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  • Oracle GoldenGate 11g Release 2 Launch Webcast Replay Available

    - by Irem Radzik
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif"; mso-fareast-font-family:"Times New Roman";} For those of you who missed Oracle GoldenGate 11g Release 2 launch webcasts last week, the replay is now available from the following url. Harnessing the Power of the New Release of Oracle GoldenGate 11g I would highly recommend watching the webcast to meet many new features of the new release and hear the product management team respond to the questions from the audience in a nice long Q&A section. In my blog last week I listed the media coverage for this new release. There is a new article published by ITJungle talking about Oracle GoldenGate’s heterogeneity and support for DB2 for iSeries: Oracle Completes DB2/400 Support in Data Replication Tool As mentioned in last week’s blog, we received over 150 questions from the audience and in this blog I'd like to continue to post some of the frequently asked,  questions and their answers: Question: What are the fundamental differences between classic data capture and integrated data capture? Do both use the redo logs in the source database? Answer: Yes, they both use redo logs. Classic capture parses the redo log data directly, whereas the Integrated Capture lets the Oracle database parse the redo log record using an internal API. Question: Does GoldenGate version need to match Oracle Database version? Answer: No, they are not directly linked. Oracle GoldenGate 11g Release 2 supports Oracle Database version 10gR2 as well. For Oracle Database version 10gR1 and Oracle Database version 9i you will need GoldenGate11g Release 1 or lower. And for Oracle Database 8i you need Oracle GoldenGate 10 or earlier versions. Question: If I already use Data Guard, do I need GoldenGate? Answer: Data Guard is designed as the best disaster recovery solution for Oracle Database. If you would like to implement a bidirectional Active-Active replication solution or need to move data between heterogeneous systems, you will need GoldenGate. Question: On Compression and GoldenGate, if the source uses compression, is it required that the target also use compression? Answer: No, the source and target do not need to have the same compression settings. Question: Does GG support Advance Security Option on the Source database? Answer: Yes it does. Question: Can I use GoldenGate to upgrade the Oracle Database to 11g and do OS migration at the same time? Answer: Yes, this is a very common project where GoldenGate can eliminate downtime, give flexibility to test the target as needed, and minimize risks with fail-back option to the old environment. For more information on database upgrades please check out the following white papers: Best Practices for Migrating/Upgrading Oracle Database Using Oracle GoldenGate 11g Zero-Downtime Database Upgrades Using Oracle GoldenGate Question: Does GoldenGate create any trigger in the source database table level or row level to for real-time data integration? Answer: No, GoldenGate does not create triggers. Question: Can transformation be done after insert to destination table or need to be done before? Answer: It can happen in the Capture (Extract) process, in the  Delivery (Replicat) process, or in the target database. For more resources on Oracle GoldenGate 11gR2 please check out our Oracle GoldenGate 11gR2 resource kit as well.

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  • CRM at Oracle Series: Email Marketing

    - by tony.berk
    Anyone doubt that companies are sending more and more emails out to their existing customers and prospects? Effective email marketing requires a scalable platform which integrates with your CRM system. The email marketing system should also have key capabilities to ensure your maximizing your investment such as handling email bounces and click thru, tracking open messages and adhering to customer opt out and other personalization options. As part of the "CRM at Oracle" series, we've discussed other marketing topics including web marketing integration, real-time decisions and marketing business intelligence. Today's "CRM at Oracle" slidecast discusses how Oracle replaced a number of legacy "bulk" email systems with Siebel Email Marketing and is taking advantage of key functionality and integration to other Siebel CRM components. CRM at Oracle: Email Marketing Click here to learn more about Siebel Email Marketing and other Siebel Marketing products. Are you enjoying the CRM at Oracle Series? We are working on more topics for this year, but if there is a particular CRM area or function which you'd like to hear how Oracle implemented it internally, leave us a comment and we'll try to get it on our list.

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  • Oracle Secure Global Desktop - Business Continuity During Snowstorm!

    - by Mohan Prabhala
    Capgemini, one of the world's largest management consulting, outsourcing and professional services companies, is an Oracle Secure Global Desktop customer and uses it to provide secure, remote access to 1) corporate applications centralized in the datacenter and 2) desktops hosted on Oracle VDI. Earlier this month, one of Capgemini's government customers in Holland were advised to avoid traveling to work, due to a heavy snowstorm. This resulted in a lot of employees working from home. Thankfully due to their deployment of the Oracle Secure Global Desktop gateway, employees were able to easily access their corporate applications and desktops from home and anywhere outside of their office. Capgemini reports that during the days of the snowstorm, a record number of users leveraged Oracle Secure Global Desktop (servers and gateway). Despite this record usage, Oracle Secure Global Desktop remained perfectly stable and allowed users to seamlessly access their applications and desktops. This is a great example of how Oracle Secure Global Desktop allows employee productivity and business continuity even during severe weather conditions such as snowstorms. We are delighted to have enabled business continuity for Capgemini's customers, and look forward to our continued relationship with Capgemini. This blog has been approved for posting by Capgemini.

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  • Oracle?BI??????

    - by ?? ?? (Noriko Takada)
    Oracle????? BI?????????????? Oracle BI Oracle Essbase Oracle BI Standard Edition (Oracle Discoverer) Oracle BI Applications   ?????????????????????   ?1. Oracle BI??????(?)Oracle BI 11g????!????????????????????Siebel???????11g????Oracle????????????? Oracle BI?????????????????????? Oracle BI Suite Enterprise Edition Plus Oracle BI Standard Edition One Oracle BI Foundation Suite 3????Foundation Suite??????BI 11g???????????????????????Essbase??????????????????????????????????????????BI Publisher??????? ???????????????????????Oracle Direct????????????? SE One????????????????????????????   ?2. Oracle Essbase????Hyperion??????????????????? EPM???????????????????Oracle BI 11g?????Essbase?????????????????????????ROLAP?MOLAP?????Oracle BI 11g???????????·????????   ?3. Oracle Discoverer???????Oracle???????BI?????   ?4. Oracle BI Applications???Oracle BI?????????????????????????? ?????????????????????ETL???BI??????????????

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  • Oracle Utilities Application Framework future feature deprecation

    - by Paula Speranza-Hadley
    From time to time, existing functionality is replaced with alternative features to offer greater flexibility and standardization. In Oracle Utilities Application Framework V4.2.0.0.0 the following features are being announced for deprecation in the next release or have been previously announced and are not being delivered with this version of the Oracle Utilities Application Framework: ·         No SQL Server Support – Oracle Utilities Application Framework V4.2.0.0.0 or above does not ship with any support for SQL Server. ·         No MPL Support – Oracle Utilities Application Framework V4.2.0.0.0 or above does not ship with the Multi-Purpose Listener (MPL) component of the XML Application Integration (XAI) component. Customers using the MPL should migrate to Oracle Service Bus. ·         No provided Crystal Reports/Business Objects Interface – Oracle Utilities Application Framework V4.2.0.0.0 or above does not ship with a supported Crystal Reports/Business Objects Interface. This facility is now available as downloadable customization for existing or new customers. Responsibility for maintenance and new features is now individual customer's responsibility. ·         XAI Servlet deprecation – The XAI Servlet (xaiserver and classicxai) will be removed in the next release of the Oracle Utilities Application Framework. Customers are encouraged to migrate to the native Web Services Support as outlined in XAI Best Practices whitepaper available from My Oracle Support (Doc Id: 942074.1). ·         ConfigLab deprecation – The ConfigLab facility will be removed in the next release of Oracle Utilities Application Framework for products it is shipped with. Customers are recommended to migrate to the Configuration Migration Assistant which provides the same and more functionality.   ·         Archiving deprecation – The inbuilt Archiving has been removed from Oracle Utilities Application Framework V4.2.0.0.0 or above, for products it is shipped with. Customers considering Archiving solution should migrate to the Information Lifecycle Management based solution provided for your product. ·         DISTRIBUTED batch execution mode deprecation – The DISTRIBUTED execution mode used by the batch component of the Oracle Utilities Application Framework will be deprecated in the next release of the Oracle Utilities Application Framework. Customers using DISTRUBUTED mode should migrate to CLUSTERED mode as outlined in the Batch Best Practices For Oracle Utilities Application Framework Based Products whitepaper available from My Oracle Support (Doc Id: 836362.1). ·         XAI Schema Editor deprecation – The XAI Schema Editor which is a component of the Oracle Utilities Software Development Kit will be removed in the next release of the Oracle Utilities Application Framework. Customers should migrate their existing schemas to Business Object based schemas and use the browser based Schema Editor instead.  

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  • Database Developer - October 2013 issue: Download Database 12c and related products

    - by Javier Puerta
    The October issue of the Database Application Developer  newsletter is now available. The focus of this issue is on downloads of Database 12c and related products. (Full newsletter here) Get Ready to Download, Deploy and Develop for Oracle Database 12c This month we're focused on downloads. We've rounded up the top developer releases (both early adopter and BETA releases) and the articles that will help you do more with Oracle 12c. See the technical content that will help you get started. If you're ready...Away we go! — Laura Ramsey, Database and Developer Community, Oracle Technology Network Team FEATURED DOWNLOADS Download: Oracle Database 12c According Tom Kyte, the Oracle 12c version has some of the biggest enhancements to the core database since version 6 - Check it out for yourself. Download: Oracle SQL Developer 4.0 Early Adopter 2 is Here Oracle SQL Developer is a free IDE that simplifies the development and management of Oracle Database. It is a complete end-to-end development platform for your PL/SQL applications that features a worksheet for running queries and scripts, a DBA console for managing the database, a reports interface, a complete data modeling solution and a migration platform for moving your 3rd party databases to Oracle.  If you are interested in checking out this new early adopter version,Oracle SQL Developer 4.0 EA is the place to go. Download: Oracle 12c Multitenant Self Provisioning Application -BETA- The -BETA- is here. The Multitenant self provisioning Application is an easy and productive way for DBAs and Developers to get familiar with powerful PDB features including create, clone, plug and unplug.   No better time to start playing with PDBs. Oracle 12c Multitenant Self Provisioning Application. Download: New! Updates to Oracle Data Integration Portfolio Oracle GoldenGate 12c and Oracle Data Integrator 12c is now available. From Real-Time data integration, transactional change data capture, data replication, transformations....to hi-volume, high-performance batch loads, event-driven, trickle-feed integration process..its now available. Go here all the details and links to downloads...and Congratulations Data Integration Team!. Download: Oracle VM Templates for Oracle 12c Features Support for Single Instance, Oracle Restart and Oracle RAC Support for all current Oracle Database 11.2 versions as well as Oracle 12c on Oracle Linux 5 Update 9 & Oracle Linux 6 Update 4. The Oracle 12c templates allow end-to-end automation for Flex Cluster, Flex ASM and PDBs. See how the Deploycluster tool was updated to support Single Instance and the new Oracle 12c features. Oracle VM Templates for Oracle Database. Download: Oracle SQL Developer Data Modeler 4.0 EA 3 If you're looking for a datamodeling and database design tool that provides an environment for capturing, modeling, managing and exploiting metadata, it's time to check out Oracle SQL Developer Data Modeler. Oracle SQL Developer Data Modeler 4.0 EA V3 is here.

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  • Oracle Utilities Application Framework V4.2.0.0.0 Released

    - by ACShorten
    The Oracle Utilities Application Framework V4.2.0.0.0 has been released with Oracle Utilities Customer Care And Billing V2.4. This release includes new functionality and updates to existing functionality and will be progressively released across the Oracle Utilities applications. The release is quite substantial with lots of new and exciting changes. The release notes shipped with the product includes a summary of the changes implemented in V4.2.0.0.0. They include the following: Configuration Migration Assistant (CMA) - A new data management capability to allow you to export and import Configuration Data from one environment to another with support for Approval/Rejection of individual changes. Database Connection Tagging - Additional tags have been added to the database connection to allow database administrators, Oracle Enterprise Manager and other Oracle technology the ability to monitor and use individual database connection information. Native Support for Oracle WebLogic - In the past the Oracle Utilities Application Framework used Oracle WebLogic in embedded mode, and now, to support advanced configuration and the ExaLogic platform, we are adding Native Support for Oracle WebLogic as configuration option. Native Web Services Support - In the past the Oracle Utilities Application Framework supplied a servlet to handle Web Services calls and now we offer an alternative to use the native Web Services capability of Oracle WebLogic. This allows for enhanced clustering, a greater level of Web Service standards support, enchanced security options and the ability to use the Web Services management capabilities in Oracle WebLogic to implement higher levels of management including defining additional security rules to control access to individual Web Services. XML Data Type Support - Oracle Utilities Application Framework now allows implementors to define XML Data types used in Oracle in the definition of custom objects to take advantage of XQuery and other XML features. Fuzzy Operator Support - Oracle Utilities Application Framework supports the use of the fuzzy operator in conjunction with Oracle Text to take advantage of the fuzzy searching capabilities within the database. Global Batch View - A new JMX based API has been implemented to allow JSR120 compliant consoles the ability to view batch execution across all threadpools in the Coherence based Named Cache Cluster. Portal Personalization - It is now possible to store the runtime customizations of query zones such as preferred sorting, field order and filters to reuse as personal preferences each time that zone is used. These are just the major changes and there are quite a few more that have been delivered (and more to come in the service packs!!). Over the next few weeks we will be publishing new whitepapers and new entries in this blog outlining new facilities that you want to take advantage of.

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  • Free Webcast: Oracle's Data Quality Solutions for Oracle Siebel CRM

    - by andrea.mulder
    Do you want to maximize cross-sell and upsell opportunities? Boost call center productivity? Reduce marketing costs? Improve customer retention? I believe the appropriate answers are "yes", "Yes", "YES", and "YES!!!" Attend this free webcast Oracle's Data Quality Solutions for Siebel CRM on Thursday, March 3rd at 11am PT and learn how to get more value out of your current Siebel CRM investment. Register today!

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  • Oracle GoldenGate 11gR2 New Feature: Integrated Capture

    - by Doug Reid
    0 false 18 pt 18 pt 0 0 false false false /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:"Times New Roman"; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin;} With the release of Oracle GoldenGate 11gR2, the Product Management team is very excited about the addition of Integrated Capture for the Oracle platform. Integrated capture is unique in the industry and unique to the Oracle database. It is not available on any other database platform. This new feature moves GoldenGate’s capture capabilities closer to the Oracle Database engine and is the foundation for Oracle GoldenGate on the Oracle Database platform over the long term. It is important to note that Integrated Capture does not replace our classic Capture process. Both are available on the Oracle Database platform. The Integrated Capture mechanism relies on Oracle’s internal log parsing and processing to capture DML transactions. By moving closer to the Oracle Database engine, Oracle GoldenGate can take advantage of new Oracle Database features and functionality more quickly. For example, this new mechanism allows GoldenGate to support advanced features such as compression. Integrated Capture provides support for all flavors of Oracle compression, including hybrid columnar compression (EHCC) on Exadata, where as our “Classic” capture would not. Integrated Capture supports two different deployment configurations; On-Source and Downstream. The on-source deployment model is what most customers are familiar with. Oracle GoldenGate is executing on the database server capturing changes in real time. This is the default deployment method. The other option is downstream, where the source database and the Oracle GoldenGate Capture process are on different machines. This method effectively off-loads the processing requirements to a second machine. Customers may choose which option they prefer based on their requirements.   Additional information on Integrated Capture can be found in our documentation and the white paper “Oracle GoldenGate for Oracle”.

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  • ADF Mobile @ Oracle Open World 2012 - A Look Back...

    - by Joe Huang
    Hi, everyone: It's been a little over two weeks since the end of Oracle Open World 2012, and hope everyone has recovered sufficiently.  We have seen a tremendous amount of coverage on Oracle ADF Mobile during this Oracle Open World.  For starters, ADF Mobile demo booth was positioned in the Oracle Red Lounge in Moscone North, where all new and innovative technologies are being demonstrated.  The booth is liternally out front and the first booth in the area, and we had a lot of interested attendees talking to us.  It feels like ADF Mobile has finally arrived on the big stage. There are numerous sessions and hands on labs that covers ADF Mobile.  Details can be found in Oracle Open World page.   The Oracle Cloud: Oracle's Cloud Platofrm and Application Strategy by Thomas Kurian (Keynote) Near the beginning of the keynote, showing a great analytics application built using ADF Mobile  Oracle Fusion Middleware Strategies Driving Business Innovation by Hasan Rizvi (Keynote) The Future of Development for Oracle Fusion—From Desktop to Mobile to Cloud by Chris Tonas (General Session) Co-presented with Accenture, an ADF Mobile Beta Partner Extend Oracle Fusion Apps to Tablets/Smartphones with Oracle Mobile Technology (General Session) Extend Oracle Applications to Mobile Devices with Oracle’s Mobile Technologies (General Session) Building Mobile Applications with Oracle Cloud (General Session) Mobile-Enable Oracle Fusion Middleware and Enterprise Applications with Oracle ADF (Conference Session) Co-presented with Infosys, an ADF Mobile Beta Partner Develop On-Device iPhone and iPad Apps Without Writing Any Objective-C Code (Oracle Develop Session) Mobile Apps for Oracle E-Business Suite with Oracle ADF Mobile and Oracle SOA Suite (Conference Session) Developing Applications for Mobile iOS and Android Devices with Oracle ADF Mobile (Hands on Lab) This lab was repeated 8 (!) times Build Mobile Applications for Oracle E-business Suite (Hands on Lab) It was an extremely busy Open World for the team, and we were in the middle of trying to release ADF Mobile!   By far, the most memorable event during Open World was the ADF Meett Up at the OTN Lounge, where beers were flowing (for a little while) and familiar names are finally matched with faces.  We also appreciate the opportunity to interview the attendees from New Caledonia - sorry we probably surprised you with the video record, and many thanks for coming through for us. I also want to thank my fellow ADF Mobile and Fusion Middleware team members - from product managers, engineers, and product marketing, everyone worked extremely hard to make this Open World a great success for ADF Mobile. I really enjoyed meeting everyone at Oracle Open World, at the booth, sessions, etc.   Now it's on to release ADF Mobile - for real! Thanks, Joe Huang PS: If this thread shows up on your RSS feed, please keep watching...

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  • Some Oracle VM 3 updates

    - by wcoekaer
    Today we did another patch set update for Oracle VM 3 (3.0.3-build 227). This can be downloaded from My Oracle Support as patch ID 14736185. There are quite a few updates in here and I highly recommend any Oracle VM 3 customer or user to install this update. This patch can be installed on top of Oracle VM 3.0 versions 3.0.2 and 3.0.3. The patch is cumulative for 3.0.3. So if you already installed patch update 1 (3.0.3-150) then this will just be incremental on top of that and brings you to 3.0.3-build 227. There is a readme file which contains the patchlist in the patch info. The following patches are released on ULN for Oracle VM server 3.0 : initscripts-8.45.30-2.100.18.el5.x86_64 The inittab file and the /etc/init.d scripts. kernel-ovs-2.6.32.21-45.6.x86_64 The Linux kernel kernel-ovs-firmware-2.6.32.21-45.6.x86_64 Firmware files used by the Linux kernel osc-oracle-ocfs2-0.1.0-35.el5.noarch Oracle Storage Connect ocfs2 Plugin osc-plugin-manager-1.2.8-9.el5.3.noarch Oracle Storage Connect Plugin Infrastructure osc-plugin-manager-devel-1.2.8-9.el5.3.noarch Oracle Storage Connect Plugin Development ovs-agent-3.0.3-41.6.x86_64 Agent for Oracle VM xen-4.0.0-81.el5.1.x86_64 Xen is a virtual machine monitor xen-devel-4.0.0-81.el5.1.x86_64 Development libraries for Xen tools xen-tools-4.0.0-81.el5.1.x86_64 Various tooling for the manipulation of Xen instances Errata emails will be sent in the next few days with details on the above updates. Or you will find them here. I also did an update of my Oracle VM utilities to 0.4.0. They are also available from My Oracle Support, patch ID 14736239. These utils can be unzipped and installed on the server running Oracle VM Manager. Typically in /u01/app/oracle/ovm-manager-3/ovm_utils. There is a set of man pages in /u01/app/oracle/ovm-manager-3/ovm_utils/man/man8. There now are 6 commands : ovm_vmcontrol : VM level operations ovm_servercontrol : server level operations ovm_vmdisks : virtual disk/physical location mapping for VM disks ovm_vmmessage : message passing utility between the manager and the VM tools (in the Oracle VM templates) ovm_repocontrol : repository level operations ovm_poolcontrol : pool level operations Some of the new changes : at a pool level, acknowledge events and cascade to servers and virtual machines with outstanding events at a pool level, do a rescan of the storage for fibrechannel/iscsi disks if you add new devices (it does this operation then on every running server) at a repository level, fixup a device if it had a failed create repository at a repository level, refresh the repository and this will update the free space in the UI for ocfs2 repositories at a server level, acknowledge server events and cascade to virtual machines if needed at a VM level, acknowledge VM events at a VM level, bind vcpus to cores with vcpuset/vcpuget Please see the man pages and remember that these tools are just written As Is - no SRs... (per the documentation) Hopefully they are useful.

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  • Consolidating Oracle E-Business Suite R12 on Oracle's SPARC SuperCluster

    - by Giri Mandalika
    An Optimized Solution for Oracle E-Business Suite (EBS) R12 12.1.3 is now available on oracle.com.     The Oracle Optimized Solution for Oracle E-Business Suite This solution was centered around the engineered system, SPARC SuperCluster T4-4. Check the business and technical white papers along with a bunch of relevant useful resources online at the above optimized solution page for EBS. What is an Optimized Solution? Oracle's Optimized Solutions are designed, tested and fully documented architectures that are tuned for optimal performance and availability. Optimized solutions are NOT pre-packaged, fully tuned, ready-to-install software bundles that can be downloaded and installed. An optimized solution is usually a well documented architecture that was thoroughly tested on a target platform. The technical white paper details the deployed application architecture along with various observations from installing the application on target platform to its behavior and performance in highly available and scalable configurations. Oracle E-Business Suite R12 Use Case Multiple E-Business Suite R12 12.1.3 application modules were tested in this optimized solution -- Financials (online - oracle forms & web requests), Order Management (online - oracle forms & web req uests) and HRMS (online - web requests & payroll batch). The solution will be updated with additional application modules, when they are available. Oracle Solaris Cluster is responsible for the high availability portion of the solution. Performance Data For the sake of completeness, test results were also documented in the optimized solution white paper. Those test results are mainly for educational purposes only. They give good sense of application behavior under the circumstances the application was tested. Since the major focus of the optimized solution is around highly available and scalable configurations, the application was configured to me et those criteria. Hence the documented test results are not directly comparable to any other E-Business Suite performance test results published by any vendor including Oracle. Such an attempt may lead to skewed, incorrect conclusions. Questions & Requests Feel free to direct your questions to the author of the white papers. If you are a potential customer who would like to test a specific E-Business Suite application module on any non-engineered syste m such as SPARC T4-X or engineered system such as SPARC SuperCluster, contact Oracle Solution Center.

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  • Sustainability Activities at Oracle OpenWorld

    - by Evelyn Neumayr
    Close to 50,000 participants will come to San Francisco for Oracle OpenWorld and JavaOne events, held September 30-October 4, 2012 at Moscone Center. Oracle is very conscious of the impact that these events have on the environment and, as part of its ongoing commitment to sustainability, has developed a sustainable event program-now in its fifth year-that aims to maximize positive benefits and minimize negative impacts in a variety of ways. Click here for more details. At the Oracle OpenWorld conference, there will be many sessions and even a hands-on lab which discuss the sustainability solutions that Oracle provides for our customers. I wanted to highlight a few of those sessions here so if you will be at Oracle OpenWorld, you can make sure to attend them. One of the most compelling sessions promises to be our “Eco-Enterprise Innovation Awards and the Business Case for Sustainability” session on Wednesday, October 3 from 10:15 a.m. to 11:15 a.m. in Moscone West 3005. Oracle Chairman of the Board Jeff Henley, Chief Sustainability Officer Jon Chorley, and other Oracle executives will honor select customers with Oracle's Eco-Enterprise Innovation award. This award recognizes customers and their respective partners who rely on Oracle products to support their green business practices in order to reduce their environmental impact, while improving business efficiencies and reducing costs. Another interesting session is the “Tracking, Reporting, and Reducing Environmental Impact with Oracle Solutions” which occurs on Monday, October 1 from 4:45 p.m. to 5:45 p.m. in Moscone West Room 2022. This session covers Oracle’s overall sustainability strategy as well as Oracle Environmental Accounting and Reporting (EA&R), which leverages Oracle ERP and BI solutions for accurate, efficient tracking of energy, emissions, and other environmental data. If you want more details, make sure to visit the hands-on lab titled “Oracle Environmental Accounting & Reporting for Integrated Sustainability Reporting”. This hour-long lab will take place on Tuesday, October 2 at 5:00 p.m. in the Marriott Marquis Hotel-Nob Hill CD. Here you can learn how to use Oracle EA&R to collect sustainability-related data in an efficient and reliable manner as part of existing business processes in Oracle E-Business Suite or JD Edwards Enterprise One. Register for this hands-on lab here.  

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  • AVIO Academy - ADF w/Oracle BPM

    - by BPMWarrior
    Oracle Platinum Partner AVIO Consulting is excited to announce the launch of the industry’s first ADF with Oracle BPM developer training program.  This training program is for any prospects or customers that could benefit from a better understanding of Oracle ADF and Oracle BPM.    Visit the AVIO Academy website for an in-depth description of the new ADF with Oracle BPM Workshop .     What it is: ·         Industry’s first ADF with Oracle BPM training program ·         3-day workshop showcasing application development using ADF with Oracle BPM Suite   Training Purpose: Teaches developers how to use Oracle Application Development Framework (ADF) with the Oracle Business Process Management (BPM) Suite.  The workshop is the only one of its kind on the market today.  During the course, students gain a better understanding of Oracle ADF, and the nuances of making it work with Oracle BPM.   Course Overview This course in AVIO’s BPM series, consists of 11 hands-on lessons designed specifically for developers.   It provides a comprehensive overview of ADF and Oracle BPM concepts, and step-by-step easy to follow instructions for creating and integrating ADF user interfaces with Oracle BPM processes.  Students leave the workshop with the working versions of the projects they build for their future reference.  Rather than just frantically clicking through the lessons, concepts are thoroughly explained and demonstrated.  Students leave understanding the best practices AVIO established during years of developing ADF solutions for Oracle BPM and SOA.   AVIO Academy This new workshop is offered through AVIO Academy, the only program with curriculum specifically developed for the most recent version of the Oracle BPM Suite. The academy specializes in hands-on role based training that uses an organization’s own processes for a more practical learning experience.   Visit the AVIO Academy website for an in-depth description of the new ADF with Oracle BPM Workshop. If you have any questions please contact Brandon Dean at [email protected]

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  • Oracle Could Lead In Cloud Business Apps Within Year

    - by Richard Lefebvre
    Below is the reprint from an article, writen by By Pete Barlas, Investor's Business Daily, published on Investorscom: Oracle (ORCL) is all but destined to become the largest seller of cloud business-software applications, analysts say, and perhaps within a year. What that means in the long run is much debated, though, as analysts aren't sure whether pricing competition might cut into profit or what other issues might develop in the fast-emerging cloud software field. But the database leader, which is either No. 1 or 2 to SAP (SAP) in business apps overall, simply has the size and scope to overtake current cloud business-app leader, Salesforce.com (CRM), analysts say. Oracle rolled out its first full suite of cloud applications on June 6. Cloud computing lets companies store data and apps on the Internet "cloud" and access it quickly and easily. The applications run the gamut of customer relationship management software to social networking sites for employees, partners and customers. For longtime software giants like Oracle, the cloud is a big switch. They get the great bulk of revenue from companies and other enterprises buying or licensing software that the customers keep on their own computer systems. Vendors also get annual maintenance fees. Analysts estimate Oracle is taking in a mere $1 billion or so a year from cloud-based software sales and services now. But while that's just a sliver of the company's $37 billion in sales last year, it's already about a third of the total sales for Salesforce, which is expected to end this year with some $3 billion in revenue. Operates In 145 Countries Oracle operates in more than 145 countries vs. about 70 for Salesforce. And Oracle has far more apps than Salesforce. Revenue doesn't equate to profit, but it's inevitable that huge Oracle will become the largest seller of cloud applications, says Trip Chowdhry, an analyst for Global Equities Research. "What Oracle has is global presence," he said. "They have two things driving the revenue: breadth of the offering and breadth of the distribution. You put those applications in those sales reps' hands and you get deployments not in just one country but several countries." At the June 6 event, Oracle CEO Larry Ellison emphasized that his company could and would beat Salesforce.com in head-to-head battles for customers. Oracle makes software to help companies manage such tasks as customer relationships, recruiting, supply chains, projects, finances and more. That range gives it an edge over all rivals, says Michael Fauscette, an analyst for research firm IDC.

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  • 2?????????????(Fusion Middleware??)

    - by rika.tokumichi
    ??????????OTN????????? ?????????????????????????????????????????????? ??????????????????????????????????????????????? ??????Fusion Middleware??2?1?~2?28?????????????! ??????????? 1?:Oracle WebLogic Server 11g?Download? 2?:Oracle JDeveloper 11g?Download? 3?:Oracle JRockit Mission Control 3.1.2?Download? 4?:Oracle SOA Suite 11g ?Download? 5?:Oracle WebLogic Server 10g?Download? (????2?1?~2?28?) 4??Oracle SOA Suite???????????!???????SOA??????????????????????????? OTN?????????? >2010?2??????????? SOA???????(?????????????)???PDF????Flash???????????????????? ???????: Oracle SOA Suite 11g ???? ??SOA????!!BPEL???? ??SOA??!! WEB???????? OTN ??? >SOA/BPM????? - ???????? - Web????????????SOA/BPM???????????????????????????????????????????????????????????????????????????????????????????????SOA/BPM???????????????? ???????? >Architect Center: SOA ??? ???????Java EE?SOA???????????????????????????? ????????????????????????????SOA?????????????????? ??????????SOA Suite 11g?SOA????????????????? >Java??????SOA (Oracle SOA Suite 11g R1 PS2???) >Oracle SOA Suite 11g R1 Patch Set 2 (11.1.1.3.0) ??? >(1) Oracle SOA Suite 11g R1?????????????????????? >>????SOA??????? ??????????????????????!

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  • Oracle Database 12c ?????(??10?29?)

    - by user763299
    ?????/??: ????????? Oracle Database 12c ?????,??????????????????????????????????,?????????? Oracle ????,???? Oracle ???????????????,???? Database 12c ??????????,??????????????????????????? ????????,???????????? Database 12c ???????????????: ? Oracle SQL Developer ?????????? ? Oracle SQL Developer ??????? ?? Oracle Enterprise Manager ?????????? ??? 2013?10?29? ??? ???????: ?? 13391606778 010-64418595-6056 Email:[email protected] ???? 09:00-09:15 ?? 09:15-10:15 ????:Oracle Database 12c ?? ???? Oracle Database 12c ???????????,???????????????????????????? 10:15-11:15 Oracle????????? 11:15-11:30 ?? 11:30-12:15 ????????? Oracle Database 12c ?? Oracle ?????????????????????????????? 12:15-12:30 ?? 12:30-13:30 ?? 13:30-14:15 ????:? Oracle SQL Developer ????????? ????????????????? - ?????????????? - ??????????? - ???????? 14:15-15:15 ????:? Oracle SQL Developer ???Data Redaction Data Redaction?????????????????: - ??Redaction?? - ??Redaction?? - ????Redaction?? - ??Redaction??????? - ??Redaction?? - ??Redaction?? 15:15-16:00 ????:?? Oracle Enterprise Manager Express ?????????? ??????: - ?? Oracle Enterprise Manager Express - ?? Oracle Enterprise Manager Express ??????? 16:00 ?? ??????????????,??????????????????????? ???? © 2013,??????/????????????? ???? | ????????? | ????

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  • ???????/???Web????????????!??????????????

    - by Yusuke.Yamamoto
    ????? ??:2010/11/04 ??:??????/?? ???????????????????·????????????????????????????????????????????????????????Web?????????????????????????????????????????????????????DB?? Oracle TimesTen In-Memory Database ???????????????????????????? ????????????????????????Oracle In-Memory Database Cache ?????Oracle TimesTen IMDB / Oracle IMDB Cache 11g ?????????? ????????? ????????????????? http://otndnld.oracle.co.jp/ondemand/otn-seminar/movie/TT11041100.wmv http://www.oracle.com/technology/global/jp/ondemand/otn-seminar/pdf/TimesTen_OrD_20101104_print.pdf

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  • Oracle SOA Governance EMEA Workshop for Partners & System Integrators: Nov 5-7th | Madrid, Spain

    - by Lionel Dubreuil
    The EMEA Fusion Middleware Product Management team is delighted to announce an exciting and a much-awaited workshop on our market-leading SOA Governance offering. Oracle SOA Governance solution is Oracle Fusion Middleware's strategic approach to governing SOA. Whether just embarking on an SOA program, or expanding from project or pilot to broader deployment, the Oracle SOA Governance solution closes the loop on measuring SOA success from project inception through to realization, and providing the proof of ROI on SOA. Would your prospects and customers like to: Align their SOA Vision and Execution Improve Decision Making Effectively Manage Business and Technology Change Enable Control Foster Enterprise-wide Collaboration Reduce Development Costs Track their SOA Investments and Returns Demonstrate business value and ROI of SOA This FREE hands-on workshop is dedicated to EMEA Partners & System Integrators (SIs). It'll be delivered by Oracle HQ Product Management and will primarily focus on : SOA Governance as a Strategy and Methodology Hands-on with Oracle Enterprise Repository (OER) and Oracle Service Registry (OSR) When, how and whom to position our SOA Governance offerings Our SOA Governance Rapid Start Service Hands-on sessions for the most popular customer use cases Seats are limited, book now - you cannot afford to miss this training! If you're interested please contact Yogesh Sontakke: [email protected].

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  • Easy and Rapid Deployment of Application Workloads with Oracle VM

    - by Antoinette O'Sullivan
    Oracle VM is designed for easy and rapid deployment of application workloads. In addition to allowing for rapid deployment of an entire application stack, Oracle VM now gives administrators more fine-grained control of the application payloads inside the virtual machine. To get started on Oracle VM Server for x86 or Oracle VM Server fo SPARC, what better solution than to take the corresponding training course. You can take this training from your own desk, by choosing from a selection of live-virtual events already on the schedule on the Oracle University Portal. Alternatively, you can travel to an education center to take these courses. Below is a selection of in-class events already on the schedule for each course: Oracle VM Administration: Oracle VM Server for x86  Location  Date  Delivery Language  Paris, France  11 December 2013  French  Rome, Italy  22 April 2014  Italian  Budapest, Hungary  4 November 2013  Hungarian  Riga, Latvia  3 February 2014  Latvian  Oslo, Norway  9 December 2013  English  Warsaw, Poland  12 February 2014  Polish  Ljubjana, Slovenia  25 November 2013 Slovenian   Barcelona, Spain  29 October 2013  Spanish  Istanbul, Turkey  23 December 2013  Turkish  Cairo, Egypt  1 December 2013  Arabic  Johannesburg, South Africa  9 December 2013   English   Melbourne, Australia  12 February 2014  English  Sydney, Australia  25 November 2013   English   Singapore 27 November 2013    English   Montreal, Canada 18 February 2014  English  Ottawa, Canada  18 February 2014  English  Toronto, Canada  18 February 2014  English  Phoenix, AZ, United States  18 February 2014   English   Sacramento, CA, United States 18 February 2014    English   San Francisco, CA, United States 18 February 2014   English  San Jose, CA, United States  18 February 2014  English  Denver, CO, United States 22 January 2014   English  Roseville, MN, United States 10 February 2014    English   Edison, NJ, United States  18 February 2014  English  King of Prussia, PA, United States  18 February 2014  English  Reston, VA, United States  26 March 2014  English Oracle VM Server for SPARC: Installation and Configuration  Location  Date  Delivery Language  Prague, Czech Republic  2 December 2013  Czech  Paris, France  9 December 2013  French  Utrecht, Netherlands  9 December 2013  Dutch  Madrid, Spain  28 November 2013  Spanish  Dubai, United Arab Emirates  5 February 2014  English  Melbourne, Australia  31 October 2013  English  Sydney, Australia  10 February 2014  English  Tokyo, Japan  6 February 2014  Japanese  Petaling Jaya, Malaysia  23 December 2013  English  Auckland, New Zealand  21 November 2013  English  Singapore  7 November 2013  English  Toronto, Canada  25 November 2013  English  Sacramento, CA, United States  2 December 2013  English  San Francisco, CA, United States  2 December 2013  English  San Jose, CA, United States  2 December 2013  English  Caracas, Venezuela 5 November 2013   Spanish

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  • Cloud Apps News @#OOW12

    - by Natalia Rachelson
    All eyes were on Oracle this past week and the news cycle was in full swing. What better time to make some key announcements that were guaranteed to create buzz ... and so we did. The name of the game was Cloud! Here are the key Cloud announcements for Apps, which included Fusion Tap that enables mobility across all Cloud Apps, HCM customer momentum in the Cloud, and our very first ERP Cloud Services customer. Oracle Unveils Oracle Fusion Tap for the iPadOracle Fusion Tap - Productivity Amplified Anywhere, Anytime "Both the enterprise and technology providers must recognize the need to innovate and adapt for the increasing mobility of the workforce - not just for sales teams, but across the organization," said Carter Lusher, Research Fellow and Chief Analyst of Enterprise Applications Ecosystem, Ovum. "A mobile application that quickly and powerfully allows employees to make connections, analyze data, and complete activities at any time and wherever they may be located drives new levels of business value and enhances efficiency. Frankly, mobile access is no longer a 'nice to have' but a 'must have.'"  "The mobile workforce is a business reality, and Oracle Fusion Tap is an example of how Oracle delivers mobile and cloud innovations that fundamentally improve productivity and how we work," said Chris Leone, Senior Vice President of Application Development, Oracle. "With Oracle Fusion Tap users will have an all-in-one, easily extensible app that puts mission-critical data and colleague connection at their fingertips." The entire release is available here http://www.oracle.com/us/corporate/press/1855392 Customers Live on Oracle Fusion Human Capital ManagementOracle HCM Cloud Service Helps Power HR's Contribution to the Business "More than 25 of the 100-plus customers who have selected Oracle Fusion Human Capital Management (HCM) are already live. Ardent Leisure, Peach Aviation, Toshiba Medical Systems and Zillow have deployed Oracle HCM Cloud Service and are using it to transform their HR operations. They join companies such as Principal Financial Group and Elizabeth Arden, who are already using Oracle HCM Cloud Service to help manage international growth and deliver pervasive, role-based, configurable solutions to their employees. With these recent go-lives, Oracle takes a leading position in successfully bringing live HCM customers in the cloud."  "As a technology company, Zillow looked to a partner who could scale with us. Zillow has gone live on Oracle HCM Cloud Service, which will give us the ability automate and streamline HR operations for our employees in the near future," said Sarah Bilton, Senior Director HR, Zillow. Read the entire release here http://www.oracle.com/us/corporate/press/1859573 Lending Club Selects Oracle ERP Cloud Service to Help Increase Insight and EfficienciesOracle ERP Cloud Service Provides an Open Architecture, Best-of-Breed Decision-Making, and Scalability in the Cloud "Lending Club, the leading platform for investing in and obtaining personal loans, has selected Oracle ERP Cloud Service to help improve decision-making and workflow, implement robust reporting, and take advantage of the inherent scalability and cost savings provided by the cloud. With more than 76,000 borrowers and 90,000 investors Lending Club utilizes technology and innovation to reduce the cost of traditional banking and offer borrowers better rates and investors better returns.  After an extensive search, Lending Club selected Oracle ERP Cloud Service due to the breadth and depth of capabilities and ongoing innovation of Oracle ERP Cloud Service, as well as Oracle's open architecture, industry leadership and commitment to partners." "Lending Club is an innovative, data-intensive, high-growth company and we needed a solution and partner that could match us," said Carrie Dolan, CFO, Lending Club. "We conducted a thorough review of our options, and Oracle ERP Cloud Service was the clear winner in terms of capabilities and business value as well as commitment to us as a customer." Read the entire release here http://www.oracle.com/us/corporate/press/1859020

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  • HealthSouth Upgrades to Oracle Database 11g Release 2 and Oracle RAC

    - by jenny.gelhausen
    HealthSouth Corporation, the nation's largest provider of inpatient rehabilitation services, has upgraded to Oracle Database 11g Release 2 underneath PeopleSoft Enterprise Human Capital Management. Additionally, HealthSouth improved the availability and performance of its Oracle PeopleSoft Enterprise applications and Enterprise Data Warehouse using Oracle Database 11g and Oracle Real Application Clusters. Oracle Database options -- Oracle Advanced Compression and Oracle Partitioning are key to HealthSouth's data lifecycle management practices and to utilizing storage systems more efficiently. Using compression on both partitioned as well as non-partitioned tables in its data warehouse, HealthSouth has seen a 4X storage reduction without any cost to performance. "Oracle Database 11g, along with Oracle Real Application Clusters, Advanced Compression and Partitioning, all lend themselves to delivering highly available, performant data warehousing," said Henry Lovoy, Data Manager, HealthSouth Corporation. Press Release var gaJsHost = (("https:" == document.location.protocol) ? "https://ssl." : "http://www."); document.write(unescape("%3Cscript src='" + gaJsHost + "google-analytics.com/ga.js' type='text/javascript'%3E%3C/script%3E")); try { var pageTracker = _gat._getTracker("UA-13185312-1"); pageTracker._trackPageview(); } catch(err) {}

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  • WebLogic JDBC Use of Oracle Wallet for SSL

    - by Steve Felts
    Introduction Secure Sockets Layer (SSL) can be used to secure the connection between the middle tier “client”, WebLogic Server (WLS) in this case, and the Oracle database server.  Data between WLS and database can be encrypted.  The server can be authenticated so you have proof that the database can be trusted by validating a certificate from the server.  The client can be authenticated so that the database only accepts connections from clients that it trusts. Similar to the discussion in an earlier article about using the Oracle wallet for database credentials, the Oracle wallet can also be used with SSL to store the keys and certificates.  By using it correctly, clear text passwords can be eliminated from the JDBC configuration and client/server configuration can be simplified by sharing the wallet across multiple datasources. There is a very good Oracle Technical White Paper on using SSL with the Oracle thin driver at http://www.oracle.com/technetwork/database/enterprise-edition/wp-oracle-jdbc-thin-ssl-130128.pdf [LINK1].  The link http://www.oracle.com/technetwork/middleware/weblogic/index-087556.html [LINK2] describes how to use WebLogic Server with Oracle JDBC Driver SSL. The information in this article is a guide on what steps need to be taken in the variety of available options; use the links above for details. SSL from the driver to the database server is basically turned on by specifying a protocol of “tcps” in the URL.  However, there is a fair amount of setup needed.  Also remember that there is an overhead in performance. Creating the wallets The common use cases are 1. “data encryption and server-only authentication”, requiring just a trust store, or 2. “data encryption and authentication of both tiers” (client and server), requiring a trust store and a key store. It is recommended to use the auto-login wallet type so that clear text passwords are not needed in the datasource configuration to open the wallet.  The store type for an auto-login wallet is “SSO” (Single Sign On), not “JKS” or “PKCS12” as in [LINK2].  The file name is “cwallet.sso”. Wallets are created using the orapki tool.  They need to be created based on the usage (encryption and/or authentication).  This is discussed in detail in [LINK1] in Appendix B or in the Advanced Security Administrator’s Guide of the Database documentation. Database Server Configuration It is necessary to update the sqlnet.ora and listener.ora files with the directory location of the wallet using WALLET_LOCATION.  These files also indicate whether or not SSL_CLIENT_AUTHENTICATION is being used (true or false). The Oracle Listener must also be configured to use the TCPS protocol.  The recommended port is 2484. LISTENER = (ADDRESS_LIST= (ADDRESS=(PROTOCOL=tcps)(HOST=servername)(PORT=2484))) WebLogic Server Classpath The WebLogic Server CLASSPATH must have three additional security files. The files that need to be added to the WLS CLASSPATH are $MW_HOME/modules/com.oracle.osdt_cert_1.0.0.0.jar $MW_HOME/modules/com.oracle.osdt_core_1.0.0.0.jar $MW_HOME/modules/com.oracle.oraclepki_1.0.0.0.jar One way to do this is to add them to PRE_CLASSPATH environment variable for use with the standard WebLogic scripts. Setting the Oracle Security Provider It’s necessary to enable the Oracle PKI provider on the client side.  This can either be done statically by updating the java.security file under the JRE or dynamically by setting it in a WLS startup class using java.security.Security.insertProviderAt(new oracle.security.pki.OraclePKIProvider (), 3); See the full example of the startup class in [LINK2]. Datasource Configuration When creating a WLS datasource, set the PROTOCOL in the URL to tcps as in the following. jdbc:oracle:thin:@(DESCRIPTION=(ADDRESS=(PROTOCOL=tcps)(HOST=host)(PORT=port))(CONNECT_DATA=(SERVICE_NAME=myservice))) For encryption and server authentication, use the datasource connection properties: - javax.net.ssl.trustStore=location of wallet file on the client - javax.net.ssl.trustStoreType=”SSO” For client authentication, use the datasource connection properties: - javax.net.ssl.keyStore=location of wallet file on the client - javax.net.ssl.keyStoreType=”SSO” Note that the driver connection properties for the wallet require a file name, not a directory name. Active GridLink ONS over SSL For completeness, there is another SSL usage for WLS datasources.  The communication with the Oracle Notification Service (ONS) for load balancing information and node up/down events can use SSL also. Create an auto-login wallet and use the wallet on the client and server.  The following is a sample sequence to create a test wallet for use with ONS. orapki wallet create -wallet ons -auto_login -pwd ONS_Wallet orapki wallet add -wallet ons -dn "CN=ons_test,C=US" -keysize 1024 -self_signed -validity 9999 -pwd ONS_Wallet orapki wallet export -wallet ons -dn "CN=ons_test,C=US" -cert ons/cert.txt -pwd ONS_Wallet On the database server side, it’s necessary to define the walletfile directory in the file $CRS_HOME/opmn/conf/ons.config and run onsctl stop/start. When configuring an Active GridLink datasource, the connection to the ONS must be defined.  In addition to the host and port, the wallet file directory must be specified.  By not giving a password, a SSO wallet is assumed. Summary To use SSL with the Oracle thin driver without any clear text passwords, use an SSO Oracle Wallet.  SSL support in the Oracle thin driver is available starting in 10g Release 2.

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  • Highlights from the Oracle Customer Experience Summit @ OpenWorld

    - by Richard Lefebvre
    The Oracle Customer Experience Summit was the first-ever event covering the full breadth of Oracle's CX portfolio -- Marketing, Sales, Commerce, and Service. The purpose of the Summit was to articulate the customer experience imperative and to showcase the suite of Oracle products that can help our customers create the best possible customer experience. This topic has always been a very important one, but now that there are so many alternative companies to do business with and because people have such public ways to voice their displeasure, it's necessary for vendors to have multiple listening posts in place to gauge consumer sentiment. They need to know what is going on in real time and be able to react quickly to turn negative situations into positive ones. Those can then be shared in a social manner to enhance the brand and turn the customer into a repeat customer. The Summit was focused on Oracle's portfolio of products and entirely dedicated to customers who are committed to building great customer experiences within their businesses. Rather than DBAs, the attendees were business people looking to collaborate with other like-minded experts and find out how Oracle can help in terms of technology, best practices, and expertise. The event was at the Westin St. Francis Hotel in San Francisco as part of Oracle OpenWorld. We had eight hundred people attend, which was great for the first year. Next year, there's no doubt in my mind, we can raise that number to 5,000. Alignment and Logic Oracle's Customer Experience portfolio is made up of a combination of acquired and organic products owned by many people who are new to Oracle. We include homegrown Fusion CRM, as well as RightNow, Inquira, OPA, Vitrue, ATG, Endeca, and many others. The attendees knew of the acquisitions, so naturally they wanted to see how the products all fit together and hear the logic behind the portfolio. To tell them about our alignment, we needed to be aligned. To accomplish that, a cross functional team at Oracle agreed on the messaging so that every single Oracle presenter could cover the big picture before going deep into a product or topic. Talking about the full suite of products in one session produced overflow value for other products. And even though this internal coordination was a huge effort, everyone saw the value for our customers and for our long-term cooperation and success. Keynotes, Workshops, and Tents of Innovation We scored by having Seth Godin as our keynote speaker ? always provocative and popular. The opening keynote was a session orchestrated by Mark Hurd, Anthony Lye, and me. Mark set the stage by giving real-world examples of bad customer experiences, Anthony clearly articulated the business imperative for addressing these experiences, and I brought it all to life by taking the audience around the Customer Lifecycle and showing demos and videos, with partners included at each of the stops around the lifecycle. Brian Curran, a VP for RightNow Product Strategy, presented a session that was in high demand called The Economics of Customer Experience. People loved hearing how to build a business case and justify the cost of building a better customer experience. John Kembel, another VP for RightNow Product Strategy, held a workshop that customers raved about. It was based on the journey mapping methodology he created, which is a way to talk to customers about where they want to make improvements to their customers' experiences. He divided the audience into groups led by facilitators. Each person had the opportunity to engage with experts and peers and construct some real takeaways. The conference hotel was across from Union Square so we used that space to set up Innovation Tents. During the day we served lunch in the tents and partners showed their different innovative ideas. It was very interesting to see all the technologies and advancements. It also gave people a place to mix and mingle and to think about the fringe of where we could all take these ideas. Product Portfolio Plus Thought Leadership Of course there is always room for improvement, but the feedback on the format of the conference was positive. Ninety percent of the sessions had either a partner or a customer teamed with an Oracle presenter. The presentations weren't dry, one-way information dumps, but more interactive. I just followed up with a CEO who attended the conference with his Head of Marketing. He told me that they are using John Kembel's journey mapping methodology across the organization to pull people together. This sort of thought leadership in these highly competitive areas gives Oracle permission to engage around the technology. We have to differentiate ourselves and it's harder to do on the product side because everyone looks the same on paper. But on thought leadership ? we can, and did, take some really big steps. David Vap Group Vice President Oracle Applications Product Development

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  • Introducing Oracle User Productivity Kit (UPK) 12.1 Thursday 26th June 2014 – Oracle, Reading, Berkshire

    - by Kathryn Lustenberger
    Join Oracle UPK Product Management and Product Development In conjunction with Larmer Brown Register Now v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} table.MsoTableGrid {mso-style-name:"Table Grid"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-priority:59; mso-style-unhide:no; border:solid windowtext 1.0pt; mso-border-alt:solid windowtext .5pt; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-border-insideh:.5pt solid windowtext; mso-border-insidev:.5pt solid windowtext; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} UPK Client Event – Introducing v12.1 Thursday 26th June 2014 Oracle Thames Valley Park, Reading, Berkshire Agenda Time Session 10.00am Registration and Coffee 10.30am Introductions and Objectives TWIN TRACK SESSION 10.45am Introduction to UPK (Standard) Version 12.1 Overview and Demonstration for delegates new to UPK Upgrading to UPK (Standard) Version 12.1 Demonstration of the latest release, for delegates with experience of UPK 12.25pm Q&A An opportunity for delegates to raise specific questions about the tool Q&A An opportunity for delegates to raise specific questions about the latest release 12.45pm Lunch 1.30pm Larmer Brown Development Tracker Larmer Brown’s Development Tracker addresses the challenge of ensuring that a Content Development Project will meet agreed deadlines, identifying risks with sufficient notice to take action 1.50pm Case Study How the Development Tracker addressed this client’s requirement to track, monitor and report progress on a large-scale implementation Project 2.10pm Larmer Brown Library Content for UPK This session will showcase some of Larmer Brown’s content library and consider how pre-built content can be used to your advantage 2.30pm Coffee Break 2.45pm Making the most of UPK Professional This presentation and demonstration seeks to unlock the potential of UPK Professional for those that may not be fully utilising the tool   3.20pm Case Study How this client has utilised the tracking and reporting features within UPK Professional 3.40pm Summary and Conclusions 4.00pm Close

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