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• UPK Hands-on Labs at OHUG

  - by Karen Rihs

  Going to OHUG, June 18-22? Be sure to attend one or more UPK hands-on labs! Choose from Basic, Advanced, What's New, and Prebuilt Content!   Oracle User Productivity Kit 11.1 Workshop – Basic Stephen Armbruster, Oracle Corporation June 19, 2012, 11:00 a.m. – 12:00 p.m. June 20, 2012, 4:30 – 5:30 p.m. The User Productivity Kit (UPK) is a comprehensive, cost-effective, customizable solution that helps your organization quickly create the critical documentation, training, and support materials needed to drive project team and user productivity throughout the lifecycle of your software. The User Productivity Kit provides system process documentation, user acceptance test scripts, comprehensive instructor-led training materials, web-based training materials, role-based performance support, and complete documentation. Also provided is the UPK Developer, which serves as a single-source development and customization tool to enable rapid content creation and customization. The User Productivity Kit delivers: Business process documentation for fit-gap analysis - providing time and cost savings that jump-start your implementation or upgrade User Acceptance test scripts to help test applications prior to go-live State-of-the-art instructional design tools to rapidly build and tailor documentation, instructor-led training materials, and web-based training to fit organizational needs Live-application performance support with transactional and procedural information to maximize user efficiency. By registering for this hands-on UPK workshop, participants will use UPK to build an application job aid and simulation that can be used as performance support for the application. But hurry, space is limited! Oracle User Productivity Kit 11.1 Workshop – Advanced Stephen Armbruster, Oracle Corporation June 20, 2012, 1:30 – 2:30 p.m. This special workshop is for those already familiar with UPK and will cover advanced concepts. In this workshop, you will gain an in-depth knowledge of working with the UPK Developer. Following this workshop, you will be able to: Create publishing categories Add a logo to a publishing project Publish using the newly created category Configure your own library view Manage topic history in a multi-user environment Oracle User Productivity Kit 11.1 Workshop – What’s NEW! Stephen Armbruster, Oracle Corporation June 19, 2012, 1:30 – 2:30 p.m. June 21, 2012, 1:00 – 2:00 p.m. This special workshop is for those already familiar with UPK and will focus on the new features included in the latest version 11.1. In this workshop, you will review most of the new features included in the UPK Developer. Oracle User Productivity Kit 11.1 Workshop – Prebuilt Content Stephen Armbruster, Oracle Corporation June 19, 2012, 4:30 – 5:30 p.m. June 21, 2012, 2:15 – 3:15 p.m. This special workshop is for those already familiar with UPK and will focus on the latest version 11.1. At the end of this workshop, you will be able to demonstrate how to: Import prebuilt content Modify content frames Add a decision frame Translate a topic into Spanish Stephen Armbruster is a principal sales consultant, specializing in HCM and UPK applications for Oracle over the past twelve years. In addition to his current role, he serves as an ambassador for the Fusion User Experience (UX) team and is tasked with evangelizing the UX for end users across all Oracle brands (Fusion, PSFT, JDE, and EBS).  He is also a trusted advisor to Oracle’s Product Management teams related to Learning Management Systems (LMS). Prior to joining Oracle, he was an instructor as well as an instructional technologist working in the medical diagnostics, high tech, and information management industries. As an expert in both LMS and UPK, he regularly speaks at Oracle conferences including Oracle OpenWorld and OHUG on topics that span using Oracle solutions to accomplish employee training, certification, and user adoption. His presentations are both entertaining and engaging.

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• Games Localization: Cultural Points

  - by ultan o'broin

  Great article about localization considerations, this times in the games space. Well worth checking out. It's rare to see such all-encompassing articles about localization considerations aimed at designers. That's a shame. The industry assumes all these things are known. The evidence from practice is that they're not and also need constant reinforcement. We're not in the games space in enterprise applications yet. However, there may be a role for them in the training space but also in CRM, building relationships and contacts. Beyond the obvious considerations, check out the cultural aspects of games localization too. For example, Zygna's offerings, which you might have played on Facebook: Zynga, which can lay claim to the two most popular social games on Facebook - FarmVille and CityVille - has recently localized both games for international audiences, and while CityVille has seen only localization for European languages, FarmVille has been localized for China, which involved rebuilding the game from the ground up. This localization process involved taking into account cultural considerations including changing the color palette to be brighter and increasing the size of the farm plots, to appeal to Chinese aesthetics and cultural experience. All the more reason to conduct research in your target markets, worldwide.

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• Calgary .NET User Group Team Foundation Server 2010 Presentation (May 12)

  - by David Paquette

  On May 12th, Aaron Kowall (Microsoft Developer Solutions Technical Specialist) will be presenting “What’s New in Team Foundation Server 2010”. Register at http://tinyurl.com/3322k99

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• News from OpenWorld: Oracle Announces Identity Governance Suite

  - by Tanu Sood

    At OpenWorld, Oracle today announced the release of Oracle Identity Governance Suite. An end-to-end access governance solution, Oracle Identity Governance Suite addresses compliance, governance and identity administration requirements. Built on Oracle’s unique platform approach to Identity Management, the suite offers a single, comprehensive platform for access request, provisioning, role lifecycle management, access certification, closed loop remediation and privileged account management. The suite offers benefits like dramatic reduction in administration (and help desk) overhead, cost-effective compliance enforcement and reporting, enhanced user experience and analytics driven insight. More details available in the announcement and on our website. Additional Resources: ·         Oracle Identity Governance Datasheet ·         Oracle Privileged Account Manager ·         Integrated Identity Governance Whitepaper ·         Gartner Magic Quadrant for User Provisioning ·         Join the Oracle Identity Management online communities: Blog, Facebook and Twitter

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• Building Private IaaS with SPARC and Oracle Solaris

  - by ferhat

  A superior enterprise cloud infrastructure with high performing systems using built-in virtualization! We are happy to announce the expansion of Oracle Optimized Solution for Enterprise Cloud Infrastructure with Oracle's SPARC T-Series servers and Oracle Solaris.  Designed, tuned, tested and fully documented, the Oracle Optimized Solution for Enterprise Cloud Infrastructure now offers customers looking to upgrade, consolidate and virtualize their existing SPARC-based infrastructure a proven foundation for private cloud-based services which can lower TCO by up to 81 percent(1). Faster time to service, reduce deployment time from weeks to days, and can increase system utilization to 80 percent. The Oracle Optimized Solution for Enterprise Cloud Infrastructure can also be deployed at up to 50 percent lower cost over five years than comparable alternatives(2). The expanded solution announced today combines Oracle’s latest SPARC T-Series servers; Oracle Solaris 11, the first cloud OS; Oracle VM Server for SPARC, Oracle’s Sun ZFS Storage Appliance, and, Oracle Enterprise Manager Ops Center 12c, which manages all Oracle system technologies, streamlining cloud infrastructure management. Thank you to all who stopped by Oracle booth at the CloudExpo Conference in New York. We were also at Cloud Boot Camp: Building Private IaaS with Oracle Solaris and SPARC, discussing how this solution can maximize return on investment and help organizations manage costs for their existing infrastructures or for new enterprise cloud infrastructure design. Designed, tuned, and tested, Oracle Optimized Solution for Enterprise Cloud Infrastructure is a complete cloud infrastructure or any virtualized environment  using the proven documented best practices for deployment and optimization. The solution addresses each layer of the infrastructure stack using Oracle's powerful SPARC T-Series as well as x86 servers with storage, network, virtualization, and management configurations to provide a robust, flexible, and balanced foundation for your enterprise applications and databases.  For more information visit Oracle Optimized Solution for Enterprise Cloud Infrastructure. Solution Brief: Accelerating Enterprise Cloud Infrastructure Deployments White Paper: Reduce Complexity and Accelerate Enterprise Cloud Infrastructure Deployments Technical White Paper: Enterprise Cloud Infrastructure on SPARC (1) Comparison based on current SPARC server customers consolidating existing installations including Sun Fire E4900, Sun Fire V440 and SPARC Enterprise T5240 servers to latest generation SPARC T4 servers. Actual deployments and configurations will vary. (2) Comparison based on solution with SPARC T4-2 servers with Oracle Solaris and Oracle VM Server for SPARC versus HP ProLiant DL380 G7 with VMware and Red Hat Enterprise Linux and IBM Power 720 Express - Power 730 Express with IBM AIX Enterprise Edition and Power VM.

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• In case you missed our Febrary Oracle Database Webcasts....

  - by jenny.gelhausen

  Click below to register and listen to the February Database Webcast replays: Maximize Availability with Oracle Database 11g with Oracle Database expert Joe Meeks. Think Your Database Applications are Secure? Think Again. with Oracle Security expert Roxana Bradescu. SANS Oracle Database Security: A Defense in Depth Approach with SANS senior instructor Tanya Baccam. Upgrading to Oracle Database 11g with Roger Snowden from Oracle Support's Center of Expertise. Consolidate for Business Advantage: From Storage to Scorecard with Oracle Business Intelligence and Enterprise Performance Management expert Tobin Gilman. Enjoy! var gaJsHost = (("https:" == document.location.protocol) ? "https://ssl." : "http://www."); document.write(unescape("%3Cscript src='" + gaJsHost + "google-analytics.com/ga.js' type='text/javascript'%3E%3C/script%3E")); try { var pageTracker = _gat._getTracker("UA-13185312-1"); pageTracker._trackPageview(); } catch(err) {}

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• Oracle's Social Services Solution: The Citizen Demo

  - by michael.seback

  See how Oracle's Social Services Solution can transform interactions between the public and government agencies. Watch "The Citizen" demo here

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• A Method for Reducing Contention and Overhead in Worker Queues for Multithreaded Java Applications

  - by Janice J. Heiss

  A java.net article, rich in practical resources, by IBM India Labs’ Sathiskumar Palaniappan, Kavitha Varadarajan, and Jayashree Viswanathan, explores the challenge of writing code in a way that that effectively makes use of the resources of modern multicore processors and multiprocessor servers.As the article states: “Many server applications, such as Web servers, application servers, database servers, file servers, and mail servers, maintain worker queues and thread pools to handle large numbers of short tasks that arrive from remote sources. In general, a ‘worker queue’ holds all the short tasks that need to be executed, and the threads in the thread pool retrieve the tasks from the worker queue and complete the tasks. Since multiple threads act on the worker queue, adding tasks to and deleting tasks from the worker queue needs to be synchronized, which introduces contention in the worker queue.” The article goes on to explain ways that developers can reduce contention by maintaining one queue per thread. It also demonstrates a work-stealing technique that helps in effectively utilizing the CPU in multicore systems. Read the rest of the article here.

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• Countdown of Top 10 Reasons to Never Ever Use a Pie Chart

  - by Tony Wolfram

    Pie charts are evil. They represent much of what is wrong with the poor design of many websites and software applications. They're also innefective, misleading, and innacurate. Using a pie chart as your graph of choice to visually display important statistics and information demonstrates either a lack of knowledge, laziness, or poor design skills. Figure 1: A floating, tilted, 3D pie chart with shadow trying (poorly)to show usage statistics within a graphics application.   Of course, pie charts in and of themselves are not evil. This blog is really about designers making poor decisions for all the wrong reasons. In order for a pie chart to appear on a web page, somebody chose it over the other alternatives, and probably thought they were doing the right thing. They weren't. Using a pie chart is almost always a bad design decision. Figure 2: Pie Chart from an Oracle Reports User Guide   A pie chart does not do the job of effectively displaying information in an elegant visual form.  Being circular, they use up too much space while not allowing their labels to line up. Bar charts, line charts, and tables do a much better job. Expert designers, statisticians, and business analysts have documented their many failings, and strongly urge software and report designers not to use them. It's obvious to them that the pie chart has too many inherent defects to ever be used effectively. Figure 3: Demonstration of how comparing data between multiple pie charts is difficult.   Yet pie charts are still used frequently in today's software applications, financial reports, and websites, often on the opening page as a symbol of how the data inside is represented. In an attempt to get a flashy colorful graphic to break up boring text, designers will often settle for a pie chart that looks like pac man, a colored spinning wheel, or a 3D floating alien space ship.     Figure 4: Best use of a pie chart I've found yet.   Why is the pie chart so popular? Through its constant use and iconic representation as the classic chart, the idea persists that it must be a good choice, since everyone else is still using it. Like a virus or an urban legend, no amount of vaccine or debunking will slow down the use of pie charts, which seem to be resistant to logic and common sense. Even the new iPad from Apple showcases the pie chart as one of its options.     Figure 5: Screen shot of new iPad showcasing pie charts. Regardless of the futility in trying to rid the planet of this often used poor design choice, I now present to you my top 10 reasons why you should never, ever user a pie chart again.    Number 10 - Pie Charts Just Don't Work When Comparing Data Number 9 - You Have A Better Option: The Sorted Horizontal Bar Chart Number 8 - The Pie Chart is Always Round Number 7 - Some Genius Will Make It 3D Number 6 - Legends and Labels are Hard to Align and Read Number 5 - Nobody Has Ever Made a Critical Decision Using a Pie Chart Number 4 - It Doesn't Scale Well to More Than 2 Items Number 3 - A Pie Chart Causes Distortions and Errors Number 2 - Everyone Else Uses Them: Debunking the "Urban Legend" of Pie Charts Number 1 - Pie Charts Make You Look Stupid and Lazy  

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• Windows 8&ndash;Custom WinRT components and WinJS

  - by Jonas Bush

  Wow, I’m still alive! I installed the RTM of Windows 8 when it became available, and in the last few days have started taking a look at writing a windows 8 app using HTML/JS, which in and of itself is a weird thing. I don’t think that windows developers of 10 years ago would’ve thought something like this would have ever come about. As I was working on this, I ran across a problem, found the solution, and thought I’d blog about it to try and kick start me back into blogging. I already answered my own question on Stack Overflow, but will explain here. I needed to create a custom WinRT component to do some stuff that I either wouldn’t be able to or didn’t know how to do with the javascript libraries available to me. I had a javascript class defined like this: WinJS.Namespace.define("MyApp", { MyClass: WinJS.Class.define(function() { //constructor function }, { /*instance members*/ }, { /*static members*/ }) }); This gives me an object I can access in javascript: var foo = new MyApp.MyClass(); I created my WinRT component like this: namespace MyApp { public sealed class SomeClass { public int SomeMethod() { return 42; } } }   With the thought that from my javascript, I’d be able to do this: var foo = new MyApp.MyClass(); var bar = new MyApp.SomeClass(); //from WinRT component foo.SomeProperty = bar.SomeMethod();   When I tried this, I got the following error when trying to construct MyApp.MyClass (the object defined in Javascript) 0x800a01bd - Javascript runtime error: Object doesn't support this action. I puzzled for a bit, then noticed while debugging that my “MyApp” namespace didn’t have anything in it other than the WinRT component. I changed my WinRT component to this: namespace MyAppUtils { public sealed class SomeClass { //etc } } And after this, everything was fine. So, lesson learned: If you’re using Javascript and create a custom WinRT component, make sure that the WinRT component is in a namespace all its own. Not sure why this happens, and if I find out why or if MS says something about this somewhere, I’ll come back and update this.

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• ArchBeat Link-o-Rama for 2012-07-10

  - by Bob Rhubart

  Free Event Today: Virtual Developer Day: Oracle Fusion Development This free event—another in the ongoing series of OTN Virtual Developer Days—focuses on Oracle Fusion development, and features three session tracks plus hands-on labs. Agenda and session abstracts are available now so you can be ready for the live event when it kicks off today, July 10, 9am to 1pm PST / 12pm to 4pm EST / 1pm to 5pm BRT. Podcast: The Role of the Cloud Architect - Part 1/3 In part one of this three-part conversation, cloud architects Ron Batra (AT&T) and James Baty (Oracle) talk about how cloud computing is driving the supply-chaining of IT and the "democratization of the activity of architecture." Middleware and Cloud Computing Book | Tom Laszewski Cloud migration expert Tom Laszewski describes Middleware and Cloud Computing by Frank Munz as "one of only a couple books that really discuss AWS and Oracle in depth." Cloud computing moves from fad to foundation | David Linthicum "When enterprises make cloud computing work, they view the application of the technology as a trade secret of sorts, so there are no press releases or white papers," says David Linthicum. "Indeed, if you see one presentation around a successful cloud computing case study, you can bet you're not hearing about 100 more." Oracle Real-Time Decisions: Combined Likelihood Models | Lukas Vermeer Lukas Vermeer concludes his extensive series of posts on decision models with a look "an advanced approach to amalgamate models, taking us to a whole new level of predictive modeling and analytical insights; combination models predicting likelihoods using multiple child models." Running Oracle BPM 11g PS5 Worklist Task Flow and Human Task Form on Non-SOA Domain | Andrejus Baranovskis "With a standard setup, both the BPM worklist application and the Human task form run on the same SOA domain, where the BPM process is running," says Oracle ACE Director Andrejus Baranovskis. "While this work fine, this is not what we want in the development, test and production environment." BAM design pointers | Kavitha Srinivasan "When using EMS (Enterprise Message Source) as a BAM feed, the best practice is to use one EMS to write to one Data Object," says Oracle Fusion Middleware A-Team blogger Kavitha Srinivasan. "There is a possibility of collisions and duplicates when multiple EMS write to the same row of a DO at the same time." Changes in SOA Human Task Flow (Run-Time) for Fusion Applications | Jack Desai Oracle Fusion Middleware A-Team blogger Jack Desai shares a troubleshooting tip. Thought for the Day "A program which perfectly meets a lousy specification is a lousy program." — Cem Kaner Source: SoftwareQuotes.com

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• Oracle’s Java Community Outreach Plan

  - by Tori Wieldt

  As the steward of Java, Oracle recognizes the importance and value of the Java community, and the relevant role it plays in keeping Java the largest, most vibrant developer community in the world.   In order to increase Oracle’s touch with Java developers worldwide, we are shifting our focus from a flagship JavaOne event followed by several regional JavaOne conferences, to a new outreach model which continues with the JavaOne flagship event, as well as a mix of online content, regional Java Tours, and regional 3rd party event participation.  1. JavaOne JavaOne continues to remain the premier hub for Java developers where you are given the opportunity to improve your Java technical skills, and interact with other members of the Java community. JavaOne is centered on open collaboration and sharing, and Oracle will continue to invest in JavaOne as a unique stand-alone event for the Java community. Oracle recognizes that many developers cannot attend JavaOne in person, therefore Oracle will share the wealth of the unique event material to those developers through a new and easy-to-access online Java program. While online JavaOne content cannot address the importance of actual face-to-face community/developer engagements and networking, online content does aide in extending the Java technical learning opportunity to a broader collection of developers. 2. Java Developer Day Tours Oracle will execute regional Java Developer Days with recognized Java User Groups (JUGs) with participation from Java Evangelist and Java Champions. This allows local, regional specific Java topics to be addressed both by Oracle and the Java community. In addition, Oracle will deliver more virtual technical content programs to reach developers where an existing JUG may not have a presence. 3. Sponsorship of Community-Driven Regional Events/Conferences Oracle also recognizes that improved community dialog and relations are achievable by continued Oracle sponsorship and onsite participation at both established/well-recognized 3rd party events and new emerging/growing 3rd party events. Oracle’s ultimate goal is to be an even better steward for Java by reaching more of the Java ecosystem with face-to-face and online community engagements. We look forward to planning tours and events with you, members of the Java community.

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• Oracle Announces Oracle Data Integrator 12c and Oracle GoldenGate 12c

  - by Roxana Babiciu

  In today’s data-driven business environment, organizations need to cost-effectively manage the ever-growing streams of information originating both inside and outside the firewall and address emerging deployment styles like cloud, big data analytics, and real-time replication. To help customers succeed, Oracle is enhancing its data integration offering with Oracle Data Integrator 12c and Oracle GoldenGate 12c. These flexible and comprehensive solutions help customers capitalize on their data to reduce costs and drive business growth. Read more here

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• Unified Auditing - Das neue Auditing in Oracle Database 12c

  - by Heinz-Wilhelm Fabry (DBA Community)

  In Datenbanken werden fast immer vor allem wichtige Informationen abgelegt. Der Zugriff darauf unterliegt in der Regel gesetzlichen oder betrieblichen Auflagen. Weil der Nachweis, dass diese Auflagen eingehalten werden, ausschliesslich über das Auditing möglich ist, ist eine Datenbank ohne Auditing eigentlich nicht vorstellbar. Ein Artikel der DBA Community hat sich bereits vor einiger Zeit mit den Möglichkeiten und Varianten des Auditierens in der Datenbankversion Oracle Database 11g beschäftigt. Der Artikel beschreibt das Auditing vom Default Auditing, mit dem zum Beispiel das Starten und Stoppen der Datenbank dokumentiert wird, bis hin zum Fine Grained Auditing (FGA), das sehr zielgerichtet DML Operationen erfasst. Er geht auch auf die unterschiedlichen Speichermöglichkeiten für die Audit Daten ein, auf die sogenannten audit trails: Neben der Variante, den audit trail in unterschiedlichen Tabellen der Datenbank (SYS.AUD$, SYS.FGA_LOG$, DVSYS.AUDIT_TRAIL$) abzulegen, wird dabei auf Betriebssystemdateien in einem Oracle proprietären oder im XML Format zurückgegriffen sowie auf die SYSLOGs oder EVENT LOGs der Betriebssysteme. Schaut man sich das alles an, kann man sicherlich feststellen, dass das Auditing über viele Jahre ständig an neue Anforderungen angepasst und erweitert wurde. Aber es ist damit auch nach und nach unübersichtlicher geworden. Das ist vor allem deshalb problematisch, weil das Ziel des Auditing nicht das unbegerenzte Sammeln von Informationen ist, sondern die Auswertung dieser Informationen. Darum wurden in der aktuellsten Datenbankversion, Oracle Database 12c, die unterschiedlichen audit trails zu einem einzigen audit trail zusammengeführt. Das Ergebnis wird als unified auditing bezeichnet. Die dazu nötige vollständige Überarbeitung der Architektur des Auditing Verfahrens bietet gleichzeitig die Gelegenheit, weitere Verbesserungen zu implementieren. Das betrifft sowohl die Performance als auch die Öffnung des gesamten Auditierens zur Nutzung durch diverse weitere Oracle Werkzeuge wie SQL*Loader und RMAN. Der folgende Artikel beschreibt, wie man das neue unified auditing einrichtet, wie man damit arbeitet und welche Vorteile es gegenüber dem 'alten' Auditing bietet Hier geht's zum Artikel.

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• AMIS JDEV 12c, ADF 12c and Weblogic 12c presentations

  - by JuergenKress

  Amis held a JDEV 12c, ADF 12c and Weblogic 12c preview event yesterday. The presentations can be found on there slideshare: www.slideshare.net/AMIS_Services. WebLogic Partner Community For regular information become a member in the WebLogic Partner Community please visit: http://www.oracle.com/partners/goto/wls-emea ( OPN account required). If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Wiki Technorati Tags: Amis,WebLogic,WebLogic Community,Oracle,OPN,Jürgen Kress

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• Upgrade Workshop in Dublin - 15-APR-2010

  - by Mike Dietrich

  Thanks to all who attended today for the Upgrade Workshop at Oracle Irland in Dublin. And, as always, you'll be able to download the newest version of the slidese from: http://apex.oracle.com/folien and use the Schluesselwort: upgrade112

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• Oracle WebCenter at the Enterprise 2.0 Conference

  - by Brian Dirking

  We had a great week at the E20 Conference, presenting in four sessions – Andy MacMillan gave a session titled Today’s Successful Enterprises are Social Enterprises and was on a panel that Tony Byrne moderated; Christian Finn spoke on a panel on Unified Communications Unified Communications + Social Computing = Best of Both Worlds?, Mark Bennett spoke on a panel on The Evolution of Talent Management. The key areas of focus this year were sentiment analysis, adoption and community building, the benefits of failure, and social’s role in process applications. Sentiment analysis. This was focused not on external audiences but more on employee sentiment. Tim Young showed his internal "NikoNiko" project, where employees use smilies to report their current mood. The result was a dashboard that showed the company mood by department. Since the goal is to improve productivity, people can see which departments are running into issues and try and address them. A company might otherwise wait until the end of the quarter financials to find out that there was a problem and product didn’t ship. This is a way to identify issues immediately. Tim is great – he had the crowd laughing as soon as he hit the stage, with his proposed hastag for his session: by making it 138 characters long, people couldn’t say much behind his back. And as I tweeted during his session, I loved his comment that complexity diffuses energy - it sounds like something Sun Tzu would say. Another example of employee sentiment analysis was CubeVibe. Founder and CEO Aaron Aycock, in his 3 minute pitch or die session talked about how engaged employees perform better. It was too bad he got gonged, he was just picking up speed, but CubeVibe did win the vote – congratulations to them. Internal adoption, community building, and involvement. On this topic I spoke to Terri Griffith, and she said there is some good work going on at University of Indiana regarding this, and hinted that she might be blogging about it in the near future. This area holds lots of interest for me. Amongst our customers, - CPAC stands out as an organization that has successfully built a community. So, I wonder - what are the building blocks? A strong leader? A common or unifying purpose? A certain level of engagement? I imagine someone has created an equation that says “for a community to grow at 30% per month, there must be an engagement level x to the square root of y, where x equals current community size, and y equals the expected growth rate, and the result is how many engagements the average user must contribute to maintain that growth.” Does anyone have a framework like that? The net result of everyone’s experience is that there is nothing to do but start early and fail often. Kevin Jones made this the focus of his keynote. He talked about the types of failure and what they mean. And he showed his famous kids at work video: Kevin’s blog also has this post: Social Business Failure #8: Workflow Integration. This is something that we’ve been working on at Oracle. Since so much of business is based in enterprise applications such as ERP and CRM (and since Oracle offers e-Business Suite, Siebel, PeopleSoft, and JD Edwards, as well as Fusion Applications), it makes sense that the social capabilities of Oracle WebCenter is built right into these applications. There are two types of social collaboration – ad-hoc, and exception handling. When you are in a business process and encounter an exception, you immediately look for 1) the document that tells you how to handle it, or 2) the person who can tell you how to handle it. With WebCenter built into these processes, people either search their content management system, or engage in expertise location and conversation. The great thing is, THEY DON’T HAVE TO LEAVE THE APPLICATION TO DO IT. Oracle has built the social capabilities right into the applications and business processes. I don’t think enough folks were able to see that at the event, but I expect that over the next six months folks will become very aware of it. WebCenter also provides the ability to have ad-hoc collaboration, search, and expertise location that folks need when they are innovating or collaborating. We demonstrated Oracle Social Network. It’s built on our Oracle WebCenter product to provide social collaboration inside and outside of your company. When we showed it to people, there were a number of areas that they commented on that were different from the other products being shown at the conference: Screenshots from within the product Many authors working on documents simultaneously Flagging people for follow up Direct ability to call out to people Ability to see presence not just if someone is online, but which conversation they are actively in Great stuff, the conference was full of smart people that that we enjoy spending time with. We’ll keep up in the meantime, but we look forward to seeing you in Boston.

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• The Social Business Thought Leaders - Esteban Kolsky

  - by kellsey.ruppel

  Esteban Kolsky's presentation at the Social Business Forum 2012 was meaningfully titled “Everything you wanted to know about Customer Service using Social but had no one to ask”.  A recent survey by ThinkJar, Kolsky’s independent analyst firm, reported how more than 90% of the interviewed companies consider embracing social channels in customer service the right thing to do for the business and its customers. These numbers shouldn't be too surprising given the popularity of services such as Twitter and Facebook (59% and 60% respectively in the survey) among organizations, the power consumers are gaining online and the 40% preference they have to escalate issues on social services. Moreover, both large enterprises and small businesses are realizing how customer retention is cheaper and easier than customer acquisition. Many companies are looking at communities and social networks as an opportunity to drive loyalty, satisfaction and word of mouth. However, in this early phase the way they are preparing to launch social support appears to be lacking at best: 66% have no defined processes for customer service over social channels 68% were not able to estimate ROI before deploying social in customer service Only 8% found the expected ROI Most of the projects are stuck in the pilot or testing phase In his interview for the Social Business Thought-Leaders, Esteban discusses how to turn social media hype in business gains by touching upon some of the hottest topics organizations face when approaching social support: How to go from social media monitoring to actionable insights How Social CRM should be best positioned in regard to traditional CRM The importance of integrating social data to transactional data  Conversations with customer service organizations points to 2012 as the year of "understanding what social means for supporting customers". Will 2013 be the year it all becomes reality? We invite you to listen to Esteban Kolsky's interview to understand how to most effectively develop cross-channel strategies that include social channels and improve both customer satisfaction and the overall customer experience.

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• Archbeat Link-O-Rama Top 10 Facebook Faves for October 20-26, 2013

  - by OTN ArchBeat

  Here's this week's list of the Top 10 items shared on the OTN ArchBeat Facebook Page from October 27 - November 2, 2013. Visualizing and Process (Twitter) Events in Real Time with Oracle Coherence | Noah Arliss This OTN Virtual Developer Day session explores in detail how to create a dynamic HTML5 Web application that interacts with Oracle Coherence as it’s processing events in real time, using the Avatar project and Oracle Coherence’s Live Events feature. Part of OTN Virtual Developer Day: Harnessing the Power of Oracle WebLogic and Oracle Coherence, November 5, 2013. 9am to 1pm PT / 12pm to 4pm ET / 1pm to 5pm BRT. Register now! HTML5 Application Development with Oracle WebLogic Server | Doug Clarke This free OTN Virtual Developer Day session covers the support for WebSockets, RESTful data services, and JSON infrastructure available in Oracle WebLogic Server. Part of OTN Virtual Developer Day: Harnessing the Power of Oracle WebLogic and Oracle Coherence, November 5, 2013. 9am to 1pm PT / 12pm to 4pm ET / 1pm to 5pm BRT. Register now! Video: ADF BC and REST services | Frederic Desbiens Spend a few minutes with Oracle ADF principal product manager Frederic Desbiens and learn how to publish ADF Business Components as RESTful web services. One Client Two Clusters | David Felcey "Sometimes its desirable to have a client connect to multiple clusters, either because the data is dispersed or for instance the clusters are in different locations for high availability," says David Felcey. David shows you how in this post, which includes a simple example. Exceptions Handling and Notifications in ODI | Christophe Dupupet Oracle Fusion Middleware A-Team director Christophe Dupupet reviews the techniques that are available in Oracle Data Integrator to guarantee that the appropriate individuals are notified in the event that ODI processes are impacted by network outages or other mishaps. Securing WebSocket applications on Glassfish | Pavel Bucek WebSocket is a key capability standardized into Java EE 7. Many developers wonder how WebSockets can be secured. One very nice characteristic for WebSocket is that it in fact completely piggybacks on HTTP. In this post Pavel Bucek demonstrates how to secure WebSocket endpoints in GlassFish using TLS/SSL. Oracle Coherence, Split-Brain and Recovery Protocols In Detail | Ricardo Ferreira Ricardo Ferreira's article "provides a high level conceptual overview of Split-Brain scenarios in distributed systems," focusing on a "specific example of cluster communication failure and recovery in Oracle Coherence." Non-programmatic Authentication Using Login Form in JSF (For WebCenter & ADF) | JayJay Zheng Oracle ACE JayJay Zheng shares an approach that "avoids the programmatic authentication and works great for having a custom login page developed in WebCenter Portal integrated with OAM authentication." The latest article in the Industrial SOA series looks at mobile computing and how companies are developing SOA to go. http://pub.vitrue.com/PUxT Tech Article: SOA in Real Life: Mobile Solutions The ACE Director Thing | Dr. Frank Munz Frank Munz finally gets around to blogging about achieving Oracle ACE Director status and shares some interesting insight into what will change—and what won't—thanks to that new status. A good, short read for those interested in learning more about the Oracle ACE program. Thought for the Day "Even if you're on the right track, you'll get run over if you just sit there." — Will Rogers, American humorist (November 4, 1879 – August 15, 1935) Source: brainyquote.com

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• KScope - so much going on!

  - by jgelhaus

  Greetings from Kscope 11!  We are enjoying catching up with old friends as well as meeting new ones. There's so many excellent examples of superior development with Oracle Database all over the conference.  Our users never cease to amaze us. There are too many to mention in this short area, but a few highlights include: Monday night's Guru Panel of Tom Kyte, Steve Feuerstein and Cary Millsap ODTUG Board member Monty Latiolais interview with Oracle vp of Database Development, Mike Hichwa Fabulous time aboard the Queen Mary!! See all the Kscope videos As the conference winds down, we thank everyone (wonderful planning and conference execution) as well as bid our goodbyes.  It's just for a short while as we make plans to attend Kscope12 - see ya'll in San Antonio!

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• Oracle Data Integration 12c: Perspectives of Industry Experts, Customers and Partners

  - by Irem Radzik

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 As you may have seen from our recent blog posts on Oracle Data Integrator 12c and Oracle GoldenGate 12c, we are very excited to share with you the great new features the 12c release brings to Oracle’s data integration solutions. And, fortunately we are not alone in this sentiment. Since the press announcement October 17th, which incorporates our customers' and experts' testimonials, we have seen positive comments in leading technology publications and social media as well. Here are some examples: In CIO and PCWorld you can find Joab Jackson’s article, Oracle Data Integrator 12c ready for real-time analysis, where wrote about the tight integration between Oracle Data Integrator and Oracle GoldenGate . He noted “Heeding the call from enterprise customers who clamor for more immediacy in their data-driven reports, Oracle has updated its data-integration software portfolio so that it can more rapidly deliver data to data warehouses and analysis applications.” Integration Developer News’ Vance McCarthy wrote the article Oracle Ships ‘Future Proofs’ Integration Tools for Traditional, Cloud, Big Data, Real-Time Projects and mentioned that “Oracle Data Integrator 12c and Oracle GoldenGate 12c sport a wide range of improvements to let devs more easily deliver data integration for cloud, analytics, big data and other new projects that leverage multiple datasets for business.“ InformationWeek’s Doug Henschen gave a great overview to several key features including the new flow-based UI in Oracle Data Integrator. Doug said “Oracle Data Integrator 12c introduces a complete makeover of the job-building experience, while real-time oriented GoldenGate 12c introduces performance gains “. In Database Trends and Applications’ article Oracle Strengthens Data Integration with Release of Oracle Data Integrator 12c and Oracle GoldenGate 12c highlighted the productivity aspect of the new solution with his remarks: “tight integration between Oracle Data Integrator 12c and Oracle GoldenGate 12c enables developers to leverage Oracle GoldenGate’s low overhead, real-time change data capture completely within the Oracle Data Integrator Studio without additional training”. We are also thrilled about what our customers and partners have to say about our products and the new release. And we are equally excited to share those perspectives with you in our upcoming launch video webcast on November 12th. SolarWorld Industries America’s Senior Database Manager, Russ Toyama will join our executives in our studio in Redwood Shores to discuss GoldenGate’s core benefits and the new release, while Surren Partharb, CTO of Strategic Technology Services for BT, and Mark Rittman, CTO of Rittman Mead, will provide their comments via the interviews conducted in the UK. This interactive panel discussion in the video webcast will unveil the new release with the expertise of our development executives and the great insight from our customers and partners. In addition, our product experts will be available online to answer chat questions. This is really a great opportunity to learn how Oracle's data integration offering has changed the integration and replication technology space with the new release, and established itself as the new leader. If you have not registered for this free event yet, you can do so via this link. We will run the live event at 8am PT/4pm GMT, followed by a replay of the event with live chat for Q&A  at 10am PT/6pm GMT. The replay will be available on-demand for those who register but cannot attend either session on November 12th. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Times New Roman","serif"; mso-fareast-font-family:"Times New Roman";}

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• WIX 3.5 Unexpected Child Element iis:Certificate

  - by Wil Peck

  Came across this today when I switched from WIX 3.0 and VS 2008 to WIX 3.5 and VS 2010.  The solution ended up being pretty simple.  Just need to update the Wix Project Properties to provide an additional parameter to the compiler and linker. These can be found at Wix Installer Project Properties > Tool Settings > Additional Parameters Compiler and Wix Installer Project Properties > Tool Settings > Additional Parameters Linker.  Just make sure to add ‘-ext WixIIsExtension’ in the fields and recompile.   Technorati Tags: WIX,WIX 3.5,Help

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• Silverlight Cream for February 06, 2011 -- #1042

  - by Dave Campbell

  In this Issue: Mike Taulty, Timmy Kokke, Laurent Bugnion, Arik Poznanski, Deyan Ginev, Deborah Kurata(-2-), Johnny Tordgeman, Roy Dallal, Jaime Rodriguez, Samuel Jack(-2-), James Ashley. Above the Fold: Silverlight: "Customizing Silverlight properties for Visual Designers" Timmy Kokke WP7: "Back button press when using webbrowser control in WP7" Jaime Rodriguez Expression Blend: "Blend Bits 21–Importing from Photoshop & Illustrator…" Mike Taulty From SilverlightCream.com: Blend Bits 21–Importing from Photoshop & Illustrator… Mike Taulty is up to 21 episodes on his Blend Bits sequence now, and this one is about using Blend's import capability, such as a .psd file with all the layers intact. Customizing Silverlight properties for Visual Designers Timmy Kokke has part 1 of 2 parts on making your Silverlight control properties in design surfaces such as Visual Studio designer or Expression Blend. An error when installing MVVM Light templates for VS10 Express Laurent Bugnion has released a new version of MVVMLight that resolves a problem with VS2010 Express version of the templates... no problem with anything else. Reading RSS items on Windows Phone 7 Arik Poznanski has a post up about reading RSS on a WP7, but better yet, he also has code for a helper class that you can grab, plus explanation of wiring it up. Integrating your Windows Phone unit tests with MSBuild #4: The WP7 Unit Test Application Deyan Ginev has a post up about Telerik's WP7 test app that outputs test results in XML from the emulator so they can be integrated with the MSBuild log. Accessing Data in a Silverlight Application: EF I apprently missed this post by Deborah Kurata last week on bringing data into your Silverlight app via Entity Frameworks... good detailed tutorial in VB and C#. Updating Data in a Silverlight Application: EF In Deborah Kurata's latest post, she is continuing with Entity Frameworks by demonstrating updating to the database... full source code will be produced in a later post. Fun with Silverlight and SharePoint 2010 Ribbon Control - Part 2 - An In Depth Look At The Ribbon Control Johnny Tordgeman has Part 2 of his Silverlight and Sharepoint 2010 Ribbon up... taking a deep-dive into the ribbon... great explanation of the attributes, code included. Geographic Coordinates Systems Roy Dallal has some Geo code up that's not necessarily Silverlight, but very cool if you're doing any GIS programming... ya gotta know the coordinate systems! Back button press when using webbrowser control in WP7 Jaime Rodriguez has a post up discussing the much-lamented back-button action in the certification requirements and how to deal with that in a web browser app. Multiplayer-enabling my Windows Phone 7 game: Day 1 Samuel Jack challenged himself to build a WP7 game in 3 days... now he's challenging himself to make it multiplayer in 3 days... this first hour-to-hour post is research of networking and an azure server-side solution. Multiplayer-enabling my Windows Phone 7 game: Day 2–Building a UI with XPF Day 2 for Samuel Jack getting the multiplayer portion of his game working in 3 days.. this day involves getting up-to-speed with XPF. How to Hotwire your WP7 Phone Battery Did you realize if you run your WP7 battery completely down that you can't charge it? James Ashley reports that circumstance, and how he resolved it. Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight    Silverlight 3    Silverlight 4    Windows Phone MIX10

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• New Options for MySQL High Availability

  - by Mat Keep

  Data is the currency of today’s web, mobile, social, enterprise and cloud applications. Ensuring data is always available is a top priority for any organization – minutes of downtime will result in significant loss of revenue and reputation. There is not a “one size fits all” approach to delivering High Availability (HA). Unique application attributes, business requirements, operational capabilities and legacy infrastructure can all influence HA technology selection. And then technology is only one element in delivering HA – “People and Processes” are just as critical as the technology itself. For this reason, MySQL Enterprise Edition is available supporting a range of HA solutions, fully certified and supported by Oracle. MySQL Enterprise HA is not some expensive add-on, but included within the core Enterprise Edition offering, along with the management tools, consulting and 24x7 support needed to deliver true HA. At the recent MySQL Connect conference, we announced new HA options for MySQL users running on both Linux and Solaris: - DRBD for MySQL - Oracle Solaris Clustering for MySQL DRBD (Distributed Replicated Block Device) is an open source Linux kernel module which leverages synchronous replication to deliver high availability database applications across local storage. DRBD synchronizes database changes by mirroring data from an active node to a standby node and supports automatic failover and recovery. Linux, DRBD, Corosync and Pacemaker, provide an integrated stack of mature and proven open source technologies. DRBD Stack: Providing Synchronous Replication for the MySQL Database with InnoDB Download the DRBD for MySQL whitepaper to learn more, including step-by-step instructions to install, configure and provision DRBD with MySQL Oracle Solaris Cluster provides high availability and load balancing to mission-critical applications and services in physical or virtualized environments. With Oracle Solaris Cluster, organizations have a scalable and flexible solution that is suited equally to small clusters in local datacenters or larger multi-site, multi-cluster deployments that are part of enterprise disaster recovery implementations. The Oracle Solaris Cluster MySQL agent integrates seamlessly with MySQL offering a selection of configuration options in the various Oracle Solaris Cluster topologies. Putting it All Together When you add MySQL Replication and MySQL Cluster into the HA mix, along with 3rd party solutions, users have extensive choice (and decisions to make) to deliver HA services built on MySQL To make the decision process simpler, we have also published a new MySQL HA Solutions Guide. Exploring beyond just the technology, the guide presents a methodology to select the best HA solution for your new web, cloud and mobile services, while also discussing the importance of people and process in ensuring service continuity. This is subject recently presented at Oracle Open World, and the slides are available here. Whatever your uptime requirements, you can be sure MySQL has an HA solution for your needs Please don't hesitate to let us know of your HA requirements in the comments section of this blog. You can also contact MySQL consulting to learn more about their HA Jumpstart offering which will help you scope out your scaling and HA requirements.

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• The Oracle Cash Management Secret Very Few Customers Know About

  - by Theresa Hickman

  Did you know that Oracle Cash Management has a robust positioning feature? I had no idea. I was under the mistaken impression that Oracle Cash Management only did bank statement reconciliations. It seems I am not alone. In fact, many Oracle Financials customers are also not aware of this even though it is delivered for free with the Oracle Financials license. Even better, last week, Oracle released an enhancement to Oracle Cash Management for Release 12 that will greatly help customers with their cash positioning needs. As we all know, credit is tight these days. Companies need better visibility of their cash and other liquidity positions to make better use of their cash resources. Today, many customers are managing their cash positions manually using spreadsheets. We also hear how many of them are maintaining larger than normal balances in numerous bank accounts because they just do not have the visibility, and therefore the comfort they need. Although spreadsheets may work in the short-term, they are not the best way to manage your cash positions for the long-term especially if you have dozens, or even hundreds of bank and brokerage accounts. Also, spreadsheets are a lot more risky because they can be overwritten, deleted, difficult to audit, etc. With the newly enhanced positioning feature in Oracle Cash Management, customers can manage their daily cash positions using an excel-like interface that is very flexible and user-configurable. You can link the worksheet to an unlimited number of bank accounts to automatically retrieve your opening balances, the current/intra-day cash inflows and outflows, as well as your expected cash flows from your Fx, Investment and Debt positions if you have Oracle's Treasury module . Oracle Cash Management also has direct integration with Oracle Receivables, Oracle Payables, and Payroll, which adds to the comprehensive picture of what's happening with your organizations' cash in real-time. Here's a screen shot of what the cash positioning page looks like: View image As you can see, your Treasurers can obtain a holistic view of all cash positions across any number of bank accounts as well as other sources of cash flow movements. Depending on how they manage their accounts, they can also use this feature to initiate or monitor bank account sweeps or transfers between their zero balance accounts (ZBA) or cash pools. The cash position worksheet provide drill down for more detail and the ability to manually enter items directly into the worksheet for even greater flexibility and control. The enhancements to this feature were released last week. The following list the patches for Release 12.0.6 and 12.1.1: For more information, visit the following website. http://launch.oracle.com. PIN: yes2try

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