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• Bandwidth Suggestion

  - by Campo

  I have been asked to analyze the bandwidth usage of a company and make a recommendation for upgrading their Internet connection(s). Here is the layout 3 DLS lines so it is 3x(6 Down, 1 Up Each) into a load balancer out to the office's network. 30 VOIP phones run on a T1 (1.5 Down, 1.5 Up) The users at the company are heavily uploading. It is my suspicion that the issue in slowdown is being cause by multiple people uploading and others not being able to get requests out for even simple http requests. My initial idea is to get them a fiber line with a 10 down and 10 up. What do others think on this plan? Will that be enough to host their network traffic? What do I do about the VOIP line afterward? The fiber is expensive and I know the T1 does a great job for their VOIP so I do not want to suggest a DSL line because I know it may not be sufficient. I would also like to save them some money if I can. Maybe even get a faster fiber line and forgo the T1. Though I know their load balance/switch can only handle 20MB/S throughput. Looking for some confirmation/suggestions on my plan. I am planning on going in to get some real diagnostic numbers. Any suggestions on software to use for that? Preferably Windows software.

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• Malicious content on server - next steps advice [closed]

  - by Under435

  Possible Duplicate: My server's been hacked EMERGENCY I just got an e-mail from my hosting company that they got a report of malicious content being hosted on my vps. I was unaware of this and started looking into it. I discovered a file called /var/www/mysite.com/osc.htm. Soon after I discovered some weird php files wp-includes.php and ndlist.php both recognized as being PHP/WebShell.A.1 virus. I removed all these files but I'm unsure of what to do next. Can anyone help me analyze the output below of sudo netstat -A inet -p -e and give advice on what's best to do next. Thanks very much in advance Proto Recv-Q Send-Q Local Address Foreign Address State User Inode PID/Program name tcp 0 0 localhost.localdo:mysql localhost.localdo:37495 TIME_WAIT root 0 - tcp 0 1 mysite.com:50524 xnacreators.net:smtp SYN_SENT Debian-exim 69746 25848/exim4 tcp 0 0 mysite.com:www tha165.thehealtha:37065 TIME_WAIT root 0 - tcp 0 0 localhost.localdo:37494 localhost.localdo:mysql TIME_WAIT root 0 - udp 0 0 mysite.com:59447 merlin.ensma.fr:ntp ESTABLISHED ntpd 3769 2522/ntpd udp 0 0 mysite.com:36432 beast.syus.org:ntp ESTABLISHED ntpd 4357 2523/ntpd udp 0 0 mysite.com:48212 formularfetischiste:ntp ESTABLISHED ntpd 3768 2522/ntpd udp 0 0 mysite.com:46690 formularfetischiste:ntp ESTABLISHED ntpd 4354 2523/ntpd udp 0 0 mysite.com:35009 stratum-2-core-a.qu:ntp ESTABLISHED ntpd 4356 2523/ntpd udp 0 0 mysite.com:58702 stratum-2-core-a.qu:ntp ESTABLISHED ntpd 3770 2522/ntpd udp 0 0 mysite.com:49583 merlin.ensma.fr:ntp ESTABLISHED ntpd 4355 2523/ntpd udp 0 0 mysite.com:56290 beast.syus.org:ntp ESTABLISHED ntpd 3771 2522/ntpd

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• How to find out what is causing a slow down of the application on this server?

  - by Jan P.

  This is not the typical serverfault question, but I'm out of ideas and don't know where else to go. If there are better places to ask this, just point me there in the comments. Thanks. Situation We have this web application that uses Zend Framework, so runs in PHP on an Apache web server. We use MySQL for data storage and memcached for object caching. The application has a very unique usage and load pattern. It is a mobile web application where every full hour a cronjob looks through the database for users that have some information waiting or action to do and sends this information to a (external) notification server, that pushes these notifications to them. After the users get these notifications, the go to the app and use it, mostly for a very short time. An hour later, same thing happens. Problem In the last few weeks usage of the application really started to grow. In the last few days we encountered very high load and doubling of application response times during and after the sending of these notifications (so basically every hour). The server doesn't crash or stop responding to requests, it just gets slower and slower and often takes 20 minutes to recover - until the same thing starts again at the full hour. We have extensive monitoring in place (New Relic, collectd) but I can't figure out what's wrong; I can't find the bottlekneck. That's where you come in: Can you help me figure out what's wrong and maybe how to fix it? Additional information The server is a 16 core Intel Xeon (8 cores with hyperthreading, I think) and 12GB RAM running Ubuntu 10.04 (Linux 3.2.4-20120307 x86_64). Apache is 2.2.x and PHP is Version 5.3.2-1ubuntu4.11. If any configuration information would help analyze the problem, just comment and I will add it. Graphs info phpinfo() apc status memcache status collectd Processes CPU Apache Load MySQL Vmem Disk New Relic Application performance Server overview Processes Network Disks (Sorry the graphs are gifs and not the same time period, but I think the most important info is in there)

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• Can't display RSSI values in Wireshark

  - by Giovanni Soldi

  I am trying to analyze the up-link Wireless traffic generated by my Sony Ericsson phone and captured by my D-Link router, on which I installed the DD-WRT firmware. To do this, first I log in the router and enable the prism0 interface by typing the command: wl -i eth1 monitor 1 and then I start to capture the packets by typing: tcpdump -i prism0 ether src xx:xx:xx:xx:xx:xx -s0 -w /tmp/smbshare/sony_ericsson_test.pcap where xx:xx:xx:xx:xx:xx is the MAC address of my Sony Ericsson phone. After a while I transfer the sony_ericsson_test.pcap file to my computer and open it with Wireshark program. In order to display the RSSI values I follow this procedure: Edit - Preferences... - Columns - Press "Add" button - As "Field type" I choose "IEEE 802.11 RSSI" and finally I choose name "Power" and click on "Apply" button. The problem is that the column "Power" is empty with no RSSI values. Does Anyone has a clue on why are RSSI values not displayed? Maybe I am missing a passage. Looking forward to hearing from anyone of you! Thanks in advance for your help!

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• Master File Table Corrupt, any way to save data?

  - by domen

  hi. I've used search, but none of the results match my problem so I didn't have to ask separate question. I've Installed Windows 7 RTM recently and since then partitions located on one of my HDDs have gone "crazy". They used to "freeze" and didn't open in explorer for some time (minute or two, usually), sometimes all partitions of the drive wouldn't show until reboot and finally, one of those partitions started showing "disk structure is corrupted and unreadable" warning, it appeared in Disk Management window as RAW and chkdsk showed "mft corrupt". There were no important data on the partition and I didn't have enough time to analyze the problem at the moment, so I just reformatted it and ran antivirus scan on system. After that problem settled for some time, but yesterday the problematic HDD vanished again from the system. After reboot chkdsk identified mft of four partitions corrupt and now they are all in same conditions as the above mentioned one. But the difference is that the files stored in them are extremely important. and just for info: I upgraded from Win7 build 7077, but had some performance issues, so I reformatted system drive and installed fresh Win7 RTM on it. I've downloaded TestDisk and it shows all the partitions marked as NTFS (not RAW) and my knowledge of the program wasn't sufficient to obtain any other info from it :-) and the images that could help describe the problem (sorry, I'm not allowed to post images and more than one hyperlink): http:// img22.imageshack.us/img22/5909/chkdskz.jpg http:// img198.imageshack.us/img198/5576/computeray.jpg I'm interested, is there a way to let me restore the MFT or just access files so I can backup them before reformatting the drive. Thanks for your time. :) P.S. my reformatted drive is showing no problems, could there be a problem with windows 7 itself? I googled, but with no results.

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• SWATCH - what am I doing wrong?

  - by Brian Dunbar

  What I want/need/desire is to log when a user logs into my FTP server. Problem: I can't make swatch work the way I should be able to. This data is logged to a file - but of course these logs are not kept very long. I can't keep the logs around forever, but I can extract data from then, analyze it, store results elsewhere. If there is a better way to do this than the following, I'm all ears. Swatch version 3.2.3 Perl 5.12 FTP: VSFTP OS (Test): OS X 10.6.8 OS (Production): Solaris From man I see I can pass contents to a command .. so I should be able to echo those values to file, do a sed/cut/uniq thing on them for stats. $ man swatch (snip) exec command Execute command. The command may contain variables which are substituted with fields from the matched line. A $N will be replaced by the Nth field in the line. A $0 or $* will be replaced by the entire line. Swatch file .swatchrc watchfor /OK LOGIN/ echo=red pipe "echo "0: $0 1:$1 2:$2 3:$3 4:$4 5:$5" >> /Users/bdunbar/dev/ftplog/output.txt" Launch with $ swatch -c /Users/bdunbar/.swatchrc --script-dir /Users/bdunbar/dev/ftplog -t /Users/bdunbar/dev/ftplog/vsftpd.log & Test echo "Mon July 9 03:11:07 2012 [pid 14938] [aetech] OK LOGIN: Client "206.209.255.227"" >> vsftpd.log Results - it's echoing to TTY. This is not needed or desired on the server, but it does tell me things are working. ftplog *** swatch version 3.2.3 (pid:25780) started at Mon Jul 9 15:23:33 CDT 2012 Mon July 9 03:11:07 2012 [pid 14938] [aetech] OK LOGIN: Client 206.209.255.227 Results - bad! I appear to not be sending the variables to text. $ tail -f output.txt 0: /Users/bdunbar/dev/ftplog/.swatch_script.25780 1: 2: 3: 4: 5:

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• windows 7 monitor instantly resumes from power off

  - by user167328

  It seems that some service or program is preventing my monitor from going into power save mode but I cannot find a way to dig down the cause. Does anybody know a way to find out which event may be causing the problem? Background information: If I leave/lock my computer I want to immediately power off the monitor. Stupid windows has no program for this so I use a third party utility. I use Display.exe from Noel Danjou since 2005 and have had no problem with it on XP, my Notebook with w7 x64 pro and at the office with w7 x64 enterprise. With my new home pc with w7 x64 pro the monitor goes off but instantly comes back on after a second. So I tested using a power plan with the shortest timeout of 1 minute but with that the display never goes off at all. (Setting a power plan timeout is no useful option because then I cannot read a document or watch a movie without the monitor going off) I could try trial and error methods but this is cumbersome and not what I regard as a professional solution. So I would prefer a way to analyze the windows events to find out the reason for the display staying active. Add On: In the meantime I tried safe mode and also exited from all tray programs but the problem is still there. I also checked the BIOS for special power settings but still no solution (P.S. Mobo is H87-G41 PC Mate with latest BIOS rev.)

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• Measuring performance indicators on a cluster

  - by Aditya Singh

  My architecture is based on Amazon. A ELB load balancer balances POST requests among m1.large instances. Every instance has a nginx server on port 80 which distributes the requests to 4 python-tornado servers on backend which handle the request. These tornado servers are taking about 5 - 10ms to respond to one request but this is the internal compute time of every request. I want to put this thing on test and i want to measure the response time from ELB to upstream and back and how does it vary when the QPS throughput is increased and plot a graph of Time vs. QPS vs. Latency and other factors like CPU and Memory. Is there a software to do that or should i log everything somewhere with latency checks and then analyze the whole log to get the stuff out. I would also need to write a self-monitor which keeps checking the whole response time. Is it possible to do it with a script from within the server. If so, will it be accurate ?

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• Recover file from NTFS after it was formatted twice

  - by Phil

  I'm running Linux Mint and have a 2TB drive that I formatted as NTFS. I copied ~120GB of files from another computer to the 2TB drive, removing the files from the other computer as I did so. When they were all on the 2TB drive, I zipped them up as file "Gold.tar.gz". Then I reformatted the 2TB drive as ext3 in a moment of absolute stupidity. I formatted the 2TB back to NTFS, but of course everything is gone. Here is what I have tried: TestDisk -- won't find any lost partitions or undelete files, just the current empty one PhotoRec -- seems to only find some broken text files and misidentify their extensions. It never finds the 100's of avi files I had (before the 120GB copy, I already had 750GB on the drive full of avi files) or anything else that would show me it's working properly. Using dd I recovered the first 512MB of the drive and went hunting through it. I found all of the file as MFT entries, including the file "Gold.tar.gz" in a 2048 byte MFT record. I'm looking now for some way of either (1) telling PhotoRec to look at that record, or (2) analyze the MFT record myself and discover the sectors holding the data; I can piece it all together using dd and join the binary output if it's fragmented. One last thing - from the moment I got this drive a few days ago to the incident, there were only file copies made to it and no deletes. I formatted as NTFS, then copied thousands of files, then made a tar.gz, then reformatted to ext3, then reformatted to NTFS again. I'm hoping that the size of the drive and fact that there was no file modification/deleting happening makes for minimal file fragmentation.

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• Fixing damaged partition table

  - by dr4cul4

  This is continuation of Recover Extended Partition , but this time I have different problem related partition table it self. I managed to restore partition that I needed and backed up files that were crucial to me (at least those that I had space to store somewhere) OK now get to the problem. My partition table is corrupted, booting RIP Linux I can mount it in truecrypt (and other ones that recovered), but that's basically it. When I launch GParted I have unallocated drive. GParted Dev info: Device Information Model: ATA ST2000DL003-9VT1 Size: 1.82TiB Path: /dev/sda Partition table: unrecognized Heads: 255 Sectors/track: 63 Cylinders: 243201 Total Sectors: 3907029168 Sector size: 512 When I check information on unallocated space I get: File system: unallocated Size: 1.82TiB First sector: 0 Last sector: 3907029167 Total sectors: 3907029168 Warning: Can't have a partition outside the disk! Now the output of testdisc (Analyze): TestDisk 6.13, Data Recovery Utility, November 2011 Christophe GRENIER <[email protected]> http://www.cgsecurity.org Disk /dev/sda - 2000 GB / 1863 GiB - CHS 243201 255 63 Current partition structure: Partition Start End Size in sectors > 1 P Linux 13132 242 39 16353 233 8 51744768 2 E extended LBA 16807 223 1 243201 254 63 3637021626 No partition is bootable 5 L Linux 16807 223 57 20430 39 25 58191872 X extended 20430 70 1 243201 78 13 3578816632 Invalid NTFS or EXFAT boot 6 L HPFS - NTFS 20430 71 58 243201 78 13 3578816512 6 LNext Now fdisk: # fdisk -l /dev/sda Disk /dev/sda: 2000.4 GB, 2000398934016 bytes 255 heads, 63 sectors/track, 243201 cylinders, total 3907029168 sectors Units = sectors of 1 * 512 = 512 bytes Sector size (logical/physical): 512 bytes / 512 bytes I/O size (minimum/optimal): 512 bytes / 512 bytes Disk identifier: 0x00039cd0 Device Boot Start End Blocks Id System /dev/sda1 210980864 262725631 25872384 83 Linux /dev/sda2 270018504 3907040129 1818510813 f W95 Ext'd (LBA) /dev/sda5 270018560 328210431 29095936 83 Linux /dev/sda6 328212480 3907028991 1789408256 7 HPFS/NTFS/exFAT Now I would like to fix that to arrange partitions correctly, but I have no idea which tool is capable of fixing that (tried, a few, some of them offered fixing, but it was to risky at the moment - still backing up data).

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• How to Access User Directory shared by Apache on OS X Mountain Lion?

  - by schluchc

  When trying to access the local user web page on localhost/~username, I get a "403 Forbidden". The system web page in /Library/WebServer/Documents is accessible on localhost/ though, so I assume Apache is working fine. I know that this problem has been discussed several times, also on superuser. I implemented and checked all I could find, but I still couldn't solve the problem and would be glad if someone had a suggestion for this particular case: sudo apachectl -t returns Syntax OK. I have a username.conf file in /etc/apache2/users/: <Directory "/Users/username/Sites/"> Options Indexes MultiViews FollowSymLinks AllowOverride AuthConfig Limit Order allow,deny Allow from all </Directory> as proposed here [SuperUser] and in several other tutorials. The permissions of the username.conf file are -rw-r--r-- root wheel, as they should be. The httpd.conf is unchanged and therefore contains the line Include /private/etc/apache2/extra/httpd-userdir.conf. That file in turn contains UserDir Sites Include /private/etc/apache2/users/*.conf <IfModule bonjour_module> RegisterUserSite customized-users </IfModule> So the httpd*.conf files should be ok. The permissions of /Users/username/Sites is drwxr-xr-x 10 username staff and -rw-r--r--@ 1 username staff for the index.html. In the error log I simply get a [Sun Nov 25 22:14:32 2012] [error] [client 127.0.0.1] (13)Permission denied: access to /~username/ denied. And yes, after each change I did the sudo apachectl restart. Any help no how to solve the problem or how to further analyze it would be highly appreciated!

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• SQL SERVER – Server Side Paging in SQL Server 2011 Performance Comparison

  - by pinaldave

  Earlier, I have written about SQL SERVER – Server Side Paging in SQL Server 2011 – A Better Alternative. I got many emails asking for performance analysis of paging. Here is the quick analysis of it. The real challenge of paging is all the unnecessary IO reads from the database. Network traffic was one of the reasons why paging has become a very expensive operation. I have seen many legacy applications where a complete resultset is brought back to the application and paging has been done. As what you have read earlier, SQL Server 2011 offers a better alternative to an age-old solution. This article has been divided into two parts: Test 1: Performance Comparison of the Two Different Pages on SQL Server 2011 Method In this test, we will analyze the performance of the two different pages where one is at the beginning of the table and the other one is at its end. Test 2: Performance Comparison of the Two Different Pages Using CTE (Earlier Solution from SQL Server 2005/2008) and the New Method of SQL Server 2011 We will explore this in the next article. This article will tackle test 1 first. Test 1: Retrieving Page from two different locations of the table. Run the following T-SQL Script and compare the performance. SET STATISTICS IO ON; USE AdventureWorks2008R2 GO DECLARE @RowsPerPage INT = 10, @PageNumber INT = 5 SELECT * FROM Sales.SalesOrderDetail ORDER BY SalesOrderDetailID OFFSET @PageNumber*@RowsPerPage ROWS FETCH NEXT 10 ROWS ONLY GO USE AdventureWorks2008R2 GO DECLARE @RowsPerPage INT = 10, @PageNumber INT = 12100 SELECT * FROM Sales.SalesOrderDetail ORDER BY SalesOrderDetailID OFFSET @PageNumber*@RowsPerPage ROWS FETCH NEXT 10 ROWS ONLY GO You will notice that when we are reading the page from the beginning of the table, the database pages read are much lower than when the page is read from the end of the table. This is very interesting as when the the OFFSET changes, PAGE IO is increased or decreased. In the normal case of the search engine, people usually read it from the first few pages, which means that IO will be increased as we go further in the higher parts of navigation. I am really impressed because using the new method of SQL Server 2011,  PAGE IO will be much lower when the first few pages are searched in the navigation. Test 2: Retrieving Page from two different locations of the table and comparing to earlier versions. In this test, we will compare the queries of the Test 1 with the earlier solution via Common Table Expression (CTE) which we utilized in SQL Server 2005 and SQL Server 2008. Test 2 A : Page early in the table -- Test with pages early in table USE AdventureWorks2008R2 GO DECLARE @RowsPerPage INT = 10, @PageNumber INT = 5 ;WITH CTE_SalesOrderDetail AS ( SELECT *, ROW_NUMBER() OVER( ORDER BY SalesOrderDetailID) AS RowNumber FROM Sales.SalesOrderDetail PC) SELECT * FROM CTE_SalesOrderDetail WHERE RowNumber >= @PageNumber*@RowsPerPage+1 AND RowNumber <= (@PageNumber+1)*@RowsPerPage ORDER BY SalesOrderDetailID GO SET STATISTICS IO ON; USE AdventureWorks2008R2 GO DECLARE @RowsPerPage INT = 10, @PageNumber INT = 5 SELECT * FROM Sales.SalesOrderDetail ORDER BY SalesOrderDetailID OFFSET @PageNumber*@RowsPerPage ROWS FETCH NEXT 10 ROWS ONLY GO Test 2 B : Page later in the table -- Test with pages later in table USE AdventureWorks2008R2 GO DECLARE @RowsPerPage INT = 10, @PageNumber INT = 12100 ;WITH CTE_SalesOrderDetail AS ( SELECT *, ROW_NUMBER() OVER( ORDER BY SalesOrderDetailID) AS RowNumber FROM Sales.SalesOrderDetail PC) SELECT * FROM CTE_SalesOrderDetail WHERE RowNumber >= @PageNumber*@RowsPerPage+1 AND RowNumber <= (@PageNumber+1)*@RowsPerPage ORDER BY SalesOrderDetailID GO SET STATISTICS IO ON; USE AdventureWorks2008R2 GO DECLARE @RowsPerPage INT = 10, @PageNumber INT = 12100 SELECT * FROM Sales.SalesOrderDetail ORDER BY SalesOrderDetailID OFFSET @PageNumber*@RowsPerPage ROWS FETCH NEXT 10 ROWS ONLY GO From the resultset, it is very clear that in the earlier case, the pages read in the solution are always much higher than the new technique introduced in SQL Server 2011 even if we don’t retrieve all the data to the screen. If you carefully look at both the comparisons, the PAGE IO is much lesser in the case of the new technique introduced in SQL Server 2011 when we read the page from the beginning of the table and when we read it from the end. I consider this as a big improvement as paging is one of the most used features for the most part of the application. The solution introduced in SQL Server 2011 is very elegant because it also improves the performance of the query and, at large, the database. Reference : Pinal Dave (http://blog.SQLAuthority.com) Filed under: SQL, SQL Authority, SQL Optimization, SQL Performance, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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• Romanian parter Omnilogic Delivers “No Limits” Scalability, Performance, Security, and Affordability through Next-Generation, Enterprise-Grade Engineered Systems

  - by swalker

  Omnilogic SRL is a leading technology and information systems provider in Romania and central and Eastern Europe. An Oracle Value-Added Distributor Partner, Omnilogic resells Oracle software, hardware, and engineered systems to Oracle Partner Network members and provides specialized training, support, and testing facilities. Independent software vendors (ISVs) also use Omnilogic’s demonstration and testing facilities to upgrade the performance and efficiency of their solutions and those of their customers by migrating them from competitor technologies to Oracle platforms. Omnilogic also has a dedicated offering for ISV solutions, based on Oracle technology in a hosting service provider model. Omnilogic wanted to help Oracle Partners and ISVs migrate solutions to Oracle Exadata and sell Oracle Exadata to end-customers. It installed Oracle Exadata Database Machine X2-2 Quarter Rack at its data center to create a demonstration and testing environment. Demonstrations proved that Oracle Exadata achieved processing speeds up to 100 times faster than competitor systems, cut typical back-up times from 6 hours to 20 minutes, and stored 10 times more data. Oracle Partners and ISVs learned that migrating solutions to Oracle Exadata’s preconfigured, pre-integrated hardware and software can be completed rapidly, at low cost, without business disruption, and with reduced ongoing operating costs. Challenges A word from Omnilogic “Oracle Exadata is the new killer application—the smartest solution on the market. There is no competition.” – Sorin Dragomir, Chief Operating Officer, Omnilogic SRL Enable Oracle Partners in Romania and central and eastern Europe to achieve Oracle Exadata Ready status by providing facilities to test and optimize existing applications and build real-life proofs of concept (POCs) for new solutions on Oracle Exadata Database Machine Provide technical support and demonstration facilities for ISVs migrating their customers’ solutions from competitor technologies to Oracle Exadata to maximize performance, scalability, and security; optimize hardware and datacenter space; cut maintenance costs; and improve return on investment Demonstrate power of Oracle Exadata’s high-performance, high-capacity engineered systems for customer-facing businesses, such as government organizations, telecommunications, banking and insurance, and utility companies, which typically require continuous availability to support very large data volumes Showcase Oracle Exadata’s unchallenged online transaction processing (OLTP) capabilities that cut application run times to provide unrivalled query turnaround and user response speeds while significantly reducing back-up times and eliminating risk of unplanned outages Capitalize on providing a world-class training and demonstration environment for Oracle Exadata to accelerate sales with Oracle Partners Solutions Created a testing environment to enable Oracle Partners and ISVs to test their own solutions and those of their customers on Oracle Exadata running on Oracle Enterprise Linux or Oracle Solaris Express to benchmark performance prior to migration Leveraged expertise on Oracle Exadata to offer Oracle Exadata training, migration, support seminars and to showcase live demonstrations for Oracle Partners Proved how Oracle Exadata’s pre-engineered systems, that come assembled, configured, and ready to run, reduce deployment time and cost, minimize risk, and help customers achieve the full performance potential immediately after go live Increased processing speeds 10-fold and with zero data loss for a telecommunications provider’s client-facing customer relationship management solution Achieved performance improvements of between 6 and 100 times faster for financial and utility company applications currently running on IBM, Microsoft, or SAP HANA platforms Showed how daily closure procedures carried out overnight by banks, insurance companies, and other financial institutions to analyze each day’s business, can typically be cut from around six hours to 20 minutes, some 18 times faster, when running on Oracle Exadata Simulated concurrent back-ups while running applications under normal working conditions to prove that Oracle Exadata-based solutions can be backed up during business hours without causing bottlenecks or impacting the end-user experience Demonstrated that Oracle Exadata’s built-in analytics, data mining and OLTP capabilities make it the highest-performance, lowest-cost choice for large data warehousing operations Showed how Oracle Exadata’s columnar compression and intelligent storage architecture allows 10 times more data to be stored than on competitor platforms Demonstrated how Oracle Exadata cuts hardware requirements significantly by consolidating workloads on to fewer servers which delivers greater power efficiency and lower operating costs that competing systems from IBM and other manufacturers Proved to ISVs that migrating solutions to Oracle Exadata’s preconfigured, pre-integrated hardware and software can be completed rapidly, at low cost, and with minimal business disruption Demonstrated how storage servers, database servers, and network switches can be added incrementally and inexpensively to the Oracle Exadata platform to support business expansion On track to grow revenues by 10% in year one and by 15% annually thereafter through increased business generated from Oracle Partners and ISVs

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• Master Note for Generic Data Warehousing

  - by lajos.varady(at)oracle.com

  ++++++++++++++++++++++++++++++++++++++++++++++++++++ The complete and the most recent version of this article can be viewed from My Oracle Support Knowledge Section. Master Note for Generic Data Warehousing [ID 1269175.1] ++++++++++++++++++++++++++++++++++++++++++++++++++++In this Document   Purpose   Master Note for Generic Data Warehousing      Components covered      Oracle Database Data Warehousing specific documents for recent versions      Technology Network Product Homes      Master Notes available in My Oracle Support      White Papers      Technical Presentations Platforms: 1-914CU; This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process and therefore has not been subject to an independent technical review. Applies to: Oracle Server - Enterprise Edition - Version: 9.2.0.1 to 11.2.0.2 - Release: 9.2 to 11.2Information in this document applies to any platform. Purpose Provide navigation path Master Note for Generic Data Warehousing Components covered Read Only Materialized ViewsQuery RewriteDatabase Object PartitioningParallel Execution and Parallel QueryDatabase CompressionTransportable TablespacesOracle Online Analytical Processing (OLAP)Oracle Data MiningOracle Database Data Warehousing specific documents for recent versions 11g Release 2 (11.2)11g Release 1 (11.1)10g Release 2 (10.2)10g Release 1 (10.1)9i Release 2 (9.2)9i Release 1 (9.0)Technology Network Product HomesOracle Partitioning Advanced CompressionOracle Data MiningOracle OLAPMaster Notes available in My Oracle SupportThese technical articles have been written by Oracle Support Engineers to provide proactive and top level information and knowledge about the components of thedatabase we handle under the "Database Datawarehousing".Note 1166564.1 Master Note: Transportable Tablespaces (TTS) -- Common Questions and IssuesNote 1087507.1 Master Note for MVIEW 'ORA-' error diagnosis. For Materialized View CREATE or REFRESHNote 1102801.1 Master Note: How to Get a 10046 trace for a Parallel QueryNote 1097154.1 Master Note Parallel Execution Wait Events Note 1107593.1 Master Note for the Oracle OLAP OptionNote 1087643.1 Master Note for Oracle Data MiningNote 1215173.1 Master Note for Query RewriteNote 1223705.1 Master Note for OLTP Compression Note 1269175.1 Master Note for Generic Data WarehousingWhite Papers Transportable Tablespaces white papers Database Upgrade Using Transportable Tablespaces:Oracle Database 11g Release 1 (February 2009) Platform Migration Using Transportable Database Oracle Database 11g and 10g Release 2 (August 2008) Database Upgrade using Transportable Tablespaces: Oracle Database 10g Release 2 (April 2007) Platform Migration using Transportable Tablespaces: Oracle Database 10g Release 2 (April 2007)Parallel Execution and Parallel Query white papers Best Practices for Workload Management of a Data Warehouse on the Sun Oracle Database Machine (June 2010) Effective resource utilization by In-Memory Parallel Execution in Oracle Real Application Clusters 11g Release 2 (Feb 2010) Parallel Execution Fundamentals in Oracle Database 11g Release 2 (November 2009) Parallel Execution with Oracle Database 10g Release 2 (June 2005)Oracle Data Mining white paper Oracle Data Mining 11g Release 2 (March 2010)Partitioning white papers Partitioning with Oracle Database 11g Release 2 (September 2009) Partitioning in Oracle Database 11g (June 2007)Materialized Views and Query Rewrite white papers Oracle Materialized Views  and Query Rewrite (May 2005) Improving Performance using Query Rewrite in Oracle Database 10g (December 2003)Database Compression white papers Advanced Compression with Oracle Database 11g Release 2 (September 2009) Table Compression in Oracle Database 10g Release 2 (May 2005)Oracle OLAP white papers On-line Analytic Processing with Oracle Database 11g Release 2 (September 2009) Using Oracle Business Intelligence Enterprise Edition with the OLAP Option to Oracle Database 11g (July 2008)Generic white papers Enabling Pervasive BI through a Practical Data Warehouse Reference Architecture (February 2010) Optimizing and Protecting Storage with Oracle Database 11g Release 2 (November 2009) Oracle Database 11g for Data Warehousing and Business Intelligence (August 2009) Best practices for a Data Warehouse on Oracle Database 11g (September 2008)Technical PresentationsA selection of ObE - Oracle by Examples documents: Generic Using Basic Database Functionality for Data Warehousing (10g) Partitioning Manipulating Partitions in Oracle Database (11g Release 1) Using High-Speed Data Loading and Rolling Window Operations with Partitioning (11g Release 1) Using Partitioned Outer Join to Fill Gaps in Sparse Data (10g) Materialized View and Query Rewrite Using Materialized Views and Query Rewrite Capabilities (10g) Using the SQLAccess Advisor to Recommend Materialized Views and Indexes (10g) Oracle OLAP Using Microsoft Excel With Oracle 11g Cubes (how to analyze data in Oracle OLAP Cubes using Excel's native capabilities) Using Oracle OLAP 11g With Oracle BI Enterprise Edition (Creating OBIEE Metadata for OLAP 11g Cubes and querying those in BI Answers) Building OLAP 11g Cubes Querying OLAP 11g Cubes Creating Interactive APEX Reports Over OLAP 11g CubesSelection of presentations from the BIWA website:Extreme Data Warehousing With Exadata  by Hermann Baer (July 2010) (slides 2.5MB, recording 54MB)Data Mining Made Easy! Introducing Oracle Data Miner 11g Release 2 New "Work flow" GUI   by Charlie Berger (May 2010) (slides 4.8MB, recording 85MB )Best Practices for Deploying a Data Warehouse on Oracle Database 11g  by Maria Colgan (December 2009)  (slides 3MB, recording 18MB, white paper 3MB )

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• New Communications Industry Data Model with "Factory Installed" Predictive Analytics using Oracle Da

  - by charlie.berger

  Oracle Introduces Oracle Communications Data Model to Provide Actionable Insight for Communications Service Providers   We've integrated pre-installed analytical methodologies with the new Oracle Communications Data Model to deliver automated, simple, yet powerful predictive analytics solutions for customers.  Churn, sentiment analysis, identifying customer segments - all things that can be anticipated and hence, preconcieved and implemented inside an applications.  Read on for more information! TM Forum Management World, Nice, France - 18 May 2010 News Facts To help communications service providers (CSPs) manage and analyze rapidly growing data volumes cost effectively, Oracle today introduced the Oracle Communications Data Model. With the Oracle Communications Data Model, CSPs can achieve rapid time to value by quickly implementing a standards-based enterprise data warehouse that features communications industry-specific reporting, analytics and data mining. The combination of the Oracle Communications Data Model, Oracle Exadata and the Oracle Business Intelligence (BI) Foundation represents the most comprehensive data warehouse and BI solution for the communications industry. Also announced today, Hong Kong Broadband Network enhanced their data warehouse system, going live on Oracle Communications Data Model in three months. The leading provider increased its subscriber base by 37 percent in six months and reduced customer churn to less than one percent. Product Details Oracle Communications Data Model provides industry-specific schema and embedded analytics that address key areas such as customer management, marketing segmentation, product development and network health. CSPs can efficiently capture and monitor critical data and transform it into actionable information to support development and delivery of next-generation services using: More than 1,300 industry-specific measurements and key performance indicators (KPIs) such as network reliability statistics, provisioning metrics and customer churn propensity. Embedded OLAP cubes for extremely fast dimensional analysis of business information. Embedded data mining models for sophisticated trending and predictive analysis. Support for multiple lines of business, such as cable, mobile, wireline and Internet, which can be easily extended to support future requirements. With Oracle Communications Data Model, CSPs can jump start the implementation of a communications data warehouse in line with communications-industry standards including the TM Forum Information Framework (SID), formerly known as the Shared Information Model. Oracle Communications Data Model is optimized for any Oracle Database 11g platform, including Oracle Exadata, which can improve call data record query performance by 10x or more. Supporting Quotes "Oracle Communications Data Model covers a wide range of business areas that are relevant to modern communications service providers and is a comprehensive solution - with its data model and pre-packaged templates including BI dashboards, KPIs, OLAP cubes and mining models. It helps us save a great deal of time in building and implementing a customized data warehouse and enables us to leverage the advanced analytics quickly and more effectively," said Yasuki Hayashi, executive manager, NTT Comware Corporation. "Data volumes will only continue to grow as communications service providers expand next-generation networks, deploy new services and adopt new business models. They will increasingly need efficient, reliable data warehouses to capture key insights on data such as customer value, network value and churn probability. With the Oracle Communications Data Model, Oracle has demonstrated its commitment to meeting these needs by delivering data warehouse tools designed to fill communications industry-specific needs," said Elisabeth Rainge, program director, Network Software, IDC. "The TM Forum Conformance Mark provides reassurance to customers seeking standards-based, and therefore, cost-effective and flexible solutions. TM Forum is extremely pleased to work with Oracle to certify its Oracle Communications Data Model solution. Upon successful completion, this certification will represent the broadest and most complete implementation of the TM Forum Information Framework to date, with more than 130 aggregate business entities," said Keith Willetts, chairman and chief executive officer, TM Forum. Supporting Resources Oracle Communications Oracle Communications Data Model Data Sheet Oracle Communications Data Model Podcast Oracle Data Warehousing Oracle Communications on YouTube Oracle Communications on Delicious Oracle Communications on Facebook Oracle Communications on Twitter Oracle Communications on LinkedIn Oracle Database on Twitter The Data Warehouse Insider Blog

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• Markus Zirn, "Big Data with CEP and SOA" @ SOA, Cloud &amp; Service Technology Symposium 2012

  - by JuergenKress

  ORACLE PROMOTIONAL DISCOUNT FOR EXCLUSIVE ORACLE DISCOUNT, ENTER PROMO CODE: DJMXZ370 Early-Bird Registration is Now Open with Special Pricing! Register before July 1, 2012 to qualify for discounts. Visit the Registration page for details. The International SOA, Cloud + Service Technology Symposium is a yearly event that features the top experts and authors from around the world, providing a series of keynotes, talks, demonstrations, and panels, as well as training and certification workshops - all dedicated to empowering IT professionals to realize modern service technologies and practices in the real world. Click here for a two-page printable conference overview (PDF). Big Data with CEP and SOA - September 25, 2012 - 14:15 Speaker: Markus Zirn, Oracle and Baz Kuthi, Avocent The "Big Data" trend is driving new kinds of IT projects that process machine-generated data. Such projects store and mine using Hadoop/ Map Reduce, but they also analyze streaming data via event-driven patterns, which can be called "Fast Data" complementary to "Big Data". This session highlights how "Big Data" and "Fast Data" design patterns can be combined with SOA design principles into modern, event-driven architectures. We will describe specific architectures that combines CEP, Distributed Caching, Event-driven Network, SOA Composites, Application Development Framework, as well as Hadoop. Architecture patterns include pre-processing and filtering event streams as close as possible to the event source, in memory master data for event pattern matching, event-driven user interfaces as well as distributed event processing. Focus is on how "Fast Data" requirements are elegantly integrated into a traditional SOA architecture. Markus Zirn is Vice President of Product Management covering Oracle SOA Suite, SOA Governance, Application Integration Architecture, BPM, BPM Solutions, Complex Event Processing and UPK, an end user learning solution. He is the author of “The BPEL Cookbook” (rated best book on Services Oriented Architecture in 2007) as well as “Fusion Middleware Patterns”. Previously, he was a management consultant with Booz Allen & Hamilton’s High Tech practice in Duesseldorf as well as San Francisco and Vice President of Product Marketing at QUIQ. Mr. Zirn holds a Masters of Electrical Engineering from the University of Karlsruhe and is an alumnus of the Tripartite program, a joint European degree from the University of Karlsruhe, Germany, the University of Southampton, UK, and ESIEE, France. KEYNOTES & SPEAKERS More than 80 international subject matter experts will be speaking at the Symposium. Below are confirmed keynotes and speakers so far. Over 50% of the agenda has not yet been finalized. Many more speakers to come. View the partial program calendars on the Conference Agenda page. CONFERENCE THEMES & TRACKS Cloud Computing Architecture & Patterns New SOA & Service-Orientation Practices & Models Emerging Service Technology Innovation Service Modeling & Analysis Techniques Service Infrastructure & Virtualization Cloud-based Enterprise Architecture Business Planning for Cloud Computing Projects Real World Case Studies Semantic Web Technologies (with & without the Cloud) Governance Frameworks for SOA and/or Cloud Computing Projects Service Engineering & Service Programming Techniques Interactive Services & the Human Factor New REST & Web Services Tools & Techniques Oracle Specialized SOA & BPM Partners Oracle Specialized partners have proven their skills by certifications and customer references. To find a local Specialized partner please visit http://solutions.oracle.com SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Technorati Tags: Markus Zirn,SOA Symposium,Thomas Erl,SOA Community,Oracle SOA,Oracle BPM,BPM Community,OPN,Jürgen Kress

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• The “Customer” Experience Revolution is Here

  - by Natalia Rachelson

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} A guest post by Anthony Lye, SVP, Oracle Development The Experience Revolution is here, and we are going to explore and celebrate our new customer experience ventures and strategy in an extraordinary way. In true Oracle fashion, we are hosting an exceptional event, bringing together customer experience advocates, visionaries and practitioners to discover and define Oracle’s Customer Experience vision. The Experience Revolution is best described as today’s era of the empowered consumer. For those of us who work with customers on a daily basis, we know that the modern consumer demands fast, accurate, consistent information across all communication channels. And if they don’t like the services received can easily take to social channels to voice disapproval. For this reason, organizations today operate in an environment where traditional methods of differentiation are less effective and customer experience has become the primary driver of business value. Here’s some food for thought, according to the 2011 Customer Experience Impact (CEI) Report, a full 89 percent of consumers will switch brands for a better customer experience. In short, in today’s era of the empowered consumer, delivering excellent customer experiences is what will, and is, defining the next great brands. At The Experience Revolution, Oracle President Mark Hurd will detail the vision of where customer experience is going and how Oracle will help you get there. He will introduce for the first time Oracle Customer Experience, a cross stack suite of customer experience products that enable organizations to: Engage customers with a consistent, connected and personalized brand experience across all channels and devices Deliver exceptional cross-channel order fulfillment and customer service through web, call centers and social networks Connect and analyze data from all interactions to better personalize experiences and identify hidden opportunities The Experience Revolution will also include an interactive gallery of customer experience interactions, featuring videos, touch screens and near field communication technology that will guide each attendee through an individualized event experience. We hope you will join us for an incredible evening on June 25, from 6:00 – 9:00 p.m. at Gotham Hall in New York City. You can register for The Experience Revolution here. And if you haven’t already joined the conversation on Twitter, please do: #OracleCX, #ExperienceRevolution

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• Fusion Concepts: Fusion Database Schemas

  - by Vik Kumar

  You often read about FUSION and FUSION_RUNTIME users while dealing with Fusion Applications. There is one more called FUSION_DYNAMIC. Here are some details on the difference between these three and the purpose of each type of schema. FUSION: It can be considered as an Administrator of the Fusion Applications with all the corresponding rights and powers such as owning tables and objects, providing grants to FUSION_RUNTIME.  It is used for patching and has grants to many internal DBMS functions. FUSION_RUNTIME: Used to run the Applications.  Contains no DB objects. FUSION_DYNAMIC: This schema owns the objects that are created dynamically through ADM_DDL. ADM_DDL is a package that acts as a wrapper around the DDL statement. ADM_DDL support operations like truncate table, create index etc. As the above statements indicate that FUSION owns the tables and objects including FND tables so using FUSION to run applications is insecure. It would be possible to modify security policies and other key information in the base tables (like FND) to break the Fusion Applications security via SQL injection etc. Other possibilities would be to write a logon DB trigger and steal credentials etc. Thus, to make Fusion Applications secure FUSION_RUNTIME is granted privileges to execute DMLs only on APPS tables. Another benefit of having separate users is achieving Separation of Duties (SODs) at schema level which is required by auditors. Below are the roles and privileges assigned to FUSION, FUSION_RUNTIME and FUSION_DYNAMIC schema: FUSION It has the following privileges: Create SESSION Do all types of DDL owned by FUSION. Additionally, some specific priveleges on other schemas is also granted to FUSION. EXECUTE ON various EDN_PUBLISH_EVENT It has the following roles: CTXAPP for managing Oracle Text Objects AQ_SER_ROLE and AQ_ADMINISTRATOR_ROLE for managing Advanced Queues (AQ) FUSION_RUNTIME It has the following privileges: CREATE SESSION CHANGE NOTIFICATION EXECUTE ON various EDN_PUBLISH_EVENT It has the following roles: FUSION_APPS_READ_WRITE for performing DML (Select, Insert, Delete) on Fusion Apps tables FUSION_APPS_EXECUTE for performing execute on objects such as procedures, functions, packages etc. AQ_SER_ROLE and AQ_ADMINISTRATOR_ROLE for managing Advanced Queues (AQ) FUSION_DYNAMIC It has following privileges: CREATE SESSION, PROCEDURE, TABLE, SEQUENCE, SYNONYM, VIEW UNLIMITED TABLESPACE ANALYZE ANY CREATE MINING MODEL EXECUTE on specific procedure, function or package and SELECT on specific tables. This depends on the objects identified by product teams that ADM_DDL needs to have access  in order to perform dynamic DDL statements. There is one more role FUSION_APPS_READ_ONLY which is not attached to any user and has only SELECT privilege on all the Fusion objects. FUSION_RUNTIME does not have any synonyms defined to access objects owned by FUSION schema. A logon trigger is defined in FUSION_RUNTIME which sets the current schema to FUSION and eliminates the need of any synonyms.   What it means for developers? Fusion Application developers should be using FUSION_RUNTIME for testing and running Fusion Applications UI, BC and to connect to any SQL front end like SQL *PLUS, SQL Loader etc. For testing ADFbc using AM tester while using FUSION_RUNTIME you may hit the following error: oracle.jbo.JboException: JBO-29000: Unexpected exception caught: java.sql.SQLException, msg=invalid name pattern: FUSION.FND_TABLE_OF_VARCHAR2_255 The fix is to add the below JVM parameter in the Run/Debug client property in the Model project properties -Doracle.jdbc.createDescriptorUseCurrentSchemaForSchemaName=true More details are discussed in this forum thread for it.

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• OWB 11gR2 &ndash; OLAP and Simba

  - by David Allan

  Oracle Warehouse Builder was the first ETL product to provide a single integrated and complete environment for managing enterprise data warehouse solutions that also incorporate multi-dimensional schemas. The OWB 11gR2 release provides Oracle OLAP 11g deployment for multi-dimensional models (in addition to support for prior releases of OLAP). This means users can easily utilize Simba's MDX Provider for Oracle OLAP (see here for details and cost) which allows you to use the powerful and popular ad hoc query and analysis capabilities of Microsoft Excel PivotTables® and PivotCharts® with your Oracle OLAP business intelligence data. The extensions to the dimensional modeling capabilities have been built on established relational concepts, with the option to seamlessly move from a relational deployment model to a multi-dimensional model at the click of a button. This now means that ETL designers can logically model a complete data warehouse solution using one single tool and control the physical implementation of a logical model at deployment time. As a result data warehouse projects that need to provide a multi-dimensional model as part of the overall solution can be designed and implemented faster and more efficiently. Wizards for dimensions and cubes let you quickly build dimensional models and realize either relationally or as an Oracle database OLAP implementation, both 10g and 11g formats are supported based on a configuration option. The wizard provides a good first cut definition and the objects can be further refined in the editor. Both wizards let you choose the implementation, to deploy to OLAP in the database select MOLAP: multidimensional storage. You will then be asked what levels and attributes are to be defined, by default the wizard creates a level bases hierarchy, parent child hierarchies can be defined in the editor. Once the dimension or cube has been designed there are special mapping operators that make it easy to load data into the objects, below we load a constant value for the total level and the other levels from a source table.   Again when the cube is defined using the wizard we can edit the cube and define a number of analytic calculations by using the 'generate calculated measures' option on the measures panel. This lets you very easily add a lot of rich analytic measures to your cube. For example one of the measures is the percentage difference from a year ago which we can see in detail below. You can also add your own custom calculations to leverage the capabilities of the Oracle OLAP option, either by selecting existing template types such as moving averages to defining true custom expressions. The 11g OLAP option now supports percentage based summarization (the amount of data to precompute and store), this is available from the option 'cost based aggregation' in the cube's configuration. Ensure all measure-dimensions level based aggregation is switched off (on the cube-dimension panel) - previously level based aggregation was the only option. The 11g generated code now uses the new unified API as you see below, to generate the code, OWB needs a valid connection to a real schema, this was not needed before 11gR2 and is a new requirement since the OLAP API which OWB uses is not an offline one. Once all of the objects are deployed and the maps executed then we get to the fun stuff! How can we analyze the data? One option which is powerful and at many users' fingertips is using Microsoft Excel PivotTables® and PivotCharts®, which can be used with your Oracle OLAP business intelligence data by utilizing Simba's MDX Provider for Oracle OLAP (see Simba site for details of cost). I'll leave the exotic reporting illustrations to the experts (see Bud's demonstration here), but with Simba's MDX Provider for Oracle OLAP its very simple to easily access the analytics stored in the database (all built and loaded via the OWB 11gR2 release) and get the regular features of Excel at your fingertips such as using the conditional formatting features for example. That's a very quick run through of the OWB 11gR2 with respect to Oracle 11g OLAP integration and the reporting using Simba's MDX Provider for Oracle OLAP. Not a deep-dive in any way but a quick overview to illustrate the design capabilities and integrations possible.

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• Book Reviews: Art of Community and Eyetracking Web Usability

  - by ultan o'broin

  Holidays time offers a chance to catch up on some user experience and user assistance related material. So, two short book reviews (which I considered using my new Tumblr blog for. More about that another time) coming up. The Art of Community by Jono Bacon Excellent starting point for anyone wanting to get going in the community software (FLOSS, for example) space or understand how to set up, manage, and leverage the collective intelligence of communities for whatever ends. The book is a little too long in my opinion, and of course, usage of what Jono is recommending needs to be nuanced and adapted for enterprise applications space (hardly surprising there is a lot about Ubuntu, Lug Radio, and so on given Jono's interests). Shame there wasn't more information on international, non-English community considerations too. Still, some great ideas and insight into setting up and managing communities that I will leverage (watch out for the results on this blog, later in 2011). One section, on collaborative writing really jumped out. It reinforced the whole idea that to successful community initiatives are based on instigators knowing what makes the community tick in the first place. How about this for insight into user profiles for people who write community user assistance (OK then, "doc") and what tools they might use (in this case, we're talking about Jokosher): "Most people who write documentation for open source software projects would fall into the category of power user. They are technology enthusiasts who are not interested in the super-technical avenues of programming, but want to help out. Many of these people have good writing skills and a good knowledge of using the software, so the documentation fit is natural. With Jokosher we wanted to acknowledge this profile of user. As such, instead of focussing on complex text processing tools, we encouraged our documentation contributors to use a wiki." The book is available for free here, and well as being available from usual sources. Eyetracking Web Usability by Jakob Nielsen and Kara Prentice Another fine book by established experts. I have some field experience of eyetracking studies myself --in the user assistance for enterprise applications space--though Jakob and Kara concentrate on websites for their research here. I would caution how much about websites transfers easily to the applications space, especially enterprise applications, as claimed in the book too. However, Jakob and Kara do make the case very well that understanding design goals (for example, productivity improvement in the case of applications) and the context of the software use is critical. Executing a study using eyetracking technology requires that you know what you want to test, can set up realistic tasks for testing by representative testers, and then analyze the results. Be precise, as lots of data will be generated (I think the authors underplay the effort in analyzing data too). What I found disappointing was the lack of emphasis on eyetracking as only part of the usability solution. It's really for fine-tuning designs in my opinion, and should be used after other design reviews. I also wasn't that crazy about the level of disengagement between the qualitative and quantitative side of this kind of testing that the book indicated. I think it is useful to have testers verbalize their thoughts and for test engineers to prompt, intervene, or guide as necessary. More on cultural or international aspects to usability testing might have been included too (websites are available to everyone). To conclude, I enjoyed the book, took on board some key takeaways about methodologies and found the recommendations sensible and easy to follow (for example about Forms layouts). Applying enterprise applications requirements such as those relating to user profiles, design goals, and overall context of use in conjunction with what's in this book would be the way to go here. It also made me think of how interesting it would be to compare eyetracking findings between website and enterprise applications usage.

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• Oracle Enterprise Manager 11g is Here!

  - by chung.wu

  We hope that you enjoyed the launch event. If you missed it, you may still watch it via our on demand webcast, which is being produced and will be posted very shortly. 11gR1 is a major release of Oracle Enterprise Manager, and as one would expect from a big release, there are many new capabilities that appeal to a broad set of audience. Before going into the laundry list of new features, let's talk about the key themes for this release to put things in perspective. First, this release is about Business Driven Application Management. The traditional paradigm of component centric systems management simply cannot satisfy the management needs of modern distributed applications, as they do not provide adequate visibility of whether these applications are truly meeting the service level expectations of the business users. Business Driven Application Management helps IT manage applications according to the needs of the business users so that valuable IT resources can be better focused to help deliver better business results. To support Business Driven Application Management, 11gR1 builds on the work that we started in 10g to provide better support for user experience management. This capability helps IT better understand how users use applications and the experience that the applications provide so that IT can take actions to help end users get their work done more effectively. In addition, this release also delivers improved business transaction management capabilities to make it faster and easier to understand and troubleshoot transaction problems that impact end user experience. Second, this release includes strengthened Integrated Application-to-Disk Management. Every component of an application environment, from the application logic to the application server, to database, host machines and storage devices, etc... can affect end user experience. After user experience improvement needs are identified, IT needs tools that can be used do deep dive diagnostics for each of the application environment component, analyze configurations and deploy changes. Enterprise Manager 11gR1 extends coverage of key application environment components to include full support for Oracle Database 11gR2, Exadata V2, and Fusion Middleware 11g. For composite and Java application management, two key pieces of technologies, JVM Diagnostic and Composite Application Monitoring and Modeler, are now fully integrated into Enterprise Manager so there is no need to install and maintain separate tools. In addition, we have delivered the first set of integration between Enterprise Manager Grid Control and Enterprise Manager Ops Center so that hardware level events can be centrally monitored via Grid Control. Finally, this release delivers Integrated Systems Management and Support for customers of Oracle technologies. Traditionally, systems management tools and tech support were separate silos. When problems occur, administrators used internally deployed tools to try to solve the problems themselves. If they couldn't fix the problems, then they would use some sort of support website to get help from the vendor's support staff. Oracle Enterprise Manager 11g integrates problem diagnostic and remediation workflow. Administrators can use Oracle Enterprise Manager's various diagnostic tools to begin the troubleshooting process. They can also use the integrated access to My Oracle Support to look up solutions and download software patches. If further help is needed, administrators can open service requests from right within Oracle Enterprise Manager and track status update. Oracle's support staff, using Enterprise Manager's configuration management capabilities, can collect important configuration information about customer environments in order to expedite problem resolution. This tight integration between Oracle Enterprise Manager and My Oracle Support helps Oracle customers achieve a Superior Ownership Experience for their Oracle products. So there you have it. This is a brief 50,000 feet overview of Oracle Enterprise Manager 11g. We know you are hungry for the details. We are going to write about it in the coming days and weeks. For those of you that absolutely can't wait to find out more, you may download our software to try it out today. In fact, for the first time ever, the initial release of Oracle Enterprise Manager is available for both 32 and 64 bit Linux. Additional O/S ports will arrive in the coming weeks. Please stay tuned on the Oracle Enterprise Manager blog for additional updates.

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• SQLAuthority News – Top 5 Latest Microsoft Certifications of 2013 – Guest Post

  - by Pinal Dave

  With the IT job market getting more and more competent by the day, certifications are a must for anyone who wishes to get a strong foothold in the industry. Microsoft community comes up with regular updates and enhancements in its existing products to keep up with the rapidly evolving requirements of the ICT industry. We bring you a list of five latest Microsoft certifications that you must consider acquiring this year. MCSE: SharePoint Learn all about Windows Server 2012 and Microsoft SharePoint 2013, which brings an advanced set of features to the fore in this latest version. It introduces new capabilities for business intelligence, social media, branding, search, identity management, mobile device among other features. Enjoy a great user experience with sharing and collaboration in community forum, within a pixel-perfect SharePoint website. Data connectivity and business intelligence tools allow users to process and access data, analyze reports, share and collaborate with each other more conveniently. Microsoft Specialist: Microsoft Project 2013 The only project management system that works seamlessly with other applications and cloud solutions of Microsoft, MS Project 2013 offers more than what meets the eye.  It provides for easier management and monitoring of projects so that users can ensure timely delivery while improving the productivity significantly. So keep all your projects on track and collaborate with your team like never before with this enhanced release! This one’s a must for all project managers. MCSE Messaging Another one of Microsoft gems is its messaging environment which has also launched the latest release Microsoft Exchange Server 2013. Messaging administrators can take up this training and validate their expertise in Unified Messaging, Exchange Online, PowerShell and Virtualization strategies, through MCSE Messaging certification in Exchange Server. If you wish to enhance productivity and data security of your organization while being flexible and extremely efficient, this is the right certification for you. MCSE Communication An enterprise can function optimally on the strength of its information flow and communication systems. With Lync Server 2013, you can introduce a whole new world of unified communications which consists of audio/video conferencing, dial-in, Persistent Chat, instant chat, and EDGE services in your organization. Utilize IT to serve and support business objectives by mastering this UC technology with this latest MCSE Communication course on using Microsoft Lync Server 2013. MCSE: SQL Server 2012 BI Platform The decision making process is largely influenced by underlying enterprise information used by the management for business intelligence. Therefore, a robust business intelligence platform that anchors enterprise IT and transform it to operational efficiencies is the need of the hour. SQL Server 2012 BI Platform certification helps professionals implement, manage and maintain a BI database infrastructure effectively. IT professionals with BI skills are highly sought after these days. MCSD: Windows Store Apps A Microsoft Certified Solutions Developer certification in Windows Store Apps validates your potential in designing interactive apps. Learn The Essentials of Developing Windows Store Apps using HTML5 and JavaScript and establish yourself as an ace developer capable of creating fast and fluid Metro style apps for Windows 8 that are accessible on a variety of devices. You can also go ahead and Learn Essentials of Developing Windows Store Apps using C# mode if you’re already familiar and working with C# programming language. Hence the developers are free to choose their own favorite development stream which opens doors for them to get ready for the latest and exciting application development platform called Windows store apps. Software developers with these skills are in great demand in the industry today. In order to continue being competitive in your respective fields, it is imperative that IT personnel update their knowledge on a regular basis. Certifications are a means to achieve this goal. Not considered to be an optional pre-requisite anymore, major IT certifications such as these are now essential to stay afloat in a cut-throat industry where technologies change on a daily basis. This blog is written by Aruneet Anand of Koenig Solutions. Koenig Solutions does training for all of the above courses. For more information, visit the website. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, SQLAuthority News, T SQL, Technology Tagged: Microsoft Certifications

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• Anatomy of a serialization killer

  - by Brian Donahue

  As I had mentioned last month, I have been working on a project to create an easy-to-use managed debugger. It's still an internal tool that we use at Red Gate as part of product support to analyze application errors on customer's computers, and as such, should be easy to use and not require installation. Since the project has got rather large and important, I had decided to use SmartAssembly to protect all of my hard work. This was trivial for the most part, but the loading and saving of results was broken by SA after using the obfuscation, rendering the loading and saving of XML results basically useless, although the merging and error reporting was an absolute godsend and definitely worth the price of admission. (Well, I get my Red Gate licenses for free, but you know what I mean!)My initial reaction was to simply exclude the serializable results class and all of its' members from obfuscation, and that was just dandy, but a few weeks on I decided to look into exactly why serialization had broken and change the code to work with SA so I could write any new code to be compatible with SmartAssembly and save me some additional testing and changes to the SA project.In simple terms, SA does all that it can to prevent serialization problems, for instance, it will not obfuscate public members of a DLL and it will exclude any types with the Serializable attribute from obfuscation. This prevents public members and properties from being made private and having the name changed. If the serialization is done inside the executable, however, public members have the access changed to private and are renamed. That was my first problem, because my types were in the executable assembly and implemented ISerializable, but did not have the Serializable attribute set on them!public class RedFlagResults : ISerializable        {        }The second problem caused by the pruning feature. Although RedFlagResults had public members, they were not truly properties, and used the GetObjectData() method of ISerializable to serialize the members. For that reason, SA could not exclude these members from pruning and further broke the serialization. public class RedFlagResults : ISerializable        {                public List<RedFlag.Exception> Exceptions;                 #region ISerializable Members                 public void GetObjectData(SerializationInfo info, StreamingContext context)                {                                info.AddValue("Exceptions", Exceptions);                }                 #endregionSo to fix this, it was necessary to make Exceptions a proper property by implementing get and set on it. Also, I added the Serializable attribute so that I don't have to exclude the class from obfuscation in the SA project any more. The DoNotPrune attribute means I do not need to exclude the class from pruning.[Serializable, SmartAssembly.Attributes.DoNotPrune]        public class RedFlagResults        {                public List<RedFlag.Exception> Exceptions {get;set;}        }Similarly, the Exception class gets the Serializable and DoNotPrune attributes applied so all of its' properties are excluded from obfuscation.Now my project has some protection from prying eyes by scrambling up the code so it's harder to reverse-engineer, without breaking anything. SmartAssembly has also provided the benefit of merging so that the end-user doesn't need to extract all of the DLL files needed by RedFlag into a directory, and can be run directly from the .zip archive. When an error occurs (hey, I'm only human!), an exception report can be sent to me so I can see what went wrong without having to, er, debug the debugger.

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• July, the 31 Days of SQL Server DMO’s – Day 19 (sys.dm_exec_query_stats)

  - by Tamarick Hill

  The sys.dm_exec_query_stats DMV is one of the most useful DMV’s out there when it comes to performance tuning. If you have been keeping up with this blog series this month, you know that I started out on Day 1 reviewing many of the DMV’s within the ‘exec’ namespace. I’m not sure how I missed this one considering how valuable it is, but hey, they say it’s better late than never right?? On Day 7 and Day 8 we reviewed the sys.dm_exec_procedure_stats and sys.dm_exec_trigger_stats respectively. This sys.dm_exec_query_stats DMV is very similar to these two. As a matter of fact, this DMV will return all of the information you saw in the other two DMV’s, but in addition to that, you can see stats for all queries that have cached execution plans on your server. You can even see stats for statements that are ran Ad-Hoc as long as they are still cached in the buffer pool. To better illustrate this DMV, let have a quick look at it: SELECT * FROM sys.dm_exec_query_stats As you can see, there is a lot of information returned from this DMV. I wont go into detail about each and every one of these columns, but I will touch on a few of them briefly. The first column is the ‘sql_handle’, which if you remember from Day 4 of our blog series, I explained how you can use this column to extract the actual SQL text that was executed. The next columns statement_start_offset and statement_end_offset provide you a way of extracting the exact SQL statement that was executed as part of a batch. The plan_handle column is used to extract the Execution plan that was used, which we talked about during Day 5 of this blog series. Later in the result set, you have columns to identify how many times a particular statement was executed, how much CPU time it used, how many reads/writes it performed, the duration, how many rows were returned, etc. These columns provide you with a solid avenue to begin your performance optimization. The last column I will touch on is the query_plan_hash column. A lot of times when you have Dynamic SQL running on your server, you have similar statements with different parameter values being passed in. Many times these types of statements will get similar execution plans and then a Binary hash value can be generated based on these similar plans. This query plan hash can be used to find the cost of all queries that have similar execution plans and then you can tune based on that plan to improve the performance of all of the individual queries. This is a very powerful way of identifying and tuning Ad-hoc statements that run on your server. As I stated earlier, this sys.dm_exec_query_stats DMV is a very powerful and recommended DMV for performance tuning. You are able to quickly identify statements that are running on your server and analyze their impact on system resources. Using this DMV to track down the biggest performance killers on your server will allow you to make the biggest gains once you focus your tuning efforts on those top offenders. For more information about this DMV, please see the below Books Online link: http://msdn.microsoft.com/en-us/library/ms189741.aspx Follow me on Twitter @PrimeTimeDBA

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• Creating my first F# program in my new &ldquo;Expert F# Book&rdquo;

  - by MarkPearl

  So I have a brief hour or so that I can dedicate today to reading my F# book. It’s a public holiday and my wife’s birthday and I have a ton of assignments for UNISA that I need to complete – but I just had to try something in F#. So I read chapter 1 – pretty much an introduction to the rest of the book – it looks good so far. Then I get to chapter 2, called “Getting Started with F# and .NET”. Great, there is a code sample on the first page of the chapter. So I open up VS2010 and create a new F# console project and type in the code which was meant to analyze a string for duplicate words… #light let wordCount text = let words = Split [' '] text let wordset = Set.ofList words let nWords = words.Length let nDups = words.Length - wordSet.Count (nWords, nDups) let showWordCount text = let nWords,nDups = wordCount text printfn "--> %d words in text" nWords printfn "--> %d duplicate words" nDups   So… bad start - VS does not like the “Split” method. It gives me an error message “The value constructor ‘Split’ is not defined”. It also doesn’t like wordSet.Count telling me that the “namespace or module ‘wordSet’ is not defined”. ??? So a bit of googling and it turns out that there was a bit of shuffling of libraries between the CTP of F# and the Beta 2 of F#. To have access to the Split function you need to download the F# PowerPack and hen reference it in your code… I download and install the powerpack and then add the reference to FSharp.Core and FSharp.PowerPack in my project. Still no luck! Some more googling and I get the suggestions I got were something like this…#r "FSharp.PowerPack.dll";; #r "FSharp.PowerPack.Compatibility.dll";; So I add the code above to the top of my Program.fs file and still no joy… I now get an error message saying… Error    1    #r directives may only occur in F# script files (extensions .fsx or .fsscript). Either move this code to a script file, add a '-r' compiler option for this reference or delimit the directive with '#if INTERACTIVE'/'#endif'. So what does that mean? If I put the code straight into the F# interactive it works – but I want to be able to use it in a project. The C# equivalent I would think would be the “Using” keyword. The #r doesn’t seem like it should be in the FSharp code. So I try what the compiler suggests by doing the following…#if INTERACTIVE #r "FSharp.PowerPack.dll";; #r "FSharp.PowerPack.Compatibility.dll";; #endif No luck, the Split method is still not recognized. So wait a second, it mentioned something about FSharp.PowerPack.Compatibility.dll – I haven’t added this as a reference to my project so I add it and remove the two lines of #r code. Partial success – the Split method is now recognized and not underlined, but wordSet.Count is still not working. I look at my code again and it was a case error – the original wordset was mistyped comapred to the wordSet. Some case correction and the compiler is no longer complaining. So the code now seems to work… listed below…#light let wordCount text = let words = String.split [' '] text let wordSet = Set.ofList words let nWords = words.Length let nDups = words.Length - wordSet.Count (nWords, nDups) let showWordCount text = let nWords,nDups = wordCount text printfn "--> %d words in text" nWords printfn "--> %d duplicate words" nDups  So recap – if I wanted to use the interactive compiler then I need to put the #r code. In my mind this is the equivalent of me adding the the references to my project. If however I want to use the powerpack in a project – I just need to make sure that the correct references are there. I feel like a noob once again!

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