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• Five development tools I can't live without

  - by bconlon

  When applying to join Geeks with Blogs I had to specify the development tools I use every day. That got me thinking, it's taken a long time to whittle my tools of choice down to the selection I use, so it might be worth sharing. Before I begin, I appreciate we all have our preferred development tools, but these are the ones that work for me. Microsoft Visual Studio Microsoft Visual Studio has been my development tool of choice for more years than I care to remember. I first used this when it was Visual C++ 1.5 (hats off to those who started on 1.0) and by 2.2 it had everything I needed from a C++ IDE. Versions 4 and 5 followed and if I had to guess I would expect more Windows applications are written in VC++ 6 and VB6 than any other language. Then came the not so great versions Visual Studio .Net 2002 (7.0) and 2003 (7.1). If I'm honest I was still using v6. 2005 was better and 2008 was simply brilliant. Everything worked, the compiler was super fast and I was happy again...then came 2010...oh dear. 2010 is a big step backwards for me. It's not encouraging for my upcoming WPF exploits that 2010 is fronted in WPF technology, with the forever growing Find/Replace dialog, the issues with C++ intellisense, and the buggy debugger. That said it is still my tool of choice but I hope they sort the issue in SP1. I've tried other IDEs like Visual Age and Eclipse, but for me Visual Studio is the best. A really great tool. Liquid XML Studio XML development is a tricky business. The W3C standards are often difficult to get to the bottom of so it's great to have a graphical tool to help. I first used Liquid Technologies 5 or 6 years back when I needed to process XML data in C++. Their excellent XML Data Binding tool has an easy to use Wizard UI (as compared to Castor or JAXB command line tools) and allows you to generate code from an XML Schema. So instead of having to deal with untyped nodes like with a DOM parser, instead you get an Object Model providing a custom API in C++, C#, VB etc. More recently they developed a graphical XML IDE with XML Editor, XSLT, XQuery debugger and other XML tools. So now I can develop an XML Schema graphically, click a button to generate a Sample XML document, and click another button to run the Wizard to generate code including a Sample Application that will then load my Sample XML document into the generated object model. This is a very cool toolset. Note: XML Data Binding is nothing to do with WPF Data Binding, but I hope to cover both in more detail another time. .Net Reflector Note: I've just noticed that starting form the end of February 2011 this will no longer be a free tool !! .Net Reflector turns .Net byte code back into C# source code. But how can it work this magic? Well the clue is in the name, it uses reflection to inspect a compiled .Net assembly. The assembly is compiled to byte code, it doesn't get compiled to native machine code until its needed using a just-in-time (JIT) compiler. The byte code still has all of the information needed to see classes, variables. methods and properties, so reflector gathers this information and puts it in a handy tree. I have used .Net Reflector for years in order to understand what the .Net Framework is doing as it sometimes has undocumented, quirky features. This really has been invaluable in certain instances and I cannot praise enough kudos on the original developer Lutz Roeder. Smart Assembly In order to stop nosy geeks looking at our code using a tool like .Net Reflector, we need to obfuscate (mess up) the byte code. Smart Assembly is a tool that does this. Again I have used this for a long time. It is very quick and easy to use. Another excellent tool. Coincidentally, .Net Reflector and Smart Assembly are now both owned by Red Gate. Again kudos goes to the original developer Jean-Sebastien Lange. TortoiseSVN SVN (Apache Subversion) is a Source Control System developed as an open source project. TortoiseSVN is a graphical UI wrapper over SVN that hooks into Windows Explorer to enable files to be Updated, Committed, Merged etc. from the right click menu. This is an essential tool for keeping my hard work safe! Many years ago I used Microsoft Source Safe and I disliked CVS type systems. But TortoiseSVN is simply the best source control tool I have ever used. --- So there you have it, my top 5 development tools that I use (nearly) every day and have helped to make my working life a little easier. I'm sure there are other great tools that I wish I used but have never heard of, but if you have not used any of the above, I would suggest you check them out as they are all very, very cool products. #

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• Session Report - Modern Software Development Anti-Patterns

  - by Janice J. Heiss

  In this standing-room-only session, building upon his 2011 JavaOne Rock Star “Diabolical Developer” session, Martijn Verburg, this time along with Ben Evans, identified and explored common “anti-patterns” – ways of doing things that keep developers from doing their best work. They emphasized the importance of social interaction and team communication, along with identifying certain psychological pitfalls that lead developers astray. Their emphasis was less on technical coding errors and more how to function well and to keep one’s focus on what really matters. They are the authors of the highly regarded The Well-Grounded Java Developer and are both movers and shakers in the London JUG community and on the Java Community Process. The large room was packed as they gave a fast-moving, witty presentation with lots of laughs and personal anecdotes. Below are a few of the anti-patterns they discussed.Anti-Pattern One: Conference-Driven DeliveryThe theme here is the belief that “Real pros hack code and write their slides minutes before their talks.” Their response to this anti-pattern is an expression popular in the military – PPPPPP, which stands for, “Proper preparation prevents piss-poor performance.”“Communication is very important – probably more important than the code you write,” claimed Verburg. “The more you speak in front of large groups of people the easier it gets, but it’s always important to do dry runs, to present to smaller groups. And important to be members of user groups where you can give presentations. It’s a great place to practice speaking skills; to gain new skills; get new contacts, to network.”They encouraged attendees to record themselves and listen to themselves giving a presentation. They advised them to start with a spouse or friends if need be. Learning to communicate to a group, they argued, is essential to being a successful developer. The emphasis here is that software development is a team activity and good, clear, accessible communication is essential to the functioning of software teams. Anti-Pattern Two: Mortgage-Driven Development The main theme here was that, in a period of worldwide recession and economic stagnation, people are concerned about keeping their jobs. So there is a tendency for developers to treat knowledge as power and not share what they know about their systems with their colleagues, so when it comes time to fix a problem in production, they will be the only one who knows how to fix it – and will have made themselves an indispensable cog in a machine so you cannot be fired. So developers avoid documentation at all costs, or if documentation is required, put it on a USB chip and lock it in a lock box. As in the first anti-pattern, the idea here is that communicating well with your colleagues is essential and documentation is a key part of this. Social interactions are essential. Both Verburg and Evans insisted that increasingly, year by year, successful software development is more about communication than the technical aspects of the craft. Developers who understand this are the ones who will have the most success. Anti-Pattern Three: Distracted by Shiny – Always Use the Latest Technology to Stay AheadThe temptation here is to pick out some obscure framework, try a bit of Scala, HTML5, and Clojure, and always use the latest technology and upgrade to the latest point release of everything. Don’t worry if something works poorly because you are ahead of the curve. Verburg and Evans insisted that there need to be sound reasons for everything a developer does. Developers should not bring in something simply because for some reason they just feel like it or because it’s new. They recommended a site run by a developer named Matt Raible with excellent comparison spread sheets regarding Web frameworks and other apps. They praised it as a useful tool to help developers in their decision-making processes. They pointed out that good developers sometimes make bad choices out of boredom, to add shiny things to their CV, out of frustration with existing processes, or just from a lack of understanding. They pointed out that some code may stay in a business system for 15 or 20 years, but not all code is created equal and some may change after 3 or 6 months. Developers need to know where the code they are contributing fits in. What is its likely lifespan? Anti-Pattern Four: Design-Driven Design The anti-pattern: If you want to impress your colleagues and bosses, use design patents left, right, and center – MVC, Session Facades, SOA, etc. Or the UML modeling suite from IBM, back in the day… Generate super fast code. And the more jargon you can talk when in the vicinity of the manager the better.Verburg shared a true story about a time when he was interviewing a guy for a job and asked him what his previous work was. The interviewee said that he essentially took patterns and uses an approved book of Enterprise Architecture Patterns and applied them. Verburg was dumbstruck that someone could have a job in which they took patterns from a book and applied them. He pointed out that the idea that design is a separate activity is simply wrong. He repeated a saying that he uses, “You should pay your junior developers for the lines of code they write and the things they add; you should pay your senior developers for what they take away.”He explained that by encouraging people to take things away, the code base gets simpler and reflects the actual business use cases developers are trying to solve, as opposed to the framework that is being imposed. He told another true story about a project to decommission a very long system. 98% of the code was decommissioned and people got a nice bonus. But the 2% remained on the mainframe so the 98% reduction in code resulted in zero reduction in costs, because the entire mainframe was needed to run the 2% that was left. There is an incentive to get rid of source code and subsystems when they are no longer needed. The session continued with several more anti-patterns that were equally insightful.

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• SOA & BPM Specialized Partners Only! New Service to Promote Your SOA & BPM Events at oracle.com/events

  - by JuergenKress

  The Partner Event Publisher has just been made available to all SOA & BPM specialized partners in EMEA. Partners now have the opportunity to publish their events to the Oracle.com/events site and spread the word on their upcoming live in-person and/or live webcast events. See the demo below and click here to read more information. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Technorati Tags: Specialization,marketing services,oracle events,SOA Community,Oracle SOA,Oracle BPM,BPM Community,OPN,Jürgen Kress

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• SSIS Reporting Pack v0.4 – Execution Report updated

  - by jamiet

  SSIS Reporting Pack is a suite of reports that I maintain at http://ssisreportingpack.codeplex.com/ that provide visualisation over the SSIS Catalog in SQL Server 2012 and attempt to add value over the reports that ship in the box. Work on the reports has stalled (my last SSIS Reporting Pack blog post was on 4th September 2011) as I’ve had rather more important things going on my life of late however I have recently checked-in a fix that couldn’t really be delayed. I discovered a problem with the Execution report that was causing the report to effectively hang, it was caused by this bit of SQL hidden away in the report definition: [generated_executables] AS (   SELECT  [new_executable].[execution_path],[new_executable].[parent_execution_path]   FROM    (           SELECT  [execution_path] = SUBSTRING([loop_iteration].[execution_path] ,1, [loop_iteration].length_exec_path - [loop_iteration].[char_index_close_square] + 1)           ,       [parent_execution_path] = SUBSTRING([loop_iteration].[execution_path] ,1, [loop_iteration].length_exec_path - [loop_iteration].[char_index_open_square])           FROM    (                   SELECT  [execution_path]                   ,       [char_index_open_square] = CHARINDEX('[',REVERSE([execution_path]),1)                   ,       [char_index_close_square] = CHARINDEX(']',REVERSE([execution_path]),1)                   ,       [length_exec_path] = LEN([execution_path])                   FROM    [exec_stats] es                   WHERE   execution_path LIKE '%\[%]%'  ESCAPE '\'                   )AS [loop_iteration]           ) AS [new_executable]   GROUP   BY [new_executable].[execution_path],[new_executable].[parent_execution_path]) It was there because SSIS does not currently treat a loop iteration as an executable yet I figured there was still value in being able to view it as such – this SQL essentially “invents” new executables for those loop iterations; its what enabled the following visualisation: where each of the three iterations of a For Each Loop called “FEL Loop over top performing regions” appear in the report. Unfortunately, as I alluded, this could under certain circumstances (most likely when there were many loop iterations) cause the report to hang as it waited for the results to be constructed and returned. The change that I have made eradicates this generation of “fake” executables and thus produces this visualisation instead: Notice that the three “children” of the For Each Loop are no longer the three iterations but actually the task (“EPT Call Data Export Package”) contained within that For Each Loop. The problem here is of course that there is no longer a visual distinction between those three iterations; I have instead made the full execution path viewable via a tooltip:   If you preferred the “old” way of presenting this information and are happy to put up with the performance degradation then I have kept the old version of the report hanging around in the reporting pack as “execution loop with iterations” however none of the other reports link to it so you will have to browse to it manually if you want to use it. Please let me know if you ARE using it – I would be very interested to hear about your experiences.   The last change to make you aware of in the execution report is that by default I no longer show OnPreValidate or OnPostValidate messages as I consider them to be superfluous and only serve to clutter up the results. If you want to put them back, well, its open source so go right ahead!   The latest release of SSIS Reporting Pack that contains all of these changes is v0.4 and can be downloaded from http://ssisreportingpack.codeplex.com/releases/view/88178   Feedback on all of the above changes would be very much appreciated. @Jamiet

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• XBRL - Moving from Production to Consumption

  - by jmorourke

  Here's an update on what’s new with XBRL and how it can actually benefit your organization versus adding extra time and costs to financial reporting.  On February 29th (leap day) of 2012 I attended the XBRL and Financial Analysis Technology Conference at Baruch College in NYC.  The event, which attracted over 300 XBRL gurus and fans was presented by XBRL US, The New York Society of Security Analysts’ Improved Corporate Reporting Committee, and Baruch College’s Robert Zicklin Center for Corporate Integrity.  The event featured keynotes from the U.S. Securities and Exchange Commission (SEC), and the CFA Institute as well as panels covering alternative research tools and data, corporate reporting to stakeholders and a demonstration of XBRL analysis tools.  The program culminated in a presentation of the finalists and the winner of the $20,000 XBRL Challenge.    Some of the key points made in the sessions included: The focus of XBRL tools is moving from production to consumption. As of February 2012, over 9000 companies are reporting in XBRL, with over 10 million facts filed to date XBRL taxonomy extensions have dropped from 27% to 11% making comparisons easier The SEC reports that XBRL makes it easier to analyze disclosures, focus on accounting issues XBRL is helping standards-setters like the FASB speed their analysis of impacts of proposed accounting rule changes Companies like Thomson Reuters report that XBRL is helping speed the delivery of data to clients The most interesting part of the program though, was the session highlighting the 5 finalists in the XBRL Challenge competition and the winning solution.  The XBRL Challenge was launched in 2011 as a means of spurring the development of more end-user tools to help with the consumption of XBRL-based financial information.       Over an 8-month process handled by 5 judges, there were 84 registrants, 15 completed submissions, 5 finalists and one winner of the challenge.  All of the solutions are open-sourced tools and most of them focus on consuming XBRL-based data.  The 5 finalists included: Advanced XBRL Processing from Oxide solutions – XBRL viewer for taxonomies, filings and company data with peer comparison capabilities. Arrelle – API for XBRL processes, supports SEC Validations, RSS Feeds to access filings etc. Calcbench – XBRL data analysis tool that can be embedded in other web applications.  This tool can combine XBRL filings with real-time market data. XBRL to XL – allows the importing of XBRL data into Microsoft Excel for analysis, comparisons.  Users start on the web and populate Excel with XBRL data. XBurble – allows users to search and view XBRL filings, export to Excel, merge for comparison, and includes a workflow interface. The winner of the $20,000 XBRL Challenge prize was CalcBench.  More information about the XBRL Challenge and the finalists can be found at www.XBRLUS.org/challenge XBRL for Sustainability Reporting – other recent news on the XBRL front was the announcement by the Global Reporting Initiative (GRI) of an XBRL taxonomy for Sustainability Reporting.  This taxonomy was co-developed by the GRI and Deloitte and is designed to make the consumption of data found in Sustainability Reports much easier.  Although there is no government mandate to file Sustainability Reports in XBRL format, organizations that do use the GRI guidelines for Sustainability Reporting are encouraged to tag and submit their data voluntarily to the GRI – who will populate a database with Sustainability Reporting data and make this available to the public.  For more information about this initiative, you can go to the GRI web site:  www.globalreporting.org. So how does all of this benefit corporate filers and investors?  Since its introduction, the consensus in the market is that XBRL has mainly benefited the regulators and investment analysts who need to consume and analyze large volumes of financial data.  But with the emergence of more end-user tools for consuming and analyzing XBRL-based data, and the ability to perform quick comparisons of one company versus its peers and competitors in an industry group, will soon accelerate the benefits to corporate finance staff, as well as individual investors.  This could apply to financial results tagged in XBRL, as well as non-financial information such as Sustainability Reporting – which over the long-term will likely be integrated with financial reporting.   And as multiple regulators and agencies in a country adopt the XBRL standard for corporate filings, more benefits will accrue as companies will be able to leverage one set of XBRL-based financial data for multiple regulatory filings.     For more information about the latest developments in XBRL, check out the XBRL US or XBRL International web sites:  www.xbrl.org, www.xbrlus.org. For more information about what Oracle is doing to support XBRL, here are some links: http://www.oracle.com/us/solutions/ent-performance-bi/disclosure-management-065892.html http://www.oracle.com/technetwork/database/features/xmldb/index-087631.html Feel free to contact me if you have any questions or need more information:  [email protected]

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• To My 24 Year Old Self, Wherever You Are&hellip;

  - by D'Arcy Lussier

  A decade is a milestone in one’s life, regardless of when it occurs. 2011 might seem like a weird year to mark a decade, but 2001 was a defining year for me. It marked my emergence into the technology industry, an unexpected loss of innocence, and triggered an ongoing struggle with faith and belief. Once you go through a valley, climbing the mountain and looking back over where you travelled, you can take in the entirety of the journey. Over the last 10 years I kept journals, and in this new year I took some time to review them. For those today that are me a decade ago, I share with you what I’ve gleamed from my experiences. Take it for what it’s worth, and safe travels on your own journeys through life. Life is a Performance-Based Sport Have confidence, believe you’re capable, but realize that life is a performance-based sport. Everything you get in life is based on whether you can show that you deserve it. Performance is also your best defense against personal attacks. Just make sure you know what standards you’re expected to hit and if people want to poke holes at you let them do the work of trying to find them. Sometimes performance won’t matter though. Good things will happen to bad people, and bad things to good people. What’s important is that you do the right things and ensure the good and bad even out in your own life. How you finish is just as important as how you start. Start strong, end strong. Respect is Your Most Prized Reward Respect is more important than status or ego. The formula is simple: Performing Well + Building Trust + Showing Dedication = Respect Focus on perfecting your craft and helping your team and respect will come. Life is a Team Sport Whatever aspect of your life, you can’t do it alone. You need to rely on the people around you and ensure you’re a positive aspect of their lives; even those that may be difficult or unpleasant. Avoid criticism and instead find ways to help colleagues and superiors better whatever environment you’re in (work, home, etc.). Don’t just highlight gaps and issues, but also come to the table with solutions. At the same time though, stand up for yourself and hold others accountable for the commitments they make to the team. A healthy team needs accountability. Give feedback early and often, and make it verbal. Issues should be dealt with immediately, and positives should be celebrated as they happen. Life is a Contact Sport Difficult moments will happen. Don’t run from them or shield yourself from experiencing them. Embrace them. They will further mold you and reveal who you will become. Find Your Tribe and Embrace Your Community We all need a tribe: a group of people that we gravitate to for support, guidance, wisdom, and friendship. Discover your tribe and immerse yourself in them. Don’t look for a non-existent tribe just to fill the need of belonging though that will leave you empty and bitter when they don’t meet your unrealistic expectations. Try to associate with people more experienced and more knowledgeable than you. You’ll always learn, and you’ll always remember you have much to learn. Put yourself out there, get involved with the community. Opportunities will present themselves. When we open ourselves up to be vulnerable, we also give others the chance to do the same. This helps us all to grow and help each other, it’s very important. And listen to your wife. (Easter *is* a romantic holiday btw, regardless of what you may think.) Don’t Believe Your Own Press Clippings (and by that I mean the ones you write) Until you have a track record of performance to refer to, any notions of grandeur are just that: notions. You lose your rookie status through trials and tribulations, not by the number of stamps in your passport. Be realistic about your own “experience and leadership” and be honest when you aren’t ready for something. And always remember: nobody really cares about you as much as you think they do. Don’t Let Assholes Get You Down The world isn’t evil, but there is evil in the world. Know the difference and don’t paint all people with the same brush. Do be wary of those that use personal beliefs to describe their business (i.e. “We’re a [religion] company”). What matters is the culture of the organization, and that will tell you the moral compass and what is truly valued. Don’t make someone or something a priority that only makes you an option. Life is unfair and enemies/opponents will succeed when you fail. Don’t waste your energy getting upset at this; the only one that will lose out is you. As mentioned earlier, nobody really cares about you as much as you think they do. Misc Ecclesiastes is bullshit. Everything is certainly *not* meaningless. Software development is about delivery, not the process. Having a great process means nothing if you don’t produce anything. Watch “The Weatherman” (“It’s not easy, but easy doesn’t enter into grownup life.”). Read Tony Dungee’s autobiography, even if you don’t like football, and even if you aren’t a Christian. Say no, don’t feel like you have to commit right away when someone asks you to.

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• SEO domain name advice

  - by Dominykas Mostauskis

  I'm starting a website, that is meant for a non-English region, using an alphabet that is a bit different than that of English. Current plan is as follows. The website name, and the domain name, will be in the local language (not English); however, domain name will be spelled in the English alphabet, while the website's title will be the same word(s), but spelled properly with accents. E.g.: 'www.litterat.fr' and 'Littérat'. Does the difference between domain name and website name character use influence the site's SEO? Is it better, SEO-wise, to choose a name that can be spelled the same way in the English alphabet? From my experience, when searching online, invariably, the English alphabet is used, no matter the language, so people will still be searching 'litterat' (without accents and such).

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• Android Java rectangle collision detection not working

  - by Charlton Santana

  I had been hard coding a collision detection system which was buggy. Then I came across using rectangles for collsion detection. So I put it all in and it does not work, I put a log in and it never logged. Note to Java programmers who are not Android programers: Android uses the word Rect instead of Rectangle. Code for Block.java: public Rect getBounds(){ return new Rect (this.x, this.y, 10, 20); } Code for Sprite.java: public Rect getBounds(){ return new Rect (this.x, this.y, 20, 20); } Code for MainGame.java: for(Block block : BLOCKS) { block.draw(canvas); block.rigidbody(); Rect spriter = sprite.getBounds(); Rect blockr = block.getBounds(); if(spriter.intersect(blockr)){ showgameover = 1; Log.d(TAG, "Game Over"); } } Is anyone able to help?

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• Mark Hurd on the Customer Revolution: Oracle's Top 10 Insights

  - by Richard Lefebvre

  Reprint of an article from Forbes Businesses that fail to focus on customer experience will hear a giant sucking sound from their vanishing profitability. Because in today’s dynamic global marketplace, consumers now hold the power in the buyer-seller equation, and sellers need to revamp their strategy for this new world order. The ability to relentlessly deliver connected, personalized and rewarding customer experiences is rapidly becoming one of the primary sources of competitive advantage in today’s dynamic global marketplace. And the inability or unwillingness to realize that the customer is a company’s most important asset will lead, inevitably, to decline and failure. Welcome to the lifecycle of customer experience, in which consumers explore, engage, shop, buy, ask, compare, complain, socialize, exchange, and more across multiple channels with the unconditional expectation that each of those interactions will be completed in an efficient and personalized manner however, wherever, and whenever the customer wants. While many niche companies are offering point solutions within that sprawling and complex spectrum of needs and requirements, businesses looking to deliver superb customer experiences are still left having to do multiple product evaluations, multiple contract negotiations, multiple test projects, multiple deployments, and–perhaps most annoying of all–multiple and never-ending integration projects to string together all those niche products from all those niche vendors. With its new suite of customer-experience solutions, Oracle believes it can help companies unravel these challenges and move at the speed of their customers, anticipating their needs and desires and creating enduring and profitable relationships. Those solutions span the full range of marketing, selling, commerce, service, listening/insights, and social and collaboration tools for employees. When Oracle launched its suite of Customer Experience solutions at a recent event in New York City, president Mark Hurd analyzed the customer experience revolution taking place and presented Oracle’s strategy for empowering companies to capitalize on this important market shift. From Hurd’s presentation and related materials, I’ve extracted a list of Hurd’s Top 10 Insights into the Customer Revolution. 1. Please Don’t Feed the Competitor’s Pipeline!After enduring a poor experience, 89% of consumers say they would immediately take their business to your competitor. (Except where noted, the source for these findings is the 2011 Customer Experience Impact (CEI) Report including a survey commissioned by RightNow (acquired by Oracle in March 2012) and conducted by Harris Interactive.) 2. The Addressable Market Is Massive. Only 1% of consumers say their expectations were always met by their actual experiences. 3. They’re Willing to Pay More! In return for a great experience, 86% of consumers say they’ll pay up to 25% more. 4. The Social Media Microphone Is Always Live. After suffering through a poor experience, more than 25% of consumers said they posted a negative comment on Twitter or Facebook or other social media sites. Conversely, of those consumers who got a response after complaining, 22% posted positive comments about the company. 5.  The New Deal Is Never Done: Embrace the Entire Customer Lifecycle. An appropriately active and engaged relationship, says Hurd, extends across every step of the entire processs: need, research, select, purchase, receive, use, maintain, and recommend. 6. The 360-Degree Commitment. Customers want to do business with companies that actively and openly demonstrate the desire to establish strong and seamless connections across employees, the company, and the customer, says research firm Temkin Group in its report called “The CX Competencies.” 7. Understand the Emotional Drivers Behind Brand Love. What makes consumers fall in love with a brand? Among the top factors are friendly employees and customer reps (73%), easy access to information and support (55%), and personalized experiences, such as when companies know precisely what products or services customers have purchased in the past and what issues those customers have raised (36%). 8.  The Importance of Immediate Action. You’ve got one week to respond–and then the opportunity’s lost. If your company needs more than a week to answer a prospect’s question or request, most of those prospects will terminate the relationship. 9.  Want More Revenue, Less Churn, and More Referrals? Then improve the overall customer experience: Forrester’s research says that approach put an extra $900 million in the pockets of wireless service providers, $800 million for hotels, and $400 million for airlines. 10. The Formula for CX Success.  Hurd says it includes three elegantly interlaced factors: Connected Engagement, to personalize the experience; Actionable Insight, to maximize the engagement; and Optimized Execution, to deliver on the promise of value. RECOMMENDED READING: The Top 10 Strategic CIO Issues For 2013 Wal-Mart, Amazon, eBay: Who’s the Speed King of Retail? Career Suicide and the CIO: 4 Deadly New Threats Memo to Marc Benioff: Social Is a Tool, Not an App

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• Hardware instancing for voxel engine

  - by Menno Gouw

  i just did the tutorial on Hardware Instancing from this source: http://www.float4x4.net/index.php/2011/07/hardware-instancing-for-pc-in-xna-4-with-textures/. Somewhere between 900.000 and 1.000.000 draw calls for the cube i get this error "XNA Framework HiDef profile supports a maximum VertexBuffer size of 67108863." while still running smoothly on 900k. That is slightly less then 100x100x100 which are a exactly a million. Now i have seen voxel engines with very "tiny" voxels, you easily get to 1.000.000 cubes in view with rough terrain and a decent far plane. Obviously i can optimize a lot in the geometry buffer method, like rendering only visible faces of a cube or using larger faces covering multiple cubes if the area is flat. But is a vertex buffer of roughly 67mb the max i can work with or can i create multiple?

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• Is there a way to install Ubuntu stripped down without desktop applications?

  - by Nick Berardi

  Just to start off, I know of lubuntu but it really doesn't meet what I am looking for. Basically what I am looking for is the standard Desktop Ubuntu install, but with out all the word processing, multimedia, and games installed. I have seen posts out about how to get the desktop environment running on Ubuntu server, but they seem complicated, and never seem to equal the standard Desktop install. So my question is, is there anyway to tell the standard Desktop install not to install all the applications? Or is there a distro available that leaves all the applications out, and just has the standard desktop look and feel? What I really want this for is, is for development purposes to run on a VM to do Mono development.

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• What sort of leaderboard for my game?

  - by Martin

  I recently published a word game for Windows Phone and I am really happy to have some players. The game is entirely offline and at the end of a game, the player's score is published to a server. I'm collecting the scores to build a leaderboard. Right now, I don't believe that the leaderboard I offer to my users is appropriate. I essentially accumulate the score of all the games of a user for a given day and that becomes their score. So if Player 1 plays 3 games and gets 100, 150 and 200 points, its score for the day is 450 points. I would like to get your ideas and opinion. How do I keep my game challenging and engaging with a good leaderboard? Should I continue accumulating the score for a day? Should I just keep the best score? Thanks!

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• What are safe keys to remap in vim?

  - by Weeble

  So far I've been trying to use Vim in as vanilla a configuration as possible, so as to save myself hassle when moving between machines. However, there are a few things I'd really like to bind keys, such as to shorten "_diwP which I use often to delete the word under the cursor and replace it with one from the clipboard. Are there any particular keys that are conventionally reserved for user-defined mappings? The point of this question is mostly that I would like to avoid hassle later on when I decide to install some plugin or take my configuration files to vim on another OS and find that my key mappings clash with something else.

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• How to Run files and open folders as an administrater 11.10

  - by Mattlinux1

  Solved!!! Enable open as administrator in nautilus! To get started, press Ctrl – Alt – T on your keyboard to open Terminal. When it opens, run the commands below: enter code here sudo apt-get install nautilus-gksu After installing that application run copy and paste the line below and press enter. sudo cp /usr/lib/nautilus/extensions-2.0/libnautilus-gksu.so /usr/lib/nautilus/extensions-3.0/ Finally, log out and back in then go and test it, by clicking your right mouse click on the file you want to run as Admin and your see a popup menu with the words: open as administrater. Visit: http://www.liberiangeek.net/2011/12/add-open-as-administrator-to-nautilus-context-menu-in-ubuntu-11-10-oneiric-ocelot/ for help and from here. Enjoy!

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• Why is Google not indexing my forum?

  - by jsoldi

  I have this web site that as you can see on the top right has is a "Forums" button that links to my forums. My problem is that if, for instance, I make a Google search "site:heliumscraper.com answers" I don't get any result, even though the word "answers" is in the forum's board index and it has been there for a few months already. I don't have a robots file. I also uploaded a sitemap to Google that contained the forum. I'm thinking the problem might be the fact that the only link from my main page to the forum opens in a new window. Could this be the problem?

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• Getting My Head Around Immutability

  - by Michael Mangold

  I'm new to object-oriented programming, and one concept that has been taking me a while to grasp is immutability. I think the light bulb went off last night but I want to verify: When I come across statements that an immutable object cannot be changed, I'm puzzled because I can, for instance, do the following: NSString *myName = @"Bob"; myName = @"Mike"; There, I just changed myName, of immutable type NSString. My problem is that the word, "object" can refer to the physical object in memory, or the abstraction, "myName." The former definition applies to the concept of immutability. As for the variable, a more clear (to me) definition of immutability is that the value of an immutable object can only be changed by also changing its location in memory, i.e. its reference (also known as its pointer). Is this correct, or am I still lost in the woods?

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• Sex - in domain name is this bad???

  - by user3583

  In short I am working with a company that does trade shows... one of their new domain names has the word 'sex' in but completely innocently. EXAMPLE: www. someproductsexpo .com (Being 'some' 'products' 'expo'). The content is completely inoffensive and I do not see there being any other things that would flag either the web or any emails sent from [email protected] as inappropriate. I was just wondering if any has experiences of any domains like this or comments to add? Thanks

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• How to get feedback on mobile application

  - by Jason Crosby

  I am relatively new to programming. I have been programming with Java and Android for about 2 years now and just recently released my first app to the Google Play app store. I have passed the word on to everyone I know and posted a few times on Facebook about it. But I am not really seeing anyone install them. I love to code I'm not looking to have the next big time app, but it would be nice to get some installs and feedback/ratings so I can get an idea of how well its doing and if there are any fixes or improvements I can make. I thought about doing an AdMob campaign a couple times here and there at about $10 to $20 per day. But I'm not sure if that will generate any kind of worthwhile feedback. What other things could I be doing in order to get some feedback on my application? Thanks in advance for your help and suggestions.

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• How do I use apt-get to update to the latest kernel?

  - by Bucic

  My current kernel is 3.2.0-26 (my main computer) while on another of my Ubuntu computers, with which I didn't fiddle with unofficial updates, it's 3.2.0-30. Yet the Update manager on my main computer doesn't show available kernel updates. It shows other updates though. I suspect is due to the fact that in the past I installed multiple mainline kernel versions (not recommended versions), up to 3.5* series. What I'm after: Either: Fix automatic kernel updates. Or: Learn about a way to check for the latest official ubuntu kernel version and get it manually (I know how to install kernels from debs) What I have already tried: Uninstalled unused kernels including "the generic one without a number" as per http://askubuntu.com/a/103875/29347 and then also https://ubuntugenius.wordpress.com/2011/01/08/ubuntu-cleanup-how-to-remove-all-unused-linux-kernel-headers-images-and-modules/

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• Disable ATI Radeon graphics card and use intel graphics (switcheroo unavailable)

  - by user92356

  So I have a HP Envy with ATI Radeon 5450 + intel switchable graphics. I think (though I'm not sure) that the Radeon is running right now on Ubuntu 12.04 (because my laptop is making too much noise when I'm doing something non gpu intensive like word processing, or web browsing). So what I want to do is disable the ATI Radeon and use the Intel instead. I looked around and it seems all the solutions use switcheroo, but I dont have it on my computer! I think this happened because I tried installing the proprietary driver (fglrx). Any and all help is 200% appreciated, thank you

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• WSS 3.0 to SharePoint 2010: Tips for delaying the Visual Upgrade

  - by Kelly Jones

  My most recent project has been to migrate a bunch of sites from WSS 3.0 (SharePoint 2007) to SharePoint Server 2010.  The users are currently working with WSS 3.0 and Office 2003, so the new ribbon based UI in 2010 will be completely new.  My client wants to avoid the new SharePoint 2010 look and feel until they’ve had time to train their users, so we’ve been testing the upgrades by keeping them with the 2007 user interface. Permission to perform the Visual Upgrade One of the first things we noticed was the default permissions for who was allowed to switch the UI from 2007 to 2010.  By default, site collection administrators and site owners can do this.  Since we wanted to more tightly control the timing of the new UI, I added a few lines to the PowerShell script that we are using to perform the migration.  This script creates the web application, sets the User Policy, and then does a Mount-SPDatabase to attach the old 2007 content database to the 2010 farm.  I added the following steps after the Mount-SPDatabase step: #Remove the visual upgrade option for site owners # it remains for Site Collection administrators foreach ($sc in $WebApp.Sites){ foreach ($web in $sc.AllWebs){ #Visual Upgrade permissions for the site/subsite (web) $web.UIversionConfigurationEnabled = $false; $web.Update(); } } These script steps loop through each Site Collection in a particular web application ($WebApp) and then it loops through each subsite ($web) in the Site Collection ($sc) and disables the Site Owner’s permission to perform the Visual Upgrade. This is equivalent to going to the Site Collection administrator settings page –> Visual Upgrade and selecting “Hide Visual Upgrade”. Since only IT people have Site Collection administrator privileges, this will allow IT to control the timing of the new 2010 UI rollout. Newly created subsites Our next issue was brought to our attention by SharePoint Joel’s blog post last week (http://www.sharepointjoel.com/Lists/Posts/Post.aspx?ID=524 ).  In it, he lists some updates about the 2010 upgrade, and his fourth point was one that I hadn’t seen yet: 4. If a 2007 upgraded site has not been visually upgraded, the sites created underneath it will look like 2010 sites – While this is something I’ve been aware of, I think many don’t realize how this impacts common look and feel for master pages, and how it impacts good navigation and UI. As well depending on your patch level you may see hanging behavior in the list picker. The site and list creation Silverlight control in Internet Explorer is looking for resources that don’t exist in the galleries in the 2007 site, and hence it continues to spin and spin and eventually time out. The work around is to upgrade to SP1, or use Chrome or Firefox which won’t attempt to render the Silverlight control. When the root site collection is a 2007 site and has it’s set of galleries and the children are 2010 sites there is some strange behavior linked to the way that the galleries work and pull from the parent. Our production SharePoint 2010 Farm has SP1 installed, as well as the December 2011 Cumulative Update, so I think the “hanging behavior” he mentions won’t affect us. However, since we want to control the roll out of the UI, we are concerned that new subsites will have the 2010 look and feel, no matter what the parent site has. Ok, time to dust off my developer skills. I first looked into using feature stapling, but I couldn’t get that to work (although I’m pretty sure I had everything wired up correctly).  Then I stumbled upon SharePoint 2010’s web events – a great way to handle this. Using Visual Studio 2010, I created a new SharePoint project and added a Web Event Receiver: In the Event Receiver class, I used the WebProvisioned method to check if the parent site is a 2007 site (UIVersion = 3), and if so, then set the newly created site to 2007:   /// <summary> /// A site was provisioned. /// </summary> public override void WebProvisioned(SPWebEventProperties properties) { base.WebProvisioned(properties);   try { SPWeb curweb = properties.Web;   if (curweb.ParentWeb != null) {   //check if the parent website has the 2007 look and feel if (curweb.ParentWeb.UIVersion == 3) { //since parent site has 2007 look and feel // we'll apply that look and feel to the current web curweb.UIVersion = 3; curweb.Update(); } } } catch (Exception) { //TODO: Add logging for errors } }   This event is part of a Feature that is scoped to the Site Level (Site Collection).  I added a couple of lines to my migration PowerShell script to activate the Feature for any site collections that we migrate. Plan Going Forward The plan going forward is to perform the visual upgrade after the users for a particular site collection have gone through 2010 training. If we need to do several site collections at once, we’ll use a PowerShell script to loop through each site collection to update the sites to 2010.  If it’s just one or two, we’ll be using the “Update All Sites” button on the Visual Upgrade page for Site Collection Administrators. The custom code for newly created sites won’t need to be changed, since it relies on the UI version of the parent site.  If the parent is 2010, then the new site will look 2010.

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• What is the politically correct way of refactoring other's code?

  - by dukeofgaming

  I'm currently working in a geographically distributed team in a big company. Everybody is just focused on today's tasks and getting things done, however this means sometimes things have to be done the quick way, and that causes problems... you know, same old, same old. I'm bumping into code with several smells such as: big functions pointless utility functions/methods (essentially just to save writing a word), overcomplicated algorithms, extremely big files that should be broken down into different files/classes (1,500+ lines), etc. What would be the best way of improving code without making other developers feel bad/wrong about any proposed improvements?

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• Why my site is not ranking for particular keyword

  - by user543087

  My site is only 3 days to be 6 months old. This website is unique, that is there is no competitor to this type site in India, providing comparison of payment gateways in India, besides the payment gateways companies itself. I've optimized it for key word : "payment gateway" I've changed the url's twice, latest being 3 months back, in which case Google Webmaster gave plently of 404's. I corrected the useful 404's and left meaningless ones as it is. What is the reason it's not ranking well for payment gateways? Even site with single page about "Payment gateways" seem to be ranking better than this. Is it does to: 1) Lot of outbound links to in-context companies and information 2) 404's as reported in Google Webmaster My another site is successfully getting 1500 unique visitors daily and is up in Google ranking. I don't know why it is not!

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• Why is there a "new" in Go?

  - by dystroy

  I'm still puzzled as why we have new in Go. When you want to instantiate a struct, you do t := Thing{} and, obviously, you can get a pointer to a new instance by doing t := &Thing{} But there's also this possibility : t := new(Thing) This last one seems a little alien to me. &Thing{} is as clear and concise as new(Thing) and it uses only constructs you often use elsewhere. It's also more extensible as you might change it to &Thing{3} or &Thing{Feets:7}. In my opinion, having a supplementary keyword is costly, it makes the language more complex and adds to what you must know. And it might mask to newcomers what's behind instantiating a struct. It also makes one more reserved word. So what's the reasoning behind new ? Is it something useful ? Should we use it ?

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• Is Data Science “Science”?

  - by BuckWoody

  I hold the term “science” in very high esteem. I grew up on the Space Coast in Florida, and eventually worked at the Kennedy Space Center, surrounded by very intelligent people who worked in various scientific fields. Recently a new term has entered the computing dialog – “Data Scientist”. Since it’s not a standard term, it has a lot of definitions, and in fact has been disputed as a correct term. After all, the reasoning goes, if there’s no such thing as “Data Science” then how can there be a Data Scientist? This argument has been made before, albeit with a different term – “Computer Science”. In Peter Denning’s excellent article “Is Computer Science Science” (April  2005/Vol. 48, No. 4 COMMUNICATIONS OF THE ACM) there are many points that separate “science” from “engineering” and even “art”.  I won’t repeat the content of that article here (I recommend you read it on your own) but will leverage the points he makes there. Definition of Science To ask the question “is data science ‘science’” then we need to start with a definition of terms. Various references put the definition into the same basic areas: Study of the physical world Systematic and/or disciplined study of a subject area ...and then they include the things studied, the bodies of knowledge and so on. The word itself comes from Latin, and means merely “to know” or “to study to know”. Greek divides knowledge further into “truth” (episteme), and practical use or effects (tekhne). Normally computing falls into the second realm. Definition of Data Science And now a more controversial definition: Data Science. This term is so new and perhaps so niche that the major dictionaries haven’t yet picked it up (my OED reference is older – can’t afford to pop for the online registration at present). Researching the term's general use I created an amalgam of the definitions this way: “Studying and applying mathematical and other techniques to derive information from complex data sets.” Using this definition, data science certainly seems to be science - it's learning about and studying some object or area using systematic methods. But implicit within the definition is the word “application”, which makes the process more akin to engineering or even technology than science. In fact, I find that using these techniques – and data itself – part of science, not science itself. I leave out the concept of studying data patterns or algorithms as part of this discipline. That is actually a domain I see within research, mathematics or computer science. That of course is a type of science, but does not seek for practical applications. As part of the argument against calling it “Data Science”, some point to the scientific method of creating a hypothesis, testing with controls, testing results against the hypothesis, and documenting for repeatability.  These are not steps that we often take in working with data. We normally start with a question, and fit patterns and algorithms to predict outcomes and find correlations. In this way Data Science is more akin to statistics (and in fact makes heavy use of them) in the process rather than starting with an assumption and following on with it. So, is Data Science “Science”? I’m uncertain – and I’m uncertain it matters. Even if we are facing rampant “title inflation” these days (does anyone introduce themselves as a secretary or supervisor anymore?) I can tolerate the term at least from the intent that we use data to study problems across a wide spectrum, rather than restricting it to a single domain. And I also understand those who have worked hard to achieve the very honorable title of “scientist” who have issues with those who borrow the term without asking. What do you think? Science, or not? Does it matter?

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