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• Replicating between Cloud and On-Premises using Oracle GoldenGate

  - by Ananth R. Tiru

  Do you have applications running on the cloud that you need to connect with the on premises systems. The most likely answer to this question is an astounding YES!  If so, then you understand the importance of keep the data fresh at all times across the cloud and on-premises environments. This is also one of the key focus areas for the new GoldenGate 12c release which we announced couple of week ago via a press release. Most enterprises have spent years avoiding the data “silos” that inhibit productivity. For example, an enterprise which has adopted a CRM strategy could be relying on an on-premises based marketing application used for developing and nurturing leads. At the same time it could be using a SaaS based Sales application to create opportunities and quotes. The sales and the marketing teams which use these systems need to be able to access and share the data in a reliable and cohesive way. This example can be extended to other applications areas such as HR, Supply Chain, and Finance and the demands the users place on getting a consistent view of the data. When it comes to moving data in hybrid environments some of the key requirements include minimal latency, reliability and security: Data must remain fresh. As data ages it becomes less relevant and less valuable—day-old data is often insufficient in today’s competitive landscape. Reliability must be guaranteed despite system or connectivity issues that can occur between the cloud and on-premises instances. Security is a key concern when replicating between cloud and on-premises instances. There are several options to consider when replicating between the cloud and on-premises instances. Option 1 – Secured network established between the cloud and on-premises A secured network is established between the cloud and on-premises which enables the applications (including replication software) running on the cloud and on-premises to have seamless connectivity to other applications irrespective of where they are physically located. Option 2 – Restricted network established between the cloud and on-premises A restricted network is established between the cloud and on-premises instances which enable certain ports (required by replication) be opened on both the cloud and on the on-premises instances and white lists the IP addresses of the cloud and on-premises instances. Option 3 – Restricted network access from on-premises and cloud through HTTP proxy This option can be considered when the ports required by the applications (including replication software) are not open and the cloud instance is not white listed on the on-premises instance. This option of tunneling through HTTP proxy may be only considered when proper security exceptions are obtained. Oracle GoldenGate Oracle GoldenGate is used for major Fortune 500 companies and other industry leaders worldwide to support mission-critical systems for data availability and integration. Oracle GoldenGate addresses the requirements for ensuring data consistency between cloud and on-premises instances, thus facilitating the business process to run effectively and reliably. The architecture diagram below illustrates the scenario where the cloud and the on-premises instance are connected using GoldenGate through a secured network In the above scenario, Oracle GoldenGate is installed and configured on both the cloud and the on-premises instances. On the cloud instance Oracle GoldenGate is installed and configured on the machine where the database instance can be accessed. Oracle GoldenGate can be configured for unidirectional or bi-directional replication between the cloud and on premises instances. The specific configuration details of Oracle GoldenGate processes will depend upon the option selected for establishing connectivity between the cloud and on-premises instances. The knowledge article (ID - 1588484.1) titled ' Replicating between Cloud and On-Premises using Oracle GoldenGate' discusses in detail the options for replicating between the cloud and on-premises instances. The article can be found on My Oracle Support. To learn more about Oracle GoldenGate 12c register for our launch webcast where we will go into these new features in more detail.   You may also want to download our white paper "Oracle GoldenGate 12c Release 1 New Features Overview" I would love to hear your requirements for replicating between on-premises and cloud instances, as well as your comments about the strategy discussed in the knowledge article to address your needs. Please post your comments in this blog or in the Oracle GoldenGate public forum - https://forums.oracle.com/community/developer/english/business_intelligence/system_management_and_integration/goldengate

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• Find Knowledge Quickly

  - by Get Proactive Customer Adoption Team

  Untitled Document Get to relevant knowledge on the Oracle products you use in a few quick steps! Customers tell us that the volume of search results returned can make it difficult to find the information they need, especially when similar Oracle products exist. These simple tips show you how to filter, browse, search, and refine your results to get relevant answers faster. Filter first: PowerView is your best friend Powerview is an often ignored feature of My Oracle Support that enables you to control the information displayed on the Dashboard, the Knowledge tab and regions, and the Service Request tab based on one or more parameters. You can define a PowerView to limit information based on product, product line, support ID, platform, hostname, system name and others. Using PowerView allows you to restrict: Your search results to the filters you have set The product list when selecting your products in Search & Browse and when creating service requests   The PowerView menu is at the top of My Oracle Support, near the title You turn PowerView on by clicking PowerView is Off, which is a button. When PowerView is On, and filters are active, clicking the button again will toggle Powerview off. Click the arrow to the right to create new filters, edit filters, remove a filter, or choose from the list of previously created filters. You can create a PowerView in 3 simple steps! Turn PowerView on and select New from the PowerView menu. Select your filter from the Select Filter Type dropdown list and make selections from the other two menus. Hint: While there are many filter options, selecting your product line or your list of products will provide you with an effective filter. Click the plus sign (+) to add more filters. Click the minus sign (-) to remove a filter. Click Create to save and activated the filter(s) You’ll notice that PowerView is On displays along with the active filters. For more information about the PowerView capabilities, click the Learn more about PowerView… menu item or view a short video. Browse & Refine: Access the Best Match Fast For Your Product and Task In the Knowledge Browse region of the Knowledge or Dashboard tabs, pick your product, pick your task, select a version, if applicable. A best match document – a collection of knowledge articles and resources specific to your selections - may display, offering you a one-stop shop. The best match document, called an “information center,” is an aggregate of dynamically updated links to information pertinent to the product, task, and version (if applicable) you chose. These documents are refreshed every 24 hours to ensure that you have the most current information at your fingertips. Note: Not all products have “information centers.” If no information center appears as a best match, click Search to see a list of search results. From the information center, you can access topics from a product overview to security information, as shown in the left menu. Just want to search? That’s easy too! Again, pick your product, pick your task, select a version, if applicable, enter a keyword term, and click Search. Hint: In this example, you’ll notice that PowerView is on and set to PeopleSoft Enterprise. When PowerView is on and you select a product from the Knowledge Base product list, the listed products are limited to the active PowerView filter. (Products you’ve previously picked are also listed at the top of the dropdown list.) Your search results are displayed based on the parameters you entered. It’s that simple! Related Information: My Oracle Support - User Resource Center [ID 873313.1] My Oracle Support Community For more tips on using My Oracle Support, check out these short video training modules. My Oracle Support Speed Video Training [ID 603505.1]

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• Top 5 Reasons to Invest in Enterprise 2.0 Technologies

  - by kellsey.ruppel(at)oracle.com

  In 2010, Oracle's portal, content management, and collaboration solutions evolved rapidly, supported by increasingly deep integrations across Oracle Fusion Middleware and the entire Oracle stack. In light of these developments, we asked Vince Casarez, vice president of Enterprise 2.0 product management, for his top five reasons to invest in Enterprise 2.0 (E2.0) technologies--including real-world examples of businesses already realizing the benefits of next-generation E2.0 technologies. 1. Provide a modern user experience As E2.0 technologies gain widespread adoption, customers and employees expect intuitive Web experiences that are both interactive and community-based. By partnering with Oracle, Alcatel-Lucent Enterprise Group is already making that happen. With 76,000 employees and operations in more than 100 countries, the company wanted a streamlined, personalized user experience with more relevant content in fewer clicks. Working with Oracle, they created a global support portal that supports personalization and integration with Oracle Business Intelligence Enterprise Edition and Oracle E-Business Suite--and drives collaboration with tools such as wikis, blogs, and forums. Learn more about Alcatel-Lucent Enterprise Group's Global Support Portal in this Webcast. 2. Improve productivity and collaboration As E2.0 technologies mature, Oracle anticipates companies moving beyond the idea of simply creating yet another Facebook-like destination for its employees, and instead shaping work environments around specific business tasks. After rapid growth--both organic and through acquisition--construction and infrastructure services leader Balfour Beatty found itself with multiple homegrown intranet sites with very minimal content-sharing capabilities. Today, thanks to Oracle WebCenter Suite, Oracle WebCenter Spaces, Oracle WebCenter Services, and Oracle Universal Content Management, Balfour Beatty is benefiting from collaborative workspaces, a central place to use and work with documents, and unified search across content. 3. Leverage business processes and applications Modern portals are now able to integrate users, content, and business processes in unprecedented ways. To take advantage of these new possibilities, leading dairy provider Land O'Lakes has implemented a fully integrated ERP solution together with Oracle's ECM platform. As a result, Land O'Lakes has been able to achieve better information management and compliance, increased adoption rates for enterprise tools, and increased business process efficiency thanks to more effective information sharing and collaboration. 4. Enhance customer and supplier relationships Companies have begun to move beyond the idea that E2.0 simply means enabling customer reviews or embedding chat functionality. They are taking E2.0 to the next level and providing interactive experiences for their customers. For example, to enhance customer and supplier relationships, Wind River, a global leader in device software optimization, successfully partnered with Oracle to: Integrate ERP and ECM content to provide customers the latest and most relevant support information for products they own Enable customers to personalize their support experience and receive updates regarding patches, application notes, and other relevant content Enable discussions, wikis, and blogs for more efficient collaboration 5. Increase business visibility and responsiveness By strategically embedding collaboration and communication tools into specific business contexts, companies significantly increase visibility into changing business conditions--and can respond much more agilely. Texas A&M University System--one of the largest systems of higher education in the U.S.--partnered with Oracle to create a unified repository that would enable the retrieval of research and grant data from disparate systems via an Enterprise 2.0 user interface. By enabling researchers to customize their own portals with easy-to-use tools, they have also been able to significantly reduce their reliance on the IT department. Learn how other Oracle customers are leveraging Enterprise 2.0 technologies.

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• Webcast Q&A: ING on How to Scale Role Management and Compliance

  - by Tanu Sood

  Thanks to all who attended the live webcast we hosted on ING: Scaling Role Management and Access Certifications to Thousands of Applications on Wed, April 11th. Those of you who couldn’t join us, the webcast replay is now available. Many thanks to our guest speaker, Mark Robison, Enterprise Architect at ING for walking us through ING’s drivers and rationale for the platform approach, the phased implementation strategy, results & metrics, roadmap and recommendations. We greatly appreciate the insight he shared with us all on the deployment synergies between Oracle Identity Manager (OIM) and Oracle Identity Analytics (OIA) to enforce streamlined user and role management and scalable compliance. Mark was also kind enough to walk us through specific solutions features that helped ING manage the problem of role explosion and implement closed loop remediation. Our host speaker, Neil Gandhi, Principal Product Manager, Oracle rounded off the presentation by discussing common use cases and deployment scenarios we see organizations implement to automate user/identity administration and enforce closed-loop scalable compliance. Neil also called out the specific features in Oracle Identity Analytics 11gR1 that cater to expediting and streamlining compliance processes such as access certifications. While we tackled a few questions during the webcast, we have captured the responses to those that we weren’t able to get to here; our sincere thanks to Mark Robison for taking the time to respond to questions specific to ING’s implementation and strategy. Q. Did you include business friendly entitlment descriptions, or is the business seeing application descriptors A. We include very business friendly descriptions.  The OIA tool has the facility to allow this. Q. When doing attestation on job change, who is in the workflow to review and confirm that the employee should continue to have access? Is that a best practice?   A. The new and old manager  are in the workflow.  The tool can check for any Separation of Duties (SOD) violations with both having similiar accesses.  It may not be a best practice, but it is a reality of doing your old and new job for a transition period on a transfer. Q. What versions of OIM and OIA are being used at ING?   A. OIM 11gR1 and OIA 11gR1; the very latest versions available. Q. Are you using an entitlements / role catalog?   A. Yes. We use both roles and entitlements. Q. What specific unexpected benefits did the Identity Warehouse provide ING?   A. The most unanticipated was to help Legal Hold identify user ID's in the various applications.   Other benefits included providing a one stop shop for all aggregated ID information. Q. How fine grained are your application and entitlements? Did OIA, OIM support that level of granularity?   A. We have some very fine grained entitlements, but we role this up into approved Roles to allow for easier management.   For managing very fine grained entitlements, Oracle offers the Oracle Entitlement Server.  We currently do not own this software but are considering it. Q. Do you allow any individual access or is everything truly role based?   A. We are a hybrid environment with roles and individual positive and negative entitlements Q. Did you use an Agile methodology like scrum to deliver functionality during your project? A. We started with waterfall, but used an agile approach to provide benefits after the initial implementation Q. How did you handle rolling out the standard ID format to existing users? A. We just used the standard IDs for new users.  We have not taken on a project to address the existing nonstandard IDs. Q. To avoid role explosion, how do you deal with apps that require more than a couple of entitlement TYPES? For example, an app may have different levels of access and it may need to know the user's country/state to associate them with particular customers.   A. We focus on the functional user and craft the role around their daily job requirements.  The role captures the required application entitlements.  To keep role explosion down, we use role mining in OIA and also meet and interview the business.  It is an iterative process to get role consensus. Q. Great presentation! How many rounds of Certifications has ING performed so far?  A. Around 7 quarters and constant certifications on transfer. Q. Did you have executive support from the top down   A. Yes  The executive support was key to our success. Q. For your cloud instance are you using OIA or OIM as SaaS?  A. No.  We are just provisioning and deprovisioning to various Cloud providers.  (Service Now is an example) Q. How do you ensure a role owner does not get more priviliges as are intended and thus violates another role, e,g, a DBA Roles should not get tor rigt to run somethings as root, as this would affect the root role? A. We have SOD  checks.  Also all Roles are initially approved by external audit and the role owners have to certify the roles and any changes Q. What is your ratio of employees to roles?   A. We are still in process going through our various lines of business, so I do not have a final ratio.  From what we have seen, the ratio varies greatly depending on the Line of Business and the diversity of Job Functions.  For standardized lines of business such as call centers, the ratio is very good where we can have a single role that covers many employees.  For specialized lines of business like treasury, it can be one or two people per role. Q. Is ING using Oracle On Demand service ?   A. No Q. Do you have to implement or migrate to OIM in order to get the Identity Warehouse, or can OIA provide the identity warehouse as well if you haven't reached OIM yet? A. No, OIM deployment is not required to implement OIA’s Identity Warehouse but as you heard during the webcast, there are tremendous deployment synergies in deploying both OIA and OIM together. Q. When is the Security Governor product coming out? A. Oracle Security Governor for Healthcare is available today. Hope you enjoyed the webcast and we look forward to having you join us for the next webcast in the Customers Talk: Identity as a Platform webcast series: Toyota: Putting Customers First – Identity Platform as a Business Enabler Wednesday, May 16th at 10 am PST/ 1 pm EST Register Today You can also register for a live event at a city near you where Aberdeen’s Derek Brink will discuss the survey results from the recently published report “Analyzing Platform vs. Point Solution Approach in Identity”. And, you can do a quick (& free)  online assessment of your identity programs by benchmarking it against the 160 organizations surveyed  in the Aberdeen report, compliments of Oracle. Here’s the slide deck from our ING webcast: ING webcast platform View more presentations from OracleIDM

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• Certify September Updates

  - by Sadia2

  We have added some release and platform certifications to MOS Certify. Applications: Oracle Demantra 12.2.2, 7.3.1.5, 7.3.1.4, 7.3.0.2.0, 7.3.0.0.0 Collaboration Technologies: Oracle Beehive 2.0.1.8.0 Database: Oracle Database Client 12.1.0.1.0, Oracle Clusterware 11.2.0.4.0, Oracle Database 11.2.0.4.0, Oracle Real Application Clusters 11.2.0.4.0 E-Business Suite: Oracle E-Business Suite 12.2.2, 12.1.3, 12.1.2, 12.1.1, 12.0.6, 11.5.10.2 Edge Applications: Oracle AutoVue 20.2.2, 20.2.1, 20.2.0 Enterprise Manager: Enterprise Manager Base Platform - OMS 12.1.0.3.0, Oracle Real User Experience Insight 12.1.0.4.0, 12.1.0.3.0, 12.1.0.1, 11.1 FSGBU Insurance Group: Oracle Health Insurance Claims 2.13.3.0.0 Fusion Middleware: Oracle Business Intelligence Applications 11.1.1.7.1, 7.9.6.4.0, Oracle Discoverer 11.1.1.6.0, Discoverer Administrator 11.1.1.6.0, Discoverer Desktop 11.1.1.6.0, Oracle JDK 1.7.0_40, 1.7.0_25", Oracle JRE 1.7.0_40, 1.7.0_25, Oracle JRockit 6u45 R28.2.7+, Oracle WebCenter Sites 11.1.1.8.0, Oracle WebCenter Sites: Community-Gadgets 11.1.1.8.0, Oracle WebCenter Sites: CIP for File Systems and MS SharePoint 11.1.1.8.0, Oracle WebCenter Sites: CIP for EMC Documentum 11.1.1.8.0 JD Edwards EnterpriseOne: JD Edwards EnterpriseOne Business Services Server 9.1.3.0, 9.1.2.0, 9.1.0.0, JD Edwards EnterpriseOne Mobile Applications 9.1.2.0 Oracle Fusion Applications: Oracle Fusion Applications 11.1.7.0.0 Primavera GBU: Primavera Unifier 9.13.0.0 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Siebel Enterprise: Siebel Application Server 8.2.2.4.0, 8.2.2.3.0, 8.2.2.2.0, 8.1.1.10.0, 8.1.1.9.0, Siebel Database Server 8.2.2.3.0, 8.1.1.10.0, 8.1.1.9.0, Siebel Remote Client 8.2.2.4.0, 8.2.2.3.0, 8.2.2.2.0, 8.1.1.11.0, 8.1.1.10.0, 8.1.1.9.0, Siebel Tools Client 8.2.2.4.0, 8.2.2.2.0, 8.1.1.11.0, 8.1.1.9.0, Siebel SSO Integration 8.2.2.4.0, 8.2.2.3.0, 8.2.2.2.0, 8.1.1.11.0, 8.1.1.10.0, 8.1.1.9.0

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• Why won't my Broadcom BCM4312 LP-PHY work with the STA driver?

  - by Jackson Taylor

  I tried the steps here for a 4312: https://help.ubuntu.com/community/WifiDocs/Driver/bcm43xx Both of these: sudo modprobe -r b43 ssb wl sudo modprobe wl return: FATAL: Module wl not found. FATAL: Error running install command for wl (this one is only for the second one actually) I tried the broadcom-sta, didn't work. What's confusing is down below in the next steps for STA with internet access it says to use the bcmwl one. So I install that and it succeeds but with some errors: sudo apt-get install bcmwl-kernel-source Reading package lists... Done Building dependency tree Reading state information... Done The following package was automatically installed and is no longer required: module-assistant Use 'apt-get autoremove' to remove it. The following NEW packages will be installed: bcmwl-kernel-source 0 upgraded, 1 newly installed, 0 to remove and 0 not upgraded. Need to get 0 B/1,181 kB of archives. After this operation, 3,609 kB of additional disk space will be used. Selecting previously unselected package bcmwl-kernel-source. (Reading database ... 168005 files and directories currently installed.) Unpacking bcmwl-kernel-source (from .../bcmwl-kernel-source_5.100.82.112+bdcom-0ubuntu3_amd64.deb) ... Setting up bcmwl-kernel-source (5.100.82.112+bdcom-0ubuntu3) ... Loading new bcmwl-5.100.82.112+bdcom DKMS files... Building only for 3.5.0-21-generic Building for architecture x86_64 Module build for the currently running kernel was skipped since the kernel source for this kernel does not seem to be installed. ERROR: Module b43 does not exist in /proc/modules ERROR: Module b43legacy does not exist in /proc/modules ERROR: Module ssb does not exist in /proc/modules ERROR: Module bcm43xx does not exist in /proc/modules ERROR: Module brcm80211 does not exist in /proc/modules ERROR: Module brcmfmac does not exist in /proc/modules ERROR: Module brcmsmac does not exist in /proc/modules ERROR: Module bcma does not exist in /proc/modules FATAL: Module wl not found. FATAL: Error running install command for wl update-initramfs: deferring update (trigger activated) Processing triggers for initramfs-tools ... update-initramfs: Generating /boot/initrd.img-3.5.0-21-generic jtaylor991@jtaylor991-whiteHP:~$ sudo modprobe wl FATAL: Module wl not found. FATAL: Error running install command for wl Then I do the modprobe wl commands listed above and it gives the above listed errors. It didn't work with the broadcom-sta driver either. I installed the b43 ones but nothing happened, and I don't know why so those are still installed. firmware-b43legacy-installer, b43-fwcutter and firmware-b43-lpphy-installer (yes it is a LP-PHY) are currently installed. If I go into System Settings Software Sources Additional Drivers it says "Using Broadcom 802.11 Linux STA wireless driver source from bcmwl-kernel-source (proprietary) But bcmwl-kernel-source isn't installed. I could try again but I remember rebooting and it still said this. What's funny is it found wireless networks during the Ubuntu setup/installation, I don't remember if I got it to connect or not though. I think it kept asking for a password when I put it in (yes it was right I showed password and looked at it) so I just ignored it. But right now the Enable Wireless option in the top right is just gone, it's just Enable Networking and I'm on ethernet on this HP Pavilion dv4-1435dx right here. If I run rfkill list it shows: 0: hp-wifi: Wireless LAN Soft blocked: no Hard blocked: no It was hard blocked at the beginning but unblocking it makes no change. Also it's a touch sensitive button, and it appears to be always orange no matter if it's enabled or not because when I touch it the hard blocked changes between yes and no in rfkill list. I think it was blue for a minute at one point. What is going on?!?! Help me! Lol, thanks for any and all of your time guys. Oh yeah this is Ubuntu 12.10 fresh install.

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• In hindsight, is basing XAML on XML a mistake or a good approach?

  - by romkyns

  XAML is essentially a subset of XML. One of the main benefits of basing XAML on XML is said to be that it can be parsed with existing tools. And it can, to a large degree, although the (syntactically non-trivial) attribute values will stay in text form and require further parsing. There are two major alternatives to describing a GUI in an XML-derived language. One is to do what WinForms did, and describe it in real code. There are numerous problems with this, though it’s not completely advantage-free (a question to compare XAML to this approach). The other major alternative is to design a completely new syntax specifically tailored for the task at hand. This is generally known as a domain-specific language. So, in hindsight, and as a lesson for the future generations, was it a good idea to base XAML on XML, or would it have been better as a custom-designed domain-specific language? If we were designing an even better UI framework, should we pick XML or a custom DSL? Since it’s much easier to think positively about the status quo, especially one that is quite liked by the community, I’ll give some example reasons for why building on top of XML might be considered a mistake. Basing a language off XML has one thing going for it: it’s much easier to parse (the core parser is already available), requires much, much less design work, and alternative parsers are also much easier to write for 3rd party developers. But the resulting language can be unsatisfying in various ways. It is rather verbose. If you change the type of something, you need to change it in the closing tag. It has very poor support for comments; it’s impossible to comment out an attribute. There are limitations placed on the content of attributes by XML. The markup extensions have to be built "on top" of the XML syntax, not integrated deeply and nicely into it. And, my personal favourite, if you set something via an attribute, you use completely different syntax than if you set the exact same thing as a content property. It’s also said that since everyone knows XML, XAML requires less learning. Strictly speaking this is true, but learning the syntax is a tiny fraction of the time spent learning a new UI framework; it’s the framework’s concepts that make the curve steep. Besides, the idiosyncracies of an XML-based language might actually add to the "needs learning" basket. Are these disadvantages outweighted by the ease of parsing? Should the next cool framework continue the tradition, or invest the time to design an awesome DSL that can’t be parsed by existing tools and whose syntax needs to be learned by everyone? P.S. Not everyone confuses XAML and WPF, but some do. XAML is the XML-like thing. WPF is the framework with support for bindings, theming, hardware acceleration and a whole lot of other cool stuff.

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• Creating a Corporate Data Hub

  - by BuckWoody

  The Windows Azure Marketplace has a rich assortment of data and software offerings for you to use – a type of Software as a Service (SaaS) for IT workers, not necessarily for end-users. Among those offerings is the “Data Hub” – a  codename for a project that ironically actually does what the codename says. In many of our organizations, we have multiple data quality issues. Finding data is one problem, but finding it just once is often a bigger problem. Lots of departments and even individuals have stored the same data more than once, and in some cases, made changes to one of the copies. It’s difficult to know which location or version of the data is authoritative. Then there’s the problem of accessing the data. It’s fairly straightforward to publish a database, share or other location internally to store the data. But then you have to figure out who owns it, how it is controlled, and pass out the various connection strings to those who want to use it. And then you need to figure out how to let folks access the internal data externally – bringing up all kinds of security issues. Finally, in many cases our user community wants us to combine data from the internally sources with external data, bringing up the security, strings, and exploration features up all over again. Enter the Data Hub. This is an online offering, where you assign an administrator and data stewards. You import the data into the service, and it’s available to you - and only you and your organization if you wish. The basic steps for this service are to set up the portal for your company, assign administrators and permissions, and then you assign data areas and import data into them. From there you make them discoverable, and then you have multiple options that you or your users can access that data. You’re then able, if you wish, to combine that data with other data in one location. So how does all that work? What about security? Is it really that easy? And can you really move the data definition off to the Subject Matter Experts (SME’s) that know the particular data stack better than the IT team does? Well, nothing good is easy – but using the Data Hub is actually pretty simple. I’ll give you a link in a moment where you can sign up and try this yourself. Once you sign up, you assign an administrator. From there you’ll create data areas, and then use a simple interface to bring the data in. All of this is done in a portal interface – nothing to install, configure, update or manage. After the data is entered in, and you’ve assigned meta-data to describe it, your users have multiple options to access it. They can simply use the portal – which actually has powerful visualizations you can use on any platform, even mobile phones or tablets.     Your users can also hit the data with Excel – which gives them ultimate flexibility for display, all while using an authoritative, single reference for the data. Since the service is online, they can do this wherever they are – given the proper authentication and permissions. You can also hit the service with simple API calls, like this one from C#: http://msdn.microsoft.com/en-us/library/hh921924  You can make HTTP calls instead of code, and the data can even be exposed as an OData Feed. As you can see, there are a lot of options. You can check out the offering here: http://www.microsoft.com/en-us/sqlazurelabs/labs/data-hub.aspx and you can read the documentation here: http://msdn.microsoft.com/en-us/library/hh921938

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• With a little effort you can &ldquo;SEMI&rdquo;-protect your C# assemblies with obfuscation.

  - by mbcrump

  This method will not protect your assemblies from a experienced hacker. Everyday we see new keygens, cracks, serials being released that contain ways around copy protection from small companies. This is a simple process that will make a lot of hackers quit because so many others use nothing. If you were a thief would you pick the house that has security signs and an alarm or one that has nothing? To so begin: Obfuscation is the concealment of meaning in communication, making it confusing and harder to interpret. Lets begin by looking at the cartoon below:     You are probably familiar with the term and probably ignored this like most programmers ignore user security. Today, I’m going to show you reflection and a way to obfuscate it. Please understand that I am aware of ways around this, but I believe some security is better than no security.  In this sample program below, the code appears exactly as it does in Visual Studio. When the program runs, you get either a true or false in a console window. Sample Program. using System; using System.Diagnostics; using System.Linq;   namespace ObfuscateMe {     class Program     {                static void Main(string[] args)         {               Console.WriteLine(IsProcessOpen("notepad")); //Returns a True or False depending if you have notepad running.             Console.ReadLine();         }             public static bool IsProcessOpen(string name)         {             return Process.GetProcesses().Any(clsProcess => clsProcess.ProcessName.Contains(name));         }     } }   Pretend, that this is a commercial application. The hacker will only have the executable and maybe a few config files, etc. After reviewing the executable, he can determine if it was produced in .NET by examing the file in ILDASM or Redgate’s Reflector. We are going to examine the file using RedGate’s Reflector. Upon launch, we simply drag/drop the exe over to the application. We have the following for the Main method:   and for the IsProcessOpen method:     Without any other knowledge as to how this works, the hacker could export the exe and get vs project build or copy this code in and our application would run. Using Reflector output. using System; using System.Diagnostics; using System.Linq;   namespace ObfuscateMe {     class Program     {                static void Main(string[] args)         {               Console.WriteLine(IsProcessOpen("notepad"));             Console.ReadLine();         }             public static bool IsProcessOpen(string name)         {             return Process.GetProcesses().Any<Process>(delegate(Process clsProcess)             {                 return clsProcess.ProcessName.Contains(name);             });         }       } } The code is not identical, but returns the same value. At this point, with a little bit of effort you could prevent the hacker from reverse engineering your code so quickly by using Eazfuscator.NET. Eazfuscator.NET is just one of many programs built for this. Visual Studio ships with a community version of Dotfoscutor. So download and load Eazfuscator.NET and drag/drop your exectuable/project into the window. It will work for a few minutes depending if you have a quad-core or not. After it finishes, open the executable in RedGate Reflector and you will get the following: Main After Obfuscation IsProcessOpen Method after obfuscation: As you can see with the jumbled characters, it is not as easy as the first example. I am aware of methods around this, but it takes more effort and unless the hacker is up for the challenge, they will just pick another program. This is also helpful if you are a consultant and make clients pay a yearly license fee. This would prevent the average software developer from jumping into your security routine after you have left. I hope this article helped someone. If you have any feedback, please leave it in the comments below.

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• Pro/con of using Angular directives for complex form validation/ GUI manipulation

  - by tengen

  I am building a new SPA front end to replace an existing enterprise's legacy hodgepodge of systems that are outdated and in need of updating. I am new to angular, and wanted to see if the community could give me some perspective. I'll state my problem, and then ask my question. I have to generate several series of check boxes based on data from a .js include, with data like this: $scope.fieldMappings.investmentObjectiveMap = [ {'id':"CAPITAL PRESERVATION", 'name':"Capital Preservation"}, {'id':"STABLE", 'name':"Moderate"}, {'id':"BALANCED", 'name':"Moderate Growth"}, // etc {'id':"NONE", 'name':"None"} ]; The checkboxes are created using an ng-repeat, like this: <div ng-repeat="investmentObjective in fieldMappings.investmentObjectiveMap"> ... </div> However, I needed the values represented by the checkboxes to map to a different model (not just 2-way-bound to the fieldmappings object). To accomplish this, I created a directive, which accepts a destination array destarray which is eventually mapped to the model. I also know I need to handle some very specific gui controls, such as unchecking "None" if anything else gets checked, or checking "None" if everything else gets unchecked. Also, "None" won't be an option in every group of checkboxes, so the directive needs to be generic enough to accept a validation function that can fiddle with the checked state of the checkbox group's inputs based on what's already clicked, but smart enough not to break if there is no option called "NONE". I started to do that by adding an ng-click which invoked a function in the controller, but in looking around Stack Overflow, I read people saying that its bad to put DOM manipulation code inside your controller - it should go in directives. So do I need another directive? So far: (html): <input my-checkbox-group type="checkbox" fieldobj="investmentObjective" ng-click="validationfunc()" validationfunc="clearOnNone()" destarray="investor.investmentObjective" /> Directive code: .directive("myCheckboxGroup", function () { return { restrict: "A", scope: { destarray: "=", // the source of all the checkbox values fieldobj: "=", // the array the values came from validationfunc: "&" // the function to be called for validation (optional) }, link: function (scope, elem, attrs) { if (scope.destarray.indexOf(scope.fieldobj.id) !== -1) { elem[0].checked = true; } elem.bind('click', function () { var index = scope.destarray.indexOf(scope.fieldobj.id); if (elem[0].checked) { if (index === -1) { scope.destarray.push(scope.fieldobj.id); } } else { if (index !== -1) { scope.destarray.splice(index, 1); } } }); } }; }) .js controller snippet: .controller( 'SuitabilityCtrl', ['$scope', function ( $scope ) { $scope.clearOnNone = function() { // naughty jQuery DOM manipulation code that // looks at checkboxes and checks/unchecks as needed }; The above code is done and works fine, except the naughty jquery code in clearOnNone(), which is why I wrote this question. And here is my question: after ALL this, I think to myself - I could be done already if I just manually handled all this GUI logic and validation junk with jQuery written in my controller. At what point does it become foolish to write these complicated directives that future developers will have to puzzle over more than if I had just written jQuery code that 99% of us would understand with a glance? How do other developers draw the line? I see this all over Stack Overflow. For example, this question seems like it could be answered with a dozen lines of straightforward jQuery, yet he has opted to do it the angular way, with a directive and a partial... it seems like a lot of work for a simple problem. Specifically, I suppose I would like to know: how SHOULD I be writing the code that checks whether "None" has been selected (if it exists as an option in this group of checkboxes), and then check/uncheck the other boxes accordingly? A more complex directive? I can't believe I'm the only developer that is having to implement code that is more complex than needed just to satisfy an opinionated framework.

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• Creating a Corporate Data Hub

  - by BuckWoody

  The Windows Azure Marketplace has a rich assortment of data and software offerings for you to use – a type of Software as a Service (SaaS) for IT workers, not necessarily for end-users. Among those offerings is the “Data Hub” – a  codename for a project that ironically actually does what the codename says. In many of our organizations, we have multiple data quality issues. Finding data is one problem, but finding it just once is often a bigger problem. Lots of departments and even individuals have stored the same data more than once, and in some cases, made changes to one of the copies. It’s difficult to know which location or version of the data is authoritative. Then there’s the problem of accessing the data. It’s fairly straightforward to publish a database, share or other location internally to store the data. But then you have to figure out who owns it, how it is controlled, and pass out the various connection strings to those who want to use it. And then you need to figure out how to let folks access the internal data externally – bringing up all kinds of security issues. Finally, in many cases our user community wants us to combine data from the internally sources with external data, bringing up the security, strings, and exploration features up all over again. Enter the Data Hub. This is an online offering, where you assign an administrator and data stewards. You import the data into the service, and it’s available to you - and only you and your organization if you wish. The basic steps for this service are to set up the portal for your company, assign administrators and permissions, and then you assign data areas and import data into them. From there you make them discoverable, and then you have multiple options that you or your users can access that data. You’re then able, if you wish, to combine that data with other data in one location. So how does all that work? What about security? Is it really that easy? And can you really move the data definition off to the Subject Matter Experts (SME’s) that know the particular data stack better than the IT team does? Well, nothing good is easy – but using the Data Hub is actually pretty simple. I’ll give you a link in a moment where you can sign up and try this yourself. Once you sign up, you assign an administrator. From there you’ll create data areas, and then use a simple interface to bring the data in. All of this is done in a portal interface – nothing to install, configure, update or manage. After the data is entered in, and you’ve assigned meta-data to describe it, your users have multiple options to access it. They can simply use the portal – which actually has powerful visualizations you can use on any platform, even mobile phones or tablets.     Your users can also hit the data with Excel – which gives them ultimate flexibility for display, all while using an authoritative, single reference for the data. Since the service is online, they can do this wherever they are – given the proper authentication and permissions. You can also hit the service with simple API calls, like this one from C#: http://msdn.microsoft.com/en-us/library/hh921924  You can make HTTP calls instead of code, and the data can even be exposed as an OData Feed. As you can see, there are a lot of options. You can check out the offering here: http://www.microsoft.com/en-us/sqlazurelabs/labs/data-hub.aspx and you can read the documentation here: http://msdn.microsoft.com/en-us/library/hh921938

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• D&rsquo;Arcy&rsquo;s Book Club - The New Strategic Selling

  - by D'Arcy Lussier

  The New Strategic Selling Miller and Heiman Amazon.ca Amazon.com Chapters Everybody is a salesmen. Every day, without knowing it, we sell something to someone. Now, the typical vision people think of when they hear the word “sales” is the sleazy used car salesperson who does whatever they can to get you to buy the clunker on their lot. But selling is not an action tied to money and products. Selling is about convincing people to see your point of view and act on it. If you want your company to cover a trip to a conference, you may have to sell the idea to your boss. If you want to buy that new big screen TV, you have to sell the idea to your significant other. If you want to go on a weekend fishing trip with the boys you might be called in to help sell the idea to your buddies wife. We all sell, but we don’t all sell very well. So enter The New Strategic Selling, a book based on the sales course put on by the Miller-Heiman group. In fact, this isn’t really a “New” strategy to selling as its been around for a number of years. But the concepts they present, the ideas about selling, these are still very radical based on what most of us have experienced. Gone are the high pressure, win at all cost, GlenGarry-GlenRoss style of sales…instead the book presents a framework to switch to need-based selling. It’s the idea that instead of going in raving about a product or service, you build a relationship where the buyer expresses what their needs are and your response is to present a solution that best fits that need. Instead of focussing on the amount of money you can squeeze out of a client, you focus on whether everyone wins, that they receive win-results from the engagement, that repeat business is developed over time delivering value over and over again. The great thing about the book is that what it teaches…things like how to identify different buying influencers, how to prepare for meetings, techniques to solicit information about what the buyer is really thinking/feeling…these things are entirely applicable in *any* situation that you need to sell to someone…and remember: selling is convincing people to see your point of view and act on it. So that new big screen TV you want to buy but need to convince your wife on? This book can help you. That training opportunity you want your company to send you on? This book can help you. The upgrade to your community park that you want to lobby the local civic authorities for? This book can help you. The book is a bit wordy. I found that the length could have been reduced and the points still have gotten across. That’s really the only knock that I have though; the insight that it provides is so worthwhile that having to chew through extra words is well worth it. You definitely don’t have to be a professional salesperson to benefit from this book. Rating: 4/5

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• The best computer ever

  - by Jeff

  (This is a repost from my personal blog… wow… I need to write more technical stuff!) About three years and three months ago, I bought a 17" MacBook Pro, and it turned out to be the best computer I've ever owned. You might think that every computer with better specs is automatically better than the last, but that hasn't been my experience. My first one was a Sony, back in the Pentium III days, and it cost an astonishing $2,500. That was even more ridiculous in 1999 dollars. It had a dial-up modem, and a CD-ROM, built-in! It may have even played DVD's. A few years later I bought an HP, and it ended up being a pile of shit. The power connector inside came loose from the board, and on occasion would even short. In 2005, I bought a Dell, and it wasn't bad. It had a really high resolution screen (complete with dead pixels, a problem in those days), and it was the first laptop I felt I could do real work on. When 2006 rolled around, Apple started making computers with Intel CPU's, and I bought the very first one the week it came out. I used Boot Camp to run Windows. I still have it in its box somewhere, and I used it for three years. The current 17" was new in 2009. The goodness was largely rooted in having a big screen with lots of dots. This computer has been the source of hundreds of blog posts, tens of thousands of lines of code, video and photo editing, and of course, a whole lot of Web surfing. It connected to corpnet at Microsoft, WiFi in Hawaii and has presented many a deck. It has traveled with me tens of thousands of miles. Last year, I put a solid state drive in it, and it was like getting a new computer. I can boot up a Windows 7 VM in about 19 seconds. Having 8 gigs of RAM has always been fantastic. Everything about it has been fast and fun. When new, the battery (when not using VM's) could get as much as 10 hours. I can still do 7 without much trouble. After 460 charge cycles, the battery health is still between 85 and 90%. The only real negative has been the size and weight. It's only an inch thick, but naturally it's pretty big with a 17" screen. You don't get battery life like that without a huge battery, either, so it's heavy. It was never a deal breaker, but sometimes a long haul across a large airport, you know you're carrying it. Today, Apple announced a new, thinner and lighter 15" laptop, with twice the RAM and CPU cores, and four times the screen resolution. It basically handles my size and weight issues while retaining the resolution, and it still costs less than my 17" did. So I ordered one. Three years is an excellent run, but I kind of budgeted for a new workhorse this year anyway. So if you're interested in a 17" MacBook Pro with a Core 2 Duo 2.66 GHz CPU, 8 gigs of RAM and a 320 gig hard drive (sorry, I'm keeping the SSD), I have one to sell. They've apparently discontinued the 17", which is going to piss off the video community. It's in excellent condition, with a few minor scratches, but I take care of my stuff.

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• “Apparently, you signed a software services agreement without fully understanding it.”

  - by Dave Ballantyne

  I am not a lawyer. Let me say that again, I am not a lawyer. Todays Dilbert has prompted me to post about my recent experience with SqlServer licensing. I'm in the technical realm and rarely have much to do with purchasing and licensing.  I say “I need” , budget realities will state weather I actually get.  However, I do keep my ear to the ground and due to my community involvement, I know, or at least have an understanding of, some licensing restrictions. Due to a misunderstanding, Microsoft Licensing stated that we needed licenses for our standby servers.  I knew that that was not the case,  and a quick tweet confirmed this. So after composing an email stating exactly what the machines in question were used for ie Log shipped to and used in a disaster recover scenario only,  and posting several Technet articles to back this up, we saved 2 enterprise edition licences, a not inconsiderable cost. However during this discussion, I was made aware of another ‘legalese’ document that could completely override the referenced articles, and anything I knew, or thought i knew, about SqlServer licensing. Personally, I had no knowledge of this.  The “Purchase Use Rights” agreement would appear to be the volume licensing equivalent of the “End User License Agreement” , click throughs we all know and ignore.  Here is a direct quote from Microsoft licensing, when asked for clarification. “Thanks for your email. Just to give some background on the Product Use Rights (PUR), licenses acquired through volume licensing are bound by the most recent PUR at the time of license acquisition. The link for the current PUR and PUR archive is http://www.microsoft.com/licensing/about-licensing/product-licensing.aspx. Further to this, products acquired through boxed product or pre-installed on hardware (OEM) are bound by the End User License Agreement (EULA). The PUR will explain limitations, license requirements and rulings on areas like multiplexing, virtualization, processor licensing, etc. When an article will appear on a Microsoft site or blog describing the licensing of a product, it will be using the PUR as a base. Due to the writing style or language used by the person writing areas of the website or technical blogs, the PUR is what you should use as a rule and not any of the other media. The PUR is updated quarterly and will reference every product available at that time working on the latest version unless otherwise stated. The crux of this is that the PUR is written after extensive discussions between the different branches of Microsoft (legal, technical, etc) and the wording is then approved. This is not always the case for some pages explaining licensing as they are merely intended to advise and not subject to the intense scrutiny as the PUR.” So, exactly what does that mean ? My take :  This is a living document, “updated quarterly” , though presumably this could be done on a whim and a fancy.  It could state , you are only licensed if ,that during install you stand in a corner juggling and that photographic evidence is required. A plainly ridiculous demand but,  what else could it override or new requirements could it state that change your existing understanding of the product or your legal usage of it. As i say, im not a lawyer, but are you checking the PURA prior to purchase ?

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• Thinking Local, Regional and Global

  - by Apeksha Singh-Oracle

  The FIFA World Cup tournament is the biggest single-sport competition: it’s watched by about 1 billion people around the world. Every four years each national team’s manager is challenged to pull together a group players who ply their trade across the globe. For example, of the 23 members of Brazil’s national team, only four actually play for Brazilian teams, and the rest play in England, France, Germany, Spain, Italy and Ukraine. Each country’s national league, each team and each coach has a unique style. Getting all these “localized” players to work together successfully as one unit is no easy feat. In addition to $35 million in prize money, much is at stake – not least national pride and global bragging rights until the next World Cup in four years time. Achieving economic integration in the ASEAN region by 2015 is a bit like trying to create the next World Cup champion by 2018. The team comprises Brunei Darussalam, Cambodia, Indonesia, Lao PDR, Malaysia, Myanmar, Philippines, Singapore, Thailand and Vietnam. All have different languages, currencies, cultures and customs, rules and regulations. But if they can pull together as one unit, the opportunity is not only great for business and the economy, but it’s also a source of regional pride. BCG expects by 2020 the number of firms headquartered in Asia with revenue exceeding $1 billion will double to more than 5,000. Their trade in the region and with the world is forecast to increase to 37% of an estimated $37 trillion of global commerce by 2020 from 30% in 2010. Banks offering transactional banking services to the emerging market place need to prepare to repond to customer needs across the spectrum – MSMEs, SMEs, corporates and multi national corporations. Customers want innovative, differentiated, value added products and services that provide: • Pan regional operational independence while enabling single source of truth at a regional level • Regional connectivity and Cash & Liquidity  optimization • Enabling Consistent experience for their customers  by offering standardized products & services across all ASEAN countries • Multi-channel & self service capabilities / access to real-time information on liquidity and cash flows • Convergence of cash management with supply chain and trade finance While enabling the above to meet customer demands, the need for a comprehensive and robust credit management solution for effective regional banking operations is a must to manage risk. According to BCG, Asia-Pacific wholesale transaction-banking revenues are expected to triple to $139 billion by 2022 from $46 billion in 2012. To take advantage of the trend, banks will have to manage and maximize their own growth opportunities, compete on a broader scale, manage the complexity within the region and increase efficiency. They’ll also have to choose the right operating model and regional IT platform to offer: • Account Services • Cash & Liquidity Management • Trade Services & Supply Chain Financing • Payments • Securities services • Credit and Lending • Treasury services The core platform should be able to balance global needs and local nuances. Certain functions need to be performed at a regional level, while others need to be performed on a country level. Financial reporting and regulatory compliance are a case in point. The ASEAN Economic Community is in the final lap of its preparations for the ultimate challenge: becoming a formidable team in the global league. Meanwhile, transaction banks are designing their own hat trick: implementing a world-class IT platform, positioning themselves to repond to customer needs and establishing a foundation for revenue generation for years to come. Anand Ramachandran Senior Director, Global Banking Solutions Practice Oracle Financial Services Global Business Unit

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• PARTNER WEBCAST SERIES: INNOVATIONS IN APPLICATIONS - PROGRAM

  - by mseika

  Dear Partner, We are pleased to invite you to join the Innovations in Applications webcast series. Innovations in Applications will present Oracle Product's new functions and features including sales positioning. The key objectives of these webcasts are to inspire Partner's personnel to conduct successful sales, after sales and delivery at their Customer. Moreover, we aim to inspire you to conduct further Product Training and Certifications. And finally we'll provide you a chance to join Ecosystem's Product specific Community to learn and to contribute. Innovations in Applications will be presented as per the schedule below after the billable day (4:00 to 5:00 PM CET). The webcast is intended for Partner's Implementation Certified Specialists but Innovations in Applications is open for other Partner's personnel as well. At first, Oracle representative will discuss Oracle's contribution to partners. Then you will see product breakout session followed by Q&A with Oracle Experts. Each session will last for maximum 1 hour. A Q&A document covering all questions and answers will be made available after the webcast. What are the Benefits for partners? Find out how Innovations in Applications helps you to improve your sales, after sales and delivery Discover new functions and features so you can enrich your Customers's solution Learn more about Oracle products, especially sales positioning Hear crucial questions raised by colleague alike, learn from their interest Engage and present your questions to subject experts Be inspired of the richness of Oracle's product portfolio – for your and your customer's benefit. Be inspired to seek further Product Training and Certifications - Make your competence known and recognized! Brand yourself! Note: Should you already be familiar with a specific Product, then choose another one. Doing so you would expand your knowledge of the overall product portfolio. Some presentations contain product demonstration, although these presentations are not intended to be extremely detailed technical presentations. Useful Links for you to bookmark: To access previously presented Products presentations and Public Sector Value Proposition presentations, please go to the Recordings tab. You might want to bookmark the Enablement blog page Oracle Partner Enablement. Please check this regularly as we publish lots of good content here just for you. You might want to bookmark the Knowledge Zones page for solution-focused pages designed to jump start your path towards Specialization. You might want to bookmark the global event calendar page events.oracle.com. Delivery Format Innovations in Applications – program is a series of FREE prerecorded Oracle product presentations followed by Q&A. It will be delivered over the Web. Participants have the opportunity to submit questions during the web cast via chat and subject matter experts will provide verbal answers live. Innovations in Applications consists of several parallel prerecorded product breakout sessions, each lasting for max. 1 hour. At first, Oracle representative will discuss Oracle's contribution to Partners. Then you'll see the product breakout sessions followed by Q&A with Oracle Experts. A Q&A document covering all questions and answers will be made available after the webcast. You can also see Innovations in Applications afterwards as its content will be available online for the next 6-12 months. The next Innovations in Applications webcasts will be presented as follows: July 1st 2013 (please see Next Webcast tab) For more information please click here. Note: Depending on local network bandwidth please allow some seconds time the presentations to download. You might want to refresh your screen by pressing F5. DurationMaximum 1 hour For further information please contact Markku Rouhiainen.

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• College Ratings via the Federal Government

  - by user9147039

  A few weeks back you might remember news about a higher education rating system proposal from the Obama administration. As I've discussed previously, political and stakeholder pressures to improve outcomes and increase transparency are stronger than ever before. The executive branch proposal is intended to make progress in this area. Quoting from the proposal itself, "The ratings will be based upon such measures as: Access, such as percentage of students receiving Pell grants; Affordability, such as average tuition, scholarships, and loan debt; and Outcomes, such as graduation and transfer rates, graduate earnings, and advanced degrees of college graduates.” This is going to be quite complex, to say the least. Most notably, higher ed is not monolithic. From community and other 2-year colleges, to small private 4-year, to professional schools, to large public research institutions…the many walks of higher ed life are, well, many. Designing a ratings system that doesn't wind up with lots of unintended consequences and collateral damage will be difficult. At best you would end up potentially tarnishing the reputation of certain institutions that were actually performing well against the metrics and outcome measures that make sense in their "context" of education. At worst you could spend a lot of time and resources designing a system that would lose credibility with its "customers". A lot of institutions I work with already have in place systems like the one described above. They are tracking completion rates, completion timeframes, transfers to other institutions, job placement, and salary information. As I talk to these institutions there are several constants worth noting: • Deciding on which metrics to measure is complicated. While employment and salary data are relatively easy to track, qualitative measures are more difficult. How do you quantify the benefit to someone who studies in one field that may not compensate him or her as well as another field but that provides huge personal fulfillment and reward is a difficult measure to quantify? • The data is available but the systems to transform the data into actual information that can be used in meaningful ways are not. Too often in higher ed information is siloed. As such, much of the data that need to be a part of a comprehensive system sit in multiple organizations, oftentimes outside the reach of core IT. • Politics and culture are big barriers. One of the areas that my team and I spend a lot of time talking about with higher ed institutions all over the world is the imperative to optimize for student success. This, like the tracking of the students’ achievement after graduation, requires a level or organizational capacity that does not currently exist. The primary barrier is the culture of "data islands" in higher ed, and the need for leadership to drive out the divisions between departments, schools, colleges, etc. and institute academy-wide analytics and data stewardship initiatives that will enable student success. • Data quality is a very big issue. So many disparate systems exist (some on premise, some "in the cloud") that keep data about "persons" using different means to identify them. Establishing a single source of truth about an individual and his or her data is difficult without some type of data quality policy and tools. Good tools actually exist but are seldom leveraged. Don't misunderstand - I think it's a great idea to drive additional transparency and accountability into the system of higher education. And not just at home, but globally. Students and parents need access to key data to make informed, responsible choices. The tools exist to not only enable this kind of information to be shared but to capture the very metrics stakeholders care most about and in a way that makes sense in the context of a given institution's "place" in the overall higher ed panoply.

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• Using Private Extension Galleries in Visual Studio 2012

  - by Jakob Ehn

  Note: The installer and the complete source code is available over at CodePlex at the following location: http://inmetavsgallery.codeplex.com   Extensions and addins are everywhere in the Visual Studio ALM ecosystem! Microsoft releases new cool features in the form of extensions and the list of 3rd party extensions that plug into Visual Studio just keeps growing. One of the nice things about the VSIX extensions is how they are deployed. Microsoft hosts a public Visual Studio Gallery where you can upload extensions and make them available to the rest of the community. Visual Studio checks for updates to the installed extensions when you start Visual Studio, and installing/updating the extensions is fast since it is only a matter of extracting the files within the VSIX package to the local extension folder. But for custom, enterprise-specific extensions, you don’t want to publish them online to the whole world, but you still want an easy way to distribute them to your developers and partners. This is where Private Extension Galleries come into play. In Visual Studio 2012, it is now possible to add custom extensions galleries that can point to any URL, as long as that URL returns the expected content of course (see below).Registering a new gallery in Visual Studio is easy, but there is very little documentation on how to actually host the gallery. Visual Studio galleries uses Atom Feed XML as the protocol for delivering new and updated versions of the extensions. This MSDN page describes how to create a static XML file that returns the information about your extensions. This approach works, but require manual updates of that file every time you want to deploy an update of the extension. Wouldn’t it be nice with a web service that takes care of this for you, that just lets you drop a new version of your VSIX file and have it automatically detect the new version and produce the correct Atom Feed XML? Well search no more, this is exactly what the Inmeta Visual Studio Gallery Service does for you :-) Here you can see that in addition to the standard Online galleries there is an Inmeta Gallery that contains two extensions (our WIX templates and our custom TFS Checkin Policies). These can be installed/updated i the same way as extensions from the public Visual Studio Gallery. Installing the Service Download the installler (Inmeta.VSGalleryService.Install.msi) for the service and run it. The installation is straight forward, just select web site, application pool and (optional) a virtual directory where you want to install the service.   Note: If you want to run it in the web site root, just leave the application name blank Press Next and finish the installer. Open web.config in a text editor and locate the the <applicationSettings> element Edit the following setting values: FeedTitle This is the name that is shown if you browse to the service using a browser. Not used by Visual Studio BaseURI When Visual Studio downloads the extension, it will be given this URI + the name of the extension that you selected. This value should be on the following format: http://SERVER/[VDIR]/gallery/extension/ VSIXAbsolutePath This is the path where you will deploy your extensions. This can be a local folder or a remote share. You just need to make sure that the application pool identity account has read permissions in this folder Save web.config to finish the installation Open a browser and enter the URL to the service. It should show an empty Feed page:   Adding the Private Gallery in Visual Studio 2012 Now you need to add the gallery in Visual Studio. This is very easy and is done as follows: Go to Tools –> Options and select Environment –> Extensions and Updates Press Add to add a new gallery Enter a descriptive name, and add the URL that points to the web site/virtual directory where you installed the service in the previous step   Press OK to save the settings. Deploying an Extension This one is easy: Just drop the file in the designated folder! :-)  If it is a new version of an existing extension, the developers will be notified in the same way as for extensions from the public Visual Studio gallery: I hope that you will find this sever useful, please contact me if you have questions or suggestions for improvements!

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• PARTNER WEBCAST: INNOVATIONS IN PRODUCTS - PROGRAM

  - by mseika

  PARTNER WEBCAST: INNOVATIONS IN PRODUCTS - PROGRAM36 Presentations available for you to expand your overall awareness of the Oracle product portfolio; Click here to access Presentations.Dear partner I am pleased to inform you the availability of Innovations in Products presentations. Innovations in Products will present Oracle Product's new functions and features including sales positioning. The key objectives of these webcasts are to inspire partner's personnel to conduct successful after sales in their Customer projects. Moreover, we aim to inspire you to conduct further Product Training and Certifications. And finally we'll provide you a chance to join Ecosystem's Product specific Community to learn and to contribute. Innovations in Products will be presented as per the schedule below. Innovations in Products will be presented as per the schedule below after the billable day (4:00 to 5:00 PM CET). At first, two Oracle representatives will discuss Oracle's contribution to partners. Then you will see product breakout session followed by Q&A with Oracle Experts. Each session will last for maximum 1 hour. A Q&A document covering all questions and answers will be made available after the webcast. What are the Benefits for partners? Find out how Innovations in Products helps you to improve your after sales Discover new functions and features so you can enrich your Customers's solution Learn more about Oracle products, especially sales positioning Hear crucial questions raised by colleague alike, learn from their interest Engage and present your questions to subject experts Be inspired of the richness of Oracle's product portfolio - for your and your customer's benefit. Be inspired to seek further Product Training and Certifications - Make your competence known and recognized! Brand yourself! Note: Should you already be familiar with a specific Product, then choose another one. Doing so you would expand your knowledge of the overall product portfolio. Some presentations contain product demonstration, although these presentations are not intended to be extremely detailed technical presentations. Useful Links for you to bookmark: To access previously presented 30 Applications Products presentations and 6 Public Sector Value Proposition presentations, please click here. You might want to bookmark the Enablement blog page Oracle Partner Enablement. Please check this regularly as we publish here lots of good content here just for you. You might want to bookmark the Knowledge Zones page for solution-focused pages designed to jump start your path towards Specialization. You might want to bookmark the global event calendar page events.oracle.com. Delivery Format Innovations in Products ? program is a series of FREE prerecorded Oracle product presentations followed by Q&A. It will be delivered over the Web. Participants have the opportunity to submit questions during the web cast via chat and subject matter experts will provide verbal answers live. Innovations in Products consists of several parallel prerecorded product breakout sessions, each lasting for max. 1 hour. At first, two Oracle representatives will discuss Oracle's contribution to Partners. Then you'll see the product breakout sessions followed by Q&A with Oracle Experts. A Q&A document covering all questions and answers will be made available after the webcast. You can also see Innovations in Products afterwards as its content will be available online for the next 6-12 months.The next Innovations in Products web casts will be presented as follows: January 14th 2013 April 8th 2013. Note: Depending on local network bandwidth please allow some seconds time the presentations to download. You might want to refresh your screen by pressing F5. DurationMaximum 1 hour For further information please contact me Markku Rouhiainen. Best regards Markku RouhiainenDirector, Partner Enablement EMEA

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• PARTNER WEBCAST: INNOVATIONS IN PRODUCTS - PROGRAM

  - by mseika

  PARTNER WEBCAST: INNOVATIONS IN PRODUCTS - PROGRAM36 Presentations available for you to expand your overall awareness of the Oracle product portfolio; Click here to access Presentations.Dear partner I am pleased to inform you the availability of Innovations in Products presentations. Innovations in Products will present Oracle Product's new functions and features including sales positioning. The key objectives of these webcasts are to inspire partner's personnel to conduct successful after sales in their Customer projects. Moreover, we aim to inspire you to conduct further Product Training and Certifications. And finally we'll provide you a chance to join Ecosystem's Product specific Community to learn and to contribute. Innovations in Products will be presented as per the schedule below. Innovations in Products will be presented as per the schedule below after the billable day (4:00 to 5:00 PM CET). At first, two Oracle representatives will discuss Oracle's contribution to partners. Then you will see product breakout session followed by Q&A with Oracle Experts. Each session will last for maximum 1 hour. A Q&A document covering all questions and answers will be made available after the webcast. What are the Benefits for partners? Find out how Innovations in Products helps you to improve your after sales Discover new functions and features so you can enrich your Customers's solution Learn more about Oracle products, especially sales positioning Hear crucial questions raised by colleague alike, learn from their interest Engage and present your questions to subject experts Be inspired of the richness of Oracle's product portfolio - for your and your customer's benefit. Be inspired to seek further Product Training and Certifications - Make your competence known and recognized! Brand yourself! Note: Should you already be familiar with a specific Product, then choose another one. Doing so you would expand your knowledge of the overall product portfolio. Some presentations contain product demonstration, although these presentations are not intended to be extremely detailed technical presentations. Useful Links for you to bookmark: To access previously presented 30 Applications Products presentations and 6 Public Sector Value Proposition presentations, please click here. You might want to bookmark the Enablement blog page Oracle Partner Enablement. Please check this regularly as we publish here lots of good content here just for you. You might want to bookmark the Knowledge Zones page for solution-focused pages designed to jump start your path towards Specialization. You might want to bookmark the global event calendar page events.oracle.com. Delivery Format Innovations in Products ? program is a series of FREE prerecorded Oracle product presentations followed by Q&A. It will be delivered over the Web. Participants have the opportunity to submit questions during the web cast via chat and subject matter experts will provide verbal answers live. Innovations in Products consists of several parallel prerecorded product breakout sessions, each lasting for max. 1 hour. At first, two Oracle representatives will discuss Oracle's contribution to Partners. Then you'll see the product breakout sessions followed by Q&A with Oracle Experts. A Q&A document covering all questions and answers will be made available after the webcast. You can also see Innovations in Products afterwards as its content will be available online for the next 6-12 months.The next Innovations in Products web casts will be presented as follows: January 14th 2013 April 8th 2013. Note: Depending on local network bandwidth please allow some seconds time the presentations to download. You might want to refresh your screen by pressing F5. DurationMaximum 1 hour For further information please contact me Markku Rouhiainen. Best regards Markku RouhiainenDirector, Partner Enablement EMEA

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• JPA 2.1 Schema Generation (TOTD #187)

  - by arungupta

  This blog explained some of the key features of JPA 2.1 earlier. Since then Schema Generation has been added to JPA 2.1. This Tip Of The Day (TOTD) will provide more details about this new feature in JPA 2.1. Schema Generation refers to generation of database artifacts like tables, indexes, and constraints in a database schema. It may or may not involve generation of a proper database schema depending upon the credentials and authorization of the user. This helps in prototyping of your application where the required artifacts are generated either prior to application deployment or as part of EntityManagerFactory creation. This is also useful in environments that require provisioning database on demand, e.g. in a cloud. This feature will allow your JPA domain object model to be directly generated in a database. The generated schema may need to be tuned for actual production environment. This usecase is supported by allowing the schema generation to occur into DDL scripts which can then be further tuned by a DBA. The following set of properties in persistence.xml or specified during EntityManagerFactory creation controls the behaviour of schema generation. Property Name Purpose Values javax.persistence.schema-generation-action Controls action to be taken by persistence provider "none", "create", "drop-and-create", "drop" javax.persistence.schema-generation-target Controls whehter schema to be created in database, whether DDL scripts are to be created, or both "database", "scripts", "database-and-scripts" javax.persistence.ddl-create-script-target, javax.persistence.ddl-drop-script-target Controls target locations for writing of scripts. Writers are pre-configured for the persistence provider. Need to be specified only if scripts are to be generated. java.io.Writer (e.g. MyWriter.class) or URL strings javax.persistence.ddl-create-script-source, javax.persistence.ddl-drop-script-source Specifies locations from which DDL scripts are to be read. Readers are pre-configured for the persistence provider. java.io.Reader (e.g. MyReader.class) or URL strings javax.persistence.sql-load-script-source Specifies location of SQL bulk load script. java.io.Reader (e.g. MyReader.class) or URL string javax.persistence.schema-generation-connection JDBC connection to be used for schema generation javax.persistence.database-product-name, javax.persistence.database-major-version, javax.persistence.database-minor-version Needed if scripts are to be generated and no connection to target database. Values are those obtained from JDBC DatabaseMetaData. javax.persistence.create-database-schemas Whether Persistence Provider need to create schema in addition to creating database objects such as tables, sequences, constraints, etc. "true", "false" Section 11.2 in the JPA 2.1 specification defines the annotations used for schema generation process. For example, @Table, @Column, @CollectionTable, @JoinTable, @JoinColumn, are used to define the generated schema. Several layers of defaulting may be involved. For example, the table name is defaulted from entity name and entity name (which can be specified explicitly as well) is defaulted from the class name. However annotations may be used to override or customize the values. The following entity class: @Entity public class Employee {    @Id private int id;    private String name;     . . .     @ManyToOne     private Department dept; } is generated in the database with the following attributes: Maps to EMPLOYEE table in default schema "id" field is mapped to ID column as primary key "name" is mapped to NAME column with a default VARCHAR(255). The length of this field can be easily tuned using @Column. @ManyToOne is mapped to DEPT_ID foreign key column. Can be customized using JOIN_COLUMN. In addition to these properties, couple of new annotations are added to JPA 2.1: @Index - An index for the primary key is generated by default in a database. This new annotation will allow to define additional indexes, over a single or multiple columns, for a better performance. This is specified as part of @Table, @SecondaryTable, @CollectionTable, @JoinTable, and @TableGenerator. For example: @Table(indexes = {@Index(columnList="NAME"), @Index(columnList="DEPT_ID DESC")})@Entity public class Employee {    . . .} The generated table will have a default index on the primary key. In addition, two new indexes are defined on the NAME column (default ascending) and the foreign key that maps to the department in descending order. @ForeignKey - It is used to define foreign key constraint or to otherwise override or disable the persistence provider's default foreign key definition. Can be specified as part of JoinColumn(s), MapKeyJoinColumn(s), PrimaryKeyJoinColumn(s). For example: @Entity public class Employee {    @Id private int id;    private String name;    @ManyToOne    @JoinColumn(foreignKey=@ForeignKey(foreignKeyDefinition="FOREIGN KEY (MANAGER_ID) REFERENCES MANAGER"))    private Manager manager;     . . . } In this entity, the employee's manager is mapped by MANAGER_ID column in the MANAGER table. The value of foreignKeyDefinition would be a database specific string. A complete replay of Linda's talk at JavaOne 2012 can be seen here (click on CON4212_mp4_4212_001 in Media). These features will be available in GlassFish 4 promoted builds in the near future. JPA 2.1 will be delivered as part of Java EE 7. The different components in the Java EE 7 platform are tracked here. JPA 2.1 Expert Group has released Early Draft 2 of the specification. Section 9.4 and 11.2 provide all details about Schema Generation. The latest javadocs can be obtained from here. And the JPA EG would appreciate feedback.

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• PARTNER WEBCAST: INNOVATIONS IN PRODUCTS - PROGRAM

  - by mseika

  PARTNER WEBCAST: INNOVATIONS IN PRODUCTS - PROGRAM36 Presentations available for you to expand your overall awareness of the Oracle product portfolio; Click here to access Presentations.Dear partner I am pleased to inform you the availability of Innovations in Products presentations. Innovations in Products will present Oracle Product's new functions and features including sales positioning. The key objectives of these webcasts are to inspire partner's personnel to conduct successful after sales in their Customer projects. Moreover, we aim to inspire you to conduct further Product Training and Certifications. And finally we'll provide you a chance to join Ecosystem's Product specific Community to learn and to contribute. Innovations in Products will be presented as per the schedule below. Innovations in Products will be presented as per the schedule below after the billable day (4:00 to 5:00 PM CET). At first, two Oracle representatives will discuss Oracle's contribution to partners. Then you will see product breakout session followed by Q&A with Oracle Experts. Each session will last for maximum 1 hour. A Q&A document covering all questions and answers will be made available after the webcast. What are the Benefits for partners? Find out how Innovations in Products helps you to improve your after sales Discover new functions and features so you can enrich your Customers's solution Learn more about Oracle products, especially sales positioning Hear crucial questions raised by colleague alike, learn from their interest Engage and present your questions to subject experts Be inspired of the richness of Oracle's product portfolio - for your and your customer's benefit. Be inspired to seek further Product Training and Certifications - Make your competence known and recognized! Brand yourself! Note: Should you already be familiar with a specific Product, then choose another one. Doing so you would expand your knowledge of the overall product portfolio. Some presentations contain product demonstration, although these presentations are not intended to be extremely detailed technical presentations. Useful Links for you to bookmark: To access previously presented 30 Applications Products presentations and 6 Public Sector Value Proposition presentations, please click here. You might want to bookmark the Enablement blog page Oracle Partner Enablement. Please check this regularly as we publish here lots of good content here just for you. You might want to bookmark the Knowledge Zones page for solution-focused pages designed to jump start your path towards Specialization. You might want to bookmark the global event calendar page events.oracle.com. Delivery Format Innovations in Products ? program is a series of FREE prerecorded Oracle product presentations followed by Q&A. It will be delivered over the Web. Participants have the opportunity to submit questions during the web cast via chat and subject matter experts will provide verbal answers live. Innovations in Products consists of several parallel prerecorded product breakout sessions, each lasting for max. 1 hour. At first, two Oracle representatives will discuss Oracle's contribution to Partners. Then you'll see the product breakout sessions followed by Q&A with Oracle Experts. A Q&A document covering all questions and answers will be made available after the webcast. You can also see Innovations in Products afterwards as its content will be available online for the next 6-12 months.The next Innovations in Products web casts will be presented as follows: January 14th 2013 April 8th 2013. Note: Depending on local network bandwidth please allow some seconds time the presentations to download. You might want to refresh your screen by pressing F5. DurationMaximum 1 hour For further information please contact me Markku Rouhiainen. Best regards Markku RouhiainenDirector, Partner Enablement EMEA

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• Appropriate design / technologies to handle dynamic string formatting?

  - by Mark W

  recently I was tasked with implementing a way of adding support for versioning of hardware packet specifications to one of our libraries. First a bit of information about the project. We have a hardware library which has classes for each of the various commands we support sending to our hardware. These hardware modules are essentially just lights with a few buttons, and a 2 or 4 digit display. The packets typically follow the format {SOH}AADD{ETX}, where AA is our sentinel action code, and DD is the device ID. These packet specs are different from one command to the next obviously, and the different firmware versions we have support different specifications. For example, on version 1 an action code of 14 may have a spec of {SOH}AADDTEXT{ETX} which would be AA = 14 literal, DD = device ID, TEXT = literal text to display on the device. Then we come out with a revision with adds an extended byte(s) onto the end of the packet like this {SOH}AADDTEXTE{ETX}. Assume the TEXT field is fixed width for this example. We have now added a new field onto the end which could be used to say specify the color or flash rate of the text/buttons. Currently this java library only supports one version of the commands, the latest. In our hardware library we would have a class for this command, say a DisplayTextArgs.java. That class would have fields for the device ID, the text, and the extended byte. The command class would expose a method which generates the string ("{SOH}AADDTEXTE{ETX}") using the value from the class. In practice we would create the Args class as needed, populate the fields, call the method to get our packet string, then ship that down across the CAN. Some of our other commands specification can vary for the same command, on the same version, depending on some runtime state. For example, another command for version 1 may be {SOH}AA{ETX}, where this action code clears all of the modules behind a specific controller device of their text. We may overload this packet to have option fields with multiple meanings like {SOH}AAOC{ETX} where OC is literal text, which tells the controller to only clear text on a specific module type, and to leave the others alone, or the spec could also have an option format of {SOH}AADD{ETX} to clear the text off a a specific device. Currently, in the method which generates the packet string, we would evaluate fields on the args class to determine which spec we will be using when formatting the packet. For this example, it would be along the lines of: if m_DeviceID != null then use {SOH}AADD{ETX} else if m_ClearOCs == true then use {SOH}AAOC{EXT} else use {SOH}AA{ETX} I had considered using XML, or a database to store String.format format strings, which were linked to firmware version numbers in some table. We would load them up at startup, and pass in the version number of the hardwares firmware we are currently using (I can query the devices for their firmware version, but the version is not included in all packets as part of the spec). This breaks down pretty quickly because of the dynamic nature of how we select which version of the command to use. I then considered using a rule engine to possibly build out expressions which could be interpreted at runtume, to evaluate the args class's state, and from that select the appropriate format string to use, but my brief look at rule engines for java scared me away with its complexity. While it seems like it might be a viable solution, it seems overly complex. So this is why I am here. I wouldn't say design is my strongest skill, and im having trouble figuring out the best way to approach this problem. I probably wont be able to radically change the args classes, but if the trade off was good enough, I may be able to convince my boss that the change is appropriate. What I would like from the community is some feedback on some best practices / design methodologies / API or other resources which I could use to accomplish: Logic to determine which set of commands to use for a given firmware version Of those command, which version of each command to use (based on the args classes state) Keep the rules logic decoupled from the application so as to avoid needing releases for every firmware version Be simple enough so I don't need weeks of study and trial and error to implement effectively.

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• PARTNER WEBCAST: INNOVATIONS IN PRODUCTS - PROGRAM

  - by mseika

  PARTNER WEBCAST: INNOVATIONS IN PRODUCTS - PROGRAM36 Presentations available for you to expand your overall awareness of the Oracle product portfolio; Click here to access Presentations.Dear partner I am pleased to inform you the availability of Innovations in Products presentations. Innovations in Products will present Oracle Product's new functions and features including sales positioning. The key objectives of these webcasts are to inspire partner's personnel to conduct successful after sales in their Customer projects. Moreover, we aim to inspire you to conduct further Product Training and Certifications. And finally we'll provide you a chance to join Ecosystem's Product specific Community to learn and to contribute. Innovations in Products will be presented as per the schedule below. Innovations in Products will be presented as per the schedule below after the billable day (4:00 to 5:00 PM CET). At first, two Oracle representatives will discuss Oracle's contribution to partners. Then you will see product breakout session followed by Q&A with Oracle Experts. Each session will last for maximum 1 hour. A Q&A document covering all questions and answers will be made available after the webcast. What are the Benefits for partners? Find out how Innovations in Products helps you to improve your after sales Discover new functions and features so you can enrich your Customers's solution Learn more about Oracle products, especially sales positioning Hear crucial questions raised by colleague alike, learn from their interest Engage and present your questions to subject experts Be inspired of the richness of Oracle's product portfolio - for your and your customer's benefit. Be inspired to seek further Product Training and Certifications - Make your competence known and recognized! Brand yourself! Note: Should you already be familiar with a specific Product, then choose another one. Doing so you would expand your knowledge of the overall product portfolio. Some presentations contain product demonstration, although these presentations are not intended to be extremely detailed technical presentations. Useful Links for you to bookmark: To access previously presented 30 Applications Products presentations and 6 Public Sector Value Proposition presentations, please click here. You might want to bookmark the Enablement blog page Oracle Partner Enablement. Please check this regularly as we publish here lots of good content here just for you. You might want to bookmark the Knowledge Zones page for solution-focused pages designed to jump start your path towards Specialization. You might want to bookmark the global event calendar page events.oracle.com. Delivery Format Innovations in Products ? program is a series of FREE prerecorded Oracle product presentations followed by Q&A. It will be delivered over the Web. Participants have the opportunity to submit questions during the web cast via chat and subject matter experts will provide verbal answers live. Innovations in Products consists of several parallel prerecorded product breakout sessions, each lasting for max. 1 hour. At first, two Oracle representatives will discuss Oracle's contribution to Partners. Then you'll see the product breakout sessions followed by Q&A with Oracle Experts. A Q&A document covering all questions and answers will be made available after the webcast. You can also see Innovations in Products afterwards as its content will be available online for the next 6-12 months.The next Innovations in Products web casts will be presented as follows: January 14th 2013 April 8th 2013. Note: Depending on local network bandwidth please allow some seconds time the presentations to download. You might want to refresh your screen by pressing F5. DurationMaximum 1 hour For further information please contact me Markku Rouhiainen. Best regards Markku RouhiainenDirector, Partner Enablement EMEA

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• Oracle????????(2012?10?)

  - by Steve He(???)

    Oracle Support Training Oracle ???????????,????????????,??????,?????Oracle??????????,????????????????????????????????Oracle???????????? ???? ?? ?? ?? ?? ???? ?? Support Best Practices (formerly WEWS) ???? ?? 10?24? 15:00 ?? Get Proactive Resolve - Finding Answers Fast ???? ?? 10?25? 15:00 ?? MOS - Configuration Manager ???? ?? 10?30? 15:00 ?? ?????? My Oracle Support ??????????????????????,??? world clock.??????? Oracle ?????????????,??? note 603505.1 ????????????,??????????????(Mandarin)?????? Internet Explorer ??? My Oracle Support ????????????????? ?? ?? ?? ?? Creating Customer Value ???? ?? ?? Oracle Support Basics ???? ?? ?? An Introduction to My Oracle Support ???? ?? ?? Service Request Management ???? ?? ?? Customer User Administration ???? ?? ?? Managing Favorite ???? ?? ?? Quick Search ???? ?? ?? Hot Topic Email ???? ?? ?? Patch and Update ???? ?? ?? Site Alert ???? ?? ?? Search and Browse Features in My Oracle Support ???? ?? ?? Why Use Configuration Manager In The My Oracle Support ???? ?? ?? Enterprise Manager 11g and My Oracle Support ???? ?? ?? Oracle Collaborative Support ???? ?? ?? How to Escalate a Service Request within Oracle Support ???? ?? ?? ????????,?? Support Training Community ?????????? Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Contact Us | Legal Notices and Terms of Use | Privacy Statement

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