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• Easy and Rapid Deployment of Application Workloads with Oracle VM

  - by Antoinette O'Sullivan

  Oracle VM is designed for easy and rapid deployment of application workloads. In addition to allowing for rapid deployment of an entire application stack, Oracle VM now gives administrators more fine-grained control of the application payloads inside the virtual machine. To get started on Oracle VM Server for x86 or Oracle VM Server fo SPARC, what better solution than to take the corresponding training course. You can take this training from your own desk, by choosing from a selection of live-virtual events already on the schedule on the Oracle University Portal. Alternatively, you can travel to an education center to take these courses. Below is a selection of in-class events already on the schedule for each course: Oracle VM Administration: Oracle VM Server for x86  Location  Date  Delivery Language  Paris, France  11 December 2013  French  Rome, Italy  22 April 2014  Italian  Budapest, Hungary  4 November 2013  Hungarian  Riga, Latvia  3 February 2014  Latvian  Oslo, Norway  9 December 2013  English  Warsaw, Poland  12 February 2014  Polish  Ljubjana, Slovenia  25 November 2013 Slovenian   Barcelona, Spain  29 October 2013  Spanish  Istanbul, Turkey  23 December 2013  Turkish  Cairo, Egypt  1 December 2013  Arabic  Johannesburg, South Africa  9 December 2013   English   Melbourne, Australia  12 February 2014  English  Sydney, Australia  25 November 2013   English   Singapore 27 November 2013    English   Montreal, Canada 18 February 2014  English  Ottawa, Canada  18 February 2014  English  Toronto, Canada  18 February 2014  English  Phoenix, AZ, United States  18 February 2014   English   Sacramento, CA, United States 18 February 2014    English   San Francisco, CA, United States 18 February 2014   English  San Jose, CA, United States  18 February 2014  English  Denver, CO, United States 22 January 2014   English  Roseville, MN, United States 10 February 2014    English   Edison, NJ, United States  18 February 2014  English  King of Prussia, PA, United States  18 February 2014  English  Reston, VA, United States  26 March 2014  English Oracle VM Server for SPARC: Installation and Configuration  Location  Date  Delivery Language  Prague, Czech Republic  2 December 2013  Czech  Paris, France  9 December 2013  French  Utrecht, Netherlands  9 December 2013  Dutch  Madrid, Spain  28 November 2013  Spanish  Dubai, United Arab Emirates  5 February 2014  English  Melbourne, Australia  31 October 2013  English  Sydney, Australia  10 February 2014  English  Tokyo, Japan  6 February 2014  Japanese  Petaling Jaya, Malaysia  23 December 2013  English  Auckland, New Zealand  21 November 2013  English  Singapore  7 November 2013  English  Toronto, Canada  25 November 2013  English  Sacramento, CA, United States  2 December 2013  English  San Francisco, CA, United States  2 December 2013  English  San Jose, CA, United States  2 December 2013  English  Caracas, Venezuela 5 November 2013   Spanish

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• Customer Experience Gipfel – ein Nachbericht

  - by A&C Redaktion

  Am 14. Juni fand der Customer Experience Gipfel statt, der von Dialogum exklusiv für Oracle und seine Partner durchgeführt wurde. Dort konnten Partner und Endkunden über die Zukunft des Kundenmanagements diskutieren und erfuhren, was sich hinter dem Begriff „Customer Experience“ alles verbirgt. Die Konferenz begann mit einem Networking Dinner am Vorabend, an dem den 80 Teilnehmern in einer ersten Präsentation das Thema „Mobile Commerce“ vorgestellt wurde. Nach einem guten Abendessen hatten alle die Möglichkeit, auf einer Großleinwand beim EM-Spiel Deutschland gegen Holland mitzufiebern. Insgesamt war es ein sehr gelungener Abend, waren die deutschen Jungs doch siegreich und sicherten sich den Einzug ins Viertelfinale. Der Customer Experience Gipfel selbst hat dann alle Erwartungen übertroffen: 150 Teilnehmer, ein Drittel mehr als erwartet, zeigten großes Interesse an Multichannel-Strategien, Loyalty und wie man jeden einzelnen Schritt des Kunden im Kontakt mit dem Unternehmen zu einem positiven Kundenerlebnis werden lässt. So standen überwiegend Unternehmenspräsentationen aus den unterschiedlichen Branchen wie Telekommunikation, Handel oder Travel & Transportation auf dem Programm. Neun Round Tables, fast alle von den teilnehmenden Oracle Partnern moderiert, und 1:1-Gespräche rundeten die Konferenz ab. Und Zeit zum Networking blieb natürlich auch. Bei diesem Angebot war das Teilnehmer-Fazit demnach durchwegs positiv, vor allem sind die Kunden (und Partner) schon auf Oracle Customer Experience (CX) und die Vorteile für das eigene Kundenmanagement gespannt. Bedanken möchten wir uns bei den Oracle Partnern, die die Konferenz als Sponsoren unterstützt haben: Accenture, ARKADIA, buw consulting, CapGemini, communicode, Deloitte Consulting, NTT DATA, Riverland Reply, Sapient und SkyTech. Weiter Informationen zur Oracle Customer Experience: Pressemitteilung vom 25.6.2012 Customer Concepts 2/2012 (S. 3) Oracle Customer Experience @ Facebook

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• Oracle Customer Experience Summit @ OpenWorld

  - by Tony Berk

  Last week in New York, Mark Hurd and Anthony Lye hosted the Experience Revolution announcing Oracle Customer Experience. Now we are announcing the chance for you to learn more about customer experience. The Oracle Customer Experience Summit @ OpenWorld (October 3-5, separate registration required) is a new conference alongside OpenWorld in San Francisco bringing together leading brands and experts to share their insights, success stories and lessons learned to help you and your organization succeed in the Experience Revolution. You will learn about Oracle’s vision, strategy and complete solutions for customer experience and have access to interactive workshops and extensive networking opportunities. In addition to the knowledge packed CRM sessions at OpenWorld (September 30 - October 4), the Customer Experience Summit provides additional opportunities to learn best practices, strategy and tips and tricks to differentiate your brand. Content tracks will focus on Chief Customer Officers, Marketing and Sales, Service and Support, and Commerce and Loyalty.  It is now a full week of tactical and strategic learning and discussions with Oracle and industry experts. Register for OpenWorld and the Customer Experience Summit now! Register for both together to get the package price. Early bird specials for both conferences expire on July 13th!

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• HealthSouth Upgrades to Oracle Database 11g Release 2 and Oracle RAC

  - by jenny.gelhausen

  HealthSouth Corporation, the nation's largest provider of inpatient rehabilitation services, has upgraded to Oracle Database 11g Release 2 underneath PeopleSoft Enterprise Human Capital Management. Additionally, HealthSouth improved the availability and performance of its Oracle PeopleSoft Enterprise applications and Enterprise Data Warehouse using Oracle Database 11g and Oracle Real Application Clusters. Oracle Database options -- Oracle Advanced Compression and Oracle Partitioning are key to HealthSouth's data lifecycle management practices and to utilizing storage systems more efficiently. Using compression on both partitioned as well as non-partitioned tables in its data warehouse, HealthSouth has seen a 4X storage reduction without any cost to performance. "Oracle Database 11g, along with Oracle Real Application Clusters, Advanced Compression and Partitioning, all lend themselves to delivering highly available, performant data warehousing," said Henry Lovoy, Data Manager, HealthSouth Corporation. Press Release var gaJsHost = (("https:" == document.location.protocol) ? "https://ssl." : "http://www."); document.write(unescape("%3Cscript src='" + gaJsHost + "google-analytics.com/ga.js' type='text/javascript'%3E%3C/script%3E")); try { var pageTracker = _gat._getTracker("UA-13185312-1"); pageTracker._trackPageview(); } catch(err) {}

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• WebLogic JDBC Use of Oracle Wallet for SSL

  - by Steve Felts

  Introduction Secure Sockets Layer (SSL) can be used to secure the connection between the middle tier “client”, WebLogic Server (WLS) in this case, and the Oracle database server.  Data between WLS and database can be encrypted.  The server can be authenticated so you have proof that the database can be trusted by validating a certificate from the server.  The client can be authenticated so that the database only accepts connections from clients that it trusts. Similar to the discussion in an earlier article about using the Oracle wallet for database credentials, the Oracle wallet can also be used with SSL to store the keys and certificates.  By using it correctly, clear text passwords can be eliminated from the JDBC configuration and client/server configuration can be simplified by sharing the wallet across multiple datasources. There is a very good Oracle Technical White Paper on using SSL with the Oracle thin driver at http://www.oracle.com/technetwork/database/enterprise-edition/wp-oracle-jdbc-thin-ssl-130128.pdf [LINK1].  The link http://www.oracle.com/technetwork/middleware/weblogic/index-087556.html [LINK2] describes how to use WebLogic Server with Oracle JDBC Driver SSL. The information in this article is a guide on what steps need to be taken in the variety of available options; use the links above for details. SSL from the driver to the database server is basically turned on by specifying a protocol of “tcps” in the URL.  However, there is a fair amount of setup needed.  Also remember that there is an overhead in performance. Creating the wallets The common use cases are 1. “data encryption and server-only authentication”, requiring just a trust store, or 2. “data encryption and authentication of both tiers” (client and server), requiring a trust store and a key store. It is recommended to use the auto-login wallet type so that clear text passwords are not needed in the datasource configuration to open the wallet.  The store type for an auto-login wallet is “SSO” (Single Sign On), not “JKS” or “PKCS12” as in [LINK2].  The file name is “cwallet.sso”. Wallets are created using the orapki tool.  They need to be created based on the usage (encryption and/or authentication).  This is discussed in detail in [LINK1] in Appendix B or in the Advanced Security Administrator’s Guide of the Database documentation. Database Server Configuration It is necessary to update the sqlnet.ora and listener.ora files with the directory location of the wallet using WALLET_LOCATION.  These files also indicate whether or not SSL_CLIENT_AUTHENTICATION is being used (true or false). The Oracle Listener must also be configured to use the TCPS protocol.  The recommended port is 2484. LISTENER = (ADDRESS_LIST= (ADDRESS=(PROTOCOL=tcps)(HOST=servername)(PORT=2484))) WebLogic Server Classpath The WebLogic Server CLASSPATH must have three additional security files. The files that need to be added to the WLS CLASSPATH are $MW_HOME/modules/com.oracle.osdt_cert_1.0.0.0.jar $MW_HOME/modules/com.oracle.osdt_core_1.0.0.0.jar $MW_HOME/modules/com.oracle.oraclepki_1.0.0.0.jar One way to do this is to add them to PRE_CLASSPATH environment variable for use with the standard WebLogic scripts. Setting the Oracle Security Provider It’s necessary to enable the Oracle PKI provider on the client side.  This can either be done statically by updating the java.security file under the JRE or dynamically by setting it in a WLS startup class using java.security.Security.insertProviderAt(new oracle.security.pki.OraclePKIProvider (), 3); See the full example of the startup class in [LINK2]. Datasource Configuration When creating a WLS datasource, set the PROTOCOL in the URL to tcps as in the following. jdbc:oracle:thin:@(DESCRIPTION=(ADDRESS=(PROTOCOL=tcps)(HOST=host)(PORT=port))(CONNECT_DATA=(SERVICE_NAME=myservice))) For encryption and server authentication, use the datasource connection properties: - javax.net.ssl.trustStore=location of wallet file on the client - javax.net.ssl.trustStoreType=”SSO” For client authentication, use the datasource connection properties: - javax.net.ssl.keyStore=location of wallet file on the client - javax.net.ssl.keyStoreType=”SSO” Note that the driver connection properties for the wallet require a file name, not a directory name. Active GridLink ONS over SSL For completeness, there is another SSL usage for WLS datasources.  The communication with the Oracle Notification Service (ONS) for load balancing information and node up/down events can use SSL also. Create an auto-login wallet and use the wallet on the client and server.  The following is a sample sequence to create a test wallet for use with ONS. orapki wallet create -wallet ons -auto_login -pwd ONS_Wallet orapki wallet add -wallet ons -dn "CN=ons_test,C=US" -keysize 1024 -self_signed -validity 9999 -pwd ONS_Wallet orapki wallet export -wallet ons -dn "CN=ons_test,C=US" -cert ons/cert.txt -pwd ONS_Wallet On the database server side, it’s necessary to define the walletfile directory in the file $CRS_HOME/opmn/conf/ons.config and run onsctl stop/start. When configuring an Active GridLink datasource, the connection to the ONS must be defined.  In addition to the host and port, the wallet file directory must be specified.  By not giving a password, a SSO wallet is assumed. Summary To use SSL with the Oracle thin driver without any clear text passwords, use an SSO Oracle Wallet.  SSL support in the Oracle thin driver is available starting in 10g Release 2.

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• Oracle Customer Experience (CX) Solutions Make Retailers Merry

  - by Tuula Fai

  Tis the season to be jolly. If you’re a retailer, your level of jolliness depends on sales. So you watch trends like U.S. store traffic increasing 3.5% to 308 million on Black Friday but sales actually falling 1.8% to $11.2 billion. Fortunately, by the end of November, retail sales were up 3.7% over the previous year, thanks to life recovering after Hurricane Sandy. And online sales topped $1 billion for the first time ever! Who are the companies improving their sales online? They are big names like Walgreen’s Drugstore.com, Nordstrom’s HauteLook, and Intuit. More importantly, how are they doing it? They use cutting-edge business practices enabled by Oracle’s CX Cloud Service & Support solutions to: Increase conversions rates and order sizes (Customer Acquisition) Enhance customer satisfaction and loyalty (Customer Retention) Reduce contact center costs and improve agent productivity (Operational Efficiency). Acquisition + Retention + Operational Efficiency = Sustainable Growth and Profits. That’s the magic formula for retail customer service success. Don’t take our word for it. Look at the results of these Oracle customers: Walgreen’s Drugstore—30% sales conversion rate on chat sessions with 20% increase in shopping cart size Nordstrom’s HauteLook—40,000+ interactions per month—20% growth over last year— efficiently managed by 40 agents, with no increase in IT costs Intuit—50% increase in customer satisfaction and 70% decrease in cost per interaction Using Oracle’s CX Cloud & Service solutions, these retailers deliver consistent, relevant, and personalized experiences across all touchpoints, including social, mobile, and web. Their ability to connect with customers anytime, anywhere—providing the right answer at the right time—helps them create a defensible advantage in the marketplace. Want to learn more? Please visit http://www.oracle.com/goto/cloudlaunchpad for free resources on delivering exceptional customer service in the Cloud. Also, watch our YouTube channel to learn more about seamless multichannel retail and Winston Furnishings’ exceptional customer experience.

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• Introducing Oracle User Productivity Kit (UPK) 12.1 Thursday 26th June 2014 – Oracle, Reading, Berkshire

  - by Kathryn Lustenberger

  Join Oracle UPK Product Management and Product Development In conjunction with Larmer Brown Register Now v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} table.MsoTableGrid {mso-style-name:"Table Grid"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-priority:59; mso-style-unhide:no; border:solid windowtext 1.0pt; mso-border-alt:solid windowtext .5pt; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-border-insideh:.5pt solid windowtext; mso-border-insidev:.5pt solid windowtext; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} UPK Client Event – Introducing v12.1 Thursday 26th June 2014 Oracle Thames Valley Park, Reading, Berkshire Agenda Time Session 10.00am Registration and Coffee 10.30am Introductions and Objectives TWIN TRACK SESSION 10.45am Introduction to UPK (Standard) Version 12.1 Overview and Demonstration for delegates new to UPK Upgrading to UPK (Standard) Version 12.1 Demonstration of the latest release, for delegates with experience of UPK 12.25pm Q&A An opportunity for delegates to raise specific questions about the tool Q&A An opportunity for delegates to raise specific questions about the latest release 12.45pm Lunch 1.30pm Larmer Brown Development Tracker Larmer Brown’s Development Tracker addresses the challenge of ensuring that a Content Development Project will meet agreed deadlines, identifying risks with sufficient notice to take action 1.50pm Case Study How the Development Tracker addressed this client’s requirement to track, monitor and report progress on a large-scale implementation Project 2.10pm Larmer Brown Library Content for UPK This session will showcase some of Larmer Brown’s content library and consider how pre-built content can be used to your advantage 2.30pm Coffee Break 2.45pm Making the most of UPK Professional This presentation and demonstration seeks to unlock the potential of UPK Professional for those that may not be fully utilising the tool   3.20pm Case Study How this client has utilised the tracking and reporting features within UPK Professional 3.40pm Summary and Conclusions 4.00pm Close

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• Partner Webcast – Implementing Web Services & SOA Security with Oracle Fusion Middleware - 20 September 2012

  - by Thanos

  Security was always one of the main pain points for the IT industry, and new security challenges has been introduced with the proliferation  of the service-oriented approach to building modern software. Oracle Fusion Middleware provides a wide variety of features that ease the building service-oriented solutions, but how these services can be secured?Should we implement the security features in each and every service or there’s a better way? During the webinar we are going to show how to implement non-intrusive declarative security for your SOA components by introducing the Oracle product portfolio in this area, such as Oracle Web Services Manager and Oracle IDM. Agenda: SOA & Web Services basics: quick refresher Building your SOA with Oracle Fusion Middleware: product review Common security risks in the Web Services world SOA & Web Services security standards Implementing Web Services Security with the Oracle products Web Services Security with Oracle – the big picture Declarative end point security with Oracle Web Services Manager Perimeter Security with Oracle Enterprise Gateway Utilizing the other Oracle IDM products for the advanced scenarios Q&A session Delivery Format This FREE online LIVE eSeminar will be delivered over the Web. Registrations received less than 24hours prior to start time may not receive confirmation to attend. Thursday, September 20, 2012 - 10:00 AM to 11:00 AM CET (GMT/UTC+1)Duration: 1 hour Register Now Send your questions and migration/upgrade requests [email protected] Visit regularly our ISV Migration Center blog or Follow us @oracleimc to learn more on Oracle Technologies, upcoming partner webcasts and events. All content is made available through our YouTube - SlideShare - Oracle Mix.

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• Key announcements from Oracle Openworld - Video series

  - by Javier Puerta

  If you missed Oracle Openworld now you have the opportunity to watch a series of four 15-min webcasts with the key announcements, explained by EMEA key executives. Oracle OpenWorld I, OMN - Part 1 OPENWORLD I: Oracle's Cloud. interview with Alan HartwellGaye Hudson and Steve Walker, EMEA Corporate Communications take a look at Oracle's announcements leading up to Oracle Open World and talk to Alan Hartwell, VP Sales, Engineered Solutions, Exadata, Exalogic about Oracle's cloud offering. Oracle Open World II , OMN Part 2 OPENWORLD II: Engineered Systems with Alan HartwellGaye Hudson, VP Corporate Communications, EMEA talks to Alan Hartwell, VP Sales, Engineered Solutions, Exadata, Exalogic about Oracle's Engineered Systems, parallel hardware and software; Exalytics, Big Data Appliance & Enterprise Manager. Oracle OpenWorld III, OMN Part 3 OPENWORLD III: HW with John Abel, Storage with Luc Gheysens Gaye Hudson and Steve Walker talk to John Abel, Chief Technology Architect, Oracle Server and Storage, EMEA about SPARC SuperCluster and T4; and to Luc Gheysens, Senior Director, Storage Sales Specialist, EMEA about ZFS Storage and Pillar Axiom 600. Oracle OpenWorld IV, OMN Part 4 OPENWORLD IV: Oracle Fusion Applications with Noel ColoeGaye Hudson, VP Corporate Communications, EMEA talks to Noel Coloe, Head of Western Europe Applications Sales Development about Oracle Fusion Applications, a new paradigm in Enterprise applications.

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• Oracle Product Hub: Customer Perspectives at the OpenWorld

  - by Mala Narasimharajan

   By Rohit Tandon The Oracle Product Hub (OPH) Product Strategy team will be hosting a customer session dedicated to OPH at Oracle Openworld. Oracle Product Information Management strategy team will have the pleasure to present this session with Motorola Mobility Solutions.  . In this session, you will hear how Motorola Solutions utilizes OPH to meet their IT and business needs. Arif Girniwala, (MDM Lead, Motorola) and Chirag Jariwala (Manager, Deloitte Consulting) will cover the following topics amongst others: How does Motorola Solutions decide on what is Product Master Data for their enterprise? What are the Data Governance structures, Users, User roles, User Security etc. within Motorola Solutions?  How does Motorola Solutions integrate, synchronize and leverage OPH with Agile PLM?       4.  What is the Oracle Product Hub strategy and roadmap (Speaker - Sachin Patel, Director Oracle Product Hub Strategy)       5.  What are the implementation best practices for Oracle Product Hub (Speaker - Srikant Bevara, Sr. Manager, Oracle   Product Hub product management) If you're interested in hearing more about the above then I recommend attending this session: Customer Perspectives: Master Product Data: Strategies for Effective Product Information Management with Motorola Mobility Solutions (CON8834) Tuesday October, 2nd 10:15am - 11:15am Moscone West - 3001 We hope to see you at OOW 2012 and stay in touch via our future blogs!  For a list of all Oracle MDM sessions click here. 

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• Oracle OpenWorld Interactive Customer Panels

  - by kellsey.ruppel

  Oracle OpenWorld attendees regularly report that their interactions with fellow Oracle customers represent the most valuable aspect of the conference. This year, four customer panels will promote these valuable Oracle WebCenter interactions, including:  Building Next-Generation Portals: An Interactive Customer Panel Discussion  (Wednesday, October 3, 5:00 p.m., Moscone West 3000, session ID# CON8900) With panelists from Aramark, Canadian Partnership Against Cancer, Los Angeles Department of Building & Safety, Los Angeles Department of Water & Power and Siemens Healthcare Becoming a Social Business: Stories from the Front Lines of Change (Thursday, October 4, 11:15 a.m., Moscone West 3001, session ID# CON8899) Featuring University of Louisville Land Mines, Potholes, and Dirt Roads: Navigating the Way to Enterprise Content Management Nirvana  (Thursday, October 4, 12:45 p.m., Moscone West 3001, session ID# 8898) Including panelists from Critigen and Alberta, Canada's Department of Agricultural and Rural Development Using Web Experience Management to Drive Online Marketing Success (Thursday, October 4, 2:15 p.m., Moscone West 3001, session ID# CON8897)  Featuring panelists from Ancestry.com and Arbonne We hope you’ll join us to learn first-hand from Oracle WebCenter customers as they share best practices and lessons learned when implementing Oracle WebCenter. Looking for a guide of all the Oracle WebCenter sessions at Oracle OpenWorld? Be sure to download the Oracle WebCenter Focus OnGuide!

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• EBS Customer Relationship Manager (CRM) Product Family Webcasts

  - by user793044

  Oracle's Advisor Webcasts are live presentations given by subject matter experts who deliver knowledge and information about services, products, technologies, best practices and more. Delivered through WebEx the Oracle Advisor Webcast Program brings interactive expertise straight to your desktop, at no cost. Each session is usually followed by a live Q&A where you can have your questions answered. If you miss any of the live webcasts then you can replay the recording or download the PDF of the presentation. Doc Id 740966.1 gives you access to all the scheduled webcasts as well as the archived recordings and presentations. Just select the product family you are interested in to access the latest webcasts in that area. Below is a listing of the currently scheduled archived webcasts for the EBS CRM and Industries product family. Webcast Topic and Description Webcast Link Date and Time Upcoming: Oracle E-Business Suite - Service Oracle Service Charges - Introduction/Overview Register Dec 6, 2012 EBS CRM - Service R12: How to debug Email Center Auto Service Request Creation Failures Recording | .pdf Archived XCALC: Failed Calculations when Using OIC Recording | .pdf Archived XPOP: Failed Population When Using Oracle Incentive August 30, 2012 Recording | .pdf Archived XROLL: Failed Roll Up When Using Oracle Incentive Compensation August 16, 2012 Recording | .pdf Archived Common Problems Associated with Product Catalog in Sales Recording | .pdf Archived Oracle Incentive Compensation - Troubleshooting Payment Issues Recording | .pdf Archived R12 Renewing Service Contracts - Overview Recording | .pdf Archived 11i and R12 Oracle CRM Service Basics and Troubleshooting - an Overview Recording | .pdf Archived 11i and R12 Transaction Error Troubleshooting Overview Recording | .pdf Archived

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• OBIEE 11.1.1.7.131017 is Available for Oracle Business Intelligence Enterprise Edition and Exalytics

  - by Saresh

  OBIEE 11.1.1.7.131017 is Available for Oracle Business Intelligence Enterprise Edition and Exalytics You may refer Note 1595219.1 -OBIEE 11g 11.1.1.7.131017 is Available for Oracle Business Intelligence Enterprise Edition and Exalytics for more details. Additional information: You can directly apply OBIEE 11.1.1.7.131017  on the top of OBIEE 11.1.1.7.0 without applying the OBIEE 11.1.1.7.0 patch. Oracle BI EE Suite Bundle Patch 11.1.1.7.131017 introduces support for Microsoft Internet Explorer 10 Oracle BI EE Suite Bundle Patch 11.1.1.7.131017 integrates support for Oracle BI Mobile App Designer into Oracle BI Presentation Services. The Home page displays a new Create Mobile App option and a link to the Mobile Apps Library; the New menu now also includes a Mobile App option. Note that to use these new options, you must also install the Oracle BI Mobile App Designer. Oracle BI Mobile App Designer is available in a separate patch (17220944) available from My Oracle Support. Apply the Mobile App Designer patch after installing Oracle BI EE Suite Bundle Patch 11.1.1.7.131017. Note that if you have previously installed Oracle BI Mobile App Designer on the BI system, then you do not have to re-apply Mobile App Designer patch 17220944. However, you will have to make a configuration change to re-enable the new Mobile App options. Oracle BI EE Suite Bundle Patch 11.1.1.7.131017 improves functionality for exporting data from analyses, dashboards, and other Oracle BI Presentation Catalog objects into Microsoft Excel.

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• Customer Highlight: NTT DOCOMO

  - by jeckels

  NTT DOCOMO is the largest mobile operator in Japan, and serves over 13 million smartphone customers. Due to their growing data processing and scalability needs, they turned to Oracle's Cloud Application Foundation products for an integral soultion. At Oracle OpenWorld 2012, we first showcased NTT DOCOMO as a customer who was utilizing Oracle Coherence to process mobile data at a rate of 700,000 events per second (and then using Hadoop for distributed processing of big data). Overall, this Led to a 50% cost reduction due to the ultra-high velocity traffic processing of their customers' events. Recently, on October 7th, 2013, Oracle and NTT DOCOMO were proud to again announce a partnership around another key component of Oracle CAF: WebLogic Server. WebLogic was recently deployed as the application platform of choice to run DOCOMO's mission-critical data system ALADIN, which connects nationwide shops and information centers. ALADIN, which also utilizes Oracle Database and Oracle Tuxedo, is based on Java Platform, Enterprise Edition (Java EE), which has allowed the company to operate smoothly while minimizing additional development and modification associated with the migration of application server products. We look forward to continuing to partner with NTT DOCOMO, and are proud that Oracle Cloud Application Foundation products are providing the mission-critical solutions - at scale - that DOCOMO requires. Want to learn more about how CAF products are working in the real world? Join us for a FREE Virtual Developer Day on November 5th from 9am-1pm Pacific Time!REGISTER NOW

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• Enterprise Manager Database Control Configuration - Recovering From Errors Due to CA Expiry on Oracle Database 10.2.0.4 or 10.2.0.5 from 31-Dec-2010 onwards

  - by jayatheertha.rao(at)oracle.com

  Description What is the Issue? In Enterprise Manager Database Control with Oracle Database 10.2.0.4 and 10.2.0.5, the root certificate used to secure communications via the Secure Socket Layer (SSL) protocol will expire on 31-Dec-2010 00:00:00. The certificate expiration will cause errors if you attempt to configure Database Control on or after 31-Dec-2010. Existing Database Control configurations are not affected by this issue. Likelihood of Occurrence What Versions Are Affected? The issue impacts configuration of Database Control with Oracle Database 10.2.0.4 and 10.2.0.5 only. It does not impact database creation or upgrade. The issue does not impact existing Database Control configurations. What Happens During Database Control Configuration Failure? Database Configuration Assistant (DBCA) and Database Upgrade Assistant (DBUA) Errors Database Configuration Assistant (DBCA) and Database Upgrade Assistant (DBUA) will report the following error in the console: Could not complete the Enterprise Manager configuration.Enterprise manager configuration failed due to the following error -Error starting Database Control Enterprise Manager Configuration Assistant (EMCA) Errors Enterprise Manager Configuration Assistant (EMCA) will write errors similar to those below to the emca.log file: CONFIG: Securing Database Control completed successfully .Jan 2, 2011 7:22:47 PM oracle.sysman.emcp.ParamsManager getParamCONFIG: No value was set for the parameter ORACLE_HOSTNAME.Jan 2, 2011 7:22:47 PM oracle.sysman.emcp.util.DBControlUtil startOMSINFO: Starting Database Control (this may take a while) ...Jan 2, 2011 7:22:47 PM oracle.sysman.emcp.util.PlatformInterface addEnvVarToListCONFIG: Value for env var 'ORACLE_HOSTNAME' is '', discarding the sameCONFIG: Returning env array from cacheJan 2, 2011 7:22:47 PM oracle.sysman.emcp.util.PlatformInterface executeCommandCONFIG: Starting execution: /myhost/bin/emctl start dbconsoleJan 2, 2011 7:27:26 PM oracle.sysman.emcp.util.PlatformInterface executeCommandCONFIG: Exit value of 1Jan 2, 2011 7:27:26 PM oracle.sysman.emcp.util.PlatformInterface executeCommandCONFIG: Oracle Enterprise Manager 10g Database Control Release 10.2.0.4.0Copyright (c) 1996, 2007 Oracle Corporation. All rights reserved.https://myhost:5501/em/console/aboutApplicationStarting Oracle Enterprise Manager 10g Database Control............................................................................................. failed.------------------------------------------------------------------Logs are generated in directory /myhost/sysman/logJan 2, 2011 7:27:26 PM oracle.sysman.emcp.util.PlatformInterface executeCommandWARNING: Error executing /myhost/bin/emctl start dbconsoleJan 2, 2011 7:27:26 PM oracle.sysman.emcp.EMConfig performSEVERE: Error starting Database ControlRefer to the log file at /myhost/dbua/d4/upgrade/emConfig.log for more details.Jan 2, 2011 7:27:26 PM oracle.sysman.emcp.EMConfig performCONFIG: Stack Trace:oracle.sysman.emcp.exception.EMConfigException: Error starting Database Controlat oracle.sysman.emcp.EMDBPostConfig.performUpgrade(EMDBPostConfig.java:763)at oracle.sysman.emcp.EMDBPostConfig.invoke(EMDBPostConfig.java:232)at oracle.sysman.emcp.EMDBPostConfig.invoke(EMDBPostConfig.java:193)at oracle.sysman.emcp.EMConfig.perform(EMConfig.java:184)at oracle.sysman.assistants.util.em.EMConfiguration.run(EMConfiguration.java:436)at oracle.sysman.assistants.util.em.EMConfigStep.executeImpl(EMConfigStep.java:140)at oracle.sysman.assistants.util.step.BasicStep.execute(BasicStep.java:210)at oracle.sysman.assistants.util.step.BasicStep.callStep(BasicStep.java:251)at oracle.sysman.assistants.dbma.backend.EMConfigStep.executeStepImpl(EMConfigStep.java:104)at oracle.sysman.assistants.dbma.backend.SummarizableStep.executeImpl(SummarizableStep.java:175)at oracle.sysman.assistants.util.step.BasicStep.execute(BasicStep.java:210)at oracle.sysman.assistants.util.step.Step.execute(Step.java:140)at oracle.sysman.assistants.util.step.StepContext$ModeRunner.run(StepContext.java:2488)at java.lang.Thread.run(Thread.java:534) The EMCA console will display output similar to the following: aime@myhost09 db_1]$ bin/emca -config dbcontrol db -repos recreate -clusterSTARTED EMCA at Jan 11, 2011 4:11:01 PMEM Configuration Assistant, Version 10.2.0.1.0 ProductionCopyright (c) 2003, 2005, Oracle. All rights reserved.Enter the following information:Database unique name: catestDatabase Control is already configured for the database catestYou have chosen to configure Database Control for managing the database catestThis will remove the existing configuration and the default settings and perform a fresh configurationDo you wish to continue? [yes(Y)/no(N)]: YListener port number: 1521Cluster name: myclusterPassword for SYS user:Password for DBSNMP user:Password for SYSMAN user:Email address for notifications (optional):Outgoing Mail (SMTP) server for notifications (optional):........Jan 11, 2011 4:18:05 PM oracle.sysman.emcp.util.DBControlUtil secureDBConsoleINFO: Securing Database Control (this may take a while) ...Jan 11, 2011 4:19:31 PM oracle.sysman.emcp.util.DBControlUtil startOMSINFO: Starting Database Control (this may take a while) ...Jan 11, 2011 4:28:38 PM oracle.sysman.emcp.EMConfig performSEVERE: Error starting Database ControlRefer to the log file at /myhost/oracle/product/10.2.0/db_1/cfgtoollogs/emca/catest/emca_2011-01-11_04-11-01-PM.log for more details.Could not complete the configuration. Refer to the log file at /myhost/oracle/product/10.2.0/db_1/cfgtoollogs/emca/catest/emca_2011-01-11_04-11-01-PM.log for more details. At the end of the database installation on non-Windows platforms, both Database Control and the Management Agent will be up and running, even though the status of both components will be shown as not running, because EMCTL will be unable to connect to the dbconsole process. In addition, Database Control will fail to connect to the Agent. Note for Windows Platform Only:On Windows, the dbconsole process will be stopped after the failed configuration attempt. Note that the tool used to perform Database Control configuration (DBUA, DBCA or EMCA) will also wait for 15 minutes for Database Control to start, then time out. The output of the "emctl status dbconsole" command incorrectly returns the status of Database Control, as shown below: $ ./emctl status dbconsoleOracle Enterprise Manager 10g Database Control Release 10.2.0.1.0Copyright (c) 1996, 2005 Oracle Corporation. All rights reserved.https://myhost:1158/em/console/aboutApplicationOracle Enterprise Manager 10g is not running. The output of the "emctl status agent" command incorrectly returns the status of the Agent, as shownbelow: $ ./emctl status agentOracle Enterprise Manager 10g Database Control Release 10.2.0.1.0Copyright (c) 1996, 2005 Oracle Corporation. All rights reserved.---------------------------------------------------------------Agent is Not Running   For Solution, refer to Note: 1222603.1 Note: 1217493.1

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• Oracle OpenWorld Preview: Real World Perspectives from Oracle WebCenter Customers

  - by Christie Flanagan

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} If you frequent the Oracle WebCenter blog you’ve probably read a lot about the customer experience revolution over the last few months.  An important aspect of the customer experience revolution is the increasing role that peers play in influencing how others perceive a product, brand or solution, simply by sharing their own, real-world experiences.  Think about it, who do you trust more -- marketers and sales people pitching polished messages or peers with similar roles and similar challenges to the ones you face in your business every day? With this spirit in mind, this polished marketer personally invites you to hear directly from Oracle WebCenter customers about their real-life experiences during our customer panel sessions at Oracle OpenWorld next week.  If you’re currently using WebCenter, thinking about it, or just want to find out more about best practices in social business, next-generation portals, enterprise content management or web experience management, be sure to attend these sessions: CON8899 - Becoming a Social Business: Stories from the Front Lines of Change Wednesday, Oct 3, 11:45 AM - 12:45 PM - Moscone West - 3000Priscilla Hancock - Vice President/CIO, University of Louisville Kellie Christensen - Director of Information Technology, Banner EngineeringWhat does it really mean to be a social business? How can you change your organization to embrace social approaches? What pitfalls do you need to avoid? In this lively panel discussion, customer and industry thought leaders in social business explore these topics and more as they share their stories of the good, the bad, and the ugly that can happen when embracing social methods and technologies to improve business success. Using moderated questions and open Q&A from the audience, the panel discusses vital topics such as the critical factors for success, the major issues to avoid, how to gain senior executive support for social efforts, how to handle undesired behavior, and how to measure business impact. This session will take a thought-provoking look at becoming a social business from the inside. CON8900 - Building Next-Generation Portals: An Interactive Customer Panel DiscussionWednesday, Oct 3, 5:00 PM - 6:00 PM - Moscone West - 3000Roberts Wayne - Director, IT, Canadian Partnership Against CancerMike Beattie - VP Application Development, Aramark Uniform ServicesJohn Chen - Utilities Services Manager 6, Los Angeles Department of Water & PowerJörg Modlmayr - Head of Product Managment, Siemens AGSocial and collaborative technologies have changed how people interact, learn, and collaborate, and providing a modern, social Web presence is imperative to remain competitive in today’s market. Can your business benefit from a more collaborative and interactive portal environment for employees, customers, and partners? Attend this session to hear from Oracle WebCenter Portal customers as they share their strategies and best practices for providing users with a modern experience that adapts to their needs and includes personalized access to content in context. The panel also addresses how customers have benefited from creating next-generation portals by migrating from older portal technologies to Oracle WebCenter Portal. CON8898 - Land Mines, Potholes, and Dirt Roads: Navigating the Way to ECM NirvanaThursday, Oct 4, 12:45 PM - 1:45 PM - Moscone West - 3001Stephen Madsen - Senior Management Consultant, Alberta Agriculture and Rural DevelopmentHimanshu Parikh - Sr. Director, Enterprise Architecture & Middleware, Ross Stores, Inc.Ten years ago, people were predicting that by this time in history, we’d be some kind of utopian paperless society. As we all know, we're not there yet, but are we getting closer? What is keeping companies from driving down the road to enterprise content management bliss? Most people understand that using ECM as a central platform enables organizations to expedite document-centric processes, but most business processes in organizations are still heavily paper-based. Many of these processes could be automated and improved with an ECM platform infrastructure. In this panel discussion, you’ll hear from Oracle WebCenter customers that have already solved some of these challenges as they share their strategies for success and roads to avoid along your journey. CON8897 - Using Web Experience Management to Drive Online Marketing SuccessThursday, Oct 4, 2:15 PM - 3:15 PM - Moscone West - 3001Blane Nelson - Chief Architect, Ancestry.comMike Remedios - CIO, ArbonneCaitlin Scanlon - Product Manager, Monster WorldwideEvery year, the online channel becomes more imperative for driving organizational top-line revenue, but for many companies, mastering how to best market their products and services in a fast-evolving online world with high customer expectations for personalized experiences can be a complex proposition. Come to this panel discussion, and hear directly from customers on how they are succeeding today by using Web experience management to drive marketing success, using capabilities such as targeting and optimization, user-generated content, mobile site publishing, and site visitor personalization to deliver engaging online experiences. Your Handy Guide to WebCenter at Oracle OpenWorld Want a quick and easy guide to all the keynotes, demos, hands-on labs and WebCenter sessions you definitely don't want to miss at Oracle OpenWorld? Download this handy guide, Focus on WebCenter. More helpful links: * Oracle OpenWorld* Oracle Customer Experience Summit @ OpenWorld* Oracle OpenWorld on Facebook * Oracle OpenWorld on Twitter* Oracle OpenWorld on LinkedIn* Oracle OpenWorld Blog

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• Oracle CRM Day Barcelona

  - by Oracle Aplicaciones

  Normal 0 21 false false false ES X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Normal 0 21 false false false ES X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-fareast-language:EN-US;} El pasado 25 de Noviembre, con la colaboración de Abast, Birchman y Omega CRM, Oracle celebró en Barcelona la 2ª edición del CRM Day, donde presentaron las últimas tendencias europeas de CRM a través del Estudio realizado por IDC. Con su formato de conferencias + coloquios + asesorías individuales, todos los asistentes dispusieron de la posibilidad de compartir experiencias y mejores prácticas con los expertos de oracle así como con el resto de asistentes.

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• Oracle Hyperion Day

  - by Oracle Aplicaciones

  Normal 0 21 false false false ES X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Normal 0 21 false false false ES X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Oracle celebró el pasado 1 de Diciembre en la emblemática Torre Espacio de Madrid,  el Hyperion Day.Durante el evento tuvimos la oportunidad de conocer las últimas novedades de las soluciones financieras de Oracle.

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• Oracle Enterprise Manager 12c Delivers Advanced Self-Service Automation for Oracle Database 12c Multitenant

  - by Javier Puerta

  Broadens Support for Managing Full Lifecycle of New Pluggable Database as a Service Redwood Shores, Calif. – November 4, 2013 News Summary Database as a Service (DBaaS) offers organizations accelerated deployment, elastic capacity, greater consolidation efficiency, higher availability and lower overall operational cost and complexity. Oracle Database 12c provides an innovative multitenant architecture featuring pluggable databases that makes it easy to offer DBaaS and consolidate databases on clouds. To support customers’ move to this model, Oracle Enterprise Manager 12c adds new automation capabilities to enable quick provisioning of database clouds through self-service, saving administrators time and effort. These new capabilities can help customers adopt Oracle Database 12c faster and pave the way to a DBaaS delivery model. News Facts Oracle today announced a new release of Oracle Enterprise Manager 12c, which provides a turnkey, full lifecycle DBaaS management solution for Oracle Multitenant, an option for Oracle Database 12c Enterprise Edition. Read full press release here

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• Oracle OpenWorld Preview: Oracle WebCenter Customer Appreciation Reception

  - by Christie Flanagan

  Attention Oracle WebCenter Customers!  Don't Miss the Oracle WebCenter Customer Appreciation Reception Oracle WebCenter partners Fishbowl Solutions, Fujitsu, Keste, Mythics, Redstone Content Solutions, TEAM Informatics, and TekStream invite you to a private cocktail reception at one of San Francisco's finest hotels. Please join us and other Oracle WebCenter customers for hors d'oeuvres and cocktails at this exclusive reception. Don't miss this opportunity to meet and talk with executives from Oracle WebCenter product management and product marketing, and premier Oracle WebCenter partners. We look forward to seeing you! RSVP Now If you are an Oracle WebCenter customer, please RSVP to surveymonkey.com/s/OOW12 by September 26, 2012. You will receive an e-mail notification from [email protected] confirming your attendance for this event. Sponsored by: If you are an employee or official of a government organization, please click here for important ethics information regarding this event.

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• Extending Oracle Fusion Applications with Oracle ADF - Live training

  - by Grant Ronald

  We in the Product Management and Curriculum development team have been working on a new course which explains how to customize Fusion Applications with Oracle ADF.  This focuses on features such as MDS and Web Center Composer and shows how you can customize and personalize a Fusion application through task flows, validation layer and UI.  This new training material is available as on "on-demand" and features live video, demonstrations, whiteboarding and powerpoint. This is a key feature of our stack and understanding how you can harness it will give you incredible power and flexibility in your applications.  

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• Oracle Solaris Events at Oracle OpenWorld 2012

  - by Larry Wake

  When Oracle OpenWorld kicks off at the end of this month, it will mark the third year that we've participated as an integrated part of Oracle. (In 2009 we were there in "coming soon!" mode, which was an interesting experience in itself.) As in the last few years, we've got lots of sessions related to Oracle Solaris, which you can see on the Focus On Oracle Solaris page: hands-on labs, sessions on multiple topics, two Oracle Solaris general sessions, and demos. We'll also have an Oracle Solaris and System Partner Pavilion, where you can see what other companies are doing to leverage the new features in Oracle Solaris 11. We'll describe some of the specific topics in future posts here, but if you want to make plans on what to see right now, take a look at the "Focus On" document, or see Glynn's blog post, where he describes his top picks.

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• Case insensitive bash auto-complete

  - by Vitaly Polonetsky

  Is there a way to make the file/dir auto-complete in bash case insensitive? For example I would like to write: /opt/ibm/whatever/test [TAB] And bash will auto-complete it to: /opt/IBM/Whatever/TESTfile Or at least only the last part of test to TESTfile. I know that filesystems are case-sensitive, I just don't want to remember which parts are UPPER-case, I want auto-complete to fix the path for me. And if I have both TESTfile and testfile, just show me both of them like bash does today with auto-complete conflicts.

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• Issue 15: SVP Focus

  - by rituchhibber

       SVP FOCUS FOCUS -- Chris Baker SVP Oracle Worldwide ISV-OEM-Java Sales Chris Baker is the Global Head of ISV/OEM Sales responsible for working with ISV/OEM partners to maximise Oracle's business through those partners, whilst maximising those partners’ business to their end users. Chris works with partners, customers, innovators, investors and employees to develop innovative business solutions using Oracle products, services and skills. RESOURCES -- Oracle PartnerNetwork (OPN) OPN Solutions Catalog Oracle Exastack Program Oracle Exastack Optimized Oracle Cloud Computing Oracle Engineered Systems Oracle and Java SUBSCRIBE FEEDBACK PREVIOUS ISSUES "By taking part in marketing activities, our partners accelerate their sales cycles." -- Firstly, could you please explain Oracle's current strategy for ISV partners, globally and in EMEA? Oracle customers use independent software vendor (ISV) applications to run their businesses. They use them to generate revenue and to fulfil obligations to their own customers. Our strategy is very straight-forward. We want all of our ISV partners and OEMs to concentrate on the things that they do the best—building applications to meet the unique industry and functional requirements of their customer. We want to ensure that we deliver a best-in-class application platform so ISVs are free to concentrate their effort on their application functionality and user experience We invest over four billion dollars in research and development every year, and we want our ISVs to benefit from all of that investment in operating systems, virtualisation, databases, middleware, engineered systems, and other hardware. By doing this, we help them to reduce their costs, gain more consistency and agility for quicker implementations, and also rapidly differentiate themselves from other application vendors. It's all about simplification because we believe that around 25 to 30 percent of the development costs incurred by many ISVs are caused by customising infrastructure and have nothing to do with their applications. Our strategy is to enable our ISV partners to standardise their application platform using engineered architecture, so they can write once to the Oracle stack and deploy seamlessly in the cloud, on-premise, or in hybrid deployments. It's really important that architecture is the same in order to keep cost and time overheads at a minimum, so we provide standardisation and an environment that enables our ISVs to concentrate on the core business that makes them the most money and brings them success. How do you believe this strategy is helping the ISVs to work hand-in-hand with Oracle to ensure that end customers get the industry-leading solutions that they need? We work with our ISVs not just to help them be successful, but also to help them market themselves. We have something called the 'Oracle Exastack Ready Program', which enables ISVs to publicise themselves as 'Ready' to run the core software platforms that run on Oracle's engineered systems including Exadata and Exalogic. So, for example, they can become 'Database Ready' which means that they use the latest version of Oracle Database and therefore can run their application without modification on Exadata or the Oracle Database Appliance. Alternatively, they can become WebLogic Ready, Oracle Linux Ready and Oracle Solaris Ready which means they run on the latest release and therefore can run their application, with no new porting work, on Oracle Exalogic. Those 'Ready' logos are important in helping ISVs advertise to their customers that they are using the latest technologies which have been fully tested. We now also have Exadata Ready and Exalogic Ready programmes which allow ISVs to promote the certification of their applications on these platforms. This highlights these partners to Oracle customers as having solutions that run fluently on the Oracle Exadata Database Machine, the Oracle Exalogic Elastic Cloud or one of our other engineered systems. This makes it easy for customers to identify solutions and provides ISVs with an avenue to connect with Oracle customers who are rapidly adopting engineered systems. We have also taken this programme to the next level in the shape of 'Oracle Exastack Optimized' for partners whose applications run best on the Oracle stack and have invested the time to fully optimise application performance. We ensure that Exastack Optimized partner status is promoted and supported by press releases, and we help our ISVs go to market and differentiate themselves through the use of our technology and the standardisation it delivers. To date we have had several hundred organisations successfully work through our Exastack Optimized programme. How does Oracle's strategy of offering pre-integrated open platform software and hardware allow ISVs to bring their products to market more quickly? One of the problems for many ISVs is that they have to think very carefully about the technology on which their solutions will be deployed, particularly in the cloud or hosted environments. They have to think hard about how they secure these environments, whether the concern is, for example, middleware, identity management, or securing personal data. If they don't use the technology that we build-in to our products to help them to fulfil these roles, they then have to build it themselves. This takes time, requires testing, and must be maintained. By taking advantage of our technology, partners will now know that they have a standard platform. They will know that they can confidently talk about implementation being the same every time they do it. Very large ISV applications could once take a year or two to be implemented at an on-premise environment. But it wasn't just the configuration of the application that took the time, it was actually the infrastructure - the different hardware configurations, operating systems and configurations of databases and middleware. Now we strongly believe that it's all about standardisation and repeatability. It's about making sure that our partners can do it once and are then able to roll it out many different times using standard componentry. What actions would you recommend for existing ISV partners that are looking to do more business with Oracle and its customer base, not only to maximise benefits, but also to maximise partner relationships? My team, around the world and in the EMEA region, is available and ready to talk to any of our ISVs and to explore the possibilities together. We run programmes like 'Excite' and 'Insight' to help us to understand how we can help ISVs with architecture and widen their environments. But we also want to work with, and look at, new opportunities - for example, the Machine-to-Machine (M2M) market or 'The Internet of Things'. Over the next few years, many millions, indeed billions of devices will be collecting massive amounts of data and communicating it back to the central systems where ISVs will be running their applications. The only way that our partners will be able to provide a single vendor 'end-to-end' solution is to use Oracle integrated systems at the back end and Java on the 'smart' devices collecting the data—a complete solution from device to data centre. So there are huge opportunities to work closely with our ISVs, using Oracle's complete M2M platform, to provide the infrastructure that enables them to extract maximum value from the data collected. If any partners don't know where to start or who to contact, then they can contact me directly at [email protected] or indeed any of our teams across the EMEA region. We want to work with ISVs to help them to be as successful as they possibly can through simplification and speed to market, and we also want all of the top ISVs in the world based on Oracle. What opportunities are immediately opened to new ISV partners joining the OPN? As you know OPN is very, very important. New members will discover a huge amount of content that instantly becomes accessible to them. They can access a wealth of no-cost training and enablement materials to build their expertise in Oracle technology. They can download Oracle software and use it for development projects. They can help themselves become more competent by becoming part of a true community and uncovering new opportunities by working with Oracle and their peers in the Oracle Partner Network. As well as publishing massive amounts of information on OPN, we also hold our global Oracle OpenWorld event, at which partners play a huge role. This takes place at the end of September and the beginning of October in San Francisco. Attending ISV partners have an unrivalled opportunity to contribute to elements such as the OpenWorld / OPN Exchange, at which they can talk to other partners and really begin thinking about how they can move their businesses on and play key roles in a very large ecosystem which revolves around technology and standardisation. Finally, are there any other messages that you would like to share with the Oracle ISV community? The crucial message that I always like to reinforce is architecture, architecture and architecture! The key opportunities that ISVs have today revolve around standardising their architectures so that they can confidently think: "I will I be able to do exactly the same thing whenever a customer is looking to deploy on-premise, hosted or in the cloud". The right architecture is critical to being competitive and to really start changing the game. We want to help our ISV partners to do just that; to establish standard architecture and to seize the opportunities it opens up for them. New market opportunities like M2M are enormous - just look at how many devices are all around you right now. We can help our partners to interface with these devices more effectively while thinking about their entire ecosystem, rather than just the piece that they have traditionally focused upon. With standardised architecture, we can help people dramatically improve their speed, reach, agility and delivery of enhanced customer satisfaction and value all the way from the Java side to their centralised systems. All Oracle ISV partners must take advantage of these opportunities, which is why Oracle will continue to invest in and support them. Oracle OpenWorld 2010 Whether you attended Oracle OpenWorld 2009 or not, don't forget to save the date now for Oracle OpenWorld 2010. The event will be held a little earlier next year, from 19th-23rd September, so please don't miss out. With thousands of sessions and hundreds of exhibits and demos already lined up, there's no better place to learn how to optimise your existing systems, get an inside line on upcoming technology breakthroughs, and meet with your partner peers, Oracle strategists and even the developers responsible for the products and services that help you get better results for your end customers. Register Now for Oracle OpenWorld 2010! Perhaps you are interested in learning more about Oracle OpenWorld 2010, but don't wish to register at this time? Great! Please just enter your contact information here and we will contact you at a later date. How to Exhibit at Oracle OpenWorld 2010 Sponsorship Opportunities at Oracle OpenWorld 2010 Advertising Opportunities at Oracle OpenWorld 2010 -- Back to the welcome page

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• Customer Spotlight - CSX: Charles Pack

  - by cwarticki

  A couple of weeks ago, I had the distinct privilege of facilitating a training session with CSX.  CSX is a wonderful customer.  They've been a dedicated Oracle customer for many years. They have quite an extensive Oracle footprint including Server Technologies, Fusion Middleware and E-Business Suite products.  They also utilize Oracle's Solution Support Center offering from Advanced Customer Services, for their Database products. I'm always on the lookout for Oracle gems and I discovered one at CSX. Before my session began, I met with Charles Pack.  In my view, he's an Oracle guru.  Don't take my word for it, just read any of the books he's authored or co-authored and the one soon to be released.  Just looking at his bookshelf, I saw titles going back to Oracle 7 & 8, as well as a Solaris 2.x book.  Remember those?   Anyway, Charles is a technologist and a manager (and wears numerous other hats too).  I had a wonderful time talking with Charles and getting to know him.  What do you consider keys to your personal success?  Inability to quit.  When I decide that I will accomplish something, I will, regardless of the nature of the challenge.  Never quitting means a perpetual drive for change and progress and setting examples for others to follow.  The reason I write OCP books is because I can provide a path for people to improve their knowledge of the product, gain a certification, and reach their professional goals. What do you consider the most important part of your job?  Negotiations.  We all have competing goals, incentives and finite resources, but we should all have the same common goal – progress.  So finding the way for all parties to progress is the most important thing we do. What is the most important part of your relationship with Oracle?  Oracle provides solutions – not just products - that are critical to our business success.  So continuous communication regarding education, services, product roadmaps and shared goals is the most important part of our ongoing relationship. Charles is an Oracle loyalist.  His career has been based on using our products and he's passionate about the products he works with.  You can tell, just by talking with him.  I appreciate Charles and other customers like him.  He's an expert in his field and an Oracle evangelist.  He is an asset to CSX and to their success.  He's an advocate for Oracle and an asset to our customers.  You can also friend and follow Charles on Twitter @charlesapack It was a pleasure meeting you Charles! -Chris Warticki Global Customer Management

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