Search Results

Search found 32439 results on 1298 pages for 'oracle service'.

Page 258/1298 | < Previous Page | 254 255 256 257 258 259 260 261 262 263 264 265  | Next Page >

• Windows Start Menu Not Staying on Top

  - by Jeff Rapp

  Hey everyone. I've had this problem since Windows Vista. I did a clean install with Windows 7 and hoped it would fix the problem. Also swapped out the video card just to rule out a strange driver issue. Here's what's happening. After running for some period of time (usually a few hours), the Start button/orb will loose it's "Chrome" and turn into a plain button that just says "Start." It will work fine for a while, but then the start menu will just stop showing. Additionally, when I hit Win+D to show the desktop, the entire taskbar completely disappears. I can get it back usually by moving/minimizing windows that may be overlapping where the start menu should show. Otherwise, it requires either a full reboot or I'll end up killing & restarting the explorer.exe process. I realize that this is a strange issue - I took a video of it http://www.youtube.com/watch?v=0B3WwT0uyr4 Thanks! --Edit-- Here's my HijackThis log: Logfile of Trend Micro HijackThis v2.0.3 (BETA) Scan saved at 4:19:00 PM, on 12/16/2009 Platform: Unknown Windows (WinNT 6.01.3504) MSIE: Internet Explorer v8.00 (8.00.7600.16385) Boot mode: Normal Running processes: C:\Program Files (x86)\Pantone\hueyPRO\hueyPROTray.exe C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\acrotray.exe C:\Program Files (x86)\iTunes\iTunesHelper.exe C:\Program Files (x86)\Java\jre6\bin\jusched.exe C:\Program Files (x86)\MagicDisc\MagicDisc.exe C:\Program Files (x86)\Trillian\trillian.exe C:\Program Files (x86)\Microsoft Visual Studio 9.0\Common7\IDE\devenv.exe C:\Program Files (x86)\Microsoft SQL Server\100\Tools\Binn\VSShell\Common7\IDE\Ssms.exe C:\Program Files (x86)\Microsoft Visual Studio 9.0\Common7\IDE\devenv.exe C:\Program Files (x86)\Microsoft Visual Studio 9.0\Common7\IDE\devenv.exe C:\Program Files (x86)\Microsoft Visual Studio 9.0\Common7\IDE\devenv.exe C:\Program Files (x86)\Common Files\Microsoft Shared\DevServer\9.0\WebDev.WebServer.EXE C:\Program Files (x86)\Notepad++\notepad++.exe C:\Program Files (x86)\Fiddler2\Fiddler.exe C:\Program Files (x86)\Microsoft Visual Studio 9.0\Common7\IDE\mspdbsrv.exe C:\Program Files (x86)\iTunes\iTunes.exe C:\Program Files (x86)\Adobe\Adobe Illustrator CS4\Support Files\Contents\Windows\Illustrator.exe C:\Program Files (x86)\ColorPic 4.1\ColorPic.exe C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrobat.exe C:\Program Files (x86)\Common Files\Microsoft Shared\Help 9\dexplore.exe C:\Program Files (x86)\Common Files\Microsoft Shared\Help 9\dexplore.exe C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE C:\Program Files (x86)\Microsoft Visual Studio 9.0\Common7\IDE\devenv.exe C:\Program Files (x86)\eBay\Blackthorne\bin\BT.exe C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE C:\Program Files (x86)\CamStudio\Recorder.exe C:\Program Files (x86)\CamStudio\Playplus.exe C:\Program Files (x86)\Mozilla Firefox 3.6 Beta 3\firefox.exe C:\Program Files (x86)\CamStudio\Playplus.exe C:\Program Files (x86)\PuTTY\putty.exe C:\Program Files (x86)\CamStudio\Playplus.exe C:\Program Files (x86)\CamStudio\Playplus.exe C:\Program Files (x86)\TrendMicro\HiJackThis\HiJackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = F2 - REG:system.ini: UserInit=userinit.exe O2 - BHO: ContributeBHO Class - {074C1DC5-9320-4A9A-947D-C042949C6216} - C:\Program Files (x86)\Adobe\/Adobe Contribute CS4/contributeieplugin.dll O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~2\MICROS~1\Office14\GROOVEEX.DLL O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~1\Office14\URLREDIR.DLL O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll O2 - BHO: SmartSelect - {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll O3 - Toolbar: Contribute Toolbar - {517BDDE4-E3A7-4570-B21E-2B52B6139FC7} - C:\Program Files (x86)\Adobe\/Adobe Contribute CS4/contributeieplugin.dll O4 - HKLM\..\Run: [AdobeCS4ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe" -launchedbylogin O4 - HKLM\..\Run: [Adobe Acrobat Speed Launcher] "C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe" O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe" O4 - HKLM\..\Run: [Adobe_ID0ENQBO] C:\PROGRA~2\COMMON~1\Adobe\ADOBEV~1\Server\bin\VERSIO~2.EXE O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Java\jre6\bin\jusched.exe" O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE') O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE') O4 - Startup: ChatNowDesktop.appref-ms O4 - Startup: MagicDisc.lnk = C:\Program Files (x86)\MagicDisc\MagicDisc.exe O4 - Startup: Trillian.lnk = C:\Program Files (x86)\Trillian\trillian.exe O4 - Global Startup: Digsby.lnk = C:\Program Files (x86)\Digsby\digsby.exe O4 - Global Startup: hueyPROTray.lnk = C:\Program Files (x86)\Pantone\hueyPRO\hueyPROTray.exe O4 - Global Startup: OfficeSAS.lnk = ? O8 - Extra context menu item: Append Link Target to Existing PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html O8 - Extra context menu item: Append to Existing PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html O8 - Extra context menu item: Convert Link Target to Adobe PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~1\Office14\EXCEL.EXE/3000 O8 - Extra context menu item: S&end to OneNote - res://C:\PROGRA~1\MICROS~1\Office14\ONBttnIE.dll/105 O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll O9 - Extra button: Fiddler2 - {CF819DA3-9882-4944-ADF5-6EF17ECF3C6E} - "C:\Program Files (x86)\Fiddler2\Fiddler.exe" (file missing) O9 - Extra 'Tools' menuitem: Fiddler2 - {CF819DA3-9882-4944-ADF5-6EF17ECF3C6E} - "C:\Program Files (x86)\Fiddler2\Fiddler.exe" (file missing) O13 - Gopher Prefix: O16 - DPF: {5554DCB0-700B-498D-9B58-4E40E5814405} (RSClientPrint 2008 Class) - http://reportserver/Reports/Reserved.ReportViewerWebControl.axd?ReportSession=oxadkhfvfvt1hzf2eh3y1ay2&ControlID=b89e27f15e734f3faee1308eebdfab2a&Culture=1033&UICulture=9&ReportStack=1&OpType=PrintCab&Arch=X86 O16 - DPF: {82774781-8F4E-11D1-AB1C-0000F8773BF0} (DLC Class) - https://transfers.ds.microsoft.com/FTM/TransferSource/grTransferCtrl.cab O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = LapkoSoft.local O17 - HKLM\System\CCS\Services\Tcpip\..\{5992B87A-643B-4385-A914-249B98BF7129}: NameServer = 192.168.1.10 O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = LapkoSoft.local O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = LapkoSoft.local O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL O23 - Service: Adobe Version Cue CS4 - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\Adobe Version Cue CS4\Server\bin\VersionCueCS4.exe O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing) O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe O23 - Service: ASP.NET State Service (aspnet_state) - Unknown owner - C:\Windows\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe (file missing) O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files (x86)\Bonjour\mDNSResponder.exe O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing) O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing) O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe O23 - Service: FLEXnet Licensing Service 64 - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService64.exe O23 - Service: @%windir%\system32\inetsrv\iisres.dll,-30007 (IISADMIN) - Unknown owner - C:\Windows\system32\inetsrv\inetinfo.exe (file missing) O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing) O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: NVIDIA Performance Driver Service - Unknown owner - C:\Program Files\NVIDIA Corporation\Performance Drivers\nvPDsvc.exe O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing) O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing) O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing) O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing) O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing) O23 - Service: TeamViewer 5 (TeamViewer5) - TeamViewer GmbH - C:\Program Files (x86)\TeamViewer\Version5\TeamViewer_Service.exe O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing) O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing) O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing) O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing) O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing) O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

  Read the article

• How to add a service to the S runlevel in Debian?

  - by MasterM

  I have the following script (what it does exactly is not important): #!/bin/sh -e ### BEGIN INIT INFO # Provides: watchdog_early # Required-Start: udev # Required-Stop: # Default-Start: S # Default-Stop: # X-Interactive: true # Short-Description: Start watchdog early. ### END INIT INFO # Do stuff here... I insert it into the S runlevel by invoking: insserv watchdog_early The aproriate link is created in /etc/rcS.d: S04watchdog_early -> ../init.d/watchdog_early and /etc/init.d/watchdog_early is executable (has mode 755). Despite all this, it is NOT being run at boot. Why?

  Read the article

• Need free service that stores files and provides legal proof of date of upload.

  - by BenoitParis

  I am compiling some documents on a proof of concept. I want to find an authority that could store a document and certify in the future that: I am the author of said document. The date at which the document was uploaded has not been tampered with. The document remained unchanged since. Is there a website that can act as such an authority.

  Read the article

• Are Oracle Database CPU license limits enforced by software, and how do I check them?

  - by DrStalker

  I've inherited a windows VM running Oracle Database 10g. Currently the VM has only one CPU assigned to it, but I can boost this up to 4 with our VMWare licenses. What I'm not yet certain about is if the Oracle Software will get upset. Are Oracle DB CPU limits enforced by software, and if so how do I find out what they? If it's just a legal enforcement I'll hunt through the mass of unsorted paperwork I have left from previous managers to find what we're licensed for, but a quick software check would be nice.

  Read the article

• [MISC GEEKERY] Support for Some Versions of Windows is Ending

  - by Matthew Guay

  Are you sticking with your older version of Windows instead of upgrading to Windows 7?  There’s no problem with that, but here’s a quick reminder to make sure you’re running the latest service pack to stay protected. Microsoft offers security updates and more throughout the lifetime of a version of Windows, and periodically they roll all the latest updates and improvements together into a service pack.  After a while, only computers running the latest service pack will still get updates to keep them safe. Recently, Microsoft has been warning that support is ending for Windows XP with Service Pack 2 and the release version of Windows Vista.  When support ends, you will not receive any new security updates for Windows.  You can continue to use your computer the same as before, but it may not be as secure and if new security issues are discovered they will not be updated. However, it’s easy to stay supported: simply install XP Service Pack 3 or Vista Service Pack 2, depending on your computer.  Here’s how to do that: Windows XP To install Windows XP Service Pack 3, you can either check Windows Update for updates, or simply download it from Microsoft at this link: Download XP Service Pack 3 Run the download (or if you’re updating from Windows Update the installer will automatically launch), and proceed just as you normally would when installing a program.  Your computer will have to reboot during the install, so make sure you’ve saved all your work and closed other programs before installing.   To check what service pack your computer is running, click Start, then right-click on the My Computer button and choose Properties. This will show you what version and service pack of Windows you are running, and in this screenshot we see this computer has be updated to Service Pack 3. Please Note:  The version of XP shipped with Windows XP Mode in Windows 7 comes preconfigured with Service Pack 3, and does not need updated.  Additionally, if your computer is running the 64 bit version of Windows XP, then Service Pack 2 is the latest service pack for your computer, and it is still supported. Windows Vista If your computer is running Windows Vista, you can install Service Pack 2 to stay up to date and supported.  Simply check Windows Update for Service Pack 2 if you haven’t installed it yet, or download the installer for your computer from the link below: 32 bit: Vista Service Pack 2 32-bit 64 bit: Vista Service Pack 2 64-bit Run the installer, and simply set it up as a normal program installation.  Do note that your computer will reboot during the installation, so make sure to save your work and close other programs before installing. To see what service pack your computer is running, click the Start orb, then right-click on the Computer button and select Properties. This will show what service pack and edition of Windows Vista your computer is running right at the top of the page. Conclusion Microsoft makes it easy to keep using your computer safely and securely even if you choose to keep using your older version of Windows.  By installing the latest service pack, you will make sure that your computer will be supported for years to come.  Windows 7 users, you don’t need to worry; no service has been released for it yet.  Stay tuned, and we’ll let you know when any new service packs are available. www.microsoft.com/EOS – End of Support Information from Microsoft Similar Articles Productive Geek Tips Remove Optional and Probably Unnecessary Windows Vista ComponentsRequesting Hotfixes from Microsoft the Easy WayUnderstanding Windows Vista Aero Glass RequirementsAdd Network Support to Windows Live MovieMakerCustomize the Manufacturer Support Info in Windows 7 or Vista TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 PCmover Professional OutSync will Sync Photos of your Friends on Facebook and Outlook Windows 7 Easter Theme YoWindoW, a real time weather screensaver Optimize your computer the Microsoft way Stormpulse provides slick, real time weather data Geek Parents – Did you try Parental Controls in Windows 7?

  Read the article

• Finding it Hard to Deliver Right Customer Experience: Think BPM!

  - by Ajay Khanna

  Our relationship with our customers is not a just a single interaction and we should not treat it like one. A customer’s relationship with a vendor is like a journey which starts way before customer makes a purchase and lasts long after that. The journey may start with customer researching a product that may lead to the eventual purchase and may continue with support or service needs for the product. A typical customer journey can be represented as shown below: As you may notice, customers tend to use multiple channels to interact with a company throughout their journey.  They also expect that they should get consistent experience, no matter what interaction channel they may choose. Customers do not like to repeat the information they have already provided and expect companies to remember their preferences, and offer them relevant products and services. If the company fails to meet this expectation, customers not only will abandon the purchase and go to the competitor but may also influence others’ purchase decision. Gone are the days when word of mouth was the only medium, and the customer could influence “Six” others. This is the age of social media and customer’s good or bad experience, especially bad get highly amplified and may influence hundreds of others. Challenges that face B2C companies today include: Delivering consistent experience: The reason that delivering consistent experience is challenging is due to fragmented data, disjointed systems and siloed multichannel interactions. Customers tend to get different service quality if they use web vs. phone vs. store. They get different responses from different service agents or get inconsistent answers if they call sales vs. service group in the company. Such inconsistent experiences result in lower customer satisfaction or NPS (net promoter score) numbers. Increasing Revenue: To stay competitive companies frequently introduce new products and services. Delay in launching such offerings has a significant impact on revenue realization. In addition to new product revenue, there are multiple opportunities to up-sell and cross-sell that impact bottom line. If companies are not able to identify such opportunities, bring a product to market quickly, or not offer the right product to the right customer at the right time, significant loss of revenue may occur. Ensuring Compliance: Companies must be compliant to ever changing regulations, these could be about Know Your Customer (KYC), Export/Import regulations, or taxation policies. In addition to government agencies, companies also need to comply with the SLA that they have committed to their customers. Lapse in meeting any of these requirements may lead to serious fines, penalties and loss in business. Companies have to make sure that they are in compliance will all such regulations and SLA commitments, at any given time. With the advent of social networks and mobile technology, companies not only need to focus on process efficiency but also on customer engagement. Improving engagement means delivering the customer experience as the customer is expecting and interacting with the customer at right time using right channel. Customers expect to be able to contact you via any channel of their choice (web, email, chat, mobile, social media), purchase via any viable channel (web, phone, store, mobile). Customers expect companies to understand their particular needs and remember their preferences on repeated visits. To deliver such an integrated, consistent, and contextual experience, power of BPM in must. Your company may be organized in departments like Marketing, Sales, Service. You may hold prospect data in SFA, order information in ERP, customer issues in CRM. However, the experience delivered to the customer must not be constrained by your system legacy. BPM helps in designing the right experience for the right customer and integrates all the underlining channels, systems, applications to make sure right information will be delivered to the right knowledge worker or to the customer every single time.     Orchestrating information across all systems (MDM, CRM, ERP), departments (commerce, merchandising, marketing service) and channels (Email, phone, web, social)  is the key, and that’s what BPM delivers. In addition to orchestrating systems and channels for consistency, BPM also provides an ability for analysis and decision management. By using data from historical transactions, social media and from other systems, users can determine the customer preferences, customer value, and churn propensity. This information, in the context, is then used while making a decision at a process step. Working with real-time decision management system can also suggest right up-sell or cross-sell offers, discounts or next-best-action steps for a particular customer. Timely action on customer issues or request is also a key tenet of a good customer experience. BPM’s complex event processing capabilities help companies to take proactive actions before issues get escalated. BPM system can be designed to listen to a certain event patters then deduce from those customer situations (credit card stolen, baggage lost, change of address) and do a triage before situation goes out of control. If such a situation arises you can send alerts to right people or immediately invoke corrective actions. Last but not least one of BPM’s key values is to drive continuous improvement. Learning about customers past experiences, interactions and social conversations, provide valuable insight. Such insight can be used to improve products, customer facing processes, and customer experience. You may take these insights as an input to design better more efficient and customer friendly sales, contact center or self-service processes. If customer experience is important for your business, make sure you have incorporated BPM as a part of your strategy to design, orchestrate and improve your customer facing processes.

  Read the article

• Advice needed on Process - Service Design

  - by user99314

  Need some advice from experts on designing a flow. Create a service that will read a csv file which may contain anywhere over 6000+ rows of individual ids as shown in the sample below. Need to read that file and go to oracle database and fetch a vname,vnumber,vid of each id in the csv and then go to document repository i.e. Oracle UCM and download all documents matching vname,vnumber,vid there can be =0 documents for each vname,vnumber,vid and save them on a file system. UCM exposes a webservice to dowload the documents. Finally create a new csv appending the filenames that are downloaded for each id. Need to keep track of any errors but need to make sure to go over the whole ids in the csv to download the documents and skip in case of errors. Need some advice on how to go about designing this as there may be over 6000+ rows in a csv file and looping it and hitting the database for each individual id and then hitting a UCM may be a bit expensive so open for any idea. How to go by designing this solution. Wondering if messaging can be helpful here or offloading process of getting the vname,vnumber,vid to pl/sql packages, creating staging tables etc. Initial csv that contains ids: **ID** 12345a 12s345 3456fr we9795 we9797 Final csv output: **ID Files Downloaded from UCM** 12345a a.pdf,b.doc,d.txt 12s345 a1.pdf,s2.pdf,f4.gif 3456fr b.xls we9795 we9797 x.doc Thanks

  Read the article

• It's not just “Single Sign-on” by Steve Knott (aurionPro SENA)

  - by Greg Jensen

  It is true that Oracle Enterprise Single Sign-on (Oracle ESSO) started out as purely an application single sign-on tool but as we have seen in the previous articles in this series the product has matured into a suite of tools that can do more than just automated single sign-on and can also provide rapidly deployed, cost effective solution to many demanding password management problems. In the last article of this series I would like to discuss three cases where customers faced password scenarios that required more than just single sign-on and how some of the less well known tools in the Oracle ESSO suite “kitbag” helped solve these challenges. Case #1 One of the issues often faced by our customers is how to keep their applications compliant. I had a client who liked the idea of automated single sign-on for most of his applications but had a key requirement to actually increase the security for one specific SOX application. For the SOX application he wanted to secure access by using two-factor authentication with a smartcard. The problem was that the application did not support two-factor authentication. The solution was to use a feature from the Oracle ESSO suite called authentication manager. This feature enables you to have multiple authentication methods for the same user which in this case was a smartcard and the Windows password.  Within authentication manager each authenticator can be configured with a security grade so we gave the smartcard a high grade and the Windows password a normal grade. Security grading in Oracle ESSO can be configured on a per application basis so we set the SOX application to require the higher grade smartcard authenticator. The end result for the user was that they enjoyed automated single sign-on for most of the applications apart from the SOX application. When the SOX application was launched, the user was required by ESSO to present their smartcard before being given access to the application. Case #2 Another example solving compliance issues was in the case of a large energy company who had a number of core billing applications. New regulations required that users change their password regularly and use a complex password. The problem facing the customer was that the core billing applications did not have any native user password change functionality. The customer could not replace the core applications because of the cost and time required to re-develop them. With a reputation for innovation aurionPro SENA were approached to provide a solution to this problem using Oracle ESSO. Oracle ESSO has a password expiry feature that can be triggered periodically based on the timestamp of the users’ last password creation therefore our strategy here was to leverage this feature to provide the password change experience. The trigger can launch an application change password event however in this scenario there was no native change password feature that could be launched therefore a “dummy” change password screen was created that could imitate the missing change password function and connect to the application database on behalf of the user. Oracle ESSO was configured to trigger a change password event every 60 days. After this period if the user launched the application Oracle ESSO would detect the logon screen and invoke the password expiry feature. Oracle ESSO would trigger the “dummy screen,” detect it automatically as the application change password screen and insert a complex password on behalf of the user. After the password event had completed the user was logged on to the application with their new password. All this was provided at a fraction of the cost of re-developing the core applications. Case #3 Recent popular initiatives such as the BYOD and working from home schemes bring with them many challenges in administering “unmanaged machines” and sometimes “unmanageable users.” In a recent case, a client had a dispersed community of casual contractors who worked for the business using their own laptops to access applications. To improve security the around password management the security goal was to provision the passwords directly to these contractors. In a previous article we saw how Oracle ESSO has the capability to provision passwords through Provisioning Gateway but the challenge in this scenario was how to get the Oracle ESSO agent to the casual contractor on an unmanaged machine. The answer was to use another tool in the suite, Oracle ESSO Anywhere. This component can compile the normal Oracle ESSO functionality into a deployment package that can be made available from a website in a similar way to a streamed application. The ESSO Anywhere agent does not actually install into the registry or program files but runs in a folder within the user’s profile therefore no local administrator rights are required for installation. The ESSO Anywhere package can also be configured to stay persistent or disable itself at the end of the user’s session. In this case the user just needed to be told where the website package was located and download the package. Once the download was complete the agent started automatically and the user was provided with single sign-on to their applications without ever knowing the application passwords. Finally, as we have seen in these series Oracle ESSO not only has great utilities in its own tool box but also has direct integration with Oracle Privileged Account Manager, Oracle Identity Manager and Oracle Access Manager. Integrated together with these tools provides a complete and complementary platform to address even the most complex identity and access management requirements. So what next for Oracle ESSO? “Agentless ESSO available in the cloud” – but that will be a subject for a future Oracle ESSO series!                                                                                                                               

  Read the article

• ?RAC????????????

  - by Allen Gao

  Normal 0 7.8 ? 0 2 false false false EN-US ZH-CN X-NONE DefSemiHidden="true" DefQFormat="false" DefPriority="99" LatentStyleCount="267" UnhideWhenUsed="false" QFormat="true" Name="Normal"/ UnhideWhenUsed="false" QFormat="true" Name="heading 1"/ UnhideWhenUsed="false" QFormat="true" Name="Title"/ UnhideWhenUsed="false" QFormat="true" Name="Subtitle"/ UnhideWhenUsed="false" QFormat="true" Name="Strong"/ UnhideWhenUsed="false" QFormat="true" Name="Emphasis"/ UnhideWhenUsed="false" Name="Table Grid"/ UnhideWhenUsed="false" QFormat="true" Name="No Spacing"/ UnhideWhenUsed="false" Name="Light Shading"/ UnhideWhenUsed="false" Name="Light List"/ UnhideWhenUsed="false" Name="Light Grid"/ UnhideWhenUsed="false" Name="Medium Shading 1"/ UnhideWhenUsed="false" Name="Medium Shading 2"/ UnhideWhenUsed="false" Name="Medium List 1"/ UnhideWhenUsed="false" Name="Medium List 2"/ UnhideWhenUsed="false" Name="Medium Grid 1"/ UnhideWhenUsed="false" Name="Medium Grid 2"/ UnhideWhenUsed="false" Name="Medium Grid 3"/ UnhideWhenUsed="false" Name="Dark List"/ UnhideWhenUsed="false" Name="Colorful Shading"/ UnhideWhenUsed="false" Name="Colorful List"/ UnhideWhenUsed="false" Name="Colorful Grid"/ UnhideWhenUsed="false" Name="Light Shading Accent 1"/ UnhideWhenUsed="false" Name="Light List Accent 1"/ UnhideWhenUsed="false" Name="Light Grid Accent 1"/ UnhideWhenUsed="false" Name="Medium Shading 1 Accent 1"/ UnhideWhenUsed="false" Name="Medium Shading 2 Accent 1"/ UnhideWhenUsed="false" Name="Medium List 1 Accent 1"/ UnhideWhenUsed="false" QFormat="true" Name="List Paragraph"/ UnhideWhenUsed="false" QFormat="true" Name="Quote"/ UnhideWhenUsed="false" QFormat="true" Name="Intense Quote"/ UnhideWhenUsed="false" Name="Medium List 2 Accent 1"/ UnhideWhenUsed="false" Name="Medium Grid 1 Accent 1"/ UnhideWhenUsed="false" Name="Medium Grid 2 Accent 1"/ UnhideWhenUsed="false" Name="Medium Grid 3 Accent 1"/ UnhideWhenUsed="false" Name="Dark List Accent 1"/ UnhideWhenUsed="false" Name="Colorful Shading Accent 1"/ UnhideWhenUsed="false" Name="Colorful List Accent 1"/ UnhideWhenUsed="false" Name="Colorful Grid Accent 1"/ UnhideWhenUsed="false" Name="Light Shading Accent 2"/ UnhideWhenUsed="false" Name="Light List Accent 2"/ UnhideWhenUsed="false" Name="Light Grid Accent 2"/ UnhideWhenUsed="false" Name="Medium Shading 1 Accent 2"/ UnhideWhenUsed="false" Name="Medium Shading 2 Accent 2"/ UnhideWhenUsed="false" Name="Medium List 1 Accent 2"/ UnhideWhenUsed="false" Name="Medium List 2 Accent 2"/ UnhideWhenUsed="false" Name="Medium Grid 1 Accent 2"/ UnhideWhenUsed="false" Name="Medium Grid 2 Accent 2"/ UnhideWhenUsed="false" Name="Medium Grid 3 Accent 2"/ UnhideWhenUsed="false" Name="Dark List Accent 2"/ UnhideWhenUsed="false" Name="Colorful Shading Accent 2"/ UnhideWhenUsed="false" Name="Colorful List Accent 2"/ UnhideWhenUsed="false" Name="Colorful Grid Accent 2"/ UnhideWhenUsed="false" Name="Light Shading Accent 3"/ UnhideWhenUsed="false" Name="Light List Accent 3"/ UnhideWhenUsed="false" Name="Light Grid Accent 3"/ UnhideWhenUsed="false" Name="Medium Shading 1 Accent 3"/ UnhideWhenUsed="false" Name="Medium Shading 2 Accent 3"/ UnhideWhenUsed="false" Name="Medium List 1 Accent 3"/ UnhideWhenUsed="false" Name="Medium List 2 Accent 3"/ UnhideWhenUsed="false" Name="Medium Grid 1 Accent 3"/ UnhideWhenUsed="false" Name="Medium Grid 2 Accent 3"/ UnhideWhenUsed="false" Name="Medium Grid 3 Accent 3"/ UnhideWhenUsed="false" Name="Dark List Accent 3"/ UnhideWhenUsed="false" Name="Colorful Shading Accent 3"/ UnhideWhenUsed="false" Name="Colorful List Accent 3"/ UnhideWhenUsed="false" Name="Colorful Grid Accent 3"/ UnhideWhenUsed="false" Name="Light Shading Accent 4"/ UnhideWhenUsed="false" Name="Light List Accent 4"/ UnhideWhenUsed="false" Name="Light Grid Accent 4"/ UnhideWhenUsed="false" Name="Medium Shading 1 Accent 4"/ UnhideWhenUsed="false" Name="Medium Shading 2 Accent 4"/ UnhideWhenUsed="false" Name="Medium List 1 Accent 4"/ UnhideWhenUsed="false" Name="Medium List 2 Accent 4"/ UnhideWhenUsed="false" Name="Medium Grid 1 Accent 4"/ UnhideWhenUsed="false" Name="Medium Grid 2 Accent 4"/ UnhideWhenUsed="false" Name="Medium Grid 3 Accent 4"/ UnhideWhenUsed="false" Name="Dark List Accent 4"/ UnhideWhenUsed="false" Name="Colorful Shading Accent 4"/ UnhideWhenUsed="false" Name="Colorful List Accent 4"/ UnhideWhenUsed="false" Name="Colorful Grid Accent 4"/ UnhideWhenUsed="false" Name="Light Shading Accent 5"/ UnhideWhenUsed="false" Name="Light List Accent 5"/ UnhideWhenUsed="false" Name="Light Grid Accent 5"/ UnhideWhenUsed="false" Name="Medium Shading 1 Accent 5"/ UnhideWhenUsed="false" Name="Medium Shading 2 Accent 5"/ UnhideWhenUsed="false" Name="Medium List 1 Accent 5"/ UnhideWhenUsed="false" Name="Medium List 2 Accent 5"/ UnhideWhenUsed="false" Name="Medium Grid 1 Accent 5"/ UnhideWhenUsed="false" Name="Medium Grid 2 Accent 5"/ UnhideWhenUsed="false" Name="Medium Grid 3 Accent 5"/ UnhideWhenUsed="false" Name="Dark List Accent 5"/ UnhideWhenUsed="false" Name="Colorful Shading Accent 5"/ UnhideWhenUsed="false" Name="Colorful List Accent 5"/ UnhideWhenUsed="false" Name="Colorful Grid Accent 5"/ UnhideWhenUsed="false" Name="Light Shading Accent 6"/ UnhideWhenUsed="false" Name="Light List Accent 6"/ UnhideWhenUsed="false" Name="Light Grid Accent 6"/ UnhideWhenUsed="false" Name="Medium Shading 1 Accent 6"/ UnhideWhenUsed="false" Name="Medium Shading 2 Accent 6"/ UnhideWhenUsed="false" Name="Medium List 1 Accent 6"/ UnhideWhenUsed="false" Name="Medium List 2 Accent 6"/ UnhideWhenUsed="false" Name="Medium Grid 1 Accent 6"/ UnhideWhenUsed="false" Name="Medium Grid 2 Accent 6"/ UnhideWhenUsed="false" Name="Medium Grid 3 Accent 6"/ UnhideWhenUsed="false" Name="Dark List Accent 6"/ UnhideWhenUsed="false" Name="Colorful Shading Accent 6"/ UnhideWhenUsed="false" Name="Colorful List Accent 6"/ UnhideWhenUsed="false" Name="Colorful Grid Accent 6"/ UnhideWhenUsed="false" QFormat="true" Name="Subtle Emphasis"/ UnhideWhenUsed="false" QFormat="true" Name="Intense Emphasis"/ UnhideWhenUsed="false" QFormat="true" Name="Subtle Reference"/ UnhideWhenUsed="false" QFormat="true" Name="Intense Reference"/ UnhideWhenUsed="false" QFormat="true" Name="Book Title"/ /* Style Definitions */ table.MsoNormalTable {mso-style-name:????; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.5pt; mso-bidi-font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi; mso-font-kerning:1.0pt;} ????????????????????????????????????????,??????????????Oracle RAC?????????????????????????????,???????????????????,??????RAC???????????,????????????????????????????????????,????3???RAC????????????? ????????MOS ??"Top 11 Things to do NOW to Stabilize your RAC Cluster Environment”(DOC ID 1344678.1)???,???,??????3???????????,?????????????????????????????,???,?????????????????,??,??????????????,??????????????????????,?????????????,??????????????????????,???????RAC DBA???? ??????? (PSU)??,?????????PSU? ???????????,???????Oracle???????????(PSU)???PSU?????????????????,??PSU???????????????????PSU????????,???????????????PSU,????????6????????????????????BUG????,??????????,?????????????????????,???9???,???RAC???(Cluster)BUG,??7%??BUG??????,??????????BUG??????????????????????PSU??????RAC???,PSU????????: PSU?????Grid Infrastructure(GI)home,???????????RDBMS home???????,??GI home????PSU,?????home?????,??????????GI????????????,??????,??RDBMS PSU,GI PSU??????????GI home??????PSU,???????RDBMS??PSU? RAC????PSU????rolling????? –?????????GI? RDBMS?????????????????,??PSU???????,???????????????? ???????????PSU,????????????,?????????PSU????,???RAC?????????????PSU???,???????????????????? ??PSU?????, ??????MOS??: NOTE 854428.1   Intro to Patch Set Updates (PSU) NOTE 1082394.1 11.2.0.X Grid Infrastructure PSU Known Issues NOTE 756671.1   Oracle Recommended Patches -- Oracle Database NOTE 161549.1   Oracle Database, Networking and Grid Agent Patches for Microsoft Platforms NOTE 810394.1   RAC and Oracle Clusterware Best Practices and Starter Kit 11gR2???????,?Diagwait???13? ?2012?,??45%????????11gR2???????,????diagwait?13????RAC???????????,????diagwait??????????????,????????????????, diagwait??RAC?????????????: ?????,??????OPROCD?????1??0.5?????,????,??OPROCD??? 1.5????,?????????diagwait????13??OPROCD??????????10?( diagwait - CSS????[???3?]),????????OPROCD???????????????'?'?????????????,1.5??????????????????OPROCD?????????????11?(1?????+10????)? ?????/???????,??diagwait,??????????????????????,??,????????????? ?11g?2?(11.2.0.1?????)??,?????????????,???????,??????????????????,????????????????,?????????????????????diagwait????????,????????????????????,????????Oracle?????(OCR),?????????OCR???????????,?????????diagwai?????????????????: # $CLUSTERWARE_HOME\bin\crsctl get css diagwait ????DIAGWAIT???,??????MOS??: NOTE 567730.1  Changes in Oracle Clusterware on Linux with the 10.2.0.4 Patchset NOTE 559365.1  Using Diagwait as a diagnostic to get more information for diagnosing Oracle Clusterware Node evictions NOTE 810394.1 RAC and Oracle Clusterware Best Practices and Starter Kit ??OS Watcher Black Box(OSWbb) ? Cluster Health Monitor(CHM) ????????OS??????????????,??,??????OS Watcher Black Box(OSWbb)(??OS Watcher)?Cluster Health Monitor(CHM)????????OS???,??DBA????????????????????????????,?????????????,??????????,?????????????????????????OS????????,????????????,???????????????????? OSWbb?????????,??????,????OS??????????????,????OS??????OSWbb???????: ?????,??30??????????OS?????????????(??5??)????????????????????,?1???5????????????????????????30????????,Oracle???????????????OS?????????????,Oracle??????OSWbb?20???????? OSWbb?????????????????Oracle???????????????????OS????,??,?????????????????????????Oracle???????,?????????????,????????????????? ???11.2.0.3??,??????(HP-UX??)?,Oracle GI?????????,Cluster Health Monitor (CHM)?CHM??????,?????OSW????,??,???????OSW????,?????????? Oracle??????????????????OSWbb?/?CHM,?????????,????????????????????,??????????OSWbb,???????????RAC??,??????????????????(???NOTE 580513.1“How To Start OS Watcher Black Box Every System Boot”??????)? ??OSWbb?CHM?????, ??????MOS??: NOTE 301137.1   OS Watcher Black Box User Guide NOTE 1328466.1 Cluster Health Monitor (CHM) FAQ NOTE 810394.1   RAC and Oracle Clusterware Best Practices and Starter Kit ?? ?????????RAC/ Oracle?????????????3???????????3?,?????RAC??????,?????????????????,?????MOS??: NOTE 1344678.1 Top 11 Things to do NOW to Stabilize your RAC Cluster Environment ????,???MOS-RAC/Scalability community??,?Oracle???????????,????RAC/ Oracle?????

  Read the article

• WCF using windows service

  - by Lijo

  Hi, I am creating a WCF service which is to be hosted in Windows Service. I created a console application as follows I went to management console (services.msc) and started the service. But I got the following error "The LijosWindowsService service on Local Computer started and then stopped. Some services stop automatically if they have no work to do, for example, the Performance Logs and Alerts service" I went to the event viewer and got the following "Service cannot be started. System.InvalidOperationException: Service 'Lijo.Samples.WeatherService' has zero application (non-infrastructure) endpoints. This might be because no configuration file was found for your application, or because no service element matching the service name could be found in the configuration file, or because no endpoints were defined in the service element." Could you please let me know what is the missing link here? File name [LijosService.cs] using System.ComponentModel; using System.ServiceModel; using System.ServiceProcess; using System.Configuration; using System.Configuration.Install; namespace Lijo.Samples { [ServiceContract(Namespace = "http://Lijo.Samples")] public interface IWeather { [OperationContract] double Add(double n1, double n2); } public class WeatherService : IWeather { public double Add(double n1, double n2) { double result = n1 + n2; return result; } } public class MyWindowsService : ServiceBase { public ServiceHost serviceHost = null; public MyWindowsService() { // Windows Service name ServiceName = "LijosWindowsService"; } public static void Main() { ServiceBase.Run(new MyWindowsService()); } protected override void OnStart(string[] args) { if (serviceHost != null) { serviceHost.Close(); } serviceHost = new ServiceHost(typeof(WeatherService)); serviceHost.Open(); } protected override void OnStop() { if (serviceHost != null) { serviceHost.Close(); serviceHost = null; } } } // ProjectInstaller [RunInstaller(true)] public class ProjectInstaller : Installer { private ServiceProcessInstaller myProcess; private ServiceInstaller myService; public ProjectInstaller() { myProcess = new ServiceProcessInstaller(); myProcess.Account = ServiceAccount.LocalSystem; myService = new ServiceInstaller(); myService.ServiceName = "LijosWindowsService"; Installers.Add(myProcess); Installers.Add(myService); } } } App.config <?xml version="1.0" encoding="utf-8" ?> <configuration> <system.serviceModel> <services> <service name="Lijo.Samples.WeatherService" behaviorConfiguration="WeatherServiceBehavior"> <host> <baseAddresses> <add baseAddress="http://localhost:8000/ServiceModelSamples/LijosService"/> </baseAddresses> </host> <endpoint address="" binding="wsHttpBinding" contract="Lijo.Samples.IWeather" /> <endpoint address="mex" binding="mexHttpBinding" contract="IMetadataExchange" /> </service> </services> <behaviors> <serviceBehaviors> <behavior name="WeatherServiceBehavior"> <serviceMetadata httpGetEnabled="true"/> <serviceDebug includeExceptionDetailInFaults="False"/> </behavior> </serviceBehaviors> </behaviors> </system.serviceModel> </configuration> Thanks Lijo

  Read the article

• Configuring Fed Authentication Methods in OIF / IdP

  - by Damien Carru

  In this article, I will provide examples on how to configure OIF/IdP to map OAM Authentication Schemes to Federation Authentication Methods, based on the concepts introduced in my previous entry. I will show examples for the three protocols supported by OIF: SAML 2.0 SSO SAML 1.1 SSO OpenID 2.0 Enjoy the reading! Configuration As I mentioned in my previous article, mapping Federation Authentication Methods to OAM Authentication Schemes is protocol dependent, since the methods are defined in the various protocols (SAML 2.0, SAML 1.1, OpenID 2.0). As such, the WLST commands to set those mappings will involve: Either the SP Partner Profile and affect all Partners referencing that profile, which do not override the Federation Authentication Method to OAM Authentication Scheme mappings Or the SP Partner entry, which will only affect the SP Partner It is important to note that if an SP Partner is configured to define one or more Federation Authentication Method to OAM Authentication Scheme mappings, then all the mappings defined in the SP Partner Profile will be ignored. WLST Commands The two OIF WLST commands that can be used to define mapping Federation Authentication Methods to OAM Authentication Schemes are: addSPPartnerProfileAuthnMethod() to define a mapping on an SP Partner Profile, taking as parameters: The name of the SP Partner Profile The Federation Authentication Method The OAM Authentication Scheme name addSPPartnerAuthnMethod() to define a mapping on an SP Partner , taking as parameters: The name of the SP Partner The Federation Authentication Method The OAM Authentication Scheme name Note: I will discuss in a subsequent article the other parameters of those commands. In the next sections, I will show examples on how to use those methods: For SAML 2.0, I will configure the SP Partner Profile, that will apply all the mappings to SP Partners referencing this profile, unless they override mapping definition For SAML 1.1, I will configure the SP Partner. For OpenID 2.0, I will configure the SP/RP Partner SAML 2.0 Test Setup In this setup, OIF is acting as an IdP and is integrated with a remote SAML 2.0 SP partner identified by AcmeSP. In this test, I will perform Federation SSO with OIF/IdP configured to: Use LDAPScheme as the Authentication Scheme Use BasicScheme as the Authentication Scheme Map BasicSessionScheme  to  the urn:oasis:names:tc:SAML:2.0:ac:classes:Password Federation Authentication Method Use OAMLDAPPluginAuthnScheme as the Authentication Scheme Map OAMLDAPPluginAuthnScheme to  the urn:oasis:names:tc:SAML:2.0:ac:classes:PasswordProtectedTransport Federation Authentication Method LDAPScheme as Authentication Scheme Using the OOTB settings regarding user authentication in OAM, the user will be challenged via a FORM based login page based on the LDAPScheme. Also the default Federation Authentication Method mappings configuration maps only the urn:oasis:names:tc:SAML:2.0:ac:classes:PasswordProtectedTransport to LDAPScheme (also marked as the default scheme used for authentication), FAAuthScheme, BasicScheme and BasicFAScheme. After authentication via FORM, OIF/IdP would issue an Assertion similar to: <samlp:Response ...>    <saml:Issuer ...>https://idp.com/oam/fed</saml:Issuer>    <samlp:Status>        <samlp:StatusCode Value="urn:oasis:names:tc:SAML:2.0:status:Success"/>    </samlp:Status>    <saml:Assertion ...>        <saml:Issuer ...>https://idp.com/oam/fed</saml:Issuer>        <dsig:Signature>            ...        </dsig:Signature>        <saml:Subject>            <saml:NameID ...>[email protected]</saml:NameID>            <saml:SubjectConfirmation Method="urn:oasis:names:tc:SAML:2.0:cm:bearer">                <saml:SubjectConfirmationData .../>            </saml:SubjectConfirmation>        </saml:Subject>        <saml:Conditions ...>            <saml:AudienceRestriction>                <saml:Audience>https://acme.com/sp</saml:Audience>            </saml:AudienceRestriction>        </saml:Conditions>        <saml:AuthnStatement AuthnInstant="2014-03-21T20:53:55Z" SessionIndex="id-6i-Dm0yB-HekG6cejktwcKIFMzYE8Yrmqwfd0azz" SessionNotOnOrAfter="2014-03-21T21:53:55Z">            <saml:AuthnContext>                <saml:AuthnContextClassRef>                   urn:oasis:names:tc:SAML:2.0:ac:classes:PasswordProtectedTransport                </saml:AuthnContextClassRef>            </saml:AuthnContext>        </saml:AuthnStatement>    </saml:Assertion></samlp:Response> BasicScheme as Authentication Scheme For this test, I will switch the default Authentication Scheme for the SP Partner Profile to BasicScheme instead of LDAPScheme. I will use the OIF WLST setSPPartnerProfileDefaultScheme() command and specify which scheme to be used as the default for the SP Partner Profile referenced by AcmeSP (which is saml20-sp-partner-profile in this case: getFedPartnerProfile("AcmeSP", "sp") ): Enter the WLST environment by executing:$IAM_ORACLE_HOME/common/bin/wlst.sh Connect to the WLS Admin server:connect() Navigate to the Domain Runtime branch:domainRuntime() Execute the setSPPartnerProfileDefaultScheme() command:setSPPartnerProfileDefaultScheme("saml20-sp-partner-profile", "BasicScheme") Exit the WLST environment:exit() The user will now be challenged via HTTP Basic Authentication defined in the BasicScheme for AcmeSP. Also, as noted earlier, the default Federation Authentication Method mappings configuration maps only the urn:oasis:names:tc:SAML:2.0:ac:classes:PasswordProtectedTransport to LDAPScheme (also marked as the default scheme used for authentication), FAAuthScheme, BasicScheme and BasicFAScheme. After authentication via HTTP Basic Authentication, OIF/IdP would issue an Assertion similar to: <samlp:Response ...>    <saml:Issuer ...>https://idp.com/oam/fed</saml:Issuer>    <samlp:Status>        <samlp:StatusCode Value="urn:oasis:names:tc:SAML:2.0:status:Success"/>    </samlp:Status>    <saml:Assertion ...>        <saml:Issuer ...>https://idp.com/oam/fed</saml:Issuer>        <dsig:Signature>            ...        </dsig:Signature>        <saml:Subject>            <saml:NameID ...>[email protected]</saml:NameID>            <saml:SubjectConfirmation Method="urn:oasis:names:tc:SAML:2.0:cm:bearer">                <saml:SubjectConfirmationData .../>            </saml:SubjectConfirmation>        </saml:Subject>        <saml:Conditions ...>            <saml:AudienceRestriction>                <saml:Audience>https://acme.com/sp</saml:Audience>            </saml:AudienceRestriction>        </saml:Conditions>        <saml:AuthnStatement AuthnInstant="2014-03-21T20:53:55Z" SessionIndex="id-6i-Dm0yB-HekG6cejktwcKIFMzYE8Yrmqwfd0azz" SessionNotOnOrAfter="2014-03-21T21:53:55Z">            <saml:AuthnContext>                <saml:AuthnContextClassRef>                   urn:oasis:names:tc:SAML:2.0:ac:classes:PasswordProtectedTransport                </saml:AuthnContextClassRef>            </saml:AuthnContext>        </saml:AuthnStatement>    </saml:Assertion></samlp:Response> Mapping BasicScheme To change the Federation Authentication Method mapping for the BasicScheme to urn:oasis:names:tc:SAML:2.0:ac:classes:Password instead of urn:oasis:names:tc:SAML:2.0:ac:classes:PasswordProtectedTransport for the saml20-sp-partner-profile SAML 2.0 SP Partner Profile (the profile to which my AcmeSP Partner is bound to), I will execute the addSPPartnerProfileAuthnMethod() method: Enter the WLST environment by executing:$IAM_ORACLE_HOME/common/bin/wlst.sh Connect to the WLS Admin server:connect() Navigate to the Domain Runtime branch:domainRuntime() Execute the addSPPartnerProfileAuthnMethod() command:addSPPartnerProfileAuthnMethod("saml20-sp-partner-profile", "urn:oasis:names:tc:SAML:2.0:ac:classes:Password", "BasicScheme") Exit the WLST environment:exit() After authentication via HTTP Basic Authentication, OIF/IdP would now issue an Assertion similar to (see that the AuthnContextClassRef was changed from PasswordProtectedTransport to Password): <samlp:Response ...>    <saml:Issuer ...>https://idp.com/oam/fed</saml:Issuer>    <samlp:Status>        <samlp:StatusCode Value="urn:oasis:names:tc:SAML:2.0:status:Success"/>    </samlp:Status>    <saml:Assertion ...>        <saml:Issuer ...>https://idp.com/oam/fed</saml:Issuer>        <dsig:Signature>            ...        </dsig:Signature>        <saml:Subject>            <saml:NameID ...>[email protected]</saml:NameID>            <saml:SubjectConfirmation Method="urn:oasis:names:tc:SAML:2.0:cm:bearer">                <saml:SubjectConfirmationData .../>            </saml:SubjectConfirmation>        </saml:Subject>        <saml:Conditions ...>            <saml:AudienceRestriction>                <saml:Audience>https://acme.com/sp</saml:Audience>            </saml:AudienceRestriction>        </saml:Conditions>        <saml:AuthnStatement AuthnInstant="2014-03-21T20:53:55Z" SessionIndex="id-6i-Dm0yB-HekG6cejktwcKIFMzYE8Yrmqwfd0azz" SessionNotOnOrAfter="2014-03-21T21:53:55Z">            <saml:AuthnContext>                <saml:AuthnContextClassRef>                   urn:oasis:names:tc:SAML:2.0:ac:classes:Password                </saml:AuthnContextClassRef>            </saml:AuthnContext>        </saml:AuthnStatement>    </saml:Assertion></samlp:Response> OAMLDAPPluginAuthnScheme as Authentication Scheme For this test, I will switch the default Authentication Scheme for the SP Partner Profile to OAMLDAPPluginAuthnScheme instead of BasicScheme. I will use the OIF WLST setSPPartnerProfileDefaultScheme() command and specify which scheme to be used as the default for the SP Partner Profile referenced by AcmeSP (which is saml20-sp-partner-profile in this case: getFedPartnerProfile("AcmeSP", "sp") ): Enter the WLST environment by executing:$IAM_ORACLE_HOME/common/bin/wlst.sh Connect to the WLS Admin server:connect() Navigate to the Domain Runtime branch:domainRuntime() Execute the setSPPartnerProfileDefaultScheme() command:setSPPartnerProfileDefaultScheme("saml20-sp-partner-profile", "OAMLDAPPluginAuthnScheme") Exit the WLST environment:exit() The user will now be challenged via FORM defined in the OAMLDAPPluginAuthnScheme for AcmeSP. Contrarily to LDAPScheme and BasicScheme, the OAMLDAPPluginAuthnScheme is not mapped by default to any Federation Authentication Methods. As such, OIF/IdP will not be able to find a Federation Authentication Method and will set the method in the SAML Assertion to the OAM Authentication Scheme name. After authentication via FORM, OIF/IdP would issue an Assertion similar to (see the AuthnContextClassRef set to OAMLDAPPluginAuthnScheme): <samlp:Response ...>    <saml:Issuer ...>https://idp.com/oam/fed</saml:Issuer>    <samlp:Status>        <samlp:StatusCode Value="urn:oasis:names:tc:SAML:2.0:status:Success"/>    </samlp:Status>    <saml:Assertion ...>        <saml:Issuer ...>https://idp.com/oam/fed</saml:Issuer>        <dsig:Signature>            ...        </dsig:Signature>        <saml:Subject>            <saml:NameID ...>[email protected]</saml:NameID>            <saml:SubjectConfirmation Method="urn:oasis:names:tc:SAML:2.0:cm:bearer">                <saml:SubjectConfirmationData .../>            </saml:SubjectConfirmation>        </saml:Subject>        <saml:Conditions ...>            <saml:AudienceRestriction>                <saml:Audience>https://acme.com/sp</saml:Audience>            </saml:AudienceRestriction>        </saml:Conditions>        <saml:AuthnStatement AuthnInstant="2014-03-21T20:53:55Z" SessionIndex="id-6i-Dm0yB-HekG6cejktwcKIFMzYE8Yrmqwfd0azz" SessionNotOnOrAfter="2014-03-21T21:53:55Z">            <saml:AuthnContext>                <saml:AuthnContextClassRef> OAMLDAPPluginAuthnScheme                </saml:AuthnContextClassRef>            </saml:AuthnContext>        </saml:AuthnStatement>    </saml:Assertion></samlp:Response> Mapping OAMLDAPPluginAuthnScheme To add the OAMLDAPPluginAuthnScheme  to the Federation Authentication Method urn:oasis:names:tc:SAML:2.0:ac:classes:PasswordProtectedTransport mapping, I will execute the addSPPartnerProfileAuthnMethod() method: Enter the WLST environment by executing:$IAM_ORACLE_HOME/common/bin/wlst.sh Connect to the WLS Admin server:connect() Navigate to the Domain Runtime branch:domainRuntime() Execute the addSPPartnerProfileAuthnMethod() command:addSPPartnerProfileAuthnMethod("saml20-sp-partner-profile", "urn:oasis:names:tc:SAML:2.0:ac:classes:PasswordProtectedTransport", "OAMLDAPPluginAuthnScheme") Exit the WLST environment:exit() After authentication via FORM, OIF/IdP would now issue an Assertion similar to (see that the method was changed from OAMLDAPPluginAuthnScheme to PasswordProtectedTransport): <samlp:Response ...>    <saml:Issuer ...>https://idp.com/oam/fed</saml:Issuer>    <samlp:Status>        <samlp:StatusCode Value="urn:oasis:names:tc:SAML:2.0:status:Success"/>    </samlp:Status>    <saml:Assertion ...>        <saml:Issuer ...>https://idp.com/oam/fed</saml:Issuer>        <dsig:Signature>            ...        </dsig:Signature>        <saml:Subject>            <saml:NameID ...>[email protected]</saml:NameID>            <saml:SubjectConfirmation Method="urn:oasis:names:tc:SAML:2.0:cm:bearer">                <saml:SubjectConfirmationData .../>            </saml:SubjectConfirmation>        </saml:Subject>        <saml:Conditions ...>            <saml:AudienceRestriction>                <saml:Audience>https://acme.com/sp</saml:Audience>            </saml:AudienceRestriction>        </saml:Conditions>        <saml:AuthnStatement AuthnInstant="2014-03-21T20:53:55Z" SessionIndex="id-6i-Dm0yB-HekG6cejktwcKIFMzYE8Yrmqwfd0azz" SessionNotOnOrAfter="2014-03-21T21:53:55Z">            <saml:AuthnContext>                <saml:AuthnContextClassRef>                   urn:oasis:names:tc:SAML:2.0:ac:classes:PasswordProtectedTransport                </saml:AuthnContextClassRef>            </saml:AuthnContext>        </saml:AuthnStatement>    </saml:Assertion></samlp:Response> SAML 1.1 Test Setup In this setup, OIF is acting as an IdP and is integrated with a remote SAML 1.1 SP partner identified by AcmeSP. In this test, I will perform Federation SSO with OIF/IdP configured to: Use LDAPScheme as the Authentication Scheme Use OAMLDAPPluginAuthnScheme as the Authentication Scheme Map OAMLDAPPluginAuthnScheme to  the urn:oasis:names:tc:SAML:2.0:ac:classes:PasswordProtectedTransport Federation Authentication Method Use LDAPScheme as the Authentication Scheme Map LDAPScheme to  the urn:oasis:names:tc:SAML:2.0:ac:classes:PasswordProtectedTransport Federation Authentication Method LDAPScheme as Authentication Scheme Using the OOTB settings regarding user authentication in OAM, the user will be challenged via a FORM based login page based on the LDAPScheme. Also the default Federation Authentication Method mappings configuration maps only the urn:oasis:names:tc:SAML:1.0:am:password to LDAPScheme (also marked as the default scheme used for authentication), FAAuthScheme, BasicScheme and BasicFAScheme. After authentication via FORM, OIF/IdP would issue an Assertion similar to: <samlp:Response ...>    <samlp:Status>        <samlp:StatusCode Value="samlp:Success"/>    </samlp:Status>    <saml:Assertion Issuer="https://idp.com/oam/fed" ...>        <saml:Conditions ...>            <saml:AudienceRestriction>                <saml:Audience>https://acme.com/sp/ssov11</saml:Audience>            </saml:AudienceRestriction>        </saml:Conditions>        <saml:AuthnStatement AuthenticationInstant="2014-03-21T20:53:55Z" AuthenticationMethod="urn:oasis:names:tc:SAML:1.0:am:password">            <saml:Subject>                <saml:NameIdentifier ...>[email protected]</saml:NameIdentifier>                <saml:SubjectConfirmation>                   <saml:ConfirmationMethod>                       urn:oasis:names:tc:SAML:1.0:cm:bearer                   </saml:ConfirmationMethod>                </saml:SubjectConfirmation>            </saml:Subject>        </saml:AuthnStatement>        <dsig:Signature>            ...        </dsig:Signature>    </saml:Assertion></samlp:Response> OAMLDAPPluginAuthnScheme as Authentication Scheme For this test, I will switch the default Authentication Scheme for the SP Partner to OAMLDAPPluginAuthnScheme instead of LDAPScheme. I will use the OIF WLST setSPPartnerDefaultScheme() command and specify which scheme to be used as the default for the SP Partner: Enter the WLST environment by executing:$IAM_ORACLE_HOME/common/bin/wlst.sh Connect to the WLS Admin server:connect() Navigate to the Domain Runtime branch:domainRuntime() Execute the setSPPartnerDefaultScheme() command:setSPPartnerDefaultScheme("AcmeSP", "OAMLDAPPluginAuthnScheme") Exit the WLST environment:exit() The user will be challenged via FORM defined in the OAMLDAPPluginAuthnScheme for AcmeSP. Contrarily to LDAPScheme, the OAMLDAPPluginAuthnScheme is not mapped by default to any Federation Authentication Methods (in the SP Partner Profile). As such, OIF/IdP will not be able to find a Federation Authentication Method and will set the method in the SAML Assertion to the OAM Authentication Scheme name. After authentication via FORM, OIF/IdP would issue an Assertion similar to (see the AuthenticationMethod set to OAMLDAPPluginAuthnScheme): <samlp:Response ...>    <samlp:Status>        <samlp:StatusCode Value="samlp:Success"/>    </samlp:Status>    <saml:Assertion Issuer="https://idp.com/oam/fed" ...>        <saml:Conditions ...>            <saml:AudienceRestriction>                <saml:Audience>https://acme.com/sp/ssov11</saml:Audience>            </saml:AudienceRestriction>        </saml:Conditions>        <saml:AuthnStatement AuthenticationInstant="2014-03-21T20:53:55Z" AuthenticationMethod="OAMLDAPPluginAuthnScheme">            <saml:Subject>                <saml:NameIdentifier ...>[email protected]</saml:NameIdentifier>                <saml:SubjectConfirmation>                   <saml:ConfirmationMethod>                       urn:oasis:names:tc:SAML:1.0:cm:bearer                   </saml:ConfirmationMethod>                </saml:SubjectConfirmation>            </saml:Subject>        </saml:AuthnStatement>        <dsig:Signature>            ...        </dsig:Signature>    </saml:Assertion></samlp:Response> Mapping OAMLDAPPluginAuthnScheme To map the OAMLDAPPluginAuthnScheme  to the Federation Authentication Method urn:oasis:names:tc:SAML:1.0:am:password for this SP Partner only, I will execute the addSPPartnerAuthnMethod() method: Enter the WLST environment by executing:$IAM_ORACLE_HOME/common/bin/wlst.sh Connect to the WLS Admin server:connect() Navigate to the Domain Runtime branch:domainRuntime() Execute the addSPPartnerAuthnMethod() command:addSPPartnerAuthnMethod("AcmeSP", "urn:oasis:names:tc:SAML:1.0:am:password", "OAMLDAPPluginAuthnScheme") Exit the WLST environment:exit() After authentication via FORM, OIF/IdP would now issue an Assertion similar to (see that the method was changed from OAMLDAPPluginAuthnScheme to password): <samlp:Response ...>    <samlp:Status>        <samlp:StatusCode Value="samlp:Success"/>    </samlp:Status>    <saml:Assertion Issuer="https://idp.com/oam/fed" ...>        <saml:Conditions ...>            <saml:AudienceRestriction>                <saml:Audience>https://acme.com/sp/ssov11</saml:Audience>            </saml:AudienceRestriction>        </saml:Conditions>        <saml:AuthnStatement AuthenticationInstant="2014-03-21T20:53:55Z" AuthenticationMethod="urn:oasis:names:tc:SAML:1.0:am:password">            <saml:Subject>                <saml:NameIdentifier ...>[email protected]</saml:NameIdentifier>                <saml:SubjectConfirmation>                   <saml:ConfirmationMethod>                       urn:oasis:names:tc:SAML:1.0:cm:bearer                   </saml:ConfirmationMethod>                </saml:SubjectConfirmation>            </saml:Subject>        </saml:AuthnStatement>        <dsig:Signature>            ...        </dsig:Signature>    </saml:Assertion></samlp:Response> LDAPScheme as Authentication Scheme I will now show that by defining a Federation Authentication Mapping at the Partner level, this now ignores all mappings defined at the SP Partner Profile level. For this test, I will switch the default Authentication Scheme for this SP Partner back to LDAPScheme, and the Assertion issued by OIF/IdP will not be able to map this LDAPScheme to a Federation Authentication Method anymore, since A Federation Authentication Method mapping is defined at the SP Partner level and thus the mappings defined at the SP Partner Profile are ignored The LDAPScheme is not listed in the mapping at the Partner level I will use the OIF WLST setSPPartnerDefaultScheme() command and specify which scheme to be used as the default for this SP Partner: Enter the WLST environment by executing:$IAM_ORACLE_HOME/common/bin/wlst.sh Connect to the WLS Admin server:connect() Navigate to the Domain Runtime branch:domainRuntime() Execute the setSPPartnerDefaultScheme() command:setSPPartnerDefaultScheme("AcmeSP", "LDAPScheme") Exit the WLST environment:exit() After authentication via FORM, OIF/IdP would issue an Assertion similar to (see the AuthenticationMethod set to LDAPScheme): <samlp:Response ...>    <samlp:Status>        <samlp:StatusCode Value="samlp:Success"/>    </samlp:Status>    <saml:Assertion Issuer="https://idp.com/oam/fed" ...>        <saml:Conditions ...>            <saml:AudienceRestriction>                <saml:Audience>https://acme.com/sp/ssov11</saml:Audience>            </saml:AudienceRestriction>        </saml:Conditions>        <saml:AuthnStatement AuthenticationInstant="2014-03-21T20:53:55Z" AuthenticationMethod="LDAPScheme">            <saml:Subject>                <saml:NameIdentifier ...>[email protected]</saml:NameIdentifier>                <saml:SubjectConfirmation>                   <saml:ConfirmationMethod>                       urn:oasis:names:tc:SAML:1.0:cm:bearer                   </saml:ConfirmationMethod>                </saml:SubjectConfirmation>            </saml:Subject>        </saml:AuthnStatement>        <dsig:Signature>            ...        </dsig:Signature>    </saml:Assertion></samlp:Response> Mapping LDAPScheme at Partner Level To fix this issue, we will need to add the LDAPScheme  to the Federation Authentication Method urn:oasis:names:tc:SAML:1.0:am:password mapping for this SP Partner only. I will execute the addSPPartnerAuthnMethod() method: Enter the WLST environment by executing:$IAM_ORACLE_HOME/common/bin/wlst.sh Connect to the WLS Admin server:connect() Navigate to the Domain Runtime branch:domainRuntime() Execute the addSPPartnerAuthnMethod() command:addSPPartnerAuthnMethod("AcmeSP", "urn:oasis:names:tc:SAML:1.0:am:password", "LDAPScheme") Exit the WLST environment:exit() After authentication via FORM, OIF/IdP would now issue an Assertion similar to (see that the method was changed from LDAPScheme to password): <samlp:Response ...>    <samlp:Status>        <samlp:StatusCode Value="samlp:Success"/>    </samlp:Status>    <saml:Assertion Issuer="https://idp.com/oam/fed" ...>        <saml:Conditions ...>            <saml:AudienceRestriction>                <saml:Audience>https://acme.com/sp/ssov11</saml:Audience>            </saml:AudienceRestriction>        </saml:Conditions>        <saml:AuthnStatement AuthenticationInstant="2014-03-21T20:53:55Z" AuthenticationMethod="urn:oasis:names:tc:SAML:1.0:am:password">            <saml:Subject>                <saml:NameIdentifier ...>[email protected]</saml:NameIdentifier>                <saml:SubjectConfirmation>                   <saml:ConfirmationMethod>                       urn:oasis:names:tc:SAML:1.0:cm:bearer                   </saml:ConfirmationMethod>                </saml:SubjectConfirmation>            </saml:Subject>        </saml:AuthnStatement>        <dsig:Signature>            ...        </dsig:Signature>    </saml:Assertion></samlp:Response> OpenID 2.0 In the OpenID 2.0 flows, the RP must request use of PAPE, in order for OIF/IdP/OP to include PAPE information. For OpenID 2.0, the configuration will involve mapping a list of OpenID 2.0 policies to a list of Authentication Schemes. The WLST command will take a list of policies, delimited by the ',' character, instead of SAML 2.0 or SAML 1.1 where a single Federation Authentication Method had to be specified. Test Setup In this setup, OIF is acting as an IdP/OP and is integrated with a remote OpenID 2.0 SP/RP partner identified by AcmeRP. In this test, I will perform Federation SSO with OIF/IdP configured to: Use LDAPScheme as the Authentication Scheme Map LDAPScheme to  the http://schemas.openid.net/pape/policies/2007/06/phishing-resistant and http://openid-policies/password-protected policies Federation Authentication Methods (the second one is a custom for this use case) LDAPScheme as Authentication Scheme Using the OOTB settings regarding user authentication in OAM, the user will be challenged via a FORM based login page based on the LDAPScheme. No Federation Authentication Method is defined OOTB for OpenID 2.0, so if the IdP/OP issue an SSO response with a PAPE Response element, it will specify the scheme name instead of Federation Authentication Methods After authentication via FORM, OIF/IdP would issue an SSO Response similar to: https://acme.com/openid?refid=id-9PKVXZmRxAeDYcgLqPm36ClzOMA-&openid.ns=http%3A%2F%2Fspecs.openid.net%2Fauth%2F2.0&openid.mode=id_res&openid.op_endpoint=https%3A%2F%2Fidp.com%2Fopenid&openid.claimed_id=https%3A%2F%2Fidp.com%2Fopenid%3Fid%3Did-38iCmmlAVEXPsFjnFVKArfn5RIiF75D5doorhEgqqPM%3D&openid.identity=https%3A%2F%2Fidp.com%2Fopenid%3Fid%3Did-38iCmmlAVEXPsFjnFVKArfn5RIiF75D5doorhEgqqPM%3D&openid.return_to=https%3A%2F%2Facme.com%2Fopenid%3Frefid%3Did-9PKVXZmRxAeDYcgLqPm36ClzOMA-&openid.response_nonce=2014-03-24T19%3A20%3A06Zid-YPa2kTNNFftZkgBb460jxJGblk2g--iNwPpDI7M1&openid.assoc_handle=id-6a5S6zhAKaRwQNUnjTKROREdAGSjWodG1el4xyz3&openid.ns.ax=http%3A%2F%2Fopenid.net%2Fsrv%2Fax%2F1.0&openid.ax.mode=fetch_response&openid.ax.type.attr0=http%3A%2F%2Fsession%2Fcount&openid.ax.value.attr0=1&openid.ax.type.attr1=http%3A%2F%2Fopenid.net%2Fschema%2FnamePerson%2Ffriendly&openid.ax.value.attr1=My+name+is+Bobby+Smith&openid.ax.type.attr2=http%3A%2F%2Fschemas.openid.net%2Fax%2Fapi%2Fuser_id&openid.ax.value.attr2=bob&openid.ax.type.attr3=http%3A%2F%2Faxschema.org%2Fcontact%2Femail&openid.ax.value.attr3=bob%40oracle.com&openid.ax.type.attr4=http%3A%2F%2Fsession%2Fipaddress&openid.ax.value.attr4=10.145.120.253&openid.ns.pape=http%3A%2F%2Fspecs.openid.net%2Fextensions%2Fpape%2F1.0&openid.pape.auth_time=2014-03-24T19%3A20%3A05Z&openid.pape.auth_policies=LDAPScheme&openid.signed=op_endpoint%2Cclaimed_id%2Cidentity%2Creturn_to%2Cresponse_nonce%2Cassoc_handle%2Cns.ax%2Cax.mode%2Cax.type.attr0%2Cax.value.attr0%2Cax.type.attr1%2Cax.value.attr1%2Cax.type.attr2%2Cax.value.attr2%2Cax.type.attr3%2Cax.value.attr3%2Cax.type.attr4%2Cax.value.attr4%2Cns.pape%2Cpape.auth_time%2Cpape.auth_policies&openid.sig=mYMgbGYSs22l8e%2FDom9NRPw15u8%3D Mapping LDAPScheme To map the LDAP Scheme to the http://schemas.openid.net/pape/policies/2007/06/phishing-resistant and http://openid-policies/password-protected policies Federation Authentication Methods, I will execute the addSPPartnerAuthnMethod() method (the policies will be comma separated): Enter the WLST environment by executing:$IAM_ORACLE_HOME/common/bin/wlst.sh Connect to the WLS Admin server:connect() Navigate to the Domain Runtime branch:domainRuntime() Execute the addSPPartnerAuthnMethod() command:addSPPartnerAuthnMethod("AcmeRP", "http://schemas.openid.net/pape/policies/2007/06/phishing-resistant,http://openid-policies/password-protected", "LDAPScheme") Exit the WLST environment:exit() After authentication via FORM, OIF/IdP would now issue an Assertion similar to (see that the method was changed from LDAPScheme to the two policies): https://acme.com/openid?refid=id-9PKVXZmRxAeDYcgLqPm36ClzOMA-&openid.ns=http%3A%2F%2Fspecs.openid.net%2Fauth%2F2.0&openid.mode=id_res&openid.op_endpoint=https%3A%2F%2Fidp.com%2Fopenid&openid.claimed_id=https%3A%2F%2Fidp.com%2Fopenid%3Fid%3Did-38iCmmlAVEXPsFjnFVKArfn5RIiF75D5doorhEgqqPM%3D&openid.identity=https%3A%2F%2Fidp.com%2Fopenid%3Fid%3Did-38iCmmlAVEXPsFjnFVKArfn5RIiF75D5doorhEgqqPM%3D&openid.return_to=https%3A%2F%2Facme.com%2Fopenid%3Frefid%3Did-9PKVXZmRxAeDYcgLqPm36ClzOMA-&openid.response_nonce=2014-03-24T19%3A20%3A06Zid-YPa2kTNNFftZkgBb460jxJGblk2g--iNwPpDI7M1&openid.assoc_handle=id-6a5S6zhAKaRwQNUnjTKROREdAGSjWodG1el4xyz3&openid.ns.ax=http%3A%2F%2Fopenid.net%2Fsrv%2Fax%2F1.0&openid.ax.mode=fetch_response&openid.ax.type.attr0=http%3A%2F%2Fsession%2Fcount&openid.ax.value.attr0=1&openid.ax.type.attr1=http%3A%2F%2Fopenid.net%2Fschema%2FnamePerson%2Ffriendly&openid.ax.value.attr1=My+name+is+Bobby+Smith&openid.ax.type.attr2=http%3A%2F%2Fschemas.openid.net%2Fax%2Fapi%2Fuser_id&openid.ax.value.attr2=bob&openid.ax.type.attr3=http%3A%2F%2Faxschema.org%2Fcontact%2Femail&openid.ax.value.attr3=bob%40oracle.com&openid.ax.type.attr4=http%3A%2F%2Fsession%2Fipaddress&openid.ax.value.attr4=10.145.120.253&openid.ns.pape=http%3A%2F%2Fspecs.openid.net%2Fextensions%2Fpape%2F1.0&openid.pape.auth_time=2014-03-24T19%3A20%3A05Z&openid.pape.auth_policies=http%3A%2F%2Fschemas.openid.net%2Fpape%2Fpolicies%2F2007%2F06%2Fphishing-resistant+http%3A%2F%2Fopenid-policies%2Fpassword-protected&openid.signed=op_endpoint%2Cclaimed_id%2Cidentity%2Creturn_to%2Cresponse_nonce%2Cassoc_handle%2Cns.ax%2Cax.mode%2Cax.type.attr0%2Cax.value.attr0%2Cax.type.attr1%2Cax.value.attr1%2Cax.type.attr2%2Cax.value.attr2%2Cax.type.attr3%2Cax.value.attr3%2Cax.type.attr4%2Cax.value.attr4%2Cns.pape%2Cpape.auth_time%2Cpape.auth_policies&openid.sig=mYMgbGYSs22l8e%2FDom9NRPw15u8%3D In the next article, I will cover how OIF/IdP can be configured so that an SP can request a specific Federation Authentication Method to challenge the user during Federation SSO.Cheers,Damien Carru

  Read the article

• ASP.NET and WIF: Showing custom profile username as User.Identity.Name

  - by DigiMortal

  I am building ASP.NET MVC application that uses external services to authenticate users. For ASP.NET users are fully authenticated when they are redirected back from external service. In system they are logically authenticated when they have created user profiles. In this posting I will show you how to force ASP.NET MVC controller actions to demand existence of custom user profiles. Using external authentication sources with AppFabric Suppose you want to be user-friendly and you don’t force users to keep in mind another username/password when they visit your site. You can accept logins from different popular sites like Windows Live, Facebook, Yahoo, Google and many more. If user has account in some of these services then he or she can use his or her account to log in to your site. If you have community site then you usually have support for user profiles too. Some of these providers give you some information about users and other don’t. So only thing in common you get from all those providers is some unique ID that identifies user in service uniquely. Image above shows you how new user joins your site. Existing users who already have profile are directed to users homepage after they are authenticated. You can read more about how to solve semi-authorized users problem from my blog posting ASP.NET MVC: Using ProfileRequiredAttribute to restrict access to pages. The other problem is related to usernames that we don’t get from all identity providers. Why is IIdentity.Name sometimes empty? The problem is described more specifically in my blog posting Identifying AppFabric Access Control Service users uniquely. Shortly the problem is that not all providers have claim called http://schemas.xmlsoap.org/ws/2005/05/identity/claims/name. The following diagram illustrates what happens when user got token from AppFabric ACS and was redirected to your site. Now, when user was authenticated using Windows Live ID then we don’t have name claim in token and that’s why User.Identity.Name is empty. Okay, we can force nameidentifier to be used as name (we can do it in web.config file) but we have user profiles and we want username from profile to be shown when username is asked. Modifying name claim Now let’s force IClaimsIdentity to use username from our user profiles. You can read more about my profiles topic from my blog posting ASP.NET MVC: Using ProfileRequiredAttribute to restrict access to pages and you can find some useful extension methods for claims identity from my blog posting Identifying AppFabric Access Control Service users uniquely. Here is what we do to set User.Identity.Name: we will check if user has profile, if user has profile we will check if User.Identity.Name matches the name given by profile, if names does not match then probably identity provider returned some name for user, we will remove name claim and recreate it with correct username, we will add new name claim to claims collection. All this stuff happens in Application_AuthorizeRequest event of our web application. The code is here. protected void Application_AuthorizeRequest() {     if (string.IsNullOrEmpty(User.Identity.Name))     {         var identity = User.Identity;         var profile = identity.GetProfile();         if (profile != null)         {             if (profile.UserName != identity.Name)             {                 identity.RemoveName();                   var claim = new Claim("http://schemas.xmlsoap.org/ws/2005/05/identity/claims/name", profile.UserName);                 var claimsIdentity = (IClaimsIdentity)identity;                 claimsIdentity.Claims.Add(claim);             }         }     } } RemoveName extension method is simple – it looks for name claims of IClaimsIdentity claims collection and removes them. public static void RemoveName(this IIdentity identity) {     if (identity == null)         return;       var claimsIndentity = identity as ClaimsIdentity;     if (claimsIndentity == null)         return;       for (var i = claimsIndentity.Claims.Count - 1; i >= 0; i--)     {         var claim = claimsIndentity.Claims[i];         if (claim.ClaimType == "http://schemas.xmlsoap.org/ws/2005/05/identity/claims/name")             claimsIndentity.Claims.RemoveAt(i);     } } And we are done. Now User.Identity.Name returns the username from user profile and you can use it to show username of current user everywhere in your site. Conclusion Mixing AppFabric Access Control Service and Windows Identity Foundation with custom authorization logic is not impossible but a little bit tricky. This posting finishes my little series about AppFabric ACS and WIF for this time and hopefully you found some useful tricks, tips, hacks and code pieces you can use in your own applications.

  Read the article

• Today's Links (6/29/2011)

  - by Bob Rhubart

  Event-Driven SOA: Events meet Services | Guido Schmutz Oracle ACE Director Guido Schmutz shows you how to achieve extreme loose coupling within a Service-Oriented Architecture by using event-driven interactions. Misconceptions About Software Architecture | Sanjeev Kumar A concise, to-the-point, and informative article by Sanjeev Kumar. Good Leaders Acknowledge What Can't Be Done - Jeffrey Pfeffer - Harvard Business Review "None of us likes to admit to bad decisions," says Jeffrey Pfeffer. "But imagine how much harder that is for someone who has been chosen to lead a large organization precisely because he or she is thought to have the power to see the future more clearly and chart a wise course." Suboptimal Thinking within Enterprise Architecture | James McGovern McGovern says: "We need to remember that enterprises live and thrive beyond just the current person at the helm." Boundaryless Information Flow | Richard Veryard "If all the boundaries are removed or porous, then the (extended) enterprise or ecosystem becomes like a giant sponge, in which all information permeates the whole," Veryard says. "Some people may think that's a good idea, but it's not what I'd call loose coupling." Coming to a City Near You: Oracle Business Analytics Summits | Rob Reynolds This series of events includes a Technology and Architecture track. New Date for Implementation of Sun Hands-On Course Requirement (Oracle Certification) As announced on the Oracle Certification website, Java Architect, Java Developer, Solaris System Administrator and Solaris Security Administrator certification tracks will include a new mandatory course attendance requirement. VirtualBox 4.0.10 is now available for download | Bob Netherton Netherton shares information on the new release. Updated Technical Best Practices whitepaper | Anthony Shorten The Technical Best Practices whitepaper has been updated with the latest advice. "New advice includes new installation advice, advanced settings, new security settings and advice for both Oracle WebLogic and IBM WebSphere installations," says Shorten. Kscope 11 ADF, AIA and Business Rules | Peter Paul van de Beek Whitehorses Solution Architect Peter Paul van de Beek shares his impressions of KScope11 presentations by Markus Eisele, Sten Vesterli, and Edwin Biemond. Amazon AWS for the learning experience | Andrej Koelewijn "Using AWS changes your expectations how your internal data center should operate," says Koelewijn. BPMN is dead, long live BPEL! (SOA Partner Community Blog) Jürgen Kress shares information -- including a long list of speakers -- for the SOA & BPM Integration Days 2011 conference, October 12th & 13th 2011 in Düsseldorf. InfoQ: HTML5 and the Dawn of Rich Mobile Web Applications James Pearce introduces cross-platform web apps development using HTML5 and web frameworks, such as jQTouch, jQuery Mobile, Sencha Touch, PhoneGap, outlining what makes a good framework. InfoQ: Interview and Book Excerpt: CMMI for Development "Frameworks like TOGAF are used to define an architecture that aligns IT assets and resources to support key business needs and processes of key stakeholders," says SEI's Mike Konrad. "But the individual application systems, capabilities, services, networks, and other IT assets and infrastructure still need to be acquired, developed, or sustained." InfoQ: Architecting a Cloud-Scale Identity Fabric | Eric Olden "The most cited reason for not moving to the cloud is concern about security," says Olden. "In particular, managing user identity and access in the cloud is a tough problem to solve and a big security concern for organizations."

  Read the article

• Lies, damned lies, and statistics Part 2

  - by Maria Colgan

  There was huge interest in our OOW session last year on Managing Optimizer Statistics. It seems statistics and the maintenance of them continues to baffle people. In order to help dispel the mysteries surround statistics management we have created a two part white paper series on Optimizer statistics.  Part one of this series was released in November last years and describes in detail, with worked examples, the different concepts of Optimizer statistics. Today we have published part two of the series, which focuses on the best practices for gathering statistics, and examines specific use cases including, the fears that surround histograms and statistics management of volatile tables like Global Temporary Tables. Here is a quick look at the Introduction and the start of the paper. You can find the full paper here. Happy Reading! Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:"Times New Roman","serif";} Introduction The Oracle Optimizer examines all of the possible plans for a SQL statement and picks the one with the lowest cost, where cost represents the estimated resource usage for a given plan. In order for the Optimizer to accurately determine the cost for an execution plan it must have information about all of the objects (table and indexes) accessed in the SQL statement as well as information about the system on which the SQL statement will be run. This necessary information is commonly referred to as Optimizer statistics. Understanding and managing Optimizer statistics is key to optimal SQL execution. Knowing when and how to gather statistics in a timely manner is critical to maintaining acceptable performance. This whitepaper is the second of a two part series on Optimizer statistics. The first part of this series, Understanding Optimizer Statistics, focuses on the concepts of statistics and will be referenced several times in this paper as a source of additional information. This paper will discuss in detail, when and how to gather statistics for the most common scenarios seen in an Oracle Database. The topics are · How to gather statistics · When to gather statistics · Improving the efficiency of gathering statistics · When not to gather statistics · Gathering other types of statistics How to gather statistics The preferred method for gathering statistics in Oracle is to use the supplied automatic statistics-gathering job. Automatic statistics gathering job The job collects statistics for all database objects, which are missing statistics or have stale statistics by running an Oracle AutoTask task during a predefined maintenance window. Oracle internally prioritizes the database objects that require statistics, so that those objects, which most need updated statistics, are processed first. The automatic statistics-gathering job uses the DBMS_STATS.GATHER_DATABASE_STATS_JOB_PROC procedure, which uses the same default parameter values as the other DBMS_STATS.GATHER_*_STATS procedures. The defaults are sufficient in most cases. However, it is occasionally necessary to change the default value of one of the statistics gathering parameters, which can be accomplished by using the DBMS_STATS.SET_*_PREF procedures. Parameter values should be changed at the smallest scope possible, ideally on a per-object bases. You can find the full paper here. Happy Reading! +Maria Colgan

  Read the article

• Installing Eclipse for OSB Development

  - by James Taylor

  OSB provides 2 methods for OSB development, the OSB console, and Eclipse. This post deals with a typical development environment with OSB installed on a remote server and the developer requiring an IDE on their PC for development. As at 11.1.1.4 Eclipse is only IDE supported for OSB development. We are hoping OSB will support JDeveloper in the future. To get the download for Eclipse use the download WebLogic Server with the Oracle Enterprise Pack for Eclipse, e.g. wls1034_oepe111161_win32.exe.To ensure the Eclipse version is compatible with your OSB version I recommend using the Eclipse that comes with the supported WLS server, e.g. OSB 11.1.1.4 you would install WLS 10.3.4+oepe.The install is a 2 step process, install the base Eclipse, then install the OSB plugins. In this example I'm using the 11.1.1.4 install for windows, your versions may differ. You need to download 2 programs, WebLogic Server with the oepe plugin for your OS, and the Oracle Service Bus which is generally generic. Place these files in a directory of your choice. Start the executable I create a new Oracle Home for this installation as it don't want to impact on my JDeveloper install or any other Oracle products installed on my machine. Ignore the support / email notifications Choose a custom install as we only want to install the minimum for Eclipse. If you really want you can do a typical and install everything. Deselect all products then select the Oracle Enterprise Pack for Eclipse. This will select the minimum prerequisites required for install. As I'm only going to use this home for OSB Development I deselect the JRockit JVM. Accept the locations for the installs. If running on a Windows environment you will be asked to start a Node Manger service. This is optional. I have chosen to ignore. Select the user permissions you require, I have set to default. Do a last check to see if the values are correct and continue to install. The install should start. The install should complete successfully. I chose not to run the Quick Start. Extract the OSB download to a location of your choice and double click on the setup.exe. You may be asked to supply a correct java location. Point this to the java installed in your OS. I'm running Windows 7 so I used the 64bit version. Skip the software updates. Set the OSB home to the location of the WLS home installed above Choose a custom install as all we want to install is the OSB Eclipse Plugins. Select OSB IDE. For the rest of the install screens accept the defaults. Start the install There is no need to configure a WLS domain if you only intend to deploy to the remote server. If you need to do this there are other sites how to configure via the configuration wizard. Start Eclipse to make sure the OSB Plugin has been created. In the top right drop down you should see OSB as an option. Connecting to the remote server, select the Server Tab at the bottom Right-click in that frame and select Server. Chose the remote server version and the hostname Provide and name for your server if necessary, and accept the defaults Enter connection details for the remote server Click on the Remote server and it should validate stating its status.Now you ready to develop, Happy developing!

  Read the article

• ATG Live Webcast June 14: Technical Preview of EBS 12.2 Online Patching

  - by BillSawyer

  Online Patching is is one of the cornerstone new features in our upcoming Oracle E-Business Suite 12.2 release. This ground-breaking feature is based upon Edition-Based Redefinition, a new 11gR2 Database feature that was built to Oracle Applications division specifications to allow the E-Business Suite's database tier to be patched while the environment is running.  Online Patching combines the use of Edition-Based Redefinition and new E-Business Suite technologies to allow patching to the E-Business Suite's database and application tier servers while the environment is being actively used by its end-users. This webcast provides a detailed technical preview of: How this new feature works How it affects E-Business Suite end-users How it affects E-Business Suite database administrators and patching lifecycles How it affects developers and third-party software vendors responsible for E-Business Suite customizations and extensions The presenter for this event is Kevin Hudson, Senior Director and one of the Online Patching architects. There will be a special extended Q&A Session at the end of this presentation, given the nature of the materials and the questions that we expect from you. ATG Development staff supporting the Q&A session will include Elke Phelps, Santiago Bastidas, Max Arderius, and other ATG architects. Date:               Thursday, June 14, 2012Time:              8:00 AM - 10:00 AM Pacific Standard Time (Special 2-hour Time)Presenter:    Kevin Hudson, Senior Director, Applications Technology IntegrationWebcast Registration Link (Preregistration is optional but encouraged) To hear the audio feed:   Domestic Participant Dial-In Number:           877-697-8128   International Participant Dial-In Number:      706-634-9568   Dial-In Passcode:                                              100815To see the presentation:    The Direct Access Web Conference details are:    Website URL: https://ouweb.webex.com    Meeting Number:  597470987If you miss the webcast, or you have missed any webcast, don't worry -- we'll post links to the recording as soon as it's available from Oracle University.  You can monitor this blog for pointers to the replay. And, you can find our archive of our past webcasts and training here. When will Oracle E-Business Suite 12.2 be released? Oracle's Revenue Recognition rules prohibit us from discussing certification and release dates, but you're welcome to monitor or subscribe to this blog. We'll post updates here as soon as soon as they're available.    

  Read the article

• Taking Your Business Scorecard Golfing

  - by tobyehatch

  Our workplace world is definitely changing. Not only are we taking work home, but we are working during odd hours in some very strange places.  I had the pleasure of interviewing Jacques Vigeant, Product Strategy Manager for Oracle Business Intelligence and Enterprise Performance Management, on a Podcast, and he enlightened me about how our mobile devices and business scorecards are enabling us to be more accountable and keep a watchful eye on business – even while on the golf course.Business scorecards have been around for many years - so I asked Jacques if he felt they had changed significantly due to technology. His answer was, “Yes, and no.”  Jacques agreed that scorecard enthusiasts are still passionate about executing the company strategy and monitoring Key Performance Indicators (KPIs), but scorecards and Business Intelligence (BI) as a whole have changed.  He explained that five to six years ago, people did BI work at the office and, for the most part, disconnected from their computer and workplace when they went home – with the exception of checking email and making a phone call or two. But now, that is no longer the case. People are virtually always connected with work and, more importantly, expect their BI and scorecards to be ‘always on,’ regardless of whether they are at their desk or somewhere else.Basically, the BI paradigm has changed from a 'pull' model, where employees are at their desks querying or pulling information from the system, to a 'push' model where employees expect their BI and scorecard systems to reach out (or push information) to them when there is something of note to learn or something on which they need to take action. I found this very interesting. However mobile devices do have their limitations with respect to screen sizes – does it really make sense to look at your strategy/scorecard on tiny devices? What kind of scorecard activities can you really expect to be able to do? Jacques’ answer was very logical. “When you think of a scorecard, it is really comprised of an organization of KPIs that are aligned with the strategic objectives of your company. KPIs are the heart of how you will execute your strategy. So, if you decompose that a little more, each KPI is well defined with the thresholds that you should keep an eye on and who is responsible for them. When we talk about scorecarding on a phone, we aren’t talking about surfing the strategy and exploring the strategy map like we do on the desktop. In a scorecarding context, we use the phone more as an alerting mechanism or simple monitoring device for your KPIs.”Jacques gave a great example of an inventory manager who took part of an afternoon off to go golfing before winter finally hit, and while on the front nine holes, his phone vibrated. His scorecard was alerting him that the inventory levels for one of the products was below some threshold that he had set.  From his phone, he had set up three options within Oracle Scorecard and Strategy Management (OSSM) for this type of situation:  1. Contact the warehouse manager directly by phone and work it out (standard phone function)  2. Tap/hold the KPI and add an annotation to the KPI in OSSM using the dictation capabilities of the phone and deal with it more fully when he gets back to the office  3. Tap/hold the KPI and invoke a business process from OSSM to transfer product from another warehouse with higher stock levels to the one that needs it  Being on a phone should still give you options to quickly deal with situations as needed, but mobile phones are not designed for nor should try to replicate the full desktop experience. We covered other interesting subjects in the interview, including how Oracle is keeping pace with mobile innovation and new devices such as Google Glasses, Galaxy Gear, Pebble Watches and more, and how Oracle is handling mobile security– which is great news for our mobile workforce. To listen to the entire Podcast, click here.To learn more about Oracle Scorecard and Strategy Management, click here.

  Read the article

• Securing Flexfield Value Sets in EBS 12.2

  - by Sara Woodhull

  Release 12.2 includes a new feature: flexfield value set security. This new feature gives you additional options for ensuring that different administrators have non-overlapping responsibilities, which in turn provides checks and balances for sensitive activities.  Separation of Duties (SoD) is one of the key concepts of internal controls and is a requirement for many regulations including: Sarbanes-Oxley (SOX) Act Health Insurance Portability and Accountability Act (HIPAA) European Union Data Protection Directive. Its primary intent is to put barriers in place to prevent fraud or theft by an individual acting alone. Implementing Separation of Duties requires minimizing the possibility that users could modify data across application functions where the users should not normally have access. For flexfields and report parameters in Oracle E-Business Suite, values in value sets can affect functionality such as the rollup of accounting data, job grades used at a company, and so on. Controlling access to the creation or modification of value set values can be an important piece of implementing Separation of Duties in an organization. New Flexfield Value Set Security feature Flexfield value set security allows system administrators to restrict users from viewing, adding or updating values in specific value sets. Value set security enables role-based separation of duties for key flexfields, descriptive flexfields, and report parameters. For example, you can set up value set security such that certain users can view or insert values for any value set used by the Accounting Flexfield but no other value sets, while other users can view and update values for value sets used for any flexfields in Oracle HRMS. You can also segregate access by Operating Unit as well as by role or responsibility.Value set security uses a combination of data security and role-based access control in Oracle User Management. Flexfield value set security provides a level of security that is different from the previously-existing and similarly-named features in Oracle E-Business Suite: Function security controls whether a user has access to a specific page or form, as well as what operations the user can do in that screen. Flexfield value security controls what values a user can enter into a flexfield segment or report parameter (by responsibility) during routine data entry in many transaction screens across Oracle E-Business Suite. Flexfield value set security (this feature, new in Release 12.2) controls who can view, insert, or update values for a particular value set (by flexfield, report, or value set) in the Segment Values form (FNDFFMSV). The effect of flexfield value set security is that a user of the Segment Values form will only be able to view those value sets for which the user has been granted access. Further, the user will be able to insert or update/disable values in that value set if the user has been granted privileges to do so.  Flexfield value set security affects independent, dependent, and certain table-validated value sets for flexfields and report parameters. Initial State of the Feature upon Upgrade Because this is a new security feature, it is turned on by default.  When you initially install or upgrade to Release 12.2.2, no users are allowed to view, insert or update any value set values (users may even think that their values are missing or invalid because they cannot see the values).  You must explicitly set up access for specific users by enabling appropriate grants and roles for those users.We recommend using flexfield value set security as part of a comprehensive Separation of Duties strategy. However, if you choose not to implement flexfield value set security upon upgrading to or installing Release 12.2, you can enable backwards compatibility--users can access any value sets if they have access to the Values form--after you upgrade. The feature does not affect day-to-day transactions that use flexfields.  However, you must either set up specific grants and roles or enable backwards compatibility before users can create new values or update or disable existing values. For more information, see: Release 12.2 Flexfield Value Set Security Documentation Update for Patch 17305947:R12.FND.C (Document 1589204.1) R12.2 TOI: Implement and Use Application Object Library (AOL) - Flexfields Security and Separation of Duties for Value Sets (recorded training)

  Read the article

• WebLogic Server–Use the Execution Context ID in Applications–Lessons From Hansel and Gretel

  - by james.bayer

  I learned a neat trick this week.  Don’t let your breadcrumbs go to waste like Hansel and Gretel did!  Keep track of the code path, logs and errors for each request as they flow through the system.  Earlier this week an OTN forum post in the WLS – General category by Oracle Ace John Stegeman asked a question how to retrieve the Execution Context ID so that it could be used on an error page that a user could provide to a help desk or use to check with application administrators so they could look up what went wrong.  What is the Execution Context ID (ECID)?  Fusion Middleware injects an ECID as a request enters the system and it says with the request as it flows from Oracle HTTP Server to Oracle Web Cache to multiple WebLogic Servers to the Oracle Database. It’s a way to uniquely identify a request across tiers.  According to the documentation it’s: The value of the ECID is a unique identifier that can be used to correlate individual events as being part of the same request execution flow. For example, events that are identified as being related to a particular request typically have the same ECID value.  The format of the ECID string itself is determined by an internal mechanism that is subject to change; therefore, you should not have or place any dependencies on that format. The novel idea that I see John had was to extend this concept beyond the diagnostic information that is captured by Fusion Middleware.  Why not also use this identifier in your logs and errors so you can correlate even more information together!  Your logging might already identify the user, so why not identify the request so you filter down even more.  All you need to do inside of WebLogic Server to get ahold of this information is invoke DiagnosticConextHelper: weblogic.diagnostics.context.DiagnosticContextHelper.getContextId() This class has other helpful methods to see other values tracked by the diagnostics framework too.  This way I can see even more detail and get information across tiers. In performance profiling, this can be very handy to track down where time is being spent in code.  I’ve blogged and made videos about this before.  JRockit Flight Recorder can use the WLDF Diagnostic Volume in WLS 10.3.3+ to automatically capture and correlate lots of helpful information for each request without installing any special agents and with the out-of-the-box JRockit and WLS settings!  You can see here how information is displayed in JRockit Flight Recorder about a single request as it calls a Servlet, which calls an EJB, which gets a DB connection, which starts a transaction, etc.  You can get timings around everything and even see the SQL that is used. http://download.oracle.com/docs/cd/E21764_01/web.1111/e13714/using_flightrecorder.htm#WLDFC480 Recent versions of the WLS console also are able to visualize this data too, so it works with other JVMs besides JRockit when you turn on WLDF instrumentation. I wrote a little sample application that verified to myself that the ECID did actually cross JVM boundaries.  I invoked a Servlet in one JVM, which acted as an EJB client to Stateless Session Bean running in another JVM.  Each call returned the same ECID.  You need to turn on WLDF Instrumentation for this to work otherwise the framework returns null.  I’m glad John put me on to this API as I have some interesting ideas on how to correlate some information together.

  Read the article

• Centralized Project Management Brings Needed Cost Controls to Growing Brazilian Firm

  - by Melissa Centurio Lopes

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Fast growth and a significant increase in business activities were creating project management challenges for CPqD, a developer of innovative information and communication technologies for large Brazilian organizations. To bring greater efficiency and centralized project management capabilities to its operations, CPqD chose Oracle’s Primavera P6 Enterprise Project Portfolio Management. “Oracle Primavera is an essential tool for our day-to-day business, and I notice the effort Oracle makes to constantly innovate and to add more functionality in an increasingly shorter period of time,” says Márcio Alexandre da Silva, IT department project coordinator, CPqD. He explains that before CPqD implemented the Oracle solution, the company did not have a corporate view of projects. “Our project monitoring was decentralized and restricted to each coordinator,” the project coordinator says. “With the Oracle solution, we achieved actual shared management, more control, and budgets that stay within projections.” Among the benefits that CPqD now enjoys are The ability to more effectively identify how employees are allocated, enabling managers to increase or reduce resources based on project scope, as well as secure the resources required for unexpected projects and demands A 75 percent reduction in the time it takes to collect project data and indicators—automated and centralized collection means project coordinators no longer have to manually compile information that was spread among various systems Read the complete CPqD company snapshot Read more in the October Edition of the quarterly Information InDepth EPPM Newsletter Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

  Read the article

• QCon: A practitioner-driven conference for Developers

  - by Ruma Sanyal

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} QCon [http://www.qconsf.com] started yesterday with the 3-day conference from Monday thru Wednesday, followed by 2 days of tutorials on Thursday and Friday. The conference features over 100 speakers in 6 concurrent tracks daily covering the most timely and innovative topics driving the evolution of enterprise software development today. Oracle and its Cloud Application Foundation products are well represented at this event. Yesterday, Joe Huang, responsible for outbound product management of Oracle's Mobile Application Development Framework (ADF Mobile), discussed hybrid mobile development with Java & HTML5 for iOS and Android. If you missed Joe’s session you can download the presentation from here. Michael Kovacs will be talking tomorrow about how to keep your application data highly available. Michael works with Oracle customers in a pre-sales role to help them understand when and how to use Oracle's technology to solve their business problems. His focus is on Java and technologies like WebLogic and Coherence. His session details can be found here. Lastly, we believe in having fun. So don’t miss the Oracle hospitality reception today at the Hyatt Atrium. See you there!   /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif"; mso-fareast-font-family:"Times New Roman";}

  Read the article

• How to completely remove a package that didn't install properly?

  - by chtfn

  I recently installed a package from a ppa on Ubuntu 12.04 beta, but apparently it didn't work out, and now it is giving me errors at every update or install I make, even after deactivating the ppa from my sources. This is what I get when I try uninstalling from USC: installArchives() failed: (Reading database ... (Reading database ... 5% (Reading database ... 10% (Reading database ... 15% (Reading database ... 20% (Reading database ... 25% (Reading database ... 30% (Reading database ... 35% (Reading database ... 40% (Reading database ... 45% (Reading database ... 50% (Reading database ... 55% (Reading database ... 60% (Reading database ... 65% (Reading database ... 70% (Reading database ... 75% (Reading database ... 80% (Reading database ... 85% (Reading database ... 90% (Reading database ... 95% (Reading database ... 100% (Reading database ... 295120 files and directories currently installed.) Removing oracle-java7-installer ... update-alternatives: error: unknown argument `cdrom' dpkg: error processing oracle-java7-installer (--remove): subprocess installed pre-removal script returned error exit status 2 No apport report written because MaxReports is reached already Downloading... --2012-04-12 13:13:21-- http://download.oracle.com/otn-pub/java/jdk/7u3-b04/jdk-7u3-linux-i586.tar.gz Rsolution de download.oracle.com (download.oracle.com)... 203.13.161.233, 203.13.161.234 Connexion vers download.oracle.com (download.oracle.com)|203.13.161.233|:80... connect. requte HTTP transmise, en attente de la rponse... 302 Moved Temporarily Emplacement: https://edelivery.oracle.com/otn-pub/java/jdk/7u3-b04/jdk-7u3-linux-i586.tar.gz [suivant] --2012-04-12 13:13:21-- https://edelivery.oracle.com/otn-pub/java/jdk/7u3-b04/jdk-7u3-linux-i586.tar.gz Rsolution de edelivery.oracle.com (edelivery.oracle.com)... 173.223.150.174 Connexion vers edelivery.oracle.com (edelivery.oracle.com)|173.223.150.174|:443... connect. requte HTTP transmise, en attente de la rponse... 302 Moved Temporarily Emplacement: http://download.oracle.com/errors/download-fail-1505220.html [suivant] --2012-04-12 13:13:22-- http://download.oracle.com/errors/download-fail-1505220.html Connexion vers download.oracle.com (download.oracle.com)|203.13.161.233|:80... connect. requte HTTP transmise, en attente de la rponse... 200 OK Longueur: 5307 (5,2K) [text/html] Sauvegarde en : ./jdk-7u3-linux-i586.tar.gz 0K ..... 100% 4,94M=0,001s 2012-04-12 13:13:22 (4,94 MB/s) - ./jdk-7u3-linux-i586.tar.gz sauvegard [5307/5307] Download done. sha256sum mismatch jdk-7u3-linux-i586.tar.gz Oracle JDK 7 is NOT installed. dpkg: error while cleaning up: subprocess installed post-installation script returned error exit status 1 Errors were encountered while processing: oracle-java7-installer Error in function: I also tried "remove completely" from synaptic but it doesn't work either. Thank you for your help in advance!

  Read the article

• Guaranteed Restore Points as Fallback Method

  - by Mike Dietrich

  Thanks to the great audience yesterday in the Upgrade & Migration Workshop in Utrecht. That was really fun and I was amazed by our new facilities (and the  "wellness" lights surrounding the plenum room's walls). And another reason why I like to do these workshops is that often I learn new things from you So credits here to Rick van  Ek who has highlighted the following topic to me. Yesterday (and in some previous workshops) I did mention during the discussion about Fallback Strategies that you'll have to switch on Flashback Database beforehand to create a guaranteed restore point in case you'll encounter an issue during the database upgrade. I knew that we've made it possible since Oracle Database 11.2 to switch Flashback Database on without taking the database into MOUNT status (you could switch it off anyway while the database is open before in all releases). But before Oracle Database 11.2 that did require MOUNT status. SQL> create restore point rp1 guarantee flashback database ; create restore point rp1 guarantee flashback database * ERROR at line 1: ORA-38784: Cannot create restore point 'RP1'. ORA-38787: Creating the first guaranteed restore point requires mount mode when flashback database is off. But Rick did mention that I won't need to switch Flashback Database On to create a guaranteed restore point. And he's right - in older releases I would have had to go into MOUNT state to define the restore point which meant to restart the database. But in 11.2 that's no necessary anymore. And the same will apply when you upgrade your pre-11.2 database (e.g. an Oracle Database 10.2.0.4) to Oracle Database 11.2. As soon as you start your "old" not-yet-upgraded database in your 11.2 environment with STARTUP UPGRADE you can define a guaranteed restore point. If you tail the alert.log you'll see that the database will start the RVWR (Recovery Writer) background process - you'll just have to make sure that you'd define the values for db_recovery_file_dest_size and db_recovery_file_dest. SQL> startup upgrade ORACLE instance started. Total System Global Area  417546240 bytes Fixed Size                  2228944 bytes Variable Size             134221104 bytes Database Buffers          272629760 bytes Redo Buffers                8466432 bytes Database mounted. Database opened. SQL> create restore point grpt guarantee flashback database; Restore point created.SQL> drop restore point grpt; And don't forget to drop that restore point the sooner or later as it is guaranteed - and will fill up your Fast Recovery Area pretty quickly Just on the side: in any case archivelog mode is required if you'd like to work with restore points. - Mike

  Read the article

• Auto update not working

  - by Mifas

  When I get new updates, I can't install them. When I try to install I get the following error message. installArchives() failed: Preconfiguring packages ... Preconfiguring packages ... Preconfiguring packages ... Preconfiguring packages ... (Reading database ... (Reading database ... 5%% (Reading database ... 10%% (Reading database ... 15%% (Reading database ... 20%% (Reading database ... 25%% (Reading database ... 30%% (Reading database ... 35%% (Reading database ... 40%% (Reading database ... 45%% (Reading database ... 50%% (Reading database ... 55%% (Reading database ... 60%% (Reading database ... 65%% (Reading database ... 70%% (Reading database ... 75%% (Reading database ... 80%% (Reading database ... 85%% (Reading database ... 90%% (Reading database ... 95%% (Reading database ... 100%% (Reading database ... 191976 files and directories currently installed.) Preparing to replace resolvconf 1.63ubuntu11 (using .../resolvconf_1.63ubuntu14_all.deb) ... Unpacking replacement resolvconf ... Preparing to replace libutouch-geis1 2.2.9-0ubuntu2 (using .../libutouch-geis1_2.2.9-0ubuntu3_i386.deb) ... Unpacking replacement libutouch-geis1 ... Preparing to replace vino 3.4.1-0ubuntu1 (using .../vino_3.4.2-0ubuntu1_i386.deb) ... Unpacking replacement vino ... Processing triggers for ureadahead ... ureadahead will be reprofiled on next reboot Processing triggers for man-db ... Processing triggers for gconf2 ... Processing triggers for desktop-file-utils ... Processing triggers for bamfdaemon ... Rebuilding /usr/share/applications/bamf.index... Processing triggers for gnome-menus ... Processing triggers for libglib2.0-0 ... Setting up oracle-java7-installer (7u3-0~eugenesan~precise4) ... Downloading... --2012-05-23 19:40:37-- http://download.oracle.com/otn-pub/java/jdk/7u3-b04/jdk-7u3-linux-i586.tar.gz Resolving download.oracle.com (download.oracle.com)... 223.224.12.144, 223.224.12.146 Connecting to download.oracle.com (download.oracle.com)|223.224.12.144|:80... connected. HTTP request sent, awaiting response... 302 Moved Temporarily Location: https://edelivery.oracle.com/otn-pub/java/jdk/7u3-b04/jdk-7u3-linux-i586.tar.gz [following] --2012-05-23 19:40:38-- https://edelivery.oracle.com/otn-pub/java/jdk/7u3-b04/jdk-7u3-linux-i586.tar.gz Resolving edelivery.oracle.com (edelivery.oracle.com)... 173.223.2.174 Connecting to edelivery.oracle.com (edelivery.oracle.com)|173.223.2.174|:443... connected. HTTP request sent, awaiting response... 302 Moved Temporarily Location: http://download.oracle.com/errors/download-fail-1505220.html [following] --2012-05-23 19:40:41-- http://download.oracle.com/errors/download-fail-1505220.html Connecting to download.oracle.com (download.oracle.com)|223.224.12.144|:80... connected. HTTP request sent, awaiting response... 200 OK Length: 5307 (5.2K) [text/html] Saving to: `./jdk-7u3-linux-i586.tar.gz' 0K ..... 100%% 52.9K=0.1s 2012-05-23 19:40:41 (52.9 KB/s) - `./jdk-7u3-linux-i586.tar.gz' saved [5307/5307] Download done. sha256sum mismatch jdk-7u3-linux-i586.tar.gz Oracle JDK 7 is NOT installed. dpkg: error processing oracle-java7-installer (--configure): subprocess installed post-installation script returned error exit status 1 No apport report written because MaxReports is reached already Setting up resolvconf (1.63ubuntu14) ... Setting up libutouch-geis1 (2.2.9-0ubuntu3) ... Setting up vino (3.4.2-0ubuntu1) ... Processing triggers for resolvconf ... Processing triggers for libc-bin ... ldconfig deferred processing now taking place Errors were encountered while processing: oracle-java7-installer Error in function:

  Read the article

• Q&A: Drive Online Engagement with Intuitive Portals and Websites

  - by kellsey.ruppel

  We had a great webcast yesterday and wanted to recap the questions that were asked throughout. Can ECM distribute contents to 3rd party sites?ECM, which is now called WebCenter Content can distribute content to 3rd party sites via several means as well as SSXA - Site Studio for External Applications. Will you be able to provide more information on these means and SSXA?If you have an existing JSP application, you can add the SSXA libraries to your IDE where your application was built (JDeveloper for example).  You can now drop some code into your 3rd party site/application that can both create and pull dynamically contributable content out of the Content Server for inclusion in your pages.   If the 3rd party site is not a JSP application, there is also the option of leveraging two Site Studio (not SSXA) specific custom WebCenter Content services to pull Site Studio XML content into a page. More information on SSXA can be found here: http://docs.oracle.com/cd/E17904_01/doc.1111/e13650/toc.htm Is there another way than a ”gadget” to integrate applications (like loan simulator) in WebCenter Sites?There are some other ways such as leveraging the Pagelet Producer, which is a core component of WebCenter Portal. Oracle WebCenter Portal's Pagelet Producer (previously known as Oracle WebCenter Ensemble) provides a collection of useful tools and features that facilitate dynamic pagelet development. A pagelet is a reusable user interface component. Any HTML fragment can be a pagelet, but pagelet developers can also write pagelets that are parameterized and configurable, to dynamically interact with other pagelets, and respond to user input. Pagelets are similar to portlets, but while portlets were designed specifically for portals, pagelets can be run on any web page, including within a portal or other web application. Pagelets can be used to expose platform-specific portlets in other web environments. More on Page Producer can be found here:http://docs.oracle.com/cd/E23943_01/webcenter.1111/e10148/jpsdg_pagelet.htm#CHDIAEHG Can you describe the mechanism available to achieve the context transfer of content?The primary goal of context transfer is to provide a uniform experience to customers as they transition from one channel to another, for instance in the use-case discussed in the webcast, it was around a customer moving from the .com marketing website to the self-service site where the customer wants to manage his account information. However if WebCenter Sites was able to identify and segment the customers  to a specific category where the customer is a potential target for some promotions, the same promotions should be targeted to the customer when he is in the self-service site, which is managed by WebCenter Portal. The context transfer can be achieved by calling out the WebCenter Sites Engage Server API’s, which will identify the segment that the customer has been bucketed into. Again through REST API’s., WebCenter Portal can then request WebCenter Sites for specific content that needs to be targeted for a customer for the identified segment. While this integration can be achieved through custom integration today, Oracle is looking into productizing this integration in future releases.  How can context be transferred from WebCenter Sites (marketing site) to WebCenter Portal (Online services)?WebCenter Portal Personalization server can call into WebCenter Sites Engage Server to identify the segment for the user and then through REST API’s request specific content that needs to be surfaced in the Portal. Still have questions? Leave them in the comments section! And you can catch a replay of the webcast here.

  Read the article

< Previous Page | 254 255 256 257 258 259 260 261 262 263 264 265  | Next Page >