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• Solution to easily share large files with non-tech-savvy users?

  - by Tim

  Hey all, We've got a server setup at work which we'd like to use to exchange large files with known clients easily. We're looking into software to facilitate this, but somewhow typing "large file hosting" into Google gives questionable results.. ;) We've come up with the following requirements, and I hope any of you can points us in the direction of a solution that offers this functionality, or is malleable to our needs. Synchronization / revision management is of no concern, it's mostly single large (up to 1+ GB) file uploads & downloads we'll need. We'd like to make the downloads expire & be removed after a certain number of days / downloads, to limit the amount of cleanup we'd have to do. The data files exchanged sometimes hold confidential information, so the URLs generated should be random and not publicly visible. Our users are of the less technically savvy variety, so a simple webform would be best over a desktop client (because we also have to support a mix of operating systems). As for use of the system we'd either like to send out generated random URLs for them to upload their files, or have an easy way manage & expire users. Works on a linux (Ubuntu) server (so nothing .Net-related please) Does anyone know of software that fits the above criteria? We've already seen a few instances of this within the scientific community, but nothing we could use directly.. Best regards, Tim

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• Solution to easily share large files with non-tech-savvy users?

  - by Tim

  Hey all, We've got a server setup at work which we'd like to use to exchange large files with known clients easily. We're looking into software to facilitate this, but somewhow typing "large file hosting" into Google gives questionable results.. ;) We've come up with the following requirements, and I hope any of you can points us in the direction of a solution that offers this functionality, or is malleable to our needs. Synchronization / revision management is of no concern, it's mostly single large (up to 1+ GB) file uploads & downloads we'll need. We'd like to make the downloads expire & be removed after a certain number of days / downloads, to limit the amount of cleanup we'd have to do. The data files exchanged sometimes hold confidential information, so the URLs generated should be random and not publicly visible. Our users are of the less technically savvy variety, so a simple webform would be best over a desktop client (because we also have to support a mix of operating systems). As for use of the system we'd either like to send out generated random URLs for them to upload their files, or have an easy way manage & expire users. Works on a linux (Ubuntu) server (so nothing .Net-related please) Does anyone know of software that fits the above criteria? We've already seen a few instances of this within the scientific community, but nothing we could use directly.. Best regards, Tim

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• Snow Leopard takes a long time to connect to Windows/Samba server

  - by hood

  We run a very heterogeneous network here: There is some XP, Vista, 7, Leopard, Snow Leopard clients, and Windows 2003 (one remaining legacy app), 2008, and Linux servers. The main file server runs Ubuntu Linux and has been added to the Windows Domain and has been used for many years; SBS 2008 is the PDC (the 2003 and 2008 are on the domain also). In Leopard there were no problems at all authenticating to the file servers. We've upgraded one of the Leopard iMacs to Snow Leopard, though the same problem occurs in a new MBP which came with the newer OS as well as a clean install on another iMac. It does not matter whether connected through wired or wireless. In the Finder when clicking on the server - whether on first boot or after it is connected - it will display "Connecting..." for up to a few minutes before either generally working (if username/password in keychain) or displaying "Connection Failed" - at which time clicking "Connect As" and typing in the username/password will take some more time and eventually work. Sometimes it will display "Connecting..." indefinitely. (I've left it as long as 15 minutes before trying something else) Accessing shares on the the 2003 and SBS servers have the problem (so I don't think it's a Samba server issue). The Server 2008 Standard is connecting instantly at the moment. Accessing the share through an alias/stacks doesn't have this problem. Leopard and Windows clients still have no problem. I've searched Google but hasn't yielded any working result. How do I get rid of this delay?

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• What is going on when I can't access an SMB server share (not accessible error) until I run cmdkey to delete the credential?

  - by Warren P

  I have a network connection share issue. The first connection works, and seems to stay connected for at least a few hours. However, after each time my windows 7 PC reboots, it can no longer form a network connection to the shared folder, nor browse to it, until I not only unmap and remap the mapped drive, but also, I have to use cmdkey to delete the stored credentials like this: cmdkey /delete:Domain:target=HOSTNAME My work PC is on a domain, and I am not the IT administrator, but I'm curious if there is anything I can do to investigate this issue. Any settings in registry or group policy that I could examine to see why the first connection works, but each subsequent attempt (once a stored credential exists) to browse or use the connection, fails with a connection error saying it is "not accessible", like this: I do not even get any error until at least several minutes go by. THe first thing I see is a window frozen and empty, and then I get this error: This has happened when connecting to a share on a DROBO device, and on a share which is not on the domain, but which was a Microsoft Home Server. I wonder if there's something broken in WIndows 7 professional with regards to connecting to non-domain shares when an active directory domain controller exists, and a particular workstation is joined to a domain? The problem only occurs if I click "remember credentials". It is not fixed by any amount of working with net use. Usingcmdkey to delete all stored credentials for the host is the only way to get back in, and it affects all non-domain shared folders. Update I'm hoping there are some registry locations I could check that could be misconfigured in some way that might explain why SMB/CIFS stored credentials for non-domain systems seem to be auto-invalidated in this weird way. Knowing how whacko Microsoft Windows domain and security handling is sometimes, this could be some kind of stupid "feature".

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• Where do vendors publish internal transfer rates of HDDs?

  - by red888

  So I've started to dig into storage fundamentals and found that in order to calculate the IOPS of a HDD you need to know the internal transfer rate of the drive (time it takes data to move from the platters to internal disk's cache). I went on newegg and even a few vendor sites and could not find this info published for any HDDs. Is it sometimes called something else? Take this link to a seagate HDD for instance. Nowhere do I see "internal transfer rate", but I do see something called "Sustained Data Rate OD"- is that the same thing? Just so you know where I'm getting this info (Book: "Information Storage and Management Storing, Managing..."): Consider an example with the following specifications provided for a disk: The average seek time is 5 ms in a random I/O environment; therefore, T = 5 ms. Disk rotation speed of 15,000 revolutions per minute or 250 revolutions per second — from which rotational latency (L) can be determined, which is one-half of the time taken for a full rotation or L = (0.5/250 rps expressed in ms). 40 MB/s internal data transfer rate, from which the internal transfer time (X) is derived based on the block size of the I/O — for example, an I/O with a block size of 32 KB; therefore X = 32 KB/40 MB. Consequently, the time taken by the I/O controller to serve an I/O of block size 32 KB is (TS) = 5 ms + (0.5/250) + 32 KB/40 MB = 7.8 ms. Therefore, the maximum number of I/Os serviced per second or IOPS is (1/TS) = 1/(7.8 × 10^-3) = 128 IOPS.

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• Why is the `remove rows` button not always present in MySQL Workbench?

  - by Shawn

  I'm using MySQL Workbench to remove rows from a table in my database. Most of the time, I will simply write a select statement, then select the rows I want to erase and use the remove rows button (circled in the screenshot below). But sometimes (quite often actually), the remove rows button does not appear. Instead, I get something like the screenshot below: The remove rows button is not there and the remove rows option is grayed out in the context menu, so basically, I can't remove rows... The only way I've found of solving this issue is to run the select query many times until the button appears (it usually does after 3 of 4 times). Does anyone know why this is happening? UPDATE Today, I've been running a select query dozens of times and the button never appears. It seems my incomprehensible workaround no longer works... Help! btw: Using a delete statement does work, though I would rather not have to write one for each row I want to remove as this happens quite frequently during development...

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• My home router randomly disconnects me and I'm unable to reconnect to it

  - by Roy Tang

  It's happened a few times, I'm not sure how to diagnose/debug, so any advise would be appreciated. Symptons: sometimes the router will randomly disconnect; the connection icon on my desktop (wired to the router) gets that yellow "!" symbol that tells me my connection just went down. At this point I'm unable to ping the router. afterwards I try to reset the router by removing then reconnecting the power jack on the router side (this is the fastest way as I can't reset the power strip it's connected to without rebooting my desktop. the router has a reset thingy, but it's one of those things where i have to find a pin to stick into the hole, and when I get disconnected I usually need to get reconnected immediately so I just pull and put back the power jack), but even after that the connection has the same state. after the router reboots, if I try to connect to it using a wifi device like my ipad, the ipad prompts me for the wifi password even though it had already "remembered" all the settings for this router forever after i finally decide to reboot the power strip, and my desktop and the router boot up again, the connection returns to its normal state somewhat and i'm able to connect to it as normal using the desktop and wifi devices. What do I need to check the next time this happens so I can figure out the problem? Is it possibly because we've been using the power jack on the router as an easier way to reboot it? Should I be shopping around for a new router? If it helps, the router is a DLink DIR-300

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• System Center 2012 VMM UI is very slow

  - by Grant

  I've recently setup system center 2012 a new server 2008 r2 server which I'm using for virtual machines. Everything seems to be working fine, and the virtual machines are nice and fast. But the Virtual Machine Manager interface is always excruciatingly slow. Sometimes taking up to 15 seconds moving between screens. It's very frustrating trying to use it when a task that just involves a couple clicks ends up taking several minutes. Pages that have a lot of form fields seem to take the longest to load - such as the page to change hardware settings of a virtual machine. Is this just normal performance for VMM? If not, where can I look to find what is slowing it down. Nothing else on the system seems to suffer. I can load and use Hyper-V manager with no noticable slowness. Even programs like event viewer that are usually rather slow seem to load fairly fast. Only the system center programs seem slow. Server is a Dell R710, 2x16 core opteron 6274 processors, 96GB RAM. OS drive is 2x500GB 7.2k RPM SAS drives in RAID1 (opted for the less expensive 7.2k drives since pretty much everything is stored on the SAN). Am I just being impatient? Does anyone else use VMM 2012 and find it slow?

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• processes slow after some time of actively running

  - by Yervand Aghababyan

  i have several cron jobs running on an ubuntu machine. each one does some pretty heavy load stuff. The cron jobs are parsing files and the bigger the file the longer it takes them to parse it. The strange thing is that if i make the files too big ( like 30mb) the script kind of hangs. It starts processing them really enthusiastically but after some time (something like 5-10 minutes) the cpu usage of the process drops a lot and it gets into some "zombie" state. If prior to this the process in htop was using 70-80% of the CPU then after this drop occurs it slows down to something like 5-10%. the load average drops down as well. The status of the processes sometimes changes to D in htop, which AFAIR stands for zombie. Today i noticed the same behavior of processes of mysql when executing heavy queries (a query took something like 4 hours to execute). the cron jobs are mostly php and during their processing most of the CPU eats the php process and not mysql. so i think the issue is not with a specific language/program but with the way the processes are "managed". The only other place i've seen similar behavior was on my Amazon EC2 micro instance when after some aggressive use of CPU the CPU quota was taking effect and everything was slowing down dramatically. This is a dedicated machine running ubuntu. what may be the cause?

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• Strange sound behavior

  - by caarlos0

  First of all, sorry for the tittle. English isn't my native language, and I can't find a word to describe the strange behavior I'm getting here. In the most simple explanation, is like sound keeps going down and up again... Think in a kid with that old radios that have a circled volume button. Think like these kid keeps "turning" the volume button. That is the behavior I'm getting here. At first, I believed that it was a pulseaudio issue, but, it isn't. I followed the wiki part I think that should be my problem, but it didn't work. After that, as I'm using XFCE, I didn't really need pulseaudio, so I removed it and stays with a clean alsa, hopping that will fix my problem. Sweet mistake. It really looks like a kid looking for trouble. I believed it worked, and, suddenly, here is the same issue again. BTW: I have a full-upgraded testing system (yeah, I upgraded to testing hopping for new pulseaudio version which fix the issue), no pulseaudio at all, just xfce, started with startxfce. What can I do to fix this? It's extremely annoying... sometimes I just want to throw my laptop in the wall because of this. Any extra info you need, please, tell me. Thanks in advance -- EDIT: My alsamixer is like this: And here is a video with the sound behavior.

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• How can I remedy the always-on-top window problem?

  - by GateKiller

  Sorry for the vague title but this one is hard to explain so bear with me please. I'm using Windows Vista at work for web development and sometimes when I Click or Alt-Tab to background window, the window will get focus but it will not be brought to the front. In order to bring the window to the front, I have to click on the applications border (when the resize cursor appears) and the window will then jump to the front. I've had this problem for about a year now and it happens at least a dozen times a day, but it doesn't do this all the time - seems random. I hope I have explained the issue fully (and you've understood it) and would appreciate any constructive answers or comments to solve this problem. Example: If I Alt-Tab from Google Chrome to Notepad and this problem randomly occurs, Google Chrome will remain in front of Notepad, however, I will be able to type text into Notepad while the window is behind Google Chrome. Clicking on Notepad's content area will not bring it to the front but clicking it's window border will. Video Exampe http://vimeo.com/19388998 In this video, I clicked from Google Chome to UltraEdit and chrome stayed in font, but as you can see, I can still type in UltraEdit. I'm starting to believe that this could be a bug in Google Chrome so I'll continue to watch if this between other applications.

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• Measure Upload Speed between a client and our server

  - by tresstylez

  We host a SAAS application specially customized for multiple clients. For one customer in particular -- they are reporting sporadic performance issues from various locations on their network, in particular UPLOADING documents through a form on our website. The client claims they have "bandwidth to spare" and that utilization of their "pipe" is so low that it MUST be our application, but our application has MANY clients and all features are working fine for all other clients. Interestingly enough -- DOWNLOADS (ie. just accessing the website, or downloading documents) is working fine. Speed test shows that they should get 1.2Mbps UP. So, a 3MB file should take 20 secs to upload. It takes 60+ seconds on their network. Sometimes even small files take OVER 10 minutes to upload or they timeout. Pings and Traceroutes don't show any abnormally long hops or response times. They claim other SAAS applications they use allow them to upload just fine. Both IT teams are working together to resolve this issue. What kind of data can I request from the clients to begin ruling things out. Seems like we need to somehow measure LATENCY of the networks involved or even at the switch level, we need to understand if packets are getting dropped somewhere and why. Where should I start? Any help is appreciated. I'll provide more info upon requests

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• Exchange 2007 with Android activesync

  - by lbanz

  A few of our users noticed that it will stop working intermittently for them. I didn't believe it at first until I changed my android phone and it started occuring for me. It will just stop syncing completely, it looks like the server is blocking the device completely. This mainly occurs when they are using the wifi. I've done some testing. If I switch off the wifi and use the phone data plan it will work fine. When it's on the wifi network, I try and browse to the webmail/owa page and it says page not found! I did a dns lookup and they resolve correctly. If I use another device on the same wifi network, it can access the exchange servers fine. Sometimes the wifi network will just work without any issues. But when it fails, it looks like the phone constantly checks the server every second to see if it is online even though I've got it on manual sync. I was wondering whether it tries to sync too many times and exchange thinks its a denial service attack. My old android phone that works is Froyo and the new one is Icecream. People who have reported issues seems to be newer phones. They also tested their own wifi network at home and experience the same problem. We haven't patch our exchange recently before seeing this problem. Anyone has seen this issue?

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• How do I set Internet Explorer 64-bit as my default browser?

  - by Brian Knoblauch

  Windows Vista x64. It defaults to IE 32-bit, and will not allow me to set 64-bit as the default with the "Make Default" button. I'm currently forced to workaround by starting IE 64-bit manually, and leaving it up with an empty window. Then when links are fired from apps, they open in that 64-bit version. Problem being is that sometimes I forget and get a bunch of stuff opened in 32-bit without realizing it. Then I have to remember all the links I clicked, close ALL of them, open IE 64-bit, and put them all back in. Trying to avoid all that re-work when I forget to do the workaround. Unfortunately, all the forums I've googled that discuss this just have a bunch of people saying "don't do that" and "you don't want to do that". Yes, I do want to do this. The particular feature I use only works right in my 64-bit version, and I don't use 32-bit plugins. I fully understand the implications of what I'm doing. :-)

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• How to prevent eMule from jamming up the router?

  - by the searcher

  Usually, when eMule is started, after some time, I find that the router is jammed, so the internet connection on that computer stopped working, or it seemed to be waiting for some port to be freed up before it can connect to a website. This sometimes affect even other PCs or Macs using the same router. Is there a way to prevent eMule from hogging too much resource or ports? I see that there is under Options -> Connection "Max Sources/File" and a "Connection Limits - Maximum Connections". Right now I set them to really low numbers: the first to 120 and the second to 200, but what are good numbers to fill in there so that it can work well without jamming up the router or use up the network resource of the PC or Mac? Or could it be that the number of files that are "Waiting" is too high, and used up too much resource? (If so, can emule automatically limit the number to 10 or 20 to prevent using too much resource?) (This happened before on Linksys router, Netgear router, and the AT&T U-verse router.)

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• Sharepoint AD imported users are becomming sporadically corrupted, causing us to have to create a ne

  - by TrevJen

  Sharepoint 2007 MOSS with AD imported users. All servers are 2008. I have around 50 users, over the past 2 months, I have had a handful of the users suddenly unable to login to Sharepoint. When they login, they either get a blank screen or they are repropmted. These users are using accounts that have been used for many months, sometimes the problem originates with a password change. In all cases, the users account works on every other Active Directory authenticated resource (domain, exchange, LDAP). In the most recent case, last night I was forced deleted a user ("John smith") because of corruption. The orifinal account name was jsmith. I deleted him from active directory, then deleted him from the profile list in Sharepoint Shared Services. I could not find a way to delete him from the Sharepoint user list, but I reran the import after recreating his account (renamed it too just to be sure to "smithj"). At first, this did not wor, the user could still access all other resources but Sharepoint. then, some 30 minutes later it inexplicably started working. This morning, the user changed passwords, which immediatly broke the login on Sharepoint again. I am at a loss on how to troubleshoot this.

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• Boot drive not found issue after cloning using Apricorn EZgig

  - by TomWilsonFL

  A couple days ago I cloned a drive for someone using the EZgig software. Usually this goes without a hitch, but this particular drive I was cloning is quite old. When I restarted with the new drive I received the typical bootable disk not found message, so I turned it off, messed with the BIOS, restarted and it came up fine. That night I was working remotely on the computer and had to restart it. It didn't come back up; not a good sign. When the user came to the computer in the morning it was giving the same message. I have found that to make the computer boot, all I have to do is go into the BIOS and "Load Defaults", then restart. It will boot and runs great. Any thoughts on what is causing this situation? Is it MBR corruption? Are some settings being saved in the CMOS? A couple points of mention: I have already attempted looking for a BIOS update for the computer, but the newest is already installed (from 2003). When the computer reboots it either shows "None" for Primary Master, or sometimes it will just not show anything. Thanks, Tom

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• Enlarging everything on 16" 1920x1080 notebook display in Windows 7

  - by Rob

  Does Windows 7 have an option to enlarge everything on the screen, e.g. via a spi setting? How well does this work? i.e. do the objects look clear when enlarged? I ask this because sometimes software that enlarges non-photographic bitmap images e.g. icons and symbols can leave them artifacted with harsh jaggier slopes and blurred lines. I've tried the dpi setting in Windows XP but it doesn't enlarge everything, and some things are not so clear as described above. I'm looking at a notebook/laptop with this spec. I've already enjoyed using a 15.4" 1920x1200 display for 5 years. I've tried the dpi setting in Windows XP but it doesn't enlarge everything, and some things are not so clear as described above. I am buying a laptop for my father who will probably prefer larger objects on the screen, although I want to provide some future proofing by allowing more on the screen if needed. I'm not interested in answers that debate the effectiveness or otherwise merits of 1920x1080 on a 16" display, please. The alternative option of 1366x768 seems too little.

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• What are these isolated resource requests in Apache's access_log?

  - by Greg

  I was looking at my Apache access log and came across some strange requests. A single IP address will access several resources (mostly css style sheets and images), but no actual pages. Sometimes they are requesting a resource that no longer exists on the server, or one that is still under the web root but no longer used (e.g. a resource in an old WordPress theme). Also: The requests list no referrer I get no useful information on the IP address by looking it up There doesn't seem to be any pattern among the IP addresses that are making these requests (e.g. different countries) Are these just links from a stale cache somewhere? Could it be a sign of an attack of some sort? Here is a typical example: GET /wp-content/themes/my-theme/images/old-image.gif HTTP/1.1" 500 809 "-" "Mozilla/4.0 (compatible;)" This was one of about 10 similar requests, some for existing resources, some for older resources. There is no other sign of this IP address in access_log. Note the internal server error, which is a topic for a different thread. What I'm asking here is where would isolated requests like this come from?

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• Suspending/Screen Going Off When Still In Use (Ubuntu & Arch)

  - by luke

  I have a laptop (HP Pavilion G6) that was running Ubuntu and for a while now (at least 6 months) has been having a problems randomly suspending whilst still in use with a full battery and still being charged. Originally the problem was with Ubuntu so I first attempted to disable suspend using every way I could find (gui settings + dconf editor) this didn't work and it still kept suspending so I ended up switching to Arch Linux. Unfortunately not long after switching to Arch Linux I ended up experiencing the same problems. So yet again I modified the settings in /etc/systemd/logind.conf to prevent it from suspending and this time it worked, kind of. Now I am experiencing the screen going off and I have to change to a different tty (by using ctrl-alt-fx, which was something I also found I had to do sometimes when waking up from suspend in Ubuntu) to get the screen to go back on. The strange thing is this only happens when running a Linux distros and only occasionally (e.g. it may happen once/twice a week at most). But when it does happen it can happen multiple times in a row. And it only seems to happen when I am using it. This may just mean that it hasn't happened yet when I am not but generally if I leave it to run something or play a video it hasn't occurred only when I am using it regardless of which program I am using (e.g. it has occurred when using firefox, vim, even when using a virtualbox vm). At first I thought it could be the CPU temperature but after monitoring it I discovered it occurred a lot of the time when my CPU was less than 50 °C. I then checked /var/log/* but could not see anything related to it suspending only a few standard things from when it was woken up. I am really out of ideas and really hoping someone can help. Thanks in advance.

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• vSphere - datastore falling off a host

  - by Chadddada

  Recently we have been running the vCheck powershell script daily in order to help in monitoring our vSphere ESX 4.0 environment. One of the oddities that we have been seeing is that some of the datastores on the SAN don't always show up on every host. Our hosts are connected redundantly, via FC, to some brocade FC switches, which then connect via fiber to our EMC Ax4 SAN. While all the datastores are presented to each host we have, and they see them initially, they sometimes seem to fall off and are no longer visible. It easy enough to rescan for datastores and add them back to the hosts the hosts but this seems to be an error. Has anyone else seen this or know why it may be happening? Responses to questions: 1. Is it always the same ESX servers that lose their connection? – Scott Warren No this happens randomly on random hosts. If a VM is running on a particular host, of which the VM's disks are on a SAN datastore, then that datastore won't disappear. It seems to happen if a host doesn't touch a datastore for a bit and it just forgets about it.

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• Whats the easiest route to trying out mono 2.6?

  - by E J

  We have several web applications built on Microsoft technologies (asp.net+mvc framework, built using VS2008, MS SQL Server). I have recently be playing with Ubuntu (9.10), installed using Wubi, and wanted to see if I can get our apps running on a foss software stack. I have got the hang of the very basics of Postgresql and I have read that there is some support for Linq to SQL in mono (as of 2.6) as well as asp.net/MVC. However I am unsure how to go about getting Mono 2.6 up and running. Here is what I have discovered so far: Ubuntu is not meant for the 'cutting edge' it is designed to be stable hence, it sometimes takes a release cycle or two for new software to make it to the repositories Mono is already installed by default, but it is likely to stay at version 2.4 for at least the 10.4 release You can install paralell environments of Mono, if you know what your doing. I have had a go at setting up parallel environments, but haven't had any luck yet. (And TBH I am not certain that that will do what I think it's gonna do). (tl;dr start here) Is there a distribution of Linux similar enough to Ubuntu, that I wouldn't have to start the learning curve all over again, but that will let me install Mono 2.6, Postgresql, (and possibly mono-develop 2.4)? Or should I persist with Ubuntu?

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• What is the oldest hardware still in production use? How is it kept running?

  - by sleske

  In the spirit of the question What is your oldest hardware that still works?, I'd like to ask: What is the oldest hardware you know that is still in production use? And what challenges did you (or someone else) face in keeping it running (scarce documentation, no support, no spare parts available...)? Most organizations will retire / upgrade software and hardware after 5-10 years, but sometimes old software is kept running on old boxes, because it "just works". I once worked at a client site that was running a critical piece of (in-house developed) business software on a single server running HP-UX. The server was old (ca. 12-13 years), but fortunately still running without problems; however, getting spares would have been very difficult, and since software installation was undocumented, any significant system changes or even new hardware might have caused significant downtime and data loss. We eventually managed to replace it, but this is not always possible. I also read that many organizations still run decade-old mainframe hardware, particularly for highly customized systems controlling industrial machines or power plants. Which old hardware have you encountered? How did you manage these challenges? Related question: http://serverfault.com/questions/82467/should-old-servers-be-retired

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• Microsoft Word "Random" Crashes

  - by Bent Rasmussen

  Word seemingly randomly crashes in an application setting where it is first being used to programmatically databind (bookmarks) and then directly afterwards opened on the user machine for further user input. The error message is quite precise but the workaround has eluded me. Word crashes a moment or two after it has been opened on the user machine with the below exception details. Problem signature: Problem Event Name: APPCRASH Application Name: WINWORD.EXE Application Version: 14.0.6129.5000 Application Timestamp: 5082f354 Fault Module Name: wwlib.dll Fault Module Version: 14.0.6129.5000 Fault Module Timestamp: 5082f3dc Exception Code: c0000005 Exception Offset: 000eed32 OS Version: 6.1.7601.2.1.0.16.7 Locale ID: 1030 Additional information about the problem: LCID: 1030 skulcid: 1030 Sometimes one can run the exact same scenario 50 times before experiencing a crash, other times only a few times. We have tried using different versions of the Word format as well as renaming the databound file after saving so that the file being opened on the user machine is different. Principally Word should never crash but perhaps there is some workaround that can make Word not crash. Googling for a solution there appears to be multiple things that can trigger this bug.

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• how to remove background layer of djvu file

  - by Jon

  Hello, I've downloaded some files from the Internet Archive. They come in different file formats and most of the time I use pdf. However, sometimes the scans are saves in colour instead of b/w. This makes it difficult/impossible to read on a dedicated ebook reader. In that case I downloaded the djvu files as on the PC you can select which layer (color, bw,fore,back) one would like to see. Selecting the bw gives excellent results. However, the ebook reader does not has this option. The question is, how can I remove /extract a layer from the djvu file and save only this layer. So far I've tried the following two approaches: 1) select bw in the djvu viewer on the PC and printed to postscript file. Followed by a ps2pdf conversion. This works, but generates a fairly large pdf file. Sure, I can again upload it to any2djvu but it just seems to much manual work for each file. 2) I tried the shared annotation feature and said (mode bw). This works on the PC as desired but is ignored on the ebook reader as the other layers are still present. Any help or suggestions would be greatly appreciated.

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