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• Virtual machine image compatibility between VMware Server and VMware Player

  - by alexandrul

  I'm trying to minimize the number of different product versions used on my PC's both at work and at home. So far I have a mixture of: VMware Server 1.0.7 VMware Server 2.0.2 VMware Player 2.5.3 VMware Player 3.0.0 and I would love to upgrade each product family to the latest version. Since Virtual Machine Mobility Guide is marked as deprecated, can anyone point me to some fresh information about virtual machine compatibility between VMware Player and VMware Server, in order to still be able to move virtual machines back and forth between the mentioned products? Update What I'm looking for is an updated document with virtual machines hardware versions, and the VMware products that are able to use that specific hardware version, so I can know - given the products that are using a specific virtual machine - what is the maximum hardware version that I can update the virtual machine to.

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• Ubuntu web site hosting & free ,tk domain

  - by user5819

  Hello, I am sort of new to web hosting so sorry if I ask bad questions. I have a pc that runs ubuntu I instaled apache and now I host a web site, but I need a domain name so I found out .tk is free. The site works when typing 192.168.1.x in the browser(x= a number) but in dot.tk when I register in ip it whats one that look like 79.117.x.x so thats where I get stuck, I think I managed to make my ip address static but it still looks like 192.168.1.x and I can't put that in because it says: " This IP address is not valid". Why must it have the ip address that looks like 79.117.x.x and won't work with the internal static one and how can I do to host my site with a .tk domain name ? PS: I'm using a cisco router that's connected with computer via a cable.

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• Ghost Image - windows asks for activation on when deployed to VM

  - by Chris Sobolewski

  I have several images created with Ghost Solution Suite (v11 I believe), the images have been in use for a few years now, but I am finally to the point where I have enough time to attempt to virtualize them for easier updates. I am running VMWare and attempting to image the virtual machines with my ghost image files. For my images I am running sysprep with minisetup and using reseal. The image deploys successfully, however when I start the VM for the first time, it demands windows activation. This doesn't happen when I image a physical computer, even a different model with different hardware. The idea of virtualizing my images becomes rather worthless if I am unable to deploy the images without having to activate every time (especially as Microsoft keeps declaring our volume licence key as invalid for activations). Does anyone know why it is asking for activation on a virtual machine, but not a physical PC? How can I prevent this?

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• Can't play blu ray on sony vaio fz

  - by user19455

  Hi. I have a Sony Vaio FZ (VGN-FZ31M) with a blu ray drive. I have just recently purchased the 2001 Space Odissey in blu ray but haven't been able to play on my laptop. When I try to play it with WMP i get this: "Windows Media Player cannot play the DVD. The disc was created in a manner that the Player does not support." and this with VLC: "VLC cannot open MRL. Check log for details." I have once formatted the pc and done a clean install without the sony vaio recovery cd. Is it possible that it is necessary a specific blu ray driver that I have not installed? Thanks.

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• E71 update my music files keep getting disconnected via USB

  - by keisimone

  Previously, i can update my music files using Oviplayer to my E71 Nokia. Now whenever i plug in my E71 i choose PC suite. i go to Oviplayer in my laptop. and i select the mobile phone section and i press the connect button, automatically my phone is disconnected via USB. the alternative is to choose media transfer or media player. The same thing happens. And the connecting screen at Ovi player is like hanged. I have previously transferred songs, but only twice. first time this has happened to me. I do not know why. Please aDVISE.Thank you.

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• Causes of hard crashes on Windows XP and how to debug

  - by Sam Brightman

  I am occasionally seeing hard lockups on XP: totally unresponsive to keyboard/mouse, screen freezes at time of crash, no SSH/VNC possible. Very intermittent, nothing in the logs. I never see a blue screen on any kind of error message. This morning I logged in via VNC, logged out again, 20 minutes later physically sat at PC and it crashed around the time of VNC logout. I tend to suspect video cards in these kind of situations but it's a modern-ish card with modern drivers (one revision back, but this has been happening for 5 revisions or more) and normally would at least see a blue screen I expect. What would you suspect? Where can I look or what can I set up for more information? Bear in mind that this happens about once every 3 or 4 weeks, so extensive logging or intrusive monitoring isn't really an option.

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• Weird routing problems with VPN

  - by Borek

  In our VPN setup I have to add a route to my routing table like this: route add 1.2.3.0 mask 255.255.255.0 172.16.1.1 -p Our internal addresses 1.2.3.x then use 172.16.1.1 as their gateway and both my local internet and work VPN can work at the same time. However, when I disconnect from VPN and reconnect again, I can't ping our servers even though the connection status is "Connected". When I do route print my previously added route is listed but it doesn't seem to work. So I try to execute that 'route add' command again and as expected, it tells me that The route addition failed: The object already exists. But - and that's the point - when I now try to ping our servers again, everything works! So every time, I have to execute this route add command that will fail but fix the issue at the same time. Any ideas what I might be doing wrong? My PC is Windows 7 x64, I am Administrator, UAC is enabled and the command prompt is run with elevated privileges.

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• Using a buffalo wl12-pci-g54s on Debian Linux

  - by Nic Hubbard

  I have a buffalo wl12-pci-g54s wireless card that I want to install in my PC running Debian. I need this so I can move the server to a better location in another room. So, is there an easy way to do this? Some package that I can install and get up and running? Other instructions that I found online have been confusing. I am also using a static IP, so I need to retain that when I make the switch. Thanks!

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• How do I sent an "over-sized" video via my Anrdoid?

  - by Wolfpack'08

  When I try to e-mail my 10-minute videos to my gmail account, but when I try to attach the videos the phone gives me this error: 'File is too large and cannot be attached'. Can't reproduce because my Android is hooked up to USB, but I'll edit-- S3x-- What's any convenient way to upload/send a video without having to get out the USB? Can I do it without using any 3rd-party apps, or at least using safe 3rd-party apps? Youtube is an option, I believe, but I want to have a hard copy on my PC for editing. Attachments are more convenient.

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• Mac claims to have connected to wireless network, but hasn't

  - by Mick

  I am attempting to connect a new mac OSX 10.6.5 laptop to a wireless network (I am a windows expert but a mac novice). It used to connect without problem to the network when I had the security set to "64 bit wep". Now I have changed the security on my belkin router to "WPA-PSK (no server)". I have two PC's and an old mac connecting via the new security setting without problem. Now I have the problem that on the new mac, the wireless icon is indicating a good connection (5 dark bars). Also the network name has a tick next to it on the wireless drop down menu. But I can not view any websites. I can not even connect to the router by typing 192.168.2.1 into a browser address bar. Any ideas where I went wrong?

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• How to install anti-virus without administrative rights?

  - by Rohit

  In situations where the PC has no CD drive and operating a guest account with limited privileges, how to install an anti-virus tool? Malware is not permitting to open any anti-virus vendor's site and also blocking all sites opened via Google that contain the term "online scan". I somehow managed to download through mirror links with a Download Manager as the browser's download was blocked by the malware. But the problem didn't end there. After I downloaded the anti-virus tool, it failed to install because it needed administrative rights. The user didn't know the administrator password. I tried via command line with runas, but it also asks for the administrator password. The OS is Windows XP. How to deal with these type of malwares if there is a scenario that CD drive is not there only Internet is there?

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• Skydrive does not synchronize with one device but synchronizes successfully with another one.

  - by Hobbes

  I have an Outlook id. I also have Skydrive installed on my personal laptop (Windows 7 x64). The folders and files synchronize successfully. Today, I installed Skydrive on my office PC and logged in with the same id as above but it does not synchronize any of my folders or files, other than the default ones. When I view the logs (filename: SkyDrive.exe.reg.2012-08-09-150239.654.log), I see the following entry. 09-17-12,13:31:35.075,45a,146c,0,PAL,systeminformationhelper.cpp(661),0,0018E4F8,CRIT,The registry key to block Remote Access is not found.,System Error Code=0x2 Any idea as to what could be the problem?

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• How to make use of movie events imported by imovie 09 from a DVR

  - by overboming

  I have imported about 100 clips of video from my DVR using imovie 09 and they are all saved under movie events folder, this is ok. The problem is all the movie events files are not in standard formats, they are in some 'Apple Intermediate Format' only Quicktime and iMovie recoginize and play. My problem is I simply want to give my 100 clips of video to someone using PC and this intermediate format produced by imovie is not playable or convertable by anything I have found. Now the only option for me seems to be creating a project in iMovie and drag all the clips into the project and then export these 100 clips into a single standard file, but iMovie doesn't even let me conveninent do that, I can only click at some clip, select all, drag into the project, and repeat for 100 more times, Is there a alternative way I can do so? (or use Quicktime player to convert video formats one by one). Thanks

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• Ports do not open after rules appended in iptables

  - by user2699451

  I have a server that I am trying to setup for OpenVPN. I have followed all the steps, but I see that when I try to connect to it in Windows, it doesn't allow me, it just hangs on connecting, so I did a nmap scan and I see that port 1194 is not open so naturally I append the rule to open 1194 with: iptables -A INPUT -i eth0 -p tcp --dport 1194 -j ACCEPT followed by service iptables save and service iptables restart which all executed successfully. Then I try again, but it doesn't work and another nmap scan says that port 1194 is closed. Here is the iptables configuration: # Generated by iptables-save v1.4.7 on Thu Oct 31 09:47:38 2013 *nat :PREROUTING ACCEPT [27410:3091993] :POSTROUTING ACCEPT [0:0] :OUTPUT ACCEPT [5042:376160] -A POSTROUTING -s 10.8.0.0/24 -o eth0 -j MASQUERADE -A POSTROUTING -s 10.8.0.0/24 -o eth0 -j MASQUERADE -A POSTROUTING -o eth0 -j MASQUERADE -A POSTROUTING -s 10.8.0.0/24 -o eth0 -j MASQUERADE -A POSTROUTING -s 10.8.0.0/24 -o eth0 -j MASQUERADE -A POSTROUTING -j SNAT --to-source 41.185.26.238 -A POSTROUTING -s 10.8.0.0/24 -o eth0 -j MASQUERADE -A POSTROUTING -s 10.8.0.0/24 -o eth0 -j MASQUERADE -A POSTROUTING -s 10.8.0.0/24 -o eth0 -j MASQUERADE COMMIT # Completed on Thu Oct 31 09:47:38 2013 # Generated by iptables-save v1.4.7 on Thu Oct 31 09:47:38 2013 *filter :INPUT ACCEPT [23571:2869068] :FORWARD ACCEPT [0:0] :OUTPUT ACCEPT [27558:3656524] :vl - [0:0] -A INPUT -p tcp -m tcp --dport 5252 -m comment --comment "SSH Secure" -j ACCEPT -A INPUT -p icmp -m icmp --icmp-type 8 -m state --state NEW,RELATED,ESTABLISHED -$ -A INPUT -i lo -j ACCEPT -A INPUT -m state --state RELATED,ESTABLISHED -j ACCEPT -A INPUT -p tcp -m tcp --dport 22 -m comment --comment "SSH" -j ACCEPT -A INPUT -p tcp -m tcp --dport 80 -m comment --comment "HTTP" -j ACCEPT -A INPUT -p tcp -m tcp --dport 8080 -m comment --comment "HTTPS" -j ACCEPT -A INPUT -p tcp -m tcp --dport 443 -m comment --comment "HTTP Encrypted" -j ACCEP$ -A INPUT -i eth0 -p tcp -m tcp --dport 1723 -j ACCEPT -A INPUT -i eth0 -p gre -j ACCEPT -A INPUT -p udp -m udp --dport 1194 -j ACCEPT -A FORWARD -i ppp+ -o eth0 -j ACCEPT -A FORWARD -i eth0 -o ppp+ -j ACCEPT -A FORWARD -m state --state RELATED,ESTABLISHED -j ACCEPT -A FORWARD -s 10.8.0.0/24 -j ACCEPT -A FORWARD -j REJECT --reject-with icmp-port-unreachable -A OUTPUT -p icmp -m icmp --icmp-type 0 -m state --state RELATED,ESTABLISHED -j A$ COMMIT # Completed on Thu Oct 31 09:47:38 2013 and my nmap scan from: localhost: nmap localhost Starting Nmap 5.51 ( http://nmap.org ) at 2013-10-31 09:53 SAST Nmap scan report for localhost (127.0.0.1) Host is up (0.000011s latency). Other addresses for localhost (not scanned): 127.0.0.1 Not shown: 996 closed ports PORT STATE SERVICE 22/tcp open ssh 25/tcp open smtp 443/tcp open https 1723/tcp open pptp Nmap done: 1 IP address (1 host up) scanned in 0.06 seconds remote pc: nmap [server ip] Starting Nmap 6.00 ( http://nmap.org ) at 2013-10-31 09:53 SAST Nmap scan report for rla04-nix1.wadns.net (41.185.26.238) Host is up (0.025s latency). Not shown: 858 filtered ports, 139 closed ports PORT STATE SERVICE 22/tcp open ssh 443/tcp open https 8008/tcp open http Nmap done: 1 IP address (1 host up) scanned in 15.70 seconds So, I do not know what is causing this, any assistance will be appreciated! UPDATE AFTER FIRST ANSWER::: [root@RLA04-NIX1 ~]# iptables -A FORWARD -m state --state RELATED,ESTABLISHED -j ACCEPT [root@RLA04-NIX1 ~]# iptables -A FORWARD -s 10.8.0.0/24 -j ACCEPT [root@RLA04-NIX1 ~]# iptables -A FORWARD -j REJECT [root@RLA04-NIX1 ~]# iptables -t nat -A POSTROUTING -s 10.8.0.0/24 -o eth0 -j MASQUERADE [root@RLA04-NIX1 ~]# service iptables save iptables: Saving firewall rules to /etc/sysconfig/iptables:[ OK ] [root@RLA04-NIX1 ~]# service iptables restart iptables: Flushing firewall rules: [ OK ] iptables: Setting chains to policy ACCEPT: filter nat [ OK ] iptables: Unloading modules: [ OK ] iptables: Applying firewall rules: [ OK ] [root@RLA04-NIX1 ~]# lsof -i :1194 -bash: lsof: command not found iptables -L -n Chain INPUT (policy ACCEPT) target prot opt source destination ACCEPT tcp -- 0.0.0.0/0 0.0.0.0/0 tcp dpt:5252 /* SSH Secure */ ACCEPT icmp -- 0.0.0.0/0 0.0.0.0/0 icmp type 8 state NEW,RELATED,ESTABLISHED ACCEPT all -- 0.0.0.0/0 0.0.0.0/0 ACCEPT all -- 0.0.0.0/0 0.0.0.0/0 state RELATED,ESTABLISHED ACCEPT tcp -- 0.0.0.0/0 0.0.0.0/0 tcp dpt:22 /* SSH */ ACCEPT tcp -- 0.0.0.0/0 0.0.0.0/0 tcp dpt:80 /* HTTP */ ACCEPT tcp -- 0.0.0.0/0 0.0.0.0/0 tcp dpt:8080 /* HTTPS */ ACCEPT tcp -- 0.0.0.0/0 0.0.0.0/0 tcp dpt:443 /* HTTP Encrypted */ ACCEPT tcp -- 0.0.0.0/0 0.0.0.0/0 tcp dpt:1723 ACCEPT 47 -- 0.0.0.0/0 0.0.0.0/0 ACCEPT udp -- 0.0.0.0/0 0.0.0.0/0 udp dpt:1194 Chain FORWARD (policy ACCEPT) target prot opt source destination ACCEPT all -- 0.0.0.0/0 0.0.0.0/0 ACCEPT all -- 0.0.0.0/0 0.0.0.0/0 ACCEPT all -- 0.0.0.0/0 0.0.0.0/0 state RELATED,ESTABLISHED ACCEPT all -- 10.8.0.0/24 0.0.0.0/0 REJECT all -- 0.0.0.0/0 0.0.0.0/0 reject-with icmp-port-unreachable ACCEPT all -- 0.0.0.0/0 0.0.0.0/0 state RELATED,ESTABLISHED ACCEPT all -- 10.8.0.0/24 0.0.0.0/0 REJECT all -- 0.0.0.0/0 0.0.0.0/0 reject-with icmp-port-unreachable Chain OUTPUT (policy ACCEPT) target prot opt source destination ACCEPT icmp -- 0.0.0.0/0 0.0.0.0/0 icmp type 0 state RELATED,ESTABLISHED Chain vl (0 references) target prot opt source destination [root@RLA04-NIX1 ~]# nmap localhostt Starting Nmap 5.51 ( http://nmap.org ) at 2013-10-31 11:13 SAST remote pc nmap [server ip] Starting Nmap 6.00 ( http://nmap.org ) at 2013-10-31 11:11 SAST Nmap scan report for rla04-nix1.wadns.net (41.185.26.238) Host is up (0.020s latency). Not shown: 858 filtered ports, 139 closed ports PORT STATE SERVICE 22/tcp open ssh 443/tcp open https 8008/tcp open http Nmap done: 1 IP address (1 host up) scanned in 4.18 seconds localhost nmap localhost Starting Nmap 5.51 ( http://nmap.org ) at 2013-10-31 11:13 SAST Nmap scan report for localhost (127.0.0.1) Host is up (0.000011s latency). Other addresses for localhost (not scanned): 127.0.0.1 Not shown: 996 closed ports PORT STATE SERVICE 22/tcp open ssh 25/tcp open smtp 443/tcp open https 1723/tcp open pptp Nmap done: 1 IP address (1 host up) scanned in 0.06 seconds UPDATE AFTER SCANNING UDP PORTS Sorry, I am noob, I am still learning, but here is the output for: nmap -sU [server ip] Starting Nmap 6.00 ( http://nmap.org ) at 2013-10-31 11:33 SAST Nmap scan report for [server address] ([server ip]) Host is up (0.021s latency). Not shown: 997 open|filtered ports PORT STATE SERVICE 53/udp closed domain 123/udp closed ntp 33459/udp closed unknown Nmap done: 1 IP address (1 host up) scanned in 8.57 seconds btw, no changes have been made since post started (except for iptables changes)

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• Need to get a file written to a floppy.

  - by dboarman-FissureStudios

  I asked this question over on SO. I have tried dd if=kernel.sys of=/dev/fd0 bs=512 seek=1 to get this file to write to the floppy. It is a kernel shell that must be written to the sector immediately following the bootsector of a disk to boot the PC. No matter what I've tried, for some reason, kernel.sys is not writing to the floppy. I know the bootstrap loader is being written and executed. However, it cannot find the kernel to load the shell. Any ideas on what I am doing wrong? I mean, really, how is it so difficult to get this file written to a floppy? OpenSUSE 11.2

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• TightVNC grey screen?

  - by gary

  I'm trying to help my mom remotely with some PC problems. She's not too computer savvy, so to keep the firewall stuff on my side of things, I tried to use a reverse VNC connection: On my machine, I set up TightVNC client in listening mode. I also opened TCP port 5500 on my router and firewall, and checked it using http://canyouseeme.org/. On her machine, I (instructed her to) set up TightVNC server, and connect to my machine's IP ('Add New Client...'). Both machines run Windows XP & TightVNC 1.3.10. The problem: When she tries to connect, a TightVNC window with grey background pops up on my machine, but I never get to see the remote desktop. It just remains grey. However, it seems that I control the mouse on the remote side (she says it's moving). I tried to reverse-connect from another machine on my LAN and it works without a problem. Any idea what the problem could be?

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• Transferring Windows XP Mode VM to Another Machine?

  - by Omar Kooheji

  I've been running Windows XP mode on my Windows 7 Laptop for a while now and I've got my VM set up just how I like it. I am switchign laptops due to an intermittent hardware failure. Is it possible to transfer my Windows XP mode VM to my new laptop? I know it's just a Windows Virtual PC VM, how would I go about transferring it if this is possible? Will the Fact that I'm moving from Windows 7 Ultimate to Windows 7 Pro make a difference? AFAIK they both support Windows XP Mode.

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• Unable to make my bios see my sata hdd

  - by Stefan

  I know there are many question about that, but I tried everything and I'm still not able to make my bios see my sata2 hdd. I've got a QDI motherbord with no sata port; only 2 ide ports. I had an old ide hdd, now i've removed it and bought a sata2 hdd. Since my pc has no sata slots i bouth a ide-to-sata adapter. So, i don't have any os installed on the new drive, and the old drive is removed. My problem is that I'm unable to see my hdd on bios. I suppose that my bios, since it's an old version, doesn't have sata drivers, but I don't know if I must install it and also I dont know how to do it. Anyone can help me?

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• Dell Dimension 2400 problem

  - by murgatroid99

  I have a new problem with a Dell Dimension 2400 PC. Until yesterday or the day before, it was working fine, but today when I press the power button the light on the power button turns yellow instead of green, the fan behind the processor increases speed until it sounds like a jet engine, and the computer does not boot up. I cleaned out the dust in the computer so that is not the problem. Also, the fan was blowing cold air. Do any of you know what might be causing this and how I might be able to fix it?

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• NAS disk - problem with accessing SAMBA

  - by dominolog

  Hello I have a NAS disk running on some version of Linux. The disk is located in local network (5 PC running XP or Vista, all connected to Linksys Router). I have problems accessing NAS resources through SAMBA. The 1st issue is that the NAS is not accessible through hostname (even if it is configured), 2nd point is that it is mostly not accessible through IP manner (\IP_OF_NAS). Rest of services (FTP, HTTP access) works flawlessly. I connected the NAS to my home network (only 1 WinXP and Linsys router) and the NAS is working fine - SAMBA access together with hostname recognition works perfectly. I wonder this is an issue with WINS? Could anybody help? Regards

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• Where can I download copies of a Windows XP ISO image with Internet Explorer 6 or Internet Explorer 7 for VirtualBox?

  - by Andrew Arrow

  I have Windows 7 Professional hosting Ubuntu inside VirtualBox for my development machine. To test my site, I run Internet Explorer and hit my Ubuntu box. This works great for Internet Explorer 8, the default browser on this Windows machine. I also want to run another VM with a copy of Windows XP with Internet Explorer 6 or Internet Explorer 7. Where can I download ISO image files of old copies of Windows XP? I've looked in Internet Explorer Application Compatibility VPC Image and these only run in Virtual PC/XP Mode which won't run while VirtualBox is running. If I have to run VirtualBox (can't work without Ubuntu running the site), is there any way to test Internet Explorer 6, Internet Explorer 7, and Internet Explorer 8 from the same Windows 7 machine?

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• Connecting a Mac to the office network

  - by user36501

  Hi All, I am busy preparing to start working with a Mac at work - in addition to my old PC. Just wondered, is it difficult to setup the Mac to run on the office network - i.e. does it need any special settings or servers or anything like that? and also printers...can I use the network printer as normal. I am just pottrying to think ahead of any ential issues. Also share drives...will I be able to access share drives and my backups to these shares drives - all a bit daunting! Btw in case you didn't notice I am a Mac Nube lol

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• Rugged Netbook and software options for Running R statistical software?

  - by Thomas

  I am interested in purchasing a netbook to do field research in another country. My hardware specifications for the nebtook: -Be rugged enough to survive a bit of wear and tear -Fairly fast processing (the ability to upgrade from 1GB of RAM to 2GB) -A battery life of longer than 6 hours -At least a 10 inch screen -A decent camera for Skyping My software needs: -Be able run a Spreadsheet program to do basic data input (like Excel or Open Office) -Use the Open Source Statistical Program R to do basic data analysis (Regression, data analysis etc.) -Word Processing (Word or Open Office) Do you have any suggestions on which models or brands my fit my needs? Some of the models I was considering: Samsung NB-30 Toshiba NB 305 Asus Eee PC 1005HA Lenovo S10-2 Also any recommendations on the best software to load on the aforementioned Netbooks. I saw this resource from [livehacker][6] Any comments. Thanks for your help! -Thomas

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• 4K sectors: Why are hard drives moving to 4096 byte sectors, vs. 512 byte sectors? Are 4K sectors a

  - by Chris W. Rea

  I've noticed that some Western Digital hard drives are now sporting 4K sectors, that is, the sectors are larger: 4096 bytes vs. the actual de facto standard of 512 bytes. So: What's the big deal with 4K sectors? Is it marketing hype, or a real advantage? Why should somebody building a new PC care, or not, about 4K sectors? Why is this transition taking place now? Why didn't it happen sooner? Are there things to look out for when buying a 4K sector hard drive? e.g. incompatibility? Anything else we should know about 4K sectors?

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• Windows Updates - Does Not Install, how can I remove it

  - by Kanini

  Everytime I shutdown my Windows XP, it comes up with the following screen which says Turn Off with Installing Updates (Of course, it also gives me an option as follows, "Click here to turn off without installing updates.") When I do a normal shutdown asking it to "Install Updates and Turn It Off", it doesn't actually install the updates. Each subsequent time I try to shut down the PC, it still prompts me to "Turn Off with Installing Updates". I managed to find out that the install was this: Installing Microsoft SQL Server 2005 Express Edition Service Pack 3 (KB955706) update 1 of 1 .... When I click on the Installing Updates icon (the yellow icon, that appears on the task bar near the clock), and install it, it tries to install but fails: Why is this install alone failing? Secondly, if it's not possible to ascertain why the installation is failing, can I at least ensure that it's removed from the list of possible installs so that each time it does not ask me to install it?

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