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  • Adventures in Scrum: Lesson 1 &ndash; The failed Sprint

    - by Martin Hinshelwood
    I recently had a conversation with a product owner that wanted to have the Scrum team broken up into smaller units so that less time was wasted on the Scrum Ceremonies! Their complaint was around the need in Scrum to have the entire “Team” (7+-2) involved in the sizing of the work during the “Sprint Planning Meeting”.  The standard flippant answer of all Scrum professionals, “Well that's not Scrum”, does not get you any brownie points in these situations. The response could be “Well we are not doing Scrum then” which in turn leads to “We are doing Scrum…But, we have split the scrum team into units of 2/3 so that they can concentrate on a specific area of work”. While this may work, it is not Scrum and should not be called so… It is just a form of Agile. Don’t get me wrong at this stage, there is nothing wrong with Agile, just don’t call it Scrum. The reason that the Product Owner wants to do this is that, in effect, through a number of miscommunications and failings in our implementation of Scrum, there was NO unit of potentially Shippable software at the end of the first sprint. It does not matter to them that most Scrum teams will fail the first Sprint, even those that are high performing teams. Remember it is the product owners their money! We should NOT break up scrum teams into smaller units for the purpose of having less people tied up in the Scrum Ceremonies. The amount of backlog the Team selects is solely up to the Team… Only the Team can assess what it can accomplish over the upcoming Sprint. - Scrum Guide, Scrum.org The entire team must accept the work and in order to understand what they can accept they must be free to size it as a team. This both encourages common understanding and increases visibility on why team members think a task is of a particular size. This has the benefit of increasing the knowledge of the entire team in the problem domain. A new Team often first realizes that it will either sink or swim as a Team, not individually, in this meeting. The Team realizes that it must rely on itself. As it realizes this, it starts to self-organize to take on the characteristics and behaviour of a real Team. - Scrum Guide, Scrum.org This paragraph goes to the why of having the whole team at the meeting; The goal of Scrum it to produce a unit of potentially shippable software at the end of every Sprint. In order to achieve this we need high performing teams and this is what Scrum as a framework has been optimised to produce. I think that our Product Owner is understandably upset over loosing two weeks work and is losing sight the end goal of Scrum in the failures of the moment. As the man spending the money, I completely understand his perspective and I think that we should not have started Scrum on an internal project, but selected a customer  that is open to the ideas and complications of Scrum. So, what should we have NOT done on our first Scrum project: Should not have had 3 interns as the only on site resource – This lead to bad practices as the experienced guys were not there helping and correcting as they usually would. Should not have had the only experienced guys offsite – With both the experienced technical guys in completely different time zones it was difficult to get time for questions. Helping the guys on site was just plain impossible. Should not have used a part time ScrumMaster – Although the ScrumMaster attended all of the Ceremonies, because they are only in 2 full days of the week it makes it difficult for the team to raise impediments as they go. Should not have used a proxy product owner. – This was probably the worst decision that was made. Mainly because the proxy product owner did not have the same vision as the product owner. While Scrum does not explicitly reject the idea of a Proxy Product Owner, I do not think it works very well in practice. The “single wringable neck” needs to contain both the Money and the Vision as well as attending the required meetings. I will be brining all of these things up at the Sprint Retrospective and we will learn from our mistakes and move on. Do, Inspect then Adapt…   Technorati Tags: Scrum,Sprint Planing,Sprint Retrospective,Scrum.org,Scrum Guide,Scrum Ceremonies,Scrummaster,Product Owner Need Help? Professional Scrum Developer Training SSW has six Professional Scrum Developer Trainers who specialise in training your developers in implementing Scrum with Microsoft's Visual Studio ALM tools.

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  • A little primer on using TFS with a small team

    - by johndoucette
    The scenario; A small team of 3 developers mostly in maintenance mode with traditional ASP.net, classic ASP, .Net integration services and utilities with the company’s third party packages, and a bunch of java-based Coldfusion web applications all under Visual Source Safe (VSS). They are about to embark on a huge SharePoint 2010 new construction project and wanted to use subversion instead VSS. TFS was a foreign word and smelled of “high cost” and of an “over complicated process”. Since they had no preconditions about the old TFS versions (‘05 & ‘08), it was fun explaining how simple it was to install a TFS server and get the ball rolling, with or without all the heavy stuff one sometimes associates with such a huge and powerful application management lifecycle product. So, how does a small team begin using TFS? 1. Start by using source control and migrate current VSS source trees into TFS. You can take the latest version or migrate the entire version history. It’s up to you on whether you want a clean start or need quick access to all the version notes and history of the bits. 2. Since most shops are mainly in maintenance mode with existing applications, begin using bug workitems for everything. When you receive an issue/bug from your current tracking system, manually enter the workitem in TFS right through Visual Studio. You can automate the integration to the current tracking system later or replace it entirely. Believe me, this thing is powerful and can handle even the largest of help desks. 3. With new construction, begin work with requirements and task workitems and follow the traditional sprint-based development lifecycle. Obviously, some minor training will be needed, but don’t fear, this is very intuitive and MSDN has a ton of lesson based labs and videos. 4. For the java developers, use the new Team Explorer Everywhere 2010 plugin (recently known as Teamprise). There is a seamless interface in Eclipse, but also a good command-line utility for other environments such as Dreamweaver. 5. Wait to fully integrate the whole workitem/project management/testing process until your team is familiar with the integrated workitems for bugs and code. After a while, you will see the team wanting more transparency into the work they are all doing and naturally, everyone will want workitems to help them organize the chaos! 6. Management will be limited in the value of the reports until you have a fully blown implementation of project planning, construction, build, deployment and testing. However, there are some basic “bug rate” reports and current backlog listings that can provide good information. Some notable explanations of TFS; Work Item Tracking and Project Management - A workitem represents the unit of work within the system which enables tracking of all activities produced by a user, whether it is a developer, business user, project manager or tester. The properties of a workitem such as linked changesets (checked-in code), who updated the data and when, the states and reasons for change, are all transitioned to a data warehouse within TFS for reporting purposes. A workitem can be defines as a "bug", "requirement", test case", or a "change request". They drive the work effort by the individual assigned to it and also provide a key role in defining what needs to be done. Workitems are the things the team needs to do to accomplish a goal. Test Case Management - Starting with a workitem known as a "test case", a tester (or developer) can now author and manage test cases within a formal test plan subsystem. Although TFS supports the test case workitem type, there is a new product known as the VS Test Professional 2010 which allows a tester to facilitate manual tests including fast forwarding steps in the process to arrive at the assertion point quickly. This repeatable process provides quick regression tests and can be conducted by the business user to ensure completeness during UAT. In addition, developers no longer can provide a response to a bug with the line "cannot reproduce". With every test run, attachments including the recorded session, captured environment configurations and settings, screen shots, intellitrace (debugging history), and in some cases if the lab manager is being used, a snapshot of the tested environment is available. Version Control - A modern system allowing shared check-in/check-out, excellent merge conflict resolution, Shelvesets (personal check-ins), branching/merging visualization, public workspaces, gated check-ins, security hierarchy capabilities, and changeset/workitem tracking. Knowing what was done with the code by any developer has become much easier to picture and resolve issues. Team Build - Automate the compilation process whether you need it to be whenever a developer checks-in code, periodically such as nightly builds for testers in the morning, or manual builds to be deployed into production. Each build can run through pre-determined tests, perform code analysis to see if the developer conforms to the team standards, and reject the build if either fails. Project Portal & Reporting - Provide management with a dashboard with insight into the project(s). "Where are we" in each step of the way including past iterations and the current burndown rate. Enabling this feature is easy as it seamlessly interfaces with existing SharePoint implementations.

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  • The Oracle Graduate Experience...A Graduates Perspective by Angelie Tierney

    - by david.talamelli
    [Note: Angelie has just recently joined Oracle in Australia in our 2011 Graduate Program. Last week I shared my thoughts on our 2011 Graduate Program, this week Angelie took some time to share her thoughts of our Graduate Program. The notes below are Angelie's overview from her experience with us starting with our first contact last year - David Talamelli] How does the 1 year program work? It consists of 3 weeks of training, followed by 2 rotations in 2 different Lines of Business (LoB's). The first rotation goes for 4 months, while your 2nd rotation goes for 7, when you are placed into your final LoB for the program. The interview process: After sorting through the many advertised graduate jobs, submitting so many resumes and studying at the same time, it can all be pretty stressful. Then there is the interview process. David called me on a Sunday afternoon and I spoke to him for about 30 minutes in a mini sort of phone interview. I was worried that working at Oracle would require extensive technical experience, but David stressed that even the less technical, and more business-minded person could, and did, work at Oracle. I was then asked if I would like to attend a group interview in the next weeks, to which I said of course! The first interview was a day long, consisting of a brief introduction, a group interview where we worked on a business plan with a group of other potential graduates and were marked by 3 Oracle employees, on our ability to work together and presentation. After lunch, we then had a short individual interview each, and that was the end of the first round. I received a call a few weeks later, and was asked to come into a second interview, at which I also jumped at the opportunity. This was an interview based purely on your individual abilities and would help to determine which Line of Business you would go to, should you land a graduate position. So how did I cope throughout the interview stages? I believe the best tool to prepare for the interview, was to research Oracle and its culture and to see if I thought I could fit into that. I personally found out about Oracle, its partners as well as competitors and along the way, even found out about their part (or Larry Ellison's specifically) in the Iron Man 2 movie. Armed with some Oracle information and lots of enthusiasm, I approached the Oracle Graduate Interview process. Why did I apply for an Oracle graduate position? I studied a Bachelor of Business/Bachelor of Science in IT, and wanted to be able to use both my degrees, while have the ability to work internationally in the future. Coming straight from university, I wasn't sure exactly what I wanted to do in terms of my career. With the program, you are rotated across various lines of business, to not only expose you to different parts of the business, but to also help you to figure out what you want to achieve out of your career. As a result, I thought Oracle was the perfect fit. So what can an Oracle ANZ Graduate expect? First things first, you can expect to line up for your visitor pass. Really. Next you enter a room full of unknown faces, graduates just like you, and then you realise you're in this with 18 other people, going through the same thing as you. 3 weeks later you leave with many memories, colleagues you can call your friends, and a video of your presentation. Vanessa, the Graduate Manager, will also take lots of photos and keep you (well) fed. Well that's not all you leave with, you are also equipped with a wealth of knowledge and contacts within Oracle, both that will help you throughout your career there. What training is involved? We started our Oracle experience with 3 weeks of training, consisting of employee orientation, extensive product training, presentations on the various lines of business (LoB's), followed by sales and presentation training. While there was potential for an information overload, maybe even death by Powerpoint, we were able to have access to the presentations for future reference, which was very helpful. This period also allowed us to start networking, not only with the graduates, but with the managers who presented to us, as well as through the monthly chinwag, HR celebrations and even with the sharing of tea facilities. We also had a team bonding day when we recorded a "commercial" within groups, and learned how to play an Irish drum. Overall, the training period helped us to learn about Oracle, as well as ourselves, and to prepare us for our transition into our rotations. Where to now? I'm now into my 2nd week of my first graduate rotation. It has been exciting to finally get out into the work environment and utilise that knowledge we gained from training. My manager has been a great mentor, extremely knowledgeable, and it has been good being able to participate in meetings, conference calls and make a contribution towards the business. And while we aren't necessarily working directly with the other graduates, they are still reachable via email, Pidgin and lunch and they are important as a resource and support, after all, they are going through a similar experience to you. While it is only the beginning, there is a lot more to learn and a lot more to experience along the way, especially because, as we learned during training, at Oracle, the only constant is change.

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  • Down Tools Week Cometh: Kissing Goodbye to CVs/Resumes and Cover Letters

    - by Bart Read
    I haven't blogged about what I'm doing in my (not so new) temporary role as Red Gate's technical recruiter, mostly because it's been routine, business as usual stuff, and because I've been trying to understand the role by doing it. I think now though the time has come to get a little more radical, so I'm going to tell you why I want to largely eliminate CVs/resumes and cover letters from the application process for some of our technical roles, and why I think that might be a good thing for candidates (and for us). I have a terrible confession to make, or at least it's a terrible confession for a recruiter: I don't really like CV sifting, or reading cover letters, and, unless I've misread the mood around here, neither does anybody else. It's dull, it's time-consuming, and it's somewhat soul destroying because, when all is said and done, you're being paid to be incredibly judgemental about people based on relatively little information. I feel like I've dirtied myself by saying that - I mean, after all, it's a core part of my job - but it sucks, it really does. (And, of course, the truth is I'm still a software engineer at heart, and I'm always looking for ways to do things better.) On the flip side, I've never met anyone who likes writing their CV. It takes hours and hours of faffing around and massaging it into shape, and the whole process is beset by a gnawing anxiety, frustration, and insecurity. All you really want is a chance to demonstrate your skills - not just talk about them - and how do you do that in a CV or cover letter? Often the best candidates will include samples of their work (a portfolio, screenshots, links to websites, product downloads, etc.), but sometimes this isn't possible, or may not be appropriate, or you just don't think you're allowed because of what your school/university careers service has told you (more commonly an issue with grads, obviously). And what are we actually trying to find out about people with all of this? I think the common criteria are actually pretty basic: Smart Gets things done (thanks for these two Joel) Not an a55hole* (sorry, have to get around Simple Talk's swear filter - and thanks to Professor Robert I. Sutton for this one) *Of course, everyone has off days, and I don't honestly think we're too worried about somebody being a bit grumpy every now and again. We can do a bit better than this in the context of the roles I'm talking about: we can be more specific about what "gets things done" means, at least in part. For software engineers and interns, the non-exhaustive meaning of "gets things done" is: Excellent coder For test engineers, the non-exhaustive meaning of "gets things done" is: Good at finding problems in software Competent coder Team player, etc., to me, are covered by "not an a55hole". I don't expect people to be the life and soul of the party, or a wild extrovert - that's not what team player means, and it's not what "not an a55hole" means. Some of our best technical staff are quiet, introverted types, but they're still pleasant to work with. My problem is that I don't think the initial sift really helps us find out whether people are smart and get things done with any great efficacy. It's better than nothing, for sure, but it's not as good as it could be. It's also contentious, and potentially unfair/inequitable - if you want to get an idea of what I mean by this, check out the background information section at the bottom. Before I go any further, let's look at the Red Gate recruitment process for technical staff* as it stands now: (LOTS of) People apply for jobs. All these applications go through a brutal process of manual sifting, which eliminates between 75 and 90% of them, depending upon the role, and the time of year**. Depending upon the role, those who pass the sift will be sent an assessment or telescreened. For the purposes of this blog post I'm only interested in those that are sent some sort of programming assessment, or bug hunt. This means software engineers, test engineers, and software interns, which are the roles for which I receive the most applications. The telescreen tends to be reserved for project or product managers. Those that pass the assessment are invited in for first interview. This interview is mostly about assessing their technical skills***, although we're obviously on the look out for cultural fit red flags as well. If the first interview goes well we'll invite candidates back for a second interview. This is where team/cultural fit is really scoped out. We also use this interview to dive more deeply into certain areas of their skillset, and explore any concerns that may have come out of the first interview (these obviously won't have been serious or obvious enough to cause a rejection at that point, but are things we do need to look into before we'd consider making an offer). We might subsequently invite them in for lunch before we make them an offer. This tends to happen when we're recruiting somebody for a specific team and we'd like them to meet all the people they'll be working with directly. It's not an interview per se, but can prove pivotal if they don't gel with the team. Anyone who's made it this far will receive an offer from us. *We have a slightly quirky definition of "technical staff" as it relates to the technical recruiter role here. It includes software engineers, test engineers, software interns, user experience specialists, technical authors, project managers, product managers, and development managers, but does not include product support or information systems roles. **For example, the quality of graduate applicants overall noticeably drops as the academic year wears on, which is not to say that by now there aren't still stars in there, just that they're fewer and further between. ***Some organisations prefer to assess for team fit first, but I think assessing technical skills is a more effective initial filter - if they're the nicest person in the world, but can't cut a line of code they're not going to work out. Now, as I suggested in the title, Red Gate's Down Tools Week is upon us once again - next week in fact - and I had proposed as a project that we refactor and automate the first stage of marking our programming assessments. Marking assessments, and in fact organising the marking of them, is a somewhat time-consuming process, and we receive many assessment solutions that just don't make the cut, for whatever reason. Whilst I don't think it's possible to fully automate marking, I do think it ought to be possible to run a suite of automated tests over each candidate's solution to see whether or not it behaves correctly and, if it does, move on to a manual stage where we examine the code for structure, decomposition, style, readability, maintainability, etc. Obviously it's possible to use tools to generate potentially helpful metrics for some of these indices as well. This would obviously reduce the marking workload, and would provide candidates with quicker feedback about whether they've been successful - though I do wonder if waiting a tactful interval before sending a (nicely written) rejection might be wise. I duly scrawled out a picture of my ideal process, which looked like this: The problem is, as soon as I'd roughed it out, I realised that fundamentally it wasn't an ideal process at all, which explained the gnawing feeling of cognitive dissonance I'd been wrestling with all week, whilst I'd been trying to find time to do this. Here's what I mean. Automated assessment marking, and the associated infrastructure around that, makes it much easier for us to deal with large numbers of assessments. This means we can be much more permissive about who we send assessments out to or, in other words, we can give more candidates the opportunity to really demonstrate their skills to us. And this leads to a question: why not give everyone the opportunity to demonstrate their skills, to show that they're smart and can get things done? (Two or three of us even discussed this in the down tools week hustings earlier this week.) And isn't this a lot simpler than the alternative we'd been considering? (FYI, this was automated CV/cover letter sifting by some form of textual analysis to ideally eliminate the worst 50% or so of applications based on an analysis of the 20,000 or so historical applications we've received since 2007 - definitely not the basic keyword analysis beloved of recruitment agencies, since this would eliminate hardly anyone who was awful, but definitely would eliminate stellar Oxbridge candidates - #fail - or some nightmarishly complex Google-like system where we profile all our currently employees, only to realise that we're never going to get representative results because we don't have a statistically significant sample size in any given role - also #fail.) No, I think the new way is better. We let people self-select. We make them the masters (or mistresses) of their own destiny. We give applicants the power - we put their fate in their hands - by giving them the chance to demonstrate their skills, which is what they really want anyway, instead of requiring that they spend hours and hours creating a CV and cover letter that I'm going to evaluate for suitability, and make a value judgement about, in approximately 1 minute (give or take). It doesn't matter what university you attended, it doesn't matter if you had a bad year when you took your A-levels - here's your chance to shine, so take it and run with it. (As a side benefit, we cut the number of applications we have to sift by something like two thirds.) WIN! OK, yeah, sounds good, but will it actually work? That's an excellent question. My gut feeling is yes, and I'll justify why below (and hopefully have gone some way towards doing that above as well), but what I'm proposing here is really that we run an experiment for a period of time - probably a couple of months or so - and measure the outcomes we see: How many people apply? (Wouldn't be surprised or alarmed to see this cut by a factor of ten.) How many of them submit a good assessment? (More/less than at present?) How much overhead is there for us in dealing with these assessments compared to now? What are the success and failure rates at each interview stage compared to now? How many people are we hiring at the end of it compared to now? I think it'll work because I hypothesize that, amongst other things: It self-selects for people who really want to work at Red Gate which, at the moment, is something I have to try and assess based on their CV and cover letter - but if you're not that bothered about working here, why would you complete the assessment? Candidates who would submit a shoddy application probably won't feel motivated to do the assessment. Candidates who would demonstrate good attention to detail in their CV/cover letter will demonstrate good attention to detail in the assessment. In general, only the better candidates will complete and submit the assessment. Marking assessments is much less work so we'll be able to deal with any increase that we see (hopefully we will see). There are obviously other questions as well: Is plagiarism going to be a problem? Is there any way we can detect/discourage potential plagiarism? How do we assess candidates' education and experience? What about their ability to communicate in writing? Do we still want them to submit a CV afterwards if they pass assessment? Do we want to offer them the opportunity to tell us a bit about why they'd like the job when they submit their assessment? How does this affect our relationship with recruitment agencies we might use to hire for these roles? So, what's the objective for next week's Down Tools Week? Pretty simple really - we want to implement this process for the Graduate Software Engineer and Software Engineer positions that you can find on our website. I will be joined by a crack team of our best developers (Kevin Boyle, and new Red-Gater, Sam Blackburn), and recruiting hostess with the mostest Laura McQuillen, and hopefully a couple of others as well - if I can successfully twist more arms before Monday.* Hopefully by next Friday our experiment will be up and running, and we may have changed the way Red Gate recruits software engineers for good! Stay tuned and we'll let you know how it goes! *I'm going to play dirty by offering them beer and chocolate during meetings. Some background information: how agonising over the initial CV/cover letter sift helped lead us to bin it off entirely The other day I was agonising about the new university/good degree grade versus poor A-level results issue, and decided to canvas for other opinions to see if there was something I could do that was fairer than my current approach, which is almost always to reject. This generated quite an involved discussion on our Yammer site: I'm sure you can glean a pretty good impression of my own educational prejudices from that discussion as well, although I'm very open to changing my opinion - hopefully you've already figured that out from reading the rest of this post. Hopefully you can also trace a logical path from agonising about sifting to, "Uh, hang on, why on earth are we doing this anyway?!?" Technorati Tags: recruitment,hr,developers,testers,red gate,cv,resume,cover letter,assessment,sea change

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  • The Linux powered LAN Gaming House

    - by sachinghalot
    LAN parties offer the enjoyment of head to head gaming in a real-life social environment. In general, they are experiencing decline thanks to the convenience of Internet gaming, but Kenton Varda is a man who takes his LAN gaming very seriously. His LAN gaming house is a fascinating project, and best of all, Linux plays a part in making it all work.Varda has done his own write ups (short, long), so I'm only going to give an overview here. The setup is a large house with 12 gaming stations and a single server computer.The client computers themselves are rack mounted in a server room, and they are linked to the gaming stations on the floor above via extension cables (HDMI for video and audio and USB for mouse and keyboard). Each client computer, built into a 3U rack mount case, is a well specced gaming rig in its own right, sporting an Intel Core i5 processor, 4GB of RAM and an Nvidia GeForce 560 along with a 60GB SSD drive.Originally, the client computers ran Ubuntu Linux rather than Windows and the games executed under WINE, but Varda had to abandon this scheme. As he explains on his site:"Amazingly, a majority of games worked fine, although many had minor bugs (e.g. flickering mouse cursor, minor rendering artifacts, etc.). Some games, however, did not work, or had bad bugs that made them annoying to play."Subsequently, the gaming computers have been moved onto a more conventional gaming choice, Windows 7. It's a shame that WINE couldn't be made to work, but I can sympathize as it's rare to find modern games that work perfectly and at full native speed. Another problem with WINE is that it tends to suffer from regressions, which is hardly surprising when considering the difficulty of constantly improving the emulation of the Windows API. Varda points out that he preferred working with Linux clients as they were easier to modify and came with less licensing baggage.Linux still runs the server and all of the tools used are open source software. The hardware here is a Intel Xeon E3-1230 with 4GB of RAM. The storage hanging off this machine is a bit more complex than the clients. In addition to the 60GB SSD, it also has 2x1TB drives and a 240GB SDD.When the clients were running Linux, they booted over PXE using a toolchain that will be familiar to anyone who has setup Linux network booting. DHCP pointed the clients to the server which then supplied PXELINUX using TFTP. When booted, file access was accomplished through network block device (NBD). This is a very easy to use system that allows you to serve the contents of a file as a block device over the network. The client computer runs a user mode device driver and the device can be mounted within the file system using the mount command.One snag with offering file access via NBD is that it's difficult to impose any security restrictions on different areas of the file system as the server only sees a single file. The advantage is perfomance as the client operating system simply sees a block device, and besides, these security issues aren't relevant in this setup.Unfortunately, Windows 7 can't use NBD, so, Varda had to switch to iSCSI (which works in both server and client mode under Linux). His network cards are not compliant with this standard when doing a netboot, but fortunately, gPXE came to the rescue, and he boostraps it over PXE. gPXE is also available as an ISO image and is worth knowing about if you encounter an awkward machine that can't manage a network boot. It can also optionally boot from a HTTP server rather than the more traditional TFTP server.According to Varda, booting all 12 machines over the Gigabit Ethernet network is surprisingly fast, and once booted, the machines don't seem noticeably slower than if they were using local storage. Once loaded, most games attempt to load in as much data as possible, filling the RAM, and the the disk and network bandwidth required is small. It's worth noting that these are aspects of this project that might differ from some other thin client scenarios.At time of writing, it doesn't seem as though the local storage of the client machines is being utilized. Instead, the clients boot into Windows from an image on the server that contains the operating system and the games themselves. It uses the copy on write feature of LVM so that any writes from a client are added to a differencing image allocated to that client. As the administrator, Varda can log into the Linux server and authorize changes to the master image for updates etc.SummaryOverall, Varda estimates the total cost of the project at about $40,000, and of course, he needed a property that offered a large physical space in order to house the computers and the gaming workstations. Obviously, this project has stark differences to most thin client projects. The balance between storage, network usage, GPU power and security would not be typical of an office installation, for example. The only letdown is that WINE proved to be insufficiently compatible to run a wide variety of modern games, but that is, perhaps, asking too much of it, and hats off to Varda for trying to make it work.

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  • Gamification at OOW

    - by erikanollwebb
    Last week was Oracle OpenWorld, and for those of you not in tech or downtown San Francisco, that might not mean a whole lot.  However, if you are familiar with it, Oracle OpenWorld is our premier customer event.  This year, more than 50,000 people attended.  It's not a good week to visit San Francisco on vacation because Oracle customers take over all the hotels in town!  It was crazy, but a lot of fun and it's a great opportunity for the Apps UX group to do customer research with a range of customers.  This year, more than 100+ customers and partners took the time to team up with our UX experts and provide feedback on new designs and ideas. Over three days,  UX teams conducted 8  one-on-one user feedback sessions, 4 focus groups and 7 surveys. In addition, we conducted a voice capture activity and were able to collect close to 70 speech samples at the lab and DEMOgrounds. This was a great opportunity for us to do some testing on some specific gamification concepts with a set of business analysts.  We pulled in 8 folks for a focus group on gamification concepts and whether they thought those would work for their teams. To get ready for this, my designer extraordinaire, Andrea Cantú, flew into town and we spent almost a week locked in a room together brainstorming design ideas.  We killed a few trees trying to get all of our concepts and other examples together in the process, but in the end, we put together a whole series of examples of how you might gamify an Oracle app (in this case, CRM).  Andrea is a genius for this kind of thing and the comps she created looked great.  Here's a picture of her hard at work!  We also had the good fortune to have my boss, Laurie Pattison and my usability contractor, Shobana Subramanian there to note take and observe as well.  Here's a few shots of us, hard at work preparing for the day (or checking out something on Laurie's iPhone...) To start things off, we gave an overview of gamification and I talked about what it's used for.  Then we gave the participants a scenario about our sales person and what we were trying to get her to do. It was a great opportunity to highlight what our business goals might be and why we might want to add game mechanics.  It was also a good way to get them thinking about how that might work for them in their environments and workplaces. There were some surprises for the day.  We asked how many of them were already familiar with the concept of gamification--only two people had heard of it and only one was using game mechanics in his work.  That's in contrast to a survey we just ran internally with folks in a dev org where almost 50% of about 450 respondents had heard of gamification.  As we discussed the ways game mechanics could be used, it became clear that many of the folks had seen some game mechanics in action but didn't know that's what they were.  We also noticed that the folks in this group felt that if they were trying to sell the concept in their orgs, they wouldn't call it gamification.  That's not a huge surprise to me--they said what we've heard in the past, that gamification does not seem like a serious term for enterprise software.  They said they'd sell it with the goals--as a means to increase behaviors by rewarding users for activities.  It's a funny problem.  The word puts some folks off, but at the same time, I haven't seen another one word description that quite captures the range of things that "gamification" can cover.  My guess is that the more mainstream the term becomes, the more desensitized we'll become to the idea the it's trivializing enterprise software in some way.  Still, it was interesting to note that this group still felt that they would not take this concept to their bosses or teams and call it "gamification".  They focused on the goals, and how we could incentivize desired behaviors with game mechanics.  As I have already stated in other posts, I feel like my org is more receptive to discussing how this is just a more transparent type of usability and user experience methods than talking about gamification.  That's the argument they said they would use. All in all, it was a good session.  I love getting to talk to customers, present ideas and concepts, and get their feedback and input.  It's the type of thing that really helps drive our designs and keeps us grounded in what our customers need/want.  We're already planning where to get more feedback opportunities in the coming months. 

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  • Vendors: Partners or Salespeople?

    - by BuckWoody
    I got a great e-mail from a friend that asked about how he could foster a better relationship with his vendors. So many times when you work with a vendor it’s more of a used-car sales experience than a partnership – but you can actually make your vendor more of a partner, as long as you both set some ground-rules at the start. Sit down with your vendor, and have a heart-to-heart talk with them, explain that they won’t win every time, but that you’re willing to work with them in an honest way on both sides. Here’s the advice I sent him verbatim. I hope this post generates lots of comments from both customers and vendors. I don’t expect that you’ve had a great experience with your Microsoft reps, but I happen to work with some of the best sales teams in the business, and our clients tell us that all the time. “The key to this relationship is to keep the audience really small. Ideally there should be one person from your side that is responsible for the relationship, and one from the vendor’s side. Each responsible person should have the authority to make decisions, and to bring in other folks as needed for a given topic, project or decision.   For Microsoft, this is called an “Account Manager” – they aren’t technical, they aren’t sales. They “own” a relationship with a company. They learn what the company does, who does it, and how. They are responsible to understand what the challenges in your company are. While they don’t know the bits and bytes of everything we sell, they know what each thing does, and who to talk to about it. I get a call from an Account Manager every week that has pre-digested an issue at an organization and says to me: “I need you to set up an architectural meeting with their technical staff to get a better read on how we can help with problem X.” I do that and then report back to the Account Manager what we learned.  All through this process there’s the atmosphere of a “team”, not a “sales opportunity” per se. I’ve even recommended that the firm use a rival product, and I’ve never gotten push-back on that decision from my Account Managers.   But that brings up an interesting point. Someone pays an Account Manager and pays me. They expect something in return. At some point, you have to buy something. Not every time, not every situation – sometimes it’s just helping you with what you already bought from us. But the point is that you can’t expect lots of love and never spend any money. That’s the way business works.   Finally, don’t view the vendor as someone with their hand in your pocket – somebody that’s just trying to sell you something and doesn’t care if they ever see you again – unless they deserve it. There are plenty of “love them and leave them” companies out there, and you may have even had this experience with us, but that isn’t the case in the firms I work with. In fact, my customers get a questionnaire that asks them that exact question. “How many times have you seen your account team? Did you like your interaction with them? Can they do better?” My raises, performance reviews and general standing in my group are based on the answers the company gives.  Ask your vendor if they measure their sales and support teams this way – if not, seek another vendor to partner with.   Partnering with someone is a big deal. It involves time and effort on your part, and on the vendor’s part. If either of you isn’t pulling your weight, it just won’t work. You have every right to expect them to treat you as a partner, and they have the same right for your side.” Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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  • CS, SE, HCI, Information Science, Please recommendation for further education of the former performing art manager seeking career in IT industries? [on hold]

    - by Baek Seungjoo
    IT specialists there J Thank you very much for your collective efforts here, and I got huge help reading your professional comments and advices on each questions I have searched so far! This time, I would like to ask for your practical advices or recommendation on what I am struggling on at this moment. I am currently seeking higher education for my career transition from performing art manager and director to “IT software and/or service development and management specialist”. However, as this field is quite new to me, and there are lots of different work positions, I have no idea which grad major I better pursue in order to get qualification. Of course I know this question could sounds wired as it is kind of personal choice. But my lack of understanding on how IT software companies work in general, your practical and experience-based advice will be great help to me, who spent more than two months of self-research on net. OK. Before my question, here is my plan and history, which are quite different from those currently in IT industry I think… 1) Target Firstly, get career transition into IT service or products companies and get experiences. Eventually, pursue IT entrepreneurship in combination with my arts and cultural production and business expertise. 2) Background Career: performing arts director and manager in theatre-based scale opera and musical Art education in youth BA in literature and Chinese studies (Art & Humanities) MA in Cultural & Creative Industries (Art & Humanities) – dissertation with focus on digital prosumption and the lived experience of the prosumer. (a qualitative research on the agents in the digital world) 2) Personally Huge interest in IT hardware and software, and their trend. Skills to build up, repair, tune PCs -of course this is no more than personal hobby, but shows my interests in this field. 4) Problem Encounter a question “So, what do you think you can contribute practically in this position”. This question turn me down everytime I go through job interviews, and I decided more education in the relevant area. Here are my questions. 1) In terms of work positions in IT software companies, I wonder if I can put the comparison of what “Artists” is to “Arts Manager or Director” is what “Developer” is to “Product Manager”. (Of course, this stereotypical division of Artist-Art Manager is out of sense because the domain overlaps to some extent, and is blurring at least in my field, and they are in different contexts, but just speaking easily.) Normally, artist comes with special arts educations, and they live in their own world of artistic inspiration and creation, and they feel alive in practice and on stages. Meanwhile, from the point of staging and managing productions, the role of art manager is critical as well. Our role cares how the production appeals to the audience in effective way, how to make profit and future sustainable management through that, how to set up future strategy in consideration of the external conditions such as political and social circumstances, audience trend and level, other production trends from on-going and historical perspectives, how and what the production make voice to the society from political, economic, humanitarian stances. So, we need keen eyes on economic, political, and societal environment, have to understand human-being and their desires, must know how to make presentation and attract investors, must have sense in managing and fighting over the limited financial resource, how to extend networking and so on. It is common that the two agents create productions in collaboration (normally not in that ideal way but in conflict and fight though J ). So, we need to know each other’s expertise to some extent, for better production. What are the work positions in IT software industries equivalent to the role of “art manager” in performing arts? From my view, considering developers come with special education in the world of computer science, software engineering, or others (self-education sometimes), and they express themselves with the arts of coding, computer languages on the black screen, and make sort of their artistic production online to the audience, I guess there might be someone who collaborate with developers in creating, managing, and launching IT services or products. 2) Which education among CS, SE, HCI, Information Science, is needed for those seeking such work position? Especially for person like me. (At this moment, Information Science has the highest possibility to get in, since I lack Calculus and Math in undergrad educaiton. But please let me know irrespective of this concern, I think there are ways to back it up if CS or SE education needed in my case) 3) Which field between Information Science and HCI can be more practical background regarding job hungting? And which of them have more demands in job market? AS I checked, HCI is more close to CS than IS in its focus of study area. Thank you very much for your patience reading such a long inquiry, and I appreciate to your efforts in advance. Have a nice day in this beautiful summer.

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  • Problems with Google Maps API v3 + jQuery UI Tabs

    - by Bears will eat you
    There are a number of problems, which seem to be fairly well-known, when using the Google Maps API to render a map within a jQuery UI tab. I've seen SO questions posted about similar issues (here and here, for example) but the solutions there only seem to work for v2 of the Maps API. Other references I checked out are here and here, along with pretty much everything I could dig up through Googling. I've been trying to stuff a map (using v3 of the API) into a jQuery tab with mixed results. I'm using the latest versions of everything (currently jQuery 1.3.2, jQuery UI 1.7.2, don't know about Maps). This is the markup & javascript: <body> <div id="dashtabs"> <span class="logout"> <a href="go away">Log out</a> </span> <!-- tabs --> <ul class="dashtabNavigation"> <li><a href="#first_tab" >First</a></li> <li><a href="#second_tab" >Second</a></li> <li><a href="#map_tab" >Map</a></li> </ul> <!-- tab containers --> <div id="first_tab">This is my first tab</div> <div id="second_tab">This is my second tab</div> <div id="map_tab"> <div id="map_canvas"></div> </div> </div> </body> and $(document).ready(function() { var map = null; $('#dashtabs').tabs(); $('#dashtabs').bind('tabsshow', function(event, ui) { if (ui.panel.id == 'map_tab' && !map) { map = initializeMap(); google.maps.event.trigger(map, 'resize'); } }); }); function initializeMap() { // Just some canned map for now var latlng = new google.maps.LatLng(-34.397, 150.644); var myOptions = { zoom: 8, center: latlng, mapTypeId: google.maps.MapTypeId.ROADMAP }; return new google.maps.Map($('#map_canvas')[0], myOptions); } And here's what I've found that does/doesn't work (for Maps API v3): Using the off-left technique as described in the jQuery UI Tabs documentation (and in the answers to the two questions I linked) doesn't work at all. In fact, the best-functioning code uses the CSS .ui-tabs .ui-tabs-hide { display: none; } instead. The only way to get a map to display in a tab at all is to set the CSS width and height of #map_canvas to be absolute values. Changing the width and height to auto or 100% causes the map to not display at all, even if it's already been successfully rendered (using absolute width and height). I couldn't find it documented anywhere outside of the Maps API, but map.checkResize() won't work anymore. Instead, you have to fire a resize event by calling google.maps.event.trigger(map, 'resize'). If the map is not initialized inside of a function bound to a tabsshow event, the map itself is rendered correctly but the controls are not - most are just plain missing. So, here are my questions: Does anyone else have experience accomplishing this same feat? If so, how did you figure out what would actually work, since the documented tricks don't work for Maps API v3? What about loading tab content using Ajax as per the jQuery UI docs? I haven't had a chance to play around with it but my guess is that it's going to break Maps even more. What are the chances of getting it to work (or is it not worth trying)? How do I make the map fill the largest possible area? I'd like it to fill the tab and adapt to page resizes, much in the way that it's done over at maps.google.com. But, as I said, I appear to be stuck with applying only absolute width and height CSS to the map div. Sorry if this was long-winded but this might be the only documentation for Maps API v3 + jQuery tabs. Cheers!

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  • Does there exist an "idea checkout system" on the Internet?

    - by TimeSpace Traveller
    Greetings. I would like to ask the following question: is there anything on the Internet like an "idea checkout" system? Situation: I'm a software developer. Since my current job has started 2 years ago, my mentor at that time has pointed me to the open source world. I have only put little time to look at some of the open source projects, let alone any contribution. However, it is my wish to start developing something outside of the work. Well, except a little problem. I don't know what to develop! It is not about the technical knowledge; the problem is that, I am not a creative person. I am very good at analytical thinking, as well as debugging skills. When being told by my work partners to develop a solution, I could get it done without a problem. However, outside of work, I have no idea what to develop. When I look at the Internet, it seems that so many people have already been developing on so many interesting stuff, making me wonder what I could develop, so that I would not reinvent something already existed. That starts to make me wonder. On the Internet, is there anything like an "idea checkout" system or society? For example, some people would throw in as a software idea, and the system would keep it as an "inventory"; later, a potential software developer would "check out" the idea, just a how people would check out a book from the library. Then, the developer would check the "idea" back in, with a certain kind of work-in-progress or developed software, thus becoming an open-source project. I have just noticed that here at stackoverflow, there is a "Project-Ideas" tag, so perhaps that can provide me some ideas on what to develop; still, my wonder is about a system that people would provide ideas, and people would check out ideas to develop / implement into actual solution. Is there such a system or society existing anywhere on the Internet? Any input is welcome! Thank you very much. Update: Thank you for everyone who has answered my question. Certainly, "getting idea" is part of my problem; as a software developer, however, I'm concerned more than just "getting idea". What I am concerned more, as I have commented, is about the existence of such an idea exchanging ecosystem, capable to initiate open-source projects. I'll put an example here. Say, person A has an idea of music search program, but not search by the attributes of the music (composer, singer, publisher, lyrics, etc.); instead, he wants a program (and a database) to search a piece of music by melody. Very often, people only remember a piece of music by its melody, not even the name of the music (e.g. the music he wants was only once heard in a bookstore, but the melody just gets stuck in his head!). In order to find that piece, normally he would just need to blindly search for it, and spent a long time to do so. A search by melody would enable person A to find the piece much quicker. However, he would not want to personally work on it, not just because of the complexity (he is not a musician and/or programmer, knowing almost nothing about music systems in computer, search algorithms, etc.), but also legal issues (RIAA??), thus he would just like to keep the idea at some place, and let other people to work on that. Now, a developer (person B) may be at the same stage as I am right now, wishing to find something to develop, but not having an idea. With the idea exchanging ecosystem, person B will search, and somehow discover person A's music search idea, and feeling interested enough to work on it. So he "checks out" the idea, start working on it (at least a skeleton), and checks back in with the progress. An open-source project starts from here, fulfilling person A's wish, and person B's programming desire. The above is just an example, because there are already such systems exist on the Internet, but it illustrates what I think about the idea exchange system in my mind. My main concern is about idea exchanging ecosystem, not at personal and unorganized level, but at a semi-organized protocol that's specifically for software developers, having actual projects coming out as the fruits. Not about "projects", but about "ideas and product of ideas". Hopefully that would clear up some of the original idea of this question. Any input is welcome; in fact, I would like to hear as many people as possible how everyone thinks about this. Thank you very much!

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  • Red Gate Coder interviews: Alex Davies

    - by Michael Williamson
    Alex Davies has been a software engineer at Red Gate since graduating from university, and is currently busy working on .NET Demon. We talked about tackling parallel programming with his actors framework, a scientific approach to debugging, and how JavaScript is going to affect the programming languages we use in years to come. So, if we start at the start, how did you get started in programming? When I was seven or eight, I was given a BBC Micro for Christmas. I had asked for a Game Boy, but my dad thought it would be better to give me a proper computer. For a year or so, I only played games on it, but then I found the user guide for writing programs in it. I gradually started doing more stuff on it and found it fun. I liked creating. As I went into senior school I continued to write stuff on there, trying to write games that weren’t very good. I got a real computer when I was fourteen and found ways to write BASIC on it. Visual Basic to start with, and then something more interesting than that. How did you learn to program? Was there someone helping you out? Absolutely not! I learnt out of a book, or by experimenting. I remember the first time I found a loop, I was like “Oh my God! I don’t have to write out the same line over and over and over again any more. It’s amazing!” When did you think this might be something that you actually wanted to do as a career? For a long time, I thought it wasn’t something that you would do as a career, because it was too much fun to be a career. I thought I’d do chemistry at university and some kind of career based on chemical engineering. And then I went to a careers fair at school when I was seventeen or eighteen, and it just didn’t interest me whatsoever. I thought “I could be a programmer, and there’s loads of money there, and I’m good at it, and it’s fun”, but also that I shouldn’t spoil my hobby. Now I don’t really program in my spare time any more, which is a bit of a shame, but I program all the rest of the time, so I can live with it. Do you think you learnt much about programming at university? Yes, definitely! I went into university knowing how to make computers do anything I wanted them to do. However, I didn’t have the language to talk about algorithms, so the algorithms course in my first year was massively important. Learning other language paradigms like functional programming was really good for breadth of understanding. Functional programming influences normal programming through design rather than actually using it all the time. I draw inspiration from it to write imperative programs which I think is actually becoming really fashionable now, but I’ve been doing it for ages. I did it first! There were also some courses on really odd programming languages, a bit of Prolog, a little bit of C. Having a little bit of each of those is something that I would have never done on my own, so it was important. And then there are knowledge-based courses which are about not programming itself but things that have been programmed like TCP. Those are really important for examples for how to approach things. Did you do any internships while you were at university? Yeah, I spent both of my summers at the same company. I thought I could code well before I went there. Looking back at the crap that I produced, it was only surpassed in its crappiness by all of the other code already in that company. I’m so much better at writing nice code now than I used to be back then. Was there just not a culture of looking after your code? There was, they just didn’t hire people for their abilities in that area. They hired people for raw IQ. The first indicator of it going wrong was that they didn’t have any computer scientists, which is a bit odd in a programming company. But even beyond that they didn’t have people who learnt architecture from anyone else. Most of them had started straight out of university, so never really had experience or mentors to learn from. There wasn’t the experience to draw from to teach each other. In the second half of my second internship, I was being given tasks like looking at new technologies and teaching people stuff. Interns shouldn’t be teaching people how to do their jobs! All interns are going to have little nuggets of things that you don’t know about, but they shouldn’t consistently be the ones who know the most. It’s not a good environment to learn. I was going to ask how you found working with people who were more experienced than you… When I reached Red Gate, I found some people who were more experienced programmers than me, and that was difficult. I’ve been coding since I was tiny. At university there were people who were cleverer than me, but there weren’t very many who were more experienced programmers than me. During my internship, I didn’t find anyone who I classed as being a noticeably more experienced programmer than me. So, it was a shock to the system to have valid criticisms rather than just formatting criticisms. However, Red Gate’s not so big on the actual code review, at least it wasn’t when I started. We did an entire product release and then somebody looked over all of the UI of that product which I’d written and say what they didn’t like. By that point, it was way too late and I’d disagree with them. Do you think the lack of code reviews was a bad thing? I think if there’s going to be any oversight of new people, then it should be continuous rather than chunky. For me I don’t mind too much, I could go out and get oversight if I wanted it, and in those situations I felt comfortable without it. If I was managing the new person, then maybe I’d be keener on oversight and then the right way to do it is continuously and in very, very small chunks. Have you had any significant projects you’ve worked on outside of a job? When I was a teenager I wrote all sorts of stuff. I used to write games, I derived how to do isomorphic projections myself once. I didn’t know what the word was so I couldn’t Google for it, so I worked it out myself. It was horrifically complicated. But it sort of tailed off when I started at university, and is now basically zero. If I do side-projects now, they tend to be work-related side projects like my actors framework, NAct, which I started in a down tools week. Could you explain a little more about NAct? It is a little C# framework for writing parallel code more easily. Parallel programming is difficult when you need to write to shared data. Sometimes parallel programming is easy because you don’t need to write to shared data. When you do need to access shared data, you could just have your threads pile in and do their work, but then you would screw up the data because the threads would trample on each other’s toes. You could lock, but locks are really dangerous if you’re using more than one of them. You get interactions like deadlocks, and that’s just nasty. Actors instead allows you to say this piece of data belongs to this thread of execution, and nobody else can read it. If you want to read it, then ask that thread of execution for a piece of it by sending a message, and it will send the data back by a message. And that avoids deadlocks as long as you follow some obvious rules about not making your actors sit around waiting for other actors to do something. There are lots of ways to write actors, NAct allows you to do it as if it was method calls on other objects, which means you get all the strong type-safety that C# programmers like. Do you think that this is suitable for the majority of parallel programming, or do you think it’s only suitable for specific cases? It’s suitable for most difficult parallel programming. If you’ve just got a hundred web requests which are all independent of each other, then I wouldn’t bother because it’s easier to just spin them up in separate threads and they can proceed independently of each other. But where you’ve got difficult parallel programming, where you’ve got multiple threads accessing multiple bits of data in multiple ways at different times, then actors is at least as good as all other ways, and is, I reckon, easier to think about. When you’re using actors, you presumably still have to write your code in a different way from you would otherwise using single-threaded code. You can’t use actors with any methods that have return types, because you’re not allowed to call into another actor and wait for it. If you want to get a piece of data out of another actor, then you’ve got to use tasks so that you can use “async” and “await” to await asynchronously for it. But other than that, you can still stick things in classes so it’s not too different really. Rather than having thousands of objects with mutable state, you can use component-orientated design, where there are only a few mutable classes which each have a small number of instances. Then there can be thousands of immutable objects. If you tend to do that anyway, then actors isn’t much of a jump. If I’ve already built my system without any parallelism, how hard is it to add actors to exploit all eight cores on my desktop? Usually pretty easy. If you can identify even one boundary where things look like messages and you have components where some objects live on one side and these other objects live on the other side, then you can have a granddaddy object on one side be an actor and it will parallelise as it goes across that boundary. Not too difficult. If we do get 1000-core desktop PCs, do you think actors will scale up? It’s hard. There are always in the order of twenty to fifty actors in my whole program because I tend to write each component as actors, and I tend to have one instance of each component. So this won’t scale to a thousand cores. What you can do is write data structures out of actors. I use dictionaries all over the place, and if you need a dictionary that is going to be accessed concurrently, then you could build one of those out of actors in no time. You can use queuing to marshal requests between different slices of the dictionary which are living on different threads. So it’s like a distributed hash table but all of the chunks of it are on the same machine. That means that each of these thousand processors has cached one small piece of the dictionary. I reckon it wouldn’t be too big a leap to start doing proper parallelism. Do you think it helps if actors get baked into the language, similarly to Erlang? Erlang is excellent in that it has thread-local garbage collection. C# doesn’t, so there’s a limit to how well C# actors can possibly scale because there’s a single garbage collected heap shared between all of them. When you do a global garbage collection, you’ve got to stop all of the actors, which is seriously expensive, whereas in Erlang garbage collections happen per-actor, so they’re insanely cheap. However, Erlang deviated from all the sensible language design that people have used recently and has just come up with crazy stuff. You can definitely retrofit thread-local garbage collection to .NET, and then it’s quite well-suited to support actors, even if it’s not baked into the language. Speaking of language design, do you have a favourite programming language? I’ll choose a language which I’ve never written before. I like the idea of Scala. It sounds like C#, only with some of the niggles gone. I enjoy writing static types. It means you don’t have to writing tests so much. When you say it doesn’t have some of the niggles? C# doesn’t allow the use of a property as a method group. It doesn’t have Scala case classes, or sum types, where you can do a switch statement and the compiler checks that you’ve checked all the cases, which is really useful in functional-style programming. Pattern-matching, in other words. That’s actually the major niggle. C# is pretty good, and I’m quite happy with C#. And what about going even further with the type system to remove the need for tests to something like Haskell? Or is that a step too far? I’m quite a pragmatist, I don’t think I could deal with trying to write big systems in languages with too few other users, especially when learning how to structure things. I just don’t know anyone who can teach me, and the Internet won’t teach me. That’s the main reason I wouldn’t use it. If I turned up at a company that writes big systems in Haskell, I would have no objection to that, but I wouldn’t instigate it. What about things in C#? For instance, there’s contracts in C#, so you can try to statically verify a bit more about your code. Do you think that’s useful, or just not worthwhile? I’ve not really tried it. My hunch is that it needs to be built into the language and be quite mathematical for it to work in real life, and that doesn’t seem to have ended up true for C# contracts. I don’t think anyone who’s tried them thinks they’re any good. I might be wrong. On a slightly different note, how do you like to debug code? I think I’m quite an odd debugger. I use guesswork extremely rarely, especially if something seems quite difficult to debug. I’ve been bitten spending hours and hours on guesswork and not being scientific about debugging in the past, so now I’m scientific to a fault. What I want is to see the bug happening in the debugger, to step through the bug happening. To watch the program going from a valid state to an invalid state. When there’s a bug and I can’t work out why it’s happening, I try to find some piece of evidence which places the bug in one section of the code. From that experiment, I binary chop on the possible causes of the bug. I suppose that means binary chopping on places in the code, or binary chopping on a stage through a processing cycle. Basically, I’m very stupid about how I debug. I won’t make any guesses, I won’t use any intuition, I will only identify the experiment that’s going to binary chop most effectively and repeat rather than trying to guess anything. I suppose it’s quite top-down. Is most of the time then spent in the debugger? Absolutely, if at all possible I will never debug using print statements or logs. I don’t really hold much stock in outputting logs. If there’s any bug which can be reproduced locally, I’d rather do it in the debugger than outputting logs. And with SmartAssembly error reporting, there’s not a lot that can’t be either observed in an error report and just fixed, or reproduced locally. And in those other situations, maybe I’ll use logs. But I hate using logs. You stare at the log, trying to guess what’s going on, and that’s exactly what I don’t like doing. You have to just look at it and see does this look right or wrong. We’ve covered how you get to grip with bugs. How do you get to grips with an entire codebase? I watch it in the debugger. I find little bugs and then try to fix them, and mostly do it by watching them in the debugger and gradually getting an understanding of how the code works using my process of binary chopping. I have to do a lot of reading and watching code to choose where my slicing-in-half experiment is going to be. The last time I did it was SmartAssembly. The old code was a complete mess, but at least it did things top to bottom. There wasn’t too much of some of the big abstractions where flow of control goes all over the place, into a base class and back again. Code’s really hard to understand when that happens. So I like to choose a little bug and try to fix it, and choose a bigger bug and try to fix it. Definitely learn by doing. I want to always have an aim so that I get a little achievement after every few hours of debugging. Once I’ve learnt the codebase I might be able to fix all the bugs in an hour, but I’d rather be using them as an aim while I’m learning the codebase. If I was a maintainer of a codebase, what should I do to make it as easy as possible for you to understand? Keep distinct concepts in different places. And name your stuff so that it’s obvious which concepts live there. You shouldn’t have some variable that gets set miles up the top of somewhere, and then is read miles down to choose some later behaviour. I’m talking from a very much SmartAssembly point of view because the old SmartAssembly codebase had tons and tons of these things, where it would read some property of the code and then deal with it later. Just thousands of variables in scope. Loads of things to think about. If you can keep concepts separate, then it aids me in my process of fixing bugs one at a time, because each bug is going to more or less be understandable in the one place where it is. And what about tests? Do you think they help at all? I’ve never had the opportunity to learn a codebase which has had tests, I don’t know what it’s like! What about when you’re actually developing? How useful do you find tests in finding bugs or regressions? Finding regressions, absolutely. Running bits of code that would be quite hard to run otherwise, definitely. It doesn’t happen very often that a test finds a bug in the first place. I don’t really buy nebulous promises like tests being a good way to think about the spec of the code. My thinking goes something like “This code works at the moment, great, ship it! Ah, there’s a way that this code doesn’t work. Okay, write a test, demonstrate that it doesn’t work, fix it, use the test to demonstrate that it’s now fixed, and keep the test for future regressions.” The most valuable tests are for bugs that have actually happened at some point, because bugs that have actually happened at some point, despite the fact that you think you’ve fixed them, are way more likely to appear again than new bugs are. Does that mean that when you write your code the first time, there are no tests? Often. The chance of there being a bug in a new feature is relatively unaffected by whether I’ve written a test for that new feature because I’m not good enough at writing tests to think of bugs that I would have written into the code. So not writing regression tests for all of your code hasn’t affected you too badly? There are different kinds of features. Some of them just always work, and are just not flaky, they just continue working whatever you throw at them. Maybe because the type-checker is particularly effective around them. Writing tests for those features which just tend to always work is a waste of time. And because it’s a waste of time I’ll tend to wait until a feature has demonstrated its flakiness by having bugs in it before I start trying to test it. You can get a feel for whether it’s going to be flaky code as you’re writing it. I try to write it to make it not flaky, but there are some things that are just inherently flaky. And very occasionally, I’ll think “this is going to be flaky” as I’m writing, and then maybe do a test, but not most of the time. How do you think your programming style has changed over time? I’ve got clearer about what the right way of doing things is. I used to flip-flop a lot between different ideas. Five years ago I came up with some really good ideas and some really terrible ideas. All of them seemed great when I thought of them, but they were quite diverse ideas, whereas now I have a smaller set of reliable ideas that are actually good for structuring code. So my code is probably more similar to itself than it used to be back in the day, when I was trying stuff out. I’ve got more disciplined about encapsulation, I think. There are operational things like I use actors more now than I used to, and that forces me to use immutability more than I used to. The first code that I wrote in Red Gate was the memory profiler UI, and that was an actor, I just didn’t know the name of it at the time. I don’t really use object-orientation. By object-orientation, I mean having n objects of the same type which are mutable. I want a constant number of objects that are mutable, and they should be different types. I stick stuff in dictionaries and then have one thing that owns the dictionary and puts stuff in and out of it. That’s definitely a pattern that I’ve seen recently. I think maybe I’m doing functional programming. Possibly. It’s plausible. If you had to summarise the essence of programming in a pithy sentence, how would you do it? Programming is the form of art that, without losing any of the beauty of architecture or fine art, allows you to produce things that people love and you make money from. So you think it’s an art rather than a science? It’s a little bit of engineering, a smidgeon of maths, but it’s not science. Like architecture, programming is on that boundary between art and engineering. If you want to do it really nicely, it’s mostly art. You can get away with doing architecture and programming entirely by having a good engineering mind, but you’re not going to produce anything nice. You’re not going to have joy doing it if you’re an engineering mind. Architects who are just engineering minds are not going to enjoy their job. I suppose engineering is the foundation on which you build the art. Exactly. How do you think programming is going to change over the next ten years? There will be an unfortunate shift towards dynamically-typed languages, because of JavaScript. JavaScript has an unfair advantage. JavaScript’s unfair advantage will cause more people to be exposed to dynamically-typed languages, which means other dynamically-typed languages crop up and the best features go into dynamically-typed languages. Then people conflate the good features with the fact that it’s dynamically-typed, and more investment goes into dynamically-typed languages. They end up better, so people use them. What about the idea of compiling other languages, possibly statically-typed, to JavaScript? It’s a reasonable idea. I would like to do it, but I don’t think enough people in the world are going to do it to make it pick up. The hordes of beginners are the lifeblood of a language community. They are what makes there be good tools and what makes there be vibrant community websites. And any particular thing which is the same as JavaScript only with extra stuff added to it, although it might be technically great, is not going to have the hordes of beginners. JavaScript is always to be quickest and easiest way for a beginner to start programming in the browser. And dynamically-typed languages are great for beginners. Compilers are pretty scary and beginners don’t write big code. And having your errors come up in the same place, whether they’re statically checkable errors or not, is quite nice for a beginner. If someone asked me to teach them some programming, I’d teach them JavaScript. If dynamically-typed languages are great for beginners, when do you think the benefits of static typing start to kick in? The value of having a statically typed program is in the tools that rely on the static types to produce a smooth IDE experience rather than actually telling me my compile errors. And only once you’re experienced enough a programmer that having a really smooth IDE experience makes a blind bit of difference, does static typing make a blind bit of difference. So it’s not really about size of codebase. If I go and write up a tiny program, I’m still going to get value out of writing it in C# using ReSharper because I’m experienced with C# and ReSharper enough to be able to write code five times faster if I have that help. Any other visions of the future? Nobody’s going to use actors. Because everyone’s going to be running on single-core VMs connected over network-ready protocols like JSON over HTTP. So, parallelism within one operating system is going to die. But until then, you should use actors. More Red Gater Coder interviews

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  • A way of doing real-world test-driven development (and some thoughts about it)

    - by Thomas Weller
    Lately, I exchanged some arguments with Derick Bailey about some details of the red-green-refactor cycle of the Test-driven development process. In short, the issue revolved around the fact that it’s not enough to have a test red or green, but it’s also important to have it red or green for the right reasons. While for me, it’s sufficient to initially have a NotImplementedException in place, Derick argues that this is not totally correct (see these two posts: Red/Green/Refactor, For The Right Reasons and Red For The Right Reason: Fail By Assertion, Not By Anything Else). And he’s right. But on the other hand, I had no idea how his insights could have any practical consequence for my own individual interpretation of the red-green-refactor cycle (which is not really red-green-refactor, at least not in its pure sense, see the rest of this article). This made me think deeply for some days now. In the end I found out that the ‘right reason’ changes in my understanding depending on what development phase I’m in. To make this clear (at least I hope it becomes clear…) I started to describe my way of working in some detail, and then something strange happened: The scope of the article slightly shifted from focusing ‘only’ on the ‘right reason’ issue to something more general, which you might describe as something like  'Doing real-world TDD in .NET , with massive use of third-party add-ins’. This is because I feel that there is a more general statement about Test-driven development to make:  It’s high time to speak about the ‘How’ of TDD, not always only the ‘Why’. Much has been said about this, and me myself also contributed to that (see here: TDD is not about testing, it's about how we develop software). But always justifying what you do is very unsatisfying in the long run, it is inherently defensive, and it costs time and effort that could be used for better and more important things. And frankly: I’m somewhat sick and tired of repeating time and again that the test-driven way of software development is highly preferable for many reasons - I don’t want to spent my time exclusively on stating the obvious… So, again, let’s say it clearly: TDD is programming, and programming is TDD. Other ways of programming (code-first, sometimes called cowboy-coding) are exceptional and need justification. – I know that there are many people out there who will disagree with this radical statement, and I also know that it’s not a description of the real world but more of a mission statement or something. But nevertheless I’m absolutely sure that in some years this statement will be nothing but a platitude. Side note: Some parts of this post read as if I were paid by Jetbrains (the manufacturer of the ReSharper add-in – R#), but I swear I’m not. Rather I think that Visual Studio is just not production-complete without it, and I wouldn’t even consider to do professional work without having this add-in installed... The three parts of a software component Before I go into some details, I first should describe my understanding of what belongs to a software component (assembly, type, or method) during the production process (i.e. the coding phase). Roughly, I come up with the three parts shown below:   First, we need to have some initial sort of requirement. This can be a multi-page formal document, a vague idea in some programmer’s brain of what might be needed, or anything in between. In either way, there has to be some sort of requirement, be it explicit or not. – At the C# micro-level, the best way that I found to formulate that is to define interfaces for just about everything, even for internal classes, and to provide them with exhaustive xml comments. The next step then is to re-formulate these requirements in an executable form. This is specific to the respective programming language. - For C#/.NET, the Gallio framework (which includes MbUnit) in conjunction with the ReSharper add-in for Visual Studio is my toolset of choice. The third part then finally is the production code itself. It’s development is entirely driven by the requirements and their executable formulation. This is the delivery, the two other parts are ‘only’ there to make its production possible, to give it a decent quality and reliability, and to significantly reduce related costs down the maintenance timeline. So while the first two parts are not really relevant for the customer, they are very important for the developer. The customer (or in Scrum terms: the Product Owner) is not interested at all in how  the product is developed, he is only interested in the fact that it is developed as cost-effective as possible, and that it meets his functional and non-functional requirements. The rest is solely a matter of the developer’s craftsmanship, and this is what I want to talk about during the remainder of this article… An example To demonstrate my way of doing real-world TDD, I decided to show the development of a (very) simple Calculator component. The example is deliberately trivial and silly, as examples always are. I am totally aware of the fact that real life is never that simple, but I only want to show some development principles here… The requirement As already said above, I start with writing down some words on the initial requirement, and I normally use interfaces for that, even for internal classes - the typical question “intf or not” doesn’t even come to mind. I need them for my usual workflow and using them automatically produces high componentized and testable code anyway. To think about their usage in every single situation would slow down the production process unnecessarily. So this is what I begin with: namespace Calculator {     /// <summary>     /// Defines a very simple calculator component for demo purposes.     /// </summary>     public interface ICalculator     {         /// <summary>         /// Gets the result of the last successful operation.         /// </summary>         /// <value>The last result.</value>         /// <remarks>         /// Will be <see langword="null" /> before the first successful operation.         /// </remarks>         double? LastResult { get; }       } // interface ICalculator   } // namespace Calculator So, I’m not beginning with a test, but with a sort of code declaration - and still I insist on being 100% test-driven. There are three important things here: Starting this way gives me a method signature, which allows to use IntelliSense and AutoCompletion and thus eliminates the danger of typos - one of the most regular, annoying, time-consuming, and therefore expensive sources of error in the development process. In my understanding, the interface definition as a whole is more of a readable requirement document and technical documentation than anything else. So this is at least as much about documentation than about coding. The documentation must completely describe the behavior of the documented element. I normally use an IoC container or some sort of self-written provider-like model in my architecture. In either case, I need my components defined via service interfaces anyway. - I will use the LinFu IoC framework here, for no other reason as that is is very simple to use. The ‘Red’ (pt. 1)   First I create a folder for the project’s third-party libraries and put the LinFu.Core dll there. Then I set up a test project (via a Gallio project template), and add references to the Calculator project and the LinFu dll. Finally I’m ready to write the first test, which will look like the following: namespace Calculator.Test {     [TestFixture]     public class CalculatorTest     {         private readonly ServiceContainer container = new ServiceContainer();           [Test]         public void CalculatorLastResultIsInitiallyNull()         {             ICalculator calculator = container.GetService<ICalculator>();               Assert.IsNull(calculator.LastResult);         }       } // class CalculatorTest   } // namespace Calculator.Test       This is basically the executable formulation of what the interface definition states (part of). Side note: There’s one principle of TDD that is just plain wrong in my eyes: I’m talking about the Red is 'does not compile' thing. How could a compiler error ever be interpreted as a valid test outcome? I never understood that, it just makes no sense to me. (Or, in Derick’s terms: this reason is as wrong as a reason ever could be…) A compiler error tells me: Your code is incorrect, but nothing more.  Instead, the ‘Red’ part of the red-green-refactor cycle has a clearly defined meaning to me: It means that the test works as intended and fails only if its assumptions are not met for some reason. Back to our Calculator. When I execute the above test with R#, the Gallio plugin will give me this output: So this tells me that the test is red for the wrong reason: There’s no implementation that the IoC-container could load, of course. So let’s fix that. With R#, this is very easy: First, create an ICalculator - derived type:        Next, implement the interface members: And finally, move the new class to its own file: So far my ‘work’ was six mouse clicks long, the only thing that’s left to do manually here, is to add the Ioc-specific wiring-declaration and also to make the respective class non-public, which I regularly do to force my components to communicate exclusively via interfaces: This is what my Calculator class looks like as of now: using System; using LinFu.IoC.Configuration;   namespace Calculator {     [Implements(typeof(ICalculator))]     internal class Calculator : ICalculator     {         public double? LastResult         {             get             {                 throw new NotImplementedException();             }         }     } } Back to the test fixture, we have to put our IoC container to work: [TestFixture] public class CalculatorTest {     #region Fields       private readonly ServiceContainer container = new ServiceContainer();       #endregion // Fields       #region Setup/TearDown       [FixtureSetUp]     public void FixtureSetUp()     {        container.LoadFrom(AppDomain.CurrentDomain.BaseDirectory, "Calculator.dll");     }       ... Because I have a R# live template defined for the setup/teardown method skeleton as well, the only manual coding here again is the IoC-specific stuff: two lines, not more… The ‘Red’ (pt. 2) Now, the execution of the above test gives the following result: This time, the test outcome tells me that the method under test is called. And this is the point, where Derick and I seem to have somewhat different views on the subject: Of course, the test still is worthless regarding the red/green outcome (or: it’s still red for the wrong reasons, in that it gives a false negative). But as far as I am concerned, I’m not really interested in the test outcome at this point of the red-green-refactor cycle. Rather, I only want to assert that my test actually calls the right method. If that’s the case, I will happily go on to the ‘Green’ part… The ‘Green’ Making the test green is quite trivial. Just make LastResult an automatic property:     [Implements(typeof(ICalculator))]     internal class Calculator : ICalculator     {         public double? LastResult { get; private set; }     }         One more round… Now on to something slightly more demanding (cough…). Let’s state that our Calculator exposes an Add() method:         ...   /// <summary>         /// Adds the specified operands.         /// </summary>         /// <param name="operand1">The operand1.</param>         /// <param name="operand2">The operand2.</param>         /// <returns>The result of the additon.</returns>         /// <exception cref="ArgumentException">         /// Argument <paramref name="operand1"/> is &lt; 0.<br/>         /// -- or --<br/>         /// Argument <paramref name="operand2"/> is &lt; 0.         /// </exception>         double Add(double operand1, double operand2);       } // interface ICalculator A remark: I sometimes hear the complaint that xml comment stuff like the above is hard to read. That’s certainly true, but irrelevant to me, because I read xml code comments with the CR_Documentor tool window. And using that, it looks like this:   Apart from that, I’m heavily using xml code comments (see e.g. here for a detailed guide) because there is the possibility of automating help generation with nightly CI builds (using MS Sandcastle and the Sandcastle Help File Builder), and then publishing the results to some intranet location.  This way, a team always has first class, up-to-date technical documentation at hand about the current codebase. (And, also very important for speeding up things and avoiding typos: You have IntelliSense/AutoCompletion and R# support, and the comments are subject to compiler checking…).     Back to our Calculator again: Two more R# – clicks implement the Add() skeleton:         ...           public double Add(double operand1, double operand2)         {             throw new NotImplementedException();         }       } // class Calculator As we have stated in the interface definition (which actually serves as our requirement document!), the operands are not allowed to be negative. So let’s start implementing that. Here’s the test: [Test] [Row(-0.5, 2)] public void AddThrowsOnNegativeOperands(double operand1, double operand2) {     ICalculator calculator = container.GetService<ICalculator>();       Assert.Throws<ArgumentException>(() => calculator.Add(operand1, operand2)); } As you can see, I’m using a data-driven unit test method here, mainly for these two reasons: Because I know that I will have to do the same test for the second operand in a few seconds, I save myself from implementing another test method for this purpose. Rather, I only will have to add another Row attribute to the existing one. From the test report below, you can see that the argument values are explicitly printed out. This can be a valuable documentation feature even when everything is green: One can quickly review what values were tested exactly - the complete Gallio HTML-report (as it will be produced by the Continuous Integration runs) shows these values in a quite clear format (see below for an example). Back to our Calculator development again, this is what the test result tells us at the moment: So we’re red again, because there is not yet an implementation… Next we go on and implement the necessary parameter verification to become green again, and then we do the same thing for the second operand. To make a long story short, here’s the test and the method implementation at the end of the second cycle: // in CalculatorTest:   [Test] [Row(-0.5, 2)] [Row(295, -123)] public void AddThrowsOnNegativeOperands(double operand1, double operand2) {     ICalculator calculator = container.GetService<ICalculator>();       Assert.Throws<ArgumentException>(() => calculator.Add(operand1, operand2)); }   // in Calculator: public double Add(double operand1, double operand2) {     if (operand1 < 0.0)     {         throw new ArgumentException("Value must not be negative.", "operand1");     }     if (operand2 < 0.0)     {         throw new ArgumentException("Value must not be negative.", "operand2");     }     throw new NotImplementedException(); } So far, we have sheltered our method from unwanted input, and now we can safely operate on the parameters without further caring about their validity (this is my interpretation of the Fail Fast principle, which is regarded here in more detail). Now we can think about the method’s successful outcomes. First let’s write another test for that: [Test] [Row(1, 1, 2)] public void TestAdd(double operand1, double operand2, double expectedResult) {     ICalculator calculator = container.GetService<ICalculator>();       double result = calculator.Add(operand1, operand2);       Assert.AreEqual(expectedResult, result); } Again, I’m regularly using row based test methods for these kinds of unit tests. The above shown pattern proved to be extremely helpful for my development work, I call it the Defined-Input/Expected-Output test idiom: You define your input arguments together with the expected method result. There are two major benefits from that way of testing: In the course of refining a method, it’s very likely to come up with additional test cases. In our case, we might add tests for some edge cases like ‘one of the operands is zero’ or ‘the sum of the two operands causes an overflow’, or maybe there’s an external test protocol that has to be fulfilled (e.g. an ISO norm for medical software), and this results in the need of testing against additional values. In all these scenarios we only have to add another Row attribute to the test. Remember that the argument values are written to the test report, so as a side-effect this produces valuable documentation. (This can become especially important if the fulfillment of some sort of external requirements has to be proven). So your test method might look something like that in the end: [Test, Description("Arguments: operand1, operand2, expectedResult")] [Row(1, 1, 2)] [Row(0, 999999999, 999999999)] [Row(0, 0, 0)] [Row(0, double.MaxValue, double.MaxValue)] [Row(4, double.MaxValue - 2.5, double.MaxValue)] public void TestAdd(double operand1, double operand2, double expectedResult) {     ICalculator calculator = container.GetService<ICalculator>();       double result = calculator.Add(operand1, operand2);       Assert.AreEqual(expectedResult, result); } And this will produce the following HTML report (with Gallio):   Not bad for the amount of work we invested in it, huh? - There might be scenarios where reports like that can be useful for demonstration purposes during a Scrum sprint review… The last requirement to fulfill is that the LastResult property is expected to store the result of the last operation. I don’t show this here, it’s trivial enough and brings nothing new… And finally: Refactor (for the right reasons) To demonstrate my way of going through the refactoring portion of the red-green-refactor cycle, I added another method to our Calculator component, namely Subtract(). Here’s the code (tests and production): // CalculatorTest.cs:   [Test, Description("Arguments: operand1, operand2, expectedResult")] [Row(1, 1, 0)] [Row(0, 999999999, -999999999)] [Row(0, 0, 0)] [Row(0, double.MaxValue, -double.MaxValue)] [Row(4, double.MaxValue - 2.5, -double.MaxValue)] public void TestSubtract(double operand1, double operand2, double expectedResult) {     ICalculator calculator = container.GetService<ICalculator>();       double result = calculator.Subtract(operand1, operand2);       Assert.AreEqual(expectedResult, result); }   [Test, Description("Arguments: operand1, operand2, expectedResult")] [Row(1, 1, 0)] [Row(0, 999999999, -999999999)] [Row(0, 0, 0)] [Row(0, double.MaxValue, -double.MaxValue)] [Row(4, double.MaxValue - 2.5, -double.MaxValue)] public void TestSubtractGivesExpectedLastResult(double operand1, double operand2, double expectedResult) {     ICalculator calculator = container.GetService<ICalculator>();       calculator.Subtract(operand1, operand2);       Assert.AreEqual(expectedResult, calculator.LastResult); }   ...   // ICalculator.cs: /// <summary> /// Subtracts the specified operands. /// </summary> /// <param name="operand1">The operand1.</param> /// <param name="operand2">The operand2.</param> /// <returns>The result of the subtraction.</returns> /// <exception cref="ArgumentException"> /// Argument <paramref name="operand1"/> is &lt; 0.<br/> /// -- or --<br/> /// Argument <paramref name="operand2"/> is &lt; 0. /// </exception> double Subtract(double operand1, double operand2);   ...   // Calculator.cs:   public double Subtract(double operand1, double operand2) {     if (operand1 < 0.0)     {         throw new ArgumentException("Value must not be negative.", "operand1");     }       if (operand2 < 0.0)     {         throw new ArgumentException("Value must not be negative.", "operand2");     }       return (this.LastResult = operand1 - operand2).Value; }   Obviously, the argument validation stuff that was produced during the red-green part of our cycle duplicates the code from the previous Add() method. So, to avoid code duplication and minimize the number of code lines of the production code, we do an Extract Method refactoring. One more time, this is only a matter of a few mouse clicks (and giving the new method a name) with R#: Having done that, our production code finally looks like that: using System; using LinFu.IoC.Configuration;   namespace Calculator {     [Implements(typeof(ICalculator))]     internal class Calculator : ICalculator     {         #region ICalculator           public double? LastResult { get; private set; }           public double Add(double operand1, double operand2)         {             ThrowIfOneOperandIsInvalid(operand1, operand2);               return (this.LastResult = operand1 + operand2).Value;         }           public double Subtract(double operand1, double operand2)         {             ThrowIfOneOperandIsInvalid(operand1, operand2);               return (this.LastResult = operand1 - operand2).Value;         }           #endregion // ICalculator           #region Implementation (Helper)           private static void ThrowIfOneOperandIsInvalid(double operand1, double operand2)         {             if (operand1 < 0.0)             {                 throw new ArgumentException("Value must not be negative.", "operand1");             }               if (operand2 < 0.0)             {                 throw new ArgumentException("Value must not be negative.", "operand2");             }         }           #endregion // Implementation (Helper)       } // class Calculator   } // namespace Calculator But is the above worth the effort at all? It’s obviously trivial and not very impressive. All our tests were green (for the right reasons), and refactoring the code did not change anything. It’s not immediately clear how this refactoring work adds value to the project. Derick puts it like this: STOP! Hold on a second… before you go any further and before you even think about refactoring what you just wrote to make your test pass, you need to understand something: if your done with your requirements after making the test green, you are not required to refactor the code. I know… I’m speaking heresy, here. Toss me to the wolves, I’ve gone over to the dark side! Seriously, though… if your test is passing for the right reasons, and you do not need to write any test or any more code for you class at this point, what value does refactoring add? Derick immediately answers his own question: So why should you follow the refactor portion of red/green/refactor? When you have added code that makes the system less readable, less understandable, less expressive of the domain or concern’s intentions, less architecturally sound, less DRY, etc, then you should refactor it. I couldn’t state it more precise. From my personal perspective, I’d add the following: You have to keep in mind that real-world software systems are usually quite large and there are dozens or even hundreds of occasions where micro-refactorings like the above can be applied. It’s the sum of them all that counts. And to have a good overall quality of the system (e.g. in terms of the Code Duplication Percentage metric) you have to be pedantic on the individual, seemingly trivial cases. My job regularly requires the reading and understanding of ‘foreign’ code. So code quality/readability really makes a HUGE difference for me – sometimes it can be even the difference between project success and failure… Conclusions The above described development process emerged over the years, and there were mainly two things that guided its evolution (you might call it eternal principles, personal beliefs, or anything in between): Test-driven development is the normal, natural way of writing software, code-first is exceptional. So ‘doing TDD or not’ is not a question. And good, stable code can only reliably be produced by doing TDD (yes, I know: many will strongly disagree here again, but I’ve never seen high-quality code – and high-quality code is code that stood the test of time and causes low maintenance costs – that was produced code-first…) It’s the production code that pays our bills in the end. (Though I have seen customers these days who demand an acceptance test battery as part of the final delivery. Things seem to go into the right direction…). The test code serves ‘only’ to make the production code work. But it’s the number of delivered features which solely counts at the end of the day - no matter how much test code you wrote or how good it is. With these two things in mind, I tried to optimize my coding process for coding speed – or, in business terms: productivity - without sacrificing the principles of TDD (more than I’d do either way…).  As a result, I consider a ratio of about 3-5/1 for test code vs. production code as normal and desirable. In other words: roughly 60-80% of my code is test code (This might sound heavy, but that is mainly due to the fact that software development standards only begin to evolve. The entire software development profession is very young, historically seen; only at the very beginning, and there are no viable standards yet. If you think about software development as a kind of casting process, where the test code is the mold and the resulting production code is the final product, then the above ratio sounds no longer extraordinary…) Although the above might look like very much unnecessary work at first sight, it’s not. With the aid of the mentioned add-ins, doing all the above is a matter of minutes, sometimes seconds (while writing this post took hours and days…). The most important thing is to have the right tools at hand. Slow developer machines or the lack of a tool or something like that - for ‘saving’ a few 100 bucks -  is just not acceptable and a very bad decision in business terms (though I quite some times have seen and heard that…). Production of high-quality products needs the usage of high-quality tools. This is a platitude that every craftsman knows… The here described round-trip will take me about five to ten minutes in my real-world development practice. I guess it’s about 30% more time compared to developing the ‘traditional’ (code-first) way. But the so manufactured ‘product’ is of much higher quality and massively reduces maintenance costs, which is by far the single biggest cost factor, as I showed in this previous post: It's the maintenance, stupid! (or: Something is rotten in developerland.). In the end, this is a highly cost-effective way of software development… But on the other hand, there clearly is a trade-off here: coding speed vs. code quality/later maintenance costs. The here described development method might be a perfect fit for the overwhelming majority of software projects, but there certainly are some scenarios where it’s not - e.g. if time-to-market is crucial for a software project. So this is a business decision in the end. It’s just that you have to know what you’re doing and what consequences this might have… Some last words First, I’d like to thank Derick Bailey again. His two aforementioned posts (which I strongly recommend for reading) inspired me to think deeply about my own personal way of doing TDD and to clarify my thoughts about it. I wouldn’t have done that without this inspiration. I really enjoy that kind of discussions… I agree with him in all respects. But I don’t know (yet?) how to bring his insights into the described production process without slowing things down. The above described method proved to be very “good enough” in my practical experience. But of course, I’m open to suggestions here… My rationale for now is: If the test is initially red during the red-green-refactor cycle, the ‘right reason’ is: it actually calls the right method, but this method is not yet operational. Later on, when the cycle is finished and the tests become part of the regular, automated Continuous Integration process, ‘red’ certainly must occur for the ‘right reason’: in this phase, ‘red’ MUST mean nothing but an unfulfilled assertion - Fail By Assertion, Not By Anything Else!

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  • An Xml Serializable PropertyBag Dictionary Class for .NET

    - by Rick Strahl
    I don't know about you but I frequently need property bags in my applications to store and possibly cache arbitrary data. Dictionary<T,V> works well for this although I always seem to be hunting for a more specific generic type that provides a string key based dictionary. There's string dictionary, but it only works with strings. There's Hashset<T> but it uses the actual values as keys. In most key value pair situations for me string is key value to work off. Dictionary<T,V> works well enough, but there are some issues with serialization of dictionaries in .NET. The .NET framework doesn't do well serializing IDictionary objects out of the box. The XmlSerializer doesn't support serialization of IDictionary via it's default serialization, and while the DataContractSerializer does support IDictionary serialization it produces some pretty atrocious XML. What doesn't work? First off Dictionary serialization with the Xml Serializer doesn't work so the following fails: [TestMethod] public void DictionaryXmlSerializerTest() { var bag = new Dictionary<string, object>(); bag.Add("key", "Value"); bag.Add("Key2", 100.10M); bag.Add("Key3", Guid.NewGuid()); bag.Add("Key4", DateTime.Now); bag.Add("Key5", true); bag.Add("Key7", new byte[3] { 42, 45, 66 }); TestContext.WriteLine(this.ToXml(bag)); } public string ToXml(object obj) { if (obj == null) return null; StringWriter sw = new StringWriter(); XmlSerializer ser = new XmlSerializer(obj.GetType()); ser.Serialize(sw, obj); return sw.ToString(); } The error you get with this is: System.NotSupportedException: The type System.Collections.Generic.Dictionary`2[[System.String, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089],[System.Object, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]] is not supported because it implements IDictionary. Got it! BTW, the same is true with binary serialization. Running the same code above against the DataContractSerializer does work: [TestMethod] public void DictionaryDataContextSerializerTest() { var bag = new Dictionary<string, object>(); bag.Add("key", "Value"); bag.Add("Key2", 100.10M); bag.Add("Key3", Guid.NewGuid()); bag.Add("Key4", DateTime.Now); bag.Add("Key5", true); bag.Add("Key7", new byte[3] { 42, 45, 66 }); TestContext.WriteLine(this.ToXmlDcs(bag)); } public string ToXmlDcs(object value, bool throwExceptions = false) { var ser = new DataContractSerializer(value.GetType(), null, int.MaxValue, true, false, null); MemoryStream ms = new MemoryStream(); ser.WriteObject(ms, value); return Encoding.UTF8.GetString(ms.ToArray(), 0, (int)ms.Length); } This DOES work but produces some pretty heinous XML (formatted with line breaks and indentation here): <ArrayOfKeyValueOfstringanyType xmlns="http://schemas.microsoft.com/2003/10/Serialization/Arrays" xmlns:i="http://www.w3.org/2001/XMLSchema-instance"> <KeyValueOfstringanyType> <Key>key</Key> <Value i:type="a:string" xmlns:a="http://www.w3.org/2001/XMLSchema">Value</Value> </KeyValueOfstringanyType> <KeyValueOfstringanyType> <Key>Key2</Key> <Value i:type="a:decimal" xmlns:a="http://www.w3.org/2001/XMLSchema">100.10</Value> </KeyValueOfstringanyType> <KeyValueOfstringanyType> <Key>Key3</Key> <Value i:type="a:guid" xmlns:a="http://schemas.microsoft.com/2003/10/Serialization/">2cd46d2a-a636-4af4-979b-e834d39b6d37</Value> </KeyValueOfstringanyType> <KeyValueOfstringanyType> <Key>Key4</Key> <Value i:type="a:dateTime" xmlns:a="http://www.w3.org/2001/XMLSchema">2011-09-19T17:17:05.4406999-07:00</Value> </KeyValueOfstringanyType> <KeyValueOfstringanyType> <Key>Key5</Key> <Value i:type="a:boolean" xmlns:a="http://www.w3.org/2001/XMLSchema">true</Value> </KeyValueOfstringanyType> <KeyValueOfstringanyType> <Key>Key7</Key> <Value i:type="a:base64Binary" xmlns:a="http://www.w3.org/2001/XMLSchema">Ki1C</Value> </KeyValueOfstringanyType> </ArrayOfKeyValueOfstringanyType> Ouch! That seriously hurts the eye! :-) Worse though it's extremely verbose with all those repetitive namespace declarations. It's good to know that it works in a pinch, but for a human readable/editable solution or something lightweight to store in a database it's not quite ideal. Why should I care? As a little background, in one of my applications I have a need for a flexible property bag that is used on a free form database field on an otherwise static entity. Basically what I have is a standard database record to which arbitrary properties can be added in an XML based string field. I intend to expose those arbitrary properties as a collection from field data stored in XML. The concept is pretty simple: When loading write the data to the collection, when the data is saved serialize the data into an XML string and store it into the database. When reading the data pick up the XML and if the collection on the entity is accessed automatically deserialize the XML into the Dictionary. (I'll talk more about this in another post). While the DataContext Serializer would work, it's verbosity is problematic both for size of the generated XML strings and the fact that users can manually edit this XML based property data in an advanced mode. A clean(er) layout certainly would be preferable and more user friendly. Custom XMLSerialization with a PropertyBag Class So… after a bunch of experimentation with different serialization formats I decided to create a custom PropertyBag class that provides for a serializable Dictionary. It's basically a custom Dictionary<TType,TValue> implementation with the keys always set as string keys. The result are PropertyBag<TValue> and PropertyBag (which defaults to the object type for values). The PropertyBag<TType> and PropertyBag classes provide these features: Subclassed from Dictionary<T,V> Implements IXmlSerializable with a cleanish XML format ToXml() and FromXml() methods to export and import to and from XML strings Static CreateFromXml() method to create an instance It's simple enough as it's merely a Dictionary<string,object> subclass but that supports serialization to a - what I think at least - cleaner XML format. The class is super simple to use: [TestMethod] public void PropertyBagTwoWayObjectSerializationTest() { var bag = new PropertyBag(); bag.Add("key", "Value"); bag.Add("Key2", 100.10M); bag.Add("Key3", Guid.NewGuid()); bag.Add("Key4", DateTime.Now); bag.Add("Key5", true); bag.Add("Key7", new byte[3] { 42,45,66 } ); bag.Add("Key8", null); bag.Add("Key9", new ComplexObject() { Name = "Rick", Entered = DateTime.Now, Count = 10 }); string xml = bag.ToXml(); TestContext.WriteLine(bag.ToXml()); bag.Clear(); bag.FromXml(xml); Assert.IsTrue(bag["key"] as string == "Value"); Assert.IsInstanceOfType( bag["Key3"], typeof(Guid)); Assert.IsNull(bag["Key8"]); //Assert.IsNull(bag["Key10"]); Assert.IsInstanceOfType(bag["Key9"], typeof(ComplexObject)); } This uses the PropertyBag class which uses a PropertyBag<string,object> - which means it returns untyped values of type object. I suspect for me this will be the most common scenario as I'd want to store arbitrary values in the PropertyBag rather than one specific type. The same code with a strongly typed PropertyBag<decimal> looks like this: [TestMethod] public void PropertyBagTwoWayValueTypeSerializationTest() { var bag = new PropertyBag<decimal>(); bag.Add("key", 10M); bag.Add("Key1", 100.10M); bag.Add("Key2", 200.10M); bag.Add("Key3", 300.10M); string xml = bag.ToXml(); TestContext.WriteLine(bag.ToXml()); bag.Clear(); bag.FromXml(xml); Assert.IsTrue(bag.Get("Key1") == 100.10M); Assert.IsTrue(bag.Get("Key3") == 300.10M); } and produces typed results of type decimal. The types can be either value or reference types the combination of which actually proved to be a little more tricky than anticipated due to null and specific string value checks required - getting the generic typing right required use of default(T) and Convert.ChangeType() to trick the compiler into playing nice. Of course the whole raison d'etre for this class is the XML serialization. You can see in the code above that we're doing a .ToXml() and .FromXml() to serialize to and from string. The XML produced for the first example looks like this: <?xml version="1.0" encoding="utf-8"?> <properties> <item> <key>key</key> <value>Value</value> </item> <item> <key>Key2</key> <value type="decimal">100.10</value> </item> <item> <key>Key3</key> <value type="___System.Guid"> <guid>f7a92032-0c6d-4e9d-9950-b15ff7cd207d</guid> </value> </item> <item> <key>Key4</key> <value type="datetime">2011-09-26T17:45:58.5789578-10:00</value> </item> <item> <key>Key5</key> <value type="boolean">true</value> </item> <item> <key>Key7</key> <value type="base64Binary">Ki1C</value> </item> <item> <key>Key8</key> <value type="nil" /> </item> <item> <key>Key9</key> <value type="___Westwind.Tools.Tests.PropertyBagTest+ComplexObject"> <ComplexObject> <Name>Rick</Name> <Entered>2011-09-26T17:45:58.5789578-10:00</Entered> <Count>10</Count> </ComplexObject> </value> </item> </properties>   The format is a bit cleaner than the DataContractSerializer. Each item is serialized into <key> <value> pairs. If the value is a string no type information is written. Since string tends to be the most common type this saves space and serialization processing. All other types are attributed. Simple types are mapped to XML types so things like decimal, datetime, boolean and base64Binary are encoded using their Xml type values. All other types are embedded with a hokey format that describes the .NET type preceded by a three underscores and then are encoded using the XmlSerializer. You can see this best above in the ComplexObject encoding. For custom types this isn't pretty either, but it's more concise than the DCS and it works as long as you're serializing back and forth between .NET clients at least. The XML generated from the second example that uses PropertyBag<decimal> looks like this: <?xml version="1.0" encoding="utf-8"?> <properties> <item> <key>key</key> <value type="decimal">10</value> </item> <item> <key>Key1</key> <value type="decimal">100.10</value> </item> <item> <key>Key2</key> <value type="decimal">200.10</value> </item> <item> <key>Key3</key> <value type="decimal">300.10</value> </item> </properties>   How does it work As I mentioned there's nothing fancy about this solution - it's little more than a subclass of Dictionary<T,V> that implements custom Xml Serialization and a couple of helper methods that facilitate getting the XML in and out of the class more easily. But it's proven very handy for a number of projects for me where dynamic data storage is required. Here's the code: /// <summary> /// Creates a serializable string/object dictionary that is XML serializable /// Encodes keys as element names and values as simple values with a type /// attribute that contains an XML type name. Complex names encode the type /// name with type='___namespace.classname' format followed by a standard xml /// serialized format. The latter serialization can be slow so it's not recommended /// to pass complex types if performance is critical. /// </summary> [XmlRoot("properties")] public class PropertyBag : PropertyBag<object> { /// <summary> /// Creates an instance of a propertybag from an Xml string /// </summary> /// <param name="xml">Serialize</param> /// <returns></returns> public static PropertyBag CreateFromXml(string xml) { var bag = new PropertyBag(); bag.FromXml(xml); return bag; } } /// <summary> /// Creates a serializable string for generic types that is XML serializable. /// /// Encodes keys as element names and values as simple values with a type /// attribute that contains an XML type name. Complex names encode the type /// name with type='___namespace.classname' format followed by a standard xml /// serialized format. The latter serialization can be slow so it's not recommended /// to pass complex types if performance is critical. /// </summary> /// <typeparam name="TValue">Must be a reference type. For value types use type object</typeparam> [XmlRoot("properties")] public class PropertyBag<TValue> : Dictionary<string, TValue>, IXmlSerializable { /// <summary> /// Not implemented - this means no schema information is passed /// so this won't work with ASMX/WCF services. /// </summary> /// <returns></returns> public System.Xml.Schema.XmlSchema GetSchema() { return null; } /// <summary> /// Serializes the dictionary to XML. Keys are /// serialized to element names and values as /// element values. An xml type attribute is embedded /// for each serialized element - a .NET type /// element is embedded for each complex type and /// prefixed with three underscores. /// </summary> /// <param name="writer"></param> public void WriteXml(System.Xml.XmlWriter writer) { foreach (string key in this.Keys) { TValue value = this[key]; Type type = null; if (value != null) type = value.GetType(); writer.WriteStartElement("item"); writer.WriteStartElement("key"); writer.WriteString(key as string); writer.WriteEndElement(); writer.WriteStartElement("value"); string xmlType = XmlUtils.MapTypeToXmlType(type); bool isCustom = false; // Type information attribute if not string if (value == null) { writer.WriteAttributeString("type", "nil"); } else if (!string.IsNullOrEmpty(xmlType)) { if (xmlType != "string") { writer.WriteStartAttribute("type"); writer.WriteString(xmlType); writer.WriteEndAttribute(); } } else { isCustom = true; xmlType = "___" + value.GetType().FullName; writer.WriteStartAttribute("type"); writer.WriteString(xmlType); writer.WriteEndAttribute(); } // Actual deserialization if (!isCustom) { if (value != null) writer.WriteValue(value); } else { XmlSerializer ser = new XmlSerializer(value.GetType()); ser.Serialize(writer, value); } writer.WriteEndElement(); // value writer.WriteEndElement(); // item } } /// <summary> /// Reads the custom serialized format /// </summary> /// <param name="reader"></param> public void ReadXml(System.Xml.XmlReader reader) { this.Clear(); while (reader.Read()) { if (reader.NodeType == XmlNodeType.Element && reader.Name == "key") { string xmlType = null; string name = reader.ReadElementContentAsString(); // item element reader.ReadToNextSibling("value"); if (reader.MoveToNextAttribute()) xmlType = reader.Value; reader.MoveToContent(); TValue value; if (xmlType == "nil") value = default(TValue); // null else if (string.IsNullOrEmpty(xmlType)) { // value is a string or object and we can assign TValue to value string strval = reader.ReadElementContentAsString(); value = (TValue) Convert.ChangeType(strval, typeof(TValue)); } else if (xmlType.StartsWith("___")) { while (reader.Read() && reader.NodeType != XmlNodeType.Element) { } Type type = ReflectionUtils.GetTypeFromName(xmlType.Substring(3)); //value = reader.ReadElementContentAs(type,null); XmlSerializer ser = new XmlSerializer(type); value = (TValue)ser.Deserialize(reader); } else value = (TValue)reader.ReadElementContentAs(XmlUtils.MapXmlTypeToType(xmlType), null); this.Add(name, value); } } } /// <summary> /// Serializes this dictionary to an XML string /// </summary> /// <returns>XML String or Null if it fails</returns> public string ToXml() { string xml = null; SerializationUtils.SerializeObject(this, out xml); return xml; } /// <summary> /// Deserializes from an XML string /// </summary> /// <param name="xml"></param> /// <returns>true or false</returns> public bool FromXml(string xml) { this.Clear(); // if xml string is empty we return an empty dictionary if (string.IsNullOrEmpty(xml)) return true; var result = SerializationUtils.DeSerializeObject(xml, this.GetType()) as PropertyBag<TValue>; if (result != null) { foreach (var item in result) { this.Add(item.Key, item.Value); } } else // null is a failure return false; return true; } /// <summary> /// Creates an instance of a propertybag from an Xml string /// </summary> /// <param name="xml"></param> /// <returns></returns> public static PropertyBag<TValue> CreateFromXml(string xml) { var bag = new PropertyBag<TValue>(); bag.FromXml(xml); return bag; } } } The code uses a couple of small helper classes SerializationUtils and XmlUtils for mapping Xml types to and from .NET, both of which are from the WestWind,Utilities project (which is the same project where PropertyBag lives) from the West Wind Web Toolkit. The code implements ReadXml and WriteXml for the IXmlSerializable implementation using old school XmlReaders and XmlWriters (because it's pretty simple stuff - no need for XLinq here). Then there are two helper methods .ToXml() and .FromXml() that basically allow your code to easily convert between XML and a PropertyBag object. In my code that's what I use to actually to persist to and from the entity XML property during .Load() and .Save() operations. It's sweet to be able to have a string key dictionary and then be able to turn around with 1 line of code to persist the whole thing to XML and back. Hopefully some of you will find this class as useful as I've found it. It's a simple solution to a common requirement in my applications and I've used the hell out of it in the  short time since I created it. Resources You can find the complete code for the two classes plus the helpers in the Subversion repository for Westwind.Utilities. You can grab the source files from there or download the whole project. You can also grab the full Westwind.Utilities assembly from NuGet and add it to your project if that's easier for you. PropertyBag Source Code SerializationUtils and XmlUtils Westwind.Utilities Assembly on NuGet (add from Visual Studio) © Rick Strahl, West Wind Technologies, 2005-2011Posted in .NET  CSharp   Tweet (function() { var po = document.createElement('script'); po.type = 'text/javascript'; po.async = true; po.src = 'https://apis.google.com/js/plusone.js'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(po, s); })();

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  • Tor : Stuck at Connecting to Relay Directory

    - by Ghassan
    i have never ever worked with tor before. the company where i work allows us to have access to any site we wish. nonetheless as of the the beginning of this month, they installed a proxy server to filter which sites can be accessed and which ones cant. the filter isnt only on URLS, but IPS as well, even hexa IPS wont work. so after some research, i decided to use tor, the first day i installed it, everything went smooth and i was accessing any website i wish. just 2day, everything stopped. i try 2 start vidalia, it gets stuck at Connecting to Relay Directory. i work on windows 7 platform. Please help me out! thanks in advance.

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  • Zantaz's EAS exchange archive product doesn't integrate with Outlook in Windows 7

    - by Chris Farmer
    I work at a place that uses Exchange with Outlook for mail, and they also use a product from Zantaz called "EAS" which does server-side archiving of old messages. One of the artifacts of this archival is that email attachments are missing from the archived messages when viewed in Outlook. EAS has a client tool that plugs into Outlook that enables easy retrieval of those archived messages and their attachments, but it doesn't seem to work when installed on Windows 7. I have no direct evidence of this, other than that it simply doesn't work on my Windows 7 machine, and some of our network support staff seem to corroborate this. The symptom is that Outlook seems to know nothing of the existence of this EAS app. The EAS app also has a system tray icon which is there and offers some minimal functionality, but the real goodness is the Outlook integration, which I sorely miss. So, my question is this: does anyone here know whether it's possible to coerce this EAS product into working correctly in Windows 7?

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  • SSL Certificate error: verify error:num=20:unable to get local issuer certificate

    - by Brian
    I've been trying to get an SSL connection to an LDAPS server (Active Directory) to work, but keep having problems. I tried using this: openssl s_client -connect the.server.edu:3269 With the following result: verify error:num=20:unable to get local issuer certificate I thought, OK, well server's an old production server a few years old. Maybe the CA isn't present. I then pulled the certificate from the output into a pem file and tried: openssl s_client -CAfile mycert.pem -connect the.server.edu:3269 And that didn't work either. What am I missing? Shouldn't that ALWAYS work?

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  • IIS 7.5 Custom HTTP Response Headers Not Working

    - by Craig
    Trying to setup custom HTTP Response Headers on a new install of IIS7.5 on Windows Server 2008 R2 Standard and they are not working. Default headers work fine (X-Powered-By, etc...). Modifying default header values work (ie. change X-Powered-By to ASP.NET2). Modifying default header names cause header to stop being output (ie. Change X-Powered-By to X-Powered-By2). Site in question is a test site with a single html page. Custom headers also don't work on ASP.NET 2.0 site. I've tried setting the headers at the global level and at the site level to no effect.

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  • Tunnel into Sonicwall VPN while on Sonicwall wifi?

    - by Patrick Harrington
    Hey all, I am able to hit my company's VPN while I am at home using a dedicated IP with no issue. When I am at work, the VPN we use (a Sonicwall router/VPN/wifi access point), I can get outside internet fine, but am unable to connect to the VPN. I know that the wifi puts me on a different subnet, and when I try to connect to the normal VPN IP it won't work, and a traceroute just times out. Any suggestions? Might there be an internal IP I need to hit while here at work?

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  • MinGW tar compression problem

    - by Shiftbit
    I am unable to get the Mingw tar to work with compress files. It does not filter through the proper compression utility. However, tar will work if I manually uncompress the file first. I have tried in both the MSYS shell and Windows cmd. Has anyone had this problem or is it a MinGW bug? For example, this does not work: C:\Users\home\Desktop>tar -tzf wdiff-0.5.tar.gz tar: Cannot use compressed or remote archives tar: Error is not recoverable: exiting now C:\Users\home\Desktop>tar -t -Zgzip -f wdiff-0.5.tar.gz tar: Cannot use compressed or remote archives tar: Error is not recoverable: exiting now C:\Users\home\Desktop>tar -tf wdiff-0.5.tar.gz tar: Hmm, this doesn't look like a tar archive tar: Skipping to next file header tar: Only read 6732 bytes from archive wdiff-0.5.tar.gz tar: Error is not recoverable: exiting now However, this works: gzip -d wdiff-0.5.tar.gz tar -tf wdiff-0.5.tar

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  • Text Expander broken upon Snow Leopard Upgrade

    - by bLee
    I've been using Text Expander for years. However, I found out today it doesn't work on my newly upgraded (to Snow Leopard) Macbook Pro anymore. I know that there are a lot of applications that are not compatible with Snow Leopard, and developers around the world are working on them to work again on our beautiful macs. My questions are: 1. Is TextExpander supposed to NOT work on Snow Leopard? 2. What is a good substitution to replace TextExpander? or any updates from TextExpander developers?

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  • Need to open links in new tab in ie8 !

    - by BHOdevelopper
    I have a sidebar (right sided iframe) and when i click on a link in it, it opens a new window in IE8, (in firefox it open a new tab). What do i need to do to open links in IE8 in a new tab. I already set the Tools-Internet Options-Settings- 'Always open pop-ups in a new tab' and 'A new tab in the current window' open in new tab but still doesn't work. My links are pretty simple, what am i missing ? exemple: text. Also some site are saying to register Regsvr32 actxprxy.dll to fix this problem, still doesn't work. And i want this to work with a simple click, no 'right-click-open in new tab' option. I also hope i won't get the 'can't change how ie8 works' answer. ;)

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  • Bugzilla with SSL

    - by Antitribu
    I have an install of Bugzilla I'm trying to implement SSL on. When I go into the parameters screen and edit SSLBASE adding in the full url: https://foo.com/bugzilla/ the editparams.cgi times out on loading and I have the following error in the apache log [Tue Mar 30 19:29:39 2010] [error] [client xxx.xx.xx.xx ] (70007)The timeout specified has expired: ap_content_length_filter: apr_bucket_read() failed, referer: http://foo.com/bugzilla/editparams.cgi On install I also received this error: WARNING: You need to set the max_allowed_packet parameter in your MySQL configuration to at least 3276750. Currently it is set to 3275776. You can set this parameter in the [mysqld] section of your MySQL configuration file. How can I force this to work? Editing other parameters (eg urlbase) work fine. The SSL site is setup and direct requests to it eg https://foo.com/bugzilla work correctly. Any ideas? Ty

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  • openvz and iptables

    - by rizen
    http://wiki.openvz.org/Setting_up_an_iptables_firewall mentions to load xt_state before starting a container in order to run iptables in containers. so I ran modprobe xt_state on the host and restarted the container and it worked great. To make this persist I added xt_state to /etc/modules. The problem is when I restart the physical node the containers iptables wont work unless I manually restart the container, at which point it'll work again. lsmod shows that xt_state is loaded. anyone know why my containers iptables won't work until I manually restart the container?

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  • SysAdmin Career Question: Internal or Client Based

    - by Malnizzle
    ServerFault Community, It seems there are two positions SysAdmins find themselves in, either you are working for a non-IT services based single client (your employer) and providing in-house IT support or you work for a company who provides out sourced IT services to multiple clients. Right now I work for a company who does the latter, and I often consider how nice it would be doing the in-house side of things, to just have one network I am focused on and instead of feeling like I have a dozen bosses between clients and internal management, I would just have one set of management and people to appease. There is also the technical aspect of every client wanting something different, and having to manage numerous different technology platforms, or trying to force clients into using the technologies we prefer, neither situation is enjoyable. Is this just "the grass is greener on the other side" syndrome, or is there some legitimacy to the the stress of client based IT work compared to being an in-house IT guy? Thanks!

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  • How do I run a non-service program as a service on Windows 2008 Server?

    - by Lasse V. Karlsen
    I found this page that tells me how to set up Windows Live Sync as a background service on Windows 2003 Server, unfortunately the resource kit tools for 2003 that are mentioned does not work on 2008 server. http://mswhs.freeforums.org/windows-live-sync-as-a-service-on-whs-t623.html Also, apparently there is no resource kit tools downloadable for Windows 2008 Server that I can find. Perhaps someone has a link to the relevant tools? (INSTSRV.EXE and SRVANY.EXE.) Using just plain SC.EXE doesn't work as I assume that the program is then required to be a normal service, and not just any executable. What other options do I have? Can I use the task scheduler on 2008 server to start the WindowsLiveSync executable, will that work? I need the executable to stay running even after I've logged off from the server.

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