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  • Customer Experience Online Forum

    - by Christie Flanagan
    Missed Oracle’s Customer Experience Online Forum?  Don’t worry. You can still catch the sessions at your convenience. Watch the Customer Experience Online Forum on demand to hear from Bruce Tempkin, a leading expert in customer experience, as well as other thought leaders and they delve into topics such as the ROI of customer experience and strategies for winning over customers.  Simply register to gain access to these sessions and more: The Customer Experience RevolutionCustomer experience has become the most important and defensible differentiator for your business. The customer experience is a journey that transcends all customer touchpoints and stages of the customer lifecycle. Discover where you are in the journey, identify how to begin optimizing the experience you deliver your customers, and join the Revolution.The ROI of Customer ExperienceBruce Temkin, Customer Experience Transformist & Managing Partner, Temkin GroupResearch of US and UK customers demonstrates a high correlation between a positive customer experience and loyalty. A successful customer interaction increases the willingness to buy more and to recommend your company. US companies can gain $380 million over three years by providing an optimized customer experience. This session will help companies determine the business impact that customer experience has on their specific business. Integrating Marketing and Loyalty to Deliver Great Customer ExperiencesNew devices and channels, such as mobile, social and web, are creating radical shifts in the customer buying process and the ways your company can reach and communicate with existing and potential customers. Learn how leading brands are using Oracle's marketing solutions to harness big data and better understand their customers, extend their marketing reach into social channels, and retain their high value customers through more rewarding customer experience.Where to Start Your Organization's RevolutionThe process of crafting a great customer experience starts with understanding customers and their goals. This session helps you to begin mapping a sound customer experience strategy, describing the intended experience and kinds of processes that create differentiation. The ROI of Customer Experience: A Tempkin Group Insight Report Did you know that customer experience leaders have more than a 16 percentage point advantage over customer experience laggards in consumers’ willingness to buy more, their reluctance to switch business away, and their likelihood to recommend? Did you know that even a modest increase in customer experience can translate into millions of dollars gained? Learn more about the ROI of customer experience in this free report.

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  • Cutting Paper through Visualization and Collaboration

    - by [email protected]
    It's hard not to hear about "Going Green" these days. Many are working to be more environmentally conscious in their personal lives, and this has extended to the corporate world as well. I know I'm always looking for new ways. Environmental responsibility is important at Oracle too, and we have an entire section of our website dedicated to our solutions around the Eco-Enterprise. You can check it out here: http://www.oracle.com/green/index.html Perhaps the biggest and most obvious challenge in the world of business is the fact that we use so much paper. There are many good reasons why we print today too. For example: Printing off a document, spreadsheet, or CAD design that will be reviewed and marked up while on a plane Having a printout of a facility when a field engineer performs on-site maintenance During a multi-party design review where a number of people will review a drawing in a meeting room, scribbling onto a large scale drawing print to provide their collaborative comments These are just a few potential use cases, and they're valid ones. However, there's a way in which you can turn these paper processes into digital ones. AutoVue allows you to view, mark-up, and collaborate on all the data you would print. Indeed, this is the core of what AutoVue does. So if we take the examples above, we could address each as follows: Allow you to view the document, spreadsheet, or CAD drawing in AutoVue on your laptop. Even if you originally had this data vaulted in some time of system of record (like an ECM solution) and view your data from there, AutoVue allows you to "Work Offline" and take the documents you need to review on your laptop. From there, the many annotation tools in AutoVue will give you what you need to comment upon the documents that you are reviewing. The challenge with the mobile workforce is always access to information. People who perform maintenance and repair operations often are in locations with little to no Internet connectivity. However, technology is coming to these people in the form of laptops, tablet PCs, and other portable devices too. AutoVue can address situations with limited bandwidth through our streaming technology for viewing, meaning that the most up to date information can be pulled up from the central server - without the need for large data transfer. When there is no connectivity at all, the "Work Offline" option will handle this. For a design review session, the Real-Time Collaboration capabilities of AutoVue will let all the participants view the same document in a synchronized view, allowing each person to be able to mark-up the document at the same time. Since this is done in a web-based manner, not only is it not necessary to print the document, but you benefit by reducing the travel needed for these sessions. Not only are trees spared, but jet fuel as well. There are many steps involved with "Going Green", but each step is a necessary one. What we do today will directly influence our future generations, and we're looking to help.

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  • Are You Afraid of Each Other? Study Shows CMO’s/CIO’s Missing Benefits of Collaboration

    - by Mike Stiles
    Remember that person in school you spent months being too scared to talk to?  Then when you finally did, it led to a wonderful friendship…if not something more. New research from Oracle, Social Media Today and Leader Networks shows marketing and IT need to get over whatever’s holding them back and start reaping the benefits of collaboration. Back in the old days of just a few years ago, marketing could stay on their side of the building, IT could stay on their side of the building, and both could refer to the other as “those guys.” Today, the structure of organizations is shifting from islands to “us,” one integrated body where each part knows what the other parts are doing, and all parts work together in accomplishing job one…a winning customer experience. Ignore that, and you start losing. Give your reluctance to change priority over the benefits of new collaborations, and you start losing. You’re either working together and accelerating forward or getting in the way of each other’s separate agendas and grinding down…much to your competitors’ delight. The study reveals a basic current truth: those who are collaborating in marketing and IT report being more effective, however less than 1/3 report collaborating even “frequently.” In other words, this is obviously a good thing, so we’d better not do it. Smart. The white paper, “Socially Driven Collaboration,” set out to explore how today’s always-changing digital, social and mobile landscape is forcing change across the enterprise, whether it’s welcomed or not. Part of what it found is marketing and IT leaders are not unaware of what’s going on and see their roles evolving. And both know the ability to collaborate more effectively now exists. And of those who are collaborating, over 2/3 say they’re “more effective” professionally because of it. Yet even if you don’t want to take the Oracle study’s word for it, an August 2013 Accenture study of 400 senior marketing and 250 IT executives revealed only 10% think CMO/CIO collaboration is at the right level. There’s a lot of room for improvement here, and not just around people. Collaboration is also being called for across processes and technologies. Business benefits of such collaboration cited in the Oracle study include stronger marketing messages, faster speed-to-market, greater product adoption, faster discovery of product and service shortcomings, and reduction in project costs. Those are the benefits you will cheat yourself out of by keeping “those guys” at arm’s length and continuing to try to function in traditional roles while modern business and the consumer is changing around you. “Intelligence is the ability to adapt to change.” –Stephen Hawking @mikestilesPhoto: istockphoto

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  • PeopleSoft HCM @ OHUG 11: Enter the Matrix

    - by Jay Zuckert
    The PeopleSoft HCM team is back from a very busy and exciting OHUG conference in Orlando. The packed, standing-room only PeopleSoft HCM Roadmap keynote was the highlight of the conference for many attendees and the reviews are in : PeopleSoft rocked the house ! Great demonstration of products in the keynote. Best keynote in a long time, and fun. Engaging and entertaining, great demonstration of capabilities. Message received loud and clear, PeopleSoft applications are here to stay.  PeopleSoft has a real vision moving forward. Real-time polls using mobile texting were cutting edge.                          Tracy Martin (as Trinity) and other members of the PeopleSoft HCM team presented a ‘must-see’ Matrix-themed session while dressed as movie characters. The keynote highlighted planned HCM capabilities for Matrix administration and future organization visualization enhancements. The team also previewed the planned Manager Dashboard and Talent Summary.                           Following the keynote, some of the cast posed for photo opportunities at the OHUG booth in the exhibition hall. As you can imagine, they received some interesting looks walking by the other vendor booths. The PeopleSoft HCM team also presented numerous other OHUG sessions covering PeopleSoft Talent Management, Compensation, HR HelpDesk, Payroll, Global HCM Practices, Time & Labor, Absence Management, and Benefits. All of those presentations are available from the OHUG site at www.ohug.org. When not in one of the well-attended PeopleSoft HCM sessions, conference attendees filled the Oracle booth in the exhibition hall to see live product demonstrations. True to their PeopleSoft roots, some of the PeopleSoft HCM team played as hard as they worked in Orlando and enjoyed the OHUG Appreciation event along with customers at the Hard Rock. We are already busy planning for Oracle OpenWorld 2011 and prepping sessions our PeopleSoft HCM customers are sure to like. We hope to see you there in San Francisco from Oct. 2-6. To learn more about OpenWorld or to register, click here.

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  • Friday Fun: Games that Look Like Productivity Apps

    - by Mysticgeek
    We’ve been showing you fun flash games to play during company time on a Friday afternoon. Hopefully while playing them, you haven’t received a “talking to”. Today we show you some cool games to play that look like productivity apps, so the boss will be none the wiser. The website cantyouseeimbusy.com has developed some very neat little games that look like productivity apps like Word and Excel. These apps look exactly like some project you would be working on, but are really neat little games. Here we take a look at three cool ones on the site called Breakdown, Leadership, and Cost Cutter. Leadership Leadership is a cool game that looks like something you would be working in Excel and is a spin off of the classic game Moon Lander. You navigate your ship through a variety of challenging line graphs. Breakdown This one is a knock off of the classic game Break Out. Use your mouse to scroll the racket at the bottom and bounce the ball off of the text in the document. Press the space bar to pause the game and the elements will disappear…good for when the boss comes around. Cost Cutter This one is a puzzle game where it looks like your working on some bar charts in Excel. You need to click combinations of two or more blocks that are the same color. Again, hit the spacebar and the game elements will disappear. If you’re looking for a way to goof off with some simple games without the boss knowing, these will definitely do the trick. Another cool game along these lines is Excit! which we covered previously. Play Cost Cutter, Breakdown, and Leadership at cantyouseeimbusy.com Similar Articles Productive Geek Tips Friday Fun: Get Your Mario OnFriday Fun: Bricks Breaking & Cube CrashFriday Fun: Fancy Pants AdventuresFriday Fun: GemCraft is a Totally Addictive Tower Defense GameFriday Fun: Five More Time Wasting Online Games TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 PCmover Professional Download Microsoft Office Help tab The Growth of Citibank Quickly Switch between Tabs in IE Windows Media Player 12: Tweak Video & Sound with Playback Enhancements Own a cell phone, or does a cell phone own you? Make your Joomla & Drupal Sites Mobile with OSMOBI

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  • Simple tips to design a Customer Journey Map

    - by Isabel F. Peñuelas
    “A model can abstract to a level that is comprehensible to humans, without getting lost in details.” -The Unified Modeling Language Reference Manual. Inception using Post-it, StoryBoards, Lego or Mindmaping Techniques The first step in a Customer Experience project is to describe customer interactions creating a customer journey map. Modeling is never easy, so to succeed on this effort, it is very convenient that your CX´s team have some “abstract thinking” skills. Besides is very helpful to consult a Business Service Design offered by an Interactive Agency to lead your inception process. Initially, you may start by a free discussion using post-it cards; storyboards; even lego or any other brainstorming technique you like. This will help you to get your mind into the path followed by the customer to purchase your product or to consume any business service you actually offer to your customers, or plan to offer in the near future. (from www.servicedesigntools.org) Colorful Mind Maps are very useful to document and share meeting ideas. Some Mind Maps software providers as ThinkBuzzan provide trial versions, and you will find more mindmapping options on this post by Mashable. Finally to produce a quick one, I do recommend Wise, an entirely online mindmaping service. On my view the best results in terms of communication will always come for an artistic hand-made drawing. Customer Experience Mind Map Example Making your first Customer Journey Map To add some more formalization to your thoughts, there is a wide offering for designing Customer Journey Maps. A Customer Map can be represented as an oriented graph in which another follows each step. The one below is the most simple Customer Journey you can draw. Nothing more than a couple of pictures, numbers and lines to design the customer steps sequence in the purchase process. Very simple Customer Journey for Social Mobile Shopping There are a lot of Customer Journey templates much more sophisticated available  in the Web using a variety of styles, as per example this one with a focus on underlining emotional experience, or this other worksheet template. Representing different interaction devices on the vertical axis, and touchpoints / requirements and existing gaps horizontally  is today´s most common format for Customer Journeys. From Customer Journey Maps to CX Technology Adoption Plans Once you have your map ready, you can start to identify the IT infrastructure requirements for your CXProject. By analyzing customer problems and improvement opportunities with maps, you will then identify the technology gaps and the new investment requirements in your IT infrastructure. Deeping step by step from the more abstract to the more concrete is the best guarantee to take the right IT investment decisions.  ¡Remember to keep your initial customer journey safe on your pocket in every one of your CX´s project meetings- that´s you map to success!

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  • JCP EC Nominations and Meet the Candidates Call

    - by heathervc
    The Nominations period for the 2012 JCP EC Elections closes tomorrow, 11 October at midnight pacific time.  Eligible JCP Members (all current JSPA 2 signers) may nominate themselves.  You will need your Elections credentials to complete the nomination, which were sent to the primary contacts of all eligible JCP Members via email last week. This year all ratified (there are 4 proposed ratified candidates) and elected (there are 7 candidates so far) will appear on one ballot; the top 2 candidates will win elected seats. This year, the selected EC Members will serve a single year term.  Following the 2012 Elections, there will be one merged EC (approved through JSR 355), and a new JCP version, JCP 2.9 will be in effect.  In 2013, all EC members will stand for election to complete the merge process described in the JCP 2.9 process document. All of the candidates' nominations materials are now available. The ratified candidates are:  Cinterion, Credit Suisse, Fujitsu and HP.The elected candidates are:  Cisco Systems, CloudBees, Giuseppe Dell'Abate, London Java Community, MoroccoJUG, Software AG, and Zero Turnaround. Next week, 18 October, we will hold an open teleconference for the Java Community to meet the candidates and ask questions regarding their nomination.  We hope you will be able to participate in the call.  Should the time be inconvenient, a recording will be made available for download, and candidate questions may be posted on this blog entry or sent to [email protected]. Topic: Meet the EC Candidates Date: Thursday, October 18, 2012 Time: 9:30 am, Pacific Daylight Time (San Francisco, GMT-07:00) Meeting Number: 807 818 225 Meeting Password: MeetEC ------------------------------------------------------- To join the online meeting (Now from mobile devices) ------------------------------------------------------- 1. Go to https://jcp.webex.com/jcp/j.php?ED=186721592&UID=0&PW=NMmUzNjY5ZTMw&RT=MiM0 2. If requested, enter your name and email address. 3. If a password is required, enter the meeting password: MeetEC 4. Click "Join". To view in other time zones or languages, please click the link: https://jcp.webex.com/jcp/j.php?ED=186721592&UID=0&PW=NMmUzNjY5ZTMw&ORT=MiM0 ------------------------------------------------------- To join the audio conference only -------------------------------------------------------     +1 (866) 682-4770     Outside the US: global access numbers  https://www.intercallonline.com/portlets/scheduling/viewNumbers/listNumbersByCode.do?confCode=6279803 or +1 (408) 774-4073     Conference code: 9454597     Security code: JCPEC (52732)------------------------------------------------------- For assistance ------------------------------------------------------- 1. Go to https://jcp.webex.com/jcp/mc 2. On the left navigation bar, click "Support".

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  • Oracle WebCenter @ OpenWorld 2012

    - by kellsey.ruppel
    This week, we want to focus on giving our blog readers a preview of Oracle WebCenter related events and activities happening at Oracle OpenWorld this year! Today's guest post comes from Jamie Rancourt, Senior Manager of Product Management for Oracle WebCenter. Are you registered to attend OpenWorld 2012 in San Francisco from September 30 – October 4?  If not, the conference details and registration information can be found at http://oracle.com/openworld!  Here’s a brief run down of the planned activities for Oracle WebCenter at this year’s event. WebCenter Sessions This year WebCenter will be featured in 36 sessions across the following tracks: Web Experience Management, Portals, Content Management and Social Network Middleware for Enterprise Applications Financial Management Oracle ADF and Fusion Application Development Applications Tools and Technology Applications Strategy Life Sciences Customer Relationship Management Oracle RightNow CX Cloud Service Siebel Applications SOA and Business Process Management Oracle Fusion Applications Oracle Commerce Retail Social Business Cloud Computing Here are a few of the sessions to wet your appetite: Oracle WebCenter Strategy: Engaging your Customers.  Empowering your Business Oracle WebCenter Sites Strategy & Vision Oracle WebCenter Content Strategy & Vision Oracle WebCenter Portal Strategy & Vision Oracle Social Network Strategy & Vision Develop a Mobile Strategy with Oracle WebCenter: Engage Customers, Employees, and Partners Oracle WebCenter’s Cloud Strategy: From Social and Platform Services to Mash-ups We also have 4 interactive customer panels planned for the event: Using Web Experience Management to Drive Online Marketing Success Land Mines, Potholes, and Dirt Roads: Navigating the Way to ECM Nirvana Becoming a Social Business: Stories from the Front Lines of Change Building Next-Generation Portals: An Interactive Customer Panel Discussion And there are many more sessions for you to attend to learn everything there is to know about Oracle WebCenter from our product experts and partners. Make sure to visit the Content Catalog for the complete session details Labs and Demos This year’s event also features 4 WebCenter hands on labs, each focusing on a different product area including Portal, Content, Sites and Social Network.  In addition to the labs, there will be 6 demos featuring Oracle WebCenter in both the Fusion Middleware and Cloud pavilions.  Make sure you stop by to see the latest demos and meet our knowledgeable product managers! And don't forget about the Oracle WebCenter Customer Appreciation Event, which is sponsored by our Partners and will take place on Tuesday, October 2nd at The Palace Hotel. Be sure to watch the blog for more information in the coming months with how to register! We look forward to seeing you at Oracle OpenWorld 2012!

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  • Set Custom Reload Times for Individual Webpages in Chrome

    - by Asian Angel
    Do you have a webpage that needs to be reloaded every so often or perhaps you have multiple webpages that each need their own individual reload time? Now you can have the best of both with the AutoReloader extension for Google Chrome. Using AutoReloader When you first look at the drop-down window everything will be in a neutral “waiting” state. You can start using the extension immediately by simply entering the desired “time frame” for reloading a webpage. Notice for the “Repeat Option” that “0 = Continuous”… You may want to have a quick look through the “Options” to see if there are any “operational changes” that you would like to make. Once you enter a time click on the “Set Link” to start the timer. Notice that you can view the time remaining on the “Toolbar Button” unless you disabled the feature in the “Options”. Clicking on the “Toolbar Button” will show a larger version of the timer in the drop-down window along with a “Cancel Current Timer Link”. Here is the best part of all with AutoReloader…you can set up your own customized list of “Reload Times” and then access them through the drop-down window. Using the two times shown here we were able to set the “Productive Geek Webpage” up for 30 second reloads and the “TinyHacker Webpage” up for 1 minute reloads at the same time. There was no conflict whatsoever in running both “reload times” simultaneously. This is a really terrific feature! Conclusion Whether you have only one webpage or multiple pages that need periodic reloading (such as tracking a Woot-Off or an Ebay auction) the AutoReloader extension is the perfect tool for the job. Running custom reload times simultaneously have never been easier. Links Download the AutoReloader extension (Google Chrome Extensions) Similar Articles Productive Geek Tips Set Up Automatic Timed Page Reloading on Your Webpages in FirefoxRemove Custom about:config Entries the Easy WayEnable Vista Black Style Theme for Google Chrome in XPActivate the Redesigned New-Tab Interface in Google ChromeModify Tab Ordering in Google Chrome TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 PCmover Professional The Growth of Citibank Quickly Switch between Tabs in IE Windows Media Player 12: Tweak Video & Sound with Playback Enhancements Own a cell phone, or does a cell phone own you? Make your Joomla & Drupal Sites Mobile with OSMOBI Integrate Twitter and Delicious and Make Life Easier

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  • Oracle and Eloqua Welcome Compendium’s Content Marketing

    - by Mike Stiles
    Yesterday, Oracle announced its acquisition of Compendium, a cloud-based content marketing provider that helps companies plan, produce and deliver engaging content across multiple channels throughout their customers' lifecycle. Why? Because every part of the above paragraph speaks to where modern marketing is and where it’s headed. Customers have now been empowered, thanks to the Internet and particularly social, with access to almost limitless amounts of information about companies and products. This includes the especially influential voices of friends and objective acquaintances that have experience with the product or brand. With mobile, this info is available instantly in the palm of their hand. All of this research and influence mind you, is taking place long before a prospect will ever engage with the brand itself or one of its sales reps. So how does a brand effectively insert itself into these conversations and this flow of the customer journey? Now, more than ever, marketers must deliver relevant and engaging content across multiple channels and throughout the entire customer journey to be useful, helpful, and influential. Compendium has a data-driven content marketing platform that lines up relevant content with customer data and personas so brands can accelerate the conversion of prospects. Now think about combining that with the Oracle Eloqua Marketing Cloud, part of Oracle's comprehensive CX solution. Marketers will be able to automate content delivery across channels by aligning persona-based content with customers' digital body language. Better customer engagement, improved sales lead quality, better return on marketing investment, and higher customer loyalty. Now we’re talking. Does data-driven content marketing have an impact? Compendium customer CVENT is a SaaS company specializing in meetings management tech. They wanted to increase leads & ad performance on their blog and dramatically increase their content. They also wanted to manage the creation, workflow, promotion and distribution of that content. With Compendium, CVENT created over 9,000 content elements, and sales-ready leads grew 325%. So Oracle Eloqua helps you target audiences, know buyers, and automate multi-channel marketing campaigns. Compendium lets you plan, publish, manage and measure content across content types and channels. Now kick it up yet another notch with Oracle’s Analytics, Big Data and Social solutions, and you’re using your marketing dollars to reach the right people in the right place at the right time with the right content. And as if that weren’t enough, your customers will love you for it. @mikestiles

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  • Silverlight Cream for May 20, 2010 -- #866

    - by Dave Campbell
    In this Issue: Mike Snow, Victor Gaudioso, Ola Karlsson, Josh Twist(-2-), Yavor Georgiev, Jeff Wilcox, and Jesse Liberty. Shoutouts: Frank LaVigne has an interesting observation on his site: The Big Take-Away from MIX10 Rishi has updated all his work including a release of nRoute to the latest bits: nRoute Samples Revisited Looks like I posted one of Erik Mork's links two days in a row :) ... that's because I meant to post this one: Silverlight Week – How to Choose a Mobile Platform Just in case you missed it (and for me to find it easy), Scott Guthrie has an excellent post up on Silverlight 4 Tools for VS 2010 and WCF RIA Services Released From SilverlightCream.com: Silverlight Tip of the Day #23 – Working with Strokes and Shapes Mike Snow's Silverlight Tip of the Day number 23 is up and about Strokes and Shapes -- as in dotted and dashed lines. New Silverlight Video Tutorial: How to Fire a Visual State based upon the value of a Boolean Variable Victor Gaudioso's latest video tutorial is up and is on selecting and firing a video state based on a boolean... project included. Simultaneously calling multiple methods on a WCF service from silverlight Ola Karlsson details a problem he had where he was calling multiple WCF services to pull all his data and had problems... turns out it was a blocking call and he found the solution in the forums and details it all out for us... actually, a search at SilverlightCream.com would have found one of the better posts listed once you knew the problem :) Securing Your Silverlight Applications Josh Twist has an article in MSDN on Silverlight Security. He talks about Windows, forms, and .NET authorization then WCF, WCF Data, cross domain and XAP files. He also has some good external links. Template/View selection with MEF in Silverlight Josh Twist points out that this next article is just a simple demonstration, but he's discussing, and provides code for, a MEF-driven ViewModel navigation scheme with animation on the navigation. Workaround for accessing some ASMX services from Silverlight 4 Are you having problems hitting you asmx web service with Silverlight 4? Yeah... others are too! Yavor Georgiev at the Silverlight Web Services Team blog has a post up about it... why it's a sometimes problem and a workaround for it. Using Silverlight 4 features to create a Zune-like context menu Jeff Wilcox used Silverlight 4 and the Toolkit to create some samples of menus, then demonstrates a duplication of the Zune menu. You Already Are A Windows Phone 7 Programmer Jesse Liberty is demonstrating the fact that Silverlight developers are WP7 developers by creating a Silverlight and a WP7 app side by side using the same code... this is a closer look at the Silverlight TV presentation he did. Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight    Silverlight 3    Silverlight 4    Windows Phone MIX10

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  • ArchBeat Top 10 for November 11-17, 2012

    - by Bob Rhubart
    The Top 10 most popular items shared on the OTN ArchBeat Facebook page for the week of November 11-17, 2012. Developing and Enforcing a BYOD Policy Darin Pendergraft's post includes links to a recent Mobile Access Policy Survey by SANS as well as registration information for a Nov 15 webcast featuring security expert Tony DeLaGrange from Secure Ideas, SANS instructor, attorney and technology law expert Ben Wright, and Oracle IDM product manager Lee Howarth. This Week on the OTN Architect Community Homepage Make time to check out this week's features on the OTN Solution Architect Homepage, including: SOA Practitioner Guide: Identifying and Discovering Services Technical article by Yuli Vasiliev on Setting Up, Configuring, and Using an Oracle WebLogic Server Cluster The conclusion of the 3-part OTN ArchBeat Podcast on Future-Proofing your career. WLST Starting and Stopping a WebLogic Environment | Rene van Wijk Oracle ACE Rene van Wijk explores how to start a server with as little input as possible. Cloud Integration White Paper | Bruce Tierney Bruce Tierney shares an overview of Cloud Integration - A Comprehensive Solution, a new white paper he co-authored with David Baum, Rajesh Raheja, Bruce Tierney, and Vijay Pawar. X.509 Certificate Revocation Checking Using OCSP protocol with Oracle WebLogic Server 12c | Abhijit Patil Abhijit Patil's article focuses on how to use X.509 Certificate Revocation Checking Functionality with the OCSP protocol to validate in-bound certificates. Although this article focuses on inbound OCSP validation using OCSP, Oracle WebLogic Server 12c also supports outbound OCSP validation. Update on My OBIEE / Exalytics Books | Mark Rittman Oracle ACE Director Mark Rittman shares several resources related to his books Oracle Business Intelligence 11g Developers Guide and Oracle Exalytics Revealed, including a podcast interview with Oracle's Paul Rodwick. E-Business Suite 12.1.3 Data Masking Certified with Enterprise Manager 12c | Elke Phelps "You can use the Oracle Data Masking Pack with Oracle Enterprise Manager Grid Control 12c to scramble sensitive data in cloned E-Business Suite environments," reports Elke Phelps. There's a lot more information about this announcement in Elke's post. WebLogic Application Server: free for developers! | Bruno Borges Java blogger Bruno Borges shares news about important changes in the license agreement for Oracle WebLogic Server. Agile Architecture | David Sprott "There is ample evidence that Agile Architecture is a primary contributor to business agility, yet we do not have a well understood architecture management system that integrates with Agile methods," observes David Sprott in this extensive post. My iPad & This Cloud Thing | Floyd Teter Oracle ACE Director Floyd Teter explains why the Cloud is making it possible for him to use his iPad for tasks previously relegated to his laptop, and why this same scenario is likely to play out for a great many people. Thought for the Day "In programming, the hard part isn't solving problems, but deciding what problems to solve." — Paul Graham Source: SoftwareQuotes.com

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  • SQLAuthority News – A Quick Note on @Pluralsight Video – Call Me Maybe Developer Way

    - by pinaldave
    I write a lot about how important learning and training is.  Any of my readers will know that I think the key to success is staying current with your education and taking very opportunity to increase your “tool kit” of skills.  I hope that I have not made the impression that it is all in the employees hands to make sure they are happy and satisfied at their jobs. I also firmly believe that a good boss will make good employees.  A boss who is good at communicating,  and leading, who knows how to nip problem in the bud and allocate resources wisely will have a well-oiled machine.  This means happy employees and a great work environment. It is important to have a healthy work environment because you will not succeed without one.  Successful business will always have the type of environment that fosters creativity and has efficient employees.  A healthy environment doesn’t force employees to produce results, but allows them to progress and create the results themselves. The result of a healthy work environment is that employees will enjoy their work and then work harder.  This can bring the company more revenue, and hopefully the employees will see the result of their hard work in bonuses and raises.  However, money is important but it is certainly secondary – the important part is the dedication of the employees to their work and to their company.  This is the true key to success. Any employee who recognizes this description as their working environment should consider themselves fortunate.  They are allowed to grow and do better, and employees being treated fairly can be a rarity in this world.  One company that I believe adheres to this principle is Pluralsight – as evidenced by this fun video. I have blogged about it earlier. (check out my cameo at 0:37). It was great fun to work with the employees at Pluralsight while making this video.  They are a great bunch and clearly have a great work environment – we wouldn’t have had this much fun if not!  I have to tell you a little bit about making this video.  My wife shot it with her mobile phone, which was certainly a different but exciting experience!  It was hard to get the look of the video right, since I was trying to portray a body builder – this was a little outside of my own personal experience.  I have what I like to call a “healthy” body type, so trying to look extremely fit like some of the other “actors” in this video was a challenge – but I do hope that you all think I succeeded.  All in all, it was great fun to participate in this video and I hope to see my friends at Pluralsight again soon. Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology, Video

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  • Listen to Local FM Radio in Windows 7 Media Center

    - by DigitalGeekery
    If you have a supported tuner card and connected FM antenna, you can listen to your favorite local over-the-air FM stations in Windows 7 Media Center. Before the FM radio option will be available in Windows Media Center, you’ll need to have a TV or Radio tuner card installed and configured. If you have a TV tuner card installed, you may already have a Radio tuner as well. Many TV tuner cards also have built in FM tuners. Open Windows Media Center, scroll the “Music” and over to “Radio.” Click on “FM Radio.”   The radio will turn on and you’ll see the current station number listed in the white box. Just below are standard “Seek” and “Tune” buttons, as well as “Preset” options. Tuning works just like a typical FM radio. Click on the (-) or (+) buttons to “Tune” or “Seek” up and down the dial. If you already know the frequency of the station, enter the numbers using the numeric keypad on the remote control or keyboard. To save the current station you’re listening to as a preset, click on the “Save as Preset” button. Type in a custom name for your preset station and click “Save.”   Once you set your presets, they will also be available on the main FM Radio screen. The transport controls at the bottom of the screen also allow you to control Volume, Pause, Play, Skip back, and Skip forward. Fast Forward and Rewind, however, are not supported.   This is a nice option if you’d like to listen to your local FM favorites on your computer, especially if those stations aren’t available online. If you don’t have an FM tuner and want to listen to thousands of online radio streams, check out our article on RadioTime in WMC. Similar Articles Productive Geek Tips Listen to Over 100,000 Radio Stations in Windows Media CenterListen To XM Radio with Windows Media Center in Windows 7Using Netflix Watchnow in Windows Vista Media Center (Gmedia)Schedule Updates for Windows Media CenterIntegrate Hulu Desktop and Windows Media Center in Windows 7 TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 PCmover Professional The Growth of Citibank Quickly Switch between Tabs in IE Windows Media Player 12: Tweak Video & Sound with Playback Enhancements Own a cell phone, or does a cell phone own you? Make your Joomla & Drupal Sites Mobile with OSMOBI Integrate Twitter and Delicious and Make Life Easier

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  • Zukunftsmusik auf der Oracle OpenWorld 2013

    - by Alliances & Channels Redaktion
    "The future begins at Oracle OpenWorld", das Motto weckt große Erwartungen! Wie die Zukunft aussehen könnte, davon konnten sich 60.000 Besucherinnen und Besucher aus 145 Ländern vor Ort in San Francisco selbst überzeugen: In sage und schreibe 2.555 Sessions – verteilt über Downtown San Francisco – ging es dort um Zukunftstechnologien und neue Entwicklungen. Wie soll man zusammenfassen, was insgesamt 3.599 Speaker, fast die Hälfte übrigens Kunden und Partner, in vier Tagen an technologischen Visionen entwickelt und präsentiert haben? Nehmen wir ein konkretes Beispiel, das in diversen Sessions immer wieder auftauchte: Das „Internet of Things“, sprich „intelligente“ Alltagsgegenstände, deren eingebaute Minicomputer ohne den Umweg über einen PC miteinander kommunizieren und auf äußere Einflüsse reagieren. Für viele ist das heute noch Neuland, doch die Weiterentwicklung des Internet of Things eröffnet für Oracle, wie auch für die Partner, ein spannendes Arbeitsfeld und natürlich auch einen neuen Markt. Die omnipräsenten Fokus-Themen der viertägigen größten Hauskonferenz von Oracle hießen in diesem Jahr Customer Experience und Human Capital Management. Spannend für Partner waren auch die Strategien und die Roadmap von Oracle sowie die Neuigkeiten aus den Bereichen Engineered Systems, Cloud Computing, Business Analytics, Big Data und Customer Experience. Neue Rekorde stellte die Oracle OpenWorld auch im Netz auf: Mehr als 2,1 Millionen Menschen besuchten diese Veranstaltung online und nutzten dabei über 224 Social-Media Kanäle – fast doppelt so viele wie noch vor einem Jahr. Die gute Nachricht: Die Oracle OpenWorld bleibt online, denn es besteht nach wie vor die Möglichkeit, OnDemand-Videos der Keynote- und Session-Highlights anzusehen: Gehen Sie einfach auf Conference Video Highlights  und wählen Sie aus acht Bereichen entweder eine Zusammenfassung oder die vollständige Keynote beziehungsweise Session. Dort finden Sie auch Videos der eigenen Fach-Konferenzen, die im Umfeld der Oracle OpenWorld stattfanden: die JavaOne, die MySQL Connect und der Oracle PartnerNetwork Exchange. Beim Oracle PartnerNetwork Exchange wurden, ganz auf die Fragen und Bedürfnisse der Oracle Partner zugeschnitten, Themen wie Cloud für Partner, Applications, Engineered Systems und Hardware, Big Data, oder Industry Solutions behandelt, und es gab, ganz wichtig, viel Gelegenheit zu Austausch und Vernetzung. Konkret befassten sich dort beispielsweise Sessions mit Cloudanwendungen im Gesundheitsbereich, mit der Erstellung überzeugender Business Cases für Kundengespräche oder mit Mobile und Social Networking. Die aus Deutschland angereisten über 40 Partner trafen sich beim OPN Exchange zu einem anregenden gemeinsamen Abend mit den anderen Teilnehmern. Dass die Oracle OpenWorld auch noch zum sportlichen Highlight werden würde, kam denkbar unerwartet: Zeitgleich mit der Konferenz wurde nämlich in der Bucht von San Francisco die entscheidende 19. Etappe des Americas Cup ausgetragen. Im traditionsreichen Segelwettbewerb lag Team Oracle USA zunächst mit 1:8 zurück, schaffte es aber dennoch, den Sieg vor dem lange Zeit überlegenen Team Neuseeland zu holen und somit den Titel zu verteidigen. Selbstverständlich fand die Oracle OpenWorld auch ein großes Medienecho. Wir haben eine Auswahl für Sie zusammengestellt: - ChannelPartner- Computerwoche - Heise - Silicon über Big Data - Silicon über 12c

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  • Zukunftsmusik auf der Oracle OpenWorld 2013

    - by Alliances & Channels Redaktion
    "The future begins at Oracle OpenWorld", das Motto weckt große Erwartungen! Wie die Zukunft aussehen könnte, davon konnten sich 60.000 Besucherinnen und Besucher aus 145 Ländern vor Ort in San Francisco selbst überzeugen: In sage und schreibe 2.555 Sessions – verteilt über Downtown San Francisco – ging es dort um Zukunftstechnologien und neue Entwicklungen. Wie soll man zusammenfassen, was insgesamt 3.599 Speaker, fast die Hälfte übrigens Kunden und Partner, in vier Tagen an technologischen Visionen entwickelt und präsentiert haben? Nehmen wir ein konkretes Beispiel, das in diversen Sessions immer wieder auftauchte: Das „Internet of Things“, sprich „intelligente“ Alltagsgegenstände, deren eingebaute Minicomputer ohne den Umweg über einen PC miteinander kommunizieren und auf äußere Einflüsse reagieren. Für viele ist das heute noch Neuland, doch die Weiterentwicklung des Internet of Things eröffnet für Oracle, wie auch für die Partner, ein spannendes Arbeitsfeld und natürlich auch einen neuen Markt. Die omnipräsenten Fokus-Themen der viertägigen größten Hauskonferenz von Oracle hießen in diesem Jahr Customer Experience und Human Capital Management. Spannend für Partner waren auch die Strategien und die Roadmap von Oracle sowie die Neuigkeiten aus den Bereichen Engineered Systems, Cloud Computing, Business Analytics, Big Data und Customer Experience. Neue Rekorde stellte die Oracle OpenWorld auch im Netz auf: Mehr als 2,1 Millionen Menschen besuchten diese Veranstaltung online und nutzten dabei über 224 Social-Media Kanäle – fast doppelt so viele wie noch vor einem Jahr. Die gute Nachricht: Die Oracle OpenWorld bleibt online, denn es besteht nach wie vor die Möglichkeit, OnDemand-Videos der Keynote- und Session-Highlights anzusehen: Gehen Sie einfach auf Conference Video Highlights und wählen Sie aus acht Bereichen entweder eine Zusammenfassung oder die vollständige Keynote beziehungsweise Session. Dort finden Sie auch Videos der eigenen Fach-Konferenzen, die im Umfeld der Oracle OpenWorld stattfanden: die JavaOne, die MySQL Connect und der Oracle PartnerNetwork Exchange. Beim Oracle PartnerNetwork Exchange wurden, ganz auf die Fragen und Bedürfnisse der Oracle Partner zugeschnitten, Themen wie Cloud für Partner, Applications, Engineered Systems und Hardware, Big Data, oder Industry Solutions behandelt, und es gab, ganz wichtig, viel Gelegenheit zu Austausch und Vernetzung. Konkret befassten sich dort beispielsweise Sessions mit Cloudanwendungen im Gesundheitsbereich, mit der Erstellung überzeugender Business Cases für Kundengespräche oder mit Mobile und Social Networking. Die aus Deutschland angereisten über 40 Partner trafen sich beim OPN Exchange zu einem anregenden gemeinsamen Abend mit den anderen Teilnehmern. Dass die Oracle OpenWorld auch noch zum sportlichen Highlight werden würde, kam denkbar unerwartet: Zeitgleich mit der Konferenz wurde nämlich in der Bucht von San Francisco die entscheidende 19. Etappe des Americas Cup ausgetragen. Im traditionsreichen Segelwettbewerb lag Team Oracle USA zunächst mit 1:8 zurück, schaffte es aber dennoch, den Sieg vor dem lange Zeit überlegenen Team Neuseeland zu holen und somit den Titel zu verteidigen. Selbstverständlich fand die Oracle OpenWorld auch ein großes Medienecho. Wir haben eine Auswahl für Sie zusammengestellt: - ChannelPartner- Computerwoche - Heise - Silicon über Big Data - Silicon über 12c

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  • top tweets SOA Partner Community – June 2013

    - by JuergenKress
    Send your tweets @soacommunity #soacommunity and follow us at http://twitter.com/soacommunity Oracle SOA Learn how Business Rules are used in Oracle SOA Suite. New free self-study course - Oracle Univ. #soa #oraclesoa http://pub.vitrue.com/ll9B OPITZ CONSULTING ?Wie #BPM und #SOA zusammengehören? Watch 100-Seconds-Video-Lesson by @Rolfbaer - http://ow.ly/luSjK @soacommunity Andrejus Baranovskis ?Customized BPM 11g PS6 Workspace Application http://fb.me/2ukaSBXKs Mark Nelson ?Case Management Samples Released http://wp.me/pgVeO-Lv Mark Nelson Instance Patching Demo for BPM 11.1.1.7 http://wp.me/pgVeO-Lx Simone Geib Antony Reynolds: Target Verification #oraclesoa https://blogs.oracle.com/reynolds/ OPITZ CONSULTING ?"It's all about Integration - Developing with Oracle #Cloud Services" @t_winterberg files: http://ow.ly/ljtEY #cloudworld @soacommunity Arun Pareek ?Functional Testing Business Processes In Oracle BPM Suite 11g http://wp.me/pkPu1-pc via @arrunpareek SOA Proactive Want to get started with Human Workflow? Check out the introductory video on OTN, http://pub.vitrue.com/enIL C2B2 Consulting Free tech workshop,London 6th of Jun Diagnosing Performance & Scalability Problems in Oracle SOASuite http://www.c2b2.co.uk/oracle_fusion_middleware_performance_seminar … @soacommunity Oracle BPM Must have technologies for delivering effective #CX : #BPM #Social #Mobile > #OracleBPM Whitepaper http://pub.vitrue.com/6pF6 OracleBlogs ?Introduction to Web Forms -Basic Tutorial http://ow.ly/2wQLTE OTNArchBeat ?Complete State of SOA podcast now available w/ @soacommunity @hajonormann @gschmutz @t_winterberg #industrialsoa http://pub.vitrue.com/PZFw Ronald Luttikhuizen VENNSTER Blog | Article published - Fault Handling and Prevention - Part 2 | http://blog.vennster.nl/2013/05/article-published-fault-handling-and.html … Mark Nelson ?Getting to know Maven http://wp.me/pgVeO-Lk gschmutz ?Cool! Our 2nd article has just been published: "Fault Handling and Prevention for Services in Oracle Service Bus" http://pub.vitrue.com/jMOy David Shaffer Interesting SOA Development and Delivery post on A-Team Redstack site - http://bit.ly/18oqrAI . Would be great to get others to contribute! Mark Nelson BPM PS6 video showing process lifecycle in more detail (30min) http://wp.me/pgVeO-Ko SOA Proactive ?Webcast: 'Introduction and Troubleshooting of the SOA 11g Database Adapter', May 9th. Register now at http://pub.vitrue.com/8In7 Mark Nelson ?SOA Development and Delivery http://wp.me/pgVeO-Kd Oracle BPM Manoj Das, VP Product Mangement talks about new #OracleBPM release #BPM #processmanagement http://pub.vitrue.com/FV3R OTNArchBeat Podcast: The State of SOA w/ @soacommunity @hajonormann @gschmutz @t_winterberg #industrialsoa http://pub.vitrue.com/OK2M gschmutz New article series on Industrial SOA started on OTN and Service Technology Magazine: http://guidoschmutz.wordpress.com/2013/04/22/first-two-chapters-of-industrial-soa-articles-series-have-been-published-both-on-otn-and-service-technology-magazine/ … #industrialSOA Danilo Schmiedel ?Article series #industrialSOA published on OTN and Service Technology Magazine http://inside-bpm-and-soa.blogspot.de/2013/04/industrial-soa_22.html … @soacommunity @OC_WIRE SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Mix Forum Technorati Tags: twitter,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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  • Visual Studio 2010 RC &ndash; Silverlight 4 and WCF RIA Services Development - Updates from MIX Anno

    - by Harish Ranganathan
    MIX is happening and there is a lot of excitement around the various releases such as the Windows Phone 7 Developer Preview, IE9 Platform Preview and few other announcements that have been made.  Clearly, the Windows Phone 7 Developer Preview has generated the maximum interest and opened a plethora of opportunities for .NET Developers.  It also takes the mobile development to a new generation and doesn’t force developers to learn different programming language. Along with this, few other releases have been out.  The most anticipated Silverlight 4 RC is out and its corresponding templates are also out there for you to download.  Once VS 2010 RC was released, it was much of a disappointment that it doesn’t support SL4 development as well as the SL4 Business Application Development (a.k.a. WCF RIA Services).   There were few workarounds though nothing concrete.  Earlier I had written about how the WCF RIA Services Preview does work with ASP.NET Development using VS 2010 RC. However, with the release of SL4 RC and the corresponding tooling updates, one can develop for both SL4 as well as SL4 + WCF RIA Services using VS 2010 RC.  This is kind of important and keeps the continuum going until VS 2010 RTMs.  So, the purpose of this post is to quickly give the updates and links to install the relevant tools. Silverlight 4 RC Runtime Windows Runtime or the Mac Runtime Silverlight 4 RC Developer Tools for Visual Studio 2010 RC Silverlight 4 Tools for Visual Studio 2010 (this would install the Runtime as well automatically) Expression Blend 4 Beta Expression Blend 4 Beta If you install the SL4 RC Developer Tools, it also installs the WCF RIA Services Preview automatically.  You just need to install the WCF RIA Services Toolkit that can be downloaded from Install the WCF RIA Services Toolkit Of course you can also just install the WCF RIA Services for VS 2010 RC separately (without SL4 Tools) from here Kindly note, all the above mentioned links are with respect to Visual Studio 2010 RC edition.  If you are developing with VS 2008, then you can just target SL3 (as I write this, there seems to be no official support for developing SL4 with VS 2008) and the related tools can be downloaded from http://www.silverlight.net/getstarted/ Basically you need to download SL 3 Runtime, SDK, Expression Blend 3 and the Silverlight Toolkit.  All the links for the download are available in the above mentioned page. Also, a version of WCF RIA Services that is supported in VS 2008 is available for download at WCF RIA Services Beta for VS 2008 I know there are far too many things to keep in mind.  So, I put a flowchart that could help with depicting it pictorial.  Note that this is just my own imagination and doesn’t cover all scenarios.  for example, if you are neither developing for Webform, Silverlight, you end up nowhere whereas in actual scenario you may want to develop Desktop, Services, Console, Game and what not.  So, keep in mind this is just Web. Cheers !!!

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  • Partner Webcast – Oracle Coherence Applications on WebLogic 12c Grid - 21st Nov 2013

    - by Thanos Terentes Printzios
    Oracle Coherence is the industry leading in-memory data grid solution that enables organizations to predictably scale mission-critical applications by providing fast access to frequently used data. As data volumes and customer expectations increase, driven by the “internet of things”, social, mobile, cloud and always-connected devices, so does the need to handle more data in real-time, offload over-burdened shared data services and provide availability guarantees. The latest release of Oracle Coherence 12c comes with great improvements in ease of use, integration and RASP (Reliability, Availability, Scalability, and Performance) areas. In addition it features an innovating approach to build and deploy Coherence Application as an integral part of typical JEE Enterprise Application. Coherence GAR archives and Coherence Managed Servers are now first-class citizens of all JEE applications and Oracle WebLogic domains respectively. That enables even easier development, deployment and management of complex multi-tier enterprise applications powered by data grid rich features. Oracle Coherence 12c makes your solution ready for the future of big data and always-on-line world. This webcast is focused on demonstrating How to create a Coherence Application using Oracle Enterprise Pack for Eclipse 12.1.2.1.1 (Kepler release). How to package the application in form of GAR archive inside the EAR deployable application. How to deploy the application to multi-tier WebLogic clusters. How to define and configure the WebLogic domain for the tiered clusters hosting both data grid and client JEE applications.  Finally we will expose the data in grid to external systems using REST services and create a simple web interface to the underlying data using Oracle ADF Faces components. Join us on this technology webcast, to find out more about how Oracle Cloud Application Frameworks brings together the key industry leading technologies of Oracle Coherence and Weblogic 12c, delivering next-generation applications. Agenda: Introduction to Oracle Coherence What's new in 12c release POF annotations Live Events Elastic Data (Flash storage support) Managed Coherence Servers for Oracle WebLogic Coherence Applications (Grid Archive) Live Demonstration Creating and configuring Coherence Servers forming the data tier cluster Creating a simple Coherence Grid Application in Eclipse Adding REST support and creating simple ADF Faces client application Deploying the grid and client applications to separate tiers in WebLogic topology HA capabilities of the data tier Summary - Q&A Delivery Format This FREE online LIVE eSeminar will be delivered over the Web. Registrations received less than 24hours prior to start time may not receive confirmation to attend. Duration: 1 hour REGISTER NOW For any questions please contact us at partner.imc-AT-beehiveonline.oracle-DOT-com Stay Connected Oracle Newsletters

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  • Oracle WebCenter: Social Networking & Collaboration

    - by kellsey.ruppel(at)oracle.com
    We’ve talked in previous weeks about the key goals of the new release of WebCenter are providing a Modern User Experience, unparalleled Application Integration, converging all the best of the existing portal platforms into WebCenter and delivering a Common User Experience Architecture.  We’ve provided an overview of Oracle WebCenter and discussed some of the other key goals in previous weeks, and this week, we’ll focus on how the new release of Oracle WebCenter provides unprecedented Social Networking and Collaboration.We recently talked with Carin Chan, Principal Product Manager at Oracle, around the topic of Social Networking and Collaboration. In today’s work environment, employees have come to expect social and collaborative services to augment their work environment. Whether it is to post a blog or to poll fellow coworkers, employees expect and demand access to highly integrated, collaborative work environments that allow them to quickly contribute at work -- whether it is to make informed decisions, contribute on projects, or share knowledge.Social and collaborative services from Oracle WebCenter add an immeasurable amount of value to achieving a modern user experience. Oracle WebCenter Services provides rich and comprehensive social computing services that include services such as wikis, blogs, instant messaging, presence, activity streams and graphs, and polls/surveys that offer employees access to rich collaborative services to work efficiently.Employees can create pages or spaces that mix and match collaborative services while bringing in data from other applications to share with groups, teams, or organizations. These out of the box social and collaborative services include: People Connections and Activity Streams enable users to quickly assemble and visualize their social business networks and track user activities.Activity Graphs tracks all user activities in real-time and gathers intelligence about these users, their connections and the way they use information to make educated recommendations and provide on the spot information discovery.Wikis and blogs enable the community authoring of documents and sharing of ideas and also allow for the gathering of feedback and comments on those ideas.Tags and links allow users to easily mark, connect and share information with others.RSS feeds are available to track new or changed information related to discussion forums, processes or activities in an Oracle WebCenter environment.Discussion forums enable sharing of group knowledge and easy creation of communities around specific topics.Announcements allow you to manage and publish important news to your user base.Instant Messaging and Presence enable real-time awareness and communication with available users in the context of a business task.Web and Voice Conferencing enables real-time communication with internal and external business users.Lists provide a way to manage list data directly on the web as well as export and import it from and to Microsoft Excel.Oracle WebCenter Analytics provides comprehensive reporting metrics on activity and content usage within portals or composite applications.Activity Streams allow you to track activities and visualize your business networks.While being able to integrate into your portal deployment, these services are also integrated into how users are already working. This includes integration with software such as Microsoft Outlook, Microsoft Office and mobile devices such as the Apple iPhone. These services are just a tip of the iceberg regarding social and collaborative services that Oracle WebCenter has to offer your employees. Be sure to keep checking back this week for in future posts, we’ll delve deeper into a few of these collaborative services and discuss how a combination of collaborative services offer a better portal deployment to empower business users. Technorati Tags: UXP, collaboration, enterprise 2.0, modern user experience, oracle, portals, webcenter, social, activity streams, blogs, wikis

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  • What's new in the RightNow November 2012 release?

    - by Richard Lefebvre
    What new in the RightNow November 2012? In order to find out, please watch this tutorial with imbedded demonstration or read the November 2012 Release notes.   News Facts The November 2012 release of     Oracle’s RightNow CX Cloud Service marks the completion of development efforts for 2012 and continues Oracle’s commitment to enhancing the Oracle RightNow offering following the acquisition. New release delivers key capabilities designed to help organizations improve customer experiences in order to increase customer acquisition and retention, while reducing total cost of ownership. Part of the Oracle Cloud, Oracle RightNow CX Cloud Service now integrates Oracle RightNow Chat Cloud Service with Oracle Engagement Engine Cloud Service, helping organizations intelligently and proactively engage with customers through the right channel at the right time. Chat solutions have emerged as an important component of a cross-channel customer experience strategy. According to Forrester Research, Inc., chat adoption has risen dramatically between 2009 and 2011 from 19% to 37%, and it has the highest satisfaction level of all customer service channels at 62% satisfaction. (*) To help companies deliver enhanced customer experiences, Oracle has made significant investments in Oracle RightNow Chat Cloud Service throughout 2012. With the addition of rules-based engagement to existing capabilities such as co-browse, mobile chat, and cross-channel knowledge integration with the contact center, all delivered via the cloud, Oracle RightNow Chat Cloud Service is differentiated as the industry-leading chat solution. The Oracle Cloud offers a broad portfolio of software as-a-service applications, including Oracle Customer Service and Support Cloud Service, which is based on the Oracle RightNow CX Cloud Service. New Capabilities Key Oracle RightNow Chat Cloud Service and other cross-channel capabilities include: Chat Business Rules, with over 70 built-in rule conditions, leverage the Oracle Engagement Engine to help enable organizations capture rich visitor data and invoke complex actions and triggers. Chat Business Rules allow granular control over when to engage a customer via the chat channel based on customer behavior, customer profile information and operational information. Click-to-Call provides the option for a customer to engage with a live agent over the phone during the Web browsing experience. Chat Availability Controls provide organizations with the ability to throttle volume through the chat channel based on real-time agent availability and wait time thresholds. This ability to manage the channel more efficiently allows organizations to provide a better experience to customers using the chat channel. Strategic and Operational Chat Channel Analytics provide better insight into channel and agent productivity and utilization and effectiveness with both out-of-the-box reports and ad hoc reports. New chat channel analytics provide comprehensive metrics with full data transparency. Background Service Updates improve high availability metrics for Oracle RightNow Chat Cloud Service during service update periods, setting the industry leading standard for sales and service delivery to customers via the chat channel. Additional Capabilities include: Improved Web developer tools for more efficient self-service user interface design Improved administration for enhanced user sessions management Increased cross-channel community collaboration Enhanced extensibility widgets and syndication management Streamlined content management and analytics capabilities Read the full announcement here

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  • Samsung introduces smart watch. But without any smartness!

    - by Gopinath
    The era of mobile phone can be classified as before iPhone and after iPhone. When iPhone was introduced they were revolutionary, smart, awesome and technologically far advanced than any other phone available in the market. iPhone is the first true smartphone and a game changer. With the same goal in mind, Samsung tried revolutionizing watch industry by announcing Galaxy Gear watches. They branded them as a smart watch, hyped its release as if it’s going to revolutionize the way we use watches. But in reality there is nothing exciting about it. Instead it’s an expensive (300$) one, battery lasts less than a day, user interface is very very slow, has small memory capacity, not much of use if not connected to a Samsung phone!! With so many negative, how can it be a smart watch? Reviews on Galaxy Gear smart watch The Next Web Smartwatches are still too dumb The Verge Samsung’s Galaxy Gear isn’t really a smartwatch Gizmodo $300 is a lot for a souped up fitness tracker, and as far as the basic smartphone functions Galaxy Gear is capable of, those feel a little strange and counterintuitive ZD NET Samsung has left the door wide open with the Galaxy Gear, which looks both rushed and exorbitantly priced at the same time. Few Tweets on Galaxy Gear 1. Apple surprises with iPhone 2. Tablet rumors 3. Others rush crap to market 4. iPad 5. ‘iWatch’ Rumors 6. Others rush crap to market 7. ? — Matthew Panzarino (@panzer) September 4, 2013 Camera, phone, music… There’s one thing that the Gear doesn’t seem to have: a purpose | http://t.co/raK4Rgy6Fm by @SamGrobart — Businessweek (@BW) September 5, 2013   Galaxy Gear Video demo shows how slow it is Here is a Galaxy Gear hands on video from slashgear. You can see how slow the device performs   With the rumors of Apple building smart watch, Samsung rushed to the market with its own version of (smart) watch as a preemptive strike. But with a half baked product and without any innovation it back fired on it own reputation. This would’ve been great chance to Samsung to prove that the company is innovative and not a copy cat. But it failed to innovate and missed a chance.

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  • Rip and Convert DVD’s to an ISO Image

    - by Mysticgeek
    If you own a lot of DVD’s, you might want to convert them to an ISO image for backup and easily playing them on your media center. Today we take a look at ripping your discs using DVDFab, then using ImgBurn to create an ISO image of the ripped DVD files. Rip DVD with DVDFab6 DVDFab will remove copy protection and rip the DVD files for free. Other components in the suite require you to purchase a license after the 30 day trial, but you’ll still be able to rip DVD’s after the trial. Install DVDFab by accepting the defaults (link below)…a system restart is required to complete the install process. The first time you run it, a welcome screen is displayed. If you don’t want to see it again check the box Do not show again, then Start DVDFab.  Pop the DVD in your drive and click Next. Now select your region and check Do not show again, then OK. It will then open the DVD and begin to scan it. Under DVD to DVD you can select either Full Disc or Main Movie depending on what you want to rip. If you want to burn the DVD to a disc after it’s created select the Full Disc option. Now click the Start button to begin the ripping process. After the ripping process has completed, you’ll get a message telling you it’s waiting for you to put in a blank DVD. Since we aren’t burning the disc, just cancel the message. Click Finish and close out of DVDFab or just minimize it if you’re going to keep using it to rip another DVD. By default the temporary directory is in My Documents \ DVDFab \ Temp…however you can change it in settings. If you go to the Temp directory you’ll see the DVD files listed there… Convert Files to ISO with ImgBurn Now that we have the files ripped from the DVD, we need to convert them to an ISO image using ImgBurn (link below). Open it up and from the main menu click on Create image file from files/folders. Click on the folder icon to browse to the location of the ripped DVD files. Browse to the DVDFab temp directory and the VIDEO_TS folder for the source and click Ok. Then choose a destination directory, give the ISO a name, and click Save. In this case we ripped the Unbreakable DVD, so named it that.   So now in ImgBurn you have the source being the ripped DVD files, and the destination for the ISO…then click the Build button. If you don’t create a volume label, ImgBurn is kind enough to create on for you. If everything looks correct, click Ok. Now wait while ImgBurn goes through the process of converting the ripped DVD files to an ISO image. The process has successfully completed. The ISO image of the DVD will be in the output directory you selected earlier. Now you can burn the ISO image to a blank DVD or store it on an external hard drive for safe keeping. When you’re done, you’ll probably want to go into the temp DVDFab folder and delete the VOB and other files in the Video_TS folder as they will take up a lot of space on your hard drive.   Conclusion Although this method requires two programs to make an ISO out of a DVD, it’s extremely quick. When burning DVD’s of various lengths, it took less than 30 minutes to get the final ISO. Now, you’ll have your DVD movies backed up in case something were to happen to the discs and are no longer playable. If you use Windows Media Center to watch your movies, check out our article on how to automatically mount and view ISO files in Windows 7 Media Center. With DVDFab, you get a 30 day fully functional trial for all of its features. You’ll still be able rip DVD’s even after the 30 day trial has ended. The more we’ve been using DVDFab, the more impressed we are with its capabilities, so after the 30 day trial you should consider purchasing a license. We will have a full review of the of it to share with you soon.  Download DVDFab Download ImgBurn Similar Articles Productive Geek Tips How To Rip DVDs with VLCCalculate with Qalculate on LinuxConvert a Row to a Column in Excel the Easy WayEnjoy Quick & Easy Unit Conversion with Convert for WindowsConvert Older Excel Documents to Excel 2007 Format TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 PCmover Professional Beware Hover Kitties Test Drive Mobile Phones Online With TryPhone Ben & Jerry’s Free Cone Day, 3/23/10 New Stinger from McAfee Helps Remove ‘FakeAlert’ Threats Google Apps Marketplace: Tools & Services For Google Apps Users Get News Quick and Precise With Newser

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  • OTN Latinoamérica Tour 2012

    - by Dana Singleterry
    Better late than never. Sorry for the delay on getting this content up for all of you and thanks again for your attendance. A number of excellent questions came out of the sessions I delivered and herein I'm providing you with the content, in pdf format, for those sessions. I'm also providing pointers to Forms to ADF integration/migration as well as some details around OAF as used in E-Business Suite and ADF. Here's the sessions delivered by location. Click on any of the links to download the session content in pdf format. Montevideo Uruguay: Is Oracle ADF Simpler than Oracle Forms? Understanding the Fusion Development Platform Building Web Data Dashboards Without Coding Buenos Aires, Argentina: Is Oracle ADF Simpler than Oracle Forms? Developing Cross Device Mobile Applications Sao Paulo, Brazil Understanding the Fusion Development Platform Is Oracle ADF Simpler than Oracle Forms? A brief note on Form Integration & Migration: Does your organization have an Oracle Forms application that you'd like to migrate to ADF? Or, perhaps you're an Oracle Forms Developer and want to modernize your application development skills? If so, you've come to the right place! This section will strive to answer common questions that arise as you move from Forms to ADF. Our Oracle Forms Statement of Direction points out that Oracle is committed to the long-term support of Oracle Forms and Reports. However, many customers feel they are outgrowing their Forms applications. Users are demanding more sophisticated and interactive users interfaces. Executives are requiring SOA-enabled applications that integrate with peripheral services. Development leads are encouraging a more modern approach to application development, including adherence to design patterns like MVC. So even as Oracle still supports Forms, the list of reasons to move off of it is becoming more compelling and is only gaining further momentum by the fact that Oracle's own Fusion Applications are using ADF. Developers and organizations looking to align with both the technology stack and look-and-feel of Fusion Applications are choosing ADF, and thus reaping the benefits of years of best practices in enterprise application development that are baked into the ADF framework. So, if you decide to migrate off of Forms for any of these reasons, ADF is the way to go. Grant Ronald has published a video of our position on the subject, along with an ODTUG article explaining our direction. These materials explain that there are other migration tools/frameworks/paths, but the best choice is usually to follow Gartner's recommendation that if you are going to migrate off of Oracle Forms, ADF is the least risky and least costly migration path. Please visit the Oracle Forms page here. For details around OAF as used in E-Business Suite (EBS) and when to use ADF with EBS you can review the following blogs from Shay Shmeltzer. To ADF or to OAF? or Can I use ADF with Oracle E-Business Suite?

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  • Qt's future in the light of Nokia-Microsoft partnership

    - by Shinnok
    In case you missed it, a lot has happened in the last two day that could potentially impact the Qt framework, for the worse. :-( It will impact the mobile sector in several and probably not currently acknowledged ways, for sure. It started yesterday with Nokia's CEO Stephen Elop internal letter depicting Nokia sitting on a burning platform and the need for a big and aggressive shift in business. A day later, at the Nokia World conference, Nokia announced the partnership with Microsoft , which at the moment resumes to Nokia adopting the Windows Phone 7 platform and development environment, dumping Symbian along the road and tagging Meego as R&D(a pretty dangerous keyword if you ask me), as for Maemo/N900 series i guess it's bye bye for good. I know what you're thinking but no, Qt is not going to be ported to the Window Phone platform. And i'm also scared about this. You can watch the Elop & Ballmer joint press release here. Now after reading this huge thread on the Qt-interest mailing list i can't help but wonder, what is the future of Qt at Nokia, now that they aren't focused(at all?) on Qt anymore(remember the full focus switch on Qt as main development framework for all Nokia products(including Symbian, yes) back in October?). I love Qt, in my opinion it is the only true cross-platform application development framework and one of the few to make C++ development a joy(to the extent possible) and good things has happened to the framework and considerable momentum while under Nokia, thus i am wondering, what are the chances that Qt might suffer a slow death at Nokia after this? Yes i know about KDE.org and the fact that Qt is easily spawnable, but i still feel uneasy. It also must be horrible for all of the efforts either by Nokia employees or third parties that have gone into Symbian and all of the Ovi Store Symbian/Qt content and business and why not, Maemo/Meego. There are also massive layouts planned, i suspect Symbian techs and Qt? I'd love to hear your input on this? Is Qt future safe&proof? LE: The question as been gradually revised, improved and better referenced, thus you might want to throw a quick re-read to see what you might have missed.

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