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  • CBO????????

    - by Liu Maclean(???)
    ???Itpub????????CBO??????????, ????????: SQL> create table maclean1 as select * from dba_objects; Table created. SQL> update maclean1 set status='INVALID' where owner='MACLEAN'; 2 rows updated. SQL> commit; Commit complete. SQL> create index ind_maclean1 on maclean1(status); Index created. SQL> exec dbms_stats.gather_table_stats('SYS','MACLEAN1',cascade=>true); PL/SQL procedure successfully completed. SQL> explain plan for select * from maclean1 where status='INVALID'; Explained. SQL> set linesize 140 pagesize 1400 SQL> select * from table(dbms_xplan.display()); PLAN_TABLE_OUTPUT --------------------------------------------------------------------------- Plan hash value: 987568083 ------------------------------------------------------------------------------ | Id | Operation | Name | Rows | Bytes | Cost (%CPU)| Time | ------------------------------------------------------------------------------ | 0 | SELECT STATEMENT | | 11320 | 1028K| 85 (0)| 00:00:02 | |* 1 | TABLE ACCESS FULL| MACLEAN1 | 11320 | 1028K| 85 (0)| 00:00:02 | ------------------------------------------------------------------------------ Predicate Information (identified by operation id): --------------------------------------------------- 1 - filter("STATUS"='INVALID') 13 rows selected. 10053 trace Access path analysis for MACLEAN1 *************************************** SINGLE TABLE ACCESS PATH   Single Table Cardinality Estimation for MACLEAN1[MACLEAN1]   Column (#10): STATUS(     AvgLen: 7 NDV: 2 Nulls: 0 Density: 0.500000   Table: MACLEAN1  Alias: MACLEAN1     Card: Original: 22639.000000  Rounded: 11320  Computed: 11319.50  Non Adjusted: 11319.50   Access Path: TableScan     Cost:  85.33  Resp: 85.33  Degree: 0       Cost_io: 85.00  Cost_cpu: 11935345       Resp_io: 85.00  Resp_cpu: 11935345   Access Path: index (AllEqRange)     Index: IND_MACLEAN1     resc_io: 185.00  resc_cpu: 8449916     ix_sel: 0.500000  ix_sel_with_filters: 0.500000     Cost: 185.24  Resp: 185.24  Degree: 1   Best:: AccessPath: TableScan          Cost: 85.33  Degree: 1  Resp: 85.33  Card: 11319.50  Bytes: 0 ?????10053????????????,?????Density = 0.5 ?? 1/ NDV ??? ??????????????STATUS='INVALID"???????????, ????????????????? ????”STATUS”=’INVALID’ condition???2?,?status??????,??????dbms_stats?????????????,???CBO????INDEX Range ind_maclean1,???????,??????opitimizer?????? ?????????????????????????,????????,??????????status=’INVALID’???????card??,????????: [oracle@vrh4 ~]$ sqlplus / as sysdba SQL*Plus: Release 11.2.0.2.0 Production on Mon Oct 17 19:15:45 2011 Copyright (c) 1982, 2010, Oracle. All rights reserved. Connected to: Oracle Database 11g Enterprise Edition Release 11.2.0.2.0 - 64bit Production With the Partitioning, OLAP, Data Mining and Real Application Testing options SQL> select * from v$version; BANNER -------------------------------------------------------------------------------- Oracle Database 11g Enterprise Edition Release 11.2.0.2.0 - 64bit Production PL/SQL Release 11.2.0.2.0 - Production CORE 11.2.0.2.0 Production TNS for Linux: Version 11.2.0.2.0 - Production NLSRTL Version 11.2.0.2.0 - Production SQL> show parameter optimizer_fea NAME TYPE VALUE ------------------------------------ ----------- ------------------------------ optimizer_features_enable string 11.2.0.2 SQL> select * from global_name; GLOBAL_NAME -------------------------------------------------------------------------------- www.oracledatabase12g.com & www.askmaclean.com SQL> drop table maclean; Table dropped. SQL> create table maclean as select * from dba_objects; Table created. SQL> update maclean set status='INVALID' where owner='MACLEAN'; 2 rows updated. SQL> commit; Commit complete. SQL> create index ind_maclean on maclean(status); Index created. SQL> exec dbms_stats.gather_table_stats('SYS','MACLEAN',cascade=>true, method_opt=>'FOR ALL COLUMNS SIZE 2'); PL/SQL procedure successfully completed. ???????2?bucket????, ??????????????? ???Quest???Guy Harrison???????FREQUENCY????????,??????: rem rem Generate a histogram of data distribution in a column as recorded rem in dba_tab_histograms rem rem Guy Harrison Jan 2010 : www.guyharrison.net rem rem hexstr function is from From http://asktom.oracle.com/pls/asktom/f?p=100:11:0::::P11_QUESTION_ID:707586567563 set pagesize 10000 set lines 120 set verify off col char_value format a10 heading "Endpoint|value" col bucket_count format 99,999,999 heading "bucket|count" col pct format 999.99 heading "Pct" col pct_of_max format a62 heading "Pct of|Max value" rem col endpoint_value format 9999999999999 heading "endpoint|value" CREATE OR REPLACE FUNCTION hexstr (p_number IN NUMBER) RETURN VARCHAR2 AS l_str LONG := TO_CHAR (p_number, 'fm' || RPAD ('x', 50, 'x')); l_return VARCHAR2 (4000); BEGIN WHILE (l_str IS NOT NULL) LOOP l_return := l_return || CHR (TO_NUMBER (SUBSTR (l_str, 1, 2), 'xx')); l_str := SUBSTR (l_str, 3); END LOOP; RETURN (SUBSTR (l_return, 1, 6)); END; / WITH hist_data AS ( SELECT endpoint_value,endpoint_actual_value, NVL(LAG (endpoint_value) OVER (ORDER BY endpoint_value),' ') prev_value, endpoint_number, endpoint_number, endpoint_number - NVL (LAG (endpoint_number) OVER (ORDER BY endpoint_value), 0) bucket_count FROM dba_tab_histograms JOIN dba_tab_col_statistics USING (owner, table_name,column_name) WHERE owner = '&owner' AND table_name = '&table' AND column_name = '&column' AND histogram='FREQUENCY') SELECT nvl(endpoint_actual_value,endpoint_value) endpoint_value , bucket_count, ROUND(bucket_count*100/SUM(bucket_count) OVER(),2) PCT, RPAD(' ',ROUND(bucket_count*50/MAX(bucket_count) OVER()),'*') pct_of_max FROM hist_data; WITH hist_data AS ( SELECT endpoint_value,endpoint_actual_value, NVL(LAG (endpoint_value) OVER (ORDER BY endpoint_value),' ') prev_value, endpoint_number, endpoint_number, endpoint_number - NVL (LAG (endpoint_number) OVER (ORDER BY endpoint_value), 0) bucket_count FROM dba_tab_histograms JOIN dba_tab_col_statistics USING (owner, table_name,column_name) WHERE owner = '&owner' AND table_name = '&table' AND column_name = '&column' AND histogram='FREQUENCY') SELECT hexstr(endpoint_value) char_value, bucket_count, ROUND(bucket_count*100/SUM(bucket_count) OVER(),2) PCT, RPAD(' ',ROUND(bucket_count*50/MAX(bucket_count) OVER()),'*') pct_of_max FROM hist_data ORDER BY endpoint_value; ?????,??????????FREQUENCY?????: ??dbms_stats ?????STATUS=’INVALID’ bucket count=9 percent = 0.04 ,??????10053 trace????????: SQL> explain plan for select * from maclean where status='INVALID'; Explained. SQL>  select * from table(dbms_xplan.display()); PLAN_TABLE_OUTPUT ------------------------------------- Plan hash value: 3087014066 ------------------------------------------------------------------------------------------- | Id  | Operation                   | Name        | Rows  | Bytes | Cost (%CPU)| Time     | ------------------------------------------------------------------------------------------- |   0 | SELECT STATEMENT            |             |     9 |   837 |     2   (0)| 00:00:01 | |   1 |  TABLE ACCESS BY INDEX ROWID| MACLEAN     |     9 |   837 |     2   (0)| 00:00:01 | |*  2 |   INDEX RANGE SCAN          | IND_MACLEAN |     9 |       |     1   (0)| 00:00:01 | ------------------------------------------------------------------------------------------- Predicate Information (identified by operation id): ---------------------------------------------------    2 - access("STATUS"='INVALID') ??????????????CBO???????STATUS=’INVALID’?cardnality?? , ??????????? ,??index range scan??Full table scan? ????????????????10053 trace: SQL> alter system flush shared_pool; System altered. SQL> oradebug setmypid; Statement processed. SQL> oradebug event 10053 trace name context forever ,level 1; Statement processed. SQL> explain plan for select * from maclean where status='INVALID'; Explained. SINGLE TABLE ACCESS PATH Single Table Cardinality Estimation for MACLEAN[MACLEAN] Column (#10): NewDensity:0.000199, OldDensity:0.000022 BktCnt:22640, PopBktCnt:22640, PopValCnt:2, NDV:2 ???NewDensity= bucket_count / SUM(bucket_count) /2 Column (#10): STATUS( AvgLen: 7 NDV: 2 Nulls: 0 Density: 0.000199 Histogram: Freq #Bkts: 2 UncompBkts: 22640 EndPtVals: 2 Table: MACLEAN Alias: MACLEAN Card: Original: 22640.000000 Rounded: 9 Computed: 9.00 Non Adjusted: 9.00 Access Path: TableScan Cost: 85.30 Resp: 85.30 Degree: 0 Cost_io: 85.00 Cost_cpu: 10804625 Resp_io: 85.00 Resp_cpu: 10804625 Access Path: index (AllEqRange) Index: IND_MACLEAN resc_io: 2.00 resc_cpu: 20763 ix_sel: 0.000398 ix_sel_with_filters: 0.000398 Cost: 2.00 Resp: 2.00 Degree: 1 Best:: AccessPath: IndexRange Index: IND_MACLEAN Cost: 2.00 Degree: 1 Resp: 2.00 Card: 9.00 Bytes: 0 ???????????2 bucket?????CBO????????????,???????????????????,???dbms_stats.DEFAULT_METHOD_OPT????????????????????? ???dbms_stats?????????????????????col_usage$??????predicate???????,??col_usage$??<????????SMON??(?):??col_usage$????>? ??????????dbms_stats????????,col_usage$????????????predicate???,??dbms_stats??????????????????, ?: SQL> drop table maclean; Table dropped. SQL> create table maclean as select * from dba_objects; Table created. SQL> update maclean set status='INVALID' where owner='MACLEAN'; 2 rows updated. SQL> commit; Commit complete. SQL> create index ind_maclean on maclean(status); Index created. ??dbms_stats??method_opt??maclean? SQL> exec dbms_stats.gather_table_stats('SYS','MACLEAN'); PL/SQL procedure successfully completed. @histogram.sql Enter value for owner: SYS old  12:    WHERE owner = '&owner' new  12:    WHERE owner = 'SYS' Enter value for table: MACLEAN old  13:      AND table_name = '&table' new  13:      AND table_name = 'MACLEAN' Enter value for column: STATUS old  14:      AND column_name = '&column' new  14:      AND column_name = 'STATUS' no rows selected ????col_usage$?????,????????status????? declare begin for i in 1..500 loop execute immediate ' alter system flush shared_pool'; DBMS_STATS.FLUSH_DATABASE_MONITORING_INFO; execute immediate 'select count(*) from maclean where status=''INVALID'' ' ; end loop; end; / PL/SQL procedure successfully completed. SQL> select obj# from obj$ where name='MACLEAN';       OBJ# ----------      97215 SQL> select * from  col_usage$ where  OBJ#=97215;       OBJ#    INTCOL# EQUALITY_PREDS EQUIJOIN_PREDS NONEQUIJOIN_PREDS RANGE_PREDS LIKE_PREDS NULL_PREDS TIMESTAMP ---------- ---------- -------------- -------------- ----------------- ----------- ---------- ---------- ---------      97215          1              1              0                 0           0          0          0 17-OCT-11      97215         10            499              0                 0           0          0          0 17-OCT-11 SQL> exec dbms_stats.gather_table_stats('SYS','MACLEAN'); PL/SQL procedure successfully completed. @histogram.sql Enter value for owner: SYS Enter value for table: MACLEAN Enter value for column: STATUS Endpoint        bucket         Pct of value            count     Pct Max value ---------- ----------- ------- -------------------------------------------------------------- INVALI               2     .04 VALIC3           5,453   99.96  *************************************************

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  • Big Data&rsquo;s Killer App&hellip;

    - by jean-pierre.dijcks
    Recently Keith spent  some time talking about the cloud on this blog and I will spare you my thoughts on the whole thing. What I do want to write down is something about the Big Data movement and what I think is the killer app for Big Data... Where is this coming from, ok, I confess... I spent 3 days in cloud land at the Cloud Connect conference in Santa Clara and it was quite a lot of fun. One of the nice things at Cloud Connect was that there was a track dedicated to Big Data, which prompted me to some extend to write this post. What is Big Data anyways? The most valuable point made in the Big Data track was that Big Data in itself is not very cool. Doing something with Big Data is what makes all of this cool and interesting to a business user! The other good insight I got was that a lot of people think Big Data means a single gigantic monolithic system holding gazillions of bytes or documents or log files. Well turns out that most people in the Big Data track are talking about a lot of collections of smaller data sets. So rather than thinking "big = monolithic" you should be thinking "big = many data sets". This is more than just theoretical, it is actually relevant when thinking about big data and how to process it. It is important because it means that the platform that stores data will most likely consist out of multiple solutions. You may be storing logs on something like HDFS, you may store your customer information in Oracle and you may store distilled clickstream information in some distilled form in MySQL. The big question you will need to solve is not what lives where, but how to get it all together and get some value out of all that data. NoSQL and MapReduce Nope, sorry, this is not the killer app... and no I'm not saying this because my business card says Oracle and I'm therefore biased. I think language is important, but as with storage I think pragmatic is better. In other words, some questions can be answered with SQL very efficiently, others can be answered with PERL or TCL others with MR. History should teach us that anyone trying to solve a problem will use any and all tools around. For example, most data warehouses (Big Data 1.0?) get a lot of data in flat files. Everyone then runs a bunch of shell scripts to massage or verify those files and then shoves those files into the database. We've even built shell script support into external tables to allow for this. I think the Big Data projects will do the same. Some people will use MapReduce, although I would argue that things like Cascading are more interesting, some people will use Java. Some data is stored on HDFS making Cascading the way to go, some data is stored in Oracle and SQL does do a good job there. As with storage and with history, be pragmatic and use what fits and neither NoSQL nor MR will be the one and only. Also, a language, while important, does in itself not deliver business value. So while cool it is not a killer app... Vertical Behavioral Analytics This is the killer app! And you are now thinking: "what does that mean?" Let's decompose that heading. First of all, analytics. I would think you had guessed by now that this is really what I'm after, and of course you are right. But not just analytics, which has a very large scope and means many things to many people. I'm not just after Business Intelligence (analytics 1.0?) or data mining (analytics 2.0?) but I'm after something more interesting that you can only do after collecting large volumes of specific data. That all important data is about behavior. What do my customers do? More importantly why do they behave like that? If you can figure that out, you can tailor web sites, stores, products etc. to that behavior and figure out how to be successful. Today's behavior that is somewhat easily tracked is web site clicks, search patterns and all of those things that a web site or web server tracks. that is where the Big Data lives and where these patters are now emerging. Other examples however are emerging, and one of the examples used at the conference was about prediction churn for a telco based on the social network its members are a part of. That social network is not about LinkedIn or Facebook, but about who calls whom. I call you a lot, you switch provider, and I might/will switch too. And that just naturally brings me to the next word, vertical. Vertical in this context means per industry, e.g. communications or retail or government or any other vertical. The reason for being more specific than just behavioral analytics is that each industry has its own data sources, has its own quirky logic and has its own demands and priorities. Of course, the methods and some of the software will be common and some will have both retail and service industry analytics in place (your corner coffee store for example). But the gist of it all is that analytics that can predict customer behavior for a specific focused group of people in a specific industry is what makes Big Data interesting. Building a Vertical Behavioral Analysis System Well, that is going to be interesting. I have not seen much going on in that space and if I had to have some criticism on the cloud connect conference it would be the lack of concrete user cases on big data. The telco example, while a step into the vertical behavioral part is not really on big data. It used a sample of data from the customers' data warehouse. One thing I do think, and this is where I think parts of the NoSQL stuff come from, is that we will be doing this analysis where the data is. Over the past 10 years we at Oracle have called this in-database analytics. I guess we were (too) early? Now the entire market is going there including companies like SAS. In-place btw does not mean "no data movement at all", what it means that you will do this on data's permanent home. For SAS that is kind of the current problem. Most of the inputs live in a data warehouse. So why move it into SAS and back? That all worked with 1 TB data warehouses, but when we are looking at 100TB to 500 TB of distilled data... Comments? As it is still early days with these systems, I'm very interested in seeing reactions and thoughts to some of these thoughts...

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  • Who is Jeremiah Owyang?

    - by Michael Hylton
    12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Q: What’s your current role and what career path brought you here? J.O.: I'm currently a partner and one of the founding team members at Altimeter Group.  I'm currently the Research Director, as well as wear the hat of Industry Analyst. Prior to joining Altimeter, I was an Industry Analyst at Forrester covering Social Computing, and before that, deployed and managed the social media program at Hitachi Data Systems in Santa Clara.  Around that time, I started a career blog called Web Strategy which focused on how companies were using the web to connect with customers --and never looked back. Q: As an industry analyst, what are you focused on these days? J.O.: There are three trends that I'm focused my research on at this time:  1) The Dynamic Customer Journey:  Individuals (both b2c and b2b) are given so many options in their sources of data, channels to choose from and screens to consume them on that we've found that at each given touchpoint there are 75 potential permutations.  Companies that can map this, then deliver information to individuals when they need it will have a competitive advantage and we want to find out who's doing this.  2) One of the sub themes that supports this trend is Social Performance.  Yesterday's social web was disparate engagement of humans, but the next phase will be data driven, and soon new technologies will emerge to help all those that are consuming, publishing, and engaging on the social web to be more efficient with their time through forms of automation.  As you might expect, this comes with upsides and downsides.  3) The Sentient World is our research theme that looks out the furthest as the world around us (even inanimate objects) become 'self aware' and are able to talk back to us via digital devices and beyond.  Big data, internet of things, mobile devices will all be this next set. Q: People cite that the line between work and life is getting more and more blurred. Do you see your personal life influencing your professional work? J.O.: The lines between our work and personal lives are dissolving, and this leads to a greater upside of being always connected and have deeper relationships with those that are not.  It also means a downside of society expectations that we're always around and available for colleagues, customers, and beyond.  In the future, a balance will be sought as we seek to achieve the goals of family, friends, work, and our own personal desires.  All of this is being ironically written at 430 am on a Sunday am.  Q: How can people keep up with what you’re working on? J.O.: A great question, thanks.  There are a few sources of information to find out, I'll lead with the first which is my blog at web-strategist.com.  A few times a week I'll publish my industry insights (hires, trends, forces, funding, M&A, business needs) as well as on twitter where I'll point to all the news that's fit to print @jowyang.  As my research reports go live (we publish them for all to read --called Open Research-- at no cost) they'll emerge on my blog, or checkout the research tab to find out more now.  http://www.web-strategist.com/blog/research/ Q: Recently, you’ve been working with us here at Oracle on something exciting coming up later this week. What’s on the horizon?  J.O.: Absolutely! This coming Thursday, September 13th, I’m doing a webcast with Oracle on “Managing Social Relationships for the Enterprise”. This is going to be a great discussion with Reggie Bradford, Senior Vice President of Product Development at Oracle and Christian Finn, Senior Director of Product Management for Oracle WebCenter. I’m looking forward to a great discussion around all those issues that so many companies are struggling with these days as they realize how much social media is impacting their business. It’s changing the way your customers and employees interact with your brand. Today it’s no longer a matter of when to become a social-enabled enterprise, but how to become a successful one. 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Q: You’ve been very actively pursued for media interviews and conference and company speaking engagements – anything you’d like to share to give us a sneak peak of what to expect on Thursday’s webcast?  J.O.: Below is a 15 minute video which encapsulates Altimeter’s themes on the Dynamic Customer Journey and the Sentient World. I’m really proud to have taken an active role in the first ever LeWeb outside of Paris. This one, which was featured in downtown London across the street from Westminster Abbey was sold out. If you’ve not heard of LeWeb, this is a global Internet conference hosted by Loic and Geraldine Le Meur, a power couple that stem from Paris but are also living in Silicon Valley, this is one of my favorite conferences to connect with brands, technology innovators, investors and friends. Altimeter was able to play a minor role in suggesting the theme for the event “Faster Than Real Time” which stems off previous LeWebs that focused on the “Real time web”. In this radical state, companies are able to anticipate the needs of their customers by using data, technology, and devices and deliver meaningful experiences before customers even know they need it. I explore two of three of Altimeter’s research themes, the Dynamic Customer Journey, and the Sentient World in my speech, but due to time, did not focus on Adaptive Organization.

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  • 7 Reasons for Abandonment in eCommerce and the need for Contextual Support by JP Saunders

    - by Tuula Fai
    Shopper confidence, or more accurately the lack thereof, is the bane of the online retailer. There are a number of questions that influence whether a shopper completes a transaction, and all of those attributes revolve around knowledge. What products are available? What products are on offer? What would be the cost of the transaction? What are my options for delivery? In general, most online businesses do a good job of answering basic questions around the products as the shopper engages in the online journey, navigating the product catalog and working through the checkout process. The needs that are harder to address for the shopper are those that are less concerned with product specifics and more concerned with deciding whether the transaction met their needs and delivered value. A recent study by the Baymard Institute [1] finds that more than 60% of ecommerce site visitors will abandon their shopping cart. The study also identifies seven reasons for abandonment out of the commerce process [2]. Most of those reasons come down to poor usability within the commerce experience. Distractions. External distractions within the shopper’s external environment (TV, Children, Pets, etc.) or distractions on the eCommerce page can drive shopper abandonment. Ideally, the selection and check-out process should be straightforward. One common distraction is to drive the shopper away from the task at hand through pop-ups or re-directs. The shopper engaging with support information in the checkout process should not be directed away from the page to consume support. Though confidence may improve, the distraction also means abandonment may increase. Poor Usability. When the experience gets more complicated, buyer’s remorse can set in. While knowledge drives confidence, a lack of understanding erodes it. Therefore it is important that the commerce process is streamlined. In some cases, the number of clicks to complete a purchase is lengthy and unavoidable. In these situations, it is vital to ensure that the complexity of your experience can be explained with contextual support to avoid abandonment. If you can illustrate the solution to a complex action while the user is engaged in that action and address customer frustrations with your checkout process before they arise, you can decrease abandonment. Fraud. The perception of potential fraud can be enough to deter a buyer. Does your site look credible? Can shoppers trust your brand? Providing answers on the security of your experience and the levels of protection applied to profile information may play as big a role in ensuring the sale, as does the support you provide on the product offerings and purchasing process. Does it fit? If it is a clothing item or oversized furniture item, another common form of abandonment is for the shopper to question whether the item can be worn by the intended user. Providing information on the sizing applied to clothing, physical dimensions, and limitations on delivery/returns of oversized items will also assist the sale. A photo alone of the item will help, as it answers some of those questions, but won’t assuage all customer concerns about sizing and fit. Sometimes the customer doesn’t want to buy. Prospective buyers might be browsing through your catalog to kill time, or just might not have the money to purchase the item! You are unlikely to provide any information in contextual support to increase the likelihood to buy if the shopper already has no intentions of doing so. The customer will still likely abandon. Ensuring that any questions are proactively answered as they browse through your site can only increase their likelihood to return and buy at a future date. Can’t Buy. Errors or complexity at checkout can be another major cause of abandonment. Good contextual support is unlikely to help with severe errors caused by technical issues on your site, but it will have a big impact on customers struggling with complexity in the checkout process and needing a question answered prior to completing the sale. Embedded support within the checkout process to patiently explain how to complete a task will help increase conversion rates. Additional Costs. Tax, shipping and other costs or duties can dramatically increase the cost of the purchase and when unexpected, can increase abandonment, particularly if they can’t be adequately explained. Again, a lack of knowledge erodes confidence in the purchase, and cost concerns in particular, erode the perception of your brand’s trustworthiness. Again, providing information on what costs are additive and why they are being levied can decrease the likelihood that the customer will abandon out of the experience. Knowledge drives confidence and confidence drives conversion. If you’d like to understand best practices in providing contextual customer support in eCommerce to provide your shoppers with confidence, download the Oracle Cloud Service and Oracle Commerce - Contextual Support in Commerce White Paper. This white paper discusses the process of adding customer support, including a suggested process for finding where knowledge has the most influence on your shoppers and practical step-by-step illustrations on how contextual self-service can be added to your online commerce experience. Resources: [1] http://baymard.com/checkout-usability [2] http://baymard.com/blog/cart-abandonment

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  • How do I restrict concurrent statistics gathering to a small set of tables from a single schema?

    - by Maria Colgan
    I got an interesting question from one of my colleagues in the performance team last week about how to restrict a concurrent statistics gather to a small subset of tables from one schema, rather than the entire schema. I thought I would share the solution we came up with because it was rather elegant, and took advantage of concurrent statistics gathering, incremental statistics, and the not so well known “obj_filter_list” parameter in DBMS_STATS.GATHER_SCHEMA_STATS procedure. You should note that the solution outline below with “obj_filter_list” still applies, even when concurrent statistics gathering and/or incremental statistics gathering is disabled. The reason my colleague had asked the question in the first place was because he wanted to enable incremental statistics for 5 large partitioned tables in one schema. The first time you gather statistics after you enable incremental statistics on a table, you have to gather statistics for all of the existing partitions so that a synopsis may be created for them. If the partitioned table in question is large and contains a lot of partition, this could take a considerable amount of time. Since my colleague only had the Exadata environment at his disposal overnight, he wanted to re-gather statistics on 5 partition tables as quickly as possible to ensure that it all finished before morning. Prior to Oracle Database 11g Release 2, the only way to do this would have been to write a script with an individual DBMS_STATS.GATHER_TABLE_STATS command for each partition, in each of the 5 tables, as well as another one to gather global statistics on the table. Then, run each script in a separate session and manually manage how many of this session could run concurrently. Since each table has over one thousand partitions that would definitely be a daunting task and would most likely keep my colleague up all night! In Oracle Database 11g Release 2 we can take advantage of concurrent statistics gathering, which enables us to gather statistics on multiple tables in a schema (or database), and multiple (sub)partitions within a table concurrently. By using concurrent statistics gathering we no longer have to run individual statistics gathering commands for each partition. Oracle will automatically create a statistics gathering job for each partition, and one for the global statistics on each partitioned table. With the use of concurrent statistics, our script can now be simplified to just five DBMS_STATS.GATHER_TABLE_STATS commands, one for each table. This approach would work just fine but we really wanted to get this down to just one command. So how can we do that? You may be wondering why we didn’t just use the DBMS_STATS.GATHER_SCHEMA_STATS procedure with the OPTION parameter set to ‘GATHER STALE’. Unfortunately the statistics on the 5 partitioned tables were not stale and enabling incremental statistics does not mark the existing statistics stale. Plus how would we limit the schema statistics gather to just the 5 partitioned tables? So we went to ask one of the statistics developers if there was an alternative way. The developer told us the advantage of the “obj_filter_list” parameter in DBMS_STATS.GATHER_SCHEMA_STATS procedure. The “obj_filter_list” parameter allows you to specify a list of objects that you want to gather statistics on within a schema or database. The parameter takes a collection of type DBMS_STATS.OBJECTTAB. Each entry in the collection has 5 feilds; the schema name or the object owner, the object type (i.e., ‘TABLE’ or ‘INDEX’), object name, partition name, and subpartition name. You don't have to specify all five fields for each entry. Empty fields in an entry are treated as if it is a wildcard field (similar to ‘*’ character in LIKE predicates). Each entry corresponds to one set of filter conditions on the objects. If you have more than one entry, an object is qualified for statistics gathering as long as it satisfies the filter conditions in one entry. You first must create the collection of objects, and then gather statistics for the specified collection. It’s probably easier to explain this with an example. I’m using the SH sample schema but needed a couple of additional partitioned table tables to get recreate my colleagues scenario of 5 partitioned tables. So I created SALES2, SALES3, and COSTS2 as copies of the SALES and COSTS table respectively (setup.sql). I also deleted statistics on all of the tables in the SH schema beforehand to more easily demonstrate our approach. Step 0. Delete the statistics on the tables in the SH schema. Step 1. Enable concurrent statistics gathering. Remember, this has to be done at the global level. Step 2. Enable incremental statistics for the 5 partitioned tables. Step 3. Create the DBMS_STATS.OBJECTTAB and pass it to the DBMS_STATS.GATHER_SCHEMA_STATS command. Here, you will notice that we defined two variables of DBMS_STATS.OBJECTTAB type. The first, filter_lst, will be used to pass the list of tables we want to gather statistics on, and will be the value passed to the obj_filter_list parameter. The second, obj_lst, will be used to capture the list of tables that have had statistics gathered on them by this command, and will be the value passed to the objlist parameter. In Oracle Database 11g Release 2, you need to specify the objlist parameter in order to get the obj_filter_list parameter to work correctly due to bug 14539274. Will also needed to define the number of objects we would supply in the obj_filter_list. In our case we ere specifying 5 tables (filter_lst.extend(5)). Finally, we need to specify the owner name and object name for each of the objects in the list. Once the list definition is complete we can issue the DBMS_STATS.GATHER_SCHEMA_STATS command. Step 4. Confirm statistics were gathered on the 5 partitioned tables. Here are a couple of other things to keep in mind when specifying the entries for the  obj_filter_list parameter. If a field in the entry is empty, i.e., null, it means there is no condition on this field. In the above example , suppose you remove the statement Obj_filter_lst(1).ownname := ‘SH’; You will get the same result since when you have specified gather_schema_stats so there is no need to further specify ownname in the obj_filter_lst. All of the names in the entry are normalized, i.e., uppercased if they are not double quoted. So in the above example, it is OK to use Obj_filter_lst(1).objname := ‘sales’;. However if you have a table called ‘MyTab’ instead of ‘MYTAB’, then you need to specify Obj_filter_lst(1).objname := ‘”MyTab”’; As I said before, although we have illustrated the usage of the obj_filter_list parameter for partitioned tables, with concurrent and incremental statistics gathering turned on, the obj_filter_list parameter is generally applicable to any gather_database_stats, gather_dictionary_stats and gather_schema_stats command. You can get a copy of the script I used to generate this post here. +Maria Colgan

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  • Finding it Hard to Deliver Right Customer Experience: Think BPM!

    - by Ajay Khanna
    Our relationship with our customers is not a just a single interaction and we should not treat it like one. A customer’s relationship with a vendor is like a journey which starts way before customer makes a purchase and lasts long after that. The journey may start with customer researching a product that may lead to the eventual purchase and may continue with support or service needs for the product. A typical customer journey can be represented as shown below: As you may notice, customers tend to use multiple channels to interact with a company throughout their journey.  They also expect that they should get consistent experience, no matter what interaction channel they may choose. Customers do not like to repeat the information they have already provided and expect companies to remember their preferences, and offer them relevant products and services. If the company fails to meet this expectation, customers not only will abandon the purchase and go to the competitor but may also influence others’ purchase decision. Gone are the days when word of mouth was the only medium, and the customer could influence “Six” others. This is the age of social media and customer’s good or bad experience, especially bad get highly amplified and may influence hundreds of others. Challenges that face B2C companies today include: Delivering consistent experience: The reason that delivering consistent experience is challenging is due to fragmented data, disjointed systems and siloed multichannel interactions. Customers tend to get different service quality if they use web vs. phone vs. store. They get different responses from different service agents or get inconsistent answers if they call sales vs. service group in the company. Such inconsistent experiences result in lower customer satisfaction or NPS (net promoter score) numbers. Increasing Revenue: To stay competitive companies frequently introduce new products and services. Delay in launching such offerings has a significant impact on revenue realization. In addition to new product revenue, there are multiple opportunities to up-sell and cross-sell that impact bottom line. If companies are not able to identify such opportunities, bring a product to market quickly, or not offer the right product to the right customer at the right time, significant loss of revenue may occur. Ensuring Compliance: Companies must be compliant to ever changing regulations, these could be about Know Your Customer (KYC), Export/Import regulations, or taxation policies. In addition to government agencies, companies also need to comply with the SLA that they have committed to their customers. Lapse in meeting any of these requirements may lead to serious fines, penalties and loss in business. Companies have to make sure that they are in compliance will all such regulations and SLA commitments, at any given time. With the advent of social networks and mobile technology, companies not only need to focus on process efficiency but also on customer engagement. Improving engagement means delivering the customer experience as the customer is expecting and interacting with the customer at right time using right channel. Customers expect to be able to contact you via any channel of their choice (web, email, chat, mobile, social media), purchase via any viable channel (web, phone, store, mobile). Customers expect companies to understand their particular needs and remember their preferences on repeated visits. To deliver such an integrated, consistent, and contextual experience, power of BPM in must. Your company may be organized in departments like Marketing, Sales, Service. You may hold prospect data in SFA, order information in ERP, customer issues in CRM. However, the experience delivered to the customer must not be constrained by your system legacy. BPM helps in designing the right experience for the right customer and integrates all the underlining channels, systems, applications to make sure right information will be delivered to the right knowledge worker or to the customer every single time.     Orchestrating information across all systems (MDM, CRM, ERP), departments (commerce, merchandising, marketing service) and channels (Email, phone, web, social)  is the key, and that’s what BPM delivers. In addition to orchestrating systems and channels for consistency, BPM also provides an ability for analysis and decision management. By using data from historical transactions, social media and from other systems, users can determine the customer preferences, customer value, and churn propensity. This information, in the context, is then used while making a decision at a process step. Working with real-time decision management system can also suggest right up-sell or cross-sell offers, discounts or next-best-action steps for a particular customer. Timely action on customer issues or request is also a key tenet of a good customer experience. BPM’s complex event processing capabilities help companies to take proactive actions before issues get escalated. BPM system can be designed to listen to a certain event patters then deduce from those customer situations (credit card stolen, baggage lost, change of address) and do a triage before situation goes out of control. If such a situation arises you can send alerts to right people or immediately invoke corrective actions. Last but not least one of BPM’s key values is to drive continuous improvement. Learning about customers past experiences, interactions and social conversations, provide valuable insight. Such insight can be used to improve products, customer facing processes, and customer experience. You may take these insights as an input to design better more efficient and customer friendly sales, contact center or self-service processes. If customer experience is important for your business, make sure you have incorporated BPM as a part of your strategy to design, orchestrate and improve your customer facing processes.

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  • Notifications for Expiring DBSNMP Passwords

    - by Courtney Llamas
    Most user accounts these days have a password profile on them that automatically expires the password after a set number of days.   Depending on your company’s security requirements, this may be as little as 30 days or as long as 365 days, although typically it falls between 60-90 days. For a normal user, this can cause a small interruption in your day as you have to go get your password reset by an admin. When this happens to privileged accounts, such as the DBSNMP account that is responsible for monitoring database availability, it can cause bigger problems. In Oracle Enterprise Manager 12c you may notice the error message “ORA-28002: the password will expire within 5 days” when you connect to a target, or worse you may get “ORA-28001: the password has expired". If you wait too long, your monitoring will fail because the password is locked out. Wouldn’t it be nice if we could get an alert 10 days before our DBSNMP password expired? Thanks to Oracle Enterprise Manager 12c Metric Extensions (ME), you can! See the Oracle Enterprise Manager Cloud Control Administrator’s Guide for more information on Metric Extensions. To create a metric extension, select Enterprise / Monitoring / Metric Extensions, and then click on Create. On the General Properties screen select either Cluster Database or Database Instance, depending on which target you need to monitor.  If you have both RAC and Single instance you may need to create one for each. In this example we will create a Cluster Database metric.  Enter a Name for the ME and a Display Name. Then select SQL for the Adapter.  Adjust the Collection Schedule as desired, for this example we will collect this metric every 1 day. Notice for metric collected every day, we can determine the exact time we want to collect. On the Adapter page, enter the query that you wish to execute.  In this example we will use the query below that specifically checks for the DBSNMP user that is expiring within 10 days. Of course, you can adjust this query to alert for any user that can cause an outage such as an application account or service account such as RMAN. select username, account_status, trunc(expiry_date-sysdate) days_to_expirefrom dba_userswhere username = 'DBSNMP'and expiry_date is not null; The next step is to create the columns to store the data returned from the query.  Click Add and add a column for each of the fields in the same order that data is returned.  The table below will help you complete the column additions. Name Display Name Column Type Value Type Metric Category Unit Username User Name Key String Security AccountStatus Account Status Data String Security DaysToExpire Days Until Expiration Data Number Security Days When creating the DaysToExpire column, you can add a default threshold here for Warning and Critical (say < 10 and 5).  When all columns have been added, click Next. On the Credentials page, you can choose to use the default monitoring credentials or specify new credentials.  We will use the default credentials established for our target (dbsnmp). The next step is to test your Metric Extension.  Click on Add to select a target for testing, then click Select. Now click the button Run Test to execute the test against the selected target(s). We can see in the example below that the Metric Extension has executed and returned a value of 68 days to expire. Click Next to proceed. Review the metric extension in the final screen and click Finish. The metric will be created in Editable status.  Select the metric, click Actions and select Deployable Draft. You can do this once more to move to Published. Finally, we want to apply this metric to a target. When managing many targets, it’s best to add your metric to a template, for details on adding a Metric Extension to a template see the Administrator’s Guide. For this example, we will deploy this to a target directly. Select Actions / Deploy to Targets. Click Add and select the target you wish to deploy to and click Submit.  Once deployment is complete, we can go to the target and view the Metric & Collection Settings to see the new metric and its thresholds.   After some time, you will find the metric has collected and the days to expiration for DBSNMP user can be seen in the All Metrics view.   For metrics collected once per day, you may have to wait up to 24 hours to see the metric and current severity. In the example below, the current severity is Clear (green check) as it is not scheduled to expire within 10 days. To test the notification, we can edit the thresholds for the new metric so they trigger an alert.  Our password expires in 139 days, so we’ll change our Warning to 140 and leave Critical at 5, in our example we also changed the collection time to every 5 minutes.  At the next collection, you’ll find that the current severity changes to a Warning and any related Incident Rules would be triggered to create an Incident or Notification as desired. Now that you get a notification that your DBSNMP passwords is about to expire, you can use OEM Command Line Interface (EM CLI) verb update_db_password to change it at both the database target and the OEM target in one step.  The caveat is you must know the existing password to use the update_db_password command.  To learn more about EM CLI, see the Oracle Enterprise Manager Command Line Interface Guide.  Below is an example of changing the password with the update_db_password verb.  $ ./emcli update_db_password -target_name=emrep -target_type=oracle_database -user_name=dbsnmp -change_at_target=yes -change_all_references=yes Enter value for old_password :Enter value for new_password :Enter value for retype_new_password :Successfully submitted a job to change the password in Enterprise Manager and on the target database: "emrep"Execute "emcli get_jobs -job_id=FA66C1C4D663297FE0437656F20ACC84" to check the status of the job.Search for job name "CHANGE_PWD_JOB_FA66C1C4D662297FE0437656F20ACC84" on the Jobs home page to check job execution details. The subsequent job created will typically run quickly enough that a blackout is not needed, however if you submit a script with many targets to change, your job may run slower so adding a blackout to the script is recommended. $ ./emcli get_jobs -job_id=FA66C1C4D663297FE0437656F20ACC84 Name Type Job ID Execution ID Scheduled Completed TZ Offset Status Status ID Owner Target Type Target Name CHANGE_PWD_JOB_FA66C1C4D662297FE0437656F20ACC84 ChangePassword FA66C1C4D663297FE0437656F20ACC84 FA66C1C4D665297FE0437656F20ACC84 2014-05-28 09:39:12 2014-05-28 09:39:18 GMT-07:00 Succeeded 5 SYSMAN oracle_database emrep After implementing the above Metric Extension and using the EM CLI update_db_password verb, you will be able to stay on top of your DBSNMP password changes without experiencing an unplanned monitoring outage.  

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  • Right-Time Retail Part 1

    - by David Dorf
    This is the first in a three-part series. Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Right-Time Revolution Technology enables some amazing feats in retail. I can order flowers for my wife while flying 30,000 feet in the air. I can order my groceries in the subway and have them delivered later that day. I can even see how clothes look on me without setting foot in a store. Who knew that a TV, diamond necklace, or even a car would someday be as easy to purchase as a candy bar? Can technology make a mattress an impulse item? Wake-up and your back is hurting, so you rollover and grab your iPad, then a new mattress is delivered the next day. Behind the scenes the many processes are being choreographed to make the sale happen. This includes moving data between systems with the least amount for friction, which in some cases is near real-time. But real-time isn’t appropriate for all the integrations. Think about what a completely real-time retailer would look like. A consumer grabs toothpaste off the shelf, and all systems are immediately notified so that the backroom clerk comes running out and pushes the consumer aside so he can replace the toothpaste on the shelf. Such a system is not only cost prohibitive, but it’s also very inefficient and ineffectual. Retailers must balance the realities of people, processes, and systems to find the right speed of execution. That’ what “right-time retail” means. Retailers used to sell during the day and count the money and restock at night, but global expansion and the Web have complicated that simplistic viewpoint. Our 24hr society demands not only access but also speed, which constantly pushes the boundaries of our IT systems. In the last twenty years, there have been three major technology advancements that have moved us closer to real-time systems. Networking is the first technology that drove the real-time trend. As systems became connected, it became easier to move data between them. In retail we no longer had to mail the daily business report back to corporate each day as the dial-up modem could transfer the data. That was soon replaced with trickle-polling, when sale transactions were occasionally sent from stores to corporate throughout the day, often through VSAT. Then we got terrestrial networks like DSL and Ethernet that allowed the constant stream of data between stores and corporate. When corporate could see the sales transactions coming from stores, it could better plan for replenishment and promotions. That drove the need for speed into the supply chain and merchandising, but for many years those systems were stymied by the huge volumes of data. Nordstrom has 150 million SKU/Store combinations when planning (RPAS); The Gap generates 110 million price changes during end-of-season (RPM); Argos does 1.78 billion calculations executed each day for replenishment planning (AIP). These areas are now being alleviated by the second technology, storage. The typical laptop disk drive runs at 5,400rpm with PCs stepping up to 7,200rpm and servers hitting 15,000rpm. But the platters can only spin so fast, so to squeeze more performance we’ve had to rely on things like disk striping. Then solid state drives (SSDs) were introduced and prices continue to drop. (Augmenting your harddrive with a SSD is the single best PC upgrade these days.) RAM continues to be expensive, but compressing data in memory has allowed more efficient use. So a few years back, Oracle decided to build a box that incorporated all these advancements to move us closer to real-time. This family of products, often categorized as engineered systems, combines the hardware and software so that they work together to provide better performance. How much better? If Exadata powered a 747, you’d go from New York to Paris in 42 minutes, and it would carry 5,000 passengers. If Exadata powered baseball, games would last only 18 minutes and Boston’s Fenway would hold 370,000 fans. The Exa-family enables processing more data in less time. So with faster networks and storage, that brings us to the third and final ingredient. If we continue to process data in traditional ways, we won’t be able to take advantage of the faster networks and storage. Enter what Harvard calls “The Sexiest Job of the 21st Century” – the data scientist. New technologies like the Hadoop-powered Oracle Big Data Appliance, Oracle Advanced Analytics, and Oracle Endeca Information Discovery change the way in which we organize data. These technologies allow us to extract actionable information from raw data at incredible speeds, often ad-hoc. So the foundation to support the real-time enterprise exists, but how does a retailer begin to take advantage? The most visible way is through real-time marketing, but I’ll save that for part 3 and instead begin with improved integrations for the assets you already have in part 2.

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  • FOUR questions to ask if you are implementing DATABASE-AS-A-SERVICE

    - by Sudip Datta
    During my ongoing tenure at Oracle, I have met all types of DBAs. Happy DBAs, unhappy DBAs, proud DBAs, risk-loving DBAs, cautious DBAs. These days, as Database-as-a-Service (DBaaS) becomes more mainstream, I find some complacent DBAs who are basking in their achievement of having implemented DBaaS. Some others, however, are not that happy. They grudgingly complain that they did not have much of a say in the implementation, they simply had to follow what their cloud architects (mostly infrastructure admins) offered them. In most cases it would be a database wrapped inside a VM that would be labeled as “Database as a Service”. In other cases, it would be existing brute-force automation simply exposed in a portal. As much as I think that there is more to DBaaS than those approaches and often get tempted to propose Enterprise Manager 12c, I try to be objective. Neither do I want to dampen the spirit of the happy ones, nor do I want to stoke the pain of the unhappy ones. As I mentioned in my previous post, I don’t deny vanilla automation could be useful. I like virtualization too for what it has helped us accomplish in terms of resource management, but we need to scrutinize its merit on a case-by-case basis and apply it meaningfully. For DBAs who either claim to have implemented DBaaS or are planning to do so, I simply want to provide four key questions to ponder about: 1. Does it make life easier for your end users? Database-as-a-Service can have several types of end users. Junior DBAs, QA Engineers, Developers- each having their own skillset. The objective of DBaaS is to make their life simple, so that they can focus on their core responsibilities without having to worry about additional stuff. For example, if you are a Developer using Oracle Application Express (APEX), you want to deal with schema, objects and PL/SQL code and not with datafiles or listener configuration. If you are a QA Engineer needing database copies for functional testing, you do not want to deal with underlying operating system patching and compliance issues. The question to ask, therefore, is, whether DBaaS makes life easier for those users. It is often convenient to give them VM shells to deal with a la Amazon EC2 IaaS, but is that what they really want? Is it a productive use of a developer's time if he needs to apply RPM errata to his Linux operating system. Asking him to keep the underlying operating system current is like making a guest responsible for a restaurant's decor. 2. Does it make life easier for your administrators? Cloud, in general, is supposed to free administrators from attending to mundane tasks like provisioning services for every single end user request. It is supposed to enable a readily consumable platform and enforce standardization in the process. For example, if a Service Catalog exposes DBaaS of specific database versions and configurations, it, by its very nature, enforces certain discipline and standardization within the IT environment. What if, instead of specific database configurations, cloud allowed each end user to create databases of their liking resulting in hundreds of version and patch levels and thousands of individual databases. Therefore the right question to ask is whether the unwanted consequence of DBaaS is OS and database sprawl. And if so, who is responsible for tracking them, backing them up, administering them? Studies have shown that these administrative overheads increase exponentially with new targets, and it could result in a management nightmare. That leads us to our next question. 3. Does it satisfy your Security Officers and Compliance Auditors? Compliance Auditors need to know who did what and when. They also want the cloud platform to be secure, so that end users have little freedom in tampering with it. Dealing with VM sprawl is not the easiest of challenges, let alone dealing with them as they keep getting reconfigured and moved around. This leads to the proverbial needle in the haystack problem, and all it needs is one needle to cause a serious compliance issue in the enterprise. Bottomline is, flexibility and agility should not come at the expense of compliance and it is very important to get the balance right. Can we have security and isolation without creating compliance challenges? Instead of a ‘one size fits all approach’ i.e. OS level isolation, can we think smartly about database isolation or schema based isolation? This is where the appropriate resource modeling needs to be applied. The usual systems management vendors out there with heterogeneous common-denominator approach have compromised on these semantics. If you follow Enterprise Manager’s DBaaS solution, you will see that we have considered different models, not precluding virtualization, for different customer use cases. The judgment to use virtual assemblies versus databases on physical RAC versus Schema-as-a-Service in a single database, should be governed by the need of the applications and not by putting compliance considerations in the backburner. 4. Does it satisfy your CIO? Finally, does it satisfy your higher ups? As the sponsor of cloud initiative, the CIO is expected to lead an IT transformation project, not merely a run-of-the-mill IT operations. Simply virtualizing server resources and delivering them through self-service is a good start, but hardly transformational. CIOs may appreciate the instant benefit from server consolidation, but studies have revealed that the ROI from consolidation would flatten out at 20-25%. The question would be: what next? As we go higher up in the stack, the need to virtualize, segregate and optimize shifts to those layers that are more palpable to the business users. As Sushil Kumar noted in his blog post, " the most important thing to note here is the enterprise private cloud is not just an IT project, rather it is a business initiative to create an IT setup that is more aligned with the needs of today's dynamic and highly competitive business environment." Business users could not care less about infrastructure consolidation or virtualization - they care about business agility and service level assurance. Last but not the least, lot of CIOs get miffed if we ask them to throw away their existing hardware investments for implementing DBaaS. In Oracle, we always emphasize on freedom of choosing a platform; hence Enterprise Manager’s DBaaS solution is platform neutral. It can work on any Operating System (that the agent is certified on) Oracle’s hardware as well as 3rd party hardware. As a parting note, I urge you to remember these 4 questions. Remember that your satisfaction as an implementer lies in the satisfaction of others.

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  • Beyond Cloud Technology, Enabling A More Agile and Responsive Organization

    - by sxkumar
    This is the second part of the blog “Clouds, Clouds Everywhere But not a Drop of Rain”. In the first part,  I was sharing with you how a broad-based transformation makes cloud more than a technology initiative, I will describe in this section how it requires people (organizational) and process changes as well, and these changes are as critical as is the choice of right tools and technology. People: Most IT organizations have a fairly complex organizational structure. There are different groups, managing different pieces of the puzzle, and yet, they don't always work together. Provisioning a new application therefore may require a request to float endlessly through system administrators, DBAs and middleware admin worlds – resulting in long delays and constant finger pointing.  Cloud users expect end-to-end automation - which requires these silos to be greatly simplified, if not completely eliminated.  Most customers I talk to acknowledge this problem but are quick to admit that such a transformation is hard. As hard as it may be, I am afraid that the status quo is no longer an option. Sticking to an organizational structure that was created ages back will not only impede cloud adoption,  it also risks making the IT skills increasingly irrelevant in a world that is rapidly moving towards converged applications and infrastructure.   Process: Most IT organizations today operate with a mindset that they must fully "control" access to any and all types of IT services. This in turn leads to people clinging on to outdated manual approval processes .  While requiring approvals for scarce resources makes sense, insisting that every single request must be manually approved defeats the very purpose of cloud. Not only this causes delays, thereby at least partially negating the agility benefits, it also results in gross inefficiency. In a cloud environment, self-service access should be governed by policies, quotas that the administrators can define upfront . For a cloud initiative to be successful, IT organizations MUST be ready to empower users by giving them real control rather than insisting on brokering every single interaction between users and the cloud resources. Technology: From a technology perspective, cloud is about consolidation, standardization and automation. A consolidated and standardized infrastructure helps increase utilization and reduces cost. Additionally, it  enables a much higher degree of automation - thereby providing users the required agility while minimizing operational costs.  Obviously, automation is the key to cloud. Unfortunately it hasn’t received as much attention within enterprises as it should have.  Many organizations are just now waking up to the criticality of automation and it still often gets relegated to back burner in favor of other "high priority" projects. However, it is important to understand that without the right type and level of automation, cloud will remain a distant dream for most enterprises. This in turn makes the choice of the cloud management software extremely critical.  For a cloud management software to be effective in an enterprise environment, it must meet the following qualifications: Broad and Deep Solution It should offer a broad and deep solution to enable the kind of broad-based transformation we are talking about.  Its footprint must cover physical and virtual systems, as well as infrastructure, database and application tiers. Too many enterprises choose to equate cloud with virtualization. While virtualization is a critical component of a cloud solution, it is just a component and not the whole solution. Similarly, too many people tend to equate cloud with Infrastructure-as-a-Service (IaaS). While it is perfectly reasonable to treat IaaS as a starting point, it is important to realize that it is just the first stepping stone - and on its own it can only provide limited business benefits. It is actually the higher level services, such as (application) platform and business applications, that will bring about a more meaningful transformation to your enterprise. Run and Manage Efficiently Your Mission Critical Applications It should not only be able to run your mission critical applications, it should do so better than before.  For enterprises, applications and data are the critical business assets  As such, if you are building a cloud platform that cannot run your ERP application, it isn't truly a "enterprise cloud".  Also, be wary of  vendors who try to sell you the idea that your applications must be written in a certain way to be able to run on the cloud. That is nothing but a bogus, self-serving argument. For the cloud to be meaningful to enterprises, it should adopt to your applications - and not the other way around.  Automated, Integrated Set of Cloud Management Capabilities At the root of many of the problems plaguing enterprise IT today is complexity. A complex maze of tools and technology, coupled with archaic  processes, results in an environment which is inflexible, inefficient and simply too hard to manage. Management tool consolidation, therefore, is key to the success of your cloud as tool proliferation adds to complexity, encourages compartmentalization and defeats the very purpose that you are building the cloud for. Decision makers ought to be extra cautious about vendors trying to sell them a "suite" of disparate and loosely integrated products as a cloud solution.  An effective enterprise cloud management solution needs to provide a tightly integrated set of capabilities for all aspects of cloud lifecycle management. A simple question to ask: will your environment be more or less complex after you implement your cloud? More often than not, the answer will surprise you.  At Oracle, we have understood these challenges and have been working hard to create cloud solutions that are relevant and meaningful for enterprises.  And we have been doing it for much longer than you may think. Oracle was one of the very first enterprise software companies to make our products available on the Amazon Cloud. As far back as in 2007, we created new cloud solutions such as Cloud Database Backup that are helping customers like Amazon save millions every year.  Our cloud solution portfolio is also the broadest and most deep in the industry  - covering public, private, hybrid, Infrastructure, platform and applications clouds. It is no coincidence therefore that the Oracle Cloud today offers the most comprehensive set of public cloud services in the industry.  And to a large part, this has been made possible thanks to our years on investment in creating cloud enabling technologies. I will dedicated the third and final part of the blog “Clouds, Clouds Everywhere But not a Drop of Rain” to Oracle Cloud Technologies Building Blocks and how they mapped into our vision of Enterprise Cloud. Stay Tuned.

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  • ??Recovery Manager (RMAN)??

    - by ??
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UnhideWhenUsed="false" QFormat="true" Name="Intense Emphasis"/ UnhideWhenUsed="false" QFormat="true" Name="Subtle Reference"/ UnhideWhenUsed="false" QFormat="true" Name="Intense Reference"/ UnhideWhenUsed="false" QFormat="true" Name="Book Title"/ /* Style Definitions */ table.MsoNormalTable {mso-style-name:????; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.5pt; mso-bidi-font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-font-kerning:1.0pt;} ????,RMAN?Oracle?????????????????????,?RMAN?????????????????,?????????????? ?????,RMAN????? RMAN???????????? RMAN???/?????????? ???????????? ????1487262.1???????????,?????RMAN??/????????4??????: ???? ???? ???? ??????? ???????????????,???????SQLPLUS???,???????????“DD-MON-RR HH24:MI:SS”???????,??????????? ??: SQL>spool monitor.out SQL>@monitor '06-aug-12 16:38:03' ?????RMAN???????????,?????????,?????? - ???????????????????,?????RMAN?????? ???????4??????????????? ???? ??DBA????????V$SESSION_LONGOPS???????????????????????,?????????????????? ??: SID CH CONTEXT SOFAR TOTALWORK % Complete --- -- ------- ------ ---------- ---------- 16 t1 1 181950 1186752 15.33 148 t2 1 249722 422400 59.12 ??: - ???????????????? - ??????????????? ???? ??????RMAN?????????????????????????????????????????????????????????Oracle???????????????????????? ??: SID CH SEQ# EVENT STATE SECONDS --- -- ---- --------------------------------- ------- ------- 16 t1 5735 RMAN backup & recovery I/O WAITING 10 143 8200 SQL*Net message from client WAITING 258.83 148 t2 7941 Backup: MML create a backup piece WAITING 196.13 ?????????T2???????????????,???????T2????????????????? ??: -?CH??????RMAN???,?Rman???????????,????????? -??SEQ#?????????,???????? -?????????,??????SEQ#???? -????????????????RMAN backup & recovery I/O'??????????????IO???? ???? ???????????????????????????????,???????backup_tape_io_slaves=TRUE,?????????????????? ??: SID CH STATUS OPEN_TIME SOFAR Mb TOTMB IO_COUNT % Complete TYPE FILENAME --- -- ----------- ------------------ -------- ------ ---------- -------- ------ ------------- 19 t1 FINISHED 02-aug-12 17:28:42 567.5 567.5 569 100.00 INPUT users01.dbf 19 t1 IN PROGRESS 02-aug-12 17:28:42 3489.99 8704 3490 40.10 INPUT sh.dbf 19 t1 IN PROGRESS 02-aug-12 17:28:42 3778 15113 OUTPUT kvnhlb22_1_1 20 t2 FINISHED 02-aug-12 17:28:38 740 740 742 100.00 INPUT system01.dbf 20 t2 FINISHED 02-aug-12 17:28:38 880 880 882 100.00 INPUT sysaux01.dbf 20 t2 FINISHED 02-aug-12 17:28:38 1680 1680 1682 100.00 INPUT undotbs01.dbf 20 t2 FINISHED 02-aug-12 17:28:38 3007.25 12029 OUTPUT l0nhlb23_1_1 ??: - ???????????????,??RMAN??????IO,??????????IO??,??(Document 360443.1 RMAN Backup Performance) - ?? IO_COUNT??????????? ??????? ?????,????????, ????????????v$backup_sync_io ?????????. ??: SID CH FILENAME TYPE STATUS BSZ BFC OPEN IO_COUNT --- -- ------------ ------ ----------- ------ --- ------------------ -------- 16 t1 ksnhla1b_1_1 OUTPUT IN PROGRESS 262144 4 02-aug-12 17:12:20 1092 148 t2 ktnhla1c_1_1 OUTPUT IN PROGRESS 262144 4 02-aug-12 17:12:15 2968 ??: -?????????????????,??RMAN??????IO -?? IO_COUNT?????????? -??IO_COUNT ????, ???IO_COUNT ????????????,???????????????,????????????? ????: ??????????????? Document 1487262.1 Script to monitor RMAN Backup and Restore Operations Document 144640.1   RMAN: Monitoring Recovery Manager Jobs Document 360443.1   RMAN Backup Performance Document 740911.1   RMAN Restore Performance ??,?????My Oracle Support Database Backup and Recovery community ?Oracle?????????????/??????

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  • The Next Wave of PeopleSoft Capabilities for the Staffing Industry Is Here

    - by Mark Rosenberg
    With the release of PeopleSoft Financials and Supply Chain Management 9.1 Feature Pack 2 in January this year, we introduced substantial new capabilities for our Staffing Industry customers. Through a co-development project with Infosys Limited, we have enriched Oracle's PeopleSoft Staffing Solution with new tools aimed at accelerating and improving the quality of job order fulfillment, increasing branch recruiter productivity, and driving profitable growth. Staffing industry firms succeed based on their ability to rapidly, cost-effectively, and continually fill their pipelines with new clients and job orders, recruit the best talent, and match orders with talent. Pressure to execute in each of these functional areas is even more acute on staffing firms as contingent labor becomes a more substantial and permanent part of the workforce mix. In an industry that creates value through speedy execution, there is little room for manual, inefficient processes and brittle, custom integrations, which throttle profitability and growth. The latest wave of investment in the PeopleSoft Staffing Solution focuses on generating efficiency and flexibility for our customers. Simplicity To operate profitably and continue growing, a Staffing enterprise needs its client management, recruiting, order fulfillment, and other processes to function in harmony. Most importantly, they need to be simple for recruiters, branch managers, and applicants to access and understand. The latest PeopleSoft Staffing Solution set of enhancements includes numerous automated defaulting mechanisms and information-rich dashboard pagelets that even a new employee can learn quickly. Pending Applicant, Agenda management, Search, and other pagelets are just a few of the newest, easy-to-use tools that not only aggregate and summarize information, but also provide instant access to applicants, tasks, and key reports for branch staff. Productivity The leading firms in the Staffing industry are those that can more efficiently orchestrate large numbers of candidates, clients, and orders than their competitors can. PeopleSoft Financials and Supply Chain Management 9.1 Feature Pack 2 delivers productivity boosters that Staffing firms can leverage to streamline tasks and processes for competitive advantage. For example, we enhanced the Recruiting Funnel, which manages the candidate on-boarding process, with a highly interactive user interface. It integrates disparate Staffing business processes and exploits new PeopleTools technologies to offer a superior on-boarding user experience. Automated creation of agenda items and assignment tasks for each candidate minimizes setup and organizes assignment steps for the on-boarding process. Mass updates of tasks and instant access to the candidate overview page (which we also expanded), candidate event status, event counts, and other key data enable recruiters to better serve clients and candidates. Lower TCO Constructing and maintaining an efficient yet flexible labor supply chain can be complicated, let alone expensive. Traditionally, Staffing firms have been challenged in controlling their technology cost of ownership because connecting candidate and client-facing tools involved building and integrating custom applications and technologies and managing staff turnover, placing heavy demands on IT and support staff. With PeopleSoft Financials and Supply Chain Management 9.1 Feature Pack 2, there are two major enhancements that aggressively tackle these challenges. First, we added another integration framework to enable cost-effective linking of the Staffing firm’s PeopleSoft applications and its job board distributors. (The first PeopleSoft 9.1 Feature Pack released in March 2011 delivered an integration framework to connect to resume parsing providers.) Second, we introduced the teaming concept to enable work to be partitioned to groups, as well as individuals. These two capabilities, combined with a host of others, position Staffing firms to configure and grow their businesses without growing their IT and overhead expenditures. For our Staffing Industry customers, PeopleSoft Financials and Supply Chain Management 9.1 Feature Pack 2 is loaded with high-value tools aimed at enabling and sustaining a flexible labor supply chain. For more information, contact [email protected] or [email protected].

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  • MEB Support to NetBackup MMS

    - by Hema Sridharan
    In MySQL Enterprise Backup 3.6, new option was introduced to support backup to tapes via SBT interface. SBT stands for System Backup to Tape, an Oracle API that helps to perform backup and restore jobs via media management software such as Oracle's Secure Backup (OSB). There are other storage managers like IBM's Tivoli Storage Manager (TSM) and Symantec's Netbackup (NB) which are also supported by MEB but we don't guarantee that it will function as expected for every release. MEB supports SBT API version 2.0 In this blog, I am primarily going to focus the interface of MEB and Symantec's NB. If we are using tapes for backup, ensure that tape library and tape drives are compatible. Test Setup 1. Install NB 7.5 master and media servers in Linux OS. ( NB 7.1 can also be used but for testing purpose I used NB 7.5)2. Install MEB 3.8 also in Linux OS.3. Install NB admin console in your windows desktop and configure the NB master server from there. Note: Ensure that you have root user permission to install NetBackup. Configuration Steps for MEB and NB Once MEB and NB are installed, Ensure that NB is linked to MEB by specifying the library /usr/openv/netbackup/bin/libobk.so64 in the mysqlbackup command line using --sbt-lib-path. Configure the NB master server from windows console. That is configure the storage units by specifying the Storage unit name, Disk type, Media Server name etc.  Create NetBackup policies that are user selectable. But please make sure that policy type is "Oracle".  Define the clients where MEB will be executed. Some times this will be different host where MEB is run or some times in same Media server where NB and tapes are attached. Now once the installation and configuration steps are performed for MEB and NB, the next part is the actual execution.MEB should be run as single file backup using --backup-image option with prefix sbt:(it is a tag which tells MEB that it should stream the backup image through the SBT interface) which is sent to NB client via SBT interface . The resulting backup image is stored where NB stores the images that it backs up. The following diagram shows how MEB interacts with MMS through SBT interface. Backup The following parameters should also be ready for the execution,    --sbt-lib-path : Path to SBT library specific to NetBackup MMS. SBT lib for NetBackup  is in /usr/openv/netbackup/bin/libobk.so64    --sbt-environment: Environment variables must be defined specific to NetBackup. In our example below, we use     NB_ORA_SERV=myserver.com,    NB_ORA_CLIENT=myserver.com,    NB_ORA_POLICY=NBU-MEB    ORACLE_HOME = /export/home2/tmp/hema/mysql-server/ ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- ./mysqlbackup --port=13000 --protocol=tcp --user=root --backup-image=sbt:bkpsbtNB --sbt-lib-path=/usr/openv/netbackup/bin/libobk.so64 --sbt-environment="NB_ORA_SERV=myserver.com, NB_ORA_CLIENT=myserver.com, NB_ORA_POLICY=NBU-MEB, ORACLE_HOME=/export/home2/tmp/hema/mysql-server/” --backup-dir=/export/home2/tmp/hema/MEB_bkdir/ backup-to-image ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Once backup is completed successfully, this should appear in Activity Monitor in NetBackup Console.For restore,  image contents has to be extracted using image-to-backup-dir command and then apply-log and copy-back steps are applied. ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- ./mysqlbackup --sbt-lib-path=/usr/openv/netbackup/bin/libobk.so64  --backup-dir=/export/home2/tmp/hema/NBMEB/ --backup-image=sbt:bkpsbtNB image-to-backup-dir-----------------------------------------------------------------------------------------------------------------------------------Now apply logs as usual, shutdown the server and perform restore, restart the server and check the data contents. ./mysqlbackup   ---backup-dir=/export/home2/tmp/hema/NBMEB/  apply-log ./mysqlbackup --datadir=/export/home2/tmp/hema/mysql-server/mysql-5.5-meb-repo/mysql-test/var/mysqld.1/data/  --backup-dir=/export/home2/tmp/hema/MEB_bkpdir/ innodb_log_files_in_group=2 --innodb_log_file_size=5M --user=root --port=13000 --protocol=tcp copy-back The NB console should show 'Restore" job as done. If you don't see that there is something wrong with MEB or NetBackup.You can also refer to more detailed steps of MEB and NB integration in whitepaper here

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  • Exclusive Webcast Series Explains How Project Success Drives Business Success

    - by Melissa Centurio Lopes
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} In the wake of the global financial crisis, organizations throughout the world are redoubling their efforts to enhance financial discipline, achieve operational excellence, and mitigate risk. How can they address all these areas with one comprehensive strategy? With enterprise project portfolio management solutions that provide greater transparency and visibility across all projects and portfolios, says Guy Barlow, Oracle director of industry strategy. In the following interview and in an exclusive, three-part webcast series, Barlow examines today’s new management realities and explains how organizations can succeed in this environment. Q: Financial discipline has always been important, what’s different today? A: A number of organizations are showing that by fiscally aligning projects with the business goals of their organizations, they can shave off hundreds of thousands if not millions of dollars in inefficiency and waste. For example, one Oracle customer, the Columbus Regional Airport Authority, reduced its unbudgeted costs from US$24.4 million to US$3.5 million, for an 88 percent improvement. Q: How do organizations achieve results like this? A: First, they need to have the vision to see project management as part of a broad and critical element in their overall enterprise strategy. That means using a single solution, such as Oracle‘s Primavera, to manage multiple projects across multiple functions within a company. So someone in corporate mergers and acquisitions as well as a capital projects team can standardize on the same technology. By doing so they all gain greater efficiency in planning and execution—because the technology can be configured for their specific roles and needs—and the IT organization really benefits from lower maintenance. Second, enterprises must give executive leaders—CFOs, COOs, and CEOs—visibility across the entire business to easily see what projects are on track and which ones are falling behind. In fact, once executives see the power of enterprise project portfolio management, uptake is very quick across the organization. Read the full interview here.

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  • SQL analytical mash-ups deliver real-time WOW! for big data

    - by KLaker
    One of the overlooked capabilities of SQL as an analysis engine, because we all just take it for granted, is that you can mix and match analytical features to create some amazing mash-ups. As we move into the exciting world of big data these mash-ups can really deliver those "wow, I never knew that" moments. While Java is an incredibly flexible and powerful framework for managing big data there are some significant challenges in using Java and MapReduce to drive your analysis to create these "wow" discoveries. One of these "wow" moments was demonstrated at this year's OpenWorld during Andy Mendelsohn's general keynote session.  Here is the scenario - we are looking for fraudulent activities in our big data stream and in this case we identifying potentially fraudulent activities by looking for specific patterns. We using geospatial tagging of each transaction so we can create a real-time fraud-map for our business users. Where we start to move towards a "wow" moment is to extend this basic use of spatial and pattern matching, as shown in the above dashboard screen, to incorporate spatial analytics within the SQL pattern matching clause. This will allow us to compute the distance between transactions. Apologies for the quality of this screenshot….hopefully below you see where we have extended our SQL pattern matching clause to use location of each transaction and to calculate the distance between each transaction: This allows us to compare the time of the last transaction with the time of the current transaction and see if the distance between the two points is possible given the time frame. Obviously if I buy something in Florida from my favourite bike store (may be a new carbon saddle for my Trek) and then 5 minutes later the system sees my credit card details being used in Arizona there is high probability that this transaction in Arizona is actually fraudulent (I am fast on my Trek but not that fast!) and we can flag this up in real-time on our dashboard: In this post I have used the term "real-time" a couple of times and this is an important point and one of the key reasons why SQL really is the only language to use if you want to analyse  big data. One of the most important questions that comes up in every big data project is: how do we do analysis? Many enlightened customers are now realising that using Java-MapReduce to deliver analysis does not result in "wow" moments. These "wow" moments only come with SQL because it is offers a much richer environment, it is simpler to use and it is faster - which makes it possible to deliver real-time "Wow!". Below is a slide from Andy's session showing the results of a comparison of Java-MapReduce vs. SQL pattern matching to deliver our "wow" moment during our live demo.  You can watch our analytical mash-up "Wow" demo that compares the power of 12c SQL pattern matching + spatial analytics vs. Java-MapReduce  here: You can get more information about SQL Pattern Matching on our SQL Analytics home page on OTN, see here http://www.oracle.com/technetwork/database/bi-datawarehousing/sql-analytics-index-1984365.html.  You can get more information about our spatial analytics here: http://www.oracle.com/technetwork/database-options/spatialandgraph/overview/index.html If you would like to watch the full Database 12c OOW presentation see here: http://medianetwork.oracle.com/video/player/2686974264001

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  • How to run RCU from the command line

    - by Kevin Smith
    When I was trying to figure out how to run RCU on 64-bit Linux I found this post. It shows how to run RCU from the command line. It didn't actually work for me, so you can see my post on how to run RCU on 64-bit Linux. But, seeing how to run RCU from the command got me started thinking about running RCU from the command line to create the schema for WebCenter Content. That post got me part of the way there since it shows how run RCU silently from the command line, but to do this you need to know the name of the RCU component for WebCenter Content. I poked around in the RCU files and found the component name for WCC is CONTENTSERVER11. There is a contentserver11 directory in rcuHome/rcu/integration and when you look at the contentserver11.xml file you will see <RepositoryConfig COMP_ID="CONTENTSERVER11"> With the component name for WCC in hand I was able to use this command line to run RCU and create the schema for WCC. .../rcuHome/bin/rcu -silent -createRepository -databaseType ORACLE -connectString localhost:1521:orcl1 -dbUser sys -dbRole sysdba -schemaPrefix TEST -component CONTENTSERVER11 -f <rcu_passwords.txt To make the silent part work and not have it prompt you for the passwords needed (sys password and password for each schema) you use the -f option and specify a file containing the passwords, one per line, in the order the components are listed on the -component argument. Here is the output from rcu when I ran the above command. Processing command line ....Repository Creation Utility - Checking PrerequisitesChecking Global PrerequisitesRepository Creation Utility - Checking PrerequisitesChecking Component PrerequisitesRepository Creation Utility - Creating TablespacesValidating and Creating TablespacesRepository Creation Utility - CreateRepository Create in progress.Percent Complete: 0...Percent Complete: 100Repository Creation Utility: Create - Completion SummaryDatabase details:Host Name              : localhostPort                   : 1521Service Name           : ORCL1Connected As           : sysPrefix for (prefixable) Schema Owners : TESTRCU Logfile            : /u01/app/oracle/logdir.2012-09-26_07-53/rcu.logComponent schemas created:Component                            Status  LogfileOracle Content Server 11g - Complete Success /u01/app/oracle/logdir.2012-09-26_07-53/contentserver11.logRepository Creation Utility - Create : Operation Completed This works fine if you want to use the default tablespace sizes and options, but there does not seem to be a way to specify the tablespace options on the command line. You can specify the name of the tablespace and temp tablespace, but they must already exist in the database before running RCU. I guess you can always create the tablespaces first using your desired sizes and options and then run RCU and specify the tablespaces you created. When looking up the command line options in the RCU doc I found it has the list of components for each product that it supports. See Appendix B in the RCU User's Guide.

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  • Cientos de Directores Financieros se congregaron en el evento “Innovación y Excelencia en la Función Financiera”

    - by Noelia Gomez
    v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} El pasado 24 de Octubre tuvo lugar el evento “Innovación y Excelencia en la Función Financiera” en la Fundación Rafael de Pino, Madrid (que ya anunciamos aquí). APD, en colaboración con Oracle, organizaron esta jornada con el objetivo de analizar el proceso de transformación del Director Financiero en las compañías (aquí puedes ver un estudio sobre ello). Enrique Sanchez de Leon, Director de APD, fue el encargado de abrir la jornada con una calurosa bienvenida a los invitados. Tras él, Fernando Rumbero, Iberia Applications Cluster Leader de Oracle , comenzó dando unas pinceladas sobre los cambios a los que los Directores Financieros deben estar preparados para convertirse en parte de la estrategia de la compañía. Después de que todos los ponentes fueran presentados y se acomodaran en su lugar del escenario de aquella gran sala, Oriol Farré, Presales Director de Oracle, tomó la palabra para profundizar sobre el nuevo rol estratégico del Director Financiero y cómo éste se está convirtiendo cada vez más en el catalizador del cambio dentro de las empresas (¿tú lo eres? aquí hablamos de cómo puedes evaluarlo) Por su parte, Maria Jesús Carrato, Profesora de Dirección Financiera Internacional en el IE y Directora Financiera del Grupo SM mostró su visión sobre cómo serán los Departamentos Financieros del futuro. Después llego el turno de Ramón Arguelaguet, Financial Controller & Reporting Senior Manager de Vodafone, que profundizo en la innovación y la transformación lideradas por los Directores Financieros dentro de las organizaciones. Por último, pero no menos importante, Juan Jesús Donoso, Director Económico de Cruz Roja Española, nos mostro el punto de vista de la gestión de una organización sin ánimo de lucro. Finalmente, en la mesa redonda, cada uno de los integrantes dio su punto de vista sobre el nuevo rol de Director Financiero y los nuevos retos a los que se enfrentan. El broche final de la jornada la puso el coctel para abrir paso a un espacio de networking que sin duda los cientos de Directores Financieros aprovecharon para intercambiar puntos de vista, conocer a nuevos compañeros y reencontrarse con muchos otros. Si estuviste en el evento… ¿qué te pareció? Tal vez no encontraste el momento de plantear alguna cuestión. Ahora puedes hacerlo en los comentarios y se lo trasladaremos a los ponentes. Contact 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif";}

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  • Columbus Regional Airport Authority Cuts Unbudgeted Carryover Costs for Capital Projects by 88% in One Year

    - by Melissa Centurio Lopes
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} The Columbus Regional Airport Authority (CRAA) is a public entity that works to connect Central Ohio with the world. It oversees operations at three airports?Port Columbus International Airport, Rickenbacker International Airport, and Bolton Field Airport?and manages the Rickenbacker Inland Port and Foreign Trade Zone # 138. It was created in 2002 through the merger of the Columbus Airport Authority and Rickenbacker Port Authority. CRAA manages approximately 100 projects annually, including initiatives as diverse as road and runway construction and maintenance, terminal improvements, construction of a new air traffic control tower, technology infrastructure development, customer service projects, and energy conservation programs. CRAA deployed Oracle’s Primavera P6 Enterprise Project Portfolio Management to create a unified methodology for scheduling and capital cash flow management. Today, the organization manages schedules and costs for all of its capital projects by using Primavera to provide enterprise wide visibility. As a result, CRAA cut unbudgeted carryover costs from US$24.4 million in 2010 to US$3.5 million in 2011?an 88% improvement. "Oracle’s Primavera P6 and Primavera Contract Management are transforming project management at CRAA. We have enabled resource-loaded scheduling and expanded visibility into cash flow, which allowed us to reduce unbudgeted carryover by 88% in a single year.” – Alex Beaver, Manager, Project Controls Office, Columbus Regional Airport Authority Challenges Standardize project planning and management for the approximately 100 projects?including airport terminal upgrades to road and runway creation and rehabilitation?that the airport authority undertakes annually Improve control over project scheduling and budgets to reduce unplanned carryover costs from one fiscal year to the next Ensure on-time, on-budget completion of critical infrastructure projects that support the organization’s mission to connect Central Ohio with the world through its three airports and inland port Solutions · Used Primavera P6 Enterprise Project Portfolio Management to develop a unified methodology for scheduling and managing capital projects for the airport authority, including the organization’s largest capital project ever?a five-year runway construction project · Gained a single, consolidated view into the organization’s capital projects and the ability to drill down into resource-loaded schedules and cash flow, enabling CRAA to take action earlier to avert the impact of emerging issues?including budget overages and project delays · Cut unbudgeted carryover costs from US$24.4 million in 2010 to US$3.5 million in 2011?an 88% improvement Click here to view all of the solutions. “Oracle’s Primavera solutions are the industry standard for project management. They provide robust and proven functionality that give us the power to effectively schedule and manage budgets for a wide range of projects, from terminal maintenance, to runway work, to golf course redesign,” said Alex Beaver, manager, project controls office, Columbus Regional Airport Authority. Click here to read the full version of the customer success story.

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  • Gartner PCC: A Shovel & Some Ah-Ha's

    - by kellsey.ruppel
    When Gartner Vice President and leading analyst Whit Andrews kicked off the Gartner Portals, Content & Collaboration Summit on Monday, March 12 at the Gaylord Palms in Orlando, FL by bringing a shovel to the stage, eyebrows raised and a few thoughts went through my head. Either this guy plans to go help the construction workers outside construct that new pool at the Gaylord or he took a wrong turn and is at the wrong conference. Oh and how did he get that shovel through airport security? As Whit explained more his objective became more clear…take everything anyone has ever told you about portals and throw it out the window, as portals have evolved and times they are most certainly changing. The future Web is here, available not only on browsers but also via a broad spectrum of access points, including automobiles, consumer electronics and more and more mobile devices. Not merely prevalent, the future Web is also multimedia-driven and operates in real time, driven by mobility, social media, streaming video and other dynamic services. Applications and user experiences are in the midst of an evolution — from the early, simple mobile Web models to today’s Web 2.0 mobile apps and, ultimately, to a world of predominantly Web apps. Additionally, cloud services will forever change how portals and user experience are designed, built, delivered, sourced and managed. So what does this mean for you? Today’s organizations need software that will enable them to not just do their jobs, but to do it in a way that is familiar and easy for them.  What does this mean for IT? Use software and technology as an enabler, not as a roadblock. Overall, we had a great week in Orlando learning about how to improve the user experience, manage content explosion, launch social initiatives, transition to mobile environments and understand cloud and SaaS options.  We had some great conversations throughout the conference and at the Oracle booth. Lots of demonstrations were given of Oracle WebCenter Sites and Oracle Social Network. And as Christie mentioned earlier this week, our Vice President of Product Management and Strategy for WebCenter Loren Weinberg presented on the topic of customer engagement and talked about how organization’s relationships with their customers have fundamentally changed today and the resulting impact that has on their priorities.  Loren also talked about the importance of customer engagement, why that matters now more than ever, and what you can do to help your company or organization succeed in this new world. The question asked in every keynote and session was a simple one: What is your “ah-ha” moment? I personally had quite a few, some of which I’ve captured below. 70% of internal social initiatives eventually fail. By 2014, refusing to communicate with consumers via social media will be as harmful as ignoring emails/phone calls is today. Customer engagement = multi-channel + social & interactive + personal & relevant + optimized. If people choose to talk about your product/company/service, it's because it's remarkable. -- Seth Godin's keynote (one of the highlights of the conference!) The Web will become the primary method used for delivering content and applications to mobile devices. By 2015, 20% of smart phone users worldwide will conduct commerce using context-enriched services on a weekly basis.  86% of customers will pay more for a better customer experience. 6 P's of Quality User Experience. Product. Enabled by: People, Patterns, Process, Profit, Priorities. Did you attend the Gartner Summit? What were your ah-ha moments?

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  • To SYNC or not to SYNC – Part 4

    - by AshishRay
    This is Part 4 of a multi-part blog article where we are discussing various aspects of setting up Data Guard synchronous redo transport (SYNC). In Part 1 of this article, I debunked the myth that Data Guard SYNC is similar to a two-phase commit operation. In Part 2, I discussed the various ways that network latency may or may not impact a Data Guard SYNC configuration. In Part 3, I talked in details regarding why Data Guard SYNC is a good thing, and the distance implications you have to keep in mind. In this final article of the series, I will talk about how you can nicely complement Data Guard SYNC with the ability to failover in seconds. Wait - Did I Say “Seconds”? Did I just say that some customers do Data Guard failover in seconds? Yes, Virginia, there is a Santa Claus. Data Guard has an automatic failover capability, aptly called Fast-Start Failover. Initially available with Oracle Database 10g Release 2 for Data Guard SYNC transport mode (and enhanced in Oracle Database 11g to support Data Guard ASYNC transport mode), this capability, managed by Data Guard Broker, lets your Data Guard configuration automatically failover to a designated standby database. Yes, this means no human intervention is required to do the failover. This process is controlled by a low footprint Data Guard Broker client called Observer, which makes sure that the primary database and the designated standby database are behaving like good kids. If something bad were to happen to the primary database, the Observer, after a configurable threshold period, tells that standby, “Your time has come, you are the chosen one!” The standby dutifully follows the Observer directives by assuming the role of the new primary database. The DBA or the Sys Admin doesn’t need to be involved. And - in case you are following this discussion very closely, and are wondering … “Hmmm … what if the old primary is not really dead, but just network isolated from the Observer or the standby - won’t this lead to a split-brain situation?” The answer is No - It Doesn’t. With respect to why-it-doesn’t, I am sure there are some smart DBAs in the audience who can explain the technical reasons. Otherwise - that will be the material for a future blog post. So - this combination of SYNC and Fast-Start Failover is the nirvana of lights-out, integrated HA and DR, as practiced by some of our advanced customers. They have observed failover times (with no data loss) ranging from single-digit seconds to tens of seconds. With this, they support operations in industry verticals such as manufacturing, retail, telecom, Internet, etc. that have the most demanding availability requirements. One of our leading customers with massive cloud deployment initiatives tells us that they know about server failures only after Data Guard has automatically completed the failover process and the app is back up and running! Needless to mention, Data Guard Broker has the integration hooks for interfaces such as JDBC and OCI, or even for custom apps, to ensure the application gets automatically rerouted to the new primary database after the database level failover completes. Net Net? To sum up this multi-part blog article, Data Guard with SYNC redo transport mode, plus Fast-Start Failover, gives you the ideal triple-combo - that is, it gives you the assurance that for critical outages, you can failover your Oracle databases: very fast without human intervention, and without losing any data. In short, it takes the element of risk out of critical IT operations. It does require you to be more careful with your network and systems planning, but as far as HA is concerned, the benefits outweigh the investment costs. So, this is what we in the MAA Development Team believe in. What do you think? How has your deployment experience been? We look forward to hearing from you!

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  • Best Practices - Core allocation

    - by jsavit
    This post is one of a series of "best practices" notes for Oracle VM Server for SPARC (also called Logical Domains) Introduction SPARC T-series servers currently have up to 4 CPU sockets, each of which has up to 8 or (on SPARC T3) 16 CPU cores, while each CPU core has 8 threads, for a maximum of 512 dispatchable CPUs. The defining feature of Oracle VM Server for SPARC is that each domain is assigned CPU threads or cores for its exclusive use. This avoids the overhead of software-based time-slicing and emulation (or binary rewriting) of system state-changing privileged instructions used in traditional hypervisors. To create a domain, administrators specify either the number of CPU threads or cores that the domain will own, as well as its memory and I/O resources. When CPU resources are assigned at the individual thread level, the logical domains constraint manager attempts to assign threads from the same cores to a domain, and avoid "split core" situations where the same CPU core is used by multiple domains. Sometimes this is unavoidable, especially when domains are allocated and deallocated CPUs in small increments. Why split cores can matter Split core allocations can silenty reduce performance because multiple domains with different address spaces and memory contents are sharing the core's Level 1 cache (L1$). This is called false cache sharing since even identical memory addresses from different domains must point to different locations in RAM. The effect of this is increased contention for the cache, and higher memory latency for each domain using that core. The degree of performance impact can be widely variable. For applications with very small memory working sets, and with I/O bound or low-CPU utilization workloads, it may not matter at all: all machines wait for work at the same speed. If the domains have substantial workloads, or are critical to performance then this can have an important impact: This blog entry was inspired by a customer issue in which one CPU core was split among 3 domains, one of which was the control and service domain. The reported problem was increased I/O latency in guest domains, but the root cause might be higher latency servicing the I/O requests due to the control domain being slowed down. What to do about it Split core situations are easily avoided. In most cases the logical domain constraint manager will avoid it without any administrative action, but it can be entirely prevented by doing one of the several actions: Assign virtual CPUs in multiples of 8 - the number of threads per core. For example: ldm set-vcpu 8 mydomain or ldm add-vcpu 24 mydomain. Each domain will then be allocated on a core boundary. Use the whole core constraint when assigning CPU resources. This allocates CPUs in increments of entire cores instead of virtual CPU threads. The equivalent of the above commands would be ldm set-core 1 mydomain or ldm add-core 3 mydomain. Older syntax does the same thing by adding the -c flag to the add-vcpu, rm-vcpu and set-vcpu commands, but the new syntax is recommended. When whole core allocation is used an attempt to add cores to a domain fails if there aren't enough completely empty cores to satisfy the request. See https://blogs.oracle.com/sharakan/entry/oracle_vm_server_for_sparc4 for an excellent article on this topic by Eric Sharakan. Don't obsess: - if the workloads have minimal CPU requirements and don't need anywhere near a full CPU core, then don't worry about it. If you have low utilization workloads being consolidated from older machines onto a current T-series, then there's no need to worry about this or to assign an entire core to domains that will never use that much capacity. In any case, make sure the most important domains have their own CPU cores, in particular the control domain and any I/O or service domain, and of course any important guests. Summary Split core CPU allocation to domains can potentially have an impact on performance, but the logical domains manager tends to prevent this situation, and it can be completely and simply avoided by allocating virtual CPUs on core boundaries.

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  • How the SPARC T4 Processor Optimizes Throughput Capacity: A Case Study

    - by Ruud
    This white paper demonstrates the architected latency hiding features of Oracle’s UltraSPARC T2+ and SPARC T4 processors That is the first sentence from this technical white paper, but what does it exactly mean? Let's consider a very simple example, the computation of a = b + c. This boils down to the following (pseudo-assembler) instructions that need to be executed: load @b, r1 load @c, r2 add r1,r2,r3 store r3, @a The first two instructions load variables b and c from an address in memory (here symbolized by @b and @c respectively). These values go into registers r1 and r2. The third instruction adds the values in r1 and r2. The result goes into register r3. The fourth instruction stores the contents of r3 into the memory address symbolized by @a. If we're lucky, both b and c are in a nearby cache and the load instructions only take a few processor cycles to execute. That is the good case, but what if b or c, or both, have to come from very far away? Perhaps both of them are in the main memory and then it easily takes hundreds of cycles for the values to arrive in the registers. Meanwhile the processor is doing nothing and simply waits for the data to arrive. Actually, it does something. It burns cycles while waiting. That is a waste of time and energy. Why not use these cycles to execute instructions from another application or thread in case of a parallel program? That is exactly what latency hiding on the SPARC T-Series processors does. It is a hardware feature totally transparent to the user and application. As soon as there is a delay in the execution, the hardware uses these otherwise idle cycles to execute instructions from another process. As a result, the throughput capacity of the system improves because idle cycles are no longer wasted and therefore more jobs can be run per unit of time. This feature has been in the SPARC T-series from the beginning, so why this paper? The difference with previous publications on this topic is in the amount of detail given. How this all works under the hood is fully explained using two example programs. Starting from the assembly language instructions, it is demonstrated in what way these programs execute. To really see what is happening we go down to the processor pipeline level, where the gaps in the execution are, and show in what way these idle cycles are filled by other copies of the same program running simultaneously. Both the SPARC T4 as well as the older UltraSPARC T2+ processor are covered. You may wonder why the UltraSPARC T2+ is included. The focus of this work is on the SPARC T4 processor, but to explain the basic concept of latency hiding at this very low level, we start with the UltraSPARC T2+ processor because it is architecturally a much simpler design. From the single issue, in-order pipelines of this processor we then shift gears and cover how this all works on the much more advanced dual issue, out-of-order architecture of the T4. The analysis and performance experiments have been conducted on both processors. The results depend on the processor, but in all cases the theoretical estimates are confirmed by the experiments. If you're interested to read a lot more about this and find out how things really work under the hood, you can download a copy of the paper here. A paper like this could not have been produced without the help of several other people. I want to thank the co-author of this paper, Jared Smolens, for his very valuable contributions and our highly inspiring discussions. I'm also indebted to Thomas Nau (Ulm University, Germany), Shane Sigler and Mark Woodyard (both at Oracle) for their feedback on earlier versions of this paper. Karen Perkins (Perkins Technical Writing and Editing) and Rick Ramsey at Oracle were very helpful in providing editorial and publishing assistance.

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  • Migrating a WebLogic Domain from a 32 to a 64 bit JVM/Architecture

    - by adejuanc
    Currently on 32 bit OS which presents a physical constraint when trying to allocate memory. By limit, a 32 bit OS, will not be able to allocate more than 3 GB on a Linux environment, or 2 GB for Windows environment (not considering Physical Address Extension (PAE) implementation, which can increase the maximum allocatable memory). When this limit is reached, a migration to a 64 bit architecture is recommended. Below are the steps on how to install a 64 WebLogic Server version, along with a 64 Bit JVM and then how to migrate the domain to this new environment. Weblogic Server Version: WebLogic Server Version: 10.3.4.0 OS: Linux adejuan-cl.cl.oracle.com 2.6.18-194.el5 #1 SMP Mon Jan 01 22:10:29 EDT 2010 x86_64 x86_64 x86_64 GNU/Linux JVM:java version "1.6.0_22" Java(TM) SE Runtime Environment (build 1.6.0_22-b04) Oracle JRockit(R) (build R28.1.1-13-139783-1.6.0_22-20101206-0136-linux-x86_64, compiled mode) To create migration template: 1. Execute $<WLS_HOME>/wlserver_10.3/common/bin/config_builder.sh 2. Create Domain Template. 3. Select Domain to migrate. 4. Enter the name of template and other info. Click next. 5. Using Add Button, Select libraries you want to add under lib folder. copy jdbc data sources you would like to have under config/jdbc folder. If you want to have log4j configuration, copy log4j.xml under domain_root folder. 6. Select data base for the domain and click next. 7. Enter Admin Server Name and port numbers. Click next. 8. Enter username and password. Click next. Select No if you don want to add users/groups/roles 9. Click next until reach button create. This will create a jar file that is needed for the next action plan. To install and migrate domain to 64 bit architecture. 1. Install JVM Jrockit R28.1.1.13 on environment. (uncompress zip folder on a known location) 2. Go to JRockit_Home/bin and execute $ java -d64 -jar wls1034_generic.jar 3. When prompt, select JRockit JVM in browse menu, and wait for installation to finish. 4. Go to <WLS_HOME>/wlserver_10.3/common/bin and execute $ ./config.sh 5. Select Create a new Weblogic domain 6. Select Base this domain on an existing template and select browse. 7. Select jar file created on previous action plan. 8. Select Name of domain. Maintain in most cases. 9. Select user name and password. Maintain in most cases. 10. Select Jrockit SDK 1.6.0_22 and click next. 11. Confirm all JMS/JDBC/security configuration. 12. On select Optional Configuration, reconfigure if necessary. 13. Check on Configuration summary for all domain configuration. 14. Click on create, to finish up domain import. Note: Always when installing a 64 bit WLS, it's necessary to install first the 64 JVM and then run the generic installer with the -d64 bit option. If this is not performed, the installation will be the 32 default version. For more information, please refer: http://download.oracle.com/docs/cd/E13188_01/jrockit/docs50/dev_faq.html#pae

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  • Where Have All the Ugly Forms Gone? Users and ADF Took Care Of It

    - by ultan o'broin
    Sometimes I hear that our application demos are a bit too "cutsey" and that we never talk about with any user roles that have lots of data entry as a requirement. Some (no names) consider those old clunker forms, with the myriad rows of fields, to be super-productive for data clerks. We do have such roles covered in Oracle Fusion Applications for sure. But consider what is really the issue here: productivity. Check out how the Oracle Fusion Financials Applications User Experience team went about designing for productivity when receiving and entering invoice data, for example. See how Fusion Financials caters so well for input and control of data? Central to all this is knowing the users and how they work: what tasks do they need to perform, and when. Read more about Fusion Financials productivity in the white paper, Get It Done Fast, Get It Done Right: The Oracle Fusion Financials User Experience. Now and then, I see forms that weren't designed for end user activity at all. Instead, they were designed by developers or by the IT department around the database schema. Forms with literally dozens of fields on the same page, sometimes. Forms that give the impression there was only task involved, when there may have been several. At times, completing one of these huge forms accurately became so tedious that, under pressure, it made more sense for the user to complete it quickly as possible and then let somebody else check it for accuracy and fill in the gaps from data emailed along in spreadsheet form. Data accuracy is critical in our business. Not good. Not efficient. Not productive. So here are a few basics on forms design for data entry-type user roles. A great place for developers to start exploring what is possible with forms layout is the Rich Client User Experience (RCUX) guidance on Form Layout, using ADF components. User-Centered Forms Design Considerations The starting point--something you must always keep in mind with your own design--is design for the end user. Find a representative end user, and keep that user engaged throughout the design, deployment, and test process. Consider these points in user testing those forms: Are there automated or technical solutions to entering the data that avoid manual input in the first place? For example, imports, uploads, OCR, whatever. Some day we will be able to tell Siri to do it, but leave that for now. Design your form to reflect the task involved (i.e., the business process) and not the database schema. On the form, group like fields together, logically. Eliminate duplicate data entry or prepopulate from previous data entry. Allow users to complete fields in the order they wish (i.e., no interdependency). Allow for tabbing between fields (keyboard is faster than mouse), so know how the browser supports this (see that RCUX guideline). Allow for final validation at the page level not at field-level entry. Way better for heads-down users. For example, ADF messages allow you to see a list of all validation errors on a page on a final submit or navigation action and to easily navigate to the point of error. Better still, be error tolerant. Allow users to enter data in formats they comfortable with. Bind any relevant user preference setting to the input format allowed (for example, the locale date format). Explore what data entry conversion can do for you automatically too (see the ADF converter demos, convenience patterns can also be written). Only ask for data input when it's needed. Get rid of, or hide optional fields. Cut down on the number of mandatory fields, and mark them clearly (use a *). Clearly label the fields in plain language. I am sure you may have a few more tips on forms design for data entry users. Remember the user before finding the comments.

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  • What is Devops and Why You Should Care?

    - by Tanu Sood
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} According to Wikipedia, DevOps (a portmanteau of development and operations) is a software development method that stresses communication, collaboration and integration between software developers and information technology (IT) professionals. DevOps is a response to the interdependence of software development and IT operations. It aims to help an organization rapidly produce software products and services. That definition of DevOps is the – what. The “why” is even easier. Standardized development methodology, clear communication and documented processes supported by a standards-based, proven middleware platform improves application development and management cycles, brings agility and provides greater availability and security to your IT infrastructure. Clearly, DevOps is about connecting people, products and processes. Ultimately, DevOps is about connecting IT to business. If you haven’t already seen it, do check out Bob Rhubart’s feature on DevOps in the latest issue of Oracle Magazine. And for more information on how Oracle Fusion Middleware, the #1 application infrastructure foundation, visit us on oracle.com Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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