Oracle Certified Masters (OCM). Database 12c Training and Certification: Built with Your Input When creating Oracle Database 12c training courses and certifications, we wanted to know which tasks are most important in a DBA's day-to-day work. Instead of assuming what those tasks might be, we decided to develop a job task analysis survey for DBAs. The response rate from DBAs from around the world was overwhelming! The survey focused on the following key database areas: • DBA Core Essentials • Database Storage • High Availability • Scalability • Networking • Security • Very Large Database Administration • Distributed Databases After conducting this survey, we took this specific feedback and used it to help mold the new Oracle Database 12c training and certification curriculum. The benefit to you? You now have access to Oracle Database 12c courses and certification exams that were created with your specific on-the-job tasks in mind. Explore Oracle Database 12c Training & Certification Today Investing in Oracle Database 12c training courses and certifications will help you develop a great deal of knowledge, experience and expertise. Explore our portfolio of offerings to determine which skills you need as a DBA to get up-to-speed on Oracle Database 12c technology. Questions or comments about the new Oracle Database 12c offerings? Let us know in the comments below. - Diana Gray, Principle Curriculum Product Manager and Raza Siddiqui, Senior Principle Curriculum Product Manager

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• Java JRE 1.6.0_65 Certified with Oracle E-Business Suite

  - by Steven Chan (Oracle Development)

  The latest Java Runtime Environment 1.6.0_65 (a.k.a. JRE 6u65-b14) and later updates on the JRE 6 codeline are now certified with Oracle E-Business Suite Release 11i and 12 for Windows-based desktop clients. Effects of new support dates on Java upgrades for EBS environments Support dates for the E-Business Suite and Java have changed.  Please review the sections below for more details: What does this mean for Oracle E-Business Suite users? Will EBS users be forced to upgrade to JRE 7 for Windows desktop clients? Will EBS users be forced to upgrade to JDK 7 for EBS application tier servers? All JRE 6 and 7 releases are certified with EBS upon release Our standard policy is that all E-Business Suite customers can apply all JRE updates to end-user desktops from JRE 1.6.0_03 and later updates on the 1.6 codeline, and from JRE 7u10 and later updates on the JRE 7 codeline.  We test all new JRE 1.6 and JRE 7 releases in parallel with the JRE development process, so all new JRE 1.6 and 7 releases are considered certified with the E-Business Suite on the same day that they're released by our Java team.  You do not need to wait for a certification announcement before applying new JRE 1.6 or JRE 7 releases to your EBS users' desktops. What's new in in this Java release?Java 6 is now available only via My Oracle Support for E-Business Suite users.  You can find links to this release, including Release Notes, documentation, and the actual Java downloads here: All Java SE Downloads on MOS (Note 1439822.1) 32-bit and 64-bit versions certified This certification includes both the 32-bit and 64-bit JRE versions. 32-bit JREs are certified on: Windows XP Service Pack 3 (SP3) Windows Vista Service Pack 1 (SP1) and Service Pack 2 (SP2) Windows 7 and Windows 7 Service Pack 1 (SP1) 64-bit JREs are certified only on 64-bit versions of Windows 7 and Windows 7 Service Pack 1 (SP1). Worried about the 'mismanaged session cookie' issue? No need to worry -- it's fixed.  To recap: JRE releases 1.6.0_18 through 1.6.0_22 had issues with mismanaging session cookies that affected some users in some circumstances. The fix for those issues was first included in JRE 1.6.0_23. These fixes will carry forward and continue to be fixed in all future JRE releases.  In other words, if you wish to avoid the mismanaged session cookie issue, you should apply any release after JRE 1.6.0_22. Implications of Java 6 End of Public Updates for EBS Users The Support Roadmap for Oracle Java is published here: Oracle Java SE Support Roadmap The latest updates to that page (as of Sept. 19, 2012) state (emphasis added): Java SE 6 End of Public Updates Notice After February 2013, Oracle will no longer post updates of Java SE 6 to its public download sites. Existing Java SE 6 downloads already posted as of February 2013 will remain accessible in the Java Archive on Oracle Technology Network. Developers and end-users are encouraged to update to more recent Java SE versions that remain available for public download. For enterprise customers, who need continued access to critical bug fixes and security fixes as well as general maintenance for Java SE 6 or older versions, long term support is available through Oracle Java SE Support . What does this mean for Oracle E-Business Suite users? EBS users fall under the category of "enterprise users" above.  Java is an integral part of the Oracle E-Business Suite technology stack, so EBS users will continue to receive Java SE 6 updates from February 2013 to the end of Java SE 6 Extended Support in June 2017. In other words, nothing changes for EBS users after February 2013.  EBS users will continue to receive critical bug fixes and security fixes as well as general maintenance for Java SE 6 until the end of Java SE 6 Extended Support in June 2017.  How can EBS customers obtain Java 6 updates after the public end-of-life? EBS customers can download Java 6 patches from My Oracle Support.  For a complete list of all Java SE patch numbers, see: All Java SE Downloads on MOS (Note 1439822.1) Will EBS users be forced to upgrade to JRE 7 for Windows desktop clients? This upgrade is highly recommended but remains optional while Java 6 is covered by Extended Support. Updates will be delivered via My Oracle Support, where you can continue to receive critical bug fixes and security fixes as well as general maintenance for JRE 6 desktop clients.  Java 6 is covered by Extended Support until June 2017.  All E-Business Suite customers must upgrade to JRE 7 by June 2017. Coexistence of JRE 6 and JRE 7 on Windows desktops The upgrade to JRE 7 is highly recommended for EBS users, but some users may need to run both JRE 6 and 7 on their Windows desktops for reasons unrelated to the E-Business Suite. Most EBS configurations with IE and Firefox use non-static versioning by default. JRE 7 will be invoked instead of JRE 6 if both are installed on a Windows desktop. For more details, see "Appendix B: Static vs. Non-static Versioning and Set Up Options" in Notes 290807.1 and 393931.1. Applying Updates to JRE 6 and JRE 7 to Windows desktops Auto-update will keep JRE 7 up-to-date for Windows users with JRE 7 installed. Auto-update will only keep JRE 7 up-to-date for Windows users with both JRE 6 and 7 installed.  JRE 6 users are strongly encouraged to apply the latest Critical Patch Updates as soon as possible after each release. The Jave SE CPUs will be available via My Oracle Support.  EBS users can find more information about JRE 6 and 7 updates here: Information Center: Installation & Configuration for Oracle Java SE (Note 1412103.2) The dates for future Java SE CPUs can be found on the Critical Patch Updates, Security Alerts and Third Party Bulletin.  An RSS feed is available on that site for those who would like to be kept up-to-date. What do Mac users need? Mac users running Mac OS 10.7 or 10.8 can run JRE 7 plug-ins.  See this article: EBS 12 certified with Mac OS X 10.7 and 10.8 with Safari 6 and JRE 7 Will EBS users be forced to upgrade to JDK 7 for EBS application tier servers? JRE is used for desktop clients.  JDK is used for application tier servers JDK upgrades for E-Business Suite application tier servers are highly recommended but currently remain optional while Java 6 is covered by Extended Support. Updates will be delivered via My Oracle Support, where you can continue to receive critical bug fixes and security fixes as well as general maintenance for JDK 6 for application tier servers.  Java SE 6 is covered by Extended Support until June 2017.  All EBS customers with application tier servers on Windows, Solaris, and Linux must upgrade to JDK 7 by June 2017. EBS customers running their application tier servers on other operating systems should check with their respective vendors for the support dates for those platforms. JDK 7 is certified with E-Business Suite 12.  See: Java (JDK) 7 Certified for E-Business Suite 12 Servers References Recommended Browsers for Oracle Applications 11i (Metalink Note 285218.1) Upgrading Sun JRE (Native Plug-in) with Oracle Applications 11i for Windows Clients (Metalink Note 290807.1) Recommended Browsers for Oracle Applications 12 (MetaLink Note 389422.1) Upgrading JRE Plugin with Oracle Applications R12 (MetaLink Note 393931.1) Related Articles Mismanaged Session Cookie Issue Fixed for EBS in JRE 1.6.0_23 Roundup: Oracle JInitiator 1.3 Desupported for EBS Customers in July 2009

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• Oracle Flashback Technologies - Overview

  - by Sridhar_R-Oracle

  Oracle Flashback Technologies - IntroductionIn his May 29th 2014 blog, my colleague Joe Meeks introduced Oracle Maximum Availability Architecture (MAA) and discussed both planned and unplanned outages. Let’s take a closer look at unplanned outages. These can be caused by physical failures (e.g., server, storage, network, file deletion, physical corruption, site failures) or by logical failures – cases where all components and files are physically available, but data is incorrect or corrupt. These logical failures are usually caused by human errors or application logic errors. This blog series focuses on these logical errors – what causes them and how to address and recover from them using Oracle Database Flashback. In this introductory blog post, I’ll provide an overview of the Oracle Database Flashback technologies and will discuss the features in detail in future blog posts. Let’s get started. We are all human beings (unless a machine is reading this), and making mistakes is a part of what we do…often what we do best!  We “fat finger”, we spill drinks on keyboards, unplug the wrong cables, etc.  In addition, many of us, in our lives as DBAs or developers, must have observed, caused, or corrected one or more of the following unpleasant events: Accidentally updated a table with wrong values !! Performed a batch update that went wrong - due to logical errors in the code !! Dropped a table !! How do DBAs typically recover from these types of errors? First, data needs to be restored and recovered to the point-in-time when the error occurred (incomplete or point-in-time recovery).  Moreover, depending on the type of fault, it’s possible that some services – or even the entire database – would have to be taken down during the recovery process.Apart from error conditions, there are other questions that need to be addressed as part of the investigation. For example, what did the data look like in the morning, prior to the error? What were the various changes to the row(s) between two timestamps? Who performed the transaction and how can it be reversed?  Oracle Database includes built-in Flashback technologies, with features that address these challenges and questions, and enable you to perform faster, easier, and convenient recovery from logical corruptions. HistoryFlashback Query, the first Flashback Technology, was introduced in Oracle 9i. It provides a simple, powerful and completely non-disruptive mechanism for data verification and recovery from logical errors, and enables users to view the state of data at a previous point in time.Flashback Technologies were further enhanced in Oracle 10g, to provide fast, easy recovery at the database, table, row, and even at a transaction level.Oracle Database 11g introduced an innovative method to manage and query long-term historical data with Flashback Data Archive. The 11g release also introduced Flashback Transaction, which provides an easy, one-step operation to back out a transaction. Oracle Database versions 11.2.0.2 and beyond further enhanced the performance of these features. Note that all the features listed here work without requiring any kind of restore operation.In addition, Flashback features are fully supported with the new multi-tenant capabilities introduced with Oracle Database 12c, Flashback Features Oracle Flashback Database enables point-in-time-recovery of the entire database without requiring a traditional restore and recovery operation. It rewinds the entire database to a specified point in time in the past by undoing all the changes that were made since that time.Oracle Flashback Table enables an entire table or a set of tables to be recovered to a point in time in the past.Oracle Flashback Drop enables accidentally dropped tables and all dependent objects to be restored.Oracle Flashback Query enables data to be viewed at a point-in-time in the past. This feature can be used to view and reconstruct data that was lost due to unintentional change(s) or deletion(s). This feature can also be used to build self-service error correction into applications, empowering end-users to undo and correct their errors.Oracle Flashback Version Query offers the ability to query the historical changes to data between two points in time or system change numbers (SCN) Oracle Flashback Transaction Query enables changes to be examined at the transaction level. This capability can be used to diagnose problems, perform analysis, audit transactions, and even revert the transaction by undoing SQLOracle Flashback Transaction is a procedure used to back-out a transaction and its dependent transactions.Flashback technologies eliminate the need for a traditional restore and recovery process to fix logical corruptions or make enquiries. Using these technologies, you can recover from the error in the same amount of time it took to generate the error. All the Flashback features can be accessed either via SQL command line (or) via Enterprise Manager.  Most of the Flashback technologies depend on the available UNDO to retrieve older data. The following table describes the various Flashback technologies: their purpose, dependencies and situations where each individual technology can be used.   Example Syntax Error investigation related:The purpose is to investigate what went wrong and what the values were at certain points in timeFlashback Queries  ( select .. as of SCN | Timestamp )   - Helps to see the value of a row/set of rows at a point in timeFlashback Version Queries  ( select .. versions between SCN | Timestamp and SCN | Timestamp)  - Helps determine how the value evolved between certain SCNs or between timestamps Flashback Transaction Queries (select .. XID=)   - Helps to understand how the transaction caused the changes.Error correction related:The purpose is to fix the error and correct the problems,Flashback Table  (flashback table .. to SCN | Timestamp)  - To rewind the table to a particular timestamp or SCN to reverse unwanted updates Flashback Drop (flashback table ..  to before drop )  - To undrop or undelete a table Flashback Database (flashback database to SCN  | Restore Point )  - This is the rewind button for Oracle databases. You can revert the entire database to a particular point in time. It is a fast way to perform a PITR (point-in-time recovery). Flashback Transaction (DBMS_FLASHBACK.TRANSACTION_BACKOUT(XID..))  - To reverse a transaction and its related transactions Advanced use cases Flashback technology is integrated into Oracle Recovery Manager (RMAN) and Oracle Data Guard. So, apart from the basic use cases mentioned above, the following use cases are addressed using Oracle Flashback. Block Media recovery by RMAN - to perform block level recovery Snapshot Standby - where the standby is temporarily converted to a read/write environment for testing, backup, or migration purposes Re-instate old primary in a Data Guard environment – this avoids the need to restore an old backup and perform a recovery to make it a new standby. Guaranteed Restore Points - to bring back the entire database to an older point-in-time in a guaranteed way. and so on..I hope this introductory overview helps you understand how Flashback features can be used to investigate and recover from logical errors.  As mentioned earlier, I will take a deeper-dive into to some of the critical Flashback features in my upcoming blogs and address common use cases.

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• Highlights from the Oracle Customer Experience Summit @ OpenWorld

  - by Richard Lefebvre

  The Oracle Customer Experience Summit was the first-ever event covering the full breadth of Oracle's CX portfolio -- Marketing, Sales, Commerce, and Service. The purpose of the Summit was to articulate the customer experience imperative and to showcase the suite of Oracle products that can help our customers create the best possible customer experience. This topic has always been a very important one, but now that there are so many alternative companies to do business with and because people have such public ways to voice their displeasure, it's necessary for vendors to have multiple listening posts in place to gauge consumer sentiment. They need to know what is going on in real time and be able to react quickly to turn negative situations into positive ones. Those can then be shared in a social manner to enhance the brand and turn the customer into a repeat customer. The Summit was focused on Oracle's portfolio of products and entirely dedicated to customers who are committed to building great customer experiences within their businesses. Rather than DBAs, the attendees were business people looking to collaborate with other like-minded experts and find out how Oracle can help in terms of technology, best practices, and expertise. The event was at the Westin St. Francis Hotel in San Francisco as part of Oracle OpenWorld. We had eight hundred people attend, which was great for the first year. Next year, there's no doubt in my mind, we can raise that number to 5,000. Alignment and Logic Oracle's Customer Experience portfolio is made up of a combination of acquired and organic products owned by many people who are new to Oracle. We include homegrown Fusion CRM, as well as RightNow, Inquira, OPA, Vitrue, ATG, Endeca, and many others. The attendees knew of the acquisitions, so naturally they wanted to see how the products all fit together and hear the logic behind the portfolio. To tell them about our alignment, we needed to be aligned. To accomplish that, a cross functional team at Oracle agreed on the messaging so that every single Oracle presenter could cover the big picture before going deep into a product or topic. Talking about the full suite of products in one session produced overflow value for other products. And even though this internal coordination was a huge effort, everyone saw the value for our customers and for our long-term cooperation and success. Keynotes, Workshops, and Tents of Innovation We scored by having Seth Godin as our keynote speaker ? always provocative and popular. The opening keynote was a session orchestrated by Mark Hurd, Anthony Lye, and me. Mark set the stage by giving real-world examples of bad customer experiences, Anthony clearly articulated the business imperative for addressing these experiences, and I brought it all to life by taking the audience around the Customer Lifecycle and showing demos and videos, with partners included at each of the stops around the lifecycle. Brian Curran, a VP for RightNow Product Strategy, presented a session that was in high demand called The Economics of Customer Experience. People loved hearing how to build a business case and justify the cost of building a better customer experience. John Kembel, another VP for RightNow Product Strategy, held a workshop that customers raved about. It was based on the journey mapping methodology he created, which is a way to talk to customers about where they want to make improvements to their customers' experiences. He divided the audience into groups led by facilitators. Each person had the opportunity to engage with experts and peers and construct some real takeaways. The conference hotel was across from Union Square so we used that space to set up Innovation Tents. During the day we served lunch in the tents and partners showed their different innovative ideas. It was very interesting to see all the technologies and advancements. It also gave people a place to mix and mingle and to think about the fringe of where we could all take these ideas. Product Portfolio Plus Thought Leadership Of course there is always room for improvement, but the feedback on the format of the conference was positive. Ninety percent of the sessions had either a partner or a customer teamed with an Oracle presenter. The presentations weren't dry, one-way information dumps, but more interactive. I just followed up with a CEO who attended the conference with his Head of Marketing. He told me that they are using John Kembel's journey mapping methodology across the organization to pull people together. This sort of thought leadership in these highly competitive areas gives Oracle permission to engage around the technology. We have to differentiate ourselves and it's harder to do on the product side because everyone looks the same on paper. But on thought leadership ? we can, and did, take some really big steps. David Vap Group Vice President Oracle Applications Product Development

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• Friday Tips #6, Part 2

  - by Chris Kawalek

  Here is a question about updating Oracle VM: Question: How can I perform Oracle VM 3 server updates from Oracle VM Manager? Answer by Gregory King, Principal Best Practices Consultant, Oracle VM Product Management: Server Update Manager is a built-in feature of the Oracle VM Manager. Basically, Server Update Manager automatically configures YUM updates on all the Oracle VM Servers, pointing each to our Unbreakable Linux Network (ULN) update channel for Oracle VM. The servers periodically check with our Oracle YUM repository and notify the Oracle VM Manager that an update is available for each server. Actual server updates must be triggered by the Oracle VM administrator – they are not executed automatically. At this point, you can use the Oracle VM Manager to put a server into maintenance mode which live migrates all the running Oracle VM Guests to other Oracle VM Servers in the server pool. Once all the Oracle VM Guests have been migrated, the Oracle VM administrator can trigger the update on the server. The entire process is documented in the Installation and Upgrade Guide of Oracle VM Documentation so I won’t spend time detailing the steps. However, configuring the Server Update Manager is exceedingly simple. Simply navigate to the Tools and Resources tab in the Oracle VM Manager, select the link for Server Update Manager and ensure the following values are added to the text boxes as shown in the illustration below: YUM Base URL: http://public-yum.oracle.com/repo/OracleVM/OVM3/latest/x86_64 YUM GPG Key: file:///etc/pki/rpm-gpg/RPM-GPG-KEY-oracle Every server in the pool will be automatically configured for YUM updates once you choose the Apply button. Many thanks to Greg and Rick for providing the answers to this week's questions. If you want to ask us something, hit up Twitter and use hashtag #AskOracleVirtualization. See you next week! -Chris 

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• Quick guide to Oracle IRM 11g: Creating your first sealed document

  - by Simon Thorpe

  Quick guide to Oracle IRM 11g indexThe previous articles in this guide have detailed how to install, configure and secure your Oracle IRM 11g service. This article walks you through the process of now creating your first context and securing a document against it. I should mention that it would be worth reviewing the following to ensure your installation is ready for that all important first document. Ensure you have correctly configured the keystore for the IRM wrapper keys. If this is not correctly configured, creating the context below will fail. Make sure the IRM server URL correctly resolves and uses the right protocol (HTTP or HTTPS) ContentsCreate the first contextInstall the Oracle IRM Desktop Seal your first document Create the first contextIn Oracle 11g there is a built in classification and rights system called the "standard rights model" which is based on 10 years of customer use cases and innovation. It is a system which enables IRM to scale massively whilst retaining the ability to balance security and usability and also separate duties by allowing contacts in the business to own classifications. The final article in this guide goes into detail on this inbuilt classification model, but for the purposes of this current article all we need to do is create at least one context to test our system out.With a new IRM server there are a set of predefined context templates and roles which again are setup in a way which reflects the most common use we've learned from our customers. We will use these out of the box configurations as they are to create the first context against which we will seal some content.First login to your Oracle IRM Management Website located at https://irm.company.com/irm_rights/. Currently the system is only configured to use the built in LDAP for users, so use the only account we have at the moment, which by default is weblogic. Once logged in switch to the Contexts tab. Click on the New Context icon () in the menu bar on the left. In the resulting dialog select the Standard context template and enter in a name for the context. Then just hit finish, the weblogic account will automatically be made the manager. You'll now see your brand new context ready for users to be assigned. Now click on the Assign Role icon () in the menu bar and in the resulting dialog search for your only user account, weblogic, and add to the list on the right. Now select a role for this user. Because we need to create a document with this user we must select contributor, as this is the only role which allows for the ability to seal. Finally hit next and then finish. We now have a context with a user that has the rights to create a document. The next step is to configure the IRM Desktop to get these rights from the server. Install the Oracle IRM Desktop Before we can seal a document we need the client software installed. Oracle IRM has a very small, lightweight client called the Oracle IRM Desktop which can be freely downloaded in 27 languages from here. Double click on the installer and click on next... Next again... And finally on install... Very easy. You may get a warning about closing Outlook, Word or another application and most of the time no reboots are required. Once it is installed you will see the IRM Desktop icon running in your tool tray, bottom right of the desktop. Seal your first document Finally the prize is within reach, creating your first sealed document. The server is running, we've got a context ready, a user assigned a role in the context but there is the simple and obvious hoop left to jump through. To seal a document we need to have the users rights cached to the local machine. For this to take place, the IRM Desktop needs to know where the Oracle IRM server is on the network so we can synchronize these rights and then be able to seal a document. The usual way for the IRM Desktop to know about the IRM server is it learns automatically when you open an existing piece of content that someone has sent you... ack. Bit of a chicken or the egg dilemma. The solution is to manually tell the IRM Desktop the location of the IRM Server and then force a synchronization of rights. Right click on the Oracle IRM Desktop icon in the system tray and select Options.... Then switch to the Servers tab in the resulting dialog. There are no servers in the list because you've never opened any content. This list is usually populated automatically but we are going to add a server manually, so click on New.... Into the dialog enter in the full URL to the IRM server. Note that this time you use the path /irm_desktop/ and not /irm_rights/. You can see an example from the image below. Click on the validate button and you'll be asked to authenticate. Enter in your weblogic username and password and also check the Remember my password check box. Click OK and the IRM Desktop will confirm a successful connection to the server. OK all the dialogs and we are ready to Synchronize this users rights to the desktop. Right click once more on the Oracle IRM Desktop icon in the system tray. Now the Synchronize menu option is available. Select this and the IRM Desktop will now talk to the IRM server, authenticate using your weblogic account and get your rights to the context we created. Because this is the first time this users has communicated with the IRM server the IRM Desktop presents a privacy policy dialog. This is a chance for the business to ask users to agree to any policy about the use of IRM before opening secured documents. In our guide we've not bothered to setup this URL so just click on the check box and hit Accept. The IRM Desktop will then talk to the server, get your rights and display a success dialog. Lets protect a documentNow we are ready to seal a piece of content. In my guide i'm going to protect a Microsoft Word document. This mean's I have to have copy of Office installed, in this guide i'm using Microsoft Office 2007. You could also seal a PDF document, you'll need to download and install Adobe Acrobat Reader. A very simple test could be to seal a GIF/JPG/PNG or piece of HTML because this is rendered using Internet Explorer. But as I say, i'm going to protect a Word document. The following example demonstrates choosing a file in Windows Explorer, there are many ways to seal a file and you can watch a few in this video.Open a copy of Windows Explorer and locate the file you wish to seal. Right click on the document and select Seal To -> Context You are now presented with the Select Context dialog. You'll now have a sealed copy of the document sat in the same location. Double click on this document and it will open, again using the credentials you've already provided. That is it, now you just need to add more users, more documents, more classifications and start exploring the different roles and experiment with different offline periods etc. You may wish to setup the server against an existing LDAP or Active Directory environment instead of using the built in WebLogic LDAP store. You can read how to use your corporate directory here. But before we finish this guide, there is one more article and arguably the most important article of all. Next I discuss the all important decision making surrounding the actually implementation of Oracle IRM inside your business. Who has rights to what? How do you map contexts to your existing business practices? It is the next article which actually ensures you deploy a successful IRM solution by looking at the business and understanding how they use your sensitive information and then configuring Oracle IRM to reflect their use.

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• Oracle OpenWorld Series: Hassan Rizvi’s General Session

  - by Michelle Kimihira

  Join Hassan Rizvi, Executive Vice President of Product in this strategy and roadmap session, Oracle Fusion Middleware Strategies Driving Business Innovation (GEN9394) on Tuesday, October 2nd at 10:15 AM – 11:15 AM. Learn how developers leverage new innovations in their applications and customers achieve their business innovation goals with Oracle Fusion Middleware. You don’t want to miss Nintendo, Los Angeles Dept. of Water & Power and Nike!  Join us on October 2nd at 10:15 AM-11:15 AM in Moscone North, Hall D. Additional Information ·         Relevant Blogs: Oracle OpenWorld Countdown Begins ,  Best of Oracle Fusion Middleware, Fusion Middleware for Enterprise Applications, Amit Zavery's General Session, Announcing Fusion Innovation Awards, Oracle OpenWorld Blog ·         Focus On Docs: Best of Oracle Fusion Middleware, Fusion Middleware for Enterprise Applications, Mobile ·         Product Information on Oracle.com: Oracle Fusion Middleware ·         Subscribe to our regular Fusion Middleware Newsletter ·         Follow us on Twitter and Facebook

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• Introducing Oracle System Assistant

  - by B.Koch

  by Josh Rosen One of the challenges with today's servers is getting the server up and running and understanding what all of the steps are once you plug the server in for the first time. So many different pieces come into play: installing drivers, updating firmware, configuring RAID, and provisioning the operating system. All of these steps must be done before you can even start using the server. Finding the latest firmware and drivers, making sure you have the right versions, and knowing that all the different software and firmware components work together properly can be a real challenge. If not done correctly, such as if you separately downloading disk firmware or controller firmware that doesn't match the existing OS drivers, you could experience bugs, performance problems, and incompatibilities. Gone are the days of having to locate the tools and drivers media that shipped with the server only to find out that newer versions of software and firmware are available on the web. Oracle has solved these challenges in the new X3-2 family of servers by introducing Oracle System Assistant. Oracle System Assistant is an innovative tool that is built-in to every new x86 server. It provides step-by-step assistance with configuring the server, updating firmware and drivers, and provisioning the operating system. Once you have completed all of the steps in the Oracle System Assistant tool, the server is ready to use. Oracle System Assistant was designed to be easy and straightforward. Starting it is as simple as pressing F9 when the server is booting. You'll need a keyboard, monitor, and mouse or you can use the remote console feature of Oracle ILOM (Integrated Lights Out Manager) to access a virtual KVM to the server from any machine. From there Oracle System Assistant will walk you through each of the steps necessary to set up your server. After configuring the network settings for Oracle System Assistant, the next step is to check for any new software or firmware for the server. Oracle System Assistant connects back to Oracle using your My Oracle Support account and downloads any updates that were made available to you for this specific server. This is where you really start to see the innovation that went into Oracle System Assistant. Firmware for Oracle ILOM and BIOS, operating system drivers, and other system firmware (including for option cards and disk drivers) come as a single bundle, downloading as a single unit, that has been engineered and tested to work together by Oracle. Oracle System Assistant figures out the right combination for your server, so you don't have to. Now that the server has the latest firmware, Oracle System Assistant will next walk you through configuring the hardware. From Oracle System Assistant, you can configure many Oracle ILOM settings, including the network settings and initial user accounts. This ensures that ILOM is accessible and ready to use. Oracle System Assistant is where all parts of the server come together. In addition to communicating with Oracle ILOM and interacting with BIOS, Oracle System Assistant understands and can configure the storage subsystem. Before installing the operating system, Oracle System Assistant can detect the storage configuration and configure RAID for all disks in the system. At this point, the server is ready to be provisioned with the host operating system. You can use Oracle System Assistant to provision a supported OS, including Oracle Linux, Oracle VM, RHEL, SuSe Linux, and Windows. And by using Oracle System Assistant, you can be sure that the proper OS drivers are installed for each of the installed hardware components. With Oracle System Assistant, initial setup of the server has never been easier. If we can innovate around problems and find solutions to make our servers easier to manage, this reduces IT costs and makes managing servers simpler. I think with Oracle System Assistant we have done just that. Josh Rosen is a Principal Product Manager at Oracle and previously spent more than a decade as a developer and architect of system management software. Josh has worked on system management for many of Oracle's hardware products ranging from the earliest blade systems to the latest Oracle x86 servers.

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• Oracle Policy Automation at OpenWorld 2012

  - by jeffrey.waterman

  Oracle Policy Automation (OPA)atOpenWorld 2012 Oracle Policy Automation (OPA), the breakthrough policy automation platform, enables organizations to deliver: Consistent policy-based decision making throughout the organization across all channels Agile response to policy changes and analysis Transparency and auditability This year there will be: 8 sessions – combination of customer panels & product strategy sessions Standalone OPA DEMOpod – Moscone Center WEST, W044 Key highlights Hear Davin Fifield discuss the Product Roadmap for OPA (including OPA + RightNow) he will also be joined by Sean Haynes from Stewart Title who will share the success they are having with OPA. OPA Public Sector Customer Panel - This year the OPA panel consists of some of OPA’s most successful & largest customers, speakers include: Department Works & Pension (UK) Toll – Department of Defence (AU) Municipality of Sao Paulo (Brazil) SCHEDULE HIGHLIGHTS Monday October 1, 2012 SESSION ID TIME TITLE LOCATION CON9655 12:15 pm  1:15 pm PST (Pacific Standard Time) Oracle Policy Automation Roadmap: Supercharging the Customer Experience Davin Fifield, VP OPA Development, OracleSean Haynes, VP Stewart Title Westin San Francisco - Metropolitan I CON9700 12:15 m – 1:15 pm PST (Pacific Standard Time) Siebel CRM Overview, Strategy, and RoadmapGeorge Jacob - Group Vice President, CRM Applications / XML, OracleUma Welingkar - Director, Product Management, Oracle Moscone West - 2009 Wednesday October 3, 2012 SESSION ID TIME TITLE LOCATION CON8840 5.00pm – 6.00pm PST (Pacific Standard Time) Achieving Agility Through Closed-Loop Policy AutomationCustomer PanelFacilitator – Surend Dayal, Oracle Dept. Works & Pension (UK) – Haydn Leary Municipality of Sao Paulo (Brazil) - Luiz Cesar Michielin Kiel Toll (AU) – Nigel Maloney   Westin San Francisco - Franciscan I CON8952 5.00pm – 6.00pm PST (Pacific Standard Time) BPM: An Extension Strategy for Enterprise ApplicationsHarish Gaur -  OracleSrikant Subramaniam - Oracle Moscone West - 3003 Thursday October 4, 2012 SESSION ID TIME TITLE LOCATION CON11515 2:15 pm – 3:15 pm PST (Pacific Standard Time) Oracle Policy Automation + RightNow: Agile self-service and agent experiencesDavin Fifield, VP OPA Development, Oracle Westin San Francisco - City

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• ORACLE Fusion Middleware Summer Camps in Lisbon: Includes Advanced ADF Training by Oracle Product Management

  - by Frank Nimphius

  From July 9th - JUly 13th 2012, Frank Nimphius and Grant Ronald from the JDeveloper and ADF Product Management team present an 4 1/2 day advanced ADF Training Lisbon for the EMEA Oracle SOA Community. The training runs in parallel to an advanced WebCenter training giving you a chance to network with your peers during breaks and lunch. See below announcement by the ORACLE EMEA SOA Community for details:For Specialized partners who are working on following projects & opportunities, we (Oracle) offer these advanced summer camps:    ADF 11g     WebCenter Portal     SOA Suite 11g     ADF for BPM Suite 11     WebCenter Sites 11g All training sessions will be from HQ product management and our PTS team. The sessions will take place in July in Lisbon Portugal and Munich Germany. . Participation is limited to two people per company and bootcamp. Registration is handled by first come first serve, please pay attention to the skill requirements, the pre-requisitions and the follow up! We will not accept people onto the training who do not match the criteria!Lisbon: Monday, July 9th 11:00AM - Friday July 13th 16:00 PM (Lisbon time) ADF 11g advanced training by Grant Ronald and Frank Nimphius WebCenter Portal advanced training by Stefan Krantz and Angelo Santagata Cost: Free of charge, cancelation or no-show fee 2.000€Bootcamps are limited to 20 persons first come first serveFor details and registration please visit Lisbon registration page

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• Focus On SOA & BPM for Oracle OpenWorld Now Available

  - by Lionel Dubreuil

  To help our valued customers & partners make the most of time spent at Oracle Openworld, please check out the Focus On Oracle Fusion Middleware documents.  Over the years, we've learned that these provide a great roadmap to must-attend sessions, demos, partner exhibits, and networking events during Oracle OpenWorld. SOA and BPM SOA for Developers BPM In addition to those “Focus On..” documents, session details (speakers, abstracts) can be found in the Content Catalog at: https://oracleus.activeevents.com/connect/search.ww?event=openworld We strongly recommend our customers to attend the following sessions: Service Integration (SOA) & BPM: “Using the Right Tools, Techniques, and Technologies for Integration Projects”  Monday, 10/1/2012; 3:15 PM; Moscone South - 308 BPM Suite: “Oracle Unified Business Process Management Suite 11g Overview and Roadmap” Monday, 10/1/ 2012; 12:15 PM; Moscone South – 308 SOA Suite:“Oracle SOA Suite, the Most Capable Tool for Every Possible Integration Challenge” Monday, 10/1/2012; 10:45 AM; Moscone South - 102 Foundation Pack: “Jump-starting Integration Projects with Oracle AIA Foundation Pack” Tuesday, 10/2/2012; 1:15 PM; Marriott Marquis - Salon 7 Oracle Enterprise Repository: “Gaining Victory over SOA and Application Integration Complexity” Tuesday, 10/2/2012; 1:15 PM; Moscone South - 310 See you in San Francisco! Not attending the show?  Some of the general and key sessions will be available online - so please stay tuned for those announcements as Oracle OpenWorld gets closer.

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• Focus On SOA & BPM for Oracle OpenWorld Now Available

  - by Lionel Dubreuil

  To help our valued customers & partners make the most of time spent at Oracle Openworld, please check out the Focus On Oracle Fusion Middleware documents.  Over the years, we've learned that these provide a great roadmap to must-attend sessions, demos, partner exhibits, and networking events during Oracle OpenWorld. SOA and BPM SOA for Developers BPM In addition to those “Focus On..” documents, session details (speakers, abstracts) can be found in the Content Catalog at: https://oracleus.activeevents.com/connect/search.ww?event=openworld We strongly recommend our customers to attend the following sessions: Service Integration (SOA) & BPM: “Using the Right Tools, Techniques, and Technologies for Integration Projects”  Monday, 10/1/2012; 3:15 PM; Moscone South - 308 BPM Suite: “Oracle Unified Business Process Management Suite 11g Overview and Roadmap” Monday, 10/1/ 2012; 12:15 PM; Moscone South – 308 SOA Suite:“Oracle SOA Suite, the Most Capable Tool for Every Possible Integration Challenge” Monday, 10/1/2012; 10:45 AM; Moscone South - 102 Foundation Pack: “Jump-starting Integration Projects with Oracle AIA Foundation Pack” Tuesday, 10/2/2012; 1:15 PM; Marriott Marquis - Salon 7 Oracle Enterprise Repository: “Gaining Victory over SOA and Application Integration Complexity” Tuesday, 10/2/2012; 1:15 PM; Moscone South - 310 See you in San Francisco! Not attending the show?  Some of the general and key sessions will be available online - so please stay tuned for those announcements as Oracle OpenWorld gets closer.

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• Focus On SOA & BPM for Oracle OpenWorld Now Available

  - by Lionel Dubreuil

  To help our valued customers & partners make the most of time spent at Oracle Openworld, please check out the Focus On Oracle Fusion Middleware documents.  Over the years, we've learned that these provide a great roadmap to must-attend sessions, demos, partner exhibits, and networking events during Oracle OpenWorld. SOA and BPM SOA for Developers BPM In addition to those “Focus On..” documents, session details (speakers, abstracts) can be found in the Content Catalog at: https://oracleus.activeevents.com/connect/search.ww?event=openworld We strongly recommend our customers to attend the following sessions: Service Integration (SOA) & BPM: “Using the Right Tools, Techniques, and Technologies for Integration Projects”  Monday, 10/1/2012; 3:15 PM; Moscone South - 308 BPM Suite: “Oracle Unified Business Process Management Suite 11g Overview and Roadmap” Monday, 10/1/ 2012; 12:15 PM; Moscone South – 308 SOA Suite:“Oracle SOA Suite, the Most Capable Tool for Every Possible Integration Challenge” Monday, 10/1/2012; 10:45 AM; Moscone South - 102 Foundation Pack: “Jump-starting Integration Projects with Oracle AIA Foundation Pack” Tuesday, 10/2/2012; 1:15 PM; Marriott Marquis - Salon 7 Oracle Enterprise Repository: “Gaining Victory over SOA and Application Integration Complexity” Tuesday, 10/2/2012; 1:15 PM; Moscone South - 310 See you in San Francisco! Not attending the show?  Some of the general and key sessions will be available online - so please stay tuned for those announcements as Oracle OpenWorld gets closer.

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• Oracle Product Hub: Customer Perspectives at the OpenWorld

  - by Mala Narasimharajan

   By Rohit Tandon The Oracle Product Hub (OPH) Product Strategy team will be hosting a customer session dedicated to OPH at Oracle Openworld. Oracle Product Information Management strategy team will have the pleasure to present this session with Motorola Mobility Solutions.  . In this session, you will hear how Motorola Solutions utilizes OPH to meet their IT and business needs. Arif Girniwala, (MDM Lead, Motorola) and Chirag Jariwala (Manager, Deloitte Consulting) will cover the following topics amongst others: How does Motorola Solutions decide on what is Product Master Data for their enterprise? What are the Data Governance structures, Users, User roles, User Security etc. within Motorola Solutions?  How does Motorola Solutions integrate, synchronize and leverage OPH with Agile PLM?       4.  What is the Oracle Product Hub strategy and roadmap (Speaker - Sachin Patel, Director Oracle Product Hub Strategy)       5.  What are the implementation best practices for Oracle Product Hub (Speaker - Srikant Bevara, Sr. Manager, Oracle   Product Hub product management) If you're interested in hearing more about the above then I recommend attending this session: Customer Perspectives: Master Product Data: Strategies for Effective Product Information Management with Motorola Mobility Solutions (CON8834) Tuesday October, 2nd 10:15am - 11:15am Moscone West - 3001 We hope to see you at OOW 2012 and stay in touch via our future blogs!  For a list of all Oracle MDM sessions click here. 

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• Specialized &amp; Recognized by Oracle: Award season - make your submission for the OPN Specializati

  - by Jürgen Kress

    OPN Specialization Award Submit your nomination 2010 As an Oracle Partner in the process to become SOA & Application Grid Specialized and working on SOA and Application Grid opportunities please make sure that you submit your OPN Specialization Award Submit your nomination. Prices include free Oracle Open World tickets, marketing budgets for joint campaigns and joint press release. "These awards will recognize the high-level of innovation, excellence and commitment our partners bring to the table when they become Specialized with Oracle. We’re looking for partners with a proven track record in delivering winning, proven solutions that solve customers' most critical business challenges. Our Award winners will be partners that have demonstrated tangible success, growth in their Oracle business and outstanding Oracle solutions." Stein Surlien, SVP Oracle Alliances and Channels EMEA Nominations are open to partners based in EMEA from 1st March to 2nd July 2010. Be recognized! Submit your nominations today     Oracle Fusion Middleware Innovation Awards 2010 As an Oracle Customer and Partner make sure that you submit your Oracle Fusion Middleware Innovation Awards nomination Does your company use Oracle Fusion Middleware innovatively? Nominate your organization today for a chance to be recognized for your cutting-edge solution using any of the following Oracle Fusion Middleware products: Oracle Application Grid products Oracle SOA Suite Data Integration & Availability Oracle Identity Management Suite Oracle Fusion Middleware with Oracle Applications Enterprise 2.0 Prices include: FREE pass to Oracle OpenWorld 2010 in San Francisco for select winners in each category. Honored by Oracle executives at awards ceremony held during Oracle OpenWorld 2010 in San Francisco. Oracle Middleware Innovation Award Winner Plaque 1-3 meetings with Oracle Executives during Oracle OpenWorld 2010 Feature article placement in Oracle Magazine and placement in Oracle Press Release Customer snapshot and video testimonial opportunity, to be hosted on oracle.com Podcast interview opportunity with Senior Oracle Executive Submit your nomination to [email protected] on or before August 6th 2010 to win Oracle Fusion Middleware Innovation Awards 2010.

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• Master Note for Generic Data Warehousing

  - by lajos.varady(at)oracle.com

  ++++++++++++++++++++++++++++++++++++++++++++++++++++ The complete and the most recent version of this article can be viewed from My Oracle Support Knowledge Section. Master Note for Generic Data Warehousing [ID 1269175.1] ++++++++++++++++++++++++++++++++++++++++++++++++++++In this Document   Purpose   Master Note for Generic Data Warehousing      Components covered      Oracle Database Data Warehousing specific documents for recent versions      Technology Network Product Homes      Master Notes available in My Oracle Support      White Papers      Technical Presentations Platforms: 1-914CU; This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process and therefore has not been subject to an independent technical review. Applies to: Oracle Server - Enterprise Edition - Version: 9.2.0.1 to 11.2.0.2 - Release: 9.2 to 11.2Information in this document applies to any platform. Purpose Provide navigation path Master Note for Generic Data Warehousing Components covered Read Only Materialized ViewsQuery RewriteDatabase Object PartitioningParallel Execution and Parallel QueryDatabase CompressionTransportable TablespacesOracle Online Analytical Processing (OLAP)Oracle Data MiningOracle Database Data Warehousing specific documents for recent versions 11g Release 2 (11.2)11g Release 1 (11.1)10g Release 2 (10.2)10g Release 1 (10.1)9i Release 2 (9.2)9i Release 1 (9.0)Technology Network Product HomesOracle Partitioning Advanced CompressionOracle Data MiningOracle OLAPMaster Notes available in My Oracle SupportThese technical articles have been written by Oracle Support Engineers to provide proactive and top level information and knowledge about the components of thedatabase we handle under the "Database Datawarehousing".Note 1166564.1 Master Note: Transportable Tablespaces (TTS) -- Common Questions and IssuesNote 1087507.1 Master Note for MVIEW 'ORA-' error diagnosis. For Materialized View CREATE or REFRESHNote 1102801.1 Master Note: How to Get a 10046 trace for a Parallel QueryNote 1097154.1 Master Note Parallel Execution Wait Events Note 1107593.1 Master Note for the Oracle OLAP OptionNote 1087643.1 Master Note for Oracle Data MiningNote 1215173.1 Master Note for Query RewriteNote 1223705.1 Master Note for OLTP Compression Note 1269175.1 Master Note for Generic Data WarehousingWhite Papers Transportable Tablespaces white papers Database Upgrade Using Transportable Tablespaces:Oracle Database 11g Release 1 (February 2009) Platform Migration Using Transportable Database Oracle Database 11g and 10g Release 2 (August 2008) Database Upgrade using Transportable Tablespaces: Oracle Database 10g Release 2 (April 2007) Platform Migration using Transportable Tablespaces: Oracle Database 10g Release 2 (April 2007)Parallel Execution and Parallel Query white papers Best Practices for Workload Management of a Data Warehouse on the Sun Oracle Database Machine (June 2010) Effective resource utilization by In-Memory Parallel Execution in Oracle Real Application Clusters 11g Release 2 (Feb 2010) Parallel Execution Fundamentals in Oracle Database 11g Release 2 (November 2009) Parallel Execution with Oracle Database 10g Release 2 (June 2005)Oracle Data Mining white paper Oracle Data Mining 11g Release 2 (March 2010)Partitioning white papers Partitioning with Oracle Database 11g Release 2 (September 2009) Partitioning in Oracle Database 11g (June 2007)Materialized Views and Query Rewrite white papers Oracle Materialized Views  and Query Rewrite (May 2005) Improving Performance using Query Rewrite in Oracle Database 10g (December 2003)Database Compression white papers Advanced Compression with Oracle Database 11g Release 2 (September 2009) Table Compression in Oracle Database 10g Release 2 (May 2005)Oracle OLAP white papers On-line Analytic Processing with Oracle Database 11g Release 2 (September 2009) Using Oracle Business Intelligence Enterprise Edition with the OLAP Option to Oracle Database 11g (July 2008)Generic white papers Enabling Pervasive BI through a Practical Data Warehouse Reference Architecture (February 2010) Optimizing and Protecting Storage with Oracle Database 11g Release 2 (November 2009) Oracle Database 11g for Data Warehousing and Business Intelligence (August 2009) Best practices for a Data Warehouse on Oracle Database 11g (September 2008)Technical PresentationsA selection of ObE - Oracle by Examples documents: Generic Using Basic Database Functionality for Data Warehousing (10g) Partitioning Manipulating Partitions in Oracle Database (11g Release 1) Using High-Speed Data Loading and Rolling Window Operations with Partitioning (11g Release 1) Using Partitioned Outer Join to Fill Gaps in Sparse Data (10g) Materialized View and Query Rewrite Using Materialized Views and Query Rewrite Capabilities (10g) Using the SQLAccess Advisor to Recommend Materialized Views and Indexes (10g) Oracle OLAP Using Microsoft Excel With Oracle 11g Cubes (how to analyze data in Oracle OLAP Cubes using Excel's native capabilities) Using Oracle OLAP 11g With Oracle BI Enterprise Edition (Creating OBIEE Metadata for OLAP 11g Cubes and querying those in BI Answers) Building OLAP 11g Cubes Querying OLAP 11g Cubes Creating Interactive APEX Reports Over OLAP 11g CubesSelection of presentations from the BIWA website:Extreme Data Warehousing With Exadata  by Hermann Baer (July 2010) (slides 2.5MB, recording 54MB)Data Mining Made Easy! Introducing Oracle Data Miner 11g Release 2 New "Work flow" GUI   by Charlie Berger (May 2010) (slides 4.8MB, recording 85MB )Best Practices for Deploying a Data Warehouse on Oracle Database 11g  by Maria Colgan (December 2009)  (slides 3MB, recording 18MB, white paper 3MB )

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• A Few Words from Oracle’s Channel Chief

  - by Meghan Fritz-Oracle

  As Oracle enters a new fiscal year, I want to take a moment and reflect on my time at Oracle thus far. The technology industry is currently at an inflection point trying to figure out where growth will come from. When you look at Oracle’s portfolio of products, it's a complete stack from applications to disc, offering differentiation in the marketplace. I was initially drawn to Oracle’s leadership, strategy, and world-class technology. Since joining the Oracle team in October 2013, I’ve had the privilege of traveling around the globe visiting our partners and customers, and wanted to share several common themes that came up during these meetings. Cloud: Many partners are trying to figure out how to build a business around the cloud. Oracle partners can currently resell or refer our cloud services. We saw over 300 percent growth from cloud resale last quarter. Engineered Systems: Hardware and software integrated together to simplify IT allows our joint customers to focus on the innovation they need to compete in a complex marketplace. We're seeing great success in a several areas, with more partners saying, “Let’s start with Oracle on Oracle.” The Internet of Things: This is the next big opportunity for device manufacturers and ISV‘s to capture market share in what is projected to be a mulit-trillion-dollar opportunity, according to Gartner.  Competition: We've got a tremendous middleware platform and a tremendous database install base. We’re not just a database company; we are a complete provider. So looking ahead, what are my priorities for fiscal 2015? Oracle PartnerNetwork has some very exciting plans on the horizon. There’s a lot more leadership and announcements to unfold, especially at this year’s Global Partner Kickoff taking place on June 25 + 26 depending on your region and time zone. I along with several other Oracle executives will be shedding light on Oracle’s strategy for the upcoming year, the latest opportunities within the OPN Specialized Program and sales strategies that will help you to continue to grow and profit with Oracle. Stay tuned for registration information next week.We also have Oracle OpenWorld and JavaOne to look forward to. These conferences are taking place in San Francisco from September 28 – October 2. We’ll have a variety of partner-specific activities for you at OPN Central @ OpenWorld including the OPN keynote, the famed AfterDark networking reception, access to the OPN Lounge and more.In the meantime, I hope that everyone has a great end to fiscal 2014.Best regards,Rich Geraffo Senior Vice President, Worldwide Alliances and Channels

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