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  • WebCenter Customer Spotlight: Los Angeles Department of Water and Power

    - by me
    Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter  Solution Summary Los Angeles Department of Water and Power (LADWP) is the largest public utility company in the United States with over 1.6 million customers. LADWP provides water and power for millions of residential & commercial customers in Southern California. The goal of the project was to implement a newly designed web portal to increase customer self-service while reducing transactions via IVR and automate many of the paper based processes to web based workflows for their 1.6 million customers. LADWP implemented a Self Service Portal using Oracle WebCenter Portal & Oracle WebCenter Content and Oracle SOA Suite for the integration of their complex back-end systems infrastructure. The new portal has received extremely positive feedback from not only the customers and users of the portal, but also other utilities. At Oracle OpenWorld 2012, LADWP won the prestigious WebCenter innovation award for their innovative solution. Company OverviewLos Angeles Department of Water and Power (LADWP) is the largest public utility company in the United States with over 1.6 million customers. LADWP provides water and power for millions of residential & commercial customers in Southern California. LADWP also bills most of these customers for sanitation services provided by another department in the city of Los Angeles.  Business ChallengesThe goal of the project was to implement a newly designed web portal that is easy to navigate from a web browser and mobile devices, as well as be the platform for surfacing internet and intranet applications at LADWP. The primary objective of the new portal was to increase customer self-service while reducing the transactions via IVR and walk-up and to automate many of the paper based processes to web based workflows for customers. This includes automation of Self Service implemented through My Account (Bill Pay, Payment History, Bill History, Usage analysis, Service Request Management) Financial Assistance Programs Customer Rebate Programs Turn Off/Turn On/Transfer of Services Outage Reporting eNotification (SMS, email) Solution DeployedLADWP implemented a Self Service Portal using Oracle WebCenter Portal & Oracle WebCenter Content. Using Oracle SOA Suite they integrated various back-end systems including Oracle Siebel CRM IBM Mainframe based CIS FILENET for document management EBP Eletronic Bill Payment System HP Imprint System for BillXML data Other systems including outage reporting systems, SMS service, etc. The new portal’s features include: Complete Graphical redesign based on best practices in UI Design for high usability Customer Self Service implemented through MyAccount (Bill Pay, Payment History, Bill History, Usage Analysis, Service Request Management) Financial Assistance Programs (CRM, WebCenter) Customer Rebate Programs (CRM, WebCenter) Turn On/Off/Transfer of services (Commercial & Residential) Outage Reporting eNotification (SMS, email) Multilingual (English & Spanish) – using WebCenter multi-language support Section 508 (ADA) Compliant Search – Using WebCenter SES (Secured Enterprise Search) Distributed Authorship in WebCenter Content Mobile Access (any Mobile Browser) Business ResultsThe new portal has received extremely positive feedback from not only customers and users of the portal, but also other utilities. At Oracle OpenWorld 2012, LADWP won the prestigious WebCenter innovation award for their innovative solution. Additional Information LADWP OpenWorld presentation Oracle WebCenter Portal Oracle WebCenter Content Oracle SOA Suite

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  • Monday, Oct 1 at OpenWorld - Database Security Must See Sessions

    - by Troy Kitch
    TIME TITLE LOCATION 12:15 - 1:15 PM Database Security Inside-Out: Latest Innovations in Database Security (CON8686) Moscone South - 102 3:15 - 4:15 PM Oracle Database Security Solutions Customer Panel: Real-World Case Studies (CON8674) Moscone South - 270 4:45 - 5:45 PM Latest Innovations and Best Practices for Oracle Database Auditing (CON8661) Moscone South - 303

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  • Windows CE support forums

    - by Valter Minute
    As you may already know, microsoft is moving its communities to a new platform, based on web forums. The “old” USENET newsgroups are going to be replaced by web forums organized by categories. One for low-level platform development (for the guys working with Platform Builder), another one for native application development (for people writing their real-time applications in C/C++ or people using Silverlight for Windows Embedded) and, last but not least, a forum dedicated to managed application development (for people that are quickly developing their applications with the .NET Compact Framework). You can find the new forums here: http://social.msdn.microsoft.com/Forums/en-US/category/windowsembeddedcompact Read the “welcome” message to choose the best forum for your question and never forget that to have a good answer you should ask your question in a good way. Here you can find some suggestions about how you can ask questions (in newsgroup or forums): http://guruce.com/blogpost/howtoaskquestionsonnewsgroups (Thanks to Michel Verhagen for the article)

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  • What to choose for a multilingual site with support for Markdown and commenting

    - by Kent
    I want to publish articles at a multilingual site. I want to be able to write an article in two languages and have them available on separate URLs: thesite.foo/english-breakfast thesite.com/engelsk-frukost If the users web browser is set to English I'd like to show a small notice at the top of the Swedish version with a link to the English one. The link should have an appropriate rel attribute for a translation (search for hreflang at http://diveintohtml5.org/semantics.html). There should be a way to list all articles belonging to these sets: Swedish only, English only, Swedish versions + English only, English versions + Swedish only. I'd like to publish these as four RSS-feeds. And I would like to have two versions of the main site, one in Swedish (showing Swedish versions + English only) and one in English (showing English versions). I shall be able to write the articles using Markdown, as that is the formatting language I find most convenient. There should be a way for users to comment. And some kind of way for me to protect myself against comment spam. I am leaning towards learning Drupal. I suspect I'll have to code this behavior myself as a module. To be frank I'd rather work with Java. Is Drupal the way to go? Or is there something more suitable for this project?

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  • How to compile FFmpeg with x265 support?

    - by Levan
    Today I found out that x265 is already present in ffmpeg so I compiled ffmpeg with this guide Sadly libx265 did not work on ubuntu, however on windows I tried the same thing with zeranoe ffmpeg build and it worked without a problem. So do you think i did something wrong or it is not yet implemented in linux build (using that guide)? The results of the command ffmpeg -codecs | grep -i hevc show: ffmpeg version 2.1.git Copyright (c) 2000-2014 the FFmpeg developers built on Feb 19 2014 19:00:17 with gcc 4.8 (Ubuntu/Linaro 4.8.1-10ubuntu9) configuration: --prefix=/home/levan/ffmpeg_build --extra-cflags=-I/home/levan/ffmpeg_build/include --extra-ldflags=-L/home/levan/ffmpeg_build/lib --bindir=/home/levan/bin --extra-libs=-ldl --enable-gpl --enable-libass --enable-libfdk-aac --enable-libmp3lame --enable-libopus --enable-libtheora --enable-libvorbis --enable-libvpx --enable-libx264 --enable-nonfree --enable-x11grab libavutil 52. 64.100 / 52. 64.100 libavcodec 55. 52.102 / 55. 52.102 libavformat 55. 33.100 / 55. 33.100 libavdevice 55. 10.100 / 55. 10.100 libavfilter 4. 1.102 / 4. 1.102 libswscale 2. 5.101 / 2. 5.101 libswresample 0. 17.104 / 0. 17.104 libpostproc 52. 3.100 / 52. 3.100 D.V.L. hevc H.265 / HEVC (High Efficiency Video Coding) Thank you for your time

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  • Ola Hallengren adds STATISTICS support to his solution

    - by AaronBertrand
    Last week, Ola published a very useful update to his Backup, Integrity Check and Index Optimization scripts : the solution now supports updating statistics. There are several options, such as only updating when the data has been modified and using the RESAMPLE and NORECOMPUTE options. An example call: EXEC dbo.IndexOptimize @Databases = 'USER_DATABASES' , @FragmentationHigh_LOB = 'INDEX_REBUILD_OFFLINE' , @FragmentationHigh_NonLOB = 'INDEX_REBUILD_ONLINE' , @FragmentationMedium_LOB = 'INDEX_REORGANIZE_STATISTICS_UPDATE'...(read more)

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  • Does Unity have existing support for Timelines?

    - by Raven Dreamer
    I am planning the development of a game in Unity3D, and trying to come to terms with what the engine has already provided, and what I must code myself. The game itself is going to be a rhythm game, which means synching audio and graphical events so that they always play when they're supposed to. What I'm looking to avoid is a potential scenario of lag where either the audio or the graphics starts to progress faster than the other. When we discussed this type of coordinating system in my game design class back at university, my professor called this type of design a "Timeline" class. The idea being that you can instantiate one or more of these to progress at different rates, schedule things to happen in the future, and synch up periodic events. However, calling this a "Timeline" class seems to have been limited to my professor himself, as googling for whether a certain API features "Timeline" functionality has been a fruitless endeavor. Is there some more common name for this kind of functionality? Does Unity have any pre-existing methods to coordinate the scheduling of events like this, or is this the kind of thing that needs to be built onto the engine? And if it does, I'd appreciate being pointed towards some tutorials!

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  • Missing Index on CI_SEV_PROC table (CCB 2.3.1)

    - by ACShorten
    One of our customers reported performance issues with the severence processes in Oracle Utilities Customer Care And Billing V2.3.1 and after investigation a base index was found to be missing in the base package installation scripts. This index can be created manually to address any performance issues in this part of the system. For details of the index creation, refer to the KB Article on My Oracle Support KB 1431632.1 Index Missing On CI_SEV_PROC Table.

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  • La vulnérabilité de Java déjà exploitée depuis des serveurs russes, Oracle reste sur sa position

    Mise à jour du 15/04/10 La vulnérabilité de Java déjà exploitée Depuis des serveurs russes, Oracle reste sur sa position La faille de Java récemment mise à jour par un ingénieur de Google (lire ci-avant) serait déjà exploitée. Roger Thompson, chef chercheur chez AVG, a repéré des attaques depuis des serveurs russes utilisés par des sites qui ciblent le grand public (comme Songlyrics.com, qui propose les paroles de chansons de Lady Gaga, Rihanna, etc.). En arrivant sur ce site, un iFrame malicieux camouflé dans une publicité redirige l'utilisateur (sans que celui-ci ne s'en aperçoive) vers un serveur hébergeant l'exploit....

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  • ODI 11g - Cleaning control characters and User Functions

    - by David Allan
    In ODI user functions have a poor name really, they should be user expressions - a way of wrapping common expressions that you may wish to reuse many times - across many different technologies is an added bonus. To illustrate look at the problem of how to remove control characters from text. Users ask these types of questions over all technologies - Microsoft SQL Server, Oracle, DB2 and for many years - how do I clean a string, how do I tokenize a string and so on. After some searching around you will find a few ways of doing this, in Oracle there is a convenient way of using the TRANSLATE and REPLACE functions. So you can convert some text using the following SQL; replace( translate('This is my string'||chr(9)||' which has a control character', chr(3)||chr(4)||chr(5)||chr(9), chr(3) ), chr(3), '' ) If you had many columns to perform this kind of transformation on, in the Oracle database the natural solution you'd go to would be to code this as a PLSQL function since you don't want the code splattered everywhere. Someone tells you that there is another control character that needs added equals a maintenance headache. Coding it as a PLSQL function will incur a context switch between SQL and PLSQL which could prove costly. In ODI user functions let you capture this expression text and reference it many times across your mappings. This will protect the expression from being copy-pasted by developers and make maintenance much simpler - change the expression definition in one place. Firstly define a name and a syntax for the user function, I am calling it UF_STRIP_BAD_CHARACTERS and it has one parameter an input string;  We then can define an implementation for each technology we will use it, I will define Oracle's using the inputString parameter and the TRANSLATE and REPLACE functions with whatever control characters I want to replace; I can then use this inside mapping expressions in ODI, below I am cleaning the ENAME column - a fabricated example but you get the gist.  Note when I use the user function the function name remains in the text of the mapping, the actual expression is not substituted until I generate the scenario. If you generate the scenario and export the scenario you can have a peak at the code that is processed in the runtime - below you can see a snippet of my export scenario;  That's all for now, hopefully a useful snippet of info.

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  • Visual Studio 2010 Setup Projects and x64 Support

    - by Shawn Cicoria
    I was taking the Windows Azure CmdLets project and getting it into an MSI just to make it easier to deploy in a nice package.  I ran into problems with the Setup project not being able to properly establish the right registry settings for an x64 environment. Even though you set the target platform on the Setup project to x64 the InstallUtil.lib that get’s run is still x86.  In order to have it work property, you need to follow the steps identified here: http://msdn.microsoft.com/en-us/library/kz0ke5xt.aspx  The section “64-bit managed custom actions throw a System.BadImageFormatException exception” covers the steps you need to follow, using the Orca MSI editor to replace the InstallUtilLib.dll from the one that the Setup Project embeds (x86) to a x64 version. Now, works like a charm… Resultant installer here: http://cicoria.com/Downloads/AzureManagementCmdletsInstall.msi The CmdLets are the same ones from the Training Kit – November 2010 release.

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  • ZeroTurnaround sort la version 3.1 de son outil de productivité Java JRebel et améliore son support

    Outre des corrections d'anomalies, JRebel supporte désormais les changements dans le mapping Object Relationnel pour les implémentations de JPA que sont Hibernate et OpenJPA. Toplink/EclipseLink est également pris en charge mais c'est encore expérimental (à activer si vous souhaitez tester). Au rayon de l'accès aux données, il y a également désormais une prise en charge des modifications de sql maps pour iBatis.

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  • Payments - Chase Paymentech PTK Decomissioning FTP After July 2014

    - by LuciaC
    Customers who have integrated Oracle Payments with Chase Paymentech payment system are being contacted by Paymentech informing them about the impending desupport of standard File Transfer Protocol (FTP).  Customers are being advised to look for alternate protocol to connect to Paymentech for credit card and direct debit payment processing.  Oracle Payments product management and development is aware of Paymentech PTK decomissioning FTP after July 2014. They are currently evaluating using SFTP as an alternative.  Please monitor Doc ID 1586425.1 for the latest updates.

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  • Suggest-a-Session for Oracle Develop 2010: Last chance to get your paper submitted.

    - by olaf.heimburger
    While working with Oracle Technologies at customer projects we all come across solutions and ideas that are worth to share with a greater audience. When you missed the Call For Paper for Oracle OpenWorld and Oracle Develop you have the chance to get in. The Oracle Mix Community provides a tool called Suggest-a-Session for submitting and voting the sessions you would like to attend. My Suggestions When you pass by, do not forget to vote for my sessions. These are: Real-World Single Sign-On and ADF Security The Personal Newsletter Generator: Implement Cool Applications with ADF Faces Thank you for your support.

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  • We have a winner!

    - by Maria Colgan
    Thank you all for voting for your favorite Optimizer bumper sticker slogans. We are proud to announce we have a winner! With over 40% of the votes "Proud parent of a child cursor" will be the official Optimizer bumper sticker at this year's Oracle Open World! Don't forget you will be able to pickup your Optimizer bumper sticker at the Optimizer demo booth in the Oracle demo grounds! Looking forward to seeing you there! +Maria Colgan

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  • História de Sucesso

    - by Wesley Faria
    ? Neste mês o processador SPARC completa 25 anos, tudo começou  em 1992 quando a Sun lançou o primeiro servidor high-end SPARC. Hoje a família de processadores SPARC é usada nos servidores enterprise da Oracle criando uma arquitetura otimizada para obter o máximo de performance em todo tipo de aplicação, desde CRM, ERP até o Java/Web. Veja a tragetória de Glória do SPARC no link: http://www.oracle-downloads.com/sparc25info/ Parabéns por essa tragetória de sucesso e vida longa ao SPARC !!!!!

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  • Last chance to vote in Optimizer Bumper Sticker Competition

    - by Maria Colgan
    There is still time to vote in our competition to find the best Optimizer bumper sticker, which we will give away at the Optimizer demo booth at this years Oracle Open World. Click here to vote for your favorite. Then stop by the Optimizer demo booth at Oracle Open World to claim your bumper sticker! Remember voting will close on June 30th and the winning slogan will be announced in early July. +Maria Colgan

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  • Netbeans 7.01 in 12.04 repository, no javascript support

    - by Danielinux
    Hi I've installed Netbeans 7.0.1 from ubuntu 12.04 repository, i'm having many issues, The most important is that I cannot have help in writing javascript. Each .js file appear as a usual text file and even javascript sintax in jsp pages appear as normal text. I've already checked in tools -- options -- misc-- files and i cannot find there the .js association and the text/javascript mime-type. Another issue, really awfull, is that I cannot access CVS server if i do not run Netbeans as a root user. Someone had the same troubles i listed above? Have you some tips for solving them avoiding to install a newer version from Netbeans website? thanks in advance

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