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  • Oracle eAM Webcast Series Announced (May-Dec 2010)

    - by [email protected]
    A series of free webinars with ReliabilityWeb will present key product capabilitiesof Oracle eAM and how they support maintenance and reliability best practices. Through this web-seminar series,companies can understand how to achieve better ROI. ReliabilityWeb will be using this as a key component of their initiative tobuild a stronger Oracle community.  For Oracle this program demonstrates leadership and commitment to the Maintenance SystemsMarketplace. Topics: (note all times are EAST)1. How can Oracle eAM enhance and support your reliability program? (May 13,2010) (1-2PM - all times East)) 2. Upgrading to Oracle eAM R12  - What's the value, when's the right time,what's involved and how do you get there? (June 17, 2010) (1-2PM) 3. Improving maintenance and reliability by aligning people, processes andsystems. (July 15, 2010) (1-2PM) 4. Using Oracle eAM to drive your Condition Based Maintenance program. (July29, 2010) (1-2PM) 5. Why and how do you get the power of Oracle eAM out to the people that arereally doing maintenance the technicians. (August 12, 2010) (1-2PM) 6. Standardizing and streamlining your maintenance work with Oracle eAM.(September 16, 2010 (1-2PM) 7. Standardizing maintenance and reliability data - How do you get there?(October 21, 2010 (1-2PM) 8. Using Oracle eAM to establish a Failure Reporting and Corrective ActionSystems (FRACAS). (November 18, 2010) (1-2PM)9. Maintenance Work Scheduling in Oracle eAM - Capabilities and Limitations(December 16, 2010) (1-2PM)to Register:   <http://img.gotomeeting.com/g2mimages/1x1.gif> <http://www1.gotomeeting.com/g2w/images/298420256/73664767535782300/embed.jpg>For additional information contact Jay West, EAM Master,+1.205.515.4326            

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  • MIA

    - by Robert May
    So, I’ve been missing in action on this blog for quite some time.  I need to rectify that. Part of the reason I’ve been absent is because I haven’t be able to talk about what I’m working on.  A former client watches my blog rather closely, and although we accomplished many good things together, their culture is such that they really don’t like people to freely express their thoughts (you’ll note my blog posts stopped rather abruptly).  I learned some really important lessons about Agile in the last 3 years, and I think its worthwhile to talk about them.  Sometimes things worked really well, sometimes, they failed failed.  Sometimes that failure was me, sometimes it wasn’t. I understand Agile better now, and hopefully, what I have to say will guide others through this process and help others understand Agile better. One thing that I’ve learned is that MANY companies that say they are doing Agile are NOT really doing Agile.  To often, they pick the things they like and don’t follow the process long enough to know what rules they can break, and which ones they shouldn’t.  This is probably the primary reason why Agile fails. So, expect more posts, especially as I’m flying coast to coast. :)

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  • SOA &amp; Application Grid Specialization step 2 of 6 &ndash; References &amp; Marketing Kits

    - by Jürgen Kress
    In our fist step to become SOA Specialized & Application Grid Specialized we highlighted our OMM to register your opportunities. We continue our path to specialization with our marketing offerings to create your reference cases and run joint marketing campaigns. References: Be Recognized Through Partner Success Stories Oracle delivers a wide variety of services and solutions through our partners and we believe that those successes should be recognized and promoted. References are also required to become specialized. We showcase our partners’ capabilities in Oracle products and industries through partner success stories that are published on Oracle.com. For significant implementations, we may invite partners to participate in a press release or be interviewed in a podcast. To participate and take a further step to become specialized, please take a minute to complete the form and tell us about the successful project you have implemented. If your story is selected, we will contact you for an interview. Create your references The partner reference program Enables partners to be recognized by both Oracle and our customers Provides an opportunity for partners to showcase successes with their customers on Oracle solutions Helps raise awareness of our partners’ capabilities, elevating them above their competition Time to submit a SOA and Application Grid reference request today To learn more about partner references, check out the following resources: Judson Althoff’s YouTube Video: Be Recognized with OPN Specialized Reference Program OPN PartnerCast: Be Recognized…Your Reference Matters!!! (MP3) Partner/Customer Reference Brochure (PDF) Marketing Kits We have created OFM 11g marketing kit http://tinyurl.com/soamarketing (OPN account required) The marketing kit includes all the ppts and demos from our launch event. Oracle package includes: • Event templates like invitation, agenda ,confirmation follow up templates • OFM 11g presentations • Free usage of the Oracle Customer Visit Center • Condition: mandatory lead registration in the Oracle Open Market Model (OMM) To download the material, please make sure that you select the campaign “Enterprise: Fusion Middleware 11g”: OFM 11g Oracle Marketing 4 Partners Package http://tinyurl.com/soamarketing (OPN account required)   For more information on Specialization please visit our OPN Specialized Webcast Series And become a member in our SOA Partner Community for registration please visit www.oracle.com/goto/ema/soa Jürgen Kress, SOA Partner Adoption EMEA SOA Specialized Application Grid Specialized Proof 2 transactions with OMM Proof 2 transactions with OMM Create your 2 references Create your 2 references SOA Sales assessment 3, Oracle Application Grid Sales Specialist  SOA Pre-Sales assessment 3 Oracle Application Grid PreSales Specialist Support assessment 1 Support assessment 2 SOA Implementation assessment 4 Application Gridplementation assessment 4

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  • Integrating Oracle Hyperion Smart View Data Queries with MS Word and Power Point

    - by Andreea Vaduva
    Untitled Document table { border: thin solid; } Most Smart View users probably appreciate that they can use just one add-in to access data from the different sources they might work with, like Oracle Essbase, Oracle Hyperion Planning, Oracle Hyperion Financial Management and others. But not all of them are aware of the options to integrate data analyses not only in Excel, but also in MS Word or Power Point. While in the past, copying and pasting single numbers or tables from a recent analysis in Excel made the pasted content a static snapshot, copying so called Data Points now creates dynamic, updateable references to the data source. It also provides additional nice features, which can make life easier and less stressful for Smart View users. So, how does this option work: after building an ad-hoc analysis with Smart View as usual in an Excel worksheet, any area including data cells/numbers from the database can be highlighted in order to copy data points - even single data cells only.   TIP It is not necessary to highlight and copy the row or column descriptions   Next from the Smart View ribbon select Copy Data Point. Then transfer to the Word or Power Point document into which the selected content should be copied. Note that in these Office programs you will find a menu item Smart View;from it select the Paste Data Point icon. The copied details from the Excel report will be pasted, but showing #NEED_REFRESH in the data cells instead of the original numbers. =After clicking the Refresh icon on the Smart View menu the data will be retrieved and displayed. (Maybe at that moment a login window pops up and you need to provide your credentials.) It works in the same way if you just copy one single number without any row or column descriptions, for example in order to incorporate it into a continuous text: Before refresh: After refresh: From now on for any subsequent updates of the data shown in your documents you only need to refresh data by clicking the Refresh button on the Smart View menu, without copying and pasting the context or content again. As you might realize, trying out this feature on your own, there won’t be any Point of View shown in the Office document. Also you have seen in the example, where only a single data cell was copied, that there aren’t any member names or row/column descriptions copied, which are usually required in an ad-hoc report in order to exactly define where data comes from or how data is queried from the source. Well, these definitions are not visible, but they are transferred to the Word or Power Point document as well. They are stored in the background for each individual data cell copied and can be made visible by double-clicking the data cell as shown in the following screen shot (but which is taken from another context).   So for each cell/number the complete connection information is stored along with the exact member/cell intersection from the database. And that’s not all: you have the chance now to exchange the members originally selected in the Point of View (POV) in the Excel report. Remember, at that time we had the following selection:   By selecting the Manage POV option from the Smart View meny in Word or Power Point…   … the following POV Manager – Queries window opens:   You can now change your selection for each dimension from the original POV by either double-clicking the dimension member in the lower right box under POV: or by selecting the Member Selector icon on the top right hand side of the window. After confirming your changes you need to refresh your document again. Be aware, that this will update all (!) numbers taken from one and the same original Excel sheet, even if they appear in different locations in your Office document, reflecting your recent changes in the POV. TIP Build your original report already in a way that dimensions you might want to change from within Word or Power Point are placed in the POV. And there is another really nice feature I wouldn’t like to miss mentioning: Using Dynamic Data Points in the way described above, you will never miss or need to search again for your original Excel sheet from which values were taken and copied as data points into an Office document. Because from even only one single data cell Smart View is able to recreate the entire original report content with just a few clicks: Select one of the numbers from within your Word or Power Point document by double-clicking.   Then select the Visualize in Excel option from the Smart View menu. Excel will open and Smart View will rebuild the entire original report, including POV settings, and retrieve all data from the most recent actual state of the database. (It might be necessary to provide your credentials before data is displayed.) However, in order to make this work, an active online connection to your databases on the server is necessary and at least read access to the retrieved data. But apart from this, your newly built Excel report is fully functional for ad-hoc analysis and can be used in the common way for drilling, pivoting and all the other known functions and features. So far about embedding Dynamic Data Points into Office documents and linking them back into Excel worksheets. You can apply this in the described way with ad-hoc analyses directly on Essbase databases or using Hyperion Planning and Hyperion Financial Management ad-hoc web forms. If you are also interested in other new features and smart enhancements in Essbase or Hyperion Planning stay tuned for coming articles or check our training courses and web presentations. You can find general information about offerings for the Essbase and Planning curriculum or other Oracle-Hyperion products here (please make sure to select your country/region at the top of this page) or in the OU Learning paths section , where Planning, Essbase and other Hyperion products can be found under the Fusion Middleware heading (again, please select the right country/region). Or drop me a note directly: [email protected] . About the Author: Bernhard Kinkel started working for Hyperion Solutions as a Presales Consultant and Consultant in 1998 and moved to Hyperion Education Services in 1999. He joined Oracle University in 2007 where he is a Principal Education Consultant. Based on these many years of working with Hyperion products he has detailed product knowledge across several versions. He delivers both classroom and live virtual courses. His areas of expertise are Oracle/Hyperion Essbase, Oracle Hyperion Planning and Hyperion Web Analysis.  

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  • Trigger Happy

    - by Tim Dexter
    Its been a while, I know, we’ll say no more OK? I’ll just write …In the latest BIP 11.1.1.6 release and if I’m really honest; the release before this (we'll call it dot 5 for brevity.) The boys and gals in the engine room have been real busy enhancing BIP with some new functionality. Those of you that use the scheduling engine in OBIEE may already know and use the ‘conditional scheduling’ feature. This allows you to be more intelligent about what reports get run and sent to folks on a scheduled basis. You create a ‘trigger’ analysis (answer) that is executed at schedule time prior to the main report. When the schedule rolls around, the trigger is run, if it returns rows, then the main report is run and delivered. If there are no rows returned, then the main report is not run. Useful right? Your users are not bombarded with 20 reports in their inbox every week that they need to wade throu. They get a handful that they know they need to look at. If you ensure you use conditional formatting in the report then they can find the anomalous data in the reports very quickly and move on to the rest of their day more quickly. You could even think of OBIEE as a virtual team member, scouring the data on your behalf 24/7 and letting you know when its found an issue.BI Publisher, wanting the team t-shirt and the khaki pants, has followed suit. You can now set up ‘triggers’ for it to execute before it runs the main report. Just like its big brother, if the scheduled report trigger returns rows of data; it then executes the main report. Otherwise, the report is skipped until the next schedule time rolls around. Sound familiar?BIP differs a little, in that you only need to construct a query to act as the trigger rather than a complete report. Let assume we have a monthly wage by department report on a schedule. We only want to send the report to managers if their departmental wages reach and/or exceed a certain amount. The toughest part about this is coming up with the SQL to test the business rule you want to implement. For my example, its not that tough: select d.department_name, sum(e.salary) as wage_total from employees e, departments d where d.department_id = e.department_id group by d.department_name having sum(e.salary) > 230000 We're looking for departments where the wage cost is greater than 230,000 Dexter Dollars! With a bit of messing I found out you can parametrize the query. Users can then set a value at schedule time if they need to. To create the trigger is straightforward enough. You can create multiple triggers for users to select at schedule time. Notice I also used a parameter in the query, :wamount. Note the matching parameter in the tree on the left. You also dont need to return multiple columns, one is fine, the key is if there are rows returned. You can build the rest of your report as usual. At scheduling time the Schedule tab has a bit more on it. If your users want to set the trigger, they check the Use Trigger box. The page will then pop fields to pick the appropriate trigger they want to use, even a trigger on another data model if needed. Note it will also ask for the parameter value associated with the trigger. At this point you should note that the data model does not make a distinction between trigger and data model (extract) parameters. So users will see the parameters on the General and Schedule tabs. If per chance you do need to just have a trigger parameters. You can just hide them from the report using the Parameters popup in the report designer, just un-check the 'Show' box I have tested the opposite case where you do not want main report parameters seen in the trigger section. BIP handles that for you! Once the report hits its allotted schedule time, the trigger is executed. Based on the results the report will either run or be 'skipped.' Now, you have a smarter scheduler that will only deliver reports when folks need to see them and take action on the contents. More official info here for developers and here for users.

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  • Kamal Osman Jamjoom on deploying Oracle Retail solutions

    - by user801960
    Kamal Osman Jamjoom Group (KOJ) is one of the most established retail groups in the Middle East operating over 500 stores, six franchise brands and two highly successful private labels. KOJ’s Chief Financial Officer and Group Financial Director, Richard Winsor, recently presented at the Oracle Retail Industry Day in Dubai and took some time to share with us his experiences of implementing and using Oracle Retail. Having first gone live with Oracle Retail in March 2008, KOJ has used, upgraded and added to their Oracle Retail foundation, most recently deploying Oracle Retail Planning applications. The business has seen strong benefits around consistency of data, low integration costs and scalability, particularly in supporting its rapid expansion programme around the region. Take a look at Richard’s advice for retailers looking to deploy Oracle Retail and how they can benefit from the KOJ implementation programme.

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  • John Hitchcock of Pace Describes the Oracle Agile PLM Customer Experience

    John Hitchcock, Senior Manager of Configuration Management at Pace (formerly 2Wire, Inc.), sat down for an interview during Oracle's Innovation Summit with Kerrie Foy, Manager of PLM Product Marketing at Oracle. Learn why his organization upgraded to the latest version of Agile and expanded the footprint to achieve impressive savings and productivity gains across the global, networked product value-chain.

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  • The Birth of a Method - Where did OUM come from?

    - by user702549
    It seemed fitting to start this blog entry with the OUM vision statement. The vision for the Oracle® Unified Method (OUM) is to support the entire Enterprise IT lifecycle, including support for the successful implementation of every Oracle product.  Well, it’s that time of year again; we just finished testing and packaging OUM 5.6.  It will be released for general availability to qualifying customers and partners this month.  Because of this, I’ve been reflecting back on how the birth of Oracle’s Unified method - OUM came about. As the Release Director of OUM, I’ve been honored to package every method release.  No, maybe you’d say it’s not so special.  Of course, anyone can use packaging software to create an .exe file.  But to me, it is pretty special, because so many people work together to make each release come about.  The rich content that results is what makes OUM’s history worth talking about.   To me, professionally speaking, working on OUM, well it’s been “a labor of love”.  My youngest child was just 8 years old when OUM was born, and she’s now in High School!  Watching her grow and change has been fascinating, if you ask her, she’s grown up hearing about OUM.  My son would often walk into my home office and ask “How is OUM today, Mom?”  I am one of many people that take care of OUM, and have watched the method “mature” over these last 6 years.  Maybe that makes me a "Method Mom" (someone in one of my classes last year actually said this outloud) but there are so many others who collaborate and care about OUM Development. I’ve thought about writing this blog entry for a long time just to reflect on how far the Method has come. Each release, as I prepare the OUM Contributors list, I see how many people’s experience and ideas it has taken to create this wealth of knowledge, process and task guidance as well as templates and examples.  If you’re wondering how many people, just go into OUM select the resources button on the top of most pages of the method, and on that resources page click the ABOUT link. So now back to my nostalgic moment as I finished release 5.6 packaging.  I reflected back, on all the things that happened that cause OUM to become not just a dream but to actually come to fruition.  Here are some key conditions that make it possible for each release of the method: A vision to have one method instead of many methods, thereby focusing on deeper, richer content People within Oracle’s consulting Organization  willing to contribute to OUM providing Subject Matter Experts who are willing to write down and share what they know. Oracle’s continued acquisition of software companies, the need to assimilate high quality existing materials from these companies The need to bring together people from very different backgrounds and provide a common language to support Oracle Product implementations that often involve multiple product families What came first, and then what was the strategy? Initially OUM 4.0 was based on Oracle’s J2EE Custom Development Method (JCDM), it was a good “backbone”  (work breakdown structure) it was Unified Process based, and had good content around UML as well as custom software development.  But it needed to be extended in order to achieve the OUM Vision. What happened after that was to take in the “best of the best”, the legacy and acquired methods were scheduled for assimilation into OUM, one release after another.  We incrementally built OUM.  We didn’t want to lose any of the expertise that was reflected in AIM (Oracle’s legacy Application Implementation Method), Compass (People Soft’s Application implementation method) and so many more. When was OUM born? OUM 4.1 published April 30, 2006.  This release allowed Oracles Advanced Technology groups to begin the very first implementations of Fusion Middleware.  In the early days of the Method we would prepare several releases a year.  Our iterative release development cycle began and continues to be refined with each Method release.  Now we typically see one major release each year. The OUM release development cycle is not unlike many Oracle Implementation projects in that we need to gather requirements, prioritize, prepare the content, test package and then go production.  Typically we develop an OUM release MoSCoW (must have, should have, could have, and won’t have) right after the prior release goes out.   These are the high level requirements.  We break the timeframe into increments, frequent checkpoints that help us assess the content and progress is measured through frequent checkpoints.  We work as a team to prioritize what should be done in each increment. Yes, the team provides the estimates for what can be done within a particular increment.  We sometimes have Method Development workshops (physically or virtually) to accelerate content development on a particular subject area, that is where the best content results. As the written content nears the final stages, it goes through edit and evaluation through peer reviews, and then moves into the release staging environment.  Then content freeze and testing of the method pack take place.  This iterative cycle is run using the OUM artifacts that make sense “fit for purpose”, project plans, MoSCoW lists, Test plans are just a few of the OUM work products we use on a Method Release project. In 2007 OUM 4.3, 4.4 and 4.5 were published.  With the release of 4.5 our Custom BI Method (Data Warehouse Method FastTrack) was assimilated into OUM.  These early releases helped us align Oracle’s Unified method with other industry standards Then in 2008 we made significant changes to the OUM “Backbone” to support Applications Implementation projects with that went to the OUM 5.0 release.  Now things started to get really interesting.  Next we had some major developments in the Envision focus area in the area of Enterprise Architecture.  We acquired some really great content from the former BEA, Liquid Enterprise Method (LEM) along with some SMEs who were willing to work at bringing this content into OUM.  The Service Oriented Architecture content in OUM is extensive and can help support the successful implementation of Fusion Middleware, as well as Fusion Applications. Of course we’ve developed a wealth of OUM training materials that work also helps to improve the method content.  It is one thing to write “how to”, and quite another to be able to teach people how to use the materials to improve the success of their projects.  I’ve learned so much by teaching people how to use OUM. What's next? So here toward the end of 2012, what’s in store in OUM 5.6, well, I’m sure you won’t be surprised the answer is Cloud Computing.   More details to come in the next couple of weeks!  The best part of being involved in the development of OUM is to see how many people have “adopted” OUM over these six years, Clients, Partners, and Oracle Consultants.  The content just gets better with each release.   I’d love to hear your comments on how OUM has evolved, and ideas for new content you’d like to see in the upcoming releases.

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  • Windows Azure Service Bus Scatter-Gather Implementation

    - by Alan Smith
    One of the more challenging enterprise integration patterns that developers may wish to implement is the Scatter-Gather pattern. In this article I will show the basic implementation of a scatter-gather pattern using the topic-subscription model of the windows azure service bus. I’ll be using the implementation in demos, and also as a lab in my training courses, and the pattern will also be included in the next release of my free e-book the “Windows Azure Service Bus Developer Guide”. The Scatter-Gather pattern answers the following scenario. How do you maintain the overall message flow when a message needs to be sent to multiple recipients, each of which may send a reply? Use a Scatter-Gather that broadcasts a message to multiple recipients and re-aggregates the responses back into a single message. The Enterprise Integration Patterns website provides a description of the Scatter-Gather pattern here.   The scatter-gather pattern uses a composite of the publish-subscribe channel pattern and the aggregator pattern. The publish-subscribe channel is used to broadcast messages to a number of receivers, and the aggregator is used to gather the response messages and aggregate them together to form a single message. Scatter-Gather Scenario The scenario for this scatter-gather implementation is an application that allows users to answer questions in a poll based voting scenario. A poll manager application will be used to broadcast questions to users, the users will use a voting application that will receive and display the questions and send the votes back to the poll manager. The poll manager application will receive the users’ votes and aggregate them together to display the results. The scenario should be able to scale to support a large number of users.   Scatter-Gather Implementation The diagram below shows the overall architecture for the scatter-gather implementation.       Messaging Entities Looking at the scatter-gather pattern diagram it can be seen that the topic-subscription architecture is well suited for broadcasting a message to a number of subscribers. The poll manager application can send the question messages to a topic, and each voting application can receive the question message on its own subscription. The static limit of 2,000 subscriptions per topic in the current release means that 2,000 voting applications can receive question messages and take part in voting. The vote messages can then be sent to the poll manager application using a queue. The voting applications will send their vote messages to the queue, and the poll manager will receive and process the vote messages. The questions topic and answer queue are created using the Windows Azure Developer Portal. Each instance of the voting application will create its own subscription in the questions topic when it starts, allowing the question messages to be broadcast to all subscribing voting applications. Data Contracts Two simple data contracts will be used to serialize the questions and votes as brokered messages. The code for these is shown below.   [DataContract] public class Question {     [DataMember]     public string QuestionText { get; set; } }     To keep the implementation of the voting functionality simple and focus on the pattern implementation, the users can only vote yes or no to the questions.   [DataContract] public class Vote {     [DataMember]     public string QuestionText { get; set; }       [DataMember]     public bool IsYes { get; set; } }     Poll Manager Application The poll manager application has been implemented as a simple WPF application; the user interface is shown below. A question can be entered in the text box, and sent to the topic by clicking the Add button. The topic and subscriptions used for broadcasting the messages are shown in a TreeView control. The questions that have been broadcast and the resulting votes are shown in a ListView control. When the application is started any existing subscriptions are cleared form the topic, clients are then created for the questions topic and votes queue, along with background workers for receiving and processing the vote messages, and updating the display of subscriptions.   public MainWindow() {     InitializeComponent();       // Create a new results list and data bind it.     Results = new ObservableCollection<Result>();     lsvResults.ItemsSource = Results;       // Create a token provider with the relevant credentials.     TokenProvider credentials =         TokenProvider.CreateSharedSecretTokenProvider         (AccountDetails.Name, AccountDetails.Key);       // Create a URI for the serivce bus.     Uri serviceBusUri = ServiceBusEnvironment.CreateServiceUri         ("sb", AccountDetails.Namespace, string.Empty);       // Clear out any old subscriptions.     NamespaceManager = new NamespaceManager(serviceBusUri, credentials);     IEnumerable<SubscriptionDescription> subs =         NamespaceManager.GetSubscriptions(AccountDetails.ScatterGatherTopic);     foreach (SubscriptionDescription sub in subs)     {         NamespaceManager.DeleteSubscription(sub.TopicPath, sub.Name);     }       // Create the MessagingFactory     MessagingFactory factory = MessagingFactory.Create(serviceBusUri, credentials);       // Create the topic and queue clients.     ScatterGatherTopicClient =         factory.CreateTopicClient(AccountDetails.ScatterGatherTopic);     ScatterGatherQueueClient =         factory.CreateQueueClient(AccountDetails.ScatterGatherQueue);       // Start the background worker threads.     VotesBackgroundWorker = new BackgroundWorker();     VotesBackgroundWorker.DoWork += new DoWorkEventHandler(ReceiveMessages);     VotesBackgroundWorker.RunWorkerAsync();       SubscriptionsBackgroundWorker = new BackgroundWorker();     SubscriptionsBackgroundWorker.DoWork += new DoWorkEventHandler(UpdateSubscriptions);     SubscriptionsBackgroundWorker.RunWorkerAsync(); }     When the poll manager user nters a question in the text box and clicks the Add button a question message is created and sent to the topic. This message will be broadcast to all the subscribing voting applications. An instance of the Result class is also created to keep track of the votes cast, this is then added to an observable collection named Results, which is data-bound to the ListView control.   private void btnAddQuestion_Click(object sender, RoutedEventArgs e) {     // Create a new result for recording votes.     Result result = new Result()     {         Question = txtQuestion.Text     };     Results.Add(result);       // Send the question to the topic     Question question = new Question()     {         QuestionText = result.Question     };     BrokeredMessage msg = new BrokeredMessage(question);     ScatterGatherTopicClient.Send(msg);       txtQuestion.Text = ""; }     The Results class is implemented as follows.   public class Result : INotifyPropertyChanged {     public string Question { get; set; }       private int m_YesVotes;     private int m_NoVotes;       public event PropertyChangedEventHandler PropertyChanged;       public int YesVotes     {         get { return m_YesVotes; }         set         {             m_YesVotes = value;             NotifyPropertyChanged("YesVotes");         }     }       public int NoVotes     {         get { return m_NoVotes; }         set         {             m_NoVotes = value;             NotifyPropertyChanged("NoVotes");         }     }       private void NotifyPropertyChanged(string prop)     {         if(PropertyChanged != null)         {             PropertyChanged(this, new PropertyChangedEventArgs(prop));         }     } }     The INotifyPropertyChanged interface is implemented so that changes to the number of yes and no votes will be updated in the ListView control. Receiving the vote messages from the voting applications is done asynchronously, using a background worker thread.   // This runs on a background worker. private void ReceiveMessages(object sender, DoWorkEventArgs e) {     while (true)     {         // Receive a vote message from the queue         BrokeredMessage msg = ScatterGatherQueueClient.Receive();         if (msg != null)         {             // Deserialize the message.             Vote vote = msg.GetBody<Vote>();               // Update the results.             foreach (Result result in Results)             {                 if (result.Question.Equals(vote.QuestionText))                 {                     if (vote.IsYes)                     {                         result.YesVotes++;                     }                     else                     {                         result.NoVotes++;                     }                     break;                 }             }               // Mark the message as complete.             msg.Complete();         }       } }     When a vote message is received, the result that matches the vote question is updated with the vote from the user. The message is then marked as complete. A second background thread is used to update the display of subscriptions in the TreeView, with a dispatcher used to update the user interface. // This runs on a background worker. private void UpdateSubscriptions(object sender, DoWorkEventArgs e) {     while (true)     {         // Get a list of subscriptions.         IEnumerable<SubscriptionDescription> subscriptions =             NamespaceManager.GetSubscriptions(AccountDetails.ScatterGatherTopic);           // Update the user interface.         SimpleDelegate setQuestion = delegate()         {             trvSubscriptions.Items.Clear();             TreeViewItem topicItem = new TreeViewItem()             {                 Header = AccountDetails.ScatterGatherTopic             };               foreach (SubscriptionDescription subscription in subscriptions)             {                 TreeViewItem subscriptionItem = new TreeViewItem()                 {                     Header = subscription.Name                 };                 topicItem.Items.Add(subscriptionItem);             }             trvSubscriptions.Items.Add(topicItem);               topicItem.ExpandSubtree();         };         this.Dispatcher.BeginInvoke(DispatcherPriority.Send, setQuestion);           Thread.Sleep(3000);     } }       Voting Application The voting application is implemented as another WPF application. This one is more basic, and allows the user to vote “Yes” or “No” for the questions sent by the poll manager application. The user interface for that application is shown below. When an instance of the voting application is created it will create a subscription in the questions topic using a GUID as the subscription name. The application can then receive copies of every question message that is sent to the topic. Clients for the new subscription and the votes queue are created, along with a background worker to receive the question messages. The voting application is set to receiving mode, meaning it is ready to receive a question message from the subscription.   public MainWindow() {     InitializeComponent();       // Set the mode to receiving.     IsReceiving = true;       // Create a token provider with the relevant credentials.     TokenProvider credentials =         TokenProvider.CreateSharedSecretTokenProvider         (AccountDetails.Name, AccountDetails.Key);       // Create a URI for the serivce bus.     Uri serviceBusUri = ServiceBusEnvironment.CreateServiceUri         ("sb", AccountDetails.Namespace, string.Empty);       // Create the MessagingFactory     MessagingFactory factory = MessagingFactory.Create(serviceBusUri, credentials);       // Create a subcription for this instance     NamespaceManager mgr = new NamespaceManager(serviceBusUri, credentials);     string subscriptionName = Guid.NewGuid().ToString();     mgr.CreateSubscription(AccountDetails.ScatterGatherTopic, subscriptionName);       // Create the subscription and queue clients.     ScatterGatherSubscriptionClient = factory.CreateSubscriptionClient         (AccountDetails.ScatterGatherTopic, subscriptionName);     ScatterGatherQueueClient =         factory.CreateQueueClient(AccountDetails.ScatterGatherQueue);       // Start the background worker thread.     BackgroundWorker = new BackgroundWorker();     BackgroundWorker.DoWork += new DoWorkEventHandler(ReceiveMessages);     BackgroundWorker.RunWorkerAsync(); }     I took the inspiration for creating the subscriptions in the voting application from the chat application that uses topics and subscriptions blogged by Ovais Akhter here. The method that receives the question messages runs on a background thread. If the application is in receive mode, a question message will be received from the subscription, the question will be displayed in the user interface, the voting buttons enabled, and IsReceiving set to false to prevent more questing from being received before the current one is answered.   // This runs on a background worker. private void ReceiveMessages(object sender, DoWorkEventArgs e) {     while (true)     {         if (IsReceiving)         {             // Receive a question message from the topic.             BrokeredMessage msg = ScatterGatherSubscriptionClient.Receive();             if (msg != null)             {                 // Deserialize the message.                 Question question = msg.GetBody<Question>();                   // Update the user interface.                 SimpleDelegate setQuestion = delegate()                 {                     lblQuestion.Content = question.QuestionText;                     btnYes.IsEnabled = true;                     btnNo.IsEnabled = true;                 };                 this.Dispatcher.BeginInvoke(DispatcherPriority.Send, setQuestion);                 IsReceiving = false;                   // Mark the message as complete.                 msg.Complete();             }         }         else         {             Thread.Sleep(1000);         }     } }     When the user clicks on the Yes or No button, the btnVote_Click method is called. This will create a new Vote data contract with the appropriate question and answer and send the message to the poll manager application using the votes queue. The user voting buttons are then disabled, the question text cleared, and the IsReceiving flag set to true to allow a new message to be received.   private void btnVote_Click(object sender, RoutedEventArgs e) {     // Create a new vote.     Vote vote = new Vote()     {         QuestionText = (string)lblQuestion.Content,         IsYes = ((sender as Button).Content as string).Equals("Yes")     };       // Send the vote message.     BrokeredMessage msg = new BrokeredMessage(vote);     ScatterGatherQueueClient.Send(msg);       // Update the user interface.     lblQuestion.Content = "";     btnYes.IsEnabled = false;     btnNo.IsEnabled = false;     IsReceiving = true; }     Testing the Application In order to test the application, an instance of the poll manager application is started; the user interface is shown below. As no instances of the voting application have been created there are no subscriptions present in the topic. When an instance of the voting application is created the subscription will be displayed in the poll manager. Now that a voting application is subscribing, a questing can be sent from the poll manager application. When the message is sent to the topic, the voting application will receive the message and display the question. The voter can then answer the question by clicking on the appropriate button. The results of the vote are updated in the poll manager application. When two more instances of the voting application are created, the poll manager will display the new subscriptions. More questions can then be broadcast to the voting applications. As the question messages are queued up in the subscription for each voting application, the users can answer the questions in their own time. The vote messages will be received by the poll manager application and aggregated to display the results. The screenshots of the applications part way through voting are shown below. The messages for each voting application are queued up in sequence on the voting application subscriptions, allowing the questions to be answered at different speeds by the voters.

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  • What's New in Oracle's EPM System?

    - by jmorourke
    Oracle’s EPM System R11.1.2.2  is now generally available to customers and partners on the download center.  Although the release number doesn’t sound significant, this is a major release of Oracle’s Hyperion EPM Suite with new modules as well as significant enhancements across the suite.  This release was announced back on April 4th as part of Oracle’s Business Analytics Strategy launch, so analytics is a key aspect of the release.  But the three biggest pieces of news in this release are Oracle Hyperion Planning support for the Exalytics In-Memory Machine, the new Project Financial Planning Application and the new Account Reconciliations Manager module. The Oracle Exalytics In-Memory Machine was announced back in October 2011, at Oracle OpenWorld.  It’s the latest installment from Oracle in a line of engineered systems that combine Oracle Sun hardware, with Oracle database and application technologies – in solutions that are designed to provide high scalability and performance for specific tasks.  Exalytics is the first engineered system specifically designed for high performance analytics.  Running in-memory versions of Oracle Essbase, as well as the Oracle TimesTen database and Oracle BI tools, Exalytics provides speed of thought response times for complex analytic processes with advanced visualizations.  Early adopter customers have achieved 5X to 100X faster interactivity and 6X to 10X faster planning cycles.  Hyperion Planning running with Oracle Exalytics will support enterprise-wide planning, budgeting and forecasting with more detailed data, with hundreds to thousands of users across an organization getting speed of thought performance. The new Hyperion Project Financial Planning application delivered with EPM 11.1.2.2 is also great news for Oracle customers.  This application follows on the heels of other special-purpose planning applications that Oracle has delivered for Workforce and Capital Asset planning.  It allows Project Managers to identify project-related expenses and revenues, plan and propose new projects, and track results over time. Finance Managers can evaluate and compare different projects, manage the funding process, monitor and report the actual financial results and impacts of projects and project portfolios. This new application is applicable to capital projects, contract projects and indirect projects like IT and HR projects across all industries.  This application is a great complement to existing Project Management applications, and helps bridge the gap between these applications, and the financial planning and budgeting process. Account reconciliations has to be one of the biggest bottlenecks and risks in the financial close and reporting process, and many organizations rely on spreadsheets and manual processes to perform this critical process.  To help address this problem, Oracle developed an Account Reconciliation Manager module that is being delivered as part of Oracle Hyperion Financial Close Management.   This module helps automate and streamline account reconciliations and eliminates the chances for errors, omissions and fraud.  But unlike standalone account reconciliation packages, it’s integrated with the rest of the Oracle Hyperion Financial Close suite, and can integrate balances from any source system.  This can help alleviate a major bottleneck in the financial close process, increase accuracy and reduce risk, and can complement existing investments in Hyperion Financial Management, as well as Oracle and non-Oracle transaction processing systems. Other enhancements in this release include an enhanced Web 2.0 interface for Hyperion Planning and Hyperion Financial Management (HFM), configurable dimensionality in HFM, new Predictive Planning feature in Hyperion Planning, new Detailed Profitability feature in Hyperion Profitability and Cost Management, new Smart View interface for Hyperion Strategic Finance, and integration of the Hyperion applications with JD Edwards Financials. For more information about Oracle EPM System R11.1.2.2 check out the links below: Press Release:  http://www.oracle.com/us/corporate/press/1575775 Product Information on O.com:  http://www.oracle.com/us/solutions/business-analytics/overview/index.html Product Information on OTN:  http://www.oracle.com/technetwork/middleware/epm/downloads/index.html Webcast Replay:  http://www.oracle.com/us/go/index.html?Src=7317510&Act=65&pcode=WWMK11054701MPP046 Please contact me if you have any questions or need additional information – [email protected]

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  • Oracle Exadata X3 announcement at Oracle Openworld

    - by Javier Puerta
    Oracle Announces Oracle Exadata X3 Database In-Memory MachineOracle Press ReleaseFourth Generation Exadata X3 Systems are Ideal for High-End OLTP, Large Data Warehouses, and Database Clouds; Eighth-Rack Configuration Offers New Low-Cost Entry Point During his opening keynote address at Oracle OpenWorld, Oracle CEO, Larry Ellison announced the Oracle Exadata X3 Database In-Memory Machine - the latest generation of its Oracle Exadata Database Machines. The Oracle Exadata X3 Database In-Memory Machine is a key component of the Oracle Cloud. Oracle Exadata X3-2 Database In-Memory Machine and Oracle Exadata X3-8 Database In-Memory Machine can store up to hundreds of Terabytes of compressed user data in Flash and RAM memory, virtually eliminating the performance overhead of reads and writes to slow disk drives, making Exadata X3 systems the ideal database platforms for the varied and unpredictable workloads of cloud computing. In order to realize the highest performance at the lowest cost, the Oracle Exadata X3 Database In-Memory Machine implements a mass memory hierarchy that automatically moves all active data into Flash and RAM memory, while keeping less active data on low-cost disks. With a new Eighth-Rack configuration, the Oracle Exadata X3-2 Database In-Memory Machine delivers a cost-effective entry point for smaller workloads, testing, development and disaster recovery systems, and is a fully redundant system that can be used with mission critical applications. Detailed info at Oracle Exadata Database Machine

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  • Podcast: Oracle Introduces Oracle Communications Data Model

    - by kimberly.billings
    I recently sat down with Tony Velcich from Oracle's Communications Product Management team to learn more about the new Oracle Communications Data Model (OCDM). OCDM is a standards-based data model for Oracle Database that helps communications service providers jumpstart data warehouse and business intelligence initiatives to realize a fast return on investment by reducing implementation time and costs. Listen to the podcast. var gaJsHost = (("https:" == document.location.protocol) ? "https://ssl." : "http://www."); document.write(unescape("%3Cscript src='" + gaJsHost + "google-analytics.com/ga.js' type='text/javascript'%3E%3C/script%3E")); try { var pageTracker = _gat._getTracker("UA-13185312-1"); pageTracker._trackPageview(); } catch(err) {}

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  • SMART Technologies E-Business Suite Release 12 Success

    Get smart about E-Business Suite Release 12 implementation with this customer success story. Hear Mike Battistel, VP Information Systems – SMART Technologies, discuss why they selected E-Business Suite Release 12, the implementation process, what benefits they have gained and lessons learned along the way. SMART Technologies is both the industry pioneer and market-segment leader in easy-to-use interactive whiteboards and other group collaboration tools.

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  • Exploring MDS Explorer by Mark Nelson

    - by JuergenKress
    Recently, I posted about my colleague Olivier’s MDS Explorer tool, which is a great way to get a look inside your MDS repository. I have been playing around with it a little bit, nothing much really, just some cosmetic stuff, but you might like to take a look at it. I made it format the documents nicely with proper indentation, and with line numbers and a nicer editor. It also will warn you if you are about to open a large document so that you know it has not crashed, but that you just have to be patient. And I added some icons and stuff. There is even a nice Dora the Explorer picture hiding in there for those who care to look for it . Read the full article here. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Technorati Tags: MDS Explorerer,IDM,SOA Community,Oracle SOA,Oracle BPM,BPM,Community,OPN,Jürgen Kress,Mark Nelson

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  • Is Financial Inclusion an Obligation or an Opportunity for Banks?

    - by tushar.chitra
    Why should banks care about financial inclusion? First, the statistics, I think this will set the tone for this blog post. There are close to 2.5 billion people who are excluded from the banking stream and out of this, 2.2 billion people are from the continents of Africa, Latin America and Asia (McKinsey on Society: Global Financial Inclusion). However, this is not just a third-world phenomenon. According to Federal Deposit Insurance Corp (FDIC), in the US, post 2008 financial crisis, one family out of five has either opted out of the banking system or has been moved out (American Banker). Moving this huge unbanked population into mainstream banking is both an opportunity and a challenge for banks. An obvious opportunity is the significant untapped customer base that banks can target, so is the positive brand equity a bank can build by fulfilling its social responsibilities. Also, as banks target the cost-conscious unbanked customer, they will be forced to look at ways to offer cost-effective products and services, necessitating technology upgrades and innovations. However, cost is not the only hurdle in increasing the adoption of banking services. The potential users need to be convinced of the benefits of banking and banks will also face stiff competition from unorganized players. Finally, the banks will have to believe in the viability of this business opportunity, and not treat financial inclusion as an obligation. In what ways can banks target the unbanked For financial inclusion to be a success, banks should adopt innovative business models to develop products that address the stated and unstated needs of the unbanked population and also design delivery channels that are cost effective and viable in the long run. Through business correspondents and facilitators In rural and remote areas, one of the major hurdles in increasing banking penetration is connectivity and accessibility to banking services, which makes last mile inclusion a daunting challenge. To address this, banks can avail the services of business correspondents or facilitators. This model allows banks to establish greater connectivity through a trusted and reliable intermediary. In India, for instance, banks can leverage the local Kirana stores (the mom & pop stores) to service rural and remote areas. With a supportive nudge from the central bank, the commercial banks can enlist these shop owners as business correspondents to increase their reach. Since these neighborhood stores are acquainted with the local population, they can help banks manage the KYC norms, besides serving as a conduit for remittance. Banks also have an opportunity over a period of time to cross-sell other financial products such as micro insurance, mutual funds and pension products through these correspondents. To exercise greater operational control over the business correspondents, banks can also adopt a combination of branch and business correspondent models to deliver financial inclusion. Through mobile devices According to a 2012 world bank report on financial inclusion, out of a world population of 7 billion, over 5 billion or 70% have mobile phones and only 2 billion or 30% have a bank account. What this means for banks is that there is scope for them to leverage this phenomenal growth in mobile usage to serve the unbanked population. Banks can use mobile technology to service the basic banking requirements of their customers with no frills accounts, effectively bringing down the cost per transaction. As I had discussed in my earlier post on mobile payments, though non-traditional players have taken the lead in P2P mobile payments, banks still hold an edge in terms of infrastructure and reliability. Through crowd-funding According to the Crowdfunding Industry Report by Massolution, the global crowdfunding industry raised $2.7 billion in 2012, and is projected to grow to $5.1 billion in 2013. With credit policies becoming tighter and banks becoming more circumspect in terms of loan disbursals, crowdfunding has emerged as an alternative channel for lending. Typically, these initiatives target the unbanked population by offering small loans that are unviable for larger banks. Though a significant proportion of crowdfunding initiatives globally are run by non-banking institutions, banks are also venturing into this space. The next step towards inclusive finance Banks by themselves cannot make financial inclusion a success. There is a need for a whole ecosystem that is supportive of this mission. The policy makers, that include the regulators and government bodies, must be in sync, the IT solution providers must put on their thinking caps to come out with innovative products and solutions, communication channels such as internet and mobile need to expand their reach, and the media and the public need to play an active part. The other challenge for financial inclusion is from the banks themselves. While it is true that financial inclusion will unleash a hitherto hugely untapped market, the normal banking model may be found wanting because of issues such as flexibility, convenience and reliability. The business will be viable only when there is a focus on increasing the usage of existing infrastructure and that is possible when the banks can offer the entire range of products and services to the large number of users of essential banking services. Apart from these challenges, banks will also have to quickly master and replicate the business model to extend their reach to the remotest regions in their respective geographies. They will need to ensure that the transactions deliver a viable business benefit to the bank. For tapping cross-sell opportunities, banks will have to quickly roll-out customized and segment-specific products. The bank staff should be brought in sync with the business plan by convincing them of the viability of the business model and the need for a business correspondent delivery model. Banks, in collaboration with the government and NGOs, will have to run an extensive financial literacy program to educate the unbanked about the benefits of banking. Finally, with the growing importance of retail banking and with many unconventional players eyeing the opportunity in payments and other lucrative areas of banking, banks need to understand the importance of micro and small branches. These micro and small branches can help banks increase their presence without a huge cost burden, provide bankers an opportunity to cross sell micro products and offer a window of opportunity for the large non-banked population to transact without any interference from intermediaries. These branches can also help diminish the role of the unorganized financial sector, such as local moneylenders and unregistered credit societies. This will also help banks build a brand awareness and loyalty among the users, which by itself has a cascading effect on the business operations, especially among the rural and un-banked centers. In conclusion, with the increasingly competitive banking sector facing frequent slowdowns and downturns, the unbanked population presents a huge opportunity for banks to enhance their customer base and fulfill their social responsibility.

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  • 7 Reasons for Abandonment in eCommerce and the need for Contextual Support by JP Saunders

    - by Tuula Fai
    Shopper confidence, or more accurately the lack thereof, is the bane of the online retailer. There are a number of questions that influence whether a shopper completes a transaction, and all of those attributes revolve around knowledge. What products are available? What products are on offer? What would be the cost of the transaction? What are my options for delivery? In general, most online businesses do a good job of answering basic questions around the products as the shopper engages in the online journey, navigating the product catalog and working through the checkout process. The needs that are harder to address for the shopper are those that are less concerned with product specifics and more concerned with deciding whether the transaction met their needs and delivered value. A recent study by the Baymard Institute [1] finds that more than 60% of ecommerce site visitors will abandon their shopping cart. The study also identifies seven reasons for abandonment out of the commerce process [2]. Most of those reasons come down to poor usability within the commerce experience. Distractions. External distractions within the shopper’s external environment (TV, Children, Pets, etc.) or distractions on the eCommerce page can drive shopper abandonment. Ideally, the selection and check-out process should be straightforward. One common distraction is to drive the shopper away from the task at hand through pop-ups or re-directs. The shopper engaging with support information in the checkout process should not be directed away from the page to consume support. Though confidence may improve, the distraction also means abandonment may increase. Poor Usability. When the experience gets more complicated, buyer’s remorse can set in. While knowledge drives confidence, a lack of understanding erodes it. Therefore it is important that the commerce process is streamlined. In some cases, the number of clicks to complete a purchase is lengthy and unavoidable. In these situations, it is vital to ensure that the complexity of your experience can be explained with contextual support to avoid abandonment. If you can illustrate the solution to a complex action while the user is engaged in that action and address customer frustrations with your checkout process before they arise, you can decrease abandonment. Fraud. The perception of potential fraud can be enough to deter a buyer. Does your site look credible? Can shoppers trust your brand? Providing answers on the security of your experience and the levels of protection applied to profile information may play as big a role in ensuring the sale, as does the support you provide on the product offerings and purchasing process. Does it fit? If it is a clothing item or oversized furniture item, another common form of abandonment is for the shopper to question whether the item can be worn by the intended user. Providing information on the sizing applied to clothing, physical dimensions, and limitations on delivery/returns of oversized items will also assist the sale. A photo alone of the item will help, as it answers some of those questions, but won’t assuage all customer concerns about sizing and fit. Sometimes the customer doesn’t want to buy. Prospective buyers might be browsing through your catalog to kill time, or just might not have the money to purchase the item! You are unlikely to provide any information in contextual support to increase the likelihood to buy if the shopper already has no intentions of doing so. The customer will still likely abandon. Ensuring that any questions are proactively answered as they browse through your site can only increase their likelihood to return and buy at a future date. Can’t Buy. Errors or complexity at checkout can be another major cause of abandonment. Good contextual support is unlikely to help with severe errors caused by technical issues on your site, but it will have a big impact on customers struggling with complexity in the checkout process and needing a question answered prior to completing the sale. Embedded support within the checkout process to patiently explain how to complete a task will help increase conversion rates. Additional Costs. Tax, shipping and other costs or duties can dramatically increase the cost of the purchase and when unexpected, can increase abandonment, particularly if they can’t be adequately explained. Again, a lack of knowledge erodes confidence in the purchase, and cost concerns in particular, erode the perception of your brand’s trustworthiness. Again, providing information on what costs are additive and why they are being levied can decrease the likelihood that the customer will abandon out of the experience. Knowledge drives confidence and confidence drives conversion. If you’d like to understand best practices in providing contextual customer support in eCommerce to provide your shoppers with confidence, download the Oracle Cloud Service and Oracle Commerce - Contextual Support in Commerce White Paper. This white paper discusses the process of adding customer support, including a suggested process for finding where knowledge has the most influence on your shoppers and practical step-by-step illustrations on how contextual self-service can be added to your online commerce experience. Resources: [1] http://baymard.com/checkout-usability [2] http://baymard.com/blog/cart-abandonment

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  • PHP 5.4 Support: Traits

    - by Ondrej Brejla
    Hi all! Today we would like to intorduce you another new PHP 5.4 feature for NetBeans 7.2 which is called Traits. Note: All PHP 5.4 features are available in your projects after setting Project Properties -> Sources -> PHP Version to PHP 5.4 value, or after choosing the same value during a PHP Project creation (in New Project Wizard). If you don't know, what Traits are, just look at the official documentation, or RFC. So what is that exact Trait support in NetBeans? Syntax is recognized correctly and code completion offers declared, inherited stuff from used traits. Note: Just one thing is not supported yet - resolving name conflicts and aliasing of method names (it means that you will not have these "virtual" names in your code completion). We would like to implement it in some next NetBeans release. Sorry for any inconvenience. That's all for today and as usual, please test it and if you find something strange, don't hesitate to file a new issue (component php, subcomponent Editor). Thanks.

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  • Oracle E-Business Suite Release 12: Upgrading Customizations

    - by Oracle_EBS
    Please consider reviewing the following NEW whitepaper to help with the process of upgrading customizations to Release 12. Upgrading your Customizations to Oracle E-Business Suite Release 12.1 (Note 1435894.1) This document  discusses upgrading Oracle E-Business Suite customizations in the context of the following process: Creating an Inventory of Your Existing Customizations Comparing Customizations to Release 12 Upgrading Customizations Reimplementing Customizations Creating Future Customizations 

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  • Oracle OpenWorld 2012 Tweet Meet!

    - by jgelhaus
    OTN Tweet MeetDo you Tweet? What’s your handle? Ever wanted to meet the faces behind all the tweets from Oracle, partners, and fellow customers? Grab a @__ nametag and join in! Tuesday, October 2, from 4:30 p.m. to 6:30 p.m. at the OTN lounge (you know, that big RED tent between Moscone North and South)!  Come and mingle with fellow tweeters. In addition to great company, Oracle Database experts will be on hand to answer questions.

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  • Only One Month to OpenWorld-San Francisco!

    - by Stephen Slade
    From around the world, the city is expecting 50,000+ guests to flock to this annual extravaganza.  Over 2,000 sessions will focus on Oracle’s latest product offerings, customer case studies, panels of experts and a variety of other hardware, technology, middleware and applications. For those interested  in the latest capabilities delivered by Oracle’s supply chain applications, the ‘Focus-On’ documents are now avaiable to help guide you in your schedule builder. Schedule builder allows the capability to create a personalized agenda for the sessions you wish to attend, such as: Monday October 1, 2012 TIME TITLE LOCATION  3:15 pm –4:15 pm General Session: Supply Chain Management—Strategy, Update, and Roadmap Richard Jewell, Senior Vice President, Applications Development, Oracle Moscone West Level 2 Room 3014 Tuesday October 2, 2012 TIME TITLE LOCATION  10:15 am –11:15 am Oracle Fusion Supply Chain Management: Overview, Strategy, Customer Experiences, and Roadmap Jon Chorley, CSO & VP, Product Strategy, Oracle Moscone West  Level 2 Room 2006 There is an exciting lineup of about 100 supply chain sessions at OpenWorld. Contact your sales rep or Oracle Partner to obtain a copy of the most current Focus-On document, segmented by pillars such as Manufacturing, Maintenance/EAM, Value Chain Planning, Value Chain Execution, Procurement and Agile/Product Lifecycle Management.  They will provide you with a better informed view to schedule your time in San Francisco.

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  • RightNow CX Cloud Service Combined with Oracle Fusion CRM in the Cloud

    - by Richard Lefebvre
    ·        The May 2012 release of Oracle’s RightNow CX Cloud Service, the customer experience suite, is now integrated with Oracle Fusion CRM, helping organizations to achieve sustainable business growth through relevant, cross-channel customer interactions that can increase revenue opportunities and drive organizational efficiencies. Relevant Interactions Build Stronger Customer Relationships ·          Armed with a comprehensive view of all customer interactions across channels, the context and status of these interactions, and an awareness of the customer’s value to the organization, companies can now offer more relevant products and services to customers. ·         Using the combined Oracle RightNow CX Cloud Service and Oracle Fusion CRM solutions, organizations can increase customer retention, drive higher levels of customer advocacy, and increase sales conversion rates with tools designed to: - Provide a complete, cross-channel view of the customer to sales, marketing and service. - Empower sales and service departments to easily collaborate to proactively solve customer issues, using opportunities to provide purchase advice at the right time and with the right solutions. - Allow sales to easily review service history in preparation for sales calls. - Enable agents to understand customer value based upon prior buying habits and existing opportunities. Deeper Insight Enables Targeted, Personalized Opportunities ·          The combination of Oracle RightNow CX Cloud Service and Oracle Fusion CRM allows sales and marketing organizations to simultaneously leverage service interactions from RightNow CX and sales prediction and segmentation capabilities from Fusion Sales. This helps companies to: - Better match products and services to specific customer needs based on customer service history.  - Deliver targeted, personalized interactions intended to help customers derive more value from purchases and to inform future buying decisions. - Identify new opportunities to increase deal size and conversion rates. Supporting Quotes ·         “Every interaction is a relationship opportunity to grow your business. When these interactions are relevant and add value for customers, customers are more likely to trust the relationship and seek purchase advice,” said David Vap, group vice president, Oracle. “This customer trust provides an opportunity to increase customer product adoption and to reduce the cost of customer acquisition, thereby increasing company profitability.” Supporting Resources ·         Oracle Fusion CRM ·         Oracle Fusion Applications ·         Oracle RightNow CX Cloud Service ·         OracleCRM on Facebook ·         OracleCRM on YouTube

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  • PeopleSoft at Alliance 2012 Executive Forum

    - by John Webb
    Guest Posting From Rebekah Jackson This week I jointed over 4,800 Higher Ed and Public Sector customers and partners in Nashville at our annual Alliance conference.   I got lost easily in the hallways of the sprawling Gaylord Opryland Hotel. I carried the resort map with me, and I would still stand for several minutes at a very confusing junction, studying the map and the signage on the walls. Hallways led off in many directions, some with elevators going down here and stairs going up there. When I took a wrong turn I would instantly feel stuck, lose my bearings, and occasionally even have to send out a call for help.    It strikes me that the theme for the Executive Forum this year outlines a less tangible but equally disorienting set of challenges that our higher education customer’s CIOs are facing: Making Decisions at the Intersection of Business Value, Strategic Investment, and Enterprise Technology. The forces acting upon higher education institutions today are not neat, straight-forward decision points, where one can glance to the right, glance to the left, and then quickly choose the best course of action. The operational, technological, and strategic factors that must be considered are complex, interrelated, messy…and the stakes are high. Michael Horn, co-author of “Disrupting Class: How Disruptive Innovation Will Change the Way the World Learns”, set the tone for the day. He introduced the model of disruptive innovation, which grew out of the research he and his colleagues have done on ‘Why Successful Organizations Fail’. Highly simplified, the pattern he shared is that things start out decentralized, take a leap to extreme centralization, and then experience progressive decentralization. Using computers as an example, we started with a slide rule, then developed the computer which centralized in the form of mainframes, and gradually decentralized to mini-computers, desktop computers, laptops, and now mobile devices. According to Michael, you have more computing power in your cell phone than existed on the planet 60 years ago, or was on the first rocket that went to the moon. Applying this pattern to Higher Education means the introduction of expensive and prestigious private universities, followed by the advent of state schools, then by community colleges, and now online education. Michael shared statistics that indicate 50% of students will be taking at least one on line course by 2014…and by some measures, that’s already the case today. The implication is that technology moves from being the backbone of the campus, the IT department’s domain, and pushes into the academic core of the institution. Innovative programs are underway at many schools like Bellevue and BYU Idaho, joined by startups and disruptive new players like the Khan Academy.   This presents both threat and opportunity for higher education institutions, and means that IT decisions cannot afford to be disconnected from the institution’s strategic plan. Subsequent sessions explored this theme.    Theo Bosnak, from Attain, discussed the model they use for assessing the complete picture of an institution’s financial health. Compounding the issue are the dramatic trends occurring in technology and the vendors that provide it. Ovum analyst Nicole Engelbert, shared her insights next and suggested that incremental changes are no longer an option, instead fundamental changes are affecting the landscape of enterprise technology in higher ed.    Nicole closed with her recommendation that institutions focus on the trends in higher education with an eye towards the strategic requirements and business value first. Technology then is the enabler.   The last presentation of the day was from Tom Fisher, Sr. Vice President of Cloud Services at Oracle. Tom runs the delivery arm of the Cloud Services group, and shared his thoughts candidly about his experiences with cloud deployments as well as key issues around managing costs and security in cloud deployments. Okay, we’ve covered a lot of ground at this point, from financials planning, business strategy, and cloud computing, with the possibility that half of the institutions in the US might not be around in their current form 10 years from now. Did I forget to mention that was raised in the morning session? Seems a little hard to believe, and yet Michael Horn made a compelling point. Apparently 100 years ago, 8 of the top 10 education institutions in the world were German. Today, the leading German school is ranked somewhere in the 40’s or 50’s. What will the landscape be 100 years from now? Will there be an institution from China, India, or Brazil in the top 10? As Nicole suggested, maybe US parents will be sending their children to schools overseas much sooner, faced with the ever-increasing costs of a US based education. Will corporations begin to view skill-based certification from an online provider as a viable alternative to a 4 year degree from an accredited institution, fundamentally altering the education industry as we know it?

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  • Quick Poll: Certification Information Preferences

    - by Paul Sorensen
    We're starting a new "quick poll" series so that we can better learn about you - our technical professionals who are either already Oracle certified or working on earning an Oracle credential. We aim to keep them short (~1 minute to answer) so that you'll share your opinion.This week we want to know how you prefer to get your information about Oracle Certification:TAKE THE QUICK POLLNOTE: You can only take the survey once per machine. (if you try a second time it may redirect you to an external website)

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