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• SD Card Reader not working in Ubuntu 12.04

  - by tripkane

  I have a read many other posts on this issue and believe that Ubuntu 12.04 is not even recognizing my SD Card Reader as just that: Computer Model: Metabox (Australian builder of Clevo laptops) / Clevo P150EM OS: Ubuntu 12.04 (64 Bit) CPU: Intel(R) Core(TM) i7-3720QM CPU @ 2.60GHz HD: 120GB Intel 550/520MB/s SSD According to the people who built my computer, the specs of the SD Card reader in my comp are as follows: Manufacture: Realtek Semiconduct Corp. Location: PCI bus 3 Hardware ID: PCI\Ven_10EC&DEV_5289&SUBSYS_51051558 Physical device object name: \Device\NTPNP_PCI0015 Here are the relevant outputs of the following commands run from the terminal: sudo lshw *-generic UNCLAIMED description: Unassigned class product: Realtek Semiconductor Co., Ltd. vendor: Realtek Semiconductor Co., Ltd. physical id: 0 bus info: pci@0000:03:00.0 version: 01 width: 32 bits clock: 33MHz capabilities: pm msi pciexpress msix vpd bus_master cap_list configuration: latency=0 resources: memory:f6a00000-f6a0ffff sudo lspci -v -nn 03:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. Device [10ec:5289] (rev 01) Subsystem: CLEVO/KAPOK Computer Device [1558:5105] Flags: bus master, fast devsel, latency 0, IRQ 4 Memory at f6a00000 (32-bit, non-prefetchable) [size=64K] Capabilities: [40] Power Management version 3 Capabilities: [50] MSI: Enable- Count=1/1 Maskable- 64bit+ Capabilities: [70] Express Endpoint, MSI 00 Capabilities: [b0] MSI-X: Enable- Count=1 Masked- Capabilities: [d0] Vital Product Data Capabilities: [100] Advanced Error Reporting Capabilities: [140] Virtual Channel Capabilities: [160] Device Serial Number 00-00-00-00-00-00-00-00 Does the unassigned details of these outputs mean that Ubunutu desn't know that the SD Card Reader is one and what do with it? and if so how should I go about fixing it?? Cheers ;)

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• New technical product guide for Sun Ray clients

  - by Jaap

  In the Oracle online documentation system a new Sun Ray clients Technical Product guide has been published. The document provides detailed information about the similarities and differences between the three Sun Ray client hardware models: Sun Ray 3, Sun Ray 3 plus and Sun Ray 3i. From the description of the Technical Product guide I want to quote the following section: "......Since Sun Ray 3 Series Clients have no local operating system and require no local management, they eliminate the complexity, expenses, and security vulnerabilities associated with other thin client and PC solutions. ......" This is always one of the great advantages of Sun Ray clients compared to other thin clients (which are actually low-fat PCs where you have to manage thin client OS images). The guide lists the features and technical specifications of the Sun Ray Client such as number of ports, chassis, graphics, network interfaces, power supply, operating conditions, MTBF, reliability, and other standards. The guide also contains a separate chapter about environmental data. As you may know, the Sun Ray 3 Series clients are designed specifically to be sensitive to a spectrum of environmental concerns and standards, from materials to manufacturing processes to shipping, operation, and end of life. The Sun Ray 3 Series clients complies to environmental standards and certifications such as Energy Star 5.0, EPEAT, WEEE and RoHS (see the Oracle policy for RoHS and REACH).

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• Input handling between game loops

  - by user48023

  This may be obvious and trivial for you but as I am a newbie in programming I come with a specific question. I have three loops in my game engine which are input-loop, update-loop and render-loop. Update-loop is set to 10 ticks per second with a fixed timestep, render-loop is capped at around 60 fps and the input-loop runs as fast as possible. I am using one of the Javascript frameworks which provide such things but it doesn't really matter. Let's say I am rendering a tile map and the view of which elements are rendered depends on camera-like movement variables which are modified during key pressing. This is only about camera/viewport and rendering, no game physics involved here. And now, how can I handle input events among these loops to keep consistent engine reaction? Am I supposed to read the current variable modified with input and do some needed calculations in a update-loop and share the result so it could be interpolated in a render-loop? Or read the input effect directly inside the render-loop and put needed calculations inside? I thought interpreting user input inside an update-loop with a low tick rate would be inaccurate and kind of unresponsive while rendering with interpolation in the final view. How it is done properly in games overall?

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• Data structure for pattern matching.

  - by alvonellos

  Let's say you have an input file with many entries like these: date, ticker, open, high, low, close, <and some other values> And you want to execute a pattern matching routine on the entries(rows) in that file, using a candlestick pattern, for example. (See, Doji) And that pattern can appear on any uniform time interval (let t = 1s, 5s, 10s, 1d, 7d, 2w, 2y, and so on...). Say a pattern matching routine can take an arbitrary number of rows to perform an analysis and contain an arbitrary number of subpatterns. In other words, some patterns may require 4 entries to operate on. Say also that the routine (may) later have to find and classify extrema (local and global maxima and minima as well as inflection points) for the ticker over a closed interval, for example, you could say that a cubic function (x^3) has the extrema on the interval [-1, 1]. (See link) What would be the most natural choice in terms of a data structure? What about an interface that conforms a Ticker object containing one row of data to a collection of Ticker so that an arbitrary pattern can be applied to the data. What's the first thing that comes to mind? I chose a doubly-linked circular linked list that has the following methods: push_front() push_back() pop_front() pop_back() [] //overloaded, can be used with negative parameters But that data structure seems very clumsy, since so much pushing and popping is going on, I have to make a deep copy of the data structure before running an analysis on it. So, I don't know if I made my question very clear -- but the main points are: What kind of data structures should be considered when analyzing sequential data points to conform to a pattern that does NOT require random access? What kind of data structures should be considered when classifying extrema of a set of data points?

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• Oracle eAM Webcast Series Announced (May-Dec 2010)

  - by [email protected]

  A series of free webinars with ReliabilityWeb will present key product capabilitiesof Oracle eAM and how they support maintenance and reliability best practices. Through this web-seminar series,companies can understand how to achieve better ROI. ReliabilityWeb will be using this as a key component of their initiative tobuild a stronger Oracle community.  For Oracle this program demonstrates leadership and commitment to the Maintenance SystemsMarketplace. Topics: (note all times are EAST)1. How can Oracle eAM enhance and support your reliability program? (May 13,2010) (1-2PM - all times East)) 2. Upgrading to Oracle eAM R12  - What's the value, when's the right time,what's involved and how do you get there? (June 17, 2010) (1-2PM) 3. Improving maintenance and reliability by aligning people, processes andsystems. (July 15, 2010) (1-2PM) 4. Using Oracle eAM to drive your Condition Based Maintenance program. (July29, 2010) (1-2PM) 5. Why and how do you get the power of Oracle eAM out to the people that arereally doing maintenance the technicians. (August 12, 2010) (1-2PM) 6. Standardizing and streamlining your maintenance work with Oracle eAM.(September 16, 2010 (1-2PM) 7. Standardizing maintenance and reliability data - How do you get there?(October 21, 2010 (1-2PM) 8. Using Oracle eAM to establish a Failure Reporting and Corrective ActionSystems (FRACAS). (November 18, 2010) (1-2PM)9. Maintenance Work Scheduling in Oracle eAM - Capabilities and Limitations(December 16, 2010) (1-2PM)to Register:   <http://img.gotomeeting.com/g2mimages/1x1.gif> <http://www1.gotomeeting.com/g2w/images/298420256/73664767535782300/embed.jpg>For additional information contact Jay West, EAM Master,+1.205.515.4326            

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• links for 2010-06-01

  - by Bob Rhubart

  Venkatakrishnan J: Oracle BI EE 10.1.3.4.1 -- Do we need measures in a Fact Table? Troubleshooting from Rittman Mead's Venkatakrishnan J. (tags: oracle otn businessintelligence datawarehouse) Grid container support : JavaFX Composer An overview how JavaFX Composer supports the grid container. (tags: oracle sun javafx) John Brunswick: Site Studio Mobile Example - WCM Reuse The example highlighted in John Brunswick's post takes advantage of dynamic conversion capabilities in Oracle UCM that allow site content to be created and updated via MS Office documents.  (tags: oracle otn enterprise2.0) @glassfish: GlassFish 3 in the EC2 Cloud powering Dutch and Belgian community polls "The infrastructure is Amazon's Elastic Cloud Computing (EC2) environment because of the dynamic provisioning (elasticity) required by such an online service. Requests are handled directly by the grizzly layer of GlassFish with no extra front-end HTTP layer and shows great performance and scalability." -- The Aquarium (tags: oracle java sun glassfish cloud) James Morle: Flash Storage Will Be Cheap: The End of the World is Nigh "We now need technologies that look more like Oracle Exadata v2, with low-latency RDMA interfaces directly into the Operating System/Database. However, they need to easily and natively support other types of storage (unstructured data such as files, VMware datastores and so forth). The Exadata architecture lends itself well to changes in this area in both hardware trends and access protocols." -- James Morle (tags: oracle otn exadata database architecture virtualization) Java / Oracle SOA blog: HTTP binding in Soa Suite 11g PS2 (tags: ping.fm) Confessions of a Software Developer: Some Tips for Installing Oracle BPM 11g on Windows XP (tags: ping.fm) SOA and Java using Oracle technology: Book review: Oracle Coherence 3.5: Create internet scale applications using Oracle's high-performance data grid (tags: ping.fm)

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• A better way to encourage contributions to OSS

  - by Daniel Cazzulino

  Currently in the .NET world, most OSS projects are available via a NuGet package. Users have a very easy path towards *using* the project right away. But let’s say they encounter some isssue (maybe a bug, maybe a potential improvement) with the library. At this point, going from user to contributor (of a fix, or a good bug repro or even a spike for a new feature) is a very steep and non trivial multi-step process of registering with some open source hosting site (codeplex, github, bitbucket, etc.), learning how to grab the latest sources, build the project, formulate a patch (or fork the code), learn the source control software they use (mercurial, git, svn, tfs), install whatever tools are needed for it, read about the contributors workflow for the project (do you fork &amp; send pull requests? do you just send a patch file? do you just send a snippet? a unit test? etc.), and on, and on, and on. Granted, you may be lucky and already know the source control system the project uses, but in really, I’d say the chances are pretty low. I believe most developers *using* OSS are far from familiar with them, much less with contributing back to various projects. We OSS devs like to be on the cutting edge all the time, ya’ know, always jumping on the new SCC system, the new hosting site, the new agile way of managing work items, bug tracking, code reviews, etc. etc. etc.. But most of our OSS users are largely the “... Read full article

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• The Hot-Add Memory Hogs

  - by Andrew Clarke

  One of the more difficult tasks, when virtualizing a server, is to determine the amount of memory that Hypervisor should assign to the virtual machine. This requires accurate monitoring and, because of the consequences of setting the value too low, there is a great temptation to err on the side of over-provisioning. This results in fewer guest VMs and, in fact, with more accurate memory provisioning, many virtual environments could support 30% more VMs. In order to achieve a better consolidation (aka VM density) ratio, Windows Server 2008 R2 SP1 has introduced what Microsoft calls ‘Dynamic Memory’. This means that the start-up RAM VM memory assigned to guest virtual machines can be allowed to vary according to demand, changing dynamically while the VM is running, based on the workload of applications running inside. If demand outstrips supply, then memory can be rationed according to the ‘memory weight’ assigned to the guest VM. By this mechanism, memory becomes a shared resource that can be reallocated automatically as demand patterns vary. Unlike VMWare’s Memory Overcommit technology, the sum of all the memory allocations to each virtual machine will not exceed the total memory of the host computer. This is fine for applications that are self-regulating in their demands for memory, releasing memory back into the 'pool' when not under peak load. Other applications however, such as SQL Server Standard and Enterprise, are by nature, memory hogs under high workload; they can grab hot-add memory whilst running under load and then never release it. This requires more careful setting-up and the SQLOS team have provided some guidelines from for configuring SQL Server in virtual environments. Whereas VMWare’s Memory Overcommit is well-proven in a number of different configurations, Hyper-V’s ‘Dynamic Memory’ is new. So far, the indications are that it will improve the business case for virtualizing and it is probably a far more intuitive technology for the average IT professional to grasp. It is certainly worth testing to see whether it works for you.

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• Optimizing MySQL -

  - by Josh

  I've been researching how to optimize MySQL a bit, but I still have a few questions. MySQL Primer Results http://pastie.org/private/lzjukl8wacxfjbjhge6vw Based on this, the first problem seems to be that the max_connections limit is too low. I had a similar problem with Apache initially, the max connection limit was set to 100, and the web server would frequently lock up and take an excruciatingly long time to deliver pages. Raising the connection limit to 512 fixed this issue, and I read that raising the connection limit on MySQL to match this was considered good practice. Being that MySQL has actually been "locking up" recently as well (connections have been refused entirely for a few minutes at a time at random intervals) I'm assuming this is the main cause of the issue. However, as far as table cache goes, I'm not sure what I should set this as. I've read that setting this too high can hinder performance further, so should I raise this to right around 551, 560, 600, or do something else? Lastly, as far as raising the join_buffer_size value goes, this doesn't even seem to be included in Debian's my.cnf file by default. Assuming there's not much I can do about adding indexes, should I look into raising this? Any suggested values? Any suggestions in general here would be appreciated as well. Edit: Here's the number of open tables the MySQL server is reporting. I believe this value is related to my question (Opened_tables: 22574)

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• How can a non-technical person learn to write a spec for small projects?

  - by Joseph Turian

  How can a non-technical person learn to write specs for small projects? A friend of mine is trying to outsource some development on a statistics project. In particular, he does a lot of work in excel, and wants to outsource the creation of scripts to do what he now does by hand. However, my friend is extremely non-technical. He is poor at writing technical specs. When he does write a spec, it is written the way you would describe doing something in excel (go to this cell and then copy the value to that cell). It is also overly verbose, and does examples several times. I'm not sure if he properly describes corner cases. The first project he outsourced was a failure. I think he overdescribed some details, but underdescribed corner cases. That and/or the coder he hired didn't think through the corner cases and ask appropriate questions. I'm not sure. I got on IM with him and it took me half an hour to dig out a description that should have taken five minutes or less to describe. I wrote the scripts for him at the end, but didn't examine why his process with the coder failed. He has asked me for help. However, I refuse to get involved, because taking his spec and translating it into clear requirements is 10x more work than executing on a clearly written spec. What is the right way for him to learn? Are there resources he could use? Are there ways he can learn from small, low-pressure practice projects with coders? Most of his scripts are statistical and data processing oriented. e.g. take this column and run an average over it. Remove these rows under these conditions. So the challenge is different than spec'ing a web app.

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• Java Spotlight Episode 89: Geoff Morton on Java Embedded

  - by Roger Brinkley

  Interview with Geoff Morton, Group Vice President, Worldwide Java Sales at Oracle , on Java embedded. Joining us this week on the Java All Star Developer Panel are Dalibor Topic, Java Free and Open Source Software Ambassador and Arun Gupta, Java EE Guy. Right-click or Control-click to download this MP3 file. You can also subscribe to the Java Spotlight Podcast Feed to get the latest podcast automatically. If you use iTunes you can open iTunes and subscribe with this link:  Java Spotlight Podcast in iTunes. Show Notes News EclipseLink 2.4 Hands-on FREE GlassFish Course NetBeans IDE 7.2 RC1 Hamish Morrison: OpenJDK Haiku port: quarter term report Proposed Update to the OpenJDK Web Site Terms of Use JavaOne Embedded Oracle Java ME Embedded Client (OJEC) 1.1 release on OTN New Videos Understanding the JVM and Low Latency Applications 55 New Things in Java 7 - Concurrency Events July 5, Java Forum, Stuttgart, Germany Jul 12, Java EE 6 workshop at Mindtree, Bangalore Jul 13-14, IndicThreads, Delhi July 30-August 1, JVM Language Summit, Santa Clara Feature InterviewGeoff Morton is the Group Vice President, Worldwide Java Sales at Oracle. Mail Bag What’s Cool Duke’s Choice Awards decision is going on Java Champions Facebook Page Joe Darcy: Moving monarchs and dragons: migrating the JDK bugs to JIRA Mike Duigou: Updated Lambda Binary Drops Mark Reinhold: Mercurial "jcheck" extension now available

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• Freezes when finishing installation of ubuntu 12.10

  - by Leon

  I wanted to install Ubuntu next to my Windows 7 and made a 100GB partition for that. After that I downloaded the Image for burning the installation cd. As soon as I started to boot from that DVD, my computer made some crackling noises and then froze completely. I had to press the power button in order to shut it down. After that I decided to download the Installer Version for Windows and startet installing it on the E:\ partition named Ubuntu. So far so good, the installer finished and told me to restart my computer. I did that and Ubuntu wanted to finish the installation. As soon as that started, the computer made some crackling noises again and froze completely. Then I tried the Safe Graphics option, or whatever it is called, and it froze again. I would really like to have Ubuntu installed on my system, because I like it. My computer components are the following: Mainboard: Gigabyte X58-USB3 Processor: Intel Core i7 960 RAM: 8GB 2000Mhz Graphicscard: NVidia Geforce GTX 570 HDD: 1 TB 7200rpm with 3 partitions(100GB W7, 100GB Ubuntu, 800GB Data)

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• Oracle's SPARC T4, 007 Style

  - by Kristin Rose

  The names 4, T4, and this power house travels hand in hand with its good friend SPARC. About 6 years ago on-chip encryption acceleration was first shipped in a commercial system, the SPARC T1. Today, thanks to Oracle SPARC innovative leadership in on-chip encryption acceleration, complex cryptographic computations was born and has since rapidly evolved. Customers can now have security with performance because we my friend, are in the Age of Big Data.If you need some high speed action in your life, listen here. The SPARC T4 systems offer customers much more value for applications than just increased performance through its cross sell opportunity. This is done by enabling partners to integrate your own applications to Oracle’s SPARC T4 Servers for Cloud deployments, and providing direct business benefits that supersedes the commodity approach to data center computing such as security, performance and optimization.As companies continue down this complex path of big data, eCommerce, and mobility, the need to provide better and more in-depth security is more prominent than ever. Oracle’s SPARC T4 processor allows customers to deliver the highest levels of application security, as well as deliver the necessary level performance without added cost, and complexity.To learn more behind the value of SPARC T4, check out a more in-depth blog here. For more on the SPARC T4 family of products, click here.Encryption Lives Another Day,The OPN Communications Team Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";}

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• A bounce-rate attack to manipulate SEO ?

  - by Denis Volovik

  This is a question to experienced people that might help us shed some light on the issue. We noticed a very strange behavior on our site, in Google Analytics. Some dude from Finland, namely, from Kouvola city is hitting one of our pages - only one page on our site, 'bout a hundred times per day, all with an average bounce rate of 90%+... This is causing our overall bounce rate to go up by 1 to 3% per day... which is very disturbing.. since we're trying to do our best in order to keep it as low as possible. And obviously having it jumped from ~24% to 27%, just because of that crazy dude is not making us happy at all... We tried implementing a geo-targeted script in order to catch this particular visitor and deliver him a juicy message, and it seemed like it helped in the beginning, it has stopped for a day or two, but now he's back... The geo-targeted script was also logging all IP addresses for page requests originating from Finland in order to find out more details and (in order to block them on the server level, later).. but thing is, it was all mainly cable or DSL connections with various, but not constantly repeating IPs... we are all wondering what is he up to really ? I think that this page should be kept updated with ideas on how to combat this and perhaps someone could also shed light on what it might be ? What is the reason for doing this "bounce-rate attack", as I call it? There was a similar question asked on stackoverflow earlier, with no meaningful answer - here - How to stop bounce rate manipulation.

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• Create Shortened goo.gl URLs in Your Favorite Browser

  - by Asian Angel

  Now that the new goo.gl URL shortening service has been active for a bit you may be wanting to add it to your favorite non Internet Explorer/Firefox browser. See how easy it is to enjoy that goo.gl URL shortening goodness with the “goo.gl with prompt for copying Bookmarklet”. goo.gl with Prompt for Copying Bookmarklet In Action To add the bookmarklet to your browser simply drag it to your “Bookmarks Toolbar” and get ready to start creating those shortened URLs. For our example we chose one of the wonderful malware removal articles here at the site. All that you will need to do is click on the bookmarklet to create your shortened URL. The wonderful thing about this bookmarklet is the small pop-up window that provides an easy way for you to copy the shortened URL. You can see the “Context Menu” for the small window here…definitely nice. Once you have copied your new URL you can close the window by clicking on “OK” or pressing “Enter”. Now you are ready to use your new shortened goo.gl URL wherever you like or need to. Conclusion If you have been wanting to add goo.gl URL shortening power to your favorite browser then this is the perfect bookmarklet to have. Links Add the goo.gl with Prompt for Copying Bookmarklet to Your Favorite Browser Similar Articles Productive Geek Tips See Where Shortened URLs “Link To” in Your Favorite BrowserVerify the Destinations of Shortened URLs the Easy WayA Quick Look at URL Shortening Services & ExtensionsCreate Shortened goo.gl URLs in Google Chrome the Easy WayText-Only URL Quick-Fix for Firefox TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips DVDFab 6 Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 Open Multiple Links At One Go NachoFoto Searches Images in Real-time Office 2010 Product Guides Google Maps Place marks – Pizza, Guns or Strip Clubs Monitor Applications With Kiwi LocPDF is a Visual PDF Search Tool

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• Penalty for collision during a racing game

  - by Arthur Wulf White

  In a racing game: How should we penalize the player for colliding head on into obstacles such as walls, trees and so on. What is the way it is done in your favorite racing game? How is it done in other successful racing games? Do you think temporarily disabling the engine for a second is too severe? If I do go that route, how would I convey the 'engine is disabled' to the player in a subtle and easily understood way? Is this 'too much' of a penalty? Would the slow-down from the collision be sufficient to discourage the player from driving too carelessly? Which one is more fun? Should I consider a health-bar and affect engine performance for 'low health' status? Could you offer examples of games that handle this well and one that do it poorly? Please share your experience with racing games obstacles and reference games you feel perform well in this aspect. I am sure we all enjoy our racing games differently and I would like to hear different opinions regarding this issue. I would also like to hear how you feel we should penalize or reward for colliding with other vehicles? Should enemy vehicles be destroyable? Should they slow down severely when they hit the back of your car or would that make the gameplay imbalanced?

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• Developer Preview of Java SE 8 for ARM Now Available

  - by Tori Wieldt

  A Developer Preview of Java SE 8 including JavaFX (JDK 8) on Linux for ARM processors is now available for immediate download from Java.net. As Java Evangelist Stephen Chin says, "This is a great platform for doing small embedded projects, a low cost computing system for teaching, and great fun for hobbyists." This Developer Preview is provided to the community so that you can provide us with valuable feedback on the ongoing progress of the project. We wanted to get this release out to you as quickly as we can so you can start using this build of Java SE 8 on an ARM device, such as the Raspberry Pi (http://raspberrypi.org/). Download JDK 8 for ARM Read the documentation for this early access release Let Us Know What You Think!Use the Forums to share your stories, comments and questions. Java SE Snapshots: Project Feedback Forum  JavaFX Forum We are interested in both problems and success stories. If something does not work or behaves differently than what you expect, please check the list of known issues and if yours is not listed there, then report a bug at JIRA Bug Tracking System. More ResourcesJavaFX on Raspberry Pi – 3 Easy Steps by Stephen Chin OTN Tech Article: Getting Started with Java SE Embedded on the Raspberry Pi by Bill Courington and Gary Collins Java Magazine Article: Getting Started with Java SE for Embedded Devices on Raspberry Pi (Free subscription required) Video: Quickie Guide Getting Java Embedded Running on Raspberry Pi by Hinkmond Wong 

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• The Social Business Thought Leaders - Esteban Kolsky

  - by kellsey.ruppel

  Esteban Kolsky's presentation at the Social Business Forum 2012 was meaningfully titled “Everything you wanted to know about Customer Service using Social but had no one to ask”.  A recent survey by ThinkJar, Kolsky’s independent analyst firm, reported how more than 90% of the interviewed companies consider embracing social channels in customer service the right thing to do for the business and its customers. These numbers shouldn't be too surprising given the popularity of services such as Twitter and Facebook (59% and 60% respectively in the survey) among organizations, the power consumers are gaining online and the 40% preference they have to escalate issues on social services. Moreover, both large enterprises and small businesses are realizing how customer retention is cheaper and easier than customer acquisition. Many companies are looking at communities and social networks as an opportunity to drive loyalty, satisfaction and word of mouth. However, in this early phase the way they are preparing to launch social support appears to be lacking at best: 66% have no defined processes for customer service over social channels 68% were not able to estimate ROI before deploying social in customer service Only 8% found the expected ROI Most of the projects are stuck in the pilot or testing phase In his interview for the Social Business Thought-Leaders, Esteban discusses how to turn social media hype in business gains by touching upon some of the hottest topics organizations face when approaching social support: How to go from social media monitoring to actionable insights How Social CRM should be best positioned in regard to traditional CRM The importance of integrating social data to transactional data  Conversations with customer service organizations points to 2012 as the year of "understanding what social means for supporting customers". Will 2013 be the year it all becomes reality? We invite you to listen to Esteban Kolsky's interview to understand how to most effectively develop cross-channel strategies that include social channels and improve both customer satisfaction and the overall customer experience.

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• XNA Masking Mayhem

  - by TropicalFlesh

  I'd like to start by mentioning that I'm just an amateur programmer of the past 2 years with no formal training and know very little about maximizing the potential of graphics hardware. I can write shaders and manipulate a multi-layered drawing environment, but I've basically stuck to minimalist pixel shaders. I'm working on putting dynamic point light shadows in my 2d sidescroller, and have had it working to a reasonable degree. Just chucking it in without working on serious optimizations outside of basic culling, I can get 50 lights or so onscreen at once and still hover around 100 fps. The only issue is that I'm on a very high end machine and would like to target the game at as many platforms I can, low and high end. The way I'm doing shadows involves a lot of masking before I can finally draw the light to my light layer. Basically, my technique to achieveing such shadows is as follows. See pics in this album http://imgur.com/a/m2fWw#0 The dark gray represents the background tiles, the light gray represents the foreground tiles, and the yellow represents the shadow-emitting foreground tile. I'll draw the light using a radial gradient and a color of choice I'll then exclude light from the mask by drawing some geometry extending through the tile from my point light. I actually don't mask the light yet at this point, but I'm just illustrating the technique in this image Finally, I'll re-include the foreground layer in my mask, as I only want shadows to collect on the background layer and finally multiply the light with it's mask to the light layer My question is simple - How can I go about reducing the amount of render target switches I need to do to achieve the following: a. Draw mask to exclude shadows from the foreground to it's own target once per frame b. For each light that emits shadows, -Begin light mask as full white -Render shadow geometry as transparent with an opaque blendmode to eliminate shadowed areas from the mask -Render foreground mask back over the light mask to reintroduce light to the foreground c. Multiply light texture with it's individual mask to the main light layer.

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• Looking for a comfortable Laptop Cooling Pad? Repurpose a pillow as a Laptop Cooling Pad

  - by Gopinath

  Update: This idea sucks as using a pillow blocks laptop cooling fans and air flow, which in turn would damage the laptop. Thanks Vijay I’ve a HP Pavilion laptop which turns hot quickly and most of the time I would not be able to keep it on my lap after 30 minutes of usage. It’s the same case with my DELL laptop and not to blame any specific brand or model. Most of the budget laptops generate lot of heat and tough to keep them on laps for a long time. They burn skin and the irritation sense leaves me with no option other than throwing them away. While searching for options to beat the heat I found Laptop Cooling Pads on Amazon.They attach to the base of laptops and act like a heat shield/sink to protect thighs from the heat generated by laptops. They are available from around $7 and goes up to $100 depending on the features they offer. After reading reviews I selected a trendy looking and comfortable laptop cooling pad and it was around $25 before shipping and taxes. I’m going to buy one of the cooling pads from Amazon. On a second thought I started searching for options to repurpose any of the house hold items as a laptop cooling pad and save money. The option suggested by wife is to repurpose an old pillow as a laptop cooling pad.  Here is my laptop cooling pad Wow! That is a nice suggestion which saved my thighs from laptop heat as well my wallet from spending $25. Even if I’ve to buy a new pillow I would be able to pickup cheap one from Wal-Mart store for as low as $2.  Also I find it is very comfortable to use a pillow as a Laptop Cooling Pad as they are flexible and automatically adjust to the shape of my body.

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• PC On/Off Time Charts Windows Uptime; No Logging Necessary

  - by Jason Fitzpatrick

  Windows: PC On/Off Time is a graphical tool that displays your PC’s uptime, downtime, errors, and more all in a clear and portable package. One of the hassles of using logging tools is that you usually have to enable the logging and then wait for results to pile up before seeing anything useful (such as when you turn on the logging on your router). PC On/Off Time taps right into the event logs your Windows PC is already keeping so you get immediate access to your uptime history. If you look at the screenshot above you can see an accurate picture of the last few weeks of uptime on my computer. October 23-24 I didn’t boot down my PC, the rest of the time I hibernated it overnight when I wasn’t using it, November 1st I installed an SSD (you can see the burst of reboots and short uptimes) and then November 9th there was a brief power outage that caused an unexpected stop (the red arrows on the timeline for the 9th). The free version offers a three-week peek back into your uptime history (upgrade to the Pro version for $12.75 or for free using Trial Pay to unlock your completely uptime history).PC On/Off Time is Windows only. PC On/Off Time [via Addictive Tips] Use Amazon’s Barcode Scanner to Easily Buy Anything from Your Phone How To Migrate Windows 7 to a Solid State Drive Follow How-To Geek on Google+

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• Wacom Bamboo CTH460L issues in Ubuntu 10.04

  - by Robert Smith

  I recently bought a Wacom Bamboo Pen & Touch CTH460L. I installed doctormo PPA, however, the pen functionality didn't work and the touch was very glitchy (when I touched it, it immediately double clicked and began to drag elements in the screen). I tried to configure it using the wacom-utility package in the Synaptic Package Manager (version 1.21-1) but that didn't work either. Then I followed this post (#621, written by aaaalex), and after some problems trying to restart Ubuntu (graphics related problems), the pen works fine (it could be better, though) but the touch functionality doesn't work anymore. Currently I have installed xserver-xorg-input-wacom (1:0.10.11-0ubuntu7), wacom-dkms (0.8.10.2-1ubuntu1) and wacom-utility. The Wacom Utility only displays an "options" field under "Wacom BambooPT 2FG 4X5" but no other option to configure it. What is the correct way to get this tablet working on Ubuntu 10.04?. By the way, currently I can't start Ubuntu properly when the tablet is connected (in that case, Ubuntu start in low graphics mode). I need to connect it later.

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• Beta Soon Closing: Java SE 7 Programmer I (OCA) Exam

  - by Harold Green

  Just a reminder that you still have the next several weeks to take the beta exam for the new "Oracle Certified Associate, Java SE 7 Programmer" certification. From now through December 16th, you can take the "Java SE 7 Programmer I" exam (1Z1-803) for only $50 USD. Not only that, but because this only a single-exam certification - passing it puts you among the very first certified on the new Java SE 7 platform! You'll be happy to note that we worked hard to raise the bar for OCA as we built the Java SE 7 certification. The content that we considered to be more ‘conceptual knowledge-based' has been eliminated in the OCA level and has been replaced with far more practical content - what we often call "practitioner-level" concepts and questions. In fact, some of the topics that we previously covered at the Oracle Certified Professional (OCP) level is now covered at the OCA level. Doing this not only increases the value of the Java SE 7 OCA certification, but also has provided the opportunity for us to broaden the topics, concepts, questions covered at the OCP certification level. All of this adds up to more value and credibility to those who get certified on Java SE 7. The OCA exam doesn’t have prerequisites. But it is very important that you carefully review the test objectives on the exam page and assess your current skills and knowledge against that list to be sure that you're ready. From the exam page you can register to take the exam at a Pearson VUE testing center near you.Below are some helpful details on the certification track and exam. Again, register now - just a few weeks left at the special low beta price! QUICK LINKS: Certification Track: Oracle Certified Associate (OCA), Java SE 7 Programmer Certification Exam: Java SE 7 Programmer I (1Z1-803) Video: Coming Soon - Java SE 7 Certification Info: About Beta Exams Exam Registration: Instructions | Register Here

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• Optimizing lifestyle and training

  - by Gabe

  I am a college freshman who has recently discovered a passion for computer science. Having had my first lick of formal python training last semester, I have cast aside my previously hedonist way of life and tunneled my sights on becoming the most rounded and proficient programmer I can be. I know that I'm taking strides in the right direction (I've stopped smoking, I've been exercising every day, I've taught myself C++ and OpenGL, and I've begun training in kung-fu and meditation), yet I am still finding myself struggling to achieve satisfactory results. I would like to be able to spend a good 3-4 hours every day burning through textbooks. I have the time cleared and the resources allocated. The problem lies in the logistics-- I have never taken anything seriously before. Recently I've realized that I am clueless when it comes to taking care of myself and gaining control of my mind, and it drastically hinders my productivity. My question is this: How can I learn to manage my time and take care of myself such that I can spend the maximum amount of time every day studying with steady concentration? Personal tricks would be key here: techniques you use to get yourself to sleep, a diet that yields focus, even computer break stretching routines or active reading techniques. Anything you could think of here would be great. I was a low-life in high school and I have the drive to turn my life around, I'm just quite a bit behind in the way of good habits :)

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• CodePlex Daily Summary for Saturday, November 27, 2010

  CodePlex Daily Summary for Saturday, November 27, 2010Popular ReleasesMahTweets for Windows Phone: Nightly 69: Latest nightly for build 69XamlQuery/WPF - The Write Less, Do More, WPF Library: XamlQuery-WPF v1.2 (Runtime, Source): This is the first release of popular XamlQuery library for WPF. XamlQuery has already gained recognition among Silverlight developers.Math.NET Numerics: Beta 1: First beta of Math.NET Numerics. Only contains the managed linear algebra provider. Beta 2 will include the native linear algebra providers along with better documentation and examples.WatchersNET.SiteMap: WatchersNET.SiteMap 01.03.02: Whats NewNew Tax Filter, You can now select which Terms you want to Use.Minecraft GPS: Minecraft GPS 1.1: 1.1 Release New Features Compass! New style. Set opacity on main window to allow overlay of Minecraft.Microsoft All-In-One Code Framework: Visual Studio 2010 Code Samples 2010-11-25: Code samples for Visual Studio 2010Typps (formerly jiffycms) wysiwyg rich text HTML editor for ASP.NET AJAX: Typps 2.9: -When uploading files (not images), through the file uploader and the multi-file uploader, FileUploaded and MultiFileUploaded event handlers were reporting an empty event argument, this is fixed now. -Fixed also url field not updating when uploading a file ( not image)Wii Backup Fusion: Wii Backup Fusion 0.8.5 Beta: - WBFS repair (default) options fixed - Transfer to image fixed - Settings ui widget names fixed - Some little bug fixes You need to reset the settings! Delete WiiBaFu's config file or registry entries on windows: Linux: ~/.config/WiiBaFu/wiibafu.conf Windows: HKEY_CURRENT_USER\Software\WiiBaFu\wiibafu Mac OS X: ~/Library/Preferences/com.wiibafu.wiibafu.plist Caution: This is a BETA version! Errors, crashes and data loss not impossible! Use in test environments only, not on productive syste...Minemapper: Minemapper v0.1.3: Added process count and world size calculation progress to the status bar. Added View->'Status Bar' menu item to show/hide the status bar. Status bar is automatically shown when loading a world. Added a prompt, when loading a world, to use or clear cached images.SQL Monitor: SQL Monitor 1.4: 1.added automatically load sql server instances 2.added friendly wait cursor 3.fixed problem with 4.0 fx 4.added exception handlingSexy Select: sexy select v0.4: Changes in v0.4 Added method : elements. This returns all the option elements that are currently added to the select list Added method : selectOption. This method accepts two values, the element to be modified and the selected state. (true/false)Deep Zoom for WPF: First Release: This first release of the Deep Zoom control has the same source code, binaries and demos as the CodeProject article (http://www.codeproject.com/KB/WPF/DeepZoom.aspx).Simple Service Locator: Simple Service Locator v0.12: The Simple Service Locator is an easy-to-use Inversion of Control library that is a complete implementation of the Common Service Locator interface. It solely supports code-based configuration and is an ideal starting point for developers unfamiliar with larger IoC / DI libraries New features in this release Collections that are registered using RegisterAll<T> can now be injected using automatic constructor injection. A new RegisterAll<T>(params T[]) method overload is added that allows ea...BlogEngine.NET: BlogEngine.NET 2.0 RC: This is a Release Candidate version for BlogEngine.NET 2.0. The most current, stable version of BlogEngine.NET is version 1.6. Find out more about the BlogEngine.NET 2.0 RC here. If you want to extend or modify BlogEngine.NET, you should download the source code. To get started, be sure to check out our installation documentation and the installation screencast. If you are upgrading from a previous version, please take a look at the Upgrading to BlogEngine.NET 2.0 instructions. As this ...NodeXL: Network Overview, Discovery and Exploration for Excel: NodeXL Excel Template, version 1.0.1.156: The NodeXL Excel template displays a network graph using edge and vertex lists stored in an Excel 2007 or Excel 2010 workbook. What's NewThis release adds a feature for aggregating the overall metrics in a folder full of NodeXL workbooks, adds geographical coordinates to the Twitter import features, and fixes a memory-related bug. See the Complete NodeXL Release History for details. Please Note: There is a new option in the setup program to install for "Just Me" or "Everyone." Most people...VFPX: FoxBarcode v.0.11: FoxBarcode v.0.11 - Released 2010.11.22 FoxBarcode is a 100% Visual FoxPro class that provides a tool for generating images with different bar code symbologies to be used in VFP forms and reports, or exported to other applications. Its use and distribution is free for all Visual FoxPro Community. Whats is new? Added a third parameter to the BarcodeImage() method Fixed some minor bugs History FoxBarcode v.0.10 - Released 2010.11.19 - 85 Downloads Project page: FoxBarcodeDotNetAge -a lightweight Mvc jQuery CMS: DotNetAge 1.1.0.5: What is new in DotNetAge 1.1.0.5 ?Document Library features and template added. Resolve issues of templates Improving publishing service performance Opml support added. What is new in DotNetAge 1.1 ? D.N.A Core updatesImprove runtime performance , more stabilize. The DNA core objects model added. Personalization features added that allows users create the personal website, manage their resources, store personal data DynamicUIFixed the PageManager could not move page node bug. ...ASP.NET MVC Project Awesome (jQuery Ajax helpers): 1.3.1 and demos: A rich set of helpers (controls) that you can use to build highly responsive and interactive Ajax-enabled Web applications. These helpers include Autocomplete, AjaxDropdown, Lookup, Confirm Dialog, Popup Form and Pager tested on mozilla, safari, chrome, opera, ie 9b/8/7/6MDownloader: MDownloader-0.15.24.6966: Fixed Updater; Fixed minor bugs;WPF Application Framework (WAF): WPF Application Framework (WAF) 2.0.0.1: Version: 2.0.0.1 (Milestone 1): This release contains the source code of the WPF Application Framework (WAF) and the sample applications. Requirements .NET Framework 4.0 (The package contains a solution file for Visual Studio 2010) The unit test projects require Visual Studio 2010 Professional Remark The sample applications are using Microsoft’s IoC container MEF. However, the WPF Application Framework (WAF) doesn’t force you to use the same IoC container in your application. You can use ...New ProjectsCommunity Megaphone for Windows Phone: The Official CommunityMegaphone application for Windows Phone. Releases are in XAP format, allowing you to upload the compiled application into a device using the Windows Phone Application Deployment tool. Download the source code to learn how to build Windows Phone applications.Group positioning GPS: this is a project for a subject in the university geographic information systems, its about a group of gadjets that can know the position of the other devices in the same group.IIS HTTPS Binder: On IIS 7 that you can not create more than one HTTPS binding, even though you have more then one SSL certificate and you need HTTPS binding on different hosted websites. If you have one IP address you can bind only one SSL to chosen website. This small application can fix this.Inspired Faith Now Playing: A ClickOnce-deployed desktop application that sits in your application tray and notifies you when any of your favorite Messianic Jewish and Christian artists or songs play on the Inspired Faith online radio station (http://inspiredfaith.org)MA Manager: The goal of this software is to help manage a martial arts school through multiple clients and platforms. This allows instructors to easily track students progress overtime.MathModels: This project contains commonly used algorithm implementations in C# .netMyFlickr API: MyFlickr API is a library for developers allows them to call Flickr API from any .Net Application.NerdOnRails.DynamicProxy: a small dynamic-proxy implementation using the new dynamic object that was introduced with .Net 4.NerdOnRails.Injector: a small dependency injection framework for .netNHyperV: NHyperV is a C# Hyper-V programming model.Power Scheme Switcher: This is a very simple utility that exposes an icon in the system tray and allows you to quickly change the Power Plan Scheme from there. It is developed in c# with Vs 2010(WinForm)rcforms: Custom sharepoint forms exampleRobo Commander: This is a Lego NXT commander developed under Visual Studio. This console will have basic commands and uses the NXT++ libraries. Shared Genomics Project - Workbench Codebase: The Shared Genomics workbench enables a diverse user group of researchers to explore the associations between genetic and other factors in their datasets. It provides a graphical user interface to the analysis functions published in a sister Codeplex project i.e. MPI Codebase.SharePoint 2010 PowerShell v2 reference: This project hosts a complete PowerShell v2 reference for SharePoint 2010.Social PowerFlow: Experiments with PowerWF and the social network - integrating Windows Powershell and Windows Workflow Foundation with Facebook and TwitterTweetSayings: Twitter SayingsXamlQuery/WPF - The Write Less, Do More, WPF Library: XamlQuery/WPF is a lightweight yet powerful library that enables rapid development in WPF. It simplifies several tasks like page/window traversing; finding controls by name, type, style, property value or position in control tree; event handling; animating and much more.XmlDSigEx XML Digital Signature Library: The XmlDSigEx library is an alternative to using the SignedXml classes in the .Net Framework. It addresses some of the shortcomings of the standard types particularly in regards to canonicalisation and the enveloped transform. It is currently under development.Yoi's Online Project: This is online storage for Yovi's project?????? ???? ???: ?????? ???? ?? ????? ??? ?????? ? ??????? ?? ???? ??? ????

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