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  • getting emacs to move cursor by words on a Mac

    - by hatorade
    It's supposed to be M + cursor, but any shortcut in emacs using M (escape) on my mac sucks, because every time i need to use it, i need to release M (the escape key) and then press it again. Is there a better shortcut for moving along words in emacs (kind of like ctr + arrow in windows?)

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  • Java 7 closure syntax

    - by xdevel2000
    I download the last Java build b96- Feature Complete for testing the new JDK features but I can't figure out which syntax using for testing closures! Can I test it? Which syntax has been approved in the final release?

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  • My.Settings not saving after install

    - by blancaster
    My application is not saving users settings after I install it. When I test my app in debug or release mode it works fine. However after compiling, linking and installing the My.Settings.Save() does not seem to be working. I can manually change a setting in the config file and the app runs accordingly. So I know it’s reading the config file on application startup. What am I doing wrong? Thanks

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  • Highlight table view cells when user drags across rows

    - by chronos
    I have a grouped table view that does not need to scroll. I'd like each cell to highlight as the user moves their finger down the screen and call didSelectRowAtIndexPath on release. This behaviour can be seen done by apple in 'settings mail add account'? I can't seem to replicate it myself, all I can get is the default, where the cell deselects as soon as the user moves their finger.

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  • Flash AS 2 Button

    - by stefano
    I recently made a website, and the buttons look like this: On(release) { gotoAndPlay ("title", 1); } My problem is, when you click the button the first time, it goes to the correct frame. but when you click it again, it goes to the next frame, or to the next scene. How do I remedy this? thanks!

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  • The date is always ignored

    - by TheLearner
    I cannot understand why the date is never set in the title - it's always ignored and if I swap around the date and the title, then the title is ignored! -(id)initWithCoordinate:(CLLocationCoordinate2D)c title:(NSString *)t { [super init]; coordinate = c; NSDate *today = [NSDate date]; [self setTitle:(@"%@%@", [today description], t)]; //[today release]; return self; }

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  • Where is a good open source python project to be used as example? [closed]

    - by Andrea Francia
    I'm looking for a python project to use as example to learning python. The project should have these features: is almost fully unit tested use consistently the code convention recommended by PEP 8 it's elements are almost fully documented Extra point features are: building, assembling, and release automation EDIT: The Question is too generic. I prepared a more specific question about the unit-test part.

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  • program received signal SIGABRT (xcode)

    - by manish1990
    #import <UIKit/UIKit.h> @interface tableview : UIViewController<UITableViewDataSource> { NSArray *listOfItems; } @property(nonatomic,retain) NSArray *listOfItems; @end #import "tableview.h" @implementation tableview @synthesize listOfItems; - (UITableViewCell *)tableView:(UITableView *)tableView cellForRowAtIndexPath:(NSIndexPath *)indexPath { static NSString *CellIdentifier = @"Cell"; UITableViewCell *cell = [tableView dequeueReusableCellWithIdentifier:CellIdentifier]; if (cell == nil) { cell = [[[UITableViewCell alloc] initWithStyle:UITableViewCellStyleDefault reuseIdentifier:CellIdentifier ]autorelease]; } //NSString *cellValue = [listOfItems objectAtIndex:indexPath.row]; cell.textLabel.text = [listOfItems objectAtIndex:indexPath.row]; return cell; } - (NSInteger)tableView:(UITableView *)tableView numberOfRowsInSection:(NSInteger)section { return 3; } - (id)initWithNibName:(NSString *)nibNameOrNil bundle:(NSBundle *)nibBundleOrNil { self = [super initWithNibName:nibNameOrNil bundle:nibBundleOrNil]; if (self) { // Custom initialization } return self; } - (void)didReceiveMemoryWarning { // Releases the view if it doesn't have a superview. [super didReceiveMemoryWarning]; // Release any cached data, images, etc that aren't in use. } #pragma mark - View lifecycle - (void)viewDidLoad { listOfItems = [[NSArray alloc] initWithObjects:@"first",@"second",@"third", nil]; //listOfItems = [[NSMutableArray alloc]init]; // [listOfItems addObject:@"first"]; //[listOfItems addObject:@"second"]; [super viewDidLoad]; // Do any additional setup after loading the view from its nib. } -(void)dealloc { [listOfItems release]; [super dealloc]; } @end GNU gdb 6.3.50-20050815 (Apple version gdb-1708) (Mon Aug 15 16:03:10 UTC 2011) Copyright 2004 Free Software Foundation, Inc. GDB is free software, covered by the GNU General Public License, and you are welcome to change it and/or distribute copies of it under certain conditions. Type "show copying" to see the conditions. There is absolutely no warranty for GDB. Type "show warranty" for details. This GDB was configured as "x86_64-apple-darwin".sharedlibrary apply-load-rules all Attaching to process 438. 2012-04-27 13:33:23.276 tableview test[438:207] -[UIView tableView:numberOfRowsInSection:]: unrecognized selector sent to instance 0x6855500 2012-04-27 13:33:23.362 tableview test[438:207] * Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '-[UIView tableView:numberOfRowsInSection:]: unrecognized selector sent to instance 0x6855500' * First throw call stack: (0x13bb052 0x154cd0a 0x13bcced 0x1321f00 0x1321ce2 0x1ecf2b 0x1ef722 0x9f7c7 0x9f2c1 0xa228c 0xa6783 0x51322 0x13bce72 0x1d6592d 0x1d6f827 0x1cf5fa7 0x1cf7ea6 0x1d8330c 0x23530 0x138f9ce 0x1326670 0x12f24f6 0x12f1db4 0x12f1ccb 0x12a4879 0x12a493e 0x12a9b 0x2282 0x21f5) terminate called throwing an exceptionCurrent language: auto; currently objective-c (gdb)

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  • My application crashes on device

    - by Fazalyazdan
    hi i am new to iphone development and currently i am working on client server applications but the application run and work good on simulator but when i try it on device then the application crash after some times .Now i dont know why this will happend because i release every object which are decalre with alloc or init.but still crash on device . My application are like (Rate My puppy application)which are store on apple store . please help me if any one have the solutions .

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  • C++, Qt - How do I get rid of dll dependencies?

    - by HardCoder1986
    Hello! I have compiled my Qt application and now have the following question - now my built project requires QtCore4.dll and QtGui4.dll to be located at the same folder where the .exe file is. (I built my project using MSVS2008 with Qt addon) Q: Is there any way to combine my final application with these .dll files so that they make one large .exe-file? (I simply don't want to have another bunch of dll files with my release - app) Thank you.

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  • Scrollbar moves back after WM_VSCROLL

    - by user146780
    I have a window with its own H and V scrolling. I'm handling the event like this: case WM_VSCROLL: SetScrollPos(hWnd, SB_VERT, (int)HIWORD(wParam), TRUE); break; all I want is for the position of the scroll bar to stay once I release my mouse but what it's doing is just going back to the top after. What am I doing wrong? Thanks

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  • Can a WebSetup contain multiple web applications?

    - by nzyme
    Hi, I'm trying to configure a websetup for the first time for our ASP.NET application which consists of 11 web services. Is it possible to create an msi that will install the app and the 11 web services and also set-up the app pools & create the apps in IIS? Or would I need an individual setup for each web service? Basically I need to make it as simple as possible for the client to release. Thanks for any help

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  • Silverlight for Windows Embedded tutorial (step 4)

    - by Valter Minute
    I’m back with my Silverlight for Windows Embedded tutorial. Sorry for the long delay between step 3 and step 4, the MVP summit and some work related issue prevented me from working on the tutorial during the last weeks. In our first,  second and third tutorial steps we implemented some very simple applications, just to understand the basic structure of a Silverlight for Windows Embedded application, learn how to handle events and how to operate on images. In this third step our sample application will be slightly more complicated, to introduce two new topics: list boxes and custom control. We will also learn how to create controls at runtime. I choose to explain those topics together and provide a sample a bit more complicated than usual just to start to give the feeling of how a “real” Silverlight for Windows Embedded application is organized. As usual we can start using Expression Blend to define our main page. In this case we will have a listbox and a textblock. Here’s the XAML code: <UserControl xmlns="http://schemas.microsoft.com/winfx/2006/xaml/presentation" xmlns:x="http://schemas.microsoft.com/winfx/2006/xaml" x:Class="ListDemo.Page" Width="640" Height="480" x:Name="ListPage" xmlns:ListDemo="clr-namespace:ListDemo">   <Grid x:Name="LayoutRoot" Background="White"> <ListBox Margin="19,57,19,66" x:Name="FileList" SelectionChanged="Filelist_SelectionChanged"/> <TextBlock Height="35" Margin="19,8,19,0" VerticalAlignment="Top" TextWrapping="Wrap" x:Name="CurrentDir" Text="TextBlock" FontSize="20"/> </Grid> </UserControl> In our listbox we will load a list of directories, starting from the filesystem root (there are no drives in Windows CE, the filesystem has a single root named “\”). When the user clicks on an item inside the list, the corresponding directory path will be displayed in the TextBlock object and the subdirectories of the selected branch will be shown inside the list. As you can see we declared an event handler for the SelectionChanged event of our listbox. We also used a different font size for the TextBlock, to make it more readable. XAML and Expression Blend allow you to customize your UI pretty heavily, experiment with the tools and discover how you can completely change the aspect of your application without changing a single line of code! Inside our ListBox we want to insert the directory presenting a nice icon and their name, just like you are used to see them inside Windows 7 file explorer, for example. To get this we will define a user control. This is a custom object that will behave like “regular” Silverlight for Windows Embedded objects inside our application. First of all we have to define the look of our custom control, named DirectoryItem, using XAML: <UserControl xmlns="http://schemas.microsoft.com/winfx/2006/xaml/presentation" xmlns:x="http://schemas.microsoft.com/winfx/2006/xaml" xmlns:d="http://schemas.microsoft.com/expression/blend/2008" xmlns:mc="http://schemas.openxmlformats.org/markup-compatibility/2006" mc:Ignorable="d" x:Class="ListDemo.DirectoryItem" Width="500" Height="80">   <StackPanel x:Name="LayoutRoot" Orientation="Horizontal"> <Canvas Width="31.6667" Height="45.9583" Margin="10,10,10,10" RenderTransformOrigin="0.5,0.5"> <Canvas.RenderTransform> <TransformGroup> <ScaleTransform/> <SkewTransform/> <RotateTransform Angle="-31.27"/> <TranslateTransform/> </TransformGroup> </Canvas.RenderTransform> <Rectangle Width="31.6667" Height="45.8414" Canvas.Left="0" Canvas.Top="0.116943" Stretch="Fill"> <Rectangle.Fill> <LinearGradientBrush StartPoint="0.142631,0.75344" EndPoint="1.01886,0.75344"> <LinearGradientBrush.RelativeTransform> <TransformGroup> <SkewTransform CenterX="0.142631" CenterY="0.75344" AngleX="19.3128" AngleY="0"/> <RotateTransform CenterX="0.142631" CenterY="0.75344" Angle="-35.3436"/> </TransformGroup> </LinearGradientBrush.RelativeTransform> <LinearGradientBrush.GradientStops> <GradientStop Color="#FF7B6802" Offset="0"/> <GradientStop Color="#FFF3D42C" Offset="1"/> </LinearGradientBrush.GradientStops> </LinearGradientBrush> </Rectangle.Fill> </Rectangle> <Rectangle Width="29.8441" Height="43.1517" Canvas.Left="0.569519" Canvas.Top="1.05249" Stretch="Fill"> <Rectangle.Fill> <LinearGradientBrush StartPoint="0.142632,0.753441" EndPoint="1.01886,0.753441"> <LinearGradientBrush.RelativeTransform> <TransformGroup> <SkewTransform CenterX="0.142632" CenterY="0.753441" AngleX="19.3127" AngleY="0"/> <RotateTransform CenterX="0.142632" CenterY="0.753441" Angle="-35.3437"/> </TransformGroup> </LinearGradientBrush.RelativeTransform> <LinearGradientBrush.GradientStops> <GradientStop Color="#FFCDCDCD" Offset="0.0833333"/> <GradientStop Color="#FFFFFFFF" Offset="1"/> </LinearGradientBrush.GradientStops> </LinearGradientBrush> </Rectangle.Fill> </Rectangle> <Rectangle Width="29.8441" Height="43.1517" Canvas.Left="0.455627" Canvas.Top="2.28036" Stretch="Fill"> <Rectangle.Fill> <LinearGradientBrush StartPoint="0.142631,0.75344" EndPoint="1.01886,0.75344"> <LinearGradientBrush.RelativeTransform> <TransformGroup> <SkewTransform CenterX="0.142631" CenterY="0.75344" AngleX="19.3128" AngleY="0"/> <RotateTransform CenterX="0.142631" CenterY="0.75344" Angle="-35.3436"/> </TransformGroup> </LinearGradientBrush.RelativeTransform> <LinearGradientBrush.GradientStops> <GradientStop Color="#FFCDCDCD" Offset="0.0833333"/> <GradientStop Color="#FFFFFFFF" Offset="1"/> </LinearGradientBrush.GradientStops> </LinearGradientBrush> </Rectangle.Fill> </Rectangle> <Rectangle Width="29.8441" Height="43.1517" Canvas.Left="0.455627" Canvas.Top="1.34485" Stretch="Fill"> <Rectangle.Fill> <LinearGradientBrush StartPoint="0.142631,0.75344" EndPoint="1.01886,0.75344"> <LinearGradientBrush.RelativeTransform> <TransformGroup> <SkewTransform CenterX="0.142631" CenterY="0.75344" AngleX="19.3128" AngleY="0"/> <RotateTransform CenterX="0.142631" CenterY="0.75344" Angle="-35.3436"/> </TransformGroup> </LinearGradientBrush.RelativeTransform> <LinearGradientBrush.GradientStops> <GradientStop Color="#FFCDCDCD" Offset="0.0833333"/> <GradientStop Color="#FFFFFFFF" Offset="1"/> </LinearGradientBrush.GradientStops> </LinearGradientBrush> </Rectangle.Fill> </Rectangle> <Rectangle Width="26.4269" Height="45.8414" Canvas.Left="0.227798" Canvas.Top="0" Stretch="Fill"> <Rectangle.Fill> <LinearGradientBrush StartPoint="0.142631,0.75344" EndPoint="1.01886,0.75344"> <LinearGradientBrush.RelativeTransform> <TransformGroup> <SkewTransform CenterX="0.142631" CenterY="0.75344" AngleX="19.3127" AngleY="0"/> <RotateTransform CenterX="0.142631" CenterY="0.75344" Angle="-35.3436"/> </TransformGroup> </LinearGradientBrush.RelativeTransform> <LinearGradientBrush.GradientStops> <GradientStop Color="#FF7B6802" Offset="0"/> <GradientStop Color="#FFF3D42C" Offset="1"/> </LinearGradientBrush.GradientStops> </LinearGradientBrush> </Rectangle.Fill> </Rectangle> <Rectangle Width="1.25301" Height="45.8414" Canvas.Left="1.70862" Canvas.Top="0.116943" Stretch="Fill" Fill="#FFEBFF07"/> </Canvas> <TextBlock Height="80" x:Name="Name" Width="448" TextWrapping="Wrap" VerticalAlignment="Center" FontSize="24" Text="Directory"/> </StackPanel> </UserControl> As you can see, this XAML contains many graphic elements. Those elements are used to design the folder icon. The original drawing has been designed in Expression Design and then exported as XAML. In Silverlight for Windows Embedded you can use vector images. This means that your images will look good even when scaled or rotated. In our DirectoryItem custom control we have a TextBlock named Name, that will be used to display….(suspense)…. the directory name (I’m too lazy to invent fancy names for controls, and using “boring” intuitive names will make code more readable, I hope!). Now that we have some XAML code, we may execute XAML2CPP to generate part of the aplication code for us. We should then add references to our XAML2CPP generated resource file and include in our code and add a reference to the XAML runtime library to our sources file (you can follow the instruction of the first tutorial step to do that), To generate the code used in this tutorial you need XAML2CPP ver 1.0.1.0, that is downloadable here: http://geekswithblogs.net/WindowsEmbeddedCookbook/archive/2010/03/08/xaml2cpp-1.0.1.0.aspx We can now create our usual simple Win32 application inside Platform Builder, using the same step described in the first chapter of this tutorial (http://geekswithblogs.net/WindowsEmbeddedCookbook/archive/2009/10/01/silverlight-for-embedded-tutorial.aspx). We can declare a class for our main page, deriving it from the template that XAML2CPP generated for us: class ListPage : public TListPage<ListPage> { ... } We will see the ListPage class code in a short time, but before we will see the code of our DirectoryItem user control. This object will be used to populate our list, one item for each directory. To declare a user control things are a bit more complicated (but also in this case XAML2CPP will write most of the “boilerplate” code for use. To interact with a user control you should declare an interface. An interface defines the functions of a user control that can be called inside the application code. Our custom control is currently quite simple and we just need some member functions to store and retrieve a full pathname inside our control. The control will display just the last part of the path inside the control. An interface is declared as a C++ class that has only abstract virtual members. It should also have an UUID associated with it. UUID means Universal Unique IDentifier and it’s a 128 bit number that will identify our interface without the need of specifying its fully qualified name. UUIDs are used to identify COM interfaces and, as we discovered in chapter one, Silverlight for Windows Embedded is based on COM or, at least, provides a COM-like Application Programming Interface (API). Here’s the declaration of the DirectoryItem interface: class __declspec(novtable,uuid("{D38C66E5-2725-4111-B422-D75B32AA8702}")) IDirectoryItem : public IXRCustomUserControl { public:   virtual HRESULT SetFullPath(BSTR fullpath) = 0; virtual HRESULT GetFullPath(BSTR* retval) = 0; }; The interface is derived from IXRCustomControl, this will allow us to add our object to a XAML tree. It declares the two functions needed to set and get the full path, but don’t implement them. Implementation will be done inside the control class. The interface only defines the functions of our control class that are accessible from the outside. It’s a sort of “contract” between our control and the applications that will use it. We must support what’s inside the contract and the application code should know nothing else about our own control. To reference our interface we will use the UUID, to make code more readable we can declare a #define in this way: #define IID_IDirectoryItem __uuidof(IDirectoryItem) Silverlight for Windows Embedded objects (like COM objects) use a reference counting mechanism to handle object destruction. Every time you store a pointer to an object you should call its AddRef function and every time you no longer need that pointer you should call Release. The object keeps an internal counter, incremented for each AddRef and decremented on Release. When the counter reaches 0, the object is destroyed. Managing reference counting in our code can be quite complicated and, since we are lazy (I am, at least!), we will use a great feature of Silverlight for Windows Embedded: smart pointers.A smart pointer can be connected to a Silverlight for Windows Embedded object and manages its reference counting. To declare a smart pointer we must use the XRPtr template: typedef XRPtr<IDirectoryItem> IDirectoryItemPtr; Now that we have defined our interface, it’s time to implement our user control class. XAML2CPP has implemented a class for us, and we have only to derive our class from it, defining the main class and interface of our new custom control: class DirectoryItem : public DirectoryItemUserControlRegister<DirectoryItem,IDirectoryItem> { ... } XAML2CPP has generated some code for us to support the user control, we don’t have to mind too much about that code, since it will be generated (or written by hand, if you like) always in the same way, for every user control. But knowing how does this works “under the hood” is still useful to understand the architecture of Silverlight for Windows Embedded. Our base class declaration is a bit more complex than the one we used for a simple page in the previous chapters: template <class A,class B> class DirectoryItemUserControlRegister : public XRCustomUserControlImpl<A,B>,public TDirectoryItem<A,XAML2CPPUserControl> { ... } This class derives from the XAML2CPP generated template class, like the ListPage class, but it uses XAML2CPPUserControl for the implementation of some features. This class shares the same ancestor of XAML2CPPPage (base class for “regular” XAML pages), XAML2CPPBase, implements binding of member variables and event handlers but, instead of loading and creating its own XAML tree, it attaches to an existing one. The XAML tree (and UI) of our custom control is created and loaded by the XRCustomUserControlImpl class. This class is part of the Silverlight for Windows Embedded framework and implements most of the functions needed to build-up a custom control in Silverlight (the guys that developed Silverlight for Windows Embedded seem to care about lazy programmers!). We have just to initialize it, providing our class (DirectoryItem) and interface (IDirectoryItem). Our user control class has also a static member: protected:   static HINSTANCE hInstance; This is used to store the HINSTANCE of the modules that contain our user control class. I don’t like this implementation, but I can’t find a better one, so if somebody has good ideas about how to handle the HINSTANCE object, I’ll be happy to hear suggestions! It also implements two static members required by XRCustomUserControlImpl. The first one is used to load the XAML UI of our custom control: static HRESULT GetXamlSource(XRXamlSource* pXamlSource) { pXamlSource->SetResource(hInstance,TEXT("XAML"),IDR_XAML_DirectoryItem); return S_OK; }   It initializes a XRXamlSource object, connecting it to the XAML resource that XAML2CPP has included in our resource script. The other method is used to register our custom control, allowing Silverlight for Windows Embedded to create it when it load some XAML or when an application creates a new control at runtime (more about this later): static HRESULT Register() { return XRCustomUserControlImpl<A,B>::Register(__uuidof(B), L"DirectoryItem", L"clr-namespace:DirectoryItemNamespace"); } To register our control we should provide its interface UUID, the name of the corresponding element in the XAML tree and its current namespace (namespaces compatible with Silverlight must use the “clr-namespace” prefix. We may also register additional properties for our objects, allowing them to be loaded and saved inside XAML. In this case we have no permanent properties and the Register method will just register our control. An additional static method is implemented to allow easy registration of our custom control inside our application WinMain function: static HRESULT RegisterUserControl(HINSTANCE hInstance) { DirectoryItemUserControlRegister::hInstance=hInstance; return DirectoryItemUserControlRegister<A,B>::Register(); } Now our control is registered and we will be able to create it using the Silverlight for Windows Embedded runtime functions. But we need to bind our members and event handlers to have them available like we are used to do for other XAML2CPP generated objects. To bind events and members we need to implement the On_Loaded function: virtual HRESULT OnLoaded(__in IXRDependencyObject* pRoot) { HRESULT retcode; IXRApplicationPtr app; if (FAILED(retcode=GetXRApplicationInstance(&app))) return retcode; return ((A*)this)->Init(pRoot,hInstance,app); } This function will call the XAML2CPPUserControl::Init member that will connect the “root” member with the XAML sub tree that has been created for our control and then calls BindObjects and BindEvents to bind members and events to our code. Now we can go back to our application code (the code that you’ll have to actually write) to see the contents of our DirectoryItem class: class DirectoryItem : public DirectoryItemUserControlRegister<DirectoryItem,IDirectoryItem> { protected:   WCHAR fullpath[_MAX_PATH+1];   public:   DirectoryItem() { *fullpath=0; }   virtual HRESULT SetFullPath(BSTR fullpath) { wcscpy_s(this->fullpath,fullpath);   WCHAR* p=fullpath;   for(WCHAR*q=wcsstr(p,L"\\");q;p=q+1,q=wcsstr(p,L"\\")) ;   Name->SetText(p); return S_OK; }   virtual HRESULT GetFullPath(BSTR* retval) { *retval=SysAllocString(fullpath); return S_OK; } }; It’s pretty easy and contains a fullpath member (used to store that path of the directory connected with the user control) and the implementation of the two interface members that can be used to set and retrieve the path. The SetFullPath member parses the full path and displays just the last branch directory name inside the “Name” TextBlock object. As you can see, implementing a user control in Silverlight for Windows Embedded is not too complex and using XAML also for the UI of the control allows us to re-use the same mechanisms that we learnt and used in the previous steps of our tutorial. Now let’s see how the main page is managed by the ListPage class. class ListPage : public TListPage<ListPage> { protected:   // current path TCHAR curpath[_MAX_PATH+1]; It has a member named “curpath” that is used to store the current directory. It’s initialized inside the constructor: ListPage() { *curpath=0; } And it’s value is displayed inside the “CurrentDir” TextBlock inside the initialization function: virtual HRESULT Init(HINSTANCE hInstance,IXRApplication* app) { HRESULT retcode;   if (FAILED(retcode=TListPage<ListPage>::Init(hInstance,app))) return retcode;   CurrentDir->SetText(L"\\"); return S_OK; } The FillFileList function is used to enumerate subdirectories of the current dir and add entries for each one inside the list box that fills most of the client area of our main page: HRESULT FillFileList() { HRESULT retcode; IXRItemCollectionPtr items; IXRApplicationPtr app;   if (FAILED(retcode=GetXRApplicationInstance(&app))) return retcode; // retrieves the items contained in the listbox if (FAILED(retcode=FileList->GetItems(&items))) return retcode;   // clears the list if (FAILED(retcode=items->Clear())) return retcode;   // enumerates files and directory in the current path WCHAR filemask[_MAX_PATH+1];   wcscpy_s(filemask,curpath); wcscat_s(filemask,L"\\*.*");   WIN32_FIND_DATA finddata; HANDLE findhandle;   findhandle=FindFirstFile(filemask,&finddata);   // the directory is empty? if (findhandle==INVALID_HANDLE_VALUE) return S_OK;   do { if (finddata.dwFileAttributes&=FILE_ATTRIBUTE_DIRECTORY) { IXRListBoxItemPtr listboxitem;   // add a new item to the listbox if (FAILED(retcode=app->CreateObject(IID_IXRListBoxItem,&listboxitem))) { FindClose(findhandle); return retcode; }   if (FAILED(retcode=items->Add(listboxitem,NULL))) { FindClose(findhandle); return retcode; }   IDirectoryItemPtr directoryitem;   if (FAILED(retcode=app->CreateObject(IID_IDirectoryItem,&directoryitem))) { FindClose(findhandle); return retcode; }   WCHAR fullpath[_MAX_PATH+1];   wcscpy_s(fullpath,curpath); wcscat_s(fullpath,L"\\"); wcscat_s(fullpath,finddata.cFileName);   if (FAILED(retcode=directoryitem->SetFullPath(fullpath))) { FindClose(findhandle); return retcode; }   XAML2CPPXRValue value((IXRDependencyObject*)directoryitem);   if (FAILED(retcode=listboxitem->SetContent(&value))) { FindClose(findhandle); return retcode; } } } while (FindNextFile(findhandle,&finddata));   FindClose(findhandle); return S_OK; } This functions retrieve a pointer to the collection of the items contained in the directory listbox. The IXRItemCollection interface is used by listboxes and comboboxes and allow you to clear the list (using Clear(), as our function does at the beginning) and change its contents by adding and removing elements. This function uses the FindFirstFile/FindNextFile functions to enumerate all the objects inside our current directory and for each subdirectory creates a IXRListBoxItem object. You can insert any kind of control inside a list box, you don’t need a IXRListBoxItem, but using it will allow you to handle the selected state of an item, highlighting it inside the list. The function creates a list box item using the CreateObject function of XRApplication. The same function is then used to create an instance of our custom control. The function returns a pointer to the control IDirectoryItem interface and we can use it to store the directory full path inside the object and add it as content of the IXRListBox item object, adding it to the listbox contents. The listbox generates an event (SelectionChanged) each time the user clicks on one of the items contained in the listbox. We implement an event handler for that event and use it to change our current directory and repopulate the listbox. The current directory full path will be displayed in the TextBlock: HRESULT Filelist_SelectionChanged(IXRDependencyObject* source,XRSelectionChangedEventArgs* args) { HRESULT retcode;   IXRListBoxItemPtr listboxitem;   if (!args->pAddedItem) return S_OK;   if (FAILED(retcode=args->pAddedItem->QueryInterface(IID_IXRListBoxItem,(void**)&listboxitem))) return retcode;   XRValue content; if (FAILED(retcode=listboxitem->GetContent(&content))) return retcode;   if (content.vType!=VTYPE_OBJECT) return E_FAIL;   IDirectoryItemPtr directoryitem;   if (FAILED(retcode=content.pObjectVal->QueryInterface(IID_IDirectoryItem,(void**)&directoryitem))) return retcode;   content.pObjectVal->Release(); content.pObjectVal=NULL;   BSTR fullpath=NULL;   if (FAILED(retcode=directoryitem->GetFullPath(&fullpath))) return retcode;   CurrentDir->SetText(fullpath);   wcscpy_s(curpath,fullpath); FillFileList(); SysFreeString(fullpath);     return S_OK; } }; The function uses the pAddedItem member of the XRSelectionChangedEventArgs object to retrieve the currently selected item, converts it to a IXRListBoxItem interface using QueryInterface, and then retrives its contents (IDirectoryItem object). Using the GetFullPath method we can get the full path of our selected directory and assing it to the curdir member. A call to FillFileList will update the listbox contents, displaying the list of subdirectories of the selected folder. To build our sample we just need to add code to our WinMain function: int WINAPI WinMain(HINSTANCE hInstance, HINSTANCE hPrevInstance, LPTSTR lpCmdLine, int nCmdShow) { if (!XamlRuntimeInitialize()) return -1;   HRESULT retcode;   IXRApplicationPtr app; if (FAILED(retcode=GetXRApplicationInstance(&app))) return -1;   if (FAILED(retcode=DirectoryItem::RegisterUserControl(hInstance))) return retcode;   ListPage page;   if (FAILED(page.Init(hInstance,app))) return -1;   page.FillFileList();   UINT exitcode;   if (FAILED(page.GetVisualHost()->StartDialog(&exitcode))) return -1;   return 0; } This code is very similar to the one of the WinMains of our previous samples. The main differences are that we register our custom control (you should do that as soon as you have initialized the XAML runtime) and call FillFileList after the initialization of our ListPage object to load the contents of the root folder of our device inside the listbox. As usual you can download the full sample source code from here: http://cid-9b7b0aefe3514dc5.skydrive.live.com/self.aspx/.Public/ListBoxTest.zip

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  • Smart Help with UPK

    - by [email protected]
    A short lesson on how awesome Smart Help is. In Oracle UPK speak, there are targeted and non-targeted applications. Targeted applications are Oracle EBS, PeopleSoft, Siebel, JD Edwards, SAP and a few others. Non-targeted applications are either custom built or other third party off the shelf applications. For most targeted applications you'll see better object recognition (during recording) and also Help Integration for that application. Help integration means that someone technical modifies the help link in your application to call up the UPK content that has been created. If you have seen this presented before, this is usually where the term context sensitive help is mentioned and the Do It mode shows off. The fact that UPK builds context sensitive help for its targeted applications automatically is awesome enough, but there is a whole new world out there and it's called "custom and\or third party apps." For the purposes of Smart Help and this discussion, I'm talking about the browser based applications. How does UPK support these apps? It used to be that you had to have your vendor try to modify the Help link to point to UPK or if your company had control over the applications configuration menus, then you get someone on your team to modify this for you. But as you start to use UPK for more than one, two or three applications, the administration of this starts to become daunting. Multiple administrators, multiple player packages, multiple call points, multiple break points, help doesn't always work the same way for every application (picture the black white infomercial with an IT person trying to configure a bunch of wires or something funny like that). Introducing Smart Help! (in color of course, new IT person, probably wearing a blue shirt and smiling). Smart help eliminates the need to configure multiple browser help integration points, and adds a icon to the users browser itself. You're using your browser to read this now correct? Look up at the icons on your browser, you have the home link icon, print icon, maybe an RSS feed icon. Smart Help is icon that gets added to the users browser just like the others. When you click it, it first recognizes which application you're in and then finds the UPK created material for you and returns the best possible match, for (hold on to your seat now) both targeted and non-targeted applications (browser based applications). But wait, there's more. It does this automatically! You don't have to do anything! All you have to do is record content, UPK and Smart Help do the rest! This technology is not new. There are customers out there today that use this for as many as six applications! The real hero here is SMART MATCH. Smart match is the technology that's used to determine which application you're in and where you are when you click on Smart Help. We'll save that for a one-on-one conversation. Like most other awesome features of UPK, it ships with the product. All you have to do is turn it on. To learn more about Smart Help, Smart Match, Targeted and Non-Targeted applications, contact your UPK Sales Consultant or me directly at [email protected]

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  • Great ADF Content at Collaborate 12

    - by Shay Shmeltzer
    If you are attending the Collaborate 12 conference this month in Las Vegas and you are interested in Oracle ADF you are going to be very busy. There are more than 20 sessions covering ADF and a special Wednesday ADF Enterprise Methodology Group event focused on ADF. Session range from how to get started to deep technical dives and real world war stories of customers and their implementations. Also don't forget to drop by the Oracle ADF booth at the Oracle Demoground and say hello. Here is a quick list of session that list ADF as a keyword in their content: Sun. Apr. 22 9613 A Fusion Approach to Building Unified and Scalable Applications With Rich User Experience 1:00 pm - 2:00 pm Mon. Apr. 23 669 Fusion DBA Boot Camp: Tailoring Your Application to Customer Needs in a Upgrade-safe Way - Support in ADF and Fusion Apps 9:45 am - 10:45 am Mon. Apr. 23 438 Oracle Fusion Applications Security 9:45 am - 10:45 am Mon. Apr. 23 176 How to get started with Oracle ADF 12:15 pm - 12:45 pm Mon. Apr. 23 330 Fusion DBA Boot Camp: Implementing Self-Service Portals for Partners/Distributors Using EBS/WebCenter/Fusion Technologies 1:15 pm - 2:15 pm Mon. Apr. 23 288 Working with Portlets in ADF and Webcenter 2:30 pm - 3:30 pm Tue. Apr. 24 503 Who’s Converting My Portal? 2:00 pm - 3:00 pm Tue. Apr. 24 9370 Coexistence of Oracle E-Business Suite and Oracle Fusion Applications: Platform Perspective 2:00 pm - 3:00 pm Wed. Apr. 25 647 Developing Custom BI Solutions - OBIEE vs. Oracle Application Development Framework (ADF) 9:30 am - 10:30 am Wed. Apr. 25 173 ADF: A Path to the Future for Dinosaur Nerds 11:00 am - 12:00 pm Wed. Apr. 25 581 How Will You Build Your Next System? 11:00 am - 12:00 pm Wed. Apr. 25 10351 Integrating CRM On Demand With the E-Business Suite to Supercharge Your Sales Team 1:00 pm - 2:00 pm Wed. Apr. 25 9348 Mobile,ADF, Coherence and Live Data Streaming? A Herbalife Case Study 1:00 pm - 2:00 pm Wed. Apr. 25 566 Getting Started with ADF 1:00 pm - 2:00 pm Wed. Apr. 25 775 WebCenter Portal Template Design and Development Best Practices 1:00 pm - 2:00 pm Wed. Apr. 25 791 Surfacing Oracle Social Network into Your Business Applications 1:00 pm - 2:00 pm Wed. Apr. 25 9407 The Latest Oracle E-Business Suite Release User Interface and Usability Enhancements 1:00 pm - 2:00 pm Wed. Apr. 25 100080 Extending JD Edwards with Oracle ADF and Oracle SOA Suite 3:00 pm - 4:00 pm Wed. Apr. 25 172 JDeveloper ADF and the Oracle database – friends not foes 3:00 pm - 4:00 pm Wed. Apr. 25 595 Achieving Real-Time Social Collaboration in WebCenter 11g 3:00 pm - 4:00 pm Wed. Apr. 25 164 ADF + Faces: Do I Have to Write ANY Java code? 4:15 pm - 5:15 pm Thu. Apr. 26 257 Mobile App Development with Oracle ADF Mobile: develop once and for all 8:30 am - 9:30 am Thu. Apr. 26 177 Understanding Oracle ADF and its role in Oracle Fusion Middleware 9:45 am - 10:45 am Thu. Apr. 26 523 Making Next-Generation Mobile Apps With The Latest ADF Mobile Tools 9:45 am - 10:45 am Thu. Apr. 26 356 ADF Integration with WebCenter Content 11:00 am - 12:00 pm

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  • Using GMail's SMTP and IMAP servers in Notification Mailer

    - by Saroja Kandepuneni
    Overview GMail offers free, reliable, popular SMTP and IMAP services, because of which many people are interested to use it. GMail can be used when there are no in-house SMTP/IMAP servers for testing or debugging purposes. This blog explains how to install GMail SSL certificate in Concurrent Tier, testing the connection using a standalone program, running Mailer diagnostics and configuring GMail IMAP and SMTP servers for Workflow Notification Mailer Inbound and Outbound connections. GMail servers configuration SMTP server Host Name  smtp.gmail.com SSL Port  465 TLS/SSL required  Yes User Name  Your full email address (including @gmail.com or @your_domain.com) Password  Your gmail passwor  IMAP server  Host Name imap.gmail.com  SSL Port 993 TLS/SSL Required Yes  User Name  Your full email address (including @gmail.com or @your_domain.com)  Password Your gmail password GMail SSL Certificate Installation The following is the procedure to install the GMail SSL certificate Copy the below GMail SSL certificate to a file eg: gmail.cer -----BEGIN CERTIFICATE-----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-----END CERTIFICATE----- Install the SSL certificate into the default JRE location or any other location using below command Installing into a dfeault JRE location in EBS instance         # keytool -import -trustcacerts -keystore $AF_JRE_TOP/lib/security/cacerts  -storepass changeit -alias gmail-lnx_chainnedcert -file gmail.cer Install into a custom location         # keytool -import -trustcacerts -keystore <customLocation>  -storepass changeit -alias gmail-lnx_chainnedcert -file gmail.cer       <customLocation> -- directory in instance where the certificate need to be installed After running the above command you can see the following response         Trust this certificate? [no]:  yes        Certificate was added to keystore Running Mailer Command Line Diagnostics Run Mailer command line diagnostics from conccurrent tier where Mailer is running, to check the IMAP connection using the below command $AFJVAPRG -classpath $AF_CLASSPATH -Dprotocol=imap -Ddbcfile=$FND_SECURE/$TWO_TASK.dbc -Dserver=imap.gmail.com -Dport=993 -Dssl=Y -Dtruststore=$AF_JRE_TOP/lib/security/cacerts -Daccount=<gmail username> -Dpassword=<password> -Dconnect_timeout=120 -Ddebug=Y -Dlogfile=GmailImapTest.log -DdebugMailSession=Y oracle.apps.fnd.wf.mailer.Mailer Run Mailer command line diagnostics from concurrent tier where Mailer is running, to check the SMTP connection using the below command   $AFJVAPRG -classpath $AF_CLASSPATH -Dprotocol=smtp -Ddbcfile=$FND_SECURE/$TWO_TASK.dbc -Dserver=smtp.gmail.com -Dport=465 -Dssl=Y -Dtruststore=$AF_JRE_TOP/lib/security/cacerts -Daccount=<gmail username> -Dpassword=<password> -Dconnect_timeout=120 -Ddebug=Y -Dlogfile=GmailSmtpTest.log -DdebugMailSession=Y oracle.apps.fnd.wf.mailer.Mailer Standalone program to verify the IMAP connection Run the below standalone program from the concurrent tier node where Mailer is running to verify the connection with GMail IMAP server. It connects to the Gmail IMAP server with the given GMail user name and password and lists all the folders that exist in that account. If the Gmail IMAP server is not working for the  Mailer check whether the PROCESSED and DISCARD folders exist for the GMail account, if not create manually by logging into GMail account.Sample program to test GMail IMAP connection  The standalone program can be run as below  $java GmailIMAPTest GmailUsername GMailUserPassword            Standalone program to verify the SMTP connection Run the below standalone program from the concurrent tier node where Mailer is running to verify the connection with GMail SMTP server. It connects to the GMail SMTP server by authenticating with the given user name and password  and sends a test email message to the give recipient user email address. Sample program to test GMail SMTP connection The standalone program can be run as below  $java GmailSMTPTest GmailUsername gMailPassword recipientEmailAddress    Warnings As gmail.com is an external domain, the Mailer concurrent tier should allow the connection with GMail server Please keep in mind when using it for corporate facilities, that the e-mail data would be stored outside the corporate network

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  • UPK Hands-on Labs at OHUG

    - by Karen Rihs
    Going to OHUG, June 18-22? Be sure to attend one or more UPK hands-on labs! Choose from Basic, Advanced, What's New, and Prebuilt Content!   Oracle User Productivity Kit 11.1 Workshop – Basic Stephen Armbruster, Oracle Corporation June 19, 2012, 11:00 a.m. – 12:00 p.m. June 20, 2012, 4:30 – 5:30 p.m. The User Productivity Kit (UPK) is a comprehensive, cost-effective, customizable solution that helps your organization quickly create the critical documentation, training, and support materials needed to drive project team and user productivity throughout the lifecycle of your software. The User Productivity Kit provides system process documentation, user acceptance test scripts, comprehensive instructor-led training materials, web-based training materials, role-based performance support, and complete documentation. Also provided is the UPK Developer, which serves as a single-source development and customization tool to enable rapid content creation and customization. The User Productivity Kit delivers: Business process documentation for fit-gap analysis - providing time and cost savings that jump-start your implementation or upgrade User Acceptance test scripts to help test applications prior to go-live State-of-the-art instructional design tools to rapidly build and tailor documentation, instructor-led training materials, and web-based training to fit organizational needs Live-application performance support with transactional and procedural information to maximize user efficiency. By registering for this hands-on UPK workshop, participants will use UPK to build an application job aid and simulation that can be used as performance support for the application. But hurry, space is limited! Oracle User Productivity Kit 11.1 Workshop – Advanced Stephen Armbruster, Oracle Corporation June 20, 2012, 1:30 – 2:30 p.m. This special workshop is for those already familiar with UPK and will cover advanced concepts. In this workshop, you will gain an in-depth knowledge of working with the UPK Developer. Following this workshop, you will be able to: Create publishing categories Add a logo to a publishing project Publish using the newly created category Configure your own library view Manage topic history in a multi-user environment Oracle User Productivity Kit 11.1 Workshop – What’s NEW! Stephen Armbruster, Oracle Corporation June 19, 2012, 1:30 – 2:30 p.m. June 21, 2012, 1:00 – 2:00 p.m. This special workshop is for those already familiar with UPK and will focus on the new features included in the latest version 11.1. In this workshop, you will review most of the new features included in the UPK Developer. Oracle User Productivity Kit 11.1 Workshop – Prebuilt Content Stephen Armbruster, Oracle Corporation June 19, 2012, 4:30 – 5:30 p.m. June 21, 2012, 2:15 – 3:15 p.m. This special workshop is for those already familiar with UPK and will focus on the latest version 11.1. At the end of this workshop, you will be able to demonstrate how to: Import prebuilt content Modify content frames Add a decision frame Translate a topic into Spanish Stephen Armbruster is a principal sales consultant, specializing in HCM and UPK applications for Oracle over the past twelve years. In addition to his current role, he serves as an ambassador for the Fusion User Experience (UX) team and is tasked with evangelizing the UX for end users across all Oracle brands (Fusion, PSFT, JDE, and EBS).  He is also a trusted advisor to Oracle’s Product Management teams related to Learning Management Systems (LMS). Prior to joining Oracle, he was an instructor as well as an instructional technologist working in the medical diagnostics, high tech, and information management industries. As an expert in both LMS and UPK, he regularly speaks at Oracle conferences including Oracle OpenWorld and OHUG on topics that span using Oracle solutions to accomplish employee training, certification, and user adoption. His presentations are both entertaining and engaging.

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  • SOA Community Newsletter October 2013

    - by JuergenKress
    Dear SOA & BPM Partner Community member, Our October newsletter edition focuses on Oracle OpenWorld 2013, highlights, keynotes and all presentations. Thanks to all partners who made the conference a huge success. If you could not come to San Francisco you will find all the details within this newsletter. As the newsletter edition contains a lot of content thus we have three sections - SOA, BPM & ACM, and AppAdvantage & UX. Make sure you share your content with the community, best via twitter @soacommunity #soacommunity! What is new in SOA Suite 12c? At OOW the product management team demonstrated some of the key features of the upcoming version. The important SOA topics are mobile integration and cloud integration - make sure you re-use your existing SOA platform! Bruce Tierney showcased the Agilent mobile integration and you try the new Mobile Order Management for EBS GSE Demo using middleware technology. On cloud integration the product management team presented several OOW sessions and published two whitepapers. As SOA becomes mature the awareness for SOA Governance continues to raise, Introducing Oracle Enterprise Repository Express Workflows and watch Luis Weir: Challenges to Implementing SOA Governance. Thanks to Ronald for the SOA Made Simple | Introduction to SOA series, the next article in the Industrial SOA series is SOA and User Interfaces (UI). Have you achieved successful BPM implementation? Nominate your customer references for the Gartner Business Process Management Excellence Awards 2014. Do you want to showcase the latest BPM Suite? Make sure you use the hosted BPM PS6 (11.1.1.7) demo. Do you want to become an expert in BPM Suite? Attend one of our BPM Bootcamps in Germany, Netherland, Spain or UK! If you can not make it – we offer plenty of on-demand content Advanced BPM Scenarios & BPM Architecture Topics & Process Modeling and Life Cycle & Adaptive Case Management & Smart Application Extensibility with Oracle Process Accelerators. I would also recommend to watch great introduction to Adaptive Case Management the on-demand webcast with Bruce Silver & Ajay Khanna. Thanks to Mark Foster from the A-team for the ACM article series & Leon Smiers for their blog posts. If you accomplished a SOA Suite or BPM Suite project and want to become a certified SOA or BPM expert, we are offering again free vouchers to become a certified SOA & BPM expert (limited to partners in Europe Middle East and Africa). Don't miss this opportunity and become Specialized! Best regards, Jürgen Kress To read the newsletter please visit http://tinyurl.com/soaNewsOctober2013 (OPN Account required) To become a member of the SOA Partner Community please register at http://www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Mix Forum Technorati Tags: newsletter,SOA Community newsletter,SOA Community,Oracle,OPN,Jürgen Kress

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  • Guest blog: A Closer Look at Oracle Price Analytics by Will Hutchinson

    - by Takin Babaei
    Overview:  Price Analytics helps companies understand how much of each sale goes into discounts, special terms, and allowances. This visibility lets sales management see the panoply of discounts and start seeing whether each discount drives desired behavior. In Price Analytics monitors parts of the quote-to-order process, tracking quotes, including the whole price waterfall and seeing which result in orders. The “price waterfall” shows all discounts between list price and “pocket price”. Pocket price is the final price the vendor puts in its pocket after all discounts are taken. The value proposition: Based on benchmarks from leading consultancies and companies I have talked to, where they have studied the effects of discounting and started enforcing what many of them call “discount discipline”, they find they can increase the pocket price by 0.8-3%. Yes, in today’s zero or negative inflation environment, one can, through better monitoring of discounts, collect what amounts to a price rise of a few percent. We are not talking about selling more product, merely about collecting a higher pocket price without decreasing quantities sold. Higher prices fall straight to the bottom line. The best reference I have ever found for understanding this phenomenon comes from an article from the September-October 1992 issue of Harvard Business Review called “Managing Price, Gaining Profit” by Michael Marn and Robert Rosiello of McKinsey & Co. They describe the outsized impact price management has on bottom line performance compared to selling more product or cutting variable or fixed costs. Price Analytics manages what Marn and Rosiello call “transaction pricing”, namely the prices of a given transaction, as opposed to what is on the price list or pricing according to the value received. They make the point that if the vendor does not manage the price waterfall, customers will, to the vendor’s detriment. It also discusses its findings that in companies it studied, there was no correlation between discount levels and any indication of customer value. I urge you to read this article. What Price Analytics does: Price analytics looks at quotes the company issues and tracks them until either the quote is accepted or rejected or it expires. There are prebuilt adapters for EBS and Siebel as well as a universal adapter. The target audience includes pricing analysts, product managers, sales managers, and VP’s of sales, marketing, finance, and sales operations. It tracks how effective discounts have been, the win rate on quotes, how well pricing policies have been followed, customer and product profitability, and customer performance against commitments. It has the concept of price waterfall, the deal lifecycle, and price segmentation built into the product. These help product and sales managers understand their pricing and its effectiveness on driving revenue and profit. They also help understand how terms are adhered to during negotiations. They also help people understand what segments exist and how well they are adhered to. To help your company increase its profits and revenues, I urge you to look at this product. If you have questions, please contact me. Will HutchinsonMaster Principal Sales Consultant – Analytics, Oracle Corp. Will Hutchinson has worked in the business intelligence and data warehousing for over 25 years. He started building data warehouses in 1986 at Metaphor, advancing to running Metaphor UK’s sales consulting area. He also worked in A.T. Kearney’s business intelligence practice for over four years, running projects and providing training to new consultants in the IT practice. He also worked at Informatica and then Siebel, before coming to Oracle with the Siebel acquisition. He became Master Principal Sales Consultant in 2009. He has worked on developing ROI and TCO models for business intelligence for over ten years. Mr. Hutchinson has a BS degree in Chemical Engineering from Princeton University and an MBA in Finance from the University of Chicago.

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  • Get More From Your Service Request

    - by Get Proactive Customer Adoption Team
    Leveraging Service Request Best Practices Use best practices to get there faster. In the daily conversations I have with customers, they sometimes express frustration over their Service Requests. They often feel powerless to make needed changes, so their sense of frustration grows. To help you avoid some of the frustration you might feel in dealing with your Service Requests (SR), here are a few pointers that come from our best practice discussions. Be proactive. If you can anticipate some of the questions that Support will ask, or the information they may need, try to provide this up front, when you log the SR. This could be output from the Remote Diagnostic Agent (RDA), if this is a database issue, or the output from another diagnostic tool, if you’re an EBS customer. Any information you can supply that helps us understand the situation better, helps us resolve the issue sooner. As you use some of these tools proactively, you might even find the solution to the problem before you log an SR! Be right. Make sure you have the correct severity level. Since you select the initial severity level, it’s easy to accept the default without considering how significant this may be. Business impact is the driving factor, so make sure you take a moment to select the severity level that is appropriate to the situation. Also, make sure you ask us to change the severity level, should the situation dictate. Be responsive! If this is an important issue to you, quickly follow up on any action plan submitted to you by Oracle Support. The support engineer assigned to your Service Request will be able to move the issue forward more aggressively when they have the needed information. This is crucial in resolving your issues in a timely manner. Be thorough. If there are five questions in the action plan, make sure you provide an answer for all five questions in one response, rather than trickling them in one at a time. This will allow the engineer to look at all of the information as a whole and to avoid multiple trips to your SR, saving valuable time and getting you a resolution sooner. Be your own advocate! You know your situation best; make sure Oracle Support understands both how and why this issue is important to you and your company. Use the escalation process if you're concerned that your SR isn't going the right direction, the right pace, or through the right person. Don't wait until you're frustrated and angry. An escalation is as simple as a quick conversation on the phone and can be amazingly effective in getting your issues back on track. The support manager you speak with is empowered to make any needed changes. Be our partner. You can make your support experience better. When your SR has been resolved, you may receive a survey request. This is intended to get your feedback about how your SR went and what we can do to improve your overall support experience. Oracle Support is here to help you. Our goal with any Service Request is to provide the best possible solution as quickly as possible. With your help, we’ll be able to do this with your Service Request too.  

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