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• Recreating OMS instances in a HA environment when instances on all nodes are lost

  - by rnigam

  Oracle highly recommends deploying EM in a HA environment. The best practices for HA deployments, backup and housekeeping of your Enterprise Manager environment are documented in the Oracle Enterprise Manager Advanced Configuration Guide. It is imperative that there is a good disaster recovery plan in place for your EM deployment. In this post I want to talk about a customer who failed to do the correct planning and housekeeping for EM and landed in a situation where we the all the OMSes were nearly blown away had we not jumped to help. We recently hit an issue at a customer site where we had a two node OMS setup of the Enterprise Manager and a RAC Database being used as the EM repository. An accidental delete of the OMS oracle home left us with a single node deployment. While we were trying to figure out a possible path to recover the first node, the second node was rebooted under a maintenance window. What followed was a complete site outage as the Admin and managed servers would not start on either of the nodes. In my situation there were - No backups of the Oracle Homes from any node - No OMS Configuration snapshots (created using the “emctl exportconfig oms” command) and the instance home was completely lost on node 1 which also had the Admin Server  We did however have: - A copy of the emkey.ora that I found under the OMS_ORACLE_HOME/ of the second node (NOTE: it is a bad practice to have your emkey present under the OMS Oracle home directory on the same server as the OMS. The backup of the emkey should be maintained on some other server. In this case however it was a savior in my situation since there were no backups - The oms oracle home on the second node but missing a number of files and had a number of changes done to the files in the home. There were a number of attempts to start the server by modifying various files based on the Weblogic server logs to have atleast node up and running but all of them failed. Here is how you can recover from this scenario: Follow these steps: STEP 1: Check status of emkey.ora Check whether the emkey exists is present in the EM repository or not. Run the following command: $OMS_ORACLE_HOME/bin/emctl status emkey If the output is something like this below then you are good to go and the key is present in the repository ./emctl status emkey Oracle Enterprise Manager 11g Release 1 Grid Control Copyright (c) 1996, 2010 Oracle Corporation. All rights reserved. Enter Enterprise Manager Root (SYSMAN) Password : The EMKey is configured properly. Here are the messages that you might see as the emctl status emkey output depending upon whether the EM Admin Server is up and if the key is configured properly: Case1:  AdminServer is up, emkey is proper in CredStore & not in repos. This is same as the output of the command shown above:The EMKey is configured properly Case 2: AdminServer is up, emkey is proper in CredStore & exists in repos:The EMKey is configured properly, but is not secure. Secure the EMKey by running "emctl config emkey -remove_from_repos".Case 3: AdminServer is down or emkey is corrupted in CredStore) & (emkey exists in repos): The EMKey exists in the Management Repository, but is not configured properly or is corrupted in the credential store.Configure the EMKey by running "emctl config emkey -copy_to_credstore".Case 4: (AdminServer is down or emkey is corrupted in CredStore) & (emkey does not exist in repos): The EMKey is not configured properly or is corrupted in the credential store and does not exist in the Management Repository. To correct the problem:1) Get the backed up emkey.ora file.2) Configure the emkey by running "emctl config emkey -copy_to_credstore_from_file". If not the key was not secured properly, we will have to be put in the repository before proceeding. Look at the next step 2 for doing this There may be cases (like mine) where running emctl may give errors like the following: $OMS_ORACLE_HOME/bin/emctl status emkey Exception in thread “Main Thread” java.lang.NoClassDefFoundError: oracle/security/pki/OracleWallet At oracle.sysman.emctl.config.oms.EMKeyCmds.main (EMKeyCmds.java:658) Just move to the next step to put the key back in the repository STEP 2: Put emkey.ora back in the repository Skip this step if your emkey.ora is present in the repository. If not, you need to put the key back in the repository See if you can run the following command (with sample output): $OMS_ORACLE_HOME/bin/emctl config emkey –copy_to_repos Oracle Enterprise Manager 11g Release 1 Grid Control Copyright (c) 1996, 2010 Oracle Corporation. All rights reserved. The EMKey has been copied to the Management Repository. This operation will cause the EMKey to become unsecure. After the required operation has been completed, secure the EMKey by running "emctl config emkey -remove_from_repos". Typically the key is present under $OMS_ORACLE_HOME/sysman/config directory before being removed after the install as a best practice. If you hit any errors while running emctl commands like the one mentioned in step 1, jump to step 3 and we will take care of the emkey.ora in Step 5 STEP 3: Get the port information Check for the existing port information in the emd.properties file under EM_INSTANCE_DIRECTORY (typically gc_inst directory right above the Middleware home where you have deployed em. For eg. /u01/app/oracle/product/gc_inst in case your oms home is /u01/app/oracle/product/Middleware/oms11g) In my case I got the information from the emgc.properties present in the gc_inst on the second node. If you can run emctl you may want to try the following command as well $OMS_ORACLE_HOME/bin/emctl status oms –details Note this information as this will be used in the next step STEP 4: Perform cleanup on Node 1 Note the oracle home of the Weblogic and OMS, get the list of applied patches in the homes (using opatch lsinventory command), take a backup copy of the home just in case we need it and then de-install/remove oracle homes, update inventory and cleanup processes on the first node STEP 5: Perform Software Only Installation of OMS on Node 1 Perform Weblogic 10.3.2 installation exactly under the same location as present in the earlier installation. Perform software only installation of the OMS using the following command. This will not run any configuration assistants and bypass all user interface validations runInstaller –noconfig -validationaswarnings Select the “Additional OMS” option while performing the installation. Provide the same path for OMS and Instance directories like the previous installation Use the port information collected in Step 3 while performing the installation. Once the installation is complete run the allroot.sh script to complete the binary deployment STEP 6: Apply one-off patches At this point you can apply any patches to the OMS Oracle Home previously. You only need to run opatch to install the patch in the home and not required to run the SQLs STEP 7: Copy EM key This step is only required if you were not able to use emctl command to put the emkey back into the EM repository in STEP 2 Copy the emkey.ora file of the old installation you have under $OMS_ORACLE_HOME/sysman/config directory of the newly installed OMS STEP 8: Configure Grid Control Domain Run the following command to configure the EM domain and OMS. Note that you need to use a different GC Domain name than what you used earlier. For example I have used GCDOMAIN11 as the new domain name when my previous domain name was GCDOMAIN $OMS_ORACLE_HOME/bin/omsca new –AS_USERNAME weblogic –EM_DOMAIN_NAME GCDOMAIN11 –NM_USER nodemanager -nostart This command as shown below will prompt for a number of inputs like Admin Server hostname, port, password, etc. Verify if the defaults shown are correct by pressing enter or provide a new value STEP 9: Run Add-ON Configuration Assistant After this step run the following add-on configuration assistant. This was used in my case to configure the virtualization add-on $OMS_ORACLE_HOME/addonca -oui -omsonly -name vt -install gc STEP 10: Start the OMS Now start the OMS using $OMS_ORACLE_HOME/bin/emctl start oms In a multi-node setup like mine you would either have a software load balancer or DNS round robin (using a virtual host name that resolves to one of multiple OMS hostnames) being used for load balancing. Secure the OMS against the SLB or DNS virtual hostname using the following $ OMS_HOME/bin/emctl secure oms -host slb.example.com -secure_port 1159 -slb_port 1159 -slb_console_port 443 STEP 11: Configure the Agent From the $AGENT_ORACLE_HOME/bin run the ./agentca –f At this point you should have your OMS on node 1 fully re-covered. Clean up node 2 and use the normal Additional OMS installation process documented in the official installation guide to add the additional OMS on node 2 Summary It took us nearly a little over two days to completely recover the environment with some other non-EM related issues that hit us along the way as well. In the end a situation like this could have been completely avoided had the proper housekeeping and backup of the Enterprise Manager Deployment been done in the first place. This is going to a topic that we cover in the next post. In the meantime please do refer to the Oracle Enterprise Manager Advanced Configuration Guide for planning your EM installation, backup and housekeeping procedures. This can be found here: http://download.oracle.com/docs/cd/E11857_01/index.htm Thanks This post would not have been possible without Raj Aggarwal, Prasad Chebrolu and Ravikumar Basa who helped to recover the environment and provided all the support we needed

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• Queued Loadtest to remove Concurrency issues using Shared Data Service in OpenScript

  - by stefan.thieme(at)oracle.com

  Queued Processing to remove Concurrency issues in Loadtest ScriptsSome scripts act on information returned by the server, e.g. act on first item in the returned list of pending tasks/actions. This may lead to concurrency issues if the virtual users simulated in a load test scenario are not synchronized in some way.As the load test cases should be carried out in a comparable and straight forward manner simply cancel a transaction in case a collision occurs is clearly not an option. In case you increase the number of virtual users this approach would lead to a high number of requests for the early steps in your transaction (e.g. login, retrieve list of action points, assign an action point to the virtual user) but later steps would be rarely visited successfully or at all, depending on the application logic.A way to tackle this problem is to enqueue the virtual users in a Shared Data Service queue. Only the first virtual user in this queue will be allowed to carry out the critical steps (retrieve list of action points, assign an action point to the virtual user) in your transaction at any one time.Once a virtual user has passed the critical path it will dequeue himself from the head of the queue and continue with his actions. This does theoretically allow virtual users to run in parallel all steps of the transaction which are not part of the critical path.In practice it has been seen this is rarely the case, though it does not allow adding more than N users to perform a transaction without causing delays due to virtual users waiting in the queue. N being the time of the total transaction divided by the sum of the time of all critical steps in this transaction.While this problem can be circumvented by allowing multiple queues to act on individual segments of the list of actions, e.g. per country filter, ends with 0..9 filter, etc.This would require additional handling of these additional queues of slots for the virtual users at the head of the queue in order to maintain the mutually exclusive access to the first element in the list returned by the server at any one time of the load test. Such an improved handling of multiple queues and/or multiple slots is above the subject of this paper.Shared Data Services Pre-RequisitesStart WebLogic Server to host Shared Data ServicesYou will have to make sure that your WebLogic server is installed and started. Shared Data Services may not work if you installed only the minimal installation package for OpenScript. If however you installed the default package including OLT and OTM, you may follow the instructions below to start and verify WebLogic installation.To start the WebLogic Server deployed underneath of Oracle Load Testing and/or Oracle Test Manager you can go to your Start menu, Oracle Application Testing Suite and select the Restart Oracle Application Testing Suite Application Service entry from the Tools submenu.To verify the service has been started you can run the Microsoft Management Console for Services by Selecting Run from the Start Menu and entering services.msc. Look for the entry that reads Oracle Application Testing Suite Application Service, once it has changed it status from Starting to Started you can proceed to verify the login. Please note that this may take several minutes, I would say up to 10 minutes depending on the strength of your CPU horse-power.Verify WebLogic Server user credentialsYou will have to make sure that your WebLogic Server is installed and started. Next open the Oracle WebLogic Server Adminstration Console on http://localhost:8088/console.It may take a while until the application is deployed and started. It may display the following until the Administration Console has been deployed on the fly.Afterwards you can login using the username oats and the password that you selected during install time for your Application Testing Suite administrative purposes.This will bring up the Home page of you WebLogic Server. You have actually verified that you are able to login with these credentials already. However if you want to check the details, navigate to Security Realms, myrealm, Users and Groups tab.Here you could add users to your WebLogic Server which could be used in the later steps. Details on the Groups required for such a custom user to work are exceeding this quick overview and have to be selected with the WebLogic Server Adminstration Guide in mind.Shared Data Services pre-requisites for Load testingOpenScript Preferences have to be set to enable Encryption and provide a default Shared Data Service Connection for Playback.These are pre-requisites you want to use for load testing with Shared Data Services.Please note that the usage of the Connection Parameters (individual directive in the script) for Shared Data Services did not playback reliably in the current version 9.20.0370 of Oracle Load Testing (OLT) and encryption of credentials still seemed to be mandatory as well.General Encryption settingsSelect OpenScript Preferences from the View menu and navigate to the General, Encryption entry in the tree on the left. Select the Encrypt script data option from the list and enter the same password that you used for securing your WebLogic Server Administration Console.Enable global shared data access credentialsSelect OpenScript Preferences from the View menu and navigate to the Playback, Shared Data entry in the tree on the left. Enable the global shared data access credentials and enter the Address, User name and Password determined for your WebLogic Server to host Shared Data Services.Please note, that you may want to replace the localhost in Address with the hosts realname in case you plan to run load tests with Loadtest Agents running on remote systems.Queued Processing of TransactionsEnable Shared Data Services Module in Script PropertiesThe Shared Data Services Module has to be enabled for each Script that wants to employ the Shared Data Service Queue functionality in OpenScript. It can be enabled under the Script menu selecting Script Properties. On the Script Properties Dialog select the Modules section and check Shared Data to enable Shared Data Service Module for your script. Checking the Shared Data Services option will effectively add a line to your script code that adds the sharedData ScriptService to your script class of IteratingVUserScript.@ScriptService oracle.oats.scripting.modules.sharedData.api.SharedDataService sharedData;Record your scriptRecord your script as usual and then add the following things for Queue handling in the Initialize code block, before the first step and after the last step of your critical path and in the Finalize code block.The java code to be added at individual locations is explained in the following sections in full detail.Create a Shared Data Queue in InitializeTo create a Shared Data Queue go to the Java view of your script and enter the following statements to the initialize() code block.info("Create queueA with life time of 120 minutes");sharedData.createQueue("queueA", 120);This will create an instantiation of the Shared Data Queue object named queueA which is maintained for upto 120 minutes.If you want to use the code for multiple scripts, make sure to use a different queue name for each one here and in the subsequent steps. You may even consider to use a dynamic queueName based on filters of your result list being concurrently accessed.Prepare a unique id for each IterationIn order to keep track of individual virtual users in our queue we need to create a unique identifier from the virtual user id and the used username right after retrieving the next record from our databank file.getDatabank("Usernames").getNextDatabankRecord();getVariables().set("usernameValue1","VU_{{@vuid}}_{{@iterationnum}}_{{db.Usernames.Username}}_{{@timestamp}}_{{@random(10000)}}");String usernameValue = getVariables().get("usernameValue1");info("Now running virtual user " + usernameValue);As you can see from the above code block, we have set the OpenScript variable usernameValue1 to VU_{{@vuid}}_{{@iterationnum}}_{{db.Usernames.Username}}_{{@timestamp}}_{{@random(10000)}} which is a concatenation of the virtual user id and the iterationnumber for general uniqueness; as well as the username from our databank, the timestamp and a random number for making it further unique and ease spotting of errors.Not all of these fields are actually required to make it really unique, but adding the queue name may also be considered to help troubleshoot multiple queues.The value is then retrieved with the getVariables.get() method call and assigned to the usernameValue String used throughout the script.Please note that moving the getDatabank("Usernames").getNextDatabankRecord(); call to the initialize block was later considered to remove concurrency of multiple virtual users running with the same userid and therefor accessing the same "My Inbox" in step 6. This will effectively give each virtual user a userid from the databank file. Make sure you have enough userids to remove this second hurdle.Enqueue and attend Queue before Critical PathTo maintain the right order of virtual users being allowed into the critical path of the transaction the following pseudo step has to be added in front of the first critical step. In the case of this example this is right in front of the step where we retrieve the list of actions from which we select the first to be assigned to us.beginStep("[0] Waiting in the Queue", 0);{info("Enqueued virtual user " + usernameValue + " at the end of queueA");sharedData.offerLast("queueA", usernameValue);info("Wait until the user is the first in queueA");String queueValue1 = null;do {// we wait for at least 0.7 seconds before we check the head of the// queue. This is the time it takes one user to move through the// critical path, i.e. pass steps [5] Enter country and [6] Assign// to meThread.sleep(700);queueValue1 = (String) sharedData.peekFirst("queueA");info("The first user in queueA is currently: '" + queueValue1 + "' " + queueValue1.getClass() + " length " + queueValue1.length() );info("The current user is '"+ usernameValue + "' " + usernameValue.getClass() + " length " + usernameValue.length() + ": indexOf " + usernameValue.indexOf(queueValue1) + " equals " + usernameValue.equals(queueValue1) );} while ( queueValue1.indexOf(usernameValue) < 0 );info("Now the user is the first in queueA");}endStep();This will enqueue the username to the tail of our Queue. It will will wait for at least 700 milliseconds, the time it takes for one user to exit the critical path and then compare the head of our queue with it's username. This last step will be repeated while the two are not equal (indexOf less than zero). If they are equal the indexOf will yield a value of zero or larger and we will perform the critical steps.Dequeue after Critical PathAfter the virtual user has left the critical path and complete its last step the following code block needs to dequeue the virtual user. In the case of our example this is right after the action has been actually assigned to the virtual user. This will allow the next virtual user to retrieve the list of actions still available and in turn let him make his selection/assignment.info("Get and remove the current user from the head of queueA");String pollValue1 = (String) sharedData.pollFirst("queueA");The current user is removed from the head of the queue. The next one will now be able to match his username against the head of the queue.Clear and Destroy Queue for FinishWhen the script has completed, it should clear and destroy the queue. This code block can be put in the finish block of your script and/or in a separate script in order to clear and remove the queue in case you have spotted an error or want to reset the queue for some reason.info("Clear queueA");sharedData.clearQueue("queueA");info("Destroy queueA");sharedData.destroyQueue("queueA");The users waiting in queueA are cleared and the queue is destroyed. If you have scripts still executing they will be caught in a loop.I found it better to maintain a separate Reset Queue script which contained only the following code in the initialize() block. I use to call this script to make sure the queue is cleared in between multiple Loadtest runs. This script could also even be added as the first in a larger scenario, which would execute it only once at very start of the Loadtest and make sure the queues do not contain any stale entries.info("Create queueA with life time of 120 minutes");sharedData.createQueue("queueA", 120);info("Clear queueA");sharedData.clearQueue("queueA");This will create a Shared Data Queue instance of queueA and clear all entries from this queue.Monitoring QueueWhile creating the scripts it was useful to monitor the contents, i.e. the current first user in the Queue. The following code block will make sure the Shared Data Queue is accessible in the initialize() block.info("Create queueA with life time of 120 minutes");sharedData.createQueue("queueA", 120);In the run() block the following code will continuously monitor the first element of the Queue and write an informational message with the current username Value to the Result window.info("Monitor the first users in queueA");String queueValue1 = null;do {queueValue1 = (String) sharedData.peekFirst("queueA");if (queueValue1 != null)info("The first user in queueA is currently: '" + queueValue1 + "' " + queueValue1.getClass() + " length " + queueValue1.length() );} while ( true );This script can be run from OpenScript parallel to a loadtest performed by the Oracle Load Test.However it is not recommend to run this in a production loadtest as the performance impact is unknown. Accessing the Queue's head with the peekFirst() method has been reported with about 2 seconds response time by both OpenScript and OTL. It is advised to log a Service Request to see if this could be lowered in future releases of Application Testing Suite, as the pollFirst() and even offerLast() writing to the tail of the Queue usually returned after an average 0.1 seconds.Debugging QueueWhile debugging the scripts the following was useful to remove single entries from its head, i.e. the current first user in the Queue. The following code block will make sure the Shared Data Queue is accessible in the initialize() block.info("Create queueA with life time of 120 minutes");sharedData.createQueue("queueA", 120);In the run() block the following code will remove the first element of the Queue and write an informational message with the current username Value to the Result window.info("Get and remove the current user from the head of queueA");String pollValue1 = (String) sharedData.pollFirst("queueA");info("The first user in queueA was currently: '" + pollValue1 + "' " + pollValue1.getClass() + " length " + pollValue1.length() );ReferencesOracle Functional Testing OpenScript User's Guide Version 9.20 [E15488-05]Chapter 17 Using the Shared Data Modulehttp://download.oracle.com/otn/nt/apptesting/oats-docs-9.21.0030.zipOracle Fusion Middleware Oracle WebLogic Server Administration Console Online Help 11g Release 1 (10.3.4) [E13952-04]Administration Console Online Help - Manage users and groupshttp://download.oracle.com/docs/cd/E17904_01/apirefs.1111/e13952/taskhelp/security/ManageUsersAndGroups.htm

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• Podcast Show Notes: Evolving Enterprise Architecture

  - by Bob Rhubart

  Back in March Oracle ACE Directors Mike van Alst (IT-Eye) and Jordan Braunstein (Visual Integrator Consulting) and Oracle product manager Jeff Davies participated in an ArchBeat virtual meet-up. The resulting conversation quickly turned to the changing nature of enterprise architecture and the various forces driving that change. All four parts of that wide-ranging conversation are now available. Listen to Part 1 Listen to Part 2 Listen to Part 3 Listen to Part 4 As you’ll hear, Mike, Jordan, and Jeff bring unique perspectives and opinions to this very lively conversation. These are three very sharp, very experienced guys, as and you might expect, they don’t always walk in lock-step when it comes to EA. You can learn more about Mike, Jordan, and Jeff – and share your opinions with them -- through the links below: Mike van Alst Blog | Twitter | LinkedIn | Business |Oracle Mix | Oracle ACE Profile Jordan Braunstein Blog | Twitter | LinkedIn | Business | Oracle Mix | Oracle ACE Profile Jeff Davies Homepage | Blog | LinkedIn | Oracle Mix (Also check out Jeff’s book: The Definitive Guide to SOA: Oracle Service Bus) Up Next Next week’s program features highlights from the panel discussion at the Oracle Technology Architect Day event held in Anaheim, CA on May 19. You’ll hear from Oracle ACE Directors Basheer Khan and Floyd Teter, Oracle virtualization expert and former Sun Microsystems principal engineer Jeff Savit, Oracle security analyst Geri Born, and event MC Ralf Dossman, Director of SOA and Middleware in Oracle’s Enterprise Solutions Group. Stay tuned: RSS

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• Pro BizTalk 2009

  - by Sean Feldman

  I have finished reading Pro BizTalk 2009 book from APress. This is a great book  if you’ve never dealt with BizTalk in the past and want to have a quick “on-ramp”. Although the book is very concerned about right way of building traditional BizTalk applications, it also dedicates a chapter to ESB Toolkit and does a good job in analyzing it. The fact that authors were concerned with subject such as coupling, hard-coding, automation, etc. makes it very interesting. One warning, if you are expecting to have a book that will guide you how to apply step by step examples, forget it. Nor this book does it, neither it’s possible due to multiple erratas found in it. I really was disappointed by the number of typos, inaccuracies, and technical mistakes. These kind of things turn readers away, especially when they had no experience with BT in the past. But this is the only bad thing about it. As for the rest – great content. Next week I am taking a deep dive course on BizTalk 2009. I really feel that this book has helped me a lot to get my feet wet. Next target will be ESB Tookit. To get to that, I will use what the book authors wrote “you have to understand how BizTalk as an engine works”.

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• ASP.NET in Moscow!

  - by Stephen Walther

  I’m traveling to Russia and speaking in Moscow next week at the DevConf. This will be the first time that I have visited Russia, and I know that there is a strong ASP.NET community in Russia, so I am very excited about the trip. I’m speaking at the DevConf (http://www.devconf.ru/). I don’t speak Russian, so the only words that I recognize off the home page of the conference website are ASP.NET and JavaScript (PHP, Perl, Python, and Ruby must be Russian words). I’m giving talks on both ASP.NET Web Forms and ASP.NET MVC: What’s New in ASP.NET 4 Web Forms Learn about the new features just released with ASP.NET 4 Web Forms and Visual Studio 2010 that enable you to be more productive and build better websites. Learn how to take control of your markup, client IDs, and view state. Learn how to take advantage of routing with Web Forms to make your websites more search engine friendly.   What’s New in ASP.NET MVC 2 Come learn about the new features being introduced with ASP.NET MVC 2. Templated helpers allow associating edit and display elements with data types automatically. Areas provide a means of dividing a large Web application into multiple projects. Data annotations allows attaching metadata attributes on a model to control validation. Client validation enables form field validation without the need to perform a roundtrip to the server. Learn how these new features enable you to be more productive when building ASP.NET MVC applications. Hope to see you at the conference next week!

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• Windows Azure AppFabric: ServiceBus Queue WPF Sample

  - by xamlnotes

  The latest version of the AppFabric ServiceBus now has support for queues and topics. Today I will show you a bit about using queues and also talk about some of the best practices in using them. If you are just getting started, you can check out this site for more info on Windows Azure. One of the 1st things I thought if when Azure was announced back when was how we handle fault tolerance. Web sites hosted in Azure are no much of an issue unless they are using SQL Azure and then you must account for potential fault or latency issues. Today I want to talk a bit about ServiceBus and how to handle fault tolerance.  And theres stuff like connecting to the servicebus and so on you have to take care of. To demonstrate some of the things you can do, let me walk through this sample WPF app that I am posting for you to download. To start off, the application is going to need things like the servicenamespace, issuer details and so forth to make everything work.  To facilitate this I created settings in the wpf app for all of these items. Then I mapped a static class to them and set the values when the program loads like so: StaticElements.ServiceNamespace = Convert.ToString(Properties.Settings.Default["ServiceNamespace"]); StaticElements.IssuerName = Convert.ToString(Properties.Settings.Default["IssuerName"]); StaticElements.IssuerKey = Convert.ToString(Properties.Settings.Default["IssuerKey"]); StaticElements.QueueName = Convert.ToString(Properties.Settings.Default["QueueName"]);   Now I can get to each of these elements plus some other common values or instances directly from the StaticElements class. Now, lets look at the application.  The application looks like this when it starts:   The blue graphic represents the queue we are going to use.  The next figure shows the form after items were added and the queue stats were updated . You can see how the queue has grown: To add an item to the queue, click the Add Order button which displays the following dialog: After you fill in the form and press OK, the order is published to the ServiceBus queue and the form closes. The application also allows you to read the queued items by clicking the Process Orders button. As you can see below, the form shows the queued items in a list and the  queue has disappeared as its now empty. In real practice we normally would use a Windows Service or some other automated process to subscribe to the queue and pull items from it. I created a class named ServiceBusQueueHelper that has the core queue features we need. There are three public methods: * GetOrCreateQueue – Gets an instance of the queue description if the queue exists. if not, it creates the queue and returns a description instance. * SendMessageToQueue = This method takes an order instance and sends it to the queue. The call to the queue is wrapped in the ExecuteAction method from the Transient Fault Tolerance Framework and handles all the retry logic for the queue send process. * GetOrderFromQueue – Grabs an order from the queue and returns a typed order from the queue. It also marks the message complete so the queue can remove it.   Now lets turn to the WPF window code (MainWindow.xaml.cs). The constructor contains the 4 lines shown about to setup the static variables and to perform other initialization tasks. The next few lines setup certain features we need for the ServiceBus: TokenProvider credentials = TokenProvider.CreateSharedSecretTokenProvider(StaticElements.IssuerName, StaticElements.IssuerKey); Uri serviceUri = ServiceBusEnvironment.CreateServiceUri("sb", StaticElements.ServiceNamespace, string.Empty); StaticElements.CurrentNamespaceManager = new NamespaceManager(serviceUri, credentials); StaticElements.CurrentMessagingFactory = MessagingFactory.Create(serviceUri, credentials); The next two lines update the queue name label and also set the timer to 20 seconds.             QueueNameLabel.Content = StaticElements.QueueName;             _timer.Interval = TimeSpan.FromSeconds(20);             Next I call the UpdateQueueStats to initialize the UI for the queue:             UpdateQueueStats();             _timer.Tick += new EventHandler(delegate(object s, EventArgs a)                         {                      UpdateQueueStats();                  });             _timer.Start();         } The UpdateQueueStats method shown below. You can see that it uses the GetOrCreateQueue method mentioned earlier to grab the queue description, then it can get the MessageCount property.         private void UpdateQueueStats()         {             _queueDescription = _serviceBusQueueHelper.GetOrCreateQueue();             QueueCountLabel.Content = "(" + _queueDescription.MessageCount + ")";             long count = _queueDescription.MessageCount;             long queueWidth = count * 20;             QueueRectangle.Width = queueWidth;             QueueTickCount += 1;             TickCountlabel.Content = QueueTickCount.ToString();         }   The ReadQueueItemsButton_Click event handler calls the GetOrderFromQueue method and adds the order to the listbox. If you look at the SendQueueMessageController, you can see the SendMessage method that sends an order to the queue. Its pretty simple as it just creates a new CustomerOrderEntity instance,fills it and then passes it to the SendMessageToQueue. As you can see, all of our interaction with the queue is done through the helper class (ServiceBusQueueHelper). Now lets dig into the helper class. First, before you create anything like this, download the Transient Fault Handling Framework. Microsoft provides this free and they also provide the C# source. Theres a great article that shows how to use this framework with ServiceBus. I included the entire ServiceBusQueueHelper class in List 1. Notice the using statements for TransientFaultHandling: using Microsoft.AzureCAT.Samples.TransientFaultHandling; using Microsoft.AzureCAT.Samples.TransientFaultHandling.ServiceBus; The SendMessageToQueue in Listing 1 shows how to use the async send features of ServiceBus with them wrapped in the Transient Fault Handling Framework.  It is not much different than plain old ServiceBus calls but it sure makes it easy to have the fault tolerance added almost for free. The GetOrderFromQueue uses the standard synchronous methods to access the queue. The best practices article walks through using the async approach for a receive operation also.  Notice that this method makes a call to Receive to get the message then makes a call to GetBody to get a new strongly typed instance of CustomerOrderEntity to return. Listing 1 using System; using System.Collections.Generic; using System.Linq; using System.Text; using Microsoft.AzureCAT.Samples.TransientFaultHandling; using Microsoft.AzureCAT.Samples.TransientFaultHandling.ServiceBus; using Microsoft.ServiceBus; using Microsoft.ServiceBus.Messaging; using System.Xml.Serialization; using System.Diagnostics; namespace WPFServicebusPublishSubscribeSample {     class ServiceBusQueueHelper     {         RetryPolicy currentPolicy = new RetryPolicy<ServiceBusTransientErrorDetectionStrategy>(RetryPolicy.DefaultClientRetryCount);         QueueClient currentQueueClient;         public QueueDescription GetOrCreateQueue()         {                        QueueDescription queue = null;             bool createNew = false;             try             {                 // First, let's see if a queue with the specified name already exists.                 queue = currentPolicy.ExecuteAction<QueueDescription>(() => { return StaticElements.CurrentNamespaceManager.GetQueue(StaticElements.QueueName); });                 createNew = (queue == null);             }             catch (MessagingEntityNotFoundException)             {                 // Looks like the queue does not exist. We should create a new one.                 createNew = true;             }             // If a queue with the specified name doesn't exist, it will be auto-created.             if (createNew)             {                 try                 {                     var newqueue = new QueueDescription(StaticElements.QueueName);                     queue = currentPolicy.ExecuteAction<QueueDescription>(() => { return StaticElements.CurrentNamespaceManager.CreateQueue(newqueue); });                 }                 catch (MessagingEntityAlreadyExistsException)                 {                     // A queue under the same name was already created by someone else,                     // perhaps by another instance. Let's just use it.                     queue = currentPolicy.ExecuteAction<QueueDescription>(() => { return StaticElements.CurrentNamespaceManager.GetQueue(StaticElements.QueueName); });                 }             }             currentQueueClient = StaticElements.CurrentMessagingFactory.CreateQueueClient(StaticElements.QueueName);             return queue;         }         public void SendMessageToQueue(CustomerOrderEntity Order)         {             BrokeredMessage msg = null;             GetOrCreateQueue();             // Use a retry policy to execute the Send action in an asynchronous and reliable fashion.             currentPolicy.ExecuteAction             (                 (cb) =>                 {                     // A new BrokeredMessage instance must be created each time we send it. Reusing the original BrokeredMessage instance may not                     // work as the state of its BodyStream cannot be guaranteed to be readable from the beginning.                     msg = new BrokeredMessage(Order);                     // Send the event asynchronously.                     currentQueueClient.BeginSend(msg, cb, null);                 },                 (ar) =>                 {                     try                     {                         // Complete the asynchronous operation.                         // This may throw an exception that will be handled internally by the retry policy.                         currentQueueClient.EndSend(ar);                     }                     finally                     {                         // Ensure that any resources allocated by a BrokeredMessage instance are released.                         if (msg != null)                         {                             msg.Dispose();                             msg = null;                         }                     }                 },                 (ex) =>                 {                     // Always dispose the BrokeredMessage instance even if the send                     // operation has completed unsuccessfully.                     if (msg != null)                     {                         msg.Dispose();                         msg = null;                     }                     // Always log exceptions.                     Trace.TraceError(ex.Message);                 }             );         }                 public CustomerOrderEntity GetOrderFromQueue()         {             CustomerOrderEntity Order = new CustomerOrderEntity();             QueueClient myQueueClient = StaticElements.CurrentMessagingFactory.CreateQueueClient(StaticElements.QueueName, ReceiveMode.PeekLock);             BrokeredMessage message;             ServiceBusQueueHelper serviceBusQueueHelper = new ServiceBusQueueHelper();             QueueDescription queueDescription;             queueDescription = serviceBusQueueHelper.GetOrCreateQueue();             if (queueDescription.MessageCount > 0)             {                 message = myQueueClient.Receive(TimeSpan.FromSeconds(90));                 if (message != null)                 {                     try                     {                         Order = message.GetBody<CustomerOrderEntity>();                         message.Complete();                     }                     catch (Exception ex)                     {                         throw ex;                     }                 }                 else                 {                     throw new Exception("Did not receive the messages");                 }             }             return Order;         }     } } I will post a link to the download demo in a separate post soon.

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• Optional Parameters and Named Arguments in C# 4 (and a cool scenario w/ ASP.NET MVC 2)

  [In addition to blogging, I am also now using Twitter for quick updates and to share links. Follow me at: twitter.com/scottgu] This is the seventeenth in a series of blog posts Im doing on the upcoming VS 2010 and .NET 4 release. Todays post covers two new language feature being added to C# 4.0 optional parameters and named arguments as well as a cool way you can take advantage of optional parameters (both in VB and C#) with ASP.NET MVC 2. Optional Parameters in C# 4.0 C# 4.0 now...Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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• Automated unit testing, integration testing or acceptance testing

  - by bjarkef

  TDD and unit testing seems to be the big rave at the moment. But it is really that useful compared to other forms of automated testing? Intuitively I would guess that automated integration testing is way more useful than unit testing. In my experience the most bugs seems to be in the interaction between modules, and not so much the actual (usual limited) logic of each unit. Also regressions often happened because of changing interfaces between modules (and changed pre and post-conditions.) Am I misunderstanding something, or why are unit testing getting so much focus compared to integration testing? It is simply because it is assumed that integration testing is something you have, and unit testing is the next thing we need to learn to apply as developers? Or maybe unit testing simply yields the highest gain compared to the complexity of automating it? What are you experience with automated unit testing, automated integration testing, and automated acceptance testing, and in your experience what has yielded the highest ROI? and why? If you had to pick just one form of testing to be automated on your next project, which would it be? Thanks in advance.

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• SSIS – Delete all files except for the most recent one

  - by jorg

  Quite often one or more sources for a data warehouse consist of flat files. Most of the times these files are delivered as a zip file with a date in the file name, for example FinanceDataExport_20100528.zip Currently I work at a project that does a full load into the data warehouse every night. A zip file with some flat files in it is dropped in a directory on a daily basis. Sometimes there are multiple zip files in the directory, this can happen because the ETL failed or somebody puts a new zip file in the directory manually. Because the ETL isn’t incremental only the most recent file needs to be loaded. To implement this I used the simple code below; it checks which file is the most recent and deletes all other files. Note: In a previous blog post I wrote about unzipping zip files within SSIS, you might also find this useful: SSIS – Unpack a ZIP file with the Script Task Public Sub Main() 'Use this piece of code to loop through a set of files in a directory 'and delete all files except for the most recent one based on a date in the filename. 'File name example: 'DataExport_20100413.zip Dim rootDirectory As New DirectoryInfo(Dts.Variables("DirectoryFromSsisVariable").Value.ToString) Dim mostRecentFile As String = "" Dim currentFileDate As Integer Dim mostRecentFileDate As Integer = 0 'Check which file is the most recent For Each fi As FileInfo In rootDirectory.GetFiles("*.zip") currentFileDate = CInt(Left(Right(fi.Name, 12), 8)) 'Get date from current filename (based on a file that ends with: YYYYMMDD.zip) If currentFileDate > mostRecentFileDate Then mostRecentFileDate = currentFileDate mostRecentFile = fi.Name End If Next 'Delete all files except the most recent one For Each fi As FileInfo In rootDirectory.GetFiles("*.zip") If fi.Name <> mostRecentFile Then File.Delete(rootDirectory.ToString + "\" + fi.Name) End If Next Dts.TaskResult = ScriptResults.Success End Sub Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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• Writing algorithm on 2D data set in plain english

  - by Alexandre P. Levasseur

  I have started an introductory Java class and the material is absolutely horrendous and I have to get excellent grades to be accepted into the master's degree, hence my very beginner question: In my assignment I have to write algorithms (no pseudo-code yet) to solve a board game (Sudoku). Essentially, the notes say that an algorithm is specification of the input(s), the output(s) and the treatments applied to the input to get the output. My question lies on the wording of algorithms because I could probably code it but I can't seem to put it on paper in a coherent way. The game has a 9x9 board and one of the algorithms to write has to find the solution by looking at 3 squares (either horizontal or vertical) and see if one of the three sub-squares match the number you are looking for. If none match then the number you are looking to place is in one of the other 2 set of 3 sub-squares (see image to get a better idea). I really can't get my head around how to formulate the solution into the terms described above or maybe it's just too simple, here's what I was thinking: Input: A 2-dimensional set of data of size 9 by 9 to be solved and a number to search for. Ouput: A 2-dimensional set of data of size 9 by 9 either solved or partially solved. Treatment: Scan each set of 3x9 and 9x3 squares. For each line or column of a 3x3 square check if the number matches a line (or column). If it does then move to the next line (or column). If not then proceed to the next 3x3 square in the same line (or column). Rinse and repeat. Does that make sense as an algorithm written in plain english ? I'm not looking for an answer to the algorithm per se but rather on the formulation of algorithms in plain english.

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• New Release Overview Part 1

  - by brian.harrison

  Ladies & Gentlemen, I have been getting a lot of questions over the last month or two about the next release of WCI codenamed "Neo". Unfortunately I cannot give you an exact release date which I know you all would be asking me for if we were talking face to face, but I can definitely provide you with information about some of the features that will be made available. So over the next few blog entries, I am going to provide you with details about two features and even provide you with screenshots for some of them. KD Browser Portlet This portlet will provide a windows explorer look and feel to the Knowledge Directory from with a Community Page or My Page. Not only will the portlet provide access to the folder structure and the documents within, but the user or community manager will also have the ability to modify what is being shown. From with a preferences page, the user or community manager can change what top-level folders are shown within the folder structure as well as what properties are available for each document that is shown. There are also a number of other portlet specific customizations available as well. Embedded Tagging Engine As some of you might be aware, there was a product made available just prior to the Oracle acquisition known as Pathways which gave users the ability to add tags to documents that were either in the Knowledge Directory or in the Collaboration Documents section. Although this product is no longer available separately for customers to purchase, we definitely did feel that the functionality was important and interesting enough that other customers should have access to it. The decision was made for this release to embed the original Pathways product as the Tagging Engine for WCI and Collaboration. This tagging engine will allow a user to add tags to a document as well as through the Collaboration Documents section. Once the tags are added to the Tagging Engine and associated with documents, then a user will have the ability to filter the documents when processing a search according to the Tags Cloud that will now be available on the Search Results page and this will be true no matter what kind of search is being processed. In addition to all of that, all of the Pathways portlets will also be available for users to add to their My Page.

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• Announcing ASP.NET MVC 3 (Release Candidate 2)

  - by ScottGu

  Earlier today the ASP.NET team shipped the final release candidate (RC2) for ASP.NET MVC 3.  You can download and install it here. Almost there… Today’s RC2 release is the near-final release of ASP.NET MVC 3, and is a true “release candidate” in that we are hoping to not make any more code changes with it.  We are publishing it today so that people can do final testing with it, let us know if they find any last minute “showstoppers”, and start updating their apps to use it.  We will officially ship the final ASP.NET MVC 3 “RTM” build in January. Works with both VS 2010 and VS 2010 SP1 Beta Today’s ASP.NET MVC 3 RC2 release works with both the shipping version of Visual Studio 2010 / Visual Web Developer 2010 Express, as well as the newly released VS 2010 SP1 Beta.  This means that you do not need to install VS 2010 SP1 (or the SP1 beta) in order to use ASP.NET MVC 3.  It works just fine with the shipping Visual Studio 2010.  I’ll do a blog post next week, though, about some of the nice additional feature goodies that come with VS 2010 SP1 (including IIS Express and SQL CE support within VS) which make the dev experience for both ASP.NET Web Forms and ASP.NET MVC even better. Bugs and Perf Fixes Today’s ASP.NET MVC 3 RC2 build contains many bug fixes and performance optimizations.  Our latest performance tests indicate that ASP.NET MVC 3 is now faster than ASP.NET MVC 2, and that existing ASP.NET MVC applications will experience a slight performance increase when updated to run using ASP.NET MVC 3. Final Tweaks and Fit-N-Finish In addition to bug fixes and performance optimizations, today’s RC2 build contains a number of last-minute feature tweaks and “fit-n-finish” changes for the new ASP.NET MVC 3 features.  The feedback and suggestions we’ve received during the public previews has been invaluable in guiding these final tweaks, and we really appreciate people’s support in sending this feedback our way.  Below is a short-list of some of the feature changes/tweaks made between last month’s ASP.NET MVC 3 RC release and today’s ASP.NET MVC 3 RC2 release: jQuery updates and addition of jQuery UI The default ASP.NET MVC 3 project templates have been updated to include jQuery 1.4.4 and jQuery Validation 1.7.  We are also excited to announce today that we are including jQuery UI within our default ASP.NET project templates going forward.  jQuery UI provides a powerful set of additional UI widgets and capabilities.  It will be added by default to your project’s \scripts folder when you create new ASP.NET MVC 3 projects. Improved View Scaffolding The T4 templates used for scaffolding views with the Add-View dialog now generates views that use Html.EditorFor instead of helpers such as Html.TextBoxFor. This change enables you to optionally annotate models with metadata (using data annotation attributes) to better customize the output of your UI at runtime. The Add View scaffolding also supports improved detection and usage of primary key information on models (including support for naming conventions like ID, ProductID, etc).  For example: the Add View dialog box uses this information to ensure that the primary key value is not scaffold as an editable form field, and that links between views are auto-generated correctly with primary key information. The default Edit and Create templates also now include references to the jQuery scripts needed for client validation.  Scaffold form views now support client-side validation by default (no extra steps required).  Client-side validation with ASP.NET MVC 3 is also done using an unobtrusive javascript approach – making pages fast and clean. [ControllerSessionState] –> [SessionState] ASP.NET MVC 3 adds support for session-less controllers.  With the initial RC you used a [ControllerSessionState] attribute to specify this.  We shortened this in RC2 to just be [SessionState]: Note that in addition to turning off session state, you can also set it to be read-only (which is useful for webfarm scenarios where you are reading but not updating session state on a particular request). [SkipRequestValidation] –> [AllowHtml] ASP.NET MVC includes built-in support to protect against HTML and Cross-Site Script Injection Attacks, and will throw an error by default if someone tries to post HTML content as input.  Developers need to explicitly indicate that this is allowed (and that they’ve hopefully built their app to securely support it) in order to enable it. With ASP.NET MVC 3, we are also now supporting a new attribute that you can apply to properties of models/viewmodels to indicate that HTML input is enabled, which enables much more granular protection in a DRY way.  In last month’s RC release this attribute was named [SkipRequestValidation].  With RC2 we renamed it to [AllowHtml] to make it more intuitive: Setting the above [AllowHtml] attribute on a model/viewmodel will cause ASP.NET MVC 3 to turn off HTML injection protection when model binding just that property. Html.Raw() helper method The new Razor view engine introduced with ASP.NET MVC 3 automatically HTML encodes output by default.  This helps provide an additional level of protection against HTML and Script injection attacks. With RC2 we are adding a Html.Raw() helper method that you can use to explicitly indicate that you do not want to HTML encode your output, and instead want to render the content “as-is”: ViewModel/View –> ViewBag ASP.NET MVC has (since V1) supported a ViewData[] dictionary within Controllers and Views that enables developers to pass information from a Controller to a View in a late-bound way.  This approach can be used instead of, or in combination with, a strongly-typed model class.  The below code demonstrates a common use case – where a strongly typed Product model is passed to the view in addition to two late-bound variables via the ViewData[] dictionary: With ASP.NET MVC 3 we are introducing a new API that takes advantage of the dynamic type support within .NET 4 to set/retrieve these values.  It allows you to use standard “dot” notation to specify any number of additional variables to be passed, and does not require that you create a strongly-typed class to do so.  With earlier previews of ASP.NET MVC 3 we exposed this API using a dynamic property called “ViewModel” on the Controller base class, and with a dynamic property called “View” within view templates.  A lot of people found the fact that there were two different names confusing, and several also said that using the name ViewModel was confusing in this context – since often you create strongly-typed ViewModel classes in ASP.NET MVC, and they do not use this API.  With RC2 we are exposing a dynamic property that has the same name – ViewBag – within both Controllers and Views.  It is a dynamic collection that allows you to pass additional bits of data from your controller to your view template to help generate a response.  Below is an example of how we could use it to pass a time-stamp message as well as a list of all categories to our view template: Below is an example of how our view template (which is strongly-typed to expect a Product class as its model) can use the two extra bits of information we passed in our ViewBag to generate the response.  In particular, notice how we are using the list of categories passed in the dynamic ViewBag collection to generate a dropdownlist of friendly category names to help set the CategoryID property of our Product object.  The above Controller/View combination will then generate an HTML response like below.    Output Caching Improvements ASP.NET MVC 3’s output caching system no longer requires you to specify a VaryByParam property when declaring an [OutputCache] attribute on a Controller action method.  MVC3 now automatically varies the output cached entries when you have explicit parameters on your action method – allowing you to cleanly enable output caching on actions using code like below: In addition to supporting full page output caching, ASP.NET MVC 3 also supports partial-page caching – which allows you to cache a region of output and re-use it across multiple requests or controllers.  The [OutputCache] behavior for partial-page caching was updated with RC2 so that sub-content cached entries are varied based on input parameters as opposed to the URL structure of the top-level request – which makes caching scenarios both easier and more powerful than the behavior in the previous RC. @model declaration does not add whitespace In earlier previews, the strongly-typed @model declaration at the top of a Razor view added a blank line to the rendered HTML output. This has been fixed so that the declaration does not introduce whitespace. Changed "Html.ValidationMessage" Method to Display the First Useful Error Message The behavior of the Html.ValidationMessage() helper was updated to show the first useful error message instead of simply displaying the first error. During model binding, the ModelState dictionary can be populated from multiple sources with error messages about the property, including from the model itself (if it implements IValidatableObject), from validation attributes applied to the property, and from exceptions thrown while the property is being accessed. When the Html.ValidationMessage() method displays a validation message, it now skips model-state entries that include an exception, because these are generally not intended for the end user. Instead, the method looks for the first validation message that is not associated with an exception and displays that message. If no such message is found, it defaults to a generic error message that is associated with the first exception. RemoteAttribute “Fields” -> “AdditionalFields” ASP.NET MVC 3 includes built-in remote validation support with its validation infrastructure.  This means that the client-side validation script library used by ASP.NET MVC 3 can automatically call back to controllers you expose on the server to determine whether an input element is indeed valid as the user is editing the form (allowing you to provide real-time validation updates). You can accomplish this by decorating a model/viewmodel property with a [Remote] attribute that specifies the controller/action that should be invoked to remotely validate it.  With the RC this attribute had a “Fields” property that could be used to specify additional input elements that should be sent from the client to the server to help with the validation logic.  To improve the clarity of what this property does we have renamed it to “AdditionalFields” with today’s RC2 release. ViewResult.Model and ViewResult.ViewBag Properties The ViewResult class now exposes both a “Model” and “ViewBag” property off of it.  This makes it easier to unit test Controllers that return views, and avoids you having to access the Model via the ViewResult.ViewData.Model property. Installation Notes You can download and install the ASP.NET MVC 3 RC2 build here.  It can be installed on top of the previous ASP.NET MVC 3 RC release (it should just replace the bits as part of its setup). The one component that will not be updated by the above setup (if you already have it installed) is the NuGet Package Manager.  If you already have NuGet installed, please go to the Visual Studio Extensions Manager (via the Tools –> Extensions menu option) and click on the “Updates” tab.  You should see NuGet listed there – please click the “Update” button next to it to have VS update the extension to today’s release. If you do not have NuGet installed (and did not install the ASP.NET MVC RC build), then NuGet will be installed as part of your ASP.NET MVC 3 setup, and you do not need to take any additional steps to make it work. Summary We are really close to the final ASP.NET MVC 3 release, and will deliver the final “RTM” build of it next month.  It has been only a little over 7 months since ASP.NET MVC 2 shipped, and I’m pretty amazed by the huge number of new features, improvements, and refinements that the team has been able to add with this release (Razor, Unobtrusive JavaScript, NuGet, Dependency Injection, Output Caching, and a lot, lot more).  I’ll be doing a number of blog posts over the next few weeks talking about many of them in more depth. Hope this helps, Scott P.S. In addition to blogging, I am also now using Twitter for quick updates and to share links. Follow me at: twitter.com/scottgu

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• Your Day-by-Day Guide to Agile PLM at Oracle OpenWorld 2012

  - by Kerrie Foy

  This year’s Oracle OpenWorld conference is nearly here, and we’re all excited about what we have planned! With five days of activities and customer presenters from market leaders and top innovators like The Coca-Cola Company, Starbucks, JDSU, Facebook, GlobalFoundries, and more, this is an event you don't want to miss. I've compiled this day-by-day guide to help anyone keep track of all the “Product Lifecycle Management and Product Value Chain” sessions and activities at OpenWorld 2012, September 30 – October 4 in San Francisco, California.  Monday, October 1 There are great networking activities on Sunday September 30, but PLM specific sessions start after general conference keynotes on Monday, October 1 at 10:45 a.m. at the InterContinental Hotel in room Telegraph Hill. In fact, most of our sessions this year will be held in this room, which is still close to the conference keynotes in Moscone, but just far enough away to allow some focused networking and discussions.   This first session, 10:45 – 11:45 a.m. is a joint session with the Agile and AutoVue teams, entitled “Streamline PLM Design-to-Manufacturing Processes with AutoVue Visualization Soltuions” featuring presenters from Oracle as well as joint AutoVue and Agile PLM customer GlobalFoundries. In the following 12:15 – 1:15 p.m. slot, there are two sessions to choose from, so if you have a team of representatives attending OpenWorld, you may consider splitting up to catch both of these: a) Our General Session will be held in the InterContinental Hotel Ballroom C, which will cover our complete enterprise PLM strategy, product updates, and roadmaps. It’s our pleasure to feature a customer keynote presentation from Chris Bedi, CIO, and Rajeev Sethi, Director IT Business Engagement, of JDSU. b) A focused session on integrating PLM with Engineering and Supply Chain Systems will be held on the second floor of Moscone West (next to the InterContinental) in room 2022. Join to discover how these types of integrations help companies manage common and integrated design information across all MCAD, ECAD, and software components. After a lunch break and perhaps a visit to the Demogrounds in Moscone West, select from two product roadmap sessions in the next time slot (3:15 – 4:15 p.m.): an Agile 9.3.x session located in the InterContinental’s Ballroom C, and an Agile PLM for Process session located back in the InterContinental’s Telegraph Room. Both sessions will have strong content around each product line’s latest releases, vision, and customer examples. We are very pleased to feature Daniel Soosai of Facebook in the A9 session and Vinnie D’Agostino of The Coca-Cola Company in the PLM for Process session. Afterwards, hang in there for one last session of the day from 4:45 – 5:45 p.m.; it’s an insightful discussion on leveraging Agile PLM as the Foundation for Enterprise Quality Management, and it’s sure to be one of the best. In the Telegraph Room, this session will feature Oracle experts, partner co-presenter David Bartlett from CPG Solutions, and customer co-presenter Thomas Crowe, CIO of PL Developments. Hear their experience around implementing collaborative, integrated solutions to ensure effective knowledge transfer throughout an organization, and how to perform analysis in real time to resolve product quality issues swiftly and efficiently. On Monday evening there will be plenty of industry, product, and partner dinners, so take advantage of all the networking opportunities and catch some great tunes at the 5 day Oracle OpenWorld Music Festival! Tuesday, October 2 Tuesday starts early with a special PLM Networking Brunch, sponsored by several partners, from 8:30 a.m. – 10:30 a.m. at the B Restaurant that sits atop Yerba Buena Gardens. You’ll have the unique opportunity to meet with like-minded industry peers and a PLM partner to discuss a topic of your choosing while enjoying a delicious meal. Registration is required, so to inquire about attending this brunch, please email Terri.Hiskey-AT-oracle.com. After wrapping up your conversations over brunch, head over to the Marriott Marquis in the Nob Hill CD room for a chance to experience the Oracle Product Lifecycle Analytics solution in a Hands-On Lab, open from 10:15 a.m. – 12:45 p.m. Experts will be there to answer your questions. Back in the InterContinental Hotel’s Telegraph room, the session on “Ideation and Requirements Management: Capturing the Voice of the Customer” begins at 11:45 a.m. – 12:45 p.m. This may be the session for you if you’re struggling with challenges like too many repositories of customer needs, requests, and ideas; limited visibility into which ideas are being advanced by customers and field resources; or if you’re unable to leverage internal expertise to expose effort and potential risks. This session will discuss how Agile PLM can help you overcome ideation challenges to deliver the right products to their targeted markets and fulfill customer desires. Next, from 1:15 – 2:15 p.m. join us for a session on Managing Profitable Innovation with Oracle Product Lifecycle Analytics. If you missed the Hands-on Lab, have more questions, or simply want to be inspired by the product’s forward-thinking vision and capabilities, this is a great opportunity to meet the progressive-minded executives behind the application. After this session, it may be a good opportunity to swing by the Demogrounds in Moscone West and visit the Agile PLM demos at exhibit booths #81 for Agile PLM for Discrete Manufacturing, #70 for Agile PLM for Process, and #82 for AutoVue and Agile PLM Enterprise Visualization. Check out the related Supply Chain Management booths close by if you’re interested - here's the map. There’s always lots to see and do around the exhibit area. But don’t forget the last session of the day from 5:00 p.m. – 6:00 p.m. in Telegraph Hill on Managing Product Innovation and Compliance in Life Science Companies, a “must-see” if you’re in this industry. Launching innovative products quickly is already a high-stakes challenge, but companies in the life sciences industry face uniquely severe consequences when new products don’t perform or comply as required. In recent years, more and more regulations have become mandatory, and new ones, such as REACH, are currently going into effect for several companies. Customer presenters from pharmaceutical leader Eli Lilly will share how they’ve leveraged Agile PLM to deliver high-quality, innovative products in a fast-paced, heavily regulated market environment. Tuesday evening unwind at the Supply Chain Management Reception from 6:00 – 8:00 p.m. at the premier boutique Roe Nightclub and Lounge, which is located about three blocks down on Howard Street (on the other side of Moscone from the InterContinental Hotel). Registration is required. Click here for the details.   Wednesday, October 3 We have another full line-up on Wednesday, so be ready for an action-packed day. We start with a session at 10:15 – 11:15 a.m. in the Telegraph Room where we have a session on “PLM for Consumer Products: Building an Engine for Quality and Innovation” with featured presenters from Starbucks and partner Kalypso. This is a rare opportunity to learn directly from Starbucks how they instill quality and innovation throughout their organization, products, and processes, leveraging PLM disciplines with strong support from their partner.  If you’re not in the consumer products industry, we recommend attending another session at 10:15 – 11:15 a.m. in Moscone West room 3005: “Eco-Enterprise Innovation Awards and the Business Case for Sustainability” featuring Jeff Henley, Oracle’s Chairman of the Board and Jon Chorley, Chief Sustainability Officer. Oracle will honor select customers with Oracle’s Eco-Enterprise Innovation award, which recognizes customers and their respective partners who rely on Oracle products to support their green business practices to reduce their environmental impact while improving business efficiencies and reducing costs. The awards presentation is followed by a panel discussion with customers and Oracle executives, who describe how these award-winning organizations are embracing environmental initiatives as a central part of their business strategy and how information technology plays a pivotal role. Next at 11:45 a.m. – 12:45 p.m. in Telegraph Hill attend our session devoted to exploring Product Lifecycle Management’s role in Software Lifecycle Management. This is a thought leadership session with Oracle experts in the field on the importance of change management, and we’ll discuss how Oracle has for years leveraged Agile PLM to develop Agile PLM. If software lifecycle management doesn’t apply to your business or you’d rather engage in some lively one-on-one discussions, we also have a “Supply Chain Meet the Experts” session in Moscone West Room 2001A. Product experts, thought leaders and executives will be on hand to discuss your questions/topics, so come prepared. This session tends to fill up fast so try to get in early. At 1:15 – 2:15 p.m. join us back in Telegraph Hill for a session focused on leveraging the Agile Product Portfolio Management application as the Product Development Master Schedule to improve efficiencies, optimize resources, and gain visibility across projects enterprise-wide to improve portfolio profitability. Customer presenters from Broadcom will explain how they’ve leveraged the product to enable a master schedule with enterprise-level, phase-gate program and project collaboration and resource optimization. Again in Telegraph Hill from 3:30 – 4:30 p.m. we have an interesting session with leading semiconductor customer LSI and partner Kalypso on how LSI leveraged Agile PLM to advance from homegrown applications to complete Product Value Chain Management. That type of transition can be challenging, and LSI details how they were able to achieve their goals and the value they gained along the journey – a fascinating account for any company interested in leveraging best practices to innovate their business processes and even end products. Lastly, we’ll wrap up in Telegraph Hill from 5:00 – 6:00 p.m. with a session on “Ensuring New Product Success by Achieving Excellence in New Product Introduction.” This is a cross-industry session, guaranteed to deliver insight in the often elusive practice of creating winning products, and we’re very excited about. According to IDC Manufacturing Insights analyst Joe Barkai, “Product Failures are not necessarily a result of bad ideas…they are a result of suboptimal decisions.” We’ll show you how to wire your business processes to enhance decision-making and maximize product potential. Now, quickly hit your hotel room to freshen up and then catch one of the many complimentary shuttles to the much-anticipated Oracle Customer Appreciation Event on Treasure Island. We have a very exciting show planned – check out what’s in store here. Thursday, October 4 PLM has a light schedule on Thursday this year with just one session, but this again is one of our best sessions on managing the Product Value Chain: at 11:15 a.m – 12:15 p.m.in Telegraph Hill, it’s a customer and partner driven session with Sonoco Products and Deloitte telling their story about how to achieve integrated change control by interfacing Agile PLM with Oracle E-Business Suite. Sonoco Products, a global manufacturer of consumer and industrial packaging materials, with its systems integrator, Deloitte, is doing this by implementing prebuilt integration (Oracle Design-to-Release Integration Pack for Agile Product Lifecycle Management for Process and Oracle Process) to integrate Agile with Oracle Product Hub/Oracle Product Information Management and Oracle E-Business Suite. This session presents a case study of how Sonoco is leveraging this solution to improve data quality and build a framework for stronger master data governance. Even though that ends our PLM line-up at OpenWorld, there will still be many sessions and activities at the conference, so visit the Oracle OpenWorld website to review agendas and build your schedule. And of course, download and bring this guide and the latest version of the Agile PLM Focus-On Document (available soon!). San Francisco is a wonderful city to explore, and we’re glad you’re considering joining the Agile PLM team at Oracle OpenWorld!  I hope to see you there! Follow me before the conference and on site for real-time updates about #OOW12 on Twitter @Kerrie_Foy or @AgilePLM.

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• Fix: WCF - The type provided as the Service attribute value in the ServiceHost directive could not

  - by Ken Cox [MVP]

  I wanted to expose some raw data to users in my current ASP.NET 3.5 web site project. I created a subdirectory called ‘datafeeds’ and added a WCF Data Service. I wired the dataservice up to the Entity Framework class and, on running the ItemDataService.svc file, was greeted with: The type  <> provided as the Service attribute value in the ServiceHost directive could not be found So why couldn’t it find the class? It was right there in the… oops! Instead of putting the ItemDataService.vb...(read more)

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• CYGWin and sshd. Accepts authentication, but won't connect

  - by timramich

  Everything I find relating to this is the "ssh-exchange-identification:" error. This doesn't happen for me. I get two lines: Connection to localhost closed by remote host. Connection to localhost closed. ssh -v localhost spits out: OpenSSH_5.8p1, OpenSSL 0.9.8r 8 Feb 2011 debug1: Reading configuration data /etc/ssh_config debug1: Connecting to localhost [::1] port 22. debug1: Connection established. debug1: identity file /home/tim/.ssh/id_rsa type -1 debug1: identity file /home/tim/.ssh/id_rsa-cert type -1 debug1: identity file /home/tim/.ssh/id_dsa type -1 debug1: identity file /home/tim/.ssh/id_dsa-cert type -1 debug1: identity file /home/tim/.ssh/id_ecdsa type -1 debug1: identity file /home/tim/.ssh/id_ecdsa-cert type -1 debug1: Remote protocol version 2.0, remote software version OpenSSH_5.8 debug1: match: OpenSSH_5.8 pat OpenSSH* debug1: Enabling compatibility mode for protocol 2.0 debug1: Local version string SSH-2.0-OpenSSH_5.8 debug1: SSH2_MSG_KEXINIT sent debug1: SSH2_MSG_KEXINIT received debug1: kex: server->client aes128-ctr hmac-md5 none debug1: kex: client->server aes128-ctr hmac-md5 none debug1: sending SSH2_MSG_KEX_ECDH_INIT debug1: expecting SSH2_MSG_KEX_ECDH_REPLY debug1: Server host key: ECDSA 64:e3:27:90:ef:48:93:21:38:ea:9b:0e:0b:07:b0:2a debug1: Host 'localhost' is known and matches the ECDSA host key. debug1: Found key in /home/tim/.ssh/known_hosts:1 debug1: ssh_ecdsa_verify: signature correct debug1: SSH2_MSG_NEWKEYS sent debug1: expecting SSH2_MSG_NEWKEYS debug1: SSH2_MSG_NEWKEYS received debug1: Roaming not allowed by server debug1: SSH2_MSG_SERVICE_REQUEST sent debug1: SSH2_MSG_SERVICE_ACCEPT received debug1: Authentications that can continue: publickey,password,keyboard-interactive debug1: Next authentication method: publickey debug1: Trying private key: /home/tim/.ssh/id_rsa debug1: Trying private key: /home/tim/.ssh/id_dsa debug1: Trying private key: /home/tim/.ssh/id_ecdsa debug1: Next authentication method: keyboard-interactive debug1: Authentications that can continue: publickey,password,keyboard-interactive debug1: Next authentication method: password tim@localhost's password: debug1: Authentication succeeded (password). Authenticated to localhost ([::1]:22). debug1: channel 0: new [client-session] debug1: Requesting [email protected] debug1: Entering interactive session. debug1: channel 0: free: client-session, nchannels 1 Connection to localhost closed by remote host. Connection to localhost closed. Transferred: sent 2008, received 1376 bytes, in 0.0 seconds Bytes per second: sent 64774.0, received 44387.0 debug1: Exit status -1 I'm really at wit's end here because I couldn't get Windows' remote shell to even work. I'm so sick of using VNC just to get to a shell. Plus Windows' shell sucks because there is nothing like screen. Thanks

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• .htaccess - Remove all cookies

  - by BlaM

  I want to make an existing domain a "CDN" domain that serves all images, CSS and JS files (i.e. static files). However that domain was parked earlier and some application on that domain has set cookies. As far as I can observe, I'd say that with cookies the "Expires" header doesn't seem to have much effect with some browsers (Including Firefox). The browsers still request the file, even if they shouldn't do so for the next month. It would be possible to do some mod_rewrite tricks to detect if there are any cookies and then call a PHP file to remove the cookies and serve the static file so that for the next call there aren't any cookies left, but maybe you can give me a simpler method: Is there a "Apache .htaccess only" way of removing all existing cookies?

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• amanda backup problem

  - by hossam alkhalili

  hello, i installed amanda on centos 5.5 to backup windows 7 and windows server 2008 over network and i used 15 minutes instillation guide but when i type amcheck DailySet1 i got request failed then if i type amservice when i amandabackup account to define the problem i got Permission denied and on root account i got OPTIONS features=ff7fffff9cfeffffd3cf1300; i use zwc on windows 7 as an agent can anyone help me thanks -sh-3.2$ amcheck DailySet1 Amanda Tape Server Host Check Holding disk /dumps/amanda: 1791315968 KB disk space available, using 1791213568 KB slot 1: volume 'DailySet1-01' Will write to volume 'DailySet1-01' in slot 1. NOTE: skipping tape-writable test NOTE: conf info dir /etc/amanda/DailySet1/curinfo does not exist NOTE: it will be created on the next run. NOTE: index dir /etc/amanda/DailySet1/index does not exist NOTE: it will be created on the next run. Server check took 0.880 seconds Amanda Backup Client Hosts Check WARNING: jrcbs01.jrc.local: selfcheck request failed: Connection refused Client check: 1 host checked in 10.020 seconds. 1 problem found. amservice 192.168.1.1 bsdtcp noop [root@jrcbs01 ~]# amservice 192.168.1.5 bsdtcp noop

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• amanda backup problem

  - by hossam alkhalili

  hello, i installed amanda on centos 5.5 to backup windows 7 and windows server 2008 over network and i used 15 minutes instillation guide but when i type amcheck DailySet1 i got request failed then if i type amservice when i amandabackup account to define the problem i got Permission denied and on root account i got OPTIONS features=ff7fffff9cfeffffd3cf1300; i use zwc on windows 7 as an agent can anyone help me thanks -sh-3.2$ amcheck DailySet1 Amanda Tape Server Host Check Holding disk /dumps/amanda: 1791315968 KB disk space available, using 1791213568 KB slot 1: volume 'DailySet1-01' Will write to volume 'DailySet1-01' in slot 1. NOTE: skipping tape-writable test NOTE: conf info dir /etc/amanda/DailySet1/curinfo does not exist NOTE: it will be created on the next run. NOTE: index dir /etc/amanda/DailySet1/index does not exist NOTE: it will be created on the next run. Server check took 0.880 seconds Amanda Backup Client Hosts Check WARNING: jrcbs01.jrc.local: selfcheck request failed: Connection refused Client check: 1 host checked in 10.020 seconds. 1 problem found. amservice 192.168.1.1 bsdtcp noop [root@jrcbs01 ~]# amservice 192.168.1.5 bsdtcp noop

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• Brad, are you alive?

  So you might have been wondering, given that it's been oh... 4 years since my last blog post if I was still alive. The answer is yes.  In fact I've been posting over on the MDOP blog. I've been on a bit of a journey after my time in VB/SQL/ASP.NET land.  I hired a team here in Redmond that helped to drive the global MSDN and TechNet sites and bring alot to of the great content to folks around the world.  After that project and set of sites were up and running I switched gears...Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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• Why are marketing employees, product managers, etc. deserving of their own office, yet programmers are jammed in a room as many as possible?

  - by TheImirOfGroofunkistan

  I don't understand why many (many) companies treat software developers like they are assembly line workers making widgets. Joel Spolsky has a great example of the problems this creates: With programmers, it's especially hard. Productivity depends on being able to juggle a lot of little details in short term memory all at once. Any kind of interruption can cause these details to come crashing down. When you resume work, you can't remember any of the details (like local variable names you were using, or where you were up to in implementing that search algorithm) and you have to keep looking these things up, which slows you down a lot until you get back up to speed. Here's the simple algebra. Let's say (as the evidence seems to suggest) that if we interrupt a programmer, even for a minute, we're really blowing away 15 minutes of productivity. For this example, lets put two programmers, Jeff and Mutt, in open cubicles next to each other in a standard Dilbert veal-fattening farm. Mutt can't remember the name of the Unicode version of the strcpy function. He could look it up, which takes 30 seconds, or he could ask Jeff, which takes 15 seconds. Since he's sitting right next to Jeff, he asks Jeff. Jeff gets distracted and loses 15 minutes of productivity (to save Mutt 15 seconds). Now let's move them into separate offices with walls and doors. Now when Mutt can't remember the name of that function, he could look it up, which still takes 30 seconds, or he could ask Jeff, which now takes 45 seconds and involves standing up (not an easy task given the average physical fitness of programmers!). So he looks it up. So now Mutt loses 30 seconds of productivity, but we save 15 minutes for Jeff. Ahhh! Quote Link More Spolsky on Offices Why don't managers and owner's see this?

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• Why do marketing employees get their own office, yet programmers are jammed in a room as many as possible?

  - by TheImirOfGroofunkistan

  I don't understand why many (many) companies treat software developers like they are assembly line workers making widgets. Joel Spolsky has a great example of the problems this creates: With programmers, it's especially hard. Productivity depends on being able to juggle a lot of little details in short term memory all at once. Any kind of interruption can cause these details to come crashing down. When you resume work, you can't remember any of the details (like local variable names you were using, or where you were up to in implementing that search algorithm) and you have to keep looking these things up, which slows you down a lot until you get back up to speed. Here's the simple algebra. Let's say (as the evidence seems to suggest) that if we interrupt a programmer, even for a minute, we're really blowing away 15 minutes of productivity. For this example, lets put two programmers, Jeff and Mutt, in open cubicles next to each other in a standard Dilbert veal-fattening farm. Mutt can't remember the name of the Unicode version of the strcpy function. He could look it up, which takes 30 seconds, or he could ask Jeff, which takes 15 seconds. Since he's sitting right next to Jeff, he asks Jeff. Jeff gets distracted and loses 15 minutes of productivity (to save Mutt 15 seconds). Now let's move them into separate offices with walls and doors. Now when Mutt can't remember the name of that function, he could look it up, which still takes 30 seconds, or he could ask Jeff, which now takes 45 seconds and involves standing up (not an easy task given the average physical fitness of programmers!). So he looks it up. So now Mutt loses 30 seconds of productivity, but we save 15 minutes for Jeff. Ahhh! Quote Link More Spolsky on Offices Why don't managers and owner's see this?

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• Replace Javascript click event with timed event?

  - by Rik

  Hi, I've found some javascript code that layers photos on top of each other when you click on them. Rather than having to click I'd like the function to automatically run every 5 seconds. How can I change this event to a timed one: $('a#nextImage, #image img').click(function(event){ Full code below. Thanks <script type="text/javascript"> $(document).ready(function(){ $('#description').css({'display':'block'}); $('#image img').hover(function() { $(this).addClass('hover'); }, function() { $(this).removeClass('hover'); }); $('a#nextImage, #image img').click(function(event){ event.preventDefault(); $('#description p:first-child').css({'visibility':'hidden'}); if($('#image img.current').next().length){ $('#image img.current').removeClass('current').next().fadeIn('normal').addClass('current').css({'position':'absolute'}); }else{ $('#image img').removeClass('current').css({'display':'none'}); $('#image img:first-child').fadeIn('normal').addClass('current').css({'position':'absolute'}); } if($('#image img.current').width()>=($('#page').width()-100)){ xPos=170; }else{ do{ xPos = 120 + (Math.floor(Math.random()*($('#page').width()-100))); }while(xPos+$('#image img.current').width()>$('#page').width()); } if($('#image img.current').height()>=300){ yPos=0; }else{ do{ yPos = Math.floor(Math.random()*300); }while(yPos+$('#image img.current').height()>300); } $('#image img.current').css({'left':xPos,'top':yPos}); }); });

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• Will my system fsck when I reboot?

  - by Tom Newton

  ...and how do I find out? Say I am about to reboot a server. I would like to minimize downtime, so thinking about wrapping reboot in an alias that says "hang on buddy, you're going to hit a fsck on boot". Next question.. what's the best way to say "lets do it next time?" set the last check date? I know tune2fs can set a bunch of parameters, but how would I get em?

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• xubuntu 12.04 totally refuses to boot after install with wubi on old computer. any tips or suggestions on things i can do to fix this problem?

  - by WizardinBlack

  so, i downloaded xubuntu 12.04 32-bit (not alt version) from the xubuntu.org website and placed the .zip into a folder named XUBUNTU on my desktop. i then extracted the files to that folder and ran wubi. i selected xubuntu from the drop down and clicked install. i let it do its thing and then chose the option to reboot when prompted. this is when i went to my girlfriends house for the day and left my laptop (dell latitude 120L) to finish the install. i came back home (about 8 hours later) to find my computer on the windows 7 log in screen when i rebooted my computer once more. i booted xubuntu just fine and things seemed to work perfectly. i turned off the pc and went to bed. next morning i booted xubuntu again without problems. i rebooted and went to windows, then next time i tried booting xubuntu in the middle of the splash screen it went black and the cpu light stopped blinking. i force shut down the computer and tried booting again when the same thing happened (instead of going black the splash just froze). i went back to windows and uninstalled and reintalled the os and havent beej able to boot it since. i even tried booting lubuntu with the same problem. please help!

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• Issue 15: Introducing David Callaghan

  - by rituchhibber

      DAVID'S VIEW INTRODUCING DAVID CALLAGHAN David Callaghan Senior Vice President, Oracle EMEA Alliances and Channels David Callaghan is the Senior Vice President, Alliances & Channels, for Oracle EMEA. He is responsible for all elements of the Oracle Partner Network across the region and leads Oracle as it continues to deliver customer success through the alignment of Oracle's applications and hardware engineered to work together. As I reflect on our last quarter, I thank all our partners for your continued commitment and expertise in embracing the unique opportunity we have before us. The ability to engage with hardware, applications and technology is a real differentiator. We have been able to engage with deep specialization in individual products for some time, which has brought tremendous benefits. But now we can strengthen this further with the broad stack specialization that Oracle on Oracle brings. Now is the time to make that count. While customers are finishing spending this year's budget and planning their spend for the next calendar year, it is now that we need to build the quality opportunities and pipeline for the rest of the year. We have OpenWorld just around the corner with its compelling new product announcements and environment to engage customers at all levels. Make sure you use this event, and every opportunity it brings. In the next quarter you can expect to see targeted 'value creation' campaigns driven by Oracle, and I encourage you to exploit these where they will have greatest impact. My team will be engaging closely with their Oracle sales colleagues to help them leverage the tremendous value you bring, and to develop their ability to work effectively and independently with you, our partners. My team and I are all relentlessly committed to achieving partner, and customer, satisfaction to demonstrate the value of the Passion for Partnering that we all share. With best regards David Back to the welcome page

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