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  • Replicating between Cloud and On-Premises using Oracle GoldenGate

    - by Ananth R. Tiru
    Do you have applications running on the cloud that you need to connect with the on premises systems. The most likely answer to this question is an astounding YES!  If so, then you understand the importance of keep the data fresh at all times across the cloud and on-premises environments. This is also one of the key focus areas for the new GoldenGate 12c release which we announced couple of week ago via a press release. Most enterprises have spent years avoiding the data “silos” that inhibit productivity. For example, an enterprise which has adopted a CRM strategy could be relying on an on-premises based marketing application used for developing and nurturing leads. At the same time it could be using a SaaS based Sales application to create opportunities and quotes. The sales and the marketing teams which use these systems need to be able to access and share the data in a reliable and cohesive way. This example can be extended to other applications areas such as HR, Supply Chain, and Finance and the demands the users place on getting a consistent view of the data. When it comes to moving data in hybrid environments some of the key requirements include minimal latency, reliability and security: Data must remain fresh. As data ages it becomes less relevant and less valuable—day-old data is often insufficient in today’s competitive landscape. Reliability must be guaranteed despite system or connectivity issues that can occur between the cloud and on-premises instances. Security is a key concern when replicating between cloud and on-premises instances. There are several options to consider when replicating between the cloud and on-premises instances. Option 1 – Secured network established between the cloud and on-premises A secured network is established between the cloud and on-premises which enables the applications (including replication software) running on the cloud and on-premises to have seamless connectivity to other applications irrespective of where they are physically located. Option 2 – Restricted network established between the cloud and on-premises A restricted network is established between the cloud and on-premises instances which enable certain ports (required by replication) be opened on both the cloud and on the on-premises instances and white lists the IP addresses of the cloud and on-premises instances. Option 3 – Restricted network access from on-premises and cloud through HTTP proxy This option can be considered when the ports required by the applications (including replication software) are not open and the cloud instance is not white listed on the on-premises instance. This option of tunneling through HTTP proxy may be only considered when proper security exceptions are obtained. Oracle GoldenGate Oracle GoldenGate is used for major Fortune 500 companies and other industry leaders worldwide to support mission-critical systems for data availability and integration. Oracle GoldenGate addresses the requirements for ensuring data consistency between cloud and on-premises instances, thus facilitating the business process to run effectively and reliably. The architecture diagram below illustrates the scenario where the cloud and the on-premises instance are connected using GoldenGate through a secured network In the above scenario, Oracle GoldenGate is installed and configured on both the cloud and the on-premises instances. On the cloud instance Oracle GoldenGate is installed and configured on the machine where the database instance can be accessed. Oracle GoldenGate can be configured for unidirectional or bi-directional replication between the cloud and on premises instances. The specific configuration details of Oracle GoldenGate processes will depend upon the option selected for establishing connectivity between the cloud and on-premises instances. The knowledge article (ID - 1588484.1) titled ' Replicating between Cloud and On-Premises using Oracle GoldenGate' discusses in detail the options for replicating between the cloud and on-premises instances. The article can be found on My Oracle Support. To learn more about Oracle GoldenGate 12c register for our launch webcast where we will go into these new features in more detail.   You may also want to download our white paper "Oracle GoldenGate 12c Release 1 New Features Overview" I would love to hear your requirements for replicating between on-premises and cloud instances, as well as your comments about the strategy discussed in the knowledge article to address your needs. Please post your comments in this blog or in the Oracle GoldenGate public forum - https://forums.oracle.com/community/developer/english/business_intelligence/system_management_and_integration/goldengate

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  • Type of computer for a developer on the road

    - by nabucosound
    Hi developers: I am planning to be traveling through eurasia and asia (russia, china, korea, japan, south east asia...) for a while and, although there are plenty of marvelous things to see and to do, I must keep on working :(. I am a python developer, dedicated mainly to web projects. I use django, sqlite3, browsers, and ocassionaly (only if I have no choice) I install postgres, mysql, apache or any other servers commonly used in the internets. I do my coding on vim, use ssh to connect, lftp to transfer files, IRC, grep/ack... So I spend most of my time in the terminal shells. But I also use IM or Skype to communicate with my clients and peers, as well as some other software (that after all is not mandatory for my day-to-day work). I currently work with a Macbook Pro (3 years old now) and so far I am very happy with the performance. But I don't want to carry it if I am going to be "on transit" for long time, it is simply huge and heavy for what I am planning to load in my rather small backpack (while traveling, less is more, you know). So here I am reading all kind of opinions about netbooks, because at first sight this is the kind of computer I thought I had to choose. I am going to use Linux for it, Microsoft is not my cup of tea and Mac is not available for them, unless I were to buy a Macbook air, something that I won't do because if I am robbed or rain/dust/truck loaders break it I would burst in tears. I am concerned about wifi performance and connectivity, I am going to use one of those linux distros/tools to hack/test on "open" networks (if you know what I mean) in case I am not in a place with real free wifi access and I find myself in an emergency. CPU speed should be acceptable, but since I don't plan to run Photoshop or expensive IDEs, I guess most of the time I won't be overloading the machine. Apart from this, maybe (surely) I am missing other features to consider. With that said (sorry about the length) here it comes my question, raised from a deep ignorance regarding the wars betweeb betbooks vs notebooks (I assume tablet PCs are not for programming yet): If I buy a netbook will I have to throw it away after 1 month on the road and buy a notebook? Or will I be OK? Thanks! Hector Update I have received great feedback so far! I would like to insist on the fact that I will be traveling through many different countries and scenarios. I am sure that while in Japan I will be more than fine with anything related to technology, connectivity, etc. But consider that I will be, for example, on a train through Russia (transsiberian) and will cross Mongolia as well. I will stay in friends' places sometimes, but most of the time I will have to work from hostel rooms, trains, buses, beaches (hey this last one doesn't sound too bad hehe!). I think some of your answers guys seem to focus on the geek part but loose the point of this "on the road" fact. I am very aware and agree that netbooks suck compared to notebooks, but what I am trying to do here is to find a balance and discover your experiences with netbooks to see first hand if a netbook will be a fail in the mid-long term of the trip for my purposes. So I have resumed the main concepts expressed here on this small list, in no particular order: keyboard/touchpad feel: I use vim so no need of moving mouse pointers that much, unless I am browsing the web, but intensive use of keyboard screen real state: again, terminal work for most of the time battery life: I think something very important weight/size: also very important looks not worth stealing it, don't give a shit if it is lost/stolen/broken: this may depend on kind of person, your economy, etc. Also to prevent losing work, I will upload EVERYTHING to the cloud whenever I'll have a chance. wifi: don't want to discover my wifi is one of those that cannot deal with half the routers on this planet or has poor connectivity. Thanks again for your answers and comments!

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  • Apps UX Launches Blueprints for Mobile User Experiences

    - by mvaughan
    By Misha Vaughan, Oracle Applications User ExperienceAt Oracle OpenWorld 2012 this year, the Oracle Applications User Experience (Apps UX) team announced the release of Mobile User Experience Functional Design Patterns. These patterns are designed to work directly with Oracle’s Fusion Middleware, specifically, ADF Mobile.  The Oracle Application Development Framework for mobile users enables developers to build one application that can be deployed to multiple mobile device platforms. These same mobile design patterns provide the guidance for Oracle teams to develop Fusion Mobile expenses. Application developers can use Oracle’s mobile design patterns to design iPhone, Android, or browser-based smartphone applications. We are sharing our mobile design patterns and their baked-in, scientifically proven usability to enable Oracle customers and partners to build mobile applications quickly.A different way of thinking and designing. Lynn Rampoldi-Hnilo, Senior Manager of Mobile User Experiences for Apps UX, says mobile design has to be compelling. “It needs to be optimized for the device, and be visually rich and simple,” she said. “What is really key is that you are designing for a user’s most personal device, the device that they will have with them at all times of the day.”Katy Massucco, director of the overall design patterns site, said: “You need to start with a simplified task flow. Everything should be a natural interaction. The action should be relevant and leveraging the device. It should be seamless.”She suggests that developers identify the essential tasks that a user would want to do while mobile. “They need to understand the user and the context,” she added. ?A sample inline action design patternWhat people are sayingReactions to the release of the design patterns have been positive. Debra Lilley, Oracle ACE Director and Fusion User Experience Advocate (FXA), has already demo’ed Fusion Mobile Expenses widely.  Fellow Oracle Ace Director Ronald van Luttikhuizen, called it a “cool demo by @debralilley of the new mobile expenses app.” FXA member Floyd Teter says he is already cooking up some plans for using mobile design patterns.  We hope to see those ideas at Collaborate or ODTUG in 2013. For another perspective on why user experience is such an important focus for mobile applications, check out this video by John King, Director, and Monty Latiolais, President, both from ODTUG, or the Oracle Development Tools User Group.In a separate interview by e-mail, Latiolais wrote: “I enjoy the fact we can take something that, in the past, has been largely subjective, and now apply to it a scientifically proven look and feel. Trusting Oracle’s UX Design Patterns, the presentation really can become one less thing to worry about. As someone with limited ADF experience, that is extremely beneficial.”?King, who was also interviewed by e-mail, wrote: “User Experience is about making the task at hand as easy and error-free as possible. Oracle's UX labs worked hard to make the User Experience in the new Fusion Applications as good as possible; ADF makes adding tested, consistent, user experiences a declarative exercise by leveraging that work. As we move applications onto mobile platforms, user experience is the driving factor. Customers are "spoiled" by a bevy of fantastic applications, and ours cannot disappoint them. Creating applications that enable users to quickly and effectively accomplish whatever task is at hand takes thought and practice. Developers must become ’power users’ and then create applications that they and their users will love.”

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  • Java EE 7 Roadmap

    - by Linda DeMichiel
    The Java EE 6 Platform, released in December 2009, has seen great uptake from the community with its POJO-based programming model, lightweight Web Profile, and extension points. There are now 13 Java EE 6 compliant appserver implementations today! When we announced the Java EE 7 JSR back in early 2011, our plans were that we would release it by Q4 2012. This target date was slightly over three years after the release of Java EE 6, but at the same time it meant that we had less than two years to complete a fairly comprehensive agenda — to continue to invest in significant enhancements in simplification, usability, and functionality in updated versions of the JSRs that are currently part of the platform; to introduce new JSRs that reflect emerging needs in the community; and to add support for use in cloud environments. We have since announced a minor adjustment in our dates (to the spring of 2013) in order to accommodate the inclusion of JSRs of importance to the community, such as Web Sockets and JSON-P. At this point, however, we have to make a choice. Despite our best intentions, our progress has been slow on the cloud side of our agenda. Partially this has been due to a lack of maturity in the space for provisioning, multi-tenancy, elasticity, and the deployment of applications in the cloud. And partially it is due to our conservative approach in trying to get things "right" in view of limited industry experience in the cloud area when we started this work. Because of this, we believe that providing solid support for standardized PaaS-based programming and multi-tenancy would delay the release of Java EE 7 until the spring of 2014 — that is, two years from now and over a year behind schedule. In our opinion, that is way too long. We have therefore proposed to the Java EE 7 Expert Group that we adjust our course of action — namely, stick to our current target release dates, and defer the remaining aspects of our agenda for PaaS enablement and multi-tenancy support to Java EE 8. Of course, we continue to believe that Java EE is well-suited for use in the cloud, although such use might not be quite ready for full standardization. Even today, without Java EE 7, Java EE vendors such as Oracle, Red Hat, IBM, and CloudBees have begun to offer the ability to run Java EE applications in the cloud. Deferring the remaining cloud-oriented aspects of our agenda has several important advantages: It allows Java EE Platform vendors to gain more experience with their implementations in this area and thus helps us avoid risks entailed by trying to standardize prematurely in an emerging area. It means that the community won't need to wait longer for those features that are ready at the cost of those features that need more time. Because we have already laid some of the infrastructure for cloud support in Java EE 7, including resource definition metadata, improved security configuration, JPA schema generation, etc., it will allow us to expedite a Java EE 8 release. We therefore plan to target the Java EE 8 Platform release for the spring of 2015. This shift in the scope of Java EE 7 allows us to better retain our focus on enhancements in simplification and usability and to deliver on schedule those features that have been most requested by developers. These include the support for HTML 5 in the form of Web Sockets and JSON-P; the simplified JMS 2.0 APIs; improved Managed Bean alignment, including transactional interceptors; the JAX-RS 2.0 client API; support for method-level validation; a much more comprehensive expression language; and more. We feel strongly that this is the right thing to do, and we hope that you will support us in this proposed direction.

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  • Move on and look elsewhere, or confront the boss?

    - by Meister
    Background: I have my Associates in Applied Science (Comp/Info Tech) with a strong focus in programming, and I'm taking University classes to get my Bachelors. I was recently hired at a local company to be a Software Engineer I on a team of about 8, and I've been told they're looking to hire more. This is my first job, and I was offered what I feel to be an extremely generous starting salary ($30/hr essentially + benefits and yearly bonus). What got me hired was my passion for programming and a strong set of personal projects. Problem: I had no prior experience when I interviewed, so I didn't know exactly what to ask them about the company when I was hired. I've spotted a number of warning signs and annoyances since then, such as: Four developers when I started, with everyone talking about "Ben" or "Ryan" leaving. One engineer hired thirty days before me, one hired two weeks after me. Most of the department has been hiring a large number of people since I started. Extremely limited internet access. I understand the idea from an IT point of view, but not only is Facebook blocked, but so it Youtube, Twitter, and Pandora. I've also figured out that they block all access to non-DNS websites (http://xxx.xxx.xxx.xxx/) and strangely enough Miranda-IM. Low cubicles. Which is fine because I like my immediate coworkers, but they put the developers with the customer service, customer training, and QA department in a huge open room. Noise, noise, noise, and people stop to chitchat all day long. Headphones only go so far. Several emails have been sent out by my boss since I started telling us programmers to not talk about non-work-related-things like Video Games at our cubicles, despite us only spending maybe five minutes every few hours doing so. Further digging tells me that this is because someone keeps complaining that the programmers are "slacking off". People are looking over my shoulder all day. I was in the Freenode webchat to get help with a programming issue, and within minutes I had an email from my boss (to all the developers) telling us that we should NOT be connected to any outside chat servers at work. Version control system from 2005 that we must access with IE and keep the Java 1.4 JRE installed to be able to use. I accidentally updated to Java 6 one day and spent the next two days fighting with my PC to undo this "problem". No source control, no comments on anything, no standards, no code review, no unit testing, no common sense. I literally found a problem in how they handle string resource translations that stems from the simple fact that they don't trim excess white spaces, leading to developers doing: getResource("Date: ") instead of: getResource("Date") + ": ", and I was told to just add the excess white spaces back to the database instead of dealing with the issue directly. Some of these things I'd like to try to understand, but I like having IRC open to talk in a few different rooms during the day and keep in touch with friends/family over IM. They don't break my concentration (not NEARLY as much as the lady from QA stopping by to talk about her son), but because people are looking over my shoulder all day as they walk by they complain when they see something that's not "programmer-looking work". I've been told by my boss and QA that I do good, fast work. I should be judged on my work output and quality, not what I have up on my screen for the five seconds you're walking by So, my question is, even though I'm just barely at my 90 days: How do you decide to move on from a job and looking elsewhere, or when you should start working with your boss to resolve these issues? Is it even possible to get the boss to work with me in many of these things? This is the only place I heard back from even though I sent out several resume's a day for several months, and this place does pay well for putting up with their many flaws, but I'm just starting to get so miserable working here already. Should I just put up with it?

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  • OpenWorld: Our (Road) Maps are Looking Good!

    - by Tony Berk
    Wow, only one (or two) days down at Oracle OpenWorld! Are you on overload yet? I'm still trying to figure out how to be in 3 sessions at the same time... I guess everyone needs to prioritize! There was a lot to see in Monday's sessions, especially some great forward-looking roadmap sessions. In case you aren't here or you decided to go to other sessions, this is my quick summary of what I could capture from a couple of the roadmaps: In the Fusion CRM Strategy and Roadmap session, Anthony Lye provided an overview of the Fusion CRM strategy including the key design principles of 3 E's: Easy, Effective and Efficient. After an overview of how Oracle has deployed Fusion CRM internally to 25,000 users worldwide, Anthony discussed the features coming in the next release, the releases in the next 12 months and beyond. I can't detail too much since you haven't read Oracle's Safe Harbor statement, but check out Fusion Tap and look for new features and added functionality for sales prediction, marketing, social and integration with a number of the key Customer Experience products.  In the Oracle RightNow CX Cloud Service Vision and Roadmap session, Chris Hamilton presented the focus areas for the RightNow product. As a result of the large increase in development resources after the acquisition, the RightNow CX team is planning a lot of enhancements to the functionality, infrastructure and integrations. As a key piece of the Oracle Customer Experience (CX) strategy, RightNow will be integrated with Oracle Social Network, Oracle Commerce (ATG and Endeca), Oracle Knowledge, Oracle Policy Automation and, of course, further integration with Fusion Sales and Marketing. Look forward to seeing more on the Virtual Assistant, Smart Interaction Hub and Mobility. In addition to the roadmaps, I was looking forward to hearing from Oracle CRM customers. So, I sat in on two great Siebel customer panels: The Maximizing User Adoption Rates for Siebel Sales and Siebel Partner Relationship Management panel consisted of speakers from CSL Behring, McKesson and Intuit. It was great to get an overview of implementations for both B2B and B2C companies. It was great hearing that all of these companies have more than 1,000 sales users (Intuit has 4,000) and how the 360 degree view of the customer in Siebel is helping these customers improve their customers' experience (CX). They are all great examples of centralized implementations which have standardized processes across the globe and across business units.  Waste Management, Farmers Insurance and the US Citizenship & Immigration Services presented in the Driving Great Customer Experiences with Siebel Service Applications session. Talk about serving large customer bases! Is it possible that Farmers with only 10 million households is the smallest of these 3? All of them provided great examples of how they are improving the customer experience (CX) including 60-70% improvements in efficiency or reducing the number of applications the customer service reps (CSRs) need to use from 10 to 1 (Waste Management) and context aware call transfers to avoid the caller explaining their issue 3 times (USCIS). So that's my wrap up of only 4 sessions from Monday. In between sessions, I stopped by the Oracle DEMOgrounds and CRM Pavilion to visit with a group of great partners and see the products and partner integrations in action. Don't miss a recap of Mark Hurd's Keynote. I can't believe there were another 40+ sessions covering CRM, Fusion, Cloud, etc. that I missed today! Anyone else see any great sessions?

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  • Teminal non-responsive on load, can't enter anything until CTRL+C

    - by Silver Light
    Hello! I have an issue with terminal in Ubuntu 10.04. When I launch it, it hangs, like this: I cannot do anything until I press CTRL+C: I cannot remember when this started. What can be wrong? Looks like teminal is loading or processing something each time it loads. How can I diagnose and solve this problem? EDIT: Here are the conents of ~/.bashrc: # ~/.bashrc: executed by bash(1) for non-login shells. # see /usr/share/doc/bash/examples/startup-files (in the package bash-doc) # for examples # If not running interactively, don't do anything [ -z "$PS1" ] && return # don't put duplicate lines in the history. See bash(1) for more options # ... or force ignoredups and ignorespace HISTCONTROL=ignoredups:ignorespace # append to the history file, don't overwrite it shopt -s histappend # for setting history length see HISTSIZE and HISTFILESIZE in bash(1) HISTSIZE=1000 HISTFILESIZE=2000 # check the window size after each command and, if necessary, # update the values of LINES and COLUMNS. shopt -s checkwinsize # make less more friendly for non-text input files, see lesspipe(1) [ -x /usr/bin/lesspipe ] && eval "$(SHELL=/bin/sh lesspipe)" # set variable identifying the chroot you work in (used in the prompt below) if [ -z "$debian_chroot" ] && [ -r /etc/debian_chroot ]; then debian_chroot=$(cat /etc/debian_chroot) fi # set a fancy prompt (non-color, unless we know we "want" color) case "$TERM" in xterm-color) color_prompt=yes;; esac # uncomment for a colored prompt, if the terminal has the capability; turned # off by default to not distract the user: the focus in a terminal window # should be on the output of commands, not on the prompt #force_color_prompt=yes if [ -n "$force_color_prompt" ]; then if [ -x /usr/bin/tput ] && tput setaf 1 >&/dev/null; then # We have color support; assume it's compliant with Ecma-48 # (ISO/IEC-6429). (Lack of such support is extremely rare, and such # a case would tend to support setf rather than setaf.) color_prompt=yes else color_prompt= fi fi if [ "$color_prompt" = yes ]; then PS1='${debian_chroot:+($debian_chroot)}\[\033[01;32m\]\u@\h\[\033[00m\]:\[\033[01;34m\]\w\[\033[00m\]\$ ' else PS1='${debian_chroot:+($debian_chroot)}\u@\h:\w\$ ' fi unset color_prompt force_color_prompt # If this is an xterm set the title to user@host:dir case "$TERM" in xterm*|rxvt*) PS1="\[\e]0;${debian_chroot:+($debian_chroot)}\u@\h: \w\a\]$PS1" ;; *) ;; esac # enable color support of ls and also add handy aliases if [ -x /usr/bin/dircolors ]; then test -r ~/.dircolors && eval "$(dircolors -b ~/.dircolors)" || eval "$(dircolors -b)" alias ls='ls --color=auto' #alias dir='dir --color=auto' #alias vdir='vdir --color=auto' alias grep='grep --color=auto' alias fgrep='fgrep --color=auto' alias egrep='egrep --color=auto' fi # some more ls aliases alias ll='ls -alF' alias la='ls -A' alias l='ls -CF' # Add an "alert" alias for long running commands. Use like so: # sleep 10; alert alias alert='notify-send --urgency=low -i "$([ $? = 0 ] && echo terminal || echo error)" "$(history|tail -n1|sed -e '\''s/^\s*[0-9]\+\s*//;s/[;&|]\s*alert$//'\'')"' # Alias definitions. # You may want to put all your additions into a separate file like # ~/.bash_aliases, instead of adding them here directly. # See /usr/share/doc/bash-doc/examples in the bash-doc package. if [ -f ~/.bash_aliases ]; then . ~/.bash_aliases fi # enable programmable completion features (you don't need to enable # this, if it's already enabled in /etc/bash.bashrc and /etc/profile # sources /etc/bash.bashrc). if [ -f /etc/bash_completion ] && ! shopt -oq posix; then . /etc/bash_completion fi # Source .profile if [ -f ~/.profile ]; then . ~/.profile fi Setting -x at the beginning showed me that it tries to repeat this without stopping: +++++++++++++++++++ '[' 'complete -f -X '\''!*.@(pdf|PDF)'\'' acroread gpdf xpdf' '!=' 'complete -f -X '\''!*.@(pdf|PDF)'\'' acroread gpdf xpdf' ']' +++++++++++++++++++ line='complete -f -X '\''!*.@(pdf|PDF)'\'' acroread gpdf xpdf' +++++++++++++++++++ line='complete -f -X '\''!*.@(pdf|PDF)'\'' acroread gpdf xpdf' +++++++++++++++++++ line=' acroread gpdf xpdf' +++++++++++++++++++ list=("${list[@]}" $line) +++++++++++++++++++ read line

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  • Mobile Deals: the Consumer Wants You in Their Pocket

    - by Mike Stiles
    Mobile deals offer something we talk about a lot in social marketing, relevant content. If a consumer is already predisposed to liking your product and gets a timely deal for it that’s easy and convenient to use, not only do you score on the marketing side, it clearly generates some of that precious ROI that’s being demanded of social. First, a quick gut-check on the public’s adoption of mobile. Nielsen figures have 55.5% of US mobile owners using smartphones. If young people are indeed the future, you can count on the move to mobile exploding exponentially. Teens are the fastest growing segment of smartphone users, and 58% of them have one. But the largest demographic of smartphone users is 25-34 at 74%. That tells you a focus on mobile will yield great results now, and even better results straight ahead. So we can tell both from statistics and from all the faces around you that are buried in their smartphones this is where consumers are. But are they looking at you? Do you have a valid reason why they should? Everybody likes a good deal. BIA/Kelsey says US consumers will spend $3.6 billion this year for daily deals (the Groupons and LivingSocials of the world), up 87% from 2011. The report goes on to say over 26% of small businesses are either "very likely" or "extremely likely" to offer up a deal in the next 6 months. Retail Gazette reports 58% of consumers shop with coupons, a 40% increase in 4 years. When you consider that a deal can be the impetus for a real-world transaction, a first-time visit to a store, an online purchase, entry into a loyalty program, a social referral, a new fan or follower, etc., that 26% figure shows us there’s a lot of opportunity being left on the table by brands. The existing and emerging technologies behind mobile devices make the benefits of offering deals listed above possible. Take how mobile payment systems are being tied into deal delivery and loyalty programs. If it’s really easy to use a coupon or deal, it’ll get used. If it’s complicated, it’ll be passed over as “not worth it.” When you can pay with your mobile via technologies that connects store and user, you get the deal, you get the loyalty credit, you pay, and your receipt is uploaded, all in one easy swipe. Nothing to keep track of, nothing to lose or forget about. And the store “knows” you, so future offers will be based on your tastes. Consider the endgame. A customer who’s a fan of your belt buckle store’s Facebook Page is in one of your physical retail locations. They pull up your app, because they’ve gotten used to a loyalty deal being offered when they go to your store. Voila. A 10% discount active for the next 30 minutes. Maybe the app also surfaces social references to your brand made by friends so they can check out a buckle someone’s raving about. If they aren’t a fan of your Page or don’t have your app, perhaps they’ve opted into location-based deal services so you can still get them that 10% deal while they’re in the store. Or maybe they’ve walked in with a pre-purchased Groupon or Living Social voucher. They pay with one swipe, and you’ve learned about their buying preferences, credited their loyalty account and can encourage them to share a pic of their new buckle on social. Happy customer. Happy belt buckle company. All because the brand was willing to use the tech that’s available to meet consumers where they are, incentivize them, and show them how much they’re valued through rewards.

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  • Call For Papers Tips and Tricks

    - by speakjava
    This year's JavaOne session review has just been completed and by now everyone who submitted papers should know whether they were successful or not.  I had the pleasure again this year of leading the review of the 'JavaFX and Rich User Experiences' track.  I thought it would be useful to write up a few comments to help people in future when submitting session proposals, not just for JavaOne, but for any of the many developer conferences that run around the world throughout the year.  This also draws on conversations I recently had with various Java User Group leaders at the Oracle User Group summit in Riga.  Many of these leaders run some of the biggest and most successful Java conferences in Europe. Try to think of a title which will sound interesting.  For example, "Experiences of performance tuning embedded Java for an ARM architecture based single board computer" probably isn't going to get as much attention as "Do you like coffee with your dessert? Java on the Raspberry Pi".  When thinking of the subject and title for your talk try to steer clear of sessions that might be too generic (and so get lost in a group of similar sessions).  Introductory talks are great when the audience is new to a subject, but beware of providing sessions that are too basic when the technology has been around for a while and there are lots of tutorials already available on the web. JavaOne, like many other conferences has a number of fields that need to be filled in when submitting a paper.  Many of these are selected from pull-down lists (like which track the session is applicable to).  Check these lists carefully.  A number of sessions we had needed to be shuffled between tracks when it was thought that the one selected was not appropriate.  We didn't count this against any sessions, but it's always a good idea to try and get the right one from the start, just in case. JavaOne, again like many other conferences, has two fields that describe the session being submitted: abstract and summary.  These are the most critical to a successful submission.  The two fields have different names and that is significant; a frequent mistake people make is to write an abstract for a session and then duplicate it for the summary.  The abstract (at least in the case of JavaOne) is what gets printed in the show guide and is typically what will be used by attendees when deciding what sessions to attend.  This is where you need to sell your session, not just to the reviewers, but also the people who you want in your audience.  Submitting a one line abstract (unless it's a really good one line) is not usually enough to decide whether this is worth investing an hour of conference time.  The abstract typically has a limit of a few hundred characters.  Try to use as many of them as possible to get as much information about your session across.  The summary should be different from the abstract (and don't leave it blank as some people do).  This field is where you can give the reviewers more detail about things like the structure of the talk, possible demonstrations and so on.  As a reviewer I look to this section to help me decide whether the hard-sell of the title and abstract will actually be reflected in the final content.  Try to make this comprehensive, but don't make it excessively long.  When you have to review possibly hundreds of sessions a certain level of conciseness can make life easier for reviewers and help the cause of your session. If you've not made many submissions for talks in the past, or if this is your first, try to give reviewers places to find background on you as a presenter.  Having an active blog and Twitter handle can also help reviewers if they're not sure what your level of expertise is.  Many call-for-papers have places for you to include this type of information.  It's always good to have new and original presenters and presentations for conferences.  Hopefully these tips will help you be successful when you answer the next call-for-papers.

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  • Paper-free Customer Engagement

    - by Michael Snow
    v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Appropriate repost from our friends at the AIIM blog: Digital Landfill -- John Mancini, supporting our mission of enabling customer engagement through better technology choices.  ---------- My wife didn't even give me a card for #wpfd - and they say husbands are bad at remembering anniversaries Well, today is the third World Paper Free Day.  I just got off the Tweet Jam, and there was a host of ideas for getting rid of -- or at least reducing -- paper. When we first started talking about "paper-free" most of the reasons raised to pursue this direction were "green" reasons.  I'm glad to see that the thinking has moved on to questions about how getting rid of paper and digitizing processes helps improve customer engagement.  And the bottom line.  And process responsiveness.  Not that the "green" reasons have gone away, but it's nice to see a maturation in the BUSINESS reasons to get rid of paper. Our World Paper Free Handbook (do not, do not, do not print it!) looks at how less paper in the workplace delivers significant benefits. Key findings show eliminating paper from processes can improve the responsiveness of customer service by 300 percent. Removing paper from business processes and moving content to PCs and tablets has the added advantage of helping companies adopt mobile-enable processes and eliminate elapsed time, lost forms, poor data and re-keying. To effectively mobile-enable processes and reduce reliance on paper, data should be captured as close to the point of origination as possible, which makes information easily available to whomever needs it, wherever they are, in the shortest time possible. This handbook summarizes the value of automating manual, paper-based processes. It then goes a step beyond to provide actionable steps that will set you on the path to productivity, profitability, and, yes, less paper.  Get your copy today and send the link around to your peers and colleagues.  Here's the link; please share it! http://www.aiim.org/Research-and-Publications/Research/AIIM-White-Papers/WPFD-Revolution-Handbook And don't miss out on the real world discussions about increasing engagement with WebCenter in new webinars being offered over the next couple of weeks:  October 30, 2012:  ResCare Solves Content Lifecycle Challenges with Oracle WebCenter November 1, 2012: WebCenter Content for Applications: Streamline Processes with Oracle WebCenter Content Management for Human Resources Applications Available On-Demand:  Using Oracle WebCenter to Content-Enable Your Business Applications

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  • Field Report - Notes from IHRIM Atlanta Event

    - by Natalia Rachelson
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} A guest post by Steve Boese, Director, Talent Strategy, Oracle Recently I had the pleasure to serve as a guest speaker at the IHRIM Atlanta/SE Chapter meeting in Atlanta, Georgia. The focus of my talk was Mobile Technology in Human Resources, and while still a new and developing area, the enormous growth and ubiquitous presence of mobile devices and increasing importance of and demand for constant connectivity in both our personal and professional lives has put planning and developing a mobile HR technology strategy high on many organizations lists of priorities in 2012. Numerous studies have shown that the confluence of ever-rising sales of smartphones and tablets; and the increasing tendency for workers of all kinds to be more mobile and less tied down to traditional, fixed-location workplaces and what now seem like old-fashioned PC-centric and traditional computing environments are driving Human Resources leaders to think about how, where, when, and for whom that the deployment of mobile HR solutions will help them address their business needs, and put information in the hands of those that need it, when they need it, and on their preferred devices. In the session we talked about some of the potential opportunities for mobile HR technologies, from simple workflow-based approval capability, to employee directories and robust employee profiles, to more advanced use cases like internal social networking and location-based mobile recruiting applications. And truly we are just scratching the surface of the potential and the value that all kinds of HR-related mobile technologies will help deliver to enterprises in the coming years. Additionally, it was encouraging to talk with many of the HR leaders in attendance who expressed interest in these kinds of mobile HR technology opportunities, as well as to hear how some of them are already working on developing their own mobile strategies or experimenting with mobile solutions in their workforces. It was a fantastic meeting and I’d like to express my thanks to Kim Bryant, IHRIM Atlanta/SE Board President, the other board members, and also the IHRIM Atlanta Chapter members and attendees at the event. If you are in the Atlanta area and are interested in HR and HR Technology, you can learn more about the programs and services that the Chapter has to offer at their website - http://www.ihrimatlantase.org/. And for people that are interested in what we at Oracle are working on in mobile, you can also sign up to receive the latest updates about the Oracle Fusion Applications tablet solutions, Oracle Fusion Tap, at https://fusiontap.oracle.com/.

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  • Welcome To The Nashorn Blog

    - by jlaskey
    Welcome to all.  Time to break the ice and instantiate The Nashorn Blog.  I hope to contribute routinely, but we are very busy, at this point, preparing for the next development milestone and, of course, getting ready for open source. So, if there are long gaps between postings please forgive. We're just coming back from JavaOne and are stoked by the positive response to all the Nashorn sessions. It was great for the team to have the front and centre slide from Georges Saab early in the keynote. It seems we have support coming from all directions. Most of the session videos are posted. Check out the links. Nashorn: Optimizing JavaScript and Dynamic Language Execution on the JVM. Unfortunately, Marcus - the code generation juggernaut,  got saddled with the first session of the first day. Still, he had a decent turnout. The talk focused on issues relating to optimizations we did to get good performance from the JVM. Much yet to be done but looking good. Nashorn: JavaScript on the JVM. This was the main talk about Nashorn. I delivered the little bit of this and a little bit of that session with an overview, a follow up on the open source announcement, a run through a few of the Nashorn features and some demos. The room was SRO, about 250±. High points: Sam Pullara, from Twitter, came forward to describe how painless it was to get Mustache.js up and running (20x over Rhino), and,  John Ceccarelli, from NetBeans came forward to describe how Nashorn has become an integral part of Netbeans. A healthy Q & A at the end was very encouraging. Meet the Nashorn JavaScript Team. Michel, Attila, Marcus and myself hosted a Q & A. There was only a handful of people in the room (we assume it was because of a conflicting session ;-) .) Most of the questions centred around Node.jar, which leads me to believe, Nashorn + Node.jar is what has the most interest. Akhil, Mr. Node.jar, sitting in the audience, fielded the Node.jar questions. Nashorn, Node, and Java Persistence. Doug Clarke, Akhil and myself, discussed the title topics, followed by a lengthy Q & A (security had to hustle us out.) 80 or so in the room. Lots of questions about Node.jar. It was great to see Doug's use of Nashorn + JPA. Nashorn in action, with such elegance and grace. Putting the Metaobject Protocol to Work: Nashorn’s Java Bindings. Attila discussed how he applied Dynalink to Nashorn. Good turn out for this session as well. I have a feeling that once people discover and embrace this hidden gem, great things will happen for all languages running on the JVM. Finally, there were quite a few JavaOne sessions that focused on non-Java languages and their impact on the JVM. I've always believed that one's tool belt should carry a variety of programming languages, not just for domain/task applicability, but also to enhance your thinking and approaches to problem solving. For the most part, future blog entries will focus on 'how to' in Nashorn, but if you have any suggestions for topics you want discussed, please drop a line.  Cheers. 

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  • Deliberate Practice

    - by Jeff Foster
    It’s easy to assume, as software engineers, that there is little need to “practice” writing code. After all, we write code all day long! Just by writing a little each day, we’re constantly learning and getting better, right? Unfortunately, that’s just not true. Of course, developers do improve with experience. Each time we encounter a problem we’re more likely to avoid it next time. If we’re in a team that deploys software early and often, we hone and improve the deployment process each time we practice it. However, not all practice makes perfect. To develop true expertise requires a particular type of practice, deliberate practice, the only goal of which is to make us better programmers. Everyday software development has other constraints and goals, not least the pressure to deliver. We rarely get the chance in the course of a “sprint” to experiment with potential solutions that are outside our current comfort zone. However, if we believe that software is a craft then it’s our duty to strive continuously to raise the standard of software development. This requires specific and sustained efforts to get better at something we currently can’t do well (from Harvard Business Review July/August 2007). One interesting way to introduce deliberate practice, in a sustainable way, is the code kata. The term kata derives from martial arts and refers to a set of movements practiced either solo or in pairs. One of the better-known examples is the Bowling Game kata by Bob Martin, the goal of which is simply to write some code to do the scoring for 10-pin bowling. It sounds too easy, right? What could we possibly learn from such a simple example? Trust me, though, that it’s not as simple as five minutes of typing and a solution. Of course, we can reach a solution in a short time, but the important thing about code katas is that we explore each technique fully and in a controlled way. We tackle the same problem multiple times, using different techniques and making different decisions, understanding the ramifications of each one, and exploring edge cases. The short feedback loop optimizes opportunities to learn. Another good example is Conway’s Game of Life. It’s a simple problem to solve, but try solving it in a functional style. If you’re used to mutability, solving the problem without mutating state will push you outside of your comfort zone. Similarly, if you try to solve it with the focus of “tell-don’t-ask“, how will the responsibilities of each object change? As software engineers, we don’t get enough opportunities to explore new ideas. In the middle of a development cycle, we can’t suddenly start experimenting on the team’s code base. Code katas offer an opportunity to explore new techniques in a safe environment. If you’re still skeptical, my challenge to you is simply to try it out. Convince a willing colleague to pair with you and work through a kata or two. It only takes an hour and I’m willing to bet you learn a few new things each time. The next step is to make it a sustainable team practice. Start with an hour every Friday afternoon (after all who wants to commit code to production just before they leave for the weekend?) for month and see how that works out. Finally, consider signing up for the Global Day of Code Retreat. It’s like a daylong code kata, it’s on December 8th and there’s probably an event in your area!

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  • What Color is your Jetpack ?

    - by JoshReuben
    I’m a programmer, Im approaching 40, and I’m fairly decent at my job – I’ll keep doing what I’m doing for as long as they let me!   So what are your career options if you know how to code? A Programmer could be ..   An Algorithm developer Pros Interesting High barriers of entry, potential for startup competitive factor Cons Do you have the skill, qualifications? What are working conditions n this mystery niche ? micro-focus An Academic Pros Low pressure Job security – or is this an illusion ? Cons Low Pay Need a PhD A Software Architect Pros: strategic, rather than tactical Setting technology platform and high level vision You say how it should work, others have to figure out why its not working the way its supposed to ! broad view – you are paid to learn (how do you con people into paying for you to learn ??) Cons: Glorified developer – more often than not! competitive – everyone wants to do it ! loose touch with underlying tech in tough times, first guy to get the axe ! A Software Engineer Pros: interesting, always more to learn fun I can do it Fallback Cons: Nothing new under the sun – been there, done that Dealing with poor requirements, deadlines, other peoples code, overtime C#, XAML, Web - Low barriers of entry –> à race to the bottom A Team leader Pros: Setting code standards and proposing technology choices Cons: Glorified developer – more often than not! Inspecting other peoples code and debugging the problems they cannot fix Dealing with mugbies and prima donas Responsible for QA of others A Project Manager Pros No need for debugging other peoples code Cons Low barrier of entry High pressure Responsible for QA of others Loosing touch with technology A lot of bullshit meetings Have to be an asshole A Product Manager Pros No need for debugging other peoples code Learning new skillset of sales and marketing Cons Travel (I'm a family man) May need to know the bs details of an uninteresting product things I want to work with: AI, algorithms, Numerical Computing, Mathematica, C++ AMP – unfortunately, the work here is few & far between. VS & TFS Extensibility, DSLs (Workflow , Lightswitch), Code Generation – one day, code will write code ! Unity3D, WebGL – fun, fun, fun ! Modern Web – Knockout, SignalR, MVC, Node.Js ??? (tentative – I'll wait until things stabilize as this area is undergoing a pre-Cambrian explosion) Things I don’t want to work with: (but will if I'm asked to !) C# – same old, same old – not learning anything new here Old code – blech ! Environment with code & fix mentality , ad hoc requirements, excessive overtime Pc support, System administration – even after 20 years, people still ask you to do this sometimes ! debugging – my skills are just not there yet Oracle Old tech: VB 6, XSLT, WinForms, Net 3.51 or less Old style Web dev Information Systems: ASP.NET webforms, Reporting services / crystal reports, SQL Server CRUD with manual data layer, XAML MVVM – variations of the same concept, ad nauseaum. Low barriers of entry –> race to the bottom.  Metro – an elegant API coupled to a horrendous UX – I'll wait for market penetration viability before investing further in this.   Conclusion So if you are in a slump, take heart: Programming is a great career choice compared to every other job !

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  • Dont Throw Duplicate Exceptions

    In your code, youll sometimes have write code that validates input using a variety of checks.  Assuming you havent embraced AOP and done everything with attributes, its likely that your defensive coding is going to look something like this: public void Foo(SomeClass someArgument) { if(someArgument == null) { throw new InvalidArgumentException("someArgument"); } if(!someArgument.IsValid()) { throw new InvalidArgumentException("someArgument"); }   // Do Real Work } Do you see a problem here?  Heres the deal Exceptions should be meaningful.  They have value at a number of levels: In the code, throwing an exception lets the develop know that there is an unsupported condition here In calling code, different types of exceptions may be handled differently At runtime, logging of exceptions provides a valuable diagnostic tool Its this last reason I want to focus on.  If you find yourself literally throwing the exact exception in more than one location within a given method, stop.  The stack trace for such an exception is likely going to be identical regardless of which path of execution led to the exception being thrown.  When that happens, you or whomever is debugging the problem will have to guess which exception was thrown.  Guessing is a great way to introduce additional problems and/or greatly increase the amount of time require to properly diagnose and correct any bugs related to this behavior. Dont Guess Be Specific When throwing an exception from multiple code paths within the code, be specific.  Virtually ever exception allows a custom message use it and ensure each case is unique.  If the exception might be handled differently by the caller, than consider implementing a new custom exception type.  Also, dont automatically think that you can improve the code by collapsing the if-then logic into a single call with short-circuiting (e.g. if(x == null || !x.IsValid()) ) that will guarantee that you cant easily throw different information into the message as easily as constructing the exception separately in each case. The code above might be refactored like so:   public void Foo(SomeClass someArgument) { if(someArgument == null) { throw new ArgumentNullException("someArgument"); } if(!someArgument.IsValid()) { throw new InvalidArgumentException("someArgument"); }   // Do Real Work } In this case its taking advantage of the fact that there is already an ArgumentNullException in the framework, but if you didnt have an IsValid() method and were doing validation on your own, it might look like this: public void Foo(SomeClass someArgument) { if(someArgument.Quantity < 0) { throw new InvalidArgumentException("someArgument", "Quantity cannot be less than 0. Quantity: " + someArgument.Quantity); } if(someArgument.Quantity > 100) { throw new InvalidArgumentException("someArgument", "SomeArgument.Quantity cannot exceed 100. Quantity: " + someArgument.Quantity); }   // Do Real Work }   Note that in this last example, Im throwing the same exception type in each case, but with different Message values.  Im also making sure to include the value that resulted in the exception, as this can be extremely useful for debugging.  (How many times have you wished NullReferenceException would tell you the name of the variable it was trying to reference?) Dont add work to those who will follow after you to maintain your application (especially since its likely to be you).  Be specific with your exception messages follow DRY when throwing exceptions within a given method by throwing unique exceptions for each interesting case of invalid state. Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • What is a good design pattern / lib for iOS 5 to synchronize with a web service?

    - by Junto
    We are developing an iOS application that needs to synchronize with a remote server using web services. The existing web services have an "operations" style rather than REST (implemented in WCF but exposing JSON HTTP endpoints). We are unsure of how to structure the web services to best fit with iOS and would love some advice. We are also interested in how to manage the synchronization process within iOS. Without going into detailed specifics, the application allows the user to estimate repair costs at a remote site. These costs are broken down by room and item. If the user has an internet connection this data can be sent back to the server. Multiple photographs can be taken of each item, but they will be held in a separate queue, which sends when the connection is optimal (ideally wifi). Our backend application controls the unique ids for each room and item. Thus, each time we send these costs to the server, the server echoes the central database ids back, thus, that they can be synchronized in the mobile app. I have simplified this a little, since the operations contract is actually much larger, but I just want to illustrate the basic requirements without complicating matters. Firstly, the web service architecture: We currently have two operations: GetCosts and UpdateCosts. My assumption is that if we used a strict REST architecture we would need to break our single web service operations into multiple smaller services. This would make the services much more chatty and we would also have to guarantee a delivery order from the app. For example, we need to make sure that containing rooms are added before the item. Although this seems much more RESTful, our perception is that these extra calls are expensive connections (security checks, database calls, etc). Does the type of web api (operation over service focus) determine chunky vs chatty? Since this is mobile (3G), are we better handling lots of smaller messages, or a few large ones? Secondly, the iOS side. What is the current advice on how to manage data synchronization within the iOS (5) app itself. We need multiple queues and we need to guarantee delivery order in each queue (and technically, ordering between queues). The server needs to control unique ids and other properties and echo them back to the application. The application then needs to update an internal database and when re-updating, make sure the correct ids are available in the update message (essentially multiple inserts and updates in one call). Our backend has a ton of business logic operating on these cost estimates. We don't want any of this in the app itself. Currently the iOS app sends the cost data, and then the server echoes that data back with populated ids (and other data). The existing cost data is deleted and the echoed response data is added to the client database on the device. This is causing us problems, because any photos might not have been sent, but the original entity tree has been removed and replaced. Obviously updating the costs tree rather than replacing it would remove this problem, but I'm not sure if there are any nice xcode libraries out there to do such things. I welcome any advice you might have.

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  • Minimum team development sizes

    - by MarkPearl
    Disclaimer - these are observations that I have had, I am not sure if this follows the philosophy of scrum, agile or whatever, but most of these insights were gained while implementing a scrum scenario. Two is a partnership, three starts a team For a while I thought that a team was anything more than one and that scrum could be effective methodology with even two people. I have recently adjusted my thinking to a scrum team being a minimum of three, so what happened to two and what do you call it? For me I consider a group of two people working together a partnership - there is value in having a partnership, but some of the dynamics and value that you get from having a team is lost with a partnership. Avoidance of a one on one confrontation The first dynamic I see missing in a partnership is the team motivation to do better and how this is delivered to individuals that are not performing. Take two highly motivated individuals and put them together and you will typically see them continue to perform. Now take a situation where you have two individuals, one performing and one not and the behaviour is totally different compared to a team of three or more individuals. With two people, if one feels the other is not performing it becomes a one on one confrontation. Most people avoid confrontations and so nothing changes. Compare this to a situation where you have three people in a team, 2 performing and 1 not the dynamic is totally different, it is no longer a personal one on one confrontation but a team concern and people seem more willing to encourage the individual not performing and express their dissatisfaction as a team if they do not improve. Avoiding the effects of Tuckman’s Group Development Theory If you are not familiar with Tuckman’s group development theory give it a read (http://en.wikipedia.org/wiki/Tuckman's_stages_of_group_development) In a nutshell with Tuckman’s theory teams go through these stages of Forming, Storming, Norming & Performing. You want your team to reach and remain in the Performing stage for as long as possible - this is where you get the most value. When you have a partnership of two and you change the individuals in the partnership you basically do a hard reset on the partnership and go back to the beginning of Tuckman’s model each time. This has a major effect on the performance of a team and what they can deliver. What I have seen is that you reduce the effects of Tuckman's theory the more individuals you have in the team (until you hit the maximum team size in which other problems kick in). While you will still experience Tuckman's theory with a team of three, the impact will be greatly reduced compared to two where it is guaranteed every time a change occurs. It's not just in the numbers, it's in the people One final comment - while the actual numbers of a team do play a role, the individuals in the team are even more important - ideally you want to keep individuals working together for an extended period. That doesn't mean that you never change the individuals in a team, or that once someone joins a team they are stuck there - there is value in an individual moving from team to team and getting cross pollination, but the period of time that an individual moves should be in month's or years, not days or weeks. Why? So why is it important to know this? Why is it important to know how a team works and what motivates them? I have been asking myself this question for a while and where I am at right now is this… the aim is to achieve the stage where the sum of the total (team) is greater than the sum of the parts (team members). This is why we form teams and why understanding how they work is a challenge and also extremely stimulating.

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  • Best triple head display setup

    - by dgel
    I'm currently running Ubuntu 12.04 with a darn good triple head display setup. I've got a VisionTek 900530 Radeon HD 5450 512MB DDR3 PCI Express video card that has two DVI outputs and one Mini DisplayPort that I have connected to a HDMI adapter. I'm running three identical Asus 1920x1080 monitors that each have a DVI, VGA, and HDMI input. I'm using the xorg-edgers ppa, so I'm using the open source radeon driver version 6.99.99. I tried using the ATI binary fglrx driver, but I wasn't able to get the three monitors working properly- the monitor connected via HDMI / DisplayPort wouldn't run at full resolution. The setup is almost perfect: Compiz runs fine and is quite snappy. I'm not able to use that great compiz feature where you can drag a window to the side of a display and it will half maximize. I occasionally experience display corruption weirdness with Unity and need to restart it. When I use a dropdown menu in LibreOffice it often pops the menu down in another window. For example, if I'm using the center monitor and click the Insert menu, the menu pulls down on the monitor to my right, forcing me to chase it. If I chase down the menu and choose Manual Break, the dialog appears over on my left monitor. This absurdity is mildly entertaining but has lost its novelty. I've decided to build a new system and have spared no expense- latest i7 processor, SSD, etc. I really like the performance of the Nvidia binary drivers, so I put two ZOTAC ZT-40707-10L GeForce GT 440 in the system, figuring I'd have four DVI outputs and an awesome triple (or even eventually quad) head setup. Unfortunately it appears that I didn't do sufficient research before my purchase. It seems that Nvidia TwinView only supports two monitors on one card (I guess that's why they call it TwinView...). I messed around with running two X servers, but I really don't want that- being able to drag windows to any monitor is critical. It doesn't sound like Xinerama is an option because from what I understand it simply doesn't support Compiz. I've seen a BaseMosaic option that can be used with the Nvidia drivers that appears to support an almost unlimited number of heads- unfortunately me cheap little cards don't support it. I'm also not sure whether you'll still have all nice maximizing and snapping that TwinView provides, or whether Ubuntu will only see it as one massive display. I put my old trusty ATI card into my new system and installed 12.10. I'm using the opensource radeon drivers again because even in 12.10 I can't get the fglrx binary drivers to do triple head. Unfortunately, even with an unbelievably powerful system the experience is extremely sluggish (much more so than my experience in 12.04). The menu scattering problem appears to be fixed, but I get a lot of nasty Unity display corruption. So finally, my question is this: What hardware / drivers should I use? I'm willing to buy (almost) any video card(s). I have two PCI-Express 3.0 slots on my motherboard (which has an integrated Intel HD card). I'm willing to use ATI or Nvidia cards and willing to run Ubuntu 12.04.1 or 12.10. I'm not a gamer, but do want beautiful and snappy Compiz effects. Does anyone out there have the perfect triple head setup in 12.04 or 12.10? What hardware / drivers are you using? I have those two Nvidia cards but will probably be returning them unless someone knows a way to use them together for a triple head setup. Since I'm having pretty good luck with a single ATI card providing three displays, should I just buy a beefier one with the hopes that it will fix the horrible sluggishness I'm experiencing in 12.10?

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  • Ubuntu 12.04 LXC nat prerouting not working

    - by petermolnar
    I have a running Debian Wheezy setup I copied exactly to an Ubuntu 12.04 ( elementary OS, used as desktop as well ) While the Debian setup runs flawlessly, the Ubuntu version dies on the prerouting to containers ( or so it seems ) In short: lxc works containers work and run connecting to container from host OK ( including mixed ports & services ) connecting to outside world from container is fine What does not work is connecting from another box to the host on a port that should be NATed to a container. The setups: /etc/rc.local CMD_BRCTL=/sbin/brctl CMD_IFCONFIG=/sbin/ifconfig CMD_IPTABLES=/sbin/iptables CMD_ROUTE=/sbin/route NETWORK_BRIDGE_DEVICE_NAT=lxc-bridge HOST_NETDEVICE=eth0 PRIVATE_GW_NAT=192.168.42.1 PRIVATE_NETMASK=255.255.255.0 PUBLIC_IP=192.168.13.100 ${CMD_BRCTL} addbr ${NETWORK_BRIDGE_DEVICE_NAT} ${CMD_BRCTL} setfd ${NETWORK_BRIDGE_DEVICE_NAT} 0 ${CMD_IFCONFIG} ${NETWORK_BRIDGE_DEVICE_NAT} ${PRIVATE_GW_NAT} netmask ${PRIVATE_NETMASK} promisc up Therefore lxc network is 192.168.42.0/24 and the host eth0 ip is 192.168.13.100; setup via network manager as static address. iptables: *mangle :PREROUTING ACCEPT [0:0] :INPUT ACCEPT [0:0] :FORWARD ACCEPT [0:0] :OUTPUT ACCEPT [0:0] :POSTROUTING ACCEPT [0:0] COMMIT *filter :FORWARD ACCEPT [0:0] :INPUT DROP [0:0] :OUTPUT ACCEPT [0:0] # Accept traffic from internal interfaces -A INPUT -i lo -j ACCEPT # accept traffic from lxc network -A INPUT -d 192.168.42.1 -s 192.168.42.0/24 -j ACCEPT # Accept internal traffic Make sure NEW incoming tcp connections are SYN # packets; otherwise we need to drop them: -A INPUT -p tcp ! --syn -m state --state NEW -j DROP # Packets with incoming fragments drop them. This attack result into Linux server panic such data loss. -A INPUT -f -j DROP # Incoming malformed XMAS packets drop them: -A INPUT -p tcp --tcp-flags ALL ALL -j DROP # Incoming malformed NULL packets: -A INPUT -p tcp --tcp-flags ALL NONE -j DROP # Accept traffic with the ACK flag set -A INPUT -p tcp -m tcp --tcp-flags ACK ACK -j ACCEPT # Allow incoming data that is part of a connection we established -A INPUT -m state --state ESTABLISHED -j ACCEPT # Allow data that is related to existing connections -A INPUT -m state --state RELATED -j ACCEPT # Accept responses to DNS queries -A INPUT -p udp -m udp --dport 1024:65535 --sport 53 -j ACCEPT # Accept responses to our pings -A INPUT -p icmp -m icmp --icmp-type echo-reply -j ACCEPT # Accept notifications of unreachable hosts -A INPUT -p icmp -m icmp --icmp-type destination-unreachable -j ACCEPT # Accept notifications to reduce sending speed -A INPUT -p icmp -m icmp --icmp-type source-quench -j ACCEPT # Accept notifications of lost packets -A INPUT -p icmp -m icmp --icmp-type time-exceeded -j ACCEPT # Accept notifications of protocol problems -A INPUT -p icmp -m icmp --icmp-type parameter-problem -j ACCEPT # Respond to pings, but limit -A INPUT -m icmp -p icmp --icmp-type echo-request -m state --state NEW -m limit --limit 6/s -j ACCEPT # Allow connections to SSH server -A INPUT -p tcp -m tcp --dport 22 -m state --state NEW -m limit --limit 12/s -j ACCEPT COMMIT *nat :OUTPUT ACCEPT [0:0] :PREROUTING ACCEPT [0:0] :POSTROUTING ACCEPT [0:0] -A PREROUTING -d 192.168.13.100 -p tcp -m tcp --dport 2221 -m state --state NEW -m limit --limit 12/s -j DNAT --to-destination 192.168.42.11:22 -A PREROUTING -d 192.168.13.100 -p tcp -m tcp --dport 80 -m state --state NEW -m limit --limit 512/s -j DNAT --to-destination 192.168.42.11:80 -A PREROUTING -d 192.168.13.100 -p tcp -m tcp --dport 443 -m state --state NEW -m limit --limit 512/s -j DNAT --to-destination 192.168.42.11:443 -A POSTROUTING -d 192.168.42.0/24 -o eth0 -j SNAT --to-source 192.168.13.100 -A POSTROUTING -o eth0 -j MASQUERADE COMMIT sysctl: net.ipv4.conf.all.forwarding = 1 net.ipv4.conf.all.mc_forwarding = 0 net.ipv4.conf.default.forwarding = 1 net.ipv4.conf.default.mc_forwarding = 0 net.ipv4.ip_forward = 1 I've set up full iptables log on the container; none of the packets addressed to 192.168.13.100, port 80 is reaching the container. I've even tried different kernels ( server kernel, raring lts kernel, etc ), modprobe everything iptables & nat related, nothing. Any ideas?

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  • Capgemini Global Business Process Management Report

    - by JuergenKress
    Welcome to the Capgemini Global Business Process Management (BPM) Report. This report is an exploration of key trends in BPM as seen by CXOs across a broad selection of sectors and geographies. BPM is perhaps at a tipping point - it’s certainly at an exciting stage in its evolution. As both an engineer and an Operational Research practitioner in my early career, and subsequently as a consultant, I have seen BPM through its development over the last 26 years. BPM has its roots in management practices such as Total Quality Management, Business Process Reengineering & Model Based Development; but the advent of the new generation of sophisticated modelling and process execution technologies has greatly enhanced BPM’s power to truly transform businesses. This has created one of the most rapidly growing and attractive market sectors for both services and technology. We see BPM as a critical management discipline that when executed against clear, cross organizational business objectives, can deliver exceptional value to that organization. However, we also see that the potential for BPM is not well understood. Our decision to conduct this global survey stemmed from discussions with our clients. We sought to gain a better impression of their understanding of BPM, how they measure its value, and how far it is prioritized within their Business and Technology Transformation efforts. This research confirms our belief that BPM needs to be a jointly owned Business and IT discipline. It also demonstrates that it is starting to gain significant traction in the market and investments are starting to pay dividends to the early adopters. At Capgemini we are being asked by our clients to help them simplify and improve their business models and the technology that supports them and we are already seeing BPM become an integral and key part of this proposition. Business Process Management is becoming ever more relevant to both large and small organizations in the current economic climate. At a time when many different market sectors are facing slow revenue growth, customer churn and increased pressures on costs, BPM becomes a critical weapon in the battle for efficiency and effectiveness in processes. Furthermore, in a challenging and changing business environment that is characterized by uncertainty, it allows organizations to adapt, be more agile and fleet of foot. Capgemini is seeing strong demand for BPM services in markets such as the USA, the UK, the Netherlands and France; and there are clear signs of increased interest in other geographies such as, Germany, Sweden, Spain, Italy and Australia. In sector terms, the financial services industry has led the way in BPM adoption over the recent past, driven by increased focus on customer- centricity and regulatory compliance. Other sectors, public sector, utilities, telco, retail and manufacturing are now not only catching up, but are starting o use BPM in new ways to create new business models to serve customers and outsmart the competition. The research findings also show however that this is a complex landscape, and we are not seeing adoption of BPM in a clear and consistent way. This report also looks at some of the barriers to adoption, with organizational silos being a major obstacle. Waters are further muddied by fragmented budgets, lack of clear governance and ownership and internal politics. The objective of our investment in this research project was to shed some light on these elements with a view to assisting organizations to create strategies that avoid or at least mitigate some of these barriers to success. Management of change in such endea vours is a key part in enabling the appropriate alignment of business and technology to support their transformation efforts. I hope that you find this report of benefit in the further adoption of Business Process Management. Get the full report here. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Technorati Tags: Capgemini,bpm report,bpm market,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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  • Documentation and Test Assertions in Databases

    - by Phil Factor
    When I first worked with Sybase/SQL Server, we thought our databases were impressively large but they were, by today’s standards, pathetically small. We had one script to build the whole database. Every script I ever read was richly annotated; it was more like reading a document. Every table had a comment block, and every line would be commented too. At the end of each routine (e.g. procedure) was a quick integration test, or series of test assertions, to check that nothing in the build was broken. We simply ran the build script, stored in the Version Control System, and it pulled everything together in a logical sequence that not only created the database objects but pulled in the static data. This worked fine at the scale we had. The advantage was that one could, by reading the source code, reach a rapid understanding of how the database worked and how one could interface with it. The problem was that it was a system that meant that only one developer at the time could work on the database. It was very easy for a developer to execute accidentally the entire build script rather than the selected section on which he or she was working, thereby cleansing the database of everyone else’s work-in-progress and data. It soon became the fashion to work at the object level, so that programmers could check out individual views, tables, functions, constraints and rules and work on them independently. It was then that I noticed the trend to generate the source for the VCS retrospectively from the development server. Tables were worst affected. You can, of course, add or delete a table’s columns and constraints retrospectively, which means that the existing source no longer represents the current object. If, after your development work, you generate the source from the live table, then you get no block or line comments, and the source script is sprinkled with silly square-brackets and other confetti, thereby rendering it visually indigestible. Routines, too, were affected. In our system, every routine had a directly attached string of unit-tests. A retro-generated routine has no unit-tests or test assertions. Yes, one can still commit our test code to the VCS but it’s a separate module and teams end up running the whole suite of tests for every individual change, rather than just the tests for that routine, which doesn’t scale for database testing. With Extended properties, one can get the best of both worlds, and even use them to put blame, praise or annotations into your VCS. It requires a lot of work, though, particularly the script to generate the table. The problem is that there are no conventional names beyond ‘MS_Description’ for the special use of extended properties. This makes it difficult to do splendid things such ensuring the integrity of the build by running a suite of tests that are actually stored in extended properties within the database and therefore the VCS. We have lost the readability of database source code over the years, and largely jettisoned the use of test assertions as part of the database build. This is not unexpected in view of the increasing complexity of the structure of databases and number of programmers working on them. There must, surely, be a way of getting them back, but I sometimes wonder if I’m one of very few who miss them.

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  • Meet Matthijs, Dutch Inside Sales Representative for Oracle Direct

    - by Maria Sandu
    Today we would like to share some information around the Dutch Core Technology team in Malaga. Matthijs is one of the team members who decided to relocate from the Netherlands to Malaga to join Oracle Direct two years ago. Matthijs: “For the past two years I have been working as an Oracle Direct Core Technology Inside Sales representative for Named Accounts in the Netherlands, based in Malaga, Spain. In my case, working for the Dutch OD Core Technology team means that I am responsible for the Account Management of Larger companies in the Travel & Transportation and the Manufacturing, Retail & Distribution sector. I work together with the Oracle Field Account Managers and our Field Sales Management in the Netherlands where I am often the main point of contact for customers. This means that I deal with their requests and I manage their various issues, provide solutions and suggestions based on the Oracle Core Technology portfolio. I work on interesting projects with end-customers, making financial proposals and building business cases. It is a very interesting sales environment and for the last two years I improved my skills substantially. This month I will finish my Inside Sales career in Malaga to move to a position within Field Sales in the Netherlands. Oracle Direct has proven to be a great stepping stone for my career. Boost your personal development One of the reasons for joining Oracle was to boost my personal & career development. You can choose from various different trainings to follow all over Europe which enable you to reach both your personal and professional goals. Furthermore, you can decide your own career path and plan the steps necessary to achieve your goal. Many people aim to grow into Field Sales in their native countries, Business Development or Sales Management, but there are many possibilities once you decide to join Oracle. Overall, working at Oracle means working for an international company and one of the worldwide leaders in Enterprise Hardware & Software. Here you get all the tools necessary to develop yourself personally & professionally. Another great advantage of working for Oracle Direct is working from our office in Malaga, Southern Spain where we have over 400 employees from many countries across EMEA. It is a truly international environment! Working and living in Spain gives you an excellent opportunity to learn Spanish and of course enjoy the Spanish lifestyle, cuisine, beaches and much, much more!” Interview day Utrecht If you are inspired by the story of Matthijs and would like to explore the opportunity to join the Technology Sales team for the Dutch market in Malaga, let us know! We will organise an Interview day in the Oracle office in Utrecht on the 18th and 19th of September. We currently have multiple openings in the Core Technology team that focus on selling our Database portfolio in the Dutch market. We are looking for native Dutch speakers with a Bachelors degree, 2-5 years sales experience (ideally in IT) who are willing to relocate to Malaga for at least 2 years! For more information please contact [email protected] or [email protected].

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  • Customer owes me half my payment. Should I take ownership of his AWS account for charging? How?

    - by Cawas
    Background They paid me my first half (back in April 15th) before even we could get into an agreement. Very nice of him! Then I've finished the 2 weeks job of setting up the servers, using his AWS credentials he had just bought. I waited for another 2 weeks for everything settling up, and it was all running fine. He did what he needed with his sftp account, everyone were happy. Now, it has been almost 2 months since I've finished the job and I still didn't get the 2nd half. I must assume, it's not much money (about U$400, converted), but it would help me pay the bills at least. Heck, the Amazon bills they are paying are little less than that (for now). Measures I'm wondering how I can go to charge him now. First thought, of course, would be taking everything down and say "pay now, or be doomed". If that's not good enough, then I lost it. I have no contracts and I doubt I could get a law suit in this country for such a low value based only on emails. And I don't really want to get too agressive here - there might be a business chance in the future and I don't want to ruin it. Second though would be just changing the password. But then he probably could gain access again by some recovery means. That's where my question may mainly relay. How can I do it and not leaving any room for recovery from his side? I even got the first AWS "your account was created" mail from himself, showing me I could begin my job, back then. Lastly, do you have any other idea on what I can and what I should do in this case? Responding to Answers Please, consider reading the current answers and comments. This is not a very simple case. I've considered many, many options (including all lawful ones) before considering this ones I've listed here, and I am willing to take the loss and all that. That's not the point. The point is being practical here. I will call him again and talk about it. I will do terrorism on getting lawyers and getting contract. I am ready to go all forth while I have time and energy for it. But, in practice, there is this extra thing I can do to assure myself of the work I've done. I can basically take it back and delete everything! I'd only take his password because I can find no other way to do it within Amazon. Maybe, contacting Amazon and explaining the situation? I don't know. Give me ideas on this technical side! And thank everyone for the attention and helping me clarifying the issue so far! :)

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  • Teminal hands on load, can't enter anything until CTRL+C

    - by Silver Light
    Hello! I have an issue with terminal in Ubuntu 10.04. When I launch it, it hangs, like this: I cannot do anything until I press CTRL+C: I cannot remember when this started. What can be wrong? Looks like teminal is loading or processing something each time it loads. How can I diagnose and solve this problem? EDIT: Here are the conents of ~/.bashrc: # ~/.bashrc: executed by bash(1) for non-login shells. # see /usr/share/doc/bash/examples/startup-files (in the package bash-doc) # for examples # If not running interactively, don't do anything [ -z "$PS1" ] && return # don't put duplicate lines in the history. See bash(1) for more options # ... or force ignoredups and ignorespace HISTCONTROL=ignoredups:ignorespace # append to the history file, don't overwrite it shopt -s histappend # for setting history length see HISTSIZE and HISTFILESIZE in bash(1) HISTSIZE=1000 HISTFILESIZE=2000 # check the window size after each command and, if necessary, # update the values of LINES and COLUMNS. shopt -s checkwinsize # make less more friendly for non-text input files, see lesspipe(1) [ -x /usr/bin/lesspipe ] && eval "$(SHELL=/bin/sh lesspipe)" # set variable identifying the chroot you work in (used in the prompt below) if [ -z "$debian_chroot" ] && [ -r /etc/debian_chroot ]; then debian_chroot=$(cat /etc/debian_chroot) fi # set a fancy prompt (non-color, unless we know we "want" color) case "$TERM" in xterm-color) color_prompt=yes;; esac # uncomment for a colored prompt, if the terminal has the capability; turned # off by default to not distract the user: the focus in a terminal window # should be on the output of commands, not on the prompt #force_color_prompt=yes if [ -n "$force_color_prompt" ]; then if [ -x /usr/bin/tput ] && tput setaf 1 >&/dev/null; then # We have color support; assume it's compliant with Ecma-48 # (ISO/IEC-6429). (Lack of such support is extremely rare, and such # a case would tend to support setf rather than setaf.) color_prompt=yes else color_prompt= fi fi if [ "$color_prompt" = yes ]; then PS1='${debian_chroot:+($debian_chroot)}\[\033[01;32m\]\u@\h\[\033[00m\]:\[\033[01;34m\]\w\[\033[00m\]\$ ' else PS1='${debian_chroot:+($debian_chroot)}\u@\h:\w\$ ' fi unset color_prompt force_color_prompt # If this is an xterm set the title to user@host:dir case "$TERM" in xterm*|rxvt*) PS1="\[\e]0;${debian_chroot:+($debian_chroot)}\u@\h: \w\a\]$PS1" ;; *) ;; esac # enable color support of ls and also add handy aliases if [ -x /usr/bin/dircolors ]; then test -r ~/.dircolors && eval "$(dircolors -b ~/.dircolors)" || eval "$(dircolors -b)" alias ls='ls --color=auto' #alias dir='dir --color=auto' #alias vdir='vdir --color=auto' alias grep='grep --color=auto' alias fgrep='fgrep --color=auto' alias egrep='egrep --color=auto' fi # some more ls aliases alias ll='ls -alF' alias la='ls -A' alias l='ls -CF' # Add an "alert" alias for long running commands. Use like so: # sleep 10; alert alias alert='notify-send --urgency=low -i "$([ $? = 0 ] && echo terminal || echo error)" "$(history|tail -n1|sed -e '\''s/^\s*[0-9]\+\s*//;s/[;&|]\s*alert$//'\'')"' # Alias definitions. # You may want to put all your additions into a separate file like # ~/.bash_aliases, instead of adding them here directly. # See /usr/share/doc/bash-doc/examples in the bash-doc package. if [ -f ~/.bash_aliases ]; then . ~/.bash_aliases fi # enable programmable completion features (you don't need to enable # this, if it's already enabled in /etc/bash.bashrc and /etc/profile # sources /etc/bash.bashrc). if [ -f /etc/bash_completion ] && ! shopt -oq posix; then . /etc/bash_completion fi # Source .profile if [ -f ~/.profile ]; then . ~/.profile fi Setting -x at the beginning showed me that it tries to repeat this without stopping: +++++++++++++++++++ '[' 'complete -f -X '\''!*.@(pdf|PDF)'\'' acroread gpdf xpdf' '!=' 'complete -f -X '\''!*.@(pdf|PDF)'\'' acroread gpdf xpdf' ']' +++++++++++++++++++ line='complete -f -X '\''!*.@(pdf|PDF)'\'' acroread gpdf xpdf' +++++++++++++++++++ line='complete -f -X '\''!*.@(pdf|PDF)'\'' acroread gpdf xpdf' +++++++++++++++++++ line=' acroread gpdf xpdf' +++++++++++++++++++ list=("${list[@]}" $line) +++++++++++++++++++ read line

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  • Brazil is Hot for Social Media

    - by Mike Stiles
    Today’s guest blog is from Oracle SVP Product Development Reggie Bradford, fresh off a visit to Sao Paulo, Brazil where he spoke at the Dachis Social Business Summit and spent some time getting a personal taste for the astonishing growth of social in Brazil, both in terms of usage and engagement. I knew it was big, but I now have an all-new appreciation for why the Wall Street Journal branded Brazil the “social media capital of the universe.” Brazil has the world’s 5th largest economy, an expanding middle class, an active younger demo market, a connected & outgoing culture, and an ongoing embrace of the social media platforms. According to comScore's 2012 Brazil Digital Future in Focus report, 97% are using social media, and that’s not even taking mobile-only users into account. There were 65 million Facebook users in 2012, spending an average 535 minutes there, up 208%. It’s one of Twitter’s fastest growing markets and the 2nd biggest market for YouTube. Instagram usage has grown over 300% since last year. That by itself is exciting, but look at the opportunity for social marketing brands. 74% of Brazilian social users follow brands on Facebook, and 59% have praised a company on either Twitter or Facebook. A 2011 Oh! Panel study found 81% of social networkers there used social to research new products and 75% went there looking for discounts. B2C eCommerce sales in Brazil is projected to hit $26.9 billion by 2015. I bet I’m not the only one who sees great things ahead, and I was fortunate enough give a keynote ABRADI, an association of leading digital agencies in Brazil with 53 execs from 35 agencies attending. I was also afforded the opportunity to give my impressions of what’s going on in Brazil to Jornal Propoganda & Marketing, one of the most popular publications in Latin America for marketers. I conveyed that especially in an environment like Brazil, where social users are so willing to connect and engage brands, marketers need to back away from the heavy-handed, one-way messaging of old school advertising and move toward genuine relationships and trust-building. To aide in this, organizational and operation changes must be embraced inside the enterprise. We've talked often about the new, tighter partnership forming between the CIO and CMO. If this partnership is not encouraged, fostered and resourced, the increasing amount of time consumers spend on mobile and digital, and the efficiencies and integrations offered by cloud-based software cannot be exploited. These are the kinds of changes that can yield social data that, when combined with enterprise data, helps you come to know your social audiences intimately and predict their needs. Consumers are always connected and need your brand to be accessible at any time, be it for information or customer service. And, of course, all of this is happening quite publicly. The holistic, socially-enable enterprise connects social to customer service systems and all other customer touch points, facilitating the kind of immediate, real-time, gratifying response customers are coming to expect. Social users in Brazil are highly active and clearly willing to meet us as brands more than halfway. Empowering yourself with a social management technology platform will have you set up to maximize this booming social market…from listening & monitoring to engagement to analytics to workflow & automation to globalization & language support. Brands, it’s time to be as social as the great people of Brazil are. Obrigado! @reggiebradfordPhoto: Gualberto107, freedigitalphotos.net

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