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• Torchlight Black Screen and doesn't show up

  - by Lelouch Reyiz

  When I open it in full screen I get a black screen that covers whole screen,in windowed mode middle of screen.Here is a video: https://copy.com/fvrGw7QIJ8Z0 Terminal Output: alperen@alperen-Inspiron-N5010 /usr/local/games/Torchlight $ ./Torchlight.bin.x86_64 Creating resource group General Creating resource group Internal Creating resource group Autodetect SceneManagerFactory for type 'DefaultSceneManager' registered. Registering ResourceManager for type Material Registering ResourceManager for type Mesh Registering ResourceManager for type Skeleton MovableObjectFactory for type 'ParticleSystem' registered. OverlayElementFactory for type Panel registered. OverlayElementFactory for type BorderPanel registered. OverlayElementFactory for type TextArea registered. Registering ResourceManager for type Font ArchiveFactory for archive type FileSystem registered. ArchiveFactory for archive type Zip registered. FreeImage version: 3.13.1 This program uses FreeImage, a free, open source image library supporting all common bitmap formats. See http://freeimage.sourceforge.net for details Supported formats: bmp,ico,jpg,jif,jpeg,jpe,jng,koa,iff,lbm,mng,pbm,pbm,pcd,pcx,pgm,pgm,png,ppm,ppm,ras,tga,targa,tif,tiff,wap,wbmp,wbm,psd,cut,xbm,xpm,gif,hdr,g3,sgi,exr,j2k,j2c,jp2,pfm,pct,pict,pic,bay,bmq,cr2,crw,cs1,dc2,dcr,dng,erf,fff,hdr,k25,kdc,mdc,mos,mrw,nef,orf,pef,pxn,raf,raw,rdc,sr2,srf,arw,3fr,cine,ia,kc2,mef,nrw,qtk,rw2,sti,drf,dsc,ptx,cap,iiq,rwz DDS codec registering Registering ResourceManager for type HighLevelGpuProgram Registering ResourceManager for type Compositor MovableObjectFactory for type 'Entity' registered. MovableObjectFactory for type 'Light' registered. MovableObjectFactory for type 'BillboardSet' registered. MovableObjectFactory for type 'ManualObject' registered. MovableObjectFactory for type 'BillboardChain' registered. MovableObjectFactory for type 'RibbonTrail' registered. Loading library lib64/OGRE/RenderSystem_GL Installing plugin: GL RenderSystem OpenGL Rendering Subsystem created. Plugin successfully installed Loading library lib64/OGRE/Plugin_ParticleFX Installing plugin: ParticleFX Particle Emitter Type 'Point' registered Particle Emitter Type 'Box' registered Particle Emitter Type 'Ellipsoid' registered Particle Emitter Type 'Cylinder' registered Particle Emitter Type 'Ring' registered Particle Emitter Type 'HollowEllipsoid' registered Particle Affector Type 'LinearForce' registered Particle Affector Type 'ColourFader' registered Particle Affector Type 'ColourFader2' registered Particle Affector Type 'ColourImage' registered Particle Affector Type 'ColourInterpolator' registered Particle Affector Type 'Scaler' registered Particle Affector Type 'Rotator' registered Particle Affector Type 'DirectionRandomiser' registered Particle Affector Type 'DeflectorPlane' registered Plugin successfully installed Loading library lib64/OGRE/Plugin_OctreeSceneManager Installing plugin: Octree & Terrain Scene Manager Plugin successfully installed *-*-* OGRE Initialising *-*-* Version 1.6.5 (Shoggoth) terminate called after throwing an instance of 'std::out_of_range' what(): basic_string::substr Error: signal: 6 ./Torchlight.bin.x86_64(_ZN10LinuxUtils13crash_handlerEi+0x25)[0x17eb6f5] /lib/x86_64-linux-gnu/libc.so.6(+0x37000)[0x7fc647877000] /lib/x86_64-linux-gnu/libc.so.6(gsignal+0x39)[0x7fc647876f89] /lib/x86_64-linux-gnu/libc.so.6(abort+0x148)[0x7fc64787a398] /usr/lib/x86_64-linux-gnu/libstdc++.so.6(_ZN9__gnu_cxx27__verbose_terminate_handlerEv+0x155)[0x7fc6481826b5] /usr/lib/x86_64-linux-gnu/libstdc++.so.6(+0x5e836)[0x7fc648180836] /usr/lib/x86_64-linux-gnu/libstdc++.so.6(+0x5e863)[0x7fc648180863] /usr/lib/x86_64-linux-gnu/libstdc++.so.6(+0x5eaa2)[0x7fc648180aa2] /usr/lib/x86_64-linux-gnu/libstdc++.so.6(_ZSt20__throw_out_of_rangePKc+0x67)[0x7fc6481d25d7] /usr/lib/x86_64-linux-gnu/libstdc++.so.6(+0xbe3d3)[0x7fc6481e03d3] ./Torchlight.bin.x86_64(_ZN11CFileSystem21buildMassiveDataGroupEv+0x453)[0x1617805] ./Torchlight.bin.x86_64(_ZN11CFileSystemC1Eb+0x14be)[0x16145ae] ./Torchlight.bin.x86_64(_ZN22CMasterResourceManagerC1EP9CSettings+0x41a)[0xfe1d0a] ./Torchlight.bin.x86_64(_ZN5CGame5setupEb+0x79a)[0x73ceaa] ./Torchlight.bin.x86_64(_ZN5CGame5beginEPv+0x28d)[0x73b839] ./Torchlight.bin.x86_64(main+0x649)[0x146dbe4] /lib/x86_64-linux-gnu/libc.so.6(__libc_start_main+0xf5)[0x7fc647861ec5] ./Torchlight.bin.x86_64[0x739ca9]

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• Remote synchronization

  - by Tomas Mysik

  Hi all, today we would like to show you another improvement we have prepared for NetBeans 7.2. Today, let's talk a little bit about remote synchronization. If you already use our simple (S)FTP client, this enhancement could be useful for you. Simply right click on Source Files and select Synchronize. Please notice that the remote synchronization works better only on the whole project (it means that the Source Files must be selected). The Synchronize action is also available on individual files (more files can be selected at once) but the suggested operation (download, upload etc.) does not work so precisely. Also please notice that the suggested operations are not 100% reliable since the timestamps provided by FTP servers are not exact. Once the remote files (their names and paths only, of course) are fetched, the main dialog appears: As you can see, NetBeans tries to suggest you operations (upload, download etc.) which should be done for each individual file of your project. If you are interested only in some particular changes, you can simply filter the list: Since we have a file conflict, we need to resolve it first. Fortunately this is very easy because we just select the desired file and click the Diff button . The remote version of our file is downloaded and compared with the local version. The resut is displayed in the dialog where you can easily apply and/or refuse the remote changes or even simply type manually to the local version of the selected file: Once we are done with our changes, the operation for the selected file changes to Upload and the file is marked with * (since we made some changes). Please notice that if you now click the Cancel button, in fact no changes are done in our local file. As you can see, if we have one or more files selected, we can change their operation to: no operation (file won't be synchronized) download upload delete (both local and remote file) reset (the operation is resetted to the original one suggested by NetBeans and also all changes done via Diff action are discarded) Now we are ready to synchronize our project. NetBeans will show us the synchronization summary (this dialog can be omitted, see the Show Summary checkbox on the previous image). The synchronization itself starts and we can see its progress and of course its result. As always, all the operations can be reviewed in the Output window. That's all for today, as always, please test it and report all the issues or enhancements you find in NetBeans BugZilla (component php, subcomponent FTP support).

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• Is ASP.NET MVC completely (and exclusively) based on conventions?

  - by Mike Valeriano

  --TL;DR Is there a "Hello World!" ASP.NET MVC tutorial out there that doesn't rely on conventions and "stock" projects? Is it even possible to take advantage of the technology without reusing the default file structure, and start from a single "hello_world.asp" file or something (like in PHP)? Am I completely mistaken and I should be looking somewhere else, maybe this? I'm interested in the MVC framework, not Web Forms --Background I've played a bit with PHP in the past, just for fun, and now I'm back to it since web development became relevant for me once again. I'm no professional, but I try to gain as much knowledge and control over the technology I'm working with as possible. I'm using Visual Studio 2012 for C# - my "desktop" language of choice - and since I got the Professional Edition from Dreamspark, the Web Development Tools are available, including ASP.NET MVC 4. I won't touch Web Forms, but the MVC Framework got my attention because the MVC pattern is something I can really relate to, since it provides the control I want but... not quite. Learning PHP was easy - and right form the start I could just create a "hello_world.php" file and just do something like this for immediate results: <!-- file: hello_world.php --> <?php> echo "Hello World!"; <?> But I couldn't find a single ASP.NET (MVC) tutorial out there (I'll be sure to buy one of the upcoming MVC 4 books, only a month away or so) that would start like that. They all start with a sample project, building up knowledge from the basics and heavily using conventions as they go along. Which is fine, I suppose, but it's now the best way for me to learn things. Even the "Empty" project template for a new ASP.NET MVC 4 Application in VS2012 is not empty at all: several files and folders are created for you - much like a new C# desktop application project, but with C# I can in fact start from scratch, creating the project structure myself. It is not the case with PHP: I can choose from a plethora of different MVC frameworks I can just create my own framework I can just skip frameworks altogether, and toss random PHP along with my HTML on a single file and make it work I understand the framework needs to establish some rules, but what if I just want to create a single page website with some C# logic behind it? Do I really need to create a whole bloat of files and folders for the sake of convention? Also, please understand that I haven't gotten far on any of those tutorials mainly because of this reason, but, if that's the only way to do it, I'll go for it using one of the books I've mentioned before. This is my first contact with ASP.NET but from the few comparisons I've read, I believe I should stay the hell away from Web Forms. Thank you. (Please forgive the broken English - it is not my primary language.)

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• Windows Desktop Virtualization Gets Easier

  - by andrewbrust

  This past Thursday, Microsoft announced that Windows (7) Virtual PC (WVPC) and its XP Mode feature would no longer require hardware assisted virtualization (HAV).  That means any PC running Windows 7 Pro, or higher, can now run this software.  And that’s a great thing because, as I noted in a post almost five month ago, determining whether a given PC you might be planning to buy actually offers HAV can be extremely difficult.  That meant even dedicated, sophisticated PC users, with a budget for new hardware, might be blocked from using this technology.  And that was just plain silly. One of the features offered by WVPC, and utilized heavily by XP Mode, is the concept of virtual applications: apps within a guest VM that can actually run within the host’s desktop environment.  I find this feature so powerful that my February Redmond Review column entertained the notion of a future version of Windows that runs all applications in this manner. The elimination of the HAV requirement for XP Mode and WVPC was just one of many virtualization-related announcements Microsoft made on Thursday.  And, interestingly, most of the others were also desktop-related, rather than server-related.  This is a welcome change from the multi-year period in which Microsoft enhanced its server virtualization lineup (in Hyper-V) and let the desktop platform fester.  Microsoft now seems to understand desktop virtualization is in high-demand and strengthens the Windows franchise.  As I explained in the column, even cloud computing can have a desktop spin if desktop virtualization is part of the equation. One company that knows this well is Citrix, and a closer alliance between Microsoft and Citrix was one of the many announcements from Thursday.  In fact, there’s a whole Web site dedicated to the alliance at http://www.citrixandmicrosoft.com/. I’d love to see virtual applications and entire virtual desktops offered as Azure-branded services.  This could allow me to run, for example, the full Office client on a variety of desktops I might use, and for large organizations it could easily reduce the expense, burden and duration of the deployment cycle for new versions of Office.  Business Intelligence providers, including my own firm, twentysix New York, would find great relief in enabling their customers to run the newest version of Excel, with the latest BI capabilities, instead of having to wait the requisite two to three years it takes for many Fortune 500 customers to upgrade. Microsoft should do more, and faster.  WVPC still does not support 64-bit guest images, even on 64-bit hosts.  That needs to be fixed.  File access from the guest to the host needs to be improved (right now, it’s done through Terminal Services/Remote Desktop file sharing, and it’s slow) and VM load times need to be significantly reduced before virtualized apps can become the norm.  (I suppose the advance of solid state drive technology will help there.) I do think these improvements will come, because Microsoft is focused on the virtual desktop now.  And that’s a smart focus to have.

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• Travelling MVP #2: Community event at Bucharest, Romania

  - by DigiMortal

  My second trip was to DevReach with two stops. My first stop was at Bucharest where I met with my friend Dimitar Georgiev who is one of authors of Gym Realm service. Romanian MVP Andrei Ignat was our host there and organized meeting with local community guys. With me – it was first time in my life – was one more guy from Estonia visiting DevReach and he made the whole trip with me. Bucharest We arrived to Bucharest 29.09 at night. We stayed at Hotel Michelangelo. It’s small hotel with nice rooms, free WiFi and very good service. Although my room was on the first floor there was no street noise. We visited one restaurant that offers national cuisine and it was really great. Next day we went out with local guys and had some beers in “old town”. Bucharest “old town” is nice and cozy. There are many bars open and I am sure everybody will find there some very okay place. After supper we visited one warm karaoke bar where we had beers with local guys. Andrei Ignat – karaoke star Agu Suur and Andrei Ion Rinea enjoying karaoke and tequila Community event Next day we had community event. I made my session about ASP.NET Web API and Dimitar told about how to port ASP.NET web applications to cloud environment. Sessions were held at study class of one local company. Dimitar Georgiev speaking about porting web apps to Windows Azure. As it was usual community evening and not some bigger event there were about 12 guys attending from Bucharest. There were both IT-PROs and developers and one nice thing about Bucharest community is that they are listening to you very well and they ask questions if something is unclear or if you slide over from topic they are interested in. Okay, we tried to keep up good tempo so people stay awake and I think we succeeded. After sessions we went all together to local Piranha pub that was near event venue. We had some beers with local guys and talked with them on different technology topics. It was another good and interesting evening at Bucharest. I want to go back there for sure. As it was my first trip to Bucharest and mostly I gathered experiences I think my next community trip there will be way stronger. I take it as a challenge. Plus – I have there some new friends and I want to meet them too – be it community event or not. :)

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• How can story and gameplay be artfully merged?

  - by NauticalMile

  Let me give some context. Three of my friends and I have a pretty good game idea cooking. It's based off of a prototype I made that's evolving into a cool game mechanic. The mechanic itself is a toy that's fun on its own, but we haven't designed any puzzles around it yet. We have a design document going, and we are answering a lot of questions about what's in the game. It's become clear early on that everyone (including myself) likes the characters and the story a lot. Considering what our favorite games are, this is unsurprising. A story driven game makes sense to me. I like the emphasis that Paper Mario: The Thousand-Year-Door, Portal 2, and Tomb Raider place on story, and I imagine our game will have a similar feel (lots of dialogue, plot twists, lovable characters). However, one team member raised this point in the design doc: I am feeling like [fleshing out the story] is our biggest hurdle right now for making more design decisions - like more specific decisions about levels etc. Is this true? I am uncertain about working on the story extensively before gameplay, and my uneasiness was reinforced when I read this question about story vs. gameplay. What I want to say is: "Let's continue to work on the story, but also start brainstorming and prototyping abstract puzzles and combat sequences, and we'll creatively match them together later." Is this a reasonable approach? If so, how much of the development of these elements should be done independently? Should I try and create a whole bunch of puzzles while my other teammates focus on story and aesthetics? Then when we have a lot of story and game 'chunks' we can match them with eachother to build something meaningful. Or should we focus on iterating individual levels as distinct units where puzzles, story, etc... are designed together? Or maybe we need to put our excitement about the story on hold and just focus on gameplay. Is there another approach to design that we can take? Am I missing something crucial? I have discussed story and gameplay because they seem the most likely to be at odds with each other, but we also have to consider user interface, music, art direction, etc... Can we design these independently as well?

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• How important is knowing functionality before coding?

  - by minusSeven

  I work for a software development company where the development work have been off shored to us. The on shore team handle the support and talk directly to the clients. We never talk to the clients directly we just talk people from the on shore team who talk directly to the clients. When requirements come, on shore team talk to the clients and make requirement documents and informs us. We make design documents after studying the requirements (we follow traditional waterfall model ). But there is one problem in the whole process: nobody in the either off-shore or on-shore understand the functionality of the application completely. We just know its a big complex web app handling complex order processing, catalog management, campaign management and other activities. We struggle with the design document as the requirements would not be clear. It then goes into a series of questions/answers back and forth between the on shore team,off shore team and clients. We would often be told to understand functionality from the code. But that's usually not feasible as the code base is huge and even understanding a simple menu item take days if not weeks. We tried telling the clients to give us knowledge transfer about the application but to no avail. Our manager would often tell us to start coding even if the design document is not complete or requirements not clear. We would start by coding part of the requirement that seems clear and wait for the rest. This usually would delay the deployment by a month. In extreme cases we would have very low errors in the development and production but the clients would say that's not what they asked. That would start a blame game and a series of change requests and we would end up developing something very different. My question is how would you do development work if you don't know the functionality of the app fully? UPDATE About development methodology it isn't really my choice and I am not my team's lead It is the way it began. I tried to tell people about the advantages of agile but to no avail. Besides I don't think my team has the necessary mindset to work in AGILE environment.

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• How do I fix postfix TLS?

  - by Savanni D'Gerinel

  STARTTLS was working with my system earlier today. Without me altering the system in any way, it spontaneously broke. I've now been trying to fix it for a couple of hours, to no success. When I connect to the server, this is what I get: savanni@Orolo:~$ telnet apps.savannidgerinel.com 25 Trying 129.121.182.135... Connected to apps.sasavanni@Orolo:~$ telnet apps.savannidgerinel.com 25 Trying 129.121.182.135... Connected to apps.savannidgerinel.com. Escape character is '^]'. 220 *********************************************** ehlo dude 250-apps.savannidgerinel.com 250-PIPELINING 250-SIZE 10240000 250-VRFY 250-ETRN 250-XXXXXXXA 250-AUTH PLAIN 250-ENHANCEDSTATUSCODES 250-8BITMIME 250 DSN ^]close telnet> close Connection closed. Okay, obviously STARTTLS isn't present in this list. So I've been digging through my configuration files and working through the tutorials again, and that has done me no good at all. Here's my tls-related configuration: smtp_tls_CAfile = /etc/ssl/certs/savannidgerinel_com_CA.pem smtp_tls_cert_file = /etc/ssl/certs/apps.savannidgerinel.com.pem smtp_tls_key_file = /etc/ssl/private/apps.savannidgerinel.com.key.pem smtp_tls_security_level = may smtp_tls_session_cache_database = btree:${data_directory}/smtp_scache smtpd_tls_CAfile = /etc/ssl/certs/savannidgerinel_com_CA.pem smtpd_tls_cert_file = /etc/ssl/certs/apps.savannidgerinel.com.pem smtpd_tls_key_file = /etc/ssl/private/apps.savannidgerinel.com.key.pem smtpd_tls_loglevel = 3 smtpd_tls_received_header = yes smtpd_tls_security_level = may smtpd_tls_session_cache_database = btree:${data_directory}/smtpd_scache tls_random_source = dev:/dev/urandom All of the certificate files are present, the server private key is present, the server CA is present, and the smtpd_scache.db and smtp_scache.db files are both present. All are accessible to the postfix user. Speaking of which, here are the processes running: savanni@apps:/var/lib/postfix$ ps aux | grep postfix root 3525 0.0 0.1 25112 1680 ? Ss 20:19 0:00 /usr/lib/postfix/master postfix 3526 0.0 0.1 27176 1524 ? S 20:19 0:00 pickup -l -t fifo -u -c -o content_filter= -o receive_override_options=no_header_body_checks postfix 3527 0.0 0.1 27228 1552 ? S 20:19 0:00 qmgr -l -t fifo -u postfix 3528 0.0 0.4 46948 4144 ? S 20:19 0:00 smtpd -n smtp -t inet -u -c -o stress= -s 2 postfix 3529 0.0 0.1 27176 1628 ? S 20:19 0:00 proxymap -t unix -u postfix 3530 0.0 0.3 38212 3176 ? S 20:19 0:00 tlsmgr -l -t unix -u -c postfix 3531 0.0 0.1 27176 1516 ? S 20:19 0:00 anvil -l -t unix -u -c postfix 3535 0.0 0.1 27188 1544 ? S 20:20 0:00 trivial-rewrite -n rewrite -t unix -u -c The log files say absolutely nothing related to TLS except for this: Nov 6 02:19:45 apps postfix/master[3525]: daemon started -- version 2.9.6, configuration /etc/postfix Nov 6 02:19:49 apps postfix/smtpd[3528]: initializing the server-side TLS engine Nov 6 02:19:49 apps postfix/tlsmgr[3530]: open smtpd TLS cache btree:/var/lib/postfix/smtpd_scache Nov 6 02:19:49 apps postfix/tlsmgr[3530]: tlsmgr_cache_run_event: start TLS smtpd session cache cleanup Nov 6 02:19:49 apps postfix/smtpd[3528]: connect from unknown[204.16.68.108] Neither syslog nor mail.err shows any indication of a problem. As far as the whole system is concerned, all is well. But there is no STARTTLS and so I suddenly can't send any email at all. Help???

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• Draw a never-ending line in XNA

  - by user2236165

  I am drawing a line in XNA which I want to never end. I also have a tool that moves forward in X-direction and a camera which is centered at this tool. However, when I reach the end of the viewport the lines are not drawn anymore. Here are some pictures to illustrate my problem: At the start the line goes across the whole screen, but as my tool moves forward, we reach the end of the line. Here are the method which draws the lines: private void DrawEvenlySpacedSprites (Texture2D texture, Vector2 point1, Vector2 point2, float increment) { var distance = Vector2.Distance (point1, point2); // the distance between two points var iterations = (int)(distance / increment); // how many sprites with be drawn var normalizedIncrement = 1.0f / iterations; // the Lerp method needs values between 0.0 and 1.0 var amount = 0.0f; if (iterations == 0) iterations = 1; for (int i = 0; i < iterations; i++) { var drawPoint = Vector2.Lerp (point1, point2, amount); spriteBatch.Draw (texture, drawPoint, Color.White); amount += normalizedIncrement; } } Here are the draw method in Game. The dots are my lines: protected override void Draw (GameTime gameTime) { graphics.GraphicsDevice.Clear(Color.Black); nyVector = nextVector (gammelVector); GraphicsDevice.SetRenderTarget (renderTarget); spriteBatch.Begin (); DrawEvenlySpacedSprites (dot, gammelVector, nyVector, 0.9F); spriteBatch.End (); GraphicsDevice.SetRenderTarget (null); spriteBatch.Begin (SpriteSortMode.Deferred, BlendState.AlphaBlend, null, null, null, null, camera.transform); spriteBatch.Draw (renderTarget, new Vector2 (), Color.White); spriteBatch.Draw (tool, new Vector2(toolPos.X - (tool.Width/2), toolPos.Y - (tool.Height/2)), Color.White); spriteBatch.End (); gammelVector = new Vector2 (nyVector.X, nyVector.Y); base.Draw (gameTime); } Here's the next vector-method, It just finds me a new point where the line should be drawn with a new X-coordinate between 100 and 200 pixels and a random Y-coordinate between the old vector Y-coordinate and the height of the viewport: Vector2 nextVector (Vector2 vector) { return new Vector2 (vector.X + r.Next(100, 200), r.Next ((int)(vector.Y - 100), viewport.Height)); } Can anyone point me in the right direction here? I'm guessing it has to do with the viewport.width, but I'm not quite sure how to solve it. Thank you for reading!

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• Does Your Customer Engagement Create an Ah Feeling?

  - by Richard Lefebvre

  An (Oracle CX Blog) article by Christina McKeon Companies that successfully engage customers all have one thing in common. They make it seem easy for the customer to get what they need. No one would argue that brands don’t want to leave customers with this “ah” feeling. Since 94% of customers who have a low-effort service experience will buy from that company again, it makes financial sense for brands.1 Some brands are thinking differently about how they engage their customers to create ah feelings. How do they do it? Toyota is a great example of using smart assistance technology to understand customer intent and answer questions before customers hit the submit button online. What is unique in this situation is that Toyota captures intent while customers are filling out email forms. Toyota analyzes the data in the form and suggests responses before the customer sends the email. The customer gets the right answer, and the email never makes it to your contact center — which makes you and the customer happy. Most brands are fully aware of chat as a service channel, but some brands take chat to a whole new level. Beauty.com, part of the drugstore.com and Walgreens family of brands, uses live chat to replicate the personal experience that one would find at high-end department store cosmetic counters. Trained beauty advisors, all with esthetician or beauty counter experience, engage in live chat sessions with online shoppers to share immediate advice on the best products for their personal needs. Agents can watch customer activity online and determine the right time to reach out and offer help, just as help would be offered in a brick-and-mortar store. And, agents can co-browse along with the customer helping customers with online check-out. These personal chat discussions also give Beauty.com the opportunity to present products, advertise promotions, and resolve customer issues when they arise. Beauty.com converts approximately 25% of chat sessions into product orders. Photobox, the European market leader in online photo services, wanted to deliver personal and responsive service to its 24 million members. It ensures customer inquiries on personalized photo products are routed based on agent knowledge so customers get what they need from the company experts. By using a queuing system to ensure that the agent with the most appropriate knowledge handles the query, agent productivity increased while response times to 1,500 customer queries per day decreased. A real-time dashboard prevents agents from being overloaded with queries. This approach has produced financial results with a 15% increase in sales to existing customers and a 45% increase in orders from newly referred customers.

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• Using lookahead assertions in regular expressions

  - by Greg Jackson

  I use regular expressions on a daily basis, as my daily work is 90% in Perl (legacy codebase, but that's a different issue). Despite this, I still find lookahead and lookbehind to be terribly confusing and often unreadable. Right now, if I were to get a code review with a lookahead or lookbehind, I would immediately send it back to see if the problem can be solved by using multiple regular expressions or a different approach. The following are the main reasons I tend not to like them: They can be terribly unreadable. Lookahead assertions, for example, start from the beginning of the string no matter where they are placed. That, among other things, can cause some very "interesting" and non-obvious behaviors. It used to be the case that many languages didn't support lookahead/lookbehind (or supported them as "experimental features"). This isn't the case quite as much, but there's still always the question as to how well it's supported. Quite frankly, they feel like a dirty hack. Regexps often already are, but they can also be quite elegant, and have gained widespread acceptance. I've gotten by without any need for them at all... sometimes I think that they're extraneous. Now, I'll freely admit that especially the last two reasons aren't really good ones, but I felt that I should enumerate what goes through my mind when I see one. I'm more than willing to change my mind about them, but I feel that they violate some of my core tenets of programming, including: Code should be as readable as possible without sacrificing functionality -- this may include doing something in a less efficient, but clearer was as long as the difference is negligible or unimportant to the application as a whole. Code should be maintainable -- if another programmer comes along to fix my code, non-obvious behavior can hide bugs or make functional code appear buggy (see readability) "The right tool for the right job" -- I'm sure you can come up with contrived examples that could use lookahead, but I've never come across something that really needs them in my real-world development work. Is there anything that they're really the best tool for, as opposed to, say, multiple regexps (or, alternatively, are they the best tool for most cases they're used for today). My question is this: Is it good practice to use lookahead/lookbehind in regular expressions, or are they simply a hack that have found their way into modern production code? I'd be perfectly happy to be convinced that I'm wrong about this, and simple examples are useful for examples or illustration, but by themselves, won't be enough to convince me.

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• New Source Database Added for EBS 12 + 11gR2 Transportable Tablespaces

  - by John Abraham

  The Transportable Tablespaces (TTS) process was originally certified for the migration of E-Business Suite R12 databases going from a source database of 11gR1 or 11gR2 to a target of 11gR2. This requirement has now been expanded to include a source database of 10gR2 (10.2.0.5) - this will potentially save time for existing 10gR2 customers as they can remove on a crucial upgrade step prior to performing the platform migration. The migration process requires an updated Controlled patch delivered by the Oracle E-Business Suite Platform Engineering team, i.e. it requires a password obtainable from Oracle Support. We released the patch in this manner to gauge uptake, and help identify and monitor any customer issues due to the nature of this technology. This patch has been updated to now include supporting 10gR2 as a source database. Does it meet your requirements?Note that for migration across platforms of the same "endian" format, users are advised to use the Transportable Database (TDB) migration process instead for large databases. The "endian-ness" target platforms can be verified by querying the view V$DB_TRANSPORTABLE_PLATFORM using SQL*Plus (connected as sysdba) on the source platform:SQL>select platform_name from v$db_transportable_platform;If the intended target platform does not appear in the output, it means that it is of a different endian format from the source. Consequently. database migration will need to be performed via Transportable Tablespaces (for large databases) or export/import.The use of Transportable Tablespaces can greatly speed up the migration of the data portion of the database. However, it does not affect metadata, which must still be migrated using export/import. We recommend that users initially perform a test migration on their database, using export/import with the 'metrics=y' parameter. This will help identify the relative amounts of data and metadata, and provide a basis for assessing likely gains in timing. In general, the larger the amount of data (compared to metadata), the greater the reduction in downtime that can be expected from using TTS as a migration process. For smaller databases or for those that have relatively small data compared to metadata, TTS will not be as beneficial for cross endian migration and the use of export/import (datapump) for the whole database is recommended. Where can I find more information? Using Transportable Tablespaces to Migrate Oracle E-Business Suite Release 12 Using Oracle Database 11g Release 2 Enterprise Edition (My Oracle Support Document 1311487.1) Oracle Database Administrator's Guide 11g Release 2 (11.2) Related Articles Database Migration using 11gR2 Transportable Tablespaces Now Certified for EBS 12 New Source Databases Added for Transportable Tablespaces + EBS 11i 10gR2 Transportable Tablespaces Certified for EBS 11i Migrating E-Business Suite Release 11i Databases Between Platforms Migrating E-Business Suite Release 12 Databases Between Platforms

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• Play a Webpage Display Prank in Google Chrome

  - by Asian Angel

  Are you looking for a fun but innocent prank to play on someone who loves using Google Chrome? If so then you may want to have a closer look at the Upside Down extension for Chrome. Before Here is our example webpage before starting the prank…looking all “normal like”. Upside Down in Action As soon as the extension has been installed you are ready to go. If you had a webpage open before installing the extension you will only need to refresh the page. As soon as the page has been refreshed or a new one is opened everything is going to look messed up very quickly. With the default setting there are five different “looks” available. To cycle through the five “looks” use the “Windows Key + Semicolon” or “Command + Semicolon” to toggle through them. On the sixth toggle the webpage will revert to normal (toggling afterwards starts the whole process again). Here are the five “looks” available…         Options There are options available for the extension where you can focus on just a specific effect or a group of effects. You can also enable a “Grayscale Effect” and even set a delay timer (a definite “evil touch”)! Think of the fun and surprised looks that await… Conclusion If you have been looking for a fun and unexpected prank for your favorite Google Chrome fan then this just might be what you have been looking for. Get ready to sit back and watch the fun. Links Download the Upside Down extension (Google Chrome Extensions) Similar Articles Productive Geek Tips Take Screenshots of Any Webpage in Google ChromeHow to Make Google Chrome Your Default BrowserSubscribe to RSS Feeds in Chrome with a Single ClickActivate the Redesigned New-Tab Interface in Google ChromeFriday Fun: Play MineSweeper in Google Chrome TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips DVDFab 6 Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 If Web Browsers Were Modes of Transportation Google Translate (for animals) Out of 100 Tweeters Roadkill’s Scan Port scans for open ports Out of band Security Update for Internet Explorer 7 Cool Looking Screensavers for Windows

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• ArchBeat Link-o-Rama for 2012-06-14

  - by Bob Rhubart

  Duke's Choice Award Nominations Close Friday! | The Java Source The Duke's Choice Awards celebrate extreme innovation in the world of Java technology. Nominate an individual, a group or company who show the best in Java innovation. Nominate at Java.net/dukeschoice. Nominations are open until this Friday, June 15. Whole Lotta Virtualization Goin' On | Rick Ramsey The OTN Garage's Rick Ramsey shares a list of recent Virtualization articles available on OTN, along with a link to a video by The Killer, Mr Jerry Lee Lewis. A Pragmatic Path to Navigating your Infrastructure to the Cloud | The WebLogic Server Blog Ruma Sanyal offers an overview of a recent Oracle webcast featuring Gartner VP and Distinguished Analyst Andy Butler and Vice President and Gartner Fellow Massimo Pezzini. Migrating C/C++ embedded SQL code | Tom Laszewski Cloud migration expert Tom Laszewski explains the how-to in 5 easy steps. Aetna Dumps Its Siloed Enterprise Architecture for SOA | CIO.com CIO writer Stephanie Overby tells the story of how one major health insurance provider put the "Enterprise" back in Enterprise Architecture. (H/T to Joe McKendrick for this story.) Downloading specific video renditions in WebCenter Content | Kyle Hatlestad How-to from Oracle WebCenter & ADF A-Team blogger Kyle Hatlestad. Eclipse DemoCamp - June 2012 - Redwood Shores, CA Location: Oracle HQ - 10 Twin Dolphin Drive, Redwood Shores, CA (Map) Date and Time: Wednesday, June 13, 2012. From 6pm - 9pm Agenda: The evolution of Java persistence, Doug Clarke, EclipseLink Project Lead, Oracle Integrating BIRT into Applications, Ashwini Verma, Actuate Corporation Leveraging OSGi In The Enterprise, Kamal Muralidharan, Lead Engineer, eBay Developing Rich ADF Applications with Java EE, Greg Stachnick, Oracle NVIDIA® NsightTM Eclipse Edition, Goodwin (Tech lead - Visual tools), Eugene Ostroukhov (Senior engineer – Visual tools) 2012 Oracle Fusion Middleware Innovation Awards - Win a FREE Pass to Oracle OpenWorld 2012 in San Francisco Share your use of Oracle Fusion Middleware solutions and how they help your organization drive business innovation. You just might win a free pass to Oracle Openworld 2012 in San Francisco. Deadline for submissions in July 17, 2012. BI Architecture Master Class for Partners – Oracle Architecture Unplugged Date: June 21, 2012 No slides, no fluff. This workshop will be highly interactive and is aimed at Oracle OPN member partners who are IT Architects and BI+W specialists. The focus will be on architectural issues and considerations. DevOps: Evolving to Handle Disruption | JP Morgenthal The subject of DevOps came up this week during an OTN ArchBeat podcast interview with Ron Batra and James Baty on the role of the cloud architect (that program will be available in a few weeks). Morgenthal's article for InfoQ offers a good overview of what DevOps is and how it works. Thought for the Day "Elegance is not a dispensable luxury but a factor that decides between success and failure." — Edsger Dijkstra Source: softwarequotes.com

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• How do I set up nvidia graphics adapter to put out 1080p, it seems to be using interlace mode>

  - by keepitsimpleengineer

  After upgrading to 12.04, my mythbuntu client/server seems to be running in 1080i, the clue comes from: [ 1176.117] (II) NVIDIA(0): Setting mode "1920x1080_60i" [ 1231.340] (II) NVIDIA(0): Setting mode "DFP-1:1920x1080_60@1920x1080+0+0" This is from Xorg.0.log. This whole thing started from video tearing when watching Mythtv recordings. It didn't happen in 10.10. Should I use "TVStandard" "HD1080p" in the screen section since this is a dedicated HTPC? It only connects to an HDTV (1080p) via hdmi. Here is the current xorg.conf file: # nvidia-settings: X configuration file generated by nvidia-settings # nvidia-settings: version 270.29 (buildd@allspice) Fri Feb 25 14:42:07 UTC 2011 Section "ServerLayout" Identifier "Layout0" Screen 0 "Screen0" 0 0 # commented out by update-manager, HAL is now used and auto-detects devices # Keyboard settings are now read from /etc/default/console-setup # InputDevice "Keyboard0" "CoreKeyboard" # commented out by update-manager, HAL is now used and auto-detects devices # Keyboard settings are now read from /etc/default/console-setup # InputDevice "Mouse0" "CorePointer" Option "Xinerama" "0" EndSection Section "Files" FontPath "unix/:7100" EndSection # commented out by update-manager, HAL is now used and auto-detects devices # Keyboard settings are now read from /etc/default/console-setup #Section "InputDevice" # # generated from default # Identifier "Mouse0" # Driver "mouse" # Option "Protocol" "auto" # Option "Device" "/dev/psaux" # Option "Emulate3Buttons" "no" # Option "ZAxisMapping" "4 5" #EndSection # commented out by update-manager, HAL is now used and auto-detects devices # Keyboard settings are now read from /etc/default/console-setup #Section "InputDevice" # # generated from default # Identifier "Keyboard0" # Driver "kbd" #EndSection Section "Monitor" # HorizSync source: edid, VertRefresh source: edid Identifier "Monitor0" VendorName "Unknown" ModelName "SAMSUNG" HorizSync 26.0 - 81.0 VertRefresh 24.0 - 75.0 Option "DPMS" EndSection Section "Device" Identifier "Device0" Driver "nvidia" VendorName "NVIDIA Corporation" BoardName "GeForce GT 240" Option "TripleBuffer" "1" EndSection Section "Screen" Identifier "Screen0" Device "Device0" Monitor "Monitor0" DefaultDepth 24 Option "TwinView" "0" Option "metamodes" "DFP: nvidia-auto-select +0+0" SubSection "Display" Depth 24 EndSubSection EndSection After a little digging, the question changes slightly, to wit... Per Chapter 19 of nvidia README... "If the EDID for the display device reported a preferred mode timing, and that mode timing is considered a valid mode, then that mode is used as the "nvidia-auto-select" mode." The EDID for my HDMI connected LCD monitor says use first device as preferred. Prefer first detailed timing : Yes Also: (--) NVIDIA(0): EDID maximum pixel clock : 230.0 MHz The list: (from startx -- -verbose 6 ) (--) NVIDIA(0): Detailed Timings: (--) NVIDIA(0): 1920 x 1080 @ 60 Hz (--) NVIDIA(0): Pixel Clock : 148.50 MHz (--) NVIDIA(0): HRes, HSyncStart : 1920, 2008 (--) NVIDIA(0): HSyncEnd, HTotal : 2052, 2200 (--) NVIDIA(0): VRes, VSyncStart : 1080, 1084 (--) NVIDIA(0): VSyncEnd, VTotal : 1089, 1125 (--) NVIDIA(0): H/V Polarity : +/+ This is the actual mode selected: (from xorg.0.log) (--) NVIDIA(0): 1920 x 1080 @ 60 Hz (--) NVIDIA(0): Pixel Clock : 74.18 MHz (--) NVIDIA(0): HRes, HSyncStart : 1920, 2008 (--) NVIDIA(0): HSyncEnd, HTotal : 2052, 2200 (--) NVIDIA(0): VRes, VSyncStart : 1080, 1084 (--) NVIDIA(0): VSyncEnd, VTotal : 1094, 1124 (--) NVIDIA(0): H/V Polarity : +/+ (--) NVIDIA(0): Extra : Interlaced (--) NVIDIA(0): CEA Format : 5 So my HTPC is down-converting to 1080i and then the Monitor is up-converting to 1080p How can I fix this, please?

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• DOAG 2012 and Educause 2012

  - by Chris Kawalek

  Oracle understands the value of desktop virtualization and how customers have really embraced it as a top tier method to deliver access to applications and data. Just as supporting operating systems other than Windows in the enterprise desktop space started to become necessary perhaps 5-7 years ago, supporting desktop virtualization with VDI, application virtualization, thin clients, and tablet access is becoming necessary today in 2012. Any application strategy needs to have a secure mobile component, and a solution that gives you a holistic strategy across both mobile and fixed-asset (i.e., desktop PCs) devices is crucial to success. This means it's probably useful to learn about desktop virtualization, even if it's not in your typical area of responsibility. A good way to do that is at one of the many trade shows where we exhibit. Here are two examples:  DOAG 2012 Conference + Exhibition The DOAG Conference is fast approaching, starting November 20th in Nuremberg, Germany. If you've been reading this blog for a while, you might remember that we attended last year as well. This conference is fantastic for us because we get to speak directly to users of Oracle products. In many cases, those DBAs, IT managers, and other infrastructure folks are looking for ways to deal with the burgeoning BYOD model, as well as ways of streamlining their standard desktop and access technologies. We have a couple of sessions where you can learn a great deal about how Oracle can help with these points. Session Schedule (look under "Infrastruktur & Hardware") The two sessions focused on desktop virtualization are: Oracle VDI Best Practice unter Linux (Oracle VDI Best Practice Under Linux) Virtual Desktop Infrastructure Implementierungen und Praxiserfahrungen (Virtual Desktop Infrastructures Implementations and Best Practices) We will also have experts on hand at the booth to answer your questions on using desktop virtualization. If you're at the show, please stop by and say hello to our team there! Educause 2012  Another good example is Educause. We've gone the last few years to show off a slough of education oriented applications and capabilities in the Oracle product portfolio. And every year, we display those applications through Oracle desktop virtualization. This means the demonstration can easily be setup ahead of time and replicated out to however many "demo pods" that we have available. There's no need for our product teams to setup individual laptops for demos -- we can display a standardized Windows desktop virtual machine with their apps all ready to go on a whole bunch of devices like your standard trade show laptop, our Sun Ray Clients, and iPad. Educause 2012 just wrapped, so we're sorry we missed you this year. But there is always next year! Until then, here are a few pictures from this year's show: You can also watch this video to see how Catholic Education Australia uses Oracle Secure Global Desktop to help cope with the ever changing ways that people access their applications.  -Chris 

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• Are SQL Injection vulnerabilities in a PHP application acceptable if mod_security is enabled?

  - by Austin Smith

  I've been asked to audit a PHP application. No framework, no router, no model. Pure PHP. Few shared functions. HTML, CSS, and JS all mixed together. I've discovered numerous places where SQL injection would be easily possible. There are other problems with the application (XSS vulnerabilities, rampant inline CSS, code copy-pasted everywhere) but this is the biggest. Sometimes they escape inputs, not using a prepared query or even mysql_real_escape_string(), mind you, but using addslashes(). Often, though, their queries look exactly like this (pasted from their code but with columns and variable names changed): $user = mysql_query("select * from profile where profile_id='".$_REQUEST["profile_id"]."'"); The developers in question claimed that they were unable to hack their application. I tried, and found mod_security to be enabled, resulting in HTTP 406 for some obvious SQL injection attacks. I believe there to be sophisticated workarounds for mod_security, but I don't have time to chase them down. They claim that this is a "conceptual" matter and not a "practical" one since the application can't easily be hacked. Their internal auditor agreed that there were problems, but emphasized the conceptual nature of the issues. They also use this conceptual/practical argument to defend against inline CSS and JS, absence of code organization, XSS vulnerabilities, and massive amounts of repetition. My client (rightly so, perhaps) just wants this to go away so they can launch their product. The site works. You can log in, do what you need to do, and things are visibly functional, if slow. SQL Injection would indeed be hard to do, given mod_security. Further, their talk of "conceptual vs. practical" is rhetorically brilliant, considering that my client doesn't understand web application security. I worry that they've succeeded in making me sound like an angry puritan. In many ways, this is a problem of politics, not technology, but I am at a loss. As a developer, I want to tell them to toss the whole project and start over with a new team, but I face a strong defense from the team that built it and a client who really needs to ship their product. Is my position here too harsh? Even if they fix the SQL Injection and XSS problems can I ever endorse the release of an unmaintainable tangle of spaghetti code?

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• links for 2011-03-17

  - by Bob Rhubart

  Siba Prasad: Oracle Database on Amazon RDSg Siba Prasad share an analysis of the pros and cons. (tags: oracle database cloud amazon) LIVE WEBCAST March 24 2pm PT- Why Switch from Red Hat and SUSE Linux to Oracle Linux? (Oracle's Linux Blog) Featuring Oracle's Monica Kumar, Sr.Director of Linux, Oracle VM and MySQL and Avi Miller, Principal Sales Consultant, Linux and Virtualization. (tags: oracle linux) Webcast: IBM SOA vs. Oracle SOA, March 24, 1pm ET / 10am PT Maneesh Joshi and Bruce Tierney guide you to a solid understanding of the differences between the Oracle and IBM approach to comprehensive SOA. (tags: oracle soa bpm) Finding the Right Solution to Source and Manage Your Contractors (PeopleSoft Apps Strategy) "Talent has become a primary competitive advantage for most organizations. Contingent labor offers talent on flexible terms; it offers the ability to scale up operations, close skill gaps, and manage risk in the process of delivering services." - Mark Rosenberg (tags: oracle peoplesoft enterprisearchitecture) Oracle Business Intelligence Customers: Have Your Voice Heard in the "2011Wisdom of the Crowds Business Intelligence Market Survey" (BI & Analytics Pulse) "The Wisdom of the Crowds survey combines social media, crowd sourcing, and good old fashioned market research to provide vendors and customers alike an unvarnished and insightful snap shot of what's top of mind with business intelligence professionals." (tags: oracle businessintelligence) Martin Bach: Troubleshooting Grid Infrastructure startup Martin Bach hunts down the problem that caused one of his blades to reboot after an EXT3 journal error. (tags: oracle grid rac) Oracle WebCenter: Social Networking & Collaboration (Oracle Enterprise 2.0 Blog) Kelley Ruppel with information on "how the new release of Oracle WebCenter provides unprecedented Social Networking and Collaboration." (tags: oracle webcenter enterprise2.0 collaboration) VirtaThon: 100% Virtual Java/Oracle/MySQL Conference! | Bex Huff "The goal is simple," says Oracle ACE Director Bex Huff. "Because it's all online, the conference is very cheap. Pricing is not yet announced... but it should be around $300. Also, unlike other conferences, every speaker gets paid a small fee depending on the popularity of his or her session." (tags: oracle oracleace java mysqql) Griffiths Waite Blog: BPM 11g PS3 GW's Ian Heathcock shares a link to "a most interesting article on Oracle's recent release discussing the new features and how PS3 adds value  to the whole SOA message." (tags: oracle soa) The Buttso Blathers: Tutorial: JSF 2.0 and JPA 2.0 with WebLogic Server using NetBeans Should you take application architecture advice from a man named Buttso? In this case, yes. (tags: oracle jsf jpa weblogic) Setting-up a High Available Tuned SOA Environment Middleware Magic (tags: ping.fm) How to Configure Weblogic Messaging Bridge with JBoss Middleware Magic (tags: ping.fm Weblogic JBoss) Richard Veryard on Architecture: Emergent Architecture (tags: ping.fm entarch emergence)

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• Will polishing my current project be a better learning experience than starting a new one?

  - by Alejandro Cámara

  I started programming many years ago. Now I'm trying to make games. I have read many recommendations to start cloning some well known games like galaga, tetris, arkanoid, etc. I have also read that I should go for the whole game (including menus, sound, score, etc.). Yesterday I finished the first complete version of my arkanoid clone. But it is far from over. I can still work on it for months (I program as a hobby in my free time) implementing a screen resolution switcher, remap of the control keys, power-ups falling from broken bricks, and a huge etc. But I do not want to be forever learning how to clone ONE game. I have the urge to get to the next clone in order to apply some design ideas I have come upon while developing this arkanoid clone (at the same time I am reading the GoF book and much source code from Ludum Dare 21 game contest). So the question is: Should I keep improving the arkanoid clone until it has all the features the original game had? or should I move to the next clone (there are almost infinite games to clone) and start mending the things I did wrong with the previous clone? This can be a very subjective question, so please restrain the answers to the most effective way to learn how to make my own games (not cloning someone ideas). Thank you! CLARIFICATION In order to clarify what I have implemented I make this list: Features implemented: Bouncing capabilities (the ball bounces on walls, on bricks, and on the bar). Sounds when bouncing on bricks and the bar, and when the player wins or loses. Basic title menu (new game and exit only). Also in-game menu and win/lose menus. Only three levels, but the map system is so easy I do not think it will teach me much (am I wrong?). Features not-implemented: Power-ups when breaking the bricks. Complex bricks (with more than one "hit point" and invincible). Better graphics (I am not really good at it). Programming polishing (use more intensively the design patterns). Here's a link to its (minimal) webpage: http://blog.acamara.es/piperine/ I kind of feel ashamed to show it, so please do not hit me too hard :-) My question was related to the not-implemented features. I wondered what was the fastest (optimal) path to learn. 1) implement the not-implemented features in this project which is getting big, or 2) make a new game which probably will teach me those lessons and new ones. ANSWER I choose @ashes999 answer because, in my case, I think I should polish more and try to "ship" the game. I think all the other answers are also important to bear in mind, so if you came here having the same question, before taking a rush decision read all the discussion. Thank you all!

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• Book review: Peopleware: Productive Projects and Teams

  - by DigiMortal

     Peopleware by Tom DeMarco and Timothy Lister is golden classic book that can be considered as mandatory reading for software project managers, team leads, higher level management and board members of software companies. If you make decisions about people then you cannot miss this book. If you are already good on managing developers then this book can make you even better – you will learn new stuff about successful development teams for sure. Why peopleware? Peopleware gives you very good hints about how to build up working environment for project teams where people can really do their work. Book also covers team building topics that are also important reading. As software developer I found practically all points in this book to be accurate and valid. Many times I have found my self thinking about same things and Peopleware made me more confident about my opinions. Peopleware covers also time management and planning topics that help you do way better job on using developers time effectively by minimizing the amount of interruptions by phone calls, pointless meetings and i-want-to-know-what-are-you-doing-right-now questions by managers who doesn’t write code anyway. I think if you follow suggestions given by Peopleware your developers are very happy. I suggest you to also read another great book – Death March by Edward Yourdon. Death March describes you effectively what happens when good advices given by Peopleware are totally ignored or worse yet – people are treated exactly opposite way. I consider also Death March as golden classics and I strongly recommend you to read this book too. Table of Contents Acknowledgments Preface to the Second Edition Preface to the First Edition Part 1: Managing the Human Resource Chapter 1: Somewhere Today, a Project Is Failing Chapter 2: Make a Cheeseburger, Sell a Cheeseburger Chapter 3: Vienna Waits for You Chapter 4: Quality-If Time Permits Chapter 5: Parkinson's Law Revisited Chapter 6: Laetrile Part II: The Office Environment Chapter 7: The Furniture Police Chapter 8: "You Never Get Anything Done Around Here Between 9 and 5" Chapter 9: Saving Money on Space Intermezzo: Productivity Measurement and Unidentified Flying Objects Chapter 10: Brain Time Versus Body Time Chapter 11: The Telephone Chapter 12: Bring Back the Door Chapter 13: Taking Umbrella Steps Part III: The Right People Chapter 14: The Hornblower Factor Chapter 15: Hiring a Juggler Chapter 16: Happy to Be Here Chapter 17: The Self-Healing System Part IV: Growing Productive Teams Chapter 18: The Whole Is Greater Than the Sum of the Parts Chapter 19: The Black Team Chapter 20: Teamicide Chapter 21: A Spaghetti Dinner Chapter 22: Open Kimono Chapter 23: Chemistry for Team Formation Part V: It't Supposed to Be Fun to Work Here Chapter 24: Chaos and Order Chapter 25: Free Electrons Chapter 26: Holgar Dansk Part VI: Son of Peopleware Chapter 27: Teamicide, Revisited Chapter 28: Competition Chapter 29: Process Improvement Programs Chapter 30: Making Change Possible Chapter 31: Human Capital Chapter 32:Organizational Learning Chapter 33: The Ultimate Management Sin Is Chapter 34: The Making of Community Notes Bibliography Index About the Authors

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• Evaluating Scrum - is it okay to have people with multiple roles in a Scrum team?

  - by Wayne M

  I'm evaluating some Agile-style methodologies for possible introduction to my team. With Scrum, is it allowable to have the same person perform multiple roles? We have a small team of four developers and a web designer; we don't really have a lead (I fulfill this role), QA testers or business analysts, and all of our development tasks come from the CIO. Automated testing is seen as a total waste of time, and everything focuses on speed and not quality. What will happen is the CIO will come up with a development task (whether a feature or a bug) and give it to a developer (not to the whole team, to an individual, often in private or out of the blue) who is then expected to get it completed. The CIO doesn't gather requirements beyond the initial idea (and this has bitten us before as we'll implement something only to find out that none of the end users can use the feature, because they weren't consulted or even informed about it before we developed it, and in a panic we'll be told to revert the change) but requires say in/approval of everything that we do. First things first, is a Scrum style something to consider to introduce some standards and practices? From reading, Scrum seems to rely on a bit more trust and communication and focuses more on project management than on development, which is something we are completely devoid of as we don't have any semblance of project management at present. Second, if it can work is it unreasonable for someone, let's say myself, to act as both ScrumMaster and a developer? Or for a developer to also be the Product Owner (although chances are this will be the CIO, who isn't a developer)? I realize the Scrum Master and the Product Owner should be different people but at the same time I don't think we have anyone who has the qualities of a Product Owner (chances are it would turn into a "I need all these stories, I don't care how but get it done" type of deal and/or any freeze would be unfrozen on a whim). It seems to me that I might need to pick and choose pieces of Scrum/XP/Lean to compensate for how things are done currently, as it's highly unlikely that the mentality can be changed; for instance Pair Programming would never fly (seen as a waste, you get half the tasks done if you need two people for everything), TDD would be a hard sell, but short cycles would be welcomed.

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• Helper method to Replace/Remove characters that do not match the Regular Expression

  - by Michael Freidgeim

  I have a few fields, that use regEx for validation. In case if provided field has unaccepted characters, I don't want to reject the whole field, as most of validators do, but just remove invalid characters. I am expecting to keep only Character Classes for allowed characters and created a helper method to strip unaccepted characters. The allowed pattern should be in Regex format, expect them wrapped in square brackets. function will insert a tilde after opening squere bracket , according to http://stackoverflow.com/questions/4460290/replace-chars-if-not-match.  [^ ] at the start of a character class negates it - it matches characters not in the class.I anticipate that it could work not for all RegEx describing valid characters sets,but it works for relatively simple sets, that we are using.         /// <summary>               /// Replaces  not expected characters.               /// </summary>               /// <param name="text"> The text.</param>               /// <param name="allowedPattern"> The allowed pattern in Regex format, expect them wrapped in brackets</param>               /// <param name="replacement"> The replacement.</param>               /// <returns></returns>               /// //        http://stackoverflow.com/questions/4460290/replace-chars-if-not-match.               //http://stackoverflow.com/questions/6154426/replace-remove-characters-that-do-not-match-the-regular-expression-net               //[^ ] at the start of a character class negates it - it matches characters not in the class.               //Replace/Remove characters that do not match the Regular Expression               static public string ReplaceNotExpectedCharacters( this string text, string allowedPattern,string replacement )              {                     allowedPattern = allowedPattern.StripBrackets( "[", "]" );                      //[^ ] at the start of a character class negates it - it matches characters not in the class.                      var result = Regex .Replace(text, @"[^" + allowedPattern + "]", replacement);                      return result;              }static public string RemoveNonAlphanumericCharacters( this string text)              {                      var result = text.ReplaceNotExpectedCharacters(NonAlphaNumericCharacters, "" );                      return result;              }        public const string NonAlphaNumericCharacters = "[a-zA-Z0-9]";There are a couple of functions from my StringHelper class  http://geekswithblogs.net/mnf/archive/2006/07/13/84942.aspx , that are used here.    //                           /// <summary>               /// 'StripBrackets checks that starts from sStart and ends with sEnd (case sensitive).               ///           'If yes, than removes sStart and sEnd.               ///           'Otherwise returns full string unchanges               ///           'See also MidBetween               /// </summary>               /// <param name="str"></param>               /// <param name="sStart"></param>               /// <param name="sEnd"></param>               /// <returns></returns>               public static string StripBrackets( this string str, string sStart, string sEnd)              {                      if (CheckBrackets(str, sStart, sEnd))                     {                           str = str.Substring(sStart.Length, (str.Length - sStart.Length) - sEnd.Length);                     }                      return str;              }               public static bool CheckBrackets( string str, string sStart, string sEnd)              {                      bool flag1 = (str != null ) && (str.StartsWith(sStart) && str.EndsWith(sEnd));                      return flag1;              }               public static string WrapBrackets( string str, string sStartBracket, string sEndBracket)              {                      StringBuilder builder1 = new StringBuilder(sStartBracket);                     builder1.Append(str);                     builder1.Append(sEndBracket);                      return builder1.ToString();              }v

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• New Slides - and a discussion about Dictionary Statistics

  - by Mike Dietrich

  First of all we have just upoaded a new version of the Upgrade and Migration Workshop slides with some added information. So please feel free to download them from here.The slides have one new interesting information which lead to a discussion I've had in the past days with a very large customer regarding their upgrades - and internally on the mailing list targeting an EBS database upgrade from Oracle 10.2 to Oracle 11.2. Why are we creating dictionary statistics during upgrade? I'd believe this forced dictionary statistics creation got introduced with the desupport of the Rule Based Optimizer in Oracle 10g. The goal: as RBO is not supported anymore we have to make sure that the data dictionary has fresh and non-stale statistics. Actually that would have led in Oracle 9i to strange behaviour in some databases - so in Oracle 9i this was strongly disrecommended. The upgrade scripts got hardcoded to create these stats. But during tests we had the following findings: It's important to create dictionary statistics the night before the upgrade. Not two weeks before, not 60 minutes before your downtime begins. But very close to the upgrade. From Oracle 10g onwards you'd just say: $ execute DBMS_STATS.GATHER_DICTIONARY_STATS; This is important to make sure you have fresh dictionary statistics during upgrade for performance reasons. Tests have shown that running an upgrade without valid dictionary statistics might slow down the whole upgrade by factors of 2x-3x. And it would be also a great idea post upgrade to create again fresh dictionary statistics when you've did suppress the stats creation during the upgrade process. Suppress? Yes, you could set this underscore parameter in the init.ora: _optim_dict_stats_at_db_cr_upg=FALSE to suppress the forced dictionary statistics collection during an upgrade. We believe strongly that (a) people using the default statistics creation process which will create dictionary statistics by default and (b) create fresh stats before upgrade on the dictionary. Therefore we find it save once you have followed our advice to use the underscore during upgrade. And we've taken out that forced statistics collection during upgrade in the next release of the database. Please note: If you are using the DBUA for the upgrade it will remove underscore parameters for the upgrade run to improve performance - which is generally a good idea. So you'll have to start the DBUA with that call: $ dbua -initParam "_optim_dict_stats_at_cb_cr_upg"=FALSE -Mike

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• SharePoint 2010, Cloud, and the Constitution

  - by Michael Van Cleave

  The other evening an article on the Red Tap Chronicles caught my eye. The article written by Bob Sullivan titled "The Constitutional Issues of Cloud Computing" was very interesting in regards to the direction most of the technical world is going. We all have been inundated about utilizing cloud computing for reasons of price, availability, or even scalability; but what Bob brings up is a whole separate view of why a business might not want to move toward the cloud for services or applications. The overall point to the article was pretty simple. It all boiled down to the summation that hosting "Things" in the cloud (Email, Documents, etc…) are interpreted differently under the law regarding constitutional search and seizure than say a document or item that is kept in physical form at a business or home. Where if you physically have it stored someone would have to get a warrant to search for it or seize it, but if it is stored off in the cloud and the ISV or provider is subpoenaed for the item then they will usually give access to the information. Obviously this is a big difference in interpretation of the law and the constitution due to technology. So you might ask "Where does this fit in with SharePoint? Well the overall push for this next version of SharePoint is one that gives a business ultimate flexibility to utilize the Cloud. In one example this upcoming version gracefully lends itself to Multi Tenancy so that online or "Cloud" hosting would be possible by Service Providers. Another aspect to the upcoming version is that it has updated its ability to store content outside of the database and in a cheaper commoditized storage facility. This is called Remote Blob Storage (or RBS) which is the next evolution of External Blob Storage (or EBS). With this new functionality that business might look forward to it is extremely important for them to understand that they might be opening themselves up to laws that do not need a warrant to search or seize their information that is stored in the cloud. It will be interesting to see how this all plays out in the next few months. Usually the laws change slowly in comparison to technology so it might be a while until we see if it is actually constitutional to treat someone's content on the cloud differently as it would be in their possession, however until there is some type of parity that happens or more concrete laws regarding the differences be very careful about what you put in the cloud. Michael

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• How to debug Infopath2010 using VS2010

  - by ybbest

  In InfoPath 2010 , you can only use VSTO to write code for your form. However , when you try to debug you will see no attach to process option in the VSTO Project. In order to debug your InfoPath form , you have to do the following steps and debug using Visual Studio 2010. However , if you are not using InfoPath form services with SharePoint2010 and only using InfoPath Filler , you can see how to debug here. 1. You need to go to VSTO Project properties >> Build >> Advanced option >> Set the debug info to Full. (As shown below.) 2.Republish your form,this will rebuild your VSTO Project using the new build configurations. 3. Deploy the infopath form from the central admin and activate your form template to a site collection. If you have already deployed the form before , you need to do some clean up steps :     a.Delete all the infopath forms from the form library where you use your infopath form template as a content type     b.Remove the contentType from this form library     c.Deactivate the contype feature from the site collection features.     d.Delete the infopath form template from the central admin     e.Upload the new form template from from the central admin , you need to uncheck Upgrade the form template if it already exists     f.Activate the form template to the site collection and asscociate the contentType with your form library again. If the Above steps does not work , you need to delete the site collection and create a new one. 4. Open the FormCode.cs file you would like to debug in Visual studio 2010(just the file not the whole project),attach the w3wp.exe processes and set a breakpoint in the FormEvents_Loading event. Now if you add a new form to the form liabrary , the breakpoint should be hit.(See screenshot below) As mentioned above , if it does not hit.You might need to delete the site collection and create a new one.Delete the form template and reupload it again remember to uncheck Upgrade the form template if it already exists .Then you should be able to debug your infopath form.I do not see why debugging in InfoPath2010 is so much harder,but here we go.Happy SharePointing and InfoPathing .

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