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• Reaching to the Holy Grail of Data Management

  - by Irem Radzik

  Pervasive, continuous access to trusted data. That’s the ultimate goal of data management. It enables to leverage data as an asset to create value for customers and the organization. It creates the strong foundation needed to move the business forward. How you get there is also critical. As with all IT initiatives using high performance solutions with low cost of ownership is another key requirement in today’s IT world. Oracle's  data integration product strategy focuses on helping customers achieve this ultimate goal with high performance and low TCO.  At OpenWorld, we will be showing how Oracle Data Integration products help you reach your data management goals, considering new trends in information management, such as big data and cloud computing. We will also provide an update on the latest product releases, such as Oracle GoldenGate 11gR2. If you will be at OpenWorld, please join us on Monday Oct 1st 10:45am at Moscone West – 3005 to hear our VP of Product Development, Brad Adelberg, present "Future Strategy, Direction, and Roadmap of Oracle’s Data Integration Platform". The Data Integration track at OpenWorld covers variety of topics and speakers. In addition to product management of Oracle GoldenGate, Oracle Data Integrator, and Enteprise Data Quality presenting product updates and roadmap, we have several customer panels and stand-alone sessions featuring select customers such as St. Jude Medical, Raymond James, Aderas, Turkcell, Paychex, Comcast,  Ticketmaster, Bank of America and more. You can see an overview of Data Integration sessions here. If you are not able to attend OpenWorld, please check out our latest resources for Data Integration and Oracle GoldenGate. In the coming weeks you will see more blogs about our products’ new capabilities and what to expect at OpenWorld. I hope to see you at OpenWorld and stay in touch via our future blogs. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;}

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• Do Great Work

  - by user12601034

  Have you ever attended an online conference and actually had a desire to attend all of it?? Yesterday I attended the first day of the Great Work MBA program, sponsored by Box of Crayons and hosted by Michael Bungay Stanier. The topic of the day was “Grounding Yourself,” and the day featured five speakers on five different topics. I have to admit that I started the first session with kind of a “blech” feeling that I didn’t really want to participate, but for some reason I did. So I listened to the first session, and I was hooked. I ended up listening to all of the sessions for the day, and I had some great take-aways from the sessions – my highlights included: The opposite of bravery isn’t fear, it’s settling. In essence, you need to be brave in order to accomplish anything. If you’re settling, you’re not being brave, and your accomplishments will likely be lackluster. Bravery requires confidence and permission. You need to work at being brave by taking small wins, build them up and then take slightly larger risks. Additionally, you need to “claim your own crown.” Nobody in the business world is going to give you permission to be a guru in X – you need to give yourself permission to become a guru in X and then do it. Fall in love with obstacles. Everyone is going to face some form of failure. One way to deal with this is to fall in love with solving the puzzle of obstacles. You don’t have to hit it if you can go around it. Understanding purpose brings out the best in people and the best people. As a leader, drawing in people who are passionate and highly motivated about their work creates velocity for your organization. Being clear about purpose is the first step in doing this. You must own your own story. Everything about you creates a “unique you” that is distinct from everyone else. As you take ownership of this, it becomes part of your strength. It’s not a strength if you’re running away from it. Focus on what’s right. Be aware of your tendency to interpret a situation a certain way and differentiate between helpful and unhelpful interpretations. Three questions for how to think differently: 1) Why? 2) Who says so? 3) What would happen if? These three questions can help you build alternative perspectives and options that can increase resiliency. Even though this first day was focused on “Grounding Yourself,” I see plenty of application in the corporate environment for both individuals and leaders of teams. To apply these highlights to my work environment, I would do the following: Understand the purpose – of my company, of my team and of my role on the team. If I know the purpose, I know what I need to bring to the table to make me, my team and my company successful. Declare your goals…your BEHAGS (big, hairy, audacious goals).Have the confidence to declare what you and/or your team is going to accomplish.Sure, you might have to re-state those goals down the line, but you can learn from that as well. Get creative about achieving your goals.Break down your obstacles by asking yourself what is going to stop you from achieving your goals and then, for each obstacles, ask those three questions:Why?Who says so? What would happen if? Focus on what’s right.I had a manager who asked us to write status reports every week.“Status” consisted of 1) What did I accomplish; 2) What will I accomplish next week; 3) How can my manager help me.The focus on our status report was always “what’s right”(“what’s wrong” was always a conversation at the point in time it was needed). I’m normally a skeptic of online webcasts/conferences, and I normally expect to take away maybe one or two ideas. I’m really glad, however, that I took the time to listen to all of the sessions yesterday, and I hope that my take-aways inspire you to think about how you might do great work also. --

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• HERMES Medical Solutions Helps Save Lives with MySQL

  - by Bertrand Matthelié

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Cambria","serif"; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin;} HERMES Medical Solutions was established in 1976 in Stockholm, Sweden, and is a leading innovator in medical imaging hardware/software products for health care facilities worldwide. HERMES delivers a plethora of different medical imaging solutions to optimize hospital workflow. Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Cambria","serif"; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin;} HERMES advanced algorithms make it possible to detect the smallest changes under therapies important and necessary to optimize different therapeutic methods and doses. Challenges Fighting illness & disease requires state-of-the-art imaging modalities and software in order to diagnose accurately, stage disease appropriately and select the best treatment available. Selecting and implementing a new database platform that would deliver the needed performance, reliability, security and flexibility required by the high-end medical solutions offered by HERMES. Solution Decision to migrate from in-house database to an embedded SQL database powering the HERMES products, delivered either as software, integrated hardware and software solutions, or via the cloud in a software-as-a-service configuration. Evaluation of several databases and selection of MySQL based on its high performance, ease of use and integration, and low Total Cost of Ownership. On average, between 4 and 12 Terabytes of data are stored in MySQL databases underpinning the HERMES solutions. The data generated by each medical study is indeed stored during 10 years or more after the treatment was performed. MySQL-based HERMES systems also allow doctors worldwide to conduct new drug research projects leveraging the large amount of medical data collected. Hospitals and other HERMES customers worldwide highly value the “zero administration” capabilities and reliability of MySQL, enabling them to perform medical analysis without any downtime. Relying on MySQL as their embedded database, the HERMES team has been able to increase their focus on further developing their clinical applications. HERMES Medical Solutions could leverage the Oracle Financing payment plan to spread its investment over time and make the MySQL choice even more valuable. “MySQL has proven to be an excellent database choice for us. We offer high-end medical solutions, and MySQL delivers the reliability, security and performance such solutions require.” Jan Bertling, CEO.

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• Spotlight on Oracle Social Relationship Management. Social Enable Your Enterprise with Oracle SRM.

  - by Pat Ma

  Facebook is now the most popular site on the Internet. People are tweeting more than they send email. Because there are so many people on social media, companies and brands want to be there too. They want to be able to listen to social chatter, engage with customers on social, create great-looking Facebook pages, and roll out social-collaborative work environments within their organization. This is where Oracle Social Relationship Management (SRM) comes in. Oracle SRM is a product that allows companies to manage their presence with prospects and customers on social channels. Let's talk about two popular use cases with Oracle SRM. Easy Publishing - Companies now have an average of 178 social media accounts - with every product or geography or employee group creating their own social media channel. For example, if you work at an international hotel chain with every single hotel creating their own Facebook page for their location, that chain can have well over 1,000 social media accounts. Managing these channels is a mess - with logging in and out of every account, making sure that all accounts are on brand, and preventing rogue posts from destroying the brand. This is where Oracle SRM comes in. With Oracle Social Relationship Management, you can log into one window and post messages to all 1,000+ social channels at once. You can set up approval flows and have each account generate their own content but that content must be approved before publishing. The benefits of this are easy social media publishing, brand consistency across all channels, and protection of your brand from inappropriate posts. Monitoring and Listening - People are writing and talking about your company right now on social media. 75% of social media users have written a negative post about a brand after a poor customer service experience. Think about all the negative posts you see in your Facebook news feed about delayed flights or being on hold for 45 minutes. There is so much social chatter going on around your brand that it's almost impossible to keep up or comprehend what's going on. That's where Oracle SRM comes in. With Social Relationship Management, a company can monitor and listen to what people are saying about them on social channels. They can drill down into individual posts or get a high level view of trends and mentions. The benefits of this are comprehending what's being said about your brand and its competitors, understanding customers and their intent, and responding to negative posts before they become a PR crisis. Oracle SRM is part of Oracle Cloud. The benefits of cloud deployment for customers are faster deployments, less maintenance, and lower cost of ownership versus on-premise deployments. Oracle SRM also fits into Oracle's vision to social enable your enterprise. With Oracle SRM, social media is not just a marketing channel. Social media is also mechanism for sales, customer support, recruiting, and employee collaboration. For more information about how Oracle SRM can social enable your enterprise, please visit oracle.com/social. For more information about Oracle Cloud, please visit cloud.oracle.com.

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• Lighttpd 403 Errors on HTML and PHP pages

  - by Brian

  I installed lighttpd on CentOS 5.5 64-bit. Everything seems fine and running except I cannot get past 403 errors on both HTML and PHP pages. I have used CHMOD and CHOWN, changed ownership in the config file, done everything possible and have been stuck for 2 days. Appreciate any help, and here's hoping to a stupid error on my part. Here is the log file with debug options on: 2011-02-21 11:23:13: (request.c.304) fd: 7 request-len: 408 GET /index.html HTTP/1.1 Host: 10.0.1.8 User-Agent: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.6; en-US; rv:1.9.2.13) Gecko/20101203 Firefox/3.6.13 Accept: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8 Accept-Language: en-us,en;q=0.5 Accept-Encoding: gzip,deflate Accept-Charset: ISO-8859-1,utf-8;q=0.7,*;q=0.7 Keep-Alive: 115 Connection: keep-alive Cache-Control: max-age=0 2011-02-21 11:23:13: (response.c.241) run condition 2011-02-21 11:23:13: (response.c.300) -- splitting Request-URI 2011-02-21 11:23:13: (response.c.301) Request-URI : /index.html 2011-02-21 11:23:13: (response.c.302) URI-scheme : http 2011-02-21 11:23:13: (response.c.303) URI-authority: 10.0.1.8 2011-02-21 11:23:13: (response.c.304) URI-path : /index.html 2011-02-21 11:23:13: (response.c.305) URI-query : 2011-02-21 11:23:13: (response.c.349) -- sanatising URI 2011-02-21 11:23:13: (response.c.350) URI-path : /index.html 2011-02-21 11:23:13: (response.c.470) -- before doc_root 2011-02-21 11:23:13: (response.c.471) Doc-Root : /srv/www/lighttpd 2011-02-21 11:23:13: (response.c.472) Rel-Path : /index.html 2011-02-21 11:23:13: (response.c.473) Path : 2011-02-21 11:23:13: (response.c.521) -- after doc_root 2011-02-21 11:23:13: (response.c.522) Doc-Root : /srv/www/lighttpd 2011-02-21 11:23:13: (response.c.523) Rel-Path : /index.html 2011-02-21 11:23:13: (response.c.524) Path : /srv/www/lighttpd/index.html 2011-02-21 11:23:13: (response.c.541) -- logical -> physical 2011-02-21 11:23:13: (response.c.542) Doc-Root : /srv/www/lighttpd 2011-02-21 11:23:13: (response.c.543) Rel-Path : /index.html 2011-02-21 11:23:13: (response.c.544) Path : /srv/www/lighttpd/index.html 2011-02-21 11:23:13: (response.c.561) -- handling physical path 2011-02-21 11:23:13: (response.c.562) Path : /srv/www/lighttpd/index.html 2011-02-21 11:23:13: (response.c.608) -- access denied 2011-02-21 11:23:13: (response.c.609) Path : /srv/www/lighttpd/index.html 2011-02-21 11:23:13: (response.c.128) Response-Header: HTTP/1.1 403 Forbidden Content-Type: text/html Content-Length: 345 Date: Mon, 21 Feb 2011 16:23:13 GMT Server: lighttpd/1.4.28 Here is the directory listing. I used CHOWN to set to lighttpd:lighttpd [root@localhost lighttpd]# ls -al total 40 drwxrwxrwx 2 lighttpd lighttpd 4096 Feb 21 10:48 . drwxrwxrwx 3 lighttpd lighttpd 4096 Feb 21 10:57 .. -rwxrwxrwx 1 lighttpd lighttpd 10 Feb 20 08:32 index.html -rwxrwxrwx 1 lighttpd lighttpd 20 Feb 21 10:48 index.php -rwxrwxrwx 1 lighttpd lighttpd 20 Feb 21 10:39 info.php [root@localhost lighttpd]# Requested Commands: [root@localhost lighttpd]# ls -ld / /srv /srv/www drwxr-xr-x 22 root root 4096 Feb 21 04:39 / drwxrwxrwx 3 lighttpd lighttpd 4096 Feb 20 07:38 /srv drwxrwxrwx 3 lighttpd lighttpd 4096 Feb 21 10:57 /srv/www [root@localhost lighttpd]# ps auxZ | grep lighttpd root:system_r:httpd_t lighttpd 3842 0.0 0.2 48368 896 ? S 12:24 0:00 /usr/sbin/lighttpd -f /etc/lighttpd/lighttpd.conf root:system_r:unconfined_t:SystemLow-SystemHigh root 3845 0.0 0.2 61152 764 pts/0 R+ 12:24 0:00 grep lighttpd

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• OS X: Finder error -36 when using SMB shares on a Samba server bound to AD

  - by Frenchie

  We're looking at deploying SMB homes on Debian (5.0.3) for our mac clients rather than purchasing four new Xserves. We've got our test servers built and functioning properly. Windows clients behave perfectly, but we've run into an issue with OS X (10.6.x and 10.5.x). We're going this route instead of Windows file servers due to a whole bunch of other issues that arise when going that way. Specifically, when mounting a SMB share with unix extensions switched on and the remote server bound to AD, the finder cannot save files on the share, instead touching the file and then bombing out with a -36 IO error, folder creation is fine. Copying files in the terminal behaves fine and the problem seems to be limited to the finder. The issue arises (I think) as the remote UID/GID is passed across when using unix extensions. OS X uses its own winbind idmap (odsam) to work out the effective UID/GID from AD users and groups whilst we're using a rid map on the server. Consequently, there is a mismatch in ownership which the finder chooses to honour. How OS X appears to handle this is to use the remote uid and gid at the file permission level (see below) and then set an OS X acl granting the local uid/gid to have the appropriate permissions on the file. I think the finder touches the file (which the kernel allows because of the ACL) and then checks the filesystem perms and drops out with the IO error. On a Client fc-003353-d:homes2 root# ls -led test/ drwx------+ 2 135978 100513 16384 Feb 3 15:14 test/ 0: user:jfrench allow list,add_file,search,delete,add_subdirectory,delete_child,readattr,writeattr,readextattr,writeextattr,readsecurity,writesecurity,chown,file_inherit,directory_inherit 1: group:ARTS\domain users allow 2: group:everyone allow 3: group:owner allow list,add_file,search,delete,add_subdirectory,delete_child,readattr,writeattr,readextattr,writeextattr,readsecurity,writesecurity,chown,file_inherit,directory_inherit,only_inherit 4: group:group allow list,add_file,search,delete,add_subdirectory,delete_child,readattr,writeattr,readextattr,writeextattr,readsecurity,writesecurity,chown,file_inherit,directory_inherit,only_inherit 5: group:everyone allow list,add_file,search,delete,add_subdirectory,delete_child,readattr,writeattr,readextattr,writeextattr,readsecurity,writesecurity,chown,file_inherit,directory_inherit,only_inherit We've tried the following without any luck: Setting the Linux side file owner to match the OS X GID/UID Adding ACLs on the linux filesystem which grant the OS X GID/UID perms Disabling extended attributes Setting steams=no in /etc/nsmb.conf on the client We're currently running a workaround which is to just turn off unix extensions which forces the macs to just mount the share as the local user with u=rwx perms. This works for most things but is causing a few apps that expect certain perms to break in subtle ways. Worst case scenario is that we'll continue running in this way but we would like to have the unix extensions on. Regards. Relevant SMB config below: [global] workgroup = ARTS realm = *snip* security = ADS password server = *snip* unix extensions = yes panic action = /usr/share/panic-action %d idmap backend = rid:ARTS=100000-10000000 idmap uid = 100000-10000000 idmap gid = 100000-10000000 winbind enum users = Yes winbind enum groups = Yes veto files = /lost+found/aquota.*/ hide files = /desktop.ini/$RECYCLE.BIN/.*/AppData/Library/ ea support = yes store dos attributes = yes map system = no map archive = no map readonly = no

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• Data loss through permissions change?

  - by charliehorse55

  I seem to have deleted some files on my media drive, simply by changing the permissions. The Story I have many operating systems installed on my computer, and constantly switch between them. I bought a 1TB HD and formatted it as HFS+ (not journaled). It worked well between OSX and all of my linux installations while having much better metadata support than NTFS. I never synced the UIDs for my operating systems so the permissions were always doing funny things. Yesterday I tried to fix the permissions by first changing the UIDs of the other operating systems to match OSX, and then changing the file ownership of all files on the drive to match OSX. About 50% of the files on the drive were originally owned by OSX, the other half were owned by the various linux installations. I started to try and change the file permissions for the folders, and that's when it went south. The Commands These commands were run recursively on the one section of the drive. sudo chflags nouchg sudo chflags -N sudo chown myusername sudo chmod 666 sudo chgrp staff The Bad Sometime during the execution of these commands, all of the files belonging to OSX were deleted. If a folder had linux based files it would remain intact but any folder containing exclusively OSX files was erased. If a folder containing linux files also contained a subfolder with only OSX files, the sub folder would remain but is inaccesible and displays a file size of 0 bytes. Luckily these commands were only run on the videos folder, I also have a music folder with the same issue but I did not execute any of these commands on it. Effectively I have examples of the file permissions for all 3 states - the linux files before and after, and the OSX files before. OSX File Before -rw-r--r--@ 1 charliehorse 1000 3634241 15 Nov 2008 /path/to/file com.apple.FinderInfo 32 Linux File before: -rw-r--r--@ 1 charliehorse 1000 5321776 20 Sep 2002 /path/to/file/ com.apple.FinderInfo 32 Linux File After (Read only): (Different file, but I believe the same permissions originally) -rw-rw-rw-@ 1 charliehorse staff 366982610 17 Jun 2008 /path/to/file com.apple.FinderInfo 32 These files still exist so if there are any other commands to run on them to determine what has happened here, I can do that. EDIT Running ls on one of the "empty" deleted OSX folders yields this: ls: .: Permission denied ls: ..: Permission denied ls: subdirA: Permission denied ls: subdirB: Permission denied ls: subdirC: Permission denied ls: subdirD: Permission denied I believe my files might still be there, but the permissions are screwed.

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• Can't get Passwordless (SSH provided) SFTP working

  - by Shoaibi

  I have chrooted sftp setup as below. # Package generated configuration file # See the sshd_config(5) manpage for details # What ports, IPs and protocols we listen for Port 22 # Use these options to restrict which interfaces/protocols sshd will bind to #ListenAddress :: #ListenAddress 0.0.0.0 Protocol 2 # HostKeys for protocol version 2 HostKey /etc/ssh/ssh_host_rsa_key HostKey /etc/ssh/ssh_host_dsa_key #Privilege Separation is turned on for security UsePrivilegeSeparation yes # Lifetime and size of ephemeral version 1 server key KeyRegenerationInterval 3600 ServerKeyBits 768 # Logging SyslogFacility AUTH LogLevel INFO # Authentication: LoginGraceTime 120 PermitRootLogin without-password StrictModes yes AllowGroups admins clients RSAAuthentication yes PubkeyAuthentication yes #AuthorizedKeysFile %h/.ssh/authorized_keys # Don't read the user's ~/.rhosts and ~/.shosts files IgnoreRhosts yes # For this to work you will also need host keys in /etc/ssh_known_hosts RhostsRSAAuthentication no # similar for protocol version 2 HostbasedAuthentication no # Uncomment if you don't trust ~/.ssh/known_hosts for RhostsRSAAuthentication #IgnoreUserKnownHosts yes # To enable empty passwords, change to yes (NOT RECOMMENDED) PermitEmptyPasswords no # Change to yes to enable challenge-response passwords (beware issues with # some PAM modules and threads) ChallengeResponseAuthentication no # Change to no to disable tunnelled clear text passwords #PasswordAuthentication yes # Kerberos options #KerberosAuthentication no #KerberosGetAFSToken no #KerberosOrLocalPasswd yes #KerberosTicketCleanup yes # GSSAPI options #GSSAPIAuthentication no #GSSAPICleanupCredentials yes X11Forwarding yes X11DisplayOffset 10 PrintMotd no PrintLastLog yes TCPKeepAlive yes #UseLogin no #MaxStartups 10:30:60 #Banner /etc/issue.net # Allow client to pass locale environment variables AcceptEnv LANG LC_* #Subsystem sftp /usr/lib/openssh/sftp-server # Set this to 'yes' to enable PAM authentication, account processing, # and session processing. If this is enabled, PAM authentication will # be allowed through the ChallengeResponseAuthentication and # PasswordAuthentication. Depending on your PAM configuration, # PAM authentication via ChallengeResponseAuthentication may bypass # the setting of "PermitRootLogin without-password". # If you just want the PAM account and session checks to run without # PAM authentication, then enable this but set PasswordAuthentication # and ChallengeResponseAuthentication to 'no'. UsePAM yes Subsystem sftp internal-sftp Match group clients ChrootDirectory /var/chroot-home X11Forwarding no AllowTcpForwarding no ForceCommand internal-sftp a dummy user root:~# tail -n1 /etc/passwd david:x:1000:1001::/david:/bin/sh Now in this case david can sftp using say filezilla client and he is chrooted to /var/chroot-home/david/. But what if i was to setup a passwordless auth? I have tried pasting his key in /var/chroot-home/david/.ssh/authorized_keys but no use, tried ssh'ing as david to the box and it just stops at "debug1: Sending env LC_CTYPE = C" after i supply it password and there is nothing shown in auth.log, may be because it can't find the homedir. If i do "su - david" as root i see "No directory, logging in with HOME=/" which makes sense. Symlink doesn't help either. I have also tried with: Match group clients ChrootDirectory /var/chroot-home/%u X11Forwarding no AllowTcpForwarding no ForceCommand internal-sftp a dummy user root:~# tail -n1 /etc/passwd david:x:1000:1001::/var/chroot-home/david:/bin/sh This way if i don't change /var/chroot-home/david to root:root sshd complains about bad ownership or permission modes, and if i do, david can no longer upload/delete anything directly in his home while using sftp from filezilla.

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• Permission denied install Joomla CiviCRM

  - by Tim

  Dear All, I am trying to install CiviCRM on a Joomla 1.5.17 web server running Ubuntu 9.10. Uploading the package to the tmp directory in /var/www/[site name]/tmp and installing creates this error: Warning: fopen(/var/www/trbcp/administrator/components/com_civicrm/civicrm/templates/CRM/common/civicrm.settings.php.tpl) [function.fopen]: failed to open stream: Permission denied in /var/www/trbcp/libraries/joomla/filesystem/file.php on line 240 Warning: fopen(/var/www/trbcp/administrator/components/com_civicrm/civicrm/templates/CRM/common/civicrm.settings.php.tpl) [function.fopen]: failed to open stream: Permission denied in /var/www/trbcp/libraries/joomla/filesystem/file.php on line 240 Warning: include_once(/var/www/trbcp/administrator/components/com_civicrm/civicrm.settings.php) [function.include-once]: failed to open stream: Permission denied in /var/www/trbcp/administrator/components/com_civicrm/configure.php on line 115 Warning: include_once() [function.include]: Failed opening '/var/www/trbcp/administrator/components/com_civicrm/civicrm.settings.php' for inclusion (include_path='.') in /var/www/trbcp/administrator/components/com_civicrm/configure.php on line 115 Warning: require_once(DB.php) [function.require-once]: failed to open stream: No such file or directory in /var/www/trbcp/administrator/components/com_civicrm/configure.php on line 140 Fatal error: require_once() [function.require]: Failed opening required 'DB.php' (include_path='.') in /var/www/trbcp/administrator/components/com_civicrm/configure.php on line 140 Initially I got a permissions denied error and thought that Joomla did not have permissions to all its directories but looking at Help-System information all the necessary directories are writable. I then decided to chmod 777 all the directories and try again but it still fails. Looking at the directories afterwards it seems that the new directories being created are not being created 777. By changing them I can get at least one step further before the error appears again. My question is does anyone know how to get round this? I am thinking that the new directories being created will require sudo privileges to have mv and create actions carried out, hence the permission denied errors. Can this be configured in Joomla? Or is there a way to specify that new directories created in /var/www/[site name] take 777 by default? any help greatly appreciated! EDIT: P.S. if anyone could give me a clue as to how the insert code feature works as well that would be great! Might make this post a bit more readable! EDIT2: Well I have had a bash at changing the permissions and ownership. sudo chown -R www-data:www-data /var/www/trbcp I then tried changing the whole /var directory (insecure I know but this is a test and dev server for me to find my feet on) to 777 and still getting permission errors. It seems to be error opening stream? Not a php guy so not sure what that is but could it be that permissions to run php script need to change? any thoughts greatly appreciated.

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• What's the best way to do user profile/folder redirect/home directory archiving?

  - by tpederson

  My company is in dire need of a redesign around how we handle user account administration. I've been tasked with automating the process. The end goal is to have the whole works triggered by the business, and IT only looking in when there's an error reported. The interim phase is going to be semi-manual. That is a level 2 tech inputs the user's info and supervises the process. The current hurdle I'm facing is user profile archiving. Our security team requires us to archive the profile directories for any terminated user for 60 days in case the legal team requires access to their files. Our AD is as much a mess as everything else, so there are some users with home directories and some with profiles. Anyone who has a profile dir in AD also has a good deal of their profile redirected to our file servers over DFS. In order to complete the process manually you find the user in AD, disable them, find their home/profile dir, go there and take ownership, create an archive folder, move all their files over, then delete the old dir. Some users have many many gigs of nonsense and this can take quite some time. Even automated the process would not be a quick one. I'm thinking that I need to have a client side C# GUI for the quick stuff and some server side batch script or console app to offload this long running process. I have a batch script that works decently using takeown and robocopy, but I wonder if a C# console app would do a better job. So, my question at long last is, what do you think is the best way to handle this? I can't imagine this is a unique problem, how do other admins get this done? The last place I worked was easily 10x larger than the place I'm in now. If we would have been doing this manual crap there, they'd have needed a team of at least 30 full time workers to keep up. I have decent skills in C#.net and batch scripting, but am a quick study and I have used most every language once or twice. Thank you for reading this and I look forward to seeing what imaginative solutions you all can come up with.

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• pam_unix(sshd:session) session opened for user NOT ROOT by (uid=0), then closes immediately using using TortiseSVN

  - by codewaggle

  I'm having problems accessing an SVN repository using TortoiseSVN 1.7.8. The SVN repository is on a CentOS 6.3 box and appears to be functioning correctly. # svnadmin --version # svnadmin, version 1.6.11 (r934486) I can access the repository from another CentOS box with this command: svn list svn+ssh://[email protected]/var/svn/joetest But when I attempt to browse the repository using TortiseSVN from a Win 7 workstation I'm unable to do so using the following path: svn+ssh://[email protected]/var/svn/joetest I'm able to login via SSH from the workstation using Putty. The results are the same if I attempt access as root. I've given ownership of the repository to USER:USER and ran chmod 2700 -R /var/svn/. Because I can access the repository via ssh from another Linux box, permissions don't appear to be the problem. When I watch the log file using tail -fn 2000 /var/log/secure, I see the following each time TortiseSVN asks for the password: Sep 26 17:34:31 dev sshd[30361]: Accepted password for USER from xx.xxx.xx.xxx port 59101 ssh2 Sep 26 17:34:31 dev sshd[30361]: pam_unix(sshd:session): session opened for user USER by (uid=0) Sep 26 17:34:31 dev sshd[30361]: pam_unix(sshd:session): session closed for user USER I'm actually able to login, but the session is then closed immediately. It caught my eye that the session is being opened for USER by root (uid=0), which may be correct, but I'll mention it in case it has something to do with the problem. I looked into modifying the svnserve.conf, but as far as I can tell, it's not used when accessing the repository via svn+ssh, a private svnserve instance is created for each log in via this method. From the manual: There's still a third way to invoke svnserve, and that's in “tunnel mode”, with the -t option. This mode assumes that a remote-service program such as RSH or SSH has successfully authenticated a user and is now invoking a private svnserve process as that user. The svnserve program behaves normally (communicating via stdin and stdout), and assumes that the traffic is being automatically redirected over some sort of tunnel back to the client. When svnserve is invoked by a tunnel agent like this, be sure that the authenticated user has full read and write access to the repository database files. (See Servers and Permissions: A Word of Warning.) It's essentially the same as a local user accessing the repository via file:/// URLs. The only non-default settings in sshd_config are: Protocol 2 # to disable Protocol 1 SyslogFacility AUTHPRIV ChallengeResponseAuthentication no GSSAPIAuthentication yes GSSAPICleanupCredentials yes UsePAM yes AcceptEnv LANG LC_CTYPE LC_NUMERIC LC_TIME LC_COLLATE LC_MONETARY LC_MESSAGES AcceptEnv LC_PAPER LC_NAME LC_ADDRESS LC_TELEPHONE LC_MEASUREMENT AcceptEnv LC_IDENTIFICATION LC_ALL LANGUAGE AcceptEnv XMODIFIERS X11Forwarding no Subsystem sftp /usr/libexec/openssh/sftp-server Any thoughts?

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• Automating silent software deployments on Solaris 10

  - by datSilencer

  Hello everyone. Essentially, the question I'd like to ask is related to the automation of software package deployments on Solaris 10. Specifically, I have a set of software components in tar files that run as daemon processes after being extracted and configured in the host environment. Pretty much like any server side software package out there, I need to ensure that a list of prerequisites are met before extracting and running the software. For example: Checking that certain users exists, and they are associated with one or many user groups. If not, then create them and their group associations. Checking that target application folders exist and if not, then create them with preconfigured path values defined when the package was assembled. Checking that such folders have the appropriate access control level and ownership for a certain user. If not, then set them. Checking that a set of environment variables are defined in /etc/profile, pointed to predefined path locations, added to the general $PATH environment variable, and finally exported into the user's environment. Other files include /etc/services and /etc/system. Obviously, doing this for many boxes (the goal in question) by hand can be slow and error prone. I believe a better alternative is to somehow automate this process. So far I have thought about the following options, and discarded them for one reason or another. 1) Traditional shell scripts. I've only troubleshooted these before, and I don't really have much experience with them. These would be my last resort. 2) Python scripts using the pexpect library for analyzing system command output. This was my initial choice since the target Solaris environments have it installed. However, I want to make sure that I'm not reinveting the wheel again :P. 3) Ant or Gradle scripts. They may be an option since the boxes also have java 1.5 enabled, and the fileset abstractions can be very useful. However, they may fall short when dealing with user and folder permissions checking/setting. It seems obvious to me that I'm not the first person in this situation, but I don't seem to find a utility framework geared towards this purpose. Please let me know if there's a better way to accomplish this. I thank you for your time and help.

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• git private server error: "Permission denied (publickey)."

  - by goddfree

  I followed the instructions here in order to set up a private git server on my Amazon EC2 instance. However, I am having problems when trying to SSH into the git account. Specifically, I get the error "Permission denied (publickey)." Here are the permissions of my files/folders on the EC2 server: drwx------ 4 git git 4096 Aug 13 19:52 /home/git/ drwx------ 2 git git 4096 Aug 13 19:52 /home/git/.ssh -rw------- 1 git git 400 Aug 13 19:51 /home/git/.ssh/authorized_keys Here are the permissions of my files/folders on my own computer: drwx------ 5 CYT staff 170 Aug 13 14:51 .ssh -rw------- 1 CYT staff 1679 Aug 13 13:53 .ssh/id_rsa -rw-r--r-- 1 CYT staff 400 Aug 13 13:53 .ssh/id_rsa.pub -rw-r--r-- 1 CYT staff 1585 Aug 13 13:53 .ssh/known_hosts When checking my logs in /var/log/secure, I used to get the following error message every time I tried to SSH: Authentication refused: bad ownership or modes for file /home/git/.ssh/authorized_keys However, after making a few permission changes, I no longer get this error message. Despite this, I am still getting the "Permission denied (publickey)." message every time I try to SSH. The command I am using to SSH is ssh -T git@my-ip. Here is the full log I get when I run ssh -vT [email protected]: OpenSSH_6.2p2, OSSLShim 0.9.8r 8 Dec 2011 debug1: Reading configuration data /etc/ssh_config debug1: /etc/ssh_config line 20: Applying options for * debug1: Connecting to my-ip [my-ip] port 22. debug1: Connection established. debug1: identity file /Users/CYT/.ssh/id_rsa type -1 debug1: identity file /Users/CYT/.ssh/id_rsa-cert type -1 debug1: identity file /Users/CYT/.ssh/id_dsa type -1 debug1: identity file /Users/CYT/.ssh/id_dsa-cert type -1 debug1: Enabling compatibility mode for protocol 2.0 debug1: Local version string SSH-2.0-OpenSSH_6.2 debug1: Remote protocol version 2.0, remote software version OpenSSH_6.2 debug1: match: OpenSSH_6.2 pat OpenSSH* debug1: SSH2_MSG_KEXINIT sent debug1: SSH2_MSG_KEXINIT received debug1: kex: server->client aes128-ctr [email protected] none debug1: kex: client->server aes128-ctr [email protected] none debug1: SSH2_MSG_KEX_DH_GEX_REQUEST(1024<1024<8192) sent debug1: expecting SSH2_MSG_KEX_DH_GEX_GROUP debug1: SSH2_MSG_KEX_DH_GEX_INIT sent debug1: expecting SSH2_MSG_KEX_DH_GEX_REPLY debug1: Server host key: RSA 08:ad:8a:bc:ab:4d:5f:73:24:b2:78:69:46:1a:a5:5a debug1: Host 'my-ip' is known and matches the RSA host key. debug1: Found key in /Users/CYT/.ssh/known_hosts:1 debug1: ssh_rsa_verify: signature correct debug1: SSH2_MSG_NEWKEYS sent debug1: expecting SSH2_MSG_NEWKEYS debug1: SSH2_MSG_NEWKEYS received debug1: Roaming not allowed by server debug1: SSH2_MSG_SERVICE_REQUEST sent debug1: SSH2_MSG_SERVICE_ACCEPT received debug1: Authentications that can continue: publickey debug1: Next authentication method: publickey debug1: Trying private key: /Users/CYT/.ssh/id_rsa debug1: Trying private key: /Users/CYT/.ssh/id_dsa debug1: No more authentication methods to try. Permission denied (publickey). I have spent a few hours going through threads on various sites, including SO and SF, looking for a solution. It seems that the permissions for my files are all okay, but I just can't figure out the problem. Any help would be greatly appreciated. Edit: EEAA: Here are the outputs you requested: $ getent passwd git git:x:503:504::/home/git:/bin/bash $ grep ssh ~git/.ssh/authorized_keys | wc -l grep: /home/git/.ssh/authorized_keys: Permission denied 0

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• My new hard drive doesn't have rights on my old one?

  - by Allan

  Until recently I had a 1 TB hard disk with Windows 7 on it, I have bought myself a SSD, removed the old harddisc and installed Windows 7 on my new one. After that I put back the old hard disk, and formatted it, now I could use that as backup and to keep files on. Nice, right? Well I was updating .Net framework through Windows update, when it stalled. I noticed some space was used on one of the drives on my secondary 'previously primary' hard disk. Apparently it was the .Net framework, trying to save some temporary files on my secondary disc, because it was the one with the most space. It was like it didn't get access. I cancled the installation and rebooted the computer. Now wanting to remove the temporary folder on my secondary harddisk. It told me. "You don't have access by SYSTEM", I don't understand, my user is administrator, its the only user there is and at the same time I can remove and delete any other folder on that drive. I'm gonna go a little pseudo here. But it feels as if the computer treats the old harddisk as protected from tampering by the new SSD. Also, I feel I should mention, they are both listed as primary, ... primary 0 and primary 1. Both using SATA cable. My old hard drive was partioned into 3 drives. 2 of them said the current owner was 'Administrator/myPCname' and the third one said the current owner was 'SYSTEM' I changed them all into the only one that I could pick from the list, which is my user since the 'Administrators/myPCname' wasn't exactly wrong.. could it be that they were somehow still attached to the old OS?.. the fact is I named my computer the exact same thing as it was called before installing a new windows.. so I can't really tell if its an old ownership or not. Also.. I'm currently logged in as 'myname' and I'm administrator.. now trying to delete the previously mentioned files.. it says 'you need access from 'myname' – and it can't delete.. That seems really messed up, I mean I'm logged in as the name it wants me to use. Is there maybe someway I could reset all the users on my computer? Or create some default? I don't know – I just want it to take a form I have always known, from a standard Windows point of view.

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• Mobile HCM: It’s not the future, it is right now

  - by Natalia Rachelson

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} A guest post by Steve Boese, Director Product Strategy, Oracle I’ll bet you reached for your iPhone or Android or BlackBerry and took a quick look at email or Facebook or last night’s text messages before you even got out of bed this morning. Come on, admit it, it’s ok, you are among friends here. See, feel better now? But seriously, the incredible growth and near-ubiquity of increasingly powerful, capable, and for many of us, essential in our daily lives mobile devices has profoundly changed the way we communicate, consume information, socialize, and more and more, conduct business and get our work done. And if you doubt that profound change has happened, just think for a moment about the last time you misplaced your iPhone.  The shivers, the cold sweats, the panic... We have all been there. And indeed your personal experiences with mobile technology echoes throughout the world - here are a few data points to consider: Market research firm IDC estimates 1.8 billion mobile phones will be shipped in 2012. A recent Pew study reports 46% of Americans own a smartphone of some kind. And finally in the USA, ownership of tablets like the iPad has doubled from 10% to 19% in the last year. So truly for the Human Resources leader, the question is no longer, ‘Should HR explore ways to exploit mobile devices and their always-on nature to better support and empower the modern workforce?’, but rather ‘How can HR best take advantage of smartphone and tablet capability to provide information, enable transactions, and enhance decision making?’. Because even though moving HCM applications to mobile devices seems inherently logical given today’s fast-moving and mobile workforces, and its promise to deliver incredible value to the organization, HR leaders also have to consider many factors before devising their Mobile HCM strategy and embarking on mobile HR technology projects. Here are just some of the important considerations for HR leaders as you build your strategies and evaluate mobile HCM solutions: Does your organization provide mobile devices to the workforce today, and if so, will the current set of deployed devices have the necessary capability and ecosystems to support your mobile HCM initiatives? Will you allow workers to use or bring their own mobile devices, (commonly abbreviated as ‘BYOD’), and if so are your IT and Security organizations in agreement and capable of supporting that strategy? Do you know which workers need access to mobile HCM applications? Often mobile HCM capability flows down in an organization, with executives and other ‘road-warrior’ types having the most immediate needs, followed by field sales staff, project managers, and even potential job candidates. But just as an organization will have to spend time understanding ‘who’ should have access to mobile HCM technology, the ‘what’ of the way the solutions should be deployed to these groups will also vary. What works and makes sense for the executive, (company-wide dashboards and analytics on an iPad), might not be as relevant for a retail store manager, (employee schedules, location-level sales and inventory data, transaction approvals, etc.). With Oracle Fusion HCM, we are taking an approach to mobile HR that encompasses not just the mobile solution needs for the various types of worker, but also incorporates the fundamental attributes of great mobile applications - the ability to support end-to-end transactions, apps that respond with lightning-fast speed, with functions that are embedded in a worker’s daily activities, and features that can be mashed-up easily with other business areas like Finance and CRM. Finally, and perhaps most importantly for the Oracle Fusion HCM team, delivering mobile experiences that truly enhance, enable, and empower the mobile workforce, and deliver on the design mantras of the best-in-class consumer applications, continues to shape and drive design decisions. Mobile is no longer the future, it is right now, and the cutting-edge HR leader of today will need to consider how mobile fits her HCM technology strategy from here on out. You can learn more about our ideas and plans for Oracle Fusion HCM mobile solutions at https://fusiontap.oracle.com/.

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• What’s New for Oracle Commerce? Executive QA with John Andrews, VP Product Management, Oracle Commerce

  - by Katrina Gosek

  Oracle Commerce was for the fifth time positioned as a leader by Gartner in the Magic Quadrant for E-Commerce. This inspired me to sit down with Oracle Commerce VP of Product Management, John Andrews to get his perspective on what continues to make Oracle a leader in the industry and what’s new for Oracle Commerce in 2013. Q: Why do you believe Oracle Commerce continues to be a leader in the industry? John: Oracle has a great acquisition strategy – it brings best-of-breed technologies into the product fold and then continues to grow and innovate them. This is particularly true with products unified into the Oracle Commerce brand. Oracle acquired ATG in late 2010 – and then Endeca in late 2011. This means that under the hood of Oracle Commerce you have market-leading technologies for cross-channel commerce and customer experience, both designed and developed in direct response to the unique challenges online businesses face. And we continue to innovate on capabilities core to what our customers need to be successful – contextual and personalized experience delivery, merchant-inspired tools, and architecture for performance and scalability. Q: It’s not a slow moving industry. What are you doing to keep the pace of innovation at Oracle Commerce? John: Oracle owes our customers the most innovative commerce capabilities. By unifying the core components of ATG and Endeca we are delivering on this promise. Oracle Commerce is continuing to innovate and redefine how commerce is done and in a way that drive business results and keeps customers coming back for experiences tailored just for them. Our January and May 2013 releases not only marked the seventh significant releases for the solution since the acquisitions of ATG and Endeca, we also continue to demonstrate rapid and significant progress on the unification of commerce and customer experience capabilities of the two commerce technologies. Q: Can you tell us what was notable about these latest releases under the Oracle Commerce umbrella? John: Specifically, our latest product innovations give businesses selling online the ability to get to market faster with more personalized commerce experiences in the following ways: Mobile: the latest Commerce Reference Application in this release offers a wider range of examples for online businesses to leverage for iOS development and specifically new iPad reference capabilities. This release marks the first release of the iOS Universal application that serves both the iPhone and iPad devices from a single download or binary. Business users can now drive page content management and layout of search results and category pages, as well as create additional storefront elements such as categories, facets / dimensions, and breadcrumbs through Experience Manager tools. Cross-Channel Commerce: key commerce platform capabilities have been added to support cross-channel commerce, including an expanded inventory model to maintain inventory for stores, pickup in stores and Web-based returns. Online businesses with in-store operations can now offer advanced shipping options on the web and make returns and exchange logic easily available on the web. Multi-Site Capabilities: significant enhancements to the Commerce Platform multi-site architecture that allows business users to quickly launch and manage multiple sites on the same cluster and share data, carts, and other components. First introduced in 2010, with this latest release business users can now partition or share customer profiles, control users’ site-based access, and manage personalization assets using site groups. Internationalization: continued language support and enhancements for business user tools as well and search and navigation. Guided Search now supports 35 total languages with 11 new languages (including Danish, Arabic, Norwegian, Serbian Cyrillic) added in this release. Commerce Platform tools now include localized support for 17 locales with 4 new languages (Danish, Portuguese (European), Finnish, and Thai). No development or customization is required in order for business users to use the applications in any of these supported languages. Business Tool Experience: valuable new Commerce Merchandising features include a new workflow for making emergency changes quickly and increased visibility into promotions rules and qualifications in preview mode. Oracle Commerce business tools continue to become more and more feature rich to provide intuitive, easy- to-use (yet powerful) capabilities to allow business users to manage content and the shopping experience. Commerce & Experience Unification: demonstrable unification of commerce and customer experience capabilities include – productized cartridges that provide supported integration between the Commerce Platform and Experience Management tools, cross-channel returns, Oracle Service Cloud integration, and integrated iPad application. The mission guiding our product development is to deliver differentiated, personalized user experiences across any device in a contextual manner – and to give the business the best tools to tune and optimize those user experiences to meet their business objectives. We also need to do this in a way that makes it operationally efficient for the business, keeping the overall total cost of ownership low – yet also allows the business to expand, whether it be to new business models, geographies or brands. To learn more about the latest Oracle Commerce releases and mission, visit the links below: • Hear more from John about the Oracle Commerce mission • Hear from Oracle Commerce customers • Documentation on the new releases • Listen to the Oracle ATG Commerce 10.2 Webcast • Listen to the Oracle Endeca Commerce 3.1.2 Webcast

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• Oracle Enterprise Manager Cloud Control 12c: Contributing to emerging Cloud standards

  - by Anand Akela

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Contributed by Tony Di Cenzo, Director for Standards Strategy and Architecture, and Mark Carlson, Principal Cloud Architect, for Oracle's Systems Management and Storage Products Groups . As one would expect of an industry leader, Oracle's participation in industry standards bodies is extensive. We participate in dozens of organizations that produce open standards which apply to our products, and our commitment to the success of these organizations is manifest in several way - we support them financially through our memberships; our senior engineers are active participants, often serving in leadership positions on boards, technical working groups and committees; and when it makes good business sense we contribute our intellectual property. We believe supporting the development of open standards is fundamental to Oracle meeting customer demands for product choice, seamless interoperability, and lowering the cost of ownership. Nowhere is this truer than in the area of cloud standards, and for the most recent release of our flagship management product, Oracle Enterprise Manager Cloud Control 12c (EM Cloud Control 12c). There is a fundamental rule that standards follow architecture. This was true of distributed computing, it was true of service-oriented architecture (SOA), and it's true of cloud. If you are familiar with Enterprise Manager it is likely to be no surprise that EM Cloud Control 12c is a source of technology that can be considered for adoption within cloud management standards. The reason, quite simply, is that the Oracle integrated stack architecture aligns with the cloud architecture models being adopted by the industry, and EM Cloud Control 12c has been developed to manage this architecture. EM Cloud Control 12c has facilities for managing the various underlying capabilities of the integrated stack in IaaS, PaaS, and SaaS clouds, and enables essential characteristics such as on-demand self-service provisioning, centralized policy-based resource management, integrated chargeback, and capacity planning, and complete visibility of the physical and virtual environment from applications to disk. Our most recent contribution in support of cloud management standards to come out of the EM Cloud Control 12c work was the Oracle Cloud Elemental Resource Model API. Oracle contributed the Elemental Resource Model API to the Distributed Management Task Force (DMTF) in 2011 where it was assigned to DMTF's Cloud Management Working Group (CMWG). The CMWG is considering the Oracle specification and those of several other vendors in their effort to produce a best practices specification for managing IaaS clouds. DMTF's Cloud Infrastructure Management Interface specification, called CIMI for short, is currently out for public review and expected to be released by DMTF later this year. We are proud to be playing an important role in the development of what is expected to become a major cloud standard. You can find more information on DMTF CIMI at http://dmtf.org/standards/cloud. You can find the work-in-progress release of CIMI at http://dmtf.org/content/cimi-work-progress-specifications-now-available-public-comment . The Oracle Cloud API specification is available on the Oracle Technology Network. You can find more information about the Oracle Cloud Elemental Resource Model API on the Oracle Technical Network (OTN), including a webcast featuring the API engineering manager Jack Yu (see TechCast Live: Inside the Oracle Cloud Resource Model API). If you have not seen this video we recommend you take the time to view it. Simply hover your cursor over the webcast title and control+click to follow the embedded link. If you have a question about the Oracle Cloud API or want to learn more about Oracle's participation in cloud management standards efforts drop us a line. We'd love to hear from you. The Enterprise Manager Standards Blogs are written by Tony Di Cenzo, Director for Standards Strategy and Architecture, and Mark Carlson, Principal Cloud Architect, for Oracle's Systems Management and Storage Products Groups. They can be reached at Tony.DiCenzo at Oracle.com and Mark.Carlson at Oracle.com respectively. Stay Connected: Twitter |  Face book |  You Tube |  Linked in |  Newsletter

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• OTN Architect Day Headed to Reston, VA - May 16

  - by Bob Rhubart

  In 2011 OTN Architect Day made stops in Chicago, Denver, Phoenix, Redwood Shores, and Toronto. The 2012 series begins with OTN Architect Day in Reston, VA on Wednesday May 16. Registration is now open for this free event, but don't get caught napping -- seating is limited, and the event is just 5 weeks away. The information below reflects the most recent updates to the event agenda, including the addition of Oracle ACE Director Kai Yu as the guest keynote speaker. Kai is Senior System Engineer / Architect at Dell, Inc., and has been very busy of late as a speaker at various industry and Oracle User Group events. I'm very happy Kai has agreed to make the trek from his hometown in Austin, TX to share his insight at the Architect Day event in Reston.  If you're in the area, put this one on your calendar. You won't be sorry.   Venue Sheraton Reston Hotel 11810 Sunrise Valley Drive Reston, VA 20191 Event Agenda 8:30 am - 9:00 am Registration and Continental Breakfast 9:00 am - 9:15 am Welcome and Opening Comments 9:15 am - 10:00 am Engineered Systems: Oracle's Vision for the Future | Ralf Dossman Oracle's Exadata and Exalogic are impressive products in their own right. But working in combination they deliver unparalleled transaction processing performance with up to a 30x increase over existing legacy systems, with the lowest cost of ownership over a 3 or 5 year basis than any other hardware. In this session you'll learn how to leverage Oracle's Engineered Systems within your enterprise to deliver record-breaking performance at the lowest TCO. 10:00 am - 10:30 am High Availability Infrastructure for Cloud Computing | Kai Yu Infrastructure high availability is extremely critical to Cloud Computing. In a Cloud system that hosts a large number of databases and applications with different SLAs, any unplanned outage can be devastating, and even a small planned downtime may be unacceptable. This presentation will discuss various technology solutions and the related best practices that system architects should consider in cloud infrastructure design to ensure high availability. 10:30 am - 10:45 am Break 10:45 am - 11:30 am Breakout Sessions: (pick one) Innovations in Grid Computing with Oracle Coherence | Bjorn Boe Learn how Coherence can increase the availability, scalability and performance of your existing applications with its advanced low-latency data-grid technologies. Also hear some interesting industry-specific use cases that customers had implemented and how Oracle is integrating Coherence into its Enterprise Java stack. Cloud Computing - Making IT Simple | Scott Mattoon The road to Cloud Computing is not without a few bumps. This session will help to smooth out your journey by tackling some of the potential complications. We'll examine whether standardization is a prerequisite for the Cloud. We'll look at why refactoring isn't just for application code. We'll check out deployable entities and their simplification via higher levels of abstraction. And we'll close out the session with a look at engineered systems and modular clouds. 11:30 pm - 12:15 pm Breakout Sessions: (pick one) Oracle Enterprise Manager | Joe Diemer Oracle Enterprise Manager (EM) provides complete lifecycle management for the cloud - from automated cloud setup to self-service delivery to cloud operations. In this session you'll learn how to take control of your cloud infrastructure with EM features including Consolidation Planning and Self-Service provisioning with Metering and Chargeback. Come hear how Oracle is expanding its management capabilities into the cloud! Rationalization and Defense in Depth - Two Steps Closer to the Clouds | Dave Chappelle Security represents one of the biggest concerns about cloud computing. In this session we'll get past the FUD with a real-world look at some key issues. We'll discuss the infrastructure necessary to support rationalization and security services, explore architecture for defense -in-depth, and deal frankly with the good, the bad, and the ugly in Cloud security. 12:15 pm - 1:15 pm Lunch 1:40 pm - 2:00 pm Panel Discussion - Q&A 2:00 pm - 2:45 pm Breakout Sessions: (pick one) 21st Century SOA | Peter Belknap Service Oriented Architecture has evolved from concept to reality in the last decade. The right methodology coupled with mature SOA technologies has helped customers demonstrate success in both innovation and ROI. In this session you will learn how Oracle SOA Suite's orchestration, virtualization, and governance capabilities provide the infrastructure to run mission critical business and system applications. And we'll take a special look at the convergence of SOA & BPM using Oracle's Unified technology stack. Track B: Oracle Cloud Reference Architecture | Anbu Krishnaswamy Cloud initiatives are beginning to dominate enterprise IT roadmaps. Successful adoption of Cloud and the subsequent governance challenges warrant a Cloud reference architecture that is applied consistently across the enterprise. This presentation gives an overview of Oracle's Cloud Reference Architecture, which is part of the Cloud Enterprise Technology Strategy (ETS). Concepts covered include common management layer capabilities, service models, resource pools, and use cases. 2:45 pm - 3:00 pm Break 3:00 pm - 4:00 pm Roundtable Discussions 4:00 pm - 4:15 pm Closing Comments & Readouts from Roundtable 4:15 pm - 5:00 pm Cocktail Reception / Networking Session schedule and content subject to change.

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• Spotlight on Claims: Serving Customers Under Extreme Conditions

  - by [email protected]

  Oracle Insurance's director of marketing for EMEA, John Sinclair, recently attended the CII Spotlight on Claims event in London. Bad weather and its implications for the insurance industry have become very topical as the frequency and diversity of natural disasters - including rains, wind and snow - has surged across Europe this winter. On England's wettest day on record, the county of Cumbria was flooded with 12 inches of rain within 24 hours. Freezing temperatures wreaked havoc on European travel, causing high speed TVG trains to break down and stranding hundreds of passengers under the English Chanel in a tunnel all night long without heat or electricity. A storm named Xynthia thrashed France and surrounding countries with hurricane force, flooding ports and killing 51 people. After the Spring Equinox, insurers may have thought the worst had past. Then came along Eyjafjallajökull, spewing out vast quantities of volcanic ash in what is turning out to be one of most costly natural disasters in history. Such extreme events challenge insurance companies' ability to service their customers just when customers need their help most. When you add economic downturn and competitive pressures to the mix, insurers are further stretched and required to continually learn and innovate to meet high customer expectations with reduced budgets. These and other issues were hot topics of discussion at the recent "Spotlight on Claims" seminar in London, focused on how weather is affecting claims and the insurance industry. The event was organized by the CII (Chartered Insurance Institute), a group with 90,000 members. CII has been at the forefront in setting professional standards for the insurance industry for over a century. Insurers came to the conference to hear how they could better serve their customers under extreme weather conditions, learn from the experience of their peers, and hear about technological breakthroughs in climate modeling, geographic intelligence and IT. Customer case studies at the conference highlighted the importance of effective and constant communication in handling the overflow of catastrophe related claims. First and foremost is the need to rapidly establish initial communication with claimants to build their confidence in a positive outcome. Ongoing communication then needs to be continued throughout the claims cycle to mange expectations and maintain ownership of the process from start to finish. Strong internal communication to support frontline staff was also deemed critical to successful crisis management, as was communication with the broader insurance ecosystem to tap into extended resources and business intelligence. Advances in technology - such web based systems to access policies and enter first notice of loss in the field - as well as customer-focused self-service portals and multichannel alerts, are instrumental in improving customer satisfaction and helping insurers to deal with the claims surge, which often can reach four or more times normal workloads. Dynamic models of the global climate system can now be used to better understand weather-related risks, and as these models mature it is hoped that they will soon become more accurate in predicting the timing of catastrophic events. Geographic intelligence is also being used within a claims environment to better assess loss reserves and detect fraud. Despite these advances in dealing with catastrophes and predicting their occurrence, there will never be a substitute for qualified front line staff to deal with customers. In light of pressures to streamline efficiency, there was debate as to whether outsourcing was the solution, or whether it was better to build on the people you have. In the final analysis, nearly everybody agreed that in the future insurance companies would have to work better and smarter to keep on top. An appeal was also made for greater collaboration amongst industry participants in dealing with the extreme conditions and systematic stress brought on by natural disasters. It was pointed out that the public oftentimes judged the industry as a whole rather than the individual carriers when it comes to freakish events, and that all would benefit at such times from the pooling of limited resources and professional skills rather than competing in silos for competitive advantage - especially the end customer. One case study that stood out was on how The Motorists Insurance Group was able to power through one of the most devastating catastrophes in recent years - Hurricane Ike. The keys to Motorists' success were superior people, processes and technology. They did a lot of upfront planning and invested in their people, creating a healthy team environment that delivered "max service" even when they were experiencing the same level of devastation as the rest of the population. Processes were rapidly adapted to meet the challenge of the catastrophe and continually adapted to Ike's specific conditions as they evolved. Technology was fundamental to the execution of their strategy, enabling them anywhere access, on the fly reassigning of resources and rapid training to augment the work force. You can learn more about the Motorists experience by watching this video. John Sinclair is marketing director for Oracle Insurance in EMEA. He has more than 20 years of experience in insurance and financial services.

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• Who broke the build?

  - by Martin Hinshelwood

  I recently sent round a list of broken builds at SSW and asked for them to be fixed or deleted if they are not being used. My colleague Peter came back with a couple of questions which I love as it tells me that at least one person reads my email I think first we need to answer a couple of other questions related to builds in general.   Why do we want the build to pass? Any developer can pick up a project and build it Standards can be enforced Constant quality is maintained Problems in code are identified early What could a failed build signify? Developers have not built and tested their code properly before checking in. Something added depends on a local resource that is not under version control or does not exist on the target computer. Developers are not writing tests to cover common problems. There are not enough tests to cover problems. Now we know why, lets answer Peters questions: Where is this list? (can we see it somehow) You can normally only see the builds listed for each project. But, you have a little application called “Build Notifications” on your computer. It is installed when you install Visual Studio 2010. Figure: Staring the build notification application on Windows 7. Once you have it open (it may disappear into your system tray) you should click “Options” and select all the projects you are involved in. This application only lists projects that have builds, so don’t worry if it is not listed. This just means you are about to setup a build, right? I just selected ALL projects that have builds. Figure: All builds are listed here In addition to seeing the list you will also get toast notification of build failure’s. How can we get more info on what broke the build? (who is interesting too, to point the finger but more important is what) The only thing worse than breaking the build, is continuing to develop on a broken build! Figure: I have highlighted the users who either are bad for braking the build, or very bad for not fixing it. To find out what is wrong with a build you need to open the build definition. You can open a web version by double clicking the build in the image above, or you can open it from “Team Explorer”. Just connect to your project and open out the “Builds” tree. Then Open the build by double clicking on it. Figure: Opening a build is easy, but double click it and then open a build run from the list. Figure: Good example, the build and tests have passed Figure: Bad example, there are 133 errors preventing POK from being built on the build server. For identifying failures see: Solution: Getting Silverlight to build on Team Build 2010 RC Solution: Testing Web Services with MSTest on Team Build Finding the problem on a partially succeeded build So, Peter asked about blame, let’s have a look and see: Figure: The build has been broken for so long I have no idea when it was broken, but everyone on this list is to blame (I am there too) The rest of the history is lost in the sands of time, there is no way to tell when the build was originally broken, or by whom, or even if it ever worked in the first place. Build should be protected by the team that uses them and the only way to do that is to have them own them. It is fine for me to go in and setup a build, but the ownership for a build should always reside with the person who broke it last. Conclusion This is an example of a pointless build. Lets be honest, if you have a system like TFS in place and builds are constantly left broken, or not added to projects then your developers don’t yet understand the value. I have found that adding a Gated Check-in helps instil that understanding of value. If you prevent them from checking in without passing that basic quality gate of “your code builds on another computer” then it makes them look more closely at why they can’t check-in. I have had builds fail because one developer had a “d” drive, but the build server did not. That is what they are there to catch.   If you want to know what builds to create and why I wrote a post on “Do you know the minimum builds to create on any branch?”   Technorati Tags: TFS2010,Gated Check-in,Builds,Build Failure,Broken Build

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• Announcing the New Windows Azure Web Sites Shared Scaling Tier

  - by Clint Edmonson

  Windows Azure Web Sites has added a new pricing tier that will solve the #1 blocker for the web development community. The shared tier now supports custom domain names mapped to shared-instance web sites. This post will outline the plan changes and elaborate on how the new pricing model makes Windows Azure Web Sites an even richer option for web development shops of all sizes. Free Shared Reserved # of Sites 10 100 100 Egress 165MB/Day 5GB/Month Included 5GB/Month Included Storage 1GB 1GB 10GB Throttling CPU/Memory/Egress CPU/Memory Unlimited Price Free $.02/hr per site, per instance $.08/hr per core Setting the Stage In June, we released the first public preview of Windows Azure Web Sites, which gave web developers a great platform on which to get web sites running using their web development framework of choice. PHP, Node.js, classic ASP, and ASP.NET developers can all utilize the Windows Azure platform to create and launch their web sites. Likewise, these developers have a series of data storage options using Windows Azure SQL Databases, MySQL, or Windows Azure Storage. The Windows Azure Web Sites free offer enabled startups to get their site up and running on Windows Azure with a minimal investment, and with multiple deployment and continuous integration features such as Git, Team Foundation Services, FTP, and Web Deploy.  The response to the Windows Azure Web Sites offer has been overwhelmingly positive. Since the addition of the service on June 12th, tens of thousands of web sites have been deployed to Windows Azure and the volume of adoption is increasing every week. Preview Feedback In spite of the growth and success of the product, the community has had questions about features lacking in the free preview offer. The main question web developers asked regarding Windows Azure Web Sites relates to the lack of the free offer’s support for domain name mapping. During the preview launch period, customer feedback made it obvious that the lack of domain name mapping support was an area of concern. We’re happy to announce that this #1 request has been delivered as a feature of the new shared plan. New Shared Tier Portal Features In the screen shot below, the “Scale” tab in the portal shows the new tiers – Free, Shared, and Reserved – and gives the user the ability to quickly move any of their free web sites into the shared tier. With a single mouse-click, the user can move their site into the shared tier. Once a site has been moved into the shared tier, a new Manage Domains button appears in the bottom action bar of the Windows Azure Portal giving site owners the ability to manage their domain names for a shared site. This button brings up the domain-management dialog, which can be used to enter in a specific domain name that will be mapped to the Windows Azure Web Site. Shared Tier Benefits Startups and large web agencies will both benefit from this plan change. Here are a few examples of scenarios which fit the new pricing model: Startups no longer have to select the reserved plan to map domain names to their sites. Instead, they can use the free option to develop their sites and choose on a site-by-site basis which sites they elect to move into the shared plan, paying only for the sites that are finished and ready to be domain-mapped Agencies who manage dozens of sites will realize a lower cost of ownership over the long term by moving their sites into reserved mode. Once multi-site companies reach a certain price point in the shared tier, it is much more cost-effective to move sites to a reserved tier.  Long-term, it’s easy to see how the new Windows Azure Web Sites shared pricing tier makes Windows Azure Web Sites it a great choice for both startups and agency customers, as it enables rapid growth and upgrades while keeping the cost to a minimum. Large agencies will be able to have all of their sites in their own instances, and startups will have the capability to scale up to multiple-shared instances for minimal cost and eventually move to reserved instances without worrying about the need to incur continually additional costs. Customers can feel confident they have the power of the Microsoft Windows Azure brand and our world-class support, at prices competitive in the market. Plus, in addition to realizing the cost savings, they’ll have the whole family of Windows Azure features available. Continuous Deployment from GitHub and CodePlex Along with this new announcement are two other exciting new features. I’m proud to announce that web developers can now publish their web sites directly from CodePlex or GitHub.com repositories. Once connections are established between these services and your web sites, Windows Azure will automatically be notified every time a check-in occurs. This will then trigger Windows Azure to pull the source and compile/deploy the new version of your app to your web site automatically. Walk-through videos on how to perform these functions are below: Publishing to an Azure Web Site from CodePlex Publishing to an Azure Web Site from GitHub.com These changes, as well as the enhancements to the reserved plan model, make Windows Azure Web Sites a truly competitive hosting option. It’s never been easier or cheaper for a web developer to get up and running. Check out the free Windows Azure web site offering and see for yourself. Stay tuned to my twitter feed for Windows Azure announcements, updates, and links: @clinted

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• Architect Day: Boston - Agenda Update

  - by Bob Rhubart

  Here's the latest information on the session schedule and content for Oracle Technology Network Architect Day in Boston, MA on September 12, 2012. Registration is open, but seating is limited. When: September 12, 2012 8:30am – 5:00pm Where: Boston Marriott Burlington One Burlington Mall Road Burlington, MA 01803 Register now Agenda Time Session Title Room 8:30 am - 9:00 am Registration and Continental Breakfast Salon E Foyer 9:00 am - 9:15 am Welcome and Opening Comments | Bob Rhubart Salon E 9:15 am - 10:00 am Engineered Systems: Oracle's Vision for the Future | Ralf Dossmann Oracle's Exadata and Exalogic are impressive products in their own right. But working in combination they deliver unparalleled transaction processing performance with up to a 30x increase over existing legacy systems, with the lowest cost of ownership over a 3 or 5 year basis than any other hardware. In this session you'll learn how to leverage Oracle's Engineered Systems within your enterprise to deliver record-breaking performance at the lowest TCO. Salon E 10:00 am - 10:30 am Securing Public and Private Clouds | Anton Nielsen Long before the term "Cloud Computing" existed, Oracle technologies supported and promoted the concept. Centralized data with remote users has been at the core of these technologies for decades. The public cloud, and extending private clouds to the internet, though, has added security challenges never imagined decades ago. This presentation will examine a real life security breach and introduce architecture, technologies and policies to secure public and private clouds.  Salon E 10:30 am - 10:45 am Break 10:45 am - 11:30 am Breakout Sessions (pick one) Cloud Computing - Making IT Simple | Scott Mattoon The road to Cloud Computing is not without a few bumps. This session will help to smooth out your journey by tackling some of the potential complications. We'll examine whether standardization is a prerequisite for the Cloud. We'll look at why refactoring isn't just for application code. We'll check out deployable entities and their simplification via higher levels of abstraction. And we'll close out the session with a look at engineered systems and modular clouds. Salon E Innovations in Grid Computing with Oracle Coherence | Rob Misek Learn how Coherence can increase the availability, scalability and performance of your existing applications with its advanced low-latency data-grid technologies. Also hear some interesting industry-specific use cases that customers had implemented and how Oracle is integrating Coherence into its Enterprise Java stack. Salon C 11:30 am - 12:15 pm Breakout Sessions (pick one) Enterprise Strategy for Cloud Security | Dave Chappelle Security is high on the list of concerns for many organizations as they evaluate their cloud computing options. This session will examine security in the context of the various forms of cloud computing. We'll consider technical and non-technical aspects of security, and discuss several strategies for cloud computing, from both the consumer and producer perspectives. Salon E Oracle Enterprise Manager | Avi Huber Much more than a DB management tool, Oracle Enterprise Manager provides management and monitoring coverage for the entire Oracle stack, and beyond. This session will concentrate on the middleware management functionality in OEM, starting with Real User Experience monitoring, through AppServer management, and into deep-dive Java diagnostics. We’ll discuss Business Driven Application Management (BDAM) and the benefits of top-down monitoring. Lastly, we’ll demonstrate how to trace a specific user experience problem, through a multitier SOA application, to its root cause, deep in the JVM. Salon C 12:15 pm - 1:15 pm Lunch Salon E Foyer 1:15 pm - 2:00 pm Panel Discussion - Q&A with session speakers Salon E 2:00 pm - 2:45 pm Breakout Sessions (pick one) Oracle Cloud Reference Architecture | Anbu Krishnaswamy Cloud initiatives are beginning to dominate enterprise IT roadmaps. Successful adoption of Cloud and the subsequent governance challenges warrant a Cloud reference architecture that is applied consistently across the enterprise. This presentation will answer the important questions: What exactly is a Cloud, why you need it, what changes it will bring to the enterprise, and what are the key capabilities of a Cloud infrastructure are - using Oracle's Cloud Reference Architecture, which is part of the IT Strategies from Oracle (ITSO) Cloud Enterprise Technology Strategy (ETS). Salon E 21st Century SOA | Peter Belknap Service Oriented Architecture has evolved from concept to reality in the last decade. The right methodology coupled with mature SOA technologies has helped customers demonstrate success in both innovation and ROI. In this session you will learn how Oracle SOA Suite's orchestration, virtualization, and governance capabilities provide the infrastructure to run mission critical business and system applications. And we'll take a special look at the convergence of SOA & BPM using Oracle's Unified technology stack. Salon C 2:45 pm - 3:00 pm Break 3:00 pm - 4:00 pm Roundtable Discussion Salon E 4:00 pm - 4:15 pm Closing Comments & Readouts from Roundtables Salon E 4:15 pm - 5:00 pm Networking / Reception Salon E Foyer Note: Session schedule and content subject to change.

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• Process Centric Banking: Loan Origination Solution

  - by Manish Palaparthy

  There is an old proverb that goes, "The difference between theory and practice is greater in practice than in theory". So, we keep doing numerous "Proof of Concepts" with our own products on various business cases to analyze them deeply, understand and explain to our customers. We then present our learnings as they happened. The awareness of each PoC should help readers increase the trustworthiness of the results coming out of these PoCs. I present one such PoC where we invested a lot of time&effort.  Process Centric Banking : Loan Origination Solution Loan Origination is a process by which a borrower applies for a new loan and the lender processes that application. Loan origination includes the series of steps taken by the bank from the point the customer shows interest in a loan product all the way to disbursal of funds. The Loan Origination process is relevant for many kind of lenders in Financial services: Banks, Credit Unions, NBFCs(Non Banking Financial Companies) and so on. For simplicity sake, I will use "Bank" as the lending institution in the rest of my article.  Loan Origination is one of the core processes for Banks as it is the process by which the it creates assets against which the Institution earns most of its profits from. A well tuned loan origination process can affect the Bank in many positive ways. Banks have always shown great interest in automating the loan origination process for the above reason. However, due the constant changes in customer environment, market dynamics, prevailing economic conditions, cost pressures & regulatory environment they run into lot of challenges. Let me categorize some of these challenges for you Customer Environment Multiple Channels: Customer can use any of the available channels (Internet Banking, Email, Fax, Branch, Phone Banking, ATM, Broker, Mobile, Snail Mail) to perform all or some of the activities related to her Visibility into the origination process: Expect immediate update on the status of loan processing & alert messages Reduced Turn Around Time: Expect loans to be processed with least turn around time Reduced loan processing fees: Partly due to market dynamics the customer expects the loan processing fee to be negligible Market Dynamics Competitive environment:  The competition keeps creating many variants of loan products to attract customers, the bank needs to create similar product variants with better offers to attract customers or keep existing ones Ability to migrate loans from one vendor to another: It has become really easy for retail customers to move from one bank to the other given the low fee of loan processing and highly attractive offers. How does the bank protect it's customer base while actively engaging with potential customers banking with competitor banks Flexibility to react to market developments: Market development greatly influence loan processing, underwriting, asset valuation, risk mitigation rules. Can the bank modify rules and policies, the idea is not just to react to market developments but to pro-actively manage new developments Economic conditions Constant change in various rates and their implications on the rates and rules applied when on-boarding a loan: How quickly can the bank apply changes to rates offered to customers when the central bank changes various rates Requirements of Audit by the central banker: Tough economic conditions have demanded much more stringent audit rules and tests. The banks needs to produce ready reports(historic & operational) for audit compliance Risk Mitigation: While risk mitigation has always been a key concern for the bank, this is the area where the bank's underwriters & risk analysts spend the maximum time when processing a loan application. In order to reduce TAT the bank cannot compromise on its risk mitigation strategies Cost pressures Reduce Cost of processing per application: To deliver a reduced loan processing fee to the customer, the bank needs to keep its cost per processing loan application low. Meet customer TAT expectations while reducing the queues and the systems being used to process the loan application: The loan application could potentially be spending a lot of time waiting in the queue for further processing. Different volumes & patterns of applications demand different queuing algorithms. The bank needs to have real-time visibility into these queues and have the flexibility to change queuing algorithms at runtime  Increase the use of electronic communication and reduce the branch channel usage: Lesser automation leads not only leads to Increased turn around time, it also impacts more costs to reach out to customers The objective of our PoC was to implement a Loan Origination Solution whose ownership lies with the bank and effectively meet the challenges listed above. We built a simple story board for the solution We then went about implementing our storyboard using Oracle BPM Suite, Webcenter Content : Imaging. The web UI has been built on ADF technolgies, while the integration with core-services has been implemented using the underlying SOA infrastructure. The BPM process model is quite exhaustive can meet all the challenges listed above to reasonable degree. A bank intending to implement an end-to-end Loan Origination Solution has multiple options at it's disposal. It can Develop a customer Loan Origination Application from scratch: Gives maximum opportunity to build what you want but inflexible to upgrade and maintain. Higher TCO in long term Buy a Packaged application & customize it: Customizing a generic loan application can be tedious and prove as difficult as above. Build it using many disparate & un-integrated tools: Initially seems easier than developing from scratch. But, without integrated tool sets this is not a viable approach either or A solution based on a Framework: Independent Services and Business Process Modeling provide decoupled architecture that is flexible. We built this framework end-to-end with processes the core process of loan origination & several sub-processes such as Analyse and define customer needs, customer credit verification, identity check processes, legal review process, New customer registration & risk assessment.

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• Updated Agenda for OTN Architect Day Los Angeles (Oct 25)

  - by Bob Rhubart

  Here's the latest information on the session schedule and content for Oracle Technology Network Architect Day in Los Angeles on October 25, 2012. Registration is open, but seating is limited. When: Thursday October 25 12, 2012 8:30am – 5:00pm Where: Sofitel Los Angeles 8555 Beverly Boulevard Los Angeles, CA 90048 Agenda Time Session Title Room 8:30 am - 9:00 am Registration and Continental Breakfast 9:00 am - 9:15 am Welcome and Opening Comments | Bob Rhubart Beverly Ballroom 9:15 am - 10:00 am Engineered Systems: Oracle's Vision for the Future | Ralf Dossmann Oracle's Exadata and Exalogic are impressive products in their own right. But working in combination they deliver unparalleled transaction processing performance with up to a 30x increase over existing legacy systems, with the lowest cost of ownership over a 3 or 5 year basis than any other hardware. In this session you'll learn how to leverage Oracle's Engineered Systems within your enterprise to deliver record-breaking performance at the lowest TCO. Beverly Ballroom 10:00 am - 10:30 am Monitoring and Managing Applications in the Cloud | Basheer Khan Oracle offers a broad portfolio of software and hardware products and services to enable public, private and hybrid clouds to power the enterprise. However, enterprise cloud computing presents new management challenges, that need to be addressed to realize the economic benefits of cloud computing. In this session you will learn about the methods and tools you can use to proactively monitor your end-to-end Oracle Applications environment in the cloud, define service-level objectives, gain insight into your end users, and troubleshoot performance problems from a single console. Beverly Ballroom 10:30 am - 10:45 am Break 10:45 am - 11:30 am Breakout Sessions (pick one) Cloud Computing - Making IT Simple | Dr. James Baty The road to Cloud Computing is not without a few bumps. This session will help to smooth out your journey by tackling some of the potential complications. We'll examine whether standardization is a prerequisite for the Cloud. We'll look at why refactoring isn't just for application code. We'll check out deployable entities and their simplification via higher levels of abstraction. And we'll close out the session with a look at engineered systems and modular clouds. Beverly Ballroom Innovations in Grid Computing with Oracle Coherence | Ashok Aletty Learn how Oracle Coherence can increase the availability, scalability and performance of your existing applications with its advanced low-latency data-grid technologies. Also hear some interesting industry-specific use cases that customers had implemented and how Oracle is integrating Coherence into its Enterprise Java stack. Hollywood Room 11:30 am - 12:15 pm Breakout Sessions (pick one) Enterprise Strategy for Cloud Security | Dave Chappelle Security is high on the list of concerns for many organizations as they evaluate their cloud computing options. This session will examine security in the context of the various forms of cloud computing. We'll consider technical and non-technical aspects of security, and discuss several strategies for cloud computing, from both the consumer and producer perspectives. Beverly Ballroom Oracle Enterprise Manager | Perren Walker This session examines new Oracle Enterprise Manager monitoring, administration, and management features for Oracle Exalogic. It focuses on two management themes: cloud management related to virtualization and applications-to-disk management. For private cloud management, it discusses virtualization management features providing an enhanced set of application deployment capabilities enabling IaaS as well as PaaS interactions. Then from an end-to-end perspective, it covers the specific capabilities and—where applicable—best practices for machine, cloud, middleware, and application administration. Hollywood Room 12:15 pm - 1:15 pm Lunch Beverly Ballroom Lounge 1:15 pm - 2:00 pm Panel Discussion - Q&A with session speakers Beverly Ballroom 2:00 pm - 2:45 pm Breakout Sessions (pick one) Oracle Cloud Reference Architecture | Anbu Krishnaswamy Cloud initiatives are beginning to dominate enterprise IT roadmaps. Successful adoption of Cloud and the subsequent governance challenges warrant a Cloud reference architecture that is applied consistently across the enterprise. This presentation will answer the important questions: What exactly is a Cloud, why you need it, what changes it will bring to the enterprise, and what are the key capabilities of a Cloud infrastructure are - using Oracle's Cloud Reference Architecture, which is part of the IT Strategies from Oracle (ITSO) Cloud Enterprise Technology Strategy ETS). Beverly Ballroom 21st Century SOA | Jeff Davies Service Oriented Architecture has evolved from concept to reality in the last decade. The right methodology coupled with mature SOA technologies has helped customers demonstrate success in both innovation and ROI. In this session you will learn how Oracle SOA Suite's orchestration, virtualization, and governance capabilities provide the infrastructure to run mission critical business and system applications. We'll also take a special look at the convergence of SOA & BPM using Oracle's Unified technology stack. Hollywood Room 2:45 pm - 3:00 pm Break 3:00 pm - 4:00 pm Roundtable Discussion Beverly Ballroom 4:00 pm - 4:15 pm Closing Comments & Readouts from Roundtables Beverly Ballroom 4:15 pm - 5:00 pm Networking / Reception Beverly Ballroom Lounge Note: Session schedule and content subject to change.

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• Database Owner Conundrum

  - by Johnm

  Have you ever restored a database from a production environment on Server A into a development environment on Server B and had some items, such as Service Broker, mysteriously cease functioning? You might want to consider reviewing the database owner property of the database. The Scenario Recently, I was developing some messaging functionality that utilized the Service Broker feature of SQL Server in a development environment. Within the instance of the development environment resided two databases: One was a restored version of a production database that we will call "RestoreDB". The second database was a brand new database that has yet to exist in the production environment that we will call "DevDB". The goal is to setup a communication path between RestoreDB and DevDB that will later be implemented into the production database. After implementing all of the Service Broker objects that are required to communicate within a database as well as between two databases on the same instance I found myself a bit confounded. My testing was showing that the communication was successful when it was occurring internally within DevDB; but the communication between RestoreDB and DevDB did not appear to be working. Profiler to the rescue After carefully reviewing my code for any misspellings, missing commas or any other minor items that might be a syntactical cause of failure, I decided to launch Profiler to aid in the troubleshooting. After simulating the cross database messaging, I noticed the following error appearing in Profiler: An exception occurred while enqueueing a message in the target queue. Error: 33009, State: 2. The database owner SID recorded in the master database differs from the database owner SID recorded in database '[Database Name Here]'. You should correct this situation by resetting the owner of database '[Database Name Here]' using the ALTER AUTHORIZATION statement. Now, this error message is a helpful one. Not only does it identify the issue in plain language, it also provides a potential solution. An execution of the following query that utilizes the catalog view sys.transmission_queue revealed the same error message for each communication attempt: SELECT     * FROM        sys.transmission_queue; Seeing the situation as a learning opportunity I dove a bit deeper. Reviewing the database properties  The owner of a specific database can be easily viewed by right-clicking the database in SQL Server Management Studio and selecting the "properties" option. The owner is listed on the "General" page of the properties screen. In my scenario, the database in the production server was created by Frank the DBA; therefore his server login appeared as the owner: "ServerName\Frank". While this is interesting information, it certainly doesn't tell me much in regard to the SID (security identifier) and its existence, or lack thereof, in the master database as the error suggested. I pulled together the following query to gather more interesting information: SELECT     a.name     , a.owner_sid     , b.sid     , b.name     , b.type_desc FROM        master.sys.databases a     LEFT OUTER JOIN master.sys.server_principals b         ON a.owner_sid = b.sid WHERE     a.name not in ('master','tempdb','model','msdb'); This query also helped identify how many other user databases in the instance were experiencing the same issue. In this scenario, I saw that there were no matching SIDs in server_principals to the owner SID for my database. What login should be used as the database owner instead of Frank's? The system stored procedure sp_helplogins will provide a list of the valid logins that can be used. Here is an example of its use, revealing all available logins: EXEC sp_helplogins;  Fixing a hole The error message stated that the recommended solution was to execute the ALTER AUTHORIZATION statement. The full statement for this scenario would appear as follows: ALTER AUTHORIZATION ON DATABASE:: [Database Name Here] TO [Login Name]; Another option is to execute the following statement using the sp_changedbowner system stored procedure; but please keep in mind that this stored procedure has been deprecated and will likely disappear in future versions of SQL Server: EXEC dbo.sp_changedbowner @loginname = [Login Name]; .And They Lived Happily Ever After Upon changing the database owner to an existing login and simulating the inner and cross database messaging the errors have ceased. More importantly, all messages sent through this feature now successfully complete their journey. I have added the ownership change to my restoration script for the development environment.

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