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• Life Technologies: Making Life Easier to Manage

  - by Michael Snow

  12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} When we’re thinking about customer engagement, we’re acutely aware of all the forces at play competing for our customer’s attention. Solutions that make life easier for our customers draw attention to themselves. We tend to engage more when there is a distinct benefit and we can take a deep breath and accept that there is hope in the world and everything isn’t designed to frustrate us and make our lives miserable. (sigh…) When products are designed to automate processes that were consuming hours of our time with no relief in sight, they deserve to be recognized. One of our recent Oracle Fusion Middleware Innovation Award Winners in the WebCenter category, Life Technologies, has recently posted a video promoting their “award winning” solution. The Oracle Innovation Awards are part of the overall Oracle Excellence awards given to customers for innovation with Oracle products. More info here. Their award nomination included this description: Life Technologies delivered the My Life Service Portal as part of a larger Digital Hub strategy. This Portal is the first of its kind in the biotechnology service providing industry. The Portal provides access to Life Technologies cloud based service monitoring system where all customer deployed instruments can be remotely monitored and proactively repaired. The portal provides alerts from these cloud based monitoring services directly to the customer and to Life Technologies Field Engineers. The Portal provides insight into the instruments and services customers purchased for the purpose of analyzing and anticipating future customer needs and creating targeted sales and service programs. This portal not only provides benefits for Life Technologies internal sales and service teams but provides customers a central place to track all pertinent instrument information including: instrument service history instrument status and previous activities instrument performance analytics planned service visits warranty/contract information discussion forums social networks for lab management and collaboration alerts and notifications on all of the above team scheduling for instrument usage promote optional reagents required to keep instruments performing From their website The Life Technologies Instruments & Services Portal Helps You Save Time and Gain Peace of Mind Introducing the new, award-winning, free online tool that enables easier management of your instrument use and care, faster response to requests for service or service quotes, and instant sharing of key instrument and service information with your colleagues. Now – this unto itself is obviously beneficial for their customers who were previously burdened with having to do all of these tasks separately, manually and inconsistently by nature. Now – all in one place and free to their customers – a portal that ties it all together. They now have built the platform to give their customers yet another reason to do business with them – Their headline on their product page says it all: “Life is now easier to manage - All your instrument use and care in one place – the no-cost, no-hassle Instruments and Services Portal.” Of course – it’s very convenient that the company name includes “Life” and now can also promote to their clients and prospects that doing business with them is easy and their sophisticated lab equipment is easy to manage. In an industry full of PhD’s – “Easy” isn’t usually the first word that comes to mind, but Life Technologies has now tied the word to their brand in a very eloquent way. Between our work lives and family or personal lives, getting any mono-focused minutes of dedicated attention has become such a rare occurrence in our current era of multi-tasking that those moments of focus are highly prized. So – when something is done really well – so well that it becomes captivating and urges sharing impulses – I take notice and dig deeper and most of the time I discover other gems not so hidden below the surface. And then I share with those I know would enjoy and understand. In the spirit of full disclosure, I must admit here that the first person I shared the videos below with was my daughter. She’s in her senior year of high school in the midst of her college search. She’s passionate about her academics and has already decided that she wants to study Neuroscience in college and like her mother will be in for the long haul to a PhD eventually. In a summer science program at Smith College 2 summers ago – she sent the family famous text to me – “I just dissected a sheep’s brain – wicked cool!” – This was followed by an equally memorable text this past summer in a research mentorship in Neuroscience at UConn – “Just sliced up some rat brain. Reminded me of a deli slicer at the supermarket… sorry I forgot to call last night…” So… needless to say – I knew I had an audience that would enjoy and understand these videos below and are now being shared among her science classmates and faculty. And evidently - so does Life Technologies! They’ve done a great job on these making them fun and something that will easily be shared among their customers social networks. They’ve created a neuro-archetypal character, “Ph.Diddy” and know that their world of clients in academics, research, and other institutions would understand and enjoy the “edutainment” value in this series of videos on their YouTube channel that pokes fun at the stereotypes while also promoting their products at the same time. They use their Facebook page for additional engagement with their clients and as another venue to promote these videos. Enjoy this one as well! More to be found here: http://www.youtube.com/lifetechnologies Stay tuned to this Oracle WebCenter blog channel. Tomorrow we'll be taking a look at another winner of the Innovation Awards, LADWP - helping to keep the citizens of Los Angeles engaged with their Water and Power provider.

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• Dynamically creating a Generic Type at Runtime

  - by Rick Strahl

  I learned something new today. Not uncommon, but it's a core .NET runtime feature I simply did not know although I know I've run into this issue a few times and worked around it in other ways. Today there was no working around it and a few folks on Twitter pointed me in the right direction. The question I ran into is: How do I create a type instance of a generic type when I have dynamically acquired the type at runtime? Yup it's not something that you do everyday, but when you're writing code that parses objects dynamically at runtime it comes up from time to time. In my case it's in the bowels of a custom JSON parser. After some thought triggered by a comment today I realized it would be fairly easy to implement two-way Dictionary parsing for most concrete dictionary types. I could use a custom Dictionary serialization format that serializes as an array of key/value objects. Basically I can use a custom type (that matches the JSON signature) to hold my parsed dictionary data and then add it to the actual dictionary when parsing is complete. Generic Types at Runtime One issue that came up in the process was how to figure out what type the Dictionary<K,V> generic parameters take. Reflection actually makes it fairly easy to figure out generic types at runtime with code like this: if (arrayType.GetInterface("IDictionary") != null) { if (arrayType.IsGenericType) { var keyType = arrayType.GetGenericArguments()[0]; var valueType = arrayType.GetGenericArguments()[1]; … } } The GetArrayType method gets passed a type instance that is the array or array-like object that is rendered in JSON as an array (which includes IList, IDictionary, IDataReader and a few others). In my case the type passed would be something like Dictionary<string, CustomerEntity>. So I know what the parent container class type is. Based on the the container type using it's then possible to use GetGenericTypeArguments() to retrieve all the generic types in sequential order of definition (ie. string, CustomerEntity). That's the easy part. Creating a Generic Type and Providing Generic Parameters at RunTime The next problem is how do I get a concrete type instance for the generic type? I know what the type name and I have a type instance is but it's generic, so how do I get a type reference to keyvaluepair<K,V> that is specific to the keyType and valueType above? Here are a couple of things that come to mind but that don't work (and yes I tried that unsuccessfully first): Type elementType = typeof(keyvalue<keyType, valueType>); Type elementType = typeof(keyvalue<typeof(keyType), typeof(valueType)>); The problem is that this explicit syntax expects a type literal not some dynamic runtime value, so both of the above won't even compile. I turns out the way to create a generic type at runtime is using a fancy bit of syntax that until today I was completely unaware of: Type elementType = typeof(keyvalue<,>).MakeGenericType(keyType, valueType); The key is the type(keyvalue<,>) bit which looks weird at best. It works however and produces a non-generic type reference. You can see the difference between the full generic type and the non-typed (?) generic type in the debugger: The nonGenericType doesn't show any type specialization, while the elementType type shows the string, CustomerEntity (truncated above) in the type name. Once the full type reference exists (elementType) it's then easy to create an instance. In my case the parser parses through the JSON and when it completes parsing the value/object it creates a new keyvalue<T,V> instance. Now that I know the element type that's pretty trivial with: // Objects start out null until we find the opening tag resultObject = Activator.CreateInstance(elementType); Here the result object is picked up by the JSON array parser which creates an instance of the child object (keyvalue<K,V>) and then parses and assigns values from the JSON document using the types  key/value property signature. Internally the parser then takes each individually parsed item and adds it to a list of  List<keyvalue<K,V>> items. Parsing through a Generic type when you only have Runtime Type Information When parsing of the JSON array is done, the List needs to be turned into a defacto Dictionary<K,V>. This should be easy since I know that I'm dealing with an IDictionary, and I know the generic types for the key and value. The problem is again though that this needs to happen at runtime which would mean using several Convert.ChangeType() calls in the code to dynamically cast at runtime. Yuk. In the end I decided the easier and probably only slightly slower way to do this is a to use the dynamic type to collect the items and assign them to avoid all the dynamic casting madness: else if (IsIDictionary) { IDictionary dict = Activator.CreateInstance(arrayType) as IDictionary; foreach (dynamic item in items) { dict.Add(item.key, item.value); } return dict; } This code creates an instance of the generic dictionary type first, then loops through all of my custom keyvalue<K,V> items and assigns them to the actual dictionary. By using Dynamic here I can side step all the explicit type conversions that would be required in the three highlighted areas (not to mention that this nested method doesn't have access to the dictionary item generic types here). Static <- -> Dynamic Dynamic casting in a static language like C# is a bitch to say the least. This is one of the few times when I've cursed static typing and the arcane syntax that's required to coax types into the right format. It works but it's pretty nasty code. If it weren't for dynamic that last bit of code would have been a pretty ugly as well with a bunch of Convert.ChangeType() calls to litter the code. Fortunately this type of type convulsion is rather rare and reserved for system level code. It's not every day that you create a string to object parser after all :-)© Rick Strahl, West Wind Technologies, 2005-2011Posted in .NET  CSharp   Tweet (function() { var po = document.createElement('script'); po.type = 'text/javascript'; po.async = true; po.src = 'https://apis.google.com/js/plusone.js'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(po, s); })();

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• Best of Breed vs. Suite – Oracle’s SaaS Delivers Both

  - by yaldahhakim

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} The debate of which is better: “best of breed” business applications vs. an integrated suite is certainly not a new conversation. This has been argued between IT vendors and CIOs for years. It’s also important to clarify that “best of breed” does not necessarily translate into being the richest functionality; rather it’s often about just having the best fit solution to solve a specific business problem or need. So what does cloud have to do with the niche vs. suite debate? Consuming business applications in a cloud or SaaS deployment model can change the best of breed vs. suite discussion - if the cloud is done right. It’s having your cake and eating it too only better: you don’t have to gather all the ingredients or wait to bake your cake, and you can adjust how big of slice you take. Before you eat, it’s worth pausing to recall much of what we learned about IT over the last decade. These basic IT principles still hold true even though the financial model has changed from buying to renting. In other words, what’s under the technology hood still matters. Architecture and development methodologies like building an application based on open standards so it works with other systems - is still important. Data and information silos, complex integrations, and proprietary technologies that lock you in, are still bad. While some may argue that IT no longer matters with cloud, the opposite is actually true. If anything cloud can help return IT back to its rightful place as key strategic asset vs. a liability on the balance sheet. The “I” in CIO was never meant to stand for “integration” yet it’s amazing how much time and money is poured into these types of initiatives for most organizations each year. Rather the “I” needs to stand for “innovation”. This is where Oracle SaaS can uniquely help. Oracle’s application strategy has not really changed over the years. It’s always been about bringing the best and richest functionality across the enterprise to our customers while leveraging a common, standards-based, and enterprise-grade platform. So not jut best fit, but the best capabilities based on the input of thousands of enterprise customers across the globe. Oracle invests billions in R&D every year to add new capabilities to the broadest cloud portfolio in the industry, spanning across functional pillars like CRM, HCM, ERP, etc. And where it makes sense, Oracle combines key strategic acquisitions to complement organic functionality. The result is best of breed delivered in a suite. Again this is not something new. The game changer now with cloud is that it impacts HOW Oracle customers adopt the richest, most modern applications across the business – and continue on getting it. Consuming oracle applications in the cloud means you can adopt new capabilities and updates very quickly and easily. There’s no hardware to buy or software to manage. Oracle does it for you. Low upfront costs and an OpEx financial model is the easy part. Oracle Cloud Applications take it a big step further. For organizations that demand having the latest and richest functionality and accelerating the time to value from their IT investment, Oracle Cloud is the right path. It’s about holistically changing the “hows” and the “whys” of the organization by leveraging transformational innovations like social, mobile, and big data in a consistent and more powerful way. Not just about sales force automation or talent management. These technologies should impact all parts of the company and Oracle Cloud is the enterprise-grade delivery vehicle. Oracle SaaS helps break down barriers of adoption and is eases the headache of upgrades, investing in new supporting hardware, or adding internal expertise to manage it all. With Oracle Cloud, customers can get best of breed capabilities in either a full suite model or a la carte. And because it’s entirely built on open standards, it’s built to co-exist with existing IT investments. Updates can be automatic or delayed based on a customer’s requirements. And it’s complete – a full suite of cross pillar functionality. Even better, if you don’t like it, need more or less, just turn the dial up or down. Just like your utility bill, you pay for what you use, and can consume more or less power whenever you need it. Lower cost, lower investment risk, without compromising on functionality, security, or performance. Technology still matters in the cloud. So our cloud customers also like that when they adopt our cloud applications, they also get the best underlying technology, from the middleware and database platform down to infrastructure and Oracle’s engineered systems. Therefore it’s not just the greatest and latest in application functionality, but everything underneath that makes it work is also the latest and greatest. The best of breed technology stack powering best of breed business applications, and all delivered in a subscription based model. The best of both worlds. Yep, that’s the idea.

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• How to launch LOV and Date dialogs using the keyboard

  - by frank.nimphius

  v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Using the ADF Faces JavaScript API, developers can listen for user keyboard input in input components to filter or respond to specific characters or key combination. The JavaScript shown below can be used with an af:clientListener tag on af:inputListOfValues or af:inputDate. At runtime, the JavaScript code determines the component type it is executed on and either opens the LOV dialog or the input Date popup.   <af:resource type="javascript">     /**     * function to launch dialog if cursor is in LOV or     * input date field     * @param evt argument to capture the AdfUIInputEvent object     */   function launchPopUpUsingF8(evt) {      var component = evt.getSource();      if (evt.getKeyCode() == AdfKeyStroke.F8_KEY) {      //check for input LOV component        if (component.getTypeName() == 'AdfRichInputListOfValues') {            AdfLaunchPopupEvent.queue(component, true);            //event is handled on the client. Server does not need            //to be notified            evt.cancel();          }         //check for input Date component               else if (component.getTypeName() == 'AdfRichInputDate') {           //the inputDate af:popup component ID always is ::pop           var popupClientId = component.getAbsoluteLocator() + '::pop';           var popup = component.findComponent(popupClientId);           var hints = {align : AdfRichPopup.ALIGN_END_AFTER,                        alignId : component.getAbsoluteLocator()};           popup.show(hints);           //event is handled on the client. Server does not need           //to be notified           evt.cancel();        }              } } </af:resource> The af:clientListener that calls the JavaScript is added as shown below. <af:inputDate label="Label 1" id="id1">    <af:clientListener method="launchPopUpUsingF8" type="keyDown"/> </af:inputDate> As you may have noticed, the call to open the popup is different for the af:inputListOfValues and the af:inputDate. For the list of values component, an ADF Faces AdfLaunchPopupEvent is queued with the LOV component passed s an argument. Launching the input date popup is a bit more complicate and requires you to lookup the implicit popup dialog and to open it manually. Because the popup is opened manually using the show() method on the af:popup component, the alignment of the dialog also needs to be handled manually. For this, the popup component specifies alignment hints, that for the ALIGN_END_AFTER hint aligns the dialog at the end and below the date component. The align Id hint specifies the component the dialog is relatively positioned to, which of course should be the input date field. The ADF Faces JavaScript API and how to use it is further explained in the Using JavaScript in ADF Faces Rich Client Applications whitepaper available from the Oracle Technology Network (OTN) http://www.oracle.com/technetwork/developer-tools/jdev/1-2011-javascript-302460.pdf An ADF Insider recording about JavaScript in ADF Faces can be watched from here http://download.oracle.com/otn_hosted_doc/jdeveloper/11gdemos/adf-insider-javascript/adf-insider-javascript.html

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• Why It Is So Important to Know Your Customer

  - by Christie Flanagan

  Over the years, I endured enough delayed flights, air turbulence and misadventures in airport security clearance to watch my expectations for the air travel experience fall to abysmally low levels. The extent of my loyalty to any one carrier had more to do with the proximity of the airport parking garage to their particular gate than to any effort on the airline’s part to actually earn and retain my business. That all changed one day when I found myself at the airport hoping to catch a return flight home a few hours earlier than expected, using an airline I had flown with for the first time just that week.  When you travel regularly for business, being able to catch a return flight home that’s even an hour or two earlier than originally scheduled is a big deal. It can mean the difference between having a normal evening with your family and having to sneak in like a cat burglar after everyone is fast asleep. And so I found myself on this particular day hoping to catch an earlier flight home. I approached the gate agent and was told that I could go on standby for their next flight out. Then I asked how much it was going to cost to change the flight, knowing full well that I wouldn’t get reimbursed by my company for any change fees. “Oh, there’s no charge to fly on standby,” the gate agent told me. I made a funny look. I couldn’t believe what I was hearing. This airline was going to let my fly on standby, at no additional charge, even though I was a new customer with no status or points. It had been years since I’d seen an airline pass up a short term revenue generating opportunity in favor of a long term loyalty generating one.  At that moment, this particular airline gained my loyal business. Since then, this airline has had the opportunity to learn a lot about me. They know where I live, where I fly from, where I usually fly to, and where I like to sit on the plane. In general, I’ve found their customer service to be quite good whether at the airport, via call center and even through social channels. They email me occasionally, and when they do, they demonstrate that they know me by promoting deals for flights from where I live to places that I’d be interested in visiting. And that’s part of why I’m always so puzzled when I visit their website.Does this company with the great service, customer friendly policies, and clean planes demonstrate that they know me at all when I visit their website? The answer is no. Even when I log in using my loyalty program credentials, it’s pretty obvious that they’re presenting the same old home page and same old offers to every single one of their site visitors. I mean, those promotional offers that they’re featuring so prominently  -- they’re for flights that originate thousands of miles from where I live! There’s no way I’d ever book one of those flights and I’m sure I’m not the only one of their customers to feel that way.My reason for recounting this story is not to pick on the one customer experience flaw I've noticed with this particular airline, in fact, they do so many things right that I’ll continue to fly with them. But I did want to illustrate just how glaringly obvious it is to customers today when a touch point they have with a brand is impersonal, unconnected and out of sync. As someone who’s spent a number of years in the web experience management and online marketing space, it particularly peeves me when that out of sync touch point is a brand’s website, perhaps because I know how important it is to make a customer’s online experience relevant and how many powerful tools are available for making a relevant experience a reality. The fact is, delivering a one-size-fits-all online customer experience is no longer acceptable or particularly effective in today’s world. Today’s savvy customers expect you to know who they are and to understand their preferences, behavior and relationship with your brand. Not only do they expect you to know about them, but they also expect you to demonstrate this knowledge across all of their touch points with your brand in a consistent and compelling fashion, whether it be on your traditional website, your mobile web presence or through various social channels.Delivering the kind of personalized online experiences that customers want can have tremendous business benefits. This is not just about generating feelings of goodwill and higher customer satisfaction ratings either. More relevant and personalized online experiences boost the effectiveness of online marketing initiatives and the statistics prove this out. Personalized web experiences can help increase online conversion rates by 70% -- that’s a huge number.1  And more than three quarters of consumers indicate that they’ve made additional online purchases based on personalized product recommendations.2Now if only this airline would get on board with delivering a more personalized online customer experience. I’d certainly be happier and more likely to spring for one of their promotional offers. And by targeting relevant offers on their home page to appropriate segments of their site visitors, I bet they’d be happier and generating additional revenue too. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}  ***** If you're interested in hearing more perspectives on the benefits of demonstrating that you know your customers by delivering a more personalized experience, check out this white paper on creating a successful and meaningful customer experience on the web.  Also catch the video below on the business value of CX in attracting new customers featuring Oracle's VP of Customer Experience Strategy, Brian Curran. 1 Search Engine Watch 2 Marketing Charts

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• Dynamic Code for type casting Generic Types 'generically' in C#

  - by Rick Strahl

  C# is a strongly typed language and while that's a fundamental feature of the language there are more and more situations where dynamic types make a lot of sense. I've written quite a bit about how I use dynamic for creating new type extensions: Dynamic Types and DynamicObject References in C# Creating a dynamic, extensible C# Expando Object Creating a dynamic DataReader for dynamic Property Access Today I want to point out an example of a much simpler usage for dynamic that I use occasionally to get around potential static typing issues in C# code especially those concerning generic types. TypeCasting Generics Generic types have been around since .NET 2.0 I've run into a number of situations in the past - especially with generic types that don't implement specific interfaces that can be cast to - where I've been unable to properly cast an object when it's passed to a method or assigned to a property. Granted often this can be a sign of bad design, but in at least some situations the code that needs to be integrated is not under my control so I have to make due with what's available or the parent object is too complex or intermingled to be easily refactored to a new usage scenario. Here's an example that I ran into in my own RazorHosting library - so I have really no excuse, but I also don't see another clean way around it in this case. A Generic Example Imagine I've implemented a generic type like this: public class RazorEngine<TBaseTemplateType> where TBaseTemplateType : RazorTemplateBase, new() You can now happily instantiate new generic versions of this type with custom template bases or even a non-generic version which is implemented like this: public class RazorEngine : RazorEngine<RazorTemplateBase> { public RazorEngine() : base() { } } To instantiate one: var engine = new RazorEngine<MyCustomRazorTemplate>(); Now imagine that the template class receives a reference to the engine when it's instantiated. This code is fired as part of the Engine pipeline when it gets ready to execute the template. It instantiates the template and assigns itself to the template: var template = new TBaseTemplateType() { Engine = this } The problem here is that possibly many variations of RazorEngine<T> can be passed. I can have RazorTemplateBase, RazorFolderHostTemplateBase, CustomRazorTemplateBase etc. as generic parameters and the Engine property has to reflect that somehow. So, how would I cast that? My first inclination was to use an interface on the engine class and then cast to the interface.  Generally that works, but unfortunately here the engine class is generic and has a few members that require the template type in the member signatures. So while I certainly can implement an interface: public interface IRazorEngine<TBaseTemplateType> it doesn't really help for passing this generically templated object to the template class - I still can't cast it if multiple differently typed versions of the generic type could be passed. I have the exact same issue in that I can't specify a 'generic' generic parameter, since there's no underlying base type that's common. In light of this I decided on using object and the following syntax for the property (and the same would be true for a method parameter): public class RazorTemplateBase :MarshalByRefObject,IDisposable { public object Engine {get;set; } } Now because the Engine property is a non-typed object, when I need to do something with this value, I still have no way to cast it explicitly. What I really would need is: public RazorEngine<> Engine { get; set; } but that's not possible. Dynamic to the Rescue Luckily with the dynamic type this sort of thing can be mitigated fairly easily. For example here's a method that uses the Engine property and uses the well known class interface by simply casting the plain object reference to dynamic and then firing away on the properties and methods of the base template class that are common to all templates:/// <summary> /// Allows rendering a dynamic template from a string template /// passing in a model. This is like rendering a partial /// but providing the input as a /// </summary> public virtual string RenderTemplate(string template,object model) { if (template == null) return string.Empty; // if there's no template markup if(!template.Contains("@")) return template; // use dynamic to get around generic type casting dynamic engine = Engine; string result = engine.RenderTemplate(template, model); if (result == null) throw new ApplicationException("RenderTemplate failed: " + engine.ErrorMessage); return result; } Prior to .NET 4.0  I would have had to use Reflection for this sort of thing which would have a been a heck of a lot more verbose, but dynamic makes this so much easier and cleaner and in this case at least the overhead is negliable since it's a single dynamic operation on an otherwise very complex operation call. Dynamic as  a Bailout Sometimes this sort of thing often reeks of a design flaw, and I agree that in hindsight this could have been designed differently. But as is often the case this particular scenario wasn't planned for originally and removing the generic signatures from the base type would break a ton of other code in the framework. Given the existing fairly complex engine design, refactoring an interface to remove generic types just to make this particular code work would have been overkill. Instead dynamic provides a nice and simple and relatively clean solution. Now if there were many other places where this occurs I would probably consider reworking the code to make this cleaner but given this isolated instance and relatively low profile operation use of dynamic seems a valid choice for me. This solution really works anywhere where you might end up with an inheritance structure that doesn't have a common base or interface that is sufficient. In the example above I know what I'm getting but there's no common base type that I can cast to. All that said, it's a good idea to think about use of dynamic before you rush in. In many situations there are alternatives that can still work with static typing. Dynamic definitely has some overhead compared to direct static access of objects, so if possible we should definitely stick to static typing. In the example above the application already uses dynamics extensively for dynamic page page templating and passing models around so introducing dynamics here has very little additional overhead. The operation itself also fires of a fairly resource heavy operation where the overhead of a couple of dynamic member accesses are not a performance issue. So, what's your experience with dynamic as a bailout mechanism? © Rick Strahl, West Wind Technologies, 2005-2012Posted in CSharp   Tweet !function(d,s,id){var js,fjs=d.getElementsByTagName(s)[0];if(!d.getElementById(id)){js=d.createElement(s);js.id=id;js.src="//platform.twitter.com/widgets.js";fjs.parentNode.insertBefore(js,fjs);}}(document,"script","twitter-wjs"); (function() { var po = document.createElement('script'); po.type = 'text/javascript'; po.async = true; po.src = 'https://apis.google.com/js/plusone.js'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(po, s); })();

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• Amazon Web Services (AWS) Plug-in for Oracle Enterprise Manager

  - by Anand Akela

  v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Contributed by Sunil Kunisetty and Daniel Chan Introduction and ArchitectureAs more and more enterprises deploy some of their non-critical workload on Amazon Web Services (AWS), it’s becoming critical to monitor those public AWS resources along side with their on-premise resources. Oracle recently announced Oracle Enterprise Manager Plug-in for Amazon Web Services (AWS) allows you to achieve that goal. The on-premise Oracle Enterprise Manager (EM12c) acts as a single tool to get a comprehensive view of your public AWS resources as well as your private cloud resources.  By deploying the plug-in within your Cloud Control environment, you gain the following management features: Monitor EBS, EC2 and RDS instances on Amazon Web Services Gather performance metrics and configuration details for AWS instances Raise alerts and violations based on thresholds set on monitoring Generate reports based on the gathered data Users of this Plug-in can leverage the rich Enterprise Manager features such as system promotion, incident generation based on thresholds, integration with 3rd party ticketing applications etc. AWS Monitoring via this Plug-in is enabled via Amazon CloudWatch API and the users of this Plug-in are responsible for supplying credentials for accessing AWS and the CloudWatch API. This Plug-in can only be deployed on an EM12C R2 platform and agent version should be at minimum 12c R2.Here is a pictorial view of the overall architecture: Amazon Elastic Block Store (EBS) Amazon Elastic Compute Cloud (EC2) Amazon Relational Database Service (RDS) Here are a few key features: Rich and exhaustive list of metrics. Metrics can be gathered from an Agent running outside AWS. Critical configuration information. Custom Home Pages with charts and AWS configuration information. Generate incidents based on thresholds set on monitoring data. Discovery and Monitoring AWS instances can be added to EM12C either via the EM12c User Interface (UI) or the EM12c Command Line Interface ( EMCLI)  by providing the AWS credentials (Secret Key and Access Key Id) as well as resource specific properties as target properties. Here is a quick mapping of target types and properties for each AWS resources AWS Resource Type Target Type Resource specific properties EBS Resource Amazon EBS Service CloudWatch base URI, EC2 Base URI, Period, Volume Id, Proxy Server and Port EC2 Resource Amazon EC2 Service CloudWatch base URI, EC2 Base URI, Period, Instance  Id, Proxy Server and Port RDS Resource Amazon RDS Service CloudWatch base URI, RDS Base URI, Period, Instance  Id, Proxy Server and Port Proxy server and port are optional and are only needed if the agent is within the firewall. Here is an emcli example to add an EC2 target. Please read the Installation and Readme guide for more details and step-by-step instructions to deploy  the plugin and adding the AWS the instances. ./emcli add_target \       -name="<target name>" \       -type="AmazonEC2Service" \       -host="<host>" \       -properties="ProxyHost=<proxy server>;ProxyPort=<proxy port>;EC2_BaseURI=http://ec2.<region>.amazonaws.com;BaseURI=http://monitoring.<region>.amazonaws.com;InstanceId=<EC2 instance Id>;Period=<data point periond>"  \     -subseparator=properties="=" ./emcli set_monitoring_credential \                 -set_name="AWSKeyCredentialSet"  \                 -target_name="<target name>"  \                 -target_type="AmazonEC2Service" \                 -cred_type="AWSKeyCredential"  \                 -attributes="AccessKeyId:<access key id>;SecretKey:<secret key>" Emcli utility is found under the ORACLE_HOME of EM12C install. Once the instance is discovered, the target will show up under the ‘All Targets’ list under “Amazon EC2 Service’. Once the instances are added, one can navigate to the custom homepages for these resource types. The custom home pages not only include critical metrics, but also vital configuration parameters and incidents raised for these instances.  By mapping the configuration parameters as instance properties, we can slice-and-dice and group various AWS instance by leveraging the EM12C Config search feature. The following configuration properties and metrics are collected for these Resource types. Resource Type Configuration Properties Metrics EBS Resource Volume Id, Volume Type, Device Name, Size, Availability Zone Response: Status Utilization: QueueLength, IdleTime Volume Statistics: ReadBrandwith, WriteBandwidth, ReadThroughput, WriteThroughput Operation Statistics: ReadSize, WriteSize, ReadLatency, WriteLatency EC2 Resource Instance ID, Owner Id, Root Device type, Instance Type. Availability Zone Response: Status CPU Utilization: CPU Utilization Disk I/O:  DiskReadBytes, DiskWriteBytes, DiskReadOps, DiskWriteOps, DiskReadRate, DiskWriteRate, DiskIOThroughput, DiskReadOpsRate, DiskWriteOpsRate, DiskOperationThroughput Network I/O : NetworkIn, NetworkOut, NetworkInRate, NetworkOutRate, NetworkThroughput RDS Resource Instance ID, Database Engine Name, Database Engine Version, Database Instance Class, Allocated Storage Size, Availability Zone Response: Status Disk I/O:  ReadIOPS, WriteIOPS, ReadLatency, WriteLatency, ReadThroughput, WriteThroughput DB Utilization:  BinLogDiskUsage, CPUUtilization, DatabaseConnections, FreeableMemory, ReplicaLag, SwapUsage Custom Home Pages As mentioned above, we have custom home pages for these target types that include basic configuration information,  last 24 hours availability, top metrics and the incidents generated. Here are few snapshots. EBS Instance Home Page: EC2 Instance Home Page: RDS Instance Home Page: Further Reading: 1)      AWS Plugin download 2)      Installation and  Read Me. 3)      Screenwatch on SlideShare 4)      Extensibility Programmer's Guide 5)      Amazon Web Services

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• CodePlex Daily Summary for Saturday, October 22, 2011

  CodePlex Daily Summary for Saturday, October 22, 2011Popular ReleasesWatchersNET CKEditor™ Provider for DotNetNuke®: CKEditor Provider 1.12.17: Changes Added FilePath Length Check when Uploading Files. Fixed Issue #6550 Fixed Issue #6536 Fixed Issue #6525 Fixed Issue #6500 Fixed Issue #6401 Fixed Issue #6490DotNet.Framework.Common: DotNet.Framework.Common 4.0: ??????????，????????????XML Explorer: XML Explorer 4.0.5: Changes in 4.0.5: Added 'Copy Attribute XPath to Address Bar' feature. Added methods for decoding node text and value from Base64 encoded strings, and copying them to the clipboard. Added 'ChildNodeDefinitions' to the options, which allows for easier navigation of parent-child and ID-IDREF relationships. Discovery happens on-demand, as nodes are expanded and child nodes are added. Nodes can now have 'virtual' child nodes, defined by an xpath to select an identifier (usually relative to ...Media Companion: MC 3.419b Weekly: A couple of minor bug fixes, but the important fix in this release is to tackle the extremely long load times for users with large TV collections (issue #130). A note has been provided by developer Playos: "One final note, you will have to suffer one final long load and then it should be fixed... alternatively you can delete the TvCache.xml and rebuild your library... The fix was to include the file extension so it doesn't have to look for the video file (checking to see if a file exists is a...CODE Framework: 4.0.11021.0: This build adds a lot of our WPF components, including our MVVC and MVC components as well as a "Metro" and "Battleship" style.Manejo de tags - PHP sobre apache: tagqrphp: Primera version: Para que funcione el programa se debe primero obtener un id para desarrollo del tag eso lo entrega Microsoft registrandose en el sitio. http://tag.microsoft.com - En tagm.php que llama a la libreria Microsoft Tag PHP Library (Codigo que sirve para trabajar con PHP y Tag) - Llenamos los datos del formulario y ejecutamos para obtener el codigo tag de microsoft el cual apunte a la url que le indicamos en el formulario - Libreria MStag.php (tiene mucha explicación del funciona...GridLibre para Visual FoxPro: GridLibre para Visual FoxPro v3.5: GridLibre Para Visual FoxPro: esta herramienta ayudara a los usuarios y programadores en los manejos de los datos, como Filtrar, multiseleccion y el autoformato a las columnas como la asignacion del controlsource.Self-Tracking Entity Generator for WPF and Silverlight: Self-Tracking Entity Generator v 0.9.9: Self-Tracking Entity Generator v 0.9.9 for Entity Framework 4.0Umbraco CMS: Umbraco 5.0 CMS Alpha 3: Umbraco 5 Alpha 3Umbraco 5 (aka Jupiter) will be the next version of everyone's favourite, friendly ASP.NET CMS that already powers over 100,000 websites worldwide. Try out the Alpha of v5 today! If you're new to Umbraco and would like to get a low-down on our popular and easy-to-learn approach to content management, check out our intro video. What's Alpha 3?This is our third Alpha release. It's intended for developers looking to become familiar with the codebase & architecture, or for thos...Vkontakte WP: Vkontakte: source codeWay2Sms Applications for Android, Desktop/Laptop & Java enabled phones: Way2SMS Desktop App v2.0: 1. Fixed issue with sending messages due to changes to Way2Sms site 2. Updated the character limit to 160 from 140GART - Geo Augmented Reality Toolkit: 1.0.1: About Release 1.0.1 Release 1.0.1 is a service release that addresses several issues and improves performance. As always, check the Documentation tab for instructions on how to get started. If you don't have the Windows Phone SDK yet, grab it here. Breaking Change Please note: There is a breaking change in this release. As noted below, the WorldCalculationMode property of ARItem has been replaced by a user-definable function. ARItem is now automatically wired up with a function that perform...Microsoft Ajax Minifier: Microsoft Ajax Minifier 4.32: Fix for issue #16710 - string literals in "constant literal operations" which contain ASP.NET substitutions should not be considered "constant." Move the JS1284 error (Misplaced Function Declaration) so it only fires when in strict mode. I got a couple complaints that people didn't like that error popping up in their existing code when they could verify that the location of that function, although not strict JS, still functions as expected cross-browser.Naked Objects: Naked Objects Release 4.0.110.0: Corresponds to the packaged version 4.0.110.0 available via NuGet. Please note that the easiest way to install and run the Naked Objects Framework is via the NuGet package manager: just search the Official NuGet Package Source for 'nakedobjects'. It is only necessary to download the source code (from here) if you wish to modify or re-build the framework yourself. If you do wish to re-build the framework, consul the file HowToBuild.txt in the release. Documentation Please note that after ...myCollections: Version 1.5: New in this version : Added edit type for selected elements Added clean for selected elements Added Amazon Italia Added Amazon China Added TVDB Italia Added TVDB China Added Turkish language You can now manually add artist Added Order by Rating Improved Add by Media Improved Artist Detail Upgrade Sqlite engine View, Zoom, Grouping, Filter are now saved by category Added group by Artist Added CubeCover View BugFixingFacebook C# SDK: 5.3: This is a BETA release which adds new features and bug fixes to v5.2.1. removed dependency from Code Contracts enabled Task Parallel Support in .NET 4.0+ added support for early preview for .NET 4.5 added additional method overloads for .NET 4.5 to support IProgress<T> for upload progress added new CS-WinForms-AsyncAwait.sln sample demonstrating the use of async/await, upload progress report using IProgress<T> and cancellation support Query/QueryAsync methods uses graph api instead...IronPython: 2.7.1 RC: This is the first release candidate of IronPython 2.7.1. Like IronPython 54498, this release requires .NET 4 or Silverlight 4. This release will replace any existing IronPython installation. If there are no showstopping issues, this will be the only release candidate for 2.7.1, so please speak up if you run into any roadblocks. The highlights of 2.7.1 are: Updated the standard library to match CPython 2.7.2. Add the ast, csv, and unicodedata modules. Fixed several bugs. IronPython To...Rawr: Rawr 4.2.6: This is the Downloadable WPF version of Rawr!For web-based version see http://elitistjerks.com/rawr.php You can find the version notes at: http://rawr.codeplex.com/wikipage?title=VersionNotes Rawr AddonWe now have a Rawr Official Addon for in-game exporting and importing of character data hosted on Curse. The Addon does not perform calculations like Rawr, it simply shows your exported Rawr data in wow tooltips and lets you export your character to Rawr (including bag and bank items) like Char...Home Access Plus+: v7.5: Change Log: New Booking System (out of Beta) New Help Desk (out of Beta) New My Files (Developer Preview) Token now saved into Cookie so the system doesn't TIMEOUT as much File Changes: ~/bin/hap.ad.dll ~/bin/hap.web.dll ~/bin/hap.data.dll ~/bin/hap.web.configuration.dll ~/bookingsystem/admin/default.aspx ~/bookingsystem/default.aspx REMOVED ~/bookingsystem/bookingpopup.ascx REMOVED ~/bookingsystem/daylist.ascx REMOVED ~/bookingsystem/new.aspx ~/helpdesk/default.aspx ...Visual Micro - Arduino for Visual Studio: Arduino for Visual Studio 2008 and 2010: Arduino for Visual Studio 2010 has been extended to support Visual Studio 2008. The same functionality and configuration exists between the two versions. The 2010 addin runs .NET4 and the 2008 addin runs .NET3.5, both are installed using a single msi and both share the same configuration settings. The only known issue in 2008 is that the button and menu icons are missing. Please logon to the visual micro forum and let us know if things are working or not. Read more about this Visual Studio ...New Projects#foo Core: Core functionality extensions of .NET used by all HashFoo projects.#foo Nhib: #foo NHibernate extensions.Aagust G: Hello all ! Its a free JQuery Image Slider....ACP Log Analyzer: ACP Log Analyzer provides a quick and easy mechanism for generating a report on your ACP-based astronomical observing activities. Developed in Microsoft Visual Studio 2010 using C#, the .NET Framework version 4 and WPF.BlobShare Sample: TBDCompletedWorkflowCleanUp: This tool once executed on a list delete all completed workflow instancesCRM 2011 Visual Ribbon Editor: Visual Ribbon Editor is a tool for Microsoft Dynamics CRM 2011 that lets you edit CRM ribbons. This ribbon editor shows a preview of the CRM ribbon as you are editing it and allows you to add ribbon buttons and groups without needing to fully understand the ribbon XML schema.GearMerge: Organizes Movies and TV Series files from one Hard Drive to another. I created it for myself to update external drives with movies and TV shows from my collection.Generic Object Storage Helper for WinRT: ObjectStorageHelper<T> is a Generic class that simplifies storage of data in WinRT applications.Government Sanctioned Espionage RPG: Government Sanctioned is a modern SRD-like espionage game server. Visit http://wiki.government-sanctioned.us:8040 for game design and play information or homepage http://www.government-sanctioned.us Government Sanctioned is an online, text-based espionage RPG (similar to a MUD/MOO) that takes place against the backdrop of a highly-secretive U.S. Government agency whose stated goals don't always match the dirty work the agents tend to find themselves in. - over 15 starting profession...GridLibre para Visual FoxPro: GridLibre Para Visual FoxPro: esta herramienta ayudara a los usuarios y programadores en los manejos de los datos, como Filtrar, multiseleccion y el autoformato a las columnas como la asignacion del controlsource.HTML5 Video Web Part for SharePoint 2010: A web part for SharePoint 2010 that enable users playing video into the page using the Ribbon bar.Jogo do Galo: JOGO DO GALO REGRAS •O tabuleiro é a matriz de três linhas em três colunas. •Dois jogadores escolhem três peças cada um. •Os jogadores jogam alternadamente, uma peça de cada vez, num espaço que esteja vazio. •O objectivo é conseguir três peças iguais em linha, quer horizontal, vKarol sie uczy silverlajta: on sie naprawde tego uczy!Manejo de tags - PHP sobre apache: Hago uso de la libreria Microsoft Tag PHP Library para que pueda funcionar la aplicación sobre Apache finalmente puede crear tag de micrsosoft desde el formulario creado. Modem based SMS Gateway: It is an easy to use modem based SMS server that provide easier solutions for SMS marketing or SMS based services. It is highly programmable and the easy to use API interface makes SMS integration very easy. Embedded SMS processor provides customized solution to many of your needs even without building any custom software.Mund Publishing Feture: Mund Publishing FeatureMyTFSTest: TestNHS HL7 CDA Document Developer: A project to demonstrate how templated HL7 CDA documents can be created by using a common API. The API is designed to be used in .NET applications. A number of examples are provided using C#OpenShell: OpenShell is an open source implementation of the Windows PowerShell engine. It is to make integrating PowerShell into standalone console programs simple.Powershell Script to Copy Lists in a Site Collection in MOSS 2007 and SPS 2010: Hi, This is a powershell script file that copies a list within the same site collection. This works in Sharepoint 2007 and Sharepoint 2010 as well. THis will flash the messages before taking the input values. This will in this way provide the clear ideas about the values to beSharePoint Desktop: SharePoint Desktop is a explorer-like webpart that makes it possible to drag and drop items (documents and folders), copy and paste items and explore all SharePoint document libraries in 1 place.SQL floating point compare function: Comparison of floating point values in SQL Server not always gives the expected result. With this function, comparison is only done on the first 15 significant digits. Since SQL Server only garantees a precision of 15 digits for float datatypes, this is expected to be secure.Stock Analyzer: It is a stock management software. It's main job is to store market realtime data on a database to be able to analyse it latter and create automatic systems that operate directly on the stock exchange market. It will have different modules to do this task: - Realtime data capture. - Realtime data analysis - Historic analysis. - Order execution. - Strategy test. - Strategy execution. It's developed in C# and with WPF.VB_Skype: VB_Skype utilizza la libreria Skype4COM per integrare i servizi Skype con un'applicazione Visual Basic (Windows Forms). L'applicazione comprende un progetto di controllo personalizzato che costituisce il "wrapper" verso la libreria Skype4COM e un progetto con una demo di utilizzo. Progetto che dovrebbe essere utilizzato nella mia sessione, come uno degli speaker della conferenza "WPC 2011" che si terrà ad Assago (MI) nei giorni 22-23-24 Novembre 2011. La mia sessione è in agenda per il 24...Word Template Generator: Custom Template Generator for Microsoft Word, developed in C#?????OA??: ?????OA??

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• Thank You for a Great Welcome for Oracle GoldenGate 11g Release 2

  - by Irem Radzik

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:Calibri; mso-fareast-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Yesterday morning we had two launch webcasts for Oracle GoldenGate 11g Release 2. I had the pleasure to present, as well as moderate the Q&A panels in both of these webcasts. Both events had hundreds of live attendees, sending us over 150 questions. Even though we left 30 minutes for Q&A, it was not nearly enough time to address for all the insightful questions our audience sent. Our product management team and I really appreciate the interaction we had yesterday and we are starting to respond back with outstanding questions today. Oracle GoldenGate’s new release launch also had great welcome from the media. You can find the links for various articles on the new release below: ITBusinessEdge Oracle Embraces Cross-Platform Data Integration Information Week: Oracle Real-Time Advance Taps Compressed Data Integration Developer News, Oracle GoldenGate Adds Deeper Oracle Integration, Extends Real-Time Performance CIO, Oracle GoldenGate Buddies Up with Sibling Software DBTA, Real-Time Data Integration: Oracle GoldenGate 11g Release 2 Now Available CBR Oracle unveils GoldenGate 11g Release 2 real-time data integration application In this blog, I want to address some of the frequently asked questions that came up during the webcasts. You can find the top questions and their answers along with related resources below. We will continue to address frequently asked questions via future blogs. Q: Will the new Integrated Capture for Oracle Database replace the Classic Capture? If not, which one do I use when? A: No, Classic Capture will be around for long time. Core platform specific features, bug fixes, and patches will be available for both Capture processes.Oracle Database specific features will be only available in the Integrated Capture. The Integrated Capture for Oracle Database is an option for users that need to capture data from compressed tables or need support for XML data types, XA on RAC. Users who don’t leverage these features should continue to use our Classic Capture. For more information on Oracle GoldenGate 11g Release 2 I recommend to check out the White paper: Oracle GoldenGate 11gR2 New Features as well as other technical white papers we have on OTN.                                                         For those of you coming to OpenWorld, please attend the related session: Extracting Data in Oracle GoldenGate Integrated Capture Mode, Monday Oct 1st 1:45pm Moscone South – 102 to learn more about this new feature. Q: What is new in Conflict Detection and Resolution? And how does it work? A: There are now pre-built functions to identify the conditions under which an error occurs and how to handle the record when the condition occurs. Error conditions handled include inserts into a target table where the row already exists, updates or deletes to target table rows that exist, but the original source data (before columns) do not match the existing data in the target row, and updates or deletes where the row does not exist in the target database table.Foreach of these conditions a method to handle the error is specified.  Please check out our recent blog on this topic and the White paper: Oracle GoldenGate 11gR2 New Features white paper.  Also, for those attending OpenWorld please attend the session: Best Practices for Conflict Detection and Resolution in Oracle GoldenGate for Active/Active-  Wednesday Oct 3rd  3:30pm Mascone 3000 Q: Does Oracle GoldenGate Veridata and the Management Pack require additional licenses, or is it incorporated with the GoldenGate license? A: Oracle GoldenGate Veridata and Oracle Management Pack for Oracle GoldenGate are additional products and require separate licenses. Please check out Oracle's price list here. Q: Does GoldenGate - Oracle Enterprise Manager Plug-in require additional license? A: Oracle Enterprise Manager Plug-in is included in the Oracle Management Pack for Oracle GoldenGate license, which is separate from Oracle GoldenGate license. There is no separate license for the Enterprise Manager Plug-in by itself. Oracle GoldenGate Monitor, Oracle GoldenGate Director, and Enterprise Manager Plug-in are included in the Management Pack for Oracle GoldenGate license. Please check out Management Pack for Oracle GoldenGate data sheet for more info on this product bundle. Q: Is Oracle GoldenGate replacing Oracle Streams product? A: Oracle GoldenGate is the strategic data replication product. Therefore, Oracle Streams will continue to be supported, but will not be actively enhanced. Rather, the best elements of Oracle Streams will be added to Oracle GoldenGate. Conflict management is one of them and with the latest release Oracle GoldenGate has a more advanced conflict management offering. Current customers depending on Oracle Streams will continue to be fully supported. Q: How is Oracle GoldenGate different than Oracle Data Integrator? A: Oracle Data Integrator is designed for fast bulk data movement and transformation between heterogeneous systems, while GoldenGate is designed for real-time movement of transactions between heterogeneous systems. These two products are completely complementary where GoldenGate provides low-impact real-time change data capture and delivery to a staging area on the target. And Oracle Data Integrator transforms this data and loads the DW tables. In fact, Oracle Data Integrator integrates with GoldenGate to use GoldenGate’s Capture process as one option for its CDC mechanism. We have several customers that deployed GoldenGate and ODI together to feed real-time data to their data warehousing solutions. Please also check out Oracle Data Integrator Changed Data Capture with Oracle GoldenGate Data Sheet (PDF). Thank you again very much for welcoming Oracle GoldenGate 11g Release 2 and stay in touch with us for more exciting news, updates, and events.

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• MySQL Cluster 7.2: Over 8x Higher Performance than Cluster 7.1

  - by Mat Keep

  0 0 1 893 5092 Homework 42 11 5974 14.0 Normal 0 false false false EN-US JA X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:Cambria; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin; mso-ansi-language:EN-US;} Summary The scalability enhancements delivered by extensions to multi-threaded data nodes enables MySQL Cluster 7.2 to deliver over 8x higher performance than the previous MySQL Cluster 7.1 release on a recent benchmark What’s New in MySQL Cluster 7.2 MySQL Cluster 7.2 was released as GA (Generally Available) in February 2012, delivering many enhancements to performance on complex queries, new NoSQL Key / Value API, cross-data center replication and ease-of-use. These enhancements are summarized in the Figure below, and detailed in the MySQL Cluster New Features whitepaper Figure 1: Next Generation Web Services, Cross Data Center Replication and Ease-of-Use Once of the key enhancements delivered in MySQL Cluster 7.2 is extensions made to the multi-threading processes of the data nodes. Multi-Threaded Data Node Extensions The MySQL Cluster 7.2 data node is now functionally divided into seven thread types: 1) Local Data Manager threads (ldm). Note – these are sometimes also called LQH threads. 2) Transaction Coordinator threads (tc) 3) Asynchronous Replication threads (rep) 4) Schema Management threads (main) 5) Network receiver threads (recv) 6) Network send threads (send) 7) IO threads Each of these thread types are discussed in more detail below. MySQL Cluster 7.2 increases the maximum number of LDM threads from 4 to 16. The LDM contains the actual data, which means that when using 16 threads the data is more heavily partitioned (this is automatic in MySQL Cluster). Each LDM thread maintains its own set of data partitions, index partitions and REDO log. The number of LDM partitions per data node is not dynamically configurable, but it is possible, however, to map more than one partition onto each LDM thread, providing flexibility in modifying the number of LDM threads. The TC domain stores the state of in-flight transactions. This means that every new transaction can easily be assigned to a new TC thread. Testing has shown that in most cases 1 TC thread per 2 LDM threads is sufficient, and in many cases even 1 TC thread per 4 LDM threads is also acceptable. Testing also demonstrated that in some instances where the workload needed to sustain very high update loads it is necessary to configure 3 to 4 TC threads per 4 LDM threads. In the previous MySQL Cluster 7.1 release, only one TC thread was available. This limit has been increased to 16 TC threads in MySQL Cluster 7.2. The TC domain also manages the Adaptive Query Localization functionality introduced in MySQL Cluster 7.2 that significantly enhanced complex query performance by pushing JOIN operations down to the data nodes. Asynchronous Replication was separated into its own thread with the release of MySQL Cluster 7.1, and has not been modified in the latest 7.2 release. To scale the number of TC threads, it was necessary to separate the Schema Management domain from the TC domain. The schema management thread has little load, so is implemented with a single thread. The Network receiver domain was bound to 1 thread in MySQL Cluster 7.1. With the increase of threads in MySQL Cluster 7.2 it is also necessary to increase the number of recv threads to 8. This enables each receive thread to service one or more sockets used to communicate with other nodes the Cluster. The Network send thread is a new thread type introduced in MySQL Cluster 7.2. Previously other threads handled the sending operations themselves, which can provide for lower latency. To achieve highest throughput however, it has been necessary to create dedicated send threads, of which 8 can be configured. It is still possible to configure MySQL Cluster 7.2 to a legacy mode that does not use any of the send threads – useful for those workloads that are most sensitive to latency. The IO Thread is the final thread type and there have been no changes to this domain in MySQL Cluster 7.2. Multiple IO threads were already available, which could be configured to either one thread per open file, or to a fixed number of IO threads that handle the IO traffic. Except when using compression on disk, the IO threads typically have a very light load. Benchmarking the Scalability Enhancements The scalability enhancements discussed above have made it possible to scale CPU usage of each data node to more than 5x of that possible in MySQL Cluster 7.1. In addition, a number of bottlenecks have been removed, making it possible to scale data node performance by even more than 5x. Figure 2: MySQL Cluster 7.2 Delivers 8.4x Higher Performance than 7.1 The flexAsynch benchmark was used to compare MySQL Cluster 7.2 performance to 7.1 across an 8-node Intel Xeon x5670-based cluster of dual socket commodity servers (6 cores each). As the results demonstrate, MySQL Cluster 7.2 delivers over 8x higher performance per data nodes than MySQL Cluster 7.1. More details of this and other benchmarks will be published in a new whitepaper – coming soon, so stay tuned! In a following blog post, I’ll provide recommendations on optimum thread configurations for different types of server processor. You can also learn more from the Best Practices Guide to Optimizing Performance of MySQL Cluster Conclusion MySQL Cluster has achieved a range of impressive benchmark results, and set in context with the previous 7.1 release, is able to deliver over 8x higher performance per node. As a result, the multi-threaded data node extensions not only serve to increase performance of MySQL Cluster, they also enable users to achieve significantly improved levels of utilization from current and future generations of massively multi-core, multi-thread processor designs.

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• Installing a DHCP Service On Win2k8 ( Windows Server 2008 )

  - by Akshay Deep Lamba

  Introduction Dynamic Host Configuration Protocol (DHCP) is a core infrastructure service on any network that provides IP addressing and DNS server information to PC clients and any other device. DHCP is used so that you do not have to statically assign IP addresses to every device on your network and manage the issues that static IP addressing can create. More and more, DHCP is being expanded to fit into new network services like the Windows Health Service and Network Access Protection (NAP). However, before you can use it for more advanced services, you need to first install it and configure the basics. Let’s learn how to do that. Installing Windows Server 2008 DHCP Server Installing Windows Server 2008 DCHP Server is easy. DHCP Server is now a “role” of Windows Server 2008 – not a windows component as it was in the past. To do this, you will need a Windows Server 2008 system already installed and configured with a static IP address. You will need to know your network’s IP address range, the range of IP addresses you will want to hand out to your PC clients, your DNS server IP addresses, and your default gateway. Additionally, you will want to have a plan for all subnets involved, what scopes you will want to define, and what exclusions you will want to create. To start the DHCP installation process, you can click Add Roles from the Initial Configuration Tasks window or from Server Manager à Roles à Add Roles. Figure 1: Adding a new Role in Windows Server 2008 When the Add Roles Wizard comes up, you can click Next on that screen. Next, select that you want to add the DHCP Server Role, and click Next. Figure 2: Selecting the DHCP Server Role If you do not have a static IP address assigned on your server, you will get a warning that you should not install DHCP with a dynamic IP address. At this point, you will begin being prompted for IP network information, scope information, and DNS information. If you only want to install DHCP server with no configured scopes or settings, you can just click Next through these questions and proceed with the installation. On the other hand, you can optionally configure your DHCP Server during this part of the installation. In my case, I chose to take this opportunity to configure some basic IP settings and configure my first DHCP Scope. I was shown my network connection binding and asked to verify it, like this: Figure 3: Network connection binding What the wizard is asking is, “what interface do you want to provide DHCP services on?” I took the default and clicked Next. Next, I entered my Parent Domain, Primary DNS Server, and Alternate DNS Server (as you see below) and clicked Next. Figure 4: Entering domain and DNS information I opted NOT to use WINS on my network and I clicked Next. Then, I was promoted to configure a DHCP scope for the new DHCP Server. I have opted to configure an IP address range of 192.168.1.50-100 to cover the 25+ PC Clients on my local network. To do this, I clicked Add to add a new scope. As you see below, I named the Scope WBC-Local, configured the starting and ending IP addresses of 192.168.1.50-192.168.1.100, subnet mask of 255.255.255.0, default gateway of 192.168.1.1, type of subnet (wired), and activated the scope. Figure 5: Adding a new DHCP Scope Back in the Add Scope screen, I clicked Next to add the new scope (once the DHCP Server is installed). I chose to Disable DHCPv6 stateless mode for this server and clicked Next. Then, I confirmed my DHCP Installation Selections (on the screen below) and clicked Install. Figure 6: Confirm Installation Selections After only a few seconds, the DHCP Server was installed and I saw the window, below: Figure 7: Windows Server 2008 DHCP Server Installation succeeded I clicked Close to close the installer window, then moved on to how to manage my new DHCP Server. How to Manage your new Windows Server 2008 DHCP Server Like the installation, managing Windows Server 2008 DHCP Server is also easy. Back in my Windows Server 2008 Server Manager, under Roles, I clicked on the new DHCP Server entry. Figure 8: DHCP Server management in Server Manager While I cannot manage the DHCP Server scopes and clients from here, what I can do is to manage what events, services, and resources are related to the DHCP Server installation. Thus, this is a good place to go to check the status of the DHCP Server and what events have happened around it. However, to really configure the DHCP Server and see what clients have obtained IP addresses, I need to go to the DHCP Server MMC. To do this, I went to Start à Administrative Tools à DHCP Server, like this: Figure 9: Starting the DHCP Server MMC When expanded out, the MMC offers a lot of features. Here is what it looks like: Figure 10: The Windows Server 2008 DHCP Server MMC The DHCP Server MMC offers IPv4 & IPv6 DHCP Server info including all scopes, pools, leases, reservations, scope options, and server options. If I go into the address pool and the scope options, I can see that the configuration we made when we installed the DHCP Server did, indeed, work. The scope IP address range is there, and so are the DNS Server & default gateway. Figure 11: DHCP Server Address Pool Figure 12: DHCP Server Scope Options So how do we know that this really works if we do not test it? The answer is that we do not. Now, let’s test to make sure it works. How do we test our Windows Server 2008 DHCP Server? To test this, I have a Windows Vista PC Client on the same network segment as the Windows Server 2008 DHCP server. To be safe, I have no other devices on this network segment. I did an IPCONFIG /RELEASE then an IPCONFIG /RENEW and verified that I received an IP address from the new DHCP server, as you can see below: Figure 13: Vista client received IP address from new DHCP Server Also, I went to my Windows 2008 Server and verified that the new Vista client was listed as a client on the DHCP server. This did indeed check out, as you can see below: Figure 14: Win 2008 DHCP Server has the Vista client listed under Address Leases With that, I knew that I had a working configuration and we are done!

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• Underwriting in a New Frontier: Spurring Innovation

  - by [email protected]

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 st1\:*{behavior:url(#ieooui) } /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif";} Susan Keuer, product strategy manager for Oracle Insurance, shares her experiences and insight from the 2010 Association of Home Office Underwriters (AHOU) Annual Conference, April 11-14, in San Antonio, Texas    How can I be more innovative in underwriting?  It's a common question I hear from insurance carriers, producers and others, so it was no surprise that it was the key theme at the recent 2010 AHOU Annual Conference.  This year's event drew more than 900 insurance professionals involved in the underwriting process across life and annuities, property and casualty and reinsurance from around the globe, including the U.S., Canada, Australia, Bahamas, and more, to San Antonio - a Texas city where innovation transformed a series of downtown drainage canals into its premiere River Walk tourist destination.   CNN's Medical Correspondent Dr. Sanjay Gupta kicked off the conference with a phenomenal opening session that drove home the theme of the conference, "Underwriting in a New Frontier:  Spurring Innovation."   Drawing from his own experience as a neurosurgeon treating critically injured medical patients in the field in Iraq, Gupta inspired audience members to think outside the box during the underwriting process. He shared a compelling story of operating on a soldier who had suffered a head-related trauma in a field hospital.  With minimal supplies available Gupta used a Black and Decker saw to operate on the soldier's head and reduce pressure on his swelling brain. Drawing from this example, Gupta encouraged underwriters to think creatively, be innovative, and consider new tools and sources of information, such as social networking sites, during the underwriting process. So as you are looking at risk take into consideration all resources you have available.    Gupta also stressed the concept of IKIGAI - noting that individuals who believe that their life is worth living are less likely to die than are their counterparts without this belief.  How does one quantify this approach to life or thought process when evaluating risk?  Could this be something to consider as a "category" in the near future? How can this same belief in your own work spur innovation?   The role of technology was a hot topic of discussion throughout the conference.  Sessions delved into the latest in underwriting software to the rise of social media and how it is being increasingly integrated into underwriting process and solutions.  In one session a trio of panelists representing the carrier, producer and vendor communities stressed the importance to underwriters of leveraging new technology and the plethora of online information sources, which all could be used to accurately, honestly and consistently evaluate the risk throughout the underwriting process.   Another focused on the explosion of social media noting:  1.    Social media is growing exponentially - About eight percent of Americans used social media five years ago. Today about 46 percent of Americans do so, with 85 percent of financial services professionals using social media in their work.  2.    It will impact your business - Underwriters reconfirmed over and over that they are increasingly using "free" tools that are available in cyberspace in lieu of more costly solutions, such as inspection reports conducted by individuals in the field.  3.    Information is instantly available on the Web, anytime, anywhere - LinkedIn was mentioned as a way to connect to peers in the underwriting community and producers alike.  Many carriers and agents also are using Facebook to promote their company to customers - and as a point-of-entry to allow them to perform some functionality - such as accessing product marketing information versus directing users to go to the carrier's own proprietary website.  Other carriers have released their tight brand marketing to allow their producers to drive more business to their personal Facebook site where they offer innovative tools such as Application Capture or asking medical information in a more relaxed fashion.     Other key topics at the conference included the economy, ongoing industry consolidation, real-estate valuations as an asset and input into the underwriting process, and producer trends.  All stressed a "back to basics" approach for low cost, term products.   Finally, Connie Merritt, RN, PHN, entertained the large group of atttendees with audience-engaging insight on how to "Tame the Lions in Your Life - Dealing with Complainers, Bullies, Grump and Curmudgeon." Merritt noted "we are too busy for our own good." She shared how her overachieving personality had impacted her life.  Audience members then were asked to pick red, yellow, blue, or green shapes, without knowing that each one represented a specific personality trait.  For example, those who picked blue were the peacemakers. Those who choose yellow were social - the hint was to "Be Quiet Longer."  She then offered these "lion taming" steps:   1.    Admit It 2.    Accept It 3.    Let Go 4.    Be Present (which paralleled Gupta's IKIGAI concept)   When thinking about underwriting I encourage you to be present in the moment and think creatively, but don't be afraid to look ahead to the future and be an innovator.  I hope to see you at next year's AHOU Annual Conference, May 1-4, 2011 at The Mirage in Las Vegas, Nev.     Susan Keuer is the product strategy manager for new business underwriting.  She brings more than 20 years of insurance industry experience working with leading insurance carriers and technology companies to her role on the product strategy team for life/annuities solutions within the Oracle Insurance Global Business Unit  

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• In Case You Weren’t There: Blogwell NYC

  - by Mike Stiles

  0 0 1 1009 5755 Vitrue 47 13 6751 14.0 Normal 0 false false false EN-US JA X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:"Times New Roman";} Your roving reporter roved out to another one of Socialmedia.org’s fantastic Blogwell events, this time in NYC. As Central Park and incredible weather beckoned, some of the biggest brand names in the world gathered to talk about how they’re incorporating social into marketing and CRM, as well as extending social across their entire organizations internally. Below we present a collection of the live tweets from many of the key sessions GE @generalelectricJon Lombardo, Leader of Social Media COE How GE builds and extends emotional connections with consumers around health and reaps the benefits of increased brand equity in the process. GE has a social platform around Healthyimagination to create better health for people. If you and a friend are trying to get healthy together, you’ll do better. Health is inherently. Get health challenges via Facebook and share with friends to achieve goals together. They’re creating an emotional connection around the health context. You don’t influence people at large. Your sphere of real influence is around 5-10 people. They find relevant conversations about health on Twitter and engage sounding like a friend, not a brand. Why would people share on behalf of a brand? Because you tapped into an activity and emotion they’re already having. To create better habits in health, GE gave away inexpensive, relevant gifts related to their goals. Create the context, give the relevant gift, get social acknowledgment for giving it. What you get when you get acknowledgment for your engagement and gift is user generated microcontent. GE got 12,000 unique users engaged and 1400 organic posts with the healthy gift campaign. The Dow Chemical Company @DowChemicalAbby Klanecky, Director of Digital & Social Media Learn how Dow Chemical is finding, training, and empowering their scientists to be their storytellers in social media. There are 1m jobs coming open in science. Only 200k are qualified for them. Dow Chemical wanted to use social to attract and talk to scientists. Dow Chemical decided to use real scientists as their storytellers. Scientists are incredibly passionate, the key ingredient of a great storyteller. Step 1 was getting scientists to focus on a few platforms, blog, Twitter, LinkedIn. Dow Chemical social flow is Core Digital Team - #CMs – ambassadors – advocates. The scientists were trained in social etiquette via practice scenarios. It’s not just about sales. It’s about growing influence and the business. Dow Chemical trained about 100 scientists, 55 are active and there’s a waiting list for the next sessions. In person social training produced faster results and better participation. Sometimes you have to tell pieces of the story instead of selling your execs on the whole vision. Social Media Ethics Briefing: Staying Out of TroubleAndy Sernovitz, CEO @SocialMediaOrg How do we get people to share our message for us? We have to have their trust. The difference between being honest and being sleazy is disclosure. Disclosure does not hurt the effectiveness of your marketing. No one will get mad if you tell them up front you’re a paid spokesperson for a company. It’s a legal requirement by the FTC, it’s the law, to disclose if you’re being paid for an endorsement. Require disclosure and truthfulness in all your social media outreach. Don’t lie to people. Monitor the conversation and correct misstatements. Create social media policies and training programs. If you want to stay safe, never pay cash for social media. Money changes everything. As soon as you pay, it’s not social media, it’s advertising. Disclosure, to the feds, means clear, conspicuous, and understandable to the average reader. This phrase will keep you in the clear, “I work for ___ and this is my personal opinion.” Who are you? Were you paid? Are you giving an honest opinion based on a real experience? You as a brand are responsible for what an agency or employee or contactor does in your behalf. SocialMedia.org makes available a Disclosure Best Practices Toolkit. Socialmedia.org/disclosure. The point is to not ethically mess up and taint social media as happened to e-mail. Not only is the FTC cracking down, so is Google and Facebook. Visa @VisaNewsLucas Mast, Senior Business Leader, Global Corporate Social Media Visa built a mobile studio for the Olympics for execs and athletes. They wanted to do postcard style real time coverage of Visa’s Olympics sponsorships, and on a shoestring. Challenges included Olympic rules, difficulty getting interviews, time zone trouble, and resourcing. Another problem was they got bogged down with their own internal approval processes. Despite all the restrictions, they created and published a variety of and fair amount of content. They amassed 1000+ views of videos posted to the Visa Communication YouTube channel. Less corporate content yields more interest from media outlets and bloggers. They did real world video demos of how their products work in the field vs. an exec doing a demo in a studio. Don’t make exec interview videos dull and corporate. Keep answers short, shoot it in an interesting place, do takes until they’re comfortable and natural. Not everything will work. Not everything will get a retweet. But like the lottery, you can’t win if you don’t play. Promoting content is as important as creating it. McGraw-Hill Companies @McGrawHillCosPatrick Durando, Senior Director of Global New Media McGraw-Hill has 26,000 employees. McGraw-Hill created a social intranet called Buzz. Intranets create operational efficiency, help product dev, facilitate crowdsourcing, and breaks down geo silos. Intranets help with talent development, acquisition, retention. They replaced the corporate directory with their own version of LinkedIn. The company intranet has really cut down on the use of email. Long email threats become organized, permanent social discussions. The intranet is particularly useful in HR for researching and getting answers surrounding benefits and policies. Using a profile on your company intranet can establish and promote your internal professional brand. If you’re going to make an intranet, it has to look great, work great, and employees are going have to want to go there. You can’t order them to like it. 

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• You Say You Want a (Customer Experience) Revolution

  - by Christie Flanagan

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} rev-o-lu-tion [rev-uh-loo-shuhn] noun 1. a sudden, radical or complete change 2. fundamental change in the way of thinking about or visualizing something; a change of paradigm 3. a changeover in use or preference especially in technology <the computer revolution> Lately, I've been hearing an awful lot about the customer experience revolution.  Tonight Oracle will be hosting The Experience Revolution, an evening of exploration and networking with customer experience executives in New York City where Oracle President Mark Hurd will introduce Oracle Customer Experience, a cross-stack suite of customer experience products that includes Oracle WebCenter and a number of other Oracle technologies. Then on Tuesday and Wednesday, the Forrester Customer Experience Forum East also kicks off in New York City where they'll examine how businesses can "reap the full business benefits of the customer experience revolution." So, are we in the midst of a customer experience revolution? As a consumer, I can answer that question with a definitive “yes.” When I bought my very first car, I had a lot of questions. How do I know if I’m paying a fair price? How do I know if this dealer is honest? Why do I have to sit through these good cop, bad cop shenanigans between sales and sales management at the dealership? Why do I feel like I’m doing these people a favor by giving them my business? In the end the whole experience left me feeling deeply unsatisfied. I didn’t feel that I held all that much power over the experience and the only real negotiating trick I had was to walk out, which I did, many times before actually making a purchase. Fast forward to a year ago and I found myself back in the market for a new car. The very first car that I bought had finally kicked the bucket after many years, many repair bills, and much wear and tear. Man, I had loved that car. It was time to move on, but I had a knot in my stomach when I reflected back on my last car purchase experience and dreaded the thought of going through that again. Could that have been the reason why I drove my old car for so long? But as I started the process of researching new cars, I started to feel really confident. I had a wealth of online information that helped me in my search. I went to Edmunds and plugged in some information on my preferences and left with a short list of vehicles. After an afternoon spent test driving the cars my short list, I had determined my favorite – it was a model I didn’t even know about until my research on Edmunds! But I didn’t want to go back to the dealership where I test drove it. They were clearly old school and wanted me to buy the way that they wanted to sell. No thanks! After that I went back online. I figured out exactly what people had paid for this car in my area. I found out what kind of discount others were able to negotiate from an online community forum dedicated to the make and model. I found out how the sales people were being incentivized by the manufacturer that month. I learned which dealers had the best ratings and reviews. This was actually getting exciting. I was feeling really empowered. My next step was to request online quotes from the some of the highest rated dealers but I already knew exactly how much I was going to pay. This was really a test for the dealers. My new mantra was “let he who delivers the best customer experience win.” An inside sales rep from one dealer responded to my quote request within a couple of hours. I told him I had already decided on the make and model and it was just a matter of figuring out who I would buy it from. I also told them that I was really busy and wouldn’t set foot in the dealership unless we had come to terms beforehand. Lastly, I let him know that I’d prefer to work out the details via email. He promised to get back to me shortly with a detailed quote. Over the next few days I received calls from other dealers. One asked me a host of questions that I had already answered in their lengthy online form. Another blamed their website performance issues for their delay in responding to my request. But by then it didn’t really matter because I’d already bought the car days before from the dealer who responded to me first and who was willing to adjust their sales process to accommodate my buying one. So, yes, I really do believe we are in the midst of a customer experience revolution. And every revolution leaves some victorious and other vanquished. Which side do you want to be on when it comes to the customer experience revolution?

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• Android - Create a custom multi-line ListView bound to an ArrayList

  - by Bill Osuch

  The Android HelloListView tutorial shows how to bind a ListView to an array of string objects, but you'll probably outgrow that pretty quickly. This post will show you how to bind the ListView to an ArrayList of custom objects, as well as create a multi-line ListView. Let's say you have some sort of search functionality that returns a list of people, along with addresses and phone numbers. We're going to display that data in three formatted lines for each result, and make it clickable. First, create your new Android project, and create two layout files. Main.xml will probably already be created by default, so paste this in: <?xml version="1.0" encoding="utf-8"?> <LinearLayout xmlns:android="http://schemas.android.com/apk/res/android"  android:orientation="vertical"  android:layout_width="fill_parent"   android:layout_height="fill_parent">  <TextView   android:layout_height="wrap_content"   android:text="Custom ListView Contents"   android:gravity="center_vertical|center_horizontal"   android:layout_width="fill_parent" />   <ListView    android:id="@+id/ListView01"    android:layout_height="wrap_content"    android:layout_width="fill_parent"/> </LinearLayout> Next, create a layout file called custom_row_view.xml. This layout will be the template for each individual row in the ListView. You can use pretty much any type of layout - Relative, Table, etc., but for this we'll just use Linear: <?xml version="1.0" encoding="utf-8"?> <LinearLayout xmlns:android="http://schemas.android.com/apk/res/android"  android:orientation="vertical"  android:layout_width="fill_parent"   android:layout_height="fill_parent">   <TextView android:id="@+id/name"   android:textSize="14sp"   android:textStyle="bold"   android:textColor="#FFFF00"   android:layout_width="wrap_content"   android:layout_height="wrap_content"/>  <TextView android:id="@+id/cityState"   android:layout_width="wrap_content"   android:layout_height="wrap_content"/>  <TextView android:id="@+id/phone"   android:layout_width="wrap_content"   android:layout_height="wrap_content"/> </LinearLayout> Now, add an object called SearchResults. Paste this code in: public class SearchResults {  private String name = "";  private String cityState = "";  private String phone = "";  public void setName(String name) {   this.name = name;  }  public String getName() {   return name;  }  public void setCityState(String cityState) {   this.cityState = cityState;  }  public String getCityState() {   return cityState;  }  public void setPhone(String phone) {   this.phone = phone;  }  public String getPhone() {   return phone;  } } This is the class that we'll be filling with our data, and loading into an ArrayList. Next, you'll need a custom adapter. This one just extends the BaseAdapter, but you could extend the ArrayAdapter if you prefer. public class MyCustomBaseAdapter extends BaseAdapter {  private static ArrayList<SearchResults> searchArrayList;    private LayoutInflater mInflater;  public MyCustomBaseAdapter(Context context, ArrayList<SearchResults> results) {   searchArrayList = results;   mInflater = LayoutInflater.from(context);  }  public int getCount() {   return searchArrayList.size();  }  public Object getItem(int position) {   return searchArrayList.get(position);  }  public long getItemId(int position) {   return position;  }  public View getView(int position, View convertView, ViewGroup parent) {   ViewHolder holder;   if (convertView == null) {    convertView = mInflater.inflate(R.layout.custom_row_view, null);    holder = new ViewHolder();    holder.txtName = (TextView) convertView.findViewById(R.id.name);    holder.txtCityState = (TextView) convertView.findViewById(R.id.cityState);    holder.txtPhone = (TextView) convertView.findViewById(R.id.phone);    convertView.setTag(holder);   } else {    holder = (ViewHolder) convertView.getTag();   }      holder.txtName.setText(searchArrayList.get(position).getName());   holder.txtCityState.setText(searchArrayList.get(position).getCityState());   holder.txtPhone.setText(searchArrayList.get(position).getPhone());   return convertView;  }  static class ViewHolder {   TextView txtName;   TextView txtCityState;   TextView txtPhone;  } } (This is basically the same as the List14.java API demo) Finally, we'll wire it all up in the main class file: public class CustomListView extends Activity {     @Override     public void onCreate(Bundle savedInstanceState) {         super.onCreate(savedInstanceState);         setContentView(R.layout.main);                 ArrayList<SearchResults> searchResults = GetSearchResults();                 final ListView lv1 = (ListView) findViewById(R.id.ListView01);         lv1.setAdapter(new MyCustomBaseAdapter(this, searchResults));                 lv1.setOnItemClickListener(new OnItemClickListener() {          @Override          public void onItemClick(AdapterView<?> a, View v, int position, long id) {           Object o = lv1.getItemAtPosition(position);           SearchResults fullObject = (SearchResults)o;           Toast.makeText(ListViewBlogPost.this, "You have chosen: " + " " + fullObject.getName(), Toast.LENGTH_LONG).show();          }          });     }         private ArrayList<SearchResults> GetSearchResults(){      ArrayList<SearchResults> results = new ArrayList<SearchResults>();            SearchResults sr1 = new SearchResults();      sr1.setName("John Smith");      sr1.setCityState("Dallas, TX");      sr1.setPhone("214-555-1234");      results.add(sr1);            sr1 = new SearchResults();      sr1.setName("Jane Doe");      sr1.setCityState("Atlanta, GA");      sr1.setPhone("469-555-2587");      results.add(sr1);            sr1 = new SearchResults();      sr1.setName("Steve Young");      sr1.setCityState("Miami, FL");      sr1.setPhone("305-555-7895");      results.add(sr1);            sr1 = new SearchResults();      sr1.setName("Fred Jones");      sr1.setCityState("Las Vegas, NV");      sr1.setPhone("612-555-8214");      results.add(sr1);            return results;     } } Notice that we first get an ArrayList of SearchResults objects (normally this would be from an external data source...), pass it to the custom adapter, then set up a click listener. The listener gets the item that was clicked, converts it back to a SearchResults object, and does whatever it needs to do. Fire it up in the emulator, and you should wind up with something like this:

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• Using JQuery tabs in an HTML 5 page

  - by nikolaosk

  In this post I will show you how to create a simple tabbed interface using JQuery,HTML 5 and CSS.Make sure you have downloaded the latest version of JQuery (minified version) from http://jquery.com/download.Please find here all my posts regarding JQuery.Also have a look at my posts regarding HTML 5.In order to be absolutely clear this is not (and could not be) a detailed tutorial on HTML 5. There are other great resources for that.Navigate to the excellent interactive tutorials of W3School.Another excellent resource is HTML 5 Doctor.Two very nice sites that show you what features and specifications are implemented by various browsers and their versions are http://caniuse.com/ and http://html5test.com/. At this times Chrome seems to support most of HTML 5 specifications.Another excellent way to find out if the browser supports HTML 5 and CSS 3 features is to use the Javascript lightweight library Modernizr.In this hands-on example I will be using Expression Web 4.0.This application is not a free application. You can use any HTML editor you like.You can use Visual Studio 2012 Express edition. You can download it here. Let me move on to the actual example.This is the sample HTML 5 page<!DOCTYPE html><html lang="en">  <head>    <title>Liverpool Legends</title>    <meta http-equiv="Content-Type" content="text/html;charset=utf-8" >    <link rel="stylesheet" type="text/css" href="style.css">    <script type="text/javascript" src="jquery-1.8.2.min.js"> </script>     <script type="text/javascript" src="tabs.js"></script>       </head>  <body>    <header>        <h1>Liverpool Legends</h1>    </header>     <section id="tabs">        <ul>            <li><a href="http://weblogs.asp.net/controlpanel/blogs/posteditor.aspx?SelectedNavItem=Posts§ionid=1153&postid=9143136#first-tab">Defenders</a></li>            <li><a href="http://weblogs.asp.net/controlpanel/blogs/posteditor.aspx?SelectedNavItem=Posts§ionid=1153&postid=9143136#second-tab">Midfielders</a></li>            <li><a href="http://weblogs.asp.net/controlpanel/blogs/posteditor.aspx?SelectedNavItem=Posts§ionid=1153&postid=9143136#third-tab">Strikers</a></li>        </ul>   <div id="first-tab">     <h3>Liverpool Defenders</h3>     <p> The best defenders that played for Liverpool are Jamie Carragher, Sami Hyypia , Ron Yeats and Alan Hansen.</p>   </div>   <div id="second-tab">     <h3>Liverpool Midfielders</h3>     <p> The best midfielders that played for Liverpool are Kenny Dalglish, John Barnes,Ian Callaghan,Steven Gerrard and Jan Molby.        </p>   </div>   <div id="third-tab">     <h3>Liverpool Strikers</h3>     <p>The best strikers that played for Liverpool are Ian Rush,Roger Hunt,Robbie Fowler and Fernando Torres.<br/>      </p>   </div> </div></section>            <footer>        <p>All Rights Reserved</p>      </footer>     </body>  </html>  This is very simple HTML markup. I have styled this markup using CSS.The contents of the style.css file follow* {    margin: 0;    padding: 0;}header{font-family:Tahoma;font-size:1.3em;color:#505050;text-align:center;}#tabs {    font-size: 0.9em;    margin: 20px 0;}#tabs ul {    float: left;    background: #777;    width: 260px;    padding-top: 24px;}#tabs li {    margin-left: 8px;    list-style: none;}* html #tabs li {    display: inline;}#tabs li, #tabs li a {    float: left;}#tabs ul li.active {    border-top:2px red solid;    background: #15ADFF;}#tabs ul li.active a {    color: #333333;}#tabs div {    background: #15ADFF;    clear: both;    padding: 15px;    min-height: 200px;}#tabs div h3 {    margin-bottom: 12px;}#tabs div p {    line-height: 26px;}#tabs ul li a {    text-decoration: none;    padding: 8px;    color:#0b2f20;    font-weight: bold;}footer{background-color:#999;width:100%;text-align:center;font-size:1.1em;color:#002233;}There are some CSS rules that style the various elements in the HTML 5 file. These are straight-forward rules. The JQuery code lives inside the tabs.js file $(document).ready(function(){$('#tabs div').hide();$('#tabs div:first').show();$('#tabs ul li:first').addClass('active'); $('#tabs ul li a').click(function(){$('#tabs ul li').removeClass('active');$(this).parent().addClass('active');var currentTab = $(this).attr('href');$('#tabs div').hide();$(currentTab).show();return false;});}); I am using some of the most commonly used JQuery functions like hide , show, addclass , removeClass I hide and show the tabs when the tab becomes the active tab. When I view my page I get the following result Hope it helps!!!!!

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• Developing with Fluid UI – The Fluid Home Page

  - by Dave Bain

  v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} The first place to start with Fluid UI is with the Fluid Home Page. Sometimes it’s referred to as the landing page, but it’s formally called the Fluid Home Page. It’s delivered with PeopleTools 8.54, and the nice thing about it is, it’s a component. That’s one thing you’ll discover with Fluid UI. Fluid UI is built int PeopleTools with Fluid UI. The Home Page is a component, the tiles or grouplets are group boxes, and the search and prompt pages are just pages. It makes it easy to find things, customize and brand the applications (and of course to see what’s going on) when you can open it in AppDesigner. To see what makes a component fluid, let’s start with the Fluid Home Page. It’s a component called PT_LANDINGPAGE. You can open it in AppDesigner and see what’s unique and different about Fluid UI. If you open the Component Properties dialog, you’ll see a new tab called Fluid On the Component Properties Fluid tab you’ll see the most important checkbox of all, Fluid Mode. That is the one flag that will tell PeopleSoft if the component is Fluid (responsive, dynamic layout) or classic (pixel perfect). Now that you know it’s a single flag, you know that a component can’t be both Fluid UI and Classic at the same time, it’s one or the other. There are some other interesting fields on this page. The Small Form Factor Optimized field tells us whether or not to display this on a small device (think smarphone). Header Toolbar Actions offer standard options that are set at the component level so you have complete control of the components header bar. You’ll notice that the PT_LANDINGPAGE has got some PostBuild PeopleCode. That’s to build the grouplets that are used to launch Fluid UI Pages (more about those later). Probably not a good idea to mess with that code! The next thing to look at is the Page Definition for the PT_LANDINGPAGE component. When you open the page PT_LANDINGPAGE it will look different than anything you’ve ever seen. You’re probably thinking “What’s up with all the group boxes”? That is where Fluid UI is so different. In classic PeopleSoft, you put a button, field, group, any control on a page and that’s where it shows up, no questions asked. With Fluid UI, everything is positioned relative to something else. That’s why there are so many containers (you know them as group boxes). They are UI objects that are used for dynamic positioning. The Fluid Home Page has some special behavior and special settings. The first is in the Web Profile Configuration settings (Main Menu->PeopleTools->Web Profile->Web Profile Configuration from the main menu). There are two checkboxes that control the behavior of Fluid UI. Disable Fluid Mode and Disable Fluid On Desktop. Disable Fluid Mode prevents any Fluid UI component from being run from this installation. This is a web profile setting for users that want to run later versions of PeopleTools but only want to run Classic PeopleSoft pages. The second setting, Disable Fluid On Desktop allows the Fluid UI to be run on mobile devices such as smartphones and tablets, but prevents Fluid UI from running on a desktop computer. Fluid UI settings are also make in My Personalizations (Main Menu->My Personalizations from the Main Menu), in the General Options section. In that section, each user has the choice to determine the home page for their desktop and for tablets. Now that you know the Fluid UI landing page is just a component, and the profile and personalization settings, you should be able to launch one. It’s pretty easy to add a menu using Structure and Content, just make sure the proper security is set up. You’ll have to run a Fluid UI supported browser in order to see it. Latest versions of Chrome, Firefox and IE will do. Check the certification page on MOS for all the details. When you open the first Fluid Landing Page, there’s not much there. Not to worry, we’ll get some content on it soon. Take a moment to navigate around and look at some of the header actions that were set up from the component properties. The home button takes you back to the classic system. You won’t see any notifications and the personalization doesn’t have any content to add. The NavBar icon on the top right has a lot of content, including a Navigator and Classic home. Spend some time looking through what’s available. Stay tuned for more. Next up is adding some content. 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• MySQL for Excel 1.1.3 has been released

  - by Javier Treviño

  The MySQL Windows Experience Team is proud to announce the release of MySQL for Excel version 1.1.3, the  latest addition to the MySQL Installer for Windows. MySQL for Excel is an application plug-in enabling data analysts to very easily access and manipulate MySQL data within Microsoft Excel. It enables you to directly work with a MySQL database from within Microsoft Excel so you can easily do tasks such as: Importing MySQL Data into Excel Exporting Excel data directly into MySQL to a new or existing table Editing MySQL data directly within Excel MySQL for Excel is installed using the MySQL Installer for Windows. The MySQL installer comes in 2 versions   Full (150 MB) which includes a complete set of MySQL products with their binaries included in the download Web (1.5 MB - a network install) which will just pull MySQL for Excel over the web and install it when run.   You can download MySQL Installer from our official Downloads page at http://dev.mysql.com/downloads/installer/. MySQL for Excel 1.1.3 introduces the following features:   Upon saving a Workbook containing Worksheets in Edit Mode, the user is asked if he wants to exit the Edit Mode on all Worksheets before their parent Workbook is saved so the Worksheets are saved unprotected, otherwise the Worksheets will remain protected and the users will be able to unprotect them later retrieving the passkeys from the application log after closing MySQL for Excel. Added background coloring to the column names header row of an Import Data operation to have the same look as the one in an Edit Data operation (i.e. gray-ish background). Connection passwords can be stored securely just like MySQL Workbench does and these secured passwords are shared with Workbench in the same way connections are. Changed the way the MySQL for Excel ribbon toggle button works, instead of just showing or hiding the add-in it actually opens and closes it. Added a connection test before any operation against the database (schema creation, data import, append, export or edition) so the operation dialog is not shown and a friendlier error message is shown.   Also this release contains the following bug fixes:   Added a check on every connection test for an expired password, if the password has been expired a dialog is now shown to the user to reset the password. Bug #17354118 - DON'T HANDLE EXPIRED PASSWORDS Added code to escape text values to be imported to an Excel worksheet that start with an equals sign so Excel does not treat those values as formulas that will fail evaluation. This is an option turned on by default that can be turned off by users if they wish to import values to be treated as Excel formulas. Bug #17354102 - ERROR IMPORTING TEXT VALUES TO EXCEL STARTING WITH AN EQUALS SIGN Added code to properly check the reason for a failing connection, if it's a failing password the user gets a dialog to retry the connection with a different password until the connection succeeds, a connection error not related to the password is thrown or the user cancels. If the failing connection is not related to a bad password an error message is shown to the users indicating the reason of the failure. Bug #16239007 - CONNECTIONS TO MYSQL SERVICES NOT RUNNING DISPLAY A WRONG PASSWORD ERROR MESSAGE Added global options dialog that can be accessed from the Schema Selection and DB Object Selection panels where the timeouts for the connection to the DB Server and for the query commands can be changed from their default values (15 seconds for the connection timeout and 30 seconds for the query timeout). MySQL Bug #68732, Bug #17191646 - QUERY TIMEOUT CANNOT BE ADJUSTED IN MYSQL FOR EXCEL Changed the Varchar(65,535) data type shown in the Export Data data type combo box to Text since the maximum row size is 65,535 bytes and any autodetected column data type with a length greater than 4,000 should be set to Text actually for the table to be created successfully. MySQL Bug #69779, Bug #17191633 - EXPORT FAILS FOR EXCEL FILES CONTAINING > 4000 CHARACTERS OF TEXT PER CELL Removed code that was replacing all spaces typed by the user in an overriden data type for a new column in an Export Data operation, also improved the data type detection code to flag as invalid data types with parenthesis but without any text inside or where the contents inside the parenthesis are not valid for the specific data type. Bug #17260260 - EXPORT DATA SET TYPE NOT WORKING WITH MEMBER VALUES CONTAINING SPACES Added support for the year data type with a length of 2 or 4 and a validation that valid values are integers between 1901-2155 (for 4-digit years) or between 0-99 (for 2-digit years). Bug #17259915 - EXPORT DATA YEAR DATA TYPE NOT RECOGNIZED IF DECLARED WITH A DISPLAY WIDTH) Fixed code for Export Data operations where users overrode the data type for columns typing Text in the data type combobox, which is a valid data type but was not recognized as such. Bug #17259490 - EXPORT DATA TEXT DATA TYPE NOT RECOGNIZED AS A VALID DATA TYPE Changed the location of the registry where the MySQL for Excel add-in is installed to HKEY_LOCAL_MACHINE instead of HKEY_CURRENT_USER so the add-in is accessible by all users and not only to the user that installed it. For this to work with Excel 2007 a hotfix may be required (see http://support.microsoft.com/kb/976477). MySQL Bug #68746, Bug #16675992 - EXCEL-ADD-IN IS ONLY INSTALLED FOR USER ACCOUNT THAT THE INSTALLATION RUNS UNDER Added support for Excel 2013 Single Document Interface, now that Excel 2013 creates 1 window per workbook also the Excel Add-In maintains an independent custom task pane in each window. MySQL Bug #68792, Bug #17272087 - MYSQL FOR EXCEL SIDEBAR DOES NOT APPEAR IN EXCEL 2013 (WITH WORKAROUND) Included the latest MySQL Utility with a code fix for the COM exception thrown when attempting to open Workbench in the Manage Connections window. Bug #17258966 - MYSQL WORKBENCH NOT OPENED BY CLICKING MANAGE CONNECTIONS HOTLABEL Fixed code for Append Data operations that was not applying a calculated automatic mapping correctly when the source and target tables had different number of columns, some columns with the same name but some of those lying on column indexes beyond the limit of the other source/target table. MySQL Bug #69220, Bug #17278349 - APPEND DOESN'T AUTOMATICALLY DETECT EXCEL COL HEADER WITH SAME NAME AS SQL FIELD Fixed some code for Edit Data operations that was escaping special characters twice (during edition in Excel and then upon sending the query to the MySQL server). MySQL Bug #68669, Bug #17271693 - A BACKSLASH IS INSERTED BEFORE AN APOSTROPHE EDITING TABLE WITH MYSQL FOR EXCEL Upgraded MySQL Utility with latest version that encapsulates dialog base classes and introduces more classes to handle Workbench connections, and removed these from the Excel project. Bug #16500331 - CAN'T DELETE CONNECTIONS CREATED WITHIN ADDIN You can access the MySQL for Excel documentation at http://dev.mysql.com/doc/refman/5.6/en/mysql-for-excel.html You can find our team’s blog at http://blogs.oracle.com/MySQLOnWindows. You can also post questions on our MySQL for Excel forum found at http://forums.mysql.com/. Enjoy and thanks for the support!

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• People, Process & Engagement: WebCenter Partner Keste

  - by Michael Snow

  v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Within the WebCenter group here at Oracle, discussions about people, process and engagement cross over many vertical industries and products. Amidst our growing partner ecosystem, the community provides us insight into great customer use cases every day. Such is the case with our partner, Keste, who provides us a guest post on our blog today with an overview of their innovative solution for a customer in the transportation industry. Keste is an Oracle software solutions and development company headquartered in Dallas, Texas. As a Platinum member of the Oracle® PartnerNetwork, Keste designs, develops and deploys custom solutions that automate complex business processes. Seamless Customer Self-Service Experience in the Trucking Industry with Oracle WebCenter Portal  Keste, Oracle Platinum Partner Customer Overview Omnitracs, Inc., a Qualcomm company provides mobility solutions for trucking fleets to companies in the transportation industry. Omnitracs’ mobility services include basic communications such as text as well as advanced monitoring services such as GPS tracking, temperature tracking of perishable goods, load tracking and weighting distribution, and many others. Customer Business Needs Already the leading provider of mobility solutions for large trucking fleets, they chose to target smaller trucking fleets as new customers. However their existing high-touch customer support method would not be a cost effective or scalable method to manage and service these smaller customers. Omnitracs needed to provide several self-service features to make customer support more scalable while keeping customer satisfaction levels high and the costs manageable. The solution also had to be very intuitive and easy to use. The systems that Omnitracs sells to these trucking customers require professional installation and smaller customers need to track and schedule the installation. Information captured in Oracle eBusiness Suite needed to be readily available for new customers to track these purchases and delivery details. Omnitracs wanted a high impact User Interface to significantly improve customer experience with the ability to integrate with EBS, provisioning systems as well as CRM systems that were already implemented. Omnitracs also wanted to build an architecture platform that could potentially be extended to other Portals. Omnitracs’ stated goal was to deliver an “eBay-like” or “Amazon-like” experience for all of their customers so that they could reach a much broader market beyond their large company customer base. Solution Overview In order to manage the increased complexity, the growing support needs of global customers and improve overall product time-to-market in a cost-effective manner, IT began to deliver a self-service model. This self service model not only transformed numerous business processes but is also allowing the business to keep up with the growing demands of the (internal and external) customers. This solution was a customer service Portal that provided self service capabilities for large and small customers alike for Activation of mobility products, managing add-on applications for the devices (much like the Apple App Store), transferring services when trucks are sold to other companies as well as deactivation all without the involvement of a call service agent or sending multiple emails to different Omnitracs contacts. This is a conceptual view of the Customer Portal showing the details of the components that make up the solution. 12.00 The portal application for transactions was entirely built using ADF 11g R2. Omnitracs’ business had a pressing requirement to have a portal available 24/7 for its customers. Since there were interactions with EBS in the back-end, the downtimes on the EBS would negate this availability. Omnitracs devised a decoupling strategy at the database side for the EBS data. The decoupling of the database was done using Oracle Data Guard and completely insulated the solution from any eBusiness Suite down time. The customer has no knowledge whether eBS is running or not. Here are two sample screenshots of the portal application built in Oracle ADF. Customer Benefits The Customer Portal not only provided the scalability to grow the business but also provided the seamless integration with other disparate applications. Some of the key benefits are: Improved Customer Experience: With a modern look and feel and a Portal that has the aspects of an App Store, the customer experience was significantly improved. Page response times went from several seconds to sub-second for all of the pages. Enabled new product launches: After successfully dominating the large fleet market, Omnitracs now has a scalable solution to sell and manage smaller fleet customers giving them a huge advantage over their nearest competitors. Dozens of new customers have been acquired via this portal through an onboarding process that now takes minutes Seamless Integrations Improves Customer Support: ADF 11gR2 allowed Omnitracs to bring a diverse list of applications into one integrated solution. This provided a seamless experience for customers to route them from Marketing focused application to a customer-oriented portal. Internally, it also allowed Sales Representatives to have an integrated flow for taking a prospect through the various steps to onboard them as a customer. Key integrations included: Unity Core Salesforce.com Merchant e-Solution for credit card Custom Omnitracs Applications like CUPS and AUTO Security utilizing OID and OVD Back end integration with EBS (Data Guard) and iQ Database Business Impact Significant business impacts were realized through the launch of customer portal. It not only allows the business to push through in underserved segments, but also reduces the time it needs to spend on customer support—allowing the business to focus more on sales and identifying the market for new products. Some of the Immediate Benefits are The entire onboarding process is now completely automated and now completes in minutes. This represents an 85% productivity improvement over their previous processes. And it was 160 times faster! With the success of this self-service solution, the business is now targeting about 3X customer growth in the next five years. This represents a tripling of their overall customer base and significant downstream revenue for the ongoing services. 90%+ improvement of customer onboarding and management process by utilizing, single sign on integration using OID/OAM solution, performance improvements and new self-service functionality Unified login for all Customers, Partners and Internal Users enables login to a common portal and seamless access to all other integrated applications targeted at the respective audience Significantly improved customer experience with a better look and feel with a more user experience focused Portal screens. Helped sales of the new product by having an easy way of ordering and activating the product. Data Guard helped increase availability of the Portal to 99%+ and make it independent of EBS downtime. This gave customers the feel of high availability of the portal application. Some of the anticipated longer term Benefits are: Platform that can be leveraged to launch any new product introduction and enable all product teams to reach new customers and new markets Easy integration with content management to allow business owners more control of the product catalog Overall reduced TCO with standardization of the Oracle platform Managed IT support cost savings through optimization of technology skills needed to support and modify this solution ------------------------------------------------------------ 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 -"/ /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Times New Roman","serif";}

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• Contracting as a Software Developer in the UK

  - by Frez

  Normal 0 false false false EN-GB X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi; mso-fareast-language:EN-US;} Having had some 15 years’ experience of working as a software contractor, I am often asked by developers who work as permanent employees (permies) about the pros and cons of working as a software consultant through my own limited company and whether the move would be a good one for them. Whilst it is possible to contract using other financial vehicles such as umbrella companies, this article will only consider limited companies as that is what I have experience of using. Contracting or consultancy requires a different mind-set from being a permanent member of staff, and not all developers are capable of this shift in attitude. Whilst you can look forward to an increase in the money you take home, there are real risks and expenses you would not normally be exposed to as a permie. So let us have a look at the pros and cons: Pros: More money There is no doubt that whilst you are working on contracts you will earn significantly more than you would as a permanent employee. Furthermore, working through a limited company is more tax efficient. Less politics You really have no need to involve yourself in office politics. When the end of the day comes you can go home and not think or worry about the power struggles within the company you are contracted to. Your career progression is not tied to the company. Expenses from gross income All your expenses of trading as a business will come out of your company’s gross income, i.e. before tax. This covers travelling expenses provided you have not been at the same client/location for more than two years, internet subscriptions, professional subscriptions, software, hardware, accountancy services and so on. Cons: Work is more transient Contracts typically range from a couple of weeks to a year, although will most likely start at 3 months. However, most contracts are extended either because the project you have been brought in to help with takes longer to deliver than expected, the client decides they can use you on other aspects of the project, or the client decides they would like to use you on other projects. The temporary nature of the work means that you will have down-time between contracts while you secure new opportunities during which time your company will have no income. You may need to attend several interviews before securing a new contract. Accountancy expenses Your company is a separate entity and there are accountancy requirements which, unless you like paperwork, means your company will need to appoint an accountant to prepare your company’s accounts. It may also be worth purchasing some accountancy software, so talk to your accountant about this as they may prefer you to use a particular software package so they can integrate it with their systems. VAT You will need to register your company for VAT. This is tax neutral for you as the VAT you charge your clients you will pass onto the government less any VAT you are reclaiming from expenses, but it is additional paperwork to undertake each quarter. It is worth checking out the Fixed Rate VAT Scheme that is available, particularly after the initial expenses of setting up your company are over. No training Clients take you on based on your skills, not to train you when they will lose that investment at the end of the contract, so understand that it is unlikely you will receive any training funded by a client. However, learning new skills during a contract is possible and you may choose to accept a contract on a lower rate if this is guaranteed as it will help secure future contracts. No financial extras You will have no free pension, life, accident, sickness or medical insurance unless you choose to purchase them yourself. A financial advisor can give you all the necessary advice in this area, and it is worth taking seriously. A year after I started as a consultant I contracted a serious illness, this kept me off work for over two months, my client was very understanding and it could have been much worse, so it is worth considering what your options might be in the case of illness, death and retirement. Agencies Whilst it is possible to work directly for end clients there are pros and cons of working through an agency.  The main advantage is cash flow, you invoice the agency and they typically pay you within a week, whereas working directly for a client could have you waiting up to three months to be paid. The downside of working for agencies, especially in the current difficult times, is that they may go out of business and you then have difficulty getting the money you are owed. Tax investigation It is possible that the Inland Revenue may decide to investigate your company for compliance with tax law. Insurance is available to cover you for this. My personal recommendation would be to join the PCG as this insurance is included as a benefit of membership, Professional Indemnity Some agencies require that you are covered by professional indemnity insurance; this is a cost you would not incur as a permie. Travel Unless you live in an area that has an abundance of opportunities, such as central London, it is likely that you will be travelling further, longer and with more expense than if you were permanently employed at a local company. This not only affects you monetarily, but also your quality of life and the ability to keep fit and healthy. Obtaining finance If you want to secure a mortgage on a property it can be more difficult or expensive, especially if you do not have three years of audited accounts to show a mortgage lender.   Caveat This post is my personal opinion and should not be used as a definitive guide or recommendation to contracting and whether it is suitable for you as an individual, i.e. I accept no responsibility if you decide to take up contracting based on this post and you fare badly for whatever reason.

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• Oracle Database 12 c New Partition Maintenance Features by Gwen Lazenby

  - by hamsun

  One of my favourite new features in Oracle Database 12c is the ability to perform partition maintenance operations on multiple partitions. This means we can now add, drop, truncate and merge multiple partitions in one operation, and can split a single partition into more than two partitions also in just one command. This would certainly have made my life slightly easier had it been available when I administered a data warehouse at Oracle 9i. To demonstrate this new functionality and syntax, I am going to create two tables, ORDERS and ORDERS_ITEMS which have a parent-child relationship. ORDERS is to be partitioned using range partitioning on the ORDER_DATE column, and ORDER_ITEMS is going to partitioned using reference partitioning and its foreign key relationship with the ORDERS table. This form of partitioning was a new feature in 11g and means that any partition maintenance operations performed on the ORDERS table will also take place on the ORDER_ITEMS table as well. First create the ORDERS table - SQL CREATE TABLE orders ( order_id NUMBER(12), order_date TIMESTAMP, order_mode VARCHAR2(8), customer_id NUMBER(6), order_status NUMBER(2), order_total NUMBER(8,2), sales_rep_id NUMBER(6), promotion_id NUMBER(6), CONSTRAINT orders_pk PRIMARY KEY(order_id) ) PARTITION BY RANGE(order_date) (PARTITION Q1_2007 VALUES LESS THAN (TO_DATE('01-APR-2007','DD-MON-YYYY')), PARTITION Q2_2007 VALUES LESS THAN (TO_DATE('01-JUL-2007','DD-MON-YYYY')), PARTITION Q3_2007 VALUES LESS THAN (TO_DATE('01-OCT-2007','DD-MON-YYYY')), PARTITION Q4_2007 VALUES LESS THAN (TO_DATE('01-JAN-2008','DD-MON-YYYY')) ); Table created. Now the ORDER_ITEMS table SQL CREATE TABLE order_items ( order_id NUMBER(12) NOT NULL, line_item_id NUMBER(3) NOT NULL, product_id NUMBER(6) NOT NULL, unit_price NUMBER(8,2), quantity NUMBER(8), CONSTRAINT order_items_fk FOREIGN KEY(order_id) REFERENCES orders(order_id) on delete cascade) PARTITION BY REFERENCE(order_items_fk) tablespace example; Table created. Now look at DBA_TAB_PARTITIONS to get details of what partitions we have in the two tables – SQL select table_name,partition_name, partition_position position, high_value from dba_tab_partitions where table_owner='SH' and table_name like 'ORDER_%' order by partition_position, table_name; TABLE_NAME PARTITION_NAME POSITION HIGH_VALUE -------------- --------------- -------- ------------------------- ORDERS Q1_2007 1 TIMESTAMP' 2007-04-01 00:00:00' ORDER_ITEMS Q1_2007 1 ORDERS Q2_2007 2 TIMESTAMP' 2007-07-01 00:00:00' ORDER_ITEMS Q2_2007 2 ORDERS Q3_2007 3 TIMESTAMP' 2007-10-01 00:00:00' ORDER_ITEMS Q3_2007 3 ORDERS Q4_2007 4 TIMESTAMP' 2008-01-01 00:00:00' ORDER_ITEMS Q4_2007 4 Just as an aside it is also now possible in 12c to use interval partitioning on reference partitioned tables. In 11g it was not possible to combine these two new partitioning features. For our first example of the new 12cfunctionality, let us add all the partitions necessary for 2008 to the tables using one command. Notice that the partition specification part of the add command is identical in format to the partition specification part of the create command as shown above - SQL alter table orders add PARTITION Q1_2008 VALUES LESS THAN (TO_DATE('01-APR-2008','DD-MON-YYYY')), PARTITION Q2_2008 VALUES LESS THAN (TO_DATE('01-JUL-2008','DD-MON-YYYY')), PARTITION Q3_2008 VALUES LESS THAN (TO_DATE('01-OCT-2008','DD-MON-YYYY')), PARTITION Q4_2008 VALUES LESS THAN (TO_DATE('01-JAN-2009','DD-MON-YYYY')); Table altered. Now look at DBA_TAB_PARTITIONS and we can see that the 4 new partitions have been added to both tables – SQL select table_name,partition_name, partition_position position, high_value from dba_tab_partitions where table_owner='SH' and table_name like 'ORDER_%' order by partition_position, table_name; TABLE_NAME PARTITION_NAME POSITION HIGH_VALUE -------------- --------------- -------- ------------------------- ORDERS Q1_2007 1 TIMESTAMP' 2007-04-01 00:00:00' ORDER_ITEMS Q1_2007 1 ORDERS Q2_2007 2 TIMESTAMP' 2007-07-01 00:00:00' ORDER_ITEMS Q2_2007 2 ORDERS Q3_2007 3 TIMESTAMP' 2007-10-01 00:00:00' ORDER_ITEMS Q3_2007 3 ORDERS Q4_2007 4 TIMESTAMP' 2008-01-01 00:00:00' ORDER_ITEMS Q4_2007 4 ORDERS Q1_2008 5 TIMESTAMP' 2008-04-01 00:00:00' ORDER_ITEMS Q1_2008 5 ORDERS Q2_2008 6 TIMESTAMP' 2008-07-01 00:00:00' ORDER_ITEM Q2_2008 6 ORDERS Q3_2008 7 TIMESTAMP' 2008-10-01 00:00:00' ORDER_ITEMS Q3_2008 7 ORDERS Q4_2008 8 TIMESTAMP' 2009-01-01 00:00:00' ORDER_ITEMS Q4_2008 8 Next, we can drop or truncate multiple partitions by giving a comma separated list in the alter table command. Note the use of the plural ‘partitions’ in the command as opposed to the singular ‘partition’ prior to 12c– SQL alter table orders drop partitions Q3_2008,Q2_2008,Q1_2008; Table altered. Now look at DBA_TAB_PARTITIONS and we can see that the 3 partitions have been dropped in both the two tables – TABLE_NAME PARTITION_NAME POSITION HIGH_VALUE -------------- --------------- -------- ------------------------- ORDERS Q1_2007 1 TIMESTAMP' 2007-04-01 00:00:00' ORDER_ITEMS Q1_2007 1 ORDERS Q2_2007 2 TIMESTAMP' 2007-07-01 00:00:00' ORDER_ITEMS Q2_2007 2 ORDERS Q3_2007 3 TIMESTAMP' 2007-10-01 00:00:00' ORDER_ITEMS Q3_2007 3 ORDERS Q4_2007 4 TIMESTAMP' 2008-01-01 00:00:00' ORDER_ITEMS Q4_2007 4 ORDERS Q4_2008 5 TIMESTAMP' 2009-01-01 00:00:00' ORDER_ITEMS Q4_2008 5 Now let us merge all the 2007 partitions together to form one single partition – SQL alter table orders merge partitions Q1_2005, Q2_2005, Q3_2005, Q4_2005 into partition Y_2007; Table altered. TABLE_NAME PARTITION_NAME POSITION HIGH_VALUE -------------- --------------- -------- ------------------------- ORDERS Y_2007 1 TIMESTAMP' 2008-01-01 00:00:00' ORDER_ITEMS Y_2007 1 ORDERS Q4_2008 2 TIMESTAMP' 2009-01-01 00:00:00' ORDER_ITEMS Q4_2008 2 Splitting partitions is a slightly more involved. In the case of range partitioning one of the new partitions must have no high value defined, and in list partitioning one of the new partitions must have no list of values defined. I call these partitions the ‘everything else’ partitions, and will contain any rows contained in the original partition that are not contained in the any of the other new partitions. For example, let us split the Y_2007 partition back into 4 quarterly partitions – SQL alter table orders split partition Y_2007 into (PARTITION Q1_2007 VALUES LESS THAN (TO_DATE('01-APR-2007','DD-MON-YYYY')), PARTITION Q2_2007 VALUES LESS THAN (TO_DATE('01-JUL-2007','DD-MON-YYYY')), PARTITION Q3_2007 VALUES LESS THAN (TO_DATE('01-OCT-2007','DD-MON-YYYY')), PARTITION Q4_2007); Now look at DBA_TAB_PARTITIONS to get details of the new partitions – TABLE_NAME PARTITION_NAME POSITION HIGH_VALUE -------------- --------------- -------- ------------------------- ORDERS Q1_2007 1 TIMESTAMP' 2007-04-01 00:00:00' ORDER_ITEMS Q1_2007 1 ORDERS Q2_2007 2 TIMESTAMP' 2007-07-01 00:00:00' ORDER_ITEMS Q2_2007 2 ORDERS Q3_2007 3 TIMESTAMP' 2007-10-01 00:00:00' ORDER_ITEMS Q3_2007 3 ORDERS Q4_2007 4 TIMESTAMP' 2008-01-01 00:00:00' ORDER_ITEMS Q4_2007 4 ORDERS Q4_2008 5 TIMESTAMP' 2009-01-01 00:00:00' ORDER_ITEMS Q4_2008 5 Partition Q4_2007 has a high value equal to the high value of the original Y_2007 partition, and so has inherited its upper boundary from the partition that was split. As for a list partitioning example let look at the following another table, SALES_PAR_LIST, which has 2 partitions, Americas and Europe and a partitioning key of country_name. SQL select table_name,partition_name, high_value from dba_tab_partitions where table_owner='SH' and table_name = 'SALES_PAR_LIST'; TABLE_NAME PARTITION_NAME HIGH_VALUE -------------- --------------- ----------------------------- SALES_PAR_LIST AMERICAS 'Argentina', 'Canada', 'Peru', 'USA', 'Honduras', 'Brazil', 'Nicaragua' SALES_PAR_LIST EUROPE 'France', 'Spain', 'Ireland', 'Germany', 'Belgium', 'Portugal', 'Denmark' Now split the Americas partition into 3 partitions – SQL alter table sales_par_list split partition americas into (partition south_america values ('Argentina','Peru','Brazil'), partition north_america values('Canada','USA'), partition central_america); Table altered. Note that no list of values was given for the ‘Central America’ partition. However it should have inherited any values in the original ‘Americas’ partition that were not assigned to either the ‘North America’ or ‘South America’ partitions. We can confirm this by looking at the DBA_TAB_PARTITIONS view. SQL select table_name,partition_name, high_value from dba_tab_partitions where table_owner='SH' and table_name = 'SALES_PAR_LIST'; TABLE_NAME PARTITION_NAME HIGH_VALUE --------------- --------------- -------------------------------- SALES_PAR_LIST SOUTH_AMERICA 'Argentina', 'Peru', 'Brazil' SALES_PAR_LIST NORTH_AMERICA 'Canada', 'USA' SALES_PAR_LIST CENTRAL_AMERICA 'Honduras', 'Nicaragua' SALES_PAR_LIST EUROPE 'France', 'Spain', 'Ireland', 'Germany', 'Belgium', 'Portugal', 'Denmark' In conclusion, I hope that DBA’s whose work involves maintaining partitions will find the operations a bit more straight forward to carry out once they have upgraded to Oracle Database 12c. Gwen Lazenby is a Principal Training Consultant at Oracle. She is part of Oracle University's Core Technology delivery team based in the UK, teaching Database Administration and Linux courses. Her specialist topics include using Oracle Partitioning and Parallelism in Data Warehouse environments, as well as Oracle Spatial and RMAN.

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• Guide to MySQL & NoSQL, Webinar Q&A

  - by Mat Keep

  0 0 1 959 5469 Homework 45 12 6416 14.0 Normal 0 false false false EN-US JA X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:Cambria; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin; mso-ansi-language:EN-US;} Yesterday we ran a webinar discussing the demands of next generation web services and how blending the best of relational and NoSQL technologies enables developers and architects to deliver the agility, performance and availability needed to be successful. Attendees posted a number of great questions to the MySQL developers, serving to provide additional insights into areas like auto-sharding and cross-shard JOINs, replication, performance, client libraries, etc. So I thought it would be useful to post those below, for the benefit of those unable to attend the webinar. Before getting to the Q&A, there are a couple of other resources that maybe useful to those looking at NoSQL capabilities within MySQL: - On-Demand webinar (coming soon!) - Slides used during the webinar - Guide to MySQL and NoSQL whitepaper  - MySQL Cluster demo, including NoSQL interfaces, auto-sharing, high availability, etc.  So here is the Q&A from the event  Q. Where does MySQL Cluster fit in to the CAP theorem? A. MySQL Cluster is flexible. A single Cluster will prefer consistency over availability in the presence of network partitions. A pair of Clusters can be configured to prefer availability over consistency. A full explanation can be found on the MySQL Cluster & CAP Theorem blog post.  Q. Can you configure the number of replicas? (the slide used a replication factor of 1) Yes. A cluster is configured by an .ini file. The option NoOfReplicas sets the number of originals and replicas: 1 = no data redundancy, 2 = one copy etc. Usually there's no benefit in setting it >2. Q. Interestingly most (if not all) of the NoSQL databases recommend having 3 copies of data (the replication factor).    Yes, with configurable quorum based Reads and writes. MySQL Cluster does not need a quorum of replicas online to provide service. Systems that require a quorum need > 2 replicas to be able to tolerate a single failure. Additionally, many NoSQL systems take liberal inspiration from the original GFS paper which described a 3 replica configuration. MySQL Cluster avoids the need for a quorum by using a lightweight arbitrator. You can configure more than 2 replicas, but this is a tradeoff between incrementally improved availability, and linearly increased cost. Q. Can you have cross node group JOINS? Wouldn't that run into the risk of flooding the network? MySQL Cluster 7.2 supports cross nodegroup joins. A full cross-join can require a large amount of data transfer, which may bottleneck on network bandwidth. However, for more selective joins, typically seen with OLTP and light analytic applications, cross node-group joins give a great performance boost and network bandwidth saving over having the MySQL Server perform the join. Q. Are the details of the benchmark available anywhere? According to my calculations it results in approx. 350k ops/sec per processor which is the largest number I've seen lately The details are linked from Mikael Ronstrom's blog The benchmark uses a benchmarking tool we call flexAsynch which runs parallel asynchronous transactions. It involved 100 byte reads, of 25 columns each. Regarding the per-processor ops/s, MySQL Cluster is particularly efficient in terms of throughput/node. It uses lock-free minimal copy message passing internally, and maximizes ID cache reuse. Note also that these are in-memory tables, there is no need to read anything from disk. Q. Is access control (like table) planned to be supported for NoSQL access mode? Currently we have not seen much need for full SQL-like access control (which has always been overkill for web apps and telco apps). So we have no plans, though especially with memcached it is certainly possible to turn-on connection-level access control. But specifically table level controls are not planned. Q. How is the performance of memcached APi with MySQL against memcached+MySQL or any other Object Cache like Ecache with MySQL DB? With the memcache API we generally see a memcached response in less than 1 ms. and a small cluster with one memcached server can handle tens of thousands of operations per second. Q. Can .NET can access MemcachedAPI? Yes, just use a .Net memcache client such as the enyim or BeIT memcache libraries. Q. Is the row level locking applicable when you update a column through memcached API? An update that comes through memcached uses a row lock and then releases it immediately. Memcached operations like "INCREMENT" are actually pushed down to the data nodes. In most cases the locks are not even held long enough for a network round trip. Q. Has anyone published an example using something like PHP? I am assuming that you just use the PHP memcached extension to hook into the memcached API. Is that correct? Not that I'm aware of but absolutely you can use it with php or any of the other drivers Q. For beginner we need more examples. Take a look here for a fully worked example Q. Can I access MySQL using Cobol (Open Cobol) or C and if so where can I find the coding libraries etc? A. There is a cobol implementation that works well with MySQL, but I do not think it is Open Cobol. Also there is a MySQL C client library that is a standard part of every mysql distribution Q. Is there a place to go to find help when testing and/implementing the NoSQL access? If using Cluster then you can use the [email protected] alias or post on the MySQL Cluster forum Q. Are there any white papers on this?  Yes - there is more detail in the MySQL Guide to NoSQL whitepaper If you have further questions, please don’t hesitate to use the comments below!

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• T4 Performance Counters explained

  - by user13346607

  Now that T4 is out for a few month some people might have wondered what details of the new pipeline you can monitor. A "cpustat -h" lists a lot of events that can be monitored, and only very few are self-explanatory. I will try to give some insight on all of them, some of these "PIC events" require an in-depth knowledge of T4 pipeline. Over time I will try to explain these, for the time being these events should simply be ignored. (Side note: some counters changed from tape-out 1.1 (*only* used in the T4 beta program) to tape-out 1.2 (used in the systems shipping today) The table only lists the tape-out 1.2 counters) 0 0 1 1058 6033 Oracle Microelectronics 50 14 7077 14.0 Normal 0 false false false EN-US JA X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:Cambria; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin;} pic name (cpustat) Prose Comment Sel-pipe-drain-cycles, Sel-0-[wait|ready], Sel-[1,2] Sel-0-wait counts cycles a strand waits to be selected. Some reasons can be counted in detail; these are: Sel-0-ready: Cycles a strand was ready but not selected, that can signal pipeline oversubscription Sel-1: Cycles only one instruction or µop was selected Sel-2: Cycles two instructions or µops were selected Sel-pipe-drain-cycles: cf. PRM footnote 8 to table 10.2 Pick-any, Pick-[0|1|2|3] Cycles one, two, three, no or at least one instruction or µop is picked Instr_FGU_crypto Number of FGU or crypto instructions executed on that vcpu Instr_ld dto. for load Instr_st dto. for store SPR_ring_ops dto. for SPR ring ops Instr_other dto. for all other instructions not listed above, PRM footnote 7 to table 10.2 lists the instructions Instr_all total number of instructions executed on that vcpu Sw_count_intr Nr of S/W count instructions on that vcpu (sethi %hi(fc000),%g0 (whatever that is))  Atomics nr of atomic ops, which are LDSTUB/a, CASA/XA, and SWAP/A SW_prefetch Nr of PREFETCH or PREFETCHA instructions Block_ld_st Block loads or store on that vcpu IC_miss_nospec, IC_miss_[L2_or_L3|local|remote]\ _hit_nospec Various I$ misses, distinguished by where they hit. All of these count per thread, but only primary events: T4 counts only the first occurence of an I$ miss on a core for a certain instruction. If one strand misses in I$ this miss is counted, but if a second strand on the same core misses while the first miss is being resolved, that second miss is not counted This flavour of I$ misses counts only misses that are caused by instruction that really commit (note the "_nospec") BTC_miss Branch target cache miss ITLB_miss ITLB misses (synchronously counted) ITLB_miss_asynch dto. but asynchronously [I|D]TLB_fill_\ [8KB|64KB|4MB|256MB|2GB|trap] H/W tablewalk events that fill ITLB or DTLB with translation for the corresponding page size. The “_trap” event occurs if the HWTW was not able to fill the corresponding TLB IC_mtag_miss, IC_mtag_miss_\ [ptag_hit|ptag_miss|\ ptag_hit_way_mismatch] I$ micro tag misses, with some options for drill down Fetch-0, Fetch-0-all fetch-0 counts nr of cycles nothing was fetched for this particular strand, fetch-0-all counts cycles nothing was fetched for all strands on a core Instr_buffer_full Cycles the instruction buffer for a strand was full, thereby preventing any fetch BTC_targ_incorrect Counts all occurences of wrongly predicted branch targets from the BTC [PQ|ROB|LB|ROB_LB|SB|\ ROB_SB|LB_SB|RB_LB_SB|\ DTLB_miss]\ _tag_wait ST_q_tag_wait is listed under sl=20. These counters monitor pipeline behaviour therefore they are not strand specific: PQ_...: cycles Rename stage waits for a Pick Queue tag (might signal memory bound workload for single thread mode, cf. Mail from Richard Smith) ROB_...: cycles Select stage waits for a ROB (ReOrderBuffer) tag LB_...: cycles Select stage waits for a Load Buffer tag SB_...: cycles Select stage waits for Store Buffer tag combinations of the above are allowed, although some of these events can overlap, the counter will only be incremented once per cycle if any of these occur DTLB_...: cycles load or store instructions wait at Pick stage for a DTLB miss tag [ID]TLB_HWTW_\ [L2_hit|L3_hit|L3_miss|all] Counters for HWTW accesses caused by either DTLB or ITLB misses. Canbe further detailed by where they hit IC_miss_L2_L3_hit, IC_miss_local_remote_remL3_hit, IC_miss I$ prefetches that were dropped because they either miss in L2$ or L3$ This variant counts misses regardless if the causing instruction commits or not DC_miss_nospec, DC_miss_[L2_L3|local|remote_L3]\ _hit_nospec D$ misses either in general or detailed by where they hit cf. the explanation for the IC_miss in two flavours for an explanation of _nospec and the reasoning for two DC_miss counters DTLB_miss_asynch counts all DTLB misses asynchronously, there is no way to count them synchronously DC_pref_drop_DC_hit, SW_pref_drop_[DC_hit|buffer_full] L1-D$ h/w prefetches that were dropped because of a D$ hit, counted per core. The others count software prefetches per strand [Full|Partial]_RAW_hit_st_[buf|q] Count events where a load wants to get data that has not yet been stored, i. e. it is still inside the pipeline. The data might be either still in the store buffer or in the store queue. If the load's data matches in the SB and in the store queue the data in buffer takes precedence of course since it is younger [IC|DC]_evict_invalid, [IC|DC|L1]_snoop_invalid, [IC|DC|L1]_invalid_all Counter for invalidated cache evictions per core St_q_tag_wait Number of cycles pipeline waits for a store queue tag, of course counted per core Data_pref_[drop_L2|drop_L3|\ hit_L2|hit_L3|\ hit_local|hit_remote] Data prefetches that can be further detailed by either why they were dropped or where they did hit St_hit_[L2|L3], St_L2_[local|remote]_C2C, St_local, St_remote Store events distinguished by where they hit or where they cause a L2 cache-to-cache transfer, i.e. either a transfer from another L2$ on the same die or from a different die DC_miss, DC_miss_\ [L2_L3|local|remote]_hit D$ misses either in general or detailed by where they hit cf. the explanation for the IC_miss in two flavours for an explanation of _nospec and the reasoning for two DC_miss counters L2_[clean|dirty]_evict Per core clean or dirty L2$ evictions L2_fill_buf_full, L2_wb_buf_full, L2_miss_buf_full Per core L2$ buffer events, all count number of cycles that this state was present L2_pipe_stall Per core cycles pipeline stalled because of L2$ Branches Count branches (Tcc, DONE, RETRY, and SIT are not counted as branches) Br_taken Counts taken branches (Tcc, DONE, RETRY, and SIT are not counted as branches) Br_mispred, Br_dir_mispred, Br_trg_mispred, Br_trg_mispred_\ [far_tbl|indir_tbl|ret_stk] Counter for various branch misprediction events.  Cycles_user counts cycles, attribute setting hpriv, nouser, sys controls addess space to count in Commit-[0|1|2], Commit-0-all, Commit-1-or-2 Number of times either no, one, or two µops commit for a strand. Commit-0-all counts number of times no µop commits for the whole core, cf. footnote 11 to table 10.2 in PRM for a more detailed explanation on how this counters interacts with the privilege levels

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• Rapid Evolution of Society & Technology

  - by Michael Snow

  We caught up with Brian Solis on the phone the other day and Christie Flanagan had a chance to chat with him and learn a bit more about him and some of the concepts he'll be addressing in our Social Business Thought Leaders Webcast on Thursday 12/13/12. «--- Interview with Brian Solis  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast- mso-fareast-theme-font:minor-latin; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Be sure and register for this week's webcast ---» ------------------- Guest post by Brian Solis. Reposted (Borrowed) from his posting of May 24, 2012 Dear [insert business name], what’s your promise? - Brian Solis You say you want to get closer to customers, but your actions are different than your words. You say you want to “surprise and delight” customers, but your product development teams are too busy building against a roadmap without consideration of the 5th P of marketing…people. Your employees are your number one asset, however the infrastructure of the organization has turned once optimistic and ambitious intrapreneurs into complacent cogs or worse, your greatest detractors. You question the adoption of disruptive technology by your internal champions yet you’ve not tried to find the value for yourself. You’re a change agent and you truly wish to bring about change, but you’ve not invested time or resources to answer “why” in your endeavors to become a connected or social business. If we are to truly change, we must find purpose. We must uncover the essence of our business and the value it delivers to traditional and connected consumers. We must rethink the spirit of today’s embrace and clearly articulate how transformation is going to improve customer and employee experiences and relationships now and over time. Without doing so, any attempts at evolution will be thwarted by reality. In an era of Digital Darwinism, no business is too big to fail or too small to succeed. These are undisciplined times which require alternative approaches to recognize and pursue new opportunities. But everything begins with acknowledging the 360 view of the world that you see today is actually a filtered view of managed and efficient convenience. Today, many organizations that were once inspired by innovation and engagement have fallen into a process of marketing, operationalizing, managing, and optimizing. That might have worked for the better part of the last century, but for the next 10 years and beyond, new vision, leadership and supporting business models will be written to move businesses from rigid frameworks to adaptive and agile entities. I believe that today’s executives will undergo a great test; a test of character, vision, intention, and universal leadership. It starts with a simple, but essential question…what is your promise? Notice, I didn’t ask about your brand promise. Nor did I ask for you to cite your mission and vision statements. This is much more than value propositions or manufactured marketing language designed to hook audiences and stakeholders. I asked for your promise to me as your consumer, stakeholder, and partner. This isn’t about B2B or B2C, but instead, people to people, person to person. It is this promise that will breathe new life into an organization that on the outside, could be misdiagnosed as catatonic by those who are disrupting your markets. A promise, for example, is meant to inspire. It creates alignment. It serves as the foundation for your vision, mission, and all business strategies and it must come from the top to mean anything. For without it, we cannot genuinely voice what it is we stand for or stand behind. Think for a moment about the definition of community. It’s easy to confuse a workplace or a market where everyone simply shares common characteristics. However, a community in this day and age is much more than belonging to something, it’s about doing something together that makes belonging matter The next few years will force a divide where companies are separated by intention as measured by actions and words. But, becoming a social business is not enough. Becoming more authentic and transparent doesn’t serve as a mantra for a renaissance. A promise is the ink that inscribes the spirit of the relationship between you and me. A promise serves as the words that influence change from within and change beyond the halls of our business. It is the foundation for a renewed embrace, one that must then find its way to every aspect of the organization. It’s the difference between a social business and an adaptive business. While an adaptive business can also be social, it is the culture of the organization that strives to not just use technology to extend current philosophies or processes into new domains, but instead give rise to a new culture where striving for relevance is among its goals. The tools and networks simply become enablers of a greater mission You are reading this because you believe in something more than what you’re doing today. While you fight for change within your organization, remember to aim for a higher purpose. Organizations that strive for innovation, imagination, and relevance will outperform those that do not. Part of your job is to lead a missionary push that unites the groundswell with a top down cascade. Change will only happen because you and other internal champions see what others can’t and will do what other won’t. It takes resolve. It takes the ability to translate new opportunities into business value. And, it takes courage. “This is a very noisy world, so we have to be very clear what we want them to know about us”-Steve Jobs ----------------------------------------------------------------- So -- where do you begin to evaluate the kind of experience you are delivering for your customers, partners, and employees?  Take a look at this White Paper: Creating a Successful and Meaningful Customer Experience on the Web and then have a cup of coffee while you listen to the sage advice of Guy Kawasaki in a short video below.   An interview with Guy Kawasaki on Maximizing Social Media Channels 

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• Configuring Oracle HTTP Server 12c for WebLogic Server Domain

  - by Emin Askerov

  Oracle HTTP Server (OHS) 12c 12.1.2 which was released in July 2013 as a part of Oracle Web Tier 12c is the web server component of Oracle Fusion Middleware. In essence this is Apache HTTP Server 2.2.22 (with critical bug fixes from higher versions) which includes modules developed specifically by Oracle. It provides a listener functionality for Oracle WebLogic Server and the framework for hosting static pages, dynamic pages, and applications over the Web. OHS can be easily managed by Weblogic Management Framework, a set of tools which provides administrative capabilities (start, stop, lifecycle operations, etc.) for Oracle Fusion Middleware products. In other words all tools which are familiar to us (Node Manager, WLST, Administration Console, Fusion Middleware Control etc.) presented as a part of Weblogic Management Framework and using for managing Java and System Components both for Weblogic Server and Standalone Domain types. You can familiarize yourself with these terms using related documentation: 1. Introduction to Oracle HTTP Server: http://docs.oracle.com/middleware/1212/webtier/index.html 2. Weblogic Management Framework: http://docs.oracle.com/middleware/1212/core/ASCON/terminology.htm#ASCON11260 In the given post I would like to cover rather simple use case how to configure OHS as web proxy in Weblogic Cluster environment. For example, we have existing Weblogic Domain where some managed servers have been joined to cluster and host business applications. We need to configure web proxy component which will act as entry point, load balancer for our cluster for user requests. Of course, we could install old good Apache HTTP Server and configure mod_wl plugin. However this solution not optimal from manageability perspective: we need to install Apache, install additional plugin then configure it by editing configuration file which is not really convenient for FMW Administrators and often increase time of performing of simple administrative task. Alternatively, we could use OHS as System Component within Weblogic Domain and use full power of Weblogic Management Framework in order to configure, manage and monitor it! I like this idea! What about you? I hope after reading this post you will agree with me. First of all it is necessary to download OHS binaries. You can use this link for downloading: http://www.oracle.com/technetwork/java/webtier/downloads/index2-303202.html As we will use Fusion Middleware Control for managing OHS instances it is necessary to extend your domain with Enterprise Manager and Oracle ADF and JRF templates. This is not topic for focusing in this post, but you could get more information from documentation or one of my previous posts: http://docs.oracle.com/middleware/1212/wls/WLDTR/fmw_templates.htm#sthref64 https://blogs.oracle.com/imc/entry/the_specifics_of_adf_12c Note: you should have properly configured Node Manager utility for managing OHS instances Let’s consider configuration process step by step: 1. Shut down all Weblogic instances of existing domain including Admin Server; 2. Install Oracle HTTP Server. You should use your Fusion Middleware Home Path (e.g. /u01/Oracle/FMW12) for Installation Location and select Colocated HTTP Server option as Installation Type. I will not focus on this topic in this post. All information related to OHS installation you could find here: http://docs.oracle.com/middleware/1212/webtier/WTINS/install_gui.htm#i1082009 3. Next we need to extend our existing domain with OHS component. In order to do this you should do the following: a. Run Fusion Middleware Configuration Wizard (ORACLE_HOME/oracle_common/common/bin/config.sh); b. On the step 1 select Update an existing domain option and point your Fusion Middleware Home Path; c. On the step 2 check Oracle HTTP Server, Oracle Enterprise Manager Plugin for WEBTIER templates; d. Go through other steps without any changes and finish configuration process. 4. Start Admin Server and all managed servers related to your cluster 5. Log in to Enterprise Manager FMW Control using http://<hostname>:<port>/em URL 6. Now we will create OHS instance within our Weblogic Domain Infrastructure. Navigate to Weblogic Domain -> Administration -> Create/Delete OHS menu item; 7. Enter to edit mode, clicking Changes -> Lock&Edit menu item; 8. Create new OHS instance clicking Create button; 9. Define Instance Name (e.g. DevOSH) and Machine parameters; 10. Now we need to define listen port. By default OHS will use 7777 port number for income HTTP requests. We could change it to any free port number we would like to use. In order to do it, right click on our created OHS instance (left hand panel) and navigate to Administration -> Port Configuration; 11. Click on record with port number 7777 and then click Edit button; 12. Change port number value (in our case this will be 8080) and then click OK button; 13. Now we need to edit mod_wl_ohs configuration in order to enable OHS to act as proxy for WebLogic Server Instances/Cluster; 14. In order to do it right click on our created OHS instance (left panel) and navigate to Administration -> mod_wl_ohs Configuration; a. In Weblogic Cluster you should enter cluster address (define <host:port> for all managed servers which participated in cluster), e.g: 192.168.56.2:7004,192.168.56.2:7005 b. Define Weblogic Port parameter at which the Oracle WebLogic Server host is listening for connection requests from the module (or from other servers); c. Check Dynamic Server List option. This will dynamically update cluster list for every request; d. In the Location table define list of endpoint locations which you would like to process. In order to do this click Add Row button and define Location, Weblogic Cluster, Path Trim and Path Prefix parameters (if required); e. Click Apply button in order to save changes. 15. Activate changes clicking Changes ? Activate Changes menu item; 16. Finally we will start configured OHS instance. Right click on OHS instance tree item under Web Tier folder, select Control -> Start Up menu item; 17. Ensure that OHS instance up and running and then test your environment. Run deployed application to your Weblogic Cluster accessing via OHS web proxy; Normal 0 false false false RU X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi; mso-fareast-language:EN-US;}

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