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• GDC 2012: The Bleeding Edge of Open Web Tech

  GDC 2012: The Bleeding Edge of Open Web Tech (Pre-recorded GDC content) Web browsers from mobile to desktop devices are in a constant state of growth enabling ever richer and pervasive games. This presentation by Google software engineer Vincent Scheib focuses on the latest developments in client side web technologies, such as Web Sockets, WebGL, File API, Mouse Lock, Gamepads, Web Audio API and more. Speaker: Vincent Scheib From: GoogleDevelopers Views: 1279 31 ratings Time: 48:33 More in Science & Technology

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• Career development as a Software Developer without becoming a manager.

  - by albertpascual

  I’m a developer, I like to write new exciting code everyday, my perfect day at work is a day that when I wake up, I know that I have to write some code that I haven’t done before or to use a new framework/language/platform that is unknown to me. The best days in the office is when a project is waiting for me to architect or write. In my 15 years in the development field, I had to in order to get a better salary to manage people, not just to lead developers, to actually manage people. Something that I found out when I get into a management position is that I’m not that good at managing people, and not afraid to say it. I do not enjoy that part of the job, the worse one, takes time away from what I really like. Leading developers and managing people are very different things. I do like teaching and leading developers in a project. Yet most people believe, and is true in most companies, the way to get a better salary is to be promoted to a manager position. In order to advance in your career you need to let go of the everyday writing code and become a supervisor or manager. This is the path for developers after they become senior developers. As you get older and your family grows, the only way to hit your salary requirements is to advance your career to become a manager and get that manager salary. That path is the common in most companies, the most intelligent companies out there, have learned that promoting good developers mean getting a crappy manager and losing a good resource. Now scratch everything I said, because as I previously stated, I don’t see myself going to the office everyday and just managing people until is time to go home. I like to spend hours working in some code to accomplish a task, learning new platforms and languages or patterns to existing languages. Being interrupted every 15 minutes by emails or people stopping by my office to resolve their problems, is not something I could enjoy. All the sudden riding my motorcycle to work one cold morning over the Redlands Canyon and listening to .NET Rocks podcast, Michael “Doc” Norton explaining how to take control of your development career without necessary going to the manager’s track. I know, I should not have headphones under my helmet when riding a motorcycle in California. His conversation with Carl Franklin and Richard Campbell was just confirming everything I have ever did with actually more details and assuring that there are other paths. His method was simple yet most of us, already do many of those steps, Mr. Michael “Doc” Norton believe that it pays off on the long run, that finally companies prefer to pay higher salaries to those developers, yet I would actually think that many companies do not see developers that way, this is not true for bigger companies. However I do believe the value of those developers increase and most of the time, changing companies could increase their salary instead of staying in the same one. In short without even trying to get into the shadow of Mr. Norton and without following the steps in the order; you should love to learn new technologies, and then teach them to other geeks. I personally have learn many technologies and I haven’t stop doing that, I am a professor at UCR where I teach ASP.NET and Silverlight. Mr Norton continues that after than, you want to be involve in the development community, user groups, online forums, open source projects. I personally talk to user groups, I’m very active in forums asking and answering questions as well as for those I got awarded the Microsoft MVP for ASP.NET. After you accomplish all those, you should also expose yourself for what you know and what you do not know, learning a new language will make you humble again as well as extremely happy. There is no better feeling that learning a new language or pattern in your daily job. If you love your job everyday and what you do, I really recommend you to follow Michael’s presentation that he kindly share it on the link below. His confirmation is a refreshing, knowing that my future is not behind a desk where the computer screen is on my right hand side instead of in front of me. Where I don’t have to spent the days filling up performance forms for people and the new platforms that I haven’t been using yet are just at my fingertips. Presentation here. http://www.slideshare.net/LeanDog/take-control-of-your-development-career-michael-doc-norton?from=share_email_logout3 Take Control of Your Development Career Welcome! Michael “Doc” Norton @DocOnDev http://docondev.blogspot.com/ [email protected] Recovering Post Technical I love to learn I love to teach I love to work in teams I love to write code I really love to write code What about YOU? Do you love your job? Do you love your Employer? Do you love your Boss? What do you love? What do you really love? Take Control Take Control • Get Noticed • Get Together • Get Your Mojo • Get Naked • Get Schooled Get Noticed Get Noticed Know Your Business Get Noticed Get Noticed Understand Management Get Noticed Get Noticed Do Your Existing Job Get Noticed Get Noticed Make Yourself Expendable Get Together Get Together Join a User Group Get Together Help Run a User Group Get Together Start a User Group Get Your Mojo Get Your Mojo Kata Get Your Mojo Koans Get Your Mojo Breakable Toys Get Your Mojo Open Source Get Naked Get Naked Run with Group A Get Naked Do Something Different Get Naked Own Your Mistakes Get Naked Admit You Don’t Know Get Schooled Get Schooled Choose a Mentor Get Schooled Attend Conferences Get Schooled Teach a New Subject Get Started Read These (Again) Take Control of Your Development Career Thank You! Michael “Doc” Norton @DocOnDev http://docondev.blogspot.com/ [email protected] In a short summary, I recommend any developer to check his blog and more important his presentation, I haven’t been lucky enough to watch him live, I’m looking forward the day I have the opportunity. He is giving us hope in the future of developers, when I see some of my geek friends moving to position that in short years they begin to regret, I get more unsure of my future doing what I love. I would say that now is looking at the spectrum of companies that understand and appreciate developers. There are a few there, hopefully with time code sweat shops will start disappearing and being a developer will feed a family of 4. Cheers Al tweetmeme_url = 'http://weblogs.asp.net/albertpascual/archive/2010/12/07/career-development-as-a-software-developer-without-becoming-a-manager.aspx'; tweetmeme_source = 'alpascual';

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• Public Speaking 101 – Presenting for Your Audience

  Continuing her campaign for better technical presentations, Dr. Masha Petrova now provides simple yet fundamental guidance to becoming a great speaker, in 3 easy steps. She even lets us in on the secret ingredient of a fantastic presentation.

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• Smile sort son « Guide Michelin » 2013 de l'Open-Source, le Livre Blanc gratuit s'enrichit de rubriques sur le Cloud et le Big Data

  Smile sort son « Guide Michelin » 2013 de l'Open-Source Le Livre Blanc gratuit s'enrichit de rubriques sur le Cloud et le Big Data Pour l'édition 2013 de son Guide de référence sur l'open source, Smile a enrichit son Livre Blanc (285 pages) d'une trentaine de nouvelles solutions et de deux nouvelles rubriques (Cloud et Big Data). Plus 300 solutions y sont recensées (dont 200 évaluées dans le détail) dans plus de 40 domaines d'applications, répartis en trois « dimensions » (Infrastructure, Développement et couches intermédiaires, Applications). Le livre se présente sous la forme de fiches de présentation (version du produit, site web, aute...

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• Generate a proper 404 page for blocked sites via /etc/hosts instead of redirect to localhost

  - by Mixhael

  I have blocked some websites by editing /etc/hosts and adding several newline-entries in the following manner: 0.0.0.0 www.domain.com And it works. The only thing is: when a website is visited which is blocked, the browser is redirected to my http://localhost, resulting in a directory listing or website-presentation that is running within my localhost root-environment. It's not a very big problem, but I prefer a standard error that mentions the website cannot be visited (for instance by a 404 page). Is this possible?

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• Brighton Rocks: UA Europe 2011

  - by ultan o'broin

  User Assistance Europe 2011 was held in Brighton, UK. Having seen Quadrophenia a dozen times, I just had to go along (OK, I wanted to talk about messages in enterprise applications). Sadly, it rained a lot, though that was still eminently more tolerable than being stuck home in Dublin during Bloomsday. So, here are my somewhat selective highlights and observations from the conference, massively skewed towards my own interests, as usual. Enjoyed Leah Guren's (Cow TC) great start ‘keynote’ on the Cultural Dimensions of Software Help Usage. Starting out by revisiting Hofstede's and Hall's work on culture (how many times I have done this for Multilingual magazine?) and then Neilsen’s findings on age as an indicator of performance, Leah showed how it is the expertise of the user that user assistance (UA) needs to be designed for (especially for high-end users), with some considerations made for age, while the gender and culture of users are not major factors. Help also needs to be contextual and concise, embedded close to the action. That users are saying things like “If I want help on Office, I go to Google ” isn't all that profound at this stage, but it is always worth reiterating how search can be optimized to return better results for users. Interestingly, regardless of user education level, the issue of information quality--hinging on the lynchpin of terminology reflecting that of the user--is critical. Major takeaway for me there. Matthew Ellison’s sessions on embedded help and demos were also impressive. Embedded help that is concise and contextual is definitely a powerful UX enabler, and I’m pleased to say that in Oracle Fusion Applications we have embraced the concept fully. Matthew also mentioned in his session about successful software demos that the principle of modality with demos is a must. Look no further than Oracle User Productivity Kit demos See It!, Try It!, Know It, and Do It! modes, for example. I also found some key takeaways in the presentation by Marie-Louise Flacke on notes and warnings. Here, legal considerations seemed to take precedence over providing any real information to users. I was delighted when Marie-Louise called out the Oracle JDeveloper documentation as an exemplar of how to use notes and instructions instead of trying to scare the bejaysus out of people and not providing them with any real information they’d find useful instead. My own session on designing messages for enterprise applications was well attended. Knowing your user profiles (remember user expertise is the king maker for UA so write for each audience involved), how users really work, the required application business and UI rules, what your application technology supports, and how messages integrate with the enterprise help desk and support policies and you will go much further than relying solely on the guideline of "writing messages in plain language". And, remember the value in warnings and confirmation messages too, and how you can use them smartly. I hope y’all got something from my presentation and from my answers to questions afterwards. Ellis Pratt stole the show with his presentation on applying game theory to software UA, using plenty of colorful, relevant examples (check out the Atlassian and DropBox approaches, for example), and striking just the right balance between theory and practice. Completely agree that the approach to take here is not to make UA itself a game, but to invoke UA as part of a bigger game dynamic (time-to-task completion, personal and communal goals, personal achievement and status, and so on). Sure there are gotchas and limitations to gamification, and we need to do more research. However, we'll hear a lot more about this subject in coming years, particularly in the enterprise space. I hope. I also heard good things about the different sessions about DITA usage (including one by Sonja Fuga that clearly opens the door for major innovation in the community content space using WordPress), the progressive disclosure of information (Cerys Willoughby), an overview of controlled language (or "information quality", as I like to position it) solutions and rationale by Dave Gash, and others. I also spent time chatting with Mike Hamilton of MadCap Software, who showed me a cool demo of their Flare product, and the Lingo translation solution. I liked the idea of their licensing model for workers-on-the-go; that’s smart UX-awareness in itself. Also chatted with Julian Murfitt of Mekon about uptake of DITA in the enterprise space. In all, it's worth attending UA Europe. I was surprised, however, not to see conference topics about mobile UA, community conversation and content, and search in its own right. These are unstoppable forces now, and the latter is pretty central to providing assistance now to all but the most irredentist of hard-copy fetishists or advanced technical or functional users working away on the back end of applications and systems. Only saw one iPad too (says the guy who carries three laptops). Tweeting during the conference was pretty much nonexistent during the event, so no community energy there. Perhaps all this can be addressed next year. I would love to see the next UA Europe event come to Dublin (despite Bloomsday, it's not a bad place place, really) now that hotels are so cheap and all. So, what is my overall impression of the state of user assistance in Europe? Clearly, there are still many people in the industry who feel there is something broken with the traditional forms of user assistance (particularly printed doc) and something needs to be done about it. I would suggest they move on and try and embrace change, instead. Many others see new possibilities, offered by UX and technology, as well as the reality of online user behavior in an increasingly connected world and that is encouraging. Such thought leaders need to be listened to. As Ellis Pratt says in his great book, Trends in Technical Communication - Rethinking Help: “To stay relevant means taking a new perspective on the role (of technical writer), and delivering “products” over and above the traditional manual and online Help file... there are a number of new trends in this field - some complementary, some conflicting. Whatever trends emerge as the norm, it’s likely the status quo will change.” It already has, IMO. I hear similar debates in the professional translation world about the onset of translation crowd sourcing (the Facebook model) and machine translation (trust me, that battle is over). Neither of these initiatives has put anyone out of a job and probably won't, though the nature of the work might change. If anything, such innovations have increased the overall need for professional translators as user expectations rise, new audiences emerge, and organizations need to collate and curate user-generated content, combining it with their own. Perhaps user assistance professionals can learn from other professions and grow accordingly.

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• Improving CSS With .LESS

  Cascading Style Sheets, or CSS, is a syntax used to describe the look and feel of the elements in a web page. CSS allows a web developer to separate the document content - the HTML, text, and images - from the presentation of that content. Such separation makes the markup in a page easier to read, understand, and update; it can result in reduced bandwidth as the style information can be specified in a separate file and cached by the browser; and makes site-wide changes easier to apply. For a great example of the flexibility and power of CSS, check out CSS Zen Garden. This website has a single page with fixed markup, but allows web developers from around the world to submit CSS rules to define alternate presentation information. Unfortunately, certain aspects of CSS's syntax leave a bit to be desired. Many style sheets include repeated styling information because CSS does not allow the use of variables. Such repetition makes the resulting style sheet lengthier and harder to read; it results in more rules that need to be changed when the website is redesigned to use a new primary color. Specifying inherited CSS rules, such as indicating that a elements (i.e., hyperlinks) in h1 elements should not be underlined, requires creating a single selector name, like h1 a. Ideally, CSS would allow for nested rules, enabling you to define the a rules directly within the h1 rules. .LESS is a free, open-source port of Ruby's LESS library. LESS (and .LESS, by extension) is a parser that allows web developers to create style sheets using new and improved language features, including variables, operations, mixins, and nested rules. Behind the scenes, .LESS converts the enhanced CSS rules into standard CSS rules. This conversion can happen automatically and on-demand through the use of an HTTP Handler, or done manually as part of the build process. Moreover, .LESS can be configured to automatically minify the resulting CSS, saving bandwidth and making the end user's experience a snappier one. This article shows how to get started using .LESS in your ASP.NET websites. Read on to learn more! Read More >

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• Willy Rotstein on Analytics and Social Media in Retail

  - by sarah.taylor(at)oracle.com

  Recently I came across a presentation from Dan Zarrella on "The Science of Retweets. (http://www.slideshare.net/HubSpot/the-science-of-retweets-with-dan-zarrella). It is an insightful, fact-based analysis of how tweets propagate and what makes them successful. The analysis is of course very interesting for those of us interested Tweeting. However, what really caught my attention is how well it illustrates, form a very different angle, some of the issues I am discussing with retailers these days. In particular the opportunities that e-commerce and social media open to those retailers with the appetite and vision to tackle the associated analytical challenges. And these challenges are of course not straightforward.   In his presentation Dan introduces the concept of Observability, I haven't had the opportunity to discuss with Dan his specific definition for the term. However, in practical retail terms, I would say that it means that through social media (and other web channels such as search) we can analyze and track processes by measuring Indicators that were not measurable before. The focus is in identifying patterns across a large number of consumers rather than what a particular individual "Likes".   The potential impact for retailers is huge. It opens the opportunity to monitor changes in consumer preference  and plan the business accordingly. And you can do this almost "real time" rather than through infrequent surveys that provide a "rear view" picture of your consumer behaviour. For instance, you could envision identifying when a particular set of fashion styles are breaking out from the pack, and commit a re-buy. Or you could monitor when the preference for a specific mobile device has declined and hence markdowns should be considered; or how demand for a specific ready-made food typically flows across regions and manage the inventory accordingly. Search, blogging, website and store data may need to be considered in identifying these trends. The data volumes involved are huge (check Andrea Morgan's recent post on "Big Data" in retail) but so are the benefits. As Andrea says, for the first time we can start getting insight into "Why" the business is performing in a certain way rather than just reporting on what is happening. And it is not just about the data volumes. Tackling the challenge also calls for integrated planning systems that can bring data and insight into the context of the Decision Making process Buyers, Merchandisers and Supply Chain managers are following. I strongly believe that only when data and process come together you can move from the anecdotal to systematically improving business performance.   I would love to hear your opinions on these trends and where you think Retail is heading to exploit these topics - please email me: [email protected]

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• Phoenix Silverlight UserGroup Meeting Wednesday April 7, 2010

  - by Dave Campbell

  The next regularly-scheduled meeting of the Phoenix Silverlight User Group is Wednesday April 7. We meet at Interface Technical Training at roughly Central and Thomas in downtown Phoenix beginning with pizza and socializing at 6PM meeting after and running until 8PM. This month Joel Neubeck will be presenting on Windows Phone 7 development, and yes -- had you heard that they dropped the word 'Series' from the end?? Get another great presentation from someone actually using Silverlight during the day. I'll see you at 6PM on Wednesday!

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• links for 2010-05-05

  - by Bob Rhubart

  MASON Multiagent Simulation Toolkit on the NetBeans Platform Geertjan shares his recent work with George Mason University's Java-based multiagent simulation library core. (tags: java oracle netbeans) Slides: Oracle Virtualization: Making Software Easier to Deploy, Manage, and Support Slides from a presentation by Dean Samuels and Nirmal Grewal. (tags: oracle otn architect virtualization) @mayureshnirhali: Virtualizing Your Applications - Oracle Tech Days - Hyderbad 2010 Mayuresh Nirhali shares a video of his session describing support for various Virtualization technologies on the Oracle Solaris platform. (tags: oracle otn solaris virtualization)

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• Recording for the JVM Diagnostics & Configuration Management sessions

  - by user491905

  Thank you very much for watching my first 2 Oracle Fusion Middleware iDemos. I've recorded the first 2 sessions. Please download the recording from the following links. Troubleshoot Java Memory Leaks with Oracle JVM Diagnostics9 June 2011, 2:04 pm Sydney Time, 53 mins Manage WebLogic Servers by Oracle Enterprise Manager & Configuration Manager16 June 2011, 1:59 pm Sydney Time, 49 minutes I'll publish the presentation slide deck shortly.

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• UG Session - Service Broker & Indexing

  - by NeilHambly

  SQL Server User Group Session in Reading this Wednesday (21st April 2010 6pm - 10pm) Along with Tony Rogerson MVP, I {Neil Hambly} will be presenting @ the forthcoming User Group meeting @ Microsoft Campus, Reading Tony will be presenting the session he gave @ SQLBits VI on Thinking Sets, Normalisation, Surrogate Keys, Referential Integrity This is very insightful and was a very popular session. I will be continuing my recent presentation on Indexed views @ London UG, this time i will be doing a...(read more)

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• Presenting "What's New in SQL Server Denali" for WVPASS

  - by AaronBertrand

  Recently I was asked by John Sterrett ( blog | twitter ) to present to his SQL Server user group ( WVPASS ) in Wheeling, West Virginia. Well, today is the day, and I will be presenting, "What's new in SQL Server Denali" at tonight's meeting, sponsored by SQL Sentry . The slide deck is attached below; the samples are available here . If you attended this presentation, please feel free to provide feedback at SpeakerRate ....(read more)

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• ORMs - Should DBAs just lighten up?

  - by simonsabin

  I did a presentation at DDD8 on the entity framework and how to stop your DBA from having a heart attack. You can find my demos and slide deck here http://sqlblogcasts.com/blogs/simons/archive/2010/01/30/Entity-Framework-how-to-stop-your-DBA-having-a-heart-attack.aspx Whilst at DDD Mike Ormond interviewed me about my view on ORMs and the battel between DBAs and Devs. To see what I said go tohttp://bit.ly/bnf1By

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• Vampires – Folklore, Fantasy, and Fact

  - by Akemi Iwaya

  Halloween is practically here, so what better time is there than now to look into the history of vampires? Michael Molina has put together a great presentation looking at the folklore and types of vampires throughout history, sorting facts from fiction, and more in the TED-Ed channel’s latest video. Vampires: Folklore, fantasy and fact – Michael Molina [YouTube]     

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• Archbeat Link-O-Rama Top 10 Facebook Faves - June 23-29, 2013

  - by Bob Rhubart

  2,947 people now follow OTN ArchBeat on Facebook. Here are the Top 10 items shared on that page for June 23-29, 2013. Podcast Show Notes: DevOps, Cloud, and Role Creep After some confusion (my bad) all three CORRECT parts of this podcast are now available. The panelists for this discussion are all Oracle ACE Directors: Ron Batra, Basheer Khan, and Cary Millsap. SOA Suite 11g Developers Cookbook Published | Antony Reynolds "The book focuses on areas that we felt we had neglected in the Developers Guide, says co-author Antony Reynolds. "There is more about Java integration and OSB, both of which we see a lot of questions about when working with customers." Using Oracle TimesTen With Oracle BI Applications (Part 2) | Peter Scott Peter Scott follows up an earlier post with a look at some of the OBIA structures and a discussion of some of the features of TimesTen. Linux-Containers — Part 1: Overview | Lenz Grimmer OTN Garage blogger Lenz Grimmer kicks off a series and expands your mind with deep detail on Linux Containers Slides from my ODTUG Kscope13 Presentation | Zeeshan Baig Oracle ACE Zeeshan Baig shares the slides from his KScope13 presentation, "Build Your Business Services Using ADF Task Flows." Fun with Enterprise Manager | Rene van Wijk Oracle ACE Rene van Wijk shares some background and some tuning and other tech tips for working with Oracle Enterprise Manager. Using VirtualBox to test drive Windows Blue | The Fat Bloke The Fat Bloke shares a tech tip for those interested in giving Windows Blue a try on Virtual Box. Podcast Show Notes: The Fusion Middleware A-Team and the Chronicles of Architecture In this three-part series Oracle Fusion Middleware A-Team members Jennifer Briscoe, Clifford Musante, Mikael Ottosson, and Pardha Reddy talk about the origins and mission of the FMW A-Team and about the great technical content you'll find on the recently launched Oracle A-Team blog. Part one is now available. 5 Best Practices - Laying the Foundation for WebCenter Projects | John Brunswick Oracle WebCenter expert John Brunswick shares best practices that "enable the creation of portal solutions with minimal resource overhead, while offering the greatest flexibility for progressive elaboration." Oracle Magazine - July/Aug 2013 The digital edition of the July/August edition of Oracle Magazine is now available. This issue includes my architect community column, "The CX Factor." which features insight from community members on "why and how CX has become a significant factor in enterprise IT." h

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• Philly.NET Code Camp

  - by Steve Michelotti

  This Saturday I will be at the Philly.NET Code Camp presenting C# 4.0.  The code camp is currently registered to capacity (800 attendees) but you will be able to view certain presentations on a Live Meeting simulcast (and later on Channel 9).  You can tune it at 3:30PM Eastern time to view my presentation. The attendee URL is here.

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• Feedback Filtration&ndash;Processing Negative Comments for Positive Gains

  - by D'Arcy Lussier

  After doing 7 conferences, 5 code camps, and countless user group events, I feel that this is a post I need to write. I actually toyed with other names for this post, however those names would just lend itself to the type of behaviour I want people to avoid – the reactionary, emotional response that speaks to some deeper issue beyond immediate facts and context. Humans are incredibly complex creatures. We’re also emotional, which serves us well in certain situations but can hinder us in others. Those of us in leadership build up a thick skin because we tend to encounter those reactionary, emotional responses more often, and we’re held to a higher standard because of our positions. While we could react with emotion ourselves, as the saying goes – fighting fire with fire just makes a bigger fire. So in this post I’ll share my thought process for dealing with negative feedback/comments and how you can still get value from them. The Thought Process Let’s take a real-world example. This week I held the Prairie IT Pro & Dev Con event. We’ve gotten a lot of session feedback already, most of it overwhelmingly positive. But some not so much – and some to an extreme I rarely see but isn’t entirely surprising to me. So here’s the example from a person we’ll refer to as Mr. Horrible: How was the speaker? Horrible! Worst speaker ever! Did the session meet your expectations? Hard to tell, speaker ruined it. Other Comments: DO NOT bring this speaker back! He was at this conference last year and I hoped enough negative feedback would have taught you to not bring him back...obviously not...I will not return to this conference next year if this speaker is brought back. Now those are very strong words. “Worst speaker ever!” “Speaker ruined it” “I will not return to this conference next year if the speaker is brought back”. The speakers I invite to speak at my conference are not just presenters but friends and colleagues. When I see this, my initial reaction is of course very emotional: I get defensive, I get angry, I get offended. So that’s where the process kicks in. Step 1 – Take a Deep Breath Take a deep breath, calm down, and walk away from the keyboard. I didn’t do that recently during an email convo between some colleagues and it ended up in my reacting emotionally on Twitter – did I mention those colleagues follow my Twitter feed? Yes, I ate some crow. Ok, now that we’re calm, let’s move on to step 2. Step 2 – Strip off the Emotion We need to take off the emotion that people wrap their words in and identify the root issues. For instance, if I see: “I hated this session, the presenter was horrible! He spoke so fast I couldn’t make out what he was saying!” then I drop off the personal emoting (“I hated…”) and the personal attack (“the presenter was horrible”) and focus on the real issue this person had – that the speaker was talking too fast. Now we have a root cause of the displeasure. However, we’re also dealing with humans who are all very different. Before I call up the speaker to talk about his speaking pace, I need to do some other things first. Back to our Mr. Horrible example, I don’t really have much to go on. There’s no details of how the speaker “ruined” the session or why he’s the “worst speaker ever”. In this case, the next step is crucial. Step 3 – Validate the Feedback When I tell people that we really like getting feedback for the sessions, I really really mean it. Not just because we want to hear what individuals have to say but also because we want to know what the group thought. When a piece of negative feedback comes in, I validate it against the group. So with the speaker Mr. Horrible commented on, I go to the feedback and look at other people’s responses: 2 x Excellent 1 x Alright 1 x Not Great 1 x Horrible (our feedback guy) That’s interesting, it’s a bit all over the board. If we look at the comments more we find that the people who rated the speaker excellent liked the presentation style and found the content valuable. The one guy who said “Not Great” even commented that there wasn’t anything really wrong with the presentation, he just wasn’t excited about it. In that light, I can try to make a few assumptions: - Mr. Horrible didn’t like the speakers presentation style - Mr. Horrible was expecting something else that wasn’t communicated properly in the session description - Mr. Horrible, for whatever reason, just didn’t like this presenter Now if the feedback was overwhelmingly negative, there’s a different pattern – one that validates the negative feedback. Regardless, I never take something at face value. Even if I see really good feedback, I never get too happy until I see that there’s a group trend towards the positive. Step 4 – Action Plan Once I’ve validated the feedback, then I need to come up with an action plan around it. Let’s go back to the other example I gave – the one with the speaker going too fast. I went and looked at the feedback and sure enough, other people commented that the speaker had spoken too quickly. Now I can go back to the speaker and let him know so he can get better. But what if nobody else complained about it? I’d still mention it to the speaker, but obviously one person’s opinion needs to be weighed as such. When we did PrDC Winnipeg in 2011, I surveyed the attendees about the food. Everyone raved about it…except one person. Am I going to change the menu next time for that one person while everyone else loved it? Of course not. There’s a saying – A sure way to fail is to try to please everyone. Let’s look at the Mr. Horrible example. What can I communicate to the speaker with such limited information provided in the feedback from Mr. Horrible? Well looking at the groups feedback, I can make a few suggestions: - Ensure that people understand in the session description the style of the talk - Ensure that people understand the level of detail/complexity of the talk and what prerequisite knowledge they should have I’m looking at it as possibly Mr. Horrible assumed a much more advanced talk and was disappointed, while the positive feedback by people who – from their comments – suggested this was all new to them, were thrilled with the session level. Step 5 – Follow Up For some feedback, I follow up personally. Especially with negative or constructive feedback, its important to let the person know you heard them and are making changes because of their comments. Even if their comments were emotionally charged and overtly negative, it’s still important to reach out personally and professionally. When you remove the emotion, negative comments can be the best feedback you get. Also, people have bad days. We’ve all had one of “those days” where we talked more sternly than normal to someone, or got angry at something we’d normally shrug off. We have various stresses in our lives and sometimes they seep out in odd ways. I always try to give some benefit of the doubt, and re-evaluate my view of the person after they’ve responded to my communication. But, there is such a thing as garbage feedback. What Mr. Horrible wrote is garbage. It’s mean spirited. It’s hateful. It provides nothing constructive at all. And a tell-tale sign that feedback is garbage – the person didn’t leave their name even though there was a field for it. Step 6 – Delete It Feedback must be processed in its raw form, and the end products should drive improvements. But once you’ve figured out what those things are, you shouldn’t leave raw feedback lying around. They are snapshots in time that taken alone can be damaging. Also, you should never rest on past praise. In a future blog post, I’m going to talk about how we can provide great feedback that, even when its critical, can still be constructive.

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• Going For Gold: AngloGold Ashanti and Oracle Spatial 11g

  - by stephen.garth

  Last chance - Register Now for Free Webinar Date and Time: Thursday May 6 at 11:00am PDT (2:00pm EDT) Check out this 1-hour Directions Media webinar to learn how the world's 3rd largest gold miner has implemented a unique geospatial data infrastructure based on Oracle Spatial 11g to streamline their business processes for gold exploration. Terry Harbort, Exploration Systems Architect with AngloGold Ashanti, will provide insights into the company's use of Oracle Spatial 11g GeoRaster, 3D visualization techniques, Real Application Clusters, and more. The presentation is followed by a live Q&A session. Register Here

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• Scripting Language Sessions at Oracle OpenWorld and MySQL Connect, 2012

  - by cj

  This posts highlights some great scripting language sessions coming up at the Oracle OpenWorld and MySQL Connect conferences. These events are happening in San Francisco from the end of September. You can search for other interesting conference sessions in the Content Catalog. Also check out what is happening at JavaOne in that event's Content Catalog (I haven't included sessions from it in this post.) To find the timeslots and locations of each session, click their respective link and check the "Session Schedule" box on the top right. GEN8431 - General Session: What’s New in Oracle Database Application Development This general session takes a look at what’s been new in the last year in Oracle Database application development tools using the latest generation of database technology. Topics range from Oracle SQL Developer and Oracle Application Express to Java and PHP. (Thomas Kyte - Architect, Oracle) BOF9858 - Meet the Developers of Database Access Services (OCI, ODBC, DRCP, PHP, Python) This session is your opportunity to meet in person the Oracle developers who have built Oracle Database access tools and products such as the Oracle Call Interface (OCI), Oracle C++ Call Interface (OCCI), and Open Database Connectivity (ODBC) drivers; Transparent Application Failover (TAF); Oracle Database Instant Client; Database Resident Connection Pool (DRCP); Oracle Net Services, and so on. The team also works with those who develop the PHP, Ruby, Python, and Perl adapters for Oracle Database. Come discuss with them the features you like, your pains, and new product enhancements in the latest database technology. CON8506 - Syndication and Consolidation: Oracle Database Driver for MySQL Applications This technical session presents a new Oracle Database driver that enables you to run MySQL applications (written in PHP, Perl, C, C++, and so on) against Oracle Database with almost no code change. Use cases for such a driver include application syndication such as interoperability across a relationship database management system, application migration, and database consolidation. In addition, the session covers enhancements in database technology that enable and simplify the migration of third-party databases and applications to and consolidation with Oracle Database. Attend this session to learn more and see a live demo. (Srinath Krishnaswamy - Director, Software Development, Oracle. Kuassi Mensah - Director Product Management, Oracle. Mohammad Lari - Principal Technical Staff, Oracle ) CON9167 - Current State of PHP and MySQL Together, PHP and MySQL power large parts of the Web. The developers of both technologies continue to enhance their software to ensure that developers can be satisfied despite all their changing and growing needs. This session presents an overview of changes in PHP 5.4, which was released earlier this year and shows you various new MySQL-related features available for PHP, from transparent client-side caching to direct support for scaling and high-availability needs. (Johannes Schlüter - SoftwareDeveloper, Oracle) CON8983 - Sharding with PHP and MySQL In deploying MySQL, scale-out techniques can be used to scale out reads, but for scaling out writes, other techniques have to be used. To distribute writes over a cluster, it is necessary to shard the database and store the shards on separate servers. This session provides a brief introduction to traditional MySQL scale-out techniques in preparation for a discussion on the different sharding techniques that can be used with MySQL server and how they can be implemented with PHP. You will learn about static and dynamic sharding schemes, their advantages and drawbacks, techniques for locating and moving shards, and techniques for resharding. (Mats Kindahl - Senior Principal Software Developer, Oracle) CON9268 - Developing Python Applications with MySQL Utilities and MySQL Connector/Python This session discusses MySQL Connector/Python and the MySQL Utilities component of MySQL Workbench and explains how to write MySQL applications in Python. It includes in-depth explanations of the features of MySQL Connector/Python and the MySQL Utilities library, along with example code to illustrate the concepts. Those interested in learning how to expand or build their own utilities and connector features will benefit from the tips and tricks from the experts. This session also provides an opportunity to meet directly with the engineers and provide feedback on your issues and priorities. You can learn what exists today and influence future developments. (Geert Vanderkelen - Software Developer, Oracle) BOF9141 - MySQL Utilities and MySQL Connector/Python: Python Developers, Unite! Come to this lively discussion of the MySQL Utilities component of MySQL Workbench and MySQL Connector/Python. It includes in-depth explanations of the features and dives into the code for those interested in learning how to expand or build their own utilities and connector features. This is an audience-driven session, so put on your best Python shirt and let’s talk about MySQL Utilities and MySQL Connector/Python. (Geert Vanderkelen - Software Developer, Oracle. Charles Bell - Senior Software Developer, Oracle) CON3290 - Integrating Oracle Database with a Social Network Facebook, Flickr, YouTube, Google Maps. There are many social network sites, each with their own APIs for sharing data with them. Most developers do not realize that Oracle Database has base tools for communicating with these sites, enabling all manner of information, including multimedia, to be passed back and forth between the sites. This technical presentation goes through the methods in PL/SQL for connecting to, and then sending and retrieving, all types of data between these sites. (Marcelle Kratochvil - CTO, Piction) CON3291 - Storing and Tuning Unstructured Data and Multimedia in Oracle Database Database administrators need to learn new skills and techniques when the decision is made in their organization to let Oracle Database manage its unstructured data. They will face new scalability challenges. A single row in a table can become larger than a whole database. This presentation covers the techniques a DBA needs for managing the large volume of data in a standard Oracle Database instance. (Marcelle Kratochvil - CTO, Piction) CON3292 - Using PHP, Perl, Visual Basic, Ruby, and Python for Multimedia in Oracle Database These five programming languages are just some of the most popular ones in use at the moment in the marketplace. This presentation details how you can use them to access and retrieve multimedia from Oracle Database. It covers programming techniques and methods for achieving faster development against Oracle Database. (Marcelle Kratochvil - CTO, Piction) UGF5181 - Building Real-World Oracle DBA Tools in Perl Perl is not normally associated with building mission-critical application or DBA tools. Learn why Perl could be a good choice for building your next killer DBA app. This session draws on real-world experience of building DBA tools in Perl, showing the framework and architecture needed to deal with portability, efficiency, and maintainability. Topics include Perl frameworks; Which Comprehensive Perl Archive Network (CPAN) modules are good to use; Perl and CPAN module licensing; Perl and Oracle connectivity; Compiling and deploying your app; An example of what is possible with Perl. (Arjen Visser - CEO & CTO, Dbvisit Software Limited) CON3153 - Perl: A DBA’s and Developer’s Best (Forgotten) Friend This session reintroduces Perl as a language of choice for many solutions for DBAs and developers. Discover what makes Perl so successful and why it is so versatile in our day-to-day lives. Perl can automate all those manual tasks and is truly platform-independent. Perl may not be in the limelight the way other languages are, but it is a remarkable language, it is still very current with ongoing development, and it has amazing online resources. Learn what makes Perl so great (including CPAN), get an introduction to Perl language syntax, find out what you can use Perl for, hear how Oracle uses Perl, discover the best way to learn Perl, and take away a small Perl project challenge. (Arjen Visser - CEO & CTO, Dbvisit Software Limited) CON10332 - Oracle RightNow CX Cloud Service’s Connect PHP API: Intro, What’s New, and Roadmap Connect PHP is a public API that enables developers to build solutions with the Oracle RightNow CX Cloud Service platform. This API is used primarily by developers working within the Oracle RightNow Customer Portal Cloud Service framework who are looking to gain access to data and services hosted by the Oracle RightNow CX Cloud Service platform through a backward-compatible API. Connect for PHP leverages the same data model and services as the Connect Web Services for SOAP API. Come to this session to get an introduction and learn what’s new and what’s coming up. (Mark Rhoads - Senior Principal Applications Engineer, Oracle. Mark Ericson - Sr. Principle Product Manager, Oracle) CON10330 - Oracle RightNow CX Cloud Service APIs and Frameworks Overview Oracle RightNow CX Cloud Service APIs are available in the following areas: desktop UI, Web services, customer portal, PHP, and knowledge. These frameworks provide access to Oracle RightNow CX Cloud Service’s Connect Common Object Model and custom objects. This session provides a broad overview of capabilities in all these areas. (Mark Ericson - Sr. Principle Product Manager, Oracle)

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• links for 2010-04-21

  - by Bob Rhubart

  Mark Kromer: Thank you for joining us @ Collaborate! (The EPPM Blogspot) Mark's post includes a link to "Driving Capital Program and Facilities Management Success," the EPPM presentation he and Mark Rosenberg gave at Collaborate 2010. (tags: otn oracle collaborate2010 eppm enterprisearchitecture) @ORACLENERD: COLLABORATE: Day 3 Wrap Up Oracle ACE and bestower of t-shirts Chet "oraclenerd" Justice shares his brush with ODTUG greatness. (tags: otn odtug collaborate2010 oracleace)

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• Presenting at the San Francisco SQL Server User Group - 12-Sep-2012

  - by RickHeiges

  I have a business trip scheduled out far enough in advance for a change. I was able to schedule a presentation at the San Francisco SQL Server User Group on Sep 12 about SQL Server Consolidation Strategies. If you will be in the SF area on Sep 12, I invite you to attend ar just drop by to say hello. You can find out more about the group at http://www.meetup.com/The-San-Francisco-SQL-Server-Meetup-Group/ Hope to see you there!...(read more)

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• PASS Virtual Chapter: Powershell today - Aaron Nelson

  - by dbaduck

  Just a reminder about the Virtual Chapter today at 12:00 Noon Eastern Time we will have a meeting with Aaron Nelson presenting a Grab Bag of Powershell stuff for SQL Server. The link below is the attendee link. This is our regularly scheduled program each month, and the website is http://powershell.sqlpass.org . http://bit.ly/gQJ5PM Hope you can make it. There was standing room only in Aarons SQL PASS presentation in Seattle, so you won't want to miss this if you can make it....(read more)

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• Short interview I gave about Commercial Software Development is now available

  - by Liam Westley

  At the DDD8 conference in January I gave a quick interview to Sara Allison expanding my Commercial Software Development presentation (available here).  The interview has just appeared on the Ubelly.com site, run by some of the Microsoft UK team,   http://ubelly.com/2010/04/how-to-succeed-in-commercial-software-development-2 For those of you for whom video just isn't enough, you can get Commercial Software Development in person at DDDScotland and DDDSouthWest.

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• Forced Learning

  - by Ben Griswold

  If you ask me, it can be a little intimidating to stand in front of a group and walkthrough anything remotely technical. Even if you know “Technical Thingy #52” inside and out, public speaking can be unsettling.  And if you don’t have your stuff together, well, it can be downright horrifying. With that said, if given the choice, I still like to schedule myself to present on unfamiliar topics. Over the past few months, I’ve talked about Aspect-Oriented Programming, Functional Programming, Lean Software Development and Kanban Systems, Domain-Driven Design and Behavior Driven Development.  What do these topics have in common? You guessed it: I was truly interested in them. I had only a superficial understanding of each. Huh?  Why in the world would I ever want to to put myself in that intimidating situation? Actually, I rarely want to put myself into that situation but I often do as I like the results.  There’s nothing remotely clever going on here.  All I’m doing is putting myself into a compromising situation knowing that I’ll likely work myself out of it by learning the topic prior to the presentation.  I’m simply time-boxing myself to learn something new while knowing there are negative repercussions if I fall short. So, I end up doing tons of research and I learn bunches to ensure I have my head firmly wrap around the material before my talk. I’m not saying I become an expert overnight (or over a couple of weeks) but I’ll definitely know enough to be confident and comfortable and I’ll know more than enough to ensure the audience will learn a thing or two from me. It’s forced learning and though it might sound a little scary to some, it works for me. Now I could very easily rename this post to something like Fear Is My Motivator because, in a sense, fear of failure and embarrassment is what’s driving my learning. However, I’m the guy signing up for the presentation and since the entire process is self-imposed I’m not sure Fear deserves too much credit.  Anyway…

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