Search Results

Search found 5953 results on 239 pages for 'customer stories'.

Page 230/239 | < Previous Page | 226 227 228 229 230 231 232 233 234 235 236 237 | Next Page >

User Experience Highlights in PeopleSoft and PeopleTools: Direct from Jeff Robbins

- by mvaughan

By Kathy Miedema, Oracle Applications User Experience This is the fifth in a series of blog posts on the user experience (UX) highlights in various Oracle product families. The last posted interview was with Nadia Bendjedou, Senior Director, Product Strategy on upcoming Oracle E-Business Suite user experience highlights. You’ll see themes around productivity and efficiency, and get an early look at the latest mobile offerings coming through these product lines. Today’s post is on the user experience in PeopleSoft and PeopleTools. To learn more about what’s ahead, attend PeopleSoft or PeopleTools OpenWorld presentations.This interview is with Jeff Robbins, Senior Director, PeopleSoft Development. Jeff Robbins Q: How would you describe the vision you have for the user experience of PeopleSoft?A: Intuitive – Specifically, customers use PeopleSoft to help their employees do their day-to-day work, and the UI (user interface) has been helpful and assistive in that effort. If it’s not obvious what they need to do a task, then the UI isn’t working. So the application needs to make it simple for users to find information they need, complete a task, do all the things they are responsible for, and it really helps when the UI just makes sense. Productive – PeopleSoft is a tool used to support people to do their work, and a lot of users are measured by how much work they’re able to get done per hour, per day, etc. The UI needs to help them be as productive as possible, and can’t make them waste time or energy. The UI needs to reflect the type of work necessary for a task -- if it's data entry, the UI needs to assist the user to get information into the system. For analysts, the UI needs help users assess or analyze information in a particular way. Innovative – The concept of the UI being innovative is something we’ve been working on for years. It’s not just that we want to be seen as innovative, the fact is that companies are asking their employees to do more than they’ve ever asked before. More often companies want to roll out processes as employee or manager self-service, where an employee is responsible to review and maintain their own data. So we’ve had to reinvent, and ask, “How can we modify the ways an employee interacts with our applications so that they can be more productive and efficient – even with tasks that are entirely unfamiliar?” Our focus on innovation has forced us to design new ways for users to interact with the entire application.Q: How are the UX features you have delivered so far resonating with customers? A: Resonating very well. We’re hearing tremendous responses from users, managers, decision-makers -- who are very happy with the improved user experience. Many of the individual features resonate well. Some have really hit home, others are better than they used to be but show us that there’s still room for improvement.A couple innovations really stand out; features that have a significant effect on how users interact with PeopleSoft.First, the deployment of PeopleSoft in a way that’s more like a consumer website with the PeopleSoft Home page and Dashboards. This new approach is very web-centric, where users feel they’re coming to a website rather than logging into an enterprise application. There’s lots of information from all around the organization collected in a way that feels very familiar to users. In order to do your job, you can come to this web site rather than having to learn how to log into an application and figure out a complicated menu. Companies can host these really rich web sites for employees that are home pages for accessing critical tasks and information. The UI elements of incorporating search into the whole navigation process is another hit. Rather than having to log in and choose a task from a menu, users come to the web site and begin a task by simply searching for data: themselves, another employee, a customer record, whatever. The search results include the data along with a set of actions the user might take, completely eliminating the need to hunt through a complicated system menu. Search-centric navigation is really sitting well with customers who are trying to deploy an intuitive set of systems. Q: Are any UX highlights more popular than you expected them to be? A: We introduced a feature called Pivot Grid in the last release, which is a combination of an interactive grid, like an Excel Pivot Table, along with a dynamic visual chart that automatically graphs the data. I wasn’t certain at first how extensively this would be used. It looked like an innovative tool, but it wasn’t clear how it would be incorporated in business process applications. The fact is that everyone who sees Pivot Grids is thrilled with that kind of interactivity. It reflects the amount of analytical thinking customers are asking employees to do. Employees can’t just enter data any more. They must interact with it, analyze it, and make decisions. Pivot Grids fit into this way of working. Q: What can you tell us about PeopleSoft’s mobile offerings?A: A lot of customers are finding that mobile is the chief priority in their organization. They tell us they want their employees to be able to access company information from their mobile devices. Of course, not everyone has the same requirements, so we’re working to make sure we can help our customers accomplish what they’re trying to do. We’ve already delivered a number of mobile features. For instance, PeopleSoft home pages, dashboards and workcenters all work well on an iPad, straight out of the box. We’ve delivered a number of key functions and tasks for mobile workers – those who are responsible for using a mobile device to manage inventory, for example. Customers tell us they also need a holistic strategy, one that allows their employees to access nearly every task from a mobile device. While we don’t expect users to do extensive data entry from their smartphone, it makes sense that they have access to company information and systems while away from their desk. That’s where our strategy is going now. We plan to unveil a number of new mobile offerings at OpenWorld. Some will be available then, some shortly after. Q: What else are you working on now that you think is going to be exciting to customers at Oracle OpenWorld?A: Our next release -- the big thing is PeopleSoft 9.2, and we’ll be talking about the huge amount of work that’s gone into the next versions. A new toolset, 8.53, will be coming, and there’s a lot to talk about there, and the next generation of PeopleSoft 9.2. We have a ton of new stuff coming.Q: What do you want PeopleSoft customers to know? A: We have been focusing on the user experience in PeopleSoft as a very high priority for the last 4 years, and it’s had interesting effects. One thing is that the application is better, more usable. We’ve made visible improvements. Another aspect is that in customers’ minds, the PeopleSoft brand is being reinvigorated. Customers invested in PeopleSoft years ago, and then they weren’t sure where PeopleSoft was going. This investment in the UI and overall user experience keeps PeopleSoft current, innovative and fresh. Customers are able to take advantage of a lot of new features, even on the older applications, simply by upgrading their PeopleTools. The interest in that ability has been tremendous. Knowing they have a lot of these features available -- right now, that’s pretty huge. There’s been a tremendous amount of positive response, just on the fact that we’re focusing on the user experience. Editor’s note: For more on PeopleSoft and PeopleTools user experience highlights, visit the Usable Apps web site.To find out more about these enhancements at Openworld, be sure to check out these sessions: GEN8928 General Session: PeopleSoft Update and Product RoadmapCON9183 PeopleSoft PeopleTools Technology Roadmap CON8932 New Functional PeopleSoft PeopleTools Capabilities for the Line-of-Business UserCON9196 PeopleSoft PeopleTools Roadmap: Mobile ApplicationsCON9186 Case Study: Delivering a Groundbreaking User Interface with PeopleSoft PeopleTools

Read the article
SQL Server Master class winner

- by Testas

The winner of the SQL Server MasterClass competition courtesy of the UK SQL Server User Group and SQL Server Magazine! Steve Hindmarsh There is still time to register for the seminar yourself at: www.regonline.co.uk/kimtrippsql More information about the seminar Where: Radisson Edwardian Heathrow Hotel, London When: Thursday 17th June 2010 This one-day MasterClass will focus on many of the top issues companies face when implementing and maintaining a SQL Server-based solution. In the case where a company has no dedicated DBA, IT managers sometimes struggle to keep the data tier performing well and the data available. This can be especially troublesome when the development team is unfamiliar with the affect application design choices have on database performance. The Microsoft SQL Server MasterClass 2010 is presented by Paul S. Randal and Kimberly L. Tripp, two of the most experienced and respected people in the SQL Server world. Together they have over 30 years combined experience working with SQL Server in the field, and on the SQL Server product team itself. This is a unique opportunity to hear them present at a UK event which will: Debunk many of the ingrained misconceptions around SQL Server's behaviour Show you disaster recovery techniques critical to preserving your company's life-blood - the data Explain how a common application design pattern can wreak havoc in the database Walk through the top-10 points to follow around operations and maintenance for a well-performing and available data tier! Please Note: Agenda may be subject to change Sessions Abstracts KEYNOTE: Bridging the Gap Between Development and Production Applications are commonly developed with little regard for how design choices will affect performance in production. This is often because developers don't realize the implications of their design on how SQL Server will be able to handle a high workload (e.g. blocking, fragmentation) and/or because there's no full-time trained DBA that can recognize production problems and help educate developers. The keynote sets the stage for the rest of the day. Discussing some of the issues that can arise, explaining how some can be avoided and highlighting some of the features in SQL 2008 that can help developers and DBAs make better use of SQL Server, and troubleshoot when things go wrong. SESSION ONE: SQL Server Mythbusters It's amazing how many myths and misconceptions have sprung up and persisted over the years about SQL Server - after many years helping people out on forums, newsgroups, and customer engagements, Paul and Kimberly have heard it all. Are there really non-logged operations? Can interrupting shrinks or rebuilds cause corruption? Can you override the server's MAXDOP setting? Will the server always do a table-scan to get a row count? Many myths lead to poor design choices and inappropriate maintenance practices so these are just a few of many, many myths that Paul and Kimberly will debunk in this fast-paced session on how SQL Server operates and should be managed and maintained. SESSION TWO: Database Recovery Techniques Demo-Fest Even if a company has a disaster recovery strategy in place, they need to practice to make sure that the plan will work when a disaster does strike. In this fast-paced demo session Paul and Kimberly will repeatedly do nasty things to databases and then show how they are recovered - demonstrating many techniques that can be used in production for disaster recovery. Not for the faint-hearted! SESSION THREE: GUIDs: Use, Abuse, and How To Move Forward Since the addition of the GUID (Microsoft’s implementation of the UUID), my life as a consultant and "tuner" has been busy. I’ve seen databases designed with GUID keys run fairly well with small workloads but completely fall over and fail because they just cannot scale. And, I know why GUIDs are chosen - it simplifies the handling of parent/child rows in your batches so you can reduce round-trips or avoid dealing with identity values. And, yes, sometimes it's even for distributed databases and/or security that GUIDs are chosen. I'm not entirely against ever using a GUID but overusing and abusing GUIDs just has to be stopped! Please, please, please let me give you better solutions and explanations on how to deal with your parent/child rows, round-trips and clustering keys! SESSION 4: Essential Database Maintenance In this session, Paul and Kimberly will run you through their top-ten database maintenance recommendations, with a lot of tips and tricks along the way. These are distilled from almost 30 years combined experience working with SQL Server customers and are geared towards making your databases more performant, more available, and more easily managed (to save you time!). Everything in this session will be practical and applicable to a wide variety of databases. Topics covered include: backups, shrinks, fragmentation, statistics, and much more! Focus will be on 2005 but we'll explain some of the key differences for 2000 and 2008 as well. Speaker Biographies Kimberley L. Tripp Paul and Kimberly are a husband-and-wife team who own and run SQLskills.com, a world-renowned SQL Server consulting and training company. They are both SQL Server MVPs and Microsoft Regional Directors, with over 30 years of combined experience on SQL Server. Paul worked on the SQL Server team for nine years in development and management roles, writing many of the DBCC commands, and ultimately with responsibility for core Storage Engine for SQL Server 2008. Paul writes extensively on his blog (SQLskills.com/blogs/Paul) and for TechNet Magazine, for which he is also a Contributing Editor. Kimberly worked on the SQL Server team in the early 1990s as a tester and writer before leaving to found SQLskills and embrace her passion for teaching and consulting. Kimberly has been a staple at worldwide conferences since she first presented at TechEd in 1996, and she blogs at SQLskills.com/blogs/Kimberly. They have written Microsoft whitepapers and books for SQL Server 2000, 2005 and 2008, and are regular, top-rated presenters worldwide on database maintenance, high availability, disaster recovery, performance tuning, and SQL Server internals. Together they teach the SQL MCM certification and throughout Microsoft.In their spare time, they like to find frogfish in remote corners of the world. Speaker Testimonials "To call them good trainers is an epic understatement. They know how to deliver technical material in ways that illustrate it well. I had to stop Paul at one point and ask him how long it took to build a particular slide because the animations were so good at conveying a hard-to-describe process." "These are not beginner presenters, and they put an extreme amount of preparation and attention to detail into everything that they do. Completely, utterly professional." "When it comes to the instructors themselves, Kimberly and Paul simply have no equal. Not only are they both ultimate authorities, but they have endless enthusiasm about the material, and spot on delivery. If either ever got tired they never showed it, even after going all day and all week. We witnessed countless demos over the course of the week, some extremely involved, multi-step processes, and I can’t recall one that didn’t go the way it was supposed to." "You might think that with this extreme level of skill comes extreme levels of egotism and lack of patience. Nothing could be further from the truth. ... They simply know how to teach, and are approachable, humble, and patient." "The experience Paul and Kimberly have had with real live customers yields a lot more information and things to watch out for than you'd ever get from documentation alone." “Kimberly, I just wanted to send you an email to let you know how awesome you are! I have applied some of your indexing strategies to our website’s homegrown CMS and we are experiencing a significant performance increase. WOW....amazing tips delivered in an exciting way! Thanks again”

Read the article
Developer’s Life – Attitude and Communication – They Can Cause Problems – Notes from the Field #027

- by Pinal Dave

[Note from Pinal]: This is a 27th episode of Notes from the Field series. The biggest challenge for anyone is to understand human nature. We human have so many things on our mind at any moment of time. There are cases when what we say is not what we mean and there are cases where what we mean we do not say. We do say and things as per our mood and our agenda in mind. Sometimes there are incidents when our attitude creates confusion in the communication and we end up creating a situation which is absolutely not warranted. In this episode of the Notes from the Field series database expert Mike Walsh explains a very crucial issue we face in our career, which is not technical but more to relate to human nature. Read on this may be the best blog post you might read in recent times. In this week’s note from the field, I’m taking a slight departure from technical knowledge and concepts explained. We’ll be back to it next week, I’m sure. Pinal wanted us to explain some of the issues we bump into and how we see some of our customers arrive at problem situations and how we have helped get them back on the right track. Often it is a technical problem we are officially solving – but in a lot of cases as a consultant, we are really helping fix some communication difficulties. This is a technical blog post and not an “advice column” in a newspaper – but the longer I am a consultant, the more years I add to my experience in technology the more I learn that the vast majority of the problems we encounter have “soft skills” included in the chain of causes for the issue we are helping overcome. This is not going to be exhaustive but I hope that sharing four pieces of advice inspired by real issues starts a process of searching for places where we can be the cause of these challenges and look at fixing them in ourselves. Or perhaps we can begin looking at resolving them in teams that we manage. I’ll share three statements that I’ve either heard, read or said and talk about some of the communication or attitude challenges highlighted by the statement. 1 – “But that’s the SAN Administrator’s responsibility…” I heard that early on in my consulting career when talking with a customer who had serious corruption and no good recent backups – potentially no good backups at all. The statement doesn’t have to be this one exactly, but the attitude here is an attitude of “my job stops here, and I don’t care about the intent or principle of why I’m here.” It’s also a situation of having the attitude that as long as there is someone else to blame, I’m fine… You see in this case, the DBA had a suspicion that the backups were not being handled right. They were the DBA and they knew that they had responsibility to ensure SQL backups were good to go – it’s a basic requirement of a production DBA. In my “As A DBA Where Do I start?!” presentation, I argue that is job #1 of a DBA. But in this case, the thought was that there was someone else to blame. Rather than create extra work and take on responsibility it was decided to just let it be another team’s responsibility. This failed the company, the company’s customers and no one won. As technologists – we should strive to go the extra mile. If there is a lack of clarity around roles and responsibilities and we know it – we should push to get it resolved. Especially as the DBAs who should act as the advocates of the data contained in the databases we are responsible for. 2 – “We’ve always done it this way, it’s never caused a problem before!” Complacency. I have to say that many failures I’ve been paid good money to help recover from would have not happened had it been for an attitude of complacency. If any thoughts like this have entered your mind about your situation you may be suffering from it. If, while reading this, you get this sinking feeling in your stomach about that one thing you know should be fixed but haven’t done it.. Why don’t you stop and go fix it then come back.. “We should have better backups, but we’re on a SAN so we should be fine really.” “Technically speaking that could happen, but what are the chances?” “We’ll just clean that up as a fast follow” ..and so on. In the age of tightening IT budgets, increased expectations of up time, availability and performance there is no room for complacency. Our customers and business units expect – no demand – the best. Complacency says “we will give you second best or hopefully good enough and we accept the risk and know this may hurt us later. Sometimes an organization will opt for “good enough” and I agree with the concept that at times the perfect can be the enemy of the good. But when we make those decisions in a vacuum and are not reporting them up and discussing them as an organization that is different. That is us unilaterally choosing to do something less than the best and purposefully playing a game of chance. 3 – “This device must accept interference from other devices but not create any” I’ve paraphrased this one – but it’s something the Federal Communications Commission – a federal agency in the United States that regulates electronic communication – requires of all manufacturers of any device that could cause or receive interference electronically. I blogged in depth about this here (http://www.straightpathsql.com/archives/2011/07/relationship-advice-from-the-fcc/) so I won’t go into much detail other than to say this… If we all operated more on the premise that we should do our best to not be the cause of conflict, and to be less easily offended and less upset when we perceive offense life would be easier in many areas! This doesn’t always cause the issues we are called in to help out. Not directly. But where we see it is in unhealthy relationships between the various technology teams at a client. We’ll see teams hoarding knowledge, not sharing well with others and almost working against other teams instead of working with them. If you trace these problems back far enough it often stems from someone or some group of people violating this principle from the FCC. To Sum It Up Technology problems are easy to solve. At Linchpin People we help many customers get past the toughest technological challenge – and at the end of the day it is really just a repeatable process of pattern based troubleshooting, logical thinking and starting at the beginning and carefully stepping through to the end. It’s easy at the end of the day. The tough part of what we do as consultants is the people skills. Being able to help get teams working together, being able to help teams take responsibility, to improve team to team communication? That is the difficult part, and we get to use the soft skills on every engagement. Work on professional development (http://professionaldevelopment.sqlpass.org/) and see continuing improvement here, not just with technology. I can teach just about anyone how to be an excellent DBA and performance tuner, but some of these soft skills are much more difficult to teach. If you want to get started with performance analytics and triage of virtualized SQL Servers with the help of experts, read more over at Fix Your SQL Server. Reference: Pinal Dave (http://blog.sqlauthority.com)Filed under: Notes from the Field, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL

Read the article
Best of Breed vs. Suite – Oracle’s SaaS Delivers Both

- by yaldahhakim

Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} The debate of which is better: “best of breed” business applications vs. an integrated suite is certainly not a new conversation. This has been argued between IT vendors and CIOs for years. It’s also important to clarify that “best of breed” does not necessarily translate into being the richest functionality; rather it’s often about just having the best fit solution to solve a specific business problem or need. So what does cloud have to do with the niche vs. suite debate? Consuming business applications in a cloud or SaaS deployment model can change the best of breed vs. suite discussion - if the cloud is done right. It’s having your cake and eating it too only better: you don’t have to gather all the ingredients or wait to bake your cake, and you can adjust how big of slice you take. Before you eat, it’s worth pausing to recall much of what we learned about IT over the last decade. These basic IT principles still hold true even though the financial model has changed from buying to renting. In other words, what’s under the technology hood still matters. Architecture and development methodologies like building an application based on open standards so it works with other systems - is still important. Data and information silos, complex integrations, and proprietary technologies that lock you in, are still bad. While some may argue that IT no longer matters with cloud, the opposite is actually true. If anything cloud can help return IT back to its rightful place as key strategic asset vs. a liability on the balance sheet. The “I” in CIO was never meant to stand for “integration” yet it’s amazing how much time and money is poured into these types of initiatives for most organizations each year. Rather the “I” needs to stand for “innovation”. This is where Oracle SaaS can uniquely help. Oracle’s application strategy has not really changed over the years. It’s always been about bringing the best and richest functionality across the enterprise to our customers while leveraging a common, standards-based, and enterprise-grade platform. So not jut best fit, but the best capabilities based on the input of thousands of enterprise customers across the globe. Oracle invests billions in R&D every year to add new capabilities to the broadest cloud portfolio in the industry, spanning across functional pillars like CRM, HCM, ERP, etc. And where it makes sense, Oracle combines key strategic acquisitions to complement organic functionality. The result is best of breed delivered in a suite. Again this is not something new. The game changer now with cloud is that it impacts HOW Oracle customers adopt the richest, most modern applications across the business – and continue on getting it. Consuming oracle applications in the cloud means you can adopt new capabilities and updates very quickly and easily. There’s no hardware to buy or software to manage. Oracle does it for you. Low upfront costs and an OpEx financial model is the easy part. Oracle Cloud Applications take it a big step further. For organizations that demand having the latest and richest functionality and accelerating the time to value from their IT investment, Oracle Cloud is the right path. It’s about holistically changing the “hows” and the “whys” of the organization by leveraging transformational innovations like social, mobile, and big data in a consistent and more powerful way. Not just about sales force automation or talent management. These technologies should impact all parts of the company and Oracle Cloud is the enterprise-grade delivery vehicle. Oracle SaaS helps break down barriers of adoption and is eases the headache of upgrades, investing in new supporting hardware, or adding internal expertise to manage it all. With Oracle Cloud, customers can get best of breed capabilities in either a full suite model or a la carte. And because it’s entirely built on open standards, it’s built to co-exist with existing IT investments. Updates can be automatic or delayed based on a customer’s requirements. And it’s complete – a full suite of cross pillar functionality. Even better, if you don’t like it, need more or less, just turn the dial up or down. Just like your utility bill, you pay for what you use, and can consume more or less power whenever you need it. Lower cost, lower investment risk, without compromising on functionality, security, or performance. Technology still matters in the cloud. So our cloud customers also like that when they adopt our cloud applications, they also get the best underlying technology, from the middleware and database platform down to infrastructure and Oracle’s engineered systems. Therefore it’s not just the greatest and latest in application functionality, but everything underneath that makes it work is also the latest and greatest. The best of breed technology stack powering best of breed business applications, and all delivered in a subscription based model. The best of both worlds. Yep, that’s the idea.

Read the article
SPARC T4-4 Beats 8-CPU IBM POWER7 on TPC-H @3000GB Benchmark

- by Brian

Oracle's SPARC T4-4 server delivered a world record TPC-H @3000GB benchmark result for systems with four processors. This result beats eight processor results from IBM (POWER7) and HP (x86). The SPARC T4-4 server also delivered better performance per core than these eight processor systems from IBM and HP. Comparisons below are based upon system to system comparisons, highlighting Oracle's complete software and hardware solution. This database world record result used Oracle's Sun Storage 2540-M2 arrays (rotating disk) connected to a SPARC T4-4 server running Oracle Solaris 11 and Oracle Database 11g Release 2 demonstrating the power of Oracle's integrated hardware and software solution. The SPARC T4-4 server based configuration achieved a TPC-H scale factor 3000 world record for four processor systems of 205,792 QphH@3000GB with price/performance of $4.10/QphH@3000GB. The SPARC T4-4 server with four SPARC T4 processors (total of 32 cores) is 7% faster than the IBM Power 780 server with eight POWER7 processors (total of 32 cores) on the TPC-H @3000GB benchmark. The SPARC T4-4 server is 36% better in price performance compared to the IBM Power 780 server on the TPC-H @3000GB Benchmark. The SPARC T4-4 server is 29% faster than the IBM Power 780 for data loading. The SPARC T4-4 server is up to 3.4 times faster than the IBM Power 780 server for the Refresh Function. The SPARC T4-4 server with four SPARC T4 processors is 27% faster than the HP ProLiant DL980 G7 server with eight x86 processors on the TPC-H @3000GB benchmark. The SPARC T4-4 server is 52% faster than the HP ProLiant DL980 G7 server for data loading. The SPARC T4-4 server is up to 3.2 times faster than the HP ProLiant DL980 G7 for the Refresh Function. The SPARC T4-4 server achieved a peak IO rate from the Oracle database of 17 GB/sec. This rate was independent of the storage used, as demonstrated by the TPC-H @3000TB benchmark which used twelve Sun Storage 2540-M2 arrays (rotating disk) and the TPC-H @1000TB benchmark which used four Sun Storage F5100 Flash Array devices (flash storage). [*] The SPARC T4-4 server showed linear scaling from TPC-H @1000GB to TPC-H @3000GB. This demonstrates that the SPARC T4-4 server can handle the increasingly larger databases required of DSS systems. [*] The SPARC T4-4 server benchmark results demonstrate a complete solution of building Decision Support Systems including data loading, business questions and refreshing data. Each phase usually has a time constraint and the SPARC T4-4 server shows superior performance during each phase. [*] The TPC believes that comparisons of results published with different scale factors are misleading and discourages such comparisons. Performance Landscape The table lists the leading TPC-H @3000GB results for non-clustered systems. TPC-H @3000GB, Non-Clustered Systems System Processor P/C/T – Memory Composite(QphH) $/perf($/QphH) Power(QppH) Throughput(QthH) Database Available SPARC Enterprise M9000 3.0 GHz SPARC64 VII+ 64/256/256 – 1024 GB 386,478.3 $18.19 316,835.8 471,428.6 Oracle 11g R2 09/22/11 SPARC T4-4 3.0 GHz SPARC T4 4/32/256 – 1024 GB 205,792.0 $4.10 190,325.1 222,515.9 Oracle 11g R2 05/31/12 SPARC Enterprise M9000 2.88 GHz SPARC64 VII 32/128/256 – 512 GB 198,907.5 $15.27 182,350.7 216,967.7 Oracle 11g R2 12/09/10 IBM Power 780 4.1 GHz POWER7 8/32/128 – 1024 GB 192,001.1 $6.37 210,368.4 175,237.4 Sybase 15.4 11/30/11 HP ProLiant DL980 G7 2.27 GHz Intel Xeon X7560 8/64/128 – 512 GB 162,601.7 $2.68 185,297.7 142,685.6 SQL Server 2008 10/13/10 P/C/T = Processors, Cores, Threads QphH = the Composite Metric (bigger is better) $/QphH = the Price/Performance metric in USD (smaller is better) QppH = the Power Numerical Quantity QthH = the Throughput Numerical Quantity The following table lists data load times and refresh function times during the power run. TPC-H @3000GB, Non-Clustered Systems Database Load & Database Refresh System Processor Data Loading(h:m:s) T4Advan RF1(sec) T4Advan RF2(sec) T4Advan SPARC T4-4 3.0 GHz SPARC T4 04:08:29 1.0x 67.1 1.0x 39.5 1.0x IBM Power 780 4.1 GHz POWER7 05:51:50 1.5x 147.3 2.2x 133.2 3.4x HP ProLiant DL980 G7 2.27 GHz Intel Xeon X7560 08:35:17 2.1x 173.0 2.6x 126.3 3.2x Data Loading = database load time RF1 = power test first refresh transaction RF2 = power test second refresh transaction T4 Advan = the ratio of time to T4 time Complete benchmark results found at the TPC benchmark website http://www.tpc.org. Configuration Summary and Results Hardware Configuration: SPARC T4-4 server 4 x SPARC T4 3.0 GHz processors (total of 32 cores, 128 threads) 1024 GB memory 8 x internal SAS (8 x 300 GB) disk drives External Storage: 12 x Sun Storage 2540-M2 array storage, each with 12 x 15K RPM 300 GB drives, 2 controllers, 2 GB cache Software Configuration: Oracle Solaris 11 11/11 Oracle Database 11g Release 2 Enterprise Edition Audited Results: Database Size: 3000 GB (Scale Factor 3000) TPC-H Composite: 205,792.0 QphH@3000GB Price/performance: $4.10/QphH@3000GB Available: 05/31/2012 Total 3 year Cost: $843,656 TPC-H Power: 190,325.1 TPC-H Throughput: 222,515.9 Database Load Time: 4:08:29 Benchmark Description The TPC-H benchmark is a performance benchmark established by the Transaction Processing Council (TPC) to demonstrate Data Warehousing/Decision Support Systems (DSS). TPC-H measurements are produced for customers to evaluate the performance of various DSS systems. These queries and updates are executed against a standard database under controlled conditions. Performance projections and comparisons between different TPC-H Database sizes (100GB, 300GB, 1000GB, 3000GB, 10000GB, 30000GB and 100000GB) are not allowed by the TPC. TPC-H is a data warehousing-oriented, non-industry-specific benchmark that consists of a large number of complex queries typical of decision support applications. It also includes some insert and delete activity that is intended to simulate loading and purging data from a warehouse. TPC-H measures the combined performance of a particular database manager on a specific computer system. The main performance metric reported by TPC-H is called the TPC-H Composite Query-per-Hour Performance Metric (QphH@SF, where SF is the number of GB of raw data, referred to as the scale factor). QphH@SF is intended to summarize the ability of the system to process queries in both single and multiple user modes. The benchmark requires reporting of price/performance, which is the ratio of the total HW/SW cost plus 3 years maintenance to the QphH. A secondary metric is the storage efficiency, which is the ratio of total configured disk space in GB to the scale factor. Key Points and Best Practices Twelve Sun Storage 2540-M2 arrays were used for the benchmark. Each Sun Storage 2540-M2 array contains 12 15K RPM drives and is connected to a single dual port 8Gb FC HBA using 2 ports. Each Sun Storage 2540-M2 array showed 1.5 GB/sec for sequential read operations and showed linear scaling, achieving 18 GB/sec with twelve Sun Storage 2540-M2 arrays. These were stand alone IO tests. The peak IO rate measured from the Oracle database was 17 GB/sec. Oracle Solaris 11 11/11 required very little system tuning. Some vendors try to make the point that storage ratios are of customer concern. However, storage ratio size has more to do with disk layout and the increasing capacities of disks – so this is not an important metric in which to compare systems. The SPARC T4-4 server and Oracle Solaris efficiently managed the system load of over one thousand Oracle Database parallel processes. Six Sun Storage 2540-M2 arrays were mirrored to another six Sun Storage 2540-M2 arrays on which all of the Oracle database files were placed. IO performance was high and balanced across all the arrays. The TPC-H Refresh Function (RF) simulates periodical refresh portion of Data Warehouse by adding new sales and deleting old sales data. Parallel DML (parallel insert and delete in this case) and database log performance are a key for this function and the SPARC T4-4 server outperformed both the IBM POWER7 server and HP ProLiant DL980 G7 server. (See the RF columns above.) See Also Transaction Processing Performance Council (TPC) Home Page Ideas International Benchmark Page SPARC T4-4 Server oracle.com OTN Oracle Solaris oracle.com OTN Oracle Database 11g Release 2 Enterprise Edition oracle.com OTN Sun Storage 2540-M2 Array oracle.com OTN Disclosure Statement TPC-H, QphH, $/QphH are trademarks of Transaction Processing Performance Council (TPC). For more information, see www.tpc.org. SPARC T4-4 205,792.0 QphH@3000GB, $4.10/QphH@3000GB, available 5/31/12, 4 processors, 32 cores, 256 threads; IBM Power 780 QphH@3000GB, 192,001.1 QphH@3000GB, $6.37/QphH@3000GB, available 11/30/11, 8 processors, 32 cores, 128 threads; HP ProLiant DL980 G7 162,601.7 QphH@3000GB, $2.68/QphH@3000GB available 10/13/10, 8 processors, 64 cores, 128 threads.

Read the article
Using Lightbox with _Screen

Although, I have to admit that I discovered Bernard Bout's ideas and concepts about implementing a lightbox in Visual FoxPro quite a while ago, there was no "spare" time in active projects that allowed me to have a closer look into his solution(s). Luckily, these days I received a demand to focus a little bit more on this. This article describes the steps about how to integrate and make use of Bernard's lightbox class in combination with _Screen in Visual FoxPro. The requirement in this project was to be able to visually lock the whole application (_Screen area) and guide the user to an information that should not be ignored easily. Depending on the importance any current user activity should be interrupted and focus put onto the notification. Getting the "meat", eh, source code Please check out Bernard's blog on Foxite directly in order to get the latest and greatest version. As time of writing this article I use version 6.0 as described in this blog entry: The Fastest Lightbox Ever The Lightbox class is sub-classed from the imgCanvas class from the GdiPlusX project on VFPx and therefore you need to have the source code of GdiPlusX as well, and integrate it into your development environment. The version I use is available here: Release GDIPlusX 1.20 As soon as you open the bbGdiLightbox class the first it, VFP might ask you to update the reference to the gdiplusx.vcx. As we have the sources, no problem and you have access to Bernard's code. The class itself is pretty easy to understand, some properties that you do not need to change and three methods: Setup(), ShowLightbox() and BeforeDraw() The challenge - _Screen or not? Reading Bernard's article about the fastest lightbox ever, he states the following: "The class will only work on a form. It will not support any other containers" Really? And what about _Screen? Isn't that a form class, too? Yes, of course it is but nonetheless trying to use _Screen directly will fail. Well, let's have look at the code to see why: WITH This .Left = 0 .Top = 0 .Height = ThisForm.Height .Width = ThisForm.Width .ZOrder(0) .Visible = .F.ENDWITH During the setup of the lightbox as well as while capturing the image as replacement for your forms and controls, the object reference Thisform is used. Which is a little bit restrictive to my opinion but let's continue. The second issue lies in the method ShowLightbox() and introduced by the call of .Bitmap.FromScreen(): Lparameters tlVisiblilty* tlVisiblilty - show or hide (T/F)* grab a screen dump with controlsIF tlVisiblilty Local loCaptureBmp As xfcBitmap Local lnTitleHeight, lnLeftBorder, lnTopBorder, lcImage, loImage lnTitleHeight = IIF(ThisForm.TitleBar = 1,Sysmetric(9),0) lnLeftBorder = IIF(ThisForm.BorderStyle < 2,0,Sysmetric(3)) lnTopBorder = IIF(ThisForm.BorderStyle < 2,0,Sysmetric(4)) With _Screen.System.Drawing loCaptureBmp = .Bitmap.FromScreen(ThisForm.HWnd,; lnLeftBorder,; lnTopBorder+lnTitleHeight,; ThisForm.Width ,; ThisForm.Height) ENDWITH * save it to a property This.capturebmp = loCaptureBmp ThisForm.SetAll("Visible",.F.) This.DraW() This.Visible = .T.ELSE ThisForm.SetAll("Visible",.T.) This.Visible = .F.ENDIF My first trials in using the class ended in an exception - GdiPlusError:OutOfMemory - thrown by the Bitmap object. Frankly speaking, this happened mainly because of my lack of knowledge about GdiPlusX. After reading some documentation, especially about the FromScreen() method I experimented a little bit. Capturing the visible area of _Screen actually was not the real problem but the dimensions I specified for the bitmap. The modifications - step by step First of all, it is to get rid of restrictive object references on Thisform and to change them into either This.Parent or more generic into This.oForm (even better: This.oControl). The Lightbox.Setup() method now sets the necessary object reference like so: *====================================================================* Initial setup* Default value: This.oControl = "This.Parent"* Alternative: This.oControl = "_Screen"*====================================================================With This .oControl = Evaluate(.oControl) If Vartype(.oControl) == T_OBJECT .Anchor = 0 .Left = 0 .Top = 0 .Width = .oControl.Width .Height = .oControl.Height .Anchor = 15 .ZOrder(0) .Visible = .F. EndIfEndwith Also, based on other developers' comments in Bernard articles on his lightbox concept and evolution I found the source code to handle the differences between a form and _Screen and goes into Lightbox.ShowLightbox() like this: *====================================================================* tlVisibility - show or hide (T/F)* grab a screen dump with controls*====================================================================Lparameters tlVisibility Local loControl m.loControl = This.oControl If m.tlVisibility Local loCaptureBmp As xfcBitmap Local lnTitleHeight, lnLeftBorder, lnTopBorder, lcImage, loImage lnTitleHeight = Iif(m.loControl.TitleBar = 1,Sysmetric(9),0) lnLeftBorder = Iif(m.loControl.BorderStyle < 2,0,Sysmetric(3)) lnTopBorder = Iif(m.loControl.BorderStyle < 2,0,Sysmetric(4)) With _Screen.System.Drawing If Upper(m.loControl.Name) == Upper("Screen") loCaptureBmp = .Bitmap.FromScreen(m.loControl.HWnd) Else loCaptureBmp = .Bitmap.FromScreen(m.loControl.HWnd,; lnLeftBorder,; lnTopBorder+lnTitleHeight,; m.loControl.Width ,; m.loControl.Height) EndIf Endwith * save it to a property This.CaptureBmp = loCaptureBmp m.loControl.SetAll("Visible",.F.) This.Draw() This.Visible = .T. Else This.CaptureBmp = .Null. m.loControl.SetAll("Visible",.T.) This.Visible = .F. Endif {loadposition content_adsense} Are we done? Almost... Although, Bernard says it clearly in his article: "Just drop the class on a form and call it as shown." It did not come clear to my mind in the first place with _Screen, but, yeah, he is right. Dropping the class on a form provides a permanent link between those two classes, it creates a valid This.Parent object reference. Bearing in mind that the lightbox class can not be "dropped" on the _Screen, we have to create the same type of binding during runtime execution like so: *====================================================================* Create global lightbox component*==================================================================== Local llOk, loException As Exception m.llOk = .F. m.loException = .Null. If Not Vartype(_Screen.Lightbox) == "O" Try _Screen.AddObject("Lightbox", "bbGdiLightbox") Catch To m.loException Assert .F. Message m.loException.Message EndTry EndIf m.llOk = (Vartype(_Screen.Lightbox) == "O")Return m.llOk Through runtime instantiation we create a valid binding to This.Parent in the lightbox object and the code works as expected with _Screen. Ease your life: Use properties instead of constants Having a closer look at the BeforeDraw() method might wet your appetite to simplify the code a little bit. Looking at the sample screenshots in Bernard's article you see several forms in different colors. This got me to modify the code like so: *====================================================================* Apply the actual lightbox effect on the captured bitmap.*====================================================================If Vartype(This.CaptureBmp) == T_OBJECT Local loGfx As xfcGraphics loGfx = This.oGfx With _Screen.System.Drawing loGfx.DrawImage(This.CaptureBmp,This.Rectangle,This.Rectangle,.GraphicsUnit.Pixel) * change the colours as needed here * possible colours are (220,128,0,0),(220,0,0,128) etc. loBrush = .SolidBrush.New(.Color.FromArgb( ; This.Opacity, .Color.FromRGB(This.BorderColor))) loGfx.FillRectangle(loBrush,This.Rectangle) EndwithEndif Create an additional property Opacity to specify the grade of translucency you would like to have without the need to change the code in each instance of the class. This way you only need to change the values of Opacity and BorderColor to tweak the appearance of your lightbox. This could be quite helpful to signalize different levels of importance (ie. green, yellow, orange, red, etc...) of notifications to the users of the application. Final thoughts Using the lightbox concept in combination with _Screen instead of forms is possible. Already Jim Wiggins comments in Bernard's article to loop through the _Screen.Forms collection in order to cascade the lightbox visibility to all active forms. Good idea. But honestly, I believe that instead of looping all forms one could use _Screen.SetAll("ShowLightbox", .T./.F., "Form") with Form.ShowLightbox_Access method to gain more speed. The modifications described above might provide even more features to your applications while consuming less resources and performance. Additionally, the restrictions to capture only forms does not exist anymore. Using _Screen you are able to capture and cover anything. The captured area of _Screen does not include any toolbars, docked windows, or menus. Therefore, it is advised to take this concept on a higher level and to combine it with additional classes that handle the state of toolbars, docked windows and menus. Which I did for the customer's project.

Read the article
Portal And Content - Content Integration - Best Practices

- by Stefan Krantz

Lately we have seen an increase in projects that have failed to either get user friendly content integration or non satisfactory performance. Our intention is to mitigate any knowledge gap that our previous post might have left you with, therefore this post will repeat some recommendation or reference back to old useful post. Moreover this post will help you understand ground up how to design, architect and implement business enabled, responsive and performing portals with complex requirements on business centric information publishing. Design the Information Model The key to successful portal deployments is Information modeling, it's a key task to understand the use case you designing for, therefore I have designed a set of question you need to ask yourself or your customer: Question: Who will own the content, IT or Business? Answer: BusinessQuestion: Who will publish the content, IT or Business? Answer: BusinessQuestion: Will there be multiple publishers? Answer: YesQuestion: Are the publishers computer scientist?Answer: NoQuestion: How often do the information changes, daily, weekly, monthly?Answer: Daily, weekly If your answers to the questions matches at least 2, we strongly recommend you design your content with following principles: Divide your pages in to logical sections, where each section is marked with its purpose Assign capabilities to each section, does it contain text, images, formatting and/or is it static and is populated through other contextual information Select editor/design element type WYSIWYG - Rich Text Plain Text - non-format text Image - Image object Static List - static list of formatted informationDynamic Data List - assembled information from multiple data files through CMIS query The result of such design map could look like following below examples: Based on the outcome of the required elements in the design column 3 from the left you will now simply design a data model in WebCenter Content - Site Studio by creating a Region Definition structure matching your design requirements.For more information on how to create a Region definition see following post: Region Definition Post - note see instruction 7 for details. Each region definition can now be used to instantiate data files, a data file will hold the actual data for each element in the region definition. Another way you can see this is to compare the region definition as an extension to the metadata model in WebCenter Content for each data file item. Design content templates With a solid dependable information model we can now proceed to template creation and page design, in this phase focuses on how to place the content sections from the region definition on the page via a Content Presenter template. Remember by creating content presenter templates you will leverage the latest and most integrated technology WebCenter has to offer. This phase is much easier since the you already have the information model and design wire-frames to base the logic on, however there is still few considerations to pay attention to: Base the template on ADF and make only necessary exceptions to markup when required Leverage ADF design components for Tabs, Accordions and other similar components, this way the design in the content published areas will comply with other design areas based on custom ADF taskflows There is no performance impact when using meta data or region definition based data All data access regardless of type, metadata or xml data it can be accessed via the Content Presenter - Node. See below for applied examples on how to access data Access metadata property from Document - #{node.propertyMap['myProp'].value}myProp in this example can be for instance (dDocName, dDocTitle, xComments or any other available metadata) Access element data from data file xml - #{node.propertyMap['[Region Definition Name]:[Element name]'].asTextHtml}Region Definition Name is the expect region definition that the current data file is instantiatingElement name is the element value you like to grab from the data file I recommend you read following useful post on content template topic:CMIS queries and template creation - note see instruction 9 for detailsStatic List template rendering For more information on templates:Single Item Content TemplateMulti Item Content TemplateExpression Language Internationalization Considerations When integrating content assets via content presenter you by now probably understand that the content item/data file is wired to the page, what is also pretty common at this stage is that the content item/data file only support one language since its not practical or business friendly to mix that into a complex structure. Therefore you will be left with a very common dilemma that you will have to either build a complete new portal for each locale, which is not an good option! However with little bit of information modeling and clear naming convention this can be addressed. Basically you can simply make sure that all content item/data file are named with a predictable naming convention like "Content1_EN" for the English rendition and "Content1_ES" for the Spanish rendition. This way through simple none complex customizations you will be able to dynamically switch the actual content item/data file just before rendering. By following proposed approach above you not only enable a simple mechanism for internationalized content you also preserve the functionality in the content presenter to support business accessible run-time publishing of information on existing and new pages. I recommend you read following useful post on Internationalization topics:Internationalize with Content Presenter Integrate with Review & Approval processes Today the Review and approval functionality and configuration is based out of WebCenter Content - Criteria Workflows. Criteria Workflows uses the metadata of the checked in document to evaluate if the document is under any review/approval process. So for instance if a Criteria Workflow is configured to force any documents with Version = "2" or "higher" and Content Type is "Instructions", any matching content item version on check in will now enter the workflow before getting released for general access. Few things to consider when configuring Criteria Workflows: Make sure to not trigger on version one for Content Items that are Data Files - if you trigger on version 1 you will not only approve an empty document you will also have a content presenter pointing to a none existing document - since the document will only be available after successful completion of the workflow Approval workflows sometimes requires more complex criteria, the recommendation if that is the case is that the meta data triggering such criteria is automatically populated, this can be achieved through many approaches including Content Profiles Criteria workflows are configured and managed in WebCenter Content Administration Applets where you can configure one or more workflows. When you configured Criteria workflows the Content Presenter will support the editors with the approval process directly inline in the "Contribution mode" of the portal. In addition to approve/reject and details of the task, the content presenter natively support the user to view the current and future version of the change he/she is approving. See below for example: Architectural recommendation To support review&approval processes - minimize the amount of data files per page Each CMIS query can consume significant time depending on the complexity of the query - minimize the amount of CMIS queries per page Use Content Presenter Templates based on ADF - this way you minimize the design considerations and optimize the usage of caching Implement the page in as few Data files as possible - simplifies publishing process, increases performance and simplifies release process Named data file (node) or list of named nodes when integrating to pages increases performance vs. querying for data Named data file (node) or list of named nodes when integrating to pages enables business centric page creation and publishing and reduces the need for IT department interaction Summary Just because one architectural decision solves a business problem it doesn't mean its the right one, when designing portals all architecture has to be in harmony and not impacting each other. For instance the most technical complex solution is not always the best since it will most likely defeat the business accessibility, performance or both, therefore the best approach is to first design for simplicity that even a non-technical user can operate, after that consider the performance impact and final look at the technology challenges these brings and workaround them first with out-of-the-box features, after that design and develop functions to complement the short comings.

Read the article
Granular Clipboard Control in Oracle IRM

- by martin.abrahams

One of the main leak prevention controls that customers are looking for is clipboard control. After all, there is little point in controlling access to a document if authorised users can simply make unprotected copies by use of the cut and paste mechanism. Oddly, for such a fundamental requirement, many solutions only offer very simplistic clipboard control - and require the customer to make an awkward choice between usability and security. In many cases, clipboard control is simply an ON-OFF option. By turning the clipboard OFF, you disable one of the most valuable edit functions known to man. Try working for any length of time without copying and pasting, and you'll soon appreciate how valuable that function is. Worse, some solutions disable the clipboard completely - not just for the protected document but for all of the various applications you have open at the time. Normal service is only resumed when you close the protected document. In this way, policy enforcement bleeds out of the particular assets you need to protect and interferes with the entire user experience. On the other hand, turning the clipboard ON satisfies a fundamental usability requirement - but also makes it really easy for users to create unprotected copies of sensitive information, maliciously or otherwise. All they need to do is paste into another document. If creating unprotected copies is this simple, you have to question how much you are really gaining by applying protection at all. You may not be allowed to edit, forward, or print the protected asset, but all you need to do is create a copy and work with that instead. And that activity would not be tracked in any way. So, a simple ON-OFF control creates a real tension between usability and security. If you are only using IRM on a small scale, perhaps security can outweigh usability - the business can put up with the restriction if it only applies to a handful of important documents. But try extending protection to large numbers of documents and large user communities, and the restriction rapidly becomes really unwelcome. I am aware of one solution that takes a different tack. Rather than disable the clipboard, pasting is always permitted, but protection is automatically applied to any document that you paste into. At first glance, this sounds great - protection travels with the content. However, at any scale this model may not be so appealing once you've had to deal with support calls from users who have accidentally applied protection to documents that really don't need it - which would be all too easily done. This may help control leakage, but it also pollutes the system with documents that have policies applied with no obvious rhyme or reason, and it can seriously inconvenience the business by making non-sensitive documents difficult to access. And what policy applies if you paste some protected content into an already protected document? Which policy applies? There are no prizes for guessing that Oracle IRM takes a rather different approach. The Oracle IRM Approach Oracle IRM offers a spectrum of clipboard controls between the extremes of ON and OFF, and it leverages the classification-based rights model to give granular control that satisfies both security and usability needs. Firstly, we take it for granted that if you have EDIT rights, of course you can use the clipboard within a given document. Why would we force you to retype a piece of content that you want to move from HERE... to HERE...? If the pasted content remains in the same document, it is equally well protected whether it be at the beginning, middle, or end - or all three. So, the first point is that Oracle IRM always enables the clipboard if you have the right to edit the file. Secondly, whether we enable or disable the clipboard, we only affect the protected document. That is, you can continue to use the clipboard in the usual way for unprotected documents and applications regardless of whether the clipboard is enabled or disabled for the protected document(s). And if you have multiple protected documents open, each may have the clipboard enabled or disabled independently, according to whether you have Edit rights for each. So, even for the simplest cases - the ON-OFF cases - Oracle IRM adds value by containing the effect to the protected documents rather than to the whole desktop environment. Now to the granular options between ON and OFF. Thanks to our classification model, we can define rights that enable pasting between documents in the same classification - ie. between documents that are protected by the same policy. So, if you are working on this month's financial report and you want to pull some data from last month's report, you can simply cut and paste between the two documents. The two documents are classified the same way, subject to the same policy, so the content is equally safe in both documents. However, if you try to paste the same data into an unprotected document or a document in a different classification, you can be prevented. Thus, the control balances legitimate user requirements to allow pasting with legitimate information security concerns to keep data protected. We can take this further. You may have the right to paste between related classifications of document. So, the CFO might want to copy some financial data into a board document, where the two documents are sealed to different classifications. The CFO's rights may well allow this, as it is a reasonable thing for a CFO to want to do. But policy might prevent the CFO from copying the same data into a classification that is accessible to external parties. The above option, to copy between classifications, may be for specific classifications or open-ended. That is, your rights might enable you to go from A to B but not to C, or you might be allowed to paste to any classification subject to your EDIT rights. As for so many features of Oracle IRM, our classification-based rights model makes this type of granular control really easy to manage - you simply define that pasting is permitted between classifications A and B, but omit C. Or you might define that pasting is permitted between all classifications, but not to unprotected locations. The classification model enables millions of documents to be controlled by a few such rules. Finally, you MIGHT have the option to paste anywhere - such that unprotected copies may be created. This is rare, but a legitimate configuration for some users, some use cases, and some classifications - but not something that you have to permit simply because the alternative is too restrictive. As always, these rights are defined in user roles - so different users are subject to different clipboard controls as required in different classifications. So, where most solutions offer just two clipboard options - ON-OFF or ON-but-encrypt-everything-you-touch - Oracle IRM offers real granularity that leverages our classification model. Indeed, I believe it is the lack of a classification model that makes such granularity impractical for other IRM solutions, because the matrix of rules for controlling pasting would be impossible to manage - there are so many documents to consider, and more are being created all the time.

Read the article
Identity Propagation across Web and Web Service - 11g

- by Prakash Yamuna

I was on a customer call recently and this topic came up. In fact since this topic seems to come up fairly frequently - I thought I would describe the recommended model for doing SSO for Web Apps and then doing Identity Propagation across the Back end web services. The Image below shows a typical flow: Here is a more detailed drill down of what happens at each step of the flow (the number in red in the diagram maps to the description below of the behind the scenes processing that happens in the stack). [1] The Web App is protected with OAM and so the typical SSO scenario is applicable. The Web App URL is protected in OAM. The Web Gate intercepts the request from the Browser to the Web App - if there is an OAM (SSO) token - then the Web Gate validates the OAM token. If there is no SSO token - then the user is directed to the login page - user enters credentials, user is authenticated and OAM token is created for that browser session. [2] Once the Web Gate validates the OAM token - the token is propagated to the WLS Server where the Web App is running. You need to ensure that you have configured the OAM Identity Asserter in the Weblogic domain. If the OAM Identity Asserter is configured, this will end up creating a JAAS Subject. Details can be found at: http://docs.oracle.com/cd/E23943_01/doc.1111/e15478/webgate.htm#CACIAEDJ [3] The Web Service client (in the Web App) is secured with one of the OWSM SAML Client Policies. If secured in this fashion, the OWSM Agent creates a SAML Token from the JAAS Subject (created in [2] by the OAM Identity Asserter) and injects it into the SOAP message. Steps for securing a JEE JAX-WS Proxy Client using OWSM Policies are documented at: http://docs.oracle.com/cd/E23943_01/web.1111/b32511/attaching.htm#BABBHHHC Note: As shown in the diagram - instead of building a JEE Web App - you can also use WebCenter and build portlets. If you are using WebCenter then you can follow the same architecture. Only the steps for securing WebCenter Portlets with OWSM is different. Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} http://docs.oracle.com/cd/E23943_01/webcenter.1111/e12405/wcadm_security_wss.htm#CIHEBAHB [4] The SOA Composite App is secured with OWSM SAML Service policy. OWSM Agent intercepts the incoming SOAP request and validates the SAML token and creates a JAAS Subject. [5] When the SOA Composite App tries to invoke the OSB Proxy Service, the SOA Composite App "Reference" is secured with OWSM SAML Client Policy. Here again OWSM Agent will create a new SAML Token from the JAAS Subject created in [4] by the OWSM Agent and inject it into the SOAP message. Steps for securing SOA Composite Apps (Service, Reference, Component) are documented at: Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} http://docs.oracle.com/cd/E23943_01/web.1111/b32511/attaching.htm#CEGDGIHD [6] When the request reaches the OSB Proxy Service, the Proxy Service is again secured with the OWSM SAML Token Service Policy. So the same steps are performed as in [4]. The end result is a JAAS Subject. Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} [7] When OSB needs to invoke the Business App Web Service, it goes through the OSB Business Service. The OSB Business Service is secured with OWSM SAML Client Policy and step [5] is repeated. Steps for securing OSB Proxy Service and OSB Business Services are document at: http://docs.oracle.com/cd/E23943_01/admin.1111/e15867/proxy_services.htm#OSBAG1097[8] Finally when the message reaches the Business App Web Service, this service is protected by OWSM SAML Service policy and step [4] is repeated by the OWSM Agent. Steps for securing Weblogic Web Services, ADF Web Services, etc are documented at: http://docs.oracle.com/cd/E23943_01/web.1111/b32511/attaching.htm#CEGCJDIF In the above description for purposes of brevity - I have not described which OWSM SAML policies one should use; OWSM ships with a number of SAML policies, I briefly described some of the trade-offs involved with the various SAML policies here. The diagram above and the accompanying description of what is happening in each step of the flow - assumes you are using "SAML SV" or SAML Bearer" based policies without an STS.

Read the article
Much Ado About Nothing: Stub Objects

- by user9154181

The Solaris 11 link-editor (ld) contains support for a new type of object that we call a stub object. A stub object is a shared object, built entirely from mapfiles, that supplies the same linking interface as the real object, while containing no code or data. Stub objects cannot be executed — the runtime linker will kill any process that attempts to load one. However, you can link to a stub object as a dependency, allowing the stub to act as a proxy for the real version of the object. You may well wonder if there is a point to producing an object that contains nothing but linking interface. As it turns out, stub objects are very useful for building large bodies of code such as Solaris. In the last year, we've had considerable success in applying them to one of our oldest and thorniest build problems. In this discussion, I will describe how we came to invent these objects, and how we apply them to building Solaris. This posting explains where the idea for stub objects came from, and details our long and twisty journey from hallway idea to standard link-editor feature. I expect that these details are mainly of interest to those who work on Solaris and its makefiles, those who have done so in the past, and those who work with other similar bodies of code. A subsequent posting will omit the history and background details, and instead discuss how to build and use stub objects. If you are mainly interested in what stub objects are, and don't care about the underlying software war stories, I encourage you to skip ahead. The Long Road To Stubs This all started for me with an email discussion in May of 2008, regarding a change request that was filed in 2002, entitled: 4631488 lib/Makefile is too patient: .WAITs should be reduced This CR encapsulates a number of cronic issues with Solaris builds: We build Solaris with a parallel make (dmake) that tries to build as much of the code base in parallel as possible. There is a lot of code to build, and we've long made use of parallelized builds to get the job done quicker. This is even more important in today's world of massively multicore hardware. Solaris contains a large number of executables and shared objects. Executables depend on shared objects, and shared objects can depend on each other. Before you can build an object, you need to ensure that the objects it needs have been built. This implies a need for serialization, which is in direct opposition to the desire to build everying in parallel. To accurately build objects in the right order requires an accurate set of make rules defining the things that depend on each other. This sounds simple, but the reality is quite complex. In practice, having programmers explicitly specify these dependencies is a losing strategy: It's really hard to get right. It's really easy to get it wrong and never know it because things build anyway. Even if you get it right, it won't stay that way, because dependencies between objects can change over time, and make cannot help you detect such drifing. You won't know that you got it wrong until the builds break. That can be a long time after the change that triggered the breakage happened, making it hard to connect the cause and the effect. Usually this happens just before a release, when the pressure is on, its hard to think calmly, and there is no time for deep fixes. As a poor compromise, the libraries in core Solaris were built using a set of grossly incomplete hand written rules, supplemented with a number of dmake .WAIT directives used to group the libraries into sets of non-interacting groups that can be built in parallel because we think they don't depend on each other. From time to time, someone will suggest that we could analyze the built objects themselves to determine their dependencies and then generate make rules based on those relationships. This is possible, but but there are complications that limit the usefulness of that approach: To analyze an object, you have to build it first. This is a classic chicken and egg scenario. You could analyze the results of a previous build, but then you're not necessarily going to get accurate rules for the current code. It should be possible to build the code without having a built workspace available. The analysis will take time, and remember that we're constantly trying to make builds faster, not slower. By definition, such an approach will always be approximate, and therefore only incremantally more accurate than the hand written rules described above. The hand written rules are fast and cheap, while this idea is slow and complex, so we stayed with the hand written approach. Solaris was built that way, essentially forever, because these are genuinely difficult problems that had no easy answer. The makefiles were full of build races in which the right outcomes happened reliably for years until a new machine or a change in build server workload upset the accidental balance of things. After figuring out what had happened, you'd mutter "How did that ever work?", add another incomplete and soon to be inaccurate make dependency rule to the system, and move on. This was not a satisfying solution, as we tend to be perfectionists in the Solaris group, but we didn't have a better answer. It worked well enough, approximately. And so it went for years. We needed a different approach — a new idea to cut the Gordian Knot. In that discussion from May 2008, my fellow linker-alien Rod Evans had the initial spark that lead us to a game changing series of realizations: The link-editor is used to link objects together, but it only uses the ELF metadata in the object, consisting of symbol tables, ELF versioning sections, and similar data. Notably, it does not look at, or understand, the machine code that makes an object useful at runtime. If you had an object that only contained the ELF metadata for a dependency, but not the code or data, the link-editor would find it equally useful for linking, and would never know the difference. Call it a stub object. In the core Solaris OS, we require all objects to be built with a link-editor mapfile that describes all of its publically available functions and data. Could we build a stub object using the mapfile for the real object? It ought to be very fast to build stub objects, as there are no input objects to process. Unlike the real object, stub objects would not actually require any dependencies, and so, all of the stubs for the entire system could be built in parallel. When building the real objects, one could link against the stub objects instead of the real dependencies. This means that all the real objects can be built built in parallel too, without any serialization. We could replace a system that requires perfect makefile rules with a system that requires no ordering rules whatsoever. The results would be considerably more robust. We immediately realized that this idea had potential, but also that there were many details to sort out, lots of work to do, and that perhaps it wouldn't really pan out. As is often the case, it would be necessary to do the work and see how it turned out. Following that conversation, I set about trying to build a stub object. We determined that a faithful stub has to do the following: Present the same set of global symbols, with the same ELF versioning, as the real object. Functions are simple — it suffices to have a symbol of the right type, possibly, but not necessarily, referencing a null function in its text segment. Copy relocations make data more complicated to stub. The possibility of a copy relocation means that when you create a stub, the data symbols must have the actual size of the real data. Any error in this will go uncaught at link time, and will cause tragic failures at runtime that are very hard to diagnose. For reasons too obscure to go into here, involving tentative symbols, it is also important that the data reside in bss, or not, matching its placement in the real object. If the real object has more than one symbol pointing at the same data item, we call these aliased symbols. All data symbols in the stub object must exhibit the same aliasing as the real object. We imagined the stub library feature working as follows: A command line option to ld tells it to produce a stub rather than a real object. In this mode, only mapfiles are examined, and any object or shared libraries on the command line are are ignored. The extra information needed (function or data, size, and bss details) would be added to the mapfile. When building the real object instead of the stub, the extra information for building stubs would be validated against the resulting object to ensure that they match. In exploring these ideas, I immediately run headfirst into the reality of the original mapfile syntax, a subject that I would later write about as The Problem(s) With Solaris SVR4 Link-Editor Mapfiles. The idea of extending that poor language was a non-starter. Until a better mapfile syntax became available, which seemed unlikely in 2008, the solution could not involve extentions to the mapfile syntax. Instead, we cooked up the idea (hack) of augmenting mapfiles with stylized comments that would carry the necessary information. A typical definition might look like: # DATA(i386) __iob 0x3c0 # DATA(amd64,sparcv9) __iob 0xa00 # DATA(sparc) __iob 0x140 iob; A further problem then became clear: If we can't extend the mapfile syntax, then there's no good way to extend ld with an option to produce stub objects, and to validate them against the real objects. The idea of having ld read comments in a mapfile and parse them for content is an unacceptable hack. The entire point of comments is that they are strictly for the human reader, and explicitly ignored by the tool. Taking all of these speed bumps into account, I made a new plan: A perl script reads the mapfiles, generates some small C glue code to produce empty functions and data definitions, compiles and links the stub object from the generated glue code, and then deletes the generated glue code. Another perl script used after both objects have been built, to compare the real and stub objects, using data from elfdump, and validate that they present the same linking interface. By June 2008, I had written the above, and generated a stub object for libc. It was a useful prototype process to go through, and it allowed me to explore the ideas at a deep level. Ultimately though, the result was unsatisfactory as a basis for real product. There were so many issues: The use of stylized comments were fine for a prototype, but not close to professional enough for shipping product. The idea of having to document and support it was a large concern. The ideal solution for stub objects really does involve having the link-editor accept the same arguments used to build the real object, augmented with a single extra command line option. Any other solution, such as our prototype script, will require makefiles to be modified in deeper ways to support building stubs, and so, will raise barriers to converting existing code. A validation script that rederives what the linker knew when it built an object will always be at a disadvantage relative to the actual linker that did the work. A stub object should be identifyable as such. In the prototype, there was no tag or other metadata that would let you know that they weren't real objects. Being able to identify a stub object in this way means that the file command can tell you what it is, and that the runtime linker can refuse to try and run a program that loads one. At that point, we needed to apply this prototype to building Solaris. As you might imagine, the task of modifying all the makefiles in the core Solaris code base in order to do this is a massive task, and not something you'd enter into lightly. The quality of the prototype just wasn't good enough to justify that sort of time commitment, so I tabled the project, putting it on my list of long term things to think about, and moved on to other work. It would sit there for a couple of years. Semi-coincidentally, one of the projects I tacked after that was to create a new mapfile syntax for the Solaris link-editor. We had wanted to do something about the old mapfile syntax for many years. Others before me had done some paper designs, and a great deal of thought had already gone into the features it should, and should not have, but for various reasons things had never moved beyond the idea stage. When I joined Sun in late 2005, I got involved in reviewing those things and thinking about the problem. Now in 2008, fresh from relearning for the Nth time why the old mapfile syntax was a huge impediment to linker progress, it seemed like the right time to tackle the mapfile issue. Paving the way for proper stub object support was not the driving force behind that effort, but I certainly had them in mind as I moved forward. The new mapfile syntax, which we call version 2, integrated into Nevada build snv_135 in in February 2010: 6916788 ld version 2 mapfile syntax PSARC/2009/688 Human readable and extensible ld mapfile syntax In order to prove that the new mapfile syntax was adequate for general purpose use, I had also done an overhaul of the ON consolidation to convert all mapfiles to use the new syntax, and put checks in place that would ensure that no use of the old syntax would creep back in. That work went back into snv_144 in June 2010: 6916796 OSnet mapfiles should use version 2 link-editor syntax That was a big putback, modifying 517 files, adding 18 new files, and removing 110 old ones. I would have done this putback anyway, as the work was already done, and the benefits of human readable syntax are obvious. However, among the justifications listed in CR 6916796 was this We anticipate adding additional features to the new mapfile language that will be applicable to ON, and which will require all sharable object mapfiles to use the new syntax. I never explained what those additional features were, and no one asked. It was premature to say so, but this was a reference to stub objects. By that point, I had already put together a working prototype link-editor with the necessary support for stub objects. I was pleased to find that building stubs was indeed very fast. On my desktop system (Ultra 24), an amd64 stub for libc can can be built in a fraction of a second: % ptime ld -64 -z stub -o stubs/libc.so.1 -G -hlibc.so.1 \ -ztext -zdefs -Bdirect ... real 0.019708910 user 0.010101680 sys 0.008528431 In order to go from prototype to integrated link-editor feature, I knew that I would need to prove that stub objects were valuable. And to do that, I knew that I'd have to switch the Solaris ON consolidation to use stub objects and evaluate the outcome. And in order to do that experiment, ON would first need to be converted to version 2 mapfiles. Sub-mission accomplished. Normally when you design a new feature, you can devise reasonably small tests to show it works, and then deploy it incrementally, letting it prove its value as it goes. The entire point of stub objects however was to demonstrate that they could be successfully applied to an extremely large and complex code base, and specifically to solve the Solaris build issues detailed above. There was no way to finesse the matter — in order to move ahead, I would have to successfully use stub objects to build the entire ON consolidation and demonstrate their value. In software, the need to boil the ocean can often be a warning sign that things are trending in the wrong direction. Conversely, sometimes progress demands that you build something large and new all at once. A big win, or a big loss — sometimes all you can do is try it and see what happens. And so, I spent some time staring at ON makefiles trying to get a handle on how things work, and how they'd have to change. It's a big and messy world, full of complex interactions, unspecified dependencies, special cases, and knowledge of arcane makefile features... ...and so, I backed away, put it down for a few months and did other work... ...until the fall, when I felt like it was time to stop thinking and pondering (some would say stalling) and get on with it. Without stubs, the following gives a simplified high level view of how Solaris is built: An initially empty directory known as the proto, and referenced via the ROOT makefile macro is established to receive the files that make up the Solaris distribution. A top level setup rule creates the proto area, and performs operations needed to initialize the workspace so that the main build operations can be launched, such as copying needed header files into the proto area. Parallel builds are launched to build the kernel (usr/src/uts), libraries (usr/src/lib), and commands. The install makefile target builds each item and delivers a copy to the proto area. All libraries and executables link against the objects previously installed in the proto, implying the need to synchronize the order in which things are built. Subsequent passes run lint, and do packaging. Given this structure, the additions to use stub objects are: A new second proto area is established, known as the stub proto and referenced via the STUBROOT makefile macro. The stub proto has the same structure as the real proto, but is used to hold stub objects. All files in the real proto are delivered as part of the Solaris product. In contrast, the stub proto is used to build the product, and then thrown away. A new target is added to library Makefiles called stub. This rule builds the stub objects. The ld command is designed so that you can build a stub object using the same ld command line you'd use to build the real object, with the addition of a single -z stub option. This means that the makefile rules for building the stub objects are very similar to those used to build the real objects, and many existing makefile definitions can be shared between them. A new target is added to the Makefiles called stubinstall which delivers the stub objects built by the stub rule into the stub proto. These rules reuse much of existing plumbing used by the existing install rule. The setup rule runs stubinstall over the entire lib subtree as part of its initialization. All libraries and executables link against the objects in the stub proto rather than the main proto, and can therefore be built in parallel without any synchronization. There was no small way to try this that would yield meaningful results. I would have to take a leap of faith and edit approximately 1850 makefiles and 300 mapfiles first, trusting that it would all work out. Once the editing was done, I'd type make and see what happened. This took about 6 weeks to do, and there were many dark days when I'd question the entire project, or struggle to understand some of the many twisted and complex situations I'd uncover in the makefiles. I even found a couple of new issues that required changes to the new stub object related code I'd added to ld. With a substantial amount of encouragement and help from some key people in the Solaris group, I eventually got the editing done and stub objects for the entire workspace built. I found that my desktop system could build all the stub objects in the workspace in roughly a minute. This was great news, as it meant that use of the feature is effectively free — no one was likely to notice or care about the cost of building them. After another week of typing make, fixing whatever failed, and doing it again, I succeeded in getting a complete build! The next step was to remove all of the make rules and .WAIT statements dedicated to controlling the order in which libraries under usr/src/lib are built. This came together pretty quickly, and after a few more speed bumps, I had a workspace that built cleanly and looked like something you might actually be able to integrate someday. This was a significant milestone, but there was still much left to do. I turned to doing full nightly builds. Every type of build (open, closed, OpenSolaris, export, domestic) had to be tried. Each type failed in a new and unique way, requiring some thinking and rework. As things came together, I became aware of things that could have been done better, simpler, or cleaner, and those things also required some rethinking, the seeking of wisdom from others, and some rework. After another couple of weeks, it was in close to final form. My focus turned towards the end game and integration. This was a huge workspace, and needed to go back soon, before changes in the gate would made merging increasingly difficult. At this point, I knew that the stub objects had greatly simplified the makefile logic and uncovered a number of race conditions, some of which had been there for years. I assumed that the builds were faster too, so I did some builds intended to quantify the speedup in build time that resulted from this approach. It had never occurred to me that there might not be one. And so, I was very surprised to find that the wall clock build times for a stock ON workspace were essentially identical to the times for my stub library enabled version! This is why it is important to always measure, and not just to assume. One can tell from first principles, based on all those removed dependency rules in the library makefile, that the stub object version of ON gives dmake considerably more opportunities to overlap library construction. Some hypothesis were proposed, and shot down: Could we have disabled dmakes parallel feature? No, a quick check showed things being build in parallel. It was suggested that we might be I/O bound, and so, the threads would be mostly idle. That's a plausible explanation, but system stats didn't really support it. Plus, the timing between the stub and non-stub cases were just too suspiciously identical. Are our machines already handling as much parallelism as they are capable of, and unable to exploit these additional opportunities? Once again, we didn't see the evidence to back this up. Eventually, a more plausible and obvious reason emerged: We build the libraries and commands (usr/src/lib, usr/src/cmd) in parallel with the kernel (usr/src/uts). The kernel is the long leg in that race, and so, wall clock measurements of build time are essentially showing how long it takes to build uts. Although it would have been nice to post a huge speedup immediately, we can take solace in knowing that stub objects simplify the makefiles and reduce the possibility of race conditions. The next step in reducing build time should be to find ways to reduce or overlap the uts part of the builds. When that leg of the build becomes shorter, then the increased parallelism in the libs and commands will pay additional dividends. Until then, we'll just have to settle for simpler and more robust. And so, I integrated the link-editor support for creating stub objects into snv_153 (November 2010) with 6993877 ld should produce stub objects PSARC/2010/397 ELF Stub Objects followed by the work to convert the ON consolidation in snv_161 (February 2011) with 7009826 OSnet should use stub objects 4631488 lib/Makefile is too patient: .WAITs should be reduced This was a huge putback, with 2108 modified files, 8 new files, and 2 removed files. Due to the size, I was allowed a window after snv_160 closed in which to do the putback. It went pretty smoothly for something this big, a few more preexisting race conditions would be discovered and addressed over the next few weeks, and things have been quiet since then. Conclusions and Looking Forward Solaris has been built with stub objects since February. The fact that developers no longer specify the order in which libraries are built has been a big success, and we've eliminated an entire class of build error. That's not to say that there are no build races left in the ON makefiles, but we've taken a substantial bite out of the problem while generally simplifying and improving things. The introduction of a stub proto area has also opened some interesting new possibilities for other build improvements. As this article has become quite long, and as those uses do not involve stub objects, I will defer that discussion to a future article.

Read the article
How to Achieve OC4J RMI Load Balancing

- by fip

This is an old, Oracle SOA and OC4J 10G topic. In fact this is not even a SOA topic per se. Questions of RMI load balancing arise when you developed custom web applications accessing human tasks running off a remote SOA 10G cluster. Having returned from a customer who faced challenges with OC4J RMI load balancing, I felt there is still some confusions in the field how OC4J RMI load balancing work. Hence I decide to dust off an old tech note that I wrote a few years back and share it with the general public. Here is the tech note: Overview A typical use case in Oracle SOA is that you are building web based, custom human tasks UI that will interact with the task services housed in a remote BPEL 10G cluster. Or, in a more generic way, you are just building a web based application in Java that needs to interact with the EJBs in a remote OC4J cluster. In either case, you are talking to an OC4J cluster as RMI client. Then immediately you must ask yourself the following questions: 1. How do I make sure that the web application, as an RMI client, even distribute its load against all the nodes in the remote OC4J cluster? 2. How do I make sure that the web application, as an RMI client, is resilient to the node failures in the remote OC4J cluster, so that in the unlikely case when one of the remote OC4J nodes fail, my web application will continue to function? That is the topic of how to achieve load balancing with OC4J RMI client. Solutions You need to configure and code RMI load balancing in two places: 1. Provider URL can be specified with a comma separated list of URLs, so that the initial lookup will land to one of the available URLs. 2. Choose a proper value for the oracle.j2ee.rmi.loadBalance property, which, along side with the PROVIDER_URL property, is one of the JNDI properties passed to the JNDI lookup.(http://docs.oracle.com/cd/B31017_01/web.1013/b28958/rmi.htm#BABDGFBI) More details below: About the PROVIDER_URL The JNDI property java.name.provider.url's job is, when the client looks up for a new context at the very first time in the client session, to provide a list of RMI context The value of the JNDI property java.name.provider.url goes by the format of a single URL, or a comma separate list of URLs. A single URL. For example: opmn:ormi://host1:6003:oc4j_instance1/appName1 A comma separated list of multiple URLs. For examples: opmn:ormi://host1:6003:oc4j_instanc1/appName, opmn:ormi://host2:6003:oc4j_instance1/appName, opmn:ormi://host3:6003:oc4j_instance1/appName When the client looks up for a new Context the very first time in the client session, it sends a query against the OPMN referenced by the provider URL. The OPMN host and port specifies the destination of such query, and the OC4J instance name and appName are actually the “where clause” of the query. When the PROVIDER URL reference a single OPMN server Let's consider the case when the provider url only reference a single OPMN server of the destination cluster. In this case, that single OPMN server receives the query and returns a list of the qualified Contexts from all OC4Js within the cluster, even though there is a single OPMN server in the provider URL. A context represent a particular starting point at a particular server for subsequent object lookup. For example, if the URL is opmn:ormi://host1:6003:oc4j_instance1/appName, then, OPMN will return the following contexts: appName on oc4j_instance1 on host1 appName on oc4j_instance1 on host2, appName on oc4j_instance1 on host3, (provided that host1, host2, host3 are all in the same cluster) Please note that One OPMN will be sufficient to find the list of all contexts from the entire cluster that satisfy the JNDI lookup query. You can do an experiment by shutting down appName on host1, and observe that OPMN on host1 will still be able to return you appname on host2 and appName on host3. When the PROVIDER URL reference a comma separated list of multiple OPMN servers When the JNDI propery java.naming.provider.url references a comma separated list of multiple URLs, the lookup will return the exact same things as with the single OPMN server: a list of qualified Contexts from the cluster. The purpose of having multiple OPMN servers is to provide high availability in the initial context creation, such that if OPMN at host1 is unavailable, client will try the lookup via OPMN on host2, and so on. After the initial lookup returns and cache a list of contexts, the JNDI URL(s) are no longer used in the same client session. That explains why removing the 3rd URL from the list of JNDI URLs will not stop the client from getting the EJB on the 3rd server. About the oracle.j2ee.rmi.loadBalance Property After the client acquires the list of contexts, it will cache it at the client side as “list of available RMI contexts”. This list includes all the servers in the destination cluster. This list will stay in the cache until the client session (JVM) ends. The RMI load balancing against the destination cluster is happening at the client side, as the client is switching between the members of the list. Whether and how often the client will fresh the Context from the list of Context is based on the value of the oracle.j2ee.rmi.loadBalance. The documentation at http://docs.oracle.com/cd/B31017_01/web.1013/b28958/rmi.htm#BABDGFBI list all the available values for the oracle.j2ee.rmi.loadBalance. Value Description client If specified, the client interacts with the OC4J process that was initially chosen at the first lookup for the entire conversation. context Used for a Web client (servlet or JSP) that will access EJBs in a clustered OC4J environment. If specified, a new Context object for a randomly-selected OC4J instance will be returned each time InitialContext() is invoked. lookup Used for a standalone client that will access EJBs in a clustered OC4J environment. If specified, a new Context object for a randomly-selected OC4J instance will be created each time the client calls Context.lookup(). Please note the regardless of the setting of oracle.j2ee.rmi.loadBalance property, the “refresh” only occurs at the client. The client can only choose from the "list of available context" that was returned and cached from the very first lookup. That is, the client will merely get a new Context object from the “list of available RMI contexts” from the cache at the client side. The client will NOT go to the OPMN server again to get the list. That also implies that if you are adding a node to the server cluster AFTER the client’s initial lookup, the client would not know it because neither the server nor the client will initiate a refresh of the “list of available servers” to reflect the new node. About High Availability (i.e. Resilience Against Node Failure of Remote OC4J Cluster) What we have discussed above is about load balancing. Let's also discuss high availability. This is how the High Availability works in RMI: when the client use the context but get an exception such as socket is closed, it knows that the server referenced by that Context is problematic and will try to get another unused Context from the “list of available contexts”. Again, this list is the list that was returned and cached at the very first lookup in the entire client session.

Read the article
SQL SERVER – Thinking about Deprecated, Discontinued Features and Breaking Changes while Upgrading to SQL Server 2012 – Guest Post by Nakul Vachhrajani

- by pinaldave

Nakul Vachhrajani is a Technical Specialist and systems development professional with iGATE having a total IT experience of more than 7 years. Nakul is an active blogger with BeyondRelational.com (150+ blogs), and can also be found on forums at SQLServerCentral and BeyondRelational.com. Nakul has also been a guest columnist for SQLAuthority.com and SQLServerCentral.com. Nakul presented a webcast on the “Underappreciated Features of Microsoft SQL Server” at the Microsoft Virtual Tech Days Exclusive Webcast series (May 02-06, 2011) on May 06, 2011. He is also the author of a research paper on Database upgrade methodologies, which was published in a CSI journal, published nationwide. In addition to his passion about SQL Server, Nakul also contributes to the academia out of personal interest. He visits various colleges and universities as an external faculty to judge project activities being carried out by the students. Disclaimer: The opinions expressed herein are his own personal opinions and do not represent his employer’s view in anyway. Blog | LinkedIn | Twitter | Google+ Let us hear the thoughts of Nakul in first person - Those who have been following my blogs would be aware that I am recently running a series on the database engine features that have been deprecated in Microsoft SQL Server 2012. Based on the response that I have received, I was quite surprised to know that most of the audience found these to be breaking changes, when in fact, they were not! It was then that I decided to write a little piece on how to plan your database upgrade such that it works with the next version of Microsoft SQL Server. Please note that the recommendations made in this article are high-level markers and are intended to help you think over the specific steps that you would need to take to upgrade your database. Refer the documentation – Understand the terms Change is the only constant in this world. Therefore, whenever customer requirements, newer architectures and designs require software vendors to make a change to the keywords, functions, etc; they ensure that they provide their end users sufficient time to migrate over to the new standards before dropping off the old ones. Microsoft does that too with it’s Microsoft SQL Server product. Whenever a new SQL Server release is announced, it comes with a list of the following features: Breaking changes These are changes that would break your currently running applications, scripts or functionalities that are based on earlier version of Microsoft SQL Server These are mostly features whose behavior has been changed keeping in mind the newer architectures and designs Lesson: These are the changes that you need to be most worried about! Discontinued features These features are no longer available in the associated version of Microsoft SQL Server These features used to be “deprecated” in the prior release Lesson: Without these changes, your database would not be compliant/may not work with the version of Microsoft SQL Server under consideration Deprecated features These features are those that are still available in the current version of Microsoft SQL Server, but are scheduled for removal in a future version. These may be removed in either the next version or any other future version of Microsoft SQL Server The features listed for deprecation will compose the list of discontinued features in the next version of SQL Server Lesson: Plan to make necessary changes required to remove/replace usage of the deprecated features with the latest recommended replacements Once a feature appears on the list, it moves from bottom to the top, i.e. it is first marked as “Deprecated” and then “Discontinued”. We know of “Breaking change” comes later on in the product life cycle. What this means is that if you want to know what features would not work with SQL Server 2012 (and you are currently using SQL Server 2008 R2), you need to refer the list of breaking changes and discontinued features in SQL Server 2012. Use the tools! There are a lot of tools and technologies around us, but it is rarely that I find teams using these tools religiously and to the best of their potential. Below are the top two tools, from Microsoft, that I use every time I plan a database upgrade. The SQL Server Upgrade Advisor Ever since SQL Server 2005 was announced, Microsoft provides a small, very light-weight tool called the “SQL Server upgrade advisor”. The upgrade advisor analyzes installed components from earlier versions of SQL Server, and then generates a report that identifies issues to fix either before or after you upgrade. The analysis examines objects that can be accessed, such as scripts, stored procedures, triggers, and trace files. Upgrade Advisor cannot analyze desktop applications or encrypted stored procedures. Refer the links towards the end of the post to know how to get the Upgrade Advisor. The SQL Server Profiler Another great tool that you can use is the one most SQL Server developers & administrators use often – the SQL Server profiler. SQL Server Profiler provides functionality to monitor the “Deprecation” event, which contains: Deprecation announcement – equivalent to features to be deprecated in a future release of SQL Server Deprecation final support – equivalent to features to be deprecated in the next release of SQL Server You can learn more using the links towards the end of the post. A basic checklist There are a lot of finer points that need to be taken care of when upgrading your database. But, it would be worth-while to identify a few basic steps in order to make your database compliant with the next version of SQL Server: Monitor the current application workload (on a test bed) via the Profiler in order to identify usage of features marked as Deprecated If none appear, you are all set! (This almost never happens) Note down all the offending queries and feature usages Run analysis sessions using the SQL Server upgrade advisor on your database Based on the inputs from the analysis report and Profiler trace sessions, Incorporate solutions for the breaking changes first Next, incorporate solutions for the discontinued features Revisit and document the upgrade strategy for your deployment scenarios Revisit the fall-back, i.e. rollback strategies in case the upgrades fail Because some programming changes are dependent upon the SQL server version, this may need to be done in consultation with the development teams Before any other enhancements are incorporated by the development team, send out the database changes into QA QA strategy should involve a comparison between an environment running the old version of SQL Server against the new one Because minimal application changes have gone in (essential changes for SQL Server version compliance only), this would be possible As an ongoing activity, keep incorporating changes recommended as per the deprecated features list As a DBA, update your coding standards to ensure that the developers are using ANSI compliant code – this code will require a change only if the ANSI standard changes Remember this: Change management is a continuous process. Keep revisiting the product release notes and incorporate recommended changes to stay prepared for the next release of SQL Server. May the power of SQL Server be with you! Links Referenced in this post Breaking changes in SQL Server 2012: Link Discontinued features in SQL Server 2012: Link Get the upgrade advisor from the Microsoft Download Center at: Link Upgrade Advisor page on MSDN: Link Profiler: Review T-SQL code to identify objects no longer supported by Microsoft: Link Upgrading to SQL Server 2012 by Vinod Kumar: Link Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology Tagged: Upgrade

Read the article
Reg Gets a Job at Red Gate (and what happens behind the scenes)

- by red(at)work

Mr Reg Gater works at one of Cambridge’s many high-tech companies. He doesn’t love his job, but he puts up with it because... well, it could be worse. Every day he drives to work around the Red Gate roundabout, wondering what his boss is going to blame him for today, and wondering if there could be a better job out there for him. By late morning he already feels like handing his notice in. He got the hacky look from his boss for being 5 minutes late, and then they ran out of tea. Again. He goes to the local sandwich shop for lunch, and picks up a Red Gate job menu and a Book of Red Gate while he’s waiting for his order. That night, he goes along to Cambridge Geek Nights and sees some very enthusiastic Red Gaters talking about the work they do; it sounds interesting and, of all things, fun. He takes a quick look at the job vacancies on the Red Gate website, and an hour later realises he’s still there – looking at videos, photos and people profiles. He especially likes the Red Gate’s Got Talent page, and is very impressed with Simon Johnson’s marathon time. He thinks that he’d quite like to work with such awesome people. It just so happens that Red Gate recently decided that they wanted to hire another hot shot team member. Behind the scenes, the wheels were set in motion: the recruitment team met with the hiring manager to understand exactly what they’re looking for, and to decide what interview tests to do, who will do the interviews, and to kick-start any interview training those people might need. Next up, a job description and job advert were written, and the job was put on the market. Reg applies, and his CV lands in the Recruitment team’s inbox and they open it up with eager anticipation that Reg could be the next awesome new starter. He looks good, and in a jiffy they’ve arranged an interview. Reg arrives for his interview, and is greeted by a smiley receptionist. She offers him a selection of drinks and he feels instantly relaxed. A couple of interviews and an assessment later, he gets a job offer. We make his day and he makes ours by accepting, and becoming one of the 60 new starters so far this year. Behind the scenes, things start moving all over again. The HR team arranges for a “Welcome” goodie box to be whisked out to him, prepares his contract, sends an email to Information Services (Or IS for short - we’ll come back to them), keeps in touch with Reg to make sure he knows what to expect on his first day, and of course asks him to fill in the all-important wiki questionnaire so his new colleagues can start to get to know him before he even joins. Meanwhile, the IS team see an email in SupportWorks from HR. They see that Reg will be starting in the sales team in a few days’ time, and they know exactly what to do. They pull out a new machine, and within minutes have used their automated deployment software to install every piece of software that a new recruit could ever need. They also check with Reg’s new manager to see if he has any special requirements that they could help with. Reg starts and is amazed to find a fully configured machine sitting on his desk, complete with stationery and all the other tools he’ll need to do his job. He feels even more cared for after he gets a workstation assessment, and realises he’d be comfier with an ergonomic keyboard and a footstool. They arrive minutes later, just like that. His manager starts him off on his induction and sales training. Along with job-specific training, he’ll also have a buddy to help him find his feet, and loads of pre-arranged demos and introductions. Reg settles in nicely, and is great at his job. He enjoys the canteen, and regularly eats one of the 40,000 meals provided each year. He gets used to the selection of teas that are available, develops a taste for champagne launch parties, and has his fair share of the 25,000 cups of coffee downed at Red Gate towers each year. He goes along to some Feel Good Fund events, and donates a little something to charity in exchange for a turn on the chocolate fountain. He’s looking a little scruffy, so he decides to get his hair cut in between meetings, just in time for the Red Gate birthday company photo. Reg starts a new project: identifying existing customers to up-sell to new bundles. He talks with the web team to generate lists of qualifying customers who haven’t recently been sent marketing emails, and sends emails out, using a new in-house developed tool to schedule follow-up calls in CRM for the same group. The customer responds, saying they’d like to upgrade but are having a licensing problem – Reg sends the issue to Support, and it gets routed to the web team. The team identifies a workaround, and the bug gets scheduled into the next maintenance release in a fortnight’s time (hey; they got lucky). With all the new stuff Reg is working on, he realises that he’d be way more efficient if he had a third monitor. He speaks to IS and they get him one - no argument. He also needs a test machine and then some extra memory. Done. He then thinks he needs an iPad, and goes to ask for one. He gets told to stop pushing his luck. Some time later, Reg’s wife has a baby, so Reg gets 2 weeks of paid paternity leave and a bunch of flowers sent to his house. He signs up to the childcare scheme so that he doesn’t have to pay National Insurance on the first £243 of his childcare. The accounts team makes it all happen seamlessly, as they did with his Give As You Earn payments, which come out of his wages and go straight to his favorite charity. Reg’s sales career is going well. He’s grateful for the help that he gets from the product support team. How do they answer all those 900-ish support calls so effortlessly each month? He’s impressed with the patches that are sent out to customers who find “interesting behavior” in their tools, and to the customers who just must have that new feature. A little later in his career at Red Gate, Reg decides that he’d like to learn about management. He goes on some management training specially customised for Red Gate, joins the Management Book Club, and gets together with other new managers to brainstorm how to get the most out of one to one meetings with his team. Reg decides to go for a game of Foosball to celebrate his good fortune with his team, and has to wait for Finance to finish. While he’s waiting, he reflects on the wonderful time he’s had at Red Gate. He can’t put his finger on what it is exactly, but he knows he’s on to a good thing. All of the stuff that happened to Reg didn’t just happen magically. We’ve got teams of people working relentlessly behind the scenes to make sure that everyone here is comfortable, safe, well fed and caffeinated to the max.

Read the article
Is RTD Stateless or Stateful?

- by [email protected]

Yes. A stateless service is one where each request is an independent transaction that can be processed by any of the servers in a cluster. A stateful service is one where state is kept in a server's memory from transaction to transaction, thus necessitating the proper routing of requests to the right server. The main advantage of stateless systems is simplicity of design. The main advantage of stateful systems is performance. I'm often asked whether RTD is a stateless or stateful service, so I wanted to clarify this issue in depth so that RTD's architecture will be properly understood. The short answer is: "RTD can be configured as a stateless or stateful service." The performance difference between stateless and stateful systems can be very significant, and while in a call center implementation it may be reasonable to use a pure stateless configuration, a web implementation that produces thousands of requests per second is practically impossible with a stateless configuration. RTD's performance is orders of magnitude better than most competing systems. RTD was architected from the ground up to achieve this performance. Features like automatic and dynamic compression of prediction models, automatic translation of metadata to machine code, lack of interpreted languages, and separation of model building from decisioning contribute to achieving this performance level. Because of this focus on performance we decided to have RTD's default configuration work in a stateful manner. By being stateful RTD requests are typically handled in a few milliseconds when repeated requests come to the same session. Now, those readers that have participated in implementations of RTD know that RTD's architecture is also focused on reducing Total Cost of Ownership (TCO) with features like automatic model building, automatic time windows, automatic maintenance of database tables, automatic evaluation of data mining models, automatic management of models partitioned by channel, geography, etcetera, and hot swapping of configurations. How do you reconcile the need for a low TCO and the need for performance? How do you get the performance of a stateful system with the simplicity of a stateless system? The answer is that you make the system behave like a stateless system to the exterior, but you let it automatically take advantage of situations where being stateful is better. For example, one of the advantages of stateless systems is that you can route a message to any server in a cluster, without worrying about sending it to the same server that was handling the session in previous messages. With an RTD stateful configuration you can still route the message to any server in the cluster, so from the point of view of the configuration of other systems, it is the same as a stateless service. The difference though comes in performance, because if the message arrives to the right server, RTD can serve it without any external access to the session's state, thus tremendously reducing processing time. In typical implementations it is not rare to have high percentages of messages routed directly to the right server, while those that are not, are easily handled by forwarding the messages to the right server. This architecture usually provides the best of both worlds with performance and simplicity of configuration. Configuring RTD as a pure stateless service A pure stateless configuration requires session data to be persisted at the end of handling each and every message and reloading that data at the beginning of handling any new message. This is of course, the root of the inefficiency of these configurations. This is also the reason why many "stateless" implementations actually do keep state to take advantage of a request coming back to the same server. Nevertheless, if the implementation requires a pure stateless decision service, this is easy to configure in RTD. The way to do it is: Mark every Integration Point to Close the session at the end of processing the message In the Session entity persist the session data on closing the session In the session entity check if a persisted version exists and load it An excellent solution for persisting the session data is Oracle Coherence, which provides a high performance, distributed cache that minimizes the performance impact of persisting and reloading the session. Alternatively, the session can be persisted to a local database. An interesting feature of the RTD stateless configuration is that it can cope with serializing concurrent requests for the same session. For example, if a web page produces two requests to the decision service, these requests could come concurrently to the decision services and be handled by different servers. Most stateless implementation would have the two requests step onto each other when saving the state, or fail one of the messages. When properly configured, RTD will make one message wait for the other before processing. A Word on Context Using the context of a customer interaction typically significantly increases lift. For example, offer success in a call center could double if the context of the call is taken into account. For this reason, it is important to utilize the contextual information in decision making. To make the contextual information available throughout a session it needs to be persisted. When there is a well defined owner for the information then there is no problem because in case of a session restart, the information can be easily retrieved. If there is no official owner of the information, then RTD can be configured to persist this information. Once again, RTD provides flexibility to ensure high performance when it is adequate to allow for some loss of state in the rare cases of server failure. For example, in a heavy use web site that serves 1000 pages per second the navigation history may be stored in the in memory session. In such sites it is typical that there is no OLTP that stores all the navigation events, therefore if an RTD server were to fail, it would be possible for the navigation to that point to be lost (note that a new session would be immediately established in one of the other servers). In most cases the loss of this navigation information would be acceptable as it would happen rarely. If it is desired to save this information, RTD would persist it every time the visitor navigates to a new page. Note that this practice is preferred whether RTD is configured in a stateless or stateful manner.

Read the article
SQL SERVER – Core Concepts – Elasticity, Scalability and ACID Properties – Exploring NuoDB an Elastically Scalable Database System

- by pinaldave

I have been recently exploring Elasticity and Scalability attributes of databases. You can see that in my earlier blog posts about NuoDB where I wanted to look at Elasticity and Scalability concepts. The concepts are very interesting, and intriguing as well. I have discussed these concepts with my friend Joyti M and together we have come up with this interesting read. The goal of this article is to answer following simple questions What is Elasticity? What is Scalability? How ACID properties vary from NOSQL Concepts? What are the prevailing problems in the current database system architectures? Why is NuoDB an innovative and welcome change in database paradigm? Elasticity This word’s original form is used in many different ways and honestly it does do a decent job in holding things together over the years as a person grows and contracts. Within the tech world, and specifically related to software systems (database, application servers), it has come to mean a few things - allow stretching of resources without reaching the breaking point (on demand). What are resources in this context? Resources are the usual suspects – RAM/CPU/IO/Bandwidth in the form of a container (a process or bunch of processes combined as modules). When it is about increasing resources the simplest idea which comes to mind is the addition of another container. Another container means adding a brand new physical node. When it is about adding a new node there are two questions which comes to mind. 1) Can we add another node to our software system? 2) If yes, does adding new node cause downtime for the system? Let us assume we have added new node, let us see what the new needs of the system are when a new node is added. Balancing incoming requests to multiple nodes Synchronization of a shared state across multiple nodes Identification of “downstate” and resolution action to bring it to “upstate” Well, adding a new node has its advantages as well. Here are few of the positive points Throughput can increase nearly horizontally across the node throughout the system Response times of application will increase as in-between layer interactions will be improved Now, Let us put the above concepts in the perspective of a Database. When we mention the term “running out of resources” or “application is bound to resources” the resources can be CPU, Memory or Bandwidth. The regular approach to “gain scalability” in the database is to look around for bottlenecks and increase the bottlenecked resource. When we have memory as a bottleneck we look at the data buffers, locks, query plans or indexes. After a point even this is not enough as there needs to be an efficient way of managing such large workload on a “single machine” across memory and CPU bound (right kind of scheduling) workload. We next move on to either read/write separation of the workload or functionality-based sharing so that we still have control of the individual. But this requires lots of planning and change in client systems in terms of knowing where to go/update/read and for reporting applications to “aggregate the data” in an intelligent way. What we ideally need is an intelligent layer which allows us to do these things without us getting into managing, monitoring and distributing the workload. Scalability In the context of database/applications, scalability means three main things Ability to handle normal loads without pressure E.g. X users at the Y utilization of resources (CPU, Memory, Bandwidth) on the Z kind of hardware (4 processor, 32 GB machine with 15000 RPM SATA drives and 1 GHz Network switch) with T throughput Ability to scale up to expected peak load which is greater than normal load with acceptable response times Ability to provide acceptable response times across the system E.g. Response time in S milliseconds (or agreed upon unit of measure) – 90% of the time The Issue – Need of Scale In normal cases one can plan for the load testing to test out normal, peak, and stress scenarios to ensure specific hardware meets the needs. With help from Hardware and Software partners and best practices, bottlenecks can be identified and requisite resources added to the system. Unfortunately this vertical scale is expensive and difficult to achieve and most of the operational people need the ability to scale horizontally. This helps in getting better throughput as there are physical limits in terms of adding resources (Memory, CPU, Bandwidth and Storage) indefinitely. Today we have different options to achieve scalability: Read & Write Separation The idea here is to do actual writes to one store and configure slaves receiving the latest data with acceptable delays. Slaves can be used for balancing out reads. We can also explore functional separation or sharing as well. We can separate data operations by a specific identifier (e.g. region, year, month) and consolidate it for reporting purposes. For functional separation the major disadvantage is when schema changes or workload pattern changes. As the requirement grows one still needs to deal with scale need in manual ways by providing an abstraction in the middle tier code. Using NOSQL solutions The idea is to flatten out the structures in general to keep all values which are retrieved together at the same store and provide flexible schema. The issue with the stores is that they are compromising on mostly consistency (no ACID guarantees) and one has to use NON-SQL dialect to work with the store. The other major issue is about education with NOSQL solutions. Would one really want to make these compromises on the ability to connect and retrieve in simple SQL manner and learn other skill sets? Or for that matter give up on ACID guarantee and start dealing with consistency issues? Hybrid Deployment – Mac, Linux, Cloud, and Windows One of the challenges today that we see across On-premise vs Cloud infrastructure is a difference in abilities. Take for example SQL Azure – it is wonderful in its concepts of throttling (as it is shared deployment) of resources and ability to scale using federation. However, the same abilities are not available on premise. This is not a mistake, mind you – but a compromise of the sweet spot of workloads, customer requirements and operational SLAs which can be supported by the team. In today’s world it is imperative that databases are available across operating systems – which are a commodity and used by developers of all hues. An Ideal Database Ability List A system which allows a linear scale of the system (increase in throughput with reasonable response time) with the addition of resources A system which does not compromise on the ACID guarantees and require developers to learn new paradigms A system which does not force fit a new way interacting with database by learning Non-SQL dialect A system which does not force fit its mechanisms for providing availability across its various modules. Well NuoDB is the first database which has all of the above abilities and much more. In future articles I will cover my hands-on experience with it. Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology Tagged: NuoDB

Read the article
At most how many customized P3 attributes could be added into Agile?

- by Jie Chen

I have one customer/Oracle Partner Consultant asking me such question: how many customized attributes can be allowed to add to Agile's subclass Page Three? I never did research against this because Agile User Guide never says this and theoretically Agile supports unlimited amount of customized attributes, unless the browser itself cannot handle them in allocated memory. However my customers says when to add almost 1000 attributes, the browser (Web Client) will not show any Page Three attributes, including all the out-of-box attributes. Let's see why. Analysis It is horrible to add 1000 attributes manually. Let's do it by a batch SQL like below to add them to Item's subclass Page Three tab. Do not execute below SQL because it will not take effect due to your different node id. CREATE OR REPLACE PROCEDURE createP3Text(v_name IN VARCHAR2) IS v_nid NUMBER; v_pid NUMBER; BEGIN select SEQNODETABLE.nextval into v_nid from dual; Insert Into nodeTable ( id,parentID,description,objType,inherit,helpID,version,name ) values ( v_nid,2473003, v_name ,1,0,0,0, v_name); Insert Into propertyTable ( ID,parentID,readOnly,attType,dataType,selection,visible,propertyID,value ) values ( SEQPROPERTYTABLE.nextval,v_nid,0,2,1,0,1,925, null); Insert Into propertyTable ( ID,parentID,readOnly,attType,dataType,selection,visible,propertyID,value ) values ( SEQPROPERTYTABLE.nextval,v_nid,1,0,0,0,0,1,'0'); Insert Into propertyTable ( ID,parentID,readOnly,attType,dataType,selection,visible,propertyID,value ) values ( SEQPROPERTYTABLE.nextval,v_nid,1,0,0,0,0,2,'0'); Insert Into propertyTable ( ID,parentID,readOnly,attType,dataType,selection,visible,propertyID,value ) values ( SEQPROPERTYTABLE.nextval,v_nid,1,2,2,0,1,3,'50'); Insert Into propertyTable ( ID,parentID,readOnly,attType,dataType,selection,visible,propertyID,value ) values ( SEQPROPERTYTABLE.nextval,v_nid,0,2,1,0,1,5, null); Insert Into propertyTable ( ID,parentID,readOnly,attType,dataType,selection,visible,propertyID,value ) values ( SEQPROPERTYTABLE.nextval,v_nid,0,2,2,0,1,6,'50'); Insert Into propertyTable ( ID,parentID,readOnly,attType,dataType,selection,visible,propertyID,value ) values ( SEQPROPERTYTABLE.nextval,v_nid,0,2,2,0,0,7,'0'); Insert Into propertyTable ( ID,parentID,readOnly,attType,dataType,selection,visible,propertyID,value ) values ( SEQPROPERTYTABLE.nextval,v_nid,0,4,1,451,1,8,'0'); Insert Into propertyTable ( ID,parentID,readOnly,attType,dataType,selection,visible,propertyID,value ) values ( SEQPROPERTYTABLE.nextval,v_nid,0,4,1,451,1,9,'1'); Insert Into propertyTable ( ID,parentID,readOnly,attType,dataType,selection,visible,propertyID,value ) values ( SEQPROPERTYTABLE.nextval,v_nid,1,2,1,0,1,10,v_name); Insert Into propertyTable ( ID,parentID,readOnly,attType,dataType,selection,visible,propertyID,value ) values ( SEQPROPERTYTABLE.nextval,v_nid,1,0,0,0,0,11,'0'); Insert Into propertyTable ( ID,parentID,readOnly,attType,dataType,selection,visible,propertyID,value ) values ( SEQPROPERTYTABLE.nextval,v_nid,1,4,1,11743,1,14,'2'); Insert Into propertyTable ( ID,parentID,readOnly,attType,dataType,selection,visible,propertyID,value ) values ( SEQPROPERTYTABLE.nextval,v_nid,0,2,1,0,1,30, null); Insert Into propertyTable ( ID,parentID,readOnly,attType,dataType,selection,visible,propertyID,value ) values ( SEQPROPERTYTABLE.nextval,v_nid,0,2,1,0,1,38, null); Insert Into propertyTable ( ID,parentID,readOnly,attType,dataType,selection,visible,propertyID,value ) values ( SEQPROPERTYTABLE.nextval,v_nid,1,4,1,451,0,59,'1'); Insert Into propertyTable ( ID,parentID,readOnly,attType,dataType,selection,visible,propertyID,value ) values ( SEQPROPERTYTABLE.nextval,v_nid,1,4,1,451,0,60,'1'); Insert Into propertyTable ( ID,parentID,readOnly,attType,dataType,selection,visible,propertyID,value ) values ( SEQPROPERTYTABLE.nextval,v_nid,1,4,1,724,0,61, null); Insert Into propertyTable ( ID,parentID,readOnly,attType,dataType,selection,visible,propertyID,value ) values ( SEQPROPERTYTABLE.nextval,v_nid,1,2,1,0,0,232,'0'); Insert Into propertyTable ( ID,parentID,readOnly,attType,dataType,selection,visible,propertyID,value ) values ( SEQPROPERTYTABLE.nextval,v_nid,1,4,1,451,0,233,'1'); Insert Into propertyTable ( ID,parentID,readOnly,attType,dataType,selection,visible,propertyID,value ) values ( SEQPROPERTYTABLE.nextval,v_nid,0,4,1,12239,1,415,'13307'); Insert Into propertyTable ( ID,parentID,readOnly,attType,dataType,selection,visible,propertyID,value ) values ( SEQPROPERTYTABLE.nextval,v_nid,1,2,1,0,0,605,'0'); Insert Into propertyTable ( ID,parentID,readOnly,attType,dataType,selection,visible,propertyID,value ) values ( SEQPROPERTYTABLE.nextval,v_nid,0,4,1,451,1,610,'0'); Insert Into propertyTable ( ID,parentID,readOnly,attType,dataType,selection,visible,propertyID,value ) values ( SEQPROPERTYTABLE.nextval,v_nid,1,4,1,451,0,716,'1'); Insert Into propertyTable ( ID,parentID,readOnly,attType,dataType,selection,visible,propertyID,value ) values ( SEQPROPERTYTABLE.nextval,v_nid,0,4,1,451,1,795,'0'); Insert Into propertyTable ( ID,parentID,readOnly,attType,dataType,selection,visible,propertyID,value ) values ( SEQPROPERTYTABLE.nextval,v_nid,0,4,1,2000008821,1,864,'2'); Insert Into propertyTable ( ID,parentID,readOnly,attType,dataType,selection,visible,propertyID,value ) values ( SEQPROPERTYTABLE.nextval,v_nid,0,4,1,451,1,923,'0'); Insert Into propertyTable ( ID,parentID,readOnly,attType,dataType,selection,visible,propertyID,value ) values ( SEQPROPERTYTABLE.nextval,v_nid,0,4,1,451,0,719,'0'); Insert Into tableInfo ( tabID,tableID,classID,att,ordering ) values ( 2473005,1501,2473002,v_nid,9999); commit; END createP3Text; / BEGIN FOR i in 1..1000 LOOP createP3Text('MyText' || i); END LOOP; END; / DROP PROCEDURE createP3Text; COMMIT; Now restart Agile Server and check the Server's log, we noticed below: ***** Node Created : 85625 ***** Property Created : 184579 +++++++++++++++++++++++++++++++++++++ + Agile PLM Server Starting Up... + +++++++++++++++++++++++++++++++++++++ However the previously log before batch SQL is ***** Node Created : 84625 ***** Property Created : 157579 +++++++++++++++++++++++++++++++++++++ + Agile PLM Server Starting Up... + +++++++++++++++++++++++++++++++++++++ Obviously we successfully imported 1000 (85625-84625) attributes. Now go to JavaClient and confirm if we have them or not. Theoretically we are able to open such item object and see all these 1000 attributes and their values, but we get below error. We have no error tips in server log. But never mind we have the Java Console for JavaClient. If to open the same item in JavaClient we get a clear error and detailed trace in Java Console. ORA-01795: maximum number of expressions in a list is 1000 java.sql.SQLException: ORA-01795: maximum number of expressions in a list is 1000 at oracle.jdbc.driver.DatabaseError.throwSqlException(DatabaseError.java:125) ... ... at weblogic.jdbc.wrapper.PreparedStatement.executeQuery(PreparedStatement.java:128) at com.agile.pc.cmserver.base.AgileFlexUtil.setFlexValuesForOneRowTable(AgileFlexUtil.java:1104) at com.agile.pc.cmserver.base.BaseFlexTableDAO.loadExtraFlexAttValues(BaseFlexTableDAO.java:111) at com.agile.pc.cmserver.base.BasePageThreeDAO.loadTable(BasePageThreeDAO.java:108) If you are interested in the background of the problem, you may de-compile the class com.agile.pc.cmserver.base.AgileFlexUtil.setFlexValuesForOneRowTable and find the root cause that Agile happens to hit Oracle Database's limitation that more than 1000 values in the "IN" clause. Check here http://ora-01795.ora-code.com If you need Oracle Agile's final solution, please contact Oracle Agile Support. Performance Below two screenshot are jvm heap usage from before-SQL and after-SQL. We can see there is no big memory gap between two cases. So definitely there is no performance impact to Agile Application Server unless you have more than 1000 attributes for EACH of your dozens of subclasses. And for client, 1000 attributes should not impact the browser's performance because in HTML we only use dt and dd for each attribute's pair: label and value. It is quite lightweight.

Read the article
Adding proper THEAD sections to a GridView

- by Rick Strahl

I’m working on some legacy code for a customer today and dealing with a page that has my favorite ‘friend’ on it: A GridView control. The ASP.NET GridView control (and also the older DataGrid control) creates some pretty messed up HTML. One of the more annoying things it does is to generate all rows including the header into the page in the <tbody> section of the document rather than in a properly separated <thead> section. Here’s is typical GridView generated HTML output: <table class="tablesorter blackborder" cellspacing="0" rules="all" border="1" id="Table1" style="border-collapse:collapse;"> <tr> <th scope="col">Name</th> <th scope="col">Company</th> <th scope="col">Entered</th><th scope="col">Balance</th> </tr> <tr> <td>Frank Hobson</td><td>Hobson Inc.</td> <td>10/20/2010 12:00:00 AM</td><td>240.00</td> </tr> ... </table> Notice that all content – both the headers and the body of the table – are generated directly under the <table> tag and there’s no explicit use of <tbody> or <thead> (or <tfooter> for that matter). When the browser renders this the document some default settings kick in and the DOM tree turns into something like this: <table> <tbody> <tr> <-- header <tr> <—detail row <tr> <—detail row </tbody> </table> Now if you’re just rendering the Grid server side and you’re applying all your styles through CssClass assignments this isn’t much of a problem. However, if you want to style your grid more generically using hierarchical CSS selectors it gets a lot more tricky to format tables that don’t properly delineate headers and body content. Also many plug-ins and other JavaScript utilities that work on tables require a properly formed table layout, and many of these simple won’t work out of the box with a GridView. For example, one of the things I wanted to do for this app is use the jQuery TableSorter plug-in which – not surprisingly – requires to work of table headers in the DOM document. Out of the box, the TableSorter plug-in doesn’t work with GridView controls, because the lack of a <thead> section to work on. Luckily with a little help of some jQuery scripting there’s a real easy fix to this problem. Basically, if we know the GridView generated table has a header in it, code like the following will move the headers from <tbody> to <thead>: <script type="text/javascript"> $(document).ready(function () { // Fix up GridView to support THEAD tags $("#gvCustomers tbody").before("<thead><tr></tr></thead>"); $("#gvCustomers thead tr").append($("#gvCustomers th")); $("#gvCustomers tbody tr:first").remove(); $("#gvCustomers").tablesorter({ sortList: [[1, 0]] }); }); </script> And voila you have a table that now works with the TableSorter plug-in. If you use GridView’s a lot you might want something a little more generic so the following does the same thing but should work more generically on any GridView/DataGrid missing its <thead> tag: function fixGridView(tableEl) { var jTbl = $(tableEl); if(jTbl.find("tbody>tr>th").length > 0) { jTbl.find("tbody").before("<thead><tr></tr></thead>"); jTbl.find("thead tr").append(jTbl.find("th")); jTbl.find("tbody tr:first").remove(); } } which you can call like this: $(document).ready(function () { fixGridView( $("#gvCustomers") ); $("#gvCustomers").tablesorter({ sortList: [[1, 0]] }); }); Server Side THEAD Rendering [updated from comments 11/21/2010] Several commenters pointed out that you can also do this on the server side by using the GridView.HeaderRow.TableSection property to force rendering with a proper table header. I was unaware of this option actually – not exactly an easy one to discover. One issue here is that timing of this needs to happen during the databinding process so you need to use an event handler: this.gvCustomers.DataBound += (object o, EventArgs ev) => { gvCustomers.HeaderRow.TableSection = TableRowSection.TableHeader; }; this.gvCustomers.DataSource = custList; this.gvCustomers.DataBind(); You can apply the same logic for the FooterRow. It’s beyond me why this rendering mode isn’t the default for a GridView – why would you ever want to have a table that doesn’t use a THEAD section??? But I disgress :-) I don’t use GridViews much anymore – opting for more flexible approaches using ListViews or even plain code based views or other custom displays that allow more control over layout, but I still see a lot of old code that does use them old clunkers including my own :) (gulp) and this does make life a little bit easier especially if you’re working with any of the jQuery table related plug-ins that expect a proper table structure.© Rick Strahl, West Wind Technologies, 2005-2010Posted in ASP.NET jQuery

Read the article
Prevent your Silverlight XAP file from caching in your browser.

- by mbcrump

If you work with Silverlight daily then you have run into this problem. Your XAP file has been cached in your browser and you have to empty your browser cache to resolve it. If your using Google Chrome then you typically do the following: Go to Options –> Clear Browsing History –> Empty the Cache and finally click Clear Browsing data. As you can see, this is a lot of unnecessary steps. It is even worse when you have a customer that says, “I can’t see the new features you just implemented!” and you realize it’s a cached xap problem. I have been struggling with a way to prevent my XAP file from caching inside of a browser for a while now and decided to implement the following solution. If the Visual Studio Debugger is attached then add a unique query string to the source param to force the XAP file to be refreshed. If the Visual Studio Debugger is not attached then add the source param as Visual Studio generates it. This is also in case I forget to remove the above code in my production environment. I want the ASP.NET code to be inline with my .ASPX page. (I do not want a separate code behind .cs page or .vb page attached to the .aspx page.) Below is an example of the hosting code generated when you create a new Silverlight project. As a quick refresher, the hard coded param name = “source” specifies the location of your XAP file. <form id="form1" runat="server" style="height:100%"> <div id="silverlightControlHost"> <object data="data:application/x-silverlight-2," type="application/x-silverlight-2" width="100%" height="100%"> <param name="source" value="ClientBin/SilverlightApplication2.xap"/> <param name="onError" value="onSilverlightError" /> <param name="background" value="white" /> <param name="minRuntimeVersion" value="4.0.50826.0" /> <param name="autoUpgrade" value="true" /> <a href="http://go.microsoft.com/fwlink/?LinkID=149156&v=4.0.50826.0" style="text-decoration:none"> <img src="http://go.microsoft.com/fwlink/?LinkId=161376" alt="Get Microsoft Silverlight" style="border-style:none"/> </a> </object><iframe id="_sl_historyFrame" style="visibility:hidden;height:0px;width:0px;border:0px"></iframe></div> </form> We are going to use a little bit of inline ASP.NET to generate the param name = source dynamically to prevent the XAP file from caching. Lets look at the completed solution: <form id="form1" runat="server" style="height:100%"> <div id="silverlightControlHost"> <object data="data:application/x-silverlight-2," type="application/x-silverlight-2" width="100%" height="100%"> <% string strSourceFile = @"ClientBin/SilverlightApplication2.xap"; string param; if (System.Diagnostics.Debugger.IsAttached) //Debugger Attached - Refresh the XAP file. param = "<param name=\"source\" value=\"" + strSourceFile + "?" + DateTime.Now.Ticks + "\" />"; else { //Production Mode param = "<param name=\"source\" value=\"" + strSourceFile + "\" />"; } Response.Write(param); %> <param name="onError" value="onSilverlightError" /> <param name="background" value="white" /> <param name="minRuntimeVersion" value="4.0.50826.0" /> <param name="autoUpgrade" value="true" /> <a href="http://go.microsoft.com/fwlink/?LinkID=149156&v=4.0.50826.0" style="text-decoration:none"> <img src="http://go.microsoft.com/fwlink/?LinkId=161376" alt="Get Microsoft Silverlight" style="border-style:none"/> </a> </object><iframe id="_sl_historyFrame" style="visibility:hidden;height:0px;width:0px;border:0px"></iframe></div> </form> We add the location to our XAP file to strSourceFile and if the debugger is attached then it will append DateTime.Now.Ticks to the XAP file source and force the browser to download the .XAP. If you view the page source of your Silverlight Application then you can verify it worked properly by looking at the param name = “source” tag as shown below. <param name="source" value="ClientBin/SilverlightApplication2.xap?634299001187160148" /> If the debugger is not attached then it will use the standard source tag as shown below. <param name="source" value="ClientBin/SilverlightApplication2.xap"/> At this point you may be asking, How do I prevent my XAP file from being cached on my production app? Well, you have two easy options: 1) I really don’t recommend this approach but you can force the XAP to be refreshed everytime with the following code snippet. <param name="source" value="ClientBin/SilverlightApplication2.xap?<%=Guid.NewGuid().ToString() %>"/> NOTE: You could also substitute the “Guid.NewGuid().ToString() for anything that create a random field. (I used DateTime.Now.Ticks earlier). 2) Another solution that I like even better involves checking the XAP Creation Date and appending it to the param name = source. This method was described by Lars Holm Jenson. <% string strSourceFile = @"ClientBin/SilverlightApplication2.xap"; string param; if (System.Diagnostics.Debugger.IsAttached) param = "<param name=\"source\" value=\"" + strSourceFile + "\" />"; else { string xappath = HttpContext.Current.Server.MapPath(@"") + @"\" + strSourceFile; DateTime xapCreationDate = System.IO.File.GetLastWriteTime(xappath); param = "<param name=\"source\" value=\"" + strSourceFile + "?ignore=" + xapCreationDate.ToString() + "\" />"; } Response.Write(param); %> As you can see, this problem has been solved. It will work with all web browsers and stubborn proxy servers that are caching your .XAP. If you enjoyed this article then check out my blog for others like this. You may also want to subscribe to my blog or follow me on Twitter. Subscribe to my feed

Read the article
Partner Blog Series: PwC Perspectives - "Is It Time for an Upgrade?"

- by Tanu Sood

Is your organization debating their next step with regard to Identity Management? While all the stakeholders are well aware that the one-size-fits-all doesn’t apply to identity management, just as true is the fact that no two identity management implementations are alike. Oracle’s recent release of Identity Governance Suite 11g Release 2 has innovative features such as a customizable user interface, shopping cart style request catalog and more. However, only a close look at the use cases can help you determine if and when an upgrade to the latest R2 release makes sense for your organization. This post will describe a few of the situations that PwC has helped our clients work through. “Should I be considering an upgrade?” If your organization has an existing identity management implementation, the questions below are a good start to assessing your current solution to see if you need to begin planning for an upgrade: Does the current solution scale and meet your projected identity management needs? Does the current solution have a customer-friendly user interface? Are you completely meeting your compliance objectives? Are you still using spreadsheets? Does the current solution have the features you need? Is your total cost of ownership in line with well-performing similar sized companies in your industry? Can your organization support your existing Identity solution? Is your current product based solution well positioned to support your organization's tactical and strategic direction? Existing Oracle IDM Customers: Several existing Oracle clients are looking to move to R2 in 2013. If your organization is on Sun Identity Manager (SIM) or Oracle Identity Manager (OIM) and if your current assessment suggests that you need to upgrade, you should strongly consider OIM 11gR2. Oracle provides upgrade paths to Oracle Identity Manager 11gR2 from SIM 7.x / 8.x as well as Oracle Identity Manager 10g / 11gR1. The following are some of the considerations for migration: Check the end of product support (for Sun or legacy OIM) schedule There are several new features available in R2 (including common Helpdesk scenarios, profiling of disconnected applications, increased scalability, custom connectors, browser-based UI configurations, portability of configurations during future upgrades, etc) Cost of ownership (for SIM customers)\ Customizations that need to be maintained during the upgrade Time/Cost to migrate now vs. waiting for next version If you are already on an older version of Oracle Identity Manager and actively maintaining your support contract with Oracle, you might be eligible for a free upgrade to OIM 11gR2. Check with your Oracle sales rep for more details. Existing IDM infrastructure in place: In the past year and half, we have seen a surge in IDM upgrades from non-Oracle infrastructure to Oracle. If your organization is looking to improve the end-user experience related to identity management functions, the shopping cart style access request model and browser based personalization features may come in handy. Additionally, organizations that have a large number of applications that include ecommerce, LDAP stores, databases, UNIX systems, mainframes as well as a high frequency of user identity changes and access requests will value the high scalability of the OIM reconciliation and provisioning engine. Furthermore, we have seen our clients like OIM's out of the box (OOB) support for multiple authoritative sources. For organizations looking to integrate applications that do not have an exposed API, the Generic Technology Connector framework supported by OIM will be helpful in quickly generating custom connector using OOB wizard. Similarly, organizations in need of not only flexible on-boarding of disconnected applications but also strict access management to these applications using approval flows will find the flexible disconnected application profiling feature an extremely useful tool that provides a high degree of time savings. Organizations looking to develop custom connectors for home grown or industry specific applications will likewise find that the Identity Connector Framework support in OIM allows them to build and test a custom connector independently before integrating it with OIM. Lastly, most of our clients considering an upgrade to OIM 11gR2 have also expressed interest in the browser based configuration feature that allows an administrator to quickly customize the user interface without adding any custom code. Better yet, code customizations, if any, made to the product are portable across the future upgrades which, is viewed as a big time and money saver by most of our clients. Below are some upgrade methodologies we adopt based on client priorities and the scale of implementation. For illustration purposes, we have assumed that the client is currently on Oracle Waveset (formerly Sun Identity Manager). Integrated Deployment: The integrated deployment is typically where a client wants to split the implementation to where their current IDM is continuing to handle the front end workflows and OIM takes over the back office operations incrementally. Once all the back office operations are moved completely to OIM, the front end workflows are migrated to OIM. Parallel Deployment: This deployment is typically done where there can be a distinct line drawn between which functionality the platforms are supporting. For example the current IDM implementation is handling the password reset functionality while OIM takes over the access provisioning and RBAC functions. Cutover Deployment: A cutover deployment is typically recommended where a client has smaller less complex implementations and it makes sense to leverage the migration tools to move them over immediately. What does this mean for YOU? There are many variables to consider when making upgrade decisions. For most customers, there is no ‘easy’ button. Organizations looking to upgrade or considering a new vendor should start by doing a mapping of their requirements with product features. The recommended approach is to take stock of both the short term and long term objectives, understand product features, future roadmap, maturity and level of commitment from the R&D and build the implementation plan accordingly. As we said, in the beginning, there is no one-size-fits-all with Identity Management. So, arm yourself with the knowledge, engage in industry discussions, bring in business stakeholders and start building your implementation roadmap. In the next post we will discuss the best practices on R2 implementations. We will be covering the Do's and Don't's and share our thoughts on making implementations successful. Meet the Writers: Dharma Padala is a Director in the Advisory Security practice within PwC. He has been implementing medium to large scale Identity Management solutions across multiple industries including utility, health care, entertainment, retail and financial sectors. Dharma has 14 years of experience in delivering IT solutions out of which he has been implementing Identity Management solutions for the past 8 years. Scott MacDonald is a Director in the Advisory Security practice within PwC. He has consulted for several clients across multiple industries including financial services, health care, automotive and retail. Scott has 10 years of experience in delivering Identity Management solutions. John Misczak is a member of the Advisory Security practice within PwC. He has experience implementing multiple Identity and Access Management solutions, specializing in Oracle Identity Manager and Business Process Engineering Language (BPEL). Praveen Krishna is a Manager in the Advisory Security practice within PwC. Over the last decade Praveen has helped clients plan, architect and implement Oracle identity solutions across diverse industries. His experience includes delivering security across diverse topics like network, infrastructure, application and data where he brings a holistic point of view to problem solving. Jenny (Xiao) Zhang is a member of the Advisory Security practice within PwC. She has consulted across multiple industries including financial services, entertainment and retail. Jenny has three years of experience in delivering IT solutions out of which she has been implementing Identity Management solutions for the past one and a half years.

Read the article
Using Open MQ as an Oracle CEP Event Source

- by seth.white

I helped an Oracle CEP customer recently who wanted to use Open MQ has an event source for their Oracle CEP application. In this case, the Oracle CEP application was being used to provide monitoring for an electronic commerce website, however, the steps for configuring Open MQ are entirely independent of the application logic. I thought I would list the configuration steps in a blog post in case they might help others in the future. Note that although the Oracle CEP documentation states that only WebLogic and Tibco JMS are "officially" supported, any JMS implementation that provides a Java client should work with Oracle CEP. The first step is to add an adapter to the application's EPN. This can be done in the usual way, using the Eclipse IDE. The end result is something like the following bit of configuration in the application's Spring application context. Note that the provider attribute value of 'jms-inbound' specifies that the out-of-the-box JMS adapter is being used. <wlevs:adapter id="helloworldAdapter" provider="jms-inbound"> </wlevs:adapter> Next, configure the inbound adapter so that it can connect to Open MQ in the Oracle CEP configuration file (config.xml). The snippet below provides an example of what this configuration should look like. The exact values specified for jndi-provider-url, jndi-factory, connection-jndi-name, destination-jndi-name elements will depend on your Open MQ configuration. For example , if the name of your Open MQ topic destination is 'ElectronicCommerceTopic', then you would specify that as the destination-jndi-name. The name of your Open MQ connection factory goes in the connection-jndi-name element. In my simple example, I also specify in event-type element so that the out-of-the-box JMS adapter will attempt to automatically convert incoming messages to events of type HelloWorldEvent. In a more complex application, one would configure a custom converter on the JMS adapter to convert from messages to events. The Oracle CEP 11.1.3 documentation describes how to do this. <jms-adapter> <name>helloworldAdapter</name> <event-type>HelloWorldEvent</event-type> <jndi-provider-url>file:///C:/Temp</jndi-provider-url> <jndi-factory>com.sun.jndi.fscontext.RefFSContextFactory</jndi-factory> <connection-jndi-name>YourJMSConnectionFactoryName</connection-jndi-name> <destination-jndi-name>YourJMSDestinationName</destination-jndi-name> </jms-adapter> Finally, one needs to package the client-side Open MQ jars so that the classes that they contain are available to the Oracle CEP runtime. The recommended way for doing this in the Oracle CEP 11.1.3 release is to package the classes as a library module or simply place them in the application bundle. The advantage of deploying the classes as a library module is that they are available to any application that wants to connect to Open MQ. In my case, I packaged the classes in my application bundle. A best practice when you want to include additional jars in your application bundle is to create a 'lib' directory in your Eclipse project and then copy the required jars into that directory. Then, use the support that Eclipse provides to add the jars to the bundle classpath (which makes the classes part of your application in the same way that regular application classes are), and export all of the classes from your application bundle so that they are available to the Oracle CEP server runtime. The screenshot below Illustrates how this is done in Eclipse. The bundle classpath contains two Open MQ jars and all packages in the jars are exported. Finally, import the javax.jms and javax.naming packages into the application module as these are needed by the Open MQ classes. The screenshot below shows the complete list of package imports for my sample application. Once you have completed these steps, you should be able to build and deploy your application and begin receiving inbound messages from Open MQ. Technorati Tags: CEP,JMS,Adapter,Open MQ,Eclipse .csharpcode { background-color: #ffffff; font-family: consolas, "Courier New", courier, monospace; color: black; font-size: small } .csharpcode pre { background-color: #ffffff; font-family: consolas, "Courier New", courier, monospace; color: black; font-size: small } .csharpcode pre { margin: 0em } .csharpcode .rem { color: #008000 } .csharpcode .kwrd { color: #0000ff } .csharpcode .str { color: #006080 } .csharpcode .op { color: #0000c0 } .csharpcode .preproc { color: #cc6633 } .csharpcode .asp { background-color: #ffff00 } .csharpcode .html { color: #800000 } .csharpcode .attr { color: #ff0000 } .csharpcode .alt { background-color: #f4f4f4; margin: 0em; width: 100% } .csharpcode .lnum { color: #606060 } .csharpcode { background-color: #ffffff; font-family: consolas, "Courier New", courier, monospace; color: black; font-size: small } .csharpcode pre { background-color: #ffffff; font-family: consolas, "Courier New", courier, monospace; color: black; font-size: small } .csharpcode pre { margin: 0em } .csharpcode .rem { color: #008000 } .csharpcode .kwrd { color: #0000ff } .csharpcode .str { color: #006080 } .csharpcode .op { color: #0000c0 } .csharpcode .preproc { color: #cc6633 } .csharpcode .asp { background-color: #ffff00 } .csharpcode .html { color: #800000 } .csharpcode .attr { color: #ff0000 } .csharpcode .alt { background-color: #f4f4f4; margin: 0em; width: 100% } .csharpcode .lnum { color: #606060 } .csharpcode { background-color: #ffffff; font-family: consolas, "Courier New", courier, monospace; color: black; font-size: small } .csharpcode pre { background-color: #ffffff; font-family: consolas, "Courier New", courier, monospace; color: black; font-size: small } .csharpcode pre { margin: 0em } .csharpcode .rem { color: #008000 } .csharpcode .kwrd { color: #0000ff } .csharpcode .str { color: #006080 } .csharpcode .op { color: #0000c0 } .csharpcode .preproc { color: #cc6633 } .csharpcode .asp { background-color: #ffff00 } .csharpcode .html { color: #800000 } .csharpcode .attr { color: #ff0000 } .csharpcode .alt { background-color: #f4f4f4; margin: 0em; width: 100% } .csharpcode .lnum { color: #606060 }

Read the article
The Business of Winning Innovation: An Exclusive Blog Series

- by Kerrie Foy

"The Business of Winning Innovation” is a series of articles authored by Oracle Agile PLM experts on what it takes to make innovation a successful and lucrative competitive advantage. Our customers have proven Agile PLM applications to be enormously flexible and comprehensive, so we’ve launched this article series to showcase some of the most fascinating, value-packed use cases. In this article by Keith Colonna, we kick-off the series by taking a look at the science side of innovation within the Consumer Products industry and how PLM can help companies innovate faster, cheaper, smarter. This article will review how innovation has become the lifeline for growth within consumer products companies and how certain companies are “winning” by creating a competitive advantage for themselves by taking a more enterprise-wide,systematic approach to “innovation”. Managing the Science of Innovation within the Consumer Products Industry By: Keith Colonna, Value Chain Solution Manager, Oracle The consumer products (CP) industry is very mature and competitive. Most companies within this industry have saturated North America (NA) with their products thus maximizing their NA growth potential. Future growth is expected to come from either expansion outside of North America and/or by way of new ideas and products. Innovation plays an integral role in both of these strategies, whether you’re innovating business processes or the products themselves, and may cause several challenges for the typical CP company, Becoming more innovative is both an art and a science. Most CP companies are very good at the art of coming up with new innovative ideas, but many struggle with perfecting the science aspect that involves the best practice processes that help companies quickly turn ideas into sellable products and services. Symptoms and Causes of Business Pain Struggles associated with the science of innovation show up in a variety of ways, like: · Establishing and storing innovative product ideas and data · Funneling these ideas to the chosen few · Time to market cycle time and on-time launch rates · Success rates, or how often the best idea gets chosen · Imperfect decision making (i.e. the ability to kill projects that are not projected to be winners) · Achieving financial goals · Return on R&D investment · Communicating internally and externally as more outsource partners are added globally · Knowing your new product pipeline and project status These challenges (and others) can be consolidated into three root causes: A lack of visibility Poor data with limited access The inability to truly collaborate enterprise-wide throughout your extended value chain Choose the Right Remedy Product Lifecycle Management (PLM) solutions are uniquely designed to help companies solve these types challenges and their root causes. However, PLM solutions can vary widely in terms of configurability, functionality, time-to-value, etc. Business leaders should evaluate PLM solution in terms of their own business drivers and long-term vision to determine the right fit. Many of these solutions are point solutions that can help you cure only one or two business pains in the short term. Others have been designed to serve other industries with different needs. Then there are those solutions that demo well but are owned by companies that are either unable or unwilling to continuously improve their solution to stay abreast of the ever changing needs of the CP industry to grow through innovation. What the Right PLM Solution Should Do for You Based on more than twenty years working in the CP industry, I recommend investing in a single solution that can help you solve all of the issues associated with the science of innovation in a totally integrated fashion. By integration I mean the (1) integration of the all of the processes associated with the development, maintenance and delivery of your product data, and (2) the integration, or harmonization of this product data with other downstream sources, like ERP, product catalogues and the GS1 Global Data Synchronization Network (or GDSN, which is now a CP industry requirement for doing business with most retailers). The right PLM solution should help you: Increase Revenue. A best practice PLM solution should help a company grow its revenues by consolidating product development cycle-time and helping companies get new and improved products to market sooner. PLM should also eliminate many of the root causes for a product being returned, refused and/or reclaimed (which takes away from top-line growth) by creating an enterprise-wide, collaborative, workflow-driven environment. Reduce Costs. A strong PLM solution should help shave many unnecessary costs that companies typically take for granted. Rationalizing SKU’s, components (ingredients and packaging) and suppliers is a major opportunity at most companies that PLM should help address. A natural outcome of this rationalization is lower direct material spend and a reduction of inventory. Another cost cutting opportunity comes with PLM when it helps companies avoid certain costs associated with process inefficiencies that lead to scrap, rework, excess and obsolete inventory, poor end of life administration, higher cost of quality and regulatory and increased expediting. Mitigate Risk. Risks are the hardest to quantify but can be the most costly to a company. Food safety, recalls, line shutdowns, customer dissatisfaction and, worst of all, the potential tarnishing of your brands are a few of the debilitating risks that CP companies deal with on a daily basis. These risks are so uniquely severe that they require an enterprise PLM solution specifically designed for the CP industry that safeguards product information and processes while still allowing the art of innovation to flourish. Many CP companies have already created a winning advantage by leveraging a single, best practice PLM solution to establish an enterprise-wide, systematic approach to innovation. Oracle’s Answer for the Consumer Products Industry Oracle is dedicated to solving the growth and innovation challenges facing the CP industry. Oracle’s Agile Product Lifecycle Management for Process solution was originally developed with and for CP companies and is driven by a specialized development staff solely focused on maintaining and continuously improving the solution per the latest industry requirements. Agile PLM for Process helps CP companies handle all of the processes associated with managing the science of the innovation process, including: specification management, new product development/project and portfolio management, formulation optimization, supplier management, and quality and regulatory compliance to name a few. And as I mentioned earlier, integration is absolutely critical. Many Oracle CP customers, both with Oracle ERP systems and non-Oracle ERP systems, report benefits from Oracle’s Agile PLM for Process. In future articles we will explain in greater detail how both existing Oracle customers (like Gallo, Smuckers, Land-O-Lakes and Starbucks) and new Oracle customers (like ConAgra, Tyson, McDonalds and Heinz) have all realized the benefits of Agile PLM for Process and its integration to their ERP systems. More to Come Stay tuned for more articles in our blog series “The Business of Winning Innovation.” While we will also feature articles focused on other industries, look forward to more on how Agile PLM for Process addresses innovation challenges facing the CP industry. Additional topics include: Innovation Data Management (IDM), New Product Development (NPD), Product Quality Management (PQM), Menu Management,Private Label Management, and more! . Watch this video for more info about Agile PLM for Process

Read the article
Grow Your Business with Security

- by Darin Pendergraft

Author: Kevin Moulton Kevin Moulton has been in the security space for more than 25 years, and with Oracle for 7 years. He manages the East EnterpriseSecurity Sales Consulting Team. He is also a Distinguished Toastmaster. Follow Kevin on Twitter at twitter.com/kevin_moulton, where he sometimes tweets about security, but might also tweet about running, beer, food, baseball, football, good books, or whatever else grabs his attention. Kevin will be a regular contributor to this blog so stay tuned for more posts from him. It happened again! There I was, reading something interesting online, and realizing that a friend might find it interesting too. I clicked on the little email link, thinking that I could easily forward this to my friend, but no! Instead, a new screen popped up where I was asked to create an account. I was expected to create a User ID and password, not to mention providing some personally identifiable information, just for the privilege of helping that website spread their word. Of course, I didn’t want to have to remember a new account and password, I didn’t want to provide the requisite information, and I didn’t want to waste my time. I gave up, closed the web page, and moved on to something else. I was left with a bad taste in my mouth, and my friend might never find her way to this interesting website. If you were this content provider, would this be the outcome you were looking for? A few days later, I had a similar experience, but this one went a little differently. I was surfing the web, when I happened upon some little chotcke that I just had to have. I added it to my cart. When I went to buy the item, I was again brought to a page to create account. Groan! But wait! On this page, I also had the option to sign in with my OpenID account, my Facebook account, my Yahoo account, or my Google Account. I have all of those! No new account to create, no new password to remember, and no personally identifiable information to be given to someone else (I’ve already given it all to those other guys, after all). In this case, the vendor was easy to deal with, and I happily completed the transaction. That pleasant experience will bring me back again. This is where security can grow your business. It’s a differentiator. You’ve got to have a presence on the web, and that presence has to take into account all the smart phones everyone’s carrying, and the tablets that took over cyber Monday this year. If you are a company that a customer can deal with securely, and do so easily, then you are a company customers will come back to again and again. I recently had a need to open a new bank account. Every bank has a web presence now, but they are certainly not all the same. I wanted one that I could deal with easily using my laptop, but I also wanted 2-factor authentication in case I had to login from a shared machine, and I wanted an app for my iPad. I found a bank with all three, and that’s who I am doing business with. Let’s say, for example, that I’m in a regular Texas Hold-em game on Friday nights, so I move a couple of hundred bucks from checking to savings on Friday afternoons. I move a similar amount each week and I do it from the same machine. The bank trusts me, and they trust my machine. Most importantly, they trust my behavior. This is adaptive authentication. There should be no reason for my bank to make this transaction difficult for me. Now let's say that I login from a Starbucks in Uzbekistan, and I transfer $2,500. What should my bank do now? Should they stop the transaction? Should they call my home number? (My former bank did exactly this once when I was taking money out of an ATM on a business trip, when I had provided my cell phone number as my primary contact. When I asked them why they called my home number rather than my cell, they told me that their “policy” is to call the home number. If I'm on the road, what exactly is the use of trying to reach me at home to verify my transaction?) But, back to Uzbekistan… Should my bank assume that I am happily at home in New Jersey, and someone is trying to hack into my account? Perhaps they think they are protecting me, but I wouldn’t be very happy if I happened to be traveling on business in Central Asia. What if my bank were to automatically analyze my behavior and calculate a risk score? Clearly, this scenario would be outside of my typical behavior, so my risk score would necessitate something more than a simple login and password. Perhaps, in this case, a one-time password to my cell phone would prove that this is not just some hacker half way around the world. But, what if you're not a bank? Do you need this level of security? If you want to be a business that is easy to deal with while also protecting your customers, then of course you do. You want your customers to trust you, but you also want them to enjoy doing business with you. Make it easy for them to do business with you, and they’ll come back, and perhaps even Tweet about it, or Like you, and then their friends will follow. How can Oracle help? Oracle has the technology and expertise to help you to grown your business with security. Oracle Adaptive Access Manager will help you to prevent fraud while making it easier for your customers to do business with you by providing the risk analysis I discussed above, step-up authentication, and much more. Oracle Mobile and Social Access Service will help you to secure mobile access to applications by expanding on your existing back-end identity management infrastructure, and allowing your customers to transact business with you using the social media accounts they already know. You also have device fingerprinting and metrics to help you to grow your business securely. Security is not just a cost anymore. It’s a way to set your business apart. With Oracle’s help, you can be the business that everyone’s tweeting about. Image courtesy of Flickr user shareski

Read the article
Elegance, thy Name is jQuery

- by SGWellens

So, I'm browsing though some questions over on the Stack Overflow website and I found a good jQuery question just a few minutes old. Here is a link to it. It was a tough question; I knew that by answering it, I could learn new stuff and reinforce what I already knew: Reading is good, doing is better. Maybe I could help someone in the process too. I cut and pasted the HTML from the question into my Visual Studio IDE and went back to Stack Overflow to reread the question. Dang, someone had already answered it! And it was a great answer. I never even had a chance to start analyzing the issue. Now I know what a one-legged man feels like in an ass-kicking contest. Nevertheless, since the question and answer were so interesting, I decided to dissect them and learn as much as possible. The HTML consisted of some divs separated by h3 headings. Note the elements are laid out sequentially with no programmatic grouping: <h3 class="heading">Heading 1</h3> <div>Content</div> <div>More content</div> <div>Even more content</div><h3 class="heading">Heading 2</h3> <div>some content</div> <div>some more content</div><h3 class="heading">Heading 3</h3> <div>other content</div></form></body> The requirement was to wrap a div around each h3 heading and the subsequent divs grouping them into sections. Why? I don't know, I suppose if you screen-scrapped some HTML from another site, you might want to reformat it before displaying it on your own. Anyways… Here is the marvelously, succinct posted answer: $('.heading').each(function(){ $(this).nextUntil('.heading').andSelf().wrapAll('<div class="section">');}); I was familiar with all the parts except for nextUntil and andSelf. But, I'll analyze the whole answer for completeness. I'll do this by rewriting the posted answer in a different style and adding a boat-load of comments: function Test(){ // $Sections is a jQuery object and it will contain three elements var $Sections = $('.heading'); // use each to iterate over each of the three elements $Sections.each(function () { // $this is a jquery object containing the current element // being iterated var $this = $(this); // nextUntil gets the following sibling elements until it reaches // an element with the CSS class 'heading' // andSelf adds in the source element (this) to the collection $this = $this.nextUntil('.heading').andSelf(); // wrap the elements with a div $this.wrapAll('<div class="section" >'); });} The code here doesn't look nearly as concise and elegant as the original answer. However, unless you and your staff are jQuery masters, during development it really helps to work through algorithms step by step. You can step through this code in the debugger and examine the jQuery objects to make sure one step is working before proceeding on to the next. It's much easier to debug and troubleshoot when each logical coding step is a separate line of code. Note: You may think the original code runs much faster than this version. However, the time difference is trivial: Not enough to worry about: Less than 1 millisecond (tested in IE and FF). Note: You may want to jam everything into one line because it results in less traffic being sent to the client. That is true. However, most Internet servers now compress HTML and JavaScript by stripping out comments and white space (go to Bing or Google and view the source). This feature should be enabled on your server: Let the server compress your code, you don't need to do it. Free Career Advice: Creating maintainable code is Job One—Maximum Priority—The Prime Directive. If you find yourself suddenly transferred to customer support, it may be that the code you are writing is not as readable as it could be and not as readable as it should be. Moving on… I created a CSS class to enhance the results: .section{ background-color: yellow; border: 2px solid black; margin: 5px;} Here is the rendered output before: …and after the jQuery code runs. Pretty Cool! But, while playing with this code, the logic of nextUntil began to bother me: What happens in the last section? What stops elements from being collected since there are no more elements with the .heading class? The answer is nothing. In this case it stopped collecting elements because it was at the end of the page. But what if there were additional HTML elements? I added an anchor tag and another div to the HTML: <h3 class="heading">Heading 1</h3> <div>Content</div> <div>More content</div> <div>Even more content</div><h3 class="heading">Heading 2</h3> <div>some content</div> <div>some more content</div><h3 class="heading">Heading 3</h3> <div>other content</div><a>this is a link</a><div>unrelated div</div> </form></body> The code as-is will include both the anchor and the unrelated div. This isn't what we want. My first attempt to correct this used the filter parameter of the nextUntil function: nextUntil('.heading', 'div') This will only collect div elements. But it merely skipped the anchor tag and it still collected the unrelated div: The problem is we need a way to tell the nextUntil function when to stop. CSS selectors to the rescue! nextUntil('.heading, a') This tells nextUntil to stop collecting elements when it gets to an element with a .heading class OR when it gets to an anchor tag. In this case it solved the problem. FYI: The comma operator in a CSS selector allows multiple criteria. Bingo! One final note, we could have broken the code down even more: We could have replaced the andSelf function here: $this = $this.nextUntil('.heading, a').andSelf(); With this: // get all the following siblings and then add the current item$this = $this.nextUntil('.heading, a');$this.add(this); But in this case, the andSelf function reads real nice. In my opinion. Here's a link to a jsFiddle if you want to play with it. I hope someone finds this useful Steve Wellens CodeProject

Read the article
Design for complex ATG applications

- by Glen Borkowski

Overview Needless to say, some ATG applications are more complex than others. Some ATG applications support a single site, single language, single catalog, single currency, have a single development staff, single business team, and a relatively simple business model. The real complex applications have to support multiple sites, multiple languages, multiple catalogs, multiple currencies, a couple different development teams, multiple business teams, and a highly complex business model (and processes to go along with it). While it's still important to implement a proper design for simple applications, it's absolutely critical to do this for the complex applications. Why? It's all about time and money. If you are unable to manage your complex applications in an efficient manner, the cost of managing it will increase dramatically as will the time to get things done (time to market). On the positive side, your competition is most likely in the same situation, so you just need to be more efficient than they are. This article is intended to discuss a number of key areas to think about when designing complex applications on ATG. Some of this can get fairly technical, so it may help to get some background first. You can get enough of the required background information from this post. After reading that, come back here and follow along. Application Design Of all the various types of ATG applications out there, the most complex tend to be the ones in the telecommunications industry - especially the ones which operate in multiple countries. To get started, let's assume that we are talking about an application like that. One that has these properties: Operates in multiple countries - must support multiple sites, catalogs, languages, and currencies The organization is fairly loosely-coupled - single brand, but different businesses across different countries There is some common functionality across all sites in all countries There is some common functionality across different sites within the same country Sites within a single country may have some unique functionality - relative to other sites in the same country Complex product catalog (mostly in terms of bundles, eligibility, and compatibility) At this point, I'll assume you have read through the required reading and have a decent understanding of how ATG modules work... Code / configuration - assemble into modules When it comes to defining your modules for a complex application, there are a number of goals: Divide functionality between the modules in a way that maps to your business Group common functionality 'further down in the stack of modules' Provide a good balance between shared resources and autonomy for countries / sites Now I'll describe a high level approach to how you could accomplish those goals... Let's start from the bottom and work our way up. At the very bottom, you have the modules that ship with ATG - the 'out of the box' stuff. You want to make sure that you are leveraging all the modules that make sense in order to get the most value from ATG as possible - and less stuff you'll have to write yourself. On top of the ATG modules, you should create what we'll refer to as the Corporate Foundation Module described as follows: Sits directly on top of ATG modules Used by all applications across all countries and sites - this is the foundation for everyone Contains everything that is common across all countries / all sites Once established and settled, will change less frequently than other 'higher' modules Encapsulates as many enterprise-wide integrations as possible Will provide means of code sharing therefore less development / testing - faster time to market Contains a 'reference' web application (described below) The next layer up could be multiple modules for each country (you could replace this with region if that makes more sense). We'll define those modules as follows: Sits on top of the corporate foundation module Contains what is unique to all sites in a given country Responsible for managing any resource bundles for this country (to handle multiple languages) Overrides / replaces corporate integration points with any country-specific ones Finally, we will define what should be a fairly 'thin' (in terms of functionality) set of modules for each site as follows: Sits on top of the country it resides in module Contains what is unique for a given site within a given country Will mostly contain configuration, but could also define some unique functionality as well Contains one or more web applications The graphic below should help to indicate how these modules fit together: Web applications As described in the previous section, there are many opportunities for sharing (minimizing costs) as it relates to the code and configuration aspects of ATG modules. Web applications are also contained within ATG modules, however, sharing web applications can be a bit more difficult because this is what the end customer actually sees, and since each site may have some degree of unique look & feel, sharing becomes more challenging. One approach that can help is to define a 'reference' web application at the corporate foundation layer to act as a solid starting point for each site. Here's a description of the 'reference' web application: Contains minimal / sample reference styling as this will mostly be addressed at the site level web app Focus on functionality - ensure that core functionality is revealed via this web application Each individual site can use this as a starting point There may be multiple types of web apps (i.e. B2C, B2B, etc) There are some techniques to share web application assets - i.e. multiple web applications, defined in the web.xml, and it's worth investigating, but is out of scope here. Reference infrastructure In this complex environment, it is assumed that there is not a single infrastructure for all countries and all sites. It's more likely that different countries (or regions) could have their own solution for infrastructure. In this case, it will be advantageous to define a reference infrastructure which contains all the hardware and software that make up the core environment. Specifications and diagrams should be created to outline what this reference infrastructure looks like, as well as it's baseline cost and the incremental cost to scale up with volume. Having some consistency in terms of infrastructure will save time and money as new countries / sites come online. Here are some properties of the reference infrastructure: Standardized approach to setup of hardware Type and number of servers Defines application server, operating system, database, etc... - including vendor and specific versions Consistent naming conventions Provides a consistent base of terminology and understanding across environments Defines which ATG services run on which servers Production Staging BCC / Preview Each site can change as required to meet scale requirements Governance / organization It should be no surprise that the complex application we're talking about is backed by an equally complex organization. One of the more challenging aspects of efficiently managing a series of complex applications is to ensure the proper level of governance and organization. Here are some ideas and goals to work towards: Establish a committee to make enterprise-wide decisions that affect all sites Representation should be evenly distributed Should have a clear communication procedure Focus on high level business goals Evaluation of feature / function gaps and how that relates to ATG release schedule / roadmap Determine when to upgrade & ensure value will be realized Determine how to manage various levels of modules Who is responsible for maintaining corporate / country / site layers Determine a procedure for controlling what goes in the corporate foundation module Standardize on source code control, database, hardware, OS versions, J2EE app servers, development procedures, etc only use tested / proven versions - this is something that should be centralized so that every country / site does not have to worry about compatibility between versions Create a innovation team Quickly develop new features, perform proof of concepts All teams can benefit from their findings Summary At this point, it should be clear why the topics above (design, governance, organization, etc) are critical to being able to efficiently manage a complex application. To summarize, it's all about competitive advantage... You will need to reduce costs and improve time to market with the goal of providing a better experience for your end customers. You can reduce cost by reducing development time, time allocated to testing (don't have to test the corporate foundation module over and over again - do it once), and optimizing operations. With an efficient design, you can improve your time to market and your business will be more flexible and agile. Over time, you'll find that you're becoming more focused on offering functionality that is new to the market (creativity) and this will be rewarded - you're now a leader. In addition to the above, you'll realize soft benefits as well. Your staff will be operating in a culture based on sharing. You'll want to reward efforts to improve and enhance the foundation as this will benefit everyone. This culture will inspire innovation, which can only lend itself to your competitive advantage.

Read the article
The challenge of communicating externally with IRM secured content

- by Simon Thorpe

I am often asked by customers about how they handle sending IRM secured documents to external parties. Their concern is that using IRM to secure sensitive information they need to share outside their business, is troubled with the inability for third parties to install the software which enables them to gain access to the information. It is a very legitimate question and one i've had to answer many times in the past 10 years whilst helping customers plan successful IRM deployments. The operating system does not provide the required level of content security The problem arises from what IRM delivers, persistent security to your sensitive information where ever it resides and whenever it is in use. Oracle IRM gives customers an array of features that help ensure sensitive information in an IRM document or email is always protected and only accessed by authorized users using legitimate applications. Examples of such functionality are; Control of the clipboard, either by disabling completely in the opened document or by allowing the cut and pasting of information between secured IRM documents but not into insecure applications. Protection against programmatic access to the document. Office documents and PDF documents have the ability to be accessed by other applications and scripts. With Oracle IRM we have to protect against this to ensure content cannot be leaked by someone writing a simple program. Securing of decrypted content in memory. At some point during the process of opening and presenting a sealed document to an end user, we must decrypt it and give it to the application (Adobe Reader, Microsoft Word, Excel etc). This process must be secure so that someone cannot simply get access to the decrypted information. The operating system alone just doesn't have the functionality to deliver these types of features. This is why for every IRM technology there must be some extra software installed and typically this software requires administrative rights to do so. The fact is that if you want to have very strong security and access control over a document you are going to send to someone who is beyond your network infrastructure, there must be some software to provide that functionality. Simple installation with Oracle IRM The software used to control access to Oracle IRM sealed content is called the Oracle IRM Desktop. It is a small, free piece of software roughly about 12mb in size. This software delivers functionality for everything a user needs to work with an Oracle IRM solution. It provides the functionality for all formats we support, the storage and transparent synchronization of user rights and unique to Oracle, the ability to search inside sealed files stored on the local computer. In Oracle we've made every technical effort to ensure that installing this software is a simple as possible. In situations where the user's computer is part of the enterprise, this software is typically deployed using existing technologies such as Systems Management Server from Microsoft or by using Active Directory Group Policies. However when sending sealed content externally, you cannot automatically install software on the end users machine. You need to rely on them to download and install themselves. Again we've made every effort for this manual install process to be as simple as we can. Starting with the small download size of the software itself to the simple installation process, most end users are able to install and access sealed content very quickly. You can see for yourself how easily this is done by walking through our free and easy self service demonstration of using sealed content. How to handle objections and ensure there is value However the fact still remains that end users may object to installing, or may simply be unable to install the software themselves due to lack of permissions. This is often a problem with any technology that requires specialized software to access a new type of document. In Oracle, over the past 10 years, we've learned many ways to get over this barrier of getting software deployed by external users. First and I would say of most importance, is the content MUST have some value to the person you are asking to install software. Without some type of value proposition you are going to find it very difficult to get past objections to installing the IRM Desktop. Imagine if you were going to secure the weekly campus restaurant menu and send this to contractors. Their initial response will be, "why on earth are you asking me to download some software just to access your menu!?". A valid objection... there is no value to the user in doing this. Now consider the scenario where you are sending one of your contractors their employment contract which contains their address, social security number and bank account details. Are they likely to take 5 minutes to install the IRM Desktop? You bet they are, because there is real value in doing so and they understand why you are doing it. They want their personal information to be securely handled and a quick download and install of some software is a small task in comparison to dealing with the loss of this information. Be clear in communicating this value So when sending sealed content to people externally, you must be clear in communicating why you are using an IRM technology and why they need to install some software to access the content. Do not try and avoid the issue, you must be clear and upfront about it. In doing so you will significantly reduce the "I didn't know I needed to do this..." responses and also gain respect for being straight forward. One customer I worked with, 6 months after the initial deployment of Oracle IRM, called me panicking that the partner they had started to share their engineering documents with refused to install any software to access this highly confidential intellectual property. I explained they had to communicate to the partner why they were doing this. I told them to go back with the statement that "the company takes protecting its intellectual property seriously and had decided to use IRM to control access to engineering documents." and if the partner didn't respect this decision, they would find another company that would. The result? A few days later the partner had made the Oracle IRM Desktop part of their approved list of software in the company. Companies are successful when sending sealed content to third parties We have many, many customers who send sensitive content to third parties. Some customers actually sell access to Oracle IRM protected content and therefore 99% of their users are external to their business, one in particular has sold content to hundreds of thousands of external users. Oracle themselves use the technology to secure M&A documents, payroll data and security assessments which go beyond the traditional enterprise security perimeter. Pretty much every company who deploys Oracle IRM will at some point be sending those documents to people outside of the company, these customers must be successful otherwise Oracle IRM wouldn't be successful. Because our software is used by a wide variety of companies, some who use it to sell content, i've often run into people i'm sharing a sealed document with and they already have the IRM Desktop installed due to accessing content from another company. The future In summary I would say that yes, this is a hurdle that many customers are concerned about but we see much evidence that in practice, people leap that hurdle with relative ease as long as they are good at communicating the value of using IRM and also take measures to ensure end users can easily go through the process of installation. We are constantly developing new ideas to reducing this hurdle and maybe one day the operating systems will give us enough rich security functionality to have no software installation. Until then, Oracle IRM is by far the easiest solution to balance security and usability for your business. If you would like to evaluate it for yourselves, please contact us.

Read the article

Search Results

Search found 5953 results on 239 pages for 'customer stories'.

Page 230/239 | < Previous Page | 226 227 228 229 230 231 232 233 234 235 236 237 | Next Page >

- by mvaughan

- by Testas

- by Pinal Dave

- by yaldahhakim

- by Brian

- by Stefan Krantz

- by martin.abrahams

- by Prakash Yamuna

- by user9154181

- by fip

- by pinaldave

- by red(at)work

- by [email protected]

- by pinaldave

- by Jie Chen

- by Rick Strahl

- by mbcrump

- by Tanu Sood

- by seth.white

- by Kerrie Foy

- by Darin Pendergraft

- by SGWellens

- by Glen Borkowski

- by Simon Thorpe

< Previous Page | 226 227 228 229 230 231 232 233 234 235 236 237 | Next Page >