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• Access Denied on Some Subfolders/Files Within a Share

  - by Tim

  First thing this morning, I find that users on one of our share drives are all getting "access denied". I tried the same drive and also received "access denied" as a Domain Admin. Previous to this, all specified users and admins could get access. I checked share permissions I checked NTFS permissions I temporarily made both types of permissions read/write to "Everyone" -- This worked for one user It turns out that this is occurring for only some files/folders. When I try to manually alter the share of that single share, it can't be shared, access denied. xcacls also gets access denied rebooted the server (not a big deal - this is a smallish company). Does anybody have any insight, my google-fu is coming up blank. Thanks. EDIT: More info, I just ran AccessEnum. There were a lot of "access denied", but I noticed the pattern that all of the access denied had a parent with an owner of "???". When I look at the properties, the "Unable to display owner" message is in the box and I can only make my user account the owner. I can then share the individual file/folder, but it doesn't seem to propogate down to subfolders/files.

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• disable RADIUS for Cisco 2500 wireless controller

  - by Tim Vaughan

  I have a Cisco 2500 wireless controller and four lightweight access points. I want to use the controller to manage a wireless network secured by WPA only, without using RADIUS or anything else. We'll handle the authentication using a captive portal behind the access points. However, it seems like the controller's default security policy requires a RADIUS server and I can't find out how to switch the policy off. The documentation assumes I'm in an environment which needs heavy-duty security and the use case is actually a small charity/business with much less stringent security requirements. How do I disable the complicated security policy and instead run a simple one that just uses WPA?

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• Cygwin's RSYNC for large data transfer

  - by Tim Brigham

  I'm using rsync from Cygwin to do a large scale data transfer from an aging HP MSA 1000 to a new DAS attached to a different server. I have a daemon running on the remote server in read only mode and a local copy writing the files to disk. One of my servers is an image repository with over a million files spread across about 300 directories. Each file averages only a couple hundred kilobytes. More so than any other box this one is proving problematic. The rsync process will work for a while - some times 20 minutes, some times an hour - and then it simply quits and sits idle at a given file name. I have verified that the file isn't corrupt on the remote server and that the file is successfully created on the local drive. I ran the rsync client in -vv mode, which returns nothing. I checked out the logs created by the daemon. I looked at the network utilization on the interface, which is sitting idle. I looked at the AV settings to see if anything could pose a problem there. I even updated to the latest release of Cygwin. What do I need to in order to keep this connection up? EDIT: The client system is using the command rsync.exe server::Drives/f/Repo/ /cygdrive/T/Repo --archive -P -vv The server is using the command rsync.exe --daemon --no-detach --config "rsyncd.conf" The contents of rsyncd.conf: use chroot = false strict modes = false hosts allow = 192.168.100.9 log file = c:/rsyncd.log uid=0 gid=0 [Drives] path = /cygdrive read only = yes EDIT: The file server is 2003, the disk type on the array is GPT and the size is of the array is about 4 TB. EDIT: Stranger.. It looks like the process is reliably erroring out at about 175,000 files. Rsync runs fine when I pick the same directory it has problems with one at a time. EDIT: rsync version 3.0.9 protocol version 30 Copyright (C) 1996-2011 by Andrew Tridgell, Wayne Davison, and others. Web site: http://rsync.samba.org/ Capabilities: 64-bit files, 64-bit inums, 32-bit timestamps, 64-bit long ints, no socketpairs, hardlinks, symlinks, IPv6, batchfiles, inplace, append, ACLs, xattrs, iconv, symtimes A similar failure occurred when going from the same set of files with Cygwin to a Linux install. It didn't happen until several hours later than normal however.

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• On Mikrotik RouterOS, is it possible to get Netflow information from a bridged connection?

  - by Tim

  I have a RouterOS box set up to bridge two ethernet connections. I have use-ip-firewall=yes in the bridge configuration, so that the ports go through the firewall. I've enabled netflow reporting via ip/traffic-flow, but the only packets I see reported are broadcast and multicast packets, not the packets that are flowing through the bridge. The documentation indicates that traffic flow logging happens after firewall processing and that it won't work with bridged connections by default, but I would have thought that use-ip-firewall=yes ought to address this. Is it possible to make this work somehow?

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• Configure spanning tree from HP to Cisco hardware

  - by Tim Brigham

  I have three switches I'd like to configure in a loop - a Cisco stack (3750s) and two HP 2900 series. Each is connected to the next with a 10 gig backplane of one form or another. How do I configure the spanning tree on these systems to make this function correctly? From the documents I've looked at it looks like I need to set both sets of hardware to use MST mode but I'm not sure past that point. The trunking, etc is all set up as needed. HP Switch 1 A4 connected to Cisco 1/0/1. HP Switch 2 B2 connected to Cisco 2/0/1. HP Switch 1 A2 connected to HP Switch 2 A1. HP Switch 1 show spanning-tree Multiple Spanning Tree (MST) Information STP Enabled : Yes Force Version : MSTP-operation IST Mapped VLANs : 1-4094 Switch MAC Address : 0021f7-126580 Switch Priority : 32768 Max Age : 20 Max Hops : 20 Forward Delay : 15 Topology Change Count : 352,485 Time Since Last Change : 2 secs CST Root MAC Address : 0018ba-c74268 CST Root Priority : 1 CST Root Path Cost : 200000 CST Root Port : 1 IST Regional Root MAC Address : 0021f7-126580 IST Regional Root Priority : 32768 IST Regional Root Path Cost : 0 IST Remaining Hops : 20 Root Guard Ports : TCN Guard Ports : BPDU Protected Ports : BPDU Filtered Ports : PVST Protected Ports : PVST Filtered Ports : | Prio | Designated Hello Port Type | Cost rity State | Bridge Time PtP Edge ----- --------- + --------- ---- ---------- + ------------- ---- --- ---- ... A1 | Auto 128 Disabled | A2 10GbE-CX4 | 2000 128 Forwarding | 0021f7-126580 2 Yes No A3 10GbE-CX4 | Auto 128 Disabled | A4 10GbE-SR | 2000 128 Forwarding | 0021f7-126580 2 Yes No HP Switch 2 show spanning-tree Multiple Spanning Tree (MST) Information STP Enabled : Yes Force Version : MSTP-operation IST Mapped VLANs : 1-4094 Switch MAC Address : 0024a8-cd6000 Switch Priority : 32768 Max Age : 20 Max Hops : 20 Forward Delay : 15 Topology Change Count : 19,623 Time Since Last Change : 32 secs CST Root MAC Address : 0018ba-c74268 CST Root Priority : 1 CST Root Path Cost : 202000 CST Root Port : A1 IST Regional Root MAC Address : 0024a8-cd6000 IST Regional Root Priority : 32768 IST Regional Root Path Cost : 0 IST Remaining Hops : 20 Root Guard Ports : TCN Guard Ports : BPDU Protected Ports : BPDU Filtered Ports : PVST Protected Ports : PVST Filtered Ports : | Prio | Designated Hello Port Type | Cost rity State | Bridge Time PtP Edge ----- --------- + --------- ---- ---------- + ------------- ---- --- ---- ... A1 10GbE-CX4 | 2000 128 Forwarding | 0021f7-126580 2 Yes No A2 10GbE-CX4 | Auto 128 Disabled | B1 SFP+SR | 2000 128 Blocking | a44c11-a67c80 2 Yes No B2 | Auto 128 Disabled | Cisco Stack 1 show spanning-tree ... (additional VLANs) VLAN0100 Spanning tree enabled protocol ieee Root ID Priority 1 Address 0018.bac7.426e Cost 2 Port 107 (TenGigabitEthernet2/1/1) Hello Time 2 sec Max Age 20 sec Forward Delay 15 sec Bridge ID Priority 32868 (priority 32768 sys-id-ext 100) Address a44c.11a6.7c80 Hello Time 2 sec Max Age 20 sec Forward Delay 15 sec Aging Time 300 sec Interface Role Sts Cost Prio.Nbr Type ------------------- ---- --- --------- -------- -------------------------------- Te1/1/1 Desg FWD 2 128.53 P2p Te2/1/1 Root FWD 2 128.107 P2p

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• Archive Manager, SQL 2005 and MaxTokenSize high CPU

  - by Tim Alexander

  So, I posted this question a few days ago: Impact of increasing the MaxTokenSize for Kerberos Tickets Since then the thought was to test our settings on two member servers, one with IIS and one without. I setup two GPOs to configure the MaxTokenSize reg setting to 48000 and MaxFieldLength/MaxRequestBytes to 64200 (based on MS KB2020943, these are set at 4/3 * T + 200). The member server seemed to work ok (a devalued tape backup server). The IIS server however has had some strange repercussions. The IIS Sserver host Quest Software Archive Manager (AM) 4.5 that communicates with SQL Server 2005 Enterprise on Server 2003 R2. After the changes all looked good until the SQL Server hit 100% CPU. I have removed the GPOS, removed the reg values and even replaced them with defaults (12000 for token size and can't remember the other one but was in a blog post about the issue in my other post). No change. Bouncing the IIS Server stops the high CPU and a colleague has looked at the SQL server and it is definitely the AM connection taking up the time/work on the SQL server. I haven't changed the reg values on the SQL server or the DCs but am reluctant to do so without understanding why this has happened. I am guessing its to do with the overriding auth and group issue we have but I am not seeing Kerberos errors in either event log. Has anyone seen something similar or does anyone have some tips? Was definitely blindsided by the Kerberos issue and am swimming against the tide to keep things functioning.

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• Cannot Access Shared Folder From IIS

  - by Tim Scott

  From IIS I need to access a folder on another computer. Both servers are Window 2008 SP2, and they live in a Virtual Private Cloud on Amazon EC2. They reach one another by private IP -- they are in WORKGROUP, not a domain. I can access the shared folder manually when logged in to the client as Administrator. But IIS gets "access denied." Here's what I have done: Set File Sharing = ON Set Password Protected Sharing = OFF Set Public Folder Sharing = ON Shared the folder Added permission to the share: Everyone, Full Control Added permission to the share: NETWORK SERVICE, Full Control Verified that File & Printer Sharing is checked in Windows Firewall Opened port 445 to inbound traffic from local sources I tried adding <remote-machine-name>\NETWORK SERVICE to the share but it says it does not recognize the machine, which makes sense, I guess. As I said, from the other computer I have no trouble accessing the shared folder from my user account, but IIS is shut out. How does the file server even know the difference? I would assume that with Everyone given full control and password protected sharing turned off, it would not matter what the client user account is. In any case, how to solve? UPDATE: To clarify, I am not trying to serve up files on the share directly through IIS. Rather I am writing files to the share from my code (System.IO).

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• On RouterOS, how will transparent proxying (with DNAT) affect reporting of netflows?

  - by Tim

  I have a box running Mikrotik RouterOS, which is set up to do transparent web proxying, as described here. In short, this means that I have a firewall rule for destination NAT causing any port 80 traffic to get redirected to port 8080 on the router, which is received by the Mikrotik local web proxy. The local web proxy then makes the web request on the client's behalf, in this case to a parent web proxy server (which in turn does the real web request). My question is, how will this two-part process get reported in the logging of traffic flow information (netflows)? Looking at the logged information, what I seem to be seeing is this: One flow recorded from client machine (private IP) to remote proxy (8080) Another flow recorded from router to remote proxy (8080) The original request that the client made to port 80 isn't recorded. I want to write code to analyse traffic usage, so I want to be sure I'm not losing information if I discard the latter of these.

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• I have to shard a mysql database. I want to start with 12 shards on 2 machines. What is the best w

  - by Tim

  All tables are InnoDb. I would rather not use mysqldump, because the shard sizes will be about 200 GB (about 700 million rows), and that will take too long. I was hoping to just stop mysql for an hour, copy the data files to a new machine, and start back up. But you can't do this with InnoDb, as some data is in the shared tablespace. Even if I have the innodb_file_per_table option set. This is not a website, but a custom application, used by tens of thousands right now, so uptime and performance are important. I suppose I could add logic into my server application to allow for gradual rebalancing / moving of a shard. Does anyone have a better idea?

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• Multiple *NIX Accounts with Identical UID

  - by Tim

  I am curious whether there is a standard expected behavior and whether it is considered bad practice when creating more than one account on Linux/Unix that have the same UID. I've done some testing on RHEL5 with this and it behaved as I expected, but I don't know if I'm tempting fate using this trick. As an example, let's say I have two accounts with the same IDs: a1:$1$4zIl1:5000:5000::/home/a1:/bin/bash a2:$1$bmh92:5000:5000::/home/a2:/bin/bash What this means is: I can log in to each account using its own password. Files I create will have the same UID. Tools such as "ls -l" will list the UID as the first entry in the file (a1 in this case). I avoid any permissions or ownership problems between the two accounts because they are really the same user. I get login auditing for each account, so I have better granularity into tracking what is happening on the system. So my questions are: Is this ability designed or is it just the way it happens to work? Is this going to be consistent across *nix variants? Is this accepted practice? Are there unintended consequences to this practice? Note, the idea here is to use this for system accounts and not normal user accounts.

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• What are the frequencies of current in computers' external peripheral cables and internal buses?

  - by Tim

  From Wikipedia, three different cases of current frequency are discussed along with the types of cables that are suitable for them: An Extra Ordinary electrical cables suffice to carry low frequency AC, such as mains power, which reverses direction 100 to 120 times per second (cycling 50 to 60 times per second). However, they cannot be used to carry currents in the radio frequency range or higher, which reverse direction millions to billions of times per second, because the energy tends to radiate off the cable as radio waves, causing power losses. Radio frequency currents also tend to reflect from discontinuities in the cable such as connectors, and travel back down the cable toward the source. These reflections act as bottlenecks, preventing the power from reaching the destination. Transmission lines use specialized construction such as precise conductor dimensions and spacing, and impedance matching, to carry electromagnetic signals with minimal reflections and power losses. Types of transmission line include ladder line, coaxial cable, dielectric slabs, stripline, optical fiber, and waveguides. The higher the frequency, the shorter are the waves in a transmission medium. Transmission lines must be used when the frequency is high enough that the wavelength of the waves begins to approach the length of the cable used. To conduct energy at frequencies above the radio range, such as millimeter waves, infrared, and light, the waves become much smaller than the dimensions of the structures used to guide them, so transmission line techniques become inadequate and the methods of optics are used. I wonder what the frequencies are for the currents in computers' external peripheral cables, such as Ethernet cable, USB cable, and in computers' internal buses? Are the cables also made specially for the frequencies? Thanks!

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• Is there a sensible way of 'teaming' two ADSL connections?

  - by Tim Long

  I work in an office complex that has two seperate ADSL connections, which they use to provide two seperate networks (actually both the ADSL routers go into a Cisco managed switch with two VLANs, one for each ADSL connection). Circumstances have changed so that 95% of the users are all on one ADSL connection. It would be great if there were a way to join together both connections to emulate a single connection at double the speed, but the ISP doesn't support bonding. So, is there a sensible way to take two completely seperate ADSL lines and use them to provide a single internet gateway?

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• Connect to WEP Wireless Network by command line on Ubuntu

  - by Tim

  Hi, I am a newbie to both network and Linux. I am now trying to connect to a WEP wireless network by command line on my Ubuntu 8.10, because the Network Manager does not support 64 bit WEP. (1) I firstly bring down the Network Manager and then try to connect to a wireless network, whose essid is candy and password is 5673212741. But it fails as shown in the following. I wonder why and how to do it correctly? $ sudo /etc/init.d/NetworkManager stop * Stopping network connection manager NetworkManager [ OK ] $ sudo iwconfig wlan0 essid candy opendo iwconfig wlan0 key 18018ce78e open $ sudo iwconfig wlan0 key 5673212741 open $ sudo dhclient wlan0 There is already a pid file /var/run/dhclient.pid with pid 9971 killed old client process, removed PID file Internet Systems Consortium DHCP Client V3.1.1 Copyright 2004-2008 Internet Systems Consortium. All rights reserved. For info, please visit http://www.isc.org/sw/dhcp/ wmaster0: unknown hardware address type 801 wmaster0: unknown hardware address type 801 Listening on LPF/wlan0/00:0e:9b:cd:4e:18 Sending on LPF/wlan0/00:0e:9b:cd:4e:18 Sending on Socket/fallback DHCPDISCOVER on wlan0 to 255.255.255.255 port 67 interval 7 DHCPDISCOVER on wlan0 to 255.255.255.255 port 67 interval 12 DHCPDISCOVER on wlan0 to 255.255.255.255 port 67 interval 20 DHCPDISCOVER on wlan0 to 255.255.255.255 port 67 interval 13 DHCPDISCOVER on wlan0 to 255.255.255.255 port 67 interval 9 No DHCPOFFERS received. No working leases in persistent database - sleeping. $ ping www.bbc.co.uk ping: unknown host www.bbc.co.uk (2) A less important question: why the scan for wireless networ does not work after I bring down the Network Manager? $ sudo /etc/init.d/NetworkManager stop * Stopping network connection manager NetworkManager [ OK ] $ sudo iwlist wlan0 scan wlan0 Interface doesn't support scanning : Network is down Thanks and regards!

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• Free alternative to Audio Hijack Pro?

  - by Tim Visher

  I'd like to record what I hear coming out of the main audio jack on my Mac. Nothing fancier than that. I'm aware of Audio Hijack Pro but that really does much more than I'm looking for and comes with a steep price tag. If it's the only tool that can do the job that's fine but I was hoping to find something that simply captured all audio coming from the computer and dumped it to a file. Thanks in advance!

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• Home Server restore fails cannot find boot device

  - by Tim Heuer

  I am using Windows Home Server to backup my PCs. I recently had a hard drive failure on one of my WHS connected PCs and obtained an identical sized/speed drive for my laptop. I used the latest home server restore CD and did the restore. It said it completed successfully. Upon reboot, it says 'cannot find boot device' and lists all my drives (hard drive, cd, network book) indicating no valid operating system was found. I boot using the Win7 repair disk and while it doesn't see the operating system, it sees the drive and if I go into a command prompt, I can see all my data on the drive. My laptop is Windows 7 64-bit Ultimate. I've tried most everything I can think of. I'm a technical user (software developer) so I'm pretty aware of how things work (or should). I don't feel like I'm missing a simple step here.

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• Troubleshoot odd large transaction log backups...

  - by Tim

  I have a SQL Server 2005 SP2 system with a single database that is 42gigs in size. It is a modestly active database that sees on average 25 transactions per second. The database is configured in Full recovery model and we perform transaction log backups every hour. However it seems to be pretty random at some point during the day the log backup will go from it's average size of 15megs all the way up to 40gigs. There are only 4 jobs that are scheduled to run on the SQL server and they are all typical backup jobs which occur on a daily/weekly basis. I'm not entirely sure of what client activity takes place as the application servers are maintained by a different department. Is there any good way to track down the cause of these log file growths and pinpoint them to a particular application, or client? Thanks in advance.

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• How do you enable view source in ie8 when it gets magically diabled

  - by Tim Meers

  I have multiple computers that all seem to have View Source disabled from the content menu when you right click on a web page. Now I know it's not that the web page is some how disabling it, I'm pretty sure thats not even possible. But alas I have at least 3 machines in my office (not on AD) that have this problem. I have also worked on clients computers that have this same issue. It's down right maddening! I tried to Google for it, but it just shows results from the dawn of IE6 in all of it's "glory" with a bug where if the cache was full it would be disabled. But this is not the case in IE8. Any body have a clue why this is happening, or a fix for it? Maybe a reg setting? Update: So I got a little closer to solving it, but there was still an issue on one computer where it allowed it not is HTTP, but not in HTTPS. One other computer works correctly in both. I Found these two keys missing in the registry: [-HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\View Source Editor] [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\View Source Editor]

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• Connect to Nonencrypted Wireless Network Using Ubuntu Commands

  - by Tim

  I failed to connect to an open i.e. nonencrypted wireless network using Ubuntu command lines. Here is what I did: $ sudo /etc/init.d/NetworkManager stop * Stopping network connection manager NetworkManager [ OK ] $ sudo /sbin/ifconfig wlan0 up $ sudo iwconfig wlan0 essid "Cavalier High-Speed 866-4-CAVTEL" $ sudo dhclient wlan0 There is already a pid file /var/run/dhclient.pid with pid 10812 killed old client process, removed PID file Internet Systems Consortium DHCP Client V3.1.1 Copyright 2004-2008 Internet Systems Consortium. All rights reserved. For info, please visit http://www.isc.org/sw/dhcp/ wmaster0: unknown hardware address type 801 wmaster0: unknown hardware address type 801 Listening on LPF/wlan0/00:0e:9b:cd:4e:18 Sending on LPF/wlan0/00:0e:9b:cd:4e:18 Sending on Socket/fallback DHCPREQUEST of 192.168.1.67 on wlan0 to 255.255.255.255 port 67 DHCPREQUEST of 192.168.1.67 on wlan0 to 255.255.255.255 port 67 DHCPDISCOVER on wlan0 to 255.255.255.255 port 67 interval 7 DHCPDISCOVER on wlan0 to 255.255.255.255 port 67 interval 7 DHCPDISCOVER on wlan0 to 255.255.255.255 port 67 interval 8 DHCPDISCOVER on wlan0 to 255.255.255.255 port 67 interval 12 DHCPDISCOVER on wlan0 to 255.255.255.255 port 67 interval 21 DHCPDISCOVER on wlan0 to 255.255.255.255 port 67 interval 6 No DHCPOFFERS received. Trying recorded lease 192.168.1.67 PING 192.168.1.1 (192.168.1.1) 56(84) bytes of data. --- 192.168.1.1 ping statistics --- 1 packets transmitted, 0 received, +1 errors, 100% packet loss, time 0ms Trying recorded lease 192.168.1.45 PING 192.168.1.1 (192.168.1.1) 56(84) bytes of data. --- 192.168.1.1 ping statistics --- 1 packets transmitted, 0 received, +1 errors, 100% packet loss, time 0ms No working leases in persistent database - sleeping. $ sudo /sbin/iwconfig wlan0 wlan0 IEEE 802.11bg Mode:Managed Frequency:2.422 GHz Access Point: Not-Associated Tx-Power=27 dBm Retry min limit:7 RTS thr:off Fragment thr=2352 B Encryption key:off Power Management:off Link Quality:0 Signal level:0 Noise level:0 Rx invalid nwid:0 Rx invalid crypt:0 Rx invalid frag:0 Tx excessive retries:0 Invalid misc:0 Missed beacon:0 I was wondering what the problem is and how I can do it right? Thanks and regards!

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• Multi-Page PDF Banner/Poster from PDF

  - by Tim Lytle

  I'm looking for a utility that will take one large sized PDF, and split it into smaller PDFs for banner/poster printing. Looking for a linux or multi-platform solution. More Background My goal is to take an Inkscape document and generate a PDF, then print it on a printer that doesn't do banner/poster printing automatically - so if there's a better solution, I'd be happy to hear that as well. I've found exporting as a PNG both takes a while, and sometimes blends are not preserved. Printing as PDF (Ubuntu print-to-file) seems to work well. I've found utilities that can take large images formats and generate multipage PDFs, but not PDF to PDF.

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• DoubleCommand Non-Functional on 10.6.3.

  - by Tim Visher

  I have a 1st or 2nd generation MacBook running 10.6.3. I want to remap my enter key to Ctrl and my right option key to enter (Emacs… yeah) and DoubleCommand seems to be precisely what the doctor ordered. Unfortunately, after having installed the latest version, it seems to be doing absolutely nothing. The correct settings are saved and active, but none of the remapping is taking effect. Are there any known issues with other OS X plug-ins (I run pretty heavily modified) or extensions that I should be aware of? What could the issue be? I initially tried to set only the User settings and then logged out and logged back in but nothing happened. I then tried saving them to System as well and logged out and in and nothing. Then I restarted the machine… twice… and nothing happened. Thanks in advance!

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• Burn Image context menu item missing in Windows 7

  - by Tim Jarvis

  My understanding is that in Windows 7 if I right click an ISO image I should have an option Burn Image, or if I double click an ISO I should get a dialog to let me burn the image.... Not happening for me, any idea's why? Edit: 29th April. I do have isoburn.exe in my system32 directory, and it works just fine if I launch it manually from cmd. However I simply do not have the context menu when I right click on a iso file. So my more specific question is, does anyone know how to simply restore this context menu item, an entry in the registry perhaps? (but where and what)

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• Microsoft CA certificate templates expires sooner than expected

  - by Tim Brigham

  The certificates my Microsoft CA is generating do not match the time period indicated in the template used. How can I resolve this? I recently created a new certificate template for use on my Linux boxes on my Microsoft CA (2008 R2 Enterprise). This template is approved for server and client authentication purposes with a validity period of 10 years - the expected lifetime of our Linux boxes - and the subject name supplied in the request. I have checked both the intermediate and offline CA - both have more than 10 years of life listed. Is there some kind of hard limit I'm hitting here?

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• Reimage several of the same model PC by copying the hard disk

  - by Tim Lehner

  I have several of the same machine (Dell Precision T3500) that originally came with Windows 7 Pro (there is a Windows 7 Pro OA product key sticker on top of each one). These were initially downgraded to XP by a former IT colleague, but are now back in the pool of unused machines. I am looking to format and install Windows 7 Pro on one of them using the latest official Win7 installer ISO with SP1 and then clone the hard drive to the other machines. The questions then, are: Does this even make sense, or is there a better way to do this considering I'm only doing it to 6 machines? Does this jive with MS licensing (we are the original purchaser of the machines, and thus, presumably, the license holder...but I'm no expert)? Is it possible to apply the individual 25-char product keys to the cloned machines after cloning? How far can I go in the config process (installing corporate standard apps and such) before I have to clone to the other machines considering the licensing/key questions?

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• Internet Explorer defaults to 64-bit version

  - by Tim Long

  My IE8 has suddenly started defaulting to the 64-bit version. I have no idea how or why this has happened, but I suspect it might be linked to the Browser Choice Screen that Microsoft was recently forced to display by EU law. However, many web sites will not display correctly in IE8 x64 (eg. sites that use Adobe Flash or Microsoft Silverlight). I have the 32-bit version of IE pinned to my taskbar and if I launch it manually, everything is fine. But when I click on a URL from another program and IE is not already running, then the 64-bit version gets launched. This really messes with programs like BBC iPlayer which rely heavily on Adbobe Air and Flash. So, how do I get IE8 32-bit version to be the default version again? I've tried using the "default programs" control panel and that doesn;t make any difference (in fact, it doesn't give the choice between x84 and x64 versions, it just lists "internet explorer").

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• Cannot Send Item error in Outlook - permissions to registry?

  - by Tim Alexander

  The issue I am trying to solve is to do with users getting a Cannot Send Item error in Outlook 2007 connecting to Exchange 2007. Basically if there is an image in the email (either one they have pasted in or one from another email in the chain) they get a "Cannot Send Item" error. Initially thought it was a citrix issue but users get it when they RDP to a server as well. Changing the message to Rich Text works 80% of the time but I do not think this is a solution but more of a temporary workaround. After some troubleshooting we found that the error can be fixed by adding the user as a member of the local power users group. of course this is not really a fix. My thoughts were that the ability of a power user to add/remove software may give them more access to the registry which might allow them to get round a restriction that is in place for a normal user. I have tried going through a procmon but the wealth of information is confusing. It initially looked like it may be an Outlook 2007 email security setting but this does not change between power user and normal user (set to 1 in the registry, "Use the security setting from Outlook Security Settings Public Folders"). I am struggling to fine tune my troubleshooting to work out exactly what is blocking it. Has anyone had an experience with an error similar to this? Or are there any tips for trying to track down issues via procmon as I must admit my approach seems somewhat lacking :) EDIT: So I have trawled through the two logs we have from process monitor (one as a power user and one a normal user). annoyingly I can find no obvious difference where something is denied access. There are more access denied events in the normal user log but these are quickly followed by sucessful entries to the same path fractions of a second later. The only thing that does stand out is an access denied to HKCR.html. This does not even appear in the power user version of the log. From what I understand this helps determine the default browser which ties in nicely with the fact that 9 out of 10 times you can send the message as Rich Text. EDIT: Looks like KB2509470 was causing the issue. Not really sure why but when I can work out what it does and why it causes the problem will post here unless anyone beats me to it!

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