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  • NHibernate Pitfalls: Fetch and Paging

    - by Ricardo Peres
    This is part of a series of posts about NHibernate Pitfalls. See the entire collection here. NHibernate allows you to force loading additional references (many to one, one to one) or collections (one to many, many to many) in a query. You must know, however, that this is incompatible with paging. It’s easy to see why. Let’s say you want to get 5 products starting on the fifth, you can issue the following LINQ query: 1: session.Query<Product>().Take(5).Skip(5).ToList(); Will product this SQL in SQL Server: 1: SELECT 2: TOP (@p0) product1_4_, 3: name4_, 4: price4_ 5: FROM 6: (select 7: product0_.product_id as product1_4_, 8: product0_.name as name4_, 9: product0_.price as price4_, 10: ROW_NUMBER() OVER( 11: ORDER BY 12: CURRENT_TIMESTAMP) as __hibernate_sort_row 13: from 14: product product0_) as query 15: WHERE 16: query.__hibernate_sort_row > @p1 17: ORDER BY If, however, you wanted to bring as well the associated order details, you might be tempted to try this: 1: session.Query<Product>().Fetch(x => x.OrderDetails).Take(5).Skip(5).ToList(); Which, in turn, will produce this SQL: 1: SELECT 2: TOP (@p0) product1_4_0_, 3: order1_3_1_, 4: name4_0_, 5: price4_0_, 6: order2_3_1_, 7: product3_3_1_, 8: quantity3_1_, 9: product3_0__, 10: order1_0__ 11: FROM 12: (select 13: product0_.product_id as product1_4_0_, 14: orderdetai1_.order_detail_id as order1_3_1_, 15: product0_.name as name4_0_, 16: product0_.price as price4_0_, 17: orderdetai1_.order_id as order2_3_1_, 18: orderdetai1_.product_id as product3_3_1_, 19: orderdetai1_.quantity as quantity3_1_, 20: orderdetai1_.product_id as product3_0__, 21: orderdetai1_.order_detail_id as order1_0__, 22: ROW_NUMBER() OVER( 23: ORDER BY 24: CURRENT_TIMESTAMP) as __hibernate_sort_row 25: from 26: product product0_ 27: left outer join 28: order_detail orderdetai1_ 29: on product0_.product_id=orderdetai1_.product_id 30: ) as query 31: WHERE 32: query.__hibernate_sort_row > @p1 33: ORDER BY 34: query.__hibernate_sort_row; However, because of the JOIN, what happens is that, if your products have more than one order details, you will get several records – one per order detail – per product, which means that pagination will be broken. There is an workaround, which forces you to write your LINQ query in another way: 1: session.Query<OrderDetail>().Where(x => session.Query<Product>().Select(y => y.ProductId).Take(5).Skip(5).Contains(x.Product.ProductId)).Select(x => x.Product).ToList() Or, using HQL: 1: session.CreateQuery("select od.Product from OrderDetail od where od.Product.ProductId in (select p.ProductId from Product p skip 5 take 5)").List<Product>(); The generated SQL will then be: 1: select 2: product1_.product_id as product1_4_, 3: product1_.name as name4_, 4: product1_.price as price4_ 5: from 6: order_detail orderdetai0_ 7: left outer join 8: product product1_ 9: on orderdetai0_.product_id=product1_.product_id 10: where 11: orderdetai0_.product_id in ( 12: SELECT 13: TOP (@p0) product_id 14: FROM 15: (select 16: product2_.product_id, 17: ROW_NUMBER() OVER( 18: ORDER BY 19: CURRENT_TIMESTAMP) as __hibernate_sort_row 20: from 21: product product2_) as query 22: WHERE 23: query.__hibernate_sort_row > @p1 24: ORDER BY 25: query.__hibernate_sort_row); Which will get you what you want: for 5 products, all of their order details.

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  • Oracle Enterprise Manager 11g is Here!

    - by chung.wu
    We hope that you enjoyed the launch event. If you missed it, you may still watch it via our on demand webcast, which is being produced and will be posted very shortly. 11gR1 is a major release of Oracle Enterprise Manager, and as one would expect from a big release, there are many new capabilities that appeal to a broad set of audience. Before going into the laundry list of new features, let's talk about the key themes for this release to put things in perspective. First, this release is about Business Driven Application Management. The traditional paradigm of component centric systems management simply cannot satisfy the management needs of modern distributed applications, as they do not provide adequate visibility of whether these applications are truly meeting the service level expectations of the business users. Business Driven Application Management helps IT manage applications according to the needs of the business users so that valuable IT resources can be better focused to help deliver better business results. To support Business Driven Application Management, 11gR1 builds on the work that we started in 10g to provide better support for user experience management. This capability helps IT better understand how users use applications and the experience that the applications provide so that IT can take actions to help end users get their work done more effectively. In addition, this release also delivers improved business transaction management capabilities to make it faster and easier to understand and troubleshoot transaction problems that impact end user experience. Second, this release includes strengthened Integrated Application-to-Disk Management. Every component of an application environment, from the application logic to the application server, to database, host machines and storage devices, etc... can affect end user experience. After user experience improvement needs are identified, IT needs tools that can be used do deep dive diagnostics for each of the application environment component, analyze configurations and deploy changes. Enterprise Manager 11gR1 extends coverage of key application environment components to include full support for Oracle Database 11gR2, Exadata V2, and Fusion Middleware 11g. For composite and Java application management, two key pieces of technologies, JVM Diagnostic and Composite Application Monitoring and Modeler, are now fully integrated into Enterprise Manager so there is no need to install and maintain separate tools. In addition, we have delivered the first set of integration between Enterprise Manager Grid Control and Enterprise Manager Ops Center so that hardware level events can be centrally monitored via Grid Control. Finally, this release delivers Integrated Systems Management and Support for customers of Oracle technologies. Traditionally, systems management tools and tech support were separate silos. When problems occur, administrators used internally deployed tools to try to solve the problems themselves. If they couldn't fix the problems, then they would use some sort of support website to get help from the vendor's support staff. Oracle Enterprise Manager 11g integrates problem diagnostic and remediation workflow. Administrators can use Oracle Enterprise Manager's various diagnostic tools to begin the troubleshooting process. They can also use the integrated access to My Oracle Support to look up solutions and download software patches. If further help is needed, administrators can open service requests from right within Oracle Enterprise Manager and track status update. Oracle's support staff, using Enterprise Manager's configuration management capabilities, can collect important configuration information about customer environments in order to expedite problem resolution. This tight integration between Oracle Enterprise Manager and My Oracle Support helps Oracle customers achieve a Superior Ownership Experience for their Oracle products. So there you have it. This is a brief 50,000 feet overview of Oracle Enterprise Manager 11g. We know you are hungry for the details. We are going to write about it in the coming days and weeks. For those of you that absolutely can't wait to find out more, you may download our software to try it out today. In fact, for the first time ever, the initial release of Oracle Enterprise Manager is available for both 32 and 64 bit Linux. Additional O/S ports will arrive in the coming weeks. Please stay tuned on the Oracle Enterprise Manager blog for additional updates.

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  • Your Day-by-Day Guide to Agile PLM at Oracle OpenWorld 2012

    - by Kerrie Foy
    This year’s Oracle OpenWorld conference is nearly here, and we’re all excited about what we have planned! With five days of activities and customer presenters from market leaders and top innovators like The Coca-Cola Company, Starbucks, JDSU, Facebook, GlobalFoundries, and more, this is an event you don't want to miss. I've compiled this day-by-day guide to help anyone keep track of all the “Product Lifecycle Management and Product Value Chain” sessions and activities at OpenWorld 2012, September 30 – October 4 in San Francisco, California.  Monday, October 1 There are great networking activities on Sunday September 30, but PLM specific sessions start after general conference keynotes on Monday, October 1 at 10:45 a.m. at the InterContinental Hotel in room Telegraph Hill. In fact, most of our sessions this year will be held in this room, which is still close to the conference keynotes in Moscone, but just far enough away to allow some focused networking and discussions.   This first session, 10:45 – 11:45 a.m. is a joint session with the Agile and AutoVue teams, entitled “Streamline PLM Design-to-Manufacturing Processes with AutoVue Visualization Soltuions” featuring presenters from Oracle as well as joint AutoVue and Agile PLM customer GlobalFoundries. In the following 12:15 – 1:15 p.m. slot, there are two sessions to choose from, so if you have a team of representatives attending OpenWorld, you may consider splitting up to catch both of these: a) Our General Session will be held in the InterContinental Hotel Ballroom C, which will cover our complete enterprise PLM strategy, product updates, and roadmaps. It’s our pleasure to feature a customer keynote presentation from Chris Bedi, CIO, and Rajeev Sethi, Director IT Business Engagement, of JDSU. b) A focused session on integrating PLM with Engineering and Supply Chain Systems will be held on the second floor of Moscone West (next to the InterContinental) in room 2022. Join to discover how these types of integrations help companies manage common and integrated design information across all MCAD, ECAD, and software components. After a lunch break and perhaps a visit to the Demogrounds in Moscone West, select from two product roadmap sessions in the next time slot (3:15 – 4:15 p.m.): an Agile 9.3.x session located in the InterContinental’s Ballroom C, and an Agile PLM for Process session located back in the InterContinental’s Telegraph Room. Both sessions will have strong content around each product line’s latest releases, vision, and customer examples. We are very pleased to feature Daniel Soosai of Facebook in the A9 session and Vinnie D’Agostino of The Coca-Cola Company in the PLM for Process session. Afterwards, hang in there for one last session of the day from 4:45 – 5:45 p.m.; it’s an insightful discussion on leveraging Agile PLM as the Foundation for Enterprise Quality Management, and it’s sure to be one of the best. In the Telegraph Room, this session will feature Oracle experts, partner co-presenter David Bartlett from CPG Solutions, and customer co-presenter Thomas Crowe, CIO of PL Developments. Hear their experience around implementing collaborative, integrated solutions to ensure effective knowledge transfer throughout an organization, and how to perform analysis in real time to resolve product quality issues swiftly and efficiently. On Monday evening there will be plenty of industry, product, and partner dinners, so take advantage of all the networking opportunities and catch some great tunes at the 5 day Oracle OpenWorld Music Festival! Tuesday, October 2 Tuesday starts early with a special PLM Networking Brunch, sponsored by several partners, from 8:30 a.m. – 10:30 a.m. at the B Restaurant that sits atop Yerba Buena Gardens. You’ll have the unique opportunity to meet with like-minded industry peers and a PLM partner to discuss a topic of your choosing while enjoying a delicious meal. Registration is required, so to inquire about attending this brunch, please email Terri.Hiskey-AT-oracle.com. After wrapping up your conversations over brunch, head over to the Marriott Marquis in the Nob Hill CD room for a chance to experience the Oracle Product Lifecycle Analytics solution in a Hands-On Lab, open from 10:15 a.m. – 12:45 p.m. Experts will be there to answer your questions. Back in the InterContinental Hotel’s Telegraph room, the session on “Ideation and Requirements Management: Capturing the Voice of the Customer” begins at 11:45 a.m. – 12:45 p.m. This may be the session for you if you’re struggling with challenges like too many repositories of customer needs, requests, and ideas; limited visibility into which ideas are being advanced by customers and field resources; or if you’re unable to leverage internal expertise to expose effort and potential risks. This session will discuss how Agile PLM can help you overcome ideation challenges to deliver the right products to their targeted markets and fulfill customer desires. Next, from 1:15 – 2:15 p.m. join us for a session on Managing Profitable Innovation with Oracle Product Lifecycle Analytics. If you missed the Hands-on Lab, have more questions, or simply want to be inspired by the product’s forward-thinking vision and capabilities, this is a great opportunity to meet the progressive-minded executives behind the application. After this session, it may be a good opportunity to swing by the Demogrounds in Moscone West and visit the Agile PLM demos at exhibit booths #81 for Agile PLM for Discrete Manufacturing, #70 for Agile PLM for Process, and #82 for AutoVue and Agile PLM Enterprise Visualization. Check out the related Supply Chain Management booths close by if you’re interested - here's the map. There’s always lots to see and do around the exhibit area. But don’t forget the last session of the day from 5:00 p.m. – 6:00 p.m. in Telegraph Hill on Managing Product Innovation and Compliance in Life Science Companies, a “must-see” if you’re in this industry. Launching innovative products quickly is already a high-stakes challenge, but companies in the life sciences industry face uniquely severe consequences when new products don’t perform or comply as required. In recent years, more and more regulations have become mandatory, and new ones, such as REACH, are currently going into effect for several companies. Customer presenters from pharmaceutical leader Eli Lilly will share how they’ve leveraged Agile PLM to deliver high-quality, innovative products in a fast-paced, heavily regulated market environment. Tuesday evening unwind at the Supply Chain Management Reception from 6:00 – 8:00 p.m. at the premier boutique Roe Nightclub and Lounge, which is located about three blocks down on Howard Street (on the other side of Moscone from the InterContinental Hotel). Registration is required. Click here for the details.   Wednesday, October 3 We have another full line-up on Wednesday, so be ready for an action-packed day. We start with a session at 10:15 – 11:15 a.m. in the Telegraph Room where we have a session on “PLM for Consumer Products: Building an Engine for Quality and Innovation” with featured presenters from Starbucks and partner Kalypso. This is a rare opportunity to learn directly from Starbucks how they instill quality and innovation throughout their organization, products, and processes, leveraging PLM disciplines with strong support from their partner.  If you’re not in the consumer products industry, we recommend attending another session at 10:15 – 11:15 a.m. in Moscone West room 3005: “Eco-Enterprise Innovation Awards and the Business Case for Sustainability” featuring Jeff Henley, Oracle’s Chairman of the Board and Jon Chorley, Chief Sustainability Officer. Oracle will honor select customers with Oracle’s Eco-Enterprise Innovation award, which recognizes customers and their respective partners who rely on Oracle products to support their green business practices to reduce their environmental impact while improving business efficiencies and reducing costs. The awards presentation is followed by a panel discussion with customers and Oracle executives, who describe how these award-winning organizations are embracing environmental initiatives as a central part of their business strategy and how information technology plays a pivotal role. Next at 11:45 a.m. – 12:45 p.m. in Telegraph Hill attend our session devoted to exploring Product Lifecycle Management’s role in Software Lifecycle Management. This is a thought leadership session with Oracle experts in the field on the importance of change management, and we’ll discuss how Oracle has for years leveraged Agile PLM to develop Agile PLM. If software lifecycle management doesn’t apply to your business or you’d rather engage in some lively one-on-one discussions, we also have a “Supply Chain Meet the Experts” session in Moscone West Room 2001A. Product experts, thought leaders and executives will be on hand to discuss your questions/topics, so come prepared. This session tends to fill up fast so try to get in early. At 1:15 – 2:15 p.m. join us back in Telegraph Hill for a session focused on leveraging the Agile Product Portfolio Management application as the Product Development Master Schedule to improve efficiencies, optimize resources, and gain visibility across projects enterprise-wide to improve portfolio profitability. Customer presenters from Broadcom will explain how they’ve leveraged the product to enable a master schedule with enterprise-level, phase-gate program and project collaboration and resource optimization. Again in Telegraph Hill from 3:30 – 4:30 p.m. we have an interesting session with leading semiconductor customer LSI and partner Kalypso on how LSI leveraged Agile PLM to advance from homegrown applications to complete Product Value Chain Management. That type of transition can be challenging, and LSI details how they were able to achieve their goals and the value they gained along the journey – a fascinating account for any company interested in leveraging best practices to innovate their business processes and even end products. Lastly, we’ll wrap up in Telegraph Hill from 5:00 – 6:00 p.m. with a session on “Ensuring New Product Success by Achieving Excellence in New Product Introduction.” This is a cross-industry session, guaranteed to deliver insight in the often elusive practice of creating winning products, and we’re very excited about. According to IDC Manufacturing Insights analyst Joe Barkai, “Product Failures are not necessarily a result of bad ideas…they are a result of suboptimal decisions.” We’ll show you how to wire your business processes to enhance decision-making and maximize product potential. Now, quickly hit your hotel room to freshen up and then catch one of the many complimentary shuttles to the much-anticipated Oracle Customer Appreciation Event on Treasure Island. We have a very exciting show planned – check out what’s in store here. Thursday, October 4 PLM has a light schedule on Thursday this year with just one session, but this again is one of our best sessions on managing the Product Value Chain: at 11:15 a.m – 12:15 p.m.in Telegraph Hill, it’s a customer and partner driven session with Sonoco Products and Deloitte telling their story about how to achieve integrated change control by interfacing Agile PLM with Oracle E-Business Suite. Sonoco Products, a global manufacturer of consumer and industrial packaging materials, with its systems integrator, Deloitte, is doing this by implementing prebuilt integration (Oracle Design-to-Release Integration Pack for Agile Product Lifecycle Management for Process and Oracle Process) to integrate Agile with Oracle Product Hub/Oracle Product Information Management and Oracle E-Business Suite. This session presents a case study of how Sonoco is leveraging this solution to improve data quality and build a framework for stronger master data governance. Even though that ends our PLM line-up at OpenWorld, there will still be many sessions and activities at the conference, so visit the Oracle OpenWorld website to review agendas and build your schedule. And of course, download and bring this guide and the latest version of the Agile PLM Focus-On Document (available soon!). San Francisco is a wonderful city to explore, and we’re glad you’re considering joining the Agile PLM team at Oracle OpenWorld!  I hope to see you there! Follow me before the conference and on site for real-time updates about #OOW12 on Twitter @Kerrie_Foy or @AgilePLM.

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  • EM12c Release 4: New EMCLI Verbs

    - by SubinDaniVarughese
    Here are the new EM CLI verbs in Enterprise Manager 12c Release 4 (12.1.0.4). This helps you in writing new scripts or enhancing your existing scripts for further automation. Basic Administration Verbs invoke_ws - Invoke EM web service.ADM Verbs associate_target_to_adm - Associate a target to an application data model. export_adm - Export Application Data Model to a specified .xml file. import_adm - Import Application Data Model from a specified .xml file. list_adms - List the names, target names and application suites of existing Application Data Models verify_adm - Submit an application data model verify job for the target specified.Agent Update Verbs get_agent_update_status -  Show Agent Update Results get_not_updatable_agents - Shows Not Updatable Agents get_updatable_agents - Show Updatable Agents update_agents - Performs Agent Update Prereqs and submits Agent Update JobBI Publisher Reports Verbs grant_bipublisher_roles - Grants access to the BI Publisher catalog and features. revoke_bipublisher_roles - Revokes access to the BI Publisher catalog and features.Blackout Verbs create_rbk - Create a Retro-active blackout.CFW Verbs cancel_cloud_service_requests -  To cancel cloud service requests delete_cloud_service_instances -  To delete cloud service instances delete_cloud_user_objects - To delete cloud user objects. get_cloud_service_instances - To get information about cloud service instances get_cloud_service_requests - To get information about cloud requests get_cloud_user_objects - To get information about cloud user objects.Chargeback Verbs add_chargeback_entity - Adds the given entity to Chargeback. assign_charge_plan - Assign a plan to a chargeback entity. assign_cost_center - Assign a cost center to a chargeback entity. create_charge_entity_type - Create  charge entity type export_charge_plans - Exports charge plans metadata to file export_custom_charge_items -  Exports user defined charge items to a file import_charge_plans - Imports charge plans metadata from given file import_custom_charge_items -  Imports user defined charge items metadata from given file list_charge_plans - Gives a list of charge plans in Chargeback. list_chargeback_entities - Gives a list of all the entities in Chargeback list_chargeback_entity_types - Gives a list of all the entity types that are supported in Chargeback list_cost_centers - Lists the cost centers in Chargeback. remove_chargeback_entity - Removes the given entity from Chargeback. unassign_charge_plan - Un-assign the plan associated to a chargeback entity. unassign_cost_center - Un-assign the cost center associated to a chargeback entity.Configuration/Association History disable_config_history - Disable configuration history computation for a target type. enable_config_history - Enable configuration history computation for a target type. set_config_history_retention_period - Sets the amount of time for which Configuration History is retained.ConfigurationCompare config_compare - Submits the configuration comparison job get_config_templates - Gets all the comparison templates from the repositoryCompliance Verbs fix_compliance_state -  Fix compliance state by removing references in deleted targets.Credential Verbs update_credential_setData Subset Verbs export_subset_definition - Exports specified subset definition as XML file at specified directory path. generate_subset - Generate subset using specified subset definition and target database. import_subset_definition - Import a subset definition from specified XML file. import_subset_dump - Imports dump file into specified target database. list_subset_definitions - Get the list of subset definition, adm and target nameDelete pluggable Database Job Verbs delete_pluggable_database - Delete a pluggable databaseDeployment Procedure Verbs get_runtime_data - Get the runtime data of an executionDiscover and Push to Agents Verbs generate_discovery_input - Generate Discovery Input file for discovering Auto-Discovered Domains refresh_fa - Refresh Fusion Instance run_fa_diagnostics - Run Fusion Applications DiagnosticsFusion Middleware Provisioning Verbs create_fmw_domain_profile - Create a Fusion Middleware Provisioning Profile from a WebLogic Domain create_fmw_home_profile - Create a Fusion Middleware Provisioning Profile from an Oracle Home create_inst_media_profile - Create a Fusion Middleware Provisioning Profile from Installation MediaGold Agent Image Verbs create_gold_agent_image - Creates a gold agent image. decouple_gold_agent_image - Decouples the agent from gold agent image. delete_gold_agent_image - Deletes a gold agent image. get_gold_agent_image_activity_status -  Gets gold agent image activity status. get_gold_agent_image_details - Get the gold agent image details. list_agents_on_gold_image - Lists agents on a gold agent image. list_gold_agent_image_activities - Lists gold agent image activities. list_gold_agent_image_series - Lists gold agent image series. list_gold_agent_images - Lists the available gold agent images. promote_gold_agent_image - Promotes a gold agent image. stage_gold_agent_image - Stages a gold agent image.Incident Rules Verbs add_target_to_rule_set - Add a target to an enterprise rule set. delete_incident_record - Delete one or more open incidents remove_target_from_rule_set - Remove a target from an enterprise rule set. Job Verbs export_jobs - Export job details in to an xml file import_jobs - Import job definitions from an xml file job_input_file - Supply details for a job verb in a property file resume_job - Resume a job or set of jobs suspend_job - Suspend a job or set of jobs Oracle Database as Service Verbs config_db_service_target - Configure DB Service target for OPCPrivilege Delegation Settings Verbs clear_default_privilege_delegation_setting - Clears the default privilege delegation setting for a given list of platforms set_default_privilege_delegation_setting - Sets the default privilege delegation setting for a given list of platforms test_privilege_delegation_setting - Tests a Privilege Delegation Setting on a hostSSA Verbs cleanup_dbaas_requests - Submit cleanup request for failed request create_dbaas_quota - Create Database Quota for a SSA User Role create_service_template - Create a Service Template delete_dbaas_quota - Delete the Database Quota setup for a SSA User Role delete_service_template - Delete a given service template get_dbaas_quota - List the Database Quota setup for all SSA User Roles get_dbaas_request_settings - List the Database Request Settings get_service_template_detail - Get details of a given service template get_service_templates -  Get the list of available service templates rename_service_template -  Rename a given service template update_dbaas_quota - Update the Database Quota for a SSA User Role update_dbaas_request_settings - Update the Database Request Settings update_service_template -  Update a given service template. SavedConfigurations get_saved_configs  - Gets the saved configurations from the repository Server Generated Alert Metric Verbs validate_server_generated_alerts  - Server Generated Alert Metric VerbServices Verbs edit_sl_rule - Edit the service level rule for the specified serviceSiebel Verbs list_siebel_enterprises -  List Siebel enterprises currently monitored in EM list_siebel_servers -  List Siebel servers under a specified siebel enterprise update_siebel- Update a Siebel enterprise or its underlying serversSiteGuard Verbs add_siteguard_aux_hosts -  Associate new auxiliary hosts to the system configure_siteguard_lag -  Configure apply lag and transport lag limit for databases delete_siteguard_aux_host -  Delete auxiliary host associated with a site delete_siteguard_lag -  Erases apply lag or transport lag limit for databases get_siteguard_aux_hosts -  Get all auxiliary hosts associated with a site get_siteguard_health_checks -  Shows schedule of health checks get_siteguard_lag -  Shows apply lag or transport lag limit for databases schedule_siteguard_health_checks -  Schedule health checks for an operation plan stop_siteguard_health_checks -  Stops all future health check execution of an operation plan update_siteguard_lag -  Updates apply lag and transport lag limit for databasesSoftware Library Verbs stage_swlib_entity_files -  Stage files of an entity from Software Library to a host target.Target Data Verbs create_assoc - Creates target associations delete_assoc - Deletes target associations list_allowed_pairs - Lists allowed association types for specified source and destination list_assoc - Lists associations between source and destination targets manage_agent_partnership - Manages partnership between agents. Used for explicitly assigning agent partnershipsTrace Reports generate_ui_trace_report  -  Generate and download UI Page performance report (to identify slow rendering pages)VI EMCLI Verbs add_virtual_platform - Add Oracle Virtual PLatform(s). modify_virtual_platform - Modify Oracle Virtual Platform.To get more details about each verb, execute$ emcli help <verb_name>Example: $ emcli help list_assocNew resources in list verbThese are the new resources in EM CLI list verb :Certificates  WLSCertificateDetails Credential Resource Group  PreferredCredentialsDefaultSystemScope - Preferred credentials (System Scope)   PreferredCredentialsSystemScope - Target preferred credentialPrivilege Delegation Settings  TargetPrivilegeDelegationSettingDetails  - List privilege delegation setting details on a host  TargetPrivilegeDelegationSetting - List privilege delegation settings on a host   PrivilegeDelegationSettings  - Lists all Privilege Delegation Settings   PrivilegeDelegationSettingDetails - Lists details of  Privilege Delegation Settings To get more details about each resource, execute$ emcli list -resource="<resource_name>" -helpExample: $ emcli list -resource="PrivilegeDelegationSettings" -helpDeprecated Verbs:Agent Administration Verbs resecure_agent - Resecure an agentTo get the complete list of verbs, execute:$ emcli help Stay Connected: Twitter | Facebook | YouTube | Linkedin | Newsletter Download the Oracle Enterprise Manager 12c Mobile app

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  • UPK Content State

    - by peter.maravelias
    State is an editable property for communicating the status of a document in the UPK library. This is particularly helpful when working with other authors in a development team. Authors can assign a state to any document using the values that are defined in the master list. The default master list of State values includes Not Started, Draft, In Review, and Final (in the language installed on the server). Administrators can customize the list by adding, deleting, or renaming the values as well as sequencing the values as they will appear on the assignment list from the Properties pane. Let us know if or how you are using UPK Content States in your development efforts!

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  • In-Application Support Made Easier

    - by matt.hicks
    With the availability of Oracle UPK 3.6.1 and Enablement Service Pack 1 for Oracle UPK 3.6.1 (Oracle Support login required for both), there are quite a few changes for content admins to absorb. In addition to the support added for dozens of application releases, patches and new target applications, we've also added features to make implementing and using In-Application Support even easier. First, the old Help Menu Integration Guides have been updated and combined into a single In-Application Support Guide. If you integrate UPK content for user assistance, or if you're interested in doing so, read the new guide! It covers all the integration steps, including a section on the new In-Application Support Configuration Utility. If you've integrated content in multiple languages, or if you've ever had to make configuration changes for UPK Help Integration, then you know how cumbersome it was to manually edit javascript files. No longer! The Player now includes a configuration utility that provides a web browser interface for setting all In-Application Support options. From the main screen, you see a list of applications covered by the published content. Clicking on an application name takes you to the edit configuration screen where you can set all Player options for that application. No more digging through the Player folders to find the right javascript file to edit. No complicated javascript syntax to make changes. And with Enablement Service Pack 1 we've added a new feature we're calling the Tabbed Gateway. The Tabbed Gateway is a top-level navigation bar for Help Integration. And all tabs, links, and text are controlled with the Configuration Utility... I think the Tabbed Gateway is a really cool and exciting feature for content launch. I can't wait to hear how your ideas for how to use it for your content. Let me know in comments or email!

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  • EM12c Release 4: New Compliance features including DB STIG Standard

    - by DaveWolf
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Enterprise Manager’s compliance framework is a powerful and robust feature that provides users the ability to continuously validate their target configurations against a specified standard. Enterprise Manager’s compliance library is filled with a wide variety of standards based on Oracle’s recommendations, best practices and security guidelines. These standards can be easily associated to a target to generate a report showing its degree of conformance to that standard. ( To get an overview of  Database compliance management in Enterprise Manager see this screenwatch. ) Starting with release 12.1.0.4 of Enterprise Manager the compliance library will contain a new standard based on the US Defense Information Systems Agency (DISA) Security Technical Implementation Guide (STIG) for Oracle Database 11g. According to the DISA website, “The STIGs contain technical guidance to ‘lock down’ information systems/software that might otherwise be vulnerable to a malicious computer attack.” In essence, a STIG is a technical checklist an administrator can follow to secure a system or software. Many US government entities are required to follow these standards however many non-US government entities and commercial companies base their standards directly or partially on these STIGs. You can find more information about the Oracle Database and other STIGs on the DISA website. The Oracle Database 11g STIG consists of two categories of checks, installation and instance. Installation checks focus primarily on the security of the Oracle Home while the instance checks focus on the configuration of the running database instance itself. If you view the STIG compliance standard in Enterprise Manager, you will see the rules organized into folders corresponding to these categories. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 -"/ /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} The rule names contain a rule ID ( DG0020 for example ) which directly map to the check name in the STIG checklist along with a helpful brief description. The actual description field contains the text from the STIG documentation to aid in understanding the purpose of the check. All of the rules have also been documented in the Oracle Database Compliance Standards reference documentation. In order to use this standard both the OMS and agent must be at version 12.1.0.4 as it takes advantage of several features new in this release including: Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Agent-Side Compliance Rules Manual Compliance Rules Violation Suppression Additional BI Publisher Compliance Reports /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Agent-Side Compliance Rules Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Agent-side compliance rules are essentially the result of a tighter integration between Configuration Extensions and Compliance Rules. If you ever created customer compliance content in past versions of Enterprise Manager, you likely used Configuration Extensions to collect additional information into the EM repository so it could be used in a Repository compliance rule. This process although powerful, could be confusing to correctly model the SQL in the rule creation wizard. With agent-side rules, the user only needs to choose the Configuration Extension/Alias combination and that’s it. Enterprise Manager will do the rest for you. This tighter integration also means their lifecycle is managed together. When you associate an agent-side compliance standard to a target, the required Configuration Extensions will be deployed automatically for you. The opposite is also true, when you unassociated the compliance standard, the Configuration Extensions will also be undeployed. The Oracle Database STIG compliance standard is implemented as an agent-side standard which is why you simply need to associate the standard to your database targets without previously deploying the associated Configuration Extensions. You can learn more about using Agent-Side compliance rules in the screenwatch Using Agent-Side Compliance Rules on Enterprise Manager's Lifecycle Management page on OTN. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Manual Compliance Rules Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} There are many checks in the Oracle Database STIG as well as other common standards which simply cannot be automated. This could be something as simple as “Ensure the datacenter entrance is secured.” or complex as Oracle Database STIG Rule DG0186 – “The database should not be directly accessible from public or unauthorized networks”. These checks require a human to perform and attest to its successful completion. Enterprise Manager now supports these types of checks in Manual rules. When first associated to a target, each manual rule will generate a single violation. These violations must be manually cleared by a user who is in essence attesting to its successful completion. The user is able to permanently clear the violation or give a future date on which the violation will be regenerated. Setting a future date is useful when policy dictates a periodic re-validation of conformance wherein the user will have to reperform the check. The optional reason field gives the user an opportunity to provide details of the check results. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Violation Suppression There are situations that require the need to permanently or temporarily suppress a legitimate violation or finding. These include approved exceptions and grace periods. Enterprise Manager now supports the ability to temporarily or permanently suppress a violation. Unlike when you clear a manual rule violation, suppression simply removes the violation from the compliance results UI and in turn its negative impact on the score. The violation still remains in the EM repository and can be accounted for in compliance reports. Temporarily suppressing a violation can give users a grace period in which to address an issue. If the issue is not addressed within the specified period, the violation will reappear in the results automatically. Again the user may enter a reason for the suppression which will be permanently saved with the event along with the suppressing user ID. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Additional BI Publisher compliance reports As I am sure you have learned by now, BI Publisher now ships and is integrated with Enterprise Manager 12.1.0.4. This means users can take full advantage of the powerful reporting engine by using the Oracle provided reports or building their own. There are many new compliance related reports available in 12.1.0.4 covering all aspects including the association status, library as well as summary and detailed results reports.  10 New Compliance Reports Compliance Summary Report Example showing STIG results Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Conclusion Together with the Oracle Database 11g STIG compliance standard these features provide a complete solution for easily auditing and reporting the security posture of your Oracle Databases against this well known benchmark. You can view an overview presentation and demo in the screenwatch Using the STIG Compliance Standard on Enterprise Manager's Lifecycle Management page on OTN. Additional EM12c Compliance Management Information Compliance Management - Overview ( Presentation ) Compliance Management - Custom Compliance on Default Data (How To) Compliance Management - Custom Compliance using SQL Configuration Extension (How To) Compliance Management - Customer Compliance using Command Configuration Extension (How To)

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  • T-4 Templates for ASP.NET Web Form Databound Control Friendly Logical Layers

    - by joycsharp
    I just released an open source project at codeplex, which includes a set of T-4 templates to enable you to build logical layers (i.e. DAL/BLL) with just few clicks! The logical layers implemented here are  based on Entity Framework 4.0, ASP.NET Web Form Data Bound control friendly and fully unit testable. In this open source project you will get Entity Framework 4.0 based T-4 templates for following types of logical layers: Data Access Layer: Entity Framework 4.0 provides excellent ORM data access layer. It also includes support for T-4 templates, as built-in code generation strategy in Visual Studio 2010, where we can customize default structure of data access layer based on Entity Framework. default structure of data access layer has been enhanced to get support for mock testing in Entity Framework 4.0 object model. Business Logic Layer: ASP.NET web form based data bound control friendly business logic layer, which will enable you few clicks to build data bound web applications on top of ASP.NET Web Form and Entity Framework 4.0 quickly with great support of mock testing. Download it to make your web development productive. Enjoy!

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  • UPK 3.6.1 New Feature - Publish Presentation

    - by peter.maravelias
    UPK includes numerous options for deploying the content you have created. Most UPK users are familiar with the UPK Player and the various document outputs that have been available as publishing formats for some time now. In addition UPK provides the content developer the ability to publish content for use in specific environments, LMS, Test Director are two examples. UPK 3.6.1 adds the Presentation publishing type. The Presentation publishing type produces a slideshow presentation of screenshots and text of each topic as a separate Microsoft PowerPoint file. To publish to the presentation option just select the type under the documents category in the publishing wizard. Give this new publishing type a try and let us know what you think by posting a comment. The Presentation publishing type feature came from a customer request and given the ever growing methods and channels for communication we'd like to know what other output types or methods of using existing outputs you would like to see in a future release of UPK.

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  • Ovum report: Oracle Database 12c offers new take on multitenancy

    - by Javier Puerta
    Ovum has published a positive research note on Oracle Database 12c. Ovum concludes that Oracle Multitenant will provide significant productivity and resource savings for Oracle customers considering database consolidation, on- or off-premise. The multitenant features of Oracle Database 12c support not only cloud deployment, but also database consolidation. Oracle has purchased electronic distribution rights to this research note and posted it to Oracle.com. The full research note can be downloaded here.  

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  • Oracle Launches Enterprise Manager Ops Center 12c at OpenWorld Japan

    - by Anand Akela
    Oracle Senior Vice President John Fowler and Oracle Vice President of Systems Management Steve Wilson unveiled Oracle Enterprise Manager Ops Center 12c at Oracle OpenWorld, Tokyo Japan on April 4th morning.  Oracle Enterprise Manager combines management of servers, operating systems, virtualization solution for x86 and SPRC servers, firmware, storage, and network fabrics with Oracle Enterprise Manager Ops Center. Available at no additional cost as part of the Ops Center Anywhere Program, Oracle Enterprise Manager Ops Center 12c allows enterprises to accelerate mission-critical cloud deployment, unleash the power of Solaris 11 — the first cloud OS, and simplify Oracle engineered systems management. Here are some of the resources for you to learn more about the new Oracle Enterprise Manager Ops Center 12c :  Press Release : Introducing Oracle Enterprise Manager Ops Center 12c White paper: Oracle Enterprise Manager Ops Center 12c - Making Infrastructure-as-a-Service in the Enterprise a Reality Oracle Enterprise Manager Ops Center web page at Oracle Technology Network Join Oracle Launch Webcast : Total Cloud Control for Systems on April 12th at 9 AM PST to learn more about  Oracle Enterprise Manager Ops Center 12c from Oracle Senior Vice President John Fowler, Oracle Vice President of Systems Management Steve Wilson and a panel of Oracle executive. Stay connected with  Oracle Enterprise Manager   :  Twitter | Facebook | YouTube | Linkedin | Newsletter

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  • Oracle Enterprise Manager Ops Center 12c is now available for download at Oracle technology Network

    - by Anand Akela
    Oracle Enterprise Manager Ops Center 12c is available now for download at Oracle Technology Network (OTN ) . Oracle Enterprise Manager Ops Center web page at Oracle Technology Network Join Oracle Launch Webcast : Total Cloud Control for Systems on April 12th at 9 AM PST to learn more about  Oracle Enterprise Manager Ops Center 12c from Oracle Senior Vice President John Fowler, Oracle Vice President of Systems Management Steve Wilson and a panel of Oracle executive. Stay connected with  Oracle Enterprise Manager   :  Twitter | Facebook | YouTube | Linkedin | Newsletter

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  • Extending UPK with Enablement Packs

    - by bill.x.miller
    We've mentioned in earlier posts that UPK Development keeps the tool up to date through the use of Enable Service Packs (ESP'S). Regular releases ensure that the UPK Developer supports updates to targeted applications as well as new Java updates. Installing an ESP is quick and easy. • Download the latest ESP from My Oracle Support (requires a My Oracle Support account). • Run the setup for each client machine that uses the UPK Developer • Run the Library Updates from one of the clients (multi-user only) Enablement Pack 1 for UPK 3.6.1 contains new features such as a new Tabbed Gateway, FireFox 3.6 support for the Player and SmartHelp, and several new target application versions. But a very exciting feature that is part of this ESP is now available to all Oracle E-Business Suite customers. Until now, a requirement for EBS customers who wish to record UPK content is to install delivered library files (CUSTOM.pll and ODPN.pll) on to the Oracle Application Server. These files were required to present context information to the UPK Developer so that content can be launched in a context sensitive manner. This requirement involved the Oracle system administrator to transfer, install and compile these libraries into the system. Usually a simple process, however, we understood the need to streamline the procedure. With ESP 1 for UPK 3.6.1, these pll files are no longer required. Now, a simple procedure from within the EBS application can make context available to the UPK recorder. From the System Profile, search for UPK: Change the Site field to Enable UPK Recording. Save the Form. Context information will now be made available to the UPK Recorder without involving the System Administrator or DBA. The setting you see here makes context available to all client machines recording content with UPK and does not affect the performance of your EBS application.

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  • What's new in the RightNow November 2012 release?

    - by Richard Lefebvre
    What new in the RightNow November 2012? In order to find out, please watch this tutorial with imbedded demonstration or read the November 2012 Release notes.   News Facts The November 2012 release of     Oracle’s RightNow CX Cloud Service marks the completion of development efforts for 2012 and continues Oracle’s commitment to enhancing the Oracle RightNow offering following the acquisition. New release delivers key capabilities designed to help organizations improve customer experiences in order to increase customer acquisition and retention, while reducing total cost of ownership. Part of the Oracle Cloud, Oracle RightNow CX Cloud Service now integrates Oracle RightNow Chat Cloud Service with Oracle Engagement Engine Cloud Service, helping organizations intelligently and proactively engage with customers through the right channel at the right time. Chat solutions have emerged as an important component of a cross-channel customer experience strategy. According to Forrester Research, Inc., chat adoption has risen dramatically between 2009 and 2011 from 19% to 37%, and it has the highest satisfaction level of all customer service channels at 62% satisfaction. (*) To help companies deliver enhanced customer experiences, Oracle has made significant investments in Oracle RightNow Chat Cloud Service throughout 2012. With the addition of rules-based engagement to existing capabilities such as co-browse, mobile chat, and cross-channel knowledge integration with the contact center, all delivered via the cloud, Oracle RightNow Chat Cloud Service is differentiated as the industry-leading chat solution. The Oracle Cloud offers a broad portfolio of software as-a-service applications, including Oracle Customer Service and Support Cloud Service, which is based on the Oracle RightNow CX Cloud Service. New Capabilities Key Oracle RightNow Chat Cloud Service and other cross-channel capabilities include: Chat Business Rules, with over 70 built-in rule conditions, leverage the Oracle Engagement Engine to help enable organizations capture rich visitor data and invoke complex actions and triggers. Chat Business Rules allow granular control over when to engage a customer via the chat channel based on customer behavior, customer profile information and operational information. Click-to-Call provides the option for a customer to engage with a live agent over the phone during the Web browsing experience. Chat Availability Controls provide organizations with the ability to throttle volume through the chat channel based on real-time agent availability and wait time thresholds. This ability to manage the channel more efficiently allows organizations to provide a better experience to customers using the chat channel. Strategic and Operational Chat Channel Analytics provide better insight into channel and agent productivity and utilization and effectiveness with both out-of-the-box reports and ad hoc reports. New chat channel analytics provide comprehensive metrics with full data transparency. Background Service Updates improve high availability metrics for Oracle RightNow Chat Cloud Service during service update periods, setting the industry leading standard for sales and service delivery to customers via the chat channel. Additional Capabilities include: Improved Web developer tools for more efficient self-service user interface design Improved administration for enhanced user sessions management Increased cross-channel community collaboration Enhanced extensibility widgets and syndication management Streamlined content management and analytics capabilities Read the full announcement here

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  • Parner Webcast - Innovations in Products Program

    - by Richard Lefebvre
    We are pleased to invite you to join the Innovations in Products –webcast. Innovations in Products will present Oracle Applications' Product's new functions and features including sales positioning. The key objectives of these webcasts are to inspire System Integrator's implementation personnel to conduct successful after sales in their Customer projects. Innovations in Products will be presented on the 1st Monday of each quarter after the billable day (4:00 to 5:00 PM CET). The webcast is intended for System Integrator's Implementation Certified Specialists but Innovations in Products is open for other interested Oracle Applications system Integrator's personnel as well. At first, two Oracle representatives will discuss Oracle's contribution to Partners. Then you will see product breakout session followed by Q&A with Oracle Experts. Each session will last for maximum 1 hour. A Q&A document covering all questions and answers will be made available after the webcast. What are the Benefits for partners? Find out how Innovations in Products helps you to improve your after sales Discover new functions and features so you can enrich your Customers's solution Learn more about Oracle Applications products, especially sales positioning Hear crucial questions raised by colleague alike, learn from their interest Engage and present your questions to subject experts Be inspired of the richness of Oracle Application portfolio – for your and your customer’s benefit Note: Should you already be familiar with a specific Product, then choose another one. Doing so you would expand your knowledge of the overall Applications portfolio. Some presentations contain product demonstration, although these presentations are not intended to be extremely detailed technical presentations. Note: At the latter part of this email you have also 17 links into the recent Applications Products presentations and 6 links into the Public Sector Value Proposition presentations that were presented in Innovations in Industries -program. Product breakout sessions: Topics Speaker To Register Fusion Applications Technology and Extensibility: A next-generation platform that adapts to client needs. Matthew Johnson, Sr. Director, SCM Product Development, EMEA CLICK HERE Fusion Applications - Transforming your Back-Office Accounting Function: Changing how people work in back office functions to drive value add Liam Nolan, Director, ERP Product Development, EMEA CLICK HERE Fusion HCM & Talent Overview & Extensibility: A more in-depth look into a personalized HCM solution Synco Jonkeren, Vice-President HCM Product Development & Management, EMEA CLICK HERE Fusion HCM Compensation Planning: Compensate To Compete Rosie Warner, Director, HCM Sales Development CLICK HERE Enterprise PLM for the Product Value Chain: Oracle Enterprise PLM offers Industry specific solutions that cover the Product Value Chain Ulf Köster, Sales Development Leader Enterprise PLM, Oracle Western Europe CLICK HERE Oracle's Asset Management and Maintenance Solution: What you need to know to successfully implement Oracle Asset Management solutions within Oracle Installed Base Philip Carey, Asset Management and Maintenance Solution Specialist CLICK HERE For more details please visit Innovations in Products and other breakout sessions on OPN page. Delivery Format Innovations in Products –program is a series of FREE prerecorded Applications product presentations followed by Q&A. It will be delivered over the Web. Participants have the opportunity to submit questions during the web cast via chat and subject matter experts will provide verbal answers live. Innovations in Products consists of several parallel prerecorded product breakout sessions, each lasting for max. 1 hour. At first, two Oracle representatives will discuss Oracle’s contribution to Partners. Then you’ll see the product breakout sessions followed by Q&A with Oracle Experts. A Q&A document covering all questions and answers will be made available after the webcast. You can also see Innovations in Products afterwards as its content will be available online for the next 6-12 months. The next Innovations in Products web casts will be presented as follows: July 2nd 2012 October 1st 2012 January 14th 2013 April 8th 2013. Note: Depending on local network bandwidth please allow some seconds time the presentations to download. You might want to refresh your screen by pressing F5. Duration Maximum 1 hour For further information please contact me Markku Rouhiainen. Recent Innovations in Products presentations Applications Products presented on April the 2nd, 2012 Speaker To Register Fusion CRM: Effective, Efficient and Easy James Penfold , Senior Director, Applications Product Development and Product Management CLICK HERE Fusion HCM: Talent management overview performance, goals, talent review Jaime Losantos Viñolas, Director, HCM Sales Development CLICK HERE Distributed Order Management - Fusion SCM Solution Vikram K Singla, Business Development Director, Supply Chain Management Applications, UK CLICK HERE Oracle Transportation Management Dominic Regan, Senior Director Oracle Transportation Management EMEA CLICK HERE Oracle Value Chain Planning: Demantra Sales & Operation Planning and Demantra Demand Management Lionel Albert, Senior Director Value Chain Planning, EMEA CLICK HERE Oracle CX (Customer Experience) - formerly CEM: Powering Great Customer Experiences Maria Ramirez , CRM Presales Consultant, EPC CLICK HERE EPM 11.1.2.2 Overview Nicholas Cox , EMEA Sales Development Director - Enterprise Performance Management CLICK HERE Oracle Hyperion Profitability and Cost Management, 11.1.2.1 Daniela Lazar , Senior EPM Sales Consultant, EPC CLICK HERE January the 16th 2012 Speaker To Register CRM / ATG: Best-in-Class CRM & Commerce Maria Ramirez , Associate CRM Presales Consultant, EPC CLICK HERE CRM / Automate Business Rules for Maximum Efficiency with OPA (Oracle Policy Automation) Marco Nilo, Associate CRM Presales Consultant, EPC CLICK HERE CRM / InQuira Toby Baker, Principal Sales Consultant, CRM Product Specialist Team CLICK HERE EPM / Business Intelligence Foundation Suite – Sales and Product Updates Liviu Nitescu, Senior BI Sales Consultant, EPC CLICK HERE EPM / Hyperion Planning 11.1.2.1 - Sales & Product Updates Andreea Voinea, EPM Sales Consultant, EPC CLICK HERE ERP / JDE EnterpriseOne Fulfillment Management Overview Mirela Andreea Nasta , ERP Presales Consultant, EPC CLICK HERE ERP / Spotlights on iExpenses Elena Nita ,ERP Presales Consultant, EPC CLICK HERE MDM / Master Data Management Martin Boyd , Senior Director Product Strategy CLICK HERE Product break through session Fusion Applications Human Capital Management Rosie Warner , Director, HCM Sales Development CLICK HERE Recent Innovations in Industries Value Proposition presentations January the 16th 2012 Speaker To Register Process Modernisation Iemke Idsingh Public Sector Solutions Director CLICK HERE Shared Services Ann Smith Business Development Director, Shared Services CLICK HERE Strengthening Financial Discipline Whilst Delivering Cashable Savings Philippa Headley UK Sales Development Director Public Sector - EPM Solutions CLICK HERE Social Welfare Industry Solutions Christian Wernberg-Tougaard Industry Director - Social Welfare CLICK HERE Police Industry Solutions Jeff Penrose Solution Sales Director CLICK HERE Tax and Revenue Management Industry Solutions Andre van der Post Global Director - Tax Solutions and Strategy CLICK HERE  

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  • Database Developer - October 2013 issue: Download Database 12c and related products

    - by Javier Puerta
    The October issue of the Database Application Developer  newsletter is now available. The focus of this issue is on downloads of Database 12c and related products. (Full newsletter here) Get Ready to Download, Deploy and Develop for Oracle Database 12c This month we're focused on downloads. We've rounded up the top developer releases (both early adopter and BETA releases) and the articles that will help you do more with Oracle 12c. See the technical content that will help you get started. If you're ready...Away we go! — Laura Ramsey, Database and Developer Community, Oracle Technology Network Team FEATURED DOWNLOADS Download: Oracle Database 12c According Tom Kyte, the Oracle 12c version has some of the biggest enhancements to the core database since version 6 - Check it out for yourself. Download: Oracle SQL Developer 4.0 Early Adopter 2 is Here Oracle SQL Developer is a free IDE that simplifies the development and management of Oracle Database. It is a complete end-to-end development platform for your PL/SQL applications that features a worksheet for running queries and scripts, a DBA console for managing the database, a reports interface, a complete data modeling solution and a migration platform for moving your 3rd party databases to Oracle.  If you are interested in checking out this new early adopter version,Oracle SQL Developer 4.0 EA is the place to go. Download: Oracle 12c Multitenant Self Provisioning Application -BETA- The -BETA- is here. The Multitenant self provisioning Application is an easy and productive way for DBAs and Developers to get familiar with powerful PDB features including create, clone, plug and unplug.   No better time to start playing with PDBs. Oracle 12c Multitenant Self Provisioning Application. Download: New! Updates to Oracle Data Integration Portfolio Oracle GoldenGate 12c and Oracle Data Integrator 12c is now available. From Real-Time data integration, transactional change data capture, data replication, transformations....to hi-volume, high-performance batch loads, event-driven, trickle-feed integration process..its now available. Go here all the details and links to downloads...and Congratulations Data Integration Team!. Download: Oracle VM Templates for Oracle 12c Features Support for Single Instance, Oracle Restart and Oracle RAC Support for all current Oracle Database 11.2 versions as well as Oracle 12c on Oracle Linux 5 Update 9 & Oracle Linux 6 Update 4. The Oracle 12c templates allow end-to-end automation for Flex Cluster, Flex ASM and PDBs. See how the Deploycluster tool was updated to support Single Instance and the new Oracle 12c features. Oracle VM Templates for Oracle Database. Download: Oracle SQL Developer Data Modeler 4.0 EA 3 If you're looking for a datamodeling and database design tool that provides an environment for capturing, modeling, managing and exploiting metadata, it's time to check out Oracle SQL Developer Data Modeler. Oracle SQL Developer Data Modeler 4.0 EA V3 is here.

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  • Oracle Enterprise Manager Cloud Control 12c Release 2 (12.1.0.2) Now Available!

    - by Javier Puerta
    Oracle Enterprise Manager Cloud Control 12c Release 2 (12.1.0.2) is now available on OTN on ALL platforms. This is the first major release since the launch of Enterprise Manager 12c in October of 2011 and the first ever Enterprise Manager release available on all platforms simultaneously. This is primarily a stability release which incorporates many of issues and feedback reported by early adopters. In addition, this release contains many new features and enhancements in areas across the board.   New Capabilities and Features   Enhanced management capabilities for enterprise private clouds: Introduces new capabilities to allow customers to build and manage a Java Platform-as-a-Service (PaaS) cloud based on Oracle Weblogic Server. The new capabilities include guided set up of PaaS Cloud, self-service provisioning, automatic scale out and metering and chargeback. Enhanced lifecycle management capabilities for Oracle WebLogic Server environments: Combining in-context multiple domain, patching and configuration file synchronizations. Integrated Hardware-Software management for Oracle Exalogic Elastic Cloud through features such as rack schematics visualization and integrated monitoring of all hardware and software components. The latest management capabilities for business-critical applications include: Business Application Management: A new Business Application (BA) target type and dashboard with flexible definitions provides a logical view of an application’s business transactions, end-user experiences and the cloud infrastructure the monitored application is running on. Enhanced User Experience Reporting: Oracle Real User Experience Insight has been enhanced to provide reporting capabilities on client-side issues for applications running in the cloud and has been more tightly coupled with Oracle Business Transaction Management to help ensure that real-time user experience and transaction tracing data is provided to users in context. Several key improvements address ease of administration, reporting and extensibility for massively scalable cloud environments including dynamic groups, self-updateable monitoring templates, bulk operations against many events, etc. New and Revised Plug-Ins:   Several plug-Ins have been updated as a part of this release resulting in either new versions or revisions. Revised plug-ins contain only bug-fixes and while new plug-ins incorporate both bug fixes as well as new functionality.   Plug-In Name Version Enterprise Manager for Oracle Database 12.1.0.2 (revision) Enterprise Manager for Oracle Fusion Middleware 12.1.0.3 (new) Enterprise Manager for Chargeback and Capacity Planning 12.1.0.3 (new) Enterprise Manager for Oracle Fusion Applications 12.1.0.3 (new) Enterprise Manager for Oracle Virtualization 12.1.0.3 (new) Enterprise Manager for Oracle Exadata 12.1.0.3 (new) Enterprise Manager for Oracle Cloud 12.1.0.4 (new) Installation and Upgrade:   All major platforms have been released simultaneously (Linux 32 / 64 bit, Solaris (SPARC), Solaris x86-64, IBM AIX 64-bit, and Windows x86-64 (64-bit) ) Enterprise Manager 12.1.0.2 is a complete release that includes both the EM OMS and Agent versions of 12.1.0.2. Installation options available with EM 12.1.0.2: User can do fresh Install or an upgrade from versions EM 10.2.0.5, 11.1, or 12.1.0.2 ( Bundle Patch 1 not mandatory). Upgrading to EM 12.1.0.2 from EM 12.1.0.1 is not a patch application (similar to Bundle Patch 1) but is achieved through a 1-system upgrade. Documentation:   Oracle Enterprise Manager Cloud Control Introduction Document provides a broad overview of capabilities and highlights"What's New" in EM 12.1.0.2.   All updated Oracle Enterprise Manager documentation can be found on OTN   Customer Webcast - EM 12c Installation and Upgrade: This webcast is for customers who are interested in learning how to successfully deploy or upgrade to EM 12.1.0.2.   Customer Webcast - Installation and Upgrade - September 21(registration and info on OTN starting September 12)   Enterprise Manager 12c R2 Resources:   OTN Download Page Upgrade Guide

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  • Access to the Technology Software

    - by rituchhibber
    The Technology Program software is available to Oracle partners, free of charge, for demonstration and development purposes according to the terms of the OPN Agreement. Instructions for Ordering Software: Download software via the Oracle Software Delivery Cloud website. Downloads are available in most countries. To determine if downloads are available within your country click on the Download software link. Request a physical shipment of the software by downloading and completing the Development and Demonstration Ordering Document (XLS). Should you have additional questions or need assistance in completing the ordering document, please contact your local Partner Business Center. Incomplete orders will not be processed.

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  • When to mark a user story as done in scrum?

    - by Saeed Neamati
    There is a notion in scrum that emphasizes delivery of workable units at the end of each sprint. Each workable unit also maps directly of indirectly to a user story and when in new sprint PO introduces new PBI (new user stories), this means that practically team can't always go back to previous user stories to do the rest of the job, which in turn means that when you implement a user story, you should do it as complete as it's known to the team in that time, and you shouldn't forget anything (something like "I'm sorry, I've forgotten to implement validation for that input control" or "I didn't know that cross-browser check is part of the user story"). At the other hand, test, backward compatibility, acceptance criteria, deployment and more and more concepts come after each user story. So, when can team members know that the user story is done completely, not just for demo, and start a new one?

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  • Customizing Flowcharts in Oracle Tutor

    - by [email protected]
    Today we're going to look at how you can customize the flowcharts within Oracle Tutor procedures, and how you can share those changes with other authors within your company. Here is an image of a flowchart within a Tutor procedure with the default size and color scheme. You may want to change the size of your flowcharts as your end-users might have larger screens or need larger fonts. To change the size and number of columns, navigate to Tutor Author Author Options Flowcharts. The default is to have 4 columns appear in each flowchart, but, if I change it to six, my end-users will see a denser flowchart. This might be too dense for my end-users, so I will change it to 5 columns, and I will also deselect the option to have separate task boxes. Now let's look at how to customize the colors. Within the Flowchart options dialog, there is a button labeled "Colors." This brings up a dialog box of every object on a Tutor flowchart, and I can modify the color of each object, as well as the text within the object. If I click on the background, the "page" object appears in the Item field, and now I can customize the color and the title text by selecting Select Fill Color and/or Select Text Color. A dialog box with color choices appears. If I select Define Custom Colors, I can make my selections even more precise. Each time I change the color of an object, it appears in the selection screen. When the flowchart customization is finished, I can save my changes by naming the scheme. Although the color scheme I have chosen is rather silly looking, perhaps I want others to give me their feedback and make changes as they wish. I can share the color scheme with them by copying the FCP.INI file in the Tutor\Author directory into the same directory on their systems. If the other users have color schemes that they do not want to lose, they can copy the relevant lines from the FCP.INI file into their file. If I flowchart my document with the new scheme, I can see how it looks within the document. Sometimes just one or two changes to the default scheme are enough to customize the flowchart to your company's color palette. I have seen customers who have only changed the Start object to green and the End object to red, and I've seen another customer who changed every object to some variant of black and orange. Experiment! And let us know how you have customized your flowcharts. Mary R. Keane Senior Development Director, Oracle Tutor

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  • Oracle Enterprise Manager 12c Delivers Advanced Self-Service Automation for Oracle Database 12c Multitenant

    - by Javier Puerta
    Broadens Support for Managing Full Lifecycle of New Pluggable Database as a Service Redwood Shores, Calif. – November 4, 2013 News Summary Database as a Service (DBaaS) offers organizations accelerated deployment, elastic capacity, greater consolidation efficiency, higher availability and lower overall operational cost and complexity. Oracle Database 12c provides an innovative multitenant architecture featuring pluggable databases that makes it easy to offer DBaaS and consolidate databases on clouds. To support customers’ move to this model, Oracle Enterprise Manager 12c adds new automation capabilities to enable quick provisioning of database clouds through self-service, saving administrators time and effort. These new capabilities can help customers adopt Oracle Database 12c faster and pave the way to a DBaaS delivery model. News Facts Oracle today announced a new release of Oracle Enterprise Manager 12c, which provides a turnkey, full lifecycle DBaaS management solution for Oracle Multitenant, an option for Oracle Database 12c Enterprise Edition. Read full press release here

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  • OPA Mobile Now Available on iTunes AppStore and Google Play

    - by Richard Lefebvre
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 A free standalone app demonstrating the power of Oracle Policy Automation (OPA) Interviews is available on both Apple’s iTunes AppStore and Google Play (for Android). Later in 2014 customers will be able to deploy their own policy models to the mobile app using the new OPA Hub! /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • What electronic user-story-mapping tools can you recommend?

    - by azheglov
    Agile software development relies heavily on a work item type called user stories. For example, you have a backlog full of user stories and you can select a few of them to work on during the next sprint. But where and how do you find user stories to put into the backlog? There is a popular technique for doing that called story mapping. Jeff Patton invented it and here is the definitive guide on how to do it. The question is, what electronic tools are out there that support Patton's story-mapping technique? I've done a bit of research, found Pivotal and Rally plug-ins (but I'm not a customer of either) and I'm currently experimenting with SilverStories. What other tools are out there? What have you used? What do you (not) recommend? Why? UPDATE: Some people who wrote comments seem to lean towards an answer that applying this technique is simply impossible with an electronic tool and we should just accept that. Can't someone write it up as an answer?

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  • August issue of the Enterprise Manager Indepth Newsletter

    - by Javier Puerta
    The August issue of the Enterprise Manager Indepth Newsletter is now available here. NEWS Oracle OpenWorld 2014 Preview: Don't-Miss Sessions, Hands-on Labs, and More Organizers of Oracle OpenWorld 2014, taking place in San Francisco from September 28 to October 2, expect heavy turnout at sessions, hands-on labs, and customer panels devoted to Oracle Enterprise Manager 12c. Find out who is participating and which sessions are most recommended by the Oracle Enterprise Manager team.Read More Press and Analysts Welcome Oracle Enterprise Manager 12c Release 4 Launched in June, Oracle Enterprise Manager 12c Release 4 is winning praise for its ability to dramatically accelerate private cloud adoption, as well as for its groundbreaking database and middleware management capabilities. Find out what the community has to say about the new release.Read More Q&A: Oracle's Andrew Sutherland on Managing the Entire Oracle Stack with Oracle Enterprise Manager 12c Hear from Oracle expert Dr. Andrew Sutherland about the unique capabilities of the latest release of Oracle Enterprise Manager 12c—and what they mean for managing your IT across cloud and traditional IT deployments.Read More Read full newsletter here

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  • User Produtivity Kit - Powerful Packages (Part 1)

    - by [email protected]
    User Productivity Kit provides the ability to create a variety of content types including robust topics on system process and web pages with formatted text and graphics. There are times when you want to enhance content with media types not naively created by User Productivity Kit, media types such as video, custom animations, forms, and more. One method of doing this is to maintain these media files on a web server - separate from the User Productivity Kit player content and link to the files using absolute URLs such as http://myserver/overview.html. While this will get you going, you won't benefit from the content management capabilities of the UPK Developer. Features such as check-in / check-out, history, document properties, folder permissions and more are not available to this external content. Further, if you ever need to move that content to a server with a different name or domain, you'd need to update all your links. UPK version 3.1 introduced a new document type - the package. A package is a group of folders and files that you manage in the Developer library as a single document. These package documents work in the same manner as any other document in the library and you can use all of the collaborative content development features you see with other document types. Packages can be used for anything from single Word documents, PDF files, and graphics to more intricate sets of inter-related files commonly seen with HTML files and their graphics, style sheets, and JavaScript files. The structure of the files and folders within a package will always be preserved so this means that any relative links between files in the package will work. For example, an HTML file containing an image tag with a relative link to a graphic elsewhere in the same package will continue to function properly both when viewed in the Developer and when published to outputs such as the UPK Player. Once you start to use packages, you'll soon discover that there is a lot of existing content that can be re-purposed by placing it into UPK packages. Packages are easily created by selecting File...New...Package. Files can be added in a number of ways including the "Add Files" button, copy & paste from Windows Explorer, and drag & drop. To use one of the files in the package, just create a link to the file in the package you want to target. This is supported throughout the Developer in places such as section & topic concepts, frame links and hyperlinks in web pages. A little more challenging is determining how to structure packages in your library. As I mentioned earlier, a package can contain anything from a single file to dozens of files and folders. So what should you do? You could create a package for each file. You could create one package for all your files. But which one is right? Well, there's not a right and wrong answer to this question. There are advantages and disadvantages to each. The right decision will be influenced by the package files themselves, the structure of the content in the library, the size and working style of the development team, how content is shared between different outlines and more. The first consideration can be assessed the quickest. If the content to be placed in the package is composed of multiple files and those files reference each other, they should be in the same package. There are loads of examples of this type of content. HTML files with graphics and style sheets, HTML files with embedded Flash movies, and Word documents saved as HTML are all examples where the content is composed of multiple files and the files reference each other in some way. Content like this should always be placed in a singe package such that these relative links between the files are preserved and play properly in the UPK Player. In upcoming posts, I'll explain additional considerations.

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