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  • Simple tips to design a Customer Journey Map

    - by Isabel F. Peñuelas
    “A model can abstract to a level that is comprehensible to humans, without getting lost in details.” -The Unified Modeling Language Reference Manual. Inception using Post-it, StoryBoards, Lego or Mindmaping Techniques The first step in a Customer Experience project is to describe customer interactions creating a customer journey map. Modeling is never easy, so to succeed on this effort, it is very convenient that your CX´s team have some “abstract thinking” skills. Besides is very helpful to consult a Business Service Design offered by an Interactive Agency to lead your inception process. Initially, you may start by a free discussion using post-it cards; storyboards; even lego or any other brainstorming technique you like. This will help you to get your mind into the path followed by the customer to purchase your product or to consume any business service you actually offer to your customers, or plan to offer in the near future. (from www.servicedesigntools.org) Colorful Mind Maps are very useful to document and share meeting ideas. Some Mind Maps software providers as ThinkBuzzan provide trial versions, and you will find more mindmapping options on this post by Mashable. Finally to produce a quick one, I do recommend Wise, an entirely online mindmaping service. On my view the best results in terms of communication will always come for an artistic hand-made drawing. Customer Experience Mind Map Example Making your first Customer Journey Map To add some more formalization to your thoughts, there is a wide offering for designing Customer Journey Maps. A Customer Map can be represented as an oriented graph in which another follows each step. The one below is the most simple Customer Journey you can draw. Nothing more than a couple of pictures, numbers and lines to design the customer steps sequence in the purchase process. Very simple Customer Journey for Social Mobile Shopping There are a lot of Customer Journey templates much more sophisticated available  in the Web using a variety of styles, as per example this one with a focus on underlining emotional experience, or this other worksheet template. Representing different interaction devices on the vertical axis, and touchpoints / requirements and existing gaps horizontally  is today´s most common format for Customer Journeys. From Customer Journey Maps to CX Technology Adoption Plans Once you have your map ready, you can start to identify the IT infrastructure requirements for your CXProject. By analyzing customer problems and improvement opportunities with maps, you will then identify the technology gaps and the new investment requirements in your IT infrastructure. Deeping step by step from the more abstract to the more concrete is the best guarantee to take the right IT investment decisions.  ¡Remember to keep your initial customer journey safe on your pocket in every one of your CX´s project meetings- that´s you map to success!

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  • Inside Red Gate - Ricky Leeks

    - by Simon Cooper
    So, one of our profilers has a problem. Red Gate produces two .NET profilers - ANTS Performance Profiler (APP) and ANTS Memory Profiler (AMP). Both products help .NET developers solve problems they are virtually guaranteed to encounter at some point in their careers - slow code, and high memory usage, respectively. Everyone understands slow code - the symptoms are very obvious (an operation takes 2 hours when it should take 10 seconds), you know when you've solved it (the same operation now takes 15 seconds), and everyone understands how you can use a profiler like APP to help solve your particular problem. High memory usage is a much more subtle and misunderstood concept. How can .NET have memory leaks? The garbage collector, and how the CLR uses and frees memory, is one of the most misunderstood concepts in .NET. There's hundreds of blog posts out there covering various aspects of the GC and .NET memory, some of them helpful, some of them confusing, and some of them are just plain wrong. There's a lot of misconceptions out there. And, if you have got an application that uses far too much memory, it can be hard to wade through all the contradictory information available to even get an idea as to what's going on, let alone trying to solve it. That's where a memory profiler, like AMP, comes into play. Unfortunately, that's not the end of the issue. .NET memory management is a large, complicated, and misunderstood problem. Even armed with a profiler, you need to understand what .NET is doing with your objects, how it processes them, and how it frees them, to be able to use the profiler effectively to solve your particular problem. And that's what's wrong with AMP - even with all the thought, designs, UX sessions, and research we've put into AMP itself, some users simply don't have the knowledge required to be able to understand what AMP is telling them about how their application uses memory, and so they have problems understanding & solving their memory problem. Ricky Leeks This is where Ricky Leeks comes in. Created by one of the many...colourful...people in Red Gate, he headlines and promotes several tutorials, pages, and articles all with information on how .NET memory management actually works, with the goal to help educate developers on .NET memory management. And educating us all on how far you can push various vegetable-based puns. This, in turn, not only helps them understand and solve any memory issues they may be having, but helps them proactively code against such memory issues in their existing code. Ricky's latest outing is an interview on .NET Rocks, providing information on the Top 5 .NET Memory Management Gotchas, along with information on a free ebook on .NET Memory Management. Don't worry, there's loads more vegetable-based jokes where those came from...

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  • Book &ldquo;Team Foundation Server 2012 Starter&rdquo; published

    - by terje
    During the summer and fall this year, me and my colleague Jakob Ehn has worked together on a book project that has now finally hit the stores! The title of the book is Team Foundation Server 2012 Starter and is published by Packt Publishing. Get it from http://www.packtpub.com/team-foundation-server-2012-starter/book or from Amazon http://www.amazon.com/dp/1849688389                     The book is part of a concept that Packt have with starter-books, intended for people new to Team Foundation Server 2012 and who want a quick guideline to get it up and working.  It covers the fundamentals, from installing and configuring it, and how to use it with source control, work items and builds. It is done as a step-by-step guide, but also includes best practices advice in the different areas. It covers the use of both the on-premises and the TFS Services version. It also has a list of links and references in the end to the most relevant Visual Studio 2012 ALM sites. Our good friend and fellow ALM MVP Mathias Olausson have done the review of the book, thanks again Mathias! We hope the book fills the gap between the different online guide sites and the more advanced books that are out. Book Description Your quick start guide to TFS 2012, top features, and best practices with hands on examples Overview Install TFS 2012 from scratch Get up and running with your first project Streamline release cycles for maximum productivity In Detail Team Foundation Server 2012 is Microsoft's leading ALM tool, integrating source control, work item and process handling, build automation, and testing. This practical "Team Foundation Server 2012 Starter Guide" will provide you with clear step-by-step exercises covering all major aspects of the product. This is essential reading for anyone wishing to set up, organize, and use TFS server. This hands-on guide looks at the top features in Team Foundation Server 2012, starting with a quick installation guide and then moving into using it for your software development projects. Manage your team projects with Team Explorer, one of the many new features for 2012. Covering all the main features in source control to help you work more efficiently, including tools for branching and merging, we will delve into the Agile Planning Tools for planning your product and sprint backlogs. Learn to set up build automation, allowing your team to become faster, more streamlined, and ultimately more productive with this "Team Foundation Server 2012 Starter Guide". What you will learn from this book Install TFS 2012 on premise Access TFS Services in the cloud Quickly get started with a new project with product backlogs, source control, and build automation Work efficiently with source control using the top features Understand how the tools for branching and merging in TFS 2012 help you isolate work and teams Learn about the existing process templates, such as Visual Studio Scrum 2.0 Manage your product and sprint backlogs using the Agile planning tools Approach This Starter guide is a short, sharp introduction to Team Foundation Server 2012, covering everything you need to get up and running. Who this book is written for If you are a developer, project lead, tester, or IT administrator working with Team Foundation Server 2012 this guide will get you up to speed quickly and with minimal effort.

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  • Steps to deploying on Windows Azure

    - by Vincent Grondin
    Alright, these steps might be a little detailed and of few might not be necessary but still it's a pretty accurate road map to deploying on azure...     1)     Open you solution 2)      Rebuild ALL 3)      Right click on your Azure project and click "Publish" 4)      It should open a windows explorer window with your package to be uploaded (.cspkg ) and its associated configuration (.cscfg) to be uploaded too.  Keep it open, you'll need that path later on... 5)      It should also open a browser asking you to login to your passport account, please do so. 6)      After this you will be redirected to the Azure Portal where you will see your Azure Project Name below the « Projet Name » section.  Click on it. 7)      Then you should be redirected to a detailed view of your account on Azure where you will create a new service by clicking the hyperlink on the top right corner. 8)      Choose the right service type for you, most likely the "Hosted Service" type 9)      Choose a « Label » name and click « next » 10)   Choose a name for your service and validate that the name is available in the cloud by clicking the "Check Availability" button 11)   At the bottom of this same page, you can choose to create a group for your service, use no group or join an existing group.  Creating a group means that all applications that belong to the same group will see no cost to exchanging data between other applications of the same group.  Most of the time when you create a single application, creating a group is not necessary.  You should choose a region that's close to your own region. 12)   On the next window, you should see a "Production" environment and a "Staging" environment.  Beware because "Staging" and "Production" are two different environments in the cloud and applications in "Staging" even when not runing do continue to rack in charges...  Choose an environment and click "Deploy". 13)   In the following window, browse to the path where your cspkg resides and then do the same thing with your cscfg file.  Choose a name for your Label,  and click "Deploy"... 14)   From now on, the clock is ticking and unless you have free Azure hours, your credit card is being billed… 15)   Click on the « Run » button to start your application 16)   Be patient.... be very patient… 17)   Once your application has finished starting, you should see a GREEN circle on the left side of the screen indicating that your application is READY.  Click the URL to test your application and remember that if your application is a service, you have to hit the "svc" class behind the link you see there.  Something in the likes of http://testvince2.cloudapp.net/service1.svc  (this is a fictional link) 18)   Hopefully your application will show up or in the case of a service, you will see your service's wsdl meaning that everything is working fine. Happy cloud computing all!

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  • Using Stub Objects

    - by user9154181
    Having told the long and winding tale of where stub objects came from and how we use them to build Solaris, I'd like to focus now on the the nuts and bolts of building and using them. The following new features were added to the Solaris link-editor (ld) to support the production and use of stub objects: -z stub This new command line option informs ld that it is to build a stub object rather than a normal object. In this mode, it accepts the same command line arguments as usual, but will quietly ignore any objects and sharable object dependencies. STUB_OBJECT Mapfile Directive In order to build a stub version of an object, its mapfile must specify the STUB_OBJECT directive. When producing a non-stub object, the presence of STUB_OBJECT causes the link-editor to perform extra validation to ensure that the stub and non-stub objects will be compatible. ASSERT Mapfile Directive All data symbols exported from the object must have an ASSERT symbol directive in the mapfile that declares them as data and supplies the size, binding, bss attributes, and symbol aliasing details. When building the stub objects, the information in these ASSERT directives is used to create the data symbols. When building the real object, these ASSERT directives will ensure that the real object matches the linking interface presented by the stub. Although ASSERT was added to the link-editor in order to support stub objects, they are a general purpose feature that can be used independently of stub objects. For instance you might choose to use an ASSERT directive if you have a symbol that must have a specific address in order for the object to operate properly and you want to automatically ensure that this will always be the case. The material presented here is derived from a document I originally wrote during the development effort, which had the dual goals of providing supplemental materials for the stub object PSARC case, and as a set of edits that were eventually applied to the Oracle Solaris Linker and Libraries Manual (LLM). The Solaris 11 LLM contains this information in a more polished form. Stub Objects A stub object is a shared object, built entirely from mapfiles, that supplies the same linking interface as the real object, while containing no code or data. Stub objects cannot be used at runtime. However, an application can be built against a stub object, where the stub object provides the real object name to be used at runtime, and then use the real object at runtime. When building a stub object, the link-editor ignores any object or library files specified on the command line, and these files need not exist in order to build a stub. Since the compilation step can be omitted, and because the link-editor has relatively little work to do, stub objects can be built very quickly. Stub objects can be used to solve a variety of build problems: Speed Modern machines, using a version of make with the ability to parallelize operations, are capable of compiling and linking many objects simultaneously, and doing so offers significant speedups. However, it is typical that a given object will depend on other objects, and that there will be a core set of objects that nearly everything else depends on. It is necessary to impose an ordering that builds each object before any other object that requires it. This ordering creates bottlenecks that reduce the amount of parallelization that is possible and limits the overall speed at which the code can be built. Complexity/Correctness In a large body of code, there can be a large number of dependencies between the various objects. The makefiles or other build descriptions for these objects can become very complex and difficult to understand or maintain. The dependencies can change as the system evolves. This can cause a given set of makefiles to become slightly incorrect over time, leading to race conditions and mysterious rare build failures. Dependency Cycles It might be desirable to organize code as cooperating shared objects, each of which draw on the resources provided by the other. Such cycles cannot be supported in an environment where objects must be built before the objects that use them, even though the runtime linker is fully capable of loading and using such objects if they could be built. Stub shared objects offer an alternative method for building code that sidesteps the above issues. Stub objects can be quickly built for all the shared objects produced by the build. Then, all the real shared objects and executables can be built in parallel, in any order, using the stub objects to stand in for the real objects at link-time. Afterwards, the executables and real shared objects are kept, and the stub shared objects are discarded. Stub objects are built from a mapfile, which must satisfy the following requirements. The mapfile must specify the STUB_OBJECT directive. This directive informs the link-editor that the object can be built as a stub object, and as such causes the link-editor to perform validation and sanity checking intended to guarantee that an object and its stub will always provide identical linking interfaces. All function and data symbols that make up the external interface to the object must be explicitly listed in the mapfile. The mapfile must use symbol scope reduction ('*'), to remove any symbols not explicitly listed from the external interface. All global data exported from the object must have an ASSERT symbol attribute in the mapfile to specify the symbol type, size, and bss attributes. In the case where there are multiple symbols that reference the same data, the ASSERT for one of these symbols must specify the TYPE and SIZE attributes, while the others must use the ALIAS attribute to reference this primary symbol. Given such a mapfile, the stub and real versions of the shared object can be built using the same command line for each, adding the '-z stub' option to the link for the stub object, and omiting the option from the link for the real object. To demonstrate these ideas, the following code implements a shared object named idx5, which exports data from a 5 element array of integers, with each element initialized to contain its zero-based array index. This data is available as a global array, via an alternative alias data symbol with weak binding, and via a functional interface. % cat idx5.c int _idx5[5] = { 0, 1, 2, 3, 4 }; #pragma weak idx5 = _idx5 int idx5_func(int index) { if ((index 4)) return (-1); return (_idx5[index]); } A mapfile is required to describe the interface provided by this shared object. % cat mapfile $mapfile_version 2 STUB_OBJECT; SYMBOL_SCOPE { _idx5 { ASSERT { TYPE=data; SIZE=4[5] }; }; idx5 { ASSERT { BINDING=weak; ALIAS=_idx5 }; }; idx5_func; local: *; }; The following main program is used to print all the index values available from the idx5 shared object. % cat main.c #include <stdio.h> extern int _idx5[5], idx5[5], idx5_func(int); int main(int argc, char **argv) { int i; for (i = 0; i The following commands create a stub version of this shared object in a subdirectory named stublib. elfdump is used to verify that the resulting object is a stub. The command used to build the stub differs from that of the real object only in the addition of the -z stub option, and the use of a different output file name. This demonstrates the ease with which stub generation can be added to an existing makefile. % cc -Kpic -G -M mapfile -h libidx5.so.1 idx5.c -o stublib/libidx5.so.1 -zstub % ln -s libidx5.so.1 stublib/libidx5.so % elfdump -d stublib/libidx5.so | grep STUB [11] FLAGS_1 0x4000000 [ STUB ] The main program can now be built, using the stub object to stand in for the real shared object, and setting a runpath that will find the real object at runtime. However, as we have not yet built the real object, this program cannot yet be run. Attempts to cause the system to load the stub object are rejected, as the runtime linker knows that stub objects lack the actual code and data found in the real object, and cannot execute. % cc main.c -L stublib -R '$ORIGIN/lib' -lidx5 -lc % ./a.out ld.so.1: a.out: fatal: libidx5.so.1: open failed: No such file or directory Killed % LD_PRELOAD=stublib/libidx5.so.1 ./a.out ld.so.1: a.out: fatal: stublib/libidx5.so.1: stub shared object cannot be used at runtime Killed We build the real object using the same command as we used to build the stub, omitting the -z stub option, and writing the results to a different file. % cc -Kpic -G -M mapfile -h libidx5.so.1 idx5.c -o lib/libidx5.so.1 Once the real object has been built in the lib subdirectory, the program can be run. % ./a.out [0] 0 0 0 [1] 1 1 1 [2] 2 2 2 [3] 3 3 3 [4] 4 4 4 Mapfile Changes The version 2 mapfile syntax was extended in a number of places to accommodate stub objects. Conditional Input The version 2 mapfile syntax has the ability conditionalize mapfile input using the $if control directive. As you might imagine, these directives are used frequently with ASSERT directives for data, because a given data symbol will frequently have a different size in 32 or 64-bit code, or on differing hardware such as x86 versus sparc. The link-editor maintains an internal table of names that can be used in the logical expressions evaluated by $if and $elif. At startup, this table is initialized with items that describe the class of object (_ELF32 or _ELF64) and the type of the target machine (_sparc or _x86). We found that there were a small number of cases in the Solaris code base in which we needed to know what kind of object we were producing, so we added the following new predefined items in order to address that need: NameMeaning ...... _ET_DYNshared object _ET_EXECexecutable object _ET_RELrelocatable object ...... STUB_OBJECT Directive The new STUB_OBJECT directive informs the link-editor that the object described by the mapfile can be built as a stub object. STUB_OBJECT; A stub shared object is built entirely from the information in the mapfiles supplied on the command line. When the -z stub option is specified to build a stub object, the presence of the STUB_OBJECT directive in a mapfile is required, and the link-editor uses the information in symbol ASSERT attributes to create global symbols that match those of the real object. When the real object is built, the presence of STUB_OBJECT causes the link-editor to verify that the mapfiles accurately describe the real object interface, and that a stub object built from them will provide the same linking interface as the real object it represents. All function and data symbols that make up the external interface to the object must be explicitly listed in the mapfile. The mapfile must use symbol scope reduction ('*'), to remove any symbols not explicitly listed from the external interface. All global data in the object is required to have an ASSERT attribute that specifies the symbol type and size. If the ASSERT BIND attribute is not present, the link-editor provides a default assertion that the symbol must be GLOBAL. If the ASSERT SH_ATTR attribute is not present, or does not specify that the section is one of BITS or NOBITS, the link-editor provides a default assertion that the associated section is BITS. All data symbols that describe the same address and size are required to have ASSERT ALIAS attributes specified in the mapfile. If aliased symbols are discovered that do not have an ASSERT ALIAS specified, the link fails and no object is produced. These rules ensure that the mapfiles contain a description of the real shared object's linking interface that is sufficient to produce a stub object with a completely compatible linking interface. SYMBOL_SCOPE/SYMBOL_VERSION ASSERT Attribute The SYMBOL_SCOPE and SYMBOL_VERSION mapfile directives were extended with a symbol attribute named ASSERT. The syntax for the ASSERT attribute is as follows: ASSERT { ALIAS = symbol_name; BINDING = symbol_binding; TYPE = symbol_type; SH_ATTR = section_attributes; SIZE = size_value; SIZE = size_value[count]; }; The ASSERT attribute is used to specify the expected characteristics of the symbol. The link-editor compares the symbol characteristics that result from the link to those given by ASSERT attributes. If the real and asserted attributes do not agree, a fatal error is issued and the output object is not created. In normal use, the link editor evaluates the ASSERT attribute when present, but does not require them, or provide default values for them. The presence of the STUB_OBJECT directive in a mapfile alters the interpretation of ASSERT to require them under some circumstances, and to supply default assertions if explicit ones are not present. See the definition of the STUB_OBJECT Directive for the details. When the -z stub command line option is specified to build a stub object, the information provided by ASSERT attributes is used to define the attributes of the global symbols provided by the object. ASSERT accepts the following: ALIAS Name of a previously defined symbol that this symbol is an alias for. An alias symbol has the same type, value, and size as the main symbol. The ALIAS attribute is mutually exclusive to the TYPE, SIZE, and SH_ATTR attributes, and cannot be used with them. When ALIAS is specified, the type, size, and section attributes are obtained from the alias symbol. BIND Specifies an ELF symbol binding, which can be any of the STB_ constants defined in <sys/elf.h>, with the STB_ prefix removed (e.g. GLOBAL, WEAK). TYPE Specifies an ELF symbol type, which can be any of the STT_ constants defined in <sys/elf.h>, with the STT_ prefix removed (e.g. OBJECT, COMMON, FUNC). In addition, for compatibility with other mapfile usage, FUNCTION and DATA can be specified, for STT_FUNC and STT_OBJECT, respectively. TYPE is mutually exclusive to ALIAS, and cannot be used in conjunction with it. SH_ATTR Specifies attributes of the section associated with the symbol. The section_attributes that can be specified are given in the following table: Section AttributeMeaning BITSSection is not of type SHT_NOBITS NOBITSSection is of type SHT_NOBITS SH_ATTR is mutually exclusive to ALIAS, and cannot be used in conjunction with it. SIZE Specifies the expected symbol size. SIZE is mutually exclusive to ALIAS, and cannot be used in conjunction with it. The syntax for the size_value argument is as described in the discussion of the SIZE attribute below. SIZE The SIZE symbol attribute existed before support for stub objects was introduced. It is used to set the size attribute of a given symbol. This attribute results in the creation of a symbol definition. Prior to the introduction of the ASSERT SIZE attribute, the value of a SIZE attribute was always numeric. While attempting to apply ASSERT SIZE to the objects in the Solaris ON consolidation, I found that many data symbols have a size based on the natural machine wordsize for the class of object being produced. Variables declared as long, or as a pointer, will be 4 bytes in size in a 32-bit object, and 8 bytes in a 64-bit object. Initially, I employed the conditional $if directive to handle these cases as follows: $if _ELF32 foo { ASSERT { TYPE=data; SIZE=4 } }; bar { ASSERT { TYPE=data; SIZE=20 } }; $elif _ELF64 foo { ASSERT { TYPE=data; SIZE=8 } }; bar { ASSERT { TYPE=data; SIZE=40 } }; $else $error UNKNOWN ELFCLASS $endif I found that the situation occurs frequently enough that this is cumbersome. To simplify this case, I introduced the idea of the addrsize symbolic name, and of a repeat count, which together make it simple to specify machine word scalar or array symbols. Both the SIZE, and ASSERT SIZE attributes support this syntax: The size_value argument can be a numeric value, or it can be the symbolic name addrsize. addrsize represents the size of a machine word capable of holding a memory address. The link-editor substitutes the value 4 for addrsize when building 32-bit objects, and the value 8 when building 64-bit objects. addrsize is useful for representing the size of pointer variables and C variables of type long, as it automatically adjusts for 32 and 64-bit objects without requiring the use of conditional input. The size_value argument can be optionally suffixed with a count value, enclosed in square brackets. If count is present, size_value and count are multiplied together to obtain the final size value. Using this feature, the example above can be written more naturally as: foo { ASSERT { TYPE=data; SIZE=addrsize } }; bar { ASSERT { TYPE=data; SIZE=addrsize[5] } }; Exported Global Data Is Still A Bad Idea As you can see, the additional plumbing added to the Solaris link-editor to support stub objects is minimal. Furthermore, about 90% of that plumbing is dedicated to handling global data. We have long advised against global data exported from shared objects. There are many ways in which global data does not fit well with dynamic linking. Stub objects simply provide one more reason to avoid this practice. It is always better to export all data via a functional interface. You should always hide your data, and make it available to your users via a function that they can call to acquire the address of the data item. However, If you do have to support global data for a stub, perhaps because you are working with an already existing object, it is still easilily done, as shown above. Oracle does not like us to discuss hypothetical new features that don't exist in shipping product, so I'll end this section with a speculation. It might be possible to do more in this area to ease the difficulty of dealing with objects that have global data that the users of the library don't need. Perhaps someday... Conclusions It is easy to create stub objects for most objects. If your library only exports function symbols, all you have to do to build a faithful stub object is to add STUB_OBJECT; and then to use the same link command you're currently using, with the addition of the -z stub option. Happy Stubbing!

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  • Kickstarter "last minute cold feet"

    - by mm24
    today I scheduled the publication of a video on kickstarter requesting approximately 5.000 $ in order to complete the iPhone shooter game I started 1 year ago after quitting my job. I invested more than 20.000$ in the game so far (for artwork, music, legal and accountant expenses) and I am now getting cold feet about my decision of publishing the video. The game is "nearly finished", in other words: the game mechanics are working but I still have some bugs to fix. Once I will have finished this (I hope will take me 1 or 2 weeks) I plan to start working on the actual level balancing (e.g. deciding the order of appearence of enemies for each level and balancing the number of hitpoints and strenght of bullets that the enemies have). Reasons for not publishing the video are: fear that the concept can be copied easily: the game is a shooter game set in a different environment (its a pretty cool one, believe me :)) and I am worried that someone might copy* the idea (I know, its the usual "I am worried story.."). A shooter game is one of the easiest game to implement and hence there will be hundreds game developer able to copy it by just adapting their existing code and changing graphics (not as straightforward). It took me one year to develop this because I was inexperienced plus there are approximately 6/7 months of work from the illustrator and there are 8 unique music tracks composed. The soundtrack of the video is the soundtrack of the game wich is not yet published and has not been deposited to a music society. I did create legally valid timestamps for the tracks and I am considering uploading the album on iTunes before publishing the video so I can have a certain publication date. But overall I am a bit scared and worried because I have never done this before and even the simple act of publishing an album requires me to read a long contract from the "aggregator company") which, even if I do have contracts with the musicians do worry me as I am not a U.S. resident and I am not familiar with the U.S. law system Reasons for publishing the video are: I almost run out of money (but this is not a real reason as I should have enough for one more month of development time) ...I kind of need extra money as, even if I do have money for 1 month of development I do not have money for marketing and for other expenses (e.g. accountant) It will create a fan base I could get some useful feedback from a wider range of beta testers It might create some pre-release buzz in case some blogger or game magazine likes the concept Anyone has had similar experiences? Is there a real risk that someone will copy the concept and implement it in a couple of months? Will the Kickstarter campaing be a good pre-release exposure for the gmae? Any refrences of similar projects/situations? Is it realistic that someone like ROVIO will copy the idea straight away?

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  • SharePoint 2010 Hosting - ASPHostPortal :: Installing SSRS 2008 R2 on SharePoint 2010

    - by mbridge
    What do you need first? Please download SQL Server® 2008 R2 November CTP Reporting Services Add-in for Microsoft SharePoint® Technologies 2010 and please follow this steps: 1. Install a SharePoint technology instance. (Already did this when installing PowerPivot with SharePoint) 2. Install SQL Server 2008 R2 November CTP Reporting Services and specify that the report server use SharePoint Integrated mode 3. Configure Reporting Services 4. Download the Reporting Services Add-in by clicking the rsSharePoint.msi link later on this page. To start the installation immediately, click Run After installing Reporting services and the add-in your reporting server is ready to be integrated with SharePoint, in SharePoint 2010 we have some new admin screens. To integrate go to central admin, general application settings: When you successfully installed the add-in a reporting services icon will be there. Click Reporting Services Integration: Add the report server web service url (To get the URL, open the Reporting Services Configuration tool, connect to the report server, and click Web Service URL. Click the URL to verify it works. Copy the URL and paste it into Report Server Web Service URL.), select your authentication mode (windows authentication is prefered). Add a username and password of your admin account. Click ok to configure and start the integration. After the installation you can set the reporting services default. What is changed in SP2010 is that there isn’t a report library available. You have to add content types to a default library. So go to a site collection, site actions, View all site content. Create a Asset library: Now we have to make sure we can add reports to the library. To do this we have to add content types: Open the library, click on library tools, library settings, Under Content Types, click Add from existing site content types. In the Select Content Types section, in Select site content types from, click the arrow to select Reporting Services. In the Available Site Content Types list, click Report Builder, Report Data Source and Report and then click Add to move the selected content type to the Content types to add list. Now we are ready to upload reports and execute them from within our webparts: Another interesting post: - Integrating SharePoint 2010 and SQL 2008 R2

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  • Oracle WebCenter: Social Networking & Collaboration

    - by kellsey.ruppel(at)oracle.com
    We’ve talked in previous weeks about the key goals of the new release of WebCenter are providing a Modern User Experience, unparalleled Application Integration, converging all the best of the existing portal platforms into WebCenter and delivering a Common User Experience Architecture.  We’ve provided an overview of Oracle WebCenter and discussed some of the other key goals in previous weeks, and this week, we’ll focus on how the new release of Oracle WebCenter provides unprecedented Social Networking and Collaboration.We recently talked with Carin Chan, Principal Product Manager at Oracle, around the topic of Social Networking and Collaboration. In today’s work environment, employees have come to expect social and collaborative services to augment their work environment. Whether it is to post a blog or to poll fellow coworkers, employees expect and demand access to highly integrated, collaborative work environments that allow them to quickly contribute at work -- whether it is to make informed decisions, contribute on projects, or share knowledge.Social and collaborative services from Oracle WebCenter add an immeasurable amount of value to achieving a modern user experience. Oracle WebCenter Services provides rich and comprehensive social computing services that include services such as wikis, blogs, instant messaging, presence, activity streams and graphs, and polls/surveys that offer employees access to rich collaborative services to work efficiently.Employees can create pages or spaces that mix and match collaborative services while bringing in data from other applications to share with groups, teams, or organizations. These out of the box social and collaborative services include: People Connections and Activity Streams enable users to quickly assemble and visualize their social business networks and track user activities.Activity Graphs tracks all user activities in real-time and gathers intelligence about these users, their connections and the way they use information to make educated recommendations and provide on the spot information discovery.Wikis and blogs enable the community authoring of documents and sharing of ideas and also allow for the gathering of feedback and comments on those ideas.Tags and links allow users to easily mark, connect and share information with others.RSS feeds are available to track new or changed information related to discussion forums, processes or activities in an Oracle WebCenter environment.Discussion forums enable sharing of group knowledge and easy creation of communities around specific topics.Announcements allow you to manage and publish important news to your user base.Instant Messaging and Presence enable real-time awareness and communication with available users in the context of a business task.Web and Voice Conferencing enables real-time communication with internal and external business users.Lists provide a way to manage list data directly on the web as well as export and import it from and to Microsoft Excel.Oracle WebCenter Analytics provides comprehensive reporting metrics on activity and content usage within portals or composite applications.Activity Streams allow you to track activities and visualize your business networks.While being able to integrate into your portal deployment, these services are also integrated into how users are already working. This includes integration with software such as Microsoft Outlook, Microsoft Office and mobile devices such as the Apple iPhone. These services are just a tip of the iceberg regarding social and collaborative services that Oracle WebCenter has to offer your employees. Be sure to keep checking back this week for in future posts, we’ll delve deeper into a few of these collaborative services and discuss how a combination of collaborative services offer a better portal deployment to empower business users. Technorati Tags: UXP, collaboration, enterprise 2.0, modern user experience, oracle, portals, webcenter, social, activity streams, blogs, wikis

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  • Windows Phone 7 Developer Tools - January 2011 Update

    - by Nikita Polyakov
    Long time no talk? So to make up for it, here is something very new – update to WP7 Dev Tools! The Windows Phone 7 Developer Tools January 2011 Update provides bits that you would install on TOP of the current WP7 Dev tools on your machine. If you are just installing the tools for the first time, this update replaces previously released October patch. In fact, it is no longer available as this January 2011 update replaces the patch entirely. What is in this update? TextBox support for Copy&Paste Updated Emulator Image that contains Copy&Paste for your testing There have been performance tweaks for the OS Minor Bugs and Fixes How does it Work? The Copy&Paste extends a existing TextBox control to have this new functionality, There is no current API access to the Clipboard or support for other controls that are not based on TextBox. If I have/Do I need to: A current application in the marketplace/No action is required Have an application that contains a TextBox in a Pivot or Panorama control surface/Text your application in provided emulator Recommendation is to move TextBox controls from directly top of controls that listen to Gesture movement to their own pop-off screens or entire pages as this might interfear with select behavior for Copy&Paste Have controls that do no inherit from TextBox/Such controls will not get new Copy&Paste behavior Note: The update materials, FAQ and Q&A do not answer WHEN the update for the OS will be sent to the phones.  Also to note - this update does NOT update your developer phone to enable Copy&Paste or any other features. Windows Phone 7 Training Kit February Update Windows Phone Training Kit has also been updated – you can grab a fresh copy here.   Where to I find more good information, documentation and training? This very awesome blog post from the Windows Phone Developer Blog - Windows Phone 7 Documentation Landscape. Official Blog Post on the Update is here. Happy coding! -Nikita   PS: I am well aware that it is Feb 4th and not January :) If you were disappointed at CES that Microsoft said nothing at all about future of WP7, don’t forget that MWC 2011 is Feb 14th – I am going to be listening for Windows Phone announcements then, as that is where the announcements were made about Windows Phone 7.

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  • What's new in the RightNow November 2012 release?

    - by Richard Lefebvre
    What new in the RightNow November 2012? In order to find out, please watch this tutorial with imbedded demonstration or read the November 2012 Release notes.   News Facts The November 2012 release of     Oracle’s RightNow CX Cloud Service marks the completion of development efforts for 2012 and continues Oracle’s commitment to enhancing the Oracle RightNow offering following the acquisition. New release delivers key capabilities designed to help organizations improve customer experiences in order to increase customer acquisition and retention, while reducing total cost of ownership. Part of the Oracle Cloud, Oracle RightNow CX Cloud Service now integrates Oracle RightNow Chat Cloud Service with Oracle Engagement Engine Cloud Service, helping organizations intelligently and proactively engage with customers through the right channel at the right time. Chat solutions have emerged as an important component of a cross-channel customer experience strategy. According to Forrester Research, Inc., chat adoption has risen dramatically between 2009 and 2011 from 19% to 37%, and it has the highest satisfaction level of all customer service channels at 62% satisfaction. (*) To help companies deliver enhanced customer experiences, Oracle has made significant investments in Oracle RightNow Chat Cloud Service throughout 2012. With the addition of rules-based engagement to existing capabilities such as co-browse, mobile chat, and cross-channel knowledge integration with the contact center, all delivered via the cloud, Oracle RightNow Chat Cloud Service is differentiated as the industry-leading chat solution. The Oracle Cloud offers a broad portfolio of software as-a-service applications, including Oracle Customer Service and Support Cloud Service, which is based on the Oracle RightNow CX Cloud Service. New Capabilities Key Oracle RightNow Chat Cloud Service and other cross-channel capabilities include: Chat Business Rules, with over 70 built-in rule conditions, leverage the Oracle Engagement Engine to help enable organizations capture rich visitor data and invoke complex actions and triggers. Chat Business Rules allow granular control over when to engage a customer via the chat channel based on customer behavior, customer profile information and operational information. Click-to-Call provides the option for a customer to engage with a live agent over the phone during the Web browsing experience. Chat Availability Controls provide organizations with the ability to throttle volume through the chat channel based on real-time agent availability and wait time thresholds. This ability to manage the channel more efficiently allows organizations to provide a better experience to customers using the chat channel. Strategic and Operational Chat Channel Analytics provide better insight into channel and agent productivity and utilization and effectiveness with both out-of-the-box reports and ad hoc reports. New chat channel analytics provide comprehensive metrics with full data transparency. Background Service Updates improve high availability metrics for Oracle RightNow Chat Cloud Service during service update periods, setting the industry leading standard for sales and service delivery to customers via the chat channel. Additional Capabilities include: Improved Web developer tools for more efficient self-service user interface design Improved administration for enhanced user sessions management Increased cross-channel community collaboration Enhanced extensibility widgets and syndication management Streamlined content management and analytics capabilities Read the full announcement here

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  • Add a non-Google Tasks List to Chrome

    - by Asian Angel
    Most people rely on a task list to help them remember what they need to do but not everyone wants one that is tied to a Google account. If you have been wanting an independent tasks list then join us as we look at the Tasks extension for Google Chrome. Tasks in Action As soon as you have finished installing the extension you are ready to start adding new tasks to your list. Enter your task into the “Text Area” and press “Enter” to add the task to the list. Note: Your tasks list will be retained (in the order you set) when you close and then reopen your browser. In just moments you can have your task list ready to go. Notice that there is also a “numerical indicator” attached to the “Toolbar Button” so that you will always know how many tasks you have left to complete. You can use the “drag and drop” function to rearrange your list into a more proper order if needed. When you are finished with a task all that you will need to do is click on the “Checkmark” to remove it from the list. If you need to make a new entry similar to an existing one simply right click and the text is automatically pasted into the “Text Area”. Make any desired changes and press “Enter” to add your new task to the list. Prefer to skip using the drop-down window? Click on “Tasks” at the top to open your list in a new tab instead. The tasks list looked very nice in our new tab. Being able to use the style that best suits your needs makes this a very convenient extension. Conclusion The Tasks extension is a perfect fit for anyone who needs a tasks list available but does not want to be tied down with an online account. Quick, simple and best of all hassle free. Links Download the Tasks extension (Google Chrome Extensions) Similar Articles Productive Geek Tips Turn Chrome’s New Tab Page into a Google Tasks PageAccess Google Tasks in Chrome the Easy WayHow to Make Google Chrome Your Default BrowserAdd a To-Do List to Chrome’s New Tab PageAccess Remember The Milk in Google Chrome the Easy Way TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 PCmover Professional Test Drive Mobile Phones Online With TryPhone Ben & Jerry’s Free Cone Day, 3/23/10 New Stinger from McAfee Helps Remove ‘FakeAlert’ Threats Google Apps Marketplace: Tools & Services For Google Apps Users Get News Quick and Precise With Newser Scan for Viruses in Ubuntu using ClamAV

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  • Visual Studio 2010 and Target Framework Version

    - by Scott Dorman
    Almost two years ago, I wrote about a Visual Studio macro that allows you to change the Target Framework version of all projects in a solution. If you don’t know, the Target Framework version is what tells the compiler which version of the .NET Framework to compile against (more information is available here) and can be set to one of the following values: .NET Framework 2.0 .NET Framework 3.0 .NET Framework 3.5 .NET Framework 3.5 Client Profile .NET Framework 4.0 .NET Framework 4.0 Client Profile This can be easily accomplished by editing the project properties: The problem with this approach is that if you need to change a lot of projects at one time it becomes rather unwieldy. One possible solution is to edit the project files by hand in a text editor and change the <TargetFrameworkVersion /> and <TargetFrameworkProfile /> properties to the correct values. For example, for the .NET Framework 4.0 Client Profile, these values would be: <TargetFrameworkVersion>v4.0</TargetFrameworkVersion> <TargetFrameworkProfile>Client</TargetFrameworkProfile> Again, this is not only time consuming but can also be error-prone. The better solution is to automate this through the use of a Visual Studio macro. Since I had already created a macro to do this for Visual Studio 2008, I updated that macro to work with Visual Studio 2010 and .NET 4.0. It prompts you for the target framework version you want to set for all of the projects and then loops through each project in the solution and makes the change. If you select one of the Framework versions that support a Client Profile, it will ask if you want to use the Client Profile or the Full Profile. It is smart enough to skip project types that don’t support this property and projects that are already at the correct version. This version also incorporates the changes suggested by George (in the comments). The macro is available on my SkyDrive account. Download it to your <UserProfile>\Documents\Visual Studio 2010\Projects\VSMacros80\MyMacros folder, open the Visual Studio Macro IDE (Alt-F11) and add it as an existing item to the “MyMacros” project. I make no guarantees or warranties on this macro. I have tested it on several solutions and projects and everything seems to work and not cause any problems, but, as always, use with caution. Since it is a macro, you have the full source code available to investigate and see what it’s actually doing. If you find any bugs or make any useful changes, please let me know and I’ll update the macro. Technorati Tags: Macros,Visual Studio

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  • Case Management API by Koen van Dijk

    - by JuergenKress
    Case Management is a new addition to Oracle BPM in release 11.1.1.1.7 (PS6). This new release contains the Case Management engine, see blog Léon at  http://leonsmiers.blogspot.nl/ for more details.  However, currently this release does not contain a case portal. The case management API's, just like the already existing Oracle BPM API's, help in developing a portal page with relative ease. This blog will use some real life examples from the EURent casemanagement application and portal application developed by Oracle. The Oracle BPM Case Management API is a Java Based API that enables developers to programmatically access the new Case Management functionalities. It is an elaborate API that can access all the functionalities of Oracle Case Management. I will describe two of those functionalities in this blog: retrieving case data as DOM (http://www.w3.org/DOM/) and attaching a document to a case. Libraries First of all when creating a Case Management project you will need to attach the following libraries: These contain all the classes that are in the Case Management API. Service client To do anything with the BPM CaseManagement API in general it is necessary to create a CaseManagementServiceClient Object. The Case Management service client is the central piece of the Case Management API. It can be used to retrieve two different types of services. The first is the case stream service and the case service. The case stream service contains functionality to upload and download documents to and from a case. The second one is the CaseService. This service contains all the other functionality acting upon a case including but not limited to: Read the complete article here. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Technorati Tags: ACM API,adaptive Case Management,BPM,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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  • Is my computer slow due to lack of swap

    - by Kristian Jensen
    A few months ago, I installed Ubuntu 12.04 alongside with Windows 7 on my Asus EEE-PC 1015bx. It has a tendency of freezing and when trying to investigate I found that a swap partition of only 256 MB had been created. The Asus EEE-PC 1015bx is born with 1 GByte RAM only and it is not possible to add further or exchange the existing 1 GByte with a larger card. When looking at the system monitor, it looks like all swap is being utilized along with 70-75% of the RAM, even with very few applications running. Can the lack of much swap space be the reason for my computer running slowly and at times freezing? How can I add a swap partition? Or should I add a swap file instead? At the moment, I see two partitions when viewing the system monitor: one 28.6 GByte ext4 partition which must be the one containing Ubuntu and one 100 GByte fuseblk partition which I assume is the one holding Windows. It shows that I have 18.6 GByte free space on the ext4 partition. Can I "take a bite" from the ext4 partition and convert this into a swap partition? I was thinking something like 3 GBytes for swap considering my limited RAM. I hope that someone can guide me through. Thank you. 20th Oct 2012 - Further details Thank you for below answer which I find very useful. I am certainly considering switching to one of your suggested shells as I can see from the Internet that many have posted that these require much fewer resources than ubuntu. It seems to me that lubuntu is the perfect match for my very limited computer. I will have to wait a few days, though, as I am presently limited by a very slow and restricted Internet connection via satellite. But will lubuntu install as simply another shell replacing unity or will it replace ubuntu all together? Will the software that I have installed under ubuntu still be accessible in lubuntu? And can I return to ubuntu if required? Regarding the actual question of swap: When I run gparted, it shows me that there is one ntfs partition of 100 GBytes from where it boots and the before mentioned ext4 partition of 28.6 GBytes is not mentioned. Could it be that my ubuntu installation resides inside this 100 GBytes ntfs partiotion? And if so, can I take a bite of this for my swap partition? Realising that gparted is shown in Danish, I hope that you can make out what I mean. System monitoring shows below details: Once again I sincerely hope that you can help. Thank you.

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  • Back-sliding into Unmanaged Code

    - by Laila
    It is difficult to write about Microsoft's ambivalence to .NET without mentioning clichés about dog food.  In case you've been away a long time, you'll remember that Microsoft surprised everyone with the speed and energy with which it introduced and evangelised the .NET Framework for managed code. There was good reason for this. Once it became obvious to all that it had sleepwalked into third place as a provider of development languages, behind Borland and Sun, it reacted quickly to attract the best talent in the industry to produce a windows version of the Java runtime, with Bounds-checking, Automatic Garbage collection, structures exception handling and common data types. To develop applications for this managed runtime, it produced several excellent languages, and more are being provided. The only thing Microsoft ever got wrong was to give it a stupid name. The logical step for Microsoft would be to base the entire operating system on the .NET framework, and to re-engineer its own applications. In 2002, Bill Gates, then Microsoft Chairman and Chief Software Architect said about their plans for .NET, "This is a long-term approach. These things don't happen overnight." Now, eight years later, we're still waiting for signs of the 'long-term approach'. Microsoft's vision of an entirely managed operating system has subsided since the Vista fiasco, but stays alive yet dormant as Midori, still being developed by Microsoft Research. This is an Internet-centric fork of the singularity operating system, a research project started in 2003 to build a highly-dependable operating system in which the kernel, device drivers, and applications are all written in managed code. Midori is predicated on the prevalence of connected systems, with provisions for distributed concurrency where application components exist 'in the cloud', and supports a programming model that can tolerate cancellation, intermittent connectivity and latency. It features an entirely new security model that sandboxes applications for increased security. So have Microsoft converted its existing applications to the .NET framework? It seems not. What Windows applications can run on Mono? Very few, it seems. We all thought that .NET spelt the end of DLL Hell and the need for COM interop, but it looks as if Bill Gates' idea of 'not overnight' might stretch to a decade or more. The Operating System has shown only minimal signs of migrating to .NET. Even where the use of .NET has come to dominate, when used for server applications with IIS, IIS itself is still entirely developed in unmanaged code. This is an irritation to Microsoft's greatest supporters who committed themselves fully to the NET framework, only to find parts of the Ambivalent Microsoft Empire quietly backsliding into unmanaged code and the awful C++. It is a strategic mistake that the invigorated Apple didn't make with the Mac OS X Architecture. Cheers, Laila

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  • Extreme Performance and Scale Delivered by SOA on Oracle Exalogic

    - by J Swaroop
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Demands to incorporate internet-scale applications, data, and social media traffic with existing IT infrastructure require extreme availability, reliability, and scalability. In this session on industrial-strength SOA, learn how Oracle Exalogic and Oracle Exadata engineered systems address these requirements. Topics covered: (1) how SOA and BPM benefit from “hardware and software engineered for each other,” (2) how Oracle Exadata provides the data tier with unparalleled scalability and performance for SOA and BPM running on Oracle Exalogic (3) customer case studies (4) best practices and topology guidelines (5) information on tools that help operate, manage, provision, and deploy—to help reduce overall TCO. Extreme engineering at its best! Session details: 10/2/12 (Tuesday) 11:45 AM - Moscone South -308

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  • Using CTAS & Exchange Partition Replace IAS for Copying Partition on Exadata

    - by Bandari Huang
    Usage Scenario: Copy data&index from one partition to another partition in a partitioned table. Solution: Create a partition definition Copy data from one partition to another partiton by 'Insert as select (IAS)' Create a nonpartitioned table by 'Create table as select (CTAS)' Convert a nonpartitioned table into a partition of partitoned table by exchangng their data segments. Rebuild unusable index Exchange Partition Convertion Mutual convertion between a partition (or subpartition) and a nonpartitioned table Mutual convertion between a hash-partitioned table and a partition of a composite *-hash partitioned table Mutual convertiton a [range | list]-partitioned table into a partition of a composite *-[range | list] partitioned table. Exchange Partition Usage Scenario High-speed data loading of new, incremental data into an existing partitioned table in DW environment Exchanging old data partitions out of a partitioned table, the data is purged from the partitioned table without actually being deleted and can be archived separately Exchange Partition Syntax ALTER TABLE schema.table EXCHANGE [PARTITION|SUBPARTITION] [partition|subprtition] WITH TABLE schema.table [INCLUDE|EXCLUDING] INDEX [WITH|WITHOUT] VALIDATION UPDATE [INDEXES|GLOBAL INDEXES] INCLUDING | EXCLUDING INDEXES Specify INCLUDING INDEXES if you want local index partitions or subpartitions to be exchanged with the corresponding table index (for a nonpartitioned table) or local indexes (for a hash-partitioned table). Specify EXCLUDING INDEXES if you want all index partitions or subpartitions corresponding to the partition and all the regular indexes and index partitions on the exchanged table to be marked UNUSABLE. If you omit this clause, then the default is EXCLUDING INDEXES. WITH | WITHOUT VALIDATION Specify WITH VALIDATION if you want Oracle Database to return an error if any rows in the exchanged table do not map into partitions or subpartitions being exchanged. Specify WITHOUT VALIDATION if you do not want Oracle Database to check the proper mapping of rows in the exchanged table. If you omit this clause, then the default is WITH VALIDATION.  UPADATE INDEX|GLOBAL INDEX Unless you specify UPDATE INDEXES, the database marks UNUSABLE the global indexes or all global index partitions on the table whose partition is being exchanged. Global indexes or global index partitions on the table being exchanged remain invalidated. (You cannot use UPDATE INDEXES for index-organized tables. Use UPDATE GLOBAL INDEXES instead.) Exchanging Partitions&Subpartitions Notes Both tables involved in the exchange must have the same primary key, and no validated foreign keys can be referencing either of the tables unless the referenced table is empty.  When exchanging partitioned index-organized tables: – The source and target table or partition must have their primary key set on the same columns, in the same order. – If key compression is enabled, then it must be enabled for both the source and the target, and with the same prefix length. – Both the source and target must be index organized. – Both the source and target must have overflow segments, or neither can have overflow segments. Also, both the source and target must have mapping tables, or neither can have a mapping table. – Both the source and target must have identical storage attributes for any LOB columns. 

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  • The Social Business Thought Leaders - Ray Wang

    - by kellsey.ruppel
    It seems both consumers and businesses are at the peak of the social hype. Overwhelmed by social media channels, platforms, and processes both in their private and professional life, many early adopters are starting to feel the social fatigue. Mirroring what happened with email and web sites during the late 1990's - early 2000's, more and more managers are looking to move from ubiquitous social media tactics to the most appropriate business use case and processes. This step becomes even more important considering the year over year contraction in IT budgets and the consequent need to maximize return on every dollar spent in new technologies. Ray Wang, CEO and Principal Analyst at Constellation Research, suggests engagement through collaborative technologies both as a conceptual model and a transformational tool for enterprises to reap business value. Without participation - the reasoning goes - there is no value and good technology alone is not enough to guarantee employee and customer adoption. Enterprise gamification is a new lever to succeed with Social Business by directing a critical mass of participation towards desired outcomes. What kind of outcomes? A recent study from Constellation Research (see 2012 Q1 Gamification Early Adopters Best Practices) highlights how Marketing, Customer Service and HR are leading the pack with gamification in processes such as: Sustaining long term customer loyalty (76.4%) Improving response in campaign to lead (74.5%) Right channeling incidents for resolution in social media (67.3%) Growing the number service and support incidents resolved by the community (63.6%) Improving employee referral rates and effective recruiting (43.6%) Driving on-boarding success with new hires (20%) More than simply adding badges, points and leaderboards to existing processes, enterprise gamification should be holistically embedded into employee and customer experience to stimulate specific behaviors. According to Ray Wang this can be done at three core levels: Measurable actions. The behaviors we want to facilitate consist of granular actions (i.e likes, comments, posts, recommendations, etc) and more complex actions (i.e projects, initiatives, programmes) attributed to individuals, groups and/or external actors  Reputation. The reputation an individual has earned through his actions is a key factor in building motivation among others and it is determined by its identity, social standing status and competitiveness Incentives or the intrinsic and extrinsic rewards that motivate behaviors and drive actions Listen to Ray Wang's video-interview to learn more about the dynamics that are shaping the future of collaboration and how gamification can help organizations attain new levels of engagement.

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  • Exciting product releases (and one disappointing thing) with Mix10

    - by Jeff
    Sadly, I'm not at Mix this year, for the first time in a few years. It's a little harder to go if you work for Microsoft, oddly enough. And then there's this little guy next to me, who at ten days old really needs his daddy to be around! But oh, the excitement of what Microsoft has in store! It's great to finally see all of these major releases coming together for Microsoft developer products. There is a great deal of excitement among people internally no matter where you work, because there is so much cool stuff in the pipe. In case you live under a rock...Visual Studio 2010 - Great to see all of the positive feedback on the Twitter and what not. I've been using it on one of my home products for awhile, and I really like it. The newer nightly builds of ReSharper also seem to be gaining speed in quality as well. I like the new debugging features, and the text readability is not imagined. Love it.Silverlight 4 - I've been running a couple of minor SL3 apps on my personal sites for awhile now, and I'm thrilled with the platform. With a couple of key concepts down, .NET folk like you and me can do some stellar things with this, and if you're a Mac nerd (like me), it's all kinds of awesome to be able to build stuff for it without the agony of Objective-C and X Code.Windows Phone 7 Series - A few weeks ago you got to see the shiny new UI that went beyond the icon grid, and now you've got the developer story as well. That I can adapt my existing Silverlight apps with minimal effort to work on the phone is pretty powerful. Millions of .NET devs just because phone developers, using the tools they already know. How great is that?ASP.NET MVC2 - The final bits shipped last week, and there was much rejoicing. I love this framework because of the testability and the real ability to get to the true mechanics of HTTP. The other cool thing is the speed at which the framework has evolved. v2 in less than a year is pretty "un-Microsoft" in a lot of eyes.The video of keynotes and sessions is starting to appear on the Mix site, but for reasons I can't understand, they're WMV downloads. For real? Not that helpful for Mac folk. Why wouldn't they be using a Silverlight player?In any case, the thing that continues to motivate me is that getting what you imagine on to the Internet gets easier every year. This is not a new revelation for me. I've only been at Microsoft for four months, but I've felt this way for years. I'm thrilled to be a part of it.

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  • RightNow CX Cloud Service Combined with Oracle Fusion CRM in the Cloud

    - by Richard Lefebvre
    ·        The May 2012 release of Oracle’s RightNow CX Cloud Service, the customer experience suite, is now integrated with Oracle Fusion CRM, helping organizations to achieve sustainable business growth through relevant, cross-channel customer interactions that can increase revenue opportunities and drive organizational efficiencies. Relevant Interactions Build Stronger Customer Relationships ·          Armed with a comprehensive view of all customer interactions across channels, the context and status of these interactions, and an awareness of the customer’s value to the organization, companies can now offer more relevant products and services to customers. ·         Using the combined Oracle RightNow CX Cloud Service and Oracle Fusion CRM solutions, organizations can increase customer retention, drive higher levels of customer advocacy, and increase sales conversion rates with tools designed to: - Provide a complete, cross-channel view of the customer to sales, marketing and service. - Empower sales and service departments to easily collaborate to proactively solve customer issues, using opportunities to provide purchase advice at the right time and with the right solutions. - Allow sales to easily review service history in preparation for sales calls. - Enable agents to understand customer value based upon prior buying habits and existing opportunities. Deeper Insight Enables Targeted, Personalized Opportunities ·          The combination of Oracle RightNow CX Cloud Service and Oracle Fusion CRM allows sales and marketing organizations to simultaneously leverage service interactions from RightNow CX and sales prediction and segmentation capabilities from Fusion Sales. This helps companies to: - Better match products and services to specific customer needs based on customer service history.  - Deliver targeted, personalized interactions intended to help customers derive more value from purchases and to inform future buying decisions. - Identify new opportunities to increase deal size and conversion rates. Supporting Quotes ·         “Every interaction is a relationship opportunity to grow your business. When these interactions are relevant and add value for customers, customers are more likely to trust the relationship and seek purchase advice,” said David Vap, group vice president, Oracle. “This customer trust provides an opportunity to increase customer product adoption and to reduce the cost of customer acquisition, thereby increasing company profitability.” Supporting Resources ·         Oracle Fusion CRM ·         Oracle Fusion Applications ·         Oracle RightNow CX Cloud Service ·         OracleCRM on Facebook ·         OracleCRM on YouTube

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  • links for 2011-02-16

    - by Bob Rhubart
    On the Software Architect Trail Software architect is the #1 job, according to a 2010 CNN-Money poll. In this article in Oracle Magazine, several members of the OTN architect community talk about the career paths that led them to this lucrative role.  (tags: oracle oraclemagazine softwarearchitect) Oracle Technology Network Architect Day: Denver Registration opens soon for this event to be held in Denver on March 23, 2011.  (tags: oracle otn entarch) How the Internet Gets Inside Us : The New Yorker "It isn’t just that we’ve lived one technological revolution among many; it’s that our technological revolution is the big social revolution that we live with." - Adam Gopnik (tags: internet progress technology innovation) The Insider Threat: Understand and Mitigate Your Risks: CSO Webcast February 23, 2011 at 1:00 PM EST/ 10:00 AM PST .  Speakers: Randy Trzeciak, lead for the CERT Insider Threat research team, and  Roxana Bradescu, Director of Database Security at Oracle. (tags: oracle CERT security) The Tom Kyte Blog: An Interesting Read... Tom looks at "an internet security firm brought down by not following the most *basic* of security principals." (tags: security oracle) Jason Williamson: Oracle as a Service in the Cloud "It is not trivial to migrate large amounts of pre-relational or 'devolved' relational data. To do this, we again must revert back to a tight roadmap to migration and leverage the growing tools and services that we have." - Jason Williamson (tags: oracle cloud soa) Edwin Biemond: Java / Oracle SOA blog: Building an asynchronous web service with JAX-WS "Building an asynchronous web service can be complex especially when you are used to synchronous Web services where you can wait for the response in your favorite tool." - Oracle ACE Edwin Biemond (tags: oracle oracleace java soa) Shared Database Servers (The SaaS Report) "Outside the virtualization world, there are capabilities of Oracle Database which can be used to prevent resource contention and guarantee SLA." - Shivanshu Upadhyay (tags: oracle database cloud SaaS) White Paper: Experiencing the New Social Enterprise "Increasingly organizations recognize the mandate to create a modern user experience that transforms existing business processes and increases business efficiency and agility." (tags: e20 enterprise2.0 socialcomputing oracle) Clusterware 11gR2 - Setting up an Active/Passive failover configuration Gilles Haro illustrates the steps necessary to achieve "a fully operational 11gR2 database protected by automatic failover capabilities." (tags: oracle clusterware) Oracle ERP: How to overcome local hurdles in a global implementation "The corporate world becomes a global village as many companies expand their business and offices around different countries and even continents. And this number keeps increasing. This globalization raises interesting questions..." - Jan Verhallen (tags: oracle capgemini entarch erp) Webcast: Successful Strategies for Optimizing Your Data Warehouse. March 3. 10 a.m. PT/1 p.m. ET Thursday, March 3, 2011. 10 a.m. PT/1 p.m. ET. Speakers: Mala Narasimharajan (Senior Product Marketing Manager, Oracle Data Integration) and Denis Gray (Principal Product Manager, Oracle Data Integration) (tags: oracle dataintegration datawarehousing)

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  • Github Organization Repositories, Issues, Multiple Developers, and Forking - Best Workflow Practices

    - by Jim Rubenstein
    A weird title, yes, but I've got a bit of ground to cover I think. We have an organization account on github with private repositories. We want to use github's native issues/pull-requests features (pull requests are basically exactly what we want as far as code reviews and feature discussions). We found the tool hub by defunkt which has a cool little feature of being able to convert an existing issue to a pull request, and automatically associate your current branch with it. I'm wondering if it is best practice to have each developer in the organization fork the organization's repository to do their feature work/bug fixes/etc. This seems like a pretty solid work flow (as, it's basically what every open source project on github does) but we want to be sure that we can track issues and pull requests from ONE source, the organization's repository. So I have a few questions: Is a fork-per-developer approach appropriate in this case? It seems like it could be a little overkill. I'm not sure that we need a fork for every developer, unless we introduce developers who don't have direct push access and need all their code reviewed. In which case, we would want to institute a policy like that, for those developers only. So, which is better? All developers in a single repository, or a fork for everyone? Does anyone have experience with the hub tool, specifically the pull-request feature? If we do a fork-per-developer (or even for less-privileged devs) will the pull-request feature of hub operate on the pull requests from the upstream master repository (the organization's repository?) or does it have different behavior? EDIT I did some testing with issues, forks, and pull requests and found that. If you create an issue on your organization's repository, then fork the repository from your organization to your own github account, do some changes, merge to your fork's master branch. When you try to run hub -i <issue #> you get an error, User is not authorized to modify the issue. So, apparently that work flow won't work.

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  • Keep taking the tablets

    - by Roger Hart
    A guest editorial for the SimpleTalk newsletter. So why would Red Gate build an Ipad Game? Is it just because tablet devices are exciting and cool? Ok, maybe a little. Mostly, it was seeing that the best existing tablet and smartphone apps do simple, intuitive things, using simple intuitive interfaces to solve single problems. That's pretty close to what we call our own "intuitively simple" approach to software. Tablets and mobile could be fantastic for us, if we can identify those problems that a tablet device can solve. How do you create THE next tool for a completely new technology? We're glad we don't face that problem every day, but it's pretty exciting when we do. We figure we should learn by doing. We created "MobileFoo" (a Red Gate Company) , we picked up some shiny Apple tech, and got to grips with Objective C, and life in the App Store ecosystem. The result so far is an iPad game: Stacks and Heaps It's Rob and Marine's spin on Snakes and Ladders. Instead of snakes we have unhandled exceptions, a blue screen of death, and other hazards. We wanted something compellingly geeky on mobile, and we're pretty sure we've got it. It's trudging through App Store approval as we speak. but if you want to get an idea of what it is like to switch from .net to Objective C, take a look at Rob's post Android and iOS is quite a culture-change for Windows developers. So to give them a feel for the problems real users might have, we needed some real users - we offered our colleagues subsidised tablets. The only conditions were that they get used at work, and we get the feedback. Seeing tablets around the office is starting to give us some data points: Is typing the bottleneck? Will tablets ever cut it as text-entry devices, and could we fix it? Is mobile working held up by the pain of connecting to work LANs? How about security? Multi-tasking will let tablets do more. They're small, easy to use, almost instant to switch on, and connect by Wi Fi. There's plenty on that list to make a sysadmin twitchy. We'll find out as people spend more time working with these devices, and we'd love to hear what you think about tablet devices too. (comments are filtered, what with the spam)

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  • WebCenter Customer Spotlight: College of American Pathologists

    - by me
    Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter  Solution Summary College of American Pathologists Goes Live with OracleWebCenter - Imaging, AP Invoice Automation, and EBS Managed Attachment with Support for Imaging ContentThe College of American Pathologists (CAP), the leading organization of board-certified pathologists serving more then 18,000 physician members, 7,000 laboratories are accredited by the CAP, and approximately 22,000 laboratories are enrolled in the College’s proficiency testing programs. The business objective was to content-enable their Oracle E-Business Suite (EBS) enterprise application by combining the best of Imaging and Manage Attachment functionality providing a unique opportunity for the business to have unprecedented access to both structure and unstructured content from within their enterprise application. The solution improves customer services turnaround time, provides better compliance and improves maintenance and management of the technology infrastructure. Company OverviewThe College of American Pathologists (CAP), celebrating 50 years as the gold standard in laboratory accreditation, is a medical society serving more than 17,000 physician members and the global laboratory community. It is the world’s largest association composed exclusively of board certified pathologists and is the worldwide leader in laboratory quality assurance. The College advocates accountable, high-quality, and cost-effective patient care. The more than 17,000 pathologist members of the College of American Pathologists represent board-certified pathologists and pathologists in training worldwide. More than 7,000 laboratories are accredited by the CAP, and approximately 23,000 laboratories are enrolled in the College’s proficiency testing programs.  Business ChallengesThe CAP business objective was to content-enable their Oracle E-Business Suite (EBS) enterprise application by combining the best of Imaging and Manage Attachment functionality providing a unique opportunity for the business to have unprecedented access to both structure and unstructured content from within their enterprise application.  Bring more flexibility to systems and programs in order to adapt quickly Get a 360 degree view of the customer Reduce cost of running the business Solution DeployedWith the help of Oracle Consulting, the customer implemented Oracle WebCenter Content as the centralized E-Business Suite Document Repository.  The solution enables to capture, present and manage all unstructured content (PDFs,word processing documents, scanned images, etc.) related to Oracle E-Business Suite transactions and exposing the related content using the familiar EBS User Interface. Business ResultsThe CAP achieved following benefits from the implemented solution: Managed Attachment Solution Align with strategic Oracle Fusion Middleware platform Integrate with the CAP existing data capture capabilities Single user interface provided by the Managed Attachment solution for all content Better compliance and improved collaboration  Account Payables Invoice Processing Imaging Solution Automated invoice management eliminating dependency on paper materials and improving compliance, collaboration and accuracy A single repository to house and secure scanned invoices and all supplemental documents Greater management visibility of invoice entry process Additional Information CAP OpenWorld Presentation Oracle WebCenter Content Oracle Webcenter Capture Oracle WebCenter Imaging Oracle  Consulting

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  • ATG Live Webcast November 2nd: Using Oracle ADF with Oracle E-Business Suite

    - by Bill Sawyer
    After a break for Oracle Open World 2012, the ATG Live Webcast series is restarting this Friday, November 2nd, 2012 with the webcast: Using Oracle ADF with Oracle E-Business Suite: The Full Integration View Oracle E-Business Suite delivers functionality for handling the core business of your organization. This webcast provides an overview of how to use Oracle Application Development Framework (Oracle ADF) to deliver alternative user interfaces to existing Oracle E-Business Suite processes. The webcast also explores integration between the two worlds using the Oracle E-Business Suite SDK for Java. Date:               Friday, November 2, 2012Time:              8:00 AM - 9:00 PM (NOON) Pacific Standard TimePresenters:   Sara Woodhull, Principal Product Manager, E-Business Suite ATG                         Juan Camilo Ruiz, Principal Product Manager, ADF Webcast Registration Link (Preregistration is optional but encouraged) To hear the audio feed:    Domestic Participant Dial-In Number:           877-697-8128    International Participant Dial-In Number:      706-634-9568    Additional International Dial-In Numbers Link:    Dial-In Passcode:                                              103190To see the presentation:    The Direct Access Web Conference details are:    Website URL: https://ouweb.webex.com    Meeting Number:  590254265 If you miss the webcast, or you have missed any webcast, don't worry -- we'll post links to the recording as soon as it's available from Oracle University.  You can monitor this blog for pointers to the replay. And, you can find our archive of our past webcasts and training here. If you have any questions or comments, feel free to email Bill Sawyer (Senior Manager, Applications Technology Curriculum) at BilldotSawyer-AT-Oracle-DOT-com.

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